SLA Contract Job Trends in London

Service Level Agreement (SLA)
England > London

The table below provides summary statistics and contractor rates for jobs advertised in London requiring SLA skills. It covers contract job vacancies from the 6 months leading up to 17 July 2026, with comparisons to the same periods in the previous two years.

6 months to
17 Jul 2026
Same period 2025 Same period 2024
Rank 263 229 222
Rank change year-on-year -34 -7 +27
Contract jobs citing SLA 186 138 187
As % of all contract jobs in London 0.94% 1.02% 1.09%
As % of the Quality Assurance & Compliance category 5.14% 6.09% 7.87%
Number of daily rates quoted 113 92 111
10th Percentile £201 £207 £180
25th Percentile £325 £231 £234
Median daily rate (50th Percentile) £475 £400 £400
Median % change year-on-year +18.75% - +6.67%
75th Percentile £523 £578 £525
90th Percentile £600 £675 £645
England median daily rate £450 £375 £350
% change year-on-year +20.00% +7.14% +11.11%
Number of hourly rates quoted 9 12 20
10th Percentile £17.67 £22.32 £16.23
25th Percentile £18.07 - £17.72
Median hourly rate £24.00 £25.15 £23.80
Median % change year-on-year -4.57% +5.67% +25.73%
75th Percentile £25.77 £43.25 £26.32
90th Percentile £38.58 £52.85 £51.75
England median hourly rate £18.79 £22.14 £15.14
% change year-on-year -15.13% +46.24% -16.93%

All Quality Assurance and Compliance Skills
London

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring quality assurance or compliance skills in London.

Contract vacancies with a requirement for quality assurance or compliance skills 3,622 2,267 2,377
As % of all contract IT jobs advertised in London 18.30% 16.72% 13.82%
Number of daily rates quoted 2,430 1,513 1,640
10th Percentile £350 £325 £350
25th Percentile £425 £413 £425
Median daily rate (50th Percentile) £525 £525 £550
Median % change year-on-year - -4.55% -4.35%
75th Percentile £638 £663 £675
90th Percentile £738 £754 £800
England median daily rate £510 £500 £520
% change year-on-year +2.00% -3.85% -2.80%
Number of hourly rates quoted 44 35 56
10th Percentile £20.97 £22.75 £13.49
25th Percentile £25.25 £25.15 £17.94
Median hourly rate £28.55 £34.50 £23.80
Median % change year-on-year -17.25% +44.96% -27.79%
75th Percentile £44.75 £47.75 £40.00
90th Percentile £62.70 £61.70 £53.38
England median hourly rate £36.07 £31.76 £25.00
% change year-on-year +13.57% +27.04% -41.18%

SLA
Job Vacancy Trend in London

Historical trend showing the proportion of contract IT job postings citing SLA relative to all contract IT jobs advertised in London.

SLA job vacancy trend in London

SLA
Daily Rate Trend in London

Contractor daily rate distribution trend for jobs in London citing SLA.

Contractor daily rate distribution trend for jobs in London citing SLA

SLA
Daily Rate Histogram in London

Daily rate distribution for jobs citing SLA in London over the 6 months to 17 July 2026.

Daily rate histogram for SLA in London

SLA
Hourly Rate Trend in London

Contractor hourly rate distribution trend for jobs in London citing SLA.

Contractor hourly rate distribution trend for jobs in London citing SLA

SLA
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing SLA in London over the 6 months to 17 July 2026.

Hourly rate histogram for SLA in London

SLA
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the London region over the 6 months to 17 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London -6 24 £500 -3.85% 4
West London -11 10 £400 +60.00% 3
East London - 2 £400 -
North London - 2 £450 -
South London -16 1 £215 -4.57%
SLA
England

SLA
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 8 (4.30%) SharePoint
2 6 (3.23%) Microsoft Exchange
3 4 (2.15%) Adobe Experience Manager
4 3 (1.61%) Apache Airflow
4 3 (1.61%) Confluence
5 1 (0.54%) Anypoint
5 1 (0.54%) ArcGIS
5 1 (0.54%) IIS
5 1 (0.54%) Mule
5 1 (0.54%) OpenStack
Applications
1 6 (3.23%) Microsoft Excel
2 4 (2.15%) Microsoft Office
2 4 (2.15%) MS Visio
3 1 (0.54%) Microsoft Project
Business Applications
1 7 (3.76%) Remedy ITSM
2 4 (2.15%) Dynamics CRM
3 2 (1.08%) Oracle Assets
3 2 (1.08%) Oracle General Ledger
3 2 (1.08%) Oracle Payables
3 2 (1.08%) Oracle Receivables
3 2 (1.08%) Oracle Subledger Accounting
4 1 (0.54%) Actimize
4 1 (0.54%) Adobe Campaign
4 1 (0.54%) Oracle Cash Management
4 1 (0.54%) Oracle EBS R12
4 1 (0.54%) Oracle Financials
4 1 (0.54%) Oracle Procure-to-Pay
4 1 (0.54%) Workday HCM
Cloud Services
1 46 (24.73%) Azure
2 37 (19.89%) Microsoft 365
3 26 (13.98%) AWS
4 16 (8.60%) Datadog
5 14 (7.53%) Entra ID
6 12 (6.45%) SaaS
7 9 (4.84%) IaaS
7 9 (4.84%) PaaS
8 8 (4.30%) Amazon S3
9 7 (3.76%) GCP
10 6 (3.23%) Azure DevOps
10 6 (3.23%) dbt
10 6 (3.23%) Power Platform
11 5 (2.69%) Amazon EC2
11 5 (2.69%) OneDrive
11 5 (2.69%) Snowflake
11 5 (2.69%) Virtual Private Cloud
12 4 (2.15%) Amazon CloudWatch
12 4 (2.15%) AWS Lambda
12 4 (2.15%) Dynamics 365
Communications & Networking
1 13 (6.99%) Firewall
2 12 (6.45%) DHCP
2 12 (6.45%) DNS
3 11 (5.91%) VPN
4 10 (5.38%) SAN
5 8 (4.30%) Wi-Fi
6 7 (3.76%) Network Security
6 7 (3.76%) VLAN
7 5 (2.69%) TCP/IP
8 4 (2.15%) SD-WAN
8 4 (2.15%) WAN
9 3 (1.61%) 3GPP
9 3 (1.61%) BGP
9 3 (1.61%) Broadband
9 3 (1.61%) Cisco ASA
9 3 (1.61%) Cisco IOS
9 3 (1.61%) LAN
9 3 (1.61%) NX-OS
9 3 (1.61%) OSPF
9 3 (1.61%) WinSCP
Database & Business Intelligence
1 13 (6.99%) SQL Server
2 6 (3.23%) Power BI
3 5 (2.69%) Tableau
4 4 (2.15%) MySQL
5 3 (1.61%) Amazon Athena
5 3 (1.61%) PostgreSQL
5 3 (1.61%) Relational Database
6 2 (1.08%) Amazon RDS
6 2 (1.08%) Big Data
6 2 (1.08%) Data Lake
6 2 (1.08%) Oracle Reports
7 1 (0.54%) Apache Iceberg
7 1 (0.54%) Geospatial Data
7 1 (0.54%) GIS
7 1 (0.54%) SAP HANA
7 1 (0.54%) Spatial Data
7 1 (0.54%) SQL Server Integration Services
Development Applications
1 26 (13.98%) JIRA
2 8 (4.30%) Chocolatey
3 4 (2.15%) GitLab
3 4 (2.15%) Maven
4 3 (1.61%) Jenkins
5 2 (1.08%) Git
6 1 (0.54%) Bitbucket
6 1 (0.54%) Cucumber
6 1 (0.54%) Visual Studio
6 1 (0.54%) WiX
General
1 71 (38.17%) Social Skills
2 55 (29.57%) Finance
3 44 (23.66%) Analytical Skills
4 23 (12.37%) Banking
5 12 (6.45%) Public Sector
6 10 (5.38%) Inclusion and Diversity
7 9 (4.84%) Telecoms
8 8 (4.30%) Legal
9 7 (3.76%) Financial Institution
10 6 (3.23%) Documentation Skills
10 6 (3.23%) Marketing
10 6 (3.23%) Organisational Skills
11 5 (2.69%) Retail
12 4 (2.15%) Local Government
12 4 (2.15%) Manufacturing
13 3 (1.61%) Aviation
13 3 (1.61%) Billing
13 3 (1.61%) Investment Banking
14 2 (1.08%) Back Office
15 1 (0.54%) Electronics
Job Titles
1 29 (15.59%) Analyst
2 22 (11.83%) Senior
3 17 (9.14%) Support Engineer
4 14 (7.53%) Azure Engineer
5 13 (6.99%) IT Support
5 13 (6.99%) Lead
6 12 (6.45%) Service Manager
7 10 (5.38%) IT Engineer
8 9 (4.84%) Applications Support
9 8 (4.30%) Applications Support Analyst
9 8 (4.30%) Consultant
9 8 (4.30%) Support Analyst
10 7 (3.76%) IT Manager
10 7 (3.76%) ITIL Manager
10 7 (3.76%) Security Engineer
10 7 (3.76%) Senior Security Engineer
11 6 (3.23%) Delivery Manager
11 6 (3.23%) Programme Manager
11 6 (3.23%) Service Analyst
11 6 (3.23%) Support Manager
Libraries, Frameworks & Software Standards
1 6 (3.23%) REST
2 5 (2.69%) .NET
2 5 (2.69%) Spring
2 5 (2.69%) Web Services
3 4 (2.15%) AngularJS
3 4 (2.15%) Bootstrap
3 4 (2.15%) CSS
3 4 (2.15%) J2EE
3 4 (2.15%) jQuery
3 4 (2.15%) Oracle Fusion
3 4 (2.15%) Sass
3 4 (2.15%) Spring MVC
4 3 (1.61%) Middleware
4 3 (1.61%) RESTful
4 3 (1.61%) XML
5 2 (1.08%) ARM Templates
5 2 (1.08%) JSON
5 2 (1.08%) SOAP
6 1 (0.54%) Kafka
6 1 (0.54%) OpenAPI
Miscellaneous
1 20 (10.75%) Onboarding
2 10 (5.38%) Data Centre
3 9 (4.84%) CMDB
4 8 (4.30%) Cyber Threat
5 7 (3.76%) Data Protection Act
6 6 (3.23%) Product Ownership
7 5 (2.69%) IoT
7 5 (2.69%) Self-Motivation
8 4 (2.15%) BYOD
8 4 (2.15%) iPhone
8 4 (2.15%) PropTech
9 3 (1.61%) Private Cloud
9 3 (1.61%) Video Conferencing
9 3 (1.61%) Virtual Team
10 2 (1.08%) Cloud Native
10 2 (1.08%) Foreign Exchange (FX)
10 2 (1.08%) Management Information System
10 2 (1.08%) Pricing Data
10 2 (1.08%) Reference Data
10 2 (1.08%) Wiki
Operating Systems
1 48 (25.81%) Windows
2 14 (7.53%) Windows 10
3 8 (4.30%) Linux
3 8 (4.30%) Windows Server
4 4 (2.15%) Unix
5 3 (1.61%) Mac OS
6 2 (1.08%) Android
7 1 (0.54%) Apple iOS
7 1 (0.54%) Red Hat Enterprise Linux
7 1 (0.54%) Ubuntu
Processes & Methodologies
1 73 (39.25%) ITIL
2 48 (25.81%) Stakeholder Management
3 46 (24.73%) ITSM
4 43 (23.12%) Problem-Solving
5 41 (22.04%) Root Cause Analysis
6 38 (20.43%) Change Management
7 35 (18.82%) Service Management
8 34 (18.28%) Continuous Improvement
9 30 (16.13%) Customer Service
10 29 (15.59%) Service Delivery
11 28 (15.05%) Migration
12 26 (13.98%) Roadmaps
13 25 (13.44%) Agile
14 23 (12.37%) Stakeholder Engagement
15 21 (11.29%) Risk Management
15 21 (11.29%) Validation
16 19 (10.22%) CI/CD
17 18 (9.68%) Vulnerability Management
18 17 (9.14%) Runbook
19 16 (8.60%) Incident Management
Programming Languages
1 22 (11.83%) SQL
2 16 (8.60%) PowerShell
3 10 (5.38%) Python
4 6 (3.23%) Java
5 5 (2.69%) JavaScript
6 3 (1.61%) Bash
6 3 (1.61%) Bicep
7 1 (0.54%) Apex Code
7 1 (0.54%) COBOL
7 1 (0.54%) DataWeave
7 1 (0.54%) Groovy
7 1 (0.54%) Korn
7 1 (0.54%) RPG
Qualifications
1 20 (10.75%) Degree
2 12 (6.45%) Security Cleared
3 10 (5.38%) SC Cleared
4 6 (3.23%) ITIL Certification
5 5 (2.69%) Master's Degree
6 4 (2.15%) Azure Certification
6 4 (2.15%) PMI Certification
6 4 (2.15%) PMP
6 4 (2.15%) RIBA
7 3 (1.61%) CISSP
7 3 (1.61%) Computer Science Degree
7 3 (1.61%) CRISC
7 3 (1.61%) ITIL Foundation Certificate
7 3 (1.61%) MBA
7 3 (1.61%) Microsoft Certification
8 2 (1.08%) A+ Certification
8 2 (1.08%) CCNP
8 2 (1.08%) Cisco Certification
8 2 (1.08%) ISO 27001 Lead Auditor
8 2 (1.08%) Network+ Certification
Quality Assurance & Compliance
1 12 (6.45%) ISO/IEC 27001
2 8 (4.30%) Data Quality
3 7 (3.76%) COBIT
3 7 (3.76%) GRC
4 6 (3.23%) GDPR
4 6 (3.23%) NIST
5 5 (2.69%) PMO
6 4 (2.15%) Cyber Essentials
7 3 (1.61%) Cyber Essentials PLUS
7 3 (1.61%) PCI DSS
8 2 (1.08%) ISO 31000
8 2 (1.08%) QA
8 2 (1.08%) SOC 2
9 1 (0.54%) DICOM
9 1 (0.54%) GxP
9 1 (0.54%) HL7
9 1 (0.54%) ISO 20022
System Software
1 27 (14.52%) Active Directory
2 8 (4.30%) VMware Infrastructure
3 5 (2.69%) Hyper-V
3 5 (2.69%) Virtual Desktop
4 4 (2.15%) Docker
5 1 (0.54%) Virtual Machines
5 1 (0.54%) VMware Workstation
5 1 (0.54%) XenDesktop
Systems Management
1 20 (10.75%) Microsoft Intune
2 13 (6.99%) SCCM
3 8 (4.30%) Grafana
4 6 (3.23%) Kubernetes
5 5 (2.69%) Terraform
6 4 (2.15%) Prometheus
7 3 (1.61%) FortiGate
8 2 (1.08%) Jamf Pro
8 2 (1.08%) Single Sign-On
9 1 (0.54%) Active Directory Federation Services
9 1 (0.54%) CloudHub
9 1 (0.54%) PingFederate
9 1 (0.54%) Systems Management Server (SMS)
9 1 (0.54%) Tivoli Storage Manager
9 1 (0.54%) WMI
Vendors
1 60 (32.26%) Microsoft
2 42 (22.58%) ServiceNow
3 16 (8.60%) VMware
4 11 (5.91%) Oracle
5 9 (4.84%) Cisco
6 8 (4.30%) AppDynamics
6 8 (4.30%) Apple
6 8 (4.30%) Dynatrace
6 8 (4.30%) Tenable
7 7 (3.76%) HP
7 7 (3.76%) Remedy
7 7 (3.76%) Salesforce
7 7 (3.76%) Zscaler
8 6 (3.23%) IBM
9 4 (2.15%) Dell
9 4 (2.15%) Splunk
10 3 (1.61%) CrowdStrike
10 3 (1.61%) F5
11 2 (1.08%) Databricks
11 2 (1.08%) Freshdesk