Period
to 20 September 2018

The median contractor rate for a 2nd Line Support was £130 per day in advertised job vacancies in Scotland during the 6 months to 20 September 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Second Line Support
UK > Scotland
6 months to
20 Sep 2018
Same period 2017 Same period 2016
Rank 163 140 185
Rank change year-on-year -23 +45 -20
Contract jobs requiring a 2nd Line Support 41 42 26
As % of all contract IT jobs advertised in Scotland 0.75% 0.88% 0.50%
As % of the Job Titles category 0.79% 0.92% 0.53%
Number of daily rates quoted 21 18 13
Scotland median daily rate £130 £121 £125
Median daily rate % change year-on-year +7.22% -3.00% -30.07%
10th Percentile £114 £95 £93
90th Percentile £213 £151 £244
UK median daily rate £163 £150 £155
% change year-on-year +8.33% -3.23% -4.62%
Number of hourly rates quoted 3 11 3
Scotland median hourly rate £17.00 £26.25 £21.00
Median hourly rate % change year-on-year -35.24% +25.00% +13.51%
10th Percentile £14.60 £16.25 £16.90
90th Percentile £135.60 £195.00 £22.45
UK median hourly rate £17.50 £15.50 £15.00
% change year-on-year +12.90% +3.33% -

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Scotland. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Scotland
Contract vacancies in Scotland with a recognized job title 5,196 4,560 4,871
% of contract IT jobs with a recognized job title 95.22% 95.46% 93.35%
Number of daily rates quoted 2,888 2,581 2,802
Scotland median daily rate £400 £380 £365
Median daily rate % change year-on-year +5.26% +4.11% +0.97%
10th Percentile £230 £225 £228
90th Percentile £550 £530 £500
UK median daily rate £450 £438 £425
% change year-on-year +2.86% +2.94% +6.25%
Number of hourly rates quoted 144 124 119
Scotland median hourly rate £17.50 £23.25 £19.50
Median hourly rate % change year-on-year -24.73% +19.23% -7.14%
10th Percentile £10.75 £11.25 £10.00
90th Percentile £44.78 £44.85 £42.10
UK median hourly rate £17.87 £18.70 £19.00
% change year-on-year -4.47% -1.58% +5.56%

2nd Line Support
Job Vacancy Trend in Scotland

Job postings that featured 2nd Line Support in the job title as a percentage of all IT jobs advertised in Scotland.

Job vacancy trend for 2nd Line Support in Scotland

2nd Line Support
Contractor Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 2nd Line Support in Scotland.

Contractor daily rate trend for 2nd Line Support in Scotland

2nd Line Support
Contractor Daily Rate Histogram in Scotland

The daily rate distribution of IT jobs citing 2nd Line Support in Scotland over the 6 months to 20 September 2018.

Contractor daily rate histogram for 2nd Line Support in Scotland

2nd Line Support
Contractor Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 2nd Line Support in Scotland.

Contractor hourly rate trend for 2nd Line Support in Scotland

2nd Line Support
Contractor Hourly Rate Histogram in Scotland

The hourly rate distribution of IT jobs citing 2nd Line Support in Scotland over the 6 months to 20 September 2018.

Contractor hourly rate histogram for 2nd Line Support in Scotland

2nd Line Support
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the Scotland region over the 6 months to 20 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh +3 17 £119 +15.94% 3
Glasgow -9 16 £128 -1.92% 1
Renfrewshire - 3 £215 -
Aberdeen +9 2 £194 +28.74%
North Lanarkshire -3 2 - - 1
Dundee -8 1 - -
2nd Line Support
UK

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in Scotland

For the 6 months to 20 September 2018, 2nd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Scotland region featuring 2nd Line Support in the job title.

1 34 (82.93%) Windows
2 28 (68.29%) Active Directory
3 24 (58.54%) Microsoft
4 20 (48.78%) Windows 10
5 18 (43.90%) Windows Server 2008
6 17 (41.46%) SCCM
7 16 (39.02%) Windows Server
7 16 (39.02%) ITIL
7 16 (39.02%) Microsoft Office
8 14 (34.15%) Citrix
9 13 (31.71%) Windows 7
9 13 (31.71%) Office 365
10 10 (24.39%) VMware
11 8 (19.51%) Disclosure Scotland
12 7 (17.07%) SC Cleared
12 7 (17.07%) Security Cleared
12 7 (17.07%) VMware Infrastructure
12 7 (17.07%) Finance
12 7 (17.07%) DHCP
12 7 (17.07%) DNS
13 6 (14.63%) Cisco
13 6 (14.63%) HP
13 6 (14.63%) Microsoft App-V
13 6 (14.63%) Thin Client
13 6 (14.63%) Fat Client
13 6 (14.63%) XenApp
14 5 (12.20%) Apple iOS
14 5 (12.20%) Windows 8
14 5 (12.20%) Windows Server 2012
14 5 (12.20%) Systems Management Server (SMS)

2nd Line Support Skill Set
Co-occurring IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (12.20%) MS Exchange
2 4 (9.76%) Exchange Server 2010
3 2 (4.88%) CMS
3 2 (4.88%) Drupal
3 2 (4.88%) Exchange Server 2013
3 2 (4.88%) IBM Notes
4 1 (2.44%) Office Communications Server
4 1 (2.44%) Skype for Business
4 1 (2.44%) WordPress
Applications
1 16 (39.02%) Microsoft Office
2 2 (4.88%) Photoshop
3 1 (2.44%) Adobe Illustrator
3 1 (2.44%) Adobe Premiere
3 1 (2.44%) Microsoft Excel
Business Applications
1 2 (4.88%) assyst
Cloud Services
1 13 (31.71%) Office 365
Communications & Networking
1 7 (17.07%) DHCP
1 7 (17.07%) DNS
2 4 (9.76%) 3G
2 4 (9.76%) Remote Desktop
2 4 (9.76%) Wi-Fi
3 3 (7.32%) VPN
4 2 (4.88%) LAN
4 2 (4.88%) WAN
5 1 (2.44%) F5 BIG-IP GTM
5 1 (2.44%) F5 BIG-IP LTM
5 1 (2.44%) Firewall
5 1 (2.44%) Internet
5 1 (2.44%) Skype
5 1 (2.44%) TCP/IP
5 1 (2.44%) Unified Communications
Database & Business Intelligence
1 1 (2.44%) MySQL
Development Applications
1 2 (4.88%) Hudson
2 1 (2.44%) MSI
General
1 7 (17.07%) Finance
2 4 (9.76%) Banking
3 1 (2.44%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (4.88%) COM
1 2 (4.88%) HTML
Miscellaneous
1 6 (14.63%) Fat Client
1 6 (14.63%) Thin Client
2 3 (7.32%) Driving Licence
3 2 (4.88%) Analytical Skills
3 2 (4.88%) Smartphone
4 1 (2.44%) Computer Science
4 1 (2.44%) e-Learning
4 1 (2.44%) Management Information System
4 1 (2.44%) Self-Motivation
4 1 (2.44%) User Experience
Operating Systems
1 34 (82.93%) Windows
2 20 (48.78%) Windows 10
3 18 (43.90%) Windows Server 2008
4 16 (39.02%) Windows Server
5 13 (31.71%) Windows 7
6 5 (12.20%) Apple iOS
6 5 (12.20%) Windows 8
6 5 (12.20%) Windows Server 2003
6 5 (12.20%) Windows Server 2012
7 4 (9.76%) Android
8 3 (7.32%) Linux
Processes & Methodologies
1 16 (39.02%) ITIL
2 4 (9.76%) Incident Management
2 4 (9.76%) Infrastructure Engineering
2 4 (9.76%) Software Delivery
3 2 (4.88%) Customer Engagement
3 2 (4.88%) Line Management
3 2 (4.88%) Mobile Device Management
3 2 (4.88%) Problem-Solving
3 2 (4.88%) Service Delivery
3 2 (4.88%) Web Accessibility
4 1 (2.44%) Asset Management
4 1 (2.44%) Capacity Planning
4 1 (2.44%) Data Protection
4 1 (2.44%) Facilities Management
4 1 (2.44%) ITIL V3
4 1 (2.44%) ITSM
4 1 (2.44%) Network Load Balancing
4 1 (2.44%) Time Management
4 1 (2.44%) Trend Analysis
4 1 (2.44%) Visualisation
Programming Languages
1 3 (7.32%) VBA
2 2 (4.88%) PowerShell
2 2 (4.88%) SQL
3 1 (2.44%) PHP
Qualifications
1 7 (17.07%) SC Cleared
1 7 (17.07%) Security Cleared
2 5 (12.20%) ITIL Certification
3 3 (7.32%) BPSS Clearance
3 3 (7.32%) Degree
3 3 (7.32%) MCP
4 1 (2.44%) Computer Science Degree
4 1 (2.44%) HNC
4 1 (2.44%) HND
4 1 (2.44%) MCSE
4 1 (2.44%) Microsoft Certification
Quality Assurance & Compliance
1 8 (19.51%) Disclosure Scotland
2 1 (2.44%) GDPR
2 1 (2.44%) SLA
System Software
1 28 (68.29%) Active Directory
2 7 (17.07%) VMware Infrastructure
3 6 (14.63%) Microsoft App-V
3 6 (14.63%) XenApp
4 2 (4.88%) BitLocker
4 2 (4.88%) Terminal Services
5 1 (2.44%) Hyper-V
5 1 (2.44%) VMware ESXi
5 1 (2.44%) XenDesktop
Systems Management
1 17 (41.46%) SCCM
2 5 (12.20%) Systems Management Server (SMS)
3 1 (2.44%) AirWatch
Vendors
1 24 (58.54%) Microsoft
2 14 (34.15%) Citrix
3 10 (24.39%) VMware
4 6 (14.63%) Cisco
4 6 (14.63%) HP
5 4 (9.76%) Ivanti
5 4 (9.76%) ThinPrint
6 3 (7.32%) Apple
7 2 (4.88%) Adobe
7 2 (4.88%) Altiris
7 2 (4.88%) Dell
7 2 (4.88%) Lotus
7 2 (4.88%) Symantec
8 1 (2.44%) CheckPoint
8 1 (2.44%) F5
8 1 (2.44%) Juniper
8 1 (2.44%) McAfee
8 1 (2.44%) Sophos
8 1 (2.44%) Twitter