The following table provides summary statistics for contract job vacancies advertised in London with a requirement for Contact Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Contact Management over the 3 months to 27 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
27 Mar 2017
Same period 2016 Same period 2015
Contact Management
England / London
Rank 394 421 405
Rank change year-on-year +27 -16  
Contract jobs citing Contact Management 4 10 10
As % of all contract IT jobs advertised in London 0.021% 0.045% 0.046%
As % of the Processes & Methodologies category 0.024% 0.053% 0.057%
Number of daily rates quoted 4 6 1
Median daily rate £390 £425 £400
Median daily rate % change year-on-year -8.23% +6.25%  
UK excluding London median daily rate £413 £450 £600
% change year-on-year -8.33% -25.00%  
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £28.00 £18.50 -
% change year-on-year +51.35% -  

Contact Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for process and methodology skills.

Contract Process & Methodology Skills
London
Contract job vacancies with a requirement for process and methodology skills 16487 18855 17641
As % of all contract IT job vacancies advertised in London 85.16% 85.15% 81.99%
Number of daily rates quoted 11864 13608 12398
Median daily rate £480 £475 £450
Median daily rate % change year-on-year +1.05% +5.55%  
90% offered a daily rate of more than £345 £325 £310
10% offered a daily rate of more than £650 £625 £613
UK excluding London median daily rate £410 £400 £396
% change year-on-year +2.50% +1.01%  
Number of hourly rates quoted 168 194 250
Median hourly rate £32.50 £22.50 £20.00
Median hourly rate % change year-on-year +44.44% +12.50%  
90% offered a hourly rate of more than £14.20 £12.50 £11.00
10% offered a hourly rate of more than £55.00 £52.50 £55.00
UK excluding London median hourly rate £36.25 £38.50 £30.20
% change year-on-year -5.84% +27.48%  

Contact Management
Job Vacancy Trend in London

The job posting trend of jobs advertised in London citing Contact Management as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Contact Management in London

Contact Management
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Contact Management in London.

Contractor daily rate trend for Contact Management in London

Contact Management
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Contact Management in London.

Contractor hourly rate trend for Contact Management in London

Contact Management
Top 28 Related IT Skills in London

For the 6 months to 27 March 2017, IT contractor jobs citing Contact Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region with a requirement for Contact Management.

1 6 (75.00%) CRM
2 5 (62.50%) Dynamics CRM
3 4 (50.00%) Agile Software Development
3 4 (50.00%) MS Excel
3 4 (50.00%) C#
3 4 (50.00%) Microsoft
4 3 (37.50%) JavaScript
4 3 (37.50%) .NET
4 3 (37.50%) Data Modelling
5 2 (25.00%) Migration
5 2 (25.00%) Scrum
5 2 (25.00%) Unit Testing
5 2 (25.00%) Data Migration
5 2 (25.00%) Team Foundation Server
6 1 (12.50%) Social Media
6 1 (12.50%) User Stories
6 1 (12.50%) Data Cleansing
6 1 (12.50%) Test Scripting
6 1 (12.50%) Time Management
6 1 (12.50%) CMS
6 1 (12.50%) Automated Testing
6 1 (12.50%) Selenium
6 1 (12.50%) Regression Testing
6 1 (12.50%) Workflow
6 1 (12.50%) Microsoft Certification
6 1 (12.50%) Salesforce.com
6 1 (12.50%) Data Warehouse
6 1 (12.50%) SQL Server

Contact Management
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (12.50%) CMS
Applications
1 4 (50.00%) MS Excel
Business Applications
1 5 (62.50%) Dynamics CRM
Database & Business Intelligence
1 1 (12.50%) Data Warehouse
1 1 (12.50%) SQL Server
Development Applications
1 2 (25.00%) Team Foundation Server
2 1 (12.50%) Selenium
Job Titles
1 2 (25.00%) Analyst
1 2 (25.00%) CRM Analyst
1 2 (25.00%) CRM Developer
1 2 (25.00%) Developer
2 1 (12.50%) Administrator
2 1 (12.50%) Automation Tester
2 1 (12.50%) Communications Officer
2 1 (12.50%) Consultant
2 1 (12.50%) CRM Consultant
2 1 (12.50%) Management Consultant
2 1 (12.50%) Salesforce Administrator
2 1 (12.50%) Selenium Automation Tester
2 1 (12.50%) Selenium Tester
2 1 (12.50%) Support Analyst
2 1 (12.50%) Tester
Libraries, Frameworks & Software Standards
1 3 (37.50%) .NET
Miscellaneous
1 1 (12.50%) Social Media
Processes & Methodologies
1 6 (75.00%) CRM
2 4 (50.00%) Agile Software Development
3 3 (37.50%) Data Modelling
4 2 (25.00%) Data Migration
4 2 (25.00%) Migration
4 2 (25.00%) Scrum
4 2 (25.00%) Unit Testing
5 1 (12.50%) Automated Testing
5 1 (12.50%) Data Cleansing
5 1 (12.50%) Regression Testing
5 1 (12.50%) Test Scripting
5 1 (12.50%) Time Management
5 1 (12.50%) User Stories
5 1 (12.50%) Workflow
Programming Languages
1 4 (50.00%) C#
2 3 (37.50%) JavaScript
Qualifications
1 1 (12.50%) Microsoft Certification
Vendors
1 4 (50.00%) Microsoft
2 1 (12.50%) Salesforce.com