Period
to 18 July 2018

The median contractor rate for a Desktop Support Engineer was £150 per day in advertised job vacancies in the South East during the 6 months to 18 July 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Desktop Support Engineer
England > South East
6 months to
18 Jul 2018
Same period 2017 Same period 2016
Rank 278 292 319
Rank change year-on-year +14 +27 -19
Contract jobs requiring a Desktop Support Engineer 101 70 72
As % of all contract IT jobs advertised in the South East 0.59% 0.44% 0.39%
As % of the Job Titles category 0.63% 0.46% 0.41%
Number of daily rates quoted 46 26 31
South East median daily rate £150 £150 £135
Median daily rate % change year-on-year - +11.11% -16.92%
10th Percentile £119 £122 £105
90th Percentile £243 £200 £238
England median daily rate £170 £150 £140
% change year-on-year +13.33% +7.14% -8.94%
Number of hourly rates quoted 39 34 21
South East median hourly rate £17.50 £15.39 £16.00
Median hourly rate % change year-on-year +13.73% -3.83% +3.23%
10th Percentile £12.63 £13.00 £10.50
90th Percentile £20.49 £19.44 £23.75
England median hourly rate £15.86 £16.00 £15.00
% change year-on-year -0.88% +6.67% -3.23%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
South East
Contract vacancies in the South East with a recognized job title 16,140 15,128 17,746
% of contract IT jobs with a recognized job title 94.61% 94.60% 95.05%
Number of daily rates quoted 9,547 8,724 10,723
South East median daily rate £425 £408 £400
Median daily rate % change year-on-year +4.29% +1.88% +6.67%
10th Percentile £263 £243 £231
90th Percentile £585 £550 £545
England median daily rate £450 £438 £425
% change year-on-year +2.86% +2.94% +6.25%
Number of hourly rates quoted 693 736 781
South East median hourly rate £19.00 £17.50 £20.00
Median hourly rate % change year-on-year +8.57% -12.50% +14.29%
10th Percentile £11.00 £10.50 £10.29
90th Percentile £51.00 £48.75 £48.75
England median hourly rate £18.70 £18.50 £19.00
% change year-on-year +1.08% -2.63% +8.57%

Desktop Support Engineer
Job Vacancy Trend in the South East

Job postings that featured Desktop Support Engineer in the job title as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Desktop Support Engineer in the South East

Desktop Support Engineer
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Desktop Support Engineer in the South East.

Contractor daily rate trend for Desktop Support Engineer in the South East

Desktop Support Engineer
Contractor Daily Rate Histogram in the South East

The daily rate distribution of IT jobs citing Desktop Support Engineer in the South East over the 6 months to 18 July 2018.

Contractor daily rate histogram for Desktop Support Engineer in the South East

Desktop Support Engineer
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Desktop Support Engineer in the South East.

Contractor hourly rate trend for Desktop Support Engineer in the South East

Desktop Support Engineer
Contractor Hourly Rate Histogram in the South East

The hourly rate distribution of IT jobs citing Desktop Support Engineer in the South East over the 6 months to 18 July 2018.

Contractor hourly rate histogram for Desktop Support Engineer in the South East

Desktop Support Engineer
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support Engineer within the South East region over the 6 months to 18 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley +12 50 £188 +25.00% 5
Buckinghamshire +26 24 £213 +3.66% 3
Surrey -19 14 £150 -25.00% 1
Berkshire -20 14 £165 +10.00% 2
Oxfordshire +6 12 £226 +50.83%
Hampshire -21 11 £175 +20.69%
East Sussex - 10 £120 -
Kent +19 8 £150 -25.00% 1
West Sussex +3 8 - -
Desktop Support Engineer
England

Desktop Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 18 July 2018, Desktop Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South East region featuring Desktop Support Engineer in the job title.

1 85 (84.16%) Windows
2 52 (51.49%) Windows 10
3 42 (41.58%) Active Directory
4 39 (38.61%) Microsoft
5 26 (25.74%) Migration
6 22 (21.78%) Security Cleared
7 20 (19.80%) SC Cleared
7 20 (19.80%) Windows 7
8 19 (18.81%) Office 365
8 19 (18.81%) Microsoft Office
9 18 (17.82%) SCCM
10 17 (16.83%) Apple
11 13 (12.87%) Time Management
11 13 (12.87%) ITIL
12 12 (11.88%) Windows XP
12 12 (11.88%) Windows 8
13 9 (8.91%) HP
13 9 (8.91%) Windows Server
14 8 (7.92%) Finance
15 7 (6.93%) VMware
15 7 (6.93%) DNS
15 7 (6.93%) Microsoft Certification
15 7 (6.93%) NHS
15 7 (6.93%) Break/Fix
16 6 (5.94%) Apple iOS
16 6 (5.94%) Service Management
16 6 (5.94%) Cisco
16 6 (5.94%) VPN
16 6 (5.94%) MS Exchange
16 6 (5.94%) SQL

Desktop Support Engineer Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (5.94%) MS Exchange
2 1 (0.99%) Blackberry Enterprise Server
2 1 (0.99%) Exchange Server 2007
2 1 (0.99%) SharePoint
Applications
1 19 (18.81%) Microsoft Office
2 4 (3.96%) MS Visio
3 3 (2.97%) Microsoft Excel
4 2 (1.98%) Mozilla Thunderbird
5 1 (0.99%) Microsoft PowerPoint
Cloud Services
1 19 (18.81%) Office 365
2 3 (2.97%) Amazon AWS
2 3 (2.97%) Microsoft Azure
3 2 (1.98%) G Suite
4 1 (0.99%) OneDrive
Communications & Networking
1 7 (6.93%) DNS
2 6 (5.94%) VPN
3 5 (4.95%) Firewall
4 4 (3.96%) LAN
4 4 (3.96%) VLAN
4 4 (3.96%) VoIP
4 4 (3.96%) WAN
5 3 (2.97%) Cisco IOS
5 3 (2.97%) DHCP
5 3 (2.97%) Remote Desktop
5 3 (2.97%) TCP/IP
6 2 (1.98%) Asterisk PBX
6 2 (1.98%) PBX
6 2 (1.98%) Skype
6 2 (1.98%) WLAN
7 1 (0.99%) Broadband
7 1 (0.99%) NetScaler
7 1 (0.99%) Network Security
7 1 (0.99%) Wi-Fi
7 1 (0.99%) Wireless
Database & Business Intelligence
1 3 (2.97%) Amazon RDS
2 2 (1.98%) SQL Server
Development Applications
1 1 (0.99%) Oracle Forms
General
1 8 (7.92%) Finance
2 5 (4.95%) Telecoms
3 4 (3.96%) Electronics
3 4 (3.96%) Manufacturing
3 4 (3.96%) Marketing
4 2 (1.98%) Publishing
5 1 (0.99%) Banking
5 1 (0.99%) Retail
Libraries, Frameworks & Software Standards
1 3 (2.97%) Web Services
Miscellaneous
1 7 (6.93%) NHS
2 5 (4.95%) Video Conferencing
3 3 (2.97%) Analytical Skills
3 3 (2.97%) Blackberry
3 3 (2.97%) Smartphone
4 2 (1.98%) Computer Science
4 2 (1.98%) iPad
4 2 (1.98%) iPhone
5 1 (0.99%) Chip and PIN
5 1 (0.99%) Data Centre
5 1 (0.99%) Self-Motivation
5 1 (0.99%) User Experience
Operating Systems
1 85 (84.16%) Windows
2 52 (51.49%) Windows 10
3 20 (19.80%) Windows 7
4 12 (11.88%) Windows 8
4 12 (11.88%) Windows XP
5 9 (8.91%) Windows Server
6 6 (5.94%) Android
6 6 (5.94%) Apple iOS
7 5 (4.95%) Mac OS
8 4 (3.96%) Windows Server 2012
9 3 (2.97%) Mac OS X
10 2 (1.98%) Windows Server 2008
11 1 (0.99%) Linux
11 1 (0.99%) Windows NT
Processes & Methodologies
1 26 (25.74%) Migration
2 13 (12.87%) ITIL
2 13 (12.87%) Time Management
3 7 (6.93%) Break/Fix
4 6 (5.94%) Service Management
5 4 (3.96%) Application Packaging
5 4 (3.96%) Asset Management
5 4 (3.96%) Business Intelligence
5 4 (3.96%) Digital Marketing
5 4 (3.96%) Problem-Solving
5 4 (3.96%) Programme Management
5 4 (3.96%) Service Delivery
6 3 (2.97%) Change Control
6 3 (2.97%) Data Protection
6 3 (2.97%) Mobile Device Management
6 3 (2.97%) Patch Management
6 3 (2.97%) Proactive Monitoring
6 3 (2.97%) Security Management
7 2 (1.98%) Security Patching
7 2 (1.98%) Stakeholder Management
Programming Languages
1 6 (5.94%) SQL
2 4 (3.96%) PowerShell
3 1 (0.99%) VB
Qualifications
1 22 (21.78%) Security Cleared
2 20 (19.80%) SC Cleared
3 7 (6.93%) Microsoft Certification
4 3 (2.97%) MCITP
4 3 (2.97%) MCSE
5 2 (1.98%) A+ Certification
6 1 (0.99%) BPSS Clearance
6 1 (0.99%) DBS Check
6 1 (0.99%) MCP
6 1 (0.99%) MCSA
Quality Assurance & Compliance
1 3 (2.97%) GDPR
2 2 (1.98%) SLA
System Software
1 42 (41.58%) Active Directory
2 6 (5.94%) VMware Infrastructure
3 5 (4.95%) Hyper-V
3 5 (4.95%) Microsoft App-V
4 3 (2.97%) Virtual Desktop
5 2 (1.98%) BitLocker
5 2 (1.98%) Samba
6 1 (0.99%) Citrix Presentation Server
6 1 (0.99%) VirtualBox
6 1 (0.99%) XenApp
6 1 (0.99%) XenDesktop
6 1 (0.99%) XenServer
Systems Management
1 18 (17.82%) SCCM
2 3 (2.97%) Microsoft Intune
3 2 (1.98%) Cisco CUCM
3 2 (1.98%) McAfee ePO
4 1 (0.99%) Backup Exec
4 1 (0.99%) NetBackup
4 1 (0.99%) Norton AntiVirus
Vendors
1 39 (38.61%) Microsoft
2 17 (16.83%) Apple
3 9 (8.91%) HP
4 7 (6.93%) VMware
5 6 (5.94%) Cisco
6 4 (3.96%) SAP
7 3 (2.97%) Citrix
7 3 (2.97%) Dell
7 3 (2.97%) McAfee
7 3 (2.97%) ServiceNow
8 2 (1.98%) Google
8 2 (1.98%) Hitachi
8 2 (1.98%) Ivanti
9 1 (0.99%) BT
9 1 (0.99%) Kaspersky
9 1 (0.99%) Oracle
9 1 (0.99%) Sage
9 1 (0.99%) SonicWALL
9 1 (0.99%) Sophos
9 1 (0.99%) Symantec