The following table provides summary statistics for contract job vacancies advertised in London with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 3 months to 24 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
England / London
3 months to
24 Jun 2017
Same period 2016 Same period 2015
Rank 234 226 183
Rank change year-on-year -8 -43  
Contract jobs citing SLA 192 215 286
As % of all contract IT jobs advertised in London 0.94% 0.99% 1.22%
As % of the Quality Assurance & Compliance category 7.99% 9.08% 10.73%
Number of daily rates quoted 120 118 193
Median daily rate £344 £370 £350
Median daily rate % change year-on-year -7.09% +5.71%  
90% offered a daily rate of more than £120 £120 £171
10% offered a daily rate of more than £575 £558 £525
UK excluding London median daily rate £238 £298 £300
% change year-on-year -20.16% -0.83%  
Number of hourly rates quoted 12 10 15
Median hourly rate £15.00 £22.75 £20.00
Median hourly rate % change year-on-year -34.06% +13.75%  
90% offered a hourly rate of more than £13.40 £13.45 £10.80
10% offered a hourly rate of more than £19.87 £71.55 £30.00
UK excluding London median hourly rate £14.38 £16.00 £15.50
% change year-on-year -10.15% +3.22%  

SLA is in the quality assurance and compliance skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for quality assurance and compliance skills.

Contract Quality Assurance & Compliance Skills
London
Contract job vacancies with a requirement for quality assurance and compliance skills 2404 2367 2666
As % of all contract IT job vacancies advertised in London 11.76% 10.92% 11.39%
Number of daily rates quoted 1703 1683 1934
Median daily rate £500 £474 £450
Median daily rate % change year-on-year +5.54% +5.27%  
90% offered a daily rate of more than £320 £290 £275
10% offered a daily rate of more than £650 £625 £638
UK excluding London median daily rate £400 £380 £375
% change year-on-year +5.26% +1.33%  
Number of hourly rates quoted 25 25 29
Median hourly rate £42.50 £22.50 £20.75
Median hourly rate % change year-on-year +88.88% +8.43%  
90% offered a hourly rate of more than £14.75 £13.35 £15.00
10% offered a hourly rate of more than £50.00 £42.65 £75.25
UK excluding London median hourly rate £25.00 £28.00 £25.00
% change year-on-year -10.71% +12.00%  

SLA
Job Vacancy Trend in London

The job posting trend of jobs advertised in London citing SLA as a proportion of all contract or permanent IT jobs with a match in the Quality Assurance & Compliance category.

Job vacancy trend for SLA in London

SLA
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in London.

Contractor daily rate trend for SLA in London

SLA
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing SLA in London over the 3 months to 24 June 2017.

Contractor daily rate histogram for SLA in London

SLA
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in London.

Contractor hourly rate trend for SLA in London

SLA
Contractor Hourly Rate Histogram in London

The hourly rate distribution of IT jobs citing SLA in London over the 3 months to 24 June 2017.

Contractor hourly rate histogram for SLA in London

SLA
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the London region over the 3 months to 24 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +12 38 £406 +1.56% 14
Croydon +3 7 £110 -57.69%
Docklands, London +4 3 £325 +259.11%
Uxbridge - 3 £90 -
Brentford 0 1 £575 -
Ilford -1 1 £168 +39.58%
Twickenham - 1 £363 -
Canary Wharf - 1 - -
Heathrow - 1 £425 -
Bromley - 1 £425 -
Enfield - 1 - -
SLA
England

For the 6 months to 24 June 2017, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region with a requirement for SLA.

1 173 (42.93%) ITIL
2 121 (30.02%) Windows
3 98 (24.32%) Microsoft Office
3 98 (24.32%) Microsoft
4 78 (19.35%) Service Management
5 77 (19.11%) Finance
6 76 (18.86%) Active Directory
7 56 (13.90%) Windows 7
8 53 (13.15%) Service Delivery
9 51 (12.66%) Change Management
10 50 (12.41%) ITSM
11 48 (11.91%) SQL
12 47 (11.66%) Cisco
13 46 (11.41%) HP
14 40 (9.93%) Banking
15 38 (9.43%) ITIL Certification
16 37 (9.18%) Asset Management
17 36 (8.93%) Incident Management
18 35 (8.68%) Oracle
19 34 (8.44%) VMware
19 34 (8.44%) Unix
19 34 (8.44%) ITIL V3
19 34 (8.44%) Root Cause Analysis
19 34 (8.44%) ServiceNow
20 33 (8.19%) Microsoft Excel
21 32 (7.94%) Linux
22 30 (7.44%) Java
22 30 (7.44%) Break/Fix
23 29 (7.20%) Windows Server
23 29 (7.20%) MS Visio

SLA
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (5.21%) MS Exchange
2 16 (3.97%) Blackberry Enterprise Server
3 13 (3.23%) SharePoint
4 9 (2.23%) JBoss
5 7 (1.74%) Exchange Server 2010
5 7 (1.74%) IIS
5 7 (1.74%) Tuxedo
6 6 (1.49%) CMS
6 6 (1.49%) WebSphere
7 5 (1.24%) Skype for Business
8 4 (0.99%) Exchange Server 2007
8 4 (0.99%) Gentran
8 4 (0.99%) Mule ESB
9 3 (0.74%) Apache Pig
9 3 (0.74%) Exchange Server 2013
9 3 (0.74%) Oracle SOA Suite
9 3 (0.74%) WebLogic
9 3 (0.74%) WebLogic Portal
10 2 (0.50%) SAS
10 2 (0.50%) SharePoint 2010
Applications
1 98 (24.32%) Microsoft Office
2 33 (8.19%) Microsoft Excel
3 29 (7.20%) MS Visio
4 20 (4.96%) Microsoft PowerPoint
5 3 (0.74%) Spreadsheet
6 1 (0.25%) S-PLUS
Business Applications
1 8 (1.99%) Remedy ITSM
2 4 (0.99%) SAP ERP
2 4 (0.99%) Temenos T24
3 2 (0.50%) Bloomberg TOMS
3 2 (0.50%) Dynamics CRM
3 2 (0.50%) ION MarketView
3 2 (0.50%) Oracle Assets
3 2 (0.50%) Oracle EBS R12
3 2 (0.50%) Oracle Financials
3 2 (0.50%) Oracle General Ledger
3 2 (0.50%) Oracle Payables
3 2 (0.50%) Oracle Receivables
3 2 (0.50%) Oracle Subledger Accounting
3 2 (0.50%) Payment Gateway
3 2 (0.50%) SAP EHS
3 2 (0.50%) SAP PLM
4 1 (0.25%) Oracle EBS
4 1 (0.25%) Oracle ERP
4 1 (0.25%) SAP Oil and Gas
4 1 (0.25%) Sophis RISQUE
Cloud Services
1 25 (6.20%) Office 365
2 13 (3.23%) Microsoft Azure
3 9 (2.23%) Amazon AWS
4 6 (1.49%) SaaS
5 5 (1.24%) AWS CloudFormation
6 4 (0.99%) Cloud Computing
7 2 (0.50%) Mimecast
8 1 (0.25%) AdWords
8 1 (0.25%) Amazon CloudWatch
8 1 (0.25%) Amazon ELB
8 1 (0.25%) AWS Elastic Beanstalk
8 1 (0.25%) AWS Lambda
8 1 (0.25%) Azure Active Directory
8 1 (0.25%) FinancialForce.com
8 1 (0.25%) GitHub
8 1 (0.25%) IaaS
8 1 (0.25%) Salesforce Sales Cloud
8 1 (0.25%) Salesforce Service Cloud
8 1 (0.25%) Virtual Private Cloud
8 1 (0.25%) Yammer
Communications & Networking
1 27 (6.70%) VPN
2 24 (5.96%) WAN
3 22 (5.46%) Wireless
4 18 (4.47%) LAN
4 18 (4.47%) TCP/IP
5 17 (4.22%) SAN
6 16 (3.97%) DHCP
6 16 (3.97%) DNS
7 15 (3.72%) Firewall
8 8 (1.99%) Remote Desktop
8 8 (1.99%) VoIP
8 8 (1.99%) Wi-Fi
9 7 (1.74%) Cisco ASA
9 7 (1.74%) MPLS
10 6 (1.49%) Network Security
11 5 (1.24%) iSCSI
12 4 (0.99%) Internet
12 4 (0.99%) IPsec
12 4 (0.99%) Kerberos
12 4 (0.99%) VLAN
Database & Business Intelligence
1 22 (5.46%) SQL Server
2 6 (1.49%) Oracle Database
2 6 (1.49%) Relational Database
2 6 (1.49%) SQL Server Integration Services
2 6 (1.49%) SQL Server Reporting Services
3 5 (1.24%) SQL Server 2012
4 4 (0.99%) Big Data
4 4 (0.99%) DataStage
4 4 (0.99%) MySQL
4 4 (0.99%) Oracle Database 10g
4 4 (0.99%) SQL Server 2008
5 3 (0.74%) Apache Cassandra
5 3 (0.74%) Apache Hive
5 3 (0.74%) Hadoop
5 3 (0.74%) HBase
5 3 (0.74%) Mahout
5 3 (0.74%) NoSQL
5 3 (0.74%) Sqoop
6 2 (0.50%) DB2
6 2 (0.50%) RDBMS
Development Applications
1 8 (1.99%) Jenkins
2 6 (1.49%) JIRA
3 4 (0.99%) VSS/SourceSafe
4 3 (0.74%) Subversion
5 1 (0.25%) MSI
5 1 (0.25%) SilkPerformer
5 1 (0.25%) Team Foundation Server
5 1 (0.25%) TeamCity
General
1 77 (19.11%) Finance
2 40 (9.93%) Banking
3 21 (5.21%) Retail
4 18 (4.47%) Telecoms
5 16 (3.97%) Legal
6 15 (3.72%) Back Office
7 13 (3.23%) Front Office
7 13 (3.23%) Investment Banking
8 6 (1.49%) Law
9 5 (1.24%) French Language
9 5 (1.24%) Manufacturing
9 5 (1.24%) Retail Banking
10 4 (0.99%) Billing
10 4 (0.99%) Publishing
11 3 (0.74%) Financial Institution
11 3 (0.74%) Marketing
11 3 (0.74%) Military
12 2 (0.50%) Advertising
12 2 (0.50%) Electronics
12 2 (0.50%) Pharmaceutical
Job Titles
1 93 (23.08%) Analyst
2 43 (10.67%) Service Analyst
3 40 (9.93%) Service Manager
4 35 (8.68%) Developer
4 35 (8.68%) Service Desk Analyst
5 28 (6.95%) Support Analyst
6 24 (5.96%) 2nd Line Support
7 20 (4.96%) Desktop Support
8 19 (4.71%) Field Engineer
8 19 (4.71%) Service Desk Support
9 18 (4.47%) 1st/2nd Line Support
9 18 (4.47%) ServiceNow Developer
10 16 (3.97%) Consultant
10 16 (3.97%) Field Service Engineer
10 16 (3.97%) Support Engineer
11 15 (3.72%) Administrator
12 14 (3.47%) Delivery Manager
12 14 (3.47%) Service Desk Support Analyst
13 13 (3.23%) IT Manager
14 12 (2.98%) Technical Analyst
Libraries, Frameworks & Software Standards
1 26 (6.45%) HTML
2 8 (1.99%) Web Services
2 8 (1.99%) XML
3 7 (1.74%) AngularJS
4 5 (1.24%) .NET
4 5 (1.24%) ASP.NET
5 4 (0.99%) EDI
5 4 (0.99%) Hibernate
5 4 (0.99%) J2EE
5 4 (0.99%) Java EE
5 4 (0.99%) Middleware
5 4 (0.99%) Spring
6 3 (0.74%) Ajax
6 3 (0.74%) EJB
6 3 (0.74%) JSF
6 3 (0.74%) Node.js
6 3 (0.74%) SailPoint
6 3 (0.74%) Twitter Bootstrap
7 2 (0.50%) jQuery
7 2 (0.50%) Web Dynpro
Miscellaneous
1 28 (6.95%) Analytical Skills
2 27 (6.70%) CMDB
3 26 (6.45%) Blackberry
4 22 (5.46%) Management Information System
5 16 (3.97%) Data Centre
6 9 (2.23%) iPhone
7 8 (1.99%) IVR
7 8 (1.99%) Smartphone
7 8 (1.99%) Virtual Team
8 6 (1.49%) Enterprise Software
8 6 (1.49%) Foreign Exchange (FX)
8 6 (1.49%) iPad
9 5 (1.24%) User Experience
10 4 (0.99%) DataPower
10 4 (0.99%) Driving Licence
10 4 (0.99%) Replication
10 4 (0.99%) RSA SecurID
10 4 (0.99%) Wiki
11 3 (0.74%) Computer Science
11 3 (0.74%) Grid Computing
Operating Systems
1 121 (30.02%) Windows
2 56 (13.90%) Windows 7
3 34 (8.44%) Unix
4 32 (7.94%) Linux
5 29 (7.20%) Windows Server
6 25 (6.20%) Windows 10
7 17 (4.22%) Mac OS X
8 16 (3.97%) Android
9 14 (3.47%) Windows XP
10 13 (3.23%) Windows Server 2012
11 12 (2.98%) Red Hat Enterprise Linux
12 11 (2.73%) Windows Server 2008
13 8 (1.99%) Windows 8
14 7 (1.74%) Windows Server 2003
15 6 (1.49%) Apple iOS
16 3 (0.74%) Windows 2000
16 3 (0.74%) Windows Vista
17 2 (0.50%) AIX
17 2 (0.50%) CentOS
17 2 (0.50%) Solaris
Processes & Methodologies
1 173 (42.93%) ITIL
2 78 (19.35%) Service Management
3 53 (13.15%) Service Delivery
4 51 (12.66%) Change Management
5 50 (12.41%) ITSM
6 37 (9.18%) Asset Management
7 36 (8.93%) Incident Management
8 34 (8.44%) ITIL V3
8 34 (8.44%) Root Cause Analysis
9 30 (7.44%) Break/Fix
10 29 (7.20%) Stakeholder Management
11 27 (6.70%) Problem Management
12 26 (6.45%) Business Analysis
12 26 (6.45%) Project Management
13 23 (5.71%) Continuous Improvement
14 21 (5.21%) SDLC
15 20 (4.96%) Agile Software Development
15 20 (4.96%) Time Management
16 17 (4.22%) Information Security
16 17 (4.22%) PRINCE2
Programming Languages
1 48 (11.91%) SQL
2 30 (7.44%) Java
3 25 (6.20%) JavaScript
4 14 (3.47%) PowerShell
5 13 (3.23%) Shell Script
6 12 (2.98%) Perl
6 12 (2.98%) PL/SQL
7 11 (2.73%) Bash Shell
8 10 (2.48%) Python
9 7 (1.74%) C++
10 5 (1.24%) C#
10 5 (1.24%) T-SQL
11 4 (0.99%) Ruby
12 3 (0.74%) VBA
13 2 (0.50%) ABAP
13 2 (0.50%) PHP
13 2 (0.50%) VB
14 1 (0.25%) Korn
14 1 (0.25%) VB.NET
14 1 (0.25%) VBScript
Qualifications
1 38 (9.43%) ITIL Certification
2 29 (7.20%) Microsoft Certification
3 17 (4.22%) Degree
4 15 (3.72%) MCSE
5 14 (3.47%) Cisco Certification
6 11 (2.73%) Security Cleared
7 8 (1.99%) PMI Certification
7 8 (1.99%) SC Cleared
8 7 (1.74%) CCNA
8 7 (1.74%) MCSA
9 6 (1.49%) CAPM
9 6 (1.49%) CCNP
9 6 (1.49%) MCITP
9 6 (1.49%) RHCA
9 6 (1.49%) RHCE
9 6 (1.49%) VMware Certified Professional (VCP)
10 4 (0.99%) ITIL Foundation Certificate
10 4 (0.99%) PMP
11 3 (0.74%) A+ Certification
11 3 (0.74%) Sun Certification
Quality Assurance & Compliance
1 15 (3.72%) ISO/IEC 27001
2 6 (1.49%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
3 5 (1.24%) QA
4 3 (0.74%) Sarbanes-Oxley
5 2 (0.50%) ISO 9001
5 2 (0.50%) MiFID
6 1 (0.25%) PCI DSS
6 1 (0.25%) PMO
System Software
1 76 (18.86%) Active Directory
2 23 (5.71%) VMware Infrastructure
3 21 (5.21%) vSphere
4 9 (2.23%) Virtual Desktop
5 7 (1.74%) Docker
5 7 (1.74%) Hyper-V
6 4 (0.99%) DFS Replication
6 4 (0.99%) XenApp
6 4 (0.99%) XenDesktop
7 3 (0.74%) Apache ZooKeeper
7 3 (0.74%) HDFS
7 3 (0.74%) Oracle RAC
8 2 (0.50%) NFS
8 2 (0.50%) SRDF
8 2 (0.50%) Terminal Services
8 2 (0.50%) Virtual Machines
8 2 (0.50%) VMware ESXi
9 1 (0.25%) Microsoft App-V
9 1 (0.25%) Virtual Servers
9 1 (0.25%) VMware Workstation
Systems Management
1 26 (6.45%) SCCM
2 18 (4.47%) SCOM
3 9 (2.23%) Ansible
4 8 (1.99%) Opscode Chef
4 8 (1.99%) Puppet
5 7 (1.74%) Control-M
6 6 (1.49%) Kubernetes
6 6 (1.49%) vCenter Server
7 4 (0.99%) NetBackup
8 3 (0.74%) Ambari
8 3 (0.74%) DatAdvantage
8 3 (0.74%) Hadoop YARN
8 3 (0.74%) Norton AntiVirus
8 3 (0.74%) Oozie
8 3 (0.74%) ServiceCenter
8 3 (0.74%) Terraform
9 2 (0.50%) AirWatch
9 2 (0.50%) Failover Clustering
9 2 (0.50%) NetApp OnCommand
9 2 (0.50%) SnapMirror
Vendors
1 98 (24.32%) Microsoft
2 47 (11.66%) Cisco
3 46 (11.41%) HP
4 35 (8.68%) Oracle
5 34 (8.44%) ServiceNow
5 34 (8.44%) VMware
6 24 (5.96%) Citrix
7 21 (5.21%) Remedy
8 17 (4.22%) SAP
9 15 (3.72%) LANDesk
10 12 (2.98%) Apple
11 10 (2.48%) Bloomberg
12 9 (2.23%) Avaya
12 9 (2.23%) CA
12 9 (2.23%) Dell
12 9 (2.23%) Red Hat
12 9 (2.23%) SolarWinds
13 8 (1.99%) CheckPoint
13 8 (1.99%) Google
13 8 (1.99%) IBM
London
Computer People
Rate: £30000.00 - £35000.00 per annum
Posted: 20 hours ago
London
Experis Ltd
Rate: £350.00 - £425.00 per day
Posted: 16 hours ago
London
Opilio Recruitment
Rate: From £28,000 to £31,000 per annum
Posted: 21 hours ago
London
onezeero.
Rate: £200 - £300 per annum
Posted: 3 days ago