Period
to 17 November 2017

The median contractor rate for a Desktop Support Engineer was £163 per day in advertised job vacancies in the South East during the 6 months to 17 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Desktop Support Engineer
England > South East
6 months to
17 Nov 2017
Same period 2016 Same period 2015
Rank 306 305 296
Rank change year-on-year -1 -9 -42
Contract jobs requiring a Desktop Support Engineer 71 77 99
As % of all contract IT jobs advertised in the South East 0.42% 0.46% 0.51%
As % of the Job Titles category 0.45% 0.49% 0.53%
Number of daily rates quoted 43 39 44
South East median daily rate £163 £145 £163
Median daily rate % change year-on-year +12.07% -10.77% -4.41%
10th Percentile £108 £108 £109
90th Percentile £200 £223 £230
England median daily rate £160 £155 £154
% change year-on-year +3.23% +0.81% -6.82%
Number of hourly rates quoted 19 20 44
South East median hourly rate £15.55 £15.00 £14.70
Median hourly rate % change year-on-year +3.67% +2.04% -5.16%
10th Percentile £12.80 £11.47 £11.27
90th Percentile £20.75 £19.55 £20.70
England median hourly rate £15.38 £15.00 £14.50
% change year-on-year +2.50% +3.45% -5.00%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
South East
Contract vacancies in the South East with a recognized job title 15922 15769 18594
% of contract IT jobs with a recognized job title 94.51% 93.99% 94.94%
Number of daily rates quoted 9446 9385 10896
South East median daily rate £415 £400 £388
Median daily rate % change year-on-year +3.75% +3.23% +7.64%
10th Percentile £240 £226 £230
90th Percentile £575 £550 £525
England median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 645 783 927
South East median hourly rate £18.00 £19.44 £18.00
Median hourly rate % change year-on-year -7.38% +7.97% +12.50%
10th Percentile £10.75 £10.25 £10.25
90th Percentile £48.75 £48.75 £47.35
England median hourly rate £18.70 £18.38 £17.98
% change year-on-year +1.77% +2.20% +8.97%

Desktop Support Engineer
Job Vacancy Trend in the South East

Job postings that featured Desktop Support Engineer in the job title as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Desktop Support Engineer in the South East

Desktop Support Engineer
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Desktop Support Engineer in the South East.

Contractor daily rate trend for Desktop Support Engineer in the South East

Desktop Support Engineer
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Desktop Support Engineer in the South East.

Contractor hourly rate trend for Desktop Support Engineer in the South East

Desktop Support Engineer
Contractor Hourly Rate Histogram in the South East

The hourly rate distribution of IT jobs citing Desktop Support Engineer in the South East over the 6 months to 17 November 2017.

Contractor hourly rate histogram for Desktop Support Engineer in the South East

Desktop Support Engineer
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support Engineer within the South East region over the 6 months to 17 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -14 25 £148 +9.26% 3
Surrey -24 20 £175 +16.67% 1
Berkshire +7 16 £148 -8.67% 1
Hampshire +6 14 £180 +30.91%
Kent - 7 £200 -
Buckinghamshire -22 5 £125 +8.70% 1
Oxfordshire -5 4 £150 +11.11% 1
West Sussex - 4 £165 -
East Sussex -1 1 £128 -63.04%
Desktop Support Engineer
England

Desktop Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 17 November 2017, Desktop Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region featuring Desktop Support Engineer in the job title.

1 58 (81.69%) Windows
2 38 (53.52%) Active Directory
2 38 (53.52%) Windows 10
3 33 (46.48%) Windows 7
4 28 (39.44%) Microsoft
5 19 (26.76%) Office 365
6 17 (23.94%) LAN
7 16 (22.54%) Microsoft Office
8 15 (21.13%) WAN
9 13 (18.31%) Citrix
10 12 (16.90%) VPN
11 11 (15.49%) ITIL
11 11 (15.49%) SCCM
11 11 (15.49%) Windows 8
12 9 (12.68%) Security Cleared
12 9 (12.68%) MS Exchange
12 9 (12.68%) TCP/IP
12 9 (12.68%) Migration
13 8 (11.27%) Finance
13 8 (11.27%) SC Cleared
14 7 (9.86%) Apple iOS
14 7 (9.86%) Android
14 7 (9.86%) Time Management
14 7 (9.86%) SLA
14 7 (9.86%) Cisco
15 6 (8.45%) Apple
15 6 (8.45%) Bloomberg
15 6 (8.45%) Microsoft App-V
15 6 (8.45%) Smartphone
15 6 (8.45%) Eikon

Desktop Support Engineer Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (12.68%) MS Exchange
2 3 (4.23%) SharePoint
3 2 (2.82%) IBM Notes
4 1 (1.41%) Exchange Server 2007
4 1 (1.41%) SharePoint 2013
4 1 (1.41%) Skype for Business
Applications
1 16 (22.54%) Microsoft Office
2 2 (2.82%) MS Visio
Business Applications
1 6 (8.45%) Eikon
Cloud Services
1 19 (26.76%) Office 365
2 2 (2.82%) OneDrive
Communications & Networking
1 17 (23.94%) LAN
2 15 (21.13%) WAN
3 12 (16.90%) VPN
4 9 (12.68%) TCP/IP
5 4 (5.63%) DNS
6 3 (4.23%) DHCP
6 3 (4.23%) Internet
7 1 (1.41%) 3G
7 1 (1.41%) 4G
7 1 (1.41%) ADSL
7 1 (1.41%) Ethernet
7 1 (1.41%) Firewall
7 1 (1.41%) Skype
7 1 (1.41%) SMS
7 1 (1.41%) Wi-Fi
7 1 (1.41%) Wireless
7 1 (1.41%) WLAN
Development Applications
1 1 (1.41%) Visual Studio
General
1 8 (11.27%) Finance
2 4 (5.63%) Manufacturing
3 2 (2.82%) Electronics
3 2 (2.82%) Marketing
3 2 (2.82%) Telecoms
4 1 (1.41%) Advertising
4 1 (1.41%) Publishing
Miscellaneous
1 6 (8.45%) Smartphone
2 4 (5.63%) NHS
3 2 (2.82%) Blackberry
3 2 (2.82%) PDA
4 1 (1.41%) Analytical Skills
4 1 (1.41%) CMDB
4 1 (1.41%) Driving Licence
4 1 (1.41%) iPad
4 1 (1.41%) iPhone
4 1 (1.41%) Video Conferencing
Operating Systems
1 58 (81.69%) Windows
2 38 (53.52%) Windows 10
3 33 (46.48%) Windows 7
4 11 (15.49%) Windows 8
5 7 (9.86%) Android
5 7 (9.86%) Apple iOS
6 5 (7.04%) Windows Server
6 5 (7.04%) Windows XP
7 4 (5.63%) Windows Server 2008
8 3 (4.23%) Windows Server 2012
9 1 (1.41%) Linux
9 1 (1.41%) Mac OS
9 1 (1.41%) Mac OS X
9 1 (1.41%) Windows Server 2003
Processes & Methodologies
1 11 (15.49%) ITIL
2 9 (12.68%) Migration
3 7 (9.86%) Time Management
4 3 (4.23%) Break/Fix
4 3 (4.23%) Data Migration
4 3 (4.23%) Incident Management
4 3 (4.23%) Service Management
5 2 (2.82%) Asset Management
5 2 (2.82%) Business Intelligence
5 2 (2.82%) Digital Marketing
5 2 (2.82%) Programme Management
5 2 (2.82%) Service Delivery
6 1 (1.41%) Customer Engagement
6 1 (1.41%) IT Audit
6 1 (1.41%) Mentoring
6 1 (1.41%) Mobile Device Management
6 1 (1.41%) Network Management
6 1 (1.41%) Proactive Monitoring
6 1 (1.41%) Problem Management
6 1 (1.41%) Statistics
Qualifications
1 9 (12.68%) Security Cleared
2 8 (11.27%) SC Cleared
3 3 (4.23%) Microsoft Certification
4 1 (1.41%) BC Cleared
4 1 (1.41%) DBS Check
4 1 (1.41%) Degree
4 1 (1.41%) MCITP
4 1 (1.41%) MCP
4 1 (1.41%) MCSA
4 1 (1.41%) MCTS
Quality Assurance & Compliance
1 7 (9.86%) SLA
2 2 (2.82%) ISO/IEC 27001
System Software
1 38 (53.52%) Active Directory
2 6 (8.45%) Microsoft App-V
3 1 (1.41%) Hyper-V
3 1 (1.41%) Terminal Services
3 1 (1.41%) Virtual Desktop
3 1 (1.41%) Virtual Machines
3 1 (1.41%) VMware Infrastructure
Systems Management
1 11 (15.49%) SCCM
2 2 (2.82%) Symantec Enterprise Vault
3 1 (1.41%) AirWatch
3 1 (1.41%) Backup Exec
3 1 (1.41%) WSUS
Vendors
1 28 (39.44%) Microsoft
2 13 (18.31%) Citrix
3 7 (9.86%) Cisco
4 6 (8.45%) Apple
4 6 (8.45%) Bloomberg
4 6 (8.45%) FactSet
5 4 (5.63%) ServiceNow
6 3 (4.23%) HP
6 3 (4.23%) Oracle
7 2 (2.82%) Dell
7 2 (2.82%) Lotus
7 2 (2.82%) SAP
7 2 (2.82%) Symantec
7 2 (2.82%) VMware
8 1 (1.41%) Avaya
8 1 (1.41%) Veeam