SLA Contract Job Trends in London

Service Level Agreement (SLA)
England > London

The table below provides summary statistics and contractor rates for jobs advertised in London requiring SLA skills. It covers contract job vacancies from the 6 months leading up to 8 November 2025, with comparisons to the same periods in the previous two years.

6 months to
8 Nov 2025
Same period 2024 Same period 2023
Rank 253 288 216
Rank change year-on-year +35 -72 +57
Contract jobs citing SLA 119 93 228
As % of all contract jobs in London 0.86% 0.59% 1.12%
As % of the Quality Assurance & Compliance category 4.79% 4.54% 8.06%
Number of daily rates quoted 67 50 148
10th Percentile £208 £157 £172
25th Percentile £241 £214 £244
Median daily rate (50th Percentile) £450 £375 £475
Median % change year-on-year +20.00% -21.05% +11.76%
75th Percentile £575 £550 £557
90th Percentile £715 £643 £700
England median daily rate £365 £315 £400
% change year-on-year +15.87% -21.25% +33.33%
Number of hourly rates quoted 19 9 11
10th Percentile - £19.60 £14.18
25th Percentile - £21.00 £15.56
Median hourly rate £25.15 £23.80 £20.00
Median % change year-on-year +5.67% +19.00% -59.60%
75th Percentile £34.66 £36.80 £29.36
90th Percentile £46.55 £52.40 £61.75
England median hourly rate £19.91 £21.59 £17.50
% change year-on-year -7.78% +23.37% +1.89%

All Quality Assurance and Compliance Skills
London

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring quality assurance or compliance skills in London.

Contract vacancies with a requirement for quality assurance or compliance skills 2,483 2,047 2,829
As % of all contract IT jobs advertised in London 17.85% 13.07% 13.91%
Number of daily rates quoted 1,658 1,259 2,116
10th Percentile £325 £313 £363
25th Percentile £413 £420 £450
Median daily rate (50th Percentile) £525 £550 £560
Median % change year-on-year -4.55% -1.79% -1.75%
75th Percentile £650 £675 £700
90th Percentile £750 £788 £795
England median daily rate £500 £505 £540
% change year-on-year -0.99% -6.48% +2.86%
Number of hourly rates quoted 57 25 45
10th Percentile £18.25 £20.40 £17.38
25th Percentile £25.15 £25.75 £21.25
Median hourly rate £34.00 £35.00 £32.50
Median % change year-on-year -2.86% +7.69% +21.97%
75th Percentile £44.75 £55.00 £49.08
90th Percentile £67.00 £91.78 £66.50
England median hourly rate £30.00 £30.67 £39.42
% change year-on-year -2.17% -22.21% +51.62%

SLA
Job Vacancy Trend in London

Historical trend showing the proportion of contract IT job postings citing SLA relative to all contract IT jobs advertised in London.

SLA job vacancy trend in London

SLA
Daily Rate Trend in London

Contractor daily rate distribution trend for jobs in London citing SLA.

Contractor daily rate distribution trend for jobs in London citing SLA

SLA
Daily Rate Histogram in London

Daily rate distribution for jobs citing SLA in London over the 6 months to 8 November 2025.

Daily rate histogram for SLA in London

SLA
Hourly Rate Trend in London

Contractor hourly rate distribution trend for jobs in London citing SLA.

Contractor hourly rate distribution trend for jobs in London citing SLA

SLA
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing SLA in London over the 6 months to 8 November 2025.

Hourly rate histogram for SLA in London

SLA
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the London region over the 6 months to 8 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London +2 16 £496 +3.50% 67
West London -7 8 £250 +4.17% 12
South London +1 7 £225 +12.50% 9
East London +4 1 £1,000 +122.22% 5
SLA
England

SLA
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 6 (5.04%) Microsoft Exchange
2 3 (2.52%) Tomcat
3 2 (1.68%) IIS
3 2 (1.68%) SharePoint
4 1 (0.84%) Apache
4 1 (0.84%) Apache Spark
4 1 (0.84%) Confluence
4 1 (0.84%) MQSeries
Applications
1 19 (15.97%) Microsoft Office
2 9 (7.56%) Microsoft Excel
3 6 (5.04%) MS Visio
4 4 (3.36%) Microsoft Project
4 4 (3.36%) Oracle Smart View
5 2 (1.68%) Microsoft PowerPoint
6 1 (0.84%) Spreadsheet
Business Applications
1 7 (5.88%) Oracle EBS
2 5 (4.20%) SAP S/4HANA
2 5 (4.20%) SAP SD
3 4 (3.36%) Oracle FAH
3 4 (3.36%) Oracle General Ledger
3 4 (3.36%) Oracle Subledger Accounting
3 4 (3.36%) Workday HCM
4 2 (1.68%) Oracle EBS R12
4 2 (1.68%) Oracle Financials
4 2 (1.68%) Remedy ITSM
Cloud Services
1 29 (24.37%) Microsoft 365
2 12 (10.08%) Azure
3 9 (7.56%) SaaS
4 7 (5.88%) AWS
5 5 (4.20%) Cloud Computing
6 4 (3.36%) OCI
6 4 (3.36%) Power Platform
7 3 (2.52%) GCP
7 3 (2.52%) IaaS
7 3 (2.52%) PaaS
8 2 (1.68%) Azure AKS
8 2 (1.68%) Azure Key Vault
8 2 (1.68%) Azure Monitor
8 2 (1.68%) OneDrive
9 1 (0.84%) Azure Sentinel
9 1 (0.84%) ChatGPT
9 1 (0.84%) Entra ID
9 1 (0.84%) GitHub
9 1 (0.84%) GitHub Actions
9 1 (0.84%) Microsoft Copilot
Communications & Networking
1 11 (9.24%) Wireless
2 7 (5.88%) Firewall
3 5 (4.20%) VoIP
4 4 (3.36%) DNS
4 4 (3.36%) Network Security
4 4 (3.36%) VPN
4 4 (3.36%) WAN
5 3 (2.52%) BGP
5 3 (2.52%) DHCP
5 3 (2.52%) Internet
5 3 (2.52%) LAN
5 3 (2.52%) OSPF
5 3 (2.52%) SD-WAN
5 3 (2.52%) TCP/IP
6 2 (1.68%) Cisco ASA
6 2 (1.68%) Cisco IOS
6 2 (1.68%) NX-OS
6 2 (1.68%) Wi-Fi
7 1 (0.84%) 5G
7 1 (0.84%) Cisco Wireless
Database & Business Intelligence
1 8 (6.72%) SQL Server
2 5 (4.20%) SAP HANA
3 4 (3.36%) Power BI
4 3 (2.52%) Data Warehouse
5 1 (0.84%) PostgreSQL
Development Applications
1 5 (4.20%) JIRA
1 5 (4.20%) LSMW
2 2 (1.68%) Cucumber
2 2 (1.68%) Jaeger
2 2 (1.68%) PVCS
2 2 (1.68%) Selenium
2 2 (1.68%) Zephyr
3 1 (0.84%) GitLab
3 1 (0.84%) Jenkins
3 1 (0.84%) Metasploit
3 1 (0.84%) Visual Studio
General
1 45 (37.82%) Social Skills
2 43 (36.13%) Finance
3 22 (18.49%) Banking
4 16 (13.45%) Analytical Skills
5 7 (5.88%) Legal
6 5 (4.20%) Influencing Skills
6 5 (4.20%) Telecoms
7 4 (3.36%) Investment Banking
7 4 (3.36%) Manufacturing
7 4 (3.36%) Marketing
7 4 (3.36%) Organisational Skills
8 3 (2.52%) Financial Institution
8 3 (2.52%) Public Sector
9 2 (1.68%) Advertising
9 2 (1.68%) Front Office
9 2 (1.68%) General Ledger
9 2 (1.68%) Inclusion and Diversity
9 2 (1.68%) Pharmaceutical
10 1 (0.84%) Automotive
10 1 (0.84%) Publishing
Job Titles
1 15 (12.61%) Consultant
2 13 (10.92%) Support Engineer
3 11 (9.24%) Lead
4 10 (8.40%) Applications Support
5 8 (6.72%) Analyst
5 8 (6.72%) IT Support
6 6 (5.04%) IT Engineer
6 6 (5.04%) IT Manager
6 6 (5.04%) Senior
6 6 (5.04%) Technical Engineer
6 6 (5.04%) Technical Support
6 6 (5.04%) Technical Support Engineer
7 5 (4.20%) IT Support Engineer
7 5 (4.20%) SAP Consultant
7 5 (4.20%) SAP SD Consultant
7 5 (4.20%) Service Manager
8 4 (3.36%) Functional Consultant
8 4 (3.36%) Oracle Consultant
8 4 (3.36%) Principal Consultant
8 4 (3.36%) Team Leader
Libraries, Frameworks & Software Standards
1 5 (4.20%) BAPI
1 5 (4.20%) EDI
1 5 (4.20%) IDoc
1 5 (4.20%) SAP ALE
1 5 (4.20%) SAP Fiori
2 3 (2.52%) XML
3 2 (1.68%) Gherkin
3 2 (1.68%) Node.js
3 2 (1.68%) RESTful
3 2 (1.68%) SOAP
3 2 (1.68%) Universal Windows Platform
4 1 (0.84%) FastAPI
4 1 (0.84%) FIX Protocol
4 1 (0.84%) Kafka
4 1 (0.84%) Middleware
4 1 (0.84%) Pandas
4 1 (0.84%) Polars
4 1 (0.84%) Ray
4 1 (0.84%) REST
4 1 (0.84%) RSS
Miscellaneous
1 17 (14.29%) Data Centre
2 10 (8.40%) Driving Licence
3 6 (5.04%) Onboarding
4 4 (3.36%) Derivative
4 4 (3.36%) Enterprise Software
5 3 (2.52%) Management Information System
6 2 (1.68%) Clustering
6 2 (1.68%) Legacy Systems
6 2 (1.68%) Mobile App
6 2 (1.68%) OTC Derivatives
6 2 (1.68%) Product Ownership
6 2 (1.68%) Security Posture
6 2 (1.68%) Self-Motivation
6 2 (1.68%) Video Conferencing
6 2 (1.68%) Web Conferencing
7 1 (0.84%) Analytical Mindset
7 1 (0.84%) Cyber Defence
7 1 (0.84%) Distributed Computing
7 1 (0.84%) Distributed Systems
7 1 (0.84%) EMC VNX
Operating Systems
1 21 (17.65%) Windows
2 15 (12.61%) Mac OS
3 14 (11.76%) Windows 10
4 13 (10.92%) Android
5 7 (5.88%) Linux
6 6 (5.04%) Apple iOS
6 6 (5.04%) Windows Server
7 4 (3.36%) Unix
8 1 (0.84%) Mac OS X
8 1 (0.84%) Windows 7
Processes & Methodologies
1 31 (26.05%) ITIL
2 25 (21.01%) Customer Service
3 19 (15.97%) Problem-Solving
4 17 (14.29%) Continuous Improvement
5 16 (13.45%) Change Management
6 15 (12.61%) Stakeholder Management
7 14 (11.76%) Computer Science
7 14 (11.76%) Service Delivery
8 12 (10.08%) Migration
9 10 (8.40%) Risk Management
10 9 (7.56%) Agile
10 9 (7.56%) Analytics
10 9 (7.56%) ITSM
10 9 (7.56%) Release Management
10 9 (7.56%) Stakeholder Engagement
11 8 (6.72%) Cybersecurity
11 8 (6.72%) Data Migration
11 8 (6.72%) DevOps
12 7 (5.88%) SDLC
12 7 (5.88%) Test Management
Programming Languages
1 13 (10.92%) SQL
2 11 (9.24%) Python
3 9 (7.56%) Java
4 5 (4.20%) ABAP
4 5 (4.20%) PowerShell
5 2 (1.68%) Bash
5 2 (1.68%) C#
5 2 (1.68%) Go
5 2 (1.68%) Kusto Query Language
5 2 (1.68%) Ruby
5 2 (1.68%) Shell Script
6 1 (0.84%) C++
Qualifications
1 23 (19.33%) Security Cleared
2 22 (18.49%) SC Cleared
3 16 (13.45%) Degree
4 10 (8.40%) DV Cleared
5 7 (5.88%) Computer Science Degree
6 6 (5.04%) ITIL Foundation Certificate
7 5 (4.20%) ITIL Certification
8 4 (3.36%) Microsoft Certification
8 4 (3.36%) PMI Certification
8 4 (3.36%) PMP
9 3 (2.52%) Cisco Certification
10 2 (1.68%) CEH
10 2 (1.68%) CISM
10 2 (1.68%) CISSP
10 2 (1.68%) CompTIA CySA+
10 2 (1.68%) ISTQB
10 2 (1.68%) Master's Degree
10 2 (1.68%) MCITP
11 1 (0.84%) AWS Certified Cloud Practitioner
11 1 (0.84%) Azure Certification
Quality Assurance & Compliance
1 6 (5.04%) ISO/IEC 27001
1 6 (5.04%) NIST
1 6 (5.04%) QA
2 5 (4.20%) PCI DSS
3 4 (3.36%) Data Quality
3 4 (3.36%) PMO
4 3 (2.52%) Cyber Essentials
4 3 (2.52%) Cyber Essentials PLUS
5 2 (1.68%) COBIT
6 1 (0.84%) GDPR
6 1 (0.84%) ISO 9001
6 1 (0.84%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
System Software
1 14 (11.76%) Active Directory
2 2 (1.68%) Docker
3 1 (0.84%) Firmware
3 1 (0.84%) Virtual Desktop
3 1 (0.84%) Virtual Machines
Systems Management
1 10 (8.40%) Microsoft Intune
2 8 (6.72%) SCCM
3 4 (3.36%) Kubernetes
3 4 (3.36%) SCOM
4 3 (2.52%) Grafana
5 2 (1.68%) Ansible
5 2 (1.68%) FortiGate
5 2 (1.68%) Prometheus
5 2 (1.68%) Terraform
6 1 (0.84%) CA Spectrum
6 1 (0.84%) Computer Emergency Response Teams
6 1 (0.84%) Docker Swarm
6 1 (0.84%) Jamf Pro
6 1 (0.84%) Nessus
6 1 (0.84%) TeamSite
6 1 (0.84%) WSUS
6 1 (0.84%) ZABBIX
Vendors
1 28 (23.53%) Microsoft
2 16 (13.45%) Apple
3 15 (12.61%) ServiceNow
4 14 (11.76%) HP
5 13 (10.92%) Cisco
5 13 (10.92%) Dell
6 12 (10.08%) Oracle
7 8 (6.72%) Remedy
8 6 (5.04%) SAP
9 5 (4.20%) Tenable
10 4 (3.36%) Splunk
10 4 (3.36%) Workday
11 3 (2.52%) Google
12 2 (1.68%) Bloomberg
12 2 (1.68%) BMC
12 2 (1.68%) F5
12 2 (1.68%) IBM
12 2 (1.68%) Reuters
12 2 (1.68%) VMware
12 2 (1.68%) Zscaler