Period
to 24 November 2017

The median contractor rate for a 3rd Line Support was £324 per day in advertised job vacancies in the South East during the 6 months to 24 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Third Line Support
England > South East
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 284 256 261
Rank change year-on-year -28 +5 +20
Contract jobs requiring a 3rd Line Support 91 124 138
As % of all contract IT jobs advertised in the South East 0.54% 0.75% 0.71%
As % of the Job Titles category 0.57% 0.79% 0.75%
Number of daily rates quoted 54 100 75
South East median daily rate £324 £275 £278
Median daily rate % change year-on-year +17.73% -0.90% +11.00%
10th Percentile £206 £174 £182
90th Percentile £413 £426 £400
England median daily rate £283 £275 £276
% change year-on-year +2.73% -0.36% +8.66%
Number of hourly rates quoted 6 8 14
South East median hourly rate £13.03 £34.64 £30.00
Median hourly rate % change year-on-year -62.40% +15.47% +76.47%
10th Percentile £12.24 £19.95 £20.38
90th Percentile £19.41 £43.28 £38.45
England median hourly rate £19.44 £20.00 £22.50
% change year-on-year -2.80% -11.11% +4.65%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
South East
Contract vacancies in the South East with a recognized job title 15902 15635 18500
% of contract IT jobs with a recognized job title 94.50% 93.94% 94.94%
Number of daily rates quoted 9436 9281 10868
South East median daily rate £415 £400 £388
Median daily rate % change year-on-year +3.75% +3.23% +6.90%
10th Percentile £238 £225 £230
90th Percentile £575 £550 £525
England median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 641 786 927
South East median hourly rate £18.00 £19.50 £18.50
Median hourly rate % change year-on-year -7.69% +5.41% +15.63%
10th Percentile £11.00 £10.25 £10.33
90th Percentile £48.75 £48.75 £47.50
England median hourly rate £18.50 £18.50 £18.00
% change year-on-year - +2.78% +9.09%

3rd Line Support
Job Vacancy Trend in the South East

Job postings that featured 3rd Line Support in the job title as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for 3rd Line Support in the South East

3rd Line Support
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 3rd Line Support in the South East.

Contractor daily rate trend for 3rd Line Support in the South East

3rd Line Support
Contractor Daily Rate Histogram in the South East

The daily rate distribution of IT jobs citing 3rd Line Support in the South East over the 6 months to 24 November 2017.

Contractor daily rate histogram for 3rd Line Support in the South East

3rd Line Support
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 3rd Line Support in the South East.

Contractor hourly rate trend for 3rd Line Support in the South East

3rd Line Support
Contractor Hourly Rate Histogram in the South East

The hourly rate distribution of IT jobs citing 3rd Line Support in the South East over the 6 months to 24 November 2017.

Contractor hourly rate histogram for 3rd Line Support in the South East

3rd Line Support
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 3rd Line Support within the South East region over the 6 months to 24 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -37 46 £325 +18.18% 5
Berkshire -32 22 £325 +18.18% 4
Buckinghamshire -9 21 £300 +7.62%
Hampshire +3 20 £245 -25.76% 3
Surrey -1 15 £344 +62.48% 4
West Sussex 0 6 £275 -10.57%
Oxfordshire +6 3 - - 1
Kent -11 3 £365 +104.90%
Middlesex - 1 £213 -
3rd Line Support
England

3rd Line Support Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 24 November 2017, 3rd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region featuring 3rd Line Support in the job title.

1 68 (74.73%) Windows
2 52 (57.14%) VMware
3 48 (52.75%) Active Directory
4 44 (48.35%) Windows Server
5 38 (41.76%) Windows Server 2012
6 37 (40.66%) Windows Server 2008
7 33 (36.26%) Microsoft
8 31 (34.07%) ITIL
9 30 (32.97%) VMware Infrastructure
10 25 (27.47%) Firewall
11 24 (26.37%) Office 365
12 23 (25.27%) Cisco
13 21 (23.08%) Security Cleared
14 20 (21.98%) SC Cleared
14 20 (21.98%) Windows 7
14 20 (21.98%) HP
14 20 (21.98%) Citrix
15 19 (20.88%) SQL Server
16 18 (19.78%) Windows 10
17 17 (18.68%) Virtual Environments
17 17 (18.68%) SQL
17 17 (18.68%) Windows Server 2003
18 16 (17.58%) Microsoft Certification
19 15 (16.48%) vSphere
20 14 (15.38%) SCCM
21 13 (14.29%) PowerShell
21 13 (14.29%) Hyper-V
21 13 (14.29%) SAN
21 13 (14.29%) WAN
21 13 (14.29%) SharePoint

3rd Line Support Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (14.29%) SharePoint
2 12 (13.19%) MS Exchange
3 6 (6.59%) Exchange Server 2010
4 5 (5.49%) IIS
5 3 (3.30%) Exchange Server 2003
6 1 (1.10%) Apache
6 1 (1.10%) Blackberry Enterprise Server
6 1 (1.10%) Exchange Server 2013
6 1 (1.10%) IBM Domino
6 1 (1.10%) JBoss
6 1 (1.10%) Quickr
6 1 (1.10%) Skype for Business
6 1 (1.10%) Tomcat
Applications
1 12 (13.19%) Microsoft Office
2 1 (1.10%) MS Visio
Business Applications
1 5 (5.49%) Dynamics CRM
1 5 (5.49%) Dynamics GP
Cloud Services
1 24 (26.37%) Office 365
2 8 (8.79%) Microsoft Azure
3 2 (2.20%) Azure Active Directory
3 2 (2.20%) Mimecast
4 1 (1.10%) Amazon AWS
4 1 (1.10%) IaaS
Communications & Networking
1 25 (27.47%) Firewall
2 13 (14.29%) LAN
2 13 (14.29%) SAN
2 13 (14.29%) WAN
3 8 (8.79%) TCP/IP
4 7 (7.69%) DHCP
4 7 (7.69%) DNS
5 3 (3.30%) VLAN
5 3 (3.30%) VPN
5 3 (3.30%) Wireshark
6 2 (2.20%) 3GPP
6 2 (2.20%) Cisco ASA
6 2 (2.20%) Cisco IOS
6 2 (2.20%) MPLS
6 2 (2.20%) NetScaler
6 2 (2.20%) Network Security
6 2 (2.20%) SMTP
6 2 (2.20%) VoIP
6 2 (2.20%) Wireless
7 1 (1.10%) Cisco Nexus
Database & Business Intelligence
1 19 (20.88%) SQL Server
2 7 (7.69%) SQL Server 2008
3 2 (2.20%) SQL Server 2005
4 1 (1.10%) PostgreSQL
4 1 (1.10%) SQL Server 2012
Development Applications
1 2 (2.20%) MSI
General
1 4 (4.40%) Finance
1 4 (4.40%) Telecoms
2 3 (3.30%) Banking
3 2 (2.20%) Back Office
3 2 (2.20%) Manufacturing
3 2 (2.20%) Military
3 2 (2.20%) Online Betting
3 2 (2.20%) Publishing
4 1 (1.10%) French Language
4 1 (1.10%) Retail
Libraries, Frameworks & Software Standards
1 7 (7.69%) X-Windows
2 5 (5.49%) .NET
Miscellaneous
1 7 (7.69%) Analytical Skills
2 3 (3.30%) Data Centre
2 3 (3.30%) Video Conferencing
3 2 (2.20%) Fat Client
3 2 (2.20%) Greenfield Project
3 2 (2.20%) iPad
3 2 (2.20%) iPhone
3 2 (2.20%) Replication
3 2 (2.20%) Thin Client
4 1 (1.10%) Blackberry
4 1 (1.10%) Client/Server
4 1 (1.10%) Computer Science
4 1 (1.10%) Data Protection Act
4 1 (1.10%) Distributed Denial-of-Service
4 1 (1.10%) FMCG
4 1 (1.10%) Management Information System
4 1 (1.10%) Mobile App
4 1 (1.10%) Smart Meter
4 1 (1.10%) Smartphone
4 1 (1.10%) Virtual Team
Operating Systems
1 68 (74.73%) Windows
2 44 (48.35%) Windows Server
3 38 (41.76%) Windows Server 2012
4 37 (40.66%) Windows Server 2008
5 20 (21.98%) Windows 7
6 18 (19.78%) Windows 10
7 17 (18.68%) Windows Server 2003
8 10 (10.99%) Linux
8 10 (10.99%) Windows 8
9 9 (9.89%) Unix
10 3 (3.30%) Solaris
10 3 (3.30%) Windows Vista
11 2 (2.20%) Android
11 2 (2.20%) Red Hat Enterprise Linux
11 2 (2.20%) Windows Phone
11 2 (2.20%) Windows XP
12 1 (1.10%) Apple iOS
12 1 (1.10%) Mac OS
12 1 (1.10%) Windows Embedded Compact
Processes & Methodologies
1 31 (34.07%) ITIL
2 17 (18.68%) Virtual Environments
3 13 (14.29%) Change Management
4 11 (12.09%) ITIL V3
5 8 (8.79%) Load Balancing
5 8 (8.79%) Patch Management
6 7 (7.69%) Service Management
7 6 (6.59%) Migration
7 6 (6.59%) Problem Management
8 5 (5.49%) CRM
8 5 (5.49%) Operational Acceptance Criteria
9 4 (4.40%) Mobile Device Management
10 3 (3.30%) Configuration Management
10 3 (3.30%) Continuous Improvement
10 3 (3.30%) Disk Encryption
10 3 (3.30%) Infrastructure Monitoring
10 3 (3.30%) ITSM
10 3 (3.30%) Performance Tuning
10 3 (3.30%) Service Delivery
10 3 (3.30%) Software Deployment
Programming Languages
1 17 (18.68%) SQL
2 13 (14.29%) PowerShell
3 2 (2.20%) VB
3 2 (2.20%) VBScript
Qualifications
1 21 (23.08%) Security Cleared
2 20 (21.98%) SC Cleared
3 16 (17.58%) Microsoft Certification
4 7 (7.69%) Cisco Certification
4 7 (7.69%) DV Cleared
5 6 (6.59%) MCSE
6 5 (5.49%) CCNA
7 4 (4.40%) Degree
7 4 (4.40%) MCP
8 3 (3.30%) MCSA
8 3 (3.30%) VMware Certified Professional (VCP)
9 2 (2.20%) CCA
9 2 (2.20%) CCENT
9 2 (2.20%) CCNP
9 2 (2.20%) Citrix Certification
10 1 (1.10%) CCAA
10 1 (1.10%) CCSA
10 1 (1.10%) VCAP
Quality Assurance & Compliance
1 12 (13.19%) SLA
2 3 (3.30%) QA
System Software
1 48 (52.75%) Active Directory
2 30 (32.97%) VMware Infrastructure
3 15 (16.48%) vSphere
4 13 (14.29%) Hyper-V
5 8 (8.79%) VMware ESXi
6 5 (5.49%) BitLocker
6 5 (5.49%) VMware Workstation
6 5 (5.49%) XenApp
7 4 (4.40%) Virtual Machines
7 4 (4.40%) Virtual Servers
7 4 (4.40%) XenDesktop
8 3 (3.30%) ProxySG
8 3 (3.30%) Sendmail
8 3 (3.30%) XenServer
9 2 (2.20%) VMware Server
10 1 (1.10%) Microsoft App-V
10 1 (1.10%) Microsoft Virtual Server
Systems Management
1 14 (15.38%) SCCM
2 4 (4.40%) NetBackup
3 3 (3.30%) McAfee ePO
4 2 (2.20%) CA Spectrum
4 2 (2.20%) OpenView
4 2 (2.20%) OpenView Configuration Management
4 2 (2.20%) Oracle RMAN
4 2 (2.20%) OVSD
4 2 (2.20%) SCOM
4 2 (2.20%) Systems Management Server (SMS)
4 2 (2.20%) vRealize
5 1 (1.10%) AirWatch
5 1 (1.10%) Cisco CUCM
5 1 (1.10%) Cobbler
5 1 (1.10%) Microsoft Clustering
5 1 (1.10%) Opscode Chef
5 1 (1.10%) PowerCLI
5 1 (1.10%) Stealthwatch
5 1 (1.10%) Symantec Endpoint Protection
5 1 (1.10%) vCenter Server
Vendors
1 52 (57.14%) VMware
2 33 (36.26%) Microsoft
3 23 (25.27%) Cisco
4 20 (21.98%) Citrix
4 20 (21.98%) HP
5 8 (8.79%) F5
5 8 (8.79%) McAfee
6 7 (7.69%) Lumension
7 5 (5.49%) Juniper
7 5 (5.49%) Palo Alto
7 5 (5.49%) Red Hat
8 4 (4.40%) Dell
8 4 (4.40%) IBM
8 4 (4.40%) ServiceNow
9 3 (3.30%) Blue Coat
9 3 (3.30%) Proofpoint
9 3 (3.30%) Veeam
10 2 (2.20%) Draytek
10 2 (2.20%) SolarWinds
10 2 (2.20%) SonicWALL