SLA Contract Job Trends in London

Service Level Agreement (SLA)
England > London

The table below provides summary statistics and contractor rates for jobs advertised in London requiring SLA skills. It covers contract job vacancies from the 6 months leading up to 10 August 2026, with comparisons to the same periods in the previous two years.

 6 months to
10 Aug 2026		 Same period 2025 Same period 2024
Rank 255 225 228
Rank change year-on-year -30 +3 +23
Contract jobs citing SLA 199 143 157
As % of all contract jobs in London 0.99% 1.05% 0.97%
As % of the Quality Assurance & Compliance category 5.28% 6.16% 7.06%
Number of daily rates quoted 122 97 88
10th Percentile £182 £212 £170
25th Percentile £313 £250 £200
Median daily rate (50th Percentile) £450 £425 £373
Median % change year-on-year +5.88% +14.09% -0.67%
75th Percentile £520 £588 £538
90th Percentile £600 £755 £650
England median daily rate £425 £390 £330
% change year-on-year +8.97% +18.18% -5.71%
Number of hourly rates quoted 9 16 21
10th Percentile £17.67 £23.58 £16.25
25th Percentile £18.07 - £18.00
Median hourly rate £24.00 £25.15 £23.80
Median % change year-on-year -4.57% +5.67% +28.93%
75th Percentile £25.77 £43.25 £24.18
90th Percentile £38.58 £49.25 £51.75
England median hourly rate £19.22 £22.14 £16.19
% change year-on-year -13.19% +36.75% -14.47%

All Quality Assurance and Compliance Skills
London

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring quality assurance or compliance skills in London.

Contract vacancies with a requirement for quality assurance or compliance skills 3,769 2,321 2,223
As % of all contract IT jobs advertised in London 18.71% 16.97% 13.73%
Number of daily rates quoted 2,544 1,566 1,517
10th Percentile £350 £314 £350
25th Percentile £428 £413 £426
Median daily rate (50th Percentile) £525 £525 £550
Median % change year-on-year - -4.55% -2.22%
75th Percentile £638 £651 £675
90th Percentile £738 £750 £794
England median daily rate £510 £500 £525
% change year-on-year +2.00% -4.76% -2.05%
Number of hourly rates quoted 48 41 43
10th Percentile £18.07 - £16.99
25th Percentile £24.81 £25.15 £21.13
Median hourly rate £28.80 £34.50 £26.68
Median % change year-on-year -16.54% +29.31% -32.32%
75th Percentile £41.56 £44.75 £46.25
90th Percentile £65.02 £55.00 £59.00
England median hourly rate £38.72 £31.50 £27.50
% change year-on-year +22.92% +14.55% -35.29%

SLA
Job Vacancy Trend in London

Historical trend showing the proportion of contract IT job postings citing SLA relative to all contract IT jobs advertised in London.

SLA job vacancy trend in London

SLA
Daily Rate Trend in London

Contractor daily rate distribution trend for jobs in London citing SLA.

Contractor daily rate distribution trend for jobs in London citing SLA

SLA
Daily Rate Histogram in London

Daily rate distribution for jobs citing SLA in London over the 6 months to 10 August 2026.

Daily rate histogram for SLA in London

SLA
Hourly Rate Trend in London

Contractor hourly rate distribution trend for jobs in London citing SLA.

Contractor hourly rate distribution trend for jobs in London citing SLA

SLA
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing SLA in London over the 6 months to 10 August 2026.

Hourly rate histogram for SLA in London

SLA
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the London region over the 6 months to 10 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Jobs
Central London -15 29 £445 -12.32% 21
West London -15 11 £400 +60.00% 6
East London - 2 £400 - 6
North London - 2 £450 - 1
South London -20 1 £215 -4.57%
SLA
England

SLA
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 16 (8.04%) Microsoft Exchange
2 14 (7.04%) SharePoint
3 5 (2.51%) Confluence
4 4 (2.01%) Adobe Experience Manager
5 3 (1.51%) Apache Airflow
6 1 (0.50%) Anypoint
6 1 (0.50%) Apache
6 1 (0.50%) Exchange Server 2013
6 1 (0.50%) IIS
6 1 (0.50%) JBoss
6 1 (0.50%) Mule
6 1 (0.50%) OpenStack
Applications
1 11 (5.53%) Microsoft Office
2 6 (3.02%) Microsoft Excel
3 4 (2.01%) MS Visio
4 1 (0.50%) Microsoft Project
Business Applications
1 4 (2.01%) Dynamics CRM
1 4 (2.01%) Remedy ITSM
2 2 (1.01%) Oracle Assets
2 2 (1.01%) Oracle General Ledger
2 2 (1.01%) Oracle Payables
2 2 (1.01%) Oracle Receivables
2 2 (1.01%) Oracle Subledger Accounting
3 1 (0.50%) Actimize
3 1 (0.50%) Adobe Campaign
3 1 (0.50%) Oracle Cash Management
3 1 (0.50%) Oracle EBS R12
3 1 (0.50%) Oracle Financials
3 1 (0.50%) Oracle Procure-to-Pay
Cloud Services
1 51 (25.63%) Azure
2 48 (24.12%) Microsoft 365
3 27 (13.57%) AWS
4 23 (11.56%) Entra ID
5 16 (8.04%) Datadog
6 12 (6.03%) SaaS
7 11 (5.53%) OneDrive
8 9 (4.52%) IaaS
8 9 (4.52%) PaaS
9 8 (4.02%) Amazon S3
10 7 (3.52%) Azure DevOps
11 6 (3.02%) dbt
11 6 (3.02%) Power Platform
12 5 (2.51%) Amazon EC2
12 5 (2.51%) Serverless
12 5 (2.51%) Snowflake
13 4 (2.01%) Amazon CloudWatch
13 4 (2.01%) Dynamics 365
13 4 (2.01%) GCP
13 4 (2.01%) Virtual Private Cloud
Communications & Networking
1 19 (9.55%) DNS
2 18 (9.05%) DHCP
3 17 (8.54%) Firewall
4 13 (6.53%) Wi-Fi
5 12 (6.03%) TCP/IP
5 12 (6.03%) VPN
6 11 (5.53%) Network Security
7 10 (5.03%) SAN
8 9 (4.52%) WAN
9 8 (4.02%) LAN
10 7 (3.52%) VLAN
11 5 (2.51%) SSL
12 4 (2.01%) SD-WAN
13 3 (1.51%) 3GPP
13 3 (1.51%) BGP
13 3 (1.51%) Cisco ASA
13 3 (1.51%) Cisco IOS
13 3 (1.51%) NX-OS
13 3 (1.51%) OSPF
13 3 (1.51%) WinSCP
Database & Business Intelligence
1 15 (7.54%) SQL Server
2 6 (3.02%) MySQL
2 6 (3.02%) Power BI
2 6 (3.02%) Tableau
3 4 (2.01%) PostgreSQL
4 3 (1.51%) Amazon Athena
4 3 (1.51%) Relational Database
5 2 (1.01%) Amazon RDS
5 2 (1.01%) Big Data
5 2 (1.01%) Data Lake
5 2 (1.01%) Oracle Reports
6 1 (0.50%) Apache Iceberg
6 1 (0.50%) Sybase ASE
Development Applications
1 29 (14.57%) JIRA
2 8 (4.02%) Chocolatey
3 4 (2.01%) GitLab
3 4 (2.01%) Maven
4 3 (1.51%) Jenkins
5 2 (1.01%) Git
6 1 (0.50%) Bitbucket
6 1 (0.50%) Visual Studio
6 1 (0.50%) WiX
General
1 77 (38.69%) Social Skills
2 60 (30.15%) Finance
3 50 (25.13%) Analytical Skills
4 24 (12.06%) Banking
5 14 (7.04%) Public Sector
6 12 (6.03%) Inclusion and Diversity
6 12 (6.03%) Telecoms
7 8 (4.02%) Organisational Skills
8 7 (3.52%) Financial Institution
8 7 (3.52%) Legal
8 7 (3.52%) Retail
9 6 (3.02%) Documentation Skills
9 6 (3.02%) Marketing
10 5 (2.51%) Local Government
11 4 (2.01%) Manufacturing
12 3 (1.51%) Investment Banking
13 2 (1.01%) Aviation
13 2 (1.01%) Back Office
14 1 (0.50%) Aerospace
14 1 (0.50%) Electronics
Job Titles
1 30 (15.08%) Analyst
2 27 (13.57%) Support Engineer
3 23 (11.56%) Senior
4 19 (9.55%) IT Support
5 14 (7.04%) Azure Engineer
5 14 (7.04%) IT Engineer
6 12 (6.03%) Service Manager
7 11 (5.53%) Consultant
7 11 (5.53%) Infrastructure Engineer
7 11 (5.53%) IT Support Engineer
8 10 (5.03%) Lead
9 9 (4.52%) Applications Support
10 8 (4.02%) Applications Support Analyst
10 8 (4.02%) Support Analyst
11 7 (3.52%) Desktop Support
11 7 (3.52%) IT Manager
11 7 (3.52%) ITIL Manager
11 7 (3.52%) Senior Infrastructure Engineer
12 6 (3.02%) Delivery Manager
12 6 (3.02%) Programme Manager
Libraries, Frameworks & Software Standards
1 6 (3.02%) REST
2 5 (2.51%) Jakarta EE
3 4 (2.01%) .NET
3 4 (2.01%) AngularJS
3 4 (2.01%) Bootstrap
3 4 (2.01%) CSS
3 4 (2.01%) jQuery
3 4 (2.01%) Oracle Fusion
3 4 (2.01%) Sass
3 4 (2.01%) Spring
3 4 (2.01%) Spring MVC
3 4 (2.01%) Web Services
4 2 (1.01%) ARM Templates
4 2 (1.01%) RESTful
4 2 (1.01%) SOAP
4 2 (1.01%) XML
5 1 (0.50%) ADO
5 1 (0.50%) EDI
5 1 (0.50%) HTML
5 1 (0.50%) Middleware
Miscellaneous
1 24 (12.06%) Onboarding
2 11 (5.53%) CMDB
3 10 (5.03%) Data Centre
4 9 (4.52%) Cyber Threat
5 7 (3.52%) Data Protection Act
6 6 (3.02%) iPhone
6 6 (3.02%) Product Ownership
7 5 (2.51%) IoT
7 5 (2.51%) Self-Motivation
8 4 (2.01%) BYOD
8 4 (2.01%) iPad
8 4 (2.01%) PropTech
8 4 (2.01%) Video Conferencing
9 3 (1.51%) Virtual Team
10 2 (1.01%) Cloud Native
10 2 (1.01%) Enterprise Software
10 2 (1.01%) Reference Data
10 2 (1.01%) Social Media
10 2 (1.01%) TM Forum
10 2 (1.01%) Wiki
Operating Systems
1 63 (31.66%) Windows
2 23 (11.56%) Windows 10
3 17 (8.54%) Windows Server
4 7 (3.52%) Linux
5 6 (3.02%) Android
6 4 (2.01%) Unix
6 4 (2.01%) Windows 7
7 3 (1.51%) Apple iOS
7 3 (1.51%) Mac OS
8 2 (1.01%) Red Hat Enterprise Linux
9 1 (0.50%) OpenVMS
9 1 (0.50%) Ubuntu
9 1 (0.50%) VMS
9 1 (0.50%) Windows Server 2008
9 1 (0.50%) Windows Server 2012
9 1 (0.50%) Windows Server 2019
Processes & Methodologies
1 87 (43.72%) ITIL
2 48 (24.12%) ITSM
2 48 (24.12%) Stakeholder Management
3 46 (23.12%) Problem-Solving
3 46 (23.12%) Root Cause Analysis
3 46 (23.12%) Service Management
4 42 (21.11%) Change Management
5 40 (20.10%) Continuous Improvement
6 37 (18.59%) Customer Service
7 32 (16.08%) Service Delivery
8 31 (15.58%) Migration
9 26 (13.07%) Roadmaps
10 24 (12.06%) Problem Management
11 23 (11.56%) Agile
12 22 (11.06%) Stakeholder Engagement
13 21 (10.55%) CI/CD
14 20 (10.05%) Risk Management
14 20 (10.05%) Validation
15 19 (9.55%) Runbook
16 17 (8.54%) Incident Management
Programming Languages
1 23 (11.56%) SQL
2 22 (11.06%) PowerShell
3 14 (7.04%) Python
4 9 (4.52%) JavaScript
5 8 (4.02%) Java
6 3 (1.51%) Bash
6 3 (1.51%) Bicep
7 1 (0.50%) ActionScript
7 1 (0.50%) ActionScript 2.0
7 1 (0.50%) COBOL
7 1 (0.50%) DataWeave
7 1 (0.50%) Korn
7 1 (0.50%) Perl
7 1 (0.50%) RPG
7 1 (0.50%) Shell Script
Qualifications
1 21 (10.55%) Degree
2 18 (9.05%) Security Cleared
3 16 (8.04%) SC Cleared
4 7 (3.52%) ITIL Certification
5 6 (3.02%) A+ Certification
5 6 (3.02%) Azure Certification
6 5 (2.51%) Computer Science Degree
6 5 (2.51%) ITIL Foundation Certificate
6 5 (2.51%) Microsoft Certification
7 4 (2.01%) CISSP
7 4 (2.01%) Master's Degree
7 4 (2.01%) PMI Certification
7 4 (2.01%) PMP
7 4 (2.01%) RIBA
8 3 (1.51%) CRISC
8 3 (1.51%) Network+ Certification
9 2 (1.01%) CISA
9 2 (1.01%) CISM
9 2 (1.01%) DV Cleared
9 2 (1.01%) MBA
Quality Assurance & Compliance
1 13 (6.53%) ISO/IEC 27001
2 8 (4.02%) Data Quality
3 7 (3.52%) COBIT
3 7 (3.52%) GRC
3 7 (3.52%) NIST
3 7 (3.52%) PMO
4 6 (3.02%) GDPR
5 5 (2.51%) Cyber Essentials
6 4 (2.01%) Cyber Essentials PLUS
7 3 (1.51%) PCI DSS
8 2 (1.01%) ISO 31000
8 2 (1.01%) QA
8 2 (1.01%) SOC 2
9 1 (0.50%) DICOM
9 1 (0.50%) GxP
9 1 (0.50%) HL7
9 1 (0.50%) ISO 20022
System Software
1 41 (20.60%) Active Directory
2 10 (5.03%) VMware Infrastructure
3 6 (3.02%) Docker
3 6 (3.02%) Virtual Desktop
4 5 (2.51%) Hyper-V
5 1 (0.50%) Virtual Machines
5 1 (0.50%) VMware Workstation
5 1 (0.50%) XenDesktop
Systems Management
1 25 (12.56%) Microsoft Intune
2 13 (6.53%) SCCM
3 8 (4.02%) Grafana
3 8 (4.02%) Kubernetes
4 7 (3.52%) Terraform
5 4 (2.01%) Prometheus
6 3 (1.51%) FortiGate
7 2 (1.01%) Jamf Pro
7 2 (1.01%) Single Sign-On
8 1 (0.50%) Active Directory Federation Services
8 1 (0.50%) CloudHub
8 1 (0.50%) NetBackup
8 1 (0.50%) PingFederate
8 1 (0.50%) Systems Management Server (SMS)
8 1 (0.50%) Tivoli Storage Manager
8 1 (0.50%) WMI
8 1 (0.50%) WSUS
Vendors
1 76 (38.19%) Microsoft
2 49 (24.62%) ServiceNow
3 21 (10.55%) VMware
4 13 (6.53%) Cisco
5 11 (5.53%) HP
5 11 (5.53%) Zscaler
6 10 (5.03%) Oracle
7 8 (4.02%) AppDynamics
7 8 (4.02%) Apple
7 8 (4.02%) Dynatrace
7 8 (4.02%) Tenable
8 6 (3.02%) Salesforce
9 5 (2.51%) IBM
9 5 (2.51%) Splunk
10 4 (2.01%) Dell
10 4 (2.01%) Remedy
11 3 (1.51%) Citrix
11 3 (1.51%) CrowdStrike
11 3 (1.51%) F5
12 2 (1.01%) Databricks
148 SLA jobs in London