Period
to 8 August 2020

The following table provides summary statistics for contract job vacancies advertised in London with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 8 August 2020 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
England > London
6 months to
8 Aug 2020
Same period 2019 Same period 2018
Rank 241 261 249
Rank change year-on-year +20 -12 +28
Contract jobs citing SLA 139 383 503
As % of all contract jobs advertised in London 0.91% 0.96% 1.10%
As % of the Quality Assurance & Compliance category 9.16% 9.92% 9.93%
Number of daily rates quoted 87 263 310
Median daily rate £488 £350 £363
Median daily rate % change year-on-year +39.29% -3.45% -3.33%
10th Percentile £173 £130 £138
90th Percentile £625 £550 £550
England median daily rate £388 £300 £325
% change year-on-year +29.17% -7.69% -1.52%
Number of hourly rates quoted 5 23 32
Median hourly rate £27.50 £15.00 £18.85
Median hourly rate % change year-on-year +83.33% -20.42% +25.67%
10th Percentile £16.98 £12.50 £13.19
90th Percentile £35.31 £23.25 £100.75
England median hourly rate £14.98 £14.75 £14.98
% change year-on-year +1.53% -1.50% +1.94%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
London
Contract vacancies with a requirement for quality assurance or compliance skills 1,518 3,859 5,065
As % of all contract IT jobs advertised in London 9.93% 9.64% 11.07%
Number of daily rates quoted 971 2,643 3,580
Median daily rate £500 £500 £475
Median daily rate % change year-on-year - +5.26% -5.00%
10th Percentile £313 £300 £300
90th Percentile £650 £675 £675
England median daily rate £465 £450 £450
% change year-on-year +3.33% - -
Number of hourly rates quoted 32 58 77
Median hourly rate £35.00 £21.00 £25.00
Median hourly rate % change year-on-year +66.67% -16.00% +23.46%
10th Percentile £19.34 £12.50 £13.90
90th Percentile £45.28 £51.35 £60.60
Median hourly rate £27.09 £22.00 £24.50
% change year-on-year +23.13% -10.20% +22.81%

SLA
Job Vacancy Trend in London

Job postings citing SLA as a proportion of all IT jobs advertised in London.

Job vacancy trend for SLA in London

SLA
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing SLA in London.

Daily rate trend for SLA in London

SLA
Daily Rate Histogram in London

Daily rate distribution for jobs citing SLA in London over the 6 months to 8 August 2020.

Daily rate histogram for SLA in London

SLA
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing SLA in London.

Hourly rate trend for SLA in London

SLA
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing SLA in London over the 6 months to 8 August 2020.

Hourly rate histogram for SLA in London

SLA
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the London region over the 6 months to 8 August 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London +77 12 £529 +24.41% 3
West London +37 9 £413 +37.50% 3
South London +38 5 £600 +293.44% 1
East London +26 4 - - 2
SLA
England

For the 6 months to 8 August 2020, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region with a requirement for SLA.

1 48 (34.53%) ITIL
2 41 (29.50%) Windows
3 33 (23.74%) Oracle
3 33 (23.74%) Finance
4 32 (23.02%) Linux
5 31 (22.30%) Microsoft
5 31 (22.30%) Problem-Solving
6 24 (17.27%) PowerShell
7 23 (16.55%) Continuous Improvement
8 22 (15.83%) Release Management
9 21 (15.11%) Active Directory
10 19 (13.67%) Change Management
10 19 (13.67%) Oracle Database
11 18 (12.95%) Analytical Skills
11 18 (12.95%) Oracle SOA Suite
11 18 (12.95%) Azure
11 18 (12.95%) DNS
11 18 (12.95%) SOA
12 17 (12.23%) SQL
12 17 (12.23%) Incident Management
13 16 (11.51%) E-business
13 16 (11.51%) Oracle Applications
13 16 (11.51%) WebLogic
13 16 (11.51%) Oracle RAC
13 16 (11.51%) Oracle Database 12c
13 16 (11.51%) Oracle ODI
14 15 (10.79%) Problem Management
14 15 (10.79%) Splunk
14 15 (10.79%) Disaster Recovery
15 14 (10.07%) VMware

SLA
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (12.95%) Oracle SOA Suite
2 16 (11.51%) WebLogic
3 13 (9.35%) Red Hat Fuse
4 12 (8.63%) Confluence
5 9 (6.47%) Apache
6 8 (5.76%) SharePoint
7 7 (5.04%) Tomcat
8 5 (3.60%) Apache Solr
8 5 (3.60%) MS Exchange
9 4 (2.88%) IIS
10 2 (1.44%) Appian
10 2 (1.44%) Blackberry Enterprise Server
10 2 (1.44%) CMS
10 2 (1.44%) Exchange Server 2010
10 2 (1.44%) JBoss
11 1 (0.72%) Apache Qpid
11 1 (0.72%) Oracle Workflow
11 1 (0.72%) SharePoint 2010
11 1 (0.72%) SharePoint 2013
11 1 (0.72%) Skype for Business
Applications
1 9 (6.47%) Microsoft Office
2 7 (5.04%) Microsoft Excel
3 3 (2.16%) MS Visio
4 2 (1.44%) Microsoft PowerPoint
5 1 (0.72%) LibreOffice
5 1 (0.72%) Microsoft Project
5 1 (0.72%) Spreadsheet
Business Applications
1 16 (11.51%) Oracle Applications
2 7 (5.04%) Endur
3 2 (1.44%) SAP MM
4 1 (0.72%) Dynamics AX
4 1 (0.72%) Oracle Assets
4 1 (0.72%) Oracle EBS
4 1 (0.72%) Oracle E-Business Tax
4 1 (0.72%) Oracle Financials
4 1 (0.72%) Oracle Internet Expenses
4 1 (0.72%) Oracle iProcurement
4 1 (0.72%) Oracle Payables
4 1 (0.72%) Oracle Procure-to-Pay
4 1 (0.72%) Oracle Receivables
4 1 (0.72%) Oracle Subledger Accounting
4 1 (0.72%) Salesforce.com CRM
4 1 (0.72%) SAP PM
4 1 (0.72%) SAP Retail
4 1 (0.72%) SAP S/4HANA
Cloud Services
1 18 (12.95%) Azure
2 12 (8.63%) Office 365
3 9 (6.47%) SaaS
4 5 (3.60%) AWS
4 5 (3.60%) Power Platform
5 4 (2.88%) GCP
6 2 (1.44%) Oracle CX
6 2 (1.44%) Veeva
7 1 (0.72%) Dynamics 365
7 1 (0.72%) GitHub
7 1 (0.72%) Google Docs
7 1 (0.72%) Mimecast
7 1 (0.72%) OneDrive
7 1 (0.72%) Oracle Service Cloud
7 1 (0.72%) Power Automate
7 1 (0.72%) PowerApps
7 1 (0.72%) Slack
7 1 (0.72%) Yammer
Communications & Networking
1 18 (12.95%) DNS
2 8 (5.76%) SAN
3 7 (5.04%) SSL
4 5 (3.60%) HTTP
5 3 (2.16%) DHCP
5 3 (2.16%) Firewall
5 3 (2.16%) LAN
5 3 (2.16%) WAN
6 2 (1.44%) Intranet
6 2 (1.44%) iSCSI
6 2 (1.44%) Network Security
6 2 (1.44%) Skype
6 2 (1.44%) VLAN
6 2 (1.44%) VPN
7 1 (0.72%) 4G
7 1 (0.72%) 5G
7 1 (0.72%) MQTT
7 1 (0.72%) NAS
7 1 (0.72%) Unified Communications
7 1 (0.72%) WebEx
Database & Business Intelligence
1 19 (13.67%) Oracle Database
2 16 (11.51%) Oracle Database 12c
2 16 (11.51%) Oracle ODI
3 14 (10.07%) SQL Server
4 13 (9.35%) Oracle BI EE
5 7 (5.04%) SQL Server 2016
6 6 (4.32%) Oracle Reports
7 4 (2.88%) Data Warehouse
7 4 (2.88%) Power BI
8 3 (2.16%) BusinessObjects
8 3 (2.16%) Oracle Database 11g
8 3 (2.16%) Relational Database
8 3 (2.16%) Sybase ASE
9 2 (1.44%) Data Mining
9 2 (1.44%) MySQL
9 2 (1.44%) QlikView
10 1 (0.72%) Big Data
Development Applications
1 13 (9.35%) JIRA
2 2 (1.44%) PROIV
3 1 (0.72%) AdminStudio
3 1 (0.72%) Hudson
3 1 (0.72%) MSI
General
1 33 (23.74%) Finance
2 11 (7.91%) Public Sector
3 9 (6.47%) Banking
3 9 (6.47%) Telecoms
4 5 (3.60%) Legal
5 3 (2.16%) Back Office
5 3 (2.16%) Marketing
5 3 (2.16%) Pharmaceutical
6 2 (1.44%) French Language
6 2 (1.44%) Manufacturing
6 2 (1.44%) Retail
7 1 (0.72%) Billing
7 1 (0.72%) German Language
7 1 (0.72%) Greek Language
7 1 (0.72%) Italian Language
7 1 (0.72%) Law
7 1 (0.72%) Multimedia
7 1 (0.72%) Publishing
7 1 (0.72%) Romanian Language
7 1 (0.72%) Serbian Language
Job Titles
1 21 (15.11%) Analyst
2 18 (12.95%) DBA
3 17 (12.23%) Oracle DBA
4 16 (11.51%) Oracle Applications DBA
5 10 (7.19%) Administrator
6 8 (5.76%) Consultant
6 8 (5.76%) Desktop Support
6 8 (5.76%) Developer
7 7 (5.04%) Applications Support
7 7 (5.04%) Endur Support
7 7 (5.04%) OpenLink Support
7 7 (5.04%) Support Engineer
8 6 (4.32%) IT Manager
8 6 (4.32%) Support Analyst
9 5 (3.60%) Architect
9 5 (3.60%) Data Analyst
9 5 (3.60%) Service Analyst
9 5 (3.60%) Service Desk Analyst
9 5 (3.60%) Service Manager
9 5 (3.60%) Systems Engineer
Libraries, Frameworks & Software Standards
1 7 (5.04%) Web Services
2 5 (3.60%) RabbitMQ
3 3 (2.16%) .NET
3 3 (2.16%) LDAP
3 3 (2.16%) SAML
3 3 (2.16%) XML
4 2 (1.44%) CSS
4 2 (1.44%) HTML
4 2 (1.44%) J2EE
4 2 (1.44%) Java EE
4 2 (1.44%) OSGi
4 2 (1.44%) Struts
5 1 (0.72%) AngularJS
5 1 (0.72%) JMS
5 1 (0.72%) Middleware
5 1 (0.72%) Node.js
5 1 (0.72%) React
5 1 (0.72%) REST
5 1 (0.72%) WebSockets
5 1 (0.72%) WPF
Miscellaneous
1 18 (12.95%) Analytical Skills
2 13 (9.35%) Data Centre
3 9 (6.47%) Management Information System
3 9 (6.47%) Self-Motivation
4 6 (4.32%) Enterprise Software
5 3 (2.16%) AS400
5 3 (2.16%) Clustering
6 2 (1.44%) Blackberry
6 2 (1.44%) Data Structures
6 2 (1.44%) EMC VNX
6 2 (1.44%) NHS
7 1 (0.72%) Credit Risk
7 1 (0.72%) Linux Command Line
7 1 (0.72%) Mainframe
7 1 (0.72%) Market Risk
7 1 (0.72%) Public Cloud
7 1 (0.72%) Replication
7 1 (0.72%) RSA SecurID
7 1 (0.72%) Thin Client
7 1 (0.72%) Wiki
Operating Systems
1 41 (29.50%) Windows
2 32 (23.02%) Linux
3 13 (9.35%) Oracle Linux
4 12 (8.63%) Windows Server
5 8 (5.76%) Unix
6 7 (5.04%) Windows 7
6 7 (5.04%) Windows Server 2016
7 6 (4.32%) Red Hat Enterprise Linux
7 6 (4.32%) Solaris
7 6 (4.32%) Windows 10
8 3 (2.16%) Apple iOS
8 3 (2.16%) Windows Server 2019
9 2 (1.44%) Windows Server 2012
10 1 (0.72%) Mac OS
10 1 (0.72%) Mac OS X
Processes & Methodologies
1 48 (34.53%) ITIL
2 31 (22.30%) Problem-Solving
3 23 (16.55%) Continuous Improvement
4 22 (15.83%) Release Management
5 19 (13.67%) Change Management
6 18 (12.95%) SOA
7 17 (12.23%) Incident Management
8 16 (11.51%) E-business
9 15 (10.79%) Disaster Recovery
9 15 (10.79%) Problem Management
10 13 (9.35%) Cybersecurity
10 13 (9.35%) Service Management
11 12 (8.63%) Migration
12 10 (7.19%) Agile Software Development
12 10 (7.19%) ITIL V3
12 10 (7.19%) Performance Tuning
12 10 (7.19%) Risk Management
13 9 (6.47%) Analytics
13 9 (6.47%) Service Delivery
13 9 (6.47%) Technical Architecture
Programming Languages
1 24 (17.27%) PowerShell
2 17 (12.23%) SQL
3 12 (8.63%) Java
3 12 (8.63%) Perl
4 6 (4.32%) JavaScript
4 6 (4.32%) Python
4 6 (4.32%) Shell Script
5 3 (2.16%) COBOL
5 3 (2.16%) PHP
5 3 (2.16%) VBScript
6 2 (1.44%) PL/SQL
6 2 (1.44%) Ruby
7 1 (0.72%) Bash Shell
7 1 (0.72%) C
7 1 (0.72%) Go
7 1 (0.72%) VB
Qualifications
1 12 (8.63%) Degree
2 8 (5.76%) SC Cleared
2 8 (5.76%) Security Cleared
3 5 (3.60%) CISSP
4 3 (2.16%) CCNA
4 3 (2.16%) CCNP
4 3 (2.16%) CISA
4 3 (2.16%) Cisco Certification
4 3 (2.16%) ITIL Certification
5 2 (1.44%) CISM
5 2 (1.44%) CIW
5 2 (1.44%) Computer Science Degree
5 2 (1.44%) MCSE
5 2 (1.44%) Microsoft Certification
5 2 (1.44%) PMP
5 2 (1.44%) VCP6
5 2 (1.44%) VMware Certified Professional (VCP)
6 1 (0.72%) CCIE
6 1 (0.72%) CRISC
Quality Assurance & Compliance
1 10 (7.19%) ISO/IEC 27001
2 9 (6.47%) GDPR
3 7 (5.04%) Cyber Essentials
3 7 (5.04%) HIPAA
4 5 (3.60%) Data Quality
4 5 (3.60%) QA
5 1 (0.72%) COBIT
5 1 (0.72%) GxP
5 1 (0.72%) IFRS
5 1 (0.72%) NIST
5 1 (0.72%) Sarbanes-Oxley
System Software
1 21 (15.11%) Active Directory
2 16 (11.51%) Oracle RAC
3 12 (8.63%) VMware Infrastructure
4 7 (5.04%) Virtual Machines
5 6 (4.32%) Docker
5 6 (4.32%) Squid
6 4 (2.88%) vCloud
6 4 (2.88%) vSphere
7 2 (1.44%) DFS Replication
7 2 (1.44%) Hyper-V
8 1 (0.72%) Microsoft App-V
Systems Management
1 13 (9.35%) Ansible
1 13 (9.35%) Puppet
2 8 (5.76%) Nagios
3 7 (5.04%) Opscode Chef
4 6 (4.32%) Cacti
4 6 (4.32%) Kubernetes
4 6 (4.32%) Opsview
4 6 (4.32%) Red Hat Satellite
5 5 (3.60%) SCOM
6 4 (2.88%) Single Sign-On
7 3 (2.16%) SCCM
8 2 (1.44%) Failover Clustering
9 1 (0.72%) McAfee ePO
9 1 (0.72%) Terraform
Vendors
1 33 (23.74%) Oracle
2 31 (22.30%) Microsoft
3 15 (10.79%) Splunk
4 14 (10.07%) VMware
5 10 (7.19%) Cisco
6 9 (6.47%) Sybase
7 7 (5.04%) IBM
7 7 (5.04%) OpenLink
7 7 (5.04%) Red Hat
7 7 (5.04%) Remedy
7 7 (5.04%) SAP
8 6 (4.32%) CheckPoint
9 5 (3.60%) HP
10 4 (2.88%) NetApp
10 4 (2.88%) ServiceNow
11 3 (2.16%) Delphix
11 3 (2.16%) EMC
11 3 (2.16%) LogicMonitor
11 3 (2.16%) Qualys
11 3 (2.16%) Verint