SLA Contract Job Trends in London

Service Level Agreement (SLA)
England > London

The table below provides summary statistics and contractor rates for jobs advertised in London requiring SLA skills. It covers contract job vacancies from the 6 months leading up to 1 September 2026, with comparisons to the same periods in the previous two years.

6 months to
1 Sep 2026
Same period 2025 Same period 2024
Rank 266 230 252
Rank change year-on-year -36 +22 -6
Contract jobs citing SLA 189 141 143
As % of all contract jobs in London 0.94% 1.05% 0.88%
As % of the Quality Assurance & Compliance category 4.96% 6.17% 6.41%
Number of daily rates quoted 130 89 78
10th Percentile £173 £213 £150
25th Percentile £253 £250 £200
Median daily rate (50th Percentile) £425 £450 £300
Median % change year-on-year -5.56% +50.00% -25.00%
75th Percentile £534 £588 £500
90th Percentile £608 £765 £688
England median daily rate £425 £375 £334
% change year-on-year +13.33% +12.36% -11.00%
Number of hourly rates quoted 2 20 17
10th Percentile £16.79 £24.84 £18.08
25th Percentile £17.91 - £21.00
Median hourly rate £20.02 £25.15 £23.80
Median % change year-on-year -20.40% +5.67% +32.30%
75th Percentile £22.39 £30.62 £24.18
90th Percentile £23.65 £45.65 £51.75
England median hourly rate £18.79 £22.14 £16.19
% change year-on-year -15.13% +36.75% -7.49%

All Quality Assurance and Compliance Skills
London

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring quality assurance or compliance skills in London.

Contract vacancies with a requirement for quality assurance or compliance skills 3,814 2,287 2,232
As % of all contract IT jobs advertised in London 19.00% 17.09% 13.74%
Number of daily rates quoted 2,569 1,524 1,467
10th Percentile £350 £325 £338
25th Percentile £426 £413 £425
Median daily rate (50th Percentile) £525 £525 £550
Median % change year-on-year - -4.55% -4.35%
75th Percentile £638 £650 £688
90th Percentile £738 £756 £800
England median daily rate £510 £500 £525
% change year-on-year +2.00% -4.76% -2.78%
Number of hourly rates quoted 45 51 40
10th Percentile £19.76 - £18.13
25th Percentile £23.50 £25.15 £23.35
Median hourly rate £28.55 £34.00 £27.92
Median % change year-on-year -16.03% +21.78% +1.53%
75th Percentile £40.00 £43.98 £50.44
90th Percentile £58.25 £55.00 £72.56
England median hourly rate £36.07 £31.64 £27.50
% change year-on-year +14.00% +15.05% -21.43%

SLA
Job Vacancy Trend in London

Historical trend showing the proportion of contract IT job postings citing SLA relative to all contract IT jobs advertised in London.

SLA job vacancy trend in London

SLA
Daily Rate Trend in London

Contractor daily rate distribution trend for jobs in London citing SLA.

Contractor daily rate distribution trend for jobs in London citing SLA

SLA
Daily Rate Histogram in London

Daily rate distribution for jobs citing SLA in London over the 6 months to 1 September 2026.

Daily rate histogram for SLA in London

SLA
Hourly Rate Trend in London

Contractor hourly rate distribution trend for jobs in London citing SLA.

Contractor hourly rate distribution trend for jobs in London citing SLA

SLA
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the London region over the 6 months to 1 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London -7 31 £350 -30.52% 17
West London -13 12 £400 +60.00% 8
North London - 2 £450 - 2
East London - 2 £308 - 3
SLA
England

SLA
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 21 (11.11%) SharePoint
2 18 (9.52%) Microsoft Exchange
3 5 (2.65%) Confluence
4 1 (0.53%) Adobe Experience Manager
4 1 (0.53%) Anypoint
4 1 (0.53%) Apache
4 1 (0.53%) CICS
4 1 (0.53%) Exchange Server 2013
4 1 (0.53%) IIS
4 1 (0.53%) JBoss
4 1 (0.53%) Mule
4 1 (0.53%) OpenStack
Applications
1 9 (4.76%) Microsoft Office
2 7 (3.70%) Microsoft Excel
3 1 (0.53%) Adobe Creative Suite
3 1 (0.53%) Microsoft Project
3 1 (0.53%) MS Visio
Business Applications
1 4 (2.12%) Dynamics CRM
1 4 (2.12%) Remedy ITSM
2 2 (1.06%) Oracle Assets
2 2 (1.06%) Oracle General Ledger
2 2 (1.06%) Oracle Payables
2 2 (1.06%) Oracle Receivables
2 2 (1.06%) Oracle Subledger Accounting
3 1 (0.53%) Actimize
3 1 (0.53%) Oracle Cash Management
3 1 (0.53%) Oracle EBS R12
3 1 (0.53%) Oracle Financials
3 1 (0.53%) Oracle Procure-to-Pay
Cloud Services
1 54 (28.57%) Azure
2 52 (27.51%) Microsoft 365
3 27 (14.29%) Entra ID
4 23 (12.17%) AWS
5 15 (7.94%) SaaS
6 14 (7.41%) OneDrive
7 11 (5.82%) Datadog
8 8 (4.23%) IaaS
8 8 (4.23%) PaaS
9 7 (3.70%) Azure DevOps
9 7 (3.70%) Power Platform
10 6 (3.17%) Serverless
11 5 (2.65%) Amazon S3
12 4 (2.12%) AWS CloudFormation
12 4 (2.12%) Azure AKS
12 4 (2.12%) Azure Databricks
12 4 (2.12%) Dynamics 365
13 3 (1.59%) Azure Monitor
13 3 (1.59%) dbt
14 2 (1.06%) Snowflake
Communications & Networking
1 22 (11.64%) DNS
2 20 (10.58%) DHCP
3 14 (7.41%) TCP/IP
4 12 (6.35%) Wi-Fi
5 11 (5.82%) Firewall
5 11 (5.82%) VPN
6 10 (5.29%) SAN
7 7 (3.70%) WAN
8 6 (3.17%) Network Security
8 6 (3.17%) VLAN
9 5 (2.65%) LAN
10 4 (2.12%) SSL
11 3 (1.59%) 3GPP
11 3 (1.59%) WinSCP
12 2 (1.06%) Broadband
12 2 (1.06%) HTTP
12 2 (1.06%) SSH
13 1 (0.53%) Intranet
13 1 (0.53%) Kerberos
13 1 (0.53%) SNMP
Database & Business Intelligence
1 14 (7.41%) SQL Server
2 7 (3.70%) Tableau
3 6 (3.17%) Power BI
4 4 (2.12%) Delta Lake
4 4 (2.12%) PostgreSQL
5 3 (1.59%) Amazon Athena
5 3 (1.59%) MySQL
5 3 (1.59%) Relational Database
6 2 (1.06%) Big Data
6 2 (1.06%) Data Lake
6 2 (1.06%) Oracle Reports
7 1 (0.53%) Amazon RDS
7 1 (0.53%) Apache Iceberg
7 1 (0.53%) Db2
7 1 (0.53%) Elasticsearch
7 1 (0.53%) Flink
7 1 (0.53%) Metadata
7 1 (0.53%) SQL Server Integration Services
7 1 (0.53%) Sybase ASE
Development Applications
1 28 (14.81%) JIRA
2 6 (3.17%) Chocolatey
3 4 (2.12%) RStudio
4 2 (1.06%) Git
5 1 (0.53%) Bitbucket
5 1 (0.53%) GitLab
5 1 (0.53%) Maven
5 1 (0.53%) Visual Studio
5 1 (0.53%) WiX
General
1 73 (38.62%) Social Skills
2 51 (26.98%) Analytical Skills
2 51 (26.98%) Finance
3 19 (10.05%) Banking
4 14 (7.41%) Inclusion and Diversity
5 12 (6.35%) Telecoms
6 11 (5.82%) Public Sector
7 8 (4.23%) Organisational Skills
8 5 (2.65%) Billing
8 5 (2.65%) Legal
9 4 (2.12%) Documentation Skills
9 4 (2.12%) Financial Institution
9 4 (2.12%) Local Government
9 4 (2.12%) Retail
10 2 (1.06%) Back Office
10 2 (1.06%) Front Office
10 2 (1.06%) Manufacturing
10 2 (1.06%) Marketing
11 1 (0.53%) Corporate Banking
11 1 (0.53%) Retail Banking
Job Titles
1 34 (17.99%) Support Engineer
2 28 (14.81%) Analyst
3 25 (13.23%) IT Support
4 20 (10.58%) IT Engineer
5 19 (10.05%) Senior
6 18 (9.52%) IT Support Engineer
7 15 (7.94%) Consultant
8 13 (6.88%) Azure Engineer
9 12 (6.35%) Architect
9 12 (6.35%) Infrastructure Engineer
10 11 (5.82%) Lead
11 10 (5.29%) Applications Support
12 9 (4.76%) Service Manager
12 9 (4.76%) Support Analyst
13 8 (4.23%) Applications Support Analyst
13 8 (4.23%) Desktop Support
13 8 (4.23%) Senior Infrastructure Engineer
14 7 (3.70%) IT Manager
14 7 (3.70%) ITIL Manager
15 6 (3.17%) Support Manager
Libraries, Frameworks & Software Standards
1 9 (4.76%) REST
2 5 (2.65%) Terraform
3 4 (2.12%) .NET
3 4 (2.12%) Oracle Fusion
3 4 (2.12%) PySpark
4 2 (1.06%) ARM Templates
4 2 (1.06%) Elastic Stack
4 2 (1.06%) Jakarta EE
4 2 (1.06%) Kafka
4 2 (1.06%) RESTful
4 2 (1.06%) SOAP
4 2 (1.06%) XML
5 1 (0.53%) AngularJS
5 1 (0.53%) Bootstrap
5 1 (0.53%) OAuth
5 1 (0.53%) OpenAPI
5 1 (0.53%) OpenTelemetry
5 1 (0.53%) RAML
5 1 (0.53%) Sass
5 1 (0.53%) Swagger
Miscellaneous
1 30 (15.87%) Onboarding
2 10 (5.29%) CMDB
3 7 (3.70%) Cyber Threat
3 7 (3.70%) Video Conferencing
4 6 (3.17%) Data Centre
4 6 (3.17%) iPhone
5 5 (2.65%) Product Ownership
5 5 (2.65%) Self-Motivation
6 4 (2.12%) Data Protection Act
6 4 (2.12%) Enterprise Software
6 4 (2.12%) iPad
7 3 (1.59%) Virtual Team
8 2 (1.06%) Derivative
8 2 (1.06%) IoT
8 2 (1.06%) PKI
8 2 (1.06%) Pricing Data
8 2 (1.06%) Private Cloud
8 2 (1.06%) Reference Data
8 2 (1.06%) Social Media
8 2 (1.06%) TM Forum
Operating Systems
1 67 (35.45%) Windows
2 30 (15.87%) Windows 10
3 17 (8.99%) Windows Server
4 12 (6.35%) Android
5 9 (4.76%) Apple iOS
6 7 (3.70%) Mac OS
7 5 (2.65%) Linux
8 4 (2.12%) Windows 7
9 2 (1.06%) Red Hat Enterprise Linux
10 1 (0.53%) OpenVMS
10 1 (0.53%) Ubuntu
10 1 (0.53%) Unix
10 1 (0.53%) VMS
10 1 (0.53%) Windows Server 2008
10 1 (0.53%) Windows Server 2012
10 1 (0.53%) Windows Server 2019
10 1 (0.53%) zOS
Processes & Methodologies
1 93 (49.21%) ITIL
2 55 (29.10%) ITSM
3 50 (26.46%) Service Management
4 46 (24.34%) Problem-Solving
5 44 (23.28%) Stakeholder Management
6 43 (22.75%) Continuous Improvement
7 41 (21.69%) Customer Service
8 40 (21.16%) Root Cause Analysis
9 35 (18.52%) Change Management
10 31 (16.40%) Service Delivery
11 30 (15.87%) Migration
12 26 (13.76%) Problem Management
13 23 (12.17%) CI/CD
13 23 (12.17%) Runbook
14 21 (11.11%) Validation
15 20 (10.58%) Agile
16 18 (9.52%) DevOps
16 18 (9.52%) Incident Management
17 17 (8.99%) Stakeholder Engagement
17 17 (8.99%) Workflow
Programming Languages
1 28 (14.81%) SQL
2 22 (11.64%) PowerShell
3 17 (8.99%) Python
4 8 (4.23%) JavaScript
5 7 (3.70%) Java
6 4 (2.12%) Bash
6 4 (2.12%) R
7 3 (1.59%) Bicep
8 1 (0.53%) ActionScript
8 1 (0.53%) ActionScript 2.0
8 1 (0.53%) COBOL
8 1 (0.53%) DataWeave
8 1 (0.53%) JCL
8 1 (0.53%) Korn
8 1 (0.53%) Perl
8 1 (0.53%) RPG
8 1 (0.53%) Shell Script
Qualifications
1 24 (12.70%) Security Cleared
2 22 (11.64%) SC Cleared
3 16 (8.47%) Degree
4 8 (4.23%) Azure Certification
5 7 (3.70%) ITIL Certification
5 7 (3.70%) ITIL Foundation Certificate
6 6 (3.17%) A+ Certification
6 6 (3.17%) Computer Science Degree
7 4 (2.12%) Microsoft Certification
8 3 (1.59%) Network+ Certification
8 3 (1.59%) PMI Certification
8 3 (1.59%) PMP
9 2 (1.06%) CISM
9 2 (1.06%) CISSP
9 2 (1.06%) DV Cleared
9 2 (1.06%) Master's Degree
9 2 (1.06%) MBA
10 1 (0.53%) CompTIA Security+
10 1 (0.53%) DBS Check
10 1 (0.53%) RIBA
Quality Assurance & Compliance
1 14 (7.41%) Data Quality
2 10 (5.29%) ISO/IEC 27001
3 6 (3.17%) NIST
4 5 (2.65%) COBIT
4 5 (2.65%) Cyber Essentials
4 5 (2.65%) PMO
5 4 (2.12%) Cyber Essentials PLUS
5 4 (2.12%) GDPR
6 3 (1.59%) ISO/IEC 20000
6 3 (1.59%) NCSC
7 2 (1.06%) GRC
8 1 (0.53%) DICOM
8 1 (0.53%) GxP
8 1 (0.53%) HIPAA
8 1 (0.53%) HL7
8 1 (0.53%) ISO 20022
8 1 (0.53%) PCI DSS
8 1 (0.53%) QA
8 1 (0.53%) Sarbanes-Oxley
System Software
1 46 (24.34%) Active Directory
2 10 (5.29%) VMware Infrastructure
3 6 (3.17%) Hyper-V
3 6 (3.17%) Virtual Desktop
4 5 (2.65%) Docker
5 1 (0.53%) Apache ZooKeeper
5 1 (0.53%) Job Entry Subsystem
5 1 (0.53%) RACF
5 1 (0.53%) Virtual Machines
5 1 (0.53%) VMware Workstation
Systems Management
1 24 (12.70%) Microsoft Intune
2 10 (5.29%) Kubernetes
2 10 (5.29%) SCCM
3 6 (3.17%) Grafana
4 3 (1.59%) Jamf Pro
5 2 (1.06%) Prometheus
5 2 (1.06%) Single Sign-On
6 1 (0.53%) CloudHub
6 1 (0.53%) Control-M
6 1 (0.53%) NetBackup
6 1 (0.53%) PingFederate
6 1 (0.53%) PowerCLI
6 1 (0.53%) SCOM
6 1 (0.53%) SCOrch
6 1 (0.53%) systemd
6 1 (0.53%) Tivoli Storage Manager
6 1 (0.53%) WSUS
Vendors
1 76 (40.21%) Microsoft
2 54 (28.57%) ServiceNow
3 19 (10.05%) VMware
4 9 (4.76%) Apple
5 8 (4.23%) Cisco
5 8 (4.23%) Oracle
5 8 (4.23%) Zscaler
6 6 (3.17%) AppDynamics
6 6 (3.17%) Databricks
6 6 (3.17%) Dynatrace
6 6 (3.17%) HP
6 6 (3.17%) Salesforce
6 6 (3.17%) Tenable
7 4 (2.12%) Remedy
8 3 (1.59%) Citrix
8 3 (1.59%) CrowdStrike
9 2 (1.06%) Atlassian
9 2 (1.06%) Freshdesk
9 2 (1.06%) SAP
10 1 (0.53%) Veeam