SLA Contract Job Trends in London

Service Level Agreement (SLA)
England > London

The table below provides summary statistics and contractor rates for jobs advertised in London requiring SLA skills. It covers contract job vacancies from the 6 months leading up to 23 August 2026, with comparisons to the same periods in the previous two years.

6 months to
23 Aug 2026
Same period 2025 Same period 2024
Rank 264 231 238
Rank change year-on-year -33 +7 +9
Contract jobs citing SLA 203 144 147
As % of all contract jobs in London 1.01% 1.07% 0.91%
As % of the Quality Assurance & Compliance category 5.32% 6.24% 6.62%
Number of daily rates quoted 134 92 81
10th Percentile £175 £213 £150
25th Percentile £261 £250 £200
Median daily rate (50th Percentile) £425 £413 £300
Median % change year-on-year +3.03% +37.50% -25.00%
75th Percentile £520 £586 £500
90th Percentile £600 £761 £650
England median daily rate £425 £375 £325
% change year-on-year +13.33% +15.38% -13.33%
Number of hourly rates quoted 5 20 19
10th Percentile £18.59 £24.84 £17.65
25th Percentile £22.41 - £20.50
Median hourly rate £24.00 £25.15 £23.80
Median % change year-on-year -4.57% +5.67% +32.30%
75th Percentile £29.04 £30.62 £30.49
90th Percentile £57.67 £45.65 £51.75
England median hourly rate £19.01 £22.14 £16.22
% change year-on-year -14.16% +36.50% -7.31%

All Quality Assurance and Compliance Skills
London

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring quality assurance or compliance skills in London.

Contract vacancies with a requirement for quality assurance or compliance skills 3,819 2,309 2,221
As % of all contract IT jobs advertised in London 18.93% 17.14% 13.69%
Number of daily rates quoted 2,585 1,550 1,490
10th Percentile £350 £325 £338
25th Percentile £425 £413 £425
Median daily rate (50th Percentile) £525 £525 £550
Median % change year-on-year - -4.55% -2.22%
75th Percentile £638 £652 £675
90th Percentile £738 £751 £794
England median daily rate £508 £500 £525
% change year-on-year +1.50% -4.76% -2.33%
Number of hourly rates quoted 48 49 42
10th Percentile £20.32 - £18.13
25th Percentile £25.25 £25.15 £22.45
Median hourly rate £33.36 £34.00 £27.92
Median % change year-on-year -1.88% +21.78% +1.53%
75th Percentile £44.75 £43.21 £49.69
90th Percentile £65.02 £54.00 £70.69
England median hourly rate £36.07 £31.64 £26.68
% change year-on-year +14.00% +18.59% -24.85%

SLA
Job Vacancy Trend in London

Historical trend showing the proportion of contract IT job postings citing SLA relative to all contract IT jobs advertised in London.

SLA job vacancy trend in London

SLA
Daily Rate Trend in London

Contractor daily rate distribution trend for jobs in London citing SLA.

Contractor daily rate distribution trend for jobs in London citing SLA

SLA
Daily Rate Histogram in London

Daily rate distribution for jobs citing SLA in London over the 6 months to 23 August 2026.

Daily rate histogram for SLA in London

SLA
Hourly Rate Trend in London

Contractor hourly rate distribution trend for jobs in London citing SLA.

Contractor hourly rate distribution trend for jobs in London citing SLA

SLA
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing SLA in London over the 6 months to 23 August 2026.

Hourly rate histogram for SLA in London

SLA
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the London region over the 6 months to 23 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London -5 32 £415 -18.23% 17
West London -16 12 £400 +60.00% 6
East London - 3 £308 - 7
North London - 2 £450 - 1
South London -12 1 £215 -4.57% 2
SLA
England

SLA
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 20 (9.85%) Microsoft Exchange
2 19 (9.36%) SharePoint
3 5 (2.46%) Confluence
4 3 (1.48%) Apache Airflow
5 2 (0.99%) Adobe Experience Manager
6 1 (0.49%) Anypoint
6 1 (0.49%) Apache
6 1 (0.49%) Exchange Server 2013
6 1 (0.49%) IIS
6 1 (0.49%) JBoss
6 1 (0.49%) Mule
6 1 (0.49%) OpenStack
Applications
1 11 (5.42%) Microsoft Office
2 6 (2.96%) Microsoft Excel
3 4 (1.97%) MS Visio
4 1 (0.49%) Adobe Creative Suite
4 1 (0.49%) Microsoft Project
Business Applications
1 5 (2.46%) Dynamics CRM
2 4 (1.97%) Remedy ITSM
3 2 (0.99%) Oracle Assets
3 2 (0.99%) Oracle General Ledger
3 2 (0.99%) Oracle Payables
3 2 (0.99%) Oracle Receivables
3 2 (0.99%) Oracle Subledger Accounting
4 1 (0.49%) Actimize
4 1 (0.49%) Adobe Campaign
4 1 (0.49%) Oracle Cash Management
4 1 (0.49%) Oracle EBS R12
4 1 (0.49%) Oracle Financials
4 1 (0.49%) Oracle Procure-to-Pay
Cloud Services
1 56 (27.59%) Azure
1 56 (27.59%) Microsoft 365
2 28 (13.79%) AWS
3 26 (12.81%) Entra ID
4 16 (7.88%) Datadog
4 16 (7.88%) SaaS
5 13 (6.40%) OneDrive
6 10 (4.93%) IaaS
6 10 (4.93%) PaaS
7 8 (3.94%) Amazon S3
7 8 (3.94%) Azure DevOps
7 8 (3.94%) Serverless
8 7 (3.45%) Power Platform
9 6 (2.96%) dbt
10 5 (2.46%) Dynamics 365
10 5 (2.46%) GCP
10 5 (2.46%) Snowflake
11 4 (1.97%) Amazon EC2
11 4 (1.97%) AWS CloudFormation
11 4 (1.97%) Virtual Private Cloud
Communications & Networking
1 23 (11.33%) DNS
2 21 (10.34%) DHCP
3 16 (7.88%) Firewall
4 15 (7.39%) VPN
5 14 (6.90%) TCP/IP
5 14 (6.90%) Wi-Fi
6 12 (5.91%) SAN
7 9 (4.43%) Network Security
8 8 (3.94%) VLAN
8 8 (3.94%) WAN
9 6 (2.96%) LAN
10 5 (2.46%) SSL
11 3 (1.48%) 3GPP
11 3 (1.48%) Broadband
11 3 (1.48%) WinSCP
12 2 (0.99%) HTTP
12 2 (0.99%) SD-WAN
12 2 (0.99%) SSH
13 1 (0.49%) 5G
13 1 (0.49%) Remote Desktop
Database & Business Intelligence
1 16 (7.88%) SQL Server
2 6 (2.96%) Power BI
2 6 (2.96%) Tableau
3 4 (1.97%) MySQL
3 4 (1.97%) PostgreSQL
4 3 (1.48%) Amazon Athena
4 3 (1.48%) Delta Lake
4 3 (1.48%) Relational Database
5 2 (0.99%) Big Data
5 2 (0.99%) Data Lake
5 2 (0.99%) Oracle Reports
6 1 (0.49%) Amazon RDS
6 1 (0.49%) Apache Iceberg
6 1 (0.49%) Elasticsearch
6 1 (0.49%) Flink
6 1 (0.49%) Metadata
6 1 (0.49%) Sybase ASE
Development Applications
1 29 (14.29%) JIRA
2 8 (3.94%) Chocolatey
3 4 (1.97%) GitLab
4 3 (1.48%) Jenkins
4 3 (1.48%) RStudio
5 2 (0.99%) Git
5 2 (0.99%) Maven
6 1 (0.49%) Bitbucket
6 1 (0.49%) Visual Studio
6 1 (0.49%) WiX
General
1 77 (37.93%) Social Skills
2 55 (27.09%) Finance
3 53 (26.11%) Analytical Skills
4 25 (12.32%) Banking
5 13 (6.40%) Inclusion and Diversity
6 12 (5.91%) Public Sector
6 12 (5.91%) Telecoms
7 8 (3.94%) Organisational Skills
8 6 (2.96%) Documentation Skills
8 6 (2.96%) Legal
9 5 (2.46%) Financial Institution
9 5 (2.46%) Local Government
9 5 (2.46%) Retail
10 4 (1.97%) Billing
10 4 (1.97%) Manufacturing
10 4 (1.97%) Marketing
11 3 (1.48%) Investment Banking
12 2 (0.99%) Back Office
12 2 (0.99%) Front Office
13 1 (0.49%) Aerospace
Job Titles
1 33 (16.26%) Support Engineer
2 31 (15.27%) Analyst
3 24 (11.82%) IT Support
3 24 (11.82%) Senior
4 19 (9.36%) IT Engineer
5 16 (7.88%) IT Support Engineer
6 14 (6.90%) Azure Engineer
6 14 (6.90%) Consultant
7 12 (5.91%) Infrastructure Engineer
7 12 (5.91%) Lead
8 10 (4.93%) Applications Support
8 10 (4.93%) Service Manager
9 9 (4.43%) Architect
10 8 (3.94%) Applications Support Analyst
10 8 (3.94%) Desktop Support
10 8 (3.94%) Senior Infrastructure Engineer
10 8 (3.94%) Support Analyst
11 7 (3.45%) IT Manager
11 7 (3.45%) ITIL Manager
12 6 (2.96%) Project Manager
Libraries, Frameworks & Software Standards
1 8 (3.94%) REST
1 8 (3.94%) Terraform
2 4 (1.97%) .NET
2 4 (1.97%) Oracle Fusion
3 3 (1.48%) Jakarta EE
3 3 (1.48%) PySpark
4 2 (0.99%) AngularJS
4 2 (0.99%) ARM Templates
4 2 (0.99%) Bootstrap
4 2 (0.99%) CSS
4 2 (0.99%) Elastic Stack
4 2 (0.99%) jQuery
4 2 (0.99%) Kafka
4 2 (0.99%) RESTful
4 2 (0.99%) Sass
4 2 (0.99%) SOAP
4 2 (0.99%) Spring
4 2 (0.99%) Spring MVC
4 2 (0.99%) Web Services
4 2 (0.99%) XML
Miscellaneous
1 29 (14.29%) Onboarding
2 10 (4.93%) CMDB
3 9 (4.43%) Cyber Threat
4 7 (3.45%) Data Protection Act
4 7 (3.45%) Product Ownership
5 6 (2.96%) Data Centre
5 6 (2.96%) iPhone
5 6 (2.96%) Video Conferencing
6 5 (2.46%) Self-Motivation
7 4 (1.97%) BYOD
7 4 (1.97%) Enterprise Software
7 4 (1.97%) iPad
8 3 (1.48%) Foreign Exchange (FX)
8 3 (1.48%) IoT
8 3 (1.48%) Virtual Team
9 2 (0.99%) Cloud Native
9 2 (0.99%) Pricing Data
9 2 (0.99%) Private Cloud
9 2 (0.99%) PropTech
9 2 (0.99%) TM Forum
Operating Systems
1 67 (33.00%) Windows
2 28 (13.79%) Windows 10
3 17 (8.37%) Windows Server
4 10 (4.93%) Android
5 7 (3.45%) Apple iOS
6 6 (2.96%) Linux
6 6 (2.96%) Mac OS
7 4 (1.97%) Windows 7
8 2 (0.99%) Red Hat Enterprise Linux
8 2 (0.99%) Unix
9 1 (0.49%) OpenVMS
9 1 (0.49%) Ubuntu
9 1 (0.49%) VMS
9 1 (0.49%) Windows Server 2008
9 1 (0.49%) Windows Server 2012
9 1 (0.49%) Windows Server 2019
Processes & Methodologies
1 93 (45.81%) ITIL
2 52 (25.62%) ITSM
3 48 (23.65%) Service Management
4 47 (23.15%) Problem-Solving
5 44 (21.67%) Continuous Improvement
5 44 (21.67%) Root Cause Analysis
5 44 (21.67%) Stakeholder Management
6 40 (19.70%) Customer Service
7 37 (18.23%) Change Management
8 35 (17.24%) Migration
9 33 (16.26%) Service Delivery
10 27 (13.30%) Problem Management
11 25 (12.32%) CI/CD
11 25 (12.32%) Roadmaps
12 23 (11.33%) Agile
12 23 (11.33%) Validation
13 22 (10.84%) Runbook
14 20 (9.85%) Stakeholder Engagement
15 19 (9.36%) DevOps
16 18 (8.87%) Incident Management
Programming Languages
1 26 (12.81%) SQL
2 23 (11.33%) PowerShell
3 19 (9.36%) Python
4 9 (4.43%) JavaScript
5 8 (3.94%) Java
6 4 (1.97%) Bash
7 3 (1.48%) Bicep
7 3 (1.48%) R
8 1 (0.49%) ActionScript
8 1 (0.49%) ActionScript 2.0
8 1 (0.49%) COBOL
8 1 (0.49%) DataWeave
8 1 (0.49%) Korn
8 1 (0.49%) Perl
8 1 (0.49%) RPG
8 1 (0.49%) Shell Script
Qualifications
1 20 (9.85%) Degree
2 19 (9.36%) Security Cleared
3 18 (8.87%) SC Cleared
4 8 (3.94%) Azure Certification
5 7 (3.45%) ITIL Certification
5 7 (3.45%) ITIL Foundation Certificate
6 6 (2.96%) A+ Certification
6 6 (2.96%) Computer Science Degree
7 5 (2.46%) Microsoft Certification
8 3 (1.48%) Network+ Certification
8 3 (1.48%) PMI Certification
8 3 (1.48%) PMP
9 2 (0.99%) CCNP
9 2 (0.99%) Cisco Certification
9 2 (0.99%) CISM
9 2 (0.99%) CISSP
9 2 (0.99%) DV Cleared
9 2 (0.99%) Master's Degree
9 2 (0.99%) MBA
9 2 (0.99%) RIBA
Quality Assurance & Compliance
1 13 (6.40%) Data Quality
2 11 (5.42%) ISO/IEC 27001
3 7 (3.45%) NIST
4 5 (2.46%) COBIT
4 5 (2.46%) Cyber Essentials
4 5 (2.46%) GDPR
4 5 (2.46%) PMO
5 4 (1.97%) Cyber Essentials PLUS
6 3 (1.48%) GRC
7 2 (0.99%) NCSC
7 2 (0.99%) QA
8 1 (0.49%) DICOM
8 1 (0.49%) GxP
8 1 (0.49%) HIPAA
8 1 (0.49%) HL7
8 1 (0.49%) ISO 20022
8 1 (0.49%) PCI DSS
8 1 (0.49%) Sarbanes-Oxley
System Software
1 48 (23.65%) Active Directory
2 11 (5.42%) VMware Infrastructure
3 8 (3.94%) Docker
4 7 (3.45%) Virtual Desktop
5 5 (2.46%) Hyper-V
6 1 (0.49%) Apache ZooKeeper
6 1 (0.49%) Virtual Machines
6 1 (0.49%) VMware Workstation
6 1 (0.49%) XenDesktop
Systems Management
1 28 (13.79%) Microsoft Intune
2 14 (6.90%) SCCM
3 10 (4.93%) Kubernetes
4 9 (4.43%) Grafana
5 5 (2.46%) Prometheus
6 3 (1.48%) Jamf Pro
7 2 (0.99%) Single Sign-On
8 1 (0.49%) Active Directory Federation Services
8 1 (0.49%) CloudHub
8 1 (0.49%) FortiGate
8 1 (0.49%) NetBackup
8 1 (0.49%) PingFederate
8 1 (0.49%) systemd
8 1 (0.49%) Systems Management Server (SMS)
8 1 (0.49%) Tivoli Storage Manager
8 1 (0.49%) WMI
8 1 (0.49%) WSUS
Vendors
1 85 (41.87%) Microsoft
2 52 (25.62%) ServiceNow
3 21 (10.34%) VMware
4 11 (5.42%) Cisco
5 10 (4.93%) Oracle
5 10 (4.93%) Zscaler
6 9 (4.43%) Apple
7 8 (3.94%) AppDynamics
7 8 (3.94%) Dynatrace
7 8 (3.94%) Tenable
8 7 (3.45%) HP
9 6 (2.96%) Salesforce
10 5 (2.46%) Databricks
10 5 (2.46%) Splunk
11 4 (1.97%) Citrix
11 4 (1.97%) Remedy
12 3 (1.48%) CrowdStrike
13 2 (0.99%) Freshdesk
13 2 (0.99%) Palo Alto
13 2 (0.99%) Snow