Support Engineer Contracts in England

Support Engineer
UK > England

The median Support Engineer daily rate in England is £245, according to job vacancies posted in the 6 months leading up to 1 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 117 107 122
Rank change year-on-year -10 +15 +12
Contract jobs requiring a Support Engineer 577 766 1,089
As % of all contract jobs advertised in England 2.37% 2.06% 2.16%
As % of the Job Titles category 2.56% 2.22% 2.28%
Number of daily rates quoted 387 539 795
10th Percentile £153 £140 £150
25th Percentile £198 £163 £185
Median daily rate (50th Percentile) £245 £215 £250
Median % change year-on-year +13.95% -14.00% +25.00%
75th Percentile £388 £313 £428
90th Percentile £510 £450 £670
UK median daily rate £240 £210 £250
% change year-on-year +14.29% -16.00% +24.84%
Number of hourly rates quoted 37 51 52
10th Percentile £18.12 £16.25 £12.62
25th Percentile £18.50 £17.72 £16.53
Median hourly rate £25.15 £22.00 £20.00
Median % change year-on-year +14.32% +10.00% +14.09%
75th Percentile £53.75 £30.00 £25.72
90th Percentile £68.00 £46.39 £36.23
UK median hourly rate £24.58 £20.82 £20.00
% change year-on-year +18.09% +4.08% +14.29%

All Contract IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 22,549 34,488 47,741
% of contract IT jobs with a recognized job title 92.59% 92.73% 94.62%
Number of daily rates quoted 15,007 22,894 33,903
10th Percentile £300 £275 £313
25th Percentile £409 £413 £425
Median daily rate (50th Percentile) £525 £525 £550
Median % change year-on-year - -4.55% +4.76%
75th Percentile £638 £643 £663
90th Percentile £750 £750 £763
UK median daily rate £515 £525 £540
% change year-on-year -1.90% -2.78% +2.86%
Number of hourly rates quoted 900 2,432 1,409
10th Percentile £14.20 £13.00 £14.35
25th Percentile £18.51 £16.30 £20.00
Median hourly rate £30.62 £36.31 £45.00
Median % change year-on-year -15.67% -19.32% +100.00%
75th Percentile £63.75 £61.25 £65.00
90th Percentile £75.00 £72.50 £76.60
UK median hourly rate £29.00 £36.42 £45.00
% change year-on-year -20.37% -19.07% +91.49%

Support Engineer
Job Vacancy Trend in England

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Support Engineer in England

Support Engineer
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing Support Engineer in England.

Daily rate trend for Support Engineer in England

Support Engineer
Daily Rate Histogram in England

Daily rate distribution for jobs citing Support Engineer in England over the 6 months to 1 May 2025.

Daily rate histogram for Support Engineer in England

Support Engineer
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing Support Engineer in England.

Hourly rate trend for Support Engineer in England

Support Engineer
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Support Engineer in England over the 6 months to 1 May 2025.

Hourly rate histogram for Support Engineer in England

Support Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the England region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -26 209 £300 +15.38% 194
North of England +25 100 £218 +11.54% 117
South East +12 93 £256 +20.59% 154
South West +41 84 £225 +20.00% 74
North West +29 61 £215 +34.38% 62
Midlands -6 57 £275 +37.50% 96
West Midlands +15 49 £288 +43.75% 36
East of England +20 36 £223 -1.11% 46
Yorkshire -2 25 £235 +16.05% 46
North East +6 14 £195 +11.43% 11
East Midlands -18 8 £213 +13.33% 56
Support Engineer
UK

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 1 May 2025, Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region featuring Support Engineer in the job title.

1 281 (48.70%) Windows
2 272 (47.14%) Microsoft
3 240 (41.59%) Social Skills
4 208 (36.05%) Active Directory
5 206 (35.70%) Microsoft 365
6 153 (26.52%) Security Cleared
7 146 (25.30%) Problem-Solving
8 129 (22.36%) Azure
9 124 (21.49%) Windows 10
10 118 (20.45%) VPN
11 110 (19.06%) SC Cleared
12 109 (18.89%) Customer Service
13 95 (16.46%) Finance
14 92 (15.94%) Microsoft Exchange
15 85 (14.73%) ITIL
16 83 (14.38%) Microsoft Intune
17 82 (14.21%) Microsoft Office
18 72 (12.48%) SharePoint
19 70 (12.13%) DNS
20 67 (11.61%) Degree
21 62 (10.75%) Entra ID
22 61 (10.57%) Linux
23 59 (10.23%) SCCM
24 58 (10.05%) Analytical Skills
24 58 (10.05%) Firewall
25 56 (9.71%) Public Sector
26 55 (9.53%) Service Delivery
27 52 (9.01%) HP
27 52 (9.01%) PowerShell
28 50 (8.67%) DHCP

Support Engineer Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 92 (15.94%) Microsoft Exchange
2 72 (12.48%) SharePoint
3 8 (1.39%) Skype for Business
4 6 (1.04%) IIS
4 6 (1.04%) Tomcat
5 5 (0.87%) Mattermost
6 4 (0.69%) JBoss
7 3 (0.52%) Apache
7 3 (0.52%) Exchange Server 2003
7 3 (0.52%) Exchange Server 2007
7 3 (0.52%) Exchange Server 2010
7 3 (0.52%) Exchange Server 2013
7 3 (0.52%) Office Communications Server
7 3 (0.52%) SharePoint Server
8 2 (0.35%) SAS
9 1 (0.17%) Blackberry Enterprise Server
9 1 (0.17%) CMS
9 1 (0.17%) Confluence
9 1 (0.17%) SharePoint 2013
Applications
1 82 (14.21%) Microsoft Office
2 10 (1.73%) Microsoft Excel
3 8 (1.39%) Microsoft PowerPoint
4 7 (1.21%) MS Visio
5 2 (0.35%) Weka
6 1 (0.17%) Final Cut Pro
6 1 (0.17%) Microsoft Project
6 1 (0.17%) QuarkXPress
Business Applications
1 8 (1.39%) Kondor
2 2 (0.35%) Alphatax
2 2 (0.35%) Remedy ITSM
Cloud Services
1 206 (35.70%) Microsoft 365
2 129 (22.36%) Azure
3 62 (10.75%) Entra ID
4 40 (6.93%) OneDrive
5 36 (6.24%) AWS
6 20 (3.47%) GCP
7 16 (2.77%) Azure ExpressRoute
7 16 (2.77%) Power Platform
8 12 (2.08%) PaaS
8 12 (2.08%) SaaS
8 12 (2.08%) Slack
9 11 (1.91%) Asana
9 11 (1.91%) IaaS
10 9 (1.56%) Google Workspace
11 8 (1.39%) OpenShift
11 8 (1.39%) Power Automate
12 4 (0.69%) PowerApps
13 3 (0.52%) Cloudflare
13 3 (0.52%) Dynamics 365
13 3 (0.52%) WhatsApp
Communications & Networking
1 118 (20.45%) VPN
2 70 (12.13%) DNS
3 58 (10.05%) Firewall
4 50 (8.67%) DHCP
5 36 (6.24%) Wi-Fi
6 32 (5.55%) WAN
7 28 (4.85%) LAN
8 21 (3.64%) TCP/IP
9 19 (3.29%) VoIP
10 16 (2.77%) Network Security
10 16 (2.77%) NGFW
10 16 (2.77%) Remote Desktop
10 16 (2.77%) SMTP
10 16 (2.77%) VLAN
11 15 (2.60%) Wireless
12 14 (2.43%) Internet
13 11 (1.91%) Structured Cabling
14 10 (1.73%) BGP
15 9 (1.56%) MPLS
15 9 (1.56%) SAN
Database & Business Intelligence
1 20 (3.47%) SQL Server
2 8 (1.39%) Amazon RDS
2 8 (1.39%) Big Data
2 8 (1.39%) Elasticsearch
2 8 (1.39%) PostgreSQL
3 7 (1.21%) Oracle Database
4 6 (1.04%) FileMaker
5 3 (0.52%) Power BI
6 2 (0.35%) MySQL
7 1 (0.17%) DB2
7 1 (0.17%) IDOL
7 1 (0.17%) Informix
7 1 (0.17%) MongoDB
7 1 (0.17%) NonStop SQL
7 1 (0.17%) Relational Database
7 1 (0.17%) SAP HANA
Development Applications
1 13 (2.25%) JIRA
2 6 (1.04%) Jenkins
3 3 (0.52%) Hudson
3 3 (0.52%) LoadRunner
4 2 (0.35%) JMeter
4 2 (0.35%) Postman
4 2 (0.35%) REST Assured
5 1 (0.17%) Cucumber
5 1 (0.17%) HP UFT
5 1 (0.17%) Octopus Deploy
5 1 (0.17%) Selenium
5 1 (0.17%) Visual Studio Code
5 1 (0.17%) WebDriver
5 1 (0.17%) Zephyr
General
1 240 (41.59%) Social Skills
2 95 (16.46%) Finance
3 58 (10.05%) Analytical Skills
4 56 (9.71%) Public Sector
5 25 (4.33%) Banking
6 24 (4.16%) Manufacturing
7 22 (3.81%) Inclusion and Diversity
8 19 (3.29%) Telecoms
9 18 (3.12%) Electronics
9 18 (3.12%) Marketing
10 15 (2.60%) Legal
11 11 (1.91%) Documentation Skills
12 8 (1.39%) Advertising
13 7 (1.21%) French Language
14 6 (1.04%) Presentation Skills
15 5 (0.87%) Local Government
15 5 (0.87%) Military
15 5 (0.87%) Retail
16 4 (0.69%) Back Office
16 4 (0.69%) Organisational Skills
Libraries, Frameworks & Software Standards
1 16 (2.77%) ADO
2 12 (2.08%) Middleware
3 10 (1.73%) .NET
3 10 (1.73%) HTML
4 9 (1.56%) React
5 7 (1.21%) CSS
6 5 (0.87%) XMPP
7 4 (0.69%) Web Services
8 2 (0.35%) FIX Protocol
8 2 (0.35%) LAMP
8 2 (0.35%) ModSecurity
8 2 (0.35%) REST
8 2 (0.35%) RESTful
8 2 (0.35%) XML
9 1 (0.17%) ARM Templates
9 1 (0.17%) Playwright
9 1 (0.17%) SailPoint
9 1 (0.17%) SOAP
9 1 (0.17%) SPFx
Miscellaneous
1 30 (5.20%) Management Information System
2 29 (5.03%) Driving Licence
3 22 (3.81%) Data Centre
3 22 (3.81%) Onboarding
4 21 (3.64%) PKI
4 21 (3.64%) Video Conferencing
5 18 (3.12%) iPhone
6 16 (2.77%) Anti-Spyware
7 14 (2.43%) iPad
7 14 (2.43%) Smartphone
8 13 (2.25%) Self-Motivation
9 11 (1.91%) Data Protection Act
10 10 (1.73%) Clustering
10 10 (1.73%) Enterprise Software
10 10 (1.73%) NHS
11 8 (1.39%) SWIFT Messaging Network
12 5 (0.87%) CMDB
12 5 (0.87%) Replication
12 5 (0.87%) Virtual Team
13 4 (0.69%) Legacy Systems
Operating Systems
1 281 (48.70%) Windows
2 124 (21.49%) Windows 10
3 61 (10.57%) Linux
4 43 (7.45%) Apple iOS
4 43 (7.45%) Windows Server
5 30 (5.20%) Mac OS
6 26 (4.51%) Android
7 21 (3.64%) Unix
8 17 (2.95%) Windows 7
9 14 (2.43%) Windows Server 2016
10 13 (2.25%) Windows Server 2003
11 9 (1.56%) Ubuntu
12 8 (1.39%) Mac OS X
13 7 (1.21%) Windows Server 2008
14 6 (1.04%) Windows Server 2012
15 5 (0.87%) Windows 8
15 5 (0.87%) Windows XP
16 3 (0.52%) AIX
16 3 (0.52%) Red Hat Enterprise Linux
16 3 (0.52%) VMS
Processes & Methodologies
1 146 (25.30%) Problem-Solving
2 109 (18.89%) Customer Service
3 85 (14.73%) ITIL
4 55 (9.53%) Service Delivery
5 48 (8.32%) Service Management
6 43 (7.45%) Time Management
7 39 (6.76%) ITSM
8 33 (5.72%) Agile
9 31 (5.37%) Migration
10 27 (4.68%) Incident Management
11 26 (4.51%) Asset Management
11 26 (4.51%) Root Cause Analysis
12 25 (4.33%) Customer Experience
13 24 (4.16%) Business Intelligence
14 23 (3.99%) Mathematics
15 22 (3.81%) Infrastructure Engineering
16 21 (3.64%) Computer Science
16 21 (3.64%) Infrastructure as Code
16 21 (3.64%) Kalman Filter
16 21 (3.64%) Project Delivery
Programming Languages
1 52 (9.01%) PowerShell
2 31 (5.37%) SQL
3 30 (5.20%) JavaScript
4 20 (3.47%) Python
5 13 (2.25%) PHP
6 12 (2.08%) Shell Script
7 11 (1.91%) C
8 10 (1.73%) C++
9 9 (1.56%) Ada
9 9 (1.56%) C#
10 8 (1.39%) Bash
11 4 (0.69%) Java
12 2 (0.35%) ActionScript
12 2 (0.35%) ActionScript 2.0
13 1 (0.17%) ABAP
13 1 (0.17%) F#
13 1 (0.17%) Korn
13 1 (0.17%) Perl
13 1 (0.17%) VB
13 1 (0.17%) VBScript
Qualifications
1 153 (26.52%) Security Cleared
2 110 (19.06%) SC Cleared
3 67 (11.61%) Degree
4 35 (6.07%) DV Cleared
5 25 (4.33%) Dell Certification
6 24 (4.16%) Microsoft Certification
7 17 (2.95%) A+ Certification
7 17 (2.95%) ITIL Certification
8 13 (2.25%) Computer Science Degree
8 13 (2.25%) ITIL Foundation Certificate
9 9 (1.56%) Azure Certification
10 7 (1.21%) DBS Check
11 5 (0.87%) MCP
12 3 (0.52%) Network+ Certification
13 2 (0.35%) ACSP
13 2 (0.35%) BPSS Clearance
13 2 (0.35%) CCNA
13 2 (0.35%) Cisco Certification
14 1 (0.17%) CESG Certified Professional
14 1 (0.17%) CompTIA Security+
Quality Assurance & Compliance
1 49 (8.49%) SLA
2 17 (2.95%) QA
3 9 (1.56%) ISO/IEC 27001
4 7 (1.21%) Accessibility
5 4 (0.69%) Cyber Essentials
6 2 (0.35%) GxP
7 1 (0.17%) Cyber Essentials PLUS
System Software
1 208 (36.05%) Active Directory
2 35 (6.07%) VMware Infrastructure
3 13 (2.25%) Docker
4 11 (1.91%) BitLocker
5 10 (1.73%) Hyper-V
5 10 (1.73%) Microsoft App-V
6 9 (1.56%) Terminal Services
6 9 (1.56%) VMware ESXi
7 8 (1.39%) Virtual Desktop
8 6 (1.04%) vSphere
9 4 (0.69%) NFS
9 4 (0.69%) Virtual Machines
10 3 (0.52%) Brightmail
10 3 (0.52%) DFS Replication
10 3 (0.52%) ISA Server
10 3 (0.52%) Microsoft Virtual Server
10 3 (0.52%) Virtual Servers
11 2 (0.35%) Slurm Workload Manager
12 1 (0.17%) Firmware
12 1 (0.17%) Tivoli Workload Scheduler
Systems Management
1 83 (14.38%) Microsoft Intune
2 59 (10.23%) SCCM
3 19 (3.29%) Kubernetes
4 17 (2.95%) Terraform
5 13 (2.25%) AppManager
6 10 (1.73%) Nagios
7 9 (1.56%) Ansible
7 9 (1.56%) Jamf Pro
7 9 (1.56%) vCenter Server
7 9 (1.56%) vMotion
8 8 (1.39%) Puppet
9 6 (1.04%) SCOM
10 4 (0.69%) Single Sign-On
11 3 (0.52%) Microsoft Clustering
11 3 (0.52%) Tivoli
11 3 (0.52%) WSUS
12 2 (0.35%) CASB
12 2 (0.35%) Proxmox
12 2 (0.35%) Rundeck
12 2 (0.35%) Tivoli Storage Manager
Vendors
1 272 (47.14%) Microsoft
2 52 (9.01%) HP
3 43 (7.45%) Dell
4 39 (6.76%) VMware
5 37 (6.41%) ServiceNow
6 34 (5.89%) Citrix
7 32 (5.55%) Google
8 27 (4.68%) Apple
9 24 (4.16%) Palo Alto
10 23 (3.99%) Cisco
11 18 (3.12%) CheckPoint
11 18 (3.12%) SAP
12 16 (2.77%) Infoblox
12 16 (2.77%) Red Hat
13 14 (2.43%) IBM
14 13 (2.25%) Ivanti
15 12 (2.08%) Bloomberg
15 12 (2.08%) Juniper
15 12 (2.08%) Oracle
16 11 (1.91%) McAfee