The following table provides summary statistics for contract job vacancies advertised in the North West with a requirement for Incident Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Incident Management over the 3 months to 25 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
25 Mar 2017
Same period 2016 Same period 2015
Incident Management
England / North West
Rank 103 117 111
Rank change year-on-year +14 -6  
Contract jobs citing Incident Management 28 41 41
As % of all contract IT jobs advertised in the North West 1.08% 1.07% 1.16%
As % of the Processes & Methodologies category 1.31% 1.30% 1.47%
Number of daily rates quoted 20 28 10
Median daily rate £213 £325 £206
Median daily rate % change year-on-year -34.61% +57.57%  
90% offered a daily rate of more than £120 £182 £134
10% offered a daily rate of more than £453 £508 £393
UK excluding London median daily rate £300 £338 £325
% change year-on-year -11.11% +3.84%  
Number of hourly rates quoted 2 4 17
Median hourly rate £20.88 £26.75 £16.08
Median hourly rate % change year-on-year -21.96% +66.35%  
90% offered a hourly rate of more than £18.58 £14.70 £13.50
10% offered a hourly rate of more than £23.18 £36.36 £19.18
UK excluding London median hourly rate £15.50 £16.50 £14.00
% change year-on-year -6.06% +17.85%  

Incident Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the North West with a requirement for process and methodology skills.

Contract Process & Methodology Skills
North West
Contract job vacancies with a requirement for process and methodology skills 2142 3164 2795
As % of all contract IT job vacancies advertised in the North West 82.35% 82.44% 78.91%
Number of daily rates quoted 1354 1915 1525
Median daily rate £400 £400 £400
90% offered a daily rate of more than £283 £290 £275
10% offered a daily rate of more than £550 £538 £550
UK excluding London median daily rate £410 £400 £400
% change year-on-year +2.50% +0.06%  
Number of hourly rates quoted 110 122 127
Median hourly rate £40.00 £37.50 £40.00
Median hourly rate % change year-on-year +6.66% -6.25%  
90% offered a hourly rate of more than £15.50 £16.00 £13.00
10% offered a hourly rate of more than £50.20 £50.00 £60.00
UK excluding London median hourly rate £36.00 £38.75 £30.00
% change year-on-year -7.09% +29.16%  

Incident Management
Job Vacancy Trend in the North West

The job posting trend of jobs advertised in the North West citing Incident Management as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Incident Management in the North West

Incident Management
Contractor Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Incident Management in the North West.

Contractor daily rate trend for Incident Management in the North West

Incident Management
Contractor Daily Rate Histogram in the North West

The daily rate distribution of IT jobs citing Incident Management in the North West over the 3 months to 25 March 2017.

Contractor daily rate histogram for Incident Management in the North West

Incident Management
Contractor Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management in the North West.

Contractor hourly rate trend for Incident Management in the North West

Incident Management
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the North West region over the 3 months to 25 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +4 11 £198 -39.23% 7
Cheshire +23 8 £140 -56.92%
Merseyside - 5 £375 -
Incident Management
England

Incident Management
Top 30 Related IT Skills in the North West

For the 6 months to 25 March 2017, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North West region with a requirement for Incident Management.

1 40 (57.14%) ITIL
2 31 (44.29%) Change Management
3 25 (35.71%) Problem Management
4 24 (34.29%) Analytical Skills
5 19 (27.14%) Service Management
6 18 (25.71%) Windows
7 16 (22.86%) Microsoft
8 15 (21.43%) Active Directory
9 12 (17.14%) MS Office
10 11 (15.71%) Oracle
11 10 (14.29%) IBM Notes
11 10 (14.29%) Lotus
11 10 (14.29%) Systems Management Server (SMS)
12 9 (12.86%) Trend Analysis
12 9 (12.86%) Security Cleared
13 8 (11.43%) MS Excel
13 8 (11.43%) Finance
14 7 (10.00%) PRINCE2
15 6 (8.57%) Unix
15 6 (8.57%) SLA
15 6 (8.57%) Oracle EBS
15 6 (8.57%) DevOps
16 5 (7.14%) Performance Tuning
16 5 (7.14%) Infrastructure Management
16 5 (7.14%) Cash Management
16 5 (7.14%) Windows 7
16 5 (7.14%) Time Management
16 5 (7.14%) Computer Science
16 5 (7.14%) Agile Software Development
16 5 (7.14%) Banking

Incident Management
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (14.29%) IBM Notes
2 4 (5.71%) Apache
2 4 (5.71%) JBoss
2 4 (5.71%) Tomcat
2 4 (5.71%) WebLogic
3 3 (4.29%) IIS
3 3 (4.29%) nginx
3 3 (4.29%) Oracle 10gAS
4 2 (2.86%) SharePoint
4 2 (2.86%) WebSphere
5 1 (1.43%) Elasticsearch
5 1 (1.43%) IBM HTTP Server
5 1 (1.43%) MS Exchange
5 1 (1.43%) Oracle Application Server
5 1 (1.43%) SAP Portal
5 1 (1.43%) Skype for Business
5 1 (1.43%) WebSphere Application Server
Applications
1 12 (17.14%) MS Office
2 8 (11.43%) MS Excel
3 1 (1.43%) MS PowerPoint
3 1 (1.43%) MS Project
3 1 (1.43%) MS Visio
Business Applications
1 6 (8.57%) Oracle EBS
2 4 (5.71%) Oracle Cash Management
2 4 (5.71%) Oracle General Ledger
2 4 (5.71%) Oracle Payables
3 2 (2.86%) Oracle Applications
4 1 (1.43%) Oracle EBS R12
4 1 (1.43%) Oracle Financials
4 1 (1.43%) SAP GRC
4 1 (1.43%) SAP HCM
4 1 (1.43%) SAP HR
Cloud Services
1 3 (4.29%) IaaS
1 3 (4.29%) PaaS
1 3 (4.29%) SaaS
Communications & Networking
1 5 (7.14%) SSL
2 4 (5.71%) LDAP
3 3 (4.29%) Kerberos
4 2 (2.86%) DNS
4 2 (2.86%) HTTP
4 2 (2.86%) TCP/IP
4 2 (2.86%) WebEx
5 1 (1.43%) Firewall
5 1 (1.43%) LAN
5 1 (1.43%) Network Security
5 1 (1.43%) VPN
5 1 (1.43%) WAN
5 1 (1.43%) Wireshark
Database & Business Intelligence
1 3 (4.29%) Oracle Reports
2 1 (1.43%) Oracle BI EE
2 1 (1.43%) Oracle Database
2 1 (1.43%) Oracle Database 12c
Development Applications
1 1 (1.43%) eCATT
1 1 (1.43%) JIRA
1 1 (1.43%) JMeter
1 1 (1.43%) LSMW
1 1 (1.43%) SoapUI
1 1 (1.43%) Toad
General
1 8 (11.43%) Finance
2 5 (7.14%) Banking
3 4 (5.71%) General Ledger
4 1 (1.43%) Local Government
Job Titles
1 31 (44.29%) Analyst
2 20 (28.57%) Service Analyst
3 19 (27.14%) Service Desk Analyst
4 10 (14.29%) 1st Line Service Desk Analyst
5 6 (8.57%) Service Manager
6 5 (7.14%) Incident Manager
7 4 (5.71%) ITIL Manager
8 3 (4.29%) Administrator
8 3 (4.29%) Middleware Engineer
8 3 (4.29%) Technical Manager
9 2 (2.86%) 2nd Line Support
9 2 (2.86%) Applications Support
9 2 (2.86%) Consultant
9 2 (2.86%) Coordinator
9 2 (2.86%) Infrastructure Engineer
9 2 (2.86%) Operations Manager
9 2 (2.86%) Services Delivery Manager
9 2 (2.86%) Test Analyst
9 2 (2.86%) Tester
9 2 (2.86%) Testing Analyst
Libraries, Frameworks & Software Standards
1 5 (7.14%) Middleware
2 4 (5.71%) Oracle Fusion
3 1 (1.43%) CSS
3 1 (1.43%) JSON
3 1 (1.43%) Regular Expression
3 1 (1.43%) RESTful
3 1 (1.43%) SOAP
3 1 (1.43%) Swagger
3 1 (1.43%) Web Services
3 1 (1.43%) WebSphere MQ
Miscellaneous
1 24 (34.29%) Analytical Skills
2 5 (7.14%) Blackberry
2 5 (7.14%) Computer Science
3 4 (5.71%) iPhone
3 4 (5.71%) Linux Command Line
3 4 (5.71%) Management Information System
3 4 (5.71%) User Experience
4 3 (4.29%) Learning Management System
4 3 (4.29%) SCORM
5 2 (2.86%) Cyberthreat
5 2 (2.86%) e-Learning
6 1 (1.43%) Data Centre
6 1 (1.43%) Driving Licence
6 1 (1.43%) Foreign Exchange (FX)
6 1 (1.43%) Mobile App
6 1 (1.43%) N-Tier
6 1 (1.43%) Online Banking
6 1 (1.43%) Smartphone
6 1 (1.43%) Tandem
Operating Systems
1 18 (25.71%) Windows
2 6 (8.57%) Unix
3 5 (7.14%) Windows 7
3 5 (7.14%) Windows XP
4 4 (5.71%) Windows 8
5 3 (4.29%) Windows Server
6 2 (2.86%) AIX
6 2 (2.86%) Android
6 2 (2.86%) Apple iOS
6 2 (2.86%) Linux
6 2 (2.86%) Windows 2000
6 2 (2.86%) Windows Server 2008
7 1 (1.43%) Solaris
7 1 (1.43%) Windows Server 2003
7 1 (1.43%) Windows Server 2012
Processes & Methodologies
1 40 (57.14%) ITIL
2 31 (44.29%) Change Management
3 25 (35.71%) Problem Management
4 19 (27.14%) Service Management
5 9 (12.86%) Trend Analysis
6 7 (10.00%) PRINCE2
7 6 (8.57%) DevOps
8 5 (7.14%) Agile Software Development
8 5 (7.14%) Cash Management
8 5 (7.14%) Identity Management
8 5 (7.14%) Infrastructure Management
8 5 (7.14%) Performance Tuning
8 5 (7.14%) Time Management
9 4 (5.71%) Continuous Improvement
9 4 (5.71%) Information Security
9 4 (5.71%) Service Delivery
9 4 (5.71%) Test Scripting
9 4 (5.71%) User Acceptance Testing
10 3 (4.29%) Disaster Recovery
10 3 (4.29%) ERP
Programming Languages
1 5 (7.14%) Python
2 4 (5.71%) Perl
2 4 (5.71%) PowerShell
3 3 (4.29%) Java
4 1 (1.43%) C
4 1 (1.43%) SQL
Qualifications
1 9 (12.86%) Security Cleared
2 5 (7.14%) MCP
3 4 (5.71%) SC Cleared
4 3 (4.29%) ISEB
5 2 (2.86%) ITIL Certification
6 1 (1.43%) BPSS Clearance
6 1 (1.43%) CEH
6 1 (1.43%) CISSP
6 1 (1.43%) DBS Check
6 1 (1.43%) Degree
6 1 (1.43%) GCFA
6 1 (1.43%) GIAC
6 1 (1.43%) ISTQB Foundation Certification
6 1 (1.43%) ITIL Foundation Certificate
6 1 (1.43%) PRINCE2 Certification
6 1 (1.43%) SANS
Quality Assurance & Compliance
1 6 (8.57%) SLA
2 2 (2.86%) ISO/IEC 27001
3 1 (1.43%) Disclosure Scotland
3 1 (1.43%) PCI DSS
System Software
1 15 (21.43%) Active Directory
2 1 (1.43%) BitLocker
Systems Management
1 10 (14.29%) Systems Management Server (SMS)
2 4 (5.71%) SCCM
3 1 (1.43%) AirWatch
3 1 (1.43%) CSIRT
3 1 (1.43%) Nessus
3 1 (1.43%) Nmap
Vendors
1 16 (22.86%) Microsoft
2 11 (15.71%) Oracle
3 10 (14.29%) Lotus
4 4 (5.71%) Citrix
4 4 (5.71%) HP
5 3 (4.29%) Saba
6 2 (2.86%) SAP
7 1 (1.43%) AppSense
7 1 (1.43%) Ariba
7 1 (1.43%) Capita
7 1 (1.43%) Concur
7 1 (1.43%) IBM
7 1 (1.43%) Intel Security
7 1 (1.43%) LogRhythm
7 1 (1.43%) Remedy
7 1 (1.43%) Samsung
7 1 (1.43%) WorldPay