Period
to 23 May 2018

The following table provides summary statistics for contract job vacancies advertised in London with a requirement for Service Design skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Design over the 6 months to 23 May 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Design
England > London
6 months to
23 May 2018
Same period 2017 Same period 2016
Rank 286 217 312
Rank change year-on-year -69 +95 +25
Contract jobs citing Service Design 401 474 315
As % of all contract IT jobs advertised in London 0.88% 1.20% 0.73%
As % of the Processes & Methodologies category 1.01% 1.39% 0.85%
Number of daily rates quoted 268 346 213
London median daily rate £525 £475 £475
Median daily rate % change year-on-year +10.53% - +11.76%
10th Percentile £400 £363 £325
90th Percentile £650 £625 £650
England median daily rate £482 £458 £450
% change year-on-year +5.25% +1.67% +5.88%
Number of hourly rates quoted 1 1 1
London median hourly rate £35.00 £32.50 £32.50
Median hourly rate % change year-on-year +7.69% - -
England median hourly rate £29.96 £27.70 £32.50
% change year-on-year +8.15% -14.77% -30.85%

Service Design is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for process or methodology skills.

All Process and Methodology Skills
London
Contract vacancies with a requirement for process or methodology skills 39,807 34,076 37,213
As % of all contract IT jobs advertised in London 87.25% 86.52% 85.99%
Number of daily rates quoted 28,785 24,463 26,933
London median daily rate £500 £475 £453
Median daily rate % change year-on-year +5.26% +4.97% +0.56%
10th Percentile £325 £313 £300
90th Percentile £675 £650 £650
England median daily rate £463 £450 £425
% change year-on-year +2.78% +5.88% +4.42%
Number of hourly rates quoted 557 375 398
London median hourly rate £25.00 £25.00 £21.00
Median hourly rate % change year-on-year - +19.05% +8.58%
10th Percentile £14.00 £12.35 £11.25
90th Percentile £50.20 £53.25 £51.93
England median hourly rate £22.00 £25.00 £23.00
% change year-on-year -12.00% +8.70% +8.75%

Service Design
Job Vacancy Trend in London

Job postings citing Service Design as a percentage of all IT jobs advertised in London.

Job vacancy trend for Service Design in London

Service Design
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Design in London.

Contractor daily rate trend for Service Design in London

Service Design
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing Service Design in London over the 6 months to 23 May 2018.

Contractor daily rate histogram for Service Design in London

Service Design
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Design in London.

Contractor hourly rate trend for Service Design in London

Service Design
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Design within the London region over the 6 months to 23 May 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -50 82 £525 - 9
South London -26 30 £543 +8.50% 2
West London -31 19 £425 -5.56% 4
East London 0 13 £650 +95.49% 4
Service Design
England

For the 6 months to 23 May 2018, IT contractor jobs citing Service Design also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region with a requirement for Service Design.

1 232 (57.86%) Agile Software Development
2 99 (24.69%) ITIL
3 95 (23.69%) User Experience
4 86 (21.45%) Finance
5 72 (17.96%) Stakeholder Management
6 70 (17.46%) Service Management
6 70 (17.46%) Security Cleared
7 61 (15.21%) Amazon AWS
7 61 (15.21%) Service Delivery
8 50 (12.47%) SC Cleared
9 49 (12.22%) Decision-Making
10 43 (10.72%) Microsoft Azure
11 40 (9.98%) Migration
12 38 (9.48%) ITIL V3
12 38 (9.48%) Analytics
13 37 (9.23%) Scrum
14 36 (8.98%) Banking
14 36 (8.98%) Continuous Improvement
15 34 (8.48%) Acceptance Criteria
16 31 (7.73%) Problem-Solving
16 31 (7.73%) Project Management
16 31 (7.73%) ITSM
17 29 (7.23%) Java
17 29 (7.23%) Target Operating Model
18 28 (6.98%) DevOps
18 28 (6.98%) Waterfall
19 27 (6.73%) Degree
19 27 (6.73%) Microservices
20 25 (6.23%) Law
21 24 (5.99%) Workflow

Service Design
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (2.24%) Confluence
2 5 (1.25%) Apache Spark
3 4 (1.00%) Tomcat
4 3 (0.75%) Elasticsearch
4 3 (0.75%) OpenStack
4 3 (0.75%) WebSphere
5 2 (0.50%) Apache
5 2 (0.50%) CMS
5 2 (0.50%) Marvel
5 2 (0.50%) nginx
6 1 (0.25%) Adobe Experience Manager
6 1 (0.25%) EPiServer
6 1 (0.25%) Oracle SOA Suite
6 1 (0.25%) Oracle Workflow
6 1 (0.25%) SharePoint
6 1 (0.25%) Sitecore CMS
Applications
1 8 (2.00%) Adobe Creative Suite
2 6 (1.50%) InVision
3 4 (1.00%) OmniGraffle
4 2 (0.50%) Adobe Illustrator
4 2 (0.50%) Microsoft Office
4 2 (0.50%) Photoshop
5 1 (0.25%) Microsoft Project
Business Applications
1 1 (0.25%) Dynamics CRM
1 1 (0.25%) Dynamics NAV
1 1 (0.25%) Eloqua
1 1 (0.25%) Magento
1 1 (0.25%) Payment Gateway
1 1 (0.25%) Remedy ITSM
1 1 (0.25%) Temenos T24
Cloud Services
1 61 (15.21%) Amazon AWS
2 43 (10.72%) Microsoft Azure
3 17 (4.24%) SaaS
4 8 (2.00%) Office 365
5 7 (1.75%) Cloud Computing
6 5 (1.25%) Amazon EC2
6 5 (1.25%) GitHub
6 5 (1.25%) Virtual Private Cloud
7 4 (1.00%) Amazon ELB
7 4 (1.00%) Route 53
8 3 (0.75%) Google Cloud Platform
9 2 (0.50%) Adobe Creative Cloud
9 2 (0.50%) Bluemix
9 2 (0.50%) Dynamics 365
9 2 (0.50%) Google Play
9 2 (0.50%) IBM Blueworks
9 2 (0.50%) IBM Cloud
9 2 (0.50%) PaaS
10 1 (0.25%) Google Analytics
10 1 (0.25%) npm
Communications & Networking
1 16 (3.99%) Firewall
2 9 (2.24%) Internet
2 9 (2.24%) TCP/IP
3 8 (2.00%) DNS
4 6 (1.50%) MPLS
4 6 (1.50%) WAN
5 3 (0.75%) SSL
6 2 (0.50%) HTTP
6 2 (0.50%) LAN
6 2 (0.50%) VPN
7 1 (0.25%) BGP
7 1 (0.25%) EIGRP
7 1 (0.25%) FTP
7 1 (0.25%) HTTPS
7 1 (0.25%) Intranet
7 1 (0.25%) IPsec
7 1 (0.25%) OSPF
7 1 (0.25%) SSH
7 1 (0.25%) VRRP
7 1 (0.25%) Wireless
Database & Business Intelligence
1 12 (2.99%) SQL Server
2 10 (2.49%) Big Data
2 10 (2.49%) Data Warehouse
3 6 (1.50%) MongoDB
3 6 (1.50%) NoSQL
3 6 (1.50%) Power BI
4 5 (1.25%) Amazon RDS
4 5 (1.25%) Oracle Database
5 4 (1.00%) MySQL
6 3 (0.75%) Hadoop
6 3 (0.75%) PostgreSQL
7 2 (0.50%) Apache Cassandra
7 2 (0.50%) Data Lake
7 2 (0.50%) Oracle Reports
7 2 (0.50%) Relational Database
7 2 (0.50%) Text Mining
8 1 (0.25%) Amazon Redshift
8 1 (0.25%) Azure SQL Data Warehouse
8 1 (0.25%) Bigtable
8 1 (0.25%) NewSQL
Development Applications
1 18 (4.49%) Git (software)
2 14 (3.49%) JIRA
3 10 (2.49%) Jenkins
4 5 (1.25%) Artifactory
5 4 (1.00%) JUnit
5 4 (1.00%) Sonatype Nexus
5 4 (1.00%) TestNG
6 3 (0.75%) Axure RP
7 2 (0.50%) Bitbucket
7 2 (0.50%) Chocolatey
7 2 (0.50%) Cucumber
7 2 (0.50%) Visual Studio
8 1 (0.25%) Bower
8 1 (0.25%) gulp
8 1 (0.25%) PyCharm
8 1 (0.25%) Selenium
8 1 (0.25%) Team Foundation Server
8 1 (0.25%) TeamCity
8 1 (0.25%) Vagrant
8 1 (0.25%) Visual Studio Team System
General
1 86 (21.45%) Finance
2 36 (8.98%) Banking
3 25 (6.23%) Law
4 18 (4.49%) Marketing
5 14 (3.49%) Legal
6 9 (2.24%) Retail
7 8 (2.00%) Telecoms
8 4 (1.00%) Advertising
8 4 (1.00%) Front Office
9 3 (0.75%) Financial Institution
9 3 (0.75%) Investment Banking
9 3 (0.75%) Manufacturing
9 3 (0.75%) Publishing
10 2 (0.50%) Back Office
10 2 (0.50%) Billing
10 2 (0.50%) Digital Economy
10 2 (0.50%) Electronics
10 2 (0.50%) Local Government
11 1 (0.25%) Automotive
11 1 (0.25%) Retail Banking
Job Titles
1 94 (23.44%) Architect
2 63 (15.71%) Designer
3 43 (10.72%) Analyst
4 42 (10.47%) User Researcher
5 36 (8.98%) Service Architect
6 35 (8.73%) Developer
7 29 (7.23%) Service Manager
8 27 (6.73%) Business Analyst
9 26 (6.48%) UX Designer
10 17 (4.24%) Digital Designer
10 17 (4.24%) Transition Manager
11 16 (3.99%) Service Transition Manager
12 14 (3.49%) Delivery Manager
12 14 (3.49%) Senior User Researcher
12 14 (3.49%) Solutions Architect
13 12 (2.99%) User Experience Researcher
14 11 (2.74%) Business Architect
14 11 (2.74%) Project Manager
14 11 (2.74%) Senior Designer
15 10 (2.49%) Front End Developer (Client-Side Developer)
Libraries, Frameworks & Software Standards
1 23 (5.74%) REST
2 21 (5.24%) .NET
2 21 (5.24%) Middleware
3 20 (4.99%) HTML
4 15 (3.74%) Web Services
5 14 (3.49%) CSS
6 12 (2.99%) AngularJS
7 11 (2.74%) RESTful
8 9 (2.24%) JSON
9 7 (1.75%) Redux
9 7 (1.75%) SOAP
9 7 (1.75%) XML
10 6 (1.50%) Node.js
10 6 (1.50%) React
11 5 (1.25%) ActiveMQ
11 5 (1.25%) Jest
12 4 (1.00%) CSS3
12 4 (1.00%) Dropwizard
12 4 (1.00%) HTML5
12 4 (1.00%) Spring
Miscellaneous
1 95 (23.69%) User Experience
2 21 (5.24%) Public Cloud
3 19 (4.74%) Analytical Skills
4 15 (3.74%) Blog
5 14 (3.49%) Self-Motivation
6 13 (3.24%) Management Information System
7 11 (2.74%) Data Centre
7 11 (2.74%) Enterprise Software
8 9 (2.24%) Data Structures
9 8 (2.00%) Fintech
10 7 (1.75%) Mobile App
11 6 (1.50%) Computer Science
11 6 (1.50%) Mobile Payment
11 6 (1.50%) Private Cloud
12 4 (1.00%) Algorithms
12 4 (1.00%) Taxonomies
13 3 (0.75%) Equities
13 3 (0.75%) Fixed Income
13 3 (0.75%) Online Banking
13 3 (0.75%) Video Conferencing
Operating Systems
1 20 (4.99%) Windows
2 15 (3.74%) Linux
3 9 (2.24%) Windows 10
4 7 (1.75%) Windows Server
5 6 (1.50%) Windows Server 2012
6 4 (1.00%) Windows 7
7 3 (0.75%) Unix
8 2 (0.50%) Android
8 2 (0.50%) Mesosphere
8 2 (0.50%) Red Hat Enterprise Linux
9 1 (0.25%) Mac OS
Processes & Methodologies
1 232 (57.86%) Agile Software Development
2 99 (24.69%) ITIL
3 72 (17.96%) Stakeholder Management
4 70 (17.46%) Service Management
5 61 (15.21%) Service Delivery
6 49 (12.22%) Decision-Making
7 40 (9.98%) Migration
8 38 (9.48%) Analytics
8 38 (9.48%) ITIL V3
9 37 (9.23%) Scrum
10 36 (8.98%) Continuous Improvement
11 34 (8.48%) Acceptance Criteria
12 31 (7.73%) ITSM
12 31 (7.73%) Problem-Solving
12 31 (7.73%) Project Management
13 29 (7.23%) Target Operating Model
14 28 (6.98%) DevOps
14 28 (6.98%) Waterfall
15 27 (6.73%) Microservices
16 24 (5.99%) Workflow
Programming Languages
1 29 (7.23%) Java
2 13 (3.24%) JavaScript
3 9 (2.24%) Python
3 9 (2.24%) SQL
4 7 (1.75%) C#
5 5 (1.25%) TypeScript
6 4 (1.00%) Perl
7 3 (0.75%) C
7 3 (0.75%) PHP
7 3 (0.75%) PowerShell
7 3 (0.75%) Ruby
7 3 (0.75%) Scala
8 2 (0.50%) Bash Shell
8 2 (0.50%) Kotlin
8 2 (0.50%) PL/SQL
8 2 (0.50%) R
9 1 (0.25%) Shell Script
9 1 (0.25%) XPath
Qualifications
1 70 (17.46%) Security Cleared
2 50 (12.47%) SC Cleared
3 27 (6.73%) Degree
4 18 (4.49%) ITIL Certification
5 12 (2.99%) BPSS Clearance
6 8 (2.00%) DV Cleared
7 7 (1.75%) AWS Certification
8 3 (0.75%) MCSE
8 3 (0.75%) Microsoft Certification
8 3 (0.75%) Six Sigma Green Belt
9 2 (0.50%) DBS Check
9 2 (0.50%) MCITP
10 1 (0.25%) CCNA
10 1 (0.25%) CCSA
10 1 (0.25%) CCSE
10 1 (0.25%) Cisco Certification
10 1 (0.25%) Master's Degree
10 1 (0.25%) MCSA
10 1 (0.25%) PRINCE2 Certification
10 1 (0.25%) SAFe Agilist
Quality Assurance & Compliance
1 21 (5.24%) QA
2 4 (1.00%) PMO
2 4 (1.00%) SLA
3 3 (0.75%) Disclosure Scotland
3 3 (0.75%) GDPR
3 3 (0.75%) PMBOK
4 2 (0.50%) ISO/IEC 20000
4 2 (0.50%) ISO/IEC 27001
4 2 (0.50%) PCI DSS
5 1 (0.25%) COBIT
5 1 (0.25%) Data Quality
5 1 (0.25%) ISO 22301
5 1 (0.25%) ISO 9001
5 1 (0.25%) PSD2
System Software
1 10 (2.49%) Docker
2 9 (2.24%) Active Directory
3 3 (0.75%) Terminal Services
4 1 (0.25%) Virtual Desktop
4 1 (0.25%) VMware Infrastructure
Systems Management
1 8 (2.00%) Puppet
2 6 (1.50%) Terraform
3 5 (1.25%) Ansible
4 3 (0.75%) Kubernetes
4 3 (0.75%) Opscode Chef
5 2 (0.50%) Docker Swarm
5 2 (0.50%) Mesos
5 2 (0.50%) WSUS
6 1 (0.25%) Cisco IPCC
6 1 (0.25%) Control-M
6 1 (0.25%) Marathon
6 1 (0.25%) MOM
6 1 (0.25%) Single Sign-On
6 1 (0.25%) SolarWinds Orion
6 1 (0.25%) Tivoli Storage Manager
Vendors
1 22 (5.49%) Microsoft
2 14 (3.49%) Adobe
2 14 (3.49%) Google
2 14 (3.49%) Oracle
3 8 (2.00%) Cisco
3 8 (2.00%) ServiceNow
4 6 (1.50%) IBM
5 5 (1.25%) Citrix
6 4 (1.00%) CheckPoint
6 4 (1.00%) HP
6 4 (1.00%) WatchGuard
7 3 (0.75%) Salesforce.com
7 3 (0.75%) Splunk
8 2 (0.50%) Cadence
8 2 (0.50%) SAP
8 2 (0.50%) Tableau
8 2 (0.50%) VMware
9 1 (0.25%) Cloudera
9 1 (0.25%) F5
9 1 (0.25%) Hortonworks