SLA Contract Job Trends in London

Service Level Agreement (SLA)
England > London

The table below provides summary statistics and contractor rates for jobs advertised in London requiring SLA skills. It covers contract job vacancies from the 6 months leading up to 26 August 2026, with comparisons to the same periods in the previous two years.

6 months to
26 Aug 2026
Same period 2025 Same period 2024
Rank 254 227 252
Rank change year-on-year -27 +25 -4
Contract jobs citing SLA 198 143 146
As % of all contract jobs in London 0.99% 1.07% 0.90%
As % of the Quality Assurance & Compliance category 5.21% 6.26% 6.54%
Number of daily rates quoted 132 90 81
10th Percentile £173 £212 £150
25th Percentile £258 £250 £200
Median daily rate (50th Percentile) £425 £405 £300
Median % change year-on-year +4.94% +35.00% -25.00%
75th Percentile £521 £587 £500
90th Percentile £600 £764 £650
England median daily rate £425 £375 £325
% change year-on-year +13.33% +15.38% -13.33%
Number of hourly rates quoted 5 20 19
10th Percentile £18.59 £24.84 £17.65
25th Percentile £22.41 - £20.50
Median hourly rate £24.00 £25.15 £23.80
Median % change year-on-year -4.57% +5.67% +32.30%
75th Percentile £29.04 £30.62 £30.49
90th Percentile £57.67 £45.65 £51.75
England median hourly rate £19.22 £22.14 £16.19
% change year-on-year -13.19% +36.75% -7.49%

All Quality Assurance and Compliance Skills
London

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring quality assurance or compliance skills in London.

Contract vacancies with a requirement for quality assurance or compliance skills 3,797 2,283 2,234
As % of all contract IT jobs advertised in London 18.91% 17.07% 13.74%
Number of daily rates quoted 2,557 1,531 1,485
10th Percentile £350 £325 £338
25th Percentile £425 £413 £425
Median daily rate (50th Percentile) £525 £525 £550
Median % change year-on-year - -4.55% -4.35%
75th Percentile £638 £650 £675
90th Percentile £738 £756 £794
England median daily rate £510 £500 £525
% change year-on-year +2.00% -4.76% -2.78%
Number of hourly rates quoted 49 49 42
10th Percentile £20.51 - £18.13
25th Percentile £23.50 £25.15 £22.45
Median hourly rate £29.04 £34.00 £27.92
Median % change year-on-year -14.59% +21.78% +1.53%
75th Percentile £41.44 £43.21 £49.69
90th Percentile £62.20 £54.00 £70.69
England median hourly rate £36.07 £31.64 £26.68
% change year-on-year +14.00% +18.59% -24.85%

SLA
Job Vacancy Trend in London

Historical trend showing the proportion of contract IT job postings citing SLA relative to all contract IT jobs advertised in London.

SLA job vacancy trend in London

SLA
Daily Rate Trend in London

Contractor daily rate distribution trend for jobs in London citing SLA.

Contractor daily rate distribution trend for jobs in London citing SLA

SLA
Daily Rate Histogram in London

Daily rate distribution for jobs citing SLA in London over the 6 months to 26 August 2026.

Daily rate histogram for SLA in London

SLA
Hourly Rate Trend in London

Contractor hourly rate distribution trend for jobs in London citing SLA.

Contractor hourly rate distribution trend for jobs in London citing SLA

SLA
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing SLA in London over the 6 months to 26 August 2026.

Hourly rate histogram for SLA in London

SLA
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the London region over the 6 months to 26 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London -5 32 £350 -30.52% 15
West London -10 12 £400 +60.00% 10
East London - 3 £308 - 3
North London - 2 £450 - 1
South London -18 1 £215 -4.57% 2
SLA
England

SLA
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 20 (10.10%) SharePoint
2 18 (9.09%) Microsoft Exchange
3 5 (2.53%) Confluence
4 3 (1.52%) Apache Airflow
5 2 (1.01%) Adobe Experience Manager
6 1 (0.51%) Anypoint
6 1 (0.51%) Apache
6 1 (0.51%) Exchange Server 2013
6 1 (0.51%) IIS
6 1 (0.51%) JBoss
6 1 (0.51%) Mule
6 1 (0.51%) OpenStack
Applications
1 9 (4.55%) Microsoft Office
2 6 (3.03%) Microsoft Excel
3 3 (1.52%) MS Visio
4 1 (0.51%) Adobe Creative Suite
4 1 (0.51%) Microsoft Project
Business Applications
1 4 (2.02%) Dynamics CRM
1 4 (2.02%) Remedy ITSM
2 2 (1.01%) Oracle Assets
2 2 (1.01%) Oracle General Ledger
2 2 (1.01%) Oracle Payables
2 2 (1.01%) Oracle Receivables
2 2 (1.01%) Oracle Subledger Accounting
3 1 (0.51%) Actimize
3 1 (0.51%) Oracle Cash Management
3 1 (0.51%) Oracle EBS R12
3 1 (0.51%) Oracle Financials
3 1 (0.51%) Oracle Procure-to-Pay
Cloud Services
1 53 (26.77%) Azure
1 53 (26.77%) Microsoft 365
2 28 (14.14%) AWS
3 25 (12.63%) Entra ID
4 15 (7.58%) Datadog
4 15 (7.58%) SaaS
5 13 (6.57%) OneDrive
6 9 (4.55%) IaaS
6 9 (4.55%) PaaS
7 8 (4.04%) Amazon S3
7 8 (4.04%) Azure DevOps
7 8 (4.04%) Serverless
8 6 (3.03%) dbt
8 6 (3.03%) Power Platform
9 5 (2.53%) GCP
9 5 (2.53%) Snowflake
10 4 (2.02%) Amazon CloudWatch
10 4 (2.02%) Amazon EC2
10 4 (2.02%) AWS CloudFormation
10 4 (2.02%) Virtual Private Cloud
Communications & Networking
1 23 (11.62%) DNS
2 21 (10.61%) DHCP
3 14 (7.07%) Firewall
3 14 (7.07%) TCP/IP
4 13 (6.57%) Wi-Fi
5 12 (6.06%) VPN
6 11 (5.56%) SAN
7 9 (4.55%) Network Security
8 8 (4.04%) WAN
9 7 (3.54%) VLAN
10 6 (3.03%) LAN
11 4 (2.02%) SSL
12 3 (1.52%) 3GPP
12 3 (1.52%) Broadband
12 3 (1.52%) WinSCP
13 2 (1.01%) HTTP
13 2 (1.01%) SD-WAN
13 2 (1.01%) SSH
14 1 (0.51%) 5G
14 1 (0.51%) NX-OS
Database & Business Intelligence
1 14 (7.07%) SQL Server
2 6 (3.03%) Tableau
3 5 (2.53%) Power BI
4 4 (2.02%) MySQL
4 4 (2.02%) PostgreSQL
5 3 (1.52%) Amazon Athena
5 3 (1.52%) Delta Lake
5 3 (1.52%) Relational Database
6 2 (1.01%) Big Data
6 2 (1.01%) Data Lake
6 2 (1.01%) Oracle Reports
7 1 (0.51%) Amazon RDS
7 1 (0.51%) Apache Iceberg
7 1 (0.51%) Elasticsearch
7 1 (0.51%) Flink
7 1 (0.51%) Metadata
7 1 (0.51%) Sybase ASE
Development Applications
1 29 (14.65%) JIRA
2 7 (3.54%) Chocolatey
3 4 (2.02%) GitLab
4 3 (1.52%) Jenkins
4 3 (1.52%) RStudio
5 2 (1.01%) Git
5 2 (1.01%) Maven
6 1 (0.51%) Bitbucket
6 1 (0.51%) Visual Studio
6 1 (0.51%) WiX
General
1 77 (38.89%) Social Skills
2 54 (27.27%) Finance
3 52 (26.26%) Analytical Skills
4 22 (11.11%) Banking
5 13 (6.57%) Inclusion and Diversity
6 12 (6.06%) Telecoms
7 11 (5.56%) Public Sector
8 8 (4.04%) Organisational Skills
9 6 (3.03%) Documentation Skills
9 6 (3.03%) Legal
10 5 (2.53%) Financial Institution
10 5 (2.53%) Local Government
10 5 (2.53%) Retail
11 4 (2.02%) Billing
11 4 (2.02%) Manufacturing
12 3 (1.52%) Investment Banking
12 3 (1.52%) Marketing
13 2 (1.01%) Back Office
13 2 (1.01%) Front Office
14 1 (0.51%) Aerospace
Job Titles
1 34 (17.17%) Support Engineer
2 31 (15.66%) Analyst
3 25 (12.63%) IT Support
4 22 (11.11%) Senior
5 19 (9.60%) IT Engineer
6 17 (8.59%) IT Support Engineer
7 15 (7.58%) Consultant
8 13 (6.57%) Azure Engineer
9 12 (6.06%) Infrastructure Engineer
9 12 (6.06%) Lead
10 10 (5.05%) Applications Support
10 10 (5.05%) Service Manager
11 9 (4.55%) Architect
12 8 (4.04%) Applications Support Analyst
12 8 (4.04%) Desktop Support
12 8 (4.04%) Senior Infrastructure Engineer
12 8 (4.04%) Support Analyst
13 7 (3.54%) IT Manager
13 7 (3.54%) ITIL Manager
14 6 (3.03%) Project Manager
Libraries, Frameworks & Software Standards
1 8 (4.04%) REST
1 8 (4.04%) Terraform
2 4 (2.02%) .NET
2 4 (2.02%) Oracle Fusion
3 3 (1.52%) Jakarta EE
3 3 (1.52%) PySpark
4 2 (1.01%) AngularJS
4 2 (1.01%) ARM Templates
4 2 (1.01%) Bootstrap
4 2 (1.01%) CSS
4 2 (1.01%) Elastic Stack
4 2 (1.01%) jQuery
4 2 (1.01%) Kafka
4 2 (1.01%) RESTful
4 2 (1.01%) Sass
4 2 (1.01%) SOAP
4 2 (1.01%) Spring
4 2 (1.01%) Spring MVC
4 2 (1.01%) Web Services
4 2 (1.01%) XML
Miscellaneous
1 29 (14.65%) Onboarding
2 10 (5.05%) CMDB
3 8 (4.04%) Cyber Threat
4 7 (3.54%) Video Conferencing
5 6 (3.03%) Data Centre
5 6 (3.03%) iPhone
5 6 (3.03%) Product Ownership
6 5 (2.53%) Data Protection Act
6 5 (2.53%) Self-Motivation
7 4 (2.02%) Enterprise Software
7 4 (2.02%) iPad
8 3 (1.52%) IoT
8 3 (1.52%) Virtual Team
9 2 (1.01%) BYOD
9 2 (1.01%) Cloud Native
9 2 (1.01%) Derivative
9 2 (1.01%) Pricing Data
9 2 (1.01%) Private Cloud
9 2 (1.01%) PropTech
9 2 (1.01%) TM Forum
Operating Systems
1 67 (33.84%) Windows
2 29 (14.65%) Windows 10
3 17 (8.59%) Windows Server
4 11 (5.56%) Android
5 8 (4.04%) Apple iOS
6 7 (3.54%) Mac OS
7 6 (3.03%) Linux
8 4 (2.02%) Windows 7
9 2 (1.01%) Red Hat Enterprise Linux
9 2 (1.01%) Unix
10 1 (0.51%) OpenVMS
10 1 (0.51%) Ubuntu
10 1 (0.51%) VMS
10 1 (0.51%) Windows Server 2008
10 1 (0.51%) Windows Server 2012
10 1 (0.51%) Windows Server 2019
Processes & Methodologies
1 94 (47.47%) ITIL
2 51 (25.76%) ITSM
3 48 (24.24%) Service Management
4 46 (23.23%) Problem-Solving
5 44 (22.22%) Continuous Improvement
5 44 (22.22%) Stakeholder Management
6 42 (21.21%) Root Cause Analysis
7 40 (20.20%) Customer Service
8 36 (18.18%) Change Management
9 33 (16.67%) Migration
9 33 (16.67%) Service Delivery
10 27 (13.64%) Problem Management
11 25 (12.63%) CI/CD
12 22 (11.11%) Agile
12 22 (11.11%) Runbook
12 22 (11.11%) Validation
13 21 (10.61%) Roadmaps
14 20 (10.10%) Stakeholder Engagement
15 19 (9.60%) DevOps
15 19 (9.60%) Incident Management
Programming Languages
1 25 (12.63%) SQL
2 22 (11.11%) PowerShell
3 19 (9.60%) Python
4 9 (4.55%) JavaScript
5 8 (4.04%) Java
6 4 (2.02%) Bash
7 3 (1.52%) Bicep
7 3 (1.52%) R
8 1 (0.51%) ActionScript
8 1 (0.51%) ActionScript 2.0
8 1 (0.51%) COBOL
8 1 (0.51%) DataWeave
8 1 (0.51%) Korn
8 1 (0.51%) Perl
8 1 (0.51%) RPG
8 1 (0.51%) Shell Script
Qualifications
1 20 (10.10%) Security Cleared
2 19 (9.60%) Degree
2 19 (9.60%) SC Cleared
3 8 (4.04%) Azure Certification
4 7 (3.54%) ITIL Certification
4 7 (3.54%) ITIL Foundation Certificate
5 6 (3.03%) A+ Certification
5 6 (3.03%) Computer Science Degree
6 5 (2.53%) Microsoft Certification
7 3 (1.52%) Network+ Certification
7 3 (1.52%) PMI Certification
7 3 (1.52%) PMP
8 2 (1.01%) CISM
8 2 (1.01%) CISSP
8 2 (1.01%) DV Cleared
8 2 (1.01%) Master's Degree
8 2 (1.01%) MBA
8 2 (1.01%) RIBA
9 1 (0.51%) CompTIA Security+
9 1 (0.51%) DBS Check
Quality Assurance & Compliance
1 13 (6.57%) Data Quality
2 11 (5.56%) ISO/IEC 27001
3 8 (4.04%) NIST
4 5 (2.53%) COBIT
4 5 (2.53%) Cyber Essentials
4 5 (2.53%) PMO
5 4 (2.02%) Cyber Essentials PLUS
5 4 (2.02%) GDPR
6 3 (1.52%) GRC
6 3 (1.52%) NCSC
7 1 (0.51%) DICOM
7 1 (0.51%) GxP
7 1 (0.51%) HIPAA
7 1 (0.51%) HL7
7 1 (0.51%) ISO 20022
7 1 (0.51%) PCI DSS
7 1 (0.51%) QA
7 1 (0.51%) Sarbanes-Oxley
System Software
1 46 (23.23%) Active Directory
2 11 (5.56%) VMware Infrastructure
3 8 (4.04%) Docker
4 7 (3.54%) Virtual Desktop
5 5 (2.53%) Hyper-V
6 1 (0.51%) Apache ZooKeeper
6 1 (0.51%) Virtual Machines
6 1 (0.51%) VMware Workstation
6 1 (0.51%) XenDesktop
Systems Management
1 26 (13.13%) Microsoft Intune
2 13 (6.57%) SCCM
3 10 (5.05%) Kubernetes
4 9 (4.55%) Grafana
5 5 (2.53%) Prometheus
6 3 (1.52%) Jamf Pro
7 2 (1.01%) Single Sign-On
8 1 (0.51%) CloudHub
8 1 (0.51%) FortiGate
8 1 (0.51%) NetBackup
8 1 (0.51%) PingFederate
8 1 (0.51%) systemd
8 1 (0.51%) Systems Management Server (SMS)
8 1 (0.51%) Tivoli Storage Manager
8 1 (0.51%) WMI
8 1 (0.51%) WSUS
Vendors
1 80 (40.40%) Microsoft
2 52 (26.26%) ServiceNow
3 20 (10.10%) VMware
4 10 (5.05%) Cisco
4 10 (5.05%) Oracle
4 10 (5.05%) Zscaler
5 9 (4.55%) Apple
6 7 (3.54%) AppDynamics
6 7 (3.54%) Dynatrace
6 7 (3.54%) Tenable
7 6 (3.03%) HP
7 6 (3.03%) Salesforce
8 5 (2.53%) Databricks
8 5 (2.53%) Splunk
9 4 (2.02%) Citrix
9 4 (2.02%) Remedy
10 3 (1.52%) CrowdStrike
11 2 (1.01%) Freshdesk
11 2 (1.01%) Reuters
11 2 (1.01%) Snow