The following table provides summary statistics for contract job vacancies advertised in London with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 3 months to 29 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
England / London
3 months to
29 Mar 2017
Same period 2016 Same period 2015
Rank 213 217 177
Rank change year-on-year +4 -40  
Contract jobs citing SLA 209 244 276
As % of all contract IT jobs advertised in London 1.07% 1.09% 1.30%
As % of the Quality Assurance & Compliance category 8.75% 10.04% 11.56%
Number of daily rates quoted 140 153 180
Median daily rate £383 £350 £350
Median daily rate % change year-on-year +9.28% -  
90% offered a daily rate of more than £135 £167 £134
10% offered a daily rate of more than £575 £525 £525
UK excluding London median daily rate £343 £313 £300
% change year-on-year +9.60% +4.16%  
Number of hourly rates quoted 18 6 5
Median hourly rate £14.80 £16.25 £21.50
Median hourly rate % change year-on-year -8.92% -24.41%  
90% offered a hourly rate of more than £11.35 £12.85 £17.80
10% offered a hourly rate of more than £25.00 £20.50 £77.60
UK excluding London median hourly rate £14.50 £15.00 £14.50
% change year-on-year -3.33% +3.44%  

SLA is in the quality assurance and compliance skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for quality assurance and compliance skills.

Contract Quality Assurance & Compliance Skills
London
Contract job vacancies with a requirement for quality assurance and compliance skills 2389 2431 2387
As % of all contract IT job vacancies advertised in London 12.21% 10.83% 11.22%
Number of daily rates quoted 1696 1718 1675
Median daily rate £500 £450 £438
Median daily rate % change year-on-year +11.11% +2.85%  
90% offered a daily rate of more than £313 £280 £263
10% offered a daily rate of more than £650 £625 £625
UK excluding London median daily rate £400 £400 £380
% change year-on-year - +5.26%  
Number of hourly rates quoted 32 30 16
Median hourly rate £20.50 £22.00 £21.50
Median hourly rate % change year-on-year -6.81% +2.32%  
90% offered a hourly rate of more than £13.50 £13.75 £17.00
10% offered a hourly rate of more than £49.30 £25.90 £141.50
UK excluding London median hourly rate £20.00 £40.00 £29.00
% change year-on-year -50.00% +37.93%  

SLA
Job Vacancy Trend in London

The job posting trend of jobs advertised in London citing SLA as a proportion of all contract or permanent IT jobs with a match in the Quality Assurance & Compliance category.

Job vacancy trend for SLA in London

SLA
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in London.

Contractor daily rate trend for SLA in London

SLA
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing SLA in London over the 3 months to 29 March 2017.

Contractor daily rate histogram for SLA in London

SLA
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in London.

Contractor hourly rate trend for SLA in London

SLA
Contractor Hourly Rate Histogram in London

The hourly rate distribution of IT jobs citing SLA in London over the 3 months to 29 March 2017.

Contractor hourly rate histogram for SLA in London

SLA
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the London region over the 3 months to 29 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -4 31 £475 +54.47% 10
Uxbridge +7 4 £513 -
Croydon +4 2 - - 1
Bromley +7 1 - -
Heathrow +4 1 £425 -
West End of London +1 1 - - 1
Hammersmith +1 1 - -
Harrow -2 1 £438 -0.56%
Hounslow - 1 - - 3
Kingston Upon Thames - 1 - -
West Drayton - 1 £375 -
Ealing - 1 £325 -
Hackney - 1 £325 -
Barnet - 1 - -
SLA
England

For the 6 months to 29 March 2017, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region with a requirement for SLA.

1 180 (40.72%) ITIL
2 116 (26.24%) Windows
3 103 (23.30%) Finance
4 98 (22.17%) Microsoft
5 89 (20.14%) Service Management
6 82 (18.55%) Active Directory
6 82 (18.55%) MS Office
7 71 (16.06%) Service Delivery
8 66 (14.93%) MS Excel
9 58 (13.12%) Windows 7
10 49 (11.09%) Change Management
11 42 (9.50%) Banking
11 42 (9.50%) SQL
12 41 (9.28%) Incident Management
13 40 (9.05%) Cisco
14 39 (8.82%) ITIL Certification
14 39 (8.82%) Linux
15 38 (8.60%) HP
15 38 (8.60%) ITSM
16 36 (8.14%) Oracle
17 35 (7.92%) VMware
17 35 (7.92%) Problem Management
18 34 (7.69%) Windows Server
19 32 (7.24%) Root Cause Analysis
20 31 (7.01%) Agile Software Development
21 30 (6.79%) Analytical Skills
22 29 (6.56%) VMware Infrastructure
22 29 (6.56%) Java
23 28 (6.33%) Blackberry
23 28 (6.33%) Data Centre

SLA
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (5.43%) Blackberry Enterprise Server
2 22 (4.98%) MS Exchange
3 13 (2.94%) SharePoint
4 9 (2.04%) WebLogic
5 8 (1.81%) Exchange Server 2010
5 8 (1.81%) Oracle SOA Suite
5 8 (1.81%) WebLogic Portal
6 7 (1.58%) CMS
6 7 (1.58%) JBoss
6 7 (1.58%) Tuxedo
7 5 (1.13%) Exchange Server 2013
7 5 (1.13%) WebSphere
8 4 (0.90%) Exchange Server 2007
8 4 (0.90%) Gentran
8 4 (0.90%) Mule ESB
9 3 (0.68%) IIS
9 3 (0.68%) Skype for Business
10 2 (0.45%) Exchange Server 2003
11 1 (0.23%) Confluence
11 1 (0.23%) SharePoint 2010
Applications
1 82 (18.55%) MS Office
2 66 (14.93%) MS Excel
3 16 (3.62%) MS PowerPoint
4 12 (2.71%) MS Visio
5 3 (0.68%) Spreadsheet
6 2 (0.45%) MS Project
Business Applications
1 5 (1.13%) Remedy ITSM
2 2 (0.45%) Bloomberg TOMS
2 2 (0.45%) ION MarketView
2 2 (0.45%) Payment Gateway
2 2 (0.45%) SAP Oil and Gas
3 1 (0.23%) Lorenzo
3 1 (0.23%) Misys Opics
3 1 (0.23%) NetSuite
3 1 (0.23%) Oracle Applications
3 1 (0.23%) Oracle Assets
3 1 (0.23%) Oracle BPM
3 1 (0.23%) Oracle EBS
3 1 (0.23%) Oracle EBS R12
3 1 (0.23%) Oracle E-Business Tax
3 1 (0.23%) Oracle ERP
3 1 (0.23%) Oracle Financials
3 1 (0.23%) Oracle General Ledger
3 1 (0.23%) Oracle Payables
3 1 (0.23%) Oracle Receivables
3 1 (0.23%) Oracle Subledger Accounting
Cloud Services
1 21 (4.75%) Office 365
2 16 (3.62%) Microsoft Azure
3 14 (3.17%) Amazon AWS
4 7 (1.58%) SaaS
5 5 (1.13%) IaaS
5 5 (1.13%) PaaS
6 4 (0.90%) AWS CloudFormation
7 3 (0.68%) Cloud Computing
8 2 (0.45%) GitHub
8 2 (0.45%) Mimecast
9 1 (0.23%) Azure Active Directory
9 1 (0.23%) FinancialForce.com
9 1 (0.23%) Google Analytics
9 1 (0.23%) Yammer
Communications & Networking
1 22 (4.98%) TCP/IP
1 22 (4.98%) WAN
2 20 (4.52%) VPN
2 20 (4.52%) Wireless
3 18 (4.07%) DNS
4 17 (3.85%) DHCP
5 16 (3.62%) VoIP
6 15 (3.39%) LAN
6 15 (3.39%) SAN
7 14 (3.17%) Firewall
8 8 (1.81%) MPLS
9 7 (1.58%) Multicast
9 7 (1.58%) Remote Desktop
9 7 (1.58%) tcpdump
10 6 (1.36%) Cisco ASA
10 6 (1.36%) Internet
10 6 (1.36%) Network Security
11 5 (1.13%) BGP
11 5 (1.13%) OSPF
11 5 (1.13%) PBX
Database & Business Intelligence
1 16 (3.62%) SQL Server
2 11 (2.49%) Oracle Database
3 10 (2.26%) Oracle Database 10g
4 7 (1.58%) Relational Database
5 5 (1.13%) SQL Server 2012
6 4 (0.90%) DataStage
6 4 (0.90%) SQL Server 2008
6 4 (0.90%) SQL Server Integration Services
6 4 (0.90%) SQL Server Reporting Services
7 3 (0.68%) DB2
7 3 (0.68%) Electronic Patient Records
7 3 (0.68%) MySQL
7 3 (0.68%) Oracle Reports
7 3 (0.68%) RDBMS
8 2 (0.45%) Big Data
8 2 (0.45%) Oracle Exadata
9 1 (0.23%) HBase
9 1 (0.23%) Mahout
9 1 (0.23%) Oracle BI Publisher
9 1 (0.23%) Sqoop
Development Applications
1 10 (2.26%) JIRA
2 9 (2.04%) Subversion
3 2 (0.45%) Jenkins
3 2 (0.45%) Visual Studio
4 1 (0.23%) MSI
4 1 (0.23%) TeamCity
4 1 (0.23%) VSS/SourceSafe
General
1 103 (23.30%) Finance
2 42 (9.50%) Banking
3 19 (4.30%) Legal
3 19 (4.30%) Telecoms
4 15 (3.39%) Law
5 12 (2.71%) Back Office
5 12 (2.71%) Front Office
5 12 (2.71%) Retail
6 9 (2.04%) Investment Banking
7 6 (1.36%) Marketing
8 5 (1.13%) Financial Institution
8 5 (1.13%) French Language
8 5 (1.13%) Publishing
9 4 (0.90%) Advertising
9 4 (0.90%) Manufacturing
10 3 (0.68%) Billing
11 2 (0.45%) Electronics
11 2 (0.45%) Games
11 2 (0.45%) German Language
11 2 (0.45%) Local Government
Job Titles
1 106 (23.98%) Analyst
2 47 (10.63%) Service Manager
3 41 (9.28%) Support Analyst
4 40 (9.05%) Service Analyst
5 36 (8.14%) Service Desk Analyst
6 30 (6.79%) Developer
7 21 (4.75%) 2nd Line Support
7 21 (4.75%) Field Engineer
8 20 (4.52%) Delivery Manager
9 19 (4.30%) Field Service Engineer
9 19 (4.30%) Support Engineer
10 18 (4.07%) Service Desk Support
11 17 (3.85%) 1st/2nd Line Support
12 16 (3.62%) Applications Support
12 16 (3.62%) Consultant
12 16 (3.62%) Desktop Support
12 16 (3.62%) Services Delivery Manager
13 15 (3.39%) Administrator
13 15 (3.39%) Service Desk Support Analyst
14 14 (3.17%) IT Support
Libraries, Frameworks & Software Standards
1 17 (3.85%) HTML
2 16 (3.62%) Web Services
3 13 (2.94%) XML
4 9 (2.04%) AngularJS
4 9 (2.04%) Hibernate
4 9 (2.04%) Java EE
4 9 (2.04%) JSF
4 9 (2.04%) Spring
5 8 (1.81%) Ajax
5 8 (1.81%) EJB
5 8 (1.81%) J2EE
6 6 (1.36%) FIX Protocol
7 5 (1.13%) .NET
7 5 (1.13%) Middleware
7 5 (1.13%) Twitter Bootstrap
8 4 (0.90%) ASP.NET
8 4 (0.90%) EDI
8 4 (0.90%) Node.js
9 3 (0.68%) HTML5
9 3 (0.68%) jQuery
Miscellaneous
1 30 (6.79%) Analytical Skills
2 28 (6.33%) Blackberry
2 28 (6.33%) Data Centre
3 21 (4.75%) CMDB
4 18 (4.07%) Management Information System
5 13 (2.94%) Equities
6 11 (2.49%) Smartphone
6 11 (2.49%) Virtual Team
7 8 (1.81%) Derivative
7 8 (1.81%) iPhone
8 6 (1.36%) Foreign Exchange (FX)
8 6 (1.36%) iPad
8 6 (1.36%) NHS
9 5 (1.13%) Computer Science
9 5 (1.13%) Wiki
10 4 (0.90%) DataPower
10 4 (0.90%) IVR
10 4 (0.90%) Mobile App
10 4 (0.90%) Public Cloud
10 4 (0.90%) RSA SecurID
Operating Systems
1 116 (26.24%) Windows
2 58 (13.12%) Windows 7
3 39 (8.82%) Linux
4 34 (7.69%) Windows Server
5 26 (5.88%) Unix
6 19 (4.30%) Android
7 18 (4.07%) Mac OS X
7 18 (4.07%) Windows 10
8 16 (3.62%) Windows XP
9 12 (2.71%) Windows Server 2008
9 12 (2.71%) Windows Server 2012
10 10 (2.26%) Red Hat Enterprise Linux
11 9 (2.04%) Windows Server 2003
12 7 (1.58%) Windows 8
13 5 (1.13%) Apple iOS
14 3 (0.68%) Windows 2000
15 2 (0.45%) AIX
15 2 (0.45%) CentOS
15 2 (0.45%) Solaris
15 2 (0.45%) Windows Vista
Processes & Methodologies
1 180 (40.72%) ITIL
2 89 (20.14%) Service Management
3 71 (16.06%) Service Delivery
4 49 (11.09%) Change Management
5 41 (9.28%) Incident Management
6 38 (8.60%) ITSM
7 35 (7.92%) Problem Management
8 32 (7.24%) Root Cause Analysis
9 31 (7.01%) Agile Software Development
10 27 (6.11%) ITIL V3
10 27 (6.11%) Project Management
11 26 (5.88%) Stakeholder Management
12 22 (4.98%) Configuration Management
12 22 (4.98%) Continuous Improvement
12 22 (4.98%) Time Management
13 20 (4.52%) Release Management
14 19 (4.30%) High Availability
15 18 (4.07%) Business Analysis
16 17 (3.85%) Asset Management
17 15 (3.39%) Disaster Recovery
Programming Languages
1 42 (9.50%) SQL
2 29 (6.56%) Java
3 17 (3.85%) PL/SQL
4 15 (3.39%) JavaScript
5 13 (2.94%) PowerShell
6 12 (2.71%) Perl
7 10 (2.26%) Bash Shell
8 7 (1.58%) C++
8 7 (1.58%) Shell Script
9 4 (0.90%) C#
10 3 (0.68%) Korn
10 3 (0.68%) Python
10 3 (0.68%) Ruby
11 2 (0.45%) PHP
11 2 (0.45%) T-SQL
11 2 (0.45%) VBA
12 1 (0.23%) Apex Code
12 1 (0.23%) VB
Qualifications
1 39 (8.82%) ITIL Certification
2 20 (4.52%) Degree
3 18 (4.07%) Microsoft Certification
4 14 (3.17%) Security Cleared
5 11 (2.49%) Cisco Certification
6 10 (2.26%) CCNP
6 10 (2.26%) MCSE
6 10 (2.26%) SC Cleared
7 8 (1.81%) Sun Certification
8 6 (1.36%) CCNA
9 5 (1.13%) MCSA
10 3 (0.68%) ECDL
10 3 (0.68%) ISEB
10 3 (0.68%) ITIL Foundation Certificate
10 3 (0.68%) JNCIA
10 3 (0.68%) JNCIS
10 3 (0.68%) MCP
10 3 (0.68%) PMP
10 3 (0.68%) VMware Certified Professional (VCP)
11 2 (0.45%) BPSS Clearance
Quality Assurance & Compliance
1 12 (2.71%) Sarbanes-Oxley
2 9 (2.04%) ISO/IEC 27001
3 6 (1.36%) PMO
4 5 (1.13%) QA
5 3 (0.68%) PCI DSS
6 2 (0.45%) Cyber Essentials
6 2 (0.45%) Disclosure Scotland
6 2 (0.45%) MiFID
7 1 (0.23%) COBIT
7 1 (0.23%) Data Quality
7 1 (0.23%) ISO 9001
7 1 (0.23%) ISO22301
7 1 (0.23%) ISO27002
System Software
1 82 (18.55%) Active Directory
2 29 (6.56%) VMware Infrastructure
3 21 (4.75%) vSphere
4 11 (2.49%) Virtual Desktop
5 9 (2.04%) Hyper-V
6 4 (0.90%) Virtual Machines
6 4 (0.90%) XenApp
7 3 (0.68%) Oracle RAC
8 2 (0.45%) NFS
8 2 (0.45%) Terminal Services
8 2 (0.45%) XenDesktop
9 1 (0.23%) Apache ZooKeeper
9 1 (0.23%) DFS Replication
9 1 (0.23%) Docker
9 1 (0.23%) HDFS
9 1 (0.23%) Microsoft App-V
9 1 (0.23%) Shibboleth
9 1 (0.23%) Terminal Server
9 1 (0.23%) VMware ESX
Systems Management
1 24 (5.43%) SCCM
2 13 (2.94%) SCOM
3 10 (2.26%) Tivoli
4 7 (1.58%) Control-M
5 6 (1.36%) ITRS Geneos
5 6 (1.36%) Thomson Reuters DACS
6 5 (1.13%) Norton AntiVirus
6 5 (1.13%) Terraform
7 4 (0.90%) Ansible
7 4 (0.90%) NetBackup
8 3 (0.68%) AirWatch
8 3 (0.68%) Puppet
9 2 (0.45%) Opscode Chef
9 2 (0.45%) SCVMM
10 1 (0.23%) Cisco CUCM
10 1 (0.23%) Cisco UCCX
10 1 (0.23%) DameWare
10 1 (0.23%) Data Guard
10 1 (0.23%) DatAdvantage
10 1 (0.23%) Hadoop YARN
Vendors
1 98 (22.17%) Microsoft
2 40 (9.05%) Cisco
3 38 (8.60%) HP
4 36 (8.14%) Oracle
5 35 (7.92%) VMware
6 26 (5.88%) ServiceNow
7 23 (5.20%) Citrix
8 17 (3.85%) LANDesk
9 16 (3.62%) Remedy
10 12 (2.71%) Reuters
10 12 (2.71%) SAP
11 11 (2.49%) Dell
11 11 (2.49%) Google
12 10 (2.26%) Apple
12 10 (2.26%) NetIQ
13 9 (2.04%) BEA
13 9 (2.04%) Bloomberg
14 8 (1.81%) IBM
14 8 (1.81%) Red Hat
15 7 (1.58%) Avaya
London
Modis International
Rate: £320.00 - £340.00 per day
Posted: 5 days ago
City, London
Lorien Resourcing
Posted: 6 days ago
London
Experis Ltd
Rate: £300.00 - £340.00 per day
Posted: 4 days ago
London
Lorien Resourcing
Rate: Market Rate
Posted: 4 days ago
London
Hays Finance Technology
Rate: £400.00 - £430.00 per day
Posted: 17 hours ago