The median contractor rate for a 1st Line Support was £135 per day in advertised job vacancies in the North West during the 3 months to 27 June 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

First Line Support
England / North West
3 months to
27 Jun 2017
Same period 2016 Same period 2015
Rank 120 134 125
Rank change year-on-year +14 -9  
Contract jobs requiring a 1st Line Support 19 25 28
As % of all contract IT jobs advertised in the North West 0.65% 0.66% 0.77%
As % of the Job Titles category 0.69% 0.69% 0.81%
Number of daily rates quoted 8 8 4
Median daily rate £135 £114 £100
Median daily rate % change year-on-year +18.68% +13.75%  
90% offered a daily rate of more than £94 £99 £97
10% offered a daily rate of more than £170 £225 £111
UK excluding London median daily rate £120 £115 £120
% change year-on-year +4.34% -4.16%  
Number of hourly rates quoted 10 13 19
Median hourly rate £11.00 £11.65 £14.00
Median hourly rate % change year-on-year -5.57% -16.78%  
UK excluding London median hourly rate £12.50 £11.38 £12.00
% change year-on-year +9.89% -5.20%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in the North West. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
North West
Contract job vacancies with a job title containing a recognized job role 2763 3599 3449
As % of all contract IT job vacancies advertised in the North West 93.82% 94.81% 94.80%
Number of daily rates quoted 1629 2233 1998
Median daily rate £400 £400 £375
Median daily rate % change year-on-year - +6.66%  
90% offered a daily rate of more than £250 £263 £225
10% offered a daily rate of more than £550 £525 £518
UK excluding London median daily rate £400 £400 £370
% change year-on-year - +8.10%  
Number of hourly rates quoted 135 135 194
Median hourly rate £17.50 £14.50 £16.00
Median hourly rate % change year-on-year +20.68% -9.37%  
90% offered a hourly rate of more than £11.50 £11.00 £11.50
10% offered a hourly rate of more than £50.00 £43.00 £43.43
UK excluding London median hourly rate £17.50 £17.50 £16.14
% change year-on-year - +8.42%  

1st Line Support
Job Vacancy Trend in the North West

The job posting trend of jobs advertised in the North West that featured 1st Line Support in the job title.

Job vacancy trend for 1st Line Support in the North West

1st Line Support
Contractor Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 1st Line Support in the North West.

Contractor daily rate trend for 1st Line Support in the North West

1st Line Support
Contractor Hourly Rate Trend in the North West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 1st Line Support in the North West.

Contractor hourly rate trend for 1st Line Support in the North West

1st Line Support
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Support within the North West region over the 3 months to 27 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +16 11 £125 +4.16% 6
Cheshire +21 3 £95 -44.52%
Merseyside -7 3 £164 -
Lancashire +2 1 - -
1st Line Support
England

1st Line Support Skill Set
Top 30 Co-occurring IT Skills in the North West

For the 6 months to 27 June 2017, 1st Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North West region featuring 1st Line Support in the job title.

1 21 (60.00%) Windows
2 19 (54.29%) Microsoft
3 11 (31.43%) Active Directory
4 9 (25.71%) Citrix
4 9 (25.71%) Microsoft Office
5 8 (22.86%) Windows XP
5 8 (22.86%) Windows 7
6 6 (17.14%) Lotus
6 6 (17.14%) IBM Notes
7 5 (14.29%) LAN
7 5 (14.29%) WAN
7 5 (14.29%) VPN
8 4 (11.43%) ITIL
8 4 (11.43%) MCP
9 3 (8.57%) VMware
9 3 (8.57%) Microsoft Certification
9 3 (8.57%) Windows Server 2003
10 2 (5.71%) Apple
10 2 (5.71%) Firewall
10 2 (5.71%) SAP
10 2 (5.71%) Windows 2000
10 2 (5.71%) SLA
10 2 (5.71%) TCP/IP
10 2 (5.71%) Google
10 2 (5.71%) Smartphone
10 2 (5.71%) Incident Management
10 2 (5.71%) JIRA
10 2 (5.71%) Retail
10 2 (5.71%) Google Drive
10 2 (5.71%) Windows Server 2008

1st Line Support Skill Set
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (17.14%) IBM Notes
2 1 (2.86%) Exchange Server 2007
2 1 (2.86%) IBM Domino
2 1 (2.86%) MS Exchange
Applications
1 9 (25.71%) Microsoft Office
2 1 (2.86%) Microsoft Excel
2 1 (2.86%) Microsoft PowerPoint
Cloud Services
1 2 (5.71%) Google Drive
1 2 (5.71%) Office 365
Communications & Networking
1 5 (14.29%) LAN
1 5 (14.29%) VPN
1 5 (14.29%) WAN
2 2 (5.71%) Firewall
2 2 (5.71%) TCP/IP
Development Applications
1 2 (5.71%) JIRA
General
1 2 (5.71%) Retail
2 1 (2.86%) Banking
2 1 (2.86%) Electronics
2 1 (2.86%) Finance
2 1 (2.86%) Investment Banking
2 1 (2.86%) Law
2 1 (2.86%) Legal
2 1 (2.86%) Manufacturing
2 1 (2.86%) Marketing
Miscellaneous
1 2 (5.71%) Smartphone
2 1 (2.86%) Analytical Skills
2 1 (2.86%) iPhone
2 1 (2.86%) Life Science
Operating Systems
1 21 (60.00%) Windows
2 8 (22.86%) Windows 7
2 8 (22.86%) Windows XP
3 3 (8.57%) Windows Server 2003
4 2 (5.71%) Android
4 2 (5.71%) Apple iOS
4 2 (5.71%) Windows 2000
4 2 (5.71%) Windows Server 2008
5 1 (2.86%) Windows 10
5 1 (2.86%) Windows 8
5 1 (2.86%) Windows Server
Processes & Methodologies
1 4 (11.43%) ITIL
2 2 (5.71%) Incident Management
2 2 (5.71%) Presales
3 1 (2.86%) ITSM
3 1 (2.86%) Service Management
3 1 (2.86%) Software Engineering
3 1 (2.86%) Time Management
Programming Languages
1 2 (5.71%) PowerShell
Qualifications
1 4 (11.43%) MCP
2 3 (8.57%) Microsoft Certification
3 2 (5.71%) SC Cleared
3 2 (5.71%) Security Cleared
4 1 (2.86%) CTC Cleared
4 1 (2.86%) ITIL Certification
4 1 (2.86%) MOS
Quality Assurance & Compliance
1 2 (5.71%) SLA
System Software
1 11 (31.43%) Active Directory
2 1 (2.86%) VMware Infrastructure
Systems Management
1 1 (2.86%) SCCM
Vendors
1 19 (54.29%) Microsoft
2 9 (25.71%) Citrix
3 6 (17.14%) Lotus
4 3 (8.57%) VMware
5 2 (5.71%) Apple
5 2 (5.71%) Google
5 2 (5.71%) SAP
6 1 (2.86%) Altiris
6 1 (2.86%) HP