Period
to 20 June 2018

The median contractor rate for a 2nd Line Support was £200 per day in advertised job vacancies in Scotland during the 6 months to 20 June 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Second Line Support
UK > Scotland
6 months to
20 Jun 2018
Same period 2017 Same period 2016
Rank 153 132 184
Rank change year-on-year -21 +52 -38
Contract jobs requiring a 2nd Line Support 49 29 21
As % of all contract IT jobs advertised in Scotland 0.93% 0.76% 0.38%
As % of the Job Titles category 0.98% 0.80% 0.41%
Number of daily rates quoted 36 15 12
Scotland median daily rate £200 £123 £121
Median daily rate % change year-on-year +63.27% +1.03% -23.02%
10th Percentile £113 £99 £95
90th Percentile £226 £156 £186
UK median daily rate £163 £155 £163
% change year-on-year +4.84% -4.62% -
Number of hourly rates quoted 2 4 0
Scotland median hourly rate £15.90 £106.25 -
Median hourly rate % change year-on-year -85.04% - -
UK median hourly rate £16.00 £15.50 £15.00
% change year-on-year +3.23% +3.33% -4.61%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Scotland. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Scotland
Contract vacancies in Scotland with a recognized job title 5,011 3,643 5,152
% of contract IT jobs with a recognized job title 95.07% 95.27% 93.76%
Number of daily rates quoted 2,936 2,136 2,849
Scotland median daily rate £400 £375 £375
Median daily rate % change year-on-year +6.67% - -
10th Percentile £243 £213 £231
90th Percentile £538 £513 £525
UK median daily rate £450 £425 £420
% change year-on-year +5.88% +1.19% +5.00%
Number of hourly rates quoted 127 95 97
Scotland median hourly rate £16.50 £22.50 £22.50
Median hourly rate % change year-on-year -26.67% - +6.66%
10th Percentile £10.25 £11.31 £9.90
90th Percentile £48.30 £52.10 £44.05
UK median hourly rate £18.00 £18.70 £20.00
% change year-on-year -3.74% -6.50% +14.29%

2nd Line Support
Job Vacancy Trend in Scotland

Job postings that featured 2nd Line Support in the job title as a percentage of all IT jobs advertised in Scotland.

Job vacancy trend for 2nd Line Support in Scotland

2nd Line Support
Contractor Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 2nd Line Support in Scotland.

Contractor daily rate trend for 2nd Line Support in Scotland

2nd Line Support
Contractor Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 2nd Line Support in Scotland.

Contractor hourly rate trend for 2nd Line Support in Scotland

2nd Line Support
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the Scotland region over the 6 months to 20 June 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh -16 17 £120 +4.35% 3
Renfrewshire - 13 £220 -
Glasgow -15 12 £200 +33.33% 1
North Lanarkshire - 3 £140 - 1
Dundee -6 2 £218 +81.25%
Midlothian - 2 £119 -
2nd Line Support
UK

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in Scotland

For the 6 months to 20 June 2018, 2nd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Scotland region featuring 2nd Line Support in the job title.

1 45 (91.84%) Windows
2 37 (75.51%) Active Directory
3 31 (63.27%) Microsoft
3 31 (63.27%) SCCM
4 24 (48.98%) Windows Server
5 23 (46.94%) Windows Server 2008
5 23 (46.94%) Citrix
6 22 (44.90%) Windows 7
6 22 (44.90%) Windows 10
7 20 (40.82%) SC Cleared
7 20 (40.82%) Security Cleared
8 19 (38.78%) DHCP
8 19 (38.78%) DNS
9 17 (34.69%) VMware
10 16 (32.65%) Wi-Fi
10 16 (32.65%) Thin Client
10 16 (32.65%) Microsoft Office
10 16 (32.65%) Fat Client
11 15 (30.61%) Software Delivery
11 15 (30.61%) 3G
12 14 (28.57%) Windows Server 2003
12 14 (28.57%) Microsoft App-V
12 14 (28.57%) Windows 8
12 14 (28.57%) VMware Infrastructure
12 14 (28.57%) XenApp
13 13 (26.53%) Disclosure Scotland
13 13 (26.53%) Systems Management Server (SMS)
14 12 (24.49%) ThinPrint
14 12 (24.49%) Ivanti
15 11 (22.45%) ITIL

2nd Line Support Skill Set
Co-occurring IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (14.29%) MS Exchange
2 6 (12.24%) Exchange Server 2010
3 2 (4.08%) IBM Notes
4 1 (2.04%) Exchange Server 2013
4 1 (2.04%) Office Communications Server
4 1 (2.04%) Skype for Business
Applications
1 16 (32.65%) Microsoft Office
2 1 (2.04%) Microsoft Excel
Business Applications
1 2 (4.08%) assyst
Cloud Services
1 10 (20.41%) Office 365
Communications & Networking
1 19 (38.78%) DHCP
1 19 (38.78%) DNS
2 16 (32.65%) Wi-Fi
3 15 (30.61%) 3G
4 6 (12.24%) VPN
5 3 (6.12%) SMS
6 1 (2.04%) Internet
6 1 (2.04%) LAN
6 1 (2.04%) Remote Desktop
6 1 (2.04%) SAN
6 1 (2.04%) Skype
6 1 (2.04%) TCP/IP
6 1 (2.04%) Unified Communications
6 1 (2.04%) WAN
Database & Business Intelligence
1 1 (2.04%) Relational Database
Development Applications
1 1 (2.04%) MSI
General
1 4 (8.16%) Finance
2 3 (6.12%) Banking
Libraries, Frameworks & Software Standards
1 1 (2.04%) COM
Miscellaneous
1 16 (32.65%) Fat Client
1 16 (32.65%) Thin Client
2 5 (10.20%) Computer Science
3 2 (4.08%) Management Information System
3 2 (4.08%) Smartphone
4 1 (2.04%) Analytical Skills
4 1 (2.04%) Self-Motivation
4 1 (2.04%) User Experience
Operating Systems
1 45 (91.84%) Windows
2 24 (48.98%) Windows Server
3 23 (46.94%) Windows Server 2008
4 22 (44.90%) Windows 10
4 22 (44.90%) Windows 7
5 14 (28.57%) Windows 8
5 14 (28.57%) Windows Server 2003
6 4 (8.16%) Windows Server 2012
7 2 (4.08%) Apple iOS
7 2 (4.08%) Linux
8 1 (2.04%) Android
8 1 (2.04%) Red Hat Enterprise Linux
Processes & Methodologies
1 15 (30.61%) Software Delivery
2 11 (22.45%) ITIL
3 4 (8.16%) Service Delivery
4 3 (6.12%) Customer Engagement
4 3 (6.12%) Mobile Device Management
4 3 (6.12%) Problem-Solving
5 2 (4.08%) Incident Management
5 2 (4.08%) ITSM
5 2 (4.08%) Line Management
6 1 (2.04%) Asset Management
6 1 (2.04%) Capacity Planning
6 1 (2.04%) Decision-Making
6 1 (2.04%) Facilities Management
6 1 (2.04%) ITIL V3
6 1 (2.04%) Patch Management
6 1 (2.04%) Security Management
6 1 (2.04%) Service Desk Management
6 1 (2.04%) Service Management
6 1 (2.04%) Time Management
6 1 (2.04%) Visualisation
Programming Languages
1 3 (6.12%) SQL
2 2 (4.08%) PowerShell
3 1 (2.04%) VBA
Qualifications
1 20 (40.82%) SC Cleared
1 20 (40.82%) Security Cleared
2 6 (12.24%) BPSS Clearance
2 6 (12.24%) Degree
3 5 (10.20%) Computer Science Degree
4 2 (4.08%) ITIL Certification
5 1 (2.04%) HNC
5 1 (2.04%) HND
5 1 (2.04%) MCP
5 1 (2.04%) MCSE
5 1 (2.04%) Microsoft Certification
Quality Assurance & Compliance
1 13 (26.53%) Disclosure Scotland
2 2 (4.08%) GDPR
2 2 (4.08%) SLA
System Software
1 37 (75.51%) Active Directory
2 14 (28.57%) Microsoft App-V
2 14 (28.57%) VMware Infrastructure
2 14 (28.57%) XenApp
3 2 (4.08%) Hyper-V
4 1 (2.04%) Terminal Services
4 1 (2.04%) VMware ESXi
4 1 (2.04%) XenDesktop
Systems Management
1 31 (63.27%) SCCM
2 13 (26.53%) Systems Management Server (SMS)
3 1 (2.04%) AirWatch
3 1 (2.04%) SCOM
Vendors
1 31 (63.27%) Microsoft
2 23 (46.94%) Citrix
3 17 (34.69%) VMware
4 12 (24.49%) Ivanti
4 12 (24.49%) ThinPrint
5 7 (14.29%) Cisco
6 3 (6.12%) Apple
7 2 (4.08%) Altiris
7 2 (4.08%) HP
7 2 (4.08%) Lotus
7 2 (4.08%) Symantec
8 1 (2.04%) Red Hat
8 1 (2.04%) Sophos