SLA Contracts in London

Service Level Agreement (SLA)
England > London

The table below provides summary statistics for contract job vacancies advertised in London requiring SLA skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited SLA over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 242 187 273
Rank change year-on-year -55 +86 -12
Contract jobs citing SLA 111 219 236
As % of all contract jobs advertised in London 0.88% 1.23% 0.87%
As % of the Quality Assurance & Compliance category 5.57% 8.78% 6.69%
Number of daily rates quoted 76 132 152
10th Percentile £139 £150 £160
25th Percentile £213 £205 £214
Median daily rate (50th Percentile) £388 £400 £375
Median % change year-on-year -3.13% +6.67% -20.84%
75th Percentile £549 £518 £539
90th Percentile £675 £622 £638
England median daily rate £250 £330 £298
% change year-on-year -24.24% +10.92% -15.00%
Number of hourly rates quoted 7 24 6
10th Percentile £19.99 £16.25 £15.84
25th Percentile £21.63 £19.53 £17.85
Median hourly rate £22.27 £23.99 £19.22
Median % change year-on-year -7.17% +24.85% -27.49%
75th Percentile £23.97 £51.75 £22.13
90th Percentile £32.01 £53.68 £24.00
England median hourly rate £22.27 £14.60 £18.50
% change year-on-year +52.53% -21.08% +12.12%

All Quality Assurance and Compliance Skills
London

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring quality assurance or compliance skills in London.

Contract vacancies with a requirement for quality assurance or compliance skills 1,992 2,495 3,530
As % of all contract IT jobs advertised in London 15.88% 13.99% 13.06%
Number of daily rates quoted 1,317 1,770 2,546
10th Percentile £313 £350 £350
25th Percentile £413 £425 £450
Median daily rate (50th Percentile) £530 £550 £563
Median % change year-on-year -3.64% -2.22% +2.27%
75th Percentile £675 £688 £688
90th Percentile £775 £800 £792
England median daily rate £513 £525 £525
% change year-on-year -2.38% - -
Number of hourly rates quoted 28 62 36
10th Percentile £19.44 £12.70 £20.25
25th Percentile £22.27 £17.85 £21.24
Median hourly rate £34.75 £24.75 £30.75
Median % change year-on-year +40.40% -19.51% -30.90%
75th Percentile £57.50 £43.75 £63.75
90th Percentile £86.37 £53.73 £81.25
England median hourly rate £34.75 £22.34 £41.50
% change year-on-year +55.55% -46.17% +50.91%

SLA
Job Vacancy Trend in London

Job postings citing SLA as a proportion of all IT jobs advertised in London.

Job vacancy trend for SLA in London

SLA
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing SLA in London.

Daily rate trend for SLA in London

SLA
Daily Rate Histogram in London

Daily rate distribution for jobs citing SLA in London over the 6 months to 1 May 2025.

Daily rate histogram for SLA in London

SLA
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing SLA in London.

Hourly rate trend for SLA in London

SLA
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing SLA in London over the 6 months to 1 May 2025.

Hourly rate histogram for SLA in London

SLA
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the London region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London -21 20 £500 -5.66% 14
West London +16 9 £225 -10.00% 12
South London +5 3 £225 +12.50% 9
East London +7 1 £500 +11.11% 6
SLA
England

SLA
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (5.41%) Microsoft Exchange
2 4 (3.60%) SharePoint
3 2 (1.80%) Adobe Experience Manager
3 2 (1.80%) Confluence
3 2 (1.80%) Oracle Workflow
3 2 (1.80%) Skype for Business
Applications
1 13 (11.71%) Microsoft Office
2 3 (2.70%) Microsoft Excel
2 3 (2.70%) Microsoft Project
3 2 (1.80%) MS Visio
4 1 (0.90%) Microsoft PowerPoint
Business Applications
1 2 (1.80%) Exchequer
1 2 (1.80%) Oracle Financials
2 1 (0.90%) Shopify
Cloud Services
1 20 (18.02%) Azure
2 15 (13.51%) Microsoft 365
3 6 (5.41%) AWS
4 5 (4.50%) SaaS
5 4 (3.60%) Power Platform
6 3 (2.70%) Azure Sentinel
6 3 (2.70%) Entra ID
6 3 (2.70%) Google Workspace
6 3 (2.70%) IaaS
6 3 (2.70%) OneDrive
6 3 (2.70%) PaaS
7 2 (1.80%) Amazon OpenSearch
7 2 (1.80%) Cloud Computing
7 2 (1.80%) Yammer
8 1 (0.90%) Amazon CloudWatch
8 1 (0.90%) Azure Stack
8 1 (0.90%) BigCommerce
8 1 (0.90%) Dynamics 365
8 1 (0.90%) Google Kubernetes Engine
8 1 (0.90%) Power Automate
Communications & Networking
1 13 (11.71%) Network Security
2 7 (6.31%) VPN
2 7 (6.31%) WAN
3 6 (5.41%) BGP
3 6 (5.41%) LAN
3 6 (5.41%) MPLS
4 5 (4.50%) Firewall
5 4 (3.60%) IPsec
5 4 (3.60%) Remote Desktop
6 3 (2.70%) Broadband
6 3 (2.70%) IPv6
6 3 (2.70%) OSPF
6 3 (2.70%) SNMP
6 3 (2.70%) SSH
6 3 (2.70%) TCP/IP
6 3 (2.70%) Telnet
6 3 (2.70%) VoIP
6 3 (2.70%) Wi-Fi
6 3 (2.70%) Wireshark
7 2 (1.80%) DNS
Database & Business Intelligence
1 4 (3.60%) MySQL
2 3 (2.70%) Power BI
3 2 (1.80%) BusinessObjects
3 2 (1.80%) SQL Server
4 1 (0.90%) Data Warehouse
4 1 (0.90%) Elasticsearch
4 1 (0.90%) Tableau
Development Applications
1 4 (3.60%) JIRA
2 3 (2.70%) GitLab
3 2 (1.80%) Git
3 2 (1.80%) Maven
General
1 34 (30.63%) Finance
2 27 (24.32%) Social Skills
3 10 (9.01%) Banking
3 10 (9.01%) Public Sector
4 9 (8.11%) Analytical Skills
5 6 (5.41%) Telecoms
6 5 (4.50%) Financial Institution
7 4 (3.60%) Inclusion and Diversity
7 4 (3.60%) Marketing
8 3 (2.70%) Presentation Skills
9 2 (1.80%) French Language
9 2 (1.80%) Front Office
9 2 (1.80%) Investment Banking
9 2 (1.80%) Local Government
9 2 (1.80%) Retail
10 1 (0.90%) Advertising
10 1 (0.90%) Automotive
10 1 (0.90%) Back Office
10 1 (0.90%) Law
10 1 (0.90%) Legal
Job Titles
1 25 (22.52%) Analyst
2 15 (13.51%) Support Analyst
3 12 (10.81%) Applications Support
4 11 (9.91%) Architect
5 10 (9.01%) Applications Support Analyst
6 8 (7.21%) IT Engineer
6 8 (7.21%) Operations Manager
6 8 (7.21%) Support Engineer
7 7 (6.31%) IT Support
7 7 (6.31%) Network Engineer
8 6 (5.41%) 2nd Line Support
8 6 (5.41%) Lead
8 6 (5.41%) Project Analyst
8 6 (5.41%) Project Support Analyst
8 6 (5.41%) Service Manager
9 5 (4.50%) Desktop Support
9 5 (4.50%) Security Engineer
9 5 (4.50%) Senior
10 4 (3.60%) Security Manager
10 4 (3.60%) Service Analyst
Libraries, Frameworks & Software Standards
1 3 (2.70%) JSON
1 3 (2.70%) XML
2 2 (1.80%) AngularJS
2 2 (1.80%) Bootstrap
2 2 (1.80%) CSS
2 2 (1.80%) Elastic Stack
2 2 (1.80%) J2EE
2 2 (1.80%) jQuery
2 2 (1.80%) REST
2 2 (1.80%) Sass
2 2 (1.80%) Spring
2 2 (1.80%) Spring MVC
2 2 (1.80%) VML
2 2 (1.80%) Web Services
Miscellaneous
1 11 (9.91%) Management Information System
2 10 (9.01%) Security Posture
3 5 (4.50%) Data Centre
3 5 (4.50%) Onboarding
4 3 (2.70%) Replication
4 3 (2.70%) Smartphone
5 2 (1.80%) Blog
5 2 (1.80%) Data Protection Act
5 2 (1.80%) Foreign Exchange (FX)
5 2 (1.80%) Product Ownership
5 2 (1.80%) Self-Motivation
5 2 (1.80%) SWIFT Messaging Network
6 1 (0.90%) CMDB
6 1 (0.90%) Hybrid Cloud
6 1 (0.90%) Mainframe
6 1 (0.90%) Private Cloud
6 1 (0.90%) Video Conferencing
Operating Systems
1 26 (23.42%) Windows
2 9 (8.11%) Windows 10
3 6 (5.41%) Linux
4 5 (4.50%) Mac OS
5 4 (3.60%) Apple iOS
6 3 (2.70%) Unix
6 3 (2.70%) Windows Server
7 2 (1.80%) Mac OS X
7 2 (1.80%) VMS
8 1 (0.90%) Android
8 1 (0.90%) MVS
8 1 (0.90%) Windows Server 2012
8 1 (0.90%) Windows Server 2019
8 1 (0.90%) zOS
Processes & Methodologies
1 28 (25.23%) ITIL
2 26 (23.42%) Problem-Solving
3 17 (15.32%) Customer Service
4 15 (13.51%) Service Management
5 14 (12.61%) Change Management
5 14 (12.61%) ITSM
6 13 (11.71%) Service Delivery
7 10 (9.01%) Project Management
8 9 (8.11%) Break/Fix
8 9 (8.11%) SIEM
8 9 (8.11%) Vulnerability Management
9 8 (7.21%) Configuration Management
9 8 (7.21%) Cybersecurity
9 8 (7.21%) Data Loss Prevention
9 8 (7.21%) Penetration Testing
9 8 (7.21%) Privileged Access Management
9 8 (7.21%) Security Operations
9 8 (7.21%) Threat and Vulnerability Management
10 7 (6.31%) Agile
10 7 (6.31%) TOGAF
Programming Languages
1 13 (11.71%) SQL
2 6 (5.41%) Java
2 6 (5.41%) Python
3 3 (2.70%) PowerShell
4 2 (1.80%) JavaScript
5 1 (0.90%) Assembly Language
5 1 (0.90%) JCL
5 1 (0.90%) REXX
5 1 (0.90%) Scala
Qualifications
1 13 (11.71%) Cisco Certification
2 8 (7.21%) (ISC)2 CCSP
2 8 (7.21%) CISSP
3 6 (5.41%) CCSP
3 6 (5.41%) GCIH
4 5 (4.50%) Security Cleared
5 4 (3.60%) Degree
5 4 (3.60%) SC Cleared
6 3 (2.70%) A+ Certification
6 3 (2.70%) CCIE
6 3 (2.70%) ITIL Certification
7 2 (1.80%) AAT
7 2 (1.80%) ACSP
7 2 (1.80%) AWS Certification
7 2 (1.80%) Azure Certification
7 2 (1.80%) CCAB
7 2 (1.80%) CEH
7 2 (1.80%) CIPFA
7 2 (1.80%) Network+ Certification
7 2 (1.80%) PRINCE2 Certification
Quality Assurance & Compliance
1 8 (7.21%) ISO/IEC 27001
1 8 (7.21%) NIST
2 4 (3.60%) ISO/IEC 20000
3 3 (2.70%) QA
4 2 (1.80%) Data Quality
System Software
1 12 (10.81%) Active Directory
2 3 (2.70%) FreeRADIUS
2 3 (2.70%) iptables
2 3 (2.70%) Virtual Desktop
2 3 (2.70%) VMware Infrastructure
3 2 (1.80%) KVM
3 2 (1.80%) Virtual Machines
3 2 (1.80%) VMware ESXi
4 1 (0.90%) ACF2
4 1 (0.90%) Hyper-V
4 1 (0.90%) RACF
Systems Management
1 7 (6.31%) Microsoft Intune
2 5 (4.50%) SCCM
3 4 (3.60%) ZABBIX
4 3 (2.70%) Ansible
4 3 (2.70%) Cacti
4 3 (2.70%) Grafana
4 3 (2.70%) Nagios
4 3 (2.70%) Netcool
4 3 (2.70%) Proxmox
4 3 (2.70%) Puppet
4 3 (2.70%) Terraform
5 2 (1.80%) Single Sign-On
6 1 (0.90%) Cisco CUCM
6 1 (0.90%) Graylog
6 1 (0.90%) Kubernetes
6 1 (0.90%) logstash
6 1 (0.90%) PaperCut
6 1 (0.90%) Prometheus
6 1 (0.90%) WSUS
Vendors
1 37 (33.33%) Microsoft
2 11 (9.91%) Cisco
2 11 (9.91%) ServiceNow
3 6 (5.41%) Nokia
3 6 (5.41%) VMware
4 5 (4.50%) Apple
4 5 (4.50%) Bloomberg
4 5 (4.50%) Reuters
4 5 (4.50%) Splunk
5 4 (3.60%) Dell
5 4 (3.60%) HP
5 4 (3.60%) Oracle
6 3 (2.70%) IBM
6 3 (2.70%) Palo Alto
7 2 (1.80%) Google
7 2 (1.80%) Informatica
7 2 (1.80%) Interwoven
7 2 (1.80%) Juniper
7 2 (1.80%) OneLogin
7 2 (1.80%) Sun