ITSM Contracts in Glasgow

IT Service Management (ITSM)
Scotland > Glasgow

The table below provides summary statistics for contract job vacancies advertised in Glasgow requiring ITSM skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited ITSM over the 6 months leading up to 27 August 2025, comparing them to the same period in the previous two years.

6 months to
27 Aug 2025
Same period 2024 Same period 2023
Rank 55 53 51
Rank change year-on-year -2 -2 +7
DemandTrendContract jobs citing ITSM 23 16 26
As % of all contract jobs advertised in Glasgow 3.15% 2.31% 3.10%
As % of the Processes & Methodologies category 3.45% 2.56% 3.35%
Number of daily rates quoted 14 10 16
10th Percentile £200 £305 £313
25th Percentile £263 £319 £322
Median daily rate (50th Percentile) £432 £351 £363
Median % change year-on-year +22.99% -3.10% -23.68%
75th Percentile £525 £472 £447
90th Percentile £551 £521 £494
Scotland median daily rate £368 £369 £440
% change year-on-year -0.20% -16.19% +3.53%
Number of hourly rates quoted 0 0 5
10th Percentile - - £15.79
25th Percentile - - -
Median hourly rate - - £17.72
75th Percentile - - -
90th Percentile - - £18.45
Scotland median hourly rate £17.87 £12.50 £17.72
% change year-on-year +42.96% -29.46% -10.73%

All Process and Methodology Skills
Glasgow

ITSM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Glasgow.

DemandTrendContract vacancies with a requirement for process or methodology skills 667 625 777
As % of all contract IT jobs advertised in Glasgow 91.24% 90.19% 92.50%
Number of daily rates quoted 417 442 521
10th Percentile £300 £250 £338
25th Percentile £362 £363 £413
Median daily rate (50th Percentile) £454 £450 £500
Median % change year-on-year +0.89% -10.00% +5.26%
75th Percentile £538 £550 £579
90th Percentile £600 £638 £676
Scotland median daily rate £463 £450 £475
% change year-on-year +2.78% -5.26% -
Number of hourly rates quoted 19 13 29
10th Percentile £15.82 £15.38 £11.85
25th Percentile £16.84 £18.50 £12.13
Median hourly rate £19.83 £24.26 £14.50
Median % change year-on-year -18.24% +67.28% -61.26%
75th Percentile £25.68 £57.50 £47.73
90th Percentile £32.47 £62.50 £62.50
Scotland median hourly rate £20.00 £18.38 £19.06
% change year-on-year +8.84% -3.57% -4.01%

ITSM
Job Vacancy Trend in Glasgow

Job postings citing ITSM as a proportion of all IT jobs advertised in Glasgow.

Job vacancy trend for ITSM in Glasgow

ITSM
Daily Rate Trend in Glasgow

Contractor daily rate distribution trend for jobs in Glasgow citing ITSM.

Contractor daily rate distribution trend for jobs in Glasgow citing ITSM

ITSM
Daily Rate Histogram in Glasgow

Daily rate distribution for jobs citing ITSM in Glasgow over the 6 months to 27 August 2025.

Daily rate histogram for ITSM in Glasgow

ITSM
Hourly Rate Trend in Glasgow

Contractor hourly rate distribution trend for jobs in Glasgow citing ITSM.

Contractor hourly rate distribution trend for jobs in Glasgow citing ITSM

ITSM
Co-occurring Skills and Capabilities in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (21.74%) SAS
2 2 (8.70%) Microsoft Exchange
Applications
1 2 (8.70%) Microsoft Excel
1 2 (8.70%) Microsoft Office
1 2 (8.70%) Microsoft PowerPoint
Business Applications
1 1 (4.35%) Oracle ERP
1 1 (4.35%) Oracle Payables
1 1 (4.35%) Oracle Procure-to-Pay
Cloud Services
1 3 (13.04%) Microsoft 365
2 1 (4.35%) AWS
2 1 (4.35%) Azure
2 1 (4.35%) Azure Sentinel
2 1 (4.35%) OCI
Communications & Networking
1 2 (8.70%) Unified Communications
2 1 (4.35%) TETRA
2 1 (4.35%) VoIP
Database & Business Intelligence
1 2 (8.70%) Relational Database
2 1 (4.35%) Oracle Reports
2 1 (4.35%) SQL Server
2 1 (4.35%) SQLite
Development Applications
1 1 (4.35%) Git
General
1 15 (65.22%) Finance
2 6 (26.09%) Social Skills
3 5 (21.74%) Analytical Skills
4 4 (17.39%) Banking
4 4 (17.39%) Investment Banking
5 2 (8.70%) Public Sector
5 2 (8.70%) Telecoms
6 1 (4.35%) Publishing
Job Titles
1 11 (47.83%) Analyst
2 9 (39.13%) Architect
2 9 (39.13%) Data Architect
3 7 (30.43%) Data Analyst
4 5 (21.74%) Data Modeller
4 5 (21.74%) ITSM Analyst
4 5 (21.74%) ITSM Architect
4 5 (21.74%) SAS Analyst
4 5 (21.74%) SAS Architect
4 5 (21.74%) SAS Data Analyst
4 5 (21.74%) SAS Modeller
5 3 (13.04%) Senior
6 2 (8.70%) Help Desk Analyst
6 2 (8.70%) Service Desk Manager
6 2 (8.70%) Service Manager
6 2 (8.70%) ServiceNow Architect
7 1 (4.35%) Oracle Consultant
7 1 (4.35%) Senior Manager
7 1 (4.35%) Service Analyst
7 1 (4.35%) Service Desk Analyst
Libraries, Frameworks & Software Standards
1 1 (4.35%) FastAPI
1 1 (4.35%) Oracle Fusion
1 1 (4.35%) pytest
1 1 (4.35%) WebCenter
Miscellaneous
1 9 (39.13%) CMDB
2 5 (21.74%) Self-Motivation
3 3 (13.04%) Distributed Systems
3 3 (13.04%) Virtual Team
4 2 (8.70%) Management Information System
5 1 (4.35%) Data Protection Act
5 1 (4.35%) Data Structures
5 1 (4.35%) Driving Licence
Operating Systems
1 3 (13.04%) Windows
2 2 (8.70%) Windows 10
3 1 (4.35%) Linux
3 1 (4.35%) Mac OS
Processes & Methodologies
1 21 (91.30%) ITIL
2 11 (47.83%) Data Modelling
3 10 (43.48%) Service Management
4 9 (39.13%) Configuration Management
5 7 (30.43%) Agile
5 7 (30.43%) Problem-Solving
5 7 (30.43%) Time Management
6 6 (26.09%) Data Architecture
7 5 (21.74%) Data Analysis
7 5 (21.74%) Programme Management
8 4 (17.39%) Change Control
8 4 (17.39%) Change Management
8 4 (17.39%) Customer Service
8 4 (17.39%) Data Management
8 4 (17.39%) Waterfall
9 3 (13.04%) Data Design
9 3 (13.04%) Data Security
9 3 (13.04%) IT Strategy
9 3 (13.04%) Problem Management
9 3 (13.04%) Technology Strategy
Programming Languages
1 2 (8.70%) SQL
2 1 (4.35%) ProC
2 1 (4.35%) Python
Qualifications
1 5 (21.74%) ITIL Certification
2 3 (13.04%) Degree
3 1 (4.35%) BPSS Clearance
3 1 (4.35%) HNC
3 1 (4.35%) ITIL Foundation Certificate
3 1 (4.35%) Security Cleared
Quality Assurance & Compliance
1 4 (17.39%) Data Quality
2 2 (8.70%) Disclosure Scotland
3 1 (4.35%) SLA
System Software
1 2 (8.70%) Active Directory
2 1 (4.35%) Docker
Systems Management
1 1 (4.35%) Kubernetes
1 1 (4.35%) Podman
1 1 (4.35%) RSA Archer
1 1 (4.35%) Terraform
Vendors
1 8 (34.78%) ServiceNow
2 3 (13.04%) Microsoft
3 2 (8.70%) Oracle
4 1 (4.35%) Netskope
4 1 (4.35%) Proofpoint
4 1 (4.35%) Snow
4 1 (4.35%) Splunk
4 1 (4.35%) Symantec