SLA Contract Job Trends in London

Service Level Agreement (SLA)
England > London

The table below provides summary statistics and contractor rates for jobs advertised in London requiring SLA skills. It covers contract job vacancies from the 6 months leading up to 16 August 2026, with comparisons to the same periods in the previous two years.

 6 months to
16 Aug 2026		 Same period 2025 Same period 2024
Rank 252 225 234
Rank change year-on-year -27 +9 +18
Contract jobs citing SLA 199 144 155
As % of all contract jobs in London 0.99% 1.06% 0.96%
As % of the Quality Assurance & Compliance category 5.22% 6.21% 7.00%
Number of daily rates quoted 126 96 87
10th Percentile £173 £213 £155
25th Percentile £269 £250 £200
Median daily rate (50th Percentile) £425 £450 £363
Median % change year-on-year -5.56% +24.14% -9.38%
75th Percentile £518 £588 £538
90th Percentile £600 £756 £650
England median daily rate £425 £395 £339
% change year-on-year +7.59% +16.61% -3.21%
Number of hourly rates quoted 6 19 21
10th Percentile £17.06 £24.52 £16.25
25th Percentile £19.16 - £18.00
Median hourly rate £23.21 £25.15 £23.80
Median % change year-on-year -7.73% +5.67% +32.30%
75th Percentile £27.91 £33.95 £24.18
90th Percentile £52.90 £46.55 £51.75
England median hourly rate £19.23 £22.14 £16.19
% change year-on-year -13.14% +36.75% -7.49%

All Quality Assurance and Compliance Skills
London

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring quality assurance or compliance skills in London.

Contract vacancies with a requirement for quality assurance or compliance skills 3,809 2,319 2,213
As % of all contract IT jobs advertised in London 18.86% 17.10% 13.69%
Number of daily rates quoted 2,576 1,557 1,508
10th Percentile £350 £314 £349
25th Percentile £430 £413 £426
Median daily rate (50th Percentile) £525 £525 £550
Median % change year-on-year - -4.55% -1.79%
75th Percentile £638 £652 £682
90th Percentile £738 £750 £800
England median daily rate £507 £500 £525
% change year-on-year +1.45% -4.76% -1.87%
Number of hourly rates quoted 44 45 43
10th Percentile £18.35 - £16.99
25th Percentile £24.81 £25.15 £21.13
Median hourly rate £34.06 £34.48 £26.68
Median % change year-on-year -1.22% +29.24% -2.98%
75th Percentile £44.75 £44.75 £46.25
90th Percentile £66.71 £54.50 £59.00
England median hourly rate £38.72 £31.64 £27.50
% change year-on-year +22.38% +15.05% -22.54%

SLA
Job Vacancy Trend in London

Historical trend showing the proportion of contract IT job postings citing SLA relative to all contract IT jobs advertised in London.

SLA job vacancy trend in London

SLA
Daily Rate Trend in London

Contractor daily rate distribution trend for jobs in London citing SLA.

Contractor daily rate distribution trend for jobs in London citing SLA

SLA
Daily Rate Histogram in London

Daily rate distribution for jobs citing SLA in London over the 6 months to 16 August 2026.

Daily rate histogram for SLA in London

SLA
Hourly Rate Trend in London

Contractor hourly rate distribution trend for jobs in London citing SLA.

Contractor hourly rate distribution trend for jobs in London citing SLA

SLA
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing SLA in London over the 6 months to 16 August 2026.

Hourly rate histogram for SLA in London

SLA
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the London region over the 6 months to 16 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Jobs
Central London -2 31 £433 -14.78% 15
West London -13 11 £400 +60.00% 4
East London - 2 £400 - 5
North London - 2 £450 - 1
South London -11 1 £215 -4.57% 1
SLA
England

SLA
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 19 (9.55%) Microsoft Exchange
2 17 (8.54%) SharePoint
3 5 (2.51%) Confluence
4 3 (1.51%) Adobe Experience Manager
4 3 (1.51%) Apache Airflow
5 1 (0.50%) Anypoint
5 1 (0.50%) Apache
5 1 (0.50%) Exchange Server 2013
5 1 (0.50%) IIS
5 1 (0.50%) JBoss
5 1 (0.50%) Mule
5 1 (0.50%) OpenStack
Applications
1 11 (5.53%) Microsoft Office
2 5 (2.51%) Microsoft Excel
3 4 (2.01%) MS Visio
4 1 (0.50%) Microsoft Project
Business Applications
1 4 (2.01%) Dynamics CRM
1 4 (2.01%) Remedy ITSM
2 2 (1.01%) Oracle Assets
2 2 (1.01%) Oracle General Ledger
2 2 (1.01%) Oracle Payables
2 2 (1.01%) Oracle Receivables
2 2 (1.01%) Oracle Subledger Accounting
3 1 (0.50%) Actimize
3 1 (0.50%) Adobe Campaign
3 1 (0.50%) Oracle Cash Management
3 1 (0.50%) Oracle EBS R12
3 1 (0.50%) Oracle Financials
3 1 (0.50%) Oracle Procure-to-Pay
Cloud Services
1 55 (27.64%) Microsoft 365
2 54 (27.14%) Azure
3 28 (14.07%) AWS
4 25 (12.56%) Entra ID
5 17 (8.54%) Datadog
6 14 (7.04%) SaaS
7 12 (6.03%) OneDrive
8 11 (5.53%) IaaS
8 11 (5.53%) PaaS
9 8 (4.02%) Amazon S3
9 8 (4.02%) Azure DevOps
10 6 (3.02%) dbt
11 5 (2.51%) GCP
11 5 (2.51%) Power Platform
11 5 (2.51%) Serverless
11 5 (2.51%) Snowflake
12 4 (2.01%) Amazon CloudWatch
12 4 (2.01%) Amazon EC2
12 4 (2.01%) Azure AKS
12 4 (2.01%) Virtual Private Cloud
Communications & Networking
1 24 (12.06%) DNS
2 22 (11.06%) DHCP
3 19 (9.55%) Firewall
4 15 (7.54%) VPN
4 15 (7.54%) Wi-Fi
5 14 (7.04%) TCP/IP
6 13 (6.53%) SAN
7 11 (5.53%) Network Security
8 9 (4.52%) VLAN
8 9 (4.52%) WAN
9 8 (4.02%) LAN
10 5 (2.51%) SSL
11 4 (2.01%) SD-WAN
12 3 (1.51%) 3GPP
12 3 (1.51%) BGP
12 3 (1.51%) Broadband
12 3 (1.51%) Cisco ASA
12 3 (1.51%) Cisco IOS
12 3 (1.51%) NX-OS
12 3 (1.51%) OSPF
Database & Business Intelligence
1 17 (8.54%) SQL Server
2 6 (3.02%) Tableau
3 5 (2.51%) MySQL
3 5 (2.51%) Power BI
4 4 (2.01%) PostgreSQL
5 3 (1.51%) Amazon Athena
5 3 (1.51%) Relational Database
6 2 (1.01%) Big Data
6 2 (1.01%) Data Lake
6 2 (1.01%) Oracle Reports
7 1 (0.50%) Amazon RDS
7 1 (0.50%) Apache Iceberg
7 1 (0.50%) Elasticsearch
7 1 (0.50%) Flink
7 1 (0.50%) Metadata
7 1 (0.50%) Sybase ASE
Development Applications
1 29 (14.57%) JIRA
2 9 (4.52%) Chocolatey
3 4 (2.01%) GitLab
4 3 (1.51%) Jenkins
4 3 (1.51%) Maven
5 2 (1.01%) Git
6 1 (0.50%) Bitbucket
6 1 (0.50%) Visual Studio
6 1 (0.50%) WiX
General
1 76 (38.19%) Social Skills
2 58 (29.15%) Finance
3 50 (25.13%) Analytical Skills
4 25 (12.56%) Banking
5 13 (6.53%) Inclusion and Diversity
6 12 (6.03%) Public Sector
6 12 (6.03%) Telecoms
7 8 (4.02%) Organisational Skills
8 7 (3.52%) Financial Institution
9 6 (3.02%) Documentation Skills
9 6 (3.02%) Legal
9 6 (3.02%) Retail
10 5 (2.51%) Local Government
10 5 (2.51%) Marketing
11 4 (2.01%) Manufacturing
12 3 (1.51%) Investment Banking
13 2 (1.01%) Aviation
13 2 (1.01%) Back Office
14 1 (0.50%) Front Office
14 1 (0.50%) Presentation Skills
Job Titles
1 31 (15.58%) Support Engineer
2 29 (14.57%) Analyst
3 25 (12.56%) Senior
4 23 (11.56%) IT Support
5 19 (9.55%) IT Engineer
6 15 (7.54%) IT Support Engineer
7 14 (7.04%) Azure Engineer
8 12 (6.03%) Infrastructure Engineer
9 11 (5.53%) Consultant
9 11 (5.53%) Lead
9 11 (5.53%) Service Manager
10 10 (5.03%) Applications Support
11 8 (4.02%) Applications Support Analyst
11 8 (4.02%) Desktop Support
11 8 (4.02%) Senior Infrastructure Engineer
11 8 (4.02%) Support Analyst
12 7 (3.52%) IT Manager
12 7 (3.52%) ITIL Manager
13 6 (3.02%) Network Engineer
13 6 (3.02%) Project Manager
Libraries, Frameworks & Software Standards
1 6 (3.02%) REST
2 4 (2.01%) .NET
2 4 (2.01%) Jakarta EE
2 4 (2.01%) Oracle Fusion
3 3 (1.51%) AngularJS
3 3 (1.51%) Bootstrap
3 3 (1.51%) CSS
3 3 (1.51%) jQuery
3 3 (1.51%) Sass
3 3 (1.51%) Spring
3 3 (1.51%) Spring MVC
3 3 (1.51%) Web Services
4 2 (1.01%) ARM Templates
4 2 (1.01%) Elastic Stack
4 2 (1.01%) Kafka
4 2 (1.01%) RESTful
4 2 (1.01%) SOAP
4 2 (1.01%) XML
5 1 (0.50%) OpenAPI
5 1 (0.50%) OpenTelemetry
Miscellaneous
1 25 (12.56%) Onboarding
2 11 (5.53%) CMDB
3 10 (5.03%) Cyber Threat
4 8 (4.02%) Data Centre
5 7 (3.52%) Data Protection Act
6 6 (3.02%) iPhone
6 6 (3.02%) Product Ownership
6 6 (3.02%) Video Conferencing
7 5 (2.51%) Self-Motivation
8 4 (2.01%) BYOD
8 4 (2.01%) IoT
8 4 (2.01%) iPad
9 3 (1.51%) PropTech
9 3 (1.51%) Virtual Team
10 2 (1.01%) Cloud Native
10 2 (1.01%) Enterprise Software
10 2 (1.01%) Pricing Data
10 2 (1.01%) Private Cloud
10 2 (1.01%) Social Media
10 2 (1.01%) TM Forum
Operating Systems
1 69 (34.67%) Windows
2 27 (13.57%) Windows 10
3 17 (8.54%) Windows Server
4 9 (4.52%) Android
5 7 (3.52%) Linux
6 6 (3.02%) Apple iOS
7 5 (2.51%) Mac OS
8 4 (2.01%) Windows 7
9 3 (1.51%) Unix
10 2 (1.01%) Red Hat Enterprise Linux
11 1 (0.50%) OpenVMS
11 1 (0.50%) Ubuntu
11 1 (0.50%) VMS
11 1 (0.50%) Windows Server 2008
11 1 (0.50%) Windows Server 2012
11 1 (0.50%) Windows Server 2019
Processes & Methodologies
1 90 (45.23%) ITIL
2 52 (26.13%) ITSM
3 47 (23.62%) Problem-Solving
3 47 (23.62%) Service Management
4 45 (22.61%) Stakeholder Management
5 44 (22.11%) Root Cause Analysis
6 41 (20.60%) Change Management
6 41 (20.60%) Continuous Improvement
7 38 (19.10%) Customer Service
8 33 (16.58%) Migration
9 32 (16.08%) Service Delivery
10 25 (12.56%) Problem Management
10 25 (12.56%) Roadmaps
11 22 (11.06%) Agile
11 22 (11.06%) CI/CD
12 21 (10.55%) Runbook
12 21 (10.55%) Stakeholder Engagement
13 20 (10.05%) Validation
14 18 (9.05%) DevOps
15 17 (8.54%) Risk Management
Programming Languages
1 23 (11.56%) SQL
2 22 (11.06%) PowerShell
3 14 (7.04%) Python
4 9 (4.52%) JavaScript
5 8 (4.02%) Java
6 3 (1.51%) Bash
6 3 (1.51%) Bicep
7 1 (0.50%) ActionScript
7 1 (0.50%) ActionScript 2.0
7 1 (0.50%) COBOL
7 1 (0.50%) DataWeave
7 1 (0.50%) Korn
7 1 (0.50%) Perl
7 1 (0.50%) RPG
7 1 (0.50%) Shell Script
Qualifications
1 20 (10.05%) Degree
2 17 (8.54%) Security Cleared
3 16 (8.04%) SC Cleared
4 8 (4.02%) Azure Certification
5 7 (3.52%) ITIL Certification
6 6 (3.02%) A+ Certification
6 6 (3.02%) Computer Science Degree
6 6 (3.02%) ITIL Foundation Certificate
7 5 (2.51%) Microsoft Certification
8 4 (2.01%) PMI Certification
8 4 (2.01%) PMP
9 3 (1.51%) Network+ Certification
9 3 (1.51%) RIBA
10 2 (1.01%) CCNP
10 2 (1.01%) Cisco Certification
10 2 (1.01%) CISM
10 2 (1.01%) CISSP
10 2 (1.01%) DV Cleared
10 2 (1.01%) Master's Degree
10 2 (1.01%) MBA
Quality Assurance & Compliance
1 11 (5.53%) ISO/IEC 27001
2 7 (3.52%) Data Quality
3 5 (2.51%) COBIT
3 5 (2.51%) Cyber Essentials
3 5 (2.51%) GDPR
3 5 (2.51%) NIST
4 4 (2.01%) Cyber Essentials PLUS
4 4 (2.01%) GRC
4 4 (2.01%) PMO
5 2 (1.01%) QA
6 1 (0.50%) DICOM
6 1 (0.50%) GxP
6 1 (0.50%) HIPAA
6 1 (0.50%) HL7
6 1 (0.50%) ISO 20022
6 1 (0.50%) PCI DSS
6 1 (0.50%) Sarbanes-Oxley
System Software
1 48 (24.12%) Active Directory
2 11 (5.53%) VMware Infrastructure
3 7 (3.52%) Docker
3 7 (3.52%) Virtual Desktop
4 5 (2.51%) Hyper-V
5 1 (0.50%) Apache ZooKeeper
5 1 (0.50%) Virtual Machines
5 1 (0.50%) VMware Workstation
5 1 (0.50%) XenDesktop
Systems Management
1 29 (14.57%) Microsoft Intune
2 15 (7.54%) SCCM
3 9 (4.52%) Grafana
3 9 (4.52%) Kubernetes
4 7 (3.52%) Terraform
5 5 (2.51%) Prometheus
6 3 (1.51%) FortiGate
7 2 (1.01%) Jamf Pro
7 2 (1.01%) Single Sign-On
8 1 (0.50%) Active Directory Federation Services
8 1 (0.50%) CloudHub
8 1 (0.50%) NetBackup
8 1 (0.50%) PingFederate
8 1 (0.50%) systemd
8 1 (0.50%) Systems Management Server (SMS)
8 1 (0.50%) Tivoli Storage Manager
8 1 (0.50%) WMI
8 1 (0.50%) WSUS
Vendors
1 83 (41.71%) Microsoft
2 51 (25.63%) ServiceNow
3 23 (11.56%) VMware
4 13 (6.53%) Cisco
5 11 (5.53%) Zscaler
6 10 (5.03%) Oracle
7 9 (4.52%) AppDynamics
7 9 (4.52%) Dynatrace
7 9 (4.52%) Tenable
8 8 (4.02%) Apple
8 8 (4.02%) HP
9 6 (3.02%) Salesforce
10 5 (2.51%) Splunk
11 4 (2.01%) Citrix
11 4 (2.01%) Remedy
12 3 (1.51%) CrowdStrike
12 3 (1.51%) F5
13 2 (1.01%) Databricks
13 2 (1.01%) Freshdesk
13 2 (1.01%) Palo Alto
65 SLA jobs in London