The following table provides summary statistics for permanent job vacancies advertised in Glasgow with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 3 months to 27 June 2017 with a comparison to the same period in the previous 2 years.

Customer Engagement
Scotland / Glasgow
3 months to
27 Jun 2017
Same period 2016 Same period 2015
Rank 85 - 101
Rank change year-on-year - 0  
Permanent jobs citing Customer Engagement 21 0 1
As % of all permanent IT jobs advertised in Glasgow 1.73% - 0.079%
As % of the Processes & Methodologies category 1.87% - 0.088%
Number of salaries quoted 8 0 1
Median salary £25,000 - £55,000
UK excluding London median salary £52,500 £50,000 £50,000
% change year-on-year +5.00% -  

Customer Engagement is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Glasgow with a requirement for process and methodology skills.

Process & Methodology Skills
Glasgow
Permanent job vacancies with a requirement for process and methodology skills 1123 1217 1140
As % of all permanent IT job vacancies advertised in Glasgow 92.28% 93.76% 90.48%
Number of salaries quoted 725 631 719
Median salary £45,000 £45,000 £42,500
Median salary % change year-on-year - +5.88%  
90% offered a salary of more than £32,500 £30,000 £33,500
10% offered a salary of more than £67,500 £60,000 £60,000
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

Customer Engagement
Job Vacancy Trend in Glasgow

The job posting trend of jobs advertised in Glasgow citing Customer Engagement as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Customer Engagement in Glasgow

Customer Engagement
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement in Glasgow.

Salary trend for Customer Engagement in Glasgow

For the 6 months to 27 June 2017, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Glasgow region with a requirement for Customer Engagement.

1 22 (66.67%) Agile Software Development
2 20 (60.61%) Information Management
2 20 (60.61%) ETL
2 20 (60.61%) Business Intelligence
2 20 (60.61%) Data Quality
3 18 (54.55%) Data Warehouse
4 17 (51.52%) Java
4 17 (51.52%) SQL
4 17 (51.52%) Big Data
4 17 (51.52%) Analytics
5 12 (36.36%) Netezza
6 10 (30.30%) Oracle
6 10 (30.30%) SAS
6 10 (30.30%) Informatica
6 10 (30.30%) PowerCenter
7 9 (27.27%) Microsoft
7 9 (27.27%) Software Engineering
7 9 (27.27%) Finance
8 8 (24.24%) Data Management
8 8 (24.24%) Master Data Management
9 7 (21.21%) Telecoms
10 6 (18.18%) Teradata
10 6 (18.18%) IBM
10 6 (18.18%) MicroStrategy
10 6 (18.18%) DataStage
10 6 (18.18%) BusinessObjects
10 6 (18.18%) Cognos
10 6 (18.18%) C#
10 6 (18.18%) ITIL
10 6 (18.18%) Tableau

Customer Engagement
Co-occurring IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (30.30%) SAS
2 2 (6.06%) CMS
3 1 (3.03%) Umbraco
Applications
1 1 (3.03%) InVision
1 1 (3.03%) UXPin
Communications & Networking
1 5 (15.15%) LAN
1 5 (15.15%) WAN
Database & Business Intelligence
1 18 (54.55%) Data Warehouse
2 17 (51.52%) Big Data
3 10 (30.30%) PowerCenter
4 6 (18.18%) BusinessObjects
4 6 (18.18%) DataStage
5 5 (15.15%) SQL Server
6 4 (12.12%) Base SAS
6 4 (12.12%) SAS EBI
6 4 (12.12%) SAS Enterprise Guide
6 4 (12.12%) SAS Enterprise Miner
Development Applications
1 3 (9.09%) Team Foundation Server
General
1 9 (27.27%) Finance
2 7 (21.21%) Telecoms
3 5 (15.15%) Banking
3 5 (15.15%) Retail
4 2 (6.06%) Back Office
4 2 (6.06%) Marketing
Job Titles
1 20 (60.61%) Consultant
2 17 (51.52%) Developer
3 16 (48.48%) Data Consultant
4 14 (42.42%) ETL Consultant
4 14 (42.42%) ETL Developer
5 12 (36.36%) Business Intelligence Consultant
6 10 (30.30%) Big Data Consultant
6 10 (30.30%) Data Warehouse Consultant
7 8 (24.24%) Business Intelligence Developer
8 6 (18.18%) Big Data Developer
8 6 (18.18%) Cognos BI Consultant
8 6 (18.18%) Cognos BI Developer
8 6 (18.18%) Cognos Consultant
8 6 (18.18%) Cognos Developer
8 6 (18.18%) Data Warehouse Developer
9 5 (15.15%) Graduate
9 5 (15.15%) Graduate Systems Engineer
9 5 (15.15%) Systems Engineer
10 4 (12.12%) 2nd Line Support Engineer
10 4 (12.12%) SAS BI Consultant
Libraries, Frameworks & Software Standards
1 5 (15.15%) ODBC
2 2 (6.06%) CSS
2 2 (6.06%) HTML
3 1 (3.03%) .NET
3 1 (3.03%) ASP.NET
Miscellaneous
1 5 (15.15%) Computer Science
2 2 (6.06%) User Experience
Operating Systems
1 5 (15.15%) Windows
1 5 (15.15%) Windows 2000
1 5 (15.15%) Windows Server 2003
1 5 (15.15%) Windows Server 2008
Processes & Methodologies
1 22 (66.67%) Agile Software Development
2 20 (60.61%) Business Intelligence
2 20 (60.61%) ETL
2 20 (60.61%) Information Management
3 17 (51.52%) Analytics
4 9 (27.27%) Software Engineering
5 8 (24.24%) Data Management
5 8 (24.24%) Master Data Management
6 6 (18.18%) ITIL
7 5 (15.15%) WFM
8 4 (12.12%) Software Delivery
9 3 (9.09%) ITIL V3
9 3 (9.09%) Presales
9 3 (9.09%) Service Delivery
10 2 (6.06%) Change Management
10 2 (6.06%) Configuration Management
10 2 (6.06%) Content Management
10 2 (6.06%) Digital Marketing
10 2 (6.06%) E-Commerce
10 2 (6.06%) Project Management
Programming Languages
1 17 (51.52%) Java
1 17 (51.52%) SQL
2 6 (18.18%) C#
3 5 (15.15%) C++
3 5 (15.15%) VB
4 2 (6.06%) JavaScript
Qualifications
1 6 (18.18%) Degree
2 5 (15.15%) Numerate Degree
3 1 (3.03%) ITIL Certification
3 1 (3.03%) SC Cleared
3 1 (3.03%) Security Cleared
Quality Assurance & Compliance
1 20 (60.61%) Data Quality
2 2 (6.06%) QA
System Software
1 4 (12.12%) VMware Infrastructure
Vendors
1 12 (36.36%) Netezza
2 10 (30.30%) Informatica
2 10 (30.30%) Oracle
3 9 (27.27%) Microsoft
4 6 (18.18%) Cognos
4 6 (18.18%) IBM
4 6 (18.18%) MicroStrategy
4 6 (18.18%) Tableau
4 6 (18.18%) Teradata
5 5 (15.15%) Verint
6 4 (12.12%) DataFlux
6 4 (12.12%) VMware
7 1 (3.03%) Adobe