Period
to 26 June 2019

The following table provides summary statistics for contract job vacancies advertised in London with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 26 June 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
England > London
6 months to
26 Jun 2019
Same period 2018 Same period 2017
Rank 283 252 264
Rank change year-on-year -31 +12 -17
Contract jobs citing SLA 355 491 404
As % of all contract IT jobs advertised in London 0.88% 1.08% 1.01%
As % of the Quality Assurance & Compliance category 8.91% 9.32% 8.32%
Number of daily rates quoted 225 290 259
London median daily rate £375 £365 £363
Median daily rate % change year-on-year +2.74% +0.69% +3.57%
10th Percentile £125 £130 £128
90th Percentile £563 £553 £613
England median daily rate £300 £333 £338
% change year-on-year -9.77% -1.48% +3.85%
Number of hourly rates quoted 27 40 33
London median hourly rate £15.00 £17.25 £15.00
Median hourly rate % change year-on-year -13.04% +15.00% -25.93%
10th Percentile £12.50 £13.24 £12.59
90th Percentile £22.85 £100.75 £25.00
England median hourly rate £15.00 £15.00 £14.50
% change year-on-year - +3.45% -3.33%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
London
Contract vacancies with a requirement for quality assurance or compliance skills 3,985 5,267 4,856
As % of all contract IT jobs advertised in London 9.88% 11.64% 12.09%
Number of daily rates quoted 2,685 3,662 3,427
London median daily rate £500 £488 £488
Median daily rate % change year-on-year +2.56% - +8.33%
10th Percentile £306 £300 £300
90th Percentile £675 £675 £675
England median daily rate £450 £450 £450
Number of hourly rates quoted 58 91 62
London median hourly rate £21.00 £25.00 £20.50
Median hourly rate % change year-on-year -16.00% +21.95% -7.30%
10th Percentile £12.50 £14.00 £12.88
90th Percentile £51.35 £65.25 £50.00
England median hourly rate £23.34 £23.50 £19.00
% change year-on-year -0.68% +23.68% -20.83%

SLA
Job Vacancy Trend in London

Job postings citing SLA as a percentage of all IT jobs advertised in London.

Job vacancy trend for SLA in London

SLA
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in London.

Contractor daily rate trend for SLA in London

SLA
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing SLA in London over the 6 months to 26 June 2019.

Contractor daily rate histogram for SLA in London

SLA
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in London.

Contractor hourly rate trend for SLA in London

SLA
Contractor Hourly Rate Histogram in London

The hourly rate distribution of IT jobs citing SLA in London over the 6 months to 26 June 2019.

Contractor hourly rate histogram for SLA in London

SLA
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the London region over the 6 months to 26 June 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London +4 62 £419 +19.64% 8
West London +16 29 £344 +67.68% 4
East London -9 19 £381 -19.74% 1
South London +4 11 £155 -57.24%
North London - 8 £130 - 1
SLA
England

For the 6 months to 26 June 2019, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region with a requirement for SLA.

1 153 (43.10%) Windows
2 107 (30.14%) ITIL
3 90 (25.35%) Active Directory
4 79 (22.25%) Microsoft
5 69 (19.44%) Service Management
6 66 (18.59%) Finance
7 58 (16.34%) Windows 10
8 56 (15.77%) Windows 7
9 52 (14.65%) Microsoft Office
10 49 (13.80%) Problem-Solving
11 45 (12.68%) Microsoft Azure
12 44 (12.39%) Service Delivery
13 43 (12.11%) Windows Server
14 41 (11.55%) Agile Software Development
15 40 (11.27%) Office 365
16 37 (10.42%) Degree
17 33 (9.30%) Microsoft Certification
18 32 (9.01%) Cisco
18 32 (9.01%) SQL
18 32 (9.01%) SCCM
18 32 (9.01%) Analytical Skills
19 30 (8.45%) ServiceNow
19 30 (8.45%) Root Cause Analysis
19 30 (8.45%) Incident Management
20 29 (8.17%) VMware
20 29 (8.17%) MCSE
21 28 (7.89%) Project Management
22 27 (7.61%) DNS
22 27 (7.61%) High Availability
23 26 (7.32%) Security Cleared

SLA
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (5.63%) MS Exchange
2 13 (3.66%) SharePoint
2 13 (3.66%) Skype for Business
3 10 (2.82%) OpenStack
4 6 (1.69%) Exchange Server 2010
4 6 (1.69%) Oracle Workflow
5 4 (1.13%) CMS
5 4 (1.13%) IIS
5 4 (1.13%) SharePoint Server
6 2 (0.56%) Confluence
6 2 (0.56%) Exchange Server 2013
7 1 (0.28%) Appian
7 1 (0.28%) Cloud Foundry
7 1 (0.28%) Elasticsearch
7 1 (0.28%) Exchange Server 2007
7 1 (0.28%) IBM Notes
7 1 (0.28%) JBoss
7 1 (0.28%) nginx
7 1 (0.28%) Oracle SOA Suite
7 1 (0.28%) Umbraco
Applications
1 52 (14.65%) Microsoft Office
2 16 (4.51%) Microsoft Excel
3 9 (2.54%) Microsoft PowerPoint
4 5 (1.41%) MS Visio
5 2 (0.56%) AutoCAD
5 2 (0.56%) Spreadsheet
6 1 (0.28%) Photoshop
6 1 (0.28%) Revit
6 1 (0.28%) SketchUp
6 1 (0.28%) Stata
Business Applications
1 7 (1.97%) Oracle EBS
1 7 (1.97%) Oracle Payables
2 6 (1.69%) Oracle Procure-to-Pay
2 6 (1.69%) Oracle Receivables
3 5 (1.41%) Oracle Assets
3 5 (1.41%) Oracle Financials
3 5 (1.41%) Oracle iProcurement
3 5 (1.41%) Oracle Subledger Accounting
4 4 (1.13%) Eikon
4 4 (1.13%) Oracle E-Business Tax
4 4 (1.13%) Oracle Internet Expenses
5 3 (0.85%) Oracle General Ledger
6 2 (0.56%) Oracle BPM
6 2 (0.56%) Oracle EBS R12
6 2 (0.56%) SAP Oil and Gas
7 1 (0.28%) Actimize
7 1 (0.28%) BPCS
7 1 (0.28%) HFM
7 1 (0.28%) Remedy ITSM
7 1 (0.28%) SAP PM
Cloud Services
1 45 (12.68%) Microsoft Azure
2 40 (11.27%) Office 365
3 17 (4.79%) Amazon AWS
4 7 (1.97%) IaaS
5 6 (1.69%) PaaS
5 6 (1.69%) Power Platform
6 5 (1.41%) Google Cloud Platform
6 5 (1.41%) OpenShift
6 5 (1.41%) ShareGate
7 4 (1.13%) Azure Active Directory
7 4 (1.13%) Azure Data Factory
8 3 (0.85%) Amazon EC2
8 3 (0.85%) Amazon S3
9 2 (0.56%) AWS Lambda
9 2 (0.56%) OneDrive
9 2 (0.56%) SaaS
9 2 (0.56%) Serverless
9 2 (0.56%) Virtual Private Cloud
10 1 (0.28%) Adobe Creative Cloud
10 1 (0.28%) Microsoft Flow
Communications & Networking
1 27 (7.61%) DNS
2 23 (6.48%) DHCP
3 19 (5.35%) Firewall
3 19 (5.35%) WAN
4 18 (5.07%) LAN
5 14 (3.94%) VPN
6 13 (3.66%) Internet
7 12 (3.38%) SAN
7 12 (3.38%) TCP/IP
7 12 (3.38%) Wireless
8 11 (3.10%) Skype
9 7 (1.97%) VoIP
10 6 (1.69%) MPLS
10 6 (1.69%) SMTP
11 5 (1.41%) Intranet
11 5 (1.41%) IP Telephony
12 4 (1.13%) Cisco IOS
12 4 (1.13%) Ethernet
12 4 (1.13%) IPsec
12 4 (1.13%) VLAN
Database & Business Intelligence
1 17 (4.79%) SQL Server
2 9 (2.54%) Relational Database
3 7 (1.97%) SQL Server 2012
3 7 (1.97%) SQL Server Integration Services
3 7 (1.97%) SQL Server Reporting Services
4 6 (1.69%) SQL Server 2008
5 5 (1.41%) Amazon RDS
5 5 (1.41%) Power BI
6 4 (1.13%) MySQL
6 4 (1.13%) SQL Server 2017
7 3 (0.85%) Big Data
7 3 (0.85%) Oracle Reports
7 3 (0.85%) SQL Server 2014
8 2 (0.56%) Amazon DynamoDB
8 2 (0.56%) Azure SQL Database
8 2 (0.56%) Data Warehouse
8 2 (0.56%) Essbase
8 2 (0.56%) Hadoop
8 2 (0.56%) Oracle Database
8 2 (0.56%) QualityStage
Development Applications
1 11 (3.10%) MSI
2 7 (1.97%) InstallShield
3 5 (1.41%) Visual Studio
4 3 (0.85%) Hudson
5 2 (0.56%) Jenkins
5 2 (0.56%) JIRA
6 1 (0.28%) Git (software)
6 1 (0.28%) JMeter
6 1 (0.28%) Maven
6 1 (0.28%) Oracle Forms
6 1 (0.28%) Selenium
6 1 (0.28%) SQL Server Management Studio (SSMS)
6 1 (0.28%) Subversion
6 1 (0.28%) TeamCity
6 1 (0.28%) WinDbg
General
1 66 (18.59%) Finance
2 26 (7.32%) Banking
3 22 (6.20%) Telecoms
4 17 (4.79%) Law
4 17 (4.79%) Legal
5 10 (2.82%) Front Office
6 9 (2.54%) Investment Banking
7 8 (2.25%) Retail
8 6 (1.69%) Financial Institution
9 4 (1.13%) Billing
10 3 (0.85%) Marketing
10 3 (0.85%) Pharmaceutical
11 2 (0.56%) Advertising
11 2 (0.56%) Back Office
11 2 (0.56%) Corporate Banking
12 1 (0.28%) General Ledger
12 1 (0.28%) International Banking
12 1 (0.28%) Manufacturing
12 1 (0.28%) Private Banking
12 1 (0.28%) Retail Banking
Job Titles
1 63 (17.75%) Analyst
2 49 (13.80%) Support Engineer
3 35 (9.86%) Service Manager
4 32 (9.01%) Desktop Support
5 29 (8.17%) Support Analyst
6 24 (6.76%) 2nd Line Support
6 24 (6.76%) Service Analyst
7 19 (5.35%) Consultant
7 19 (5.35%) Service Desk Analyst
8 18 (5.07%) IT Engineer
9 17 (4.79%) 2nd Line Engineer
10 16 (4.51%) 1st Line Support
10 16 (4.51%) Developer
10 16 (4.51%) IT Support
11 15 (4.23%) Administrator
11 15 (4.23%) Desktop Engineer
12 13 (3.66%) 2nd Line Support Engineer
13 12 (3.38%) 1st Line Engineer
13 12 (3.38%) Architect
13 12 (3.38%) Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 21 (5.92%) Web Services
2 11 (3.10%) LDAP
3 9 (2.54%) SAML
4 5 (1.41%) AngularJS
4 5 (1.41%) XML
5 4 (1.13%) .NET
5 4 (1.13%) REST
6 3 (0.85%) ASP.NET
6 3 (0.85%) ASP.NET MVC
7 2 (0.56%) CSS
7 2 (0.56%) HTML
7 2 (0.56%) Middleware
7 2 (0.56%) Oracle Fusion
7 2 (0.56%) WCF
8 1 (0.28%) .NET Framework
8 1 (0.28%) Entity Framework
8 1 (0.28%) J2EE
8 1 (0.28%) Java EE
8 1 (0.28%) OSGi
8 1 (0.28%) Struts
Miscellaneous
1 32 (9.01%) Analytical Skills
2 14 (3.94%) Clustering
3 12 (3.38%) Data Centre
3 12 (3.38%) Management Information System
4 9 (2.54%) Linux Command Line
5 8 (2.25%) Private Cloud
5 8 (2.25%) Self-Motivation
6 7 (1.97%) Video Conferencing
7 6 (1.69%) PMI
7 6 (1.69%) Replication
8 5 (1.41%) Blackberry
8 5 (1.41%) Smartphone
8 5 (1.41%) Virtual Team
9 4 (1.13%) Hybrid Cloud
9 4 (1.13%) iPhone
9 4 (1.13%) PDA
10 3 (0.85%) Fat Client
10 3 (0.85%) Greenfield Project
10 3 (0.85%) Thin Client
11 2 (0.56%) User Experience
Operating Systems
1 153 (43.10%) Windows
2 58 (16.34%) Windows 10
3 56 (15.77%) Windows 7
4 43 (12.11%) Windows Server
5 19 (5.35%) Linux
6 16 (4.51%) Windows Server 2012
7 15 (4.23%) Apple iOS
8 12 (3.38%) Android
8 12 (3.38%) Windows 8
9 10 (2.82%) Windows Server 2008
10 6 (1.69%) Mac OS
11 4 (1.13%) Windows 2000
12 3 (0.85%) Red Hat Enterprise Linux
12 3 (0.85%) Unix
13 2 (0.56%) Windows Mobile
13 2 (0.56%) Windows Server 2003
13 2 (0.56%) Windows XP
14 1 (0.28%) Mac OS X
Processes & Methodologies
1 107 (30.14%) ITIL
2 69 (19.44%) Service Management
3 49 (13.80%) Problem-Solving
4 44 (12.39%) Service Delivery
5 41 (11.55%) Agile Software Development
6 30 (8.45%) Incident Management
6 30 (8.45%) Root Cause Analysis
7 28 (7.89%) Project Management
8 27 (7.61%) High Availability
9 24 (6.76%) DevOps
9 24 (6.76%) Problem Management
10 22 (6.20%) Break/Fix
11 21 (5.92%) Workflow
12 20 (5.63%) Information Security
12 20 (5.63%) ITSM
12 20 (5.63%) Stakeholder Management
13 19 (5.35%) Change Management
13 19 (5.35%) Release Management
14 18 (5.07%) Continuous Improvement
14 18 (5.07%) Risk Management
Programming Languages
1 32 (9.01%) SQL
2 20 (5.63%) PowerShell
3 15 (4.23%) JavaScript
4 8 (2.25%) C#
4 8 (2.25%) Java
5 6 (1.69%) Bash Shell
5 6 (1.69%) Python
5 6 (1.69%) T-SQL
6 5 (1.41%) Perl
7 4 (1.13%) Shell Script
8 3 (0.85%) PHP
9 2 (0.56%) PL/SQL
9 2 (0.56%) Ruby
9 2 (0.56%) VBScript
10 1 (0.28%) Go
10 1 (0.28%) Java 8
10 1 (0.28%) R
10 1 (0.28%) Scala
10 1 (0.28%) TypeScript
Qualifications
1 37 (10.42%) Degree
2 33 (9.30%) Microsoft Certification
3 29 (8.17%) MCSE
4 26 (7.32%) Security Cleared
5 18 (5.07%) ITIL Certification
6 16 (4.51%) Cisco Certification
6 16 (4.51%) SC Cleared
7 12 (3.38%) MCSA
8 10 (2.82%) CCNA
9 9 (2.54%) CCIE
10 7 (1.97%) MCP
10 7 (1.97%) PMI Certification
11 6 (1.69%) AWS Certification
11 6 (1.69%) CCNP
12 5 (1.41%) ITIL Foundation Certificate
13 4 (1.13%) Computer Science Degree
13 4 (1.13%) MCITP
14 3 (0.85%) PMP
15 2 (0.56%) CISSP
15 2 (0.56%) HND
Quality Assurance & Compliance
1 15 (4.23%) QA
2 7 (1.97%) GDPR
3 6 (1.69%) PMO
4 5 (1.41%) Data Quality
5 4 (1.13%) ISO/IEC 27001
6 3 (0.85%) Basel II
6 3 (0.85%) HIPAA
6 3 (0.85%) PCI DSS
6 3 (0.85%) Sarbanes-Oxley
7 2 (0.56%) ISO 9001
8 1 (0.28%) EMIR
8 1 (0.28%) MiFID
System Software
1 90 (25.35%) Active Directory
2 16 (4.51%) VMware Infrastructure
3 15 (4.23%) Hyper-V
4 11 (3.10%) Microsoft App-V
5 9 (2.54%) XenApp
6 8 (2.25%) Docker
7 6 (1.69%) XenDesktop
8 5 (1.41%) Virtual Machines
9 3 (0.85%) Citrix Hypervisor
9 3 (0.85%) DFS Replication
10 2 (0.56%) VMware Server
10 2 (0.56%) vSphere
11 1 (0.28%) ISA Server
11 1 (0.28%) Terminal Services
11 1 (0.28%) vCloud
11 1 (0.28%) Virtual Desktop
11 1 (0.28%) Virtual Servers
11 1 (0.28%) VMware ESXi
Systems Management
1 32 (9.01%) SCCM
2 16 (4.51%) Single Sign-On
3 9 (2.54%) Ansible
4 8 (2.25%) AirWatch
4 8 (2.25%) SCOM
5 7 (1.97%) Kubernetes
6 5 (1.41%) Microsoft Intune
6 5 (1.41%) NetBackup
6 5 (1.41%) SnapMirror
6 5 (1.41%) SnapVault
7 3 (0.85%) Opscode Chef
7 3 (0.85%) WSUS
8 2 (0.56%) Backup Exec
8 2 (0.56%) Puppet
9 1 (0.28%) Cisco CUCM
9 1 (0.28%) Control-M
9 1 (0.28%) EMC NetWorker
9 1 (0.28%) Norton AntiVirus
9 1 (0.28%) Red Hat Satellite
9 1 (0.28%) SCVMM
Vendors
1 79 (22.25%) Microsoft
2 32 (9.01%) Cisco
3 30 (8.45%) ServiceNow
4 29 (8.17%) VMware
5 17 (4.79%) Red Hat
6 16 (4.51%) Oracle
7 14 (3.94%) Citrix
7 14 (3.94%) HP
8 12 (3.38%) Splunk
9 11 (3.10%) Sony
10 10 (2.82%) Ivanti
10 10 (2.82%) Remedy
11 9 (2.54%) Dell
11 9 (2.54%) Google
11 9 (2.54%) NetApp
12 7 (1.97%) IBM
12 7 (1.97%) Novell
12 7 (1.97%) Palo Alto
12 7 (1.97%) SAP
13 6 (1.69%) Meraki