Customer Engagement Contract Job Trends in Glasgow

Customer Engagement
Scotland > Glasgow

The table below provides summary statistics and contractor rates for jobs advertised in Glasgow requiring Customer Engagement skills. It covers contract job vacancies from the 6 months leading up to 28 November 2025, with comparisons to the same periods in the previous two years.

6 months to
28 Nov 2025
Same period 2024 Same period 2023
Rank 70 - -
Rank change year-on-year - - -
Contract jobs citing Customer Engagement 8 0 0
As % of all contract jobs in Glasgow 1.05% - -
As % of the Processes & Methodologies category 1.20% - -
Number of daily rates quoted 3 0 0
10th Percentile £365 - -
25th Percentile £378 - -
Median daily rate (50th Percentile) £400 - -
75th Percentile £500 - -
90th Percentile £560 - -
Scotland median daily rate £400 £525 -
% change year-on-year -23.81% - -

All Process and Methodology Skills
Glasgow

Customer Engagement falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Glasgow.

Contract vacancies with a requirement for process or methodology skills 664 660 799
As % of all contract IT jobs advertised in Glasgow 86.91% 89.31% 90.90%
Number of daily rates quoted 425 427 537
10th Percentile £300 £301 £350
25th Percentile £381 £363 £413
Median daily rate (50th Percentile) £450 £441 £500
Median % change year-on-year +2.04% -11.80% +5.26%
75th Percentile £543 £544 £625
90th Percentile £625 £675 £700
Scotland median daily rate £463 £450 £495
% change year-on-year +2.78% -9.09% +4.21%
Number of hourly rates quoted 16 14 15
10th Percentile £15.16 £16.75 £12.05
25th Percentile £16.84 £17.32 £12.13
Median hourly rate £24.98 £19.59 £17.72
Median % change year-on-year +27.51% +10.55% -40.38%
75th Percentile £33.52 £26.86 £19.22
90th Percentile £60.00 £40.10 £45.30
Scotland median hourly rate £20.00 £23.00 £21.44
% change year-on-year -13.04% +7.30% +18.36%

Customer Engagement
Job Vacancy Trend in Glasgow

Historical trend showing the proportion of contract IT job postings citing Customer Engagement relative to all contract IT jobs advertised in Glasgow.

Customer Engagement job vacancy trend in Glasgow

Customer Engagement
Daily Rate Trend in Glasgow

Contractor daily rate distribution trend for jobs in Glasgow citing Customer Engagement.

Contractor daily rate distribution trend for jobs in Glasgow citing Customer Engagement

Customer Engagement
Daily Rate Histogram in Glasgow

Daily rate distribution for jobs citing Customer Engagement in Glasgow over the 6 months to 28 November 2025.

Daily rate histogram for Customer Engagement in Glasgow

Customer Engagement
Co-Occurring Skills & Capabilities in Glasgow by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Business Applications
1 4 (50.00%) Dynamics CRM
Cloud Services
1 6 (75.00%) Amazon CloudWatch
1 6 (75.00%) Amazon EventBridge
1 6 (75.00%) Amazon Kinesis
1 6 (75.00%) AWS
1 6 (75.00%) AWS CloudFormation
1 6 (75.00%) AWS Lambda
1 6 (75.00%) Serverless
1 6 (75.00%) Virtual Private Cloud
2 1 (12.50%) Salesforce Sales Cloud
2 1 (12.50%) Salesforce Service Cloud
Database & Business Intelligence
1 6 (75.00%) DynamoDB
2 3 (37.50%) Amazon Athena
3 1 (12.50%) Data Mining
General
1 5 (62.50%) Public Sector
2 4 (50.00%) Finance
3 2 (25.00%) Marketing
4 1 (12.50%) Analytical Skills
4 1 (12.50%) Social Skills
Job Titles
1 6 (75.00%) Architect
2 3 (37.50%) AWS Architect
3 2 (25.00%) AWS Solution Architect
3 2 (25.00%) Principal Architect
3 2 (25.00%) Solutions Architect
4 1 (12.50%) Analyst
4 1 (12.50%) Business Analyst
4 1 (12.50%) Developer
4 1 (12.50%) Salesforce Architect
Libraries, Frameworks & Software Standards
1 6 (75.00%) Node.js
2 1 (12.50%) React
Miscellaneous
1 6 (75.00%) IVR
1 6 (75.00%) NHS
2 1 (12.50%) Analytical Mindset
2 1 (12.50%) Data Protection Act
Processes & Methodologies
1 6 (75.00%) Analytics
1 6 (75.00%) Migration
1 6 (75.00%) Regulatory Compliance
2 5 (62.50%) Infrastructure as Code
3 4 (50.00%) Capacity Planning
3 4 (50.00%) CI/CD
3 4 (50.00%) Continuous Improvement
3 4 (50.00%) Cost Optimisation
3 4 (50.00%) CRM
3 4 (50.00%) Data Protection
3 4 (50.00%) Disaster Recovery
3 4 (50.00%) Enterprise Architecture
3 4 (50.00%) High Availability
3 4 (50.00%) Incident Management
3 4 (50.00%) ITSM
3 4 (50.00%) Performance Monitoring
3 4 (50.00%) Roadmaps
3 4 (50.00%) Stakeholder Engagement
3 4 (50.00%) Technology Roadmap
3 4 (50.00%) Test Automation
Programming Languages
1 6 (75.00%) Python
2 1 (12.50%) Java
2 1 (12.50%) SQL
Qualifications
1 1 (12.50%) Security Cleared
Quality Assurance & Compliance
1 6 (75.00%) GDPR
1 6 (75.00%) PCI DSS
2 5 (62.50%) ISO/IEC 27001
3 3 (37.50%) HIPAA
3 3 (37.50%) PMO
Systems Management
1 6 (75.00%) Terraform
Vendors
1 5 (62.50%) Avaya
1 5 (62.50%) Cisco
1 5 (62.50%) Genesys
1 5 (62.50%) Salesforce
2 4 (50.00%) ServiceNow
3 3 (37.50%) Pega
4 1 (12.50%) Salesforce Marketing Cloud