Period
to 16 October 2018

The median contractor rate for a Desktop Support Engineer was £158 per day in advertised job vacancies in the South East during the 6 months to 16 October 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Desktop Support Engineer
England > South East
6 months to
16 Oct 2018
Same period 2017 Same period 2016
Rank 287 317 303
Rank change year-on-year +30 -14 -7
Contract jobs requiring a Desktop Support Engineer 93 59 80
As % of all contract IT jobs advertised in the South East 0.57% 0.36% 0.47%
As % of the Job Titles category 0.60% 0.38% 0.50%
Number of daily rates quoted 56 33 34
South East median daily rate £158 £163 £145
Median daily rate % change year-on-year -3.08% +12.07% -9.38%
10th Percentile £120 £119 £109
90th Percentile £236 £214 £232
England median daily rate £165 £159 £150
% change year-on-year +3.94% +5.83% -
Number of hourly rates quoted 27 17 25
South East median hourly rate £17.50 £15.78 £15.70
Median hourly rate % change year-on-year +10.94% +0.48% +4.67%
10th Percentile £11.17 £12.60 £11.58
90th Percentile £24.75 £22.72 £22.25
England median hourly rate £17.50 £15.50 £15.25
% change year-on-year +12.90% +1.64% +5.17%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
South East
Contract vacancies in the South East with a recognized job title 15,538 15,407 15,979
% of contract IT jobs with a recognized job title 94.44% 94.68% 94.42%
Number of daily rates quoted 9,322 9,118 9,575
South East median daily rate £425 £413 £400
Median daily rate % change year-on-year +3.03% +3.13% +5.26%
10th Percentile £253 £242 £230
90th Percentile £580 £570 £550
England median daily rate £450 £450 £425
% change year-on-year - +5.88% +6.25%
Number of hourly rates quoted 654 637 785
South East median hourly rate £20.12 £18.00 £19.44
Median hourly rate % change year-on-year +11.79% -7.38% +7.97%
10th Percentile £11.00 £10.75 £10.27
90th Percentile £51.00 £48.75 £48.75
England median hourly rate £18.35 £18.70 £18.50
% change year-on-year -1.87% +1.08% +4.11%

Desktop Support Engineer
Job Vacancy Trend in the South East

Job postings that featured Desktop Support Engineer in the job title as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Desktop Support Engineer in the South East

Desktop Support Engineer
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Desktop Support Engineer in the South East.

Contractor daily rate trend for Desktop Support Engineer in the South East

Desktop Support Engineer
Contractor Daily Rate Histogram in the South East

The daily rate distribution of IT jobs citing Desktop Support Engineer in the South East over the 6 months to 16 October 2018.

Contractor daily rate histogram for Desktop Support Engineer in the South East

Desktop Support Engineer
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Desktop Support Engineer in the South East.

Contractor hourly rate trend for Desktop Support Engineer in the South East

Desktop Support Engineer
Contractor Hourly Rate Histogram in the South East

The hourly rate distribution of IT jobs citing Desktop Support Engineer in the South East over the 6 months to 16 October 2018.

Contractor hourly rate histogram for Desktop Support Engineer in the South East

Desktop Support Engineer
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support Engineer within the South East region over the 6 months to 16 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley +25 43 £160 +6.67% 2
Surrey -13 20 £175 - 1
Buckinghamshire +32 18 £185 +15.63% 2
Berkshire +6 18 £148 -1.67%
Hampshire -16 12 £175 +20.69% 1
Oxfordshire +7 7 £165 +21.10%
East Sussex +4 7 £120 -5.88%
Kent +4 6 £150 -25.00%
West Sussex -10 2 - -
Middlesex - 2 £133 -
Desktop Support Engineer
England

Desktop Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 16 October 2018, Desktop Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South East region featuring Desktop Support Engineer in the job title.

1 71 (76.34%) Windows
2 40 (43.01%) Active Directory
3 37 (39.78%) Microsoft
4 32 (34.41%) Windows 10
5 31 (33.33%) Windows 7
6 22 (23.66%) Finance
7 17 (18.28%) Microsoft Office
8 16 (17.20%) SCCM
9 15 (16.13%) VMware
10 14 (15.05%) Microsoft Certification
11 13 (13.98%) Security Cleared
11 13 (13.98%) VMware Infrastructure
11 13 (13.98%) Office 365
12 12 (12.90%) Telecoms
12 12 (12.90%) Apple
12 12 (12.90%) ITIL
13 11 (11.83%) Windows XP
13 11 (11.83%) NHS
13 11 (11.83%) Migration
13 11 (11.83%) Windows 8
14 10 (10.75%) SC Cleared
14 10 (10.75%) SQL
15 9 (9.68%) SAP
15 9 (9.68%) HP
15 9 (9.68%) Business Intelligence
15 9 (9.68%) TCP/IP
15 9 (9.68%) Manufacturing
15 9 (9.68%) Electronics
15 9 (9.68%) Digital Marketing
15 9 (9.68%) Marketing

Desktop Support Engineer Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (5.38%) MS Exchange
2 4 (4.30%) SharePoint
3 2 (2.15%) Exchange Server 2007
4 1 (1.08%) Blackberry Enterprise Server
4 1 (1.08%) Skype for Business
Applications
1 17 (18.28%) Microsoft Office
2 6 (6.45%) Microsoft Excel
3 3 (3.23%) MS Visio
4 2 (2.15%) Microsoft PowerPoint
4 2 (2.15%) Mozilla Thunderbird
Cloud Services
1 13 (13.98%) Office 365
2 1 (1.08%) Amazon AWS
2 1 (1.08%) G Suite
2 1 (1.08%) Microsoft Azure
Communications & Networking
1 9 (9.68%) TCP/IP
2 8 (8.60%) Firewall
3 7 (7.53%) VLAN
4 6 (6.45%) LAN
4 6 (6.45%) WAN
5 5 (5.38%) DNS
6 4 (4.30%) VoIP
7 3 (3.23%) Cisco IOS
7 3 (3.23%) VPN
7 3 (3.23%) Wi-Fi
8 2 (2.15%) Asterisk PBX
8 2 (2.15%) Internet
8 2 (2.15%) Intranet
8 2 (2.15%) IP Telephony
8 2 (2.15%) PBX
8 2 (2.15%) SMTP
8 2 (2.15%) WLAN
9 1 (1.08%) Broadband
9 1 (1.08%) Remote Desktop
9 1 (1.08%) Skype
Database & Business Intelligence
1 1 (1.08%) Amazon RDS
1 1 (1.08%) SQL Server
General
1 22 (23.66%) Finance
2 12 (12.90%) Telecoms
3 9 (9.68%) Electronics
3 9 (9.68%) Manufacturing
3 9 (9.68%) Marketing
4 2 (2.15%) Advertising
4 2 (2.15%) Games
5 1 (1.08%) Publishing
Libraries, Frameworks & Software Standards
1 2 (2.15%) LDAP
2 1 (1.08%) Web Services
Miscellaneous
1 11 (11.83%) NHS
2 8 (8.60%) Video Conferencing
3 3 (3.23%) Analytical Skills
3 3 (3.23%) iPhone
3 3 (3.23%) Smartphone
4 2 (2.15%) Blackberry
4 2 (2.15%) Computer Science
4 2 (2.15%) Mobile App
5 1 (1.08%) CMDB
5 1 (1.08%) Fintech
5 1 (1.08%) Handset
Operating Systems
1 71 (76.34%) Windows
2 32 (34.41%) Windows 10
3 31 (33.33%) Windows 7
4 11 (11.83%) Windows 8
4 11 (11.83%) Windows XP
5 7 (7.53%) Android
6 6 (6.45%) Windows Server
7 5 (5.38%) Apple iOS
7 5 (5.38%) Mac OS X
7 5 (5.38%) Windows Server 2008
7 5 (5.38%) Windows Server 2012
8 4 (4.30%) Windows Server 2003
9 3 (3.23%) Mac OS
10 1 (1.08%) Windows Vista
Processes & Methodologies
1 12 (12.90%) ITIL
2 11 (11.83%) Migration
3 9 (9.68%) Break/Fix
3 9 (9.68%) Business Intelligence
3 9 (9.68%) Digital Marketing
3 9 (9.68%) Programme Management
4 7 (7.53%) Asset Management
4 7 (7.53%) Change Control
4 7 (7.53%) Proactive Monitoring
4 7 (7.53%) Security Management
5 6 (6.45%) Service Management
6 5 (5.38%) Time Management
7 4 (4.30%) Line Management
7 4 (4.30%) Problem-Solving
7 4 (4.30%) Software Asset Management
8 3 (3.23%) Service Delivery
9 2 (2.15%) Application Packaging
9 2 (2.15%) Patch Management
9 2 (2.15%) Scrum
9 2 (2.15%) Stakeholder Management
Programming Languages
1 10 (10.75%) SQL
2 4 (4.30%) PowerShell
3 1 (1.08%) VB
Qualifications
1 14 (15.05%) Microsoft Certification
2 13 (13.98%) Security Cleared
3 10 (10.75%) SC Cleared
4 6 (6.45%) MCSE
5 5 (5.38%) MCDST
6 3 (3.23%) MCITP
6 3 (3.23%) MCP
6 3 (3.23%) MCSA
7 2 (2.15%) ITIL Foundation Certificate
7 2 (2.15%) MOS
8 1 (1.08%) A+ Certification
8 1 (1.08%) DBS Check
Quality Assurance & Compliance
1 2 (2.15%) SLA
2 1 (1.08%) GDPR
System Software
1 40 (43.01%) Active Directory
2 13 (13.98%) VMware Infrastructure
3 8 (8.60%) Hyper-V
4 3 (3.23%) Microsoft App-V
4 3 (3.23%) Virtual Desktop
5 2 (2.15%) Samba
6 1 (1.08%) VMware Server
Systems Management
1 16 (17.20%) SCCM
2 2 (2.15%) AirWatch
2 2 (2.15%) Cisco CUCM
2 2 (2.15%) McAfee ePO
3 1 (1.08%) Microsoft Intune
Vendors
1 37 (39.78%) Microsoft
2 15 (16.13%) VMware
3 12 (12.90%) Apple
4 9 (9.68%) HP
4 9 (9.68%) SAP
5 7 (7.53%) Cisco
6 5 (5.38%) Citrix
6 5 (5.38%) ServiceNow
7 2 (2.15%) Avaya
7 2 (2.15%) Dell
7 2 (2.15%) Hitachi
7 2 (2.15%) Ivanti
7 2 (2.15%) McAfee
7 2 (2.15%) Polycom
7 2 (2.15%) Remedy
7 2 (2.15%) Wyse
8 1 (1.08%) Meraki
8 1 (1.08%) Samsung
8 1 (1.08%) SonicWALL