Service Analyst Contracts in Scotland

Service Analyst
UK > Scotland

The median Service Analyst daily rate in Scotland is £175, according to job vacancies posted in the 6 months leading up to 20 September 2024.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
20 Sep 2024
Same period 2023 Same period 2022
Rank 93 93 113
Rank change year-on-year 0 +20 +7
Contract jobs requiring a Service Analyst 20 56 69
As % of all contract jobs advertised in Scotland 1.07% 2.28% 2.05%
As % of the Job Titles category 1.14% 2.41% 2.13%
Number of daily rates quoted 13 34 46
10th Percentile £114 £124 £127
25th Percentile £156 £154 £132
Median daily rate (50th Percentile) £175 £223 £180
Median % change year-on-year -21.35% +23.61% -14.29%
75th Percentile £330 £250 £355
90th Percentile £340 £400 £443
UK median daily rate £200 £225 £200
% change year-on-year -11.11% +12.50% +11.11%
Number of hourly rates quoted 0 5 1
10th Percentile - - -
25th Percentile - £14.25 £19.28
Median hourly rate - £14.50 £19.85
Median % change year-on-year - -26.95% +122.78%
75th Percentile - £14.75 £20.43
90th Percentile - - -
UK median hourly rate £17.00 £16.00 £15.50
% change year-on-year +6.25% +3.23% +12.73%

All Contract IT Job Vacancies
Scotland

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in Scotland. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Scotland with a recognized job title 1,755 2,319 3,235
% of contract IT jobs with a recognized job title 93.65% 94.31% 95.91%
Number of daily rates quoted 1,056 1,495 2,309
10th Percentile £200 £250 £230
25th Percentile £350 £400 £400
Median daily rate (50th Percentile) £450 £475 £475
Median % change year-on-year -5.26% - +5.56%
75th Percentile £550 £550 £553
90th Percentile £653 £638 £638
UK median daily rate £525 £530 £550
% change year-on-year -0.94% -3.64% +10.00%
Number of hourly rates quoted 74 62 60
10th Percentile £12.32 £12.14 £12.52
25th Percentile £14.73 £14.25 £15.47
Median hourly rate £18.20 £17.72 £18.83
Median % change year-on-year +2.71% -5.87% +17.66%
75th Percentile £24.17 £58.75 £40.75
90th Percentile £46.81 £73.25 £55.95
UK median hourly rate £43.00 £44.50 £26.00
% change year-on-year -3.37% +71.15% +30.00%

Service Analyst
Job Vacancy Trend in Scotland

Job postings that featured Service Analyst in the job title as a proportion of all IT jobs advertised in Scotland.

Job vacancy trend for Service Analyst in Scotland

Service Analyst
Contractor Daily Rate Trend in Scotland

3-month moving average daily rate quoted in jobs citing Service Analyst in Scotland.

Daily rate trend for Service Analyst in Scotland

Service Analyst
Daily Rate Histogram in Scotland

Daily rate distribution for jobs citing Service Analyst in Scotland over the 6 months to 20 September 2024.

Daily rate histogram for Service Analyst in Scotland

Service Analyst
Contractor Hourly Rate Trend in Scotland

3-month moving average hourly rates quoted in jobs citing Service Analyst in Scotland.

Hourly rate trend for Service Analyst in Scotland

Service Analyst
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Analyst within the Scotland region over the 6 months to 20 September 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Glasgow +2 12 £175 -55.53% 2
West Lothian 0 4 £168 +24.44%
Midlothian - 2 £205 -
Edinburgh +10 1 £210 +23.35% 1
Lanarkshire - 1 £130 - 2
Service Analyst
UK

Service Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Scotland

For the 6 months to 20 September 2024, Service Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Scotland region featuring Service Analyst in the job title.

1 8 (40.00%) Customer Service
2 7 (35.00%) Active Directory
2 7 (35.00%) ITIL
2 7 (35.00%) ITSM
3 6 (30.00%) Service Management
3 6 (30.00%) Security Cleared
4 5 (25.00%) SC Cleared
5 4 (20.00%) Windows
5 4 (20.00%) Azure
5 4 (20.00%) Microsoft 365
5 4 (20.00%) Problem-Solving
5 4 (20.00%) Social Skills
5 4 (20.00%) Accessibility
6 3 (15.00%) Public Sector
7 2 (10.00%) Entra ID
7 2 (10.00%) Chat Support
7 2 (10.00%) Chatbot
7 2 (10.00%) Windows Server 2016
7 2 (10.00%) Windows Server 2019
7 2 (10.00%) Conversational UI
7 2 (10.00%) Microsoft Intune
7 2 (10.00%) Windows Server 2012
7 2 (10.00%) Confluence
7 2 (10.00%) HubSpot
7 2 (10.00%) Ticket Management
7 2 (10.00%) Windows 10
7 2 (10.00%) Microsoft
7 2 (10.00%) VMware
7 2 (10.00%) Data Protection
7 2 (10.00%) Software Testing

Service Analyst Skill Set
Co-occurring Skills and Capabilities in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (10.00%) Confluence
Applications
1 2 (10.00%) Chatbot
Cloud Services
1 4 (20.00%) Azure
1 4 (20.00%) Microsoft 365
2 2 (10.00%) Entra ID
Communications & Networking
1 1 (5.00%) Internet
1 1 (5.00%) Remote Desktop
Development Applications
1 2 (10.00%) JIRA
General
1 4 (20.00%) Social Skills
2 3 (15.00%) Public Sector
3 2 (10.00%) Banking
3 2 (10.00%) German Language
3 2 (10.00%) Italian Language
4 1 (5.00%) Analytical Skills
4 1 (5.00%) Inclusion and Diversity
4 1 (5.00%) Military
Miscellaneous
1 2 (10.00%) Data Protection Act
2 1 (5.00%) Driving Licence
2 1 (5.00%) iPad
2 1 (5.00%) iPhone
2 1 (5.00%) Product Ownership
Operating Systems
1 4 (20.00%) Windows
2 2 (10.00%) Windows 10
2 2 (10.00%) Windows Server 2012
2 2 (10.00%) Windows Server 2016
2 2 (10.00%) Windows Server 2019
3 1 (5.00%) Apple iOS
Processes & Methodologies
1 8 (40.00%) Customer Service
2 7 (35.00%) ITIL
2 7 (35.00%) ITSM
3 6 (30.00%) Service Management
4 4 (20.00%) Problem-Solving
5 2 (10.00%) Chat Support
5 2 (10.00%) Conversational UI
5 2 (10.00%) Customer Experience
5 2 (10.00%) Data Protection
5 2 (10.00%) Incident Management
5 2 (10.00%) Software Testing
5 2 (10.00%) Ticket Management
6 1 (5.00%) Configuration Management
6 1 (5.00%) Continuous Improvement
6 1 (5.00%) CRM
6 1 (5.00%) Information Management
6 1 (5.00%) IT Asset Management
6 1 (5.00%) Knowledge Management
6 1 (5.00%) Problem Management
6 1 (5.00%) User Experience
Qualifications
1 6 (30.00%) Security Cleared
2 5 (25.00%) SC Cleared
3 1 (5.00%) Degree
Quality Assurance & Compliance
1 4 (20.00%) Accessibility
System Software
1 7 (35.00%) Active Directory
2 2 (10.00%) VMware Infrastructure
Systems Management
1 2 (10.00%) Microsoft Intune
Vendors
1 2 (10.00%) HubSpot
1 2 (10.00%) Microsoft
1 2 (10.00%) Veeam
1 2 (10.00%) VMware
2 1 (5.00%) Apple
2 1 (5.00%) ServiceNow