SLA Contract Job Trends in London

Service Level Agreement (SLA)
England > London

The table below provides summary statistics and contractor rates for jobs advertised in London requiring SLA skills. It covers contract job vacancies from the 6 months leading up to 19 September 2026, with comparisons to the same periods in the previous two years.

6 months to
19 Sep 2026
Same period 2025 Same period 2024
Rank 271 237 248
Rank change year-on-year -34 +11 -9
Contract jobs citing SLA 182 138 132
As % of all contract jobs in London 0.89% 1.02% 0.81%
As % of the Quality Assurance & Compliance category 4.63% 5.92% 5.91%
Number of daily rates quoted 128 86 71
10th Percentile £173 £212 £150
25th Percentile £250 £250 £200
Median daily rate (50th Percentile) £420 £408 £300
Median % change year-on-year +3.07% +35.83% -25.00%
75th Percentile £519 £588 £500
90th Percentile £609 £769 £688
England median daily rate £425 £375 £300
% change year-on-year +13.33% +25.00% -25.00%
Number of hourly rates quoted 2 20 17
10th Percentile £16.79 £24.84 £18.08
25th Percentile £17.91 - £21.00
Median hourly rate £20.02 £25.15 £23.80
Median % change year-on-year -20.40% +5.67% +29.22%
75th Percentile £22.39 £30.62 £24.18
90th Percentile £23.65 £45.65 £51.75
England median hourly rate £19.29 £22.14 £18.00
% change year-on-year -12.90% +23.00% +2.86%

All Quality Assurance and Compliance Skills
London

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring quality assurance or compliance skills in London.

Contract vacancies with a requirement for quality assurance or compliance skills 3,930 2,332 2,232
As % of all contract IT jobs advertised in London 19.30% 17.32% 13.69%
Number of daily rates quoted 2,668 1,552 1,437
10th Percentile £350 £325 £333
25th Percentile £430 £413 £425
Median daily rate (50th Percentile) £525 £525 £550
Median % change year-on-year - -4.55% -2.22%
75th Percentile £638 £650 £688
90th Percentile £725 £750 £800
England median daily rate £513 £500 £525
% change year-on-year +2.50% -4.76% -2.33%
Number of hourly rates quoted 48 49 42
10th Percentile £15.88 - £18.13
25th Percentile £21.33 £25.15 £23.80
Median hourly rate £28.00 £34.00 £29.81
Median % change year-on-year -17.65% +14.06% +14.65%
75th Percentile £40.00 £42.75 £49.69
90th Percentile £55.78 £54.35 £71.88
England median hourly rate £33.00 £32.50 £31.62
% change year-on-year +1.54% +2.78% -15.68%

SLA
Job Vacancy Trend in London

Historical trend showing the proportion of contract IT job postings citing SLA relative to all contract IT jobs advertised in London.

SLA job vacancy trend in London

SLA
Daily Rate Trend in London

Contractor daily rate distribution trend for jobs in London citing SLA.

Contractor daily rate distribution trend for jobs in London citing SLA

SLA
Daily Rate Histogram in London

Daily rate distribution for jobs citing SLA in London over the 6 months to 19 September 2026.

Daily rate histogram for SLA in London

SLA
Hourly Rate Trend in London

Contractor hourly rate distribution trend for jobs in London citing SLA.

Contractor hourly rate distribution trend for jobs in London citing SLA

SLA
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the London region over the 6 months to 19 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London -12 32 £350 -31.03% 29
West London -20 11 £400 +60.00% 10
North London - 2 £450 - 2
East London - 2 £308 - 3
SLA
England

SLA
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 23 (12.64%) SharePoint
2 19 (10.44%) Microsoft Exchange
3 6 (3.30%) Confluence
4 1 (0.55%) Anypoint
4 1 (0.55%) Apache
4 1 (0.55%) CICS
4 1 (0.55%) Exchange Server 2013
4 1 (0.55%) IIS
4 1 (0.55%) JBoss
4 1 (0.55%) Mule
Applications
1 9 (4.95%) Microsoft Office
2 7 (3.85%) Microsoft Excel
3 1 (0.55%) Adobe Creative Suite
3 1 (0.55%) Microsoft Project
3 1 (0.55%) MS Visio
Business Applications
1 6 (3.30%) Remedy ITSM
2 3 (1.65%) Dynamics CRM
3 2 (1.10%) Oracle Assets
3 2 (1.10%) Oracle General Ledger
3 2 (1.10%) Oracle Payables
3 2 (1.10%) Oracle Receivables
3 2 (1.10%) Oracle Subledger Accounting
4 1 (0.55%) Actimize
4 1 (0.55%) Oracle Cash Management
4 1 (0.55%) Oracle EBS R12
4 1 (0.55%) Oracle Financials
4 1 (0.55%) Oracle Procure-to-Pay
4 1 (0.55%) SAP HCM
Cloud Services
1 54 (29.67%) Azure
1 54 (29.67%) Microsoft 365
2 27 (14.84%) Entra ID
3 24 (13.19%) AWS
4 15 (8.24%) OneDrive
5 13 (7.14%) SaaS
6 10 (5.49%) Datadog
7 7 (3.85%) Azure DevOps
7 7 (3.85%) IaaS
7 7 (3.85%) PaaS
7 7 (3.85%) Power Platform
8 6 (3.30%) Amazon S3
8 6 (3.30%) Serverless
9 4 (2.20%) AWS CloudFormation
9 4 (2.20%) Azure AKS
9 4 (2.20%) Azure Databricks
10 3 (1.65%) Azure Monitor
10 3 (1.65%) dbt
10 3 (1.65%) Dynamics 365
10 3 (1.65%) GCP
Communications & Networking
1 24 (13.19%) DNS
2 21 (11.54%) DHCP
3 15 (8.24%) TCP/IP
4 12 (6.59%) Firewall
4 12 (6.59%) VPN
4 12 (6.59%) Wi-Fi
5 9 (4.95%) SAN
6 8 (4.40%) WAN
7 6 (3.30%) LAN
7 6 (3.30%) Network Security
7 6 (3.30%) VLAN
8 4 (2.20%) SSL
9 3 (1.65%) WinSCP
10 2 (1.10%) 3GPP
10 2 (1.10%) Broadband
10 2 (1.10%) Kerberos
10 2 (1.10%) SD-WAN
10 2 (1.10%) SSH
11 1 (0.55%) HTTP
11 1 (0.55%) SNMP
Database & Business Intelligence
1 14 (7.69%) SQL Server
2 7 (3.85%) Tableau
3 6 (3.30%) Power BI
4 4 (2.20%) Delta Lake
4 4 (2.20%) PostgreSQL
5 3 (1.65%) Amazon Athena
5 3 (1.65%) Relational Database
6 2 (1.10%) Big Data
6 2 (1.10%) Data Lake
6 2 (1.10%) Elasticsearch
6 2 (1.10%) Flink
6 2 (1.10%) Metadata
6 2 (1.10%) MySQL
6 2 (1.10%) Oracle Reports
6 2 (1.10%) Sybase ASE
7 1 (0.55%) Amazon RDS
7 1 (0.55%) Data Warehouse
7 1 (0.55%) Db2
7 1 (0.55%) SQL Server Integration Services
7 1 (0.55%) Sybase IQ
Development Applications
1 31 (17.03%) JIRA
2 5 (2.75%) Chocolatey
3 4 (2.20%) RStudio
4 2 (1.10%) Git
5 1 (0.55%) GitLab
5 1 (0.55%) Visual Studio
5 1 (0.55%) WiX
General
1 73 (40.11%) Social Skills
2 51 (28.02%) Finance
3 50 (27.47%) Analytical Skills
4 21 (11.54%) Banking
5 14 (7.69%) Inclusion and Diversity
6 10 (5.49%) Public Sector
7 8 (4.40%) Telecoms
8 7 (3.85%) Organisational Skills
9 6 (3.30%) Legal
10 4 (2.20%) Billing
10 4 (2.20%) Documentation Skills
11 3 (1.65%) Back Office
11 3 (1.65%) Financial Institution
11 3 (1.65%) Front Office
11 3 (1.65%) Local Government
11 3 (1.65%) Retail
12 2 (1.10%) Manufacturing
13 1 (0.55%) Aerospace
13 1 (0.55%) Military
13 1 (0.55%) Publishing
Job Titles
1 36 (19.78%) Support Engineer
2 29 (15.93%) Analyst
3 27 (14.84%) IT Support
4 21 (11.54%) IT Engineer
5 20 (10.99%) IT Support Engineer
6 16 (8.79%) Senior
7 12 (6.59%) Azure Engineer
7 12 (6.59%) Consultant
8 11 (6.04%) Architect
8 11 (6.04%) Lead
9 10 (5.49%) Applications Support
9 10 (5.49%) Infrastructure Engineer
10 9 (4.95%) Service Manager
10 9 (4.95%) Support Analyst
11 8 (4.40%) Applications Support Analyst
11 8 (4.40%) Desktop Support
11 8 (4.40%) ITIL Manager
12 7 (3.85%) IT Manager
12 7 (3.85%) Senior Infrastructure Engineer
13 6 (3.30%) Service Desk Manager
Libraries, Frameworks & Software Standards
1 9 (4.95%) REST
2 6 (3.30%) Terraform
3 4 (2.20%) .NET
3 4 (2.20%) PySpark
4 3 (1.65%) Elastic Stack
4 3 (1.65%) Kafka
4 3 (1.65%) Oracle Fusion
5 2 (1.10%) ARM Templates
5 2 (1.10%) JDBC
5 2 (1.10%) JMX
5 2 (1.10%) Middleware
5 2 (1.10%) OpenTelemetry
5 2 (1.10%) SOAP
5 2 (1.10%) XML
6 1 (0.55%) ADO
6 1 (0.55%) EDI
6 1 (0.55%) Jakarta EE
6 1 (0.55%) JSON
6 1 (0.55%) LAMP
6 1 (0.55%) OAuth
Miscellaneous
1 30 (16.48%) Onboarding
2 9 (4.95%) Video Conferencing
3 8 (4.40%) CMDB
3 8 (4.40%) Data Centre
4 6 (3.30%) Cyber Threat
4 6 (3.30%) iPhone
5 5 (2.75%) Enterprise Software
5 5 (2.75%) Self-Motivation
6 4 (2.20%) iPad
7 3 (1.65%) Derivative
7 3 (1.65%) Replication
7 3 (1.65%) Virtual Team
8 2 (1.10%) Data Protection Act
8 2 (1.10%) Foreign Exchange (FX)
8 2 (1.10%) Linux Command Line
8 2 (1.10%) PKI
8 2 (1.10%) Pricing Data
8 2 (1.10%) Reference Data
8 2 (1.10%) Social Media
8 2 (1.10%) TM Forum
Operating Systems
1 70 (38.46%) Windows
2 31 (17.03%) Windows 10
3 18 (9.89%) Windows Server
4 13 (7.14%) Android
5 11 (6.04%) Apple iOS
6 9 (4.95%) Mac OS
7 7 (3.85%) Linux
8 4 (2.20%) Windows 7
9 2 (1.10%) Red Hat Enterprise Linux
10 1 (0.55%) OpenVMS
10 1 (0.55%) Ubuntu
10 1 (0.55%) Unix
10 1 (0.55%) VMS
10 1 (0.55%) Windows Server 2008
10 1 (0.55%) Windows Server 2012
10 1 (0.55%) Windows Server 2019
10 1 (0.55%) zOS
Processes & Methodologies
1 95 (52.20%) ITIL
2 55 (30.22%) ITSM
3 50 (27.47%) Service Management
4 48 (26.37%) Problem-Solving
4 48 (26.37%) Stakeholder Management
5 41 (22.53%) Continuous Improvement
6 40 (21.98%) Customer Service
7 37 (20.33%) Root Cause Analysis
8 34 (18.68%) Change Management
9 28 (15.38%) Service Delivery
10 27 (14.84%) Migration
11 26 (14.29%) Problem Management
12 25 (13.74%) Runbook
13 22 (12.09%) Incident Management
14 18 (9.89%) CI/CD
15 17 (9.34%) DevOps
15 17 (9.34%) Validation
16 16 (8.79%) Agile
17 15 (8.24%) Roadmaps
18 14 (7.69%) Workflow
Programming Languages
1 29 (15.93%) SQL
2 22 (12.09%) PowerShell
3 19 (10.44%) Python
4 7 (3.85%) JavaScript
5 6 (3.30%) Java
6 4 (2.20%) Bash
6 4 (2.20%) R
7 3 (1.65%) Bicep
8 2 (1.10%) Perl
9 1 (0.55%) ActionScript
9 1 (0.55%) ActionScript 2.0
9 1 (0.55%) COBOL
9 1 (0.55%) DataWeave
9 1 (0.55%) JCL
9 1 (0.55%) Korn
9 1 (0.55%) RPG
9 1 (0.55%) Shell Script
Qualifications
1 23 (12.64%) Security Cleared
2 21 (11.54%) SC Cleared
3 15 (8.24%) Degree
4 9 (4.95%) ITIL Foundation Certificate
5 8 (4.40%) ITIL Certification
6 6 (3.30%) A+ Certification
6 6 (3.30%) Azure Certification
6 6 (3.30%) Computer Science Degree
7 4 (2.20%) Microsoft Certification
7 4 (2.20%) PMI Certification
7 4 (2.20%) PMP
8 3 (1.65%) Network+ Certification
9 2 (1.10%) CISM
9 2 (1.10%) CISSP
9 2 (1.10%) Master's Degree
9 2 (1.10%) MBA
10 1 (0.55%) CCNP
10 1 (0.55%) Cisco Certification
10 1 (0.55%) PRINCE2 Certification
10 1 (0.55%) SAP Certification
Quality Assurance & Compliance
1 15 (8.24%) Data Quality
2 11 (6.04%) ISO/IEC 27001
3 6 (3.30%) NIST
4 5 (2.75%) COBIT
4 5 (2.75%) Cyber Essentials
4 5 (2.75%) GDPR
5 4 (2.20%) Cyber Essentials PLUS
5 4 (2.20%) PMO
6 3 (1.65%) ISO/IEC 20000
6 3 (1.65%) NCSC
7 2 (1.10%) HIPAA
7 2 (1.10%) Sarbanes-Oxley
8 1 (0.55%) DICOM
8 1 (0.55%) GRC
8 1 (0.55%) GxP
8 1 (0.55%) HL7
8 1 (0.55%) ISO 20022
8 1 (0.55%) PCI DSS
8 1 (0.55%) QA
System Software
1 48 (26.37%) Active Directory
2 10 (5.49%) VMware Infrastructure
3 6 (3.30%) Hyper-V
3 6 (3.30%) Virtual Desktop
4 5 (2.75%) Docker
5 2 (1.10%) Apache ZooKeeper
6 1 (0.55%) Job Entry Subsystem
6 1 (0.55%) RACF
6 1 (0.55%) Virtual Machines
6 1 (0.55%) VMware Workstation
Systems Management
1 24 (13.19%) Microsoft Intune
2 10 (5.49%) Kubernetes
2 10 (5.49%) SCCM
3 7 (3.85%) Grafana
4 4 (2.20%) Jamf Pro
5 3 (1.65%) Prometheus
5 3 (1.65%) Single Sign-On
6 2 (1.10%) systemd
7 1 (0.55%) Ansible
7 1 (0.55%) CloudHub
7 1 (0.55%) Control-M
7 1 (0.55%) Failover Clustering
7 1 (0.55%) FortiGate
7 1 (0.55%) NetBackup
7 1 (0.55%) PingFederate
7 1 (0.55%) PowerCLI
7 1 (0.55%) SCOM
7 1 (0.55%) SCOrch
7 1 (0.55%) Tivoli Storage Manager
7 1 (0.55%) WSUS
Vendors
1 77 (42.31%) Microsoft
2 54 (29.67%) ServiceNow
3 18 (9.89%) VMware
4 9 (4.95%) Apple
4 9 (4.95%) Cisco
4 9 (4.95%) Zscaler
5 7 (3.85%) Oracle
6 6 (3.30%) Databricks
6 6 (3.30%) HP
6 6 (3.30%) Remedy
6 6 (3.30%) Salesforce
7 5 (2.75%) AppDynamics
7 5 (2.75%) Dynatrace
7 5 (2.75%) Tenable
8 4 (2.20%) CrowdStrike
9 3 (1.65%) Citrix
9 3 (1.65%) SAP
10 2 (1.10%) Freshdesk
10 2 (1.10%) Palo Alto
10 2 (1.10%) Sybase