Service-Level Objective Contracts in the North West

Service-Level Objectives (SLO)
England > North West

The table below provides summary statistics for contract job vacancies advertised in the North West requiring Service-Level Objective skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Service-Level Objective over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 118 135 156
Rank change year-on-year +17 +21 +17
Contract jobs citing Service-Level Objective 2 2 1
As % of all contract jobs advertised in the North West 0.10% 0.073% 0.031%
As % of the Processes & Methodologies category 0.11% 0.084% 0.035%
Number of daily rates quoted 1 1 1
10th Percentile - - -
25th Percentile £763 £513 £431
Median daily rate (50th Percentile) £775 £525 £438
Median % change year-on-year +47.62% +20.00% -23.91%
75th Percentile £788 £538 £444
90th Percentile - - -
England median daily rate £500 £550 £525
% change year-on-year -9.09% +4.76% -25.00%
Number of hourly rates quoted 0 1 0
Median hourly rate - £67.50 -
England median hourly rate - £67.50 -

All Process and Methodology Skills
North West

Service-Level Objective falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the North West.

Contract vacancies with a requirement for process or methodology skills 1,776 2,377 2,894
As % of all contract IT jobs advertised in the North West 90.24% 86.28% 90.61%
Number of daily rates quoted 1,147 1,519 2,058
10th Percentile £300 £306 £313
25th Percentile £393 £405 £413
Median daily rate (50th Percentile) £475 £500 £500
Median % change year-on-year -5.00% - +5.26%
75th Percentile £575 £593 £588
90th Percentile £661 £688 £675
England median daily rate £525 £525 £550
% change year-on-year - -4.55% +2.33%
Number of hourly rates quoted 108 244 144
10th Percentile £15.97 £10.95 £16.85
25th Percentile £22.66 £13.30 £21.25
Median hourly rate £31.88 £21.00 £35.00
Median % change year-on-year +51.81% -40.00% +70.82%
75th Percentile £60.00 £45.22 £48.91
90th Percentile £83.96 £57.50 £65.00
England median hourly rate £29.07 £36.00 £37.50
% change year-on-year -19.25% -4.00% +53.06%

Service-Level Objective
Job Vacancy Trend in the North West

Job postings citing Service-Level Objective as a proportion of all IT jobs advertised in the North West.

Job vacancy trend for Service-Level Objective in the North West

Service-Level Objective
Contractor Daily Rate Trend in the North West

3-month moving average daily rate quoted in jobs citing Service-Level Objective in the North West.

Daily rate trend for Service-Level Objective in the North West

Service-Level Objective
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service-Level Objective within the North West region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Manchester +16 1 £775 +47.62% 5
Service-Level Objective
England

Service-Level Objective
Co-occurring Skills and Capabilities in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 1 (50.00%) Remedy ITSM
Cloud Services
1 2 (100.00%) AWS
1 2 (100.00%) Azure
1 2 (100.00%) GCP
2 1 (50.00%) Azure AKS
Development Applications
1 1 (50.00%) GitLab
1 1 (50.00%) Jenkins
General
1 1 (50.00%) Analytical Skills
1 1 (50.00%) Social Skills
Job Titles
1 1 (50.00%) Architect
1 1 (50.00%) Service Management Architect
1 1 (50.00%) Site Engineer
1 1 (50.00%) Site Reliability Engineer
Libraries, Frameworks & Software Standards
1 1 (50.00%) Elastic Stack
Miscellaneous
1 1 (50.00%) Cloud Native
1 1 (50.00%) Management Information System
Operating Systems
1 1 (50.00%) Linux
Processes & Methodologies
1 2 (100.00%) CI/CD
1 2 (100.00%) Site Reliability Engineering
2 1 (50.00%) Computer Science
2 1 (50.00%) Continuous Improvement
2 1 (50.00%) DevOps
2 1 (50.00%) IT Governance
2 1 (50.00%) ITIL
2 1 (50.00%) ITSM
2 1 (50.00%) Microservices
2 1 (50.00%) Observability
2 1 (50.00%) Problem-Solving
2 1 (50.00%) Service Catalogue
2 1 (50.00%) Service Delivery
2 1 (50.00%) Service Management
2 1 (50.00%) Software Engineering
2 1 (50.00%) Stakeholder Management
Programming Languages
1 1 (50.00%) Go
1 1 (50.00%) Java
1 1 (50.00%) JavaScript
1 1 (50.00%) Python
Qualifications
1 1 (50.00%) Degree
1 1 (50.00%) ITIL Certification
1 1 (50.00%) Master's Degree
Quality Assurance & Compliance
1 1 (50.00%) COBIT
System Software
1 1 (50.00%) Docker
Systems Management
1 2 (100.00%) Kubernetes
1 2 (100.00%) Terraform
2 1 (50.00%) Ansible
2 1 (50.00%) Grafana
2 1 (50.00%) Prometheus
Vendors
1 1 (50.00%) BMC
1 1 (50.00%) Remedy
1 1 (50.00%) ServiceNow