The following table provides summary statistics for contract job vacancies advertised in the North West with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 3 months to 23 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
23 Mar 2017
Same period 2016 Same period 2015
Services Delivery
England / North West
Rank 108 68 80
Rank change year-on-year -40 +12  
Contract jobs citing Service Delivery 29 93 68
As % of all contract IT jobs advertised in the North West 1.13% 2.44% 1.95%
As % of the Processes & Methodologies category 1.37% 2.96% 2.47%
Number of daily rates quoted 18 54 25
Median daily rate £358 £339 £400
Median daily rate % change year-on-year +5.53% -15.31%  
90% offered a daily rate of more than £300 £222 £260
10% offered a daily rate of more than £533 £547 £539
UK excluding London median daily rate £400 £386 £375
% change year-on-year +3.55% +3.00%  
Number of hourly rates quoted 2 9 8
Median hourly rate £23.42 £36.00 £38.17
Median hourly rate % change year-on-year -34.95% -5.67%  
90% offered a hourly rate of more than £20.68 £15.64 £12.80
10% offered a hourly rate of more than £26.15 £47.91 £52.35
UK excluding London median hourly rate £16.50 £25.00 £14.85
% change year-on-year -34.00% +68.35%  

Service Delivery is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the North West with a requirement for process and methodology skills.

Contract Process & Methodology Skills
North West
Contract job vacancies with a requirement for process and methodology skills 2110 3146 2752
As % of all contract IT job vacancies advertised in the North West 82.42% 82.42% 78.72%
Number of daily rates quoted 1335 1901 1508
Median daily rate £400 £400 £400
90% offered a daily rate of more than £283 £290 £275
10% offered a daily rate of more than £550 £538 £550
UK excluding London median daily rate £410 £400 £399
% change year-on-year +2.50% +0.29%  
Number of hourly rates quoted 107 126 127
Median hourly rate £40.00 £38.00 £40.00
Median hourly rate % change year-on-year +5.26% -5.00%  
90% offered a hourly rate of more than £16.00 £16.25 £13.00
10% offered a hourly rate of more than £50.80 £50.00 £60.00
UK excluding London median hourly rate £36.00 £39.00 £30.00
% change year-on-year -7.69% +30.00%  

Service Delivery
Job Vacancy Trend in the North West

The job posting trend of jobs advertised in the North West citing Service Delivery as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Delivery in the North West

Service Delivery
Contractor Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in the North West.

Contractor daily rate trend for Service Delivery in the North West

Service Delivery
Contractor Daily Rate Histogram in the North West

The daily rate distribution of IT jobs citing Service Delivery in the North West over the 3 months to 23 March 2017.

Contractor daily rate histogram for Service Delivery in the North West

Service Delivery
Contractor Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery in the North West.

Contractor hourly rate trend for Service Delivery in the North West

Service Delivery
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the North West region over the 3 months to 23 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -9 15 £326 -1.13% 22
Cheshire +20 5 £325 -23.52% 3
Merseyside -7 3 £500 +1.01% 3
Lancashire +6 1 - - 2
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the North West

For the 6 months to 23 March 2017, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North West region with a requirement for Service Delivery.

1 29 (36.71%) ITIL
2 16 (20.25%) Problem Management
3 15 (18.99%) Finance
4 13 (16.46%) Project Management
4 13 (16.46%) Service Management
4 13 (16.46%) Change Management
4 13 (16.46%) Agile Software Development
5 10 (12.66%) Release Management
6 9 (11.39%) Security Cleared
7 8 (10.13%) SC Cleared
7 8 (10.13%) PRINCE2
7 8 (10.13%) Windows
7 8 (10.13%) Microsoft
7 8 (10.13%) Resource Allocation
8 7 (8.86%) SLA
8 7 (8.86%) Active Directory
8 7 (8.86%) ISEB
8 7 (8.86%) Configuration Management
8 7 (8.86%) Process Improvement
8 7 (8.86%) Supplier Management
9 6 (7.59%) Vulnerability Management
9 6 (7.59%) Disaster Recovery
9 6 (7.59%) ITSM
9 6 (7.59%) Stakeholder Management
9 6 (7.59%) Business Continuity
9 6 (7.59%) IBM Domino
9 6 (7.59%) Continuous Improvement
9 6 (7.59%) People Management
10 5 (6.33%) Analytical Skills
10 5 (6.33%) Service Design

Service Delivery
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (7.59%) IBM Domino
2 2 (2.53%) SharePoint
3 1 (1.27%) Exchange Server 2010
3 1 (1.27%) MS Exchange
3 1 (1.27%) SAS
3 1 (1.27%) Skype for Business
3 1 (1.27%) WebSphere
Applications
1 2 (2.53%) MS Office
2 1 (1.27%) MS Excel
2 1 (1.27%) MS PowerPoint
Business Applications
1 2 (2.53%) Dynamics AX
Cloud Services
1 2 (2.53%) IaaS
1 2 (2.53%) PaaS
1 2 (2.53%) SaaS
2 1 (1.27%) Office 365
2 1 (1.27%) OneDrive
Communications & Networking
1 5 (6.33%) LAN
2 4 (5.06%) Firewall
2 4 (5.06%) Internet
2 4 (5.06%) WAN
3 3 (3.80%) SAN
3 3 (3.80%) TCP/IP
4 2 (2.53%) Cisco Nexus
4 2 (2.53%) DNS
4 2 (2.53%) IP Telephony
4 2 (2.53%) Network Security
4 2 (2.53%) Wireless
5 1 (1.27%) Cisco ASA
5 1 (1.27%) DHCP
5 1 (1.27%) Ethernet
5 1 (1.27%) FCoE
5 1 (1.27%) Fibre Channel
5 1 (1.27%) IPv4
5 1 (1.27%) NetScaler
5 1 (1.27%) VLAN
5 1 (1.27%) VPN
Database & Business Intelligence
1 4 (5.06%) SQL Server
2 2 (2.53%) SQL Server 2008
2 2 (2.53%) SQL Server 2012
3 1 (1.27%) Data Warehouse
3 1 (1.27%) Oracle Database
3 1 (1.27%) Oracle Database 11g
3 1 (1.27%) Oracle Database 12c
3 1 (1.27%) SQL Server 2014
3 1 (1.27%) SQL Server Analysis Services
3 1 (1.27%) SQL Server Integration Services
3 1 (1.27%) SQL Server Reporting Services
General
1 15 (18.99%) Finance
2 4 (5.06%) Banking
3 2 (2.53%) French Language
3 2 (2.53%) Games
3 2 (2.53%) German Language
3 2 (2.53%) Manufacturing
3 2 (2.53%) Swedish Language
4 1 (1.27%) Legal
4 1 (1.27%) Local Government
4 1 (1.27%) Marketing
4 1 (1.27%) Retail
Job Titles
1 19 (24.05%) Service Manager
1 19 (24.05%) Services Delivery Manager
2 18 (22.78%) Delivery Manager
3 15 (18.99%) Analyst
4 7 (8.86%) ITIL Manager
5 5 (6.33%) Developer
5 5 (6.33%) ITIL Service Delivery Manager
5 5 (6.33%) ITIL Service Manager
5 5 (6.33%) Project Manager
5 5 (6.33%) Support Analyst
6 4 (5.06%) Domino Developer
6 4 (5.06%) Lead Developer
6 4 (5.06%) Operations Engineer
7 3 (3.80%) 2nd Line Support
7 3 (3.80%) Administrator
7 3 (3.80%) Business Analyst
7 3 (3.80%) Network Specialist
7 3 (3.80%) Programme Manager
7 3 (3.80%) Senior Operations Engineer
7 3 (3.80%) Software Engineer
Libraries, Frameworks & Software Standards
1 3 (3.80%) Node.js
2 2 (2.53%) React
3 1 (1.27%) Web Services
Miscellaneous
1 5 (6.33%) Analytical Skills
2 4 (5.06%) Mobile App
2 4 (5.06%) User Experience
3 3 (3.80%) Management Information System
3 3 (3.80%) Tandem
4 2 (2.53%) Interactive TV
4 2 (2.53%) IPTV
4 2 (2.53%) Life Science
4 2 (2.53%) MHEG
4 2 (2.53%) NHS
5 1 (1.27%) Blackberry
5 1 (1.27%) Computer Science
5 1 (1.27%) Data Centre
5 1 (1.27%) Fat Client
5 1 (1.27%) New Media
5 1 (1.27%) Online Banking
5 1 (1.27%) Replication
5 1 (1.27%) Smartphone
5 1 (1.27%) Thin Client
5 1 (1.27%) Virtual Team
Operating Systems
1 8 (10.13%) Windows
2 5 (6.33%) Linux
3 3 (3.80%) VME
4 2 (2.53%) Unix
5 1 (1.27%) AIX
5 1 (1.27%) Solaris
5 1 (1.27%) Windows 2000
5 1 (1.27%) Windows 7
5 1 (1.27%) Windows Phone
5 1 (1.27%) Windows Server
5 1 (1.27%) Windows Server 2008
5 1 (1.27%) Windows Server 2012
5 1 (1.27%) Windows XP
Processes & Methodologies
1 29 (36.71%) ITIL
2 16 (20.25%) Problem Management
3 13 (16.46%) Agile Software Development
3 13 (16.46%) Change Management
3 13 (16.46%) Project Management
3 13 (16.46%) Service Management
4 10 (12.66%) Release Management
5 8 (10.13%) PRINCE2
5 8 (10.13%) Resource Allocation
6 7 (8.86%) Configuration Management
6 7 (8.86%) Process Improvement
6 7 (8.86%) Supplier Management
7 6 (7.59%) Business Continuity
7 6 (7.59%) Continuous Improvement
7 6 (7.59%) Disaster Recovery
7 6 (7.59%) ITSM
7 6 (7.59%) People Management
7 6 (7.59%) Stakeholder Management
7 6 (7.59%) Vulnerability Management
8 5 (6.33%) Service Design
Programming Languages
1 5 (6.33%) SQL
2 3 (3.80%) Java
2 3 (3.80%) JavaScript
2 3 (3.80%) T-SQL
3 2 (2.53%) ActionScript
3 2 (2.53%) C#
3 2 (2.53%) C++
3 2 (2.53%) PHP
3 2 (2.53%) Ruby
4 1 (1.27%) PL/SQL
4 1 (1.27%) Shell Script
Qualifications
1 9 (11.39%) Security Cleared
2 8 (10.13%) SC Cleared
3 7 (8.86%) ISEB
4 4 (5.06%) Cisco Certification
5 3 (3.80%) CCIE
5 3 (3.80%) Degree
5 3 (3.80%) ITIL Certification
6 2 (2.53%) BPSS Clearance
6 2 (2.53%) CCNP
6 2 (2.53%) PRINCE2 Certification
6 2 (2.53%) PRINCE2 Practitioner
7 1 (1.27%) CCNA
7 1 (1.27%) CCSP
7 1 (1.27%) DBS Check
7 1 (1.27%) MCP
7 1 (1.27%) MCSE
7 1 (1.27%) Microsoft Certification
Quality Assurance & Compliance
1 7 (8.86%) SLA
2 5 (6.33%) QA
3 1 (1.27%) Disclosure Scotland
3 1 (1.27%) PCI DSS
System Software
1 7 (8.86%) Active Directory
2 2 (2.53%) VMware Infrastructure
3 1 (1.27%) Hyper-V
3 1 (1.27%) Microsoft Virtual Server
3 1 (1.27%) Virtual Desktop
3 1 (1.27%) Virtual Servers
3 1 (1.27%) VMware ESX
3 1 (1.27%) vSphere
Systems Management
1 3 (3.80%) SCCM
2 1 (1.27%) Forefront Identity Manager
2 1 (1.27%) Oracle Enterprise Manager
2 1 (1.27%) Oracle RMAN
2 1 (1.27%) SCOM
Vendors
1 8 (10.13%) Microsoft
2 4 (5.06%) Cisco
3 3 (3.80%) Fujitsu
3 3 (3.80%) ICL
4 2 (2.53%) Forcepoint
4 2 (2.53%) JD Edwards
4 2 (2.53%) OpenTV
4 2 (2.53%) ServiceNow
4 2 (2.53%) VMware
5 1 (1.27%) Apple
5 1 (1.27%) CheckPoint
5 1 (1.27%) Citrix
5 1 (1.27%) Dell
5 1 (1.27%) DocuSign
5 1 (1.27%) Juniper
5 1 (1.27%) Motorola
5 1 (1.27%) NetApp
5 1 (1.27%) Sophos
5 1 (1.27%) Veritas
5 1 (1.27%) Wyse
Manchester, Lancashire
Reed Technology
Rate: £170 per day
Posted: 3 days ago
Manchester, Lancashire
Resource Solutions - Xerox
Salary: Bonus
Posted: Yesterday