Support Engineer Contract Job Trends in England

Support Engineer
UK > England

The median Support Engineer daily rate in England is £235, according to job vacancies posted in the 6 months leading up to 16 September 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
16 Sep 2025
Same period 2024 Same period 2023
Rank 122 125 81
Rank change year-on-year +3 -44 +56
Contract jobs requiring a Support Engineer 650 628 1,181
As % of all contract jobs advertised in England 2.36% 1.93% 2.77%
As % of the Job Titles category 2.59% 2.08% 2.94%
Number of daily rates quoted 435 432 835
10th Percentile £160 £143 £144
25th Percentile £194 £185 £190
Median daily rate (50th Percentile) £235 £237 £250
Median % change year-on-year -0.95% -5.10% +11.11%
75th Percentile £375 £350 £430
90th Percentile £545 £511 £645
UK median daily rate £235 £240 £250
% change year-on-year -2.08% -4.00% +11.11%
Number of hourly rates quoted 68 35 53
10th Percentile £16.50 £18.07 £13.15
25th Percentile £20.52 £20.11 £16.50
Median hourly rate £26.00 £24.18 £19.12
Median % change year-on-year +7.53% +26.46% -8.95%
75th Percentile £43.75 £44.38 £21.75
90th Percentile £68.00 £66.54 £24.15
UK median hourly rate £25.25 £23.59 £19.12
% change year-on-year +7.04% +23.38% -4.40%

All Contract IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 25,142 30,231 40,165
% of contract IT jobs with a recognized job title 91.31% 92.98% 94.29%
Number of daily rates quoted 16,215 18,878 28,055
10th Percentile £280 £300 £300
25th Percentile £400 £413 £425
Median daily rate (50th Percentile) £506 £525 £550
Median % change year-on-year -3.62% -4.55% -
75th Percentile £625 £638 £650
90th Percentile £738 £750 £750
UK median daily rate £500 £525 £530
% change year-on-year -4.76% -0.94% -3.64%
Number of hourly rates quoted 1,352 1,487 1,370
10th Percentile £13.75 £14.61 £15.25
25th Percentile £17.32 £21.25 £19.06
Median hourly rate £25.15 £47.25 £44.75
Median % change year-on-year -46.77% +5.58% +69.89%
75th Percentile £53.99 £67.50 £65.00
90th Percentile £71.00 £75.00 £78.00
UK median hourly rate £25.15 £43.00 £43.86
% change year-on-year -41.51% -1.96% +68.69%

Support Engineer
Job Vacancy Trend in England

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Support Engineer in England

Support Engineer
Daily Rate Trend in England

Contractor daily rate distribution trend for Support Engineer job vacancies in England.

Contractor daily rate distribution trend for Support Engineer job vacancies in England

Support Engineer
Daily Rate Histogram in England

Daily rate distribution for jobs citing Support Engineer in England over the 6 months to 16 September 2025.

Daily rate histogram for Support Engineer in England

Support Engineer
Hourly Rate Trend in England

Contractor hourly rate distribution trend for Support Engineer job vacancies in England.

Contractor hourly rate distribution trend for Support Engineer job vacancies in England

Support Engineer
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Support Engineer in England over the 6 months to 16 September 2025.

Hourly rate histogram for Support Engineer in England

Support Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the England region over the 6 months to 16 September 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -6 209 £250 -9.09% 73
South East +37 163 £250 -0.99% 169
Midlands +14 91 £265 -3.64% 78
South West +32 76 £235 +16.05% 72
North of England -7 75 £220 +10.00% 84
West Midlands +19 71 £275 +1.85% 34
North West -7 44 £228 +13.75% 43
East of England -16 38 £220 - 44
Yorkshire -16 23 £220 +10.00% 26
East Midlands -5 20 £195 -29.09% 43
North East 0 8 £195 +20.00% 22
Support Engineer
UK

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 16 September 2025, Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region featuring Support Engineer in the job title.

1 352 (54.15%) Windows
2 289 (44.46%) Social Skills
3 282 (43.38%) Microsoft
4 234 (36.00%) Active Directory
5 209 (32.15%) Microsoft 365
6 166 (25.54%) Problem-Solving
7 145 (22.31%) ITIL
8 139 (21.38%) Security Cleared
9 124 (19.08%) Customer Service
10 123 (18.92%) Windows 10
11 108 (16.62%) Azure
12 103 (15.85%) VPN
13 100 (15.38%) Microsoft Office
14 94 (14.46%) DNS
15 92 (14.15%) Microsoft Intune
16 91 (14.00%) Microsoft Exchange
17 85 (13.08%) SC Cleared
18 84 (12.92%) Linux
19 79 (12.15%) ServiceNow
20 77 (11.85%) DHCP
21 75 (11.54%) Finance
22 74 (11.38%) Degree
23 70 (10.77%) ITSM
24 65 (10.00%) Service Management
25 64 (9.85%) SCCM
26 62 (9.54%) Analytical Skills
27 56 (8.62%) Public Sector
28 55 (8.46%) SharePoint
29 54 (8.31%) Cisco
30 51 (7.85%) Firewall

Support Engineer Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 91 (14.00%) Microsoft Exchange
2 55 (8.46%) SharePoint
3 27 (4.15%) Skype for Business
4 14 (2.15%) Exchange Server 2010
4 14 (2.15%) SharePoint Server
5 13 (2.00%) Exchange Server 2003
5 13 (2.00%) Exchange Server 2007
5 13 (2.00%) Exchange Server 2013
5 13 (2.00%) Office Communications Server
6 9 (1.38%) Mattermost
7 6 (0.92%) Confluence
8 5 (0.77%) OpenStack
9 2 (0.31%) Apache
9 2 (0.31%) SAS
9 2 (0.31%) Smallworld
10 1 (0.15%) IIS
10 1 (0.15%) JBoss
10 1 (0.15%) Tomcat
10 1 (0.15%) WebSphere
Applications
1 100 (15.38%) Microsoft Office
2 11 (1.69%) Microsoft Excel
3 9 (1.38%) Microsoft PowerPoint
3 9 (1.38%) MS Visio
4 2 (0.31%) AutoCAD
5 1 (0.15%) DaVinci Resolve
5 1 (0.15%) OmniGraffle
5 1 (0.15%) Pro Tools
Business Applications
1 6 (0.92%) Remedy ITSM
2 3 (0.46%) NetSuite
2 3 (0.46%) Primavera
3 2 (0.31%) Alphatax
3 2 (0.31%) Dynamics CRM
3 2 (0.31%) Oracle ERP
4 1 (0.15%) Eikon
4 1 (0.15%) Eze OMS
4 1 (0.15%) Fidessa
4 1 (0.15%) Infor CloudSuite Industrial (formerly SyteLine)
4 1 (0.15%) Kondor
4 1 (0.15%) Oracle Assets
4 1 (0.15%) Oracle EBS R12
4 1 (0.15%) Oracle Procure-to-Pay
Cloud Services
1 209 (32.15%) Microsoft 365
2 108 (16.62%) Azure
3 37 (5.69%) AWS
4 36 (5.54%) Entra ID
5 20 (3.08%) SaaS
6 15 (2.31%) GCP
6 15 (2.31%) OneDrive
7 13 (2.00%) Google Workspace
8 11 (1.69%) IaaS
8 11 (1.69%) OpenShift
8 11 (1.69%) PaaS
8 11 (1.69%) Power Platform
9 10 (1.54%) Sauce Labs
10 8 (1.23%) Slack
11 7 (1.08%) Azure DevOps
11 7 (1.08%) Azure ExpressRoute
12 5 (0.77%) SuccessFactors
13 3 (0.46%) Asana
13 3 (0.46%) Cloud Computing
13 3 (0.46%) npm
Communications & Networking
1 103 (15.85%) VPN
2 94 (14.46%) DNS
3 77 (11.85%) DHCP
4 51 (7.85%) Firewall
5 44 (6.77%) TCP/IP
6 42 (6.46%) WAN
7 33 (5.08%) LAN
8 24 (3.69%) Wi-Fi
8 24 (3.69%) Wireless
9 18 (2.77%) MPLS
9 18 (2.77%) VLAN
10 17 (2.62%) BGP
10 17 (2.62%) IPsec
10 17 (2.62%) SAN
11 16 (2.46%) Cisco IOS
11 16 (2.46%) WebEx
12 15 (2.31%) Skype
13 14 (2.15%) VoIP
14 13 (2.00%) DDNS
14 13 (2.00%) Junos
Database & Business Intelligence
1 25 (3.85%) Relational Database
2 17 (2.62%) MySQL
2 17 (2.62%) SQL Server
3 9 (1.38%) Elasticsearch
4 8 (1.23%) Amazon RDS
4 8 (1.23%) Big Data
4 8 (1.23%) Power BI
5 6 (0.92%) MariaDB
6 4 (0.62%) Data Warehouse
6 4 (0.62%) SQL Server Reporting Services
7 3 (0.46%) Apache Cassandra
7 3 (0.46%) DB2
7 3 (0.46%) RDBMS
8 2 (0.31%) GIS
8 2 (0.31%) InfluxDB
8 2 (0.31%) SAP HANA
8 2 (0.31%) Tableau
9 1 (0.15%) Power Query
9 1 (0.15%) Qlik Sense
9 1 (0.15%) Sisense
Development Applications
1 17 (2.62%) Browser DevTools
2 14 (2.15%) JIRA
3 10 (1.54%) Android Studio
3 10 (1.54%) Eclipse
3 10 (1.54%) Xcode
4 6 (0.92%) Firebug
5 5 (0.77%) Git
6 3 (0.46%) Maven
7 2 (0.31%) Jenkins
8 1 (0.15%) Bitbucket
8 1 (0.15%) Fiddler
8 1 (0.15%) JMeter
8 1 (0.15%) LoadRunner
8 1 (0.15%) Postman
8 1 (0.15%) REST Assured
8 1 (0.15%) Team Foundation Server
8 1 (0.15%) Zephyr
General
1 289 (44.46%) Social Skills
2 75 (11.54%) Finance
3 62 (9.54%) Analytical Skills
4 56 (8.62%) Public Sector
5 33 (5.08%) Inclusion and Diversity
6 30 (4.62%) Banking
7 29 (4.46%) Manufacturing
8 16 (2.46%) Telecoms
9 12 (1.85%) Documentation Skills
10 9 (1.38%) Front Office
10 9 (1.38%) Retail
11 8 (1.23%) French Language
12 7 (1.08%) Automotive
12 7 (1.08%) Electronics
12 7 (1.08%) Law
12 7 (1.08%) Local Government
12 7 (1.08%) Marketing
12 7 (1.08%) Organisational Skills
13 6 (0.92%) Investment Banking
13 6 (0.92%) Legal
Libraries, Frameworks & Software Standards
1 19 (2.92%) CSS
2 15 (2.31%) Middleware
2 15 (2.31%) React
3 13 (2.00%) XML
4 11 (1.69%) Ajax
4 11 (1.69%) AngularJS
4 11 (1.69%) GraphQL
4 11 (1.69%) XMPP
5 9 (1.38%) ADO
6 8 (1.23%) HTML
7 7 (1.08%) JSON
8 5 (0.77%) .NET
8 5 (0.77%) REST
8 5 (0.77%) SOAP
9 2 (0.31%) Kafka
9 2 (0.31%) MDX
9 2 (0.31%) OAuth
9 2 (0.31%) OpenTelemetry
9 2 (0.31%) PySpark
9 2 (0.31%) Software Packaging
Miscellaneous
1 31 (4.77%) PKI
2 30 (4.62%) Management Information System
3 26 (4.00%) Data Centre
4 22 (3.38%) Onboarding
5 18 (2.77%) Replication
6 16 (2.46%) Video Conferencing
7 15 (2.31%) Data Protection Act
8 13 (2.00%) Driving Licence
8 13 (2.00%) iPhone
8 13 (2.00%) Self-Motivation
9 12 (1.85%) Enterprise Software
9 12 (1.85%) Mobile App
10 11 (1.69%) Clustering
11 8 (1.23%) Analytical Mindset
11 8 (1.23%) iPad
11 8 (1.23%) Smartphone
12 7 (1.08%) Anti-Spyware
13 6 (0.92%) NHS
13 6 (0.92%) Operational Technology
13 6 (0.92%) Virtual Team
Operating Systems
1 352 (54.15%) Windows
2 123 (18.92%) Windows 10
3 84 (12.92%) Linux
4 50 (7.69%) Windows Server
5 38 (5.85%) Apple iOS
6 32 (4.92%) Android
6 32 (4.92%) Mac OS
7 22 (3.38%) Unix
7 22 (3.38%) Windows Server 2003
8 11 (1.69%) Windows 7
9 10 (1.54%) Ubuntu
10 9 (1.38%) Windows 8
11 8 (1.23%) Windows Server 2016
12 7 (1.08%) Red Hat Enterprise Linux
12 7 (1.08%) Windows Server 2012
12 7 (1.08%) Windows XP
13 6 (0.92%) Mac OS X
13 6 (0.92%) Windows Server 2008
14 5 (0.77%) CentOS
15 2 (0.31%) Windows Server 2019
Processes & Methodologies
1 166 (25.54%) Problem-Solving
2 145 (22.31%) ITIL
3 124 (19.08%) Customer Service
4 70 (10.77%) ITSM
5 65 (10.00%) Service Management
6 42 (6.46%) Infrastructure Engineering
7 33 (5.08%) Migration
7 33 (5.08%) Service Delivery
8 31 (4.77%) High Availability
9 27 (4.15%) Asset Management
9 27 (4.15%) Business Intelligence
9 27 (4.15%) DevOps
10 25 (3.85%) Time Management
11 24 (3.69%) Collaborative Working
12 23 (3.54%) Computer Science
12 23 (3.54%) Cybersecurity
13 22 (3.38%) OO
13 22 (3.38%) Root Cause Analysis
14 21 (3.23%) Incident Management
15 20 (3.08%) Agile
Programming Languages
1 41 (6.31%) PowerShell
2 34 (5.23%) SQL
3 31 (4.77%) JavaScript
4 29 (4.46%) Python
5 26 (4.00%) Java
6 12 (1.85%) C
6 12 (1.85%) Perl
7 11 (1.69%) Bash
7 11 (1.69%) Shell Script
8 9 (1.38%) Ada
8 9 (1.38%) C++
9 4 (0.62%) C#
10 3 (0.46%) PHP
10 3 (0.46%) TypeScript
10 3 (0.46%) VBScript
11 2 (0.31%) ABAP
11 2 (0.31%) Magik
12 1 (0.15%) Data Analysis Expressions
12 1 (0.15%) Korn
12 1 (0.15%) Lisp
Qualifications
1 139 (21.38%) Security Cleared
2 85 (13.08%) SC Cleared
3 74 (11.38%) Degree
4 45 (6.92%) DV Cleared
5 31 (4.77%) Microsoft Certification
6 21 (3.23%) ITIL Foundation Certificate
7 17 (2.62%) ITIL Certification
8 15 (2.31%) Computer Science Degree
9 13 (2.00%) Azure Certification
10 12 (1.85%) A+ Certification
10 12 (1.85%) DBS Check
11 11 (1.69%) Cisco Certification
12 10 (1.54%) CCNA
13 9 (1.38%) Network+ Certification
14 8 (1.23%) Server+ Certification
15 5 (0.77%) BPSS Clearance
16 4 (0.62%) Dell Certification
17 3 (0.46%) MCSA
17 3 (0.46%) MCSE
18 2 (0.31%) CCNP
Quality Assurance & Compliance
1 38 (5.85%) SLA
2 16 (2.46%) ISO/IEC 27001
3 11 (1.69%) QA
4 3 (0.46%) Accessibility
5 2 (0.31%) GDPR
6 1 (0.15%) Cyber Essentials
6 1 (0.15%) Cyber Essentials PLUS
6 1 (0.15%) GMP
6 1 (0.15%) GxP
6 1 (0.15%) NCSC
6 1 (0.15%) Sarbanes-Oxley
System Software
1 234 (36.00%) Active Directory
2 38 (5.85%) VMware Infrastructure
3 26 (4.00%) Hyper-V
4 18 (2.77%) Virtual Desktop
5 15 (2.31%) vSphere
6 13 (2.00%) Brightmail
6 13 (2.00%) Docker
6 13 (2.00%) ISA Server
7 12 (1.85%) Microsoft App-V
7 12 (1.85%) Terminal Services
8 10 (1.54%) BitLocker
8 10 (1.54%) VMware ESXi
9 9 (1.38%) VMware NSX
10 4 (0.62%) XenApp
11 3 (0.46%) Virtual Machines
12 2 (0.31%) DFS Replication
12 2 (0.31%) Firmware
13 1 (0.15%) NFS
13 1 (0.15%) Tivoli Workload Scheduler
13 1 (0.15%) XenDesktop
Systems Management
1 92 (14.15%) Microsoft Intune
2 64 (9.85%) SCCM
3 26 (4.00%) Ansible
4 19 (2.92%) Kubernetes
4 19 (2.92%) SCOM
5 18 (2.77%) vCenter Server
6 14 (2.15%) Terraform
7 13 (2.00%) Microsoft Clustering
8 12 (1.85%) Jamf Pro
9 10 (1.54%) Nagios
10 9 (1.38%) vMotion
11 8 (1.23%) Puppet
12 5 (0.77%) AirWatch
13 4 (0.62%) Active Directory Federation Services
13 4 (0.62%) AppManager
13 4 (0.62%) Grafana
13 4 (0.62%) Red Hat Satellite
14 3 (0.46%) ITRS Geneos
15 2 (0.31%) CASB
15 2 (0.31%) Norton AntiVirus
Vendors
1 282 (43.38%) Microsoft
2 79 (12.15%) ServiceNow
3 54 (8.31%) Cisco
4 50 (7.69%) Citrix
5 48 (7.38%) VMware
6 37 (5.69%) Oracle
7 35 (5.38%) Apple
8 33 (5.08%) HP
9 30 (4.62%) Google
10 27 (4.15%) Juniper
11 25 (3.85%) Red Hat
12 20 (3.08%) SolarWinds
12 20 (3.08%) Splunk
13 14 (2.15%) SAP
14 13 (2.00%) Remedy
15 11 (1.69%) CheckPoint
15 11 (1.69%) Dell
15 11 (1.69%) Palo Alto
16 10 (1.54%) Symantec
17 9 (1.38%) McAfee