The following table provides summary statistics for contract job vacancies advertised in the North West with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 3 months to 22 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Delivery
England / North West
3 months to
22 Jun 2017
Same period 2016 Same period 2015
Rank 74 61 66
Rank change year-on-year -13 +5  
Contract jobs citing Service Delivery 65 112 91
As % of all contract IT jobs advertised in the North West 2.22% 2.91% 2.45%
As % of the Processes & Methodologies category 2.74% 3.55% 3.11%
Number of daily rates quoted 39 68 49
Median daily rate £400 £416 £375
Median daily rate % change year-on-year -3.90% +11.00%  
90% offered a daily rate of more than £309 £275 £240
10% offered a daily rate of more than £600 £565 £509
UK excluding London median daily rate £410 £368 £388
% change year-on-year +11.56% -5.16%  
Number of hourly rates quoted 2 3 3
Median hourly rate £17.75 £15.06 £14.50
Median hourly rate % change year-on-year +17.86% +3.86%  
90% offered a hourly rate of more than £16.35 £13.08 £10.90
10% offered a hourly rate of more than £19.15 £15.81 £15.70
UK excluding London median hourly rate £16.75 £23.25 £16.50
% change year-on-year -27.95% +40.90%  

Service Delivery is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the North West with a requirement for process and methodology skills.

Contract Process & Methodology Skills
North West
Contract job vacancies with a requirement for process and methodology skills 2373 3157 2926
As % of all contract IT job vacancies advertised in the North West 80.96% 82.15% 78.74%
Number of daily rates quoted 1400 1990 1677
Median daily rate £410 £418 £385
Median daily rate % change year-on-year -1.79% +8.44%  
90% offered a daily rate of more than £300 £300 £275
10% offered a daily rate of more than £550 £571 £538
UK excluding London median daily rate £415 £400 £385
% change year-on-year +3.75% +3.89%  
Number of hourly rates quoted 101 75 128
Median hourly rate £39.75 £28.50 £33.00
Median hourly rate % change year-on-year +39.47% -13.63%  
90% offered a hourly rate of more than £13.00 £12.57 £14.50
10% offered a hourly rate of more than £55.00 £53.00 £57.75
UK excluding London median hourly rate £33.50 £28.50 £30.00
% change year-on-year +17.54% -5.00%  

Service Delivery
Job Vacancy Trend in the North West

The job posting trend of jobs advertised in the North West citing Service Delivery as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Delivery in the North West

Service Delivery
Contractor Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in the North West.

Contractor daily rate trend for Service Delivery in the North West

Service Delivery
Contractor Daily Rate Histogram in the North West

The daily rate distribution of IT jobs citing Service Delivery in the North West over the 3 months to 22 June 2017.

Contractor daily rate histogram for Service Delivery in the North West

Service Delivery
Contractor Hourly Rate Trend in the North West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Delivery in the North West.

Contractor hourly rate trend for Service Delivery in the North West

Service Delivery
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the North West region over the 3 months to 22 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +6 45 £340 -20.09% 22
Cheshire +3 10 £550 +29.41% 10
Merseyside -6 4 £306 -25.75% 1
Lancashire -14 1 - -
Cumbria - 1 - -
Service Delivery
England

For the 6 months to 22 June 2017, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North West region with a requirement for Service Delivery.

1 31 (32.98%) ITIL
2 18 (19.15%) Finance
3 17 (18.09%) Agile Software Development
4 15 (15.96%) Analytical Skills
5 14 (14.89%) Project Management
6 13 (13.83%) Process Improvement
7 12 (12.77%) Service Management
8 10 (10.64%) SLA
8 10 (10.64%) Microsoft
8 10 (10.64%) Business Analysis
8 10 (10.64%) IT Governance
8 10 (10.64%) Coaching
8 10 (10.64%) Budgeting and Resource Allocation
8 10 (10.64%) Resource Allocation
9 9 (9.57%) Continuous Improvement
9 9 (9.57%) Change Management
9 9 (9.57%) Stakeholder Management
10 8 (8.51%) ITSM
10 8 (8.51%) PRINCE2
10 8 (8.51%) Mentoring
10 8 (8.51%) SaaS
10 8 (8.51%) PaaS
11 7 (7.45%) Open Source
11 7 (7.45%) ServiceNow
11 7 (7.45%) Banking
11 7 (7.45%) Contract Management
12 6 (6.38%) Security Cleared
12 6 (6.38%) Business Transformation
13 5 (5.32%) Business Continuity
13 5 (5.32%) Windows

Service Delivery
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (3.19%) SAP Portal
2 2 (2.13%) Exchange Server 2010
2 2 (2.13%) MS Exchange
3 1 (1.06%) Exchange Server 2003
3 1 (1.06%) Exchange Server 2007
3 1 (1.06%) Moodle
3 1 (1.06%) Sakai
3 1 (1.06%) SharePoint
3 1 (1.06%) SharePoint 2013
3 1 (1.06%) Skype for Business
Applications
1 3 (3.19%) Microsoft Excel
2 1 (1.06%) Microsoft Office
2 1 (1.06%) MS Visio
2 1 (1.06%) Spreadsheet
Business Applications
1 3 (3.19%) Dynamics AX
2 1 (1.06%) Dynamics CRM
Cloud Services
1 8 (8.51%) PaaS
1 8 (8.51%) SaaS
2 3 (3.19%) IaaS
3 2 (2.13%) Cloud Computing
4 1 (1.06%) Mimecast
4 1 (1.06%) Office 365
Communications & Networking
1 4 (4.26%) Internet
2 3 (3.19%) LAN
2 3 (3.19%) WAN
3 1 (1.06%) DHCP
3 1 (1.06%) DNS
3 1 (1.06%) Firewall
3 1 (1.06%) Intranet
3 1 (1.06%) POP3
3 1 (1.06%) SAN
3 1 (1.06%) SMTP
3 1 (1.06%) VLAN
3 1 (1.06%) VPN
3 1 (1.06%) Wireless
Database & Business Intelligence
1 4 (4.26%) Data Warehouse
2 2 (2.13%) SQL Server
3 1 (1.06%) Big Data
3 1 (1.06%) Oracle Database
3 1 (1.06%) Oracle Database 11g
3 1 (1.06%) Oracle Database 12c
3 1 (1.06%) Relational Database
3 1 (1.06%) SQL Server 2008
3 1 (1.06%) SQL Server 2012
3 1 (1.06%) SQL Server 2014
General
1 18 (19.15%) Finance
2 7 (7.45%) Banking
3 4 (4.26%) Legal
4 3 (3.19%) Manufacturing
5 2 (2.13%) French Language
5 2 (2.13%) German Language
5 2 (2.13%) Swedish Language
6 1 (1.06%) Investment Banking
6 1 (1.06%) Law
6 1 (1.06%) Local Government
6 1 (1.06%) Telecoms
Job Titles
1 26 (27.66%) Analyst
2 20 (21.28%) Service Manager
3 18 (19.15%) Services Delivery Manager
4 17 (18.09%) Delivery Manager
5 12 (12.77%) Business Analyst
6 10 (10.64%) Infrastructure Analyst
6 10 (10.64%) Infrastructure Business Analyst
7 7 (7.45%) Portfolio Analyst
8 6 (6.38%) Agile Coach
8 6 (6.38%) Consultant
8 6 (6.38%) IT Manager
9 5 (5.32%) IT Services Delivery Manager
9 5 (5.32%) IT Services Manager
9 5 (5.32%) ITIL Manager
9 5 (5.32%) Project Manager
10 4 (4.26%) ITIL Service Manager
10 4 (4.26%) Programme Manager
11 3 (3.19%) SAP Consultant
11 3 (3.19%) Security Consultant
11 3 (3.19%) Support Analyst
Libraries, Frameworks & Software Standards
1 2 (2.13%) Web Services
2 1 (1.06%) HTML
2 1 (1.06%) XML
Miscellaneous
1 15 (15.96%) Analytical Skills
2 3 (3.19%) Life Science
2 3 (3.19%) User Experience
2 3 (3.19%) Virtual Team
3 2 (2.13%) Data Centre
3 2 (2.13%) NHS
4 1 (1.06%) Blackberry
4 1 (1.06%) CMDB
4 1 (1.06%) Data Protection Act
4 1 (1.06%) Freedom of Information
4 1 (1.06%) Freedom of Information Act
4 1 (1.06%) IBM Mainframe
4 1 (1.06%) Learning Management System
4 1 (1.06%) Mainframe
4 1 (1.06%) Management Information System
4 1 (1.06%) Replication
4 1 (1.06%) Smartphone
Operating Systems
1 5 (5.32%) Windows
2 2 (2.13%) Linux
2 2 (2.13%) Unix
3 1 (1.06%) NetWare
3 1 (1.06%) Solaris
3 1 (1.06%) Windows 7
3 1 (1.06%) Windows 8
3 1 (1.06%) Windows Server
3 1 (1.06%) Windows Server 2003
3 1 (1.06%) Windows Server 2008
3 1 (1.06%) Windows Server 2012
Processes & Methodologies
1 31 (32.98%) ITIL
2 17 (18.09%) Agile Software Development
3 14 (14.89%) Project Management
4 13 (13.83%) Process Improvement
5 12 (12.77%) Service Management
6 10 (10.64%) Budgeting and Resource Allocation
6 10 (10.64%) Business Analysis
6 10 (10.64%) Coaching
6 10 (10.64%) IT Governance
6 10 (10.64%) Resource Allocation
7 9 (9.57%) Change Management
7 9 (9.57%) Continuous Improvement
7 9 (9.57%) Stakeholder Management
8 8 (8.51%) ITSM
8 8 (8.51%) Mentoring
8 8 (8.51%) PRINCE2
9 7 (7.45%) Contract Management
9 7 (7.45%) Open Source
10 6 (6.38%) Business Transformation
11 5 (5.32%) Supplier Management
Programming Languages
1 4 (4.26%) SQL
2 2 (2.13%) T-SQL
3 1 (1.06%) JavaScript
3 1 (1.06%) PL/SQL
3 1 (1.06%) Shell Script
Qualifications
1 6 (6.38%) Security Cleared
2 4 (4.26%) ITIL Certification
3 3 (3.19%) BPSS Clearance
3 3 (3.19%) Cisco Certification
3 3 (3.19%) Degree
3 3 (3.19%) SC Cleared
4 2 (2.13%) CCIE
4 2 (2.13%) CCNP
4 2 (2.13%) PRINCE2 Certification
4 2 (2.13%) PRINCE2 Practitioner
5 1 (1.06%) CCNA
5 1 (1.06%) CCSP
5 1 (1.06%) DBS Check
5 1 (1.06%) HND
5 1 (1.06%) MCP
5 1 (1.06%) Microsoft Certification
Quality Assurance & Compliance
1 10 (10.64%) SLA
2 3 (3.19%) ISO/IEC 27001
3 2 (2.13%) QA
4 1 (1.06%) COBIT
4 1 (1.06%) PCI DSS
System Software
1 2 (2.13%) Active Directory
1 2 (2.13%) VMware Infrastructure
2 1 (1.06%) BitLocker
Systems Management
1 3 (3.19%) SCOM
2 2 (2.13%) SCCM
3 1 (1.06%) HP SIM
3 1 (1.06%) Oracle Enterprise Manager
3 1 (1.06%) Oracle RMAN
3 1 (1.06%) WSUS
Vendors
1 10 (10.64%) Microsoft
2 7 (7.45%) ServiceNow
3 4 (4.26%) Cisco
3 4 (4.26%) SAP
4 2 (2.13%) IBM
4 2 (2.13%) JD Edwards
4 2 (2.13%) VMware
5 1 (1.06%) Blackboard
5 1 (1.06%) Blue Coat
5 1 (1.06%) CheckPoint
5 1 (1.06%) Citrix
5 1 (1.06%) F5
5 1 (1.06%) Forcepoint
5 1 (1.06%) HP
5 1 (1.06%) Juniper
5 1 (1.06%) MobileIron
5 1 (1.06%) NetApp
5 1 (1.06%) Oracle
5 1 (1.06%) ScanSafe
5 1 (1.06%) Veritas
Manchester, Lancashire
Spring Technology
Posted: 7 hours ago