SLA Contract Job Trends in London

Service Level Agreement (SLA)
England > London

The table below provides summary statistics and contractor rates for jobs advertised in London requiring SLA skills. It covers contract job vacancies from the 6 months leading up to 1 August 2026, with comparisons to the same periods in the previous two years.

6 months to
1 Aug 2026
Same period 2025 Same period 2024
Rank 249 229 223
Rank change year-on-year -20 -6 +35
Contract jobs citing SLA 197 141 172
As % of all contract jobs in London 0.98% 1.03% 1.05%
As % of the Quality Assurance & Compliance category 5.23% 6.09% 7.66%
Number of daily rates quoted 122 96 101
10th Percentile £200 £212 £175
25th Percentile £320 £250 £218
Median daily rate (50th Percentile) £450 £420 £400
Median % change year-on-year +7.14% +5.00% +6.67%
75th Percentile £520 £586 £525
90th Percentile £600 £725 £650
England median daily rate £450 £390 £350
% change year-on-year +15.38% +11.43% -
Number of hourly rates quoted 9 14 20
10th Percentile £17.67 £22.95 £16.23
25th Percentile £18.07 - £17.72
Median hourly rate £24.00 £25.15 £23.80
Median % change year-on-year -4.57% +5.67% +28.93%
75th Percentile £25.77 £38.35 £24.18
90th Percentile £38.58 £51.05 £51.75
England median hourly rate £18.79 £22.14 £15.54
% change year-on-year -15.13% +42.52% -15.40%

All Quality Assurance and Compliance Skills
London

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring quality assurance or compliance skills in London.

Contract vacancies with a requirement for quality assurance or compliance skills 3,766 2,314 2,246
As % of all contract IT jobs advertised in London 18.69% 16.97% 13.75%
Number of daily rates quoted 2,534 1,556 1,549
10th Percentile £350 £323 £350
25th Percentile £430 £413 £425
Median daily rate (50th Percentile) £525 £525 £550
Median % change year-on-year - -4.55% -4.35%
75th Percentile £638 £652 £675
90th Percentile £738 £750 £789
England median daily rate £507 £500 £525
% change year-on-year +1.45% -4.76% -1.87%
Number of hourly rates quoted 51 37 45
10th Percentile £19.00 £22.75 £17.12
25th Percentile £25.25 £25.15 £21.00
Median hourly rate £28.55 £34.48 £26.56
Median % change year-on-year -17.20% +29.82% -32.62%
75th Percentile £47.59 £44.75 £43.75
90th Percentile £63.75 £55.70 £58.00
England median hourly rate £38.72 £30.75 £27.09
% change year-on-year +25.94% +13.49% -35.14%

SLA
Job Vacancy Trend in London

Historical trend showing the proportion of contract IT job postings citing SLA relative to all contract IT jobs advertised in London.

SLA job vacancy trend in London

SLA
Daily Rate Trend in London

Contractor daily rate distribution trend for jobs in London citing SLA.

Contractor daily rate distribution trend for jobs in London citing SLA

SLA
Daily Rate Histogram in London

Daily rate distribution for jobs citing SLA in London over the 6 months to 1 August 2026.

Daily rate histogram for SLA in London

SLA
Hourly Rate Trend in London

Contractor hourly rate distribution trend for jobs in London citing SLA.

Contractor hourly rate distribution trend for jobs in London citing SLA

SLA
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing SLA in London over the 6 months to 1 August 2026.

Hourly rate histogram for SLA in London

SLA
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the London region over the 6 months to 1 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London -4 27 £475 -8.43% 10
West London -15 9 £400 +60.00% 10
East London - 2 £400 - 5
North London - 2 £450 -
South London -19 1 £215 -4.57% 2
SLA
England

SLA
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 13 (6.60%) Microsoft Exchange
2 12 (6.09%) SharePoint
3 4 (2.03%) Adobe Experience Manager
3 4 (2.03%) Confluence
4 3 (1.52%) Apache Airflow
5 1 (0.51%) Anypoint
5 1 (0.51%) Apache
5 1 (0.51%) ArcGIS
5 1 (0.51%) Exchange Server 2013
5 1 (0.51%) IIS
5 1 (0.51%) JBoss
5 1 (0.51%) Mule
5 1 (0.51%) OpenStack
Applications
1 10 (5.08%) Microsoft Office
2 6 (3.05%) Microsoft Excel
3 4 (2.03%) MS Visio
4 1 (0.51%) Microsoft Project
Business Applications
1 5 (2.54%) Remedy ITSM
2 4 (2.03%) Dynamics CRM
3 2 (1.02%) Oracle Assets
3 2 (1.02%) Oracle General Ledger
3 2 (1.02%) Oracle Payables
3 2 (1.02%) Oracle Receivables
3 2 (1.02%) Oracle Subledger Accounting
4 1 (0.51%) Actimize
4 1 (0.51%) Adobe Campaign
4 1 (0.51%) Oracle Cash Management
4 1 (0.51%) Oracle EBS R12
4 1 (0.51%) Oracle Financials
4 1 (0.51%) Oracle Procure-to-Pay
Cloud Services
1 52 (26.40%) Azure
2 48 (24.37%) Microsoft 365
3 25 (12.69%) AWS
4 21 (10.66%) Entra ID
5 18 (9.14%) Datadog
6 14 (7.11%) SaaS
7 11 (5.58%) IaaS
7 11 (5.58%) PaaS
8 9 (4.57%) OneDrive
9 8 (4.06%) Amazon S3
10 7 (3.55%) Azure DevOps
11 6 (3.05%) dbt
11 6 (3.05%) Power Platform
12 5 (2.54%) Amazon EC2
12 5 (2.54%) GCP
12 5 (2.54%) Serverless
12 5 (2.54%) Snowflake
12 5 (2.54%) Virtual Private Cloud
13 4 (2.03%) Amazon CloudWatch
13 4 (2.03%) Azure Monitor
Communications & Networking
1 21 (10.66%) DNS
2 20 (10.15%) DHCP
3 19 (9.64%) Firewall
4 15 (7.61%) Wi-Fi
5 14 (7.11%) VPN
6 12 (6.09%) SAN
6 12 (6.09%) TCP/IP
7 11 (5.58%) Network Security
8 9 (4.57%) VLAN
8 9 (4.57%) WAN
9 8 (4.06%) LAN
10 4 (2.03%) SD-WAN
10 4 (2.03%) SSL
11 3 (1.52%) 3GPP
11 3 (1.52%) BGP
11 3 (1.52%) Broadband
11 3 (1.52%) Cisco ASA
11 3 (1.52%) Cisco IOS
11 3 (1.52%) NX-OS
11 3 (1.52%) OSPF
Database & Business Intelligence
1 17 (8.63%) SQL Server
2 6 (3.05%) Power BI
2 6 (3.05%) Tableau
3 5 (2.54%) MySQL
4 4 (2.03%) PostgreSQL
5 3 (1.52%) Amazon Athena
5 3 (1.52%) Relational Database
6 2 (1.02%) Amazon RDS
6 2 (1.02%) Big Data
6 2 (1.02%) Data Lake
6 2 (1.02%) Oracle Reports
7 1 (0.51%) Apache Iceberg
7 1 (0.51%) Geospatial Data
7 1 (0.51%) GIS
7 1 (0.51%) SAP HANA
7 1 (0.51%) Spatial Data
7 1 (0.51%) Sybase ASE
Development Applications
1 26 (13.20%) JIRA
2 10 (5.08%) Chocolatey
3 4 (2.03%) GitLab
3 4 (2.03%) Maven
4 3 (1.52%) Jenkins
5 2 (1.02%) Git
6 1 (0.51%) Bitbucket
6 1 (0.51%) Visual Studio
6 1 (0.51%) WiX
General
1 77 (39.09%) Social Skills
2 59 (29.95%) Finance
3 50 (25.38%) Analytical Skills
4 26 (13.20%) Banking
5 14 (7.11%) Public Sector
6 12 (6.09%) Inclusion and Diversity
7 10 (5.08%) Telecoms
8 7 (3.55%) Financial Institution
8 7 (3.55%) Legal
8 7 (3.55%) Organisational Skills
9 6 (3.05%) Documentation Skills
9 6 (3.05%) Marketing
10 5 (2.54%) Local Government
10 5 (2.54%) Retail
11 4 (2.03%) Manufacturing
12 3 (1.52%) Investment Banking
13 2 (1.02%) Aviation
13 2 (1.02%) Back Office
14 1 (0.51%) Front Office
14 1 (0.51%) Presentation Skills
Job Titles
1 30 (15.23%) Analyst
2 27 (13.71%) Senior
3 22 (11.17%) Support Engineer
4 16 (8.12%) Azure Engineer
5 15 (7.61%) IT Support
6 12 (6.09%) IT Engineer
6 12 (6.09%) Service Manager
7 11 (5.58%) Infrastructure Engineer
7 11 (5.58%) Lead
8 9 (4.57%) Applications Support
8 9 (4.57%) Consultant
9 8 (4.06%) Applications Support Analyst
9 8 (4.06%) Support Analyst
10 7 (3.55%) Desktop Support
10 7 (3.55%) IT Support Engineer
10 7 (3.55%) ITIL Manager
10 7 (3.55%) Security Engineer
10 7 (3.55%) Senior Infrastructure Engineer
10 7 (3.55%) Senior Security Engineer
11 6 (3.05%) Programme Manager
Libraries, Frameworks & Software Standards
1 6 (3.05%) REST
2 5 (2.54%) .NET
2 5 (2.54%) Jakarta EE
3 4 (2.03%) AngularJS
3 4 (2.03%) Bootstrap
3 4 (2.03%) CSS
3 4 (2.03%) jQuery
3 4 (2.03%) Oracle Fusion
3 4 (2.03%) Sass
3 4 (2.03%) Spring
3 4 (2.03%) Spring MVC
3 4 (2.03%) Web Services
4 2 (1.02%) ARM Templates
4 2 (1.02%) RESTful
4 2 (1.02%) SOAP
4 2 (1.02%) XML
5 1 (0.51%) Elastic Stack
5 1 (0.51%) OpenAPI
5 1 (0.51%) RAML
5 1 (0.51%) Swagger
Miscellaneous
1 23 (11.68%) Onboarding
2 11 (5.58%) CMDB
2 11 (5.58%) Cyber Threat
3 10 (5.08%) Data Centre
4 7 (3.55%) Data Protection Act
5 6 (3.05%) iPhone
5 6 (3.05%) Product Ownership
6 5 (2.54%) IoT
6 5 (2.54%) Self-Motivation
7 4 (2.03%) BYOD
7 4 (2.03%) iPad
7 4 (2.03%) PropTech
7 4 (2.03%) Video Conferencing
8 3 (1.52%) Private Cloud
8 3 (1.52%) Virtual Team
9 2 (1.02%) Enterprise Software
9 2 (1.02%) Foreign Exchange (FX)
9 2 (1.02%) Reference Data
9 2 (1.02%) Social Media
9 2 (1.02%) Wiki
Operating Systems
1 63 (31.98%) Windows
2 20 (10.15%) Windows 10
3 16 (8.12%) Windows Server
4 7 (3.55%) Linux
5 4 (2.03%) Android
5 4 (2.03%) Unix
6 3 (1.52%) Mac OS
6 3 (1.52%) Windows 7
7 2 (1.02%) Red Hat Enterprise Linux
8 1 (0.51%) Apple iOS
8 1 (0.51%) OpenVMS
8 1 (0.51%) Ubuntu
8 1 (0.51%) VMS
8 1 (0.51%) Windows Server 2008
8 1 (0.51%) Windows Server 2012
8 1 (0.51%) Windows Server 2019
Processes & Methodologies
1 84 (42.64%) ITIL
2 49 (24.87%) Stakeholder Management
3 48 (24.37%) ITSM
4 47 (23.86%) Problem-Solving
5 46 (23.35%) Root Cause Analysis
6 42 (21.32%) Service Management
7 41 (20.81%) Change Management
8 39 (19.80%) Continuous Improvement
9 35 (17.77%) Customer Service
10 34 (17.26%) Migration
11 31 (15.74%) Service Delivery
12 24 (12.18%) Roadmaps
13 23 (11.68%) Agile
13 23 (11.68%) Stakeholder Engagement
14 21 (10.66%) Risk Management
15 20 (10.15%) CI/CD
15 20 (10.15%) Problem Management
15 20 (10.15%) Validation
16 19 (9.64%) Incident Response
17 18 (9.14%) Vulnerability Management
Programming Languages
1 23 (11.68%) SQL
2 19 (9.64%) PowerShell
3 11 (5.58%) Python
4 6 (3.05%) JavaScript
5 5 (2.54%) Java
6 3 (1.52%) Bash
6 3 (1.52%) Bicep
7 1 (0.51%) ActionScript
7 1 (0.51%) ActionScript 2.0
7 1 (0.51%) Apex Code
7 1 (0.51%) COBOL
7 1 (0.51%) DataWeave
7 1 (0.51%) Korn
7 1 (0.51%) Perl
7 1 (0.51%) RPG
7 1 (0.51%) Shell Script
Qualifications
1 22 (11.17%) Degree
2 16 (8.12%) Security Cleared
3 13 (6.60%) SC Cleared
4 7 (3.55%) ITIL Certification
5 6 (3.05%) Azure Certification
6 5 (2.54%) A+ Certification
6 5 (2.54%) Computer Science Degree
6 5 (2.54%) Master's Degree
6 5 (2.54%) Microsoft Certification
7 4 (2.03%) CISSP
7 4 (2.03%) ITIL Foundation Certificate
7 4 (2.03%) PMI Certification
7 4 (2.03%) PMP
7 4 (2.03%) RIBA
8 3 (1.52%) CRISC
8 3 (1.52%) MBA
8 3 (1.52%) Network+ Certification
9 2 (1.02%) CCNP
9 2 (1.02%) CISA
9 2 (1.02%) Cisco Certification
Quality Assurance & Compliance
1 13 (6.60%) ISO/IEC 27001
2 8 (4.06%) Data Quality
3 7 (3.55%) COBIT
3 7 (3.55%) GRC
3 7 (3.55%) NIST
4 6 (3.05%) GDPR
5 5 (2.54%) Cyber Essentials
5 5 (2.54%) PMO
6 4 (2.03%) Cyber Essentials PLUS
7 3 (1.52%) PCI DSS
8 2 (1.02%) ISO 31000
8 2 (1.02%) QA
8 2 (1.02%) SOC 2
9 1 (0.51%) DICOM
9 1 (0.51%) GxP
9 1 (0.51%) HL7
9 1 (0.51%) ISO 20022
System Software
1 40 (20.30%) Active Directory
2 10 (5.08%) VMware Infrastructure
3 6 (3.05%) Virtual Desktop
4 5 (2.54%) Hyper-V
5 4 (2.03%) Docker
6 1 (0.51%) Virtual Machines
6 1 (0.51%) VMware Workstation
6 1 (0.51%) XenDesktop
Systems Management
1 27 (13.71%) Microsoft Intune
2 15 (7.61%) SCCM
3 8 (4.06%) Grafana
4 6 (3.05%) Kubernetes
5 5 (2.54%) Terraform
6 4 (2.03%) Prometheus
7 3 (1.52%) FortiGate
8 2 (1.02%) Jamf Pro
8 2 (1.02%) Single Sign-On
9 1 (0.51%) Active Directory Federation Services
9 1 (0.51%) CloudHub
9 1 (0.51%) NetBackup
9 1 (0.51%) PingFederate
9 1 (0.51%) Systems Management Server (SMS)
9 1 (0.51%) Tivoli Storage Manager
9 1 (0.51%) WMI
9 1 (0.51%) WSUS
Vendors
1 75 (38.07%) Microsoft
2 46 (23.35%) ServiceNow
3 23 (11.68%) VMware
4 13 (6.60%) Cisco
5 11 (5.58%) HP
5 11 (5.58%) Zscaler
6 10 (5.08%) AppDynamics
6 10 (5.08%) Dynatrace
6 10 (5.08%) Oracle
6 10 (5.08%) Tenable
7 8 (4.06%) Apple
8 7 (3.55%) Salesforce
9 5 (2.54%) IBM
9 5 (2.54%) Remedy
9 5 (2.54%) Splunk
10 4 (2.03%) Dell
11 3 (1.52%) Citrix
11 3 (1.52%) CrowdStrike
11 3 (1.52%) F5
11 3 (1.52%) SAP