Support Engineer Contracts in England

Support Engineer
UK > England

The median Support Engineer daily rate in England is £238, according to job vacancies posted in the 6 months leading up to 5 July 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
5 Jul 2025
Same period 2024 Same period 2023
Rank 117 111 98
Rank change year-on-year -6 -13 +40
Contract jobs requiring a Support Engineer 608 753 1,180
As % of all contract jobs advertised in England 2.29% 2.02% 2.46%
As % of the Job Titles category 2.49% 2.17% 2.60%
Number of daily rates quoted 391 512 858
10th Percentile £160 £140 £150
25th Percentile £200 £165 £188
Median daily rate (50th Percentile) £238 £225 £250
Median % change year-on-year +5.56% -10.00% +16.28%
75th Percentile £375 £338 £450
90th Percentile £495 £500 £700
UK median daily rate £238 £220 £250
% change year-on-year +7.95% -12.00% +13.64%
Number of hourly rates quoted 50 51 50
10th Percentile £17.96 £16.25 £13.69
25th Percentile £20.64 £19.07 £15.94
Median hourly rate £26.14 £23.00 £20.00
Median % change year-on-year +13.65% +15.00% +5.26%
75th Percentile £46.56 £43.75 £24.25
90th Percentile £68.00 £57.50 £34.03
UK median hourly rate £25.15 £22.40 £20.00
% change year-on-year +12.28% +12.00% +7.77%

All Contract IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 24,431 34,632 45,324
% of contract IT jobs with a recognized job title 92.13% 92.92% 94.48%
Number of daily rates quoted 15,933 22,678 32,135
10th Percentile £290 £300 £313
25th Percentile £404 £413 £425
Median daily rate (50th Percentile) £513 £525 £550
Median % change year-on-year -2.38% -4.55% +1.85%
75th Percentile £630 £638 £663
90th Percentile £748 £750 £763
UK median daily rate £500 £525 £538
% change year-on-year -4.76% -2.33% +1.42%
Number of hourly rates quoted 1,148 2,542 1,381
10th Percentile £13.85 £12.88 £14.42
25th Percentile £17.98 £17.00 £19.50
Median hourly rate £28.00 £40.00 £43.75
Median % change year-on-year -30.00% -8.57% +76.02%
75th Percentile £57.31 £63.75 £65.00
90th Percentile £73.75 £74.95 £77.50
UK median hourly rate £26.39 £38.50 £43.00
% change year-on-year -31.47% -10.47% +70.13%

Support Engineer
Job Vacancy Trend in England

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Support Engineer in England

Support Engineer
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing Support Engineer in England.

Daily rate trend for Support Engineer in England

Support Engineer
Daily Rate Histogram in England

Daily rate distribution for jobs citing Support Engineer in England over the 6 months to 5 July 2025.

Daily rate histogram for Support Engineer in England

Support Engineer
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing Support Engineer in England.

Hourly rate trend for Support Engineer in England

Support Engineer
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Support Engineer in England over the 6 months to 5 July 2025.

Hourly rate histogram for Support Engineer in England

Support Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the England region over the 6 months to 5 July 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -15 219 £273 +3.81% 594
South East +23 113 £250 +16.28% 303
South West +58 90 £235 +32.02% 156
North of England +5 88 £203 +5.19% 298
Midlands -15 62 £255 +15.91% 200
North West +15 53 £200 +6.67% 169
West Midlands +8 51 £275 +22.22% 106
East of England +7 39 £225 -0.44% 128
North East +7 18 £195 +11.43% 39
Yorkshire -14 17 £235 +17.50% 96
East Midlands -25 11 £171 -20.47% 92
Support Engineer
UK

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 5 July 2025, Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region featuring Support Engineer in the job title.

1 308 (50.66%) Windows
2 276 (45.39%) Social Skills
3 271 (44.57%) Microsoft
4 216 (35.53%) Active Directory
5 210 (34.54%) Microsoft 365
6 158 (25.99%) Problem-Solving
7 147 (24.18%) Security Cleared
8 129 (21.22%) ITIL
9 124 (20.39%) Azure
10 120 (19.74%) Windows 10
11 115 (18.91%) Customer Service
12 109 (17.93%) SC Cleared
13 107 (17.60%) VPN
14 93 (15.30%) Finance
15 88 (14.47%) Microsoft Intune
16 87 (14.31%) Microsoft Office
17 85 (13.98%) Microsoft Exchange
18 84 (13.82%) DNS
19 78 (12.83%) Degree
20 66 (10.86%) ITSM
21 63 (10.36%) Linux
22 62 (10.20%) DHCP
23 61 (10.03%) Service Management
23 61 (10.03%) ServiceNow
24 59 (9.70%) Firewall
25 56 (9.21%) Public Sector
26 55 (9.05%) SCCM
27 54 (8.88%) SharePoint
28 50 (8.22%) Entra ID
29 49 (8.06%) Analytical Skills

Support Engineer Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 85 (13.98%) Microsoft Exchange
2 54 (8.88%) SharePoint
3 20 (3.29%) Skype for Business
4 9 (1.48%) Mattermost
5 7 (1.15%) Exchange Server 2003
5 7 (1.15%) Exchange Server 2007
5 7 (1.15%) Exchange Server 2010
5 7 (1.15%) Exchange Server 2013
5 7 (1.15%) Office Communications Server
5 7 (1.15%) SharePoint Server
6 5 (0.82%) Confluence
6 5 (0.82%) OpenStack
7 4 (0.66%) Apache
7 4 (0.66%) SAS
8 2 (0.33%) IIS
8 2 (0.33%) Smallworld
8 2 (0.33%) Tomcat
9 1 (0.16%) JBoss
9 1 (0.16%) SharePoint 2013
9 1 (0.16%) WebSphere
Applications
1 87 (14.31%) Microsoft Office
2 9 (1.48%) Microsoft Excel
3 8 (1.32%) Microsoft PowerPoint
3 8 (1.32%) MS Visio
4 1 (0.16%) AutoCAD
4 1 (0.16%) Microsoft Project
Business Applications
1 8 (1.32%) Kondor
2 6 (0.99%) Remedy ITSM
3 2 (0.33%) Alphatax
3 2 (0.33%) Dynamics CRM
4 1 (0.16%) Oracle Assets
4 1 (0.16%) Oracle EBS R12
4 1 (0.16%) Oracle ERP
4 1 (0.16%) Oracle Procure-to-Pay
Cloud Services
1 210 (34.54%) Microsoft 365
2 124 (20.39%) Azure
3 50 (8.22%) Entra ID
4 37 (6.09%) AWS
5 21 (3.45%) GCP
6 19 (3.13%) OneDrive
7 18 (2.96%) Google Workspace
8 17 (2.80%) SaaS
9 16 (2.63%) Azure ExpressRoute
10 14 (2.30%) PaaS
11 13 (2.14%) IaaS
12 12 (1.97%) Slack
13 9 (1.48%) Asana
13 9 (1.48%) OpenShift
13 9 (1.48%) Power Platform
14 2 (0.33%) Azure Monitor
14 2 (0.33%) Dynamics 365
14 2 (0.33%) PowerApps
14 2 (0.33%) SuccessFactors
15 1 (0.16%) Mimecast
Communications & Networking
1 107 (17.60%) VPN
2 84 (13.82%) DNS
3 62 (10.20%) DHCP
4 59 (9.70%) Firewall
5 31 (5.10%) TCP/IP
5 31 (5.10%) WAN
6 30 (4.93%) LAN
7 28 (4.61%) Wi-Fi
8 16 (2.63%) NGFW
8 16 (2.63%) VoIP
8 16 (2.63%) WebEx
9 15 (2.47%) Skype
9 15 (2.47%) Wireless
10 14 (2.30%) Remote Desktop
11 13 (2.14%) SAN
11 13 (2.14%) SMTP
12 12 (1.97%) Unified Communications
13 9 (1.48%) BGP
13 9 (1.48%) Softphone
13 9 (1.48%) VLAN
Database & Business Intelligence
1 14 (2.30%) SQL Server
2 8 (1.32%) Amazon RDS
2 8 (1.32%) Big Data
2 8 (1.32%) Elasticsearch
2 8 (1.32%) Relational Database
3 7 (1.15%) Power BI
4 5 (0.82%) MySQL
5 4 (0.66%) Data Warehouse
5 4 (0.66%) DB2
5 4 (0.66%) Oracle Database
5 4 (0.66%) SQL Server Reporting Services
6 2 (0.33%) Apache Cassandra
6 2 (0.33%) GIS
6 2 (0.33%) Informix
6 2 (0.33%) MariaDB
6 2 (0.33%) SAP HANA
6 2 (0.33%) Tableau
7 1 (0.16%) Microsoft Analysis Services
7 1 (0.16%) PostgreSQL
7 1 (0.16%) RDBMS
Development Applications
1 12 (1.97%) JIRA
2 4 (0.66%) Jenkins
3 3 (0.49%) Browser DevTools
4 2 (0.33%) Firebug
5 1 (0.16%) Android Studio
5 1 (0.16%) Eclipse
5 1 (0.16%) Fiddler
5 1 (0.16%) Git
5 1 (0.16%) JMeter
5 1 (0.16%) LoadRunner
5 1 (0.16%) Maven
5 1 (0.16%) Postman
5 1 (0.16%) REST Assured
5 1 (0.16%) Team Foundation Server
5 1 (0.16%) Visual Studio Code
5 1 (0.16%) Xcode
5 1 (0.16%) Zephyr
General
1 276 (45.39%) Social Skills
2 93 (15.30%) Finance
3 56 (9.21%) Public Sector
4 49 (8.06%) Analytical Skills
5 33 (5.43%) Manufacturing
6 29 (4.77%) Inclusion and Diversity
7 27 (4.44%) Banking
8 25 (4.11%) Telecoms
9 16 (2.63%) Electronics
9 16 (2.63%) Marketing
10 15 (2.47%) Legal
11 14 (2.30%) Documentation Skills
12 8 (1.32%) French Language
13 7 (1.15%) Advertising
13 7 (1.15%) Presentation Skills
14 6 (0.99%) Local Government
14 6 (0.99%) Organisational Skills
15 5 (0.82%) Retail
16 4 (0.66%) Korean Language
16 4 (0.66%) Law
Libraries, Frameworks & Software Standards
1 16 (2.63%) ADO
2 12 (1.97%) Middleware
3 11 (1.81%) .NET
3 11 (1.81%) CSS
3 11 (1.81%) React
4 10 (1.64%) HTML
5 9 (1.48%) XMPP
6 6 (0.99%) XML
7 2 (0.33%) JSON
7 2 (0.33%) LAMP
7 2 (0.33%) MDX
7 2 (0.33%) OAuth
7 2 (0.33%) Software Packaging
8 1 (0.16%) .NET Framework
8 1 (0.16%) Ajax
8 1 (0.16%) AngularJS
8 1 (0.16%) JSF
8 1 (0.16%) Kafka
8 1 (0.16%) RESTful
8 1 (0.16%) SailPoint
Miscellaneous
1 32 (5.26%) Management Information System
2 27 (4.44%) Driving Licence
3 25 (4.11%) Data Centre
4 20 (3.29%) Onboarding
4 20 (3.29%) PKI
5 19 (3.13%) iPhone
6 17 (2.80%) Video Conferencing
7 16 (2.63%) Anti-Spyware
8 15 (2.47%) Data Protection Act
9 14 (2.30%) Enterprise Software
9 14 (2.30%) iPad
9 14 (2.30%) Self-Motivation
9 14 (2.30%) Smartphone
10 11 (1.81%) Clustering
10 11 (1.81%) Replication
11 10 (1.64%) NHS
12 8 (1.32%) SWIFT Messaging Network
13 6 (0.99%) CMDB
13 6 (0.99%) Virtual Team
14 5 (0.82%) Operational Technology
Operating Systems
1 308 (50.66%) Windows
2 120 (19.74%) Windows 10
3 63 (10.36%) Linux
4 39 (6.41%) Windows Server
5 37 (6.09%) Apple iOS
6 26 (4.28%) Android
6 26 (4.28%) Mac OS
7 18 (2.96%) Unix
8 17 (2.80%) Windows Server 2003
9 12 (1.97%) Ubuntu
9 12 (1.97%) Windows 7
9 12 (1.97%) Windows Server 2016
10 8 (1.32%) Windows 8
10 8 (1.32%) Windows Server 2008
11 7 (1.15%) Windows XP
12 5 (0.82%) Windows Server 2012
13 4 (0.66%) Mac OS X
13 4 (0.66%) VMS
14 3 (0.49%) AIX
14 3 (0.49%) CentOS
Processes & Methodologies
1 158 (25.99%) Problem-Solving
2 129 (21.22%) ITIL
3 115 (18.91%) Customer Service
4 66 (10.86%) ITSM
5 61 (10.03%) Service Management
6 45 (7.40%) Service Delivery
7 38 (6.25%) Migration
8 37 (6.09%) Agile
9 31 (5.10%) Business Intelligence
10 30 (4.93%) Infrastructure Engineering
10 30 (4.93%) Time Management
11 28 (4.61%) Asset Management
12 26 (4.28%) Computer Science
12 26 (4.28%) Incident Management
12 26 (4.28%) Root Cause Analysis
13 25 (4.11%) Customer Experience
13 25 (4.11%) DevOps
14 24 (3.95%) Cybersecurity
15 22 (3.62%) High Availability
15 22 (3.62%) User Experience
Programming Languages
1 45 (7.40%) PowerShell
2 41 (6.74%) SQL
3 32 (5.26%) JavaScript
4 24 (3.95%) Python
5 15 (2.47%) C
6 13 (2.14%) Shell Script
7 12 (1.97%) Bash
7 12 (1.97%) C++
7 12 (1.97%) PHP
8 11 (1.81%) Ada
9 10 (1.64%) C#
10 8 (1.32%) Java
11 3 (0.49%) Perl
11 3 (0.49%) VBScript
12 2 (0.33%) ABAP
12 2 (0.33%) ActionScript
12 2 (0.33%) ActionScript 2.0
12 2 (0.33%) Korn
12 2 (0.33%) Magik
13 1 (0.16%) Data Analysis Expressions
Qualifications
1 147 (24.18%) Security Cleared
2 109 (17.93%) SC Cleared
3 78 (12.83%) Degree
4 33 (5.43%) DV Cleared
5 21 (3.45%) ITIL Certification
5 21 (3.45%) ITIL Foundation Certificate
6 20 (3.29%) Computer Science Degree
6 20 (3.29%) Microsoft Certification
7 16 (2.63%) Dell Certification
8 11 (1.81%) A+ Certification
9 10 (1.64%) Cisco Certification
10 9 (1.48%) Azure Certification
10 9 (1.48%) CCNA
11 8 (1.32%) DBS Check
12 4 (0.66%) MCP
13 3 (0.49%) MCSA
14 2 (0.33%) CCNP
14 2 (0.33%) MCSE
14 2 (0.33%) MOS
14 2 (0.33%) Network+ Certification
Quality Assurance & Compliance
1 47 (7.73%) SLA
2 15 (2.47%) ISO/IEC 27001
3 14 (2.30%) QA
4 4 (0.66%) Accessibility
5 3 (0.49%) GxP
6 1 (0.16%) Cyber Essentials
6 1 (0.16%) Cyber Essentials PLUS
6 1 (0.16%) GMP
6 1 (0.16%) NCSC
6 1 (0.16%) Sarbanes-Oxley
System Software
1 216 (35.53%) Active Directory
2 30 (4.93%) VMware Infrastructure
3 16 (2.63%) Virtual Desktop
3 16 (2.63%) vSphere
4 12 (1.97%) Docker
4 12 (1.97%) Hyper-V
4 12 (1.97%) Microsoft App-V
5 9 (1.48%) BitLocker
5 9 (1.48%) Terminal Services
5 9 (1.48%) VMware ESXi
6 7 (1.15%) Brightmail
6 7 (1.15%) ISA Server
7 4 (0.66%) DFS Replication
7 4 (0.66%) NFS
7 4 (0.66%) Virtual Machines
8 3 (0.49%) XenApp
9 2 (0.33%) Firmware
9 2 (0.33%) Tivoli Workload Scheduler
10 1 (0.16%) Samba
10 1 (0.16%) VMware Workstation
Systems Management
1 88 (14.47%) Microsoft Intune
2 55 (9.05%) SCCM
3 19 (3.13%) Kubernetes
4 18 (2.96%) Terraform
5 17 (2.80%) Ansible
6 16 (2.63%) SCOM
7 10 (1.64%) Nagios
8 9 (1.48%) Jamf Pro
8 9 (1.48%) vCenter Server
8 9 (1.48%) vMotion
9 8 (1.32%) Puppet
10 7 (1.15%) Microsoft Clustering
11 4 (0.66%) AppManager
11 4 (0.66%) Single Sign-On
11 4 (0.66%) Tivoli
12 3 (0.49%) Active Directory Federation Services
12 3 (0.49%) WSUS
13 2 (0.33%) AirWatch
13 2 (0.33%) CASB
13 2 (0.33%) TADDM
Vendors
1 271 (44.57%) Microsoft
2 61 (10.03%) ServiceNow
3 46 (7.57%) Citrix
4 42 (6.91%) HP
5 38 (6.25%) Cisco
5 38 (6.25%) Google
6 34 (5.59%) VMware
7 29 (4.77%) Apple
7 29 (4.77%) Dell
8 22 (3.62%) Palo Alto
8 22 (3.62%) Red Hat
9 21 (3.45%) Oracle
10 19 (3.13%) SAP
11 18 (2.96%) CheckPoint
12 17 (2.80%) Infoblox
13 13 (2.14%) Bloomberg
13 13 (2.14%) IBM
14 12 (1.97%) Juniper
14 12 (1.97%) McAfee
15 11 (1.81%) Splunk