Period
to 17 November 2018

The following table provides summary statistics for contract job vacancies advertised in London with a requirement for Service Design skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Design over the 6 months to 17 November 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Design
England > London
6 months to
17 Nov 2018
Same period 2017 Same period 2016
Rank 268 243 231
Rank change year-on-year -25 -12 +89
Contract jobs citing Service Design 433 506 513
As % of all contract IT jobs advertised in London 0.94% 1.08% 1.13%
As % of the Processes & Methodologies category 1.08% 1.23% 1.30%
Number of daily rates quoted 285 344 326
London median daily rate £500 £500 £475
Median daily rate % change year-on-year - +5.26% -3.55%
10th Percentile £408 £363 £313
90th Percentile £678 £638 £650
England median daily rate £498 £475 £450
% change year-on-year +4.74% +5.56% -
Number of hourly rates quoted 1 0 1
London median hourly rate £55.00 - £22.50
10th Percentile £52.50 - £21.25
90th Percentile £57.50 - £23.75
England median hourly rate £27.36 - £22.50

Service Design is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for process or methodology skills.

All Process and Methodology Skills
London
Contract vacancies with a requirement for process or methodology skills 40,233 41,239 39,523
As % of all contract IT jobs advertised in London 87.57% 88.05% 87.25%
Number of daily rates quoted 29,022 29,928 28,327
London median daily rate £500 £500 £475
Median daily rate % change year-on-year - +5.26% +5.56%
10th Percentile £325 £313 £303
90th Percentile £675 £669 £642
England median daily rate £475 £450 £425
% change year-on-year +5.56% +5.88% +1.19%
Number of hourly rates quoted 471 394 417
London median hourly rate £23.13 £22.50 £21.78
Median hourly rate % change year-on-year +2.80% +3.31% +8.90%
10th Percentile £13.13 £13.31 £12.21
90th Percentile £54.63 £51.40 £51.08
England median hourly rate £22.00 £23.50 £22.85
% change year-on-year -6.38% +2.87% +3.84%

Service Design
Job Vacancy Trend in London

Job postings citing Service Design as a percentage of all IT jobs advertised in London.

Job vacancy trend for Service Design in London

Service Design
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Design in London.

Contractor daily rate trend for Service Design in London

Service Design
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing Service Design in London over the 6 months to 17 November 2018.

Contractor daily rate histogram for Service Design in London

Service Design
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Design in London.

Contractor hourly rate trend for Service Design in London

Service Design
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Design within the London region over the 6 months to 17 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -23 77 £516 -1.67% 16
South London -29 30 £550 +7.32% 1
West London -27 11 £439 +15.01% 12
East London -12 7 £463 -22.92% 1
Service Design
England

For the 6 months to 17 November 2018, IT contractor jobs citing Service Design also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region with a requirement for Service Design.

1 213 (49.19%) Agile Software Development
2 117 (27.02%) User Experience
3 87 (20.09%) Finance
4 84 (19.40%) Security Cleared
5 76 (17.55%) ITIL
6 72 (16.63%) Service Management
7 64 (14.78%) SC Cleared
8 58 (13.39%) User-Centered Design (UCD)
9 50 (11.55%) JavaScript
10 46 (10.62%) HTML
11 45 (10.39%) Service Delivery
12 41 (9.47%) Stakeholder Management
13 40 (9.24%) Decision-Making
14 38 (8.78%) Scrum
15 36 (8.31%) Java
16 35 (8.08%) Collaborative Working
17 34 (7.85%) ServiceNow
17 34 (7.85%) JIRA
17 34 (7.85%) Amazon AWS
18 33 (7.62%) Degree
18 33 (7.62%) Change Management
18 33 (7.62%) CSS
19 32 (7.39%) Continuous Improvement
20 31 (7.16%) Microsoft Azure
21 30 (6.93%) SQL
21 30 (6.93%) Banking
21 30 (6.93%) Prototyping
22 29 (6.70%) Coaching
22 29 (6.70%) Workflow
22 29 (6.70%) Web Services

Service Design
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (5.08%) Confluence
2 8 (1.85%) SharePoint
3 7 (1.62%) Skype for Business
3 7 (1.62%) WebLogic
4 5 (1.15%) Apache
5 4 (0.92%) CMS
6 3 (0.69%) Marvel
6 3 (0.69%) nginx
7 2 (0.46%) Drupal
7 2 (0.46%) K2 blackpearl
7 2 (0.46%) SharePoint 2013
8 1 (0.23%) Adobe Experience Manager
8 1 (0.23%) Anypoint
8 1 (0.23%) IIS
8 1 (0.23%) MQSeries
8 1 (0.23%) Mule
8 1 (0.23%) Sitecore CMS
8 1 (0.23%) Tomcat
8 1 (0.23%) WebSphere
8 1 (0.23%) WordPress
Applications
1 19 (4.39%) InVision
2 12 (2.77%) Adobe Creative Suite
3 7 (1.62%) Microsoft PowerPoint
4 5 (1.15%) MS Visio
4 5 (1.15%) OmniGraffle
5 4 (0.92%) Microsoft Office
6 3 (0.69%) Microsoft Excel
6 3 (0.69%) UXPin
7 2 (0.46%) SPSS
8 1 (0.23%) Adobe After Effects
8 1 (0.23%) Adobe Illustrator
8 1 (0.23%) Photoshop
Business Applications
1 2 (0.46%) Dynamics NAV
1 2 (0.46%) Magento
1 2 (0.46%) Sonata
2 1 (0.23%) Oracle BPM
2 1 (0.23%) Payment Gateway
Cloud Services
1 34 (7.85%) Amazon AWS
2 31 (7.16%) Microsoft Azure
3 22 (5.08%) SaaS
4 11 (2.54%) IaaS
4 11 (2.54%) Slack
5 10 (2.31%) Office 365
5 10 (2.31%) PaaS
6 8 (1.85%) Azure Active Directory
7 7 (1.62%) Adobe Creative Cloud
8 5 (1.15%) GitHub
9 4 (0.92%) OneDrive
10 3 (0.69%) Quay.io
11 2 (0.46%) Apigee
11 2 (0.46%) Azure Data Factory
11 2 (0.46%) Azure Machine Learning
11 2 (0.46%) SuccessFactors
12 1 (0.23%) Google Play
12 1 (0.23%) IBM Blueworks
12 1 (0.23%) Trello
12 1 (0.23%) Virtual Private Cloud
Communications & Networking
1 14 (3.23%) Unified Communications
2 13 (3.00%) DNS
3 10 (2.31%) VPN
4 9 (2.08%) Skype
5 8 (1.85%) Firewall
6 7 (1.62%) Internet
7 6 (1.39%) WAN
8 5 (1.15%) LAN
9 4 (0.92%) MPLS
9 4 (0.92%) VoIP
10 3 (0.69%) Junos
10 3 (0.69%) Kerberos
10 3 (0.69%) SMTP
10 3 (0.69%) Wi-Fi
10 3 (0.69%) Wireless
11 2 (0.46%) AMQP
11 2 (0.46%) Ethernet
11 2 (0.46%) SMS
11 2 (0.46%) SNMP
11 2 (0.46%) WLAN
Database & Business Intelligence
1 14 (3.23%) SQL Server
2 13 (3.00%) Data Warehouse
3 9 (2.08%) PostgreSQL
4 8 (1.85%) Oracle Database
4 8 (1.85%) Oracle Database 11g
5 6 (1.39%) Azure SQL Database
5 6 (1.39%) Couchbase
6 5 (1.15%) Power BI
7 4 (0.92%) MySQL
8 3 (0.69%) MongoDB
8 3 (0.69%) NoSQL
8 3 (0.69%) SQL Server Integration Services
9 2 (0.46%) Apache Cassandra
9 2 (0.46%) Big Data
9 2 (0.46%) Data Lake
9 2 (0.46%) Hadoop
9 2 (0.46%) Neo4j
9 2 (0.46%) Pentaho
9 2 (0.46%) Spotfire
10 1 (0.23%) Spatial Data
Development Applications
1 34 (7.85%) JIRA
2 16 (3.70%) Git (software)
3 12 (2.77%) Axure RP
4 7 (1.62%) Jenkins
5 4 (0.92%) Maven
6 3 (0.69%) Artifactory
6 3 (0.69%) Balsamiq Mockups
6 3 (0.69%) GitLab
7 2 (0.46%) Bitbucket
7 2 (0.46%) HP UFT
7 2 (0.46%) Team Foundation Server
8 1 (0.23%) Bower
8 1 (0.23%) gulp
8 1 (0.23%) Jasmine
8 1 (0.23%) Karma Test Runner
General
1 87 (20.09%) Finance
2 30 (6.93%) Banking
3 17 (3.93%) Telecoms
4 15 (3.46%) Marketing
4 15 (3.46%) Retail
5 6 (1.39%) Manufacturing
6 5 (1.15%) Electronics
6 5 (1.15%) Financial Institution
7 4 (0.92%) Advertising
7 4 (0.92%) Investment Banking
8 3 (0.69%) Law
8 3 (0.69%) Legal
9 2 (0.46%) German Language
9 2 (0.46%) Pharmaceutical
10 1 (0.23%) Back Office
10 1 (0.23%) Brand Awareness
10 1 (0.23%) Dutch Language
10 1 (0.23%) Local Government
Job Titles
1 89 (20.55%) Architect
2 80 (18.48%) Designer
3 49 (11.32%) Developer
4 43 (9.93%) User Researcher
5 34 (7.85%) Service Manager
6 32 (7.39%) UX Designer
7 29 (6.70%) Senior Designer
8 28 (6.47%) Analyst
9 24 (5.54%) Service Architect
10 23 (5.31%) Technical Architect
11 19 (4.39%) Digital Designer
12 18 (4.16%) Business Analyst
12 18 (4.16%) Delivery Manager
13 17 (3.93%) Solutions Architect
14 15 (3.46%) Senior User Researcher
15 13 (3.00%) Consultant
15 13 (3.00%) Service Design Manager
15 13 (3.00%) ServiceNow Developer
16 12 (2.77%) Product Manager
16 12 (2.77%) Transition Manager
Libraries, Frameworks & Software Standards
1 46 (10.62%) HTML
2 33 (7.62%) CSS
3 29 (6.70%) Web Services
4 21 (4.85%) XML
5 16 (3.70%) .NET
6 14 (3.23%) REST
7 13 (3.00%) Spring
8 9 (2.08%) AngularJS
8 9 (2.08%) Hibernate
8 9 (2.08%) OAuth
9 8 (1.85%) ActiveMQ
9 8 (1.85%) HTML5
9 8 (1.85%) J2EE
9 8 (1.85%) JSP
9 8 (1.85%) Node.js
9 8 (1.85%) SAML
9 8 (1.85%) Taglibs
9 8 (1.85%) XML Schema
9 8 (1.85%) XSLT
10 7 (1.62%) SOAP
Miscellaneous
1 117 (27.02%) User Experience
2 21 (4.85%) Analytical Skills
3 13 (3.00%) Blog
3 13 (3.00%) Data Centre
3 13 (3.00%) Management Information System
4 11 (2.54%) Taxonomies
5 9 (2.08%) Private Cloud
6 8 (1.85%) Public Cloud
7 7 (1.62%) Data Structures
7 7 (1.62%) NHS
8 6 (1.39%) Computer Science
8 6 (1.39%) Virtual Team
9 5 (1.15%) CMDB
9 5 (1.15%) Hybrid Cloud
10 4 (0.92%) Photography
10 4 (0.92%) Self-Motivation
11 3 (0.69%) Enterprise Software
11 3 (0.69%) Fintech
11 3 (0.69%) Graphic Design
11 3 (0.69%) Greenfield Project
Operating Systems
1 24 (5.54%) Android
2 23 (5.31%) Apple iOS
3 20 (4.62%) Windows
4 19 (4.39%) Linux
5 14 (3.23%) Windows 10
6 8 (1.85%) Unix
6 8 (1.85%) Windows Server
7 7 (1.62%) Windows 7
7 7 (1.62%) Windows 8
8 3 (0.69%) CoreOS
8 3 (0.69%) Mac OS
Processes & Methodologies
1 213 (49.19%) Agile Software Development
2 76 (17.55%) ITIL
3 72 (16.63%) Service Management
4 58 (13.39%) User-Centered Design (UCD)
5 45 (10.39%) Service Delivery
6 41 (9.47%) Stakeholder Management
7 40 (9.24%) Decision-Making
8 38 (8.78%) Scrum
9 35 (8.08%) Collaborative Working
10 33 (7.62%) Change Management
11 32 (7.39%) Continuous Improvement
12 30 (6.93%) Prototyping
13 29 (6.70%) Coaching
13 29 (6.70%) Workflow
14 28 (6.47%) Mentoring
15 27 (6.24%) User Stories
16 26 (6.00%) Microservices
16 26 (6.00%) Problem-Solving
17 24 (5.54%) Front End Development
17 24 (5.54%) Workshop Facilitation
Programming Languages
1 50 (11.55%) JavaScript
2 36 (8.31%) Java
3 30 (6.93%) SQL
4 18 (4.16%) Bash Shell
5 16 (3.70%) PowerShell
6 13 (3.00%) Python
7 8 (1.85%) Go
7 8 (1.85%) PL/SQL
8 5 (1.15%) Java 8
8 5 (1.15%) PHP
8 5 (1.15%) Ruby
8 5 (1.15%) TypeScript
9 4 (0.92%) Perl
9 4 (0.92%) Scala
10 2 (0.46%) C#
10 2 (0.46%) C++
10 2 (0.46%) Clojure
10 2 (0.46%) T-SQL
11 1 (0.23%) C
11 1 (0.23%) VB.NET
Qualifications
1 84 (19.40%) Security Cleared
2 64 (14.78%) SC Cleared
3 33 (7.62%) Degree
4 10 (2.31%) DV Cleared
5 9 (2.08%) BPSS Clearance
5 9 (2.08%) ITIL Certification
6 5 (1.15%) CTC Cleared
7 4 (0.92%) ISEB
8 3 (0.69%) BC Cleared
8 3 (0.69%) DBS Check
9 2 (0.46%) CCIE
9 2 (0.46%) CEH
9 2 (0.46%) Cisco Certification
9 2 (0.46%) CISSP
9 2 (0.46%) Computer Science Degree
9 2 (0.46%) CRISC
9 2 (0.46%) ISTQB
9 2 (0.46%) Master's Degree
9 2 (0.46%) PMI Certification
10 1 (0.23%) JNCIA
Quality Assurance & Compliance
1 11 (2.54%) SLA
2 10 (2.31%) GDPR
3 7 (1.62%) Disclosure Scotland
3 7 (1.62%) QA
4 3 (0.69%) ISO/IEC 20000
5 2 (0.46%) ISO/IEC 27001
5 2 (0.46%) PCI DSS
5 2 (0.46%) PMO
6 1 (0.23%) Data Quality
6 1 (0.23%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
6 1 (0.23%) ISO/IEC 27005
6 1 (0.23%) JSP 440
6 1 (0.23%) PMBOK
6 1 (0.23%) WAI
System Software
1 22 (5.08%) Active Directory
2 15 (3.46%) Docker
3 6 (1.39%) Virtual Machines
4 3 (0.69%) Ceph
4 3 (0.69%) etcd
4 3 (0.69%) flannel
4 3 (0.69%) GlusterFS
4 3 (0.69%) SkyDNS
Systems Management
1 8 (1.85%) Single Sign-On
2 6 (1.39%) Kubernetes
3 5 (1.15%) Ansible
3 5 (1.15%) Puppet
4 4 (0.92%) Host Intrusion Detection System
5 3 (0.69%) AirWatch
5 3 (0.69%) Graphite
5 3 (0.69%) HAProxy
5 3 (0.69%) Network Intrusion Detection System
5 3 (0.69%) Prometheus
5 3 (0.69%) rkt
5 3 (0.69%) Sysdig
6 2 (0.46%) CASB
6 2 (0.46%) HP Quality Center
6 2 (0.46%) Opscode Chef
6 2 (0.46%) Salt
7 1 (0.23%) Microsoft Intune
7 1 (0.23%) SCCM
7 1 (0.23%) Systems Management Server (SMS)
7 1 (0.23%) WSUS
Vendors
1 34 (7.85%) ServiceNow
2 29 (6.70%) Microsoft
3 20 (4.62%) Adobe
4 13 (3.00%) Oracle
5 9 (2.08%) IBM
6 8 (1.85%) SAP
7 7 (1.62%) Cisco
8 6 (1.39%) Google
9 5 (1.15%) Atlassian
10 4 (0.92%) Black Duck
10 4 (0.92%) VMware
11 3 (0.69%) Juniper
11 3 (0.69%) Tableau
12 2 (0.46%) Alteryx
12 2 (0.46%) CA
12 2 (0.46%) Cloudera
12 2 (0.46%) Cognizant
12 2 (0.46%) HP
12 2 (0.46%) SolarWinds
12 2 (0.46%) Splunk