Period
to 25 May 2018

The following table provides summary statistics for contract job vacancies advertised in the North West with a requirement for ITIL Certification qualifications. Included is a benchmarking guide to the contractor rates offered over the 6 months to 25 May 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Information Technology Infrastructure Library (ITIL) Certification
England > North West
6 months to
25 May 2018
Same period 2017 Same period 2016
Rank 149 172 171
Rank change year-on-year +23 -1 -34
Contract jobs citing ITIL Certification 69 30 60
As % of all contract IT jobs advertised in the North West 1.18% 0.55% 0.78%
As % of the Qualifications category 6.50% 2.91% 3.78%
Number of daily rates quoted 36 20 17
North West median daily rate £418 £394 £388
Median daily rate % change year-on-year +6.03% +1.61% +10.71%
10th Percentile £120 £283 £164
90th Percentile £478 £538 £467
England median daily rate £425 £400 £375
% change year-on-year +6.25% +6.67% -
Number of hourly rates quoted 10 0 6
North West median hourly rate £21.22 - £23.75
10th Percentile £14.80 - £18.21
90th Percentile £34.30 - £40.25
England median hourly rate £16.50 £14.25 £15.75
% change year-on-year +15.79% -9.52% -10.00%

ITIL Certification is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the North West with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
North West
Contract vacancies requiring academic qualifications or professional certifications 1,062 1,032 1,589
As % of all contract IT jobs advertised in the North West 18.09% 19.00% 20.54%
Number of daily rates quoted 617 558 837
North West median daily rate £425 £423 £410
Median daily rate % change year-on-year +0.59% +3.05% +6.15%
10th Percentile £208 £245 £256
90th Percentile £575 £566 £559
England median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 65 108 83
North West median hourly rate £35.00 £40.00 £40.00
Median hourly rate % change year-on-year -12.50% - +59.24%
10th Percentile £14.68 £11.31 £15.75
90th Percentile £67.50 £55.00 £57.75
England median hourly rate £25.00 £30.00 £27.50
% change year-on-year -16.67% +9.09% +25.00%

ITIL Certification
Job Vacancy Trend in the North West

Job postings citing ITIL Certification as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for ITIL Certification in the North West

ITIL Certification
Contractor Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL Certification in the North West.

Contractor daily rate trend for ITIL Certification in the North West

ITIL Certification
Contractor Daily Rate Histogram in the North West

The daily rate distribution of IT jobs citing ITIL Certification in the North West over the 6 months to 25 May 2018.

Contractor daily rate histogram for ITIL Certification in the North West

ITIL Certification
Contractor Hourly Rate Trend in the North West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL Certification in the North West.

Contractor hourly rate trend for ITIL Certification in the North West

ITIL Certification
Contractor Hourly Rate Histogram in the North West

The hourly rate distribution of IT jobs citing ITIL Certification in the North West over the 6 months to 25 May 2018.

Contractor hourly rate histogram for ITIL Certification in the North West

ITIL Certification
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL Certification within the North West region over the 6 months to 25 May 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -3 35 £425 +6.25% 5
Cheshire -7 16 £425 +9.68% 2
Lancashire +7 11 £410 -8.89%
Cumbria -6 3 - - 1
Merseyside +13 2 £450 +33.83% 3
ITIL Certification
England

For the 6 months to 25 May 2018, IT contractor jobs citing ITIL Certification also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the North West region with a requirement for ITIL Certification.

1 69 (100.00%) ITIL
2 25 (36.23%) Service Management
3 24 (34.78%) Windows
4 17 (24.64%) Active Directory
5 16 (23.19%) ServiceNow
6 15 (21.74%) Microsoft
7 14 (20.29%) Microsoft Office
7 14 (20.29%) Windows 7
8 13 (18.84%) Analytical Skills
9 11 (15.94%) Change Management
9 11 (15.94%) MCP
10 10 (14.49%) CheckPoint
10 10 (14.49%) Management Information System
10 10 (14.49%) Publishing
10 10 (14.49%) Agile Software Development
10 10 (14.49%) DevOps
11 9 (13.04%) Windows Server
11 9 (13.04%) Self-Motivation
11 9 (13.04%) Problem-Solving
12 8 (11.59%) Security Cleared
12 8 (11.59%) Stakeholder Management
12 8 (11.59%) SLA
13 7 (10.14%) Cisco
13 7 (10.14%) Linux
13 7 (10.14%) Banking
13 7 (10.14%) SC Cleared
14 6 (8.70%) Disaster Recovery
14 6 (8.70%) ITSM
14 6 (8.70%) C
14 6 (8.70%) Continuous Improvement

ITIL Certification
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (2.90%) Blackberry Enterprise Server
1 2 (2.90%) MS Exchange
1 2 (2.90%) Skype for Business
2 1 (1.45%) Exchange Server 2010
Applications
1 14 (20.29%) Microsoft Office
2 1 (1.45%) Microsoft Project
Cloud Services
1 3 (4.35%) Office 365
2 2 (2.90%) Microsoft Azure
3 1 (1.45%) Amazon AWS
3 1 (1.45%) AWS CloudFormation
Communications & Networking
1 5 (7.25%) Firewall
1 5 (7.25%) WAN
2 4 (5.80%) DMZ
2 4 (5.80%) FTP
2 4 (5.80%) VPN
3 3 (4.35%) BGP
3 3 (4.35%) DHCP
3 3 (4.35%) DNS
3 3 (4.35%) EIGRP
3 3 (4.35%) LAN
3 3 (4.35%) Network Security
3 3 (4.35%) OSPF
4 2 (2.90%) Cisco Nexus
4 2 (2.90%) F5 BIG-IP GTM
4 2 (2.90%) F5 BIG-IP LTM
4 2 (2.90%) Skype
5 1 (1.45%) ADSL
5 1 (1.45%) Multicast
5 1 (1.45%) Remote Desktop
5 1 (1.45%) SMS
General
1 10 (14.49%) Publishing
2 7 (10.14%) Banking
3 5 (7.25%) Legal
4 4 (5.80%) Investment Banking
4 4 (5.80%) Law
5 3 (4.35%) Finance
6 1 (1.45%) Marketing
Job Titles
1 29 (42.03%) Analyst
2 23 (33.33%) Service Analyst
2 23 (33.33%) Service Desk Analyst
3 10 (14.49%) IT Analyst
3 10 (14.49%) Service Manager
4 6 (8.70%) 1st Line Service Desk Analyst
4 6 (8.70%) 1st Line Support
4 6 (8.70%) 1st Line Support Analyst
4 6 (8.70%) Service Desk Support
4 6 (8.70%) Service Desk Support Analyst
4 6 (8.70%) Support Analyst
5 5 (7.25%) Security Engineer
5 5 (7.25%) Service Transition Manager
5 5 (7.25%) Transition Manager
6 4 (5.80%) IT Manager
6 4 (5.80%) ITIL Manager
6 4 (5.80%) ITIL Service Manager
7 3 (4.35%) Business Analyst
7 3 (4.35%) Help Desk Analyst
7 3 (4.35%) Network Engineer
Libraries, Frameworks & Software Standards
1 5 (7.25%) ISPF
1 5 (7.25%) Middleware
Miscellaneous
1 13 (18.84%) Analytical Skills
2 10 (14.49%) Management Information System
3 9 (13.04%) Self-Motivation
4 5 (7.25%) Enterprise Software
4 5 (7.25%) Mainframe
5 4 (5.80%) Blackberry
6 2 (2.90%) NHS
7 1 (1.45%) Data Centre
7 1 (1.45%) iPhone
7 1 (1.45%) Mobile Computing
Operating Systems
1 24 (34.78%) Windows
2 14 (20.29%) Windows 7
3 9 (13.04%) Windows Server
4 7 (10.14%) Linux
5 5 (7.25%) AIX
5 5 (7.25%) Unix
6 2 (2.90%) SUSE
7 1 (1.45%) Windows Server 2003
7 1 (1.45%) Windows Server 2008
Processes & Methodologies
1 69 (100.00%) ITIL
2 25 (36.23%) Service Management
3 11 (15.94%) Change Management
4 10 (14.49%) Agile Software Development
4 10 (14.49%) DevOps
5 9 (13.04%) Problem-Solving
6 8 (11.59%) Stakeholder Management
7 6 (8.70%) Continuous Improvement
7 6 (8.70%) Disaster Recovery
7 6 (8.70%) ITSM
8 5 (7.25%) CRM
8 5 (7.25%) Project Management
9 4 (5.80%) Performance Metrics
9 4 (5.80%) PRINCE2
9 4 (5.80%) Service Delivery
9 4 (5.80%) Task Automation
10 3 (4.35%) ArchiMate
10 3 (4.35%) BPMN
10 3 (4.35%) Business Continuity
10 3 (4.35%) Synthetic Monitoring
Programming Languages
1 6 (8.70%) C
2 5 (7.25%) JCL
2 5 (7.25%) Shell Script
Qualifications
1 11 (15.94%) MCP
2 8 (11.59%) Security Cleared
3 7 (10.14%) SC Cleared
4 4 (5.80%) MOS
5 3 (4.35%) ITIL Foundation Certificate
6 2 (2.90%) Cisco Certification
6 2 (2.90%) Microsoft Certification
7 1 (1.45%) MCDST
7 1 (1.45%) MCITP
7 1 (1.45%) MCSA
7 1 (1.45%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 8 (11.59%) SLA
System Software
1 17 (24.64%) Active Directory
2 5 (7.25%) Time Sharing Option
3 2 (2.90%) ProxySG
3 2 (2.90%) Terminal Server
4 1 (1.45%) Docker
4 1 (1.45%) XenDesktop
Systems Management
1 2 (2.90%) Forefront Identity Manager
1 2 (2.90%) Single Sign-On
2 1 (1.45%) AirWatch
2 1 (1.45%) Opscode Chef
2 1 (1.45%) Puppet
2 1 (1.45%) Systems Management Server (SMS)
2 1 (1.45%) Terraform
Vendors
1 16 (23.19%) ServiceNow
2 15 (21.74%) Microsoft
3 10 (14.49%) CheckPoint
4 7 (10.14%) Cisco
5 5 (7.25%) Fortinet
5 5 (7.25%) IBM
5 5 (7.25%) Juniper
6 3 (4.35%) Citrix
7 2 (2.90%) Blue Coat
7 2 (2.90%) Clearswift
7 2 (2.90%) F5
7 2 (2.90%) IronPort
7 2 (2.90%) Micro Focus
7 2 (2.90%) NetApp
7 2 (2.90%) Symantec
8 1 (1.45%) HP
8 1 (1.45%) Ivanti