Service Desk Engineer Jobs in London

Service Desk Engineer
England > London

The median Service Desk Engineer salary in London is £35,000 per year, according to job vacancies posted during the 6 months leading to 27 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
27 May 2025
Same period 2024 Same period 2023
Rank 379 491 599
Rank change year-on-year +112 +108 +265
Permanent jobs requiring a Service Desk Engineer 14 14 17
As % of all permanent jobs advertised in London 0.11% 0.059% 0.051%
As % of the Job Titles category 0.12% 0.062% 0.054%
Number of salaries quoted 14 14 16
10th Percentile £30,050 £26,000 £26,250
25th Percentile £31,000 £26,625 £27,875
Median annual salary (50th Percentile) £35,000 £32,500 £37,250
Median % change year-on-year +7.69% -12.75% +6.43%
75th Percentile £37,500 £34,938 £55,000
90th Percentile £43,750 £45,525 -
England median annual salary £32,500 £29,500 £27,500
% change year-on-year +10.17% +7.27% -4.35%

All Permanent IT Job Vacancies
London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 11,267 22,461 31,529
% of permanent jobs with a recognized job title 90.16% 94.37% 95.14%
Number of salaries quoted 6,798 16,738 23,299
10th Percentile £41,175 £37,500 £42,000
25th Percentile £55,000 £51,196 £55,000
Median annual salary (50th Percentile) £75,000 £70,000 £72,500
Median % change year-on-year +7.14% -3.45% +3.57%
75th Percentile £100,000 £93,750 £95,000
90th Percentile £122,500 £115,000 £115,000
England median annual salary £56,000 £52,500 £60,800
% change year-on-year +6.67% -13.65% +1.33%

Service Desk Engineer
Job Vacancy Trend in London

Job postings that featured Service Desk Engineer in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Service Desk Engineer in London

Service Desk Engineer
Salary Trend in London

3-month moving average salary quoted in jobs citing Service Desk Engineer in London.

Salary trend for Service Desk Engineer in London

Service Desk Engineer
Salary Histogram in London

Salary distribution for jobs citing Service Desk Engineer in London over the 6 months to 27 May 2025.

Salary histogram for Service Desk Engineer in London

Service Desk Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Engineer within the London region over the 6 months to 27 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South London - 1 £37,000 -
East London - 1 £31,500 -
Service Desk Engineer
England

Service Desk Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 27 May 2025, Service Desk Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring Service Desk Engineer in the job title.

1 12 (85.71%) Windows
1 12 (85.71%) Microsoft 365
2 11 (78.57%) Microsoft
2 11 (78.57%) Active Directory
2 11 (78.57%) Social Skills
3 8 (57.14%) SharePoint
3 8 (57.14%) OneDrive
4 7 (50.00%) Customer Service
5 5 (35.71%) Microsoft Intune
5 5 (35.71%) Azure
5 5 (35.71%) Finance
5 5 (35.71%) Fat Client
5 5 (35.71%) Thin Client
6 4 (28.57%) TCP/IP
6 4 (28.57%) DNS
6 4 (28.57%) Problem-Solving
7 3 (21.43%) VPN
7 3 (21.43%) Microsoft Exchange
7 3 (21.43%) LAN
7 3 (21.43%) DHCP
7 3 (21.43%) Microsoft Office
7 3 (21.43%) ITIL
7 3 (21.43%) Citrix
7 3 (21.43%) Service Management
7 3 (21.43%) Mac OS
7 3 (21.43%) XenApp
7 3 (21.43%) Apple
7 3 (21.43%) Wireless
7 3 (21.43%) iPhone
7 3 (21.43%) ServiceNow

Service Desk Engineer Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (57.14%) SharePoint
2 3 (21.43%) Microsoft Exchange
Applications
1 3 (21.43%) Microsoft Office
2 1 (7.14%) Microsoft Excel
2 1 (7.14%) Microsoft PowerPoint
Cloud Services
1 12 (85.71%) Microsoft 365
2 8 (57.14%) OneDrive
3 5 (35.71%) Azure
4 3 (21.43%) Mimecast
5 2 (14.29%) Power Platform
5 2 (14.29%) PowerApps
6 1 (7.14%) SaaS
Communications & Networking
1 4 (28.57%) DNS
1 4 (28.57%) TCP/IP
2 3 (21.43%) DHCP
2 3 (21.43%) LAN
2 3 (21.43%) VPN
2 3 (21.43%) Wireless
3 2 (14.29%) VLAN
4 1 (7.14%) Firewall
4 1 (7.14%) WebEx
4 1 (7.14%) Wi-Fi
General
1 11 (78.57%) Social Skills
2 5 (35.71%) Finance
3 1 (7.14%) Financial Institution
3 1 (7.14%) Organisational Skills
3 1 (7.14%) Public Sector
Miscellaneous
1 5 (35.71%) Fat Client
1 5 (35.71%) Thin Client
2 3 (21.43%) iPhone
3 2 (14.29%) Self-Motivation
Operating Systems
1 12 (85.71%) Windows
2 3 (21.43%) Mac OS
2 3 (21.43%) Windows 10
2 3 (21.43%) Windows Server
3 2 (14.29%) Windows Server 2008
3 2 (14.29%) Windows Server 2016
4 1 (7.14%) Apple iOS
Processes & Methodologies
1 7 (50.00%) Customer Service
2 4 (28.57%) Problem-Solving
3 3 (21.43%) ITIL
3 3 (21.43%) Service Management
4 2 (14.29%) Business Development
4 2 (14.29%) Collaborative Working
4 2 (14.29%) Network Management
4 2 (14.29%) Remote Monitoring and Management
4 2 (14.29%) Time Management
5 1 (7.14%) Customer-Centric Approach
5 1 (7.14%) Customer-Centricity
5 1 (7.14%) Data Entry
5 1 (7.14%) Incident Management
5 1 (7.14%) Multi-Factor Authentication
5 1 (7.14%) Problem Management
5 1 (7.14%) Service Delivery
Programming Languages
1 2 (14.29%) PowerShell
2 1 (7.14%) SQL
Qualifications
1 2 (14.29%) Azure Certification
1 2 (14.29%) CCNA
1 2 (14.29%) CCNP
1 2 (14.29%) Cisco Certification
1 2 (14.29%) Degree
1 2 (14.29%) Microsoft Certification
Quality Assurance & Compliance
1 2 (14.29%) Cyber Essentials
2 1 (7.14%) SLA
System Software
1 11 (78.57%) Active Directory
2 3 (21.43%) XenApp
Systems Management
1 5 (35.71%) Microsoft Intune
2 1 (7.14%) Norton AntiVirus
Vendors
1 11 (78.57%) Microsoft
2 3 (21.43%) Apple
2 3 (21.43%) Citrix
2 3 (21.43%) ServiceNow
3 2 (14.29%) Acronis
3 2 (14.29%) Cisco
3 2 (14.29%) Fortinet
3 2 (14.29%) N-able
3 2 (14.29%) Ubiquiti
4 1 (7.14%) HP
4 1 (7.14%) Salesforce
4 1 (7.14%) Symantec
4 1 (7.14%) Veeam
4 1 (7.14%) VMware