Service Desk Engineer Contracts in London

Service Desk Engineer
England > London

The median Service Desk Engineer daily rate in London is £213 according to job vacancies posted during the 6 months to 5 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
5 May 2024
Same period 2023 Same period 2022
Rank 367 482 589
Rank change year-on-year +115 +107 -121
Contract jobs requiring a Service Desk Engineer 21 19 19
As % of all contract jobs advertised in London 0.12% 0.071% 0.049%
As % of the Job Titles category 0.13% 0.075% 0.051%
Number of daily rates quoted 14 10 15
10th Percentile £177 £135 £159
25th Percentile £193 £150 £171
Median daily rate (50th Percentile) £213 £205 £190
Median % change year-on-year +3.56% +8.00% -5.00%
75th Percentile £254 £241 £238
90th Percentile £401 £253 £273
England median daily rate £210 £180 £175
% change year-on-year +16.67% +2.86% +13.64%
Number of hourly rates quoted 3 0 1
10th Percentile - - -
25th Percentile - - £21.50
Median hourly rate £20.00 - £22.00
75th Percentile £21.00 - £22.50
90th Percentile £21.60 - -
England median hourly rate £20.00 £17.00 £23.50
% change year-on-year +17.65% -27.66% +17.50%

All Contract IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in London with a recognized job title 16,501 25,472 37,134
% of contract IT jobs with a recognized job title 93.24% 95.25% 95.34%
Number of daily rates quoted 11,931 18,450 27,143
10th Percentile £325 £363 £375
25th Percentile £443 £463 £470
Median daily rate (50th Percentile) £550 £575 £575
Median % change year-on-year -4.35% - +9.52%
75th Percentile £675 £700 £681
90th Percentile £800 £800 £775
England median daily rate £525 £550 £525
% change year-on-year -4.55% +4.76% +8.25%
Number of hourly rates quoted 336 290 447
10th Percentile £16.01 £18.00 £16.40
25th Percentile £20.02 £22.53 £22.24
Median hourly rate £27.50 £35.25 £35.00
Median % change year-on-year -21.99% +0.71% +10.62%
75th Percentile £43.75 £61.50 £49.25
90th Percentile £65.00 £78.20 £67.50
England median hourly rate £36.50 £44.00 £22.50
% change year-on-year -17.05% +95.56% +2.27%

Service Desk Engineer
Job Vacancy Trend in London

Job postings that featured Service Desk Engineer in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Service Desk Engineer in London

Service Desk Engineer
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing Service Desk Engineer in London.

Daily rate trend for Service Desk Engineer in London

Service Desk Engineer
Daily Rate Histogram in London

Daily rate distribution for jobs citing Service Desk Engineer in London over the 6 months to 5 May 2024.

Daily rate histogram for Service Desk Engineer in London

Service Desk Engineer
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing Service Desk Engineer in London.

Hourly rate trend for Service Desk Engineer in London

Service Desk Engineer
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Engineer within the London region over the 6 months to 5 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London +41 2 £247 +76.61%
South London - 2 £463 - 1
Service Desk Engineer
England

Service Desk Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 5 May 2024, Service Desk Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region featuring Service Desk Engineer in the job title.

1 15 (71.43%) Microsoft 365
2 12 (57.14%) Windows
3 11 (52.38%) Active Directory
4 10 (47.62%) Social Skills
5 9 (42.86%) Windows 10
5 9 (42.86%) Microsoft
6 8 (38.10%) Customer Service
7 5 (23.81%) Problem-Solving
7 5 (23.81%) Microsoft Office
7 5 (23.81%) ITIL
7 5 (23.81%) Microsoft Exchange
8 4 (19.05%) Microsoft Intune
8 4 (19.05%) Security Cleared
9 3 (14.29%) Analytical Skills
9 3 (14.29%) DV Cleared
9 3 (14.29%) Ticket Management
9 3 (14.29%) DHCP
9 3 (14.29%) TCP/IP
9 3 (14.29%) VPN
9 3 (14.29%) DNS
9 3 (14.29%) SharePoint
9 3 (14.29%) Finance
9 3 (14.29%) ITSM
9 3 (14.29%) Android
9 3 (14.29%) Azure
10 2 (9.52%) SCCM
10 2 (9.52%) Asset Management
10 2 (9.52%) Degree
10 2 (9.52%) Service Management
10 2 (9.52%) Service Delivery

Service Desk Engineer Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (23.81%) Microsoft Exchange
2 3 (14.29%) SharePoint
3 1 (4.76%) Confluence
Applications
1 5 (23.81%) Microsoft Office
Business Applications
1 1 (4.76%) Remedy ITSM
Cloud Services
1 15 (71.43%) Microsoft 365
2 3 (14.29%) Azure
3 2 (9.52%) Entra ID
4 1 (4.76%) Google Workspace
4 1 (4.76%) SaaS
4 1 (4.76%) Slack
4 1 (4.76%) Zapier
Communications & Networking
1 3 (14.29%) DHCP
1 3 (14.29%) DNS
1 3 (14.29%) TCP/IP
1 3 (14.29%) VPN
2 1 (4.76%) Firewall
2 1 (4.76%) LAN
2 1 (4.76%) Skype
2 1 (4.76%) SMTP
2 1 (4.76%) WAN
Development Applications
1 1 (4.76%) JIRA
General
1 10 (47.62%) Social Skills
2 3 (14.29%) Analytical Skills
2 3 (14.29%) Finance
3 1 (4.76%) Banking
3 1 (4.76%) Documentation Skills
3 1 (4.76%) Law
3 1 (4.76%) Legal
3 1 (4.76%) Marketing
3 1 (4.76%) Military
3 1 (4.76%) Retail
Miscellaneous
1 2 (9.52%) Onboarding
2 1 (4.76%) PKI
Operating Systems
1 12 (57.14%) Windows
2 9 (42.86%) Windows 10
3 3 (14.29%) Android
4 2 (9.52%) Windows Server
5 1 (4.76%) Apple iOS
5 1 (4.76%) Mac OS
5 1 (4.76%) VMS
5 1 (4.76%) Windows 7
Processes & Methodologies
1 8 (38.10%) Customer Service
2 5 (23.81%) ITIL
2 5 (23.81%) Problem-Solving
3 3 (14.29%) ITSM
3 3 (14.29%) Ticket Management
4 2 (9.52%) Asset Management
4 2 (9.52%) Customer Experience
4 2 (9.52%) Innovative Thinking
4 2 (9.52%) Project Management
4 2 (9.52%) Service Delivery
4 2 (9.52%) Service Management
5 1 (4.76%) Agile
5 1 (4.76%) Change Management
5 1 (4.76%) Disaster Recovery
5 1 (4.76%) Inventory Management
5 1 (4.76%) Logistics
5 1 (4.76%) Matrix Management
5 1 (4.76%) PRINCE2
5 1 (4.76%) Statistical Analysis
5 1 (4.76%) Workflow
Programming Languages
1 1 (4.76%) Bash
1 1 (4.76%) Google Apps Script
1 1 (4.76%) PowerShell
1 1 (4.76%) Python
1 1 (4.76%) SQL
Qualifications
1 4 (19.05%) Security Cleared
2 3 (14.29%) DV Cleared
3 2 (9.52%) Degree
4 1 (4.76%) SC Cleared
Quality Assurance & Compliance
1 2 (9.52%) SLA
System Software
1 11 (52.38%) Active Directory
2 1 (4.76%) Microsoft Virtual Server
2 1 (4.76%) Virtual Desktop
2 1 (4.76%) Virtual Servers
2 1 (4.76%) VMware Infrastructure
2 1 (4.76%) vSphere
Systems Management
1 4 (19.05%) Microsoft Intune
2 2 (9.52%) SCCM
3 1 (4.76%) Active Directory Federation Services
3 1 (4.76%) OPNET
3 1 (4.76%) SCOM
3 1 (4.76%) Single Sign-On
Vendors
1 9 (42.86%) Microsoft
2 2 (9.52%) Apple
2 2 (9.52%) Avaya
2 2 (9.52%) Citrix
3 1 (4.76%) Google
3 1 (4.76%) Okta
3 1 (4.76%) Remedy
3 1 (4.76%) SolarWinds
3 1 (4.76%) VMware