Period
to 20 November 2017

The following table provides summary statistics for contract job vacancies advertised in the North West with a requirement for Incident Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Incident Management over the 6 months to 20 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Incident Management
England > North West
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 121 143 130
Rank change year-on-year +22 -13 +11
Contract jobs citing Incident Management 82 80 120
As % of all contract IT jobs advertised in the North West 1.44% 1.18% 1.40%
As % of the Processes & Methodologies category 1.77% 1.41% 1.72%
Number of daily rates quoted 54 47 53
North West median daily rate £335 £325 £350
Median daily rate % change year-on-year +3.08% -7.14% +79.49%
10th Percentile £115 £120 £133
90th Percentile £484 £488 £513
England median daily rate £378 £340 £375
% change year-on-year +11.03% -9.33% +15.38%
Number of hourly rates quoted 9 2 24
North West median hourly rate £12.33 £14.25 £17.42
Median hourly rate % change year-on-year -13.47% -18.17% +16.10%
10th Percentile £11.19 £12.98 £16.16
90th Percentile £23.80 £14.93 £24.03
England median hourly rate £14.75 £16.50 £17.00
% change year-on-year -10.61% -2.94% +3.03%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the North West with a requirement for process or methodology skills.

All Process and Methodology Skills
North West
Contract vacancies with a requirement for process or methodology skills 4629 5692 6965
As % of all contract IT jobs advertised in the North West 81.32% 83.89% 81.06%
Number of daily rates quoted 2952 3672 4228
North West median daily rate £400 £400 £400
10th Percentile £263 £263 £255
90th Percentile £587 £556 £575
England median daily rate £450 £425 £423
% change year-on-year +5.88% +0.59% +5.63%
Number of hourly rates quoted 202 166 283
North West median hourly rate £27.00 £22.42 £30.52
Median hourly rate % change year-on-year +20.41% -26.53% +69.56%
10th Percentile £11.56 £12.13 £12.38
90th Percentile £52.93 £53.00 £52.47
England median hourly rate £24.00 £24.42 £22.50
% change year-on-year -1.72% +8.53% +18.42%

Incident Management
Job Vacancy Trend in the North West

Job postings citing Incident Management as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for Incident Management in the North West

Incident Management
Contractor Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Incident Management in the North West.

Contractor daily rate trend for Incident Management in the North West

Incident Management
Contractor Daily Rate Histogram in the North West

The daily rate distribution of IT jobs citing Incident Management in the North West over the 6 months to 20 November 2017.

Contractor daily rate histogram for Incident Management in the North West

Incident Management
Contractor Hourly Rate Trend in the North West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Incident Management in the North West.

Contractor hourly rate trend for Incident Management in the North West

Incident Management
Contractor Hourly Rate Histogram in the North West

The hourly rate distribution of IT jobs citing Incident Management in the North West over the 6 months to 20 November 2017.

Contractor hourly rate histogram for Incident Management in the North West

Incident Management
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the North West region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +37 39 £438 +25.00% 2
Merseyside +20 21 £322 -24.29%
Cheshire -5 15 £369 +195.00% 1
Lancashire +3 2 £100 -72.79% 1
Cumbria -5 1 - - 1
Incident Management
England

For the 6 months to 20 November 2017, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North West region with a requirement for Incident Management.

1 48 (58.54%) ITIL
2 32 (39.02%) Service Management
3 25 (30.49%) Microsoft
4 22 (26.83%) Windows
5 16 (19.51%) ITSM
5 16 (19.51%) Security Cleared
6 15 (18.29%) Problem Management
6 15 (18.29%) SC Cleared
7 14 (17.07%) ServiceNow
7 14 (17.07%) Active Directory
8 13 (15.85%) Microsoft Office
8 13 (15.85%) Analytical Skills
9 12 (14.63%) PRINCE2
9 12 (14.63%) Finance
10 10 (12.20%) Change Management
10 10 (12.20%) Enterprise Architecture
10 10 (12.20%) Service Design
11 9 (10.98%) Continuous Improvement
11 9 (10.98%) Siebel
11 9 (10.98%) SharePoint
12 8 (9.76%) SLA
12 8 (9.76%) Service Delivery
12 8 (9.76%) Root Cause Analysis
12 8 (9.76%) ITIL V2
12 8 (9.76%) Office 365
12 8 (9.76%) JIRA
13 7 (8.54%) SCCM
13 7 (8.54%) Windows 7
13 7 (8.54%) Information Security
13 7 (8.54%) Remote Desktop

Incident Management
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (10.98%) SharePoint
2 4 (4.88%) CMS
3 3 (3.66%) Blackberry Enterprise Server
4 2 (2.44%) Apache
4 2 (2.44%) IBM Notes
4 2 (2.44%) Tomcat
5 1 (1.22%) IIS
5 1 (1.22%) WebSphere
Applications
1 13 (15.85%) Microsoft Office
2 5 (6.10%) Microsoft Excel
2 5 (6.10%) Microsoft PowerPoint
Business Applications
1 1 (1.22%) SAP GRC
Cloud Services
1 8 (9.76%) Office 365
2 4 (4.88%) Google Drive
3 2 (2.44%) Amazon AWS
4 1 (1.22%) GitHub
4 1 (1.22%) Microsoft Azure
Communications & Networking
1 7 (8.54%) Remote Desktop
2 3 (3.66%) DHCP
2 3 (3.66%) DNS
2 3 (3.66%) VPN
3 2 (2.44%) IP Telephony
3 2 (2.44%) Network Security
3 2 (2.44%) Skype
3 2 (2.44%) WAN
3 2 (2.44%) Wi-Fi
4 1 (1.22%) BIG-IP
4 1 (1.22%) FTP
4 1 (1.22%) Internet
4 1 (1.22%) Intranet
4 1 (1.22%) SMS
Database & Business Intelligence
1 2 (2.44%) SQL Server
2 1 (1.22%) BusinessObjects
2 1 (1.22%) MongoDB
2 1 (1.22%) MySQL
2 1 (1.22%) Oracle Reports
2 1 (1.22%) SAP HANA
2 1 (1.22%) SQL Server Integration Services
2 1 (1.22%) SQL Server Reporting Services
Development Applications
1 8 (9.76%) JIRA
2 1 (1.22%) eCATT
2 1 (1.22%) LSMW
2 1 (1.22%) Moq
2 1 (1.22%) NUnit
General
1 12 (14.63%) Finance
2 5 (6.10%) Banking
3 2 (2.44%) Legal
3 2 (2.44%) Retail
3 2 (2.44%) Telecoms
4 1 (1.22%) Back Office
4 1 (1.22%) Billing
4 1 (1.22%) Manufacturing
4 1 (1.22%) Publishing
Job Titles
1 24 (29.27%) Analyst
2 10 (12.20%) Service Manager
3 9 (10.98%) Support Analyst
4 8 (9.76%) Desktop Support
5 6 (7.32%) 1st Line Support
5 6 (7.32%) Developer
5 6 (7.32%) IT Manager
5 6 (7.32%) IT Support
5 6 (7.32%) Service Analyst
6 5 (6.10%) 2nd Line Support
6 5 (6.10%) Business Analyst
6 5 (6.10%) IT Services Manager
6 5 (6.10%) ITIL Manager
6 5 (6.10%) Security Analyst
6 5 (6.10%) Service Desk Analyst
7 4 (4.88%) Consultant
7 4 (4.88%) Delivery Manager
7 4 (4.88%) Head of IT
7 4 (4.88%) Incident Manager
7 4 (4.88%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 3 (3.66%) .NET
2 2 (2.44%) ASP.NET
2 2 (2.44%) CSS
2 2 (2.44%) HTML
3 1 (1.22%) .NET Framework
3 1 (1.22%) Ajax
3 1 (1.22%) Apache Flex
3 1 (1.22%) Castle Windsor
3 1 (1.22%) Entity Framework
3 1 (1.22%) JMS
3 1 (1.22%) LINQ
3 1 (1.22%) LINQ to SQL
3 1 (1.22%) MSMQ
3 1 (1.22%) NHibernate
3 1 (1.22%) Ninject
3 1 (1.22%) SignalR
3 1 (1.22%) Unity DI Container
3 1 (1.22%) WCF
3 1 (1.22%) WPF
Miscellaneous
1 13 (15.85%) Analytical Skills
2 7 (8.54%) Blackberry
2 7 (8.54%) Management Information System
3 5 (6.10%) Cyberthreat
3 5 (6.10%) Learning Management System
3 5 (6.10%) SCORM
4 4 (4.88%) Smartphone
5 3 (3.66%) Data Centre
5 3 (3.66%) iPhone
6 2 (2.44%) Mobile App
7 1 (1.22%) Client/Server
7 1 (1.22%) Computer Science
7 1 (1.22%) Driving Licence
7 1 (1.22%) Enterprise Software
7 1 (1.22%) Mainframe
7 1 (1.22%) NHS
Operating Systems
1 22 (26.83%) Windows
2 7 (8.54%) Windows 7
3 4 (4.88%) Android
3 4 (4.88%) Apple iOS
4 3 (3.66%) Windows 10
4 3 (3.66%) Windows Server 2012
5 2 (2.44%) Windows 8
5 2 (2.44%) Windows Server
6 1 (1.22%) Linux
6 1 (1.22%) Unix
6 1 (1.22%) Windows Server 2003
6 1 (1.22%) Windows Server 2008
6 1 (1.22%) Windows XP
Processes & Methodologies
1 48 (58.54%) ITIL
2 32 (39.02%) Service Management
3 16 (19.51%) ITSM
4 15 (18.29%) Problem Management
5 12 (14.63%) PRINCE2
6 10 (12.20%) Change Management
6 10 (12.20%) Enterprise Architecture
6 10 (12.20%) Service Design
7 9 (10.98%) Continuous Improvement
8 8 (9.76%) ITIL V2
8 8 (9.76%) Root Cause Analysis
8 8 (9.76%) Service Delivery
9 7 (8.54%) Agile Software Development
9 7 (8.54%) Information Security
10 5 (6.10%) Business Analysis
10 5 (6.10%) Configuration Management
10 5 (6.10%) Cybersecurity
10 5 (6.10%) Project Management
10 5 (6.10%) Translating Business Requirements
11 4 (4.88%) Knowledge Management
Programming Languages
1 7 (8.54%) SQL
2 3 (3.66%) Perl
3 2 (2.44%) C#
3 2 (2.44%) JavaScript
3 2 (2.44%) PowerShell
3 2 (2.44%) Python
4 1 (1.22%) Bash Shell
4 1 (1.22%) Java
4 1 (1.22%) T-SQL
4 1 (1.22%) TypeScript
Qualifications
1 16 (19.51%) Security Cleared
2 15 (18.29%) SC Cleared
3 5 (6.10%) CISSP
4 3 (3.66%) Degree
4 3 (3.66%) ITIL Certification
5 2 (2.44%) CEH
5 2 (2.44%) CTC Cleared
5 2 (2.44%) GCFA
5 2 (2.44%) GIAC
5 2 (2.44%) SANS
6 1 (1.22%) MCP
Quality Assurance & Compliance
1 8 (9.76%) SLA
2 1 (1.22%) ISO/IEC 20000
System Software
1 14 (17.07%) Active Directory
2 3 (3.66%) Microsoft App-V
3 1 (1.22%) Hyper-V
3 1 (1.22%) iptables
3 1 (1.22%) Squid
3 1 (1.22%) VMware ESXi
3 1 (1.22%) VMware Infrastructure
Systems Management
1 7 (8.54%) SCCM
2 3 (3.66%) Systems Management Server (SMS)
3 2 (2.44%) CSIRT
Vendors
1 25 (30.49%) Microsoft
2 14 (17.07%) ServiceNow
3 9 (10.98%) Siebel
4 5 (6.10%) Saba
5 4 (4.88%) Apple
5 4 (4.88%) Citrix
5 4 (4.88%) Google
6 3 (3.66%) AppDynamics
6 3 (3.66%) IronPort
6 3 (3.66%) Splunk
7 2 (2.44%) Adobe
7 2 (2.44%) HP
7 2 (2.44%) IBM
7 2 (2.44%) Lotus
7 2 (2.44%) Oracle
8 1 (1.22%) Dell
8 1 (1.22%) NetApp
8 1 (1.22%) SAP
8 1 (1.22%) Unisys
8 1 (1.22%) VMware