SLA Contracts in London

Service Level Agreement (SLA)
England > London

The table below provides summary statistics for contract job vacancies advertised in London requiring SLA skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited SLA over the 6 months leading up to 6 July 2025, comparing them to the same period in the previous two years.

6 months to
6 Jul 2025
Same period 2024 Same period 2023
Rank 235 214 269
Rank change year-on-year -21 +55 +11
Contract jobs citing SLA 127 198 230
As % of all contract jobs advertised in London 0.96% 1.13% 0.89%
As % of the Quality Assurance & Compliance category 5.81% 8.23% 6.62%
Number of daily rates quoted 85 118 145
10th Percentile £210 £180 £170
25th Percentile £231 £231 £213
Median daily rate (50th Percentile) £375 £400 £350
Median % change year-on-year -6.25% +14.29% -22.22%
75th Percentile £540 £525 £500
90th Percentile £675 £631 £675
England median daily rate £350 £350 £300
% change year-on-year - +16.67% -7.69%
Number of hourly rates quoted 10 23 7
10th Percentile £21.75 £16.25 £13.41
25th Percentile - £18.07 £15.84
Median hourly rate £25.15 £23.80 £18.93
Median % change year-on-year +5.67% +25.73% -41.75%
75th Percentile £44.25 £42.25 £19.75
90th Percentile £55.38 £53.35 £22.00
England median hourly rate £22.14 £14.97 £18.36
% change year-on-year +47.90% -18.48% +10.12%

All Quality Assurance and Compliance Skills
London

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring quality assurance or compliance skills in London.

Contract vacancies with a requirement for quality assurance or compliance skills 2,186 2,406 3,476
As % of all contract IT jobs advertised in London 16.45% 13.67% 13.52%
Number of daily rates quoted 1,445 1,675 2,568
10th Percentile £325 £350 £356
25th Percentile £413 £426 £450
Median daily rate (50th Percentile) £525 £550 £575
Median % change year-on-year -4.55% -4.35% +4.55%
75th Percentile £675 £684 £700
90th Percentile £756 £800 £798
England median daily rate £500 £525 £530
% change year-on-year -4.76% -0.94% +0.95%
Number of hourly rates quoted 31 60 35
10th Percentile £22.75 £12.50 £18.07
25th Percentile £25.15 £17.94 £21.24
Median hourly rate £34.50 £23.80 £26.00
Median % change year-on-year +44.96% -8.46% -32.03%
75th Percentile £49.38 £43.75 £63.00
90th Percentile £65.00 £55.50 £81.50
England median hourly rate £31.88 £24.43 £41.77
% change year-on-year +30.50% -41.51% +60.65%

SLA
Job Vacancy Trend in London

Job postings citing SLA as a proportion of all IT jobs advertised in London.

Job vacancy trend for SLA in London

SLA
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing SLA in London.

Daily rate trend for SLA in London

SLA
Daily Rate Histogram in London

Daily rate distribution for jobs citing SLA in London over the 6 months to 6 July 2025.

Daily rate histogram for SLA in London

SLA
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing SLA in London.

Hourly rate trend for SLA in London

SLA
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing SLA in London over the 6 months to 6 July 2025.

Hourly rate histogram for SLA in London

SLA
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the London region over the 6 months to 6 July 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London -16 18 £513 -3.30% 54
West London +15 8 £250 - 8
South London 0 4 £225 +12.50% 2
SLA
England

SLA
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (3.15%) Microsoft Exchange
2 3 (2.36%) Confluence
3 2 (1.57%) Oracle Workflow
3 2 (1.57%) Skype for Business
4 1 (0.79%) Adobe Experience Manager
4 1 (0.79%) Apache
4 1 (0.79%) Apache Spark
4 1 (0.79%) IIS
Applications
1 17 (13.39%) Microsoft Office
2 3 (2.36%) Microsoft Project
2 3 (2.36%) MS Visio
3 2 (1.57%) Microsoft Excel
4 1 (0.79%) Microsoft PowerPoint
Business Applications
1 5 (3.94%) SAP S/4HANA
1 5 (3.94%) SAP SD
Cloud Services
1 21 (16.54%) Microsoft 365
2 17 (13.39%) Azure
3 10 (7.87%) AWS
4 6 (4.72%) SaaS
5 5 (3.94%) Power Platform
6 3 (2.36%) Azure Sentinel
7 2 (1.57%) Amazon OpenSearch
7 2 (1.57%) Cloud Computing
7 2 (1.57%) GCP
7 2 (1.57%) IaaS
7 2 (1.57%) PaaS
8 1 (0.79%) Dynamics 365
8 1 (0.79%) Entra ID
8 1 (0.79%) GitHub
8 1 (0.79%) GitHub Actions
8 1 (0.79%) Google Kubernetes Engine
8 1 (0.79%) Power Automate
Communications & Networking
1 14 (11.02%) Network Security
2 9 (7.09%) WAN
3 8 (6.30%) VoIP
4 7 (5.51%) LAN
4 7 (5.51%) Wireless
5 6 (4.72%) Firewall
5 6 (4.72%) VPN
6 5 (3.94%) BGP
6 5 (3.94%) TCP/IP
7 4 (3.15%) 5G
7 4 (3.15%) IPsec
7 4 (3.15%) MPLS
8 3 (2.36%) DHCP
8 3 (2.36%) Remote Desktop
8 3 (2.36%) SNMP
8 3 (2.36%) SSH
8 3 (2.36%) Telnet
8 3 (2.36%) Wireshark
9 2 (1.57%) DNS
9 2 (1.57%) SSL
Database & Business Intelligence
1 5 (3.94%) SAP HANA
1 5 (3.94%) SQL Server
2 4 (3.15%) Power BI
3 3 (2.36%) MySQL
4 2 (1.57%) Data Warehouse
5 1 (0.79%) Elasticsearch
5 1 (0.79%) Oracle Database
5 1 (0.79%) RDBMS
5 1 (0.79%) Relational Database
5 1 (0.79%) Sybase ASE
5 1 (0.79%) Tableau
Development Applications
1 6 (4.72%) JIRA
2 5 (3.94%) LSMW
3 3 (2.36%) GitLab
4 2 (1.57%) Cucumber
4 2 (1.57%) Git
4 2 (1.57%) Selenium
4 2 (1.57%) Zephyr
5 1 (0.79%) Maven
General
1 43 (33.86%) Finance
2 38 (29.92%) Social Skills
3 17 (13.39%) Banking
4 11 (8.66%) Analytical Skills
4 11 (8.66%) Telecoms
5 8 (6.30%) Public Sector
6 6 (4.72%) Legal
6 6 (4.72%) Marketing
7 5 (3.94%) Financial Institution
8 4 (3.15%) Inclusion and Diversity
8 4 (3.15%) Presentation Skills
9 3 (2.36%) Investment Banking
9 3 (2.36%) Organisational Skills
10 2 (1.57%) Advertising
10 2 (1.57%) Automotive
10 2 (1.57%) French Language
10 2 (1.57%) Front Office
11 1 (0.79%) Back Office
11 1 (0.79%) Japanese Language
11 1 (0.79%) Publishing
Job Titles
1 13 (10.24%) Analyst
2 11 (8.66%) Operations Manager
2 11 (8.66%) Support Engineer
3 10 (7.87%) Applications Support
3 10 (7.87%) Architect
4 9 (7.09%) Consultant
4 9 (7.09%) IT Support
4 9 (7.09%) Lead
5 8 (6.30%) IT Engineer
6 7 (5.51%) Security Engineer
7 6 (4.72%) Network Engineer
7 6 (4.72%) Support Analyst
8 5 (3.94%) IT Manager
8 5 (3.94%) SAP Consultant
8 5 (3.94%) SAP SD Consultant
8 5 (3.94%) Senior
8 5 (3.94%) Service Manager
8 5 (3.94%) Technical Engineer
8 5 (3.94%) Technical Support
8 5 (3.94%) Technical Support Engineer
Libraries, Frameworks & Software Standards
1 5 (3.94%) BAPI
1 5 (3.94%) EDI
1 5 (3.94%) IDoc
1 5 (3.94%) SAP ALE
1 5 (3.94%) SAP Fiori
2 4 (3.15%) XML
3 3 (2.36%) JSON
4 2 (1.57%) Elastic Stack
4 2 (1.57%) Gherkin
4 2 (1.57%) RESTful
4 2 (1.57%) SOAP
5 1 (0.79%) AngularJS
5 1 (0.79%) Bootstrap
5 1 (0.79%) CSS
5 1 (0.79%) jQuery
5 1 (0.79%) Pandas
5 1 (0.79%) REST
5 1 (0.79%) Sass
5 1 (0.79%) Spring MVC
5 1 (0.79%) Web Services
Miscellaneous
1 11 (8.66%) Security Posture
2 10 (7.87%) Data Centre
2 10 (7.87%) Management Information System
3 6 (4.72%) Onboarding
4 4 (3.15%) Driving Licence
4 4 (3.15%) Enterprise Software
4 4 (3.15%) Replication
5 3 (2.36%) Product Ownership
5 3 (2.36%) Self-Motivation
5 3 (2.36%) Smartphone
6 2 (1.57%) Blog
6 2 (1.57%) Foreign Exchange (FX)
6 2 (1.57%) SWIFT Messaging Network
6 2 (1.57%) Video Conferencing
7 1 (0.79%) Cloud Native
7 1 (0.79%) Cyber Defence
7 1 (0.79%) Hybrid Cloud
7 1 (0.79%) Mainframe
7 1 (0.79%) OTC Derivatives
7 1 (0.79%) Public Cloud
Operating Systems
1 27 (21.26%) Windows
2 11 (8.66%) Windows 10
3 9 (7.09%) Mac OS
4 7 (5.51%) Linux
5 5 (3.94%) Android
6 3 (2.36%) Windows Server
7 2 (1.57%) Apple iOS
7 2 (1.57%) Unix
7 2 (1.57%) VMS
8 1 (0.79%) MVS
8 1 (0.79%) Windows 7
8 1 (0.79%) zOS
Processes & Methodologies
1 31 (24.41%) ITIL
2 29 (22.83%) Problem-Solving
3 18 (14.17%) Change Management
4 15 (11.81%) Service Delivery
5 14 (11.02%) Customer Service
6 13 (10.24%) ITSM
7 12 (9.45%) Configuration Management
7 12 (9.45%) Cybersecurity
7 12 (9.45%) Project Management
7 12 (9.45%) Stakeholder Management
7 12 (9.45%) Vulnerability Management
8 11 (8.66%) Migration
8 11 (8.66%) Performance Tuning
8 11 (8.66%) Service Management
9 10 (7.87%) Agile
9 10 (7.87%) Risk Management
9 10 (7.87%) SIEM
10 9 (7.09%) Data Loss Prevention
10 9 (7.09%) Privileged Access Management
10 9 (7.09%) Security Operations
Programming Languages
1 19 (14.96%) SQL
2 9 (7.09%) Java
3 8 (6.30%) Python
4 5 (3.94%) ABAP
5 2 (1.57%) Go
5 2 (1.57%) PowerShell
5 2 (1.57%) Ruby
6 1 (0.79%) Assembly Language
6 1 (0.79%) C#
6 1 (0.79%) JavaScript
6 1 (0.79%) JCL
6 1 (0.79%) REXX
Qualifications
1 13 (10.24%) Cisco Certification
2 12 (9.45%) Degree
3 11 (8.66%) SC Cleared
3 11 (8.66%) Security Cleared
4 9 (7.09%) CISSP
5 8 (6.30%) (ISC)2 CCSP
6 6 (4.72%) CCSP
6 6 (4.72%) GCIH
7 4 (3.15%) Computer Science Degree
7 4 (3.15%) DV Cleared
8 3 (2.36%) CEH
8 3 (2.36%) ITIL Certification
8 3 (2.36%) ITIL Foundation Certificate
9 2 (1.57%) AWS Certification
9 2 (1.57%) CCNA
9 2 (1.57%) CCNP
9 2 (1.57%) ISTQB
9 2 (1.57%) Microsoft Certification
9 2 (1.57%) PRINCE2 Certification
9 2 (1.57%) TOGAF Certification
Quality Assurance & Compliance
1 10 (7.87%) NIST
2 9 (7.09%) ISO/IEC 27001
3 5 (3.94%) QA
4 4 (3.15%) ISO/IEC 20000
5 3 (2.36%) Data Quality
6 1 (0.79%) PCI DSS
6 1 (0.79%) PMO
System Software
1 15 (11.81%) Active Directory
2 3 (2.36%) FreeRADIUS
2 3 (2.36%) iptables
2 3 (2.36%) Virtual Desktop
2 3 (2.36%) Virtual Machines
3 2 (1.57%) Docker
3 2 (1.57%) KVM
3 2 (1.57%) VMware ESXi
3 2 (1.57%) VMware Infrastructure
4 1 (0.79%) ACF2
4 1 (0.79%) Firmware
4 1 (0.79%) Oracle RAC
4 1 (0.79%) RACF
Systems Management
1 8 (6.30%) Microsoft Intune
1 8 (6.30%) SCCM
2 4 (3.15%) Terraform
2 4 (3.15%) ZABBIX
3 3 (2.36%) Ansible
3 3 (2.36%) Cacti
3 3 (2.36%) Grafana
3 3 (2.36%) Kubernetes
3 3 (2.36%) Nagios
3 3 (2.36%) Netcool
3 3 (2.36%) Proxmox
3 3 (2.36%) Puppet
4 1 (0.79%) CA Spectrum
4 1 (0.79%) Cisco CUCM
4 1 (0.79%) Data Guard
4 1 (0.79%) Graylog
4 1 (0.79%) logstash
4 1 (0.79%) Nessus
4 1 (0.79%) Prometheus
4 1 (0.79%) WSUS
Vendors
1 35 (27.56%) Microsoft
2 14 (11.02%) Cisco
3 13 (10.24%) ServiceNow
4 8 (6.30%) Dell
4 8 (6.30%) Nokia
5 7 (5.51%) Apple
5 7 (5.51%) HP
6 6 (4.72%) Splunk
7 5 (3.94%) Bloomberg
7 5 (3.94%) Reuters
7 5 (3.94%) SAP
7 5 (3.94%) VMware
8 4 (3.15%) Remedy
9 3 (2.36%) Juniper
9 3 (2.36%) Oracle
9 3 (2.36%) Palo Alto
9 3 (2.36%) Tenable
10 2 (1.57%) IBM
10 2 (1.57%) Informatica
10 2 (1.57%) SolarWinds