Period
to 17 January 2018

The median contractor rate for a Desktop Support Engineer was £150 per day in advertised job vacancies in the South East during the 6 months to 17 January 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Desktop Support Engineer
England > South East
6 months to
17 Jan 2018
Same period 2017 Same period 2016
Rank 298 286 278
Rank change year-on-year -12 -8 -14
Contract jobs requiring a Desktop Support Engineer 70 64 93
As % of all contract IT jobs advertised in the South East 0.42% 0.41% 0.52%
As % of the Job Titles category 0.45% 0.44% 0.54%
Number of daily rates quoted 47 30 47
South East median daily rate £150 £145 £160
Median daily rate % change year-on-year +3.45% -9.38% -8.57%
10th Percentile £113 £108 £115
90th Percentile £204 £194 £247
England median daily rate £150 £155 £155
% change year-on-year -3.23% - -6.06%
Number of hourly rates quoted 12 17 33
South East median hourly rate £17.50 £15.00 £13.00
Median hourly rate % change year-on-year +16.67% +15.38% -15.38%
10th Percentile £13.11 £11.23 £11.17
90th Percentile £23.38 £18.30 £20.80
England median hourly rate £15.86 £15.25 £13.70
% change year-on-year +4.00% +11.31% -11.61%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
South East
Contract vacancies in the South East with a recognized job title 15,574 14,530 17,073
% of contract IT jobs with a recognized job title 94.10% 93.75% 94.74%
Number of daily rates quoted 9,340 8,596 10,089
South East median daily rate £424 £400 £390
Median daily rate % change year-on-year +5.88% +2.56% +4.00%
10th Percentile £240 £225 £231
90th Percentile £575 £556 £538
England median daily rate £450 £425 £416
% change year-on-year +5.88% +2.29% +3.88%
Number of hourly rates quoted 569 736 884
South East median hourly rate £18.00 £17.50 £19.00
Median hourly rate % change year-on-year +2.86% -7.89% +18.75%
10th Percentile £10.75 £10.30 £10.16
90th Percentile £48.75 £47.25 £49.63
England median hourly rate £18.50 £18.38 £18.25
% change year-on-year +0.68% +0.68% +10.61%

Desktop Support Engineer
Job Vacancy Trend in the South East

Job postings that featured Desktop Support Engineer in the job title as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Desktop Support Engineer in the South East

Desktop Support Engineer
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Desktop Support Engineer in the South East.

Contractor daily rate trend for Desktop Support Engineer in the South East

Desktop Support Engineer
Contractor Daily Rate Histogram in the South East

The daily rate distribution of IT jobs citing Desktop Support Engineer in the South East over the 6 months to 17 January 2018.

Contractor daily rate histogram for Desktop Support Engineer in the South East

Desktop Support Engineer
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Desktop Support Engineer in the South East.

Contractor hourly rate trend for Desktop Support Engineer in the South East

Desktop Support Engineer
Contractor Hourly Rate Histogram in the South East

The hourly rate distribution of IT jobs citing Desktop Support Engineer in the South East over the 6 months to 17 January 2018.

Contractor hourly rate histogram for Desktop Support Engineer in the South East

Desktop Support Engineer
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support Engineer within the South East region over the 6 months to 17 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -9 25 £149 -25.75% 1
Surrey -26 22 £163 +10.17% 6
Berkshire -7 14 £146 -29.09%
Hampshire 0 13 £160 +16.36% 2
Buckinghamshire -21 9 £137 +19.35%
East Sussex - 5 £120 - 1
Kent - 5 £200 - 2
Oxfordshire -5 2 £160 -20.00% 1
West Sussex - 1 £180 -
Desktop Support Engineer
England

Desktop Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 17 January 2018, Desktop Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region featuring Desktop Support Engineer in the job title.

1 59 (84.29%) Windows
2 36 (51.43%) Windows 10
3 35 (50.00%) Active Directory
4 33 (47.14%) Windows 7
5 25 (35.71%) Microsoft
6 20 (28.57%) Office 365
7 18 (25.71%) Microsoft Office
8 14 (20.00%) ITIL
9 13 (18.57%) LAN
10 11 (15.71%) WAN
10 11 (15.71%) Security Cleared
10 11 (15.71%) Windows 8
11 10 (14.29%) SC Cleared
11 10 (14.29%) VPN
11 10 (14.29%) Citrix
12 9 (12.86%) SCCM
13 8 (11.43%) Apple iOS
13 8 (11.43%) MS Exchange
13 8 (11.43%) Finance
14 7 (10.00%) TCP/IP
14 7 (10.00%) Android
14 7 (10.00%) Migration
15 6 (8.57%) Time Management
15 6 (8.57%) SLA
15 6 (8.57%) Manufacturing
15 6 (8.57%) Apple
15 6 (8.57%) NHS
16 5 (7.14%) Windows Server
16 5 (7.14%) ServiceNow
17 4 (5.71%) OneDrive

Desktop Support Engineer Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (11.43%) MS Exchange
2 3 (4.29%) IBM Notes
3 2 (2.86%) SharePoint
4 1 (1.43%) Exchange Server 2013
4 1 (1.43%) SharePoint 2013
4 1 (1.43%) Skype for Business
Applications
1 18 (25.71%) Microsoft Office
2 2 (2.86%) MS Visio
Business Applications
1 3 (4.29%) Eikon
Cloud Services
1 20 (28.57%) Office 365
2 4 (5.71%) OneDrive
Communications & Networking
1 13 (18.57%) LAN
2 11 (15.71%) WAN
3 10 (14.29%) VPN
4 7 (10.00%) TCP/IP
5 3 (4.29%) DNS
5 3 (4.29%) Skype
6 2 (2.86%) DHCP
6 2 (2.86%) Firewall
6 2 (2.86%) Internet
6 2 (2.86%) SMS
7 1 (1.43%) 3G
7 1 (1.43%) 4G
7 1 (1.43%) ADSL
7 1 (1.43%) Ethernet
7 1 (1.43%) Remote Desktop
7 1 (1.43%) VLAN
7 1 (1.43%) Wi-Fi
7 1 (1.43%) Wireless
7 1 (1.43%) WLAN
Development Applications
1 1 (1.43%) Visual Studio
General
1 8 (11.43%) Finance
2 6 (8.57%) Manufacturing
3 4 (5.71%) Electronics
3 4 (5.71%) Marketing
3 4 (5.71%) Telecoms
4 1 (1.43%) Advertising
4 1 (1.43%) Publishing
Miscellaneous
1 6 (8.57%) NHS
2 4 (5.71%) iPhone
2 4 (5.71%) Smartphone
3 3 (4.29%) iPad
4 2 (2.86%) Blackberry
4 2 (2.86%) PDA
5 1 (1.43%) CMDB
5 1 (1.43%) Data Centre
5 1 (1.43%) Fat Client
5 1 (1.43%) PKI
5 1 (1.43%) Thin Client
5 1 (1.43%) Video Conferencing
Operating Systems
1 59 (84.29%) Windows
2 36 (51.43%) Windows 10
3 33 (47.14%) Windows 7
4 11 (15.71%) Windows 8
5 8 (11.43%) Apple iOS
6 7 (10.00%) Android
7 5 (7.14%) Windows Server
8 4 (5.71%) Windows XP
9 3 (4.29%) Windows Server 2008
10 2 (2.86%) Windows Server 2012
11 1 (1.43%) Linux
11 1 (1.43%) Mac OS
11 1 (1.43%) Mac OS X
Processes & Methodologies
1 14 (20.00%) ITIL
2 7 (10.00%) Migration
3 6 (8.57%) Time Management
4 4 (5.71%) Business Intelligence
4 4 (5.71%) Digital Marketing
4 4 (5.71%) Programme Management
5 3 (4.29%) Break/Fix
5 3 (4.29%) Data Migration
5 3 (4.29%) Incident Management
5 3 (4.29%) Service Management
6 2 (2.86%) Asset Management
6 2 (2.86%) ITSM
6 2 (2.86%) Service Delivery
7 1 (1.43%) Hardware Maintenance
7 1 (1.43%) IT Audit
7 1 (1.43%) Network Management
7 1 (1.43%) Proactive Monitoring
7 1 (1.43%) Security Management
7 1 (1.43%) Software Deployment
7 1 (1.43%) Statistics
Programming Languages
1 1 (1.43%) SQL
Qualifications
1 11 (15.71%) Security Cleared
2 10 (14.29%) SC Cleared
3 3 (4.29%) Microsoft Certification
4 2 (2.86%) MCP
5 1 (1.43%) DBS Check
5 1 (1.43%) MCDST
5 1 (1.43%) MCSA
5 1 (1.43%) MCSE
Quality Assurance & Compliance
1 6 (8.57%) SLA
2 2 (2.86%) ISO/IEC 27001
System Software
1 35 (50.00%) Active Directory
2 3 (4.29%) Microsoft App-V
3 2 (2.86%) VMware Infrastructure
4 1 (1.43%) BitLocker
4 1 (1.43%) Hyper-V
4 1 (1.43%) Terminal Services
Systems Management
1 9 (12.86%) SCCM
2 2 (2.86%) Symantec Enterprise Vault
3 1 (1.43%) AirWatch
3 1 (1.43%) Backup Exec
Vendors
1 25 (35.71%) Microsoft
2 10 (14.29%) Citrix
3 6 (8.57%) Apple
4 5 (7.14%) ServiceNow
5 4 (5.71%) Cisco
5 4 (5.71%) HP
5 4 (5.71%) SAP
5 4 (5.71%) VMware
6 3 (4.29%) Bloomberg
6 3 (4.29%) FactSet
6 3 (4.29%) Lotus
6 3 (4.29%) Oracle
7 2 (2.86%) Dell
7 2 (2.86%) Symantec
8 1 (1.43%) Avaya
8 1 (1.43%) Lumension
8 1 (1.43%) McAfee
8 1 (1.43%) Veeam