SLA Contract Job Trends in London

Service Level Agreement (SLA)
England > London

The table below provides summary statistics and contractor rates for jobs advertised in London requiring SLA skills. It covers contract job vacancies from the 6 months leading up to 25 December 2025, with comparisons to the same periods in the previous two years.

6 months to
25 Dec 2025
Same period 2024 Same period 2023
Rank 262 271 200
Rank change year-on-year +9 -71 +63
Contract jobs citing SLA 113 98 215
As % of all contract jobs in London 0.78% 0.65% 1.16%
As % of the Quality Assurance & Compliance category 4.31% 4.78% 8.35%
Number of daily rates quoted 67 51 134
10th Percentile £207 £131 £173
25th Percentile £341 £192 £268
Median daily rate (50th Percentile) £496 £250 £475
Median % change year-on-year +98.20% -47.37% +12.96%
75th Percentile £586 £503 £575
90th Percentile £825 £619 £700
England median daily rate £365 £263 £400
% change year-on-year +39.05% -34.38% +26.98%
Number of hourly rates quoted 16 12 15
10th Percentile - £20.10 £15.30
25th Percentile - £21.95 £19.08
Median hourly rate £25.15 £23.99 £24.97
Median % change year-on-year +4.84% -3.92% +20.34%
75th Percentile £26.23 £38.54 £42.75
90th Percentile £44.75 £50.95 £61.75
England median hourly rate £18.73 £23.04 £18.90
% change year-on-year -18.69% +21.89% +4.99%

All Quality Assurance and Compliance Skills
London

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring quality assurance or compliance skills in London.

Contract vacancies with a requirement for quality assurance or compliance skills 2,623 2,049 2,575
As % of all contract IT jobs advertised in London 18.15% 13.69% 13.95%
Number of daily rates quoted 1,755 1,241 1,897
10th Percentile £332 £300 £363
25th Percentile £413 £400 £450
Median daily rate (50th Percentile) £525 £535 £563
Median % change year-on-year -1.87% -4.89% +1.35%
75th Percentile £638 £650 £695
90th Percentile £750 £775 £788
England median daily rate £500 £500 £545
% change year-on-year - -8.26% +3.81%
Number of hourly rates quoted 47 32 45
10th Percentile £18.25 £20.10 £18.50
25th Percentile £25.15 £24.09 £22.29
Median hourly rate £28.00 £37.15 £32.50
Median % change year-on-year -24.63% +14.31% -8.45%
75th Percentile £40.98 £78.40 £50.75
90th Percentile £72.28 £94.88 £66.50
England median hourly rate £25.15 £31.62 £35.00
% change year-on-year -20.46% -9.66% +53.85%

SLA
Job Vacancy Trend in London

Historical trend showing the proportion of contract IT job postings citing SLA relative to all contract IT jobs advertised in London.

SLA job vacancy trend in London

SLA
Daily Rate Trend in London

Contractor daily rate distribution trend for jobs in London citing SLA.

Contractor daily rate distribution trend for jobs in London citing SLA

SLA
Daily Rate Histogram in London

Daily rate distribution for jobs citing SLA in London over the 6 months to 25 December 2025.

Daily rate histogram for SLA in London

SLA
Hourly Rate Trend in London

Contractor hourly rate distribution trend for jobs in London citing SLA.

Contractor hourly rate distribution trend for jobs in London citing SLA

SLA
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing SLA in London over the 6 months to 25 December 2025.

Hourly rate histogram for SLA in London

SLA
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the London region over the 6 months to 25 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London -1 23 £525 +75.00% 28
South London +2 7 £231 +6.94% 5
West London -21 4 £338 +50.00% 3
East London +2 2 £593 +18.50% 2
SLA
England

SLA
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 7 (6.19%) Microsoft Exchange
2 3 (2.65%) Tomcat
3 2 (1.77%) IIS
3 2 (1.77%) SharePoint
4 1 (0.88%) Confluence
4 1 (0.88%) MQSeries
4 1 (0.88%) WebSphere
4 1 (0.88%) WebSphere Application Server
Applications
1 14 (12.39%) Microsoft Excel
2 12 (10.62%) Microsoft Office
3 5 (4.42%) MS Visio
4 4 (3.54%) Microsoft Project
4 4 (3.54%) Oracle Smart View
5 1 (0.88%) Microsoft PowerPoint
5 1 (0.88%) Spreadsheet
Business Applications
1 7 (6.19%) Oracle EBS
2 5 (4.42%) Oracle Subledger Accounting
3 4 (3.54%) Oracle FAH
3 4 (3.54%) Oracle General Ledger
3 4 (3.54%) Remedy ITSM
3 4 (3.54%) Workday HCM
4 2 (1.77%) Oracle EBS R12
4 2 (1.77%) Oracle Financials
4 2 (1.77%) Temenos T24
Cloud Services
1 22 (19.47%) Microsoft 365
2 13 (11.50%) Azure
3 10 (8.85%) AWS
4 8 (7.08%) SaaS
5 5 (4.42%) Cloud Computing
5 5 (4.42%) OpenShift
6 4 (3.54%) OCI
6 4 (3.54%) Power Platform
7 3 (2.65%) GCP
7 3 (2.65%) IaaS
7 3 (2.65%) PaaS
8 2 (1.77%) Azure AKS
8 2 (1.77%) Azure Key Vault
8 2 (1.77%) Azure Monitor
8 2 (1.77%) OneDrive
9 1 (0.88%) Azure Sentinel
9 1 (0.88%) ChatGPT
9 1 (0.88%) Entra ID
9 1 (0.88%) Microsoft Copilot
Communications & Networking
1 8 (7.08%) Wireless
2 7 (6.19%) Firewall
3 6 (5.31%) Network Security
4 5 (4.42%) SD-WAN
4 5 (4.42%) WAN
5 4 (3.54%) BGP
5 4 (3.54%) DNS
5 4 (3.54%) OSPF
5 4 (3.54%) VPN
6 3 (2.65%) Broadband
6 3 (2.65%) Cisco ASA
6 3 (2.65%) Cisco IOS
6 3 (2.65%) LAN
6 3 (2.65%) NX-OS
7 2 (1.77%) DHCP
7 2 (1.77%) Internet
7 2 (1.77%) Wi-Fi
8 1 (0.88%) EIGRP
8 1 (0.88%) SSL
8 1 (0.88%) TCP/IP
Database & Business Intelligence
1 7 (6.19%) SQL Server
2 4 (3.54%) Power BI
3 2 (1.77%) Data Warehouse
4 1 (0.88%) Metadata
4 1 (0.88%) PostgreSQL
4 1 (0.88%) Relational Database
Development Applications
1 6 (5.31%) JIRA
2 4 (3.54%) Visual Studio
3 2 (1.77%) Cucumber
3 2 (1.77%) Jaeger
3 2 (1.77%) PVCS
3 2 (1.77%) Selenium
3 2 (1.77%) Zephyr
4 1 (0.88%) GitLab
4 1 (0.88%) Jenkins
4 1 (0.88%) Metasploit
General
1 43 (38.05%) Finance
2 34 (30.09%) Social Skills
3 21 (18.58%) Banking
4 14 (12.39%) Analytical Skills
5 5 (4.42%) Financial Institution
6 4 (3.54%) Influencing Skills
6 4 (3.54%) Investment Banking
6 4 (3.54%) Manufacturing
6 4 (3.54%) Retail
7 3 (2.65%) Legal
7 3 (2.65%) Local Government
7 3 (2.65%) Marketing
7 3 (2.65%) Public Sector
8 2 (1.77%) Front Office
8 2 (1.77%) General Ledger
8 2 (1.77%) Inclusion and Diversity
8 2 (1.77%) Organisational Skills
8 2 (1.77%) Pharmaceutical
9 1 (0.88%) Documentation Skills
9 1 (0.88%) Retail Banking
Job Titles
1 13 (11.50%) Analyst
2 11 (9.73%) Senior
3 9 (7.96%) Consultant
4 8 (7.08%) Lead
5 7 (6.19%) Applications Support
5 7 (6.19%) Service Analyst
6 6 (5.31%) Developer
6 6 (5.31%) Service Manager
6 6 (5.31%) Support Engineer
7 5 (4.42%) Functional Consultant
7 5 (4.42%) IT Engineer
7 5 (4.42%) IT Support
7 5 (4.42%) Service Desk Analyst
8 4 (3.54%) Architect
8 4 (3.54%) Delivery Manager
8 4 (3.54%) Exchange Engineer
8 4 (3.54%) Oracle Consultant
8 4 (3.54%) Oracle Functional Consultant
8 4 (3.54%) Python Developer
8 4 (3.54%) Senior Exchange Engineer
Libraries, Frameworks & Software Standards
1 3 (2.65%) XML
2 2 (1.77%) Gherkin
2 2 (1.77%) Middleware
2 2 (1.77%) Node.js
2 2 (1.77%) REST
2 2 (1.77%) RESTful
2 2 (1.77%) SOAP
2 2 (1.77%) Universal Windows Platform
3 1 (0.88%) FIX Protocol
3 1 (0.88%) Kafka
3 1 (0.88%) Oracle Fusion
3 1 (0.88%) RSS
3 1 (0.88%) WebSphere MQ
Miscellaneous
1 15 (13.27%) Data Centre
2 9 (7.96%) Onboarding
3 7 (6.19%) Derivative
3 7 (6.19%) Driving Licence
4 6 (5.31%) Product Ownership
5 4 (3.54%) Clustering
5 4 (3.54%) Distributed Systems
5 4 (3.54%) Equities
5 4 (3.54%) Equity Derivative
5 4 (3.54%) Management Information System
6 3 (2.65%) Algorithms
7 2 (1.77%) CMDB
7 2 (1.77%) Data Protection Act
7 2 (1.77%) Legacy Systems
7 2 (1.77%) Mobile App
7 2 (1.77%) OTC Derivatives
7 2 (1.77%) Self-Motivation
7 2 (1.77%) SWIFT Messaging Network
7 2 (1.77%) Video Conferencing
7 2 (1.77%) Web Conferencing
Operating Systems
1 14 (12.39%) Windows
2 11 (9.73%) Android
3 10 (8.85%) Mac OS
4 8 (7.08%) Windows 10
5 7 (6.19%) Linux
6 5 (4.42%) Apple iOS
6 5 (4.42%) Unix
6 5 (4.42%) Windows Server
7 1 (0.88%) Mac OS X
Processes & Methodologies
1 30 (26.55%) ITIL
2 20 (17.70%) Continuous Improvement
3 19 (16.81%) Customer Service
4 17 (15.04%) Problem-Solving
5 16 (14.16%) ITSM
5 16 (14.16%) Stakeholder Management
6 14 (12.39%) Change Management
7 11 (9.73%) Computer Science
7 11 (9.73%) Service Management
8 9 (7.96%) Agile
8 9 (7.96%) CI/CD
8 9 (7.96%) Cybersecurity
8 9 (7.96%) Stakeholder Engagement
9 8 (7.08%) Business Analysis
9 8 (7.08%) DevOps
9 8 (7.08%) Migration
9 8 (7.08%) Risk Management
9 8 (7.08%) Root Cause Analysis
10 7 (6.19%) Incident Management
10 7 (6.19%) Service Delivery
Programming Languages
1 13 (11.50%) Python
2 12 (10.62%) SQL
3 7 (6.19%) PowerShell
4 6 (5.31%) Java
5 4 (3.54%) C++
6 3 (2.65%) Shell Script
7 2 (1.77%) Bash
7 2 (1.77%) C#
7 2 (1.77%) Kusto Query Language
7 2 (1.77%) Ruby
Qualifications
1 19 (16.81%) Degree
1 19 (16.81%) Security Cleared
2 17 (15.04%) SC Cleared
3 7 (6.19%) DV Cleared
4 5 (4.42%) Computer Science Degree
5 4 (3.54%) ITIL Certification
5 4 (3.54%) ITIL Foundation Certificate
6 3 (2.65%) Numerate Degree
6 3 (2.65%) PMI Certification
6 3 (2.65%) PMP
7 2 (1.77%) CEH
7 2 (1.77%) Cisco Certification
7 2 (1.77%) CISM
7 2 (1.77%) CISSP
7 2 (1.77%) ISTQB
7 2 (1.77%) Master's Degree
7 2 (1.77%) MCITP
7 2 (1.77%) Microsoft Certification
8 1 (0.88%) CCNP
8 1 (0.88%) CCSA
Quality Assurance & Compliance
1 7 (6.19%) ISO/IEC 27001
2 6 (5.31%) Data Quality
2 6 (5.31%) QA
3 5 (4.42%) NIST
4 4 (3.54%) PCI DSS
5 3 (2.65%) Cyber Essentials
5 3 (2.65%) Cyber Essentials PLUS
5 3 (2.65%) PMO
6 2 (1.77%) COBIT
7 1 (0.88%) GDPR
7 1 (0.88%) ISO 9001
7 1 (0.88%) ISO/IEC 20000
7 1 (0.88%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
7 1 (0.88%) ISO/IEC 42001
System Software
1 9 (7.96%) Active Directory
2 1 (0.88%) Docker
2 1 (0.88%) Virtual Machines
Systems Management
1 8 (7.08%) Microsoft Intune
2 6 (5.31%) SCCM
2 6 (5.31%) SCOM
3 3 (2.65%) FortiGate
3 3 (2.65%) Grafana
3 3 (2.65%) Kubernetes
4 2 (1.77%) Ansible
4 2 (1.77%) Prometheus
4 2 (1.77%) TeamSite
4 2 (1.77%) Terraform
5 1 (0.88%) CA Spectrum
5 1 (0.88%) Computer Emergency Response Teams
5 1 (0.88%) Jamf Pro
5 1 (0.88%) Nessus
5 1 (0.88%) Puppet
5 1 (0.88%) WSUS
5 1 (0.88%) ZABBIX
Vendors
1 26 (23.01%) Microsoft
2 18 (15.93%) ServiceNow
3 13 (11.50%) Oracle
4 12 (10.62%) Apple
5 11 (9.73%) Cisco
5 11 (9.73%) HP
6 9 (7.96%) Dell
7 7 (6.19%) Remedy
8 6 (5.31%) Workday
9 5 (4.42%) IBM
9 5 (4.42%) Splunk
10 4 (3.54%) BMC
10 4 (3.54%) Tenable
10 4 (3.54%) Trend Micro
11 3 (2.65%) F5
11 3 (2.65%) Fortinet
11 3 (2.65%) Zscaler
12 2 (1.77%) Google
12 2 (1.77%) Reuters
12 2 (1.77%) Temenos