Period
to 19 July 2018

The following table provides summary statistics for contract job vacancies advertised in London with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 19 July 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
England > London
6 months to
19 Jul 2018
Same period 2017 Same period 2016
Rank 256 265 249
Rank change year-on-year +9 -16 -43
Contract jobs citing SLA 495 411 474
As % of all contract IT jobs advertised in London 1.07% 0.98% 1.04%
As % of the Quality Assurance & Compliance category 9.11% 8.08% 9.67%
Number of daily rates quoted 308 267 285
London median daily rate £363 £350 £375
Median daily rate % change year-on-year +3.57% -6.67% +7.14%
10th Percentile £133 £128 £140
90th Percentile £550 £613 £550
England median daily rate £325 £325 £320
% change year-on-year - +1.56% -
Number of hourly rates quoted 36 31 21
London median hourly rate £18.10 £15.00 £20.00
Median hourly rate % change year-on-year +20.67% -25.00% -
10th Percentile £13.19 £12.88 £13.50
90th Percentile £100.75 £25.00 £95.00
England median hourly rate £15.00 £14.50 £15.00
% change year-on-year +3.45% -3.33% -4.88%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
London
Contract vacancies with a requirement for quality assurance or compliance skills 5,432 5,089 4,902
As % of all contract IT jobs advertised in London 11.76% 12.15% 10.77%
Number of daily rates quoted 3,845 3,601 3,484
London median daily rate £493 £488 £450
Median daily rate % change year-on-year +1.03% +8.33% -
10th Percentile £300 £300 £263
90th Percentile £675 £675 £638
England median daily rate £450 £450 £413
% change year-on-year - +8.96% +3.25%
Number of hourly rates quoted 88 63 53
London median hourly rate £25.00 £20.00 £22.00
Median hourly rate % change year-on-year +25.00% -9.09% +10.00%
10th Percentile £13.60 £12.88 £13.65
90th Percentile £66.68 £50.00 £43.75
England median hourly rate £24.75 £19.00 £22.50
% change year-on-year +30.26% -15.56% +7.14%

SLA
Job Vacancy Trend in London

Job postings citing SLA as a percentage of all IT jobs advertised in London.

Job vacancy trend for SLA in London

SLA
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in London.

Contractor daily rate trend for SLA in London

SLA
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing SLA in London over the 6 months to 19 July 2018.

Contractor daily rate histogram for SLA in London

SLA
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in London.

Contractor hourly rate trend for SLA in London

SLA
Contractor Hourly Rate Histogram in London

The hourly rate distribution of IT jobs citing SLA in London over the 6 months to 19 July 2018.

Contractor hourly rate histogram for SLA in London

SLA
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the London region over the 6 months to 19 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -35 82 £338 -32.50% 27
East London +3 29 £438 +34.62% 4
West London -45 29 £200 -38.46% 15
South London -48 29 £363 +202.08% 2
SLA
England

For the 6 months to 19 July 2018, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region with a requirement for SLA.

1 199 (40.20%) Windows
2 175 (35.35%) ITIL
3 141 (28.48%) Microsoft
4 132 (26.67%) Active Directory
5 122 (24.65%) Finance
6 98 (19.80%) Microsoft Office
7 92 (18.59%) Windows 7
8 79 (15.96%) Service Management
9 71 (14.34%) Office 365
10 70 (14.14%) Windows 10
11 64 (12.93%) VMware
12 59 (11.92%) Service Delivery
12 59 (11.92%) Problem-Solving
13 57 (11.52%) Cisco
14 56 (11.31%) Change Management
15 55 (11.11%) Agile Software Development
16 50 (10.10%) VPN
17 48 (9.70%) Problem Management
18 47 (9.49%) Security Cleared
19 45 (9.09%) Analytical Skills
19 45 (9.09%) SCCM
20 42 (8.48%) ITSM
20 42 (8.48%) Windows Server
21 40 (8.08%) SQL
21 40 (8.08%) MS Exchange
22 39 (7.88%) Linux
22 39 (7.88%) SC Cleared
22 39 (7.88%) VMware Infrastructure
23 38 (7.68%) PowerShell
23 38 (7.68%) SharePoint

SLA
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 40 (8.08%) MS Exchange
2 38 (7.68%) SharePoint
3 12 (2.42%) Exchange Server 2010
4 9 (1.82%) Blackberry Enterprise Server
5 8 (1.62%) SharePoint Server
6 6 (1.21%) Adobe Experience Manager
6 6 (1.21%) Skype for Business
7 5 (1.01%) Confluence
7 5 (1.01%) Exchange Server 2007
8 4 (0.81%) CMS
8 4 (0.81%) Exchange Server 2013
8 4 (0.81%) IBM Notes
8 4 (0.81%) JBoss
8 4 (0.81%) Tomcat
9 3 (0.61%) Cloud Foundry
9 3 (0.61%) IIS
10 2 (0.40%) Apache Spark
10 2 (0.40%) SAS
10 2 (0.40%) SharePoint 2010
10 2 (0.40%) WebLogic
Applications
1 98 (19.80%) Microsoft Office
2 34 (6.87%) Microsoft Excel
3 13 (2.63%) Microsoft PowerPoint
4 11 (2.22%) MS Visio
5 5 (1.01%) Microsoft Project
6 1 (0.20%) Spreadsheet
Business Applications
1 11 (2.22%) Remedy ITSM
2 7 (1.41%) Oracle EBS
3 6 (1.21%) Oracle EBS R12
4 5 (1.01%) Oracle Payables
4 5 (1.01%) Temenos Globus
4 5 (1.01%) Temenos T24
5 4 (0.81%) Oracle General Ledger
5 4 (0.81%) Oracle Receivables
6 3 (0.61%) Dynamics CRM
6 3 (0.61%) Oracle Assets
6 3 (0.61%) Oracle Cash Management
6 3 (0.61%) Oracle ERP
6 3 (0.61%) Oracle Financials
6 3 (0.61%) Oracle Subledger Accounting
7 2 (0.40%) Oracle Applications
7 2 (0.40%) Oracle E-Business Tax
7 2 (0.40%) Oracle FAH
7 2 (0.40%) Oracle Procure-to-Pay
8 1 (0.20%) Oracle iProcurement
8 1 (0.20%) SAP GTS
Cloud Services
1 71 (14.34%) Office 365
2 29 (5.86%) Amazon AWS
3 27 (5.45%) Microsoft Azure
4 12 (2.42%) AWS Lambda
4 12 (2.42%) Serverless
5 6 (1.21%) SaaS
6 3 (0.61%) Dynamics 365
6 3 (0.61%) G Suite
6 3 (0.61%) OneDrive
6 3 (0.61%) PaaS
7 2 (0.40%) Cloud Computing
7 2 (0.40%) IaaS
8 1 (0.20%) Adobe Creative Cloud
8 1 (0.20%) Amazon Kinesis
8 1 (0.20%) Azure Active Directory
8 1 (0.20%) GitHub
8 1 (0.20%) Google Cloud Platform
8 1 (0.20%) Yammer
Communications & Networking
1 50 (10.10%) VPN
2 31 (6.26%) WAN
3 29 (5.86%) DNS
4 28 (5.66%) Firewall
4 28 (5.66%) SAN
5 26 (5.25%) LAN
6 22 (4.44%) DHCP
7 16 (3.23%) Wireless
8 10 (2.02%) IPsec
8 10 (2.02%) Remote Desktop
8 10 (2.02%) SSL
8 10 (2.02%) TCP/IP
9 9 (1.82%) Network Security
9 9 (1.82%) Skype
9 9 (1.82%) SMS
10 8 (1.62%) Intranet
10 8 (1.62%) Unified Communications
11 7 (1.41%) iSCSI
11 7 (1.41%) NAS
12 6 (1.21%) MPLS
Database & Business Intelligence
1 25 (5.05%) SQL Server
2 11 (2.22%) Relational Database
3 10 (2.02%) DB2
4 7 (1.41%) SQL Server Integration Services
5 6 (1.21%) SQL Server 2012
6 5 (1.01%) Hadoop
6 5 (1.01%) Oracle Database
6 5 (1.01%) PostgreSQL
7 4 (0.81%) Big Data
7 4 (0.81%) Oracle Database 11g
8 3 (0.61%) BusinessObjects
9 2 (0.40%) Apache Hive
9 2 (0.40%) Blockchain
9 2 (0.40%) Electronic Patient Records
9 2 (0.40%) MongoDB
9 2 (0.40%) Oracle BI EE
9 2 (0.40%) Oracle Database 10g
9 2 (0.40%) SQL Server 2008
10 1 (0.20%) NoSQL
10 1 (0.20%) SQL Server Reporting Services
Development Applications
1 15 (3.03%) Visual Studio
2 14 (2.83%) JIRA
3 10 (2.02%) Git (software)
4 9 (1.82%) Jenkins
5 8 (1.62%) VSS/SourceSafe
6 7 (1.41%) Atlassian Bamboo
6 7 (1.41%) Maven
6 7 (1.41%) Sonatype Nexus
6 7 (1.41%) Subversion
6 7 (1.41%) Team Foundation Server
6 7 (1.41%) Visual Studio Team System
7 5 (1.01%) MSI
8 4 (0.81%) git-flow
9 2 (0.40%) AdminStudio
9 2 (0.40%) Selenium
10 1 (0.20%) Eclipse
10 1 (0.20%) GitLab
10 1 (0.20%) LoadRunner
General
1 122 (24.65%) Finance
2 36 (7.27%) Banking
3 27 (5.45%) Legal
4 19 (3.84%) Retail
5 15 (3.03%) Law
5 15 (3.03%) Telecoms
6 8 (1.62%) Financial Institution
6 8 (1.62%) Investment Banking
7 7 (1.41%) Pharmaceutical
8 6 (1.21%) Back Office
8 6 (1.21%) Publishing
9 5 (1.01%) Billing
9 5 (1.01%) Front Office
9 5 (1.01%) German Language
9 5 (1.01%) Marketing
10 4 (0.81%) Manufacturing
11 3 (0.61%) Advertising
12 2 (0.40%) French Language
12 2 (0.40%) Spanish Language
13 1 (0.20%) Turkish Language
Job Titles
1 107 (21.62%) Analyst
2 62 (12.53%) Desktop Support
3 57 (11.52%) Support Engineer
4 50 (10.10%) Support Analyst
5 44 (8.89%) Developer
5 44 (8.89%) Service Analyst
6 38 (7.68%) Service Manager
7 35 (7.07%) Service Desk Analyst
8 31 (6.26%) 2nd Line Support
9 28 (5.66%) Desktop Engineer
10 24 (4.85%) Consultant
11 22 (4.44%) IT Support
12 20 (4.04%) 1st Line Support
12 20 (4.04%) Desktop Support Engineer
13 17 (3.43%) Architect
13 17 (3.43%) IT Manager
14 16 (3.23%) 2nd Line Engineer
14 16 (3.23%) Deskside Support
15 14 (2.83%) 1st Line Support Analyst
16 13 (2.63%) Delivery Manager
Libraries, Frameworks & Software Standards
1 25 (5.05%) Web Services
2 17 (3.43%) .NET
3 16 (3.23%) HTML
4 14 (2.83%) AngularJS
4 14 (2.83%) CSS
5 11 (2.22%) LDAP
6 9 (1.82%) CSS3
6 9 (1.82%) SAML
7 8 (1.62%) Django
7 8 (1.62%) HTML5
7 8 (1.62%) J2EE
7 8 (1.62%) REST
8 7 (1.41%) jQuery
8 7 (1.41%) JSP
8 7 (1.41%) Sass
8 7 (1.41%) XML
9 6 (1.21%) RESTful
10 5 (1.01%) .NET Framework
10 5 (1.01%) Entity Framework
10 5 (1.01%) Oracle Fusion
Miscellaneous
1 45 (9.09%) Analytical Skills
2 26 (5.25%) Management Information System
3 24 (4.85%) Computer Science
4 23 (4.65%) Data Centre
5 18 (3.64%) NHS
6 17 (3.43%) Blackberry
6 17 (3.43%) Replication
7 14 (2.83%) Self-Motivation
8 11 (2.22%) Clustering
8 11 (2.22%) Virtual Team
9 10 (2.02%) Video Conferencing
10 9 (1.82%) Driving Licence
11 8 (1.62%) Cloud Native
11 8 (1.62%) iPhone
11 8 (1.62%) Smartphone
12 7 (1.41%) CMDB
13 6 (1.21%) Public Cloud
14 5 (1.01%) Fixed Income
14 5 (1.01%) Greenfield Project
14 5 (1.01%) iPad
Operating Systems
1 199 (40.20%) Windows
2 92 (18.59%) Windows 7
3 70 (14.14%) Windows 10
4 42 (8.48%) Windows Server
5 39 (7.88%) Linux
6 33 (6.67%) Unix
7 31 (6.26%) Apple iOS
8 27 (5.45%) Windows Server 2008
9 22 (4.44%) Android
10 18 (3.64%) Windows Server 2012
11 13 (2.63%) Red Hat Enterprise Linux
12 11 (2.22%) Mac OS X
12 11 (2.22%) Windows 2000
13 8 (1.62%) Mac OS
13 8 (1.62%) Windows 8
14 7 (1.41%) Windows XP
15 6 (1.21%) AIX
16 3 (0.61%) Nucleus RTOS
16 3 (0.61%) VMS
16 3 (0.61%) Windows Server 2003
Processes & Methodologies
1 175 (35.35%) ITIL
2 79 (15.96%) Service Management
3 59 (11.92%) Problem-Solving
3 59 (11.92%) Service Delivery
4 56 (11.31%) Change Management
5 55 (11.11%) Agile Software Development
6 48 (9.70%) Problem Management
7 42 (8.48%) ITSM
8 37 (7.47%) ITIL V3
9 36 (7.27%) Incident Management
10 35 (7.07%) Scrum
11 30 (6.06%) Disaster Recovery
12 29 (5.86%) Project Management
13 28 (5.66%) PRINCE2
14 25 (5.05%) Continuous Integration
15 23 (4.65%) Root Cause Analysis
16 22 (4.44%) Continuous Improvement
17 21 (4.24%) DevOps
17 21 (4.24%) Line Management
18 20 (4.04%) Process Improvement
Programming Languages
1 40 (8.08%) SQL
2 38 (7.68%) PowerShell
3 35 (7.07%) JavaScript
4 27 (5.45%) Java
5 21 (4.24%) Shell Script
6 15 (3.03%) C#
6 15 (3.03%) Python
7 11 (2.22%) VB
8 10 (2.02%) VBScript
9 8 (1.62%) Perl
10 7 (1.41%) VB.NET
11 6 (1.21%) PL/SQL
12 5 (1.01%) C
13 4 (0.81%) AWK
13 4 (0.81%) Korn
14 3 (0.61%) PHP
15 2 (0.40%) Bash Shell
16 1 (0.20%) C++
16 1 (0.20%) Kotlin
16 1 (0.20%) VBA
Qualifications
1 47 (9.49%) Security Cleared
2 39 (7.88%) SC Cleared
3 33 (6.67%) Degree
4 31 (6.26%) Microsoft Certification
5 24 (4.85%) Cisco Certification
6 23 (4.65%) ITIL Certification
7 18 (3.64%) CCNP
7 18 (3.64%) MCSA
7 18 (3.64%) MCSE
8 16 (3.23%) CCNA
9 11 (2.22%) MCP
10 9 (1.82%) CCSE
10 9 (1.82%) PRINCE2 Certification
11 8 (1.62%) PRINCE2 Practitioner
12 7 (1.41%) DV Cleared
13 6 (1.21%) A+ Certification
14 5 (1.01%) MCDST
15 4 (0.81%) MCITP
15 4 (0.81%) MCTS
16 3 (0.61%) DBS Check
Quality Assurance & Compliance
1 17 (3.43%) Data Quality
2 12 (2.42%) ISO/IEC 27001
3 5 (1.01%) PMO
4 4 (0.81%) ISO 22301
4 4 (0.81%) QA
5 2 (0.40%) HL7
5 2 (0.40%) Sarbanes-Oxley
5 2 (0.40%) SEPA
6 1 (0.20%) COBIT
6 1 (0.20%) GAAP
6 1 (0.20%) GCP
6 1 (0.20%) GxP
6 1 (0.20%) HIPAA
6 1 (0.20%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
6 1 (0.20%) PCI DSS
System Software
1 132 (26.67%) Active Directory
2 39 (7.88%) VMware Infrastructure
3 13 (2.63%) Hyper-V
4 8 (1.62%) BitLocker
4 8 (1.62%) vSphere
5 6 (1.21%) Virtual Desktop
5 6 (1.21%) Virtual Machines
6 5 (1.01%) Firmware
6 5 (1.01%) Microsoft App-V
6 5 (1.01%) VMware ESXi
7 4 (0.81%) XenApp
8 3 (0.61%) Docker
8 3 (0.61%) VMware Server
9 2 (0.40%) Oracle RAC
9 2 (0.40%) Terminal Services
9 2 (0.40%) VMware Workstation
10 1 (0.20%) Citrix Presentation Server
10 1 (0.20%) vCloud
10 1 (0.20%) XenDesktop
10 1 (0.20%) XenServer
Systems Management
1 45 (9.09%) SCCM
2 13 (2.63%) AirWatch
3 12 (2.42%) Opscode Chef
3 12 (2.42%) Puppet
4 11 (2.22%) Ansible
4 11 (2.22%) Single Sign-On
5 7 (1.41%) Backup Exec
5 7 (1.41%) WSUS
6 3 (0.61%) Data Guard
6 3 (0.61%) Systems Management Server (SMS)
7 2 (0.40%) DameWare
7 2 (0.40%) Enterprise Manager Cloud Control
7 2 (0.40%) Hadoop YARN
7 2 (0.40%) Microsoft Intune
7 2 (0.40%) Symantec Endpoint Protection
7 2 (0.40%) vCenter Server
8 1 (0.20%) SnapVault
8 1 (0.20%) SolarWinds Orion
8 1 (0.20%) Terraform
8 1 (0.20%) WhatsUp Gold
Vendors
1 141 (28.48%) Microsoft
2 64 (12.93%) VMware
3 57 (11.52%) Cisco
4 38 (7.68%) Remedy
5 37 (7.47%) Citrix
6 33 (6.67%) Apple
7 26 (5.25%) HP
7 26 (5.25%) ServiceNow
8 22 (4.44%) Oracle
9 16 (3.23%) CheckPoint
9 16 (3.23%) Ivanti
10 15 (3.03%) Red Hat
11 14 (2.83%) McAfee
12 13 (2.63%) Juniper
13 12 (2.42%) SaltStack
14 11 (2.22%) EMC
14 11 (2.22%) Symantec
15 10 (2.02%) Bloomberg
15 10 (2.02%) CyberArk
16 9 (1.82%) Palo Alto