Period
to 21 November 2017

The median contractor rate for a 2nd Line Support was £130 per day in advertised job vacancies in Scotland during the 6 months to 21 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Second Line Support
UK > Scotland
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 140 148 164
Rank change year-on-year +8 +16 -23
Contract jobs requiring a 2nd Line Support 47 33 30
As % of all contract IT jobs advertised in Scotland 0.94% 0.77% 0.49%
As % of the Job Titles category 0.98% 0.81% 0.51%
Number of daily rates quoted 21 18 7
Scotland median daily rate £130 £150 £125
Median daily rate % change year-on-year -13.33% +20.00% +8.70%
10th Percentile £95 £108 £112
90th Percentile £178 £307 £224
UK median daily rate £145 £160 £160
% change year-on-year -9.38% - -0.78%
Number of hourly rates quoted 12 3 14
Scotland median hourly rate £25.63 £21.00 £18.75
Median hourly rate % change year-on-year +22.02% +12.00% +13.64%
10th Percentile £15.13 £16.90 £13.75
90th Percentile £195.00 £22.45 £28.97
UK median hourly rate £15.13 £15.25 £15.00
% change year-on-year -0.82% +1.67% -

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Scotland. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Scotland
Contract vacancies in Scotland with a recognized job title 4793 4080 5828
% of contract IT jobs with a recognized job title 95.36% 94.64% 94.63%
Number of daily rates quoted 2723 2384 3014
Scotland median daily rate £385 £360 £365
Median daily rate % change year-on-year +6.94% -1.37% -2.67%
10th Percentile £225 £225 £227
90th Percentile £530 £495 £500
UK median daily rate £450 £425 £400
% change year-on-year +5.88% +6.25% -
Number of hourly rates quoted 143 118 124
Scotland median hourly rate £20.21 £16.16 £22.93
Median hourly rate % change year-on-year +25.08% -29.52% +31.00%
10th Percentile £11.25 £10.00 £10.00
90th Percentile £45.00 £43.00 £49.10
UK median hourly rate £18.69 £18.03 £18.00
% change year-on-year +3.66% +0.17% +9.09%

2nd Line Support
Job Vacancy Trend in Scotland

Job postings that featured 2nd Line Support in the job title as a percentage of all IT jobs advertised in Scotland.

Job vacancy trend for 2nd Line Support in Scotland

2nd Line Support
Contractor Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 2nd Line Support in Scotland.

Contractor daily rate trend for 2nd Line Support in Scotland

2nd Line Support
Contractor Daily Rate Histogram in Scotland

The daily rate distribution of IT jobs citing 2nd Line Support in Scotland over the 6 months to 21 November 2017.

Contractor daily rate histogram for 2nd Line Support in Scotland

2nd Line Support
Contractor Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 2nd Line Support in Scotland.

Contractor hourly rate trend for 2nd Line Support in Scotland

2nd Line Support
Contractor Hourly Rate Histogram in Scotland

The hourly rate distribution of IT jobs citing 2nd Line Support in Scotland over the 6 months to 21 November 2017.

Contractor hourly rate histogram for 2nd Line Support in Scotland

2nd Line Support
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the Scotland region over the 6 months to 21 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh -2 17 £105 -16.00%
Glasgow -6 13 £130 -8.77%
North Lanarkshire +3 6 £200 -
Aberdeen - 2 £158 -
Falkirk - 1 £125 -
Highlands - 1 £115 -
Argyll and Bute - 1 - -
Perth and Kinross - 1 - -
Scottish Borders - 1 £140 -
Stirling - 1 £150 -
East Lothian - 1 - -
Inverclyde - 1 £153 -
2nd Line Support
UK

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in Scotland

For the 6 months to 21 November 2017, 2nd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Scotland region featuring 2nd Line Support in the job title.

1 33 (70.21%) Windows
2 24 (51.06%) Microsoft
3 18 (38.30%) Active Directory
4 16 (34.04%) Windows 7
4 16 (34.04%) Office 365
4 16 (34.04%) Windows 10
5 13 (27.66%) SCCM
6 12 (25.53%) Microsoft Office
7 10 (21.28%) ITIL
7 10 (21.28%) Citrix
7 10 (21.28%) Windows Server 2008
8 9 (19.15%) Windows Server 2012
8 9 (19.15%) MS Exchange
9 8 (17.02%) HP
9 8 (17.02%) VMware
10 7 (14.89%) SLA
10 7 (14.89%) Cisco
10 7 (14.89%) SharePoint
10 7 (14.89%) SQL
10 7 (14.89%) Windows Server
11 6 (12.77%) SQL Server
11 6 (12.77%) Hyper-V
11 6 (12.77%) VMware Infrastructure
11 6 (12.77%) Smartphone
12 5 (10.64%) Mobile Device Management
12 5 (10.64%) Windows 8
13 4 (8.51%) Security Cleared
13 4 (8.51%) T-SQL
13 4 (8.51%) LAN
13 4 (8.51%) WAN

2nd Line Support Skill Set
Co-occurring IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (19.15%) MS Exchange
2 7 (14.89%) SharePoint
3 2 (4.26%) Exchange Server 2010
4 1 (2.13%) Blackberry Enterprise Server
4 1 (2.13%) Skype for Business
Applications
1 12 (25.53%) Microsoft Office
Business Applications
1 2 (4.26%) assyst
Cloud Services
1 16 (34.04%) Office 365
2 1 (2.13%) Microsoft Azure
2 1 (2.13%) OneDrive
2 1 (2.13%) Yammer
Communications & Networking
1 4 (8.51%) Internet
1 4 (8.51%) LAN
1 4 (8.51%) WAN
2 3 (6.38%) SAN
2 3 (6.38%) VPN
2 3 (6.38%) Wireless
3 2 (4.26%) DHCP
3 2 (4.26%) DNS
3 2 (4.26%) Skype
4 1 (2.13%) Broadband
4 1 (2.13%) Cisco IOS
4 1 (2.13%) Firewall
4 1 (2.13%) Remote Desktop
4 1 (2.13%) Wi-Fi
Database & Business Intelligence
1 6 (12.77%) SQL Server
2 2 (4.26%) Oracle Database
2 2 (4.26%) SQL Server 2008
Development Applications
1 4 (8.51%) SQL Server Management Studio (SSMS)
2 1 (2.13%) Team Foundation Server
2 1 (2.13%) Visual Studio
General
1 4 (8.51%) Finance
1 4 (8.51%) Telecoms
2 3 (6.38%) Banking
3 1 (2.13%) Multimedia
Miscellaneous
1 6 (12.77%) Smartphone
2 2 (4.26%) Driving Licence
2 2 (4.26%) Fat Client
2 2 (4.26%) Thin Client
3 1 (2.13%) Analytical Skills
3 1 (2.13%) Blackberry
3 1 (2.13%) Management Information System
3 1 (2.13%) PDA
Operating Systems
1 33 (70.21%) Windows
2 16 (34.04%) Windows 10
2 16 (34.04%) Windows 7
3 10 (21.28%) Windows Server 2008
4 9 (19.15%) Windows Server 2012
5 7 (14.89%) Windows Server
6 5 (10.64%) Windows 8
7 2 (4.26%) Android
8 1 (2.13%) Apple iOS
8 1 (2.13%) Linux
8 1 (2.13%) Mac OS
Processes & Methodologies
1 10 (21.28%) ITIL
2 5 (10.64%) Mobile Device Management
3 3 (6.38%) CRM
3 3 (6.38%) Database Tuning
3 3 (6.38%) Incident Management
3 3 (6.38%) Service Delivery
4 2 (4.26%) Biometrics
5 1 (2.13%) Application Packaging
5 1 (2.13%) Asset Management
5 1 (2.13%) Customer Engagement
5 1 (2.13%) Defect Management
5 1 (2.13%) Document Management
5 1 (2.13%) High Availability
5 1 (2.13%) Kalman Filter
5 1 (2.13%) Migration
5 1 (2.13%) Network Architecture
5 1 (2.13%) Service Management
5 1 (2.13%) System Testing
5 1 (2.13%) Time Management
5 1 (2.13%) User Acceptance Testing
Programming Languages
1 7 (14.89%) SQL
2 4 (8.51%) T-SQL
3 3 (6.38%) VBA
Qualifications
1 4 (8.51%) Security Cleared
2 3 (6.38%) Microsoft Certification
2 3 (6.38%) SC Cleared
3 2 (4.26%) ACSA
3 2 (4.26%) CCNA
3 2 (4.26%) Cisco Certification
3 2 (4.26%) ITIL Certification
3 2 (4.26%) MCSA
3 2 (4.26%) Network+ Certification
3 2 (4.26%) VERITAS Certified Professional (VCP)
3 2 (4.26%) VMware Certified Professional (VCP)
4 1 (2.13%) A+ Certification
4 1 (2.13%) CCENT
4 1 (2.13%) Degree
4 1 (2.13%) Master's Degree
4 1 (2.13%) MCITP
4 1 (2.13%) MCSE
4 1 (2.13%) MCTS
Quality Assurance & Compliance
1 7 (14.89%) SLA
2 3 (6.38%) Disclosure Scotland
System Software
1 18 (38.30%) Active Directory
2 6 (12.77%) Hyper-V
2 6 (12.77%) VMware Infrastructure
3 2 (4.26%) Microsoft Virtual Server
3 2 (4.26%) Terminal Services
3 2 (4.26%) Virtual Servers
3 2 (4.26%) XenDesktop
4 1 (2.13%) Microsoft App-V
Systems Management
1 13 (27.66%) SCCM
2 3 (6.38%) Backup Exec
2 3 (6.38%) Norton AntiVirus
3 1 (2.13%) MAILsweeper
3 1 (2.13%) SCOM
3 1 (2.13%) SCOrch
Vendors
1 24 (51.06%) Microsoft
2 10 (21.28%) Citrix
3 8 (17.02%) HP
3 8 (17.02%) VMware
4 7 (14.89%) Cisco
5 4 (8.51%) Sophos
6 3 (6.38%) Apple
6 3 (6.38%) Dell
6 3 (6.38%) Google
6 3 (6.38%) Juniper
6 3 (6.38%) Oracle
6 3 (6.38%) Symantec
6 3 (6.38%) Veeam
6 3 (6.38%) Veritas
7 2 (4.26%) Meru Networks
8 1 (2.13%) CheckPoint
8 1 (2.13%) CommVault
8 1 (2.13%) EMC
8 1 (2.13%) McAfee
8 1 (2.13%) ServiceNow