Period
to 20 February 2018

The following table provides summary statistics for contract job vacancies advertised in London with a requirement for Service Design skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Design over the 6 months to 20 February 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Design
England > London
6 months to
20 Feb 2018
Same period 2017 Same period 2016
Rank 244 219 288
Rank change year-on-year -25 +69 +13
Contract jobs citing Service Design 488 491 344
As % of all contract IT jobs advertised in London 1.04% 1.20% 0.78%
As % of the Processes & Methodologies category 1.20% 1.39% 0.92%
Number of daily rates quoted 335 334 249
London median daily rate £520 £475 £500
Median daily rate % change year-on-year +9.47% -5.00% -
10th Percentile £356 £363 £336
90th Percentile £650 £638 £613
England median daily rate £475 £450 £450
% change year-on-year +5.56% - -
Number of hourly rates quoted 0 0 0
London median hourly rate - - -
England median hourly rate £43.16 £22.90 £21.00
% change year-on-year +88.48% +9.05% -54.84%

Service Design is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for process or methodology skills.

All Process and Methodology Skills
London
Contract vacancies with a requirement for process or methodology skills 40,665 35,218 37,524
As % of all contract IT jobs advertised in London 86.65% 85.84% 85.08%
Number of daily rates quoted 29,695 25,325 26,869
London median daily rate £500 £475 £450
Median daily rate % change year-on-year +5.26% +5.56% -
10th Percentile £313 £313 £300
90th Percentile £675 £650 £644
England median daily rate £450 £438 £425
% change year-on-year +2.86% +2.94% +4.29%
Number of hourly rates quoted 467 419 459
London median hourly rate £22.50 £25.00 £19.92
Median hourly rate % change year-on-year -10.00% +25.53% +5.66%
10th Percentile £13.65 £12.25 £11.25
90th Percentile £53.60 £52.75 £50.20
England median hourly rate £24.09 £25.00 £23.50
% change year-on-year -3.64% +6.38% +17.50%

Service Design
Job Vacancy Trend in London

Job postings citing Service Design as a percentage of all IT jobs advertised in London.

Job vacancy trend for Service Design in London

Service Design
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Design in London.

Contractor daily rate trend for Service Design in London

Service Design
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing Service Design in London over the 6 months to 20 February 2018.

Contractor daily rate histogram for Service Design in London

Service Design
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Design in London.

Contractor hourly rate trend for Service Design in London

Service Design
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Design within the London region over the 6 months to 20 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -40 84 £525 +2.44% 12
South London -11 46 £525 +5.00%
West London -16 31 £391 -13.17% 9
East London -5 8 £650 +23.81% 1
North London -2 3 £475 -9.52% 1
Service Design
England

For the 6 months to 20 February 2018, IT contractor jobs citing Service Design also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region with a requirement for Service Design.

1 273 (55.94%) Agile Software Development
2 120 (24.59%) Security Cleared
3 107 (21.93%) ITIL
4 106 (21.72%) User Experience
5 98 (20.08%) Service Delivery
6 80 (16.39%) Amazon AWS
7 77 (15.78%) Stakeholder Management
8 73 (14.96%) Finance
8 73 (14.96%) SC Cleared
9 68 (13.93%) Service Management
10 51 (10.45%) Mentoring
11 50 (10.25%) User Stories
12 46 (9.43%) Prototyping
13 44 (9.02%) Scrum
14 43 (8.81%) Acceptance Criteria
15 42 (8.61%) Microsoft Azure
16 41 (8.40%) DevOps
17 40 (8.20%) Project Management
18 39 (7.99%) TDD
18 39 (7.99%) BDD
19 38 (7.79%) Target Operating Model
19 38 (7.79%) Migration
20 37 (7.58%) Usability Testing
21 36 (7.38%) Degree
21 36 (7.38%) ITIL V3
22 35 (7.17%) Banking
23 34 (6.97%) JavaScript
23 34 (6.97%) Git (software)
24 33 (6.76%) Python
25 30 (6.15%) Continuous Integration

Service Design
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (2.87%) Tomcat
2 13 (2.66%) Confluence
3 4 (0.82%) Mule
4 3 (0.61%) Apache Spark
4 3 (0.61%) OpenStack
5 2 (0.41%) SharePoint
6 1 (0.20%) Adobe Experience Manager
6 1 (0.20%) Apache
6 1 (0.20%) CMS
6 1 (0.20%) IIS
6 1 (0.20%) Oracle SOA Suite
6 1 (0.20%) Oracle Workflow
6 1 (0.20%) SharePoint 2010
6 1 (0.20%) SharePoint 2013
Applications
1 9 (1.84%) Adobe Creative Suite
2 4 (0.82%) InVision
3 3 (0.61%) Microsoft Office
4 2 (0.41%) Microsoft Excel
4 2 (0.41%) Microsoft PowerPoint
4 2 (0.41%) Microsoft Project
4 2 (0.41%) OmniGraffle
4 2 (0.41%) Photoshop
4 2 (0.41%) Spreadsheet
5 1 (0.20%) Adobe Illustrator
5 1 (0.20%) MS Visio
Business Applications
1 4 (0.82%) Salesforce.com CRM
2 2 (0.41%) Remedy ITSM
2 2 (0.41%) SAP ERP
3 1 (0.20%) Oracle Receivables
3 1 (0.20%) SAP CRM
3 1 (0.20%) SAP FI
Cloud Services
1 80 (16.39%) Amazon AWS
2 42 (8.61%) Microsoft Azure
3 14 (2.87%) SaaS
4 13 (2.66%) Office 365
5 6 (1.23%) Cloud Computing
5 6 (1.23%) G Suite
6 4 (0.82%) Amazon EC2
6 4 (0.82%) Azure Active Directory
6 4 (0.82%) Force.com
6 4 (0.82%) PaaS
7 3 (0.61%) Amazon ELB
7 3 (0.61%) Google Drive
7 3 (0.61%) Route 53
7 3 (0.61%) Virtual Private Cloud
8 2 (0.41%) Bluemix
8 2 (0.41%) Google Cloud Platform
8 2 (0.41%) IBM Cloud
8 2 (0.41%) Trello
9 1 (0.20%) npm
9 1 (0.20%) Serverless
Communications & Networking
1 13 (2.66%) Firewall
2 9 (1.84%) Internet
3 5 (1.02%) TCP/IP
3 5 (1.02%) WAN
4 4 (0.82%) DNS
4 4 (0.82%) MPLS
5 2 (0.41%) Intranet
5 2 (0.41%) LAN
5 2 (0.41%) SMS
5 2 (0.41%) Wi-Fi
6 1 (0.20%) HTTP
6 1 (0.20%) S/MIME
6 1 (0.20%) SSL
Database & Business Intelligence
1 24 (4.92%) NoSQL
2 21 (4.30%) MySQL
2 21 (4.30%) Relational Database
3 20 (4.10%) PostgreSQL
4 19 (3.89%) RDBMS
5 11 (2.25%) SQL Server
6 8 (1.64%) Big Data
7 6 (1.23%) Data Warehouse
7 6 (1.23%) Power BI
8 5 (1.02%) Oracle Database
8 5 (1.02%) Redis
9 4 (0.82%) Amazon RDS
9 4 (0.82%) MongoDB
10 3 (0.61%) Couchbase
10 3 (0.61%) Data Lake
10 3 (0.61%) DataStage
10 3 (0.61%) Hadoop
10 3 (0.61%) SQL Server Integration Services
11 2 (0.41%) Text Mining
12 1 (0.20%) Bigtable
Development Applications
1 34 (6.97%) Git (software)
2 18 (3.69%) JIRA
3 10 (2.05%) JUnit
3 10 (2.05%) TestNG
4 6 (1.23%) Jenkins
5 3 (0.61%) Artifactory
5 3 (0.61%) Axure RP
5 3 (0.61%) Cucumber
5 3 (0.61%) Sonatype Nexus
6 2 (0.41%) Capybara
6 2 (0.41%) RSpec
7 1 (0.20%) Bitbucket
7 1 (0.20%) Bower
7 1 (0.20%) gulp
General
1 73 (14.96%) Finance
2 35 (7.17%) Banking
3 21 (4.30%) Publishing
4 18 (3.69%) Law
5 17 (3.48%) Marketing
6 13 (2.66%) Retail
7 12 (2.46%) Telecoms
8 11 (2.25%) Legal
9 5 (1.02%) Manufacturing
10 4 (0.82%) Electronics
10 4 (0.82%) Front Office
10 4 (0.82%) Investment Banking
11 3 (0.61%) Pharmaceutical
12 2 (0.41%) Back Office
12 2 (0.41%) Billing
12 2 (0.41%) Digital Economy
12 2 (0.41%) General Ledger
12 2 (0.41%) German Language
12 2 (0.41%) Local Government
13 1 (0.20%) Financial Institution
Job Titles
1 84 (17.21%) Architect
2 73 (14.96%) Designer
3 57 (11.68%) User Researcher
4 49 (10.04%) Analyst
5 47 (9.63%) Developer
6 39 (7.99%) Service Architect
7 35 (7.17%) Service Manager
8 33 (6.76%) Business Analyst
9 31 (6.35%) UX Designer
10 27 (5.53%) Senior User Researcher
11 22 (4.51%) Digital User Researcher
12 20 (4.10%) Digital Designer
13 19 (3.89%) Delivery Manager
13 19 (3.89%) Transition Manager
14 18 (3.69%) Senior Designer
14 18 (3.69%) Service Transition Manager
15 16 (3.28%) User Experience Researcher
16 15 (3.07%) Senior Manager
17 14 (2.87%) ITIL Service Architect
18 13 (2.66%) Service Design Manager
Libraries, Frameworks & Software Standards
1 29 (5.94%) Middleware
2 28 (5.74%) HTML
2 28 (5.74%) REST
3 23 (4.71%) Web Services
4 21 (4.30%) CSS
5 19 (3.89%) Flask
6 15 (3.07%) SOAP
7 14 (2.87%) Dropwizard
7 14 (2.87%) Highcharts JS
7 14 (2.87%) RESTful
8 10 (2.05%) Velocity
9 9 (1.84%) .NET
10 8 (1.64%) AngularJS
10 8 (1.64%) Sass
11 7 (1.43%) Apache Camel
11 7 (1.43%) Jinja
12 6 (1.23%) HTML5
13 5 (1.02%) JSON
13 5 (1.02%) Node.js
14 4 (0.82%) GWT
Miscellaneous
1 106 (21.72%) User Experience
2 30 (6.15%) Analytical Skills
3 28 (5.74%) Enterprise Software
4 25 (5.12%) Data Structures
5 17 (3.48%) Public Cloud
6 15 (3.07%) Management Information System
7 14 (2.87%) Algorithms
8 13 (2.66%) Mobile App
9 8 (1.64%) Blog
9 8 (1.64%) Data Centre
10 5 (1.02%) Computer Science
10 5 (1.02%) Fintech
11 4 (0.82%) Greenfield Project
11 4 (0.82%) NHS
11 4 (0.82%) PKI
12 3 (0.61%) Private Cloud
13 2 (0.41%) Data Protection Act
13 2 (0.41%) Graphic Design
13 2 (0.41%) Mobile Payment
13 2 (0.41%) Online Banking
Operating Systems
1 19 (3.89%) Windows
2 11 (2.25%) Linux
3 6 (1.23%) Windows 10
4 5 (1.02%) Windows 7
5 4 (0.82%) Windows Server
5 4 (0.82%) Windows Server 2012
6 3 (0.61%) Android
6 3 (0.61%) Unix
7 2 (0.41%) Apple iOS
8 1 (0.20%) Mesosphere
8 1 (0.20%) Red Hat Enterprise Linux
Processes & Methodologies
1 273 (55.94%) Agile Software Development
2 107 (21.93%) ITIL
3 98 (20.08%) Service Delivery
4 77 (15.78%) Stakeholder Management
5 68 (13.93%) Service Management
6 51 (10.45%) Mentoring
7 50 (10.25%) User Stories
8 46 (9.43%) Prototyping
9 44 (9.02%) Scrum
10 43 (8.81%) Acceptance Criteria
11 41 (8.40%) DevOps
12 40 (8.20%) Project Management
13 39 (7.99%) BDD
13 39 (7.99%) TDD
14 38 (7.79%) Migration
14 38 (7.79%) Target Operating Model
15 37 (7.58%) Usability Testing
16 36 (7.38%) ITIL V3
17 30 (6.15%) Continuous Integration
18 29 (5.94%) SOA
Programming Languages
1 34 (6.97%) JavaScript
2 33 (6.76%) Python
3 29 (5.94%) Java
4 12 (2.46%) SQL
5 7 (1.43%) C
6 4 (0.82%) Apex Code
6 4 (0.82%) Scala
7 3 (0.61%) Perl
8 2 (0.41%) C#
8 2 (0.41%) R
8 2 (0.41%) Ruby
9 1 (0.20%) C++
9 1 (0.20%) Kotlin
9 1 (0.20%) PHP
9 1 (0.20%) PL/SQL
9 1 (0.20%) PowerShell
9 1 (0.20%) Shell Script
Qualifications
1 120 (24.59%) Security Cleared
2 73 (14.96%) SC Cleared
3 36 (7.38%) Degree
4 20 (4.10%) CTC Cleared
5 18 (3.69%) ITIL Certification
6 16 (3.28%) BPSS Clearance
7 11 (2.25%) DV Cleared
8 6 (1.23%) AWS Certification
9 4 (0.82%) Microsoft Certification
10 3 (0.61%) MCSE
11 2 (0.41%) CISSP
11 2 (0.41%) ITIL Foundation Certificate
11 2 (0.41%) MCITP
12 1 (0.20%) APMP
12 1 (0.20%) CESG Certified Professional
12 1 (0.20%) CITP
12 1 (0.20%) DBS Check
12 1 (0.20%) IISP
12 1 (0.20%) MBCS
12 1 (0.20%) SANS
Quality Assurance & Compliance
1 30 (6.15%) QA
2 5 (1.02%) SLA
3 3 (0.61%) Data Quality
3 3 (0.61%) GDPR
4 2 (0.41%) ISO/IEC 20000
4 2 (0.41%) PCI DSS
4 2 (0.41%) WAI
5 1 (0.20%) Actionable Recommendations
5 1 (0.20%) Disclosure Scotland
5 1 (0.20%) ISO 9001
5 1 (0.20%) ISO/IEC 27001
5 1 (0.20%) JSP 440
5 1 (0.20%) PMBOK
5 1 (0.20%) PMO
5 1 (0.20%) Sarbanes-Oxley
System Software
1 18 (3.69%) Docker
2 11 (2.25%) Active Directory
3 3 (0.61%) Terminal Services
4 1 (0.20%) Oracle Clusterware
4 1 (0.20%) Oracle RAC
Systems Management
1 12 (2.46%) Kubernetes
1 12 (2.46%) MOM
2 6 (1.23%) Puppet
3 3 (0.61%) Ansible
3 3 (0.61%) Opscode Chef
3 3 (0.61%) SCCM
3 3 (0.61%) Terraform
3 3 (0.61%) WSUS
4 1 (0.20%) Cisco IPCC
4 1 (0.20%) Computer Emergency Response Teams
4 1 (0.20%) Data Guard
4 1 (0.20%) Docker Swarm
4 1 (0.20%) Oracle Flashback
4 1 (0.20%) Oracle RMAN
4 1 (0.20%) Single Sign-On
4 1 (0.20%) Tivoli Storage Manager
Vendors
1 20 (4.10%) Microsoft
1 20 (4.10%) Oracle
2 15 (3.07%) Google
3 14 (2.87%) Salesforce.com
4 13 (2.66%) Adobe
5 9 (1.84%) Cisco
6 7 (1.43%) Informatica
7 6 (1.23%) SAP
8 5 (1.02%) ServiceNow
9 4 (0.82%) Citrix
9 4 (0.82%) HP
9 4 (0.82%) IBM
9 4 (0.82%) TIBCO
9 4 (0.82%) WatchGuard
10 3 (0.61%) Capita
10 3 (0.61%) CheckPoint
10 3 (0.61%) ForgeRock
10 3 (0.61%) Splunk
11 2 (0.41%) Cadence
11 2 (0.41%) Remedy