Period
to 14 December 2017

The following table provides summary statistics for contract job vacancies advertised in London with a requirement for Service Design skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Design over the 6 months to 14 December 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Design
England > London
6 months to
14 Dec 2017
Same period 2016 Same period 2015
Rank 247 221 322
Rank change year-on-year -26 +101 -5
Contract jobs citing Service Design 495 532 323
As % of all contract IT jobs advertised in London 1.04% 1.19% 0.70%
As % of the Processes & Methodologies category 1.20% 1.38% 0.83%
Number of daily rates quoted 332 334 213
London median daily rate £500 £475 £500
Median daily rate % change year-on-year +5.26% -5.00% -
10th Percentile £363 £322 £353
90th Percentile £638 £650 £585
England median daily rate £475 £450 £450
% change year-on-year +5.56% - -0.71%
Number of hourly rates quoted 0 1 1
London median hourly rate - £22.50 £35.00
Median hourly rate % change year-on-year - -35.71% +40.00%
England median hourly rate - £15.50 £35.00
% change year-on-year - -55.71% -24.32%

Service Design is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for process or methodology skills.

All Process and Methodology Skills
London
Contract vacancies with a requirement for process or methodology skills 41268 38467 39109
As % of all contract IT jobs advertised in London 86.84% 86.24% 84.31%
Number of daily rates quoted 30068 27521 27926
London median daily rate £500 £475 £450
Median daily rate % change year-on-year +5.26% +5.56% +2.27%
10th Percentile £313 £308 £288
90th Percentile £675 £650 £638
England median daily rate £450 £430 £425
% change year-on-year +4.65% +1.18% +6.25%
Number of hourly rates quoted 378 421 476
London median hourly rate £22.50 £22.50 £20.00
Median hourly rate % change year-on-year - +12.50% +11.11%
10th Percentile £13.29 £12.15 £11.25
90th Percentile £52.08 £50.00 £50.00
England median hourly rate £25.00 £24.41 £22.06
% change year-on-year +2.42% +10.67% +16.09%

Service Design
Job Vacancy Trend in London

Job postings citing Service Design as a percentage of all IT jobs advertised in London.

Job vacancy trend for Service Design in London

Service Design
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Design in London.

Contractor daily rate trend for Service Design in London

Service Design
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing Service Design in London over the 6 months to 14 December 2017.

Contractor daily rate histogram for Service Design in London

Service Design
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Design in London.

Contractor hourly rate trend for Service Design in London

Service Design
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Design within the London region over the 6 months to 14 December 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -56 76 £525 +10.53% 13
South London -13 41 £525 +5.00% 1
West London +8 31 £416 +18.79% 3
North London -8 3 £475 +26.67%
East London -13 3 - -
Service Design
England

For the 6 months to 14 December 2017, IT contractor jobs citing Service Design also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region with a requirement for Service Design.

1 263 (53.13%) Agile Software Development
2 137 (27.68%) Security Cleared
3 119 (24.04%) User Experience
4 97 (19.60%) ITIL
5 95 (19.19%) SC Cleared
6 85 (17.17%) Service Delivery
7 79 (15.96%) Stakeholder Management
8 61 (12.32%) Service Management
8 61 (12.32%) Prototyping
9 56 (11.31%) Finance
10 55 (11.11%) Amazon AWS
10 55 (11.11%) User Stories
11 54 (10.91%) Mentoring
12 49 (9.90%) Scrum
13 48 (9.70%) Analytical Skills
14 46 (9.29%) DevOps
15 44 (8.89%) Usability Testing
16 42 (8.48%) HTML
17 41 (8.28%) Degree
18 39 (7.88%) JavaScript
19 38 (7.68%) TDD
19 38 (7.68%) BDD
20 37 (7.47%) Java
21 36 (7.27%) Microsoft
21 36 (7.27%) Continuous Integration
22 35 (7.07%) Banking
22 35 (7.07%) Acceptance Criteria
23 34 (6.87%) Front End Development
23 34 (6.87%) CSS
23 34 (6.87%) Git (software)

Service Design
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (3.23%) Confluence
2 14 (2.83%) Tomcat
3 7 (1.41%) CMS
4 4 (0.81%) Mule
4 4 (0.81%) SharePoint
5 2 (0.40%) SharePoint 2010
6 1 (0.20%) Apache
6 1 (0.20%) Apache Spark
6 1 (0.20%) Drupal
6 1 (0.20%) IIS
6 1 (0.20%) SharePoint 2013
Applications
1 7 (1.41%) Adobe Creative Suite
2 5 (1.01%) Microsoft Office
3 4 (0.81%) Microsoft Excel
3 4 (0.81%) Microsoft PowerPoint
4 3 (0.61%) InVision
5 2 (0.40%) Microsoft Project
5 2 (0.40%) OmniGraffle
5 2 (0.40%) Spreadsheet
6 1 (0.20%) Adobe Illustrator
6 1 (0.20%) MS Visio
Business Applications
1 4 (0.81%) Salesforce.com CRM
2 2 (0.40%) SAP ERP
2 2 (0.40%) SessionCam
3 1 (0.20%) Oracle Receivables
3 1 (0.20%) Remedy ITSM
3 1 (0.20%) SAP CRM
3 1 (0.20%) SAP FI
Cloud Services
1 55 (11.11%) Amazon AWS
2 22 (4.44%) Microsoft Azure
3 11 (2.22%) Office 365
4 7 (1.41%) PaaS
5 6 (1.21%) G Suite
6 4 (0.81%) Azure Active Directory
6 4 (0.81%) Force.com
6 4 (0.81%) Virtual Private Cloud
7 3 (0.61%) Amazon EC2
7 3 (0.61%) Amazon ELB
7 3 (0.61%) Cloud Computing
7 3 (0.61%) Google Drive
7 3 (0.61%) Route 53
8 2 (0.40%) Google Analytics
8 2 (0.40%) npm
8 2 (0.40%) SaaS
8 2 (0.40%) Serverless
8 2 (0.40%) Trello
9 1 (0.20%) Amazon CloudWatch
9 1 (0.20%) Yammer
Communications & Networking
1 16 (3.23%) Internet
2 5 (1.01%) Firewall
2 5 (1.01%) TCP/IP
3 4 (0.81%) DNS
3 4 (0.81%) LDAP
3 4 (0.81%) SMS
4 3 (0.61%) HTTP
4 3 (0.61%) WAN
5 2 (0.40%) Intranet
5 2 (0.40%) MPLS
5 2 (0.40%) Wi-Fi
6 1 (0.20%) Broadband
6 1 (0.20%) LAN
6 1 (0.20%) S/MIME
6 1 (0.20%) SSL
Database & Business Intelligence
1 24 (4.85%) NoSQL
1 24 (4.85%) Relational Database
2 23 (4.65%) PostgreSQL
3 22 (4.44%) RDBMS
4 21 (4.24%) MySQL
5 15 (3.03%) SQL Server
6 6 (1.21%) Power BI
7 5 (1.01%) Data Warehouse
7 5 (1.01%) Oracle Database
7 5 (1.01%) Redis
8 4 (0.81%) Amazon RDS
8 4 (0.81%) Big Data
9 3 (0.61%) Couchbase
9 3 (0.61%) Data Lake
9 3 (0.61%) DataStage
9 3 (0.61%) SQL Server Integration Services
10 1 (0.20%) Hadoop
10 1 (0.20%) HBase
10 1 (0.20%) MongoDB
10 1 (0.20%) Neo4j
Development Applications
1 34 (6.87%) Git (software)
2 20 (4.04%) JIRA
3 10 (2.02%) JUnit
3 10 (2.02%) TestNG
4 4 (0.81%) Atlassian Bamboo
4 4 (0.81%) Cucumber
4 4 (0.81%) Grunt
4 4 (0.81%) gulp
4 4 (0.81%) Hudson
4 4 (0.81%) Jasmine
4 4 (0.81%) MSBuild
4 4 (0.81%) Octopus Deploy
4 4 (0.81%) Team Foundation Server
4 4 (0.81%) TeamCity
5 3 (0.61%) Artifactory
5 3 (0.61%) Axure RP
5 3 (0.61%) Jenkins
5 3 (0.61%) Karma Test Runner
5 3 (0.61%) PhantomJS
5 3 (0.61%) Sonatype Nexus
General
1 56 (11.31%) Finance
2 35 (7.07%) Banking
3 22 (4.44%) Publishing
4 16 (3.23%) Telecoms
5 13 (2.63%) Retail
6 6 (1.21%) Legal
7 4 (0.81%) Electronics
7 4 (0.81%) Front Office
7 4 (0.81%) Investment Banking
7 4 (0.81%) Law
7 4 (0.81%) Marketing
8 3 (0.61%) Local Government
8 3 (0.61%) Manufacturing
8 3 (0.61%) Pharmaceutical
9 2 (0.40%) Billing
9 2 (0.40%) General Ledger
9 2 (0.40%) German Language
10 1 (0.20%) Back Office
Job Titles
1 96 (19.39%) Designer
2 67 (13.54%) Architect
3 56 (11.31%) Developer
4 50 (10.10%) User Researcher
4 50 (10.10%) UX Designer
5 41 (8.28%) Analyst
6 39 (7.88%) Service Manager
7 31 (6.26%) Business Analyst
8 28 (5.66%) Digital User Researcher
9 24 (4.85%) Service Architect
10 23 (4.65%) Service Design Manager
10 23 (4.65%) Transition Manager
11 22 (4.44%) Service Transition Manager
12 20 (4.04%) Senior Designer
13 18 (3.64%) Digital Designer
14 16 (3.23%) Delivery Manager
14 16 (3.23%) Full Stack Developer
14 16 (3.23%) Senior Manager
14 16 (3.23%) Senior User Researcher
15 15 (3.03%) Senior Developer
Libraries, Frameworks & Software Standards
1 42 (8.48%) HTML
2 34 (6.87%) CSS
3 33 (6.67%) REST
4 29 (5.86%) Web Services
5 28 (5.66%) .NET
6 21 (4.24%) Middleware
7 19 (3.84%) Flask
7 19 (3.84%) RESTful
8 17 (3.43%) SOAP
9 16 (3.23%) AngularJS
10 14 (2.83%) Dropwizard
10 14 (2.83%) Highcharts JS
11 10 (2.02%) ASP.NET Web API
11 10 (2.02%) Node.js
11 10 (2.02%) React
11 10 (2.02%) Sass
12 9 (1.82%) Velocity
13 8 (1.62%) ASP.NET
13 8 (1.62%) Jinja
14 7 (1.41%) Apache Camel
Miscellaneous
1 119 (24.04%) User Experience
2 48 (9.70%) Analytical Skills
3 29 (5.86%) Data Structures
3 29 (5.86%) Enterprise Software
4 18 (3.64%) Management Information System
5 14 (2.83%) Algorithms
6 13 (2.63%) Mobile App
7 12 (2.42%) Greenfield Project
8 8 (1.62%) Foreign Exchange (FX)
9 7 (1.41%) Data Centre
10 6 (1.21%) Online Banking
11 5 (1.01%) Fintech
11 5 (1.01%) Public Cloud
12 4 (0.81%) Microsoft Licensing
12 4 (0.81%) NHS
12 4 (0.81%) PKI
12 4 (0.81%) Taxonomies
13 2 (0.40%) CESG
13 2 (0.40%) Data Protection Act
13 2 (0.40%) iPad
Operating Systems
1 14 (2.83%) Linux
2 13 (2.63%) Windows
3 5 (1.01%) Windows Server
4 4 (0.81%) Windows Server 2012
5 3 (0.61%) Windows 7
6 2 (0.40%) Android
6 2 (0.40%) Apple iOS
6 2 (0.40%) Unix
6 2 (0.40%) Windows 10
7 1 (0.20%) Mesosphere
7 1 (0.20%) Red Hat Enterprise Linux
Processes & Methodologies
1 263 (53.13%) Agile Software Development
2 97 (19.60%) ITIL
3 85 (17.17%) Service Delivery
4 79 (15.96%) Stakeholder Management
5 61 (12.32%) Prototyping
5 61 (12.32%) Service Management
6 55 (11.11%) User Stories
7 54 (10.91%) Mentoring
8 49 (9.90%) Scrum
9 46 (9.29%) DevOps
10 44 (8.89%) Usability Testing
11 38 (7.68%) BDD
11 38 (7.68%) TDD
12 36 (7.27%) Continuous Integration
13 35 (7.07%) Acceptance Criteria
14 34 (6.87%) Front End Development
15 32 (6.46%) Coaching
15 32 (6.46%) Data Modelling
15 32 (6.46%) ITIL V3
15 32 (6.46%) Microservices
Programming Languages
1 39 (7.88%) JavaScript
2 37 (7.47%) Java
3 30 (6.06%) Python
4 11 (2.22%) SQL
5 9 (1.82%) Scala
6 8 (1.62%) C#
7 7 (1.41%) C
8 6 (1.21%) PHP
9 5 (1.01%) PowerShell
10 4 (0.81%) Apex Code
11 2 (0.40%) Ruby
12 1 (0.20%) C++
12 1 (0.20%) ES6
12 1 (0.20%) PL/SQL
12 1 (0.20%) Shell Script
Qualifications
1 137 (27.68%) Security Cleared
2 95 (19.19%) SC Cleared
3 41 (8.28%) Degree
4 20 (4.04%) CTC Cleared
5 16 (3.23%) BPSS Clearance
5 16 (3.23%) ITIL Certification
6 15 (3.03%) DV Cleared
7 4 (0.81%) APMP
8 3 (0.61%) AWS Certification
8 3 (0.61%) Microsoft Certification
9 2 (0.40%) Cisco Certification
9 2 (0.40%) CISSP
9 2 (0.40%) ITIL Foundation Certificate
9 2 (0.40%) MCSA
10 1 (0.20%) CCIE
10 1 (0.20%) CCNP
10 1 (0.20%) ISEB
10 1 (0.20%) MCSE
10 1 (0.20%) Postgraduate
10 1 (0.20%) PRINCE2 Certification
Quality Assurance & Compliance
1 31 (6.26%) QA
2 7 (1.41%) Data Quality
3 6 (1.21%) PMO
4 5 (1.01%) PCI DSS
5 4 (0.81%) GAAP
5 4 (0.81%) WAI
6 3 (0.61%) SLA
7 2 (0.40%) ISO/IEC 20000
7 2 (0.40%) WCAG
8 1 (0.20%) Actionable Recommendations
8 1 (0.20%) Disclosure Scotland
8 1 (0.20%) ISO 9001
8 1 (0.20%) ISO/IEC 27001
8 1 (0.20%) JSP 440
8 1 (0.20%) PMBOK
8 1 (0.20%) Sarbanes-Oxley
System Software
1 21 (4.24%) Docker
2 10 (2.02%) Active Directory
3 2 (0.40%) VMware Workstation
4 1 (0.20%) iptables
4 1 (0.20%) Oracle Clusterware
4 1 (0.20%) Oracle RAC
Systems Management
1 14 (2.83%) Kubernetes
2 12 (2.42%) MOM
3 10 (2.02%) Puppet
4 8 (1.62%) Ansible
5 4 (0.81%) Opscode Chef
5 4 (0.81%) SCCM
6 3 (0.61%) WSUS
7 1 (0.20%) Computer Emergency Response Teams
7 1 (0.20%) Data Guard
7 1 (0.20%) Docker Swarm
7 1 (0.20%) Grafana
7 1 (0.20%) logstash
7 1 (0.20%) Oracle Flashback
7 1 (0.20%) Oracle RMAN
7 1 (0.20%) SELinux
7 1 (0.20%) Tivoli Storage Manager
Vendors
1 36 (7.27%) Microsoft
2 16 (3.23%) Oracle
3 13 (2.63%) Salesforce.com
4 10 (2.02%) Google
5 9 (1.82%) Adobe
6 7 (1.41%) Informatica
7 6 (1.21%) SAP
8 5 (1.01%) Cisco
9 4 (0.81%) IBM
9 4 (0.81%) ServiceNow
9 4 (0.81%) TIBCO
10 3 (0.61%) Capita
10 3 (0.61%) Charles River
10 3 (0.61%) ForgeRock
11 2 (0.40%) Citrix
11 2 (0.40%) HP
11 2 (0.40%) OpenText
11 2 (0.40%) Sitecore
11 2 (0.40%) VMware
11 2 (0.40%) WatchGuard