SLA Contract Job Trends in London

Service Level Agreement (SLA)
England > London

The table below provides summary statistics and contractor rates for jobs advertised in London requiring SLA skills. It covers contract job vacancies from the 6 months leading up to 20 August 2026, with comparisons to the same periods in the previous two years.

6 months to
20 Aug 2026
Same period 2025 Same period 2024
Rank 250 227 242
Rank change year-on-year -23 +15 +5
Contract jobs citing SLA 203 142 156
As % of all contract jobs in London 1.01% 1.06% 0.96%
As % of the Quality Assurance & Compliance category 5.36% 6.15% 7.02%
Number of daily rates quoted 131 92 87
10th Percentile £173 £213 £150
25th Percentile £275 £250 £200
Median daily rate (50th Percentile) £425 £438 £350
Median % change year-on-year -2.86% +25.00% -12.50%
75th Percentile £520 £586 £538
90th Percentile £600 £761 £650
England median daily rate £425 £375 £338
% change year-on-year +13.33% +11.11% -3.57%
Number of hourly rates quoted 6 20 21
10th Percentile £17.06 £24.84 £16.25
25th Percentile £19.16 - £18.00
Median hourly rate £23.21 £25.15 £23.80
Median % change year-on-year -7.73% +5.67% +32.30%
75th Percentile £27.91 £30.62 £24.18
90th Percentile £52.90 £45.65 £51.75
England median hourly rate £19.01 £22.14 £16.19
% change year-on-year -14.16% +36.75% -7.49%

All Quality Assurance and Compliance Skills
London

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring quality assurance or compliance skills in London.

Contract vacancies with a requirement for quality assurance or compliance skills 3,788 2,309 2,221
As % of all contract IT jobs advertised in London 18.88% 17.19% 13.72%
Number of daily rates quoted 2,568 1,552 1,502
10th Percentile £350 £325 £338
25th Percentile £430 £413 £425
Median daily rate (50th Percentile) £525 £525 £550
Median % change year-on-year - -4.55% -2.22%
75th Percentile £638 £650 £675
90th Percentile £738 £750 £794
England median daily rate £510 £500 £525
% change year-on-year +2.00% -4.76% -2.33%
Number of hourly rates quoted 47 47 44
10th Percentile £18.63 - £17.05
25th Percentile £25.25 £25.15 £21.19
Median hourly rate £33.12 £34.00 £27.26
Median % change year-on-year -2.59% +24.72% -0.87%
75th Percentile £41.68 £43.98 £49.06
90th Percentile £65.44 £54.25 £68.31
England median hourly rate £36.07 £31.64 £27.50
% change year-on-year +14.00% +15.05% -21.43%

SLA
Job Vacancy Trend in London

Historical trend showing the proportion of contract IT job postings citing SLA relative to all contract IT jobs advertised in London.

SLA job vacancy trend in London

SLA
Daily Rate Trend in London

Contractor daily rate distribution trend for jobs in London citing SLA.

Contractor daily rate distribution trend for jobs in London citing SLA

SLA
Daily Rate Histogram in London

Daily rate distribution for jobs citing SLA in London over the 6 months to 20 August 2026.

Daily rate histogram for SLA in London

SLA
Hourly Rate Trend in London

Contractor hourly rate distribution trend for jobs in London citing SLA.

Contractor hourly rate distribution trend for jobs in London citing SLA

SLA
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing SLA in London over the 6 months to 20 August 2026.

Hourly rate histogram for SLA in London

SLA
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the London region over the 6 months to 20 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London -1 32 £415 -18.23% 13
West London -16 12 £400 +60.00% 5
East London - 2 £400 - 7
North London - 2 £450 - 1
South London -12 1 £215 -4.57% 1
SLA
England

SLA
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 19 (9.36%) Microsoft Exchange
2 18 (8.87%) SharePoint
3 5 (2.46%) Confluence
4 3 (1.48%) Adobe Experience Manager
4 3 (1.48%) Apache Airflow
5 1 (0.49%) Anypoint
5 1 (0.49%) Apache
5 1 (0.49%) Exchange Server 2013
5 1 (0.49%) IIS
5 1 (0.49%) JBoss
5 1 (0.49%) Mule
5 1 (0.49%) OpenStack
Applications
1 11 (5.42%) Microsoft Office
2 6 (2.96%) Microsoft Excel
3 4 (1.97%) MS Visio
4 1 (0.49%) Microsoft Project
Business Applications
1 4 (1.97%) Dynamics CRM
1 4 (1.97%) Remedy ITSM
2 2 (0.99%) Oracle Assets
2 2 (0.99%) Oracle General Ledger
2 2 (0.99%) Oracle Payables
2 2 (0.99%) Oracle Receivables
2 2 (0.99%) Oracle Subledger Accounting
3 1 (0.49%) Actimize
3 1 (0.49%) Adobe Campaign
3 1 (0.49%) Oracle Cash Management
3 1 (0.49%) Oracle EBS R12
3 1 (0.49%) Oracle Financials
3 1 (0.49%) Oracle Procure-to-Pay
Cloud Services
1 56 (27.59%) Azure
2 54 (26.60%) Microsoft 365
3 29 (14.29%) AWS
4 25 (12.32%) Entra ID
5 16 (7.88%) Datadog
5 16 (7.88%) SaaS
6 12 (5.91%) OneDrive
7 10 (4.93%) IaaS
7 10 (4.93%) PaaS
8 8 (3.94%) Amazon S3
8 8 (3.94%) Azure DevOps
8 8 (3.94%) Serverless
9 6 (2.96%) dbt
9 6 (2.96%) Power Platform
10 5 (2.46%) GCP
10 5 (2.46%) Snowflake
11 4 (1.97%) Amazon CloudWatch
11 4 (1.97%) Amazon EC2
11 4 (1.97%) AWS CloudFormation
11 4 (1.97%) Virtual Private Cloud
Communications & Networking
1 23 (11.33%) DNS
2 21 (10.34%) DHCP
3 17 (8.37%) Firewall
4 14 (6.90%) TCP/IP
4 14 (6.90%) VPN
4 14 (6.90%) Wi-Fi
5 12 (5.91%) SAN
6 10 (4.93%) Network Security
7 9 (4.43%) WAN
8 8 (3.94%) VLAN
9 7 (3.45%) LAN
10 5 (2.46%) SSL
11 3 (1.48%) 3GPP
11 3 (1.48%) Broadband
11 3 (1.48%) SD-WAN
11 3 (1.48%) WinSCP
12 2 (0.99%) Cisco ASA
12 2 (0.99%) Cisco IOS
12 2 (0.99%) HTTP
12 2 (0.99%) NX-OS
Database & Business Intelligence
1 16 (7.88%) SQL Server
2 6 (2.96%) Power BI
2 6 (2.96%) Tableau
3 5 (2.46%) MySQL
4 4 (1.97%) PostgreSQL
5 3 (1.48%) Amazon Athena
5 3 (1.48%) Delta Lake
5 3 (1.48%) Relational Database
6 2 (0.99%) Big Data
6 2 (0.99%) Data Lake
6 2 (0.99%) Oracle Reports
7 1 (0.49%) Amazon RDS
7 1 (0.49%) Apache Iceberg
7 1 (0.49%) Elasticsearch
7 1 (0.49%) Flink
7 1 (0.49%) Metadata
7 1 (0.49%) Sybase ASE
Development Applications
1 30 (14.78%) JIRA
2 8 (3.94%) Chocolatey
3 4 (1.97%) GitLab
4 3 (1.48%) Jenkins
4 3 (1.48%) Maven
4 3 (1.48%) RStudio
5 2 (0.99%) Git
6 1 (0.49%) Bitbucket
6 1 (0.49%) Visual Studio
6 1 (0.49%) WiX
General
1 77 (37.93%) Social Skills
2 58 (28.57%) Finance
3 52 (25.62%) Analytical Skills
4 24 (11.82%) Banking
5 13 (6.40%) Inclusion and Diversity
6 12 (5.91%) Public Sector
6 12 (5.91%) Telecoms
7 8 (3.94%) Organisational Skills
8 6 (2.96%) Documentation Skills
8 6 (2.96%) Financial Institution
8 6 (2.96%) Retail
9 5 (2.46%) Legal
9 5 (2.46%) Local Government
10 4 (1.97%) Billing
10 4 (1.97%) Manufacturing
10 4 (1.97%) Marketing
11 3 (1.48%) Investment Banking
12 2 (0.99%) Aviation
12 2 (0.99%) Back Office
13 1 (0.49%) Presentation Skills
Job Titles
1 32 (15.76%) Support Engineer
2 30 (14.78%) Analyst
3 24 (11.82%) Senior
4 23 (11.33%) IT Support
5 18 (8.87%) IT Engineer
6 15 (7.39%) IT Support Engineer
7 14 (6.90%) Azure Engineer
8 12 (5.91%) Infrastructure Engineer
8 12 (5.91%) Lead
9 11 (5.42%) Consultant
9 11 (5.42%) Service Manager
10 10 (4.93%) Applications Support
11 9 (4.43%) Architect
12 8 (3.94%) Applications Support Analyst
12 8 (3.94%) Desktop Support
12 8 (3.94%) Senior Infrastructure Engineer
12 8 (3.94%) Support Analyst
13 7 (3.45%) IT Manager
13 7 (3.45%) ITIL Manager
13 7 (3.45%) Project Manager
Libraries, Frameworks & Software Standards
1 9 (4.43%) REST
2 8 (3.94%) Terraform
3 4 (1.97%) .NET
3 4 (1.97%) Jakarta EE
3 4 (1.97%) Oracle Fusion
4 3 (1.48%) AngularJS
4 3 (1.48%) Bootstrap
4 3 (1.48%) CSS
4 3 (1.48%) jQuery
4 3 (1.48%) PySpark
4 3 (1.48%) Sass
4 3 (1.48%) Spring
4 3 (1.48%) Spring MVC
4 3 (1.48%) Web Services
5 2 (0.99%) ARM Templates
5 2 (0.99%) Elastic Stack
5 2 (0.99%) Kafka
5 2 (0.99%) RESTful
5 2 (0.99%) SOAP
5 2 (0.99%) XML
Miscellaneous
1 29 (14.29%) Onboarding
2 11 (5.42%) CMDB
3 9 (4.43%) Cyber Threat
4 8 (3.94%) Data Centre
5 7 (3.45%) Data Protection Act
6 6 (2.96%) iPhone
6 6 (2.96%) Product Ownership
6 6 (2.96%) Video Conferencing
7 5 (2.46%) Self-Motivation
8 4 (1.97%) BYOD
8 4 (1.97%) iPad
9 3 (1.48%) Enterprise Software
9 3 (1.48%) IoT
9 3 (1.48%) Virtual Team
10 2 (0.99%) Cloud Native
10 2 (0.99%) Pricing Data
10 2 (0.99%) Private Cloud
10 2 (0.99%) PropTech
10 2 (0.99%) Social Media
10 2 (0.99%) TM Forum
Operating Systems
1 68 (33.50%) Windows
2 27 (13.30%) Windows 10
3 17 (8.37%) Windows Server
4 9 (4.43%) Android
5 7 (3.45%) Linux
6 6 (2.96%) Apple iOS
7 5 (2.46%) Mac OS
8 4 (1.97%) Windows 7
9 3 (1.48%) Unix
10 2 (0.99%) Red Hat Enterprise Linux
11 1 (0.49%) OpenVMS
11 1 (0.49%) Ubuntu
11 1 (0.49%) VMS
11 1 (0.49%) Windows Server 2008
11 1 (0.49%) Windows Server 2012
11 1 (0.49%) Windows Server 2019
Processes & Methodologies
1 92 (45.32%) ITIL
2 51 (25.12%) ITSM
3 48 (23.65%) Service Management
4 46 (22.66%) Problem-Solving
5 45 (22.17%) Root Cause Analysis
5 45 (22.17%) Stakeholder Management
6 43 (21.18%) Continuous Improvement
7 41 (20.20%) Change Management
8 39 (19.21%) Customer Service
9 35 (17.24%) Migration
10 33 (16.26%) Service Delivery
11 27 (13.30%) Problem Management
12 26 (12.81%) CI/CD
13 25 (12.32%) Roadmaps
14 23 (11.33%) Agile
14 23 (11.33%) Validation
15 22 (10.84%) Runbook
16 20 (9.85%) Stakeholder Engagement
17 19 (9.36%) DevOps
18 17 (8.37%) Incident Response
Programming Languages
1 26 (12.81%) SQL
2 23 (11.33%) PowerShell
3 18 (8.87%) Python
4 10 (4.93%) JavaScript
5 9 (4.43%) Java
6 3 (1.48%) Bash
6 3 (1.48%) Bicep
6 3 (1.48%) R
7 1 (0.49%) ActionScript
7 1 (0.49%) ActionScript 2.0
7 1 (0.49%) COBOL
7 1 (0.49%) DataWeave
7 1 (0.49%) Korn
7 1 (0.49%) Perl
7 1 (0.49%) RPG
7 1 (0.49%) Shell Script
Qualifications
1 20 (9.85%) Degree
2 18 (8.87%) Security Cleared
3 17 (8.37%) SC Cleared
4 8 (3.94%) Azure Certification
5 7 (3.45%) ITIL Certification
6 6 (2.96%) A+ Certification
6 6 (2.96%) Computer Science Degree
6 6 (2.96%) ITIL Foundation Certificate
7 5 (2.46%) Microsoft Certification
8 4 (1.97%) PMI Certification
8 4 (1.97%) PMP
9 3 (1.48%) Network+ Certification
10 2 (0.99%) CCNP
10 2 (0.99%) Cisco Certification
10 2 (0.99%) CISM
10 2 (0.99%) CISSP
10 2 (0.99%) DV Cleared
10 2 (0.99%) Master's Degree
10 2 (0.99%) MBA
10 2 (0.99%) RIBA
Quality Assurance & Compliance
1 11 (5.42%) Data Quality
1 11 (5.42%) ISO/IEC 27001
2 5 (2.46%) COBIT
2 5 (2.46%) Cyber Essentials
2 5 (2.46%) GDPR
2 5 (2.46%) NIST
2 5 (2.46%) PMO
3 4 (1.97%) Cyber Essentials PLUS
4 3 (1.48%) GRC
5 2 (0.99%) QA
6 1 (0.49%) DICOM
6 1 (0.49%) GxP
6 1 (0.49%) HIPAA
6 1 (0.49%) HL7
6 1 (0.49%) ISO 20022
6 1 (0.49%) PCI DSS
6 1 (0.49%) Sarbanes-Oxley
System Software
1 47 (23.15%) Active Directory
2 11 (5.42%) VMware Infrastructure
3 8 (3.94%) Docker
4 7 (3.45%) Virtual Desktop
5 5 (2.46%) Hyper-V
6 1 (0.49%) Apache ZooKeeper
6 1 (0.49%) Virtual Machines
6 1 (0.49%) VMware Workstation
6 1 (0.49%) XenDesktop
Systems Management
1 28 (13.79%) Microsoft Intune
2 14 (6.90%) SCCM
3 10 (4.93%) Kubernetes
4 9 (4.43%) Grafana
5 5 (2.46%) Prometheus
6 2 (0.99%) FortiGate
6 2 (0.99%) Jamf Pro
6 2 (0.99%) Single Sign-On
7 1 (0.49%) Active Directory Federation Services
7 1 (0.49%) CloudHub
7 1 (0.49%) NetBackup
7 1 (0.49%) PingFederate
7 1 (0.49%) systemd
7 1 (0.49%) Systems Management Server (SMS)
7 1 (0.49%) Tivoli Storage Manager
7 1 (0.49%) WMI
7 1 (0.49%) WSUS
Vendors
1 82 (40.39%) Microsoft
2 52 (25.62%) ServiceNow
3 22 (10.84%) VMware
4 12 (5.91%) Cisco
5 11 (5.42%) Zscaler
6 10 (4.93%) Oracle
7 8 (3.94%) AppDynamics
7 8 (3.94%) Apple
7 8 (3.94%) Dynatrace
7 8 (3.94%) HP
7 8 (3.94%) Tenable
8 6 (2.96%) Salesforce
9 5 (2.46%) Databricks
9 5 (2.46%) Splunk
10 4 (1.97%) Citrix
10 4 (1.97%) Remedy
11 3 (1.48%) CrowdStrike
12 2 (0.99%) Freshdesk
12 2 (0.99%) Palo Alto
12 2 (0.99%) Snow