Period
to 21 November 2018

The following table provides summary statistics for contract job vacancies advertised in Scotland with a requirement for Incident Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Incident Management over the 6 months to 21 November 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Incident Management
UK > Scotland
6 months to
21 Nov 2018
Same period 2017 Same period 2016
Rank 133 138 143
Rank change year-on-year +5 +5 -18
Contract jobs citing Incident Management 72 52 38
As % of all contract IT jobs advertised in Scotland 1.36% 1.03% 0.88%
As % of the Processes & Methodologies category 1.54% 1.21% 1.04%
Number of daily rates quoted 37 21 13
Scotland median daily rate £250 £210 £270
Median daily rate % change year-on-year +19.05% -22.22% -10.00%
10th Percentile £102 £103 £116
90th Percentile £408 £650 £470
UK median daily rate £363 £375 £335
% change year-on-year -3.33% +11.94% -9.46%
Number of hourly rates quoted 2 9 2
Scotland median hourly rate £13.50 £13.75 £15.85
Median hourly rate % change year-on-year -1.82% -13.22% -6.79%
UK median hourly rate £16.00 £14.00 £16.50
% change year-on-year +14.29% -15.15% -4.79%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Scotland with a requirement for process or methodology skills.

All Process and Methodology Skills
Scotland
Contract vacancies with a requirement for process or methodology skills 4,661 4,293 3,658
As % of all contract IT jobs advertised in Scotland 87.84% 85.42% 84.85%
Number of daily rates quoted 2,533 2,428 2,136
Scotland median daily rate £400 £388 £355
Median daily rate % change year-on-year +3.23% +9.15% -5.33%
10th Percentile £244 £250 £250
90th Percentile £556 £538 £488
UK median daily rate £463 £450 £425
% change year-on-year +2.78% +5.88% +3.03%
Number of hourly rates quoted 100 108 96
Scotland median hourly rate £24.75 £24.00 £20.50
Median hourly rate % change year-on-year +3.13% +17.07% -2.38%
10th Percentile £11.17 £12.30 £9.69
90th Percentile £46.50 £45.00 £43.00
UK median hourly rate £22.10 £23.08 £22.50
% change year-on-year -4.24% +2.56% +2.27%

Incident Management
Job Vacancy Trend in Scotland

Job postings citing Incident Management as a percentage of all IT jobs advertised in Scotland.

Job vacancy trend for Incident Management in Scotland

Incident Management
Contractor Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Incident Management in Scotland.

Contractor daily rate trend for Incident Management in Scotland

Incident Management
Contractor Daily Rate Histogram in Scotland

The daily rate distribution of IT jobs citing Incident Management in Scotland over the 6 months to 21 November 2018.

Contractor daily rate histogram for Incident Management in Scotland

Incident Management
Contractor Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Incident Management in Scotland.

Contractor hourly rate trend for Incident Management in Scotland

Incident Management
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the Scotland region over the 6 months to 21 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow -6 30 £195 -42.22% 6
Edinburgh -9 26 £132 -7.12% 3
Renfrewshire - 12 £278 -
Stirling +5 2 - -
West Lothian - 2 £553 -
Incident Management
UK

For the 6 months to 21 November 2018, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Scotland region with a requirement for Incident Management.

1 35 (48.61%) ITIL
1 35 (48.61%) Windows
2 20 (27.78%) SQL
2 20 (27.78%) Security Cleared
3 19 (26.39%) Microsoft
3 19 (26.39%) Linux
4 17 (23.61%) MySQL
5 16 (22.22%) Oracle
5 16 (22.22%) Change Management
5 16 (22.22%) SC Cleared
5 16 (22.22%) Network Management
6 15 (20.83%) SLA
7 14 (19.44%) Active Directory
7 14 (19.44%) Shell Script
7 14 (19.44%) Service Management
7 14 (19.44%) Problem Management
8 13 (18.06%) Analytical Skills
8 13 (18.06%) Configuration Management
8 13 (18.06%) Perl
8 13 (18.06%) PHP
9 12 (16.67%) Microsoft Office
9 12 (16.67%) Java
10 11 (15.28%) Firewall
10 11 (15.28%) Performance Management
11 10 (13.89%) DV Cleared
11 10 (13.89%) Application Performance Management
12 9 (12.50%) Capacity Management
12 9 (12.50%) Windows 7
12 9 (12.50%) Finance
13 8 (11.11%) DNS

Incident Management
Co-occurring IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (11.11%) Exchange Server 2013
2 3 (4.17%) Skype for Business
3 2 (2.78%) Exchange Server 2010
3 2 (2.78%) MS Exchange
3 2 (2.78%) Office Communications Server
4 1 (1.39%) Apache
Applications
1 12 (16.67%) Microsoft Office
2 3 (4.17%) MS Visio
3 2 (2.78%) Microsoft Excel
Business Applications
1 1 (1.39%) assyst
Cloud Services
1 5 (6.94%) Amazon AWS
2 4 (5.56%) Microsoft Azure
3 3 (4.17%) Office 365
4 2 (2.78%) Google Cloud Platform
Communications & Networking
1 11 (15.28%) Firewall
2 8 (11.11%) DNS
3 7 (9.72%) DHCP
3 7 (9.72%) TCP/IP
4 6 (8.33%) Network Security
5 5 (6.94%) LAN
5 5 (6.94%) WAN
6 4 (5.56%) Unified Communications
7 3 (4.17%) F5 BIG-IP GTM
7 3 (4.17%) F5 BIG-IP LTM
7 3 (4.17%) Intrusion Detection
7 3 (4.17%) Skype
8 2 (2.78%) Cisco ASA
8 2 (2.78%) Cisco IOS
8 2 (2.78%) VoIP
9 1 (1.39%) Internet
Database & Business Intelligence
1 17 (23.61%) MySQL
2 5 (6.94%) SQL Server
2 5 (6.94%) SQL Server 2008
2 5 (6.94%) SQL Server 2012
2 5 (6.94%) SQL Server 2014
3 2 (2.78%) Big Data
General
1 9 (12.50%) Finance
2 4 (5.56%) Banking
3 3 (4.17%) Law
4 2 (2.78%) Telecoms
5 1 (1.39%) German Language
5 1 (1.39%) Investment Banking
5 1 (1.39%) Retail
Job Titles
1 20 (27.78%) Analyst
1 20 (27.78%) Support Engineer
2 19 (26.39%) Applications Support
3 16 (22.22%) Applications Engineer
3 16 (22.22%) Applications Support Engineer
4 7 (9.72%) IT Analyst
4 7 (9.72%) IT Support
4 7 (9.72%) Support Analyst
5 5 (6.94%) Consultant
5 5 (6.94%) Help Desk Analyst
5 5 (6.94%) Network Support
6 4 (5.56%) 2nd Line Support
6 4 (5.56%) Network Engineer
6 4 (5.56%) Network Support Engineer
6 4 (5.56%) Service Analyst
6 4 (5.56%) Service Desk Analyst
6 4 (5.56%) Windows Engineer
7 3 (4.17%) Applications Support Analyst
7 3 (4.17%) Help Desk Support
7 3 (4.17%) Security Analyst
Libraries, Frameworks & Software Standards
1 5 (6.94%) XML
2 3 (4.17%) XSLT
3 1 (1.39%) LDAP
3 1 (1.39%) Spring
Miscellaneous
1 13 (18.06%) Analytical Skills
2 7 (9.72%) Data Centre
3 5 (6.94%) Data Structures
4 3 (4.17%) PKI
4 3 (4.17%) Public Cloud
4 3 (4.17%) Self-Motivation
5 2 (2.78%) Blackberry
5 2 (2.78%) Distributed Denial-of-Service
5 2 (2.78%) Management Information System
6 1 (1.39%) AS400
6 1 (1.39%) Computer Science
6 1 (1.39%) Driving Licence
6 1 (1.39%) iPhone
6 1 (1.39%) iSeries
6 1 (1.39%) Mainframe
6 1 (1.39%) Security Operations Centre
6 1 (1.39%) Smartphone
Operating Systems
1 35 (48.61%) Windows
2 19 (26.39%) Linux
3 9 (12.50%) Windows 7
4 5 (6.94%) Windows 10
4 5 (6.94%) Windows Server 2008
5 3 (4.17%) Unix
6 2 (2.78%) Android
6 2 (2.78%) Red Hat Enterprise Linux
6 2 (2.78%) Windows 8
6 2 (2.78%) Windows Server
6 2 (2.78%) Windows Server 2003
6 2 (2.78%) Windows Server 2012
7 1 (1.39%) Apple iOS
7 1 (1.39%) SUSE
Processes & Methodologies
1 35 (48.61%) ITIL
2 16 (22.22%) Change Management
2 16 (22.22%) Network Management
3 14 (19.44%) Problem Management
3 14 (19.44%) Service Management
4 13 (18.06%) Configuration Management
5 11 (15.28%) Performance Management
6 10 (13.89%) Application Performance Management
7 9 (12.50%) Capacity Management
8 7 (9.72%) Matrix Organization
8 7 (9.72%) Vulnerability Management
9 6 (8.33%) SIEM
10 5 (6.94%) Agile Software Development
10 5 (6.94%) Cryptography
10 5 (6.94%) Data Management
10 5 (6.94%) Decision-Making
10 5 (6.94%) Migration
10 5 (6.94%) Problem-Solving
10 5 (6.94%) Time Management
11 4 (5.56%) Security Operations
Programming Languages
1 20 (27.78%) SQL
2 14 (19.44%) Shell Script
3 13 (18.06%) Perl
3 13 (18.06%) PHP
4 12 (16.67%) Java
5 5 (6.94%) T-SQL
6 3 (4.17%) PowerShell
6 3 (4.17%) XPath
7 2 (2.78%) C
8 1 (1.39%) Bash Shell
8 1 (1.39%) C++
8 1 (1.39%) Python
Qualifications
1 20 (27.78%) Security Cleared
2 16 (22.22%) SC Cleared
3 10 (13.89%) DV Cleared
4 5 (6.94%) Microsoft Certification
5 2 (2.78%) MCSE
6 1 (1.39%) CCNA
6 1 (1.39%) CCNP
6 1 (1.39%) CISA
6 1 (1.39%) Cisco Certification
6 1 (1.39%) Computer Science Degree
6 1 (1.39%) CTC Cleared
6 1 (1.39%) Degree
6 1 (1.39%) ISACA
6 1 (1.39%) ITIL Certification
6 1 (1.39%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 15 (20.83%) SLA
2 4 (5.56%) Disclosure Scotland
3 2 (2.78%) JSP 440
3 2 (2.78%) QA
4 1 (1.39%) Cyber Essentials
4 1 (1.39%) GDPR
System Software
1 14 (19.44%) Active Directory
2 2 (2.78%) BitLocker
2 2 (2.78%) Hyper-V
3 1 (1.39%) VMware Infrastructure
3 1 (1.39%) VMware NSX
Systems Management
1 4 (5.56%) SCCM
2 2 (2.78%) Red Hat Satellite
3 1 (1.39%) Nagios
3 1 (1.39%) Puppet
Vendors
1 19 (26.39%) Microsoft
2 16 (22.22%) Oracle
3 5 (6.94%) CheckPoint
4 4 (5.56%) Cisco
4 4 (5.56%) HP
4 4 (5.56%) Mitel
5 3 (4.17%) F5
5 3 (4.17%) Juniper
5 3 (4.17%) McAfee
5 3 (4.17%) Remedy
5 3 (4.17%) Symantec
6 2 (2.78%) Avaya
6 2 (2.78%) Cloudera
6 2 (2.78%) Google
6 2 (2.78%) Red Hat
6 2 (2.78%) ServiceNow
7 1 (1.39%) Dell
7 1 (1.39%) SolarWinds
7 1 (1.39%) Thales
7 1 (1.39%) VMware