Period
to

The median contractor rate for a Support Engineer was £210 per day in advertised job vacancies in England during the 6 months to 24 May 2022.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Engineer
UK > England
6 months to
24 May 2022
Same period 2021 Same period 2020
Rank 130 223 114
Rank change year-on-year +93 -109 +65
Contract jobs requiring a Support Engineer 1,399 560 928
As % of all contract jobs advertised in England 1.99% 1.21% 2.15%
As % of the Job Titles category 2.13% 1.30% 2.29%
Number of daily rates quoted 919 339 563
10th Percentile £133 £125 £120
25th Percentile £163 £163 £137
Median daily rate (50th Percentile) £210 £215 £188
Median % change year-on-year -2.10% +14.40% -6.25%
75th Percentile £300 £350 £288
90th Percentile £438 £444 £412
UK median daily rate £213 £215 £190
% change year-on-year -1.16% +13.16% -5.00%
Number of hourly rates quoted 109 86 164
10th Percentile £13.70 £11.77 £12.50
25th Percentile £15.75 £13.25 £14.00
Median hourly rate £17.56 £16.25 £17.50
Median % change year-on-year +8.06% -7.14% +9.38%
75th Percentile £22.50 £21.05 £20.00
90th Percentile £28.75 £25.00 £23.91
UK median hourly rate £17.50 £16.00 £17.50
% change year-on-year +9.38% -8.57% +11.01%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
England
Contract vacancies in England with a recognized job title 65,658 42,984 40,469
% of contract IT jobs with a recognized job title 93.25% 92.79% 93.85%
Number of daily rates quoted 46,871 29,686 27,259
10th Percentile £313 £288 £250
25th Percentile £425 £388 £363
Median daily rate (50th Percentile) £525 £490 £475
Median % change year-on-year +7.14% +3.16% -
75th Percentile £644 £588 £575
90th Percentile £744 £675 £663
UK median daily rate £525 £480 £468
% change year-on-year +9.38% +2.56% -0.95%
Number of hourly rates quoted 1,788 1,437 1,426
10th Percentile £12.50 £11.40 £11.63
25th Percentile £15.50 £14.25 £14.00
Median hourly rate £22.50 £21.40 £19.00
Median % change year-on-year +5.14% +12.63% +2.70%
75th Percentile £49.25 £43.75 £37.50
90th Percentile £64.75 £56.50 £51.75
UK median hourly rate £23.91 £22.00 £19.00
% change year-on-year +8.68% +15.79% +5.56%

Support Engineer
Job Vacancy Trend in England

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Support Engineer in England

Support Engineer
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing Support Engineer in England.

Daily rate trend for Support Engineer in England

Support Engineer
Daily Rate Histogram in England

Daily rate distribution for jobs citing Support Engineer in England over the 6 months to 24 May 2022.

Daily rate histogram for Support Engineer in England

Support Engineer
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing Support Engineer in England.

Hourly rate trend for Support Engineer in England

Support Engineer
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Support Engineer in England over the 6 months to 24 May 2022.

Hourly rate histogram for Support Engineer in England

Support Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the England region over the 6 months to 24 May 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +103 498 £250 -16.67% 134
South East +21 236 £210 -8.70% 145
North of England +38 208 £180 +12.50% 126
Midlands +25 191 £198 +12.86% 89
South West +31 158 £190 -5.00% 70
North West +17 110 £184 +14.84% 71
West Midlands -14 97 £206 +26.92% 50
East Midlands +23 94 £183 -2.67% 39
East of England +16 83 £193 +16.67% 58
Yorkshire +16 75 £190 +26.67% 38
North East +6 23 £140 -12.50% 17
Support Engineer
UK

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 24 May 2022, Support Engineer contract jobs required the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region featuring Support Engineer in the job title.

1 886 (63.33%) Windows
2 587 (41.96%) Microsoft 365
3 526 (37.60%) Microsoft
4 515 (36.81%) Active Directory
5 447 (31.95%) Windows 10
6 307 (21.94%) Social Skills
7 253 (18.08%) Microsoft Office
8 206 (14.72%) SCCM
9 203 (14.51%) Windows Server
10 201 (14.37%) Security Cleared
11 189 (13.51%) Azure
12 188 (13.44%) Windows 7
13 178 (12.72%) VMware
14 170 (12.15%) ITIL
15 165 (11.79%) SC Cleared
16 149 (10.65%) Cisco
17 136 (9.72%) Citrix
18 135 (9.65%) Finance
19 127 (9.08%) VMware Infrastructure
20 124 (8.86%) Problem-Solving
21 115 (8.22%) DNS
22 112 (8.01%) Linux
23 108 (7.72%) Public Sector
24 100 (7.15%) SLA
25 96 (6.86%) Firewall
26 95 (6.79%) Apple
27 93 (6.65%) Microsoft Intune
28 92 (6.58%) MS Exchange
29 81 (5.79%) Analytical Skills
30 79 (5.65%) PowerShell

Support Engineer Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 92 (6.58%) MS Exchange
2 79 (5.65%) SharePoint
3 35 (2.50%) Skype for Business
4 19 (1.36%) Exchange Server 2010
5 15 (1.07%) Exchange Server 2013
6 14 (1.00%) Confluence
6 14 (1.00%) Exchange Server 2007
7 9 (0.64%) Blackberry Enterprise Server
8 4 (0.29%) IBM Notes
8 4 (0.29%) IIS
9 3 (0.21%) Elasticsearch
9 3 (0.21%) NServiceBus
9 3 (0.21%) SharePoint 2013
9 3 (0.21%) SharePoint Server
9 3 (0.21%) Tomcat
9 3 (0.21%) WebSphere
10 2 (0.14%) Apache
10 2 (0.14%) JBoss
10 2 (0.14%) nginx
10 2 (0.14%) Oracle SOA Suite
Applications
1 253 (18.08%) Microsoft Office
2 54 (3.86%) Microsoft Excel
3 18 (1.29%) Microsoft PowerPoint
4 8 (0.57%) MS Visio
5 6 (0.43%) Acrobat
5 6 (0.43%) Microsoft Project
6 4 (0.29%) Spreadsheet
7 2 (0.14%) InfoPath
8 1 (0.071%) Autodesk Inventor
8 1 (0.071%) PTC Creo
8 1 (0.071%) Windchill
Business Applications
1 8 (0.57%) Remedy ITSM
2 4 (0.29%) Eikon
3 3 (0.21%) Refinitiv Enterprise Platform
3 3 (0.21%) RMDS
4 2 (0.14%) Payment Gateway
5 1 (0.071%) Dynamics NAV
5 1 (0.071%) Elite 3E
5 1 (0.071%) IBM Operational Decision Manager
5 1 (0.071%) Magento
5 1 (0.071%) NetSuite
5 1 (0.071%) Oracle BPM
5 1 (0.071%) Sage X3
5 1 (0.071%) Salesforce.com CRM
5 1 (0.071%) SAP CRM
5 1 (0.071%) SystmOne
5 1 (0.071%) Unit4 Business World
5 1 (0.071%) Workday HCM
Cloud Services
1 587 (41.96%) Microsoft 365
2 189 (13.51%) Azure
3 60 (4.29%) Azure Active Directory
4 51 (3.65%) OneDrive
5 44 (3.15%) AWS
6 25 (1.79%) Google Workspace
7 23 (1.64%) SaaS
8 14 (1.00%) Power Platform
9 11 (0.79%) IaaS
10 10 (0.71%) Mimecast
11 9 (0.64%) Serverless
11 9 (0.64%) Slack
12 8 (0.57%) PaaS
13 7 (0.50%) Cloud Computing
14 6 (0.43%) Amazon CloudWatch
14 6 (0.43%) Dynamics 365
14 6 (0.43%) GCP
14 6 (0.43%) PowerApps
15 5 (0.36%) Amazon EC2
15 5 (0.36%) Azure Data Factory
Communications & Networking
1 115 (8.22%) DNS
2 96 (6.86%) Firewall
3 79 (5.65%) LAN
3 79 (5.65%) VPN
4 73 (5.22%) DHCP
5 67 (4.79%) TCP/IP
6 63 (4.50%) WAN
7 48 (3.43%) Wireless
8 41 (2.93%) VoIP
9 40 (2.86%) Skype
10 33 (2.36%) Wi-Fi
11 31 (2.22%) Internet
12 30 (2.14%) SAN
13 22 (1.57%) Network Security
14 20 (1.43%) Remote Desktop
15 17 (1.22%) WebEx
16 16 (1.14%) NetScaler
17 14 (1.00%) Cisco IOS
18 13 (0.93%) HTTP
19 12 (0.86%) IPv4
Database & Business Intelligence
1 53 (3.79%) SQL Server
2 21 (1.50%) MySQL
3 8 (0.57%) Power BI
3 8 (0.57%) Relational Database
4 6 (0.43%) Data Warehouse
4 6 (0.43%) PostgreSQL
5 4 (0.29%) Oracle Database
6 3 (0.21%) Amazon Aurora
6 3 (0.21%) SQL Server Integration Services
6 3 (0.21%) SQL Server Reporting Services
7 2 (0.14%) Azure SQL Data Warehouse
7 2 (0.14%) Azure SQL Database
7 2 (0.14%) DB2
7 2 (0.14%) Oracle Reports
7 2 (0.14%) Redis
7 2 (0.14%) Tableau
8 1 (0.071%) Hadoop
8 1 (0.071%) MaxDB
8 1 (0.071%) MongoDB
8 1 (0.071%) SAP HANA
Development Applications
1 24 (1.72%) JIRA
2 16 (1.14%) Hudson
3 5 (0.36%) Git (software)
3 5 (0.36%) Jenkins
3 5 (0.36%) TeamCity
4 2 (0.14%) Bitbucket
5 1 (0.071%) GCC
5 1 (0.071%) git-flow
5 1 (0.071%) GitLab
5 1 (0.071%) Octopus Deploy
5 1 (0.071%) Oracle Forms
5 1 (0.071%) Selenium
5 1 (0.071%) SonarQube
5 1 (0.071%) Sonatype Nexus
5 1 (0.071%) SpecFlow
5 1 (0.071%) Team Foundation Server
General
1 307 (21.94%) Social Skills
2 135 (9.65%) Finance
3 108 (7.72%) Public Sector
4 81 (5.79%) Analytical Skills
5 35 (2.50%) Telecoms
6 34 (2.43%) Retail
7 32 (2.29%) Banking
8 21 (1.50%) French Language
9 20 (1.43%) Legal
10 17 (1.22%) Financial Institution
10 17 (1.22%) Manufacturing
11 14 (1.00%) Documentation Skills
12 13 (0.93%) Law
13 12 (0.86%) Marketing
14 11 (0.79%) Presentation Skills
15 10 (0.71%) Organisational Skills
16 8 (0.57%) Electronics
17 7 (0.50%) Influencing Skills
18 6 (0.43%) Games
19 5 (0.36%) Back Office
Libraries, Frameworks & Software Standards
1 9 (0.64%) Elastic Stack
2 7 (0.50%) .NET
3 6 (0.43%) LDAP
4 5 (0.36%) CSS
4 5 (0.36%) HTML
4 5 (0.36%) Middleware
4 5 (0.36%) REST
4 5 (0.36%) SOAP
4 5 (0.36%) XML
5 4 (0.29%) Node.js
5 4 (0.29%) RabbitMQ
5 4 (0.29%) React
5 4 (0.29%) Unreal Engine
6 3 (0.21%) EDI
6 3 (0.21%) JSON
6 3 (0.21%) Kafka
6 3 (0.21%) RSS
6 3 (0.21%) Web Services
7 2 (0.14%) .NET Framework
7 2 (0.14%) ODBC
Miscellaneous
1 58 (4.15%) Self-Motivation
2 50 (3.57%) Video Conferencing
3 48 (3.43%) Data Centre
4 37 (2.64%) Management Information System
5 36 (2.57%) NHS
6 31 (2.22%) Driving Licence
6 31 (2.22%) iPad
7 30 (2.14%) Smartphone
8 29 (2.07%) Data Protection Act
9 23 (1.64%) iPhone
10 20 (1.43%) Blackberry
11 18 (1.29%) PKI
12 16 (1.14%) Hedge funds
13 14 (1.00%) Mobile App
14 13 (0.93%) User Experience
15 11 (0.79%) Public Cloud
16 10 (0.71%) Client/Server
17 9 (0.64%) Clustering
18 8 (0.57%) CCTV
18 8 (0.57%) Linux Command Line
Operating Systems
1 886 (63.33%) Windows
2 447 (31.95%) Windows 10
3 203 (14.51%) Windows Server
4 188 (13.44%) Windows 7
5 112 (8.01%) Linux
6 69 (4.93%) Apple iOS
7 68 (4.86%) Mac OS
8 61 (4.36%) Android
9 52 (3.72%) Windows Server 2016
10 46 (3.29%) Windows Server 2012
11 44 (3.15%) Mac OS X
11 44 (3.15%) Windows Server 2008
12 30 (2.14%) Unix
13 27 (1.93%) Windows Server 2019
14 21 (1.50%) Windows 8
15 14 (1.00%) Solaris
15 14 (1.00%) Windows XP
16 12 (0.86%) Ubuntu
17 9 (0.64%) Red Hat Enterprise Linux
17 9 (0.64%) Windows Phone
Processes & Methodologies
1 170 (12.15%) ITIL
2 124 (8.86%) Problem-Solving
3 76 (5.43%) Migration
4 74 (5.29%) Incident Management
5 69 (4.93%) Asset Management
5 69 (4.93%) Infrastructure Engineering
6 67 (4.79%) Service Management
7 60 (4.29%) ITSM
8 50 (3.57%) Service Delivery
9 47 (3.36%) Break/Fix
9 47 (3.36%) Change Management
10 41 (2.93%) Patch Management
11 40 (2.86%) Problem Management
12 34 (2.43%) Mobile Device Management
13 33 (2.36%) Data Protection
14 30 (2.14%) Proactive Monitoring
15 29 (2.07%) Proactive Maintenance
16 27 (1.93%) Server Patching
17 26 (1.86%) Configuration Management
18 25 (1.79%) Agile
Programming Languages
1 79 (5.65%) PowerShell
2 75 (5.36%) SQL
3 34 (2.43%) Python
4 17 (1.22%) Java
5 14 (1.00%) C#
6 12 (0.86%) JavaScript
7 10 (0.71%) Bash
8 9 (0.64%) Perl
9 7 (0.50%) Shell Script
10 5 (0.36%) C
10 5 (0.36%) PL/SQL
11 4 (0.29%) VB
12 3 (0.21%) PHP
12 3 (0.21%) R
13 2 (0.14%) Go
13 2 (0.14%) Groovy
13 2 (0.14%) VBScript
14 1 (0.071%) AWK
14 1 (0.071%) T-SQL
14 1 (0.071%) VB.NET
Qualifications
1 201 (14.37%) Security Cleared
2 165 (11.79%) SC Cleared
3 38 (2.72%) Microsoft Certification
4 34 (2.43%) DBS Check
5 30 (2.14%) Degree
5 30 (2.14%) MCSE
6 28 (2.00%) MCP
7 24 (1.72%) Cisco Certification
8 22 (1.57%) DV Cleared
9 19 (1.36%) CCNA
9 19 (1.36%) ITIL Foundation Certificate
9 19 (1.36%) MCSA
10 12 (0.86%) CCA
11 10 (0.71%) A+ Certification
11 10 (0.71%) Citrix Certification
11 10 (0.71%) ITIL Certification
12 9 (0.64%) MCTS
13 8 (0.57%) MCITP
13 8 (0.57%) VMware Certified Professional (VCP)
14 7 (0.50%) CCNP
Quality Assurance & Compliance
1 100 (7.15%) SLA
2 12 (0.86%) QA
3 7 (0.50%) PCI DSS
4 6 (0.43%) Accessibility
5 5 (0.36%) Sarbanes-Oxley
6 4 (0.29%) GDPR
7 3 (0.21%) Disclosure Scotland
8 2 (0.14%) Data Quality
8 2 (0.14%) ISO/IEC 20000
9 1 (0.071%) GxP
9 1 (0.071%) ISO/IEC 27001
9 1 (0.071%) JSP 440
9 1 (0.071%) WCAG
System Software
1 515 (36.81%) Active Directory
2 127 (9.08%) VMware Infrastructure
3 57 (4.07%) Hyper-V
4 22 (1.57%) vSphere
4 22 (1.57%) XenDesktop
5 20 (1.43%) XenApp
6 19 (1.36%) Virtual Servers
7 17 (1.22%) Virtual Desktop
8 14 (1.00%) Docker
8 14 (1.00%) Microsoft App-V
8 14 (1.00%) VMware ESXi
9 12 (0.86%) Citrix Hypervisor
10 11 (0.79%) Virtual Machines
11 8 (0.57%) NFS
12 7 (0.50%) BitLocker
13 4 (0.29%) Firmware
13 4 (0.29%) Terminal Services
14 2 (0.14%) VMware Server
15 1 (0.071%) Microsoft Virtual Server
15 1 (0.071%) Xen
Systems Management
1 206 (14.72%) SCCM
2 93 (6.65%) Microsoft Intune
3 37 (2.64%) Jamf Pro
4 20 (1.43%) Ansible
5 13 (0.93%) SCOM
5 13 (0.93%) vCenter Server
6 12 (0.86%) NetBackup
7 11 (0.79%) Kubernetes
8 10 (0.71%) AirWatch
8 10 (0.71%) BladeLogic
8 10 (0.71%) McAfee ePO
9 8 (0.57%) Terraform
10 6 (0.43%) Norton AntiVirus
10 6 (0.43%) Single Sign-On
10 6 (0.43%) XenMobile
11 4 (0.29%) Grafana
11 4 (0.29%) Kibana
11 4 (0.29%) Microsoft Clustering
11 4 (0.29%) Prometheus
11 4 (0.29%) Puppet
Vendors
1 526 (37.60%) Microsoft
2 178 (12.72%) VMware
3 149 (10.65%) Cisco
4 136 (9.72%) Citrix
5 95 (6.79%) Apple
6 71 (5.08%) ServiceNow
7 68 (4.86%) HP
8 46 (3.29%) Oracle
9 39 (2.79%) Google
10 35 (2.50%) Remedy
11 32 (2.29%) Dell
12 28 (2.00%) Meraki
13 20 (1.43%) Juniper
14 19 (1.36%) McAfee
15 17 (1.22%) Adobe
16 16 (1.14%) Veeam
17 15 (1.07%) Bloomberg
17 15 (1.07%) Splunk
18 14 (1.00%) Avaya
18 14 (1.00%) Ivanti