Support Engineer Contracts in England

Support Engineer
UK > England

The median Support Engineer daily rate in England is £215 according to job vacancies posted during the 6 months to 27 April 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 107 121 134
Rank change year-on-year +14 +13 +89
Contract jobs requiring a Support Engineer 769 1,097 1,428
As % of all contract jobs advertised in England 2.08% 2.17% 2.01%
As % of the Job Titles category 2.24% 2.29% 2.10%
Number of daily rates quoted 543 803 934
10th Percentile £140 £150 £130
25th Percentile £163 £185 £158
Median daily rate (50th Percentile) £215 £250 £200
Median % change year-on-year -14.00% +25.00% -4.76%
75th Percentile £306 £420 £300
90th Percentile £450 £663 £438
UK median daily rate £210 £250 £200
% change year-on-year -16.00% +25.00% -3.15%
Number of hourly rates quoted 51 53 116
10th Percentile £16.25 £12.74 £13.88
25th Percentile £17.72 £16.50 £15.50
Median hourly rate £20.82 £20.00 £17.53
Median % change year-on-year +4.08% +14.09% +6.24%
75th Percentile £30.00 £25.71 £21.14
90th Percentile £46.39 £35.95 £26.38
UK median hourly rate £20.00 £20.00 £17.50
% change year-on-year - +14.29% +6.06%

All Contract IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 34,271 47,824 67,952
% of contract IT jobs with a recognized job title 92.72% 94.61% 95.54%
Number of daily rates quoted 22,751 33,955 48,268
10th Percentile £275 £312 £313
25th Percentile £412 £425 £425
Median daily rate (50th Percentile) £525 £550 £525
Median % change year-on-year -4.55% +4.76% +10.53%
75th Percentile £640 £663 £638
90th Percentile £750 £763 £738
UK median daily rate £525 £540 £525
% change year-on-year -2.78% +2.86% +10.53%
Number of hourly rates quoted 2,410 1,422 1,902
10th Percentile £12.92 £14.30 £12.50
25th Percentile £16.30 £20.00 £15.25
Median hourly rate £35.65 £45.00 £22.50
Median % change year-on-year -20.78% +100.00% +0.22%
75th Percentile £60.00 £65.71 £48.70
90th Percentile £72.54 £77.00 £62.24
UK median hourly rate £35.83 £45.00 £23.00
% change year-on-year -20.38% +95.65% -

Support Engineer
Job Vacancy Trend in England

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Support Engineer in England

Support Engineer
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing Support Engineer in England.

Daily rate trend for Support Engineer in England

Support Engineer
Daily Rate Histogram in England

Daily rate distribution for jobs citing Support Engineer in England over the 6 months to 27 April 2024.

Daily rate histogram for Support Engineer in England

Support Engineer
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing Support Engineer in England.

Hourly rate trend for Support Engineer in England

Support Engineer
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Support Engineer in England over the 6 months to 27 April 2024.

Hourly rate histogram for Support Engineer in England

Support Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the England region over the 6 months to 27 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +15 320 £258 -14.17% 125
South East -1 135 £215 -14.00% 131
North of England -11 90 £195 -13.33% 106
Midlands 0 84 £200 -20.00% 97
South West +5 80 £190 -5.00% 83
North West -9 47 £160 -42.86% 67
West Midlands +2 46 £200 -20.00% 50
East of England -10 46 £225 +13.92% 54
East Midlands +12 38 £188 -21.05% 47
Yorkshire +2 35 £203 +1.25% 31
North East +12 8 £175 -16.67% 10
Support Engineer
UK

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 27 April 2024, Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region featuring Support Engineer in the job title.

1 447 (58.13%) Windows
2 264 (34.33%) Active Directory
3 256 (33.29%) Microsoft 365
4 255 (33.16%) Microsoft
5 245 (31.86%) Social Skills
6 177 (23.02%) Windows 10
7 173 (22.50%) Customer Service
8 150 (19.51%) Problem-Solving
8 150 (19.51%) Security Cleared
9 136 (17.69%) SCCM
10 128 (16.64%) Azure
10 128 (16.64%) Finance
11 119 (15.47%) ITIL
12 108 (14.04%) Microsoft Office
13 90 (11.70%) Microsoft Exchange
14 89 (11.57%) SC Cleared
15 86 (11.18%) Windows Server
16 81 (10.53%) Cisco
17 74 (9.62%) Degree
17 74 (9.62%) Public Sector
18 73 (9.49%) Windows 7
19 71 (9.23%) Firewall
20 70 (9.10%) VPN
20 70 (9.10%) Linux
20 70 (9.10%) PowerShell
21 67 (8.71%) Microsoft Intune
22 62 (8.06%) VMware
23 59 (7.67%) SLA
24 58 (7.54%) Telecoms
25 57 (7.41%) SQL

Support Engineer Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 90 (11.70%) Microsoft Exchange
2 37 (4.81%) SharePoint
3 13 (1.69%) Confluence
4 11 (1.43%) Skype for Business
5 10 (1.30%) Blackberry Enterprise Server
6 8 (1.04%) IIS
7 6 (0.78%) JBoss
8 4 (0.52%) CMS
8 4 (0.52%) Tomcat
9 2 (0.26%) Exchange Server 2007
9 2 (0.26%) Exchange Server 2013
9 2 (0.26%) Oracle SOA Suite
9 2 (0.26%) SAS
10 1 (0.13%) Apache
10 1 (0.13%) nginx
10 1 (0.13%) Red Hat Fuse
10 1 (0.13%) Site Server
Applications
1 108 (14.04%) Microsoft Office
2 26 (3.38%) Microsoft Excel
3 9 (1.17%) Microsoft PowerPoint
4 7 (0.91%) MS Visio
5 5 (0.65%) Microsoft Project
6 2 (0.26%) AutoCAD
7 1 (0.13%) Acrobat
7 1 (0.13%) Revit
Business Applications
1 4 (0.52%) Actimize
2 3 (0.39%) Endur
3 2 (0.26%) BusinessWorks
3 2 (0.26%) Dynamics CRM
3 2 (0.26%) Global One
3 2 (0.26%) ION MarketView
3 2 (0.26%) Oracle EBS
3 2 (0.26%) Shopify
3 2 (0.26%) SystmOne
4 1 (0.13%) Eikon
4 1 (0.13%) Elite 3E
4 1 (0.13%) NetSuite
4 1 (0.13%) Oracle Assets
4 1 (0.13%) Oracle EBS R12
4 1 (0.13%) Oracle E-Business Tax
4 1 (0.13%) Oracle General Ledger
4 1 (0.13%) Oracle Payables
4 1 (0.13%) Oracle Receivables
4 1 (0.13%) Temenos T24
4 1 (0.13%) thinkFolio
Cloud Services
1 256 (33.29%) Microsoft 365
2 128 (16.64%) Azure
3 33 (4.29%) Entra ID
4 28 (3.64%) AWS
5 26 (3.38%) WhatsApp
6 16 (2.08%) OneDrive
7 12 (1.56%) Cloud Computing
8 11 (1.43%) Azure DevOps
8 11 (1.43%) Power Platform
9 5 (0.65%) OpenShift
9 5 (0.65%) Slack
10 4 (0.52%) Azure Cognitive Services
10 4 (0.52%) ChatGPT
10 4 (0.52%) GCP
11 3 (0.39%) Asana
11 3 (0.39%) Azure Monitor
11 3 (0.39%) PaaS
11 3 (0.39%) SaaS
12 2 (0.26%) Amazon EC2
12 2 (0.26%) Google Workspace
Communications & Networking
1 71 (9.23%) Firewall
2 70 (9.10%) VPN
3 53 (6.89%) DNS
4 48 (6.24%) WAN
5 43 (5.59%) LAN
6 33 (4.29%) DHCP
7 29 (3.77%) Wi-Fi
8 27 (3.51%) TCP/IP
9 26 (3.38%) SAN
10 24 (3.12%) Wireless
11 21 (2.73%) Internet
12 19 (2.47%) BGP
13 18 (2.34%) MPLS
13 18 (2.34%) VoIP
14 16 (2.08%) IPsec
14 16 (2.08%) VLAN
15 14 (1.82%) Cisco IOS
16 12 (1.56%) Network Security
17 11 (1.43%) Cisco Nexus
17 11 (1.43%) Skype
Database & Business Intelligence
1 30 (3.90%) SQL Server
2 22 (2.86%) MySQL
3 14 (1.82%) PostgreSQL
4 12 (1.56%) Relational Database
5 9 (1.17%) Power BI
6 8 (1.04%) Elasticsearch
6 8 (1.04%) Oracle Database
6 8 (1.04%) RDBMS
7 6 (0.78%) Data Warehouse
7 6 (0.78%) MongoDB
8 3 (0.39%) Tableau
9 2 (0.26%) DB2
9 2 (0.26%) MariaDB
9 2 (0.26%) Sisense
9 2 (0.26%) Sybase ASE
10 1 (0.13%) Data Lake
10 1 (0.13%) IDOL
10 1 (0.13%) Microsoft Analysis Services
10 1 (0.13%) Power Query
10 1 (0.13%) SQL Server Reporting Services
Development Applications
1 38 (4.94%) JIRA
2 11 (1.43%) Git
3 7 (0.91%) Jenkins
4 6 (0.78%) Hudson
5 5 (0.65%) Bitbucket Server
5 5 (0.65%) CA Release Automation
5 5 (0.65%) SonarQube
5 5 (0.65%) Sonatype Nexus
5 5 (0.65%) TeamCity
6 1 (0.13%) GitLab
6 1 (0.13%) Selenium
6 1 (0.13%) SQL Server Management Studio (SSMS)
General
1 245 (31.86%) Social Skills
2 128 (16.64%) Finance
3 74 (9.62%) Public Sector
4 58 (7.54%) Telecoms
5 55 (7.15%) Manufacturing
6 54 (7.02%) Analytical Skills
7 42 (5.46%) Marketing
8 39 (5.07%) Banking
9 35 (4.55%) Organisational Skills
10 34 (4.42%) Electronics
11 29 (3.77%) Presentation Skills
12 27 (3.51%) Legal
13 11 (1.43%) Documentation Skills
13 11 (1.43%) Financial Institution
13 11 (1.43%) Law
14 7 (0.91%) Front Office
15 6 (0.78%) Japanese Language
15 6 (0.78%) Police
15 6 (0.78%) Retail
16 5 (0.65%) French Language
Libraries, Frameworks & Software Standards
1 15 (1.95%) .NET
2 7 (0.91%) CSS
2 7 (0.91%) Elastic Stack
2 7 (0.91%) FIX Protocol
2 7 (0.91%) Spring Boot
3 6 (0.78%) JSON
3 6 (0.78%) Middleware
3 6 (0.78%) Web Services
4 5 (0.65%) REST
5 4 (0.52%) HTML
5 4 (0.52%) HTML5
5 4 (0.52%) Hugging Face
5 4 (0.52%) LangChain
5 4 (0.52%) PyTorch
5 4 (0.52%) RESTful
6 3 (0.39%) Rendezvous
6 3 (0.39%) TensorFlow
6 3 (0.39%) TIBCO EMS
6 3 (0.39%) XMPP
6 3 (0.39%) XSLT
Miscellaneous
1 39 (5.07%) Driving Licence
2 33 (4.29%) Video Conferencing
3 29 (3.77%) Data Centre
4 28 (3.64%) NHS
5 22 (2.86%) Management Information System
6 21 (2.73%) Self-Motivation
7 20 (2.60%) Onboarding
8 18 (2.34%) iPad
8 18 (2.34%) PKI
9 15 (1.95%) Smartphone
10 14 (1.82%) Blackberry
10 14 (1.82%) Clustering
11 13 (1.69%) Data Protection Act
11 13 (1.69%) iPhone
12 9 (1.17%) CMDB
13 7 (0.91%) BYOD
14 6 (0.78%) Linux Command Line
15 5 (0.65%) Analytical Mindset
15 5 (0.65%) Enterprise Software
15 5 (0.65%) Life Science
Operating Systems
1 447 (58.13%) Windows
2 177 (23.02%) Windows 10
3 86 (11.18%) Windows Server
4 73 (9.49%) Windows 7
5 70 (9.10%) Linux
6 38 (4.94%) Android
7 34 (4.42%) Windows Server 2012
8 29 (3.77%) Windows Server 2016
9 27 (3.51%) Apple iOS
9 27 (3.51%) Mac OS
10 26 (3.38%) Windows Server 2019
11 21 (2.73%) Red Hat Enterprise Linux
12 14 (1.82%) Unix
13 12 (1.56%) Mac OS X
14 9 (1.17%) Windows 8
15 7 (0.91%) Windows Server 2008
16 4 (0.52%) CentOS
16 4 (0.52%) VMS
16 4 (0.52%) Windows Vista
17 3 (0.39%) Ubuntu
Processes & Methodologies
1 173 (22.50%) Customer Service
2 150 (19.51%) Problem-Solving
3 119 (15.47%) ITIL
4 41 (5.33%) Asset Management
4 41 (5.33%) Business Intelligence
5 37 (4.81%) Service Delivery
6 35 (4.55%) Migration
7 34 (4.42%) Digital Marketing
7 34 (4.42%) Programme Management
8 33 (4.29%) Mobile Device Management
9 31 (4.03%) Infrastructure Engineering
9 31 (4.03%) Service Management
10 28 (3.64%) Customer Experience
10 28 (3.64%) DevOps
11 27 (3.51%) Disaster Recovery
12 26 (3.38%) Decision-Making
12 26 (3.38%) Incident Management
13 23 (2.99%) Customer Requirements
14 22 (2.86%) Hardware Maintenance
15 21 (2.73%) Break/Fix
Programming Languages
1 70 (9.10%) PowerShell
2 57 (7.41%) SQL
3 37 (4.81%) Python
4 16 (2.08%) Java
5 13 (1.69%) C#
6 10 (1.30%) Shell Script
7 9 (1.17%) Perl
8 7 (0.91%) Bash
8 7 (0.91%) Kusto Query Language
9 5 (0.65%) T-SQL
10 4 (0.52%) Korn
10 4 (0.52%) PHP
10 4 (0.52%) VB
11 3 (0.39%) F#
11 3 (0.39%) JavaScript
11 3 (0.39%) VBA
11 3 (0.39%) XPath
12 2 (0.26%) Ruby
12 2 (0.26%) tcsh
13 1 (0.13%) Scala
Qualifications
1 150 (19.51%) Security Cleared
2 89 (11.57%) SC Cleared
3 74 (9.62%) Degree
4 44 (5.72%) DV Cleared
5 30 (3.90%) Microsoft Certification
6 25 (3.25%) Cisco Certification
7 23 (2.99%) CCNA
8 14 (1.82%) DBS Check
9 13 (1.69%) A+ Certification
9 13 (1.69%) BPSS Clearance
9 13 (1.69%) ITIL Certification
10 9 (1.17%) MCSE
11 8 (1.04%) MCSA
12 6 (0.78%) CCNP
12 6 (0.78%) Computer Science Degree
12 6 (0.78%) MCP
13 3 (0.39%) Azure Certification
13 3 (0.39%) Dell Certification
13 3 (0.39%) ITIL Foundation Certificate
14 2 (0.26%) CCENT
Quality Assurance & Compliance
1 59 (7.67%) SLA
2 6 (0.78%) QA
3 5 (0.65%) GAMP
3 5 (0.65%) GxP
3 5 (0.65%) ISO 9000
4 4 (0.52%) ISO/IEC 27001
5 2 (0.26%) Cyber Essentials
5 2 (0.26%) Data Quality
6 1 (0.13%) COBIT
6 1 (0.13%) COPPA
6 1 (0.13%) GDPR
6 1 (0.13%) HIPAA
6 1 (0.13%) IASME
6 1 (0.13%) ISO 22301
6 1 (0.13%) NIST
6 1 (0.13%) NIST 800
System Software
1 264 (34.33%) Active Directory
2 53 (6.89%) VMware Infrastructure
3 21 (2.73%) Hyper-V
4 8 (1.04%) Docker
5 7 (0.91%) Firmware
6 6 (0.78%) Virtual Machines
6 6 (0.78%) vSphere
7 5 (0.65%) VMware ESXi
7 5 (0.65%) VMware Workstation
8 4 (0.52%) BitLocker
8 4 (0.52%) NFS
8 4 (0.52%) Virtual Desktop
8 4 (0.52%) XenApp
9 3 (0.39%) XenDesktop
10 2 (0.26%) VMware NSX
11 1 (0.13%) Citrix Hypervisor
11 1 (0.13%) Virtual Servers
Systems Management
1 136 (17.69%) SCCM
2 67 (8.71%) Microsoft Intune
3 16 (2.08%) Jamf Pro
4 12 (1.56%) WSUS
5 11 (1.43%) SCOM
6 10 (1.30%) Autotask
7 8 (1.04%) Failover Clustering
7 8 (1.04%) Kubernetes
8 7 (0.91%) Data Guard
8 7 (0.91%) Grafana
9 6 (0.78%) Ansible
9 6 (0.78%) ITRS Geneos
10 5 (0.65%) Kibana
10 5 (0.65%) OpenView
10 5 (0.65%) Progress Chef
10 5 (0.65%) vCenter Server
11 4 (0.52%) Active Directory Federation Services
11 4 (0.52%) Nessus
11 4 (0.52%) Systems Management Server (SMS)
12 3 (0.39%) Single Sign-On
Vendors
1 255 (33.16%) Microsoft
2 81 (10.53%) Cisco
3 62 (8.06%) VMware
4 56 (7.28%) Citrix
5 50 (6.50%) Apple
5 50 (6.50%) ServiceNow
6 45 (5.85%) HP
7 37 (4.81%) SAP
8 27 (3.51%) Red Hat
9 26 (3.38%) Oracle
10 24 (3.12%) Juniper
11 23 (2.99%) Bloomberg
12 17 (2.21%) CheckPoint
13 14 (1.82%) Avaya
13 14 (1.82%) EMC
14 13 (1.69%) Dell
15 12 (1.56%) Adobe
16 11 (1.43%) Refinitiv
17 10 (1.30%) Google
17 10 (1.30%) Veeam