Period
to 31 October 2020

The following table provides summary statistics for contract job vacancies advertised in London with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 31 October 2020 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
England > London
6 months to
31 Oct 2020
Same period 2019 Same period 2018
Rank 253 253 263
Rank change year-on-year 0 +10 +30
Contract jobs citing SLA 116 364 462
As % of all contract jobs advertised in London 0.81% 1.00% 1.00%
As % of the Quality Assurance & Compliance category 7.81% 10.51% 9.58%
Number of daily rates quoted 76 237 287
Median daily rate £369 £350 £330
Median daily rate % change year-on-year +5.36% +6.06% +1.54%
10th Percentile £105 £132 £129
90th Percentile £638 £559 £550
England median daily rate £338 £325 £313
% change year-on-year +4.08% +4.00% +3.99%
Number of hourly rates quoted 3 27 29
Median hourly rate £20.00 £16.00 £17.00
Median hourly rate % change year-on-year +25.00% -5.88% +9.80%
10th Percentile £14.10 £12.50 £10.50
90th Percentile £120.00 £28.10 £100.75
England median hourly rate £12.50 £16.00 £15.50
% change year-on-year -21.88% +3.23% +6.90%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
London
Contract vacancies with a requirement for quality assurance or compliance skills 1,486 3,463 4,822
As % of all contract IT jobs advertised in London 10.33% 9.50% 10.43%
Number of daily rates quoted 921 2,369 3,400
Median daily rate £500 £490 £475
Median daily rate % change year-on-year +2.04% +3.16% -1.35%
10th Percentile £300 £300 £280
90th Percentile £650 £670 £663
England median daily rate £463 £450 £450
% change year-on-year +2.78% - -
Number of hourly rates quoted 16 51 72
Median hourly rate £35.00 £18.70 £26.25
Median hourly rate % change year-on-year +87.17% -28.76% +31.25%
10th Percentile £18.98 £12.00 £11.03
90th Percentile £52.07 £35.00 £57.50
Median hourly rate £26.50 £21.34 £22.37
% change year-on-year +24.18% -4.58% +11.83%

SLA
Job Vacancy Trend in London

Job postings citing SLA as a proportion of all IT jobs advertised in London.

Job vacancy trend for SLA in London

SLA
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing SLA in London.

Daily rate trend for SLA in London

SLA
Daily Rate Histogram in London

Daily rate distribution for jobs citing SLA in London over the 6 months to 31 October 2020.

Daily rate histogram for SLA in London

SLA
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing SLA in London.

Hourly rate trend for SLA in London

SLA
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing SLA in London over the 6 months to 31 October 2020.

Hourly rate histogram for SLA in London

SLA
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the London region over the 6 months to 31 October 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London +69 9 £524 +26.97% 7
West London +37 4 £550 +147.19% 5
East London +36 4 £575 +58.62% 2
South London +30 1 £115 -20.14%
SLA
England

For the 6 months to 31 October 2020, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region with a requirement for SLA.

1 36 (31.03%) Finance
2 33 (28.45%) ITIL
3 30 (25.86%) Windows
4 27 (23.28%) Change Management
4 27 (23.28%) Continuous Improvement
5 23 (19.83%) Cybersecurity
6 21 (18.10%) Oracle
6 21 (18.10%) Microsoft
6 21 (18.10%) Degree
7 20 (17.24%) Service Delivery
8 19 (16.38%) Release Management
9 17 (14.66%) Agile Software Development
9 17 (14.66%) SOA
9 17 (14.66%) Oracle SOA Suite
9 17 (14.66%) Analytical Skills
10 16 (13.79%) Linux
10 16 (13.79%) Incident Management
11 15 (12.93%) Oracle RAC
11 15 (12.93%) Oracle Applications
11 15 (12.93%) E-business
11 15 (12.93%) WebLogic
11 15 (12.93%) Oracle ODI
11 15 (12.93%) Oracle Database 12c
12 14 (12.07%) Oracle Database
13 13 (11.21%) Analytics
13 13 (11.21%) Security Cleared
13 13 (11.21%) Windows Server
13 13 (11.21%) Problem-Solving
13 13 (11.21%) DNS
13 13 (11.21%) Active Directory

SLA
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (14.66%) Oracle SOA Suite
2 15 (12.93%) WebLogic
3 11 (9.48%) Red Hat Fuse
4 9 (7.76%) Apache
5 8 (6.90%) MS Exchange
6 7 (6.03%) Tomcat
7 6 (5.17%) Blackberry Enterprise Server
7 6 (5.17%) SharePoint
8 5 (4.31%) Apache Solr
9 3 (2.59%) Confluence
10 2 (1.72%) Appian
10 2 (1.72%) Exchange Server 2010
10 2 (1.72%) IIS
10 2 (1.72%) JBoss
10 2 (1.72%) Skype for Business
11 1 (0.86%) Apache Spark
11 1 (0.86%) Oracle Workflow
Applications
1 9 (7.76%) Microsoft Office
2 4 (3.45%) MS Visio
3 2 (1.72%) Spreadsheet
4 1 (0.86%) LibreOffice
4 1 (0.86%) Microsoft Excel
4 1 (0.86%) Microsoft Project
Business Applications
1 15 (12.93%) Oracle Applications
2 3 (2.59%) SAP MM
3 2 (1.72%) SAP PM
4 1 (0.86%) Dynamics AX
4 1 (0.86%) Endur
4 1 (0.86%) Oracle Assets
4 1 (0.86%) Oracle EBS
4 1 (0.86%) Oracle E-Business Tax
4 1 (0.86%) Oracle Financials
4 1 (0.86%) Oracle Internet Expenses
4 1 (0.86%) Oracle iProcurement
4 1 (0.86%) Oracle Payables
4 1 (0.86%) Oracle Procure-to-Pay
4 1 (0.86%) Oracle Receivables
4 1 (0.86%) Oracle Subledger Accounting
4 1 (0.86%) SAP GRC
4 1 (0.86%) SAP Retail
4 1 (0.86%) SAP S/4HANA
Cloud Services
1 11 (9.48%) Azure
1 11 (9.48%) Office 365
2 7 (6.03%) SaaS
3 3 (2.59%) IaaS
3 3 (2.59%) Power Platform
4 2 (1.72%) AWS
4 2 (1.72%) Azure Active Directory
4 2 (1.72%) OneDrive
5 1 (0.86%) Dynamics 365
5 1 (0.86%) G Suite
5 1 (0.86%) GitHub
5 1 (0.86%) Google Docs
5 1 (0.86%) Mimecast
5 1 (0.86%) Power Automate
5 1 (0.86%) PowerApps
5 1 (0.86%) Slack
5 1 (0.86%) Yammer
Communications & Networking
1 13 (11.21%) DNS
2 10 (8.62%) Firewall
3 6 (5.17%) HTTP
3 6 (5.17%) SSL
4 4 (3.45%) DHCP
4 4 (3.45%) Skype
5 3 (2.59%) Network Security
5 3 (2.59%) SAN
5 3 (2.59%) WAN
6 2 (1.72%) 4G
6 2 (1.72%) 5G
6 2 (1.72%) IP Telephony
6 2 (1.72%) iSCSI
6 2 (1.72%) LAN
6 2 (1.72%) VLAN
6 2 (1.72%) VoIP
6 2 (1.72%) Wireless
7 1 (0.86%) Cisco ISE
7 1 (0.86%) Unified Communications
7 1 (0.86%) WebEx
Database & Business Intelligence
1 15 (12.93%) Oracle Database 12c
1 15 (12.93%) Oracle ODI
2 14 (12.07%) Oracle Database
3 12 (10.34%) Oracle BI EE
4 10 (8.62%) SQL Server
5 7 (6.03%) SQL Server 2016
6 3 (2.59%) Data Warehouse
6 3 (2.59%) Oracle Database 11g
6 3 (2.59%) Sybase ASE
7 2 (1.72%) MySQL
7 2 (1.72%) Power BI
8 1 (0.86%) Big Data
8 1 (0.86%) Electronic Patient Records
8 1 (0.86%) Enterprise Data Warehouse
8 1 (0.86%) SAP BW
8 1 (0.86%) Tableau
Development Applications
1 3 (2.59%) JIRA
2 1 (0.86%) AdminStudio
2 1 (0.86%) Fiddler
2 1 (0.86%) Git (software)
2 1 (0.86%) GitLab
2 1 (0.86%) Introscope
2 1 (0.86%) JMeter
2 1 (0.86%) LoadRunner
2 1 (0.86%) MSI
General
1 36 (31.03%) Finance
2 12 (10.34%) Public Sector
3 8 (6.90%) Telecoms
4 6 (5.17%) Banking
4 6 (5.17%) Manufacturing
5 5 (4.31%) Danish Language
6 4 (3.45%) Billing
6 4 (3.45%) Legal
7 3 (2.59%) Back Office
8 2 (1.72%) Electronics
8 2 (1.72%) Marketing
9 1 (0.86%) Dutch Language
9 1 (0.86%) French Language
9 1 (0.86%) General Ledger
9 1 (0.86%) Greek Language
9 1 (0.86%) Investment Banking
9 1 (0.86%) Law
9 1 (0.86%) Publishing
9 1 (0.86%) Romanian Language
9 1 (0.86%) Serbian Language
Job Titles
1 16 (13.79%) DBA
1 16 (13.79%) Oracle DBA
2 15 (12.93%) Oracle Applications DBA
3 11 (9.48%) Administrator
4 9 (7.76%) Consultant
5 8 (6.90%) Analyst
6 6 (5.17%) Support Engineer
7 5 (4.31%) SAP Consultant
7 5 (4.31%) Security Consultant
8 4 (3.45%) Architect
8 4 (3.45%) Chief Technology Officer
8 4 (3.45%) Messaging Administrator
9 3 (2.59%) Applications Support
9 3 (2.59%) Business Analyst
9 3 (2.59%) Desktop Support
9 3 (2.59%) Resourcer
10 2 (1.72%) Governance Manager
10 2 (1.72%) Site Engineer
10 2 (1.72%) Windows Engineer
10 2 (1.72%) Wintel Engineer
Libraries, Frameworks & Software Standards
1 5 (4.31%) RabbitMQ
2 3 (2.59%) Oracle GoldenGate
2 3 (2.59%) Web Services
2 3 (2.59%) XML
3 2 (1.72%) AngularJS
3 2 (1.72%) CSS
3 2 (1.72%) HTML
3 2 (1.72%) J2EE
3 2 (1.72%) Java EE
3 2 (1.72%) OSGi
3 2 (1.72%) React
3 2 (1.72%) Struts
4 1 (0.86%) Anaconda
4 1 (0.86%) Node.js
4 1 (0.86%) PySpark
4 1 (0.86%) SAP Smart Forms
4 1 (0.86%) TensorFlow
Miscellaneous
1 17 (14.66%) Analytical Skills
2 10 (8.62%) Data Centre
3 7 (6.03%) Management Information System
4 6 (5.17%) Blackberry
4 6 (5.17%) NHS
5 5 (4.31%) Social Media
6 4 (3.45%) Cyberthreat
6 4 (3.45%) Replication
6 4 (3.45%) User Experience
7 3 (2.59%) Enterprise Software
7 3 (2.59%) Self-Motivation
8 2 (1.72%) Clustering
8 2 (1.72%) EMC VNX
8 2 (1.72%) iSeries
8 2 (1.72%) Mobile App
8 2 (1.72%) PKI
8 2 (1.72%) Video Conferencing
9 1 (0.86%) Fat Client
9 1 (0.86%) Market Risk
9 1 (0.86%) RSA SecurID
Operating Systems
1 30 (25.86%) Windows
2 16 (13.79%) Linux
3 13 (11.21%) Windows Server
4 8 (6.90%) Oracle Linux
5 7 (6.03%) Windows 10
5 7 (6.03%) Windows Server 2016
6 6 (5.17%) Windows 7
7 3 (2.59%) Apple iOS
7 3 (2.59%) Windows Server 2019
8 2 (1.72%) Unix
9 1 (0.86%) Mac OS X
Processes & Methodologies
1 33 (28.45%) ITIL
2 27 (23.28%) Change Management
2 27 (23.28%) Continuous Improvement
3 23 (19.83%) Cybersecurity
4 20 (17.24%) Service Delivery
5 19 (16.38%) Release Management
6 17 (14.66%) Agile Software Development
6 17 (14.66%) SOA
7 16 (13.79%) Incident Management
8 15 (12.93%) E-business
9 13 (11.21%) Analytics
9 13 (11.21%) Configuration Management
9 13 (11.21%) Problem-Solving
10 12 (10.34%) Security Monitoring
11 11 (9.48%) Service Management
12 10 (8.62%) Risk Management
13 9 (7.76%) CRM
13 9 (7.76%) Migration
13 9 (7.76%) Performance Tuning
13 9 (7.76%) Technical Architecture
Programming Languages
1 12 (10.34%) Java
1 12 (10.34%) SQL
2 10 (8.62%) PowerShell
3 8 (6.90%) Python
4 3 (2.59%) JavaScript
4 3 (2.59%) Perl
4 3 (2.59%) Ruby
5 1 (0.86%) ABAP
5 1 (0.86%) C
5 1 (0.86%) SAPscript
5 1 (0.86%) Scala
5 1 (0.86%) Shell Script
5 1 (0.86%) VB
5 1 (0.86%) VBScript
Qualifications
1 21 (18.10%) Degree
2 13 (11.21%) Security Cleared
3 12 (10.34%) SC Cleared
4 9 (7.76%) CISSP
5 8 (6.90%) CISM
6 7 (6.03%) CCIE
6 7 (6.03%) CCNA
6 7 (6.03%) CCNP
6 7 (6.03%) CISA
6 7 (6.03%) Cisco Certification
7 2 (1.72%) BPSS Clearance
7 2 (1.72%) Computer Science Degree
7 2 (1.72%) DBS Check
7 2 (1.72%) Microsoft Certification
7 2 (1.72%) PMP
8 1 (0.86%) CRISC
8 1 (0.86%) CTC Cleared
Quality Assurance & Compliance
1 11 (9.48%) Cyber Essentials
1 11 (9.48%) GDPR
1 11 (9.48%) ISO/IEC 27001
2 7 (6.03%) HIPAA
3 2 (1.72%) ISO/IEC 20000
3 2 (1.72%) QA
4 1 (0.86%) COSHH
4 1 (0.86%) Data Quality
4 1 (0.86%) Disclosure Scotland
4 1 (0.86%) NIST
System Software
1 15 (12.93%) Oracle RAC
2 13 (11.21%) Active Directory
3 5 (4.31%) VMware Infrastructure
4 2 (1.72%) DFS Replication
4 2 (1.72%) Docker
4 2 (1.72%) Hyper-V
4 2 (1.72%) Terminal Server
4 2 (1.72%) Veritas Cluster Server
4 2 (1.72%) vSphere
5 1 (0.86%) Microsoft App-V
5 1 (0.86%) Virtual Machines
Systems Management
1 10 (8.62%) SCOM
2 7 (6.03%) Ansible
2 7 (6.03%) Opscode Chef
2 7 (6.03%) Puppet
3 3 (2.59%) McAfee ePO
4 2 (1.72%) Control-M
4 2 (1.72%) Failover Clustering
4 2 (1.72%) Kubernetes
4 2 (1.72%) Nagios
4 2 (1.72%) NetBackup
4 2 (1.72%) OfficeScan
4 2 (1.72%) OpenView
4 2 (1.72%) OVSD
4 2 (1.72%) SCCM
4 2 (1.72%) Single Sign-On
4 2 (1.72%) Trend Micro Deep Security
5 1 (0.86%) HP SiteScope
5 1 (0.86%) Microsoft Intune
Vendors
1 21 (18.10%) Microsoft
1 21 (18.10%) Oracle
2 11 (9.48%) HP
3 10 (8.62%) SAP
4 8 (6.90%) Cisco
4 8 (6.90%) Splunk
5 5 (4.31%) VMware
6 4 (3.45%) Citrix
6 4 (3.45%) Qualys
7 3 (2.59%) Cadence
7 3 (2.59%) Delphix
7 3 (2.59%) EMC
7 3 (2.59%) LogicMonitor
7 3 (2.59%) McAfee
7 3 (2.59%) NetApp
7 3 (2.59%) Sybase
7 3 (2.59%) Verint
8 2 (1.72%) EqualLogic
8 2 (1.72%) Palo Alto
8 2 (1.72%) SolarWinds