The following table provides summary statistics for permanent job vacancies advertised in Glasgow with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 3 months to 22 March 2017 with a comparison to the same period in the previous 2 years.

3 months to
22 Mar 2017
Same period 2016 Same period 2015
Customer Engagement
Scotland / Glasgow
Rank 78 106 93
Rank change year-on-year +28 -13  
Permanent jobs citing Customer Engagement 9 2 5
As % of all permanent IT jobs advertised in Glasgow 0.99% 0.15% 0.45%
As % of the Processes & Methodologies category 1.08% 0.17% 0.49%
Number of salaries quoted 2 2 4
Median salary £46,250 £50,000 £35,000
Median salary % change year-on-year -7.50% +42.85%  
UK excluding London median salary £50,000 £50,000 £55,000
% change year-on-year - -9.09%  

Customer Engagement is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Glasgow with a requirement for process and methodology skills.

Process & Methodology Skills
Glasgow
Permanent job vacancies with a requirement for process and methodology skills 833 1192 1027
As % of all permanent IT job vacancies advertised in Glasgow 91.54% 92.05% 91.61%
Number of salaries quoted 490 731 682
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £60,000 £60,000 £65,000
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

Customer Engagement
Job Vacancy Trend in Glasgow

The job posting trend of jobs advertised in Glasgow citing Customer Engagement as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Customer Engagement in Glasgow

Customer Engagement
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement in Glasgow.

Salary trend for Customer Engagement in Glasgow

Customer Engagement
Salary Histogram in Glasgow

The salary distribution of IT jobs citing Customer Engagement in Glasgow over the 3 months to 22 March 2017.

Salary histogram for Customer Engagement in Glasgow

Customer Engagement
Top 30 Related IT Skills in Glasgow

For the 6 months to 22 March 2017, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Glasgow region with a requirement for Customer Engagement.

1 9 (40.91%) IT Strategy
2 7 (31.82%) Release Management
3 6 (27.27%) Agile Software Development
3 6 (27.27%) VMware Infrastructure
3 6 (27.27%) Big Data
3 6 (27.27%) VMware
3 6 (27.27%) Information Management
3 6 (27.27%) Oracle
3 6 (27.27%) ITIL
3 6 (27.27%) ETL
3 6 (27.27%) Data Warehouse
3 6 (27.27%) Business Intelligence
3 6 (27.27%) Microsoft
4 5 (22.73%) ITIL V3
4 5 (22.73%) Presales
5 4 (18.18%) Netezza
5 4 (18.18%) Software Engineering
5 4 (18.18%) Data Quality
5 4 (18.18%) Software Delivery
5 4 (18.18%) Analytics
5 4 (18.18%) Finance
5 4 (18.18%) VPN
5 4 (18.18%) SAS
5 4 (18.18%) SQL
5 4 (18.18%) Java
6 3 (13.64%) MS Excel
6 3 (13.64%) Service Delivery
6 3 (13.64%) Team Foundation Server
7 2 (9.09%) DataFlux
7 2 (9.09%) Hyper-V

Customer Engagement
Top Related IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (18.18%) SAS
2 2 (9.09%) MS Exchange
3 1 (4.55%) CMS
Applications
1 3 (13.64%) MS Excel
Communications & Networking
1 4 (18.18%) VPN
2 2 (9.09%) Cisco ASA
2 2 (9.09%) Cisco PIX
2 2 (9.09%) IPsec
2 2 (9.09%) LAN
2 2 (9.09%) MPLS
2 2 (9.09%) Network Security
2 2 (9.09%) Spanning Tree
2 2 (9.09%) TCP/IP
2 2 (9.09%) VLAN
2 2 (9.09%) VoIP
2 2 (9.09%) Wi-Fi
2 2 (9.09%) Wireless
Database & Business Intelligence
1 6 (27.27%) Big Data
1 6 (27.27%) Data Warehouse
2 2 (9.09%) Base SAS
2 2 (9.09%) BusinessObjects
2 2 (9.09%) DataStage
2 2 (9.09%) SAS EBI
2 2 (9.09%) SAS Enterprise Guide
2 2 (9.09%) SAS Enterprise Miner
Development Applications
1 3 (13.64%) Team Foundation Server
General
1 4 (18.18%) Finance
2 1 (4.55%) Marketing
Job Titles
1 8 (36.36%) Consultant
2 6 (27.27%) Business Intelligence Consultant
3 5 (22.73%) Architect
3 5 (22.73%) Developer
3 5 (22.73%) Lead Architect
3 5 (22.73%) Lead Solutions Architect
3 5 (22.73%) Solutions Architect
4 4 (18.18%) Big Data Consultant
4 4 (18.18%) Business Intelligence Developer
4 4 (18.18%) Data Consultant
4 4 (18.18%) Data Warehouse Consultant
4 4 (18.18%) Development Manager
4 4 (18.18%) Engineering Manager
4 4 (18.18%) Software Development Manager
4 4 (18.18%) Software Engineering Manager
4 4 (18.18%) Software Manager
5 2 (9.09%) Cognos Consultant
5 2 (9.09%) Data Warehouse Developer
5 2 (9.09%) Infrastructure Architect
5 2 (9.09%) Senior Network Analyst
Libraries, Frameworks & Software Standards
1 1 (4.55%) .NET
1 1 (4.55%) ASP.NET
1 1 (4.55%) CSS
1 1 (4.55%) HTML
Miscellaneous
1 1 (4.55%) User Experience
Operating Systems
1 2 (9.09%) Windows
1 2 (9.09%) Windows Server
1 2 (9.09%) Windows Server 2008
1 2 (9.09%) Windows Server 2012
Processes & Methodologies
1 9 (40.91%) IT Strategy
2 7 (31.82%) Release Management
3 6 (27.27%) Agile Software Development
3 6 (27.27%) Business Intelligence
3 6 (27.27%) ETL
3 6 (27.27%) Information Management
3 6 (27.27%) ITIL
4 5 (22.73%) ITIL V3
4 5 (22.73%) Presales
5 4 (18.18%) Analytics
5 4 (18.18%) Software Delivery
5 4 (18.18%) Software Engineering
6 3 (13.64%) Service Delivery
7 2 (9.09%) Data Governance
7 2 (9.09%) Data Integration
7 2 (9.09%) Data Management
7 2 (9.09%) Master Data Management
7 2 (9.09%) Single Customer View
7 2 (9.09%) Time Management
8 1 (4.55%) Digital Marketing
Programming Languages
1 4 (18.18%) Java
1 4 (18.18%) SQL
2 2 (9.09%) PowerShell
3 1 (4.55%) C#
3 1 (4.55%) JavaScript
Qualifications
1 2 (9.09%) CCNP
1 2 (9.09%) Cisco Certification
2 1 (4.55%) ITIL Certification
2 1 (4.55%) SC Cleared
2 1 (4.55%) Security Cleared
Quality Assurance & Compliance
1 4 (18.18%) Data Quality
2 2 (9.09%) SLA
System Software
1 6 (27.27%) VMware Infrastructure
2 2 (9.09%) Hyper-V
2 2 (9.09%) vSphere
3 1 (4.55%) XenApp
Systems Management
1 2 (9.09%) FortiGate
1 2 (9.09%) Symantec Enterprise Vault
Vendors
1 6 (27.27%) Microsoft
1 6 (27.27%) Oracle
1 6 (27.27%) VMware
2 4 (18.18%) Netezza
3 2 (9.09%) Aruba
3 2 (9.09%) CheckPoint
3 2 (9.09%) Cisco
3 2 (9.09%) Citrix
3 2 (9.09%) Cognos
3 2 (9.09%) DataFlux
3 2 (9.09%) IBM
3 2 (9.09%) Informatica
3 2 (9.09%) MicroStrategy
3 2 (9.09%) Salesforce.com
3 2 (9.09%) Symantec
3 2 (9.09%) Tableau
3 2 (9.09%) Teradata