Period
to

The following table provides summary statistics for contract job vacancies advertised in London with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 15 August 2022 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
England > London
6 months to
15 Aug 2022
Same period 2021 Same period 2020
Rank 266 301 245
Rank change year-on-year +35 -56 +22
Contract jobs citing SLA 404 265 138
As % of all contract jobs advertised in London 1.02% 0.85% 0.93%
As % of the Quality Assurance & Compliance category 8.28% 7.10% 8.11%
Number of daily rates quoted 273 165 86
10th Percentile £180 £164 £180
25th Percentile £263 £300 £401
Median daily rate (50th Percentile) £425 £450 £488
Median % change year-on-year -5.56% -7.69% +36.84%
75th Percentile £601 £538 £575
90th Percentile £700 £613 £625
England median daily rate £325 £325 £400
% change year-on-year - -18.75% +31.15%
Number of hourly rates quoted 12 11 5
10th Percentile £17.38 £20.00 £16.98
25th Percentile £19.42 £20.88 £23.50
Median hourly rate £29.50 £27.00 £27.50
Median % change year-on-year +9.26% -1.82% +83.33%
75th Percentile £60.19 £27.50 £34.66
90th Percentile £61.65 £39.00 £35.31
England median hourly rate £16.85 £14.00 £14.50
% change year-on-year +20.36% -3.45% -3.33%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
London
Contract vacancies with a requirement for quality assurance or compliance skills 4,881 3,734 1,702
As % of all contract IT jobs advertised in London 12.31% 12.00% 11.48%
Number of daily rates quoted 3,401 2,548 1,149
10th Percentile £350 £325 £313
25th Percentile £450 £420 £413
Median daily rate (50th Percentile) £550 £525 £500
Median % change year-on-year +4.76% +5.00% -
75th Percentile £675 £630 £588
90th Percentile £775 £703 £663
England median daily rate £525 £495 £475
% change year-on-year +6.06% +4.21% +5.56%
Number of hourly rates quoted 49 37 29
10th Percentile £15.75 £14.38 £15.85
25th Percentile £18.50 £20.00 £21.00
Median hourly rate £27.50 £25.50 £30.05
Median % change year-on-year +7.84% -15.14% +55.50%
75th Percentile £60.00 £31.50 £45.00
90th Percentile £72.50 £41.95 £50.75
England median hourly rate £23.00 £21.00 £26.50
% change year-on-year +9.52% -20.75% +23.26%

SLA
Job Vacancy Trend in London

Job postings citing SLA as a proportion of all IT jobs advertised in London.

Job vacancy trend for SLA in London

SLA
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing SLA in London.

Daily rate trend for SLA in London

SLA
Daily Rate Histogram in London

Daily rate distribution for jobs citing SLA in London over the 6 months to 15 August 2022.

Daily rate histogram for SLA in London

SLA
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing SLA in London.

Hourly rate trend for SLA in London

SLA
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing SLA in London over the 6 months to 15 August 2022.

Hourly rate histogram for SLA in London

SLA
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the London region over the 6 months to 15 August 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London -7 50 £425 +6.25% 22
West London +6 13 £213 +21.43% 13
North London - 6 £168 -
East London -7 4 £198 -60.10% 5
South London -21 3 £200 -57.89% 5
SLA
England

For the 6 months to 15 August 2022, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region with a requirement for SLA.

1 132 (32.67%) ITIL
2 127 (31.44%) Social Skills
3 107 (26.49%) Windows
4 106 (26.24%) Microsoft
5 84 (20.79%) Finance
6 67 (16.58%) Agile
7 65 (16.09%) Service Management
8 62 (15.35%) Active Directory
8 62 (15.35%) Microsoft 365
9 60 (14.85%) Azure
10 54 (13.37%) Security Cleared
11 53 (13.12%) ITSM
12 49 (12.13%) Service Delivery
13 48 (11.88%) Microsoft Office
14 46 (11.39%) Windows 10
15 45 (11.14%) Change Management
16 44 (10.89%) Python
16 44 (10.89%) AWS
17 43 (10.64%) Incident Management
18 41 (10.15%) Problem-Solving
19 40 (9.90%) SQL
20 36 (8.91%) Public Sector
21 35 (8.66%) ServiceNow
22 34 (8.42%) Cisco
22 34 (8.42%) SC Cleared
23 33 (8.17%) SCCM
23 33 (8.17%) Problem Management
24 32 (7.92%) PowerShell
24 32 (7.92%) Migration
25 31 (7.67%) Linux

SLA
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (3.71%) MS Exchange
1 15 (3.71%) SharePoint
2 11 (2.72%) Cloud Foundry
3 9 (2.23%) Skype for Business
4 7 (1.73%) Confluence
4 7 (1.73%) Exchange Server 2010
5 4 (0.99%) Apache
5 4 (0.99%) CMS
6 3 (0.74%) IIS
6 3 (0.74%) Sitecore CMS
6 3 (0.74%) Tomcat
7 1 (0.25%) Adobe Experience Manager
7 1 (0.25%) Exchange Server 2003
7 1 (0.25%) Exchange Server 2007
7 1 (0.25%) Exchange Server 2013
7 1 (0.25%) OpenStack
7 1 (0.25%) Oracle SOA Suite
7 1 (0.25%) Red Hat Fuse
7 1 (0.25%) SharePoint 2010
7 1 (0.25%) Umbraco
Applications
1 48 (11.88%) Microsoft Office
2 11 (2.72%) Microsoft Excel
3 8 (1.98%) MS Visio
4 5 (1.24%) Microsoft PowerPoint
5 1 (0.25%) Maya
5 1 (0.25%) Microsoft Project
Business Applications
1 5 (1.24%) Oracle EBS
2 4 (0.99%) Fidessa
2 4 (0.99%) Oracle EBS R12
2 4 (0.99%) Oracle General Ledger
2 4 (0.99%) Oracle Subledger Accounting
3 3 (0.74%) Oracle ERP
3 3 (0.74%) Oracle FAH
3 3 (0.74%) Oracle Financials
3 3 (0.74%) Oracle Procure-to-Pay
4 2 (0.50%) Oracle Assets
4 2 (0.50%) Oracle Payables
4 2 (0.50%) Oracle Receivables
5 1 (0.25%) Eikon
5 1 (0.25%) Oracle E-Business Tax
5 1 (0.25%) Oracle Internet Expenses
5 1 (0.25%) Oracle iProcurement
5 1 (0.25%) Oracle Retail
5 1 (0.25%) Salesforce.com CRM
5 1 (0.25%) SAP S/4HANA
5 1 (0.25%) SystmOne
Cloud Services
1 62 (15.35%) Microsoft 365
2 60 (14.85%) Azure
3 44 (10.89%) AWS
4 16 (3.96%) GitHub
5 13 (3.22%) PaaS
6 12 (2.97%) IaaS
7 11 (2.72%) Amazon S3
8 9 (2.23%) Azure Active Directory
8 9 (2.23%) SaaS
9 8 (1.98%) OneDrive
10 6 (1.49%) Azure DevOps
11 5 (1.24%) GCP
11 5 (1.24%) OpenShift
12 4 (0.99%) AWS CloudFormation
12 4 (0.99%) Azure Monitor
12 4 (0.99%) Mimecast
13 3 (0.74%) AWS Fargate
13 3 (0.74%) Dynamics 365
13 3 (0.74%) Power Platform
14 2 (0.50%) Serverless
Communications & Networking
1 24 (5.94%) Firewall
2 21 (5.20%) LAN
3 19 (4.70%) DNS
4 17 (4.21%) Internet
5 16 (3.96%) DHCP
5 16 (3.96%) VPN
5 16 (3.96%) WAN
6 13 (3.22%) TCP/IP
7 11 (2.72%) Wireless
8 10 (2.48%) VoIP
9 7 (1.73%) Kerberos
9 7 (1.73%) SAN
10 6 (1.49%) MPLS
10 6 (1.49%) Network Security
10 6 (1.49%) Wi-Fi
10 6 (1.49%) WLAN
11 5 (1.24%) BGP
11 5 (1.24%) Software-Defined Networking
12 4 (0.99%) SD-WAN
12 4 (0.99%) Skype
Database & Business Intelligence
1 17 (4.21%) Data Warehouse
2 14 (3.47%) PostgreSQL
3 11 (2.72%) SQL Server
4 4 (0.99%) MySQL
4 4 (0.99%) Oracle Database
4 4 (0.99%) Relational Database
5 3 (0.74%) Azure SQL Database
5 3 (0.74%) Metadata
5 3 (0.74%) MongoDB
5 3 (0.74%) NoSQL
5 3 (0.74%) RDBMS
6 2 (0.50%) Big Data
6 2 (0.50%) Crystal Reports
6 2 (0.50%) DB2
6 2 (0.50%) Oracle Reports
6 2 (0.50%) Power BI
6 2 (0.50%) Tableau
7 1 (0.25%) HBase
7 1 (0.25%) MariaDB
7 1 (0.25%) SAP HANA
Development Applications
1 12 (2.97%) JIRA
2 9 (2.23%) Jenkins
3 4 (0.99%) GitLab
3 4 (0.99%) Sonatype Nexus
4 3 (0.74%) Git (software)
4 3 (0.74%) Oracle Forms
5 2 (0.50%) SonarQube
5 2 (0.50%) VSS/SourceSafe
6 1 (0.25%) Bitbucket
6 1 (0.25%) LSMW
6 1 (0.25%) SQL Server Management Studio (SSMS)
6 1 (0.25%) Travis CI
General
1 127 (31.44%) Social Skills
2 84 (20.79%) Finance
3 36 (8.91%) Public Sector
4 26 (6.44%) Analytical Skills
5 22 (5.45%) Banking
6 14 (3.47%) Inclusion and Diversity
7 12 (2.97%) Law
7 12 (2.97%) Presentation Skills
7 12 (2.97%) Telecoms
8 11 (2.72%) Marketing
9 10 (2.48%) Legal
9 10 (2.48%) Retail
10 9 (2.23%) Financial Institution
10 9 (2.23%) Front Office
10 9 (2.23%) Influencing Skills
11 8 (1.98%) Publishing
12 6 (1.49%) Investment Banking
13 5 (1.24%) Documentation Skills
13 5 (1.24%) Electronics
13 5 (1.24%) Manufacturing
Job Titles
1 60 (14.85%) Analyst
2 38 (9.41%) Service Manager
3 29 (7.18%) Support Engineer
4 25 (6.19%) Service Analyst
5 22 (5.45%) Delivery Manager
5 22 (5.45%) Developer
5 22 (5.45%) Support Analyst
6 20 (4.95%) Architect
6 20 (4.95%) Desktop Support
7 18 (4.46%) 2nd Line Support
7 18 (4.46%) Network Engineer
8 17 (4.21%) Data Engineer
9 16 (3.96%) Desktop Engineer
9 16 (3.96%) Service Delivery Manager
10 15 (3.71%) Administrator
10 15 (3.71%) Service Desk Analyst
11 14 (3.47%) Consultant
12 13 (3.22%) IT Manager
13 12 (2.97%) 3rd Line Engineer
14 11 (2.72%) IT Support
Libraries, Frameworks & Software Standards
1 19 (4.70%) REST
2 17 (4.21%) React
3 13 (3.22%) Django
4 9 (2.23%) Ruby on Rails
5 6 (1.49%) Oracle Fusion
6 5 (1.24%) Kafka
6 5 (1.24%) Middleware
7 4 (0.99%) WebRTC
8 3 (0.74%) 802.1X
8 3 (0.74%) Elastic Stack
8 3 (0.74%) Keycloak
8 3 (0.74%) LDAP
8 3 (0.74%) SailPoint
8 3 (0.74%) Spring Boot
8 3 (0.74%) Web Services
9 2 (0.50%) .NET
9 2 (0.50%) Node.js
9 2 (0.50%) OpenTracing
9 2 (0.50%) XMPP
10 1 (0.25%) Sass
Miscellaneous
1 18 (4.46%) Management Information System
2 16 (3.96%) Data Centre
3 13 (3.22%) CMDB
4 11 (2.72%) User Experience
5 10 (2.48%) iPhone
5 10 (2.48%) Self-Motivation
6 9 (2.23%) Video Conferencing
7 8 (1.98%) BYOD
8 7 (1.73%) Blackberry
8 7 (1.73%) Fat Client
8 7 (1.73%) Thin Client
9 6 (1.49%) iPad
9 6 (1.49%) Replication
10 5 (1.24%) Public Cloud
10 5 (1.24%) Virtual Team
11 4 (0.99%) Cloud Native
11 4 (0.99%) Digital Signage
11 4 (0.99%) NHS
11 4 (0.99%) Social Media
11 4 (0.99%) Video\Live Streaming
Operating Systems
1 107 (26.49%) Windows
2 46 (11.39%) Windows 10
3 31 (7.67%) Linux
4 25 (6.19%) Windows Server
5 18 (4.46%) Windows 7
6 11 (2.72%) Android
7 10 (2.48%) Windows Server 2016
8 8 (1.98%) Apple iOS
8 8 (1.98%) Unix
9 6 (1.49%) Mac OS
10 5 (1.24%) AIX
11 4 (0.99%) CentOS
11 4 (0.99%) Windows Server 2008
11 4 (0.99%) Windows XP
12 3 (0.74%) Windows Server 2019
13 2 (0.50%) Mac OS X
13 2 (0.50%) Red Hat Enterprise Linux
13 2 (0.50%) Windows Server 2012
14 1 (0.25%) VMS
14 1 (0.25%) Windows Server 2003
Processes & Methodologies
1 132 (32.67%) ITIL
2 67 (16.58%) Agile
3 65 (16.09%) Service Management
4 53 (13.12%) ITSM
5 49 (12.13%) Service Delivery
6 45 (11.14%) Change Management
7 43 (10.64%) Incident Management
8 41 (10.15%) Problem-Solving
9 33 (8.17%) Problem Management
10 32 (7.92%) Migration
11 30 (7.43%) Decision-Making
12 29 (7.18%) Project Management
13 28 (6.93%) ETL
14 24 (5.94%) Continuous Improvement
15 23 (5.69%) Patch Management
16 21 (5.20%) DevOps
16 21 (5.20%) Knowledge Management
17 20 (4.95%) Asset Management
17 20 (4.95%) Microservices
18 19 (4.70%) Analytics
Programming Languages
1 44 (10.89%) Python
2 40 (9.90%) SQL
3 32 (7.92%) PowerShell
4 25 (6.19%) Java
5 9 (2.23%) Ruby
6 7 (1.73%) C
7 6 (1.49%) Bash
8 5 (1.24%) Shell Script
8 5 (1.24%) VBScript
9 3 (0.74%) Groovy
9 3 (0.74%) VBA
10 2 (0.50%) Go
10 2 (0.50%) JavaScript
10 2 (0.50%) Perl
10 2 (0.50%) PHP
10 2 (0.50%) T-SQL
11 1 (0.25%) C#
11 1 (0.25%) Scala
11 1 (0.25%) SOQL
11 1 (0.25%) TypeScript
Qualifications
1 54 (13.37%) Security Cleared
2 34 (8.42%) SC Cleared
3 25 (6.19%) Microsoft Certification
4 19 (4.70%) Degree
5 17 (4.21%) BPSS Clearance
5 17 (4.21%) Cisco Certification
5 17 (4.21%) ITIL Certification
6 12 (2.97%) CCNA
7 11 (2.72%) CCNP
8 10 (2.48%) MCSE
9 9 (2.23%) ITIL Foundation Certificate
10 4 (0.99%) DV Cleared
10 4 (0.99%) MCTS
11 3 (0.74%) MBA
11 3 (0.74%) MCITP
11 3 (0.74%) MCSA
11 3 (0.74%) PhD
12 2 (0.50%) CCIE
12 2 (0.50%) CCSE
12 2 (0.50%) MCP
Quality Assurance & Compliance
1 16 (3.96%) Data Quality
2 8 (1.98%) QA
3 6 (1.49%) ISO/IEC 27001
4 4 (0.99%) PCI DSS
5 3 (0.74%) GDPR
6 2 (0.50%) PMO
7 1 (0.25%) Cyber Essentials
7 1 (0.25%) Cyber Essentials PLUS
7 1 (0.25%) EMIR
7 1 (0.25%) IASME
7 1 (0.25%) ISO 20022
7 1 (0.25%) ISO/IEC 20000
7 1 (0.25%) ITGC
7 1 (0.25%) MiFID
System Software
1 62 (15.35%) Active Directory
2 23 (5.69%) VMware Infrastructure
3 13 (3.22%) Docker
4 12 (2.97%) Microsoft App-V
5 10 (2.48%) Hyper-V
6 8 (1.98%) XenApp
7 6 (1.49%) VMware ESXi
8 5 (1.24%) Virtual Machines
9 4 (0.99%) BitLocker
9 4 (0.99%) Firmware
9 4 (0.99%) Virtual Desktop
10 3 (0.74%) vSphere
11 2 (0.50%) XenDesktop
12 1 (0.25%) Apache Flume
12 1 (0.25%) DFS Replication
12 1 (0.25%) KVM
12 1 (0.25%) MetaFrame
12 1 (0.25%) Terminal Server
12 1 (0.25%) Terminal Services
12 1 (0.25%) Virtual Servers
Systems Management
1 33 (8.17%) SCCM
2 12 (2.97%) Microsoft Intune
3 9 (2.23%) Ansible
3 9 (2.23%) Kubernetes
3 9 (2.23%) Terraform
4 8 (1.98%) Puppet
4 8 (1.98%) SCOM
5 6 (1.49%) Nagios
6 5 (1.24%) PowerCLI
6 5 (1.24%) vCenter Server
6 5 (1.24%) vRealize Orchestrator
7 4 (0.99%) Grafana
7 4 (0.99%) Prometheus
8 3 (0.74%) Active Directory Federation Services
8 3 (0.74%) Cisco CUCM
8 3 (0.74%) Oracle Identity Management
8 3 (0.74%) Single Sign-On
9 2 (0.50%) Opscode Chef
10 1 (0.25%) ITRS Geneos
10 1 (0.25%) SCOrch
Vendors
1 106 (26.24%) Microsoft
2 35 (8.66%) ServiceNow
3 34 (8.42%) Cisco
4 28 (6.93%) VMware
5 27 (6.68%) Citrix
6 24 (5.94%) Oracle
7 20 (4.95%) Apple
7 20 (4.95%) HP
8 12 (2.97%) Ivanti
9 11 (2.72%) Bloomberg
10 10 (2.48%) Palo Alto
11 9 (2.23%) CheckPoint
11 9 (2.23%) Juniper
11 9 (2.23%) Reuters
12 8 (1.98%) Google
12 8 (1.98%) SAP
13 7 (1.73%) Splunk
14 6 (1.49%) Aruba
14 6 (1.49%) Dell
14 6 (1.49%) Meraki