Period
to 24 April 2018

The median contractor rate for a Support Engineer was £275 per day in advertised job vacancies in Wales during the 6 months to 24 April 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Engineer
UK > Wales
6 months to
24 Apr 2018
Same period 2017 Same period 2016
Rank 49 48 58
Rank change year-on-year -1 +10 +5
Contract jobs requiring a Support Engineer 56 48 44
As % of all contract IT jobs advertised in Wales 3.75% 3.67% 3.57%
As % of the Job Titles category 3.94% 3.81% 3.69%
Number of daily rates quoted 27 33 22
Wales median daily rate £275 £185 £200
Median daily rate % change year-on-year +48.65% -7.50% +29.03%
10th Percentile £134 £150 £121
90th Percentile £458 £525 £473
UK median daily rate £200 £200 £250
% change year-on-year - -20.00% +11.11%
Number of hourly rates quoted 16 11 8
Wales median hourly rate £12.25 £20.00 £10.94
Median hourly rate % change year-on-year -38.75% +82.86% -15.87%
10th Percentile £10.63 £10.50 £9.86
90th Percentile £19.38 £37.50 £20.80
UK median hourly rate £16.13 £15.80 £16.00
% change year-on-year +2.06% -1.25% +1.46%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Wales
Contract vacancies in Wales with a recognized job title 1,420 1,260 1,193
% of contract IT jobs with a recognized job title 94.98% 96.40% 96.83%
Number of daily rates quoted 966 887 812
Wales median daily rate £400 £400 £350
Median daily rate % change year-on-year - +14.29% -4.11%
10th Percentile £213 £182 £204
90th Percentile £550 £538 £465
UK median daily rate £450 £425 £420
% change year-on-year +5.88% +1.19% +5.00%
Number of hourly rates quoted 77 95 77
Wales median hourly rate £14.43 £19.11 £17.00
Median hourly rate % change year-on-year -24.47% +12.38% +24.77%
10th Percentile £10.16 £11.17 £10.35
90th Percentile £49.52 £77.50 £47.29
UK median hourly rate £18.50 £19.00 £19.50
% change year-on-year -2.63% -2.56% +14.71%

Support Engineer
Job Vacancy Trend in Wales

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Wales.

Job vacancy trend for Support Engineer in Wales

Support Engineer
Contractor Daily Rate Trend in Wales

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Engineer in Wales.

Contractor daily rate trend for Support Engineer in Wales

Support Engineer
Contractor Daily Rate Histogram in Wales

The daily rate distribution of IT jobs citing Support Engineer in Wales over the 6 months to 24 April 2018.

Contractor daily rate histogram for Support Engineer in Wales

Support Engineer
Contractor Hourly Rate Trend in Wales

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Engineer in Wales.

Contractor hourly rate trend for Support Engineer in Wales

Support Engineer
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the Wales region over the 6 months to 24 April 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +2 47 £244 +39.29% 8
West Wales +5 4 £625 +31.58%
North Wales +5 3 £200 - 2
Mid Wales - 1 - -
Support Engineer
UK

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Wales

For the 6 months to 24 April 2018, Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Wales region featuring Support Engineer in the job title.

1 34 (60.71%) Windows
2 22 (39.29%) Microsoft
2 22 (39.29%) Security Cleared
3 20 (35.71%) SC Cleared
3 20 (35.71%) Active Directory
3 20 (35.71%) Windows 7
4 19 (33.93%) Windows 10
5 14 (25.00%) ITIL
6 13 (23.21%) Microsoft Office
7 12 (21.43%) Cisco
8 10 (17.86%) SCCM
8 10 (17.86%) Office 365
9 9 (16.07%) Migration
9 9 (16.07%) HP
9 9 (16.07%) DHCP
9 9 (16.07%) TCP/IP
10 8 (14.29%) MS Exchange
10 8 (14.29%) Linux
10 8 (14.29%) SAN
10 8 (14.29%) Windows Server
11 7 (12.50%) Red Hat
11 7 (12.50%) Cisco Certification
11 7 (12.50%) Microsoft Certification
11 7 (12.50%) Windows Server 2008
12 6 (10.71%) Service Management
12 6 (10.71%) Remedy
12 6 (10.71%) Python
12 6 (10.71%) VPN
12 6 (10.71%) Driving Licence
12 6 (10.71%) Windows Server 2012

Support Engineer Skill Set
Co-occurring IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (14.29%) MS Exchange
2 6 (10.71%) Exchange Server 2010
3 4 (7.14%) Apache
3 4 (7.14%) SharePoint
4 2 (3.57%) Confluence
4 2 (3.57%) nginx
5 1 (1.79%) Skype for Business
Applications
1 13 (23.21%) Microsoft Office
2 2 (3.57%) Microsoft Project
Cloud Services
1 10 (17.86%) Office 365
2 2 (3.57%) Amazon AWS
3 1 (1.79%) Microsoft Azure
Communications & Networking
1 9 (16.07%) DHCP
1 9 (16.07%) TCP/IP
2 8 (14.29%) SAN
3 6 (10.71%) VPN
4 5 (8.93%) DNS
4 5 (8.93%) Firewall
5 4 (7.14%) LAN
5 4 (7.14%) VLAN
5 4 (7.14%) WAN
6 3 (5.36%) Cisco ASA
6 3 (5.36%) VoIP
7 2 (3.57%) Cisco IOS
7 2 (3.57%) SMS
7 2 (3.57%) SMTP
8 1 (1.79%) DMZ
8 1 (1.79%) PBX
8 1 (1.79%) Skype
8 1 (1.79%) Wireless
8 1 (1.79%) WLAN
Database & Business Intelligence
1 4 (7.14%) MySQL
2 1 (1.79%) Crystal Reports
2 1 (1.79%) SQL Server
Development Applications
1 2 (3.57%) Bitbucket
1 2 (3.57%) JIRA
General
1 2 (3.57%) Multimedia
2 1 (1.79%) Telecoms
Libraries, Frameworks & Software Standards
1 4 (7.14%) LAMP
2 1 (1.79%) EDI
2 1 (1.79%) Web Services
Miscellaneous
1 6 (10.71%) Driving Licence
2 1 (1.79%) Clustering
2 1 (1.79%) Data Centre
2 1 (1.79%) LPAR
2 1 (1.79%) NHS
2 1 (1.79%) Virtual Team
Operating Systems
1 34 (60.71%) Windows
2 20 (35.71%) Windows 7
3 19 (33.93%) Windows 10
4 8 (14.29%) Linux
4 8 (14.29%) Windows Server
5 7 (12.50%) Windows Server 2008
6 6 (10.71%) Windows Server 2012
7 5 (8.93%) CentOS
7 5 (8.93%) Red Hat Enterprise Linux
7 5 (8.93%) Unix
8 4 (7.14%) Windows XP
9 2 (3.57%) Windows Server 2003
10 1 (1.79%) AIX
10 1 (1.79%) Android
10 1 (1.79%) Apple iOS
10 1 (1.79%) Debian
10 1 (1.79%) HPUX
10 1 (1.79%) Solaris
10 1 (1.79%) Ubuntu
Processes & Methodologies
1 14 (25.00%) ITIL
2 9 (16.07%) Migration
3 6 (10.71%) Service Management
4 4 (7.14%) Disk Encryption
4 4 (7.14%) Network Monitoring
4 4 (7.14%) Problem Management
4 4 (7.14%) Software Deployment
5 3 (5.36%) Problem-Solving
5 3 (5.36%) Ticket Management
5 3 (5.36%) Time Management
6 2 (3.57%) Business Continuity
6 2 (3.57%) Creative Problem-Solving
6 2 (3.57%) Incident Management
6 2 (3.57%) Network Virtualisation
6 2 (3.57%) Workflow
7 1 (1.79%) Active Listening
7 1 (1.79%) Change Management
7 1 (1.79%) Continuous Improvement
7 1 (1.79%) Mobile Device Management
7 1 (1.79%) Risk Assessment
Programming Languages
1 6 (10.71%) Python
2 4 (7.14%) Bash Shell
2 4 (7.14%) Perl
2 4 (7.14%) PHP
2 4 (7.14%) PowerShell
2 4 (7.14%) Ruby
3 3 (5.36%) SQL
Qualifications
1 22 (39.29%) Security Cleared
2 20 (35.71%) SC Cleared
3 7 (12.50%) Cisco Certification
3 7 (12.50%) Microsoft Certification
4 5 (8.93%) CCNA
5 2 (3.57%) CCNP
5 2 (3.57%) DV Cleared
5 2 (3.57%) MCITP
6 1 (1.79%) MCTS
6 1 (1.79%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 2 (3.57%) SLA
System Software
1 20 (35.71%) Active Directory
2 4 (7.14%) iptables
2 4 (7.14%) NFS
2 4 (7.14%) Postfix
2 4 (7.14%) Sendmail
2 4 (7.14%) Terminal Services
3 3 (5.36%) VMware Infrastructure
4 2 (3.57%) Hyper-V
5 1 (1.79%) vSphere
Systems Management
1 10 (17.86%) SCCM
2 4 (7.14%) McAfee ePO
3 2 (3.57%) Ansible
3 2 (3.57%) Forefront Identity Manager
3 2 (3.57%) Nagios
3 2 (3.57%) Puppet
3 2 (3.57%) Red Hat Spacewalk
3 2 (3.57%) Rundeck
3 2 (3.57%) Terraform
Vendors
1 22 (39.29%) Microsoft
2 12 (21.43%) Cisco
3 9 (16.07%) HP
4 7 (12.50%) Red Hat
5 6 (10.71%) Remedy
6 4 (7.14%) Aruba
6 4 (7.14%) Becrypt
6 4 (7.14%) McAfee
6 4 (7.14%) NETGEAR
6 4 (7.14%) SolarWinds
6 4 (7.14%) VMware
7 3 (5.36%) Apple
7 3 (5.36%) Samsung
8 2 (3.57%) Atlassian
8 2 (3.57%) Brocade
8 2 (3.57%) BT
8 2 (3.57%) Citrix
8 2 (3.57%) Juniper
8 2 (3.57%) MikroTik
8 2 (3.57%) ServiceNow