Period
to 10 December 2018

The median contractor rate for a 2nd Line Support was £137 per day in advertised job vacancies in Scotland during the 6 months to 10 December 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Second Line Support
UK > Scotland
6 months to
10 Dec 2018
Same period 2017 Same period 2016
Rank 162 144 145
Rank change year-on-year -18 +1 +25
Contract jobs requiring a 2nd Line Support 40 41 36
As % of all contract IT jobs advertised in Scotland 0.77% 0.83% 0.87%
As % of the Job Titles category 0.80% 0.87% 0.91%
Number of daily rates quoted 22 18 21
Scotland median daily rate £137 £130 £160
Median daily rate % change year-on-year +5.00% -18.75% +33.33%
10th Percentile £120 £100 £113
90th Percentile £213 £187 £300
UK median daily rate £160 £145 £165
% change year-on-year +10.34% -12.12% +1.54%
Number of hourly rates quoted 3 13 4
Scotland median hourly rate £129.00 £25.00 £19.25
Median hourly rate % change year-on-year +416.00% +29.87% +2.67%
10th Percentile £37.70 £15.25 £16.33
90th Percentile £158.70 £195.00 £22.43
UK median hourly rate £16.50 £15.00 £15.25
% change year-on-year +10.00% -1.64% +1.67%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Scotland. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Scotland
Contract vacancies in Scotland with a recognized job title 4,970 4,732 3,949
% of contract IT jobs with a recognized job title 95.10% 95.63% 94.95%
Number of daily rates quoted 2,724 2,721 2,305
Scotland median daily rate £400 £388 £363
Median daily rate % change year-on-year +3.23% +6.90% -
10th Percentile £220 £225 £223
90th Percentile £550 £538 £500
UK median daily rate £450 £450 £425
% change year-on-year - +5.88% +4.94%
Number of hourly rates quoted 124 136 116
Scotland median hourly rate £17.50 £20.00 £17.25
Median hourly rate % change year-on-year -12.50% +15.94% -17.86%
10th Percentile £11.17 £11.20 £10.25
90th Percentile £44.43 £43.50 £44.75
UK median hourly rate £18.00 £18.70 £18.00
% change year-on-year -3.74% +3.89% -

2nd Line Support
Job Vacancy Trend in Scotland

Job postings that featured 2nd Line Support in the job title as a percentage of all IT jobs advertised in Scotland.

Job vacancy trend for 2nd Line Support in Scotland

2nd Line Support
Contractor Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 2nd Line Support in Scotland.

Contractor daily rate trend for 2nd Line Support in Scotland

2nd Line Support
Contractor Daily Rate Histogram in Scotland

The daily rate distribution of IT jobs citing 2nd Line Support in Scotland over the 6 months to 10 December 2018.

Contractor daily rate histogram for 2nd Line Support in Scotland

2nd Line Support
Contractor Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 2nd Line Support in Scotland.

Contractor hourly rate trend for 2nd Line Support in Scotland

2nd Line Support
Contractor Hourly Rate Histogram in Scotland

The hourly rate distribution of IT jobs citing 2nd Line Support in Scotland over the 6 months to 10 December 2018.

Contractor hourly rate histogram for 2nd Line Support in Scotland

2nd Line Support
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the Scotland region over the 6 months to 10 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh +9 20 £125 +16.28% 1
Glasgow -17 14 £133 +2.50% 1
Aberdeen +13 2 £194 +23.02%
Fife - 2 £200 -
North Lanarkshire -5 1 - -
Renfrewshire - 1 £305 -
2nd Line Support
UK

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in Scotland

For the 6 months to 10 December 2018, 2nd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Scotland region featuring 2nd Line Support in the job title.

1 35 (87.50%) Windows
2 28 (70.00%) Active Directory
3 21 (52.50%) Windows 10
4 18 (45.00%) Microsoft
4 18 (45.00%) Microsoft Office
5 17 (42.50%) Office 365
6 14 (35.00%) ITIL
6 14 (35.00%) Windows Server 2008
7 12 (30.00%) SCCM
7 12 (30.00%) Windows 7
8 10 (25.00%) Citrix
9 8 (20.00%) Windows Server
9 8 (20.00%) Finance
10 7 (17.50%) Windows Server 2012
10 7 (17.50%) Apple iOS
11 6 (15.00%) MCP
11 6 (15.00%) VBA
12 5 (12.50%) Remote Desktop
12 5 (12.50%) HP
12 5 (12.50%) MS Exchange
12 5 (12.50%) VMware
12 5 (12.50%) Apple
12 5 (12.50%) Banking
13 4 (10.00%) Incident Management
13 4 (10.00%) Exchange Server 2010
13 4 (10.00%) ITIL Certification
13 4 (10.00%) LAN
13 4 (10.00%) TCP/IP
13 4 (10.00%) VPN
13 4 (10.00%) Cisco

2nd Line Support Skill Set
Co-occurring IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (12.50%) MS Exchange
2 4 (10.00%) Exchange Server 2010
3 2 (5.00%) CMS
3 2 (5.00%) Drupal
3 2 (5.00%) Exchange Server 2013
3 2 (5.00%) SharePoint
4 1 (2.50%) WordPress
Applications
1 18 (45.00%) Microsoft Office
2 2 (5.00%) Photoshop
3 1 (2.50%) Adobe Illustrator
3 1 (2.50%) Adobe Premiere
Business Applications
1 2 (5.00%) assyst
Cloud Services
1 17 (42.50%) Office 365
2 2 (5.00%) OneDrive
Communications & Networking
1 5 (12.50%) Remote Desktop
2 4 (10.00%) LAN
2 4 (10.00%) TCP/IP
2 4 (10.00%) VPN
3 3 (7.50%) DHCP
3 3 (7.50%) DNS
3 3 (7.50%) Internet
3 3 (7.50%) Wireless
4 2 (5.00%) Ethernet
5 1 (2.50%) F5 BIG-IP GTM
5 1 (2.50%) F5 BIG-IP LTM
5 1 (2.50%) Firewall
5 1 (2.50%) WAN
5 1 (2.50%) Wi-Fi
Database & Business Intelligence
1 1 (2.50%) MySQL
Development Applications
1 2 (5.00%) Hudson
General
1 8 (20.00%) Finance
2 5 (12.50%) Banking
3 2 (5.00%) Manufacturing
4 1 (2.50%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (5.00%) COM
1 2 (5.00%) HTML
Miscellaneous
1 3 (7.50%) Blackberry
1 3 (7.50%) Driving Licence
1 3 (7.50%) Smartphone
2 2 (5.00%) Analytical Skills
2 2 (5.00%) Client/Server
2 2 (5.00%) Fat Client
2 2 (5.00%) Thin Client
3 1 (2.50%) e-Learning
3 1 (2.50%) iPad
3 1 (2.50%) iPhone
3 1 (2.50%) Management Information System
3 1 (2.50%) User Experience
Operating Systems
1 35 (87.50%) Windows
2 21 (52.50%) Windows 10
3 14 (35.00%) Windows Server 2008
4 12 (30.00%) Windows 7
5 8 (20.00%) Windows Server
6 7 (17.50%) Apple iOS
6 7 (17.50%) Windows Server 2012
7 3 (7.50%) Android
8 2 (5.00%) Linux
Processes & Methodologies
1 14 (35.00%) ITIL
2 4 (10.00%) Incident Management
3 2 (5.00%) Change Management
3 2 (5.00%) Data Protection
3 2 (5.00%) Infrastructure Engineering
3 2 (5.00%) Validation
3 2 (5.00%) Web Accessibility
4 1 (2.50%) Analytics
4 1 (2.50%) Asset Management
4 1 (2.50%) Content Management
4 1 (2.50%) Customer Engagement
4 1 (2.50%) Disk Encryption
4 1 (2.50%) Identity Management
4 1 (2.50%) Line Management
4 1 (2.50%) Network Load Balancing
4 1 (2.50%) Problem-Solving
4 1 (2.50%) Server Management
4 1 (2.50%) Storage Management
Programming Languages
1 6 (15.00%) VBA
2 3 (7.50%) Java
3 2 (5.00%) PowerShell
4 1 (2.50%) PHP
4 1 (2.50%) SQL
Qualifications
1 6 (15.00%) MCP
2 4 (10.00%) ITIL Certification
3 3 (7.50%) ACDT
3 3 (7.50%) ACHDS
3 3 (7.50%) ACTC
3 3 (7.50%) MCDST
3 3 (7.50%) MCSA
3 3 (7.50%) MCSE
3 3 (7.50%) MCSM
3 3 (7.50%) Microsoft Certification
3 3 (7.50%) Network+ Certification
4 1 (2.50%) CTC Cleared
4 1 (2.50%) Degree
4 1 (2.50%) Security Cleared
Quality Assurance & Compliance
1 4 (10.00%) Disclosure Scotland
2 2 (5.00%) SLA
System Software
1 28 (70.00%) Active Directory
2 3 (7.50%) VMware Infrastructure
2 3 (7.50%) XenApp
2 3 (7.50%) XenDesktop
2 3 (7.50%) XenServer
3 2 (5.00%) BitLocker
3 2 (5.00%) Terminal Services
3 2 (5.00%) Virtual Servers
4 1 (2.50%) VMware Workstation
Systems Management
1 12 (30.00%) SCCM
Vendors
1 18 (45.00%) Microsoft
2 10 (25.00%) Citrix
3 5 (12.50%) Apple
3 5 (12.50%) HP
3 5 (12.50%) VMware
4 4 (10.00%) Cisco
5 3 (7.50%) Oracle
6 2 (5.00%) Adobe
6 2 (5.00%) Dell
7 1 (2.50%) CheckPoint
7 1 (2.50%) F5
7 1 (2.50%) Juniper
7 1 (2.50%) McAfee
7 1 (2.50%) Twitter