The median contractor rate for a Service Analyst was £300 per day in advertised job vacancies during the 3 months to 23 May 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Analyst
UK
3 months to
23 May 2017
Same period 2016 Same period 2015
Rank 203 181 125
Rank change year-on-year -22 -56  
Contract jobs requiring a Service Analyst 529 751 966
As % of all contract IT jobs advertised in the UK 1.18% 1.40% 1.76%
As % of the Job Titles category 1.25% 1.48% 1.85%
Number of daily rates quoted 304 404 418
Median daily rate £300 £250 £300
Median daily rate % change year-on-year +20.00% -16.66%  
90% offered a daily rate of more than £109 £111 £115
10% offered a daily rate of more than £475 £475 £475
UK excluding London median daily rate £300 £230 £290
% change year-on-year +30.43% -20.68%  
Number of hourly rates quoted 100 161 259
Median hourly rate £13.60 £14.00 £13.00
Median hourly rate % change year-on-year -2.85% +7.69%  
90% offered a hourly rate of more than £11.00 £10.20 £10.02
10% offered a hourly rate of more than £18.00 £19.00 £18.57
UK excluding London median hourly rate £13.50 £14.00 £12.50
% change year-on-year -3.57% +12.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
UK
Contract job vacancies with a job title containing a recognized job role 42472 50787 52200
As % of all contract IT job vacancies advertised in the UK 94.75% 94.99% 94.84%
Number of daily rates quoted 27448 33138 32083
Median daily rate £438 £425 £400
Median daily rate % change year-on-year +2.94% +6.25%  
90% offered a daily rate of more than £275 £260 £250
10% offered a daily rate of more than £600 £600 £575
UK excluding London median daily rate £400 £400 £375
% change year-on-year - +6.66%  
Number of hourly rates quoted 1310 1476 2091
Median hourly rate £18.00 £17.50 £16.50
Median hourly rate % change year-on-year +2.85% +6.06%  
90% offered a hourly rate of more than £11.50 £11.00 £11.00
10% offered a hourly rate of more than £47.50 £44.00 £41.72
UK excluding London median hourly rate £17.77 £17.50 £16.00
% change year-on-year +1.54% +9.37%  

Service Analyst
Job Vacancy Trend

The job posting trend of jobs advertised that featured Service Analyst in the job title.

Job vacancy trend for Service Analyst in the UK

Service Analyst
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Analyst.

Contractor daily rate trend for Service Analyst in the UK

Service Analyst
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Service Analyst over the 3 months to 23 May 2017.

Contractor daily rate histogram for Service Analyst in the UK

Service Analyst
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Analyst.

Contractor hourly rate trend for Service Analyst in the UK

Service Analyst
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing Service Analyst over the 3 months to 23 May 2017.

Contractor hourly rate histogram for Service Analyst in the UK

Service Analyst
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Analyst within the UK over the 3 months to 23 May 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -27 501 £283 +13.00% 100
London -14 181 £225 -26.82% 31
South East +27 140 £390 +30.00% 23
East of England -38 40 £263 +98.11% 6
West Midlands +31 39 £375 +226.08% 7
Yorkshire +6 38 £125 -41.03% 9
Surrey +14 30 £400 +166.66% 4
Buckinghamshire -10 30 £390 +4.00% 6
Hampshire +16 29 £274 -12.40% 8
Berkshire +40 28 £130 -67.50% 2
Milton Keynes -1 25 £390 +4.00% 6
City of London -8 25 £183 -47.85% 12
East Midlands -28 22 £400 +185.71% 3
North West -10 21 £140 -44.00% 10
Northamptonshire +8 19 £425 -5.55% 2
South West -12 19 £300 +4.34% 9
West Yorkshire +5 17 £375 +4.89% 5
Cambridgeshire +13 16 £111 -5.74% 2
Northampton +12 16 £425 +295.34% 2
Bedfordshire +3 16 £300 +106.89%
Coventry +22 14 £340 +67.90% 3
Reading +31 12 £325 -18.75%
East Sussex +3 12 £475 +35.71% 1
Scotland +7 11 £320 +14.28% 5
South Yorkshire +4 11 £85 -33.98% 1
Warwickshire +14 10 £400 +247.82% 1
Warwick +13 9 £268 +132.60%
South Wales +11 9 £375 +229.67% 2
Peterborough +10 9 - - 1
Wales +8 9 £375 +229.67% 2

Service Analyst Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 23 May 2017, Service Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Service Analyst in the job title.

1 410 (38.00%) Windows
2 364 (33.73%) Active Directory
3 359 (33.27%) ITIL
4 292 (27.06%) Microsoft
5 272 (25.21%) Microsoft Office
6 270 (25.02%) Finance
7 224 (20.76%) Windows 7
8 176 (16.31%) Service Management
9 120 (11.12%) SLA
10 101 (9.36%) ITSM
11 87 (8.06%) Analytical Skills
12 82 (7.60%) Agile Software Development
13 78 (7.23%) Service Delivery
13 78 (7.23%) Business Analysis
14 75 (6.95%) Change Management
15 74 (6.86%) Incident Management
16 72 (6.67%) Microsoft Excel
16 72 (6.67%) Windows XP
17 65 (6.02%) Banking
17 65 (6.02%) Windows 10
18 63 (5.84%) Security Cleared
18 63 (5.84%) ITIL Certification
18 63 (5.84%) Stakeholder Management
19 61 (5.65%) Problem Management
20 60 (5.56%) SQL
21 59 (5.47%) Citrix
22 57 (5.28%) MS Exchange
22 57 (5.28%) Legal
22 57 (5.28%) Blackberry
23 53 (4.91%) Office 365

Service Analyst Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 57 (5.28%) MS Exchange
2 39 (3.61%) SharePoint
3 31 (2.87%) Blackberry Enterprise Server
4 24 (2.22%) Exchange Server 2010
5 16 (1.48%) IBM Notes
6 13 (1.20%) Skype for Business
7 10 (0.93%) Exchange Server 2003
8 7 (0.65%) SharePoint 2013
9 6 (0.56%) SharePoint 2010
10 5 (0.46%) Exchange Server 2007
10 5 (0.46%) SAS
11 4 (0.37%) Exchange Server 2013
11 4 (0.37%) Oracle SOA Suite
11 4 (0.37%) Oracle Workflow
12 3 (0.28%) IIS
13 2 (0.19%) Confluence
13 2 (0.19%) JBoss
13 2 (0.19%) Tomcat
13 2 (0.19%) WildFly
14 1 (0.093%) Apache Pig
Applications
1 272 (25.21%) Microsoft Office
2 72 (6.67%) Microsoft Excel
3 30 (2.78%) Microsoft PowerPoint
4 27 (2.50%) MS Visio
5 16 (1.48%) Spreadsheet
6 12 (1.11%) Microsoft Project
7 3 (0.28%) InfoPath
8 1 (0.093%) SPSS
Business Applications
1 20 (1.85%) Remedy ITSM
2 9 (0.83%) Dynamics CRM
3 2 (0.19%) assyst
3 2 (0.19%) Dynamics AX
3 2 (0.19%) Dynamics NAV
3 2 (0.19%) Payment Gateway
3 2 (0.19%) SAP Oil and Gas
3 2 (0.19%) SystmOne
3 2 (0.19%) Workday HCM
4 1 (0.093%) Eikon
4 1 (0.093%) Salesforce.com CRM
Cloud Services
1 53 (4.91%) Office 365
2 9 (0.83%) Microsoft Azure
3 5 (0.46%) Azure Active Directory
4 4 (0.37%) Cloud Computing
5 3 (0.28%) Amazon AWS
5 3 (0.28%) SaaS
6 2 (0.19%) G Suite
6 2 (0.19%) IaaS
6 2 (0.19%) OneDrive
7 1 (0.093%) Google Drive
7 1 (0.093%) Oracle Service Cloud
Communications & Networking
1 36 (3.34%) TCP/IP
2 33 (3.06%) VPN
3 22 (2.04%) DNS
3 22 (2.04%) Remote Desktop
4 21 (1.95%) DHCP
5 17 (1.58%) Internet
5 17 (1.58%) LAN
5 17 (1.58%) WAN
6 16 (1.48%) Wireless
7 10 (0.93%) Intranet
8 9 (0.83%) Firewall
8 9 (0.83%) Skype
9 7 (0.65%) Wi-Fi
10 5 (0.46%) VoIP
11 4 (0.37%) HTTP
12 2 (0.19%) BGP
12 2 (0.19%) IP Telephony
12 2 (0.19%) LDAP
12 2 (0.19%) PBX
12 2 (0.19%) SAN
Database & Business Intelligence
1 10 (0.93%) SQL Server
2 8 (0.74%) Relational Database
3 6 (0.56%) Data Warehouse
4 5 (0.46%) DB2
4 5 (0.46%) IBM InfoSphere
5 4 (0.37%) Big Data
5 4 (0.37%) DataStage
5 4 (0.37%) MS Access
6 3 (0.28%) Hadoop
7 2 (0.19%) Blockchain
7 2 (0.19%) BusinessObjects
7 2 (0.19%) Crystal Reports
7 2 (0.19%) Oracle Database
7 2 (0.19%) Power BI
7 2 (0.19%) SQL Server Reporting Services
8 1 (0.093%) MySQL
8 1 (0.093%) SAS Visual Analytics
8 1 (0.093%) SQL Server 2005
8 1 (0.093%) SQL Server 2014
8 1 (0.093%) SQL Server Integration Services
Development Applications
1 14 (1.30%) JIRA
2 6 (0.56%) SoapUI
3 5 (0.46%) Team Foundation Server
4 4 (0.37%) ERwin
4 4 (0.37%) Fiddler
4 4 (0.37%) LoadRunner
4 4 (0.37%) PowerDesigner
4 4 (0.37%) Talend Open Studio
4 4 (0.37%) Visual Studio
5 2 (0.19%) Selenium
5 2 (0.19%) WebDriver
6 1 (0.093%) Gatling
6 1 (0.093%) Git (software)
6 1 (0.093%) Jenkins
6 1 (0.093%) MSTest
6 1 (0.093%) SonarQube
6 1 (0.093%) Sonatype Nexus
6 1 (0.093%) SpecFlow
6 1 (0.093%) SQL Server Management Studio (SSMS)
6 1 (0.093%) Visual Studio Team System
General
1 270 (25.02%) Finance
2 65 (6.02%) Banking
3 57 (5.28%) Legal
4 31 (2.87%) Law
5 27 (2.50%) Retail
6 26 (2.41%) Telecoms
7 20 (1.85%) Financial Institution
8 19 (1.76%) Investment Banking
9 15 (1.39%) French Language
10 11 (1.02%) Italian Language
11 8 (0.74%) Billing
11 8 (0.74%) German Language
11 8 (0.74%) Japanese Language
11 8 (0.74%) Manufacturing
11 8 (0.74%) Marketing
11 8 (0.74%) Publishing
12 7 (0.65%) Back Office
12 7 (0.65%) Retail Banking
13 6 (0.56%) Spanish Language
14 5 (0.46%) Portuguese Language
Libraries, Frameworks & Software Standards
1 12 (1.11%) Web Services
2 10 (0.93%) FIX Protocol
3 8 (0.74%) XML
4 6 (0.56%) HTML
4 6 (0.56%) Middleware
4 6 (0.56%) Oracle Fusion
5 5 (0.46%) .NET
6 4 (0.37%) CSS
6 4 (0.37%) XML Messaging
6 4 (0.37%) XML Schema
7 3 (0.28%) AngularJS
7 3 (0.28%) REST
8 2 (0.19%) Twitter Bootstrap
9 1 (0.093%) JSP
9 1 (0.093%) RabbitMQ
9 1 (0.093%) React
9 1 (0.093%) RESTful
9 1 (0.093%) Struts
9 1 (0.093%) XSL
9 1 (0.093%) XSLT
Miscellaneous
1 87 (8.06%) Analytical Skills
2 57 (5.28%) Blackberry
3 33 (3.06%) Management Information System
4 20 (1.85%) Video Conferencing
5 18 (1.67%) NHS
6 15 (1.39%) iPhone
7 14 (1.30%) Data Centre
8 12 (1.11%) Driving Licence
8 12 (1.11%) User Experience
9 11 (1.02%) Computer Science
10 10 (0.93%) Enterprise Software
10 10 (0.93%) Smartphone
11 8 (0.74%) Fat Client
11 8 (0.74%) SWIFT
11 8 (0.74%) Thin Client
12 6 (0.56%) Client/Server
12 6 (0.56%) CMDB
12 6 (0.56%) Freedom of Information
12 6 (0.56%) Greenfield Project
12 6 (0.56%) iPad
Operating Systems
1 410 (38.00%) Windows
2 224 (20.76%) Windows 7
3 72 (6.67%) Windows XP
4 65 (6.02%) Windows 10
5 45 (4.17%) Windows Server
6 32 (2.97%) Windows 8
7 29 (2.69%) Mac OS X
8 20 (1.85%) Windows Server 2008
9 19 (1.76%) Android
10 18 (1.67%) Windows Server 2012
11 15 (1.39%) Unix
12 14 (1.30%) Linux
13 13 (1.20%) Windows Vista
14 10 (0.93%) Apple iOS
14 10 (0.93%) Windows Server 2003
15 9 (0.83%) Mac OS
15 9 (0.83%) Windows 2000
16 2 (0.19%) Solaris
16 2 (0.19%) Windows Mobile
17 1 (0.093%) MVS
Processes & Methodologies
1 359 (33.27%) ITIL
2 176 (16.31%) Service Management
3 101 (9.36%) ITSM
4 82 (7.60%) Agile Software Development
5 78 (7.23%) Business Analysis
5 78 (7.23%) Service Delivery
6 75 (6.95%) Change Management
7 74 (6.86%) Incident Management
8 63 (5.84%) Stakeholder Management
9 61 (5.65%) Problem Management
10 44 (4.08%) Project Management
11 35 (3.24%) Data Analysis
11 35 (3.24%) ITIL V3
11 35 (3.24%) Migration
12 30 (2.78%) Waterfall
13 28 (2.59%) Asset Management
13 28 (2.59%) Root Cause Analysis
14 27 (2.50%) Release Management
15 24 (2.22%) Workflow
16 23 (2.13%) Process Improvement
Programming Languages
1 60 (5.56%) SQL
2 16 (1.48%) Java
3 8 (0.74%) C#
3 8 (0.74%) PowerShell
4 7 (0.65%) Perl
4 7 (0.65%) VBA
5 5 (0.46%) C
6 3 (0.28%) JavaScript
6 3 (0.28%) PHP
6 3 (0.28%) Python
6 3 (0.28%) R
6 3 (0.28%) VB
7 2 (0.19%) PL/SQL
8 1 (0.093%) C++
8 1 (0.093%) COBOL
8 1 (0.093%) Go
8 1 (0.093%) JCL
8 1 (0.093%) MATLAB
Qualifications
1 63 (5.84%) ITIL Certification
1 63 (5.84%) Security Cleared
2 43 (3.99%) SC Cleared
3 36 (3.34%) Degree
4 26 (2.41%) Microsoft Certification
5 19 (1.76%) ISEB
6 14 (1.30%) MCP
7 12 (1.11%) DV Cleared
7 12 (1.11%) ISTQB
8 9 (0.83%) MCSE
9 8 (0.74%) ITIL Foundation Certificate
10 7 (0.65%) BPSS Clearance
10 7 (0.65%) MOS
11 6 (0.56%) MCSA
12 5 (0.46%) DBS Check
13 4 (0.37%) A+ Certification
14 3 (0.28%) IIBA
14 3 (0.28%) MCITP
15 2 (0.19%) CTC Cleared
15 2 (0.19%) ISTQB Foundation Certification
Quality Assurance & Compliance
1 120 (11.12%) SLA
2 18 (1.67%) PMO
3 15 (1.39%) Disclosure Scotland
4 13 (1.20%) QA
5 8 (0.74%) MiFID
6 6 (0.56%) EMIR
7 4 (0.37%) ISO20022
8 3 (0.28%) Data Quality
8 3 (0.28%) Dodd-Frank
8 3 (0.28%) GDPR
8 3 (0.28%) Sarbanes-Oxley
8 3 (0.28%) Solvency II
9 2 (0.19%) FATCA
9 2 (0.19%) ISO 9000
10 1 (0.093%) COBIT
10 1 (0.093%) IFRS
10 1 (0.093%) P3O
10 1 (0.093%) PCI DSS
System Software
1 364 (33.73%) Active Directory
2 22 (2.04%) VMware Infrastructure
3 13 (1.20%) Virtual Desktop
3 13 (1.20%) vSphere
4 4 (0.37%) BitLocker
4 4 (0.37%) VMware ESXi
4 4 (0.37%) XenApp
5 3 (0.28%) Hyper-V
5 3 (0.28%) Terminal Services
6 2 (0.19%) EMC RecoverPoint
7 1 (0.093%) KVM
7 1 (0.093%) Oracle RAC
7 1 (0.093%) Tivoli Workload Scheduler
7 1 (0.093%) Virtual Servers
7 1 (0.093%) XenDesktop
Systems Management
1 48 (4.45%) SCCM
2 8 (0.74%) Systems Management Server (SMS)
3 5 (0.46%) AirWatch
3 5 (0.46%) Microsoft Intune
3 5 (0.46%) SCOM
3 5 (0.46%) Tivoli
4 3 (0.28%) HP Quality Center
4 3 (0.28%) Microsoft Clustering
4 3 (0.28%) OVSD
4 3 (0.28%) Symantec Enterprise Vault
5 2 (0.19%) DameWare
5 2 (0.19%) Symantec Endpoint Protection
6 1 (0.093%) EMC NetWorker
6 1 (0.093%) Ganglia
6 1 (0.093%) Nagios
6 1 (0.093%) nmon
6 1 (0.093%) OpenView
6 1 (0.093%) SCVMM
6 1 (0.093%) Tivoli Monitoring
6 1 (0.093%) vRealize
Vendors
1 292 (27.06%) Microsoft
2 59 (5.47%) Citrix
3 48 (4.45%) Cisco
3 48 (4.45%) ServiceNow
4 34 (3.15%) Remedy
5 33 (3.06%) LANDesk
5 33 (3.06%) Oracle
6 28 (2.59%) HP
6 28 (2.59%) VMware
7 27 (2.50%) Apple
8 16 (1.48%) Lotus
9 13 (1.20%) SAP
10 10 (0.93%) Avaya
11 8 (0.74%) Altiris
11 8 (0.74%) Google
11 8 (0.74%) Workday
12 7 (0.65%) BMC
12 7 (0.65%) Dell
12 7 (0.65%) iManage
12 7 (0.65%) Intel
Woking, Surrey
Michael Bailey Associates
Rate: Market Rates
Posted: 1 hour ago
Redhill, Surrey
LEXSTRA
Rate: £450 - £550 per day
Posted: 20 hours ago
Northampton, Northamptonshire
Lorien Resourcing
Posted: 5 days ago
Coventry, West Midlands (County)
Network ITR
Rate: £14.5 per hour
Posted: 6 days ago
Northampton, Northamptonshire
Lorien Resourcing
Posted: 6 days ago
Leamington Spa, Warwickshire
Lorien Resourcing
Posted: 5 days ago
Southampton, Hampshire
Roc Search
Posted: 6 days ago
Chippenham, Wiltshire
Roc Search
Posted: 5 days ago
Sheffield, South Yorkshire
Capita Resourcing - IT Resourcing
Rate: £85 per day
Posted: 6 days ago
Milton Keynes, Buckinghamshire
Lorien Resourcing
Rate: £18 per annum
Posted: 6 days ago
Huntingdon, Cambridgeshire
Rullion
Rate: £111 per day
Posted: 5 days ago
Cardiff, South Glamorgan
HAYS INFORMATION TECHNOLOGY
Rate: £13.00 per hour
Posted: 6 days ago
York, North Yorkshire
4it Recruitment Ltd
Rate: From £100 to £120 per day Market Rate
Posted: 4 days ago
Edinburgh, Midlothian
Harvey Nash plc
Posted: 6 days ago
Manchester, Lancashire
AMS contingency
Rate: Negotiable
Posted: 4 days ago
West Drayton, Middlesex
ReThink Recruitment
Rate: £120 - £130 per day
Posted: 4 days ago
Cardiff, South Glamorgan
Stott & May
Rate: £350 - £400 per day
Posted: 6 days ago
Basingstoke
Spectrum IT
Rate: £120 - £150 per day
Posted: 13 days ago