Period
to 20 August 2018

The following table provides summary statistics for contract job vacancies advertised in London with a requirement for Service Design skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Design over the 6 months to 20 August 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Design
England > London
6 months to
20 Aug 2018
Same period 2017 Same period 2016
Rank 278 254 256
Rank change year-on-year -24 +2 +86
Contract jobs citing Service Design 426 449 442
As % of all contract IT jobs advertised in London 0.94% 1.05% 0.98%
As % of the Processes & Methodologies category 1.07% 1.20% 1.13%
Number of daily rates quoted 293 309 284
London median daily rate £515 £500 £463
Median daily rate % change year-on-year +3.00% +8.11% +6.94%
10th Percentile £408 £375 £306
90th Percentile £663 £638 £650
England median daily rate £500 £475 £450
% change year-on-year +5.26% +5.56% +3.81%
Number of hourly rates quoted 2 1 2
London median hourly rate £45.00 £32.50 £27.50
Median hourly rate % change year-on-year +38.46% +18.18% -21.43%
10th Percentile £36.75 £31.25 £22.25
90th Percentile £55.25 £33.75 £32.75
England median hourly rate £35.00 £32.50 £23.00
% change year-on-year +7.69% +41.30% -41.03%

Service Design is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for process or methodology skills.

All Process and Methodology Skills
London
Contract vacancies with a requirement for process or methodology skills 39,949 37,467 39,268
As % of all contract IT jobs advertised in London 87.74% 87.66% 86.94%
Number of daily rates quoted 28,863 26,796 28,463
London median daily rate £500 £500 £463
Median daily rate % change year-on-year +0.10% +8.00% +2.78%
10th Percentile £325 £313 £300
90th Percentile £675 £656 £638
England median daily rate £463 £450 £425
% change year-on-year +2.78% +5.88% +3.66%
Number of hourly rates quoted 521 378 340
London median hourly rate £23.00 £24.00 £21.00
Median hourly rate % change year-on-year -4.17% +14.29% +5.00%
10th Percentile £14.00 £13.17 £11.25
90th Percentile £53.75 £50.00 £55.00
England median hourly rate £21.37 £23.75 £23.50
% change year-on-year -10.03% +1.06% +9.05%

Service Design
Job Vacancy Trend in London

Job postings citing Service Design as a percentage of all IT jobs advertised in London.

Job vacancy trend for Service Design in London

Service Design
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Design in London.

Contractor daily rate trend for Service Design in London

Service Design
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing Service Design in London over the 6 months to 20 August 2018.

Contractor daily rate histogram for Service Design in London

Service Design
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Design in London.

Contractor hourly rate trend for Service Design in London

Service Design
Contractor Hourly Rate Histogram in London

The hourly rate distribution of IT jobs citing Service Design in London over the 6 months to 20 August 2018.

Contractor hourly rate histogram for Service Design in London

Service Design
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Design within the London region over the 6 months to 20 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -18 79 £525 - 21
South London -10 38 £579 +10.36% 3
West London -34 17 £475 +5.56% 4
East London -14 8 £475 -20.83% 4
Service Design
England

For the 6 months to 20 August 2018, IT contractor jobs citing Service Design also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region with a requirement for Service Design.

1 218 (51.17%) Agile Software Development
2 118 (27.70%) User Experience
3 94 (22.07%) ITIL
4 80 (18.78%) Security Cleared
5 75 (17.61%) Finance
6 73 (17.14%) Service Management
7 64 (15.02%) SC Cleared
8 49 (11.50%) Service Delivery
9 47 (11.03%) Decision-Making
10 46 (10.80%) Continuous Improvement
11 44 (10.33%) Stakeholder Management
12 39 (9.15%) Scrum
13 38 (8.92%) ITIL V3
14 37 (8.69%) Degree
15 35 (8.22%) HTML
15 35 (8.22%) Java
16 33 (7.75%) JavaScript
16 33 (7.75%) Microsoft
16 33 (7.75%) ITSM
16 33 (7.75%) Banking
16 33 (7.75%) Microservices
16 33 (7.75%) Analytics
17 30 (7.04%) Coaching
18 27 (6.34%) Problem-Solving
18 27 (6.34%) CSS
18 27 (6.34%) Amazon AWS
19 26 (6.10%) Project Management
19 26 (6.10%) Change Management
19 26 (6.10%) Front End Development
19 26 (6.10%) Prototyping

Service Design
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (3.29%) Confluence
2 7 (1.64%) SharePoint
3 6 (1.41%) Skype for Business
4 4 (0.94%) CMS
4 4 (0.94%) Marvel
4 4 (0.94%) WebSphere
5 3 (0.70%) Elasticsearch
6 2 (0.47%) Apache
6 2 (0.47%) Apache Spark
6 2 (0.47%) nginx
6 2 (0.47%) Sitecore CMS
6 2 (0.47%) Tomcat
6 2 (0.47%) WebLogic
7 1 (0.23%) Adobe Experience Manager
7 1 (0.23%) Anypoint
7 1 (0.23%) EPiServer
7 1 (0.23%) IIS
7 1 (0.23%) MQSeries
7 1 (0.23%) Mule
Applications
1 16 (3.76%) InVision
2 7 (1.64%) OmniGraffle
3 5 (1.17%) Adobe Creative Suite
4 4 (0.94%) Microsoft PowerPoint
5 3 (0.70%) Microsoft Excel
5 3 (0.70%) Microsoft Office
5 3 (0.70%) MS Visio
5 3 (0.70%) UXPin
6 2 (0.47%) Adobe Illustrator
7 1 (0.23%) Microsoft Project
Business Applications
1 3 (0.70%) Dynamics NAV
2 2 (0.47%) Magento
2 2 (0.47%) Payment Gateway
2 2 (0.47%) Sonata
3 1 (0.23%) Dynamics CRM
3 1 (0.23%) Eloqua
3 1 (0.23%) Oracle BPM
3 1 (0.23%) Temenos T24
Cloud Services
1 27 (6.34%) Amazon AWS
2 25 (5.87%) Microsoft Azure
3 12 (2.82%) SaaS
4 10 (2.35%) Office 365
5 8 (1.88%) Adobe Creative Cloud
6 6 (1.41%) GitHub
7 5 (1.17%) Slack
8 4 (0.94%) OneDrive
8 4 (0.94%) Virtual Private Cloud
9 3 (0.70%) Amazon EC2
9 3 (0.70%) Amazon ELB
9 3 (0.70%) IBM Blueworks
9 3 (0.70%) Route 53
10 2 (0.47%) Dynamics 365
10 2 (0.47%) Google Analytics
10 2 (0.47%) Google Play
10 2 (0.47%) IaaS
10 2 (0.47%) SuccessFactors
10 2 (0.47%) Trello
11 1 (0.23%) npm
Communications & Networking
1 14 (3.29%) DNS
2 12 (2.82%) Unified Communications
3 9 (2.11%) Firewall
3 9 (2.11%) Skype
4 6 (1.41%) WAN
5 5 (1.17%) TCP/IP
6 4 (0.94%) Internet
6 4 (0.94%) LAN
6 4 (0.94%) SSL
6 4 (0.94%) VoIP
7 3 (0.70%) MPLS
7 3 (0.70%) SMTP
7 3 (0.70%) VPN
7 3 (0.70%) Wireless
8 2 (0.47%) SMS
8 2 (0.47%) WLAN
9 1 (0.23%) FTP
9 1 (0.23%) HTTP
9 1 (0.23%) HTTPS
9 1 (0.23%) IPsec
Database & Business Intelligence
1 16 (3.76%) Data Warehouse
2 12 (2.82%) SQL Server
3 7 (1.64%) Big Data
3 7 (1.64%) Power BI
4 5 (1.17%) Oracle Database
4 5 (1.17%) Oracle Database 11g
5 4 (0.94%) Couchbase
6 3 (0.70%) Amazon RDS
6 3 (0.70%) MySQL
6 3 (0.70%) Relational Database
7 2 (0.47%) Apache Cassandra
7 2 (0.47%) Data Lake
7 2 (0.47%) MongoDB
7 2 (0.47%) Oracle Reports
7 2 (0.47%) PostgreSQL
8 1 (0.23%) Hadoop
8 1 (0.23%) HBase
8 1 (0.23%) NoSQL
8 1 (0.23%) SQL Server 2008
8 1 (0.23%) SQL Server 2012
Development Applications
1 21 (4.93%) JIRA
2 18 (4.23%) Git (software)
3 12 (2.82%) Axure RP
4 9 (2.11%) Jenkins
5 3 (0.70%) Artifactory
5 3 (0.70%) Balsamiq Mockups
5 3 (0.70%) Maven
5 3 (0.70%) Team Foundation Server
6 2 (0.47%) Bitbucket
6 2 (0.47%) Chocolatey
6 2 (0.47%) HP UFT
6 2 (0.47%) JUnit
6 2 (0.47%) Sonatype Nexus
6 2 (0.47%) TestNG
6 2 (0.47%) Visual Studio
7 1 (0.23%) Bower
7 1 (0.23%) gulp
7 1 (0.23%) Karma Test Runner
7 1 (0.23%) PyCharm
7 1 (0.23%) Vagrant
General
1 75 (17.61%) Finance
2 33 (7.75%) Banking
3 13 (3.05%) Marketing
3 13 (3.05%) Telecoms
4 10 (2.35%) Law
4 10 (2.35%) Legal
5 9 (2.11%) Retail
6 5 (1.17%) Advertising
6 5 (1.17%) Manufacturing
7 4 (0.94%) Electronics
7 4 (0.94%) Financial Institution
8 2 (0.47%) German Language
8 2 (0.47%) Investment Banking
8 2 (0.47%) Local Government
8 2 (0.47%) Pharmaceutical
9 1 (0.23%) Back Office
9 1 (0.23%) Billing
9 1 (0.23%) Retail Banking
Job Titles
1 84 (19.72%) Architect
2 72 (16.90%) Designer
3 47 (11.03%) Developer
3 47 (11.03%) User Researcher
4 36 (8.45%) Service Manager
5 33 (7.75%) UX Designer
6 32 (7.51%) Analyst
7 29 (6.81%) Service Architect
8 22 (5.16%) Business Analyst
9 17 (3.99%) Senior Designer
10 15 (3.52%) Delivery Manager
10 15 (3.52%) Solutions Architect
11 14 (3.29%) Front End Developer (Client-Side Developer)
11 14 (3.29%) Service Transition Manager
11 14 (3.29%) Technical Architect
11 14 (3.29%) Transition Manager
12 13 (3.05%) Project Manager
13 12 (2.82%) Product Manager
13 12 (2.82%) Senior User Researcher
14 11 (2.58%) Digital Designer
Libraries, Frameworks & Software Standards
1 35 (8.22%) HTML
2 27 (6.34%) CSS
3 24 (5.63%) REST
4 23 (5.40%) .NET
5 21 (4.93%) Web Services
6 17 (3.99%) XML
7 12 (2.82%) AngularJS
8 11 (2.58%) Redux
9 10 (2.35%) Spring
10 9 (2.11%) Jest
11 7 (1.64%) ActiveMQ
11 7 (1.64%) JSON
11 7 (1.64%) RESTful
11 7 (1.64%) XSLT
12 6 (1.41%) Hibernate
12 6 (1.41%) J2EE
12 6 (1.41%) JSP
12 6 (1.41%) Node.js
12 6 (1.41%) Taglibs
12 6 (1.41%) XML Schema
Miscellaneous
1 118 (27.70%) User Experience
2 16 (3.76%) Analytical Skills
3 15 (3.52%) Management Information System
4 13 (3.05%) Blog
5 11 (2.58%) Taxonomies
6 10 (2.35%) Self-Motivation
7 8 (1.88%) Data Centre
8 7 (1.64%) Enterprise Software
9 6 (1.41%) Private Cloud
9 6 (1.41%) Public Cloud
10 5 (1.17%) CMDB
11 4 (0.94%) Computer Science
11 4 (0.94%) Mobile Payment
12 3 (0.70%) Data Structures
12 3 (0.70%) Fintech
12 3 (0.70%) Hybrid Cloud
12 3 (0.70%) Online Banking
12 3 (0.70%) Photography
12 3 (0.70%) Video Conferencing
12 3 (0.70%) Virtual Team
Operating Systems
1 20 (4.69%) Windows
2 14 (3.29%) Linux
3 12 (2.82%) Android
3 12 (2.82%) Windows 10
3 12 (2.82%) Windows Server
4 10 (2.35%) Apple iOS
5 7 (1.64%) Windows 7
5 7 (1.64%) Windows 8
6 3 (0.70%) Unix
6 3 (0.70%) Windows Server 2012
7 1 (0.23%) Mac OS
7 1 (0.23%) Mesosphere
7 1 (0.23%) Red Hat Enterprise Linux
Processes & Methodologies
1 218 (51.17%) Agile Software Development
2 94 (22.07%) ITIL
3 73 (17.14%) Service Management
4 49 (11.50%) Service Delivery
5 47 (11.03%) Decision-Making
6 46 (10.80%) Continuous Improvement
7 44 (10.33%) Stakeholder Management
8 39 (9.15%) Scrum
9 38 (8.92%) ITIL V3
10 33 (7.75%) Analytics
10 33 (7.75%) ITSM
10 33 (7.75%) Microservices
11 30 (7.04%) Coaching
12 27 (6.34%) Problem-Solving
13 26 (6.10%) Change Management
13 26 (6.10%) Front End Development
13 26 (6.10%) Project Management
13 26 (6.10%) Prototyping
14 25 (5.87%) DevOps
15 24 (5.63%) Business Analysis
Programming Languages
1 35 (8.22%) Java
2 33 (7.75%) JavaScript
3 11 (2.58%) SQL
4 10 (2.35%) PowerShell
5 9 (2.11%) TypeScript
6 7 (1.64%) C#
7 6 (1.41%) PL/SQL
7 6 (1.41%) Scala
8 3 (0.70%) PHP
8 3 (0.70%) Python
9 2 (0.47%) Bash Shell
9 2 (0.47%) C
9 2 (0.47%) Kotlin
10 1 (0.23%) Clojure
10 1 (0.23%) Perl
10 1 (0.23%) Ruby
10 1 (0.23%) T-SQL
10 1 (0.23%) VB.NET
10 1 (0.23%) XPath
Qualifications
1 80 (18.78%) Security Cleared
2 64 (15.02%) SC Cleared
3 37 (8.69%) Degree
4 15 (3.52%) BPSS Clearance
5 9 (2.11%) ITIL Certification
6 5 (1.17%) DBS Check
7 4 (0.94%) DV Cleared
7 4 (0.94%) Six Sigma Green Belt
8 2 (0.47%) BC Cleared
8 2 (0.47%) CISSP
8 2 (0.47%) Computer Science Degree
8 2 (0.47%) CRISC
8 2 (0.47%) ISTQB
8 2 (0.47%) Master's Degree
9 1 (0.23%) CCNA
9 1 (0.23%) Cisco Certification
9 1 (0.23%) IISP
9 1 (0.23%) PRINCE2 Certification
9 1 (0.23%) SAFe Agilist
9 1 (0.23%) TOGAF Certification
Quality Assurance & Compliance
1 11 (2.58%) SLA
2 10 (2.35%) GDPR
2 10 (2.35%) QA
3 9 (2.11%) Disclosure Scotland
4 5 (1.17%) PMO
5 4 (0.94%) PCI DSS
5 4 (0.94%) PMBOK
6 3 (0.70%) ISO/IEC 27001
7 1 (0.23%) COBIT
7 1 (0.23%) Data Quality
7 1 (0.23%) ISO 22301
7 1 (0.23%) ISO/IEC 20000
7 1 (0.23%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
7 1 (0.23%) ISO/IEC 27005
7 1 (0.23%) JSP 440
7 1 (0.23%) PSD2
7 1 (0.23%) WAI
System Software
1 14 (3.29%) Active Directory
2 13 (3.05%) Docker
3 1 (0.23%) Virtual Desktop
3 1 (0.23%) VMware Infrastructure
Systems Management
1 5 (1.17%) Kubernetes
2 4 (0.94%) Terraform
3 3 (0.70%) Ansible
3 3 (0.70%) Puppet
3 3 (0.70%) Single Sign-On
4 2 (0.47%) HP Quality Center
4 2 (0.47%) Mesos
5 1 (0.23%) CASB
5 1 (0.23%) Control-M
5 1 (0.23%) Docker Swarm
5 1 (0.23%) Host Intrusion Detection System
5 1 (0.23%) Marathon
5 1 (0.23%) Microsoft Intune
5 1 (0.23%) SCCM
5 1 (0.23%) SolarWinds Orion
5 1 (0.23%) Systems Management Server (SMS)
5 1 (0.23%) Tivoli Storage Manager
5 1 (0.23%) WSUS
Vendors
1 33 (7.75%) Microsoft
2 25 (5.87%) ServiceNow
3 12 (2.82%) Adobe
4 10 (2.35%) IBM
4 10 (2.35%) Oracle
5 9 (2.11%) Google
6 7 (1.64%) SAP
7 4 (0.94%) Atlassian
7 4 (0.94%) Cisco
8 3 (0.70%) Black Duck
8 3 (0.70%) SolarWinds
9 2 (0.47%) AppDynamics
9 2 (0.47%) Cadence
9 2 (0.47%) HP
9 2 (0.47%) PeopleSoft
9 2 (0.47%) Salesforce.com
9 2 (0.47%) Sitecore
9 2 (0.47%) Splunk
9 2 (0.47%) Tableau
9 2 (0.47%) Workday