Technical Support Contracts in the North West

Technical Support
England > North West

The median Technical Support daily rate in the North West is £275 according to job vacancies posted during the 6 months to 25 April 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
25 Apr 2024
Same period 2023 Same period 2022
Rank 137 143 173
Rank change year-on-year +6 +30 -37
Contract jobs requiring a Technical Support 4 14 9
As % of all contract jobs advertised in the North West 0.14% 0.43% 0.23%
As % of the Job Titles category 0.15% 0.46% 0.23%
Number of daily rates quoted 3 12 6
10th Percentile £237 - £145
25th Percentile £246 £173 £149
Median daily rate (50th Percentile) £275 £194 £183
Median % change year-on-year +41.94% +6.16% -30.48%
75th Percentile £313 £330 £208
90th Percentile £328 £375 £227
England median daily rate £219 £273 £263
% change year-on-year -19.63% +3.81% +10.53%
Number of hourly rates quoted 1 1 0
Median hourly rate £29.00 £14.25 -
Median % change year-on-year +103.51% - -
England median hourly rate £19.05 £21.11 £18.76
% change year-on-year -9.76% +12.53% +50.08%

All Contract IT Job Vacancies
North West

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the North West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the North West with a recognized job title 2,622 3,055 3,850
% of contract IT jobs with a recognized job title 94.38% 94.64% 96.69%
Number of daily rates quoted 1,725 2,198 2,821
10th Percentile £281 £300 £206
25th Percentile £394 £405 £363
Median daily rate (50th Percentile) £495 £500 £463
Median % change year-on-year -1.00% +8.11% +9.11%
75th Percentile £585 £588 £560
90th Percentile £675 £675 £650
England median daily rate £525 £550 £525
% change year-on-year -4.55% +4.76% +10.53%
Number of hourly rates quoted 266 138 178
10th Percentile £11.07 £14.18 £11.36
25th Percentile £13.50 £20.00 £15.00
Median hourly rate £26.39 £30.54 £20.31
Median % change year-on-year -13.59% +50.37% +12.83%
75th Percentile £46.18 £46.51 £43.75
90th Percentile £63.75 £65.00 £58.75
England median hourly rate £35.65 £45.00 £22.50
% change year-on-year -20.78% +100.00% +0.36%

Technical Support
Job Vacancy Trend in the North West

Job postings that featured Technical Support in the job title as a proportion of all IT jobs advertised in the North West.

Job vacancy trend for Technical Support in the North West

Technical Support
Contractor Daily Rate Trend in the North West

3-month moving average daily rate quoted in jobs citing Technical Support in the North West.

Daily rate trend for Technical Support in the North West

Technical Support
Contractor Hourly Rate Trend in the North West

3-month moving average hourly rates quoted in jobs citing Technical Support in the North West.

Hourly rate trend for Technical Support in the North West

Technical Support
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support within the North West region over the 6 months to 25 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Manchester +16 2 £300 -21.05% 4
Merseyside +15 1 £230 +31.43% 7
Cumbria - 1 - - 10
Technical Support
England

Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the North West

For the 6 months to 25 April 2024, Technical Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the North West region featuring Technical Support in the job title.

1 2 (50.00%) Microsoft
2 1 (25.00%) Avaya
2 1 (25.00%) Red Hat
2 1 (25.00%) H.323
2 1 (25.00%) Change Management
2 1 (25.00%) Telecoms
2 1 (25.00%) IVR
2 1 (25.00%) Artificial Intelligence
2 1 (25.00%) Data Protection Act
2 1 (25.00%) Problem Management
2 1 (25.00%) Data Protection
2 1 (25.00%) PowerShell
2 1 (25.00%) Red Hat Enterprise Linux
2 1 (25.00%) Cloud Computing
2 1 (25.00%) RESTful
2 1 (25.00%) Azure
2 1 (25.00%) Machine Learning
2 1 (25.00%) IoT
2 1 (25.00%) Analytical Skills
2 1 (25.00%) TensorFlow
2 1 (25.00%) Fault Analysis
2 1 (25.00%) Problem-Solving
2 1 (25.00%) Tech Ops
2 1 (25.00%) Proactive Maintenance
2 1 (25.00%) PyTorch
2 1 (25.00%) Social Skills
2 1 (25.00%) Customer Service
2 1 (25.00%) Hugging Face
2 1 (25.00%) Kusto Query Language
2 1 (25.00%) ChatGPT

Technical Support Skill Set
Co-occurring Skills and Capabilities in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (25.00%) Apache
1 1 (25.00%) IIS
1 1 (25.00%) Tomcat
Applications
1 1 (25.00%) Microsoft Excel
Cloud Services
1 1 (25.00%) Azure
1 1 (25.00%) ChatGPT
1 1 (25.00%) Cloud Computing
Communications & Networking
1 1 (25.00%) H.323
1 1 (25.00%) HTTP
1 1 (25.00%) TCP/IP
General
1 1 (25.00%) Analytical Skills
1 1 (25.00%) Social Skills
1 1 (25.00%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (25.00%) Hugging Face
1 1 (25.00%) LangChain
1 1 (25.00%) PyTorch
1 1 (25.00%) RESTful
1 1 (25.00%) TensorFlow
Miscellaneous
1 1 (25.00%) Data Protection Act
1 1 (25.00%) IoT
1 1 (25.00%) IVR
Operating Systems
1 1 (25.00%) Linux
1 1 (25.00%) Red Hat Enterprise Linux
1 1 (25.00%) Windows
Processes & Methodologies
1 1 (25.00%) Artificial Intelligence
1 1 (25.00%) Change Management
1 1 (25.00%) Customer Service
1 1 (25.00%) Data Protection
1 1 (25.00%) Fault Analysis
1 1 (25.00%) ITIL
1 1 (25.00%) Machine Learning
1 1 (25.00%) Proactive Maintenance
1 1 (25.00%) Problem Management
1 1 (25.00%) Problem-Solving
1 1 (25.00%) Tech Ops
Programming Languages
1 1 (25.00%) Kusto Query Language
1 1 (25.00%) PowerShell
1 1 (25.00%) Python
1 1 (25.00%) SQL
Vendors
1 2 (50.00%) Microsoft
2 1 (25.00%) Avaya
2 1 (25.00%) Red Hat