SLA Contract Job Trends in London

Service Level Agreement (SLA)
England > London

The table below provides summary statistics and contractor rates for jobs advertised in London requiring SLA skills. It covers contract job vacancies from the 6 months leading up to 2 October 2026, with comparisons to the same periods in the previous two years.

6 months to
2 Oct 2026
Same period 2025 Same period 2024
Rank 289 249 267
Rank change year-on-year -40 +18 -34
Contract jobs citing SLA 176 126 123
As % of all contract jobs in London 0.86% 0.93% 0.76%
As % of the Quality Assurance & Compliance category 4.47% 5.38% 5.56%
Number of daily rates quoted 124 78 66
10th Percentile £173 £213 £154
25th Percentile £244 £250 £200
Median daily rate (50th Percentile) £411 £418 £295
Median % change year-on-year -1.50% +41.53% -34.44%
75th Percentile £521 £583 £497
90th Percentile £605 £766 £669
England median daily rate £425 £375 £300
% change year-on-year +13.33% +25.00% -25.00%
Number of hourly rates quoted 2 20 18
10th Percentile £16.79 £24.84 £18.09
25th Percentile £17.91 - £21.25
Median hourly rate £20.02 £25.15 £23.80
Median % change year-on-year -20.40% +5.67% +26.01%
75th Percentile £22.39 £30.62 £26.48
90th Percentile £23.65 £45.65 £51.75
England median hourly rate £19.33 £22.14 £19.18
% change year-on-year -12.69% +15.43% +9.60%

All Quality Assurance and Compliance Skills
London

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring quality assurance or compliance skills in London.

Contract vacancies with a requirement for quality assurance or compliance skills 3,936 2,342 2,213
As % of all contract IT jobs advertised in London 19.34% 17.38% 13.65%
Number of daily rates quoted 2,676 1,551 1,390
10th Percentile £350 £325 £319
25th Percentile £430 £413 £420
Median daily rate (50th Percentile) £525 £525 £550
Median % change year-on-year - -4.55% -2.65%
75th Percentile £638 £650 £684
90th Percentile £725 £750 £800
England median daily rate £513 £500 £520
% change year-on-year +2.50% -3.85% -3.70%
Number of hourly rates quoted 49 54 39
10th Percentile £15.93 £23.47 £18.13
25th Percentile £21.33 £25.15 £23.80
Median hourly rate £28.00 £34.00 £31.62
Median % change year-on-year -17.65% +7.53% +12.43%
75th Percentile £40.00 £44.37 £50.88
90th Percentile £59.15 £62.60 £73.25
England median hourly rate £32.40 £32.74 £33.93
% change year-on-year -1.04% -3.52% -13.93%

SLA
Job Vacancy Trend in London

Historical trend showing the proportion of contract IT job postings citing SLA relative to all contract IT jobs advertised in London.

SLA job vacancy trend in London

SLA
Daily Rate Trend in London

Contractor daily rate distribution trend for jobs in London citing SLA.

Contractor daily rate distribution trend for jobs in London citing SLA

SLA
Daily Rate Histogram in London

Daily rate distribution for jobs citing SLA in London over the 6 months to 2 October 2026.

Daily rate histogram for SLA in London

SLA
Hourly Rate Trend in London

Contractor hourly rate distribution trend for jobs in London citing SLA.

Contractor hourly rate distribution trend for jobs in London citing SLA

SLA
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the London region over the 6 months to 2 October 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London -16 31 £350 -32.20% 27
West London -24 8 £400 +60.00% 11
North London - 2 £450 - 3
East London - 1 £215 - 2
SLA
England

SLA
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 24 (13.64%) SharePoint
2 19 (10.80%) Microsoft Exchange
3 6 (3.41%) Confluence
4 1 (0.57%) Anypoint
4 1 (0.57%) Apache
4 1 (0.57%) CICS
4 1 (0.57%) Exchange Server 2013
4 1 (0.57%) IIS
4 1 (0.57%) JBoss
4 1 (0.57%) Mule
Applications
1 9 (5.11%) Microsoft Office
2 6 (3.41%) Microsoft Excel
3 1 (0.57%) Adobe Creative Suite
3 1 (0.57%) Microsoft Project
Business Applications
1 6 (3.41%) Remedy ITSM
2 3 (1.70%) Dynamics CRM
3 2 (1.14%) Oracle Assets
3 2 (1.14%) Oracle General Ledger
3 2 (1.14%) Oracle Payables
3 2 (1.14%) Oracle Receivables
3 2 (1.14%) Oracle Subledger Accounting
4 1 (0.57%) Actimize
4 1 (0.57%) Oracle Cash Management
4 1 (0.57%) Oracle EBS R12
4 1 (0.57%) Oracle Financials
4 1 (0.57%) Oracle Procure-to-Pay
4 1 (0.57%) SAP HCM
Cloud Services
1 54 (30.68%) Azure
2 53 (30.11%) Microsoft 365
3 27 (15.34%) Entra ID
4 20 (11.36%) AWS
5 16 (9.09%) OneDrive
6 12 (6.82%) SaaS
7 9 (5.11%) Datadog
8 7 (3.98%) Azure DevOps
8 7 (3.98%) Power Platform
9 6 (3.41%) IaaS
9 6 (3.41%) PaaS
9 6 (3.41%) Serverless
10 4 (2.27%) AWS CloudFormation
10 4 (2.27%) Azure AKS
10 4 (2.27%) Azure Databricks
11 3 (1.70%) Amazon S3
11 3 (1.70%) Azure Monitor
11 3 (1.70%) Dynamics 365
11 3 (1.70%) GCP
12 2 (1.14%) Virtual Private Cloud
Communications & Networking
1 23 (13.07%) DNS
2 20 (11.36%) DHCP
3 15 (8.52%) TCP/IP
4 12 (6.82%) Firewall
4 12 (6.82%) VPN
5 11 (6.25%) Wi-Fi
6 9 (5.11%) WAN
7 8 (4.55%) SAN
8 7 (3.98%) LAN
9 6 (3.41%) Network Security
10 5 (2.84%) VLAN
11 4 (2.27%) SSL
12 3 (1.70%) SD-WAN
12 3 (1.70%) WinSCP
13 2 (1.14%) 3GPP
13 2 (1.14%) BGP
13 2 (1.14%) EIGRP
13 2 (1.14%) MPLS
13 2 (1.14%) OSPF
13 2 (1.14%) SSH
Database & Business Intelligence
1 13 (7.39%) SQL Server
2 7 (3.98%) Tableau
3 6 (3.41%) Power BI
4 4 (2.27%) Delta Lake
5 3 (1.70%) PostgreSQL
5 3 (1.70%) Relational Database
6 2 (1.14%) Big Data
6 2 (1.14%) Data Lake
6 2 (1.14%) Elasticsearch
6 2 (1.14%) Flink
6 2 (1.14%) Metadata
6 2 (1.14%) MySQL
6 2 (1.14%) Sybase ASE
7 1 (0.57%) Amazon RDS
7 1 (0.57%) Db2
7 1 (0.57%) Oracle Reports
7 1 (0.57%) Semantic Layer
7 1 (0.57%) SQL Server Integration Services
7 1 (0.57%) Sybase IQ
7 1 (0.57%) Tableau Desktop
Development Applications
1 31 (17.61%) JIRA
2 4 (2.27%) Chocolatey
2 4 (2.27%) RStudio
3 2 (1.14%) Git
3 2 (1.14%) GitLab
General
1 73 (41.48%) Social Skills
2 49 (27.84%) Finance
3 46 (26.14%) Analytical Skills
4 21 (11.93%) Banking
5 12 (6.82%) Inclusion and Diversity
6 10 (5.68%) Public Sector
7 8 (4.55%) Telecoms
8 7 (3.98%) Organisational Skills
9 6 (3.41%) Legal
10 4 (2.27%) Billing
10 4 (2.27%) Documentation Skills
11 3 (1.70%) Financial Institution
11 3 (1.70%) Front Office
11 3 (1.70%) Retail
12 2 (1.14%) Back Office
12 2 (1.14%) Local Government
12 2 (1.14%) Manufacturing
12 2 (1.14%) Marketing
13 1 (0.57%) Military
13 1 (0.57%) Publishing
Job Titles
1 37 (21.02%) Support Engineer
2 29 (16.48%) IT Support
3 24 (13.64%) Analyst
4 22 (12.50%) IT Engineer
5 21 (11.93%) IT Support Engineer
6 14 (7.95%) Senior
7 13 (7.39%) Consultant
8 11 (6.25%) Architect
8 11 (6.25%) Azure Engineer
9 10 (5.68%) Infrastructure Engineer
9 10 (5.68%) Lead
10 9 (5.11%) Applications Support
10 9 (5.11%) Service Manager
11 8 (4.55%) Desktop Support
11 8 (4.55%) ITIL Manager
12 7 (3.98%) IT Manager
12 7 (3.98%) Senior Infrastructure Engineer
12 7 (3.98%) Support Analyst
12 7 (3.98%) Support Manager
13 6 (3.41%) Applications Support Analyst
Libraries, Frameworks & Software Standards
1 10 (5.68%) REST
2 6 (3.41%) Terraform
3 4 (2.27%) PySpark
4 3 (1.70%) .NET
4 3 (1.70%) Elastic Stack
4 3 (1.70%) Kafka
5 2 (1.14%) ARM Templates
5 2 (1.14%) JDBC
5 2 (1.14%) JMX
5 2 (1.14%) Middleware
5 2 (1.14%) OpenTelemetry
5 2 (1.14%) SOAP
5 2 (1.14%) XML
6 1 (0.57%) ADO
6 1 (0.57%) EDI
6 1 (0.57%) HTML
6 1 (0.57%) Jakarta EE
6 1 (0.57%) LAMP
6 1 (0.57%) OpenAPI
6 1 (0.57%) Redux
Miscellaneous
1 31 (17.61%) Onboarding
2 10 (5.68%) Video Conferencing
3 9 (5.11%) Data Centre
4 8 (4.55%) CMDB
5 6 (3.41%) iPhone
6 5 (2.84%) Cyber Threat
6 5 (2.84%) Enterprise Software
6 5 (2.84%) Self-Motivation
7 4 (2.27%) iPad
8 3 (1.70%) Derivative
8 3 (1.70%) Replication
9 2 (1.14%) AS400
9 2 (1.14%) Foreign Exchange (FX)
9 2 (1.14%) Linux Command Line
9 2 (1.14%) PKI
9 2 (1.14%) Product Ownership
9 2 (1.14%) Social Media
9 2 (1.14%) TM Forum
9 2 (1.14%) Virtual Team
10 1 (0.57%) Security Posture
Operating Systems
1 68 (38.64%) Windows
2 30 (17.05%) Windows 10
3 18 (10.23%) Windows Server
4 13 (7.39%) Android
5 12 (6.82%) Apple iOS
6 10 (5.68%) Mac OS
7 7 (3.98%) Linux
8 4 (2.27%) Windows 7
9 2 (1.14%) Red Hat Enterprise Linux
10 1 (0.57%) OpenVMS
10 1 (0.57%) Ubuntu
10 1 (0.57%) Unix
10 1 (0.57%) VMS
10 1 (0.57%) Windows Server 2008
10 1 (0.57%) Windows Server 2012
10 1 (0.57%) Windows Server 2019
10 1 (0.57%) zOS
Processes & Methodologies
1 93 (52.84%) ITIL
2 54 (30.68%) Service Management
3 53 (30.11%) ITSM
4 51 (28.98%) Stakeholder Management
5 43 (24.43%) Problem-Solving
6 41 (23.30%) Customer Service
7 39 (22.16%) Continuous Improvement
8 34 (19.32%) Change Management
8 34 (19.32%) Root Cause Analysis
9 28 (15.91%) Service Delivery
10 25 (14.20%) Problem Management
11 24 (13.64%) Migration
12 22 (12.50%) Incident Management
12 22 (12.50%) Runbook
13 18 (10.23%) CI/CD
13 18 (10.23%) DevOps
14 17 (9.66%) Agile
15 15 (8.52%) Validation
16 14 (7.95%) Workflow
17 13 (7.39%) Roadmaps
Programming Languages
1 26 (14.77%) SQL
2 21 (11.93%) PowerShell
3 17 (9.66%) Python
4 8 (4.55%) JavaScript
5 6 (3.41%) Java
6 4 (2.27%) R
7 3 (1.70%) Bicep
8 2 (1.14%) Bash
8 2 (1.14%) COBOL
8 2 (1.14%) Perl
8 2 (1.14%) RPG
9 1 (0.57%) ActionScript
9 1 (0.57%) ActionScript 2.0
9 1 (0.57%) DataWeave
9 1 (0.57%) JCL
9 1 (0.57%) Korn
9 1 (0.57%) Shell Script
9 1 (0.57%) TypeScript
Qualifications
1 26 (14.77%) Security Cleared
2 23 (13.07%) SC Cleared
3 14 (7.95%) Degree
4 9 (5.11%) ITIL Certification
4 9 (5.11%) ITIL Foundation Certificate
5 6 (3.41%) A+ Certification
5 6 (3.41%) Azure Certification
5 6 (3.41%) Computer Science Degree
5 6 (3.41%) PMI Certification
6 5 (2.84%) PMP
7 4 (2.27%) Microsoft Certification
8 3 (1.70%) Network+ Certification
9 2 (1.14%) DV Cleared
9 2 (1.14%) Master's Degree
9 2 (1.14%) MBA
10 1 (0.57%) ACSP
10 1 (0.57%) CISM
10 1 (0.57%) DBS Check
10 1 (0.57%) RHCSA
10 1 (0.57%) Tableau Certification
Quality Assurance & Compliance
1 12 (6.82%) Data Quality
2 10 (5.68%) ISO/IEC 27001
3 5 (2.84%) COBIT
3 5 (2.84%) Cyber Essentials
3 5 (2.84%) NIST
4 4 (2.27%) Cyber Essentials PLUS
4 4 (2.27%) GDPR
4 4 (2.27%) PMO
5 3 (1.70%) ISO/IEC 20000
5 3 (1.70%) NCSC
6 2 (1.14%) HIPAA
6 2 (1.14%) Sarbanes-Oxley
7 1 (0.57%) DICOM
7 1 (0.57%) GRC
7 1 (0.57%) GxP
7 1 (0.57%) HL7
7 1 (0.57%) ISO 20022
7 1 (0.57%) PCI DSS
7 1 (0.57%) QA
System Software
1 46 (26.14%) Active Directory
2 9 (5.11%) VMware Infrastructure
3 6 (3.41%) Hyper-V
4 5 (2.84%) Docker
4 5 (2.84%) Virtual Desktop
5 2 (1.14%) Apache ZooKeeper
6 1 (0.57%) Job Entry Subsystem
6 1 (0.57%) RACF
6 1 (0.57%) Virtual Machines
6 1 (0.57%) VMware Workstation
Systems Management
1 22 (12.50%) Microsoft Intune
2 10 (5.68%) Kubernetes
3 9 (5.11%) SCCM
4 5 (2.84%) Jamf Pro
5 4 (2.27%) Grafana
5 4 (2.27%) Single Sign-On
6 3 (1.70%) Prometheus
7 2 (1.14%) Ansible
7 2 (1.14%) FortiGate
7 2 (1.14%) systemd
8 1 (0.57%) CloudHub
8 1 (0.57%) Control-M
8 1 (0.57%) Failover Clustering
8 1 (0.57%) NetBackup
8 1 (0.57%) PingFederate
8 1 (0.57%) PowerCLI
8 1 (0.57%) SCOM
8 1 (0.57%) SCOrch
8 1 (0.57%) Tivoli Storage Manager
8 1 (0.57%) WSUS
Vendors
1 78 (44.32%) Microsoft
2 51 (28.98%) ServiceNow
3 17 (9.66%) VMware
4 10 (5.68%) Cisco
4 10 (5.68%) Zscaler
5 9 (5.11%) Apple
6 6 (3.41%) Databricks
6 6 (3.41%) HP
6 6 (3.41%) Remedy
6 6 (3.41%) Salesforce
7 5 (2.84%) Oracle
8 4 (2.27%) AppDynamics
8 4 (2.27%) CrowdStrike
8 4 (2.27%) Dynatrace
8 4 (2.27%) Tenable
9 3 (1.70%) Citrix
9 3 (1.70%) Palo Alto
9 3 (1.70%) SAP
10 2 (1.14%) IBM
10 2 (1.14%) Sybase