Period
to 23 February 2019

The median contractor rate for a Support Engineer was £182 per day in advertised job vacancies in Wales during the 6 months to 23 February 2019.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Engineer
UK > Wales
6 months to
23 Feb 2019
Same period 2018 Same period 2017
Rank 81 58 69
Rank change year-on-year -23 +11 -4
Contract jobs requiring a Support Engineer 27 50 41
As % of all contract IT jobs advertised in Wales 1.60% 3.46% 2.77%
As % of the Job Titles category 1.66% 3.60% 2.86%
Number of daily rates quoted 7 23 26
Wales median daily rate £182 £200 £178
Median daily rate % change year-on-year -8.78% +12.68% -45.38%
10th Percentile £123 £127 £140
90th Percentile £365 £443 £525
UK median daily rate £200 £190 £200
% change year-on-year +5.26% -5.00% -11.11%
Number of hourly rates quoted 12 12 12
Wales median hourly rate £15.00 £14.25 £14.39
Median hourly rate % change year-on-year +5.26% -0.94% +32.28%
10th Percentile £11.85 £10.78 £10.53
90th Percentile £22.44 £20.00 £20.68
UK median hourly rate £16.00 £17.30 £15.36
% change year-on-year -7.51% +12.67% -2.63%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Wales
Contract vacancies in Wales with a recognized job title 1,627 1,388 1,433
% of contract IT jobs with a recognized job title 96.33% 95.92% 96.69%
Number of daily rates quoted 1,129 912 1,020
Wales median daily rate £425 £400 £400
Median daily rate % change year-on-year +6.25% - +14.29%
10th Percentile £230 £192 £185
90th Percentile £600 £550 £550
UK median daily rate £460 £450 £425
% change year-on-year +2.22% +5.88% +3.03%
Number of hourly rates quoted 94 68 82
Wales median hourly rate £14.32 £15.00 £16.14
Median hourly rate % change year-on-year -4.55% -7.03% +19.52%
10th Percentile £10.14 £10.16 £10.78
90th Percentile £36.75 £50.67 £75.88
UK median hourly rate £18.70 £18.70 £18.00
% change year-on-year - +3.89% -5.26%

Support Engineer
Job Vacancy Trend in Wales

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Wales.

Job vacancy trend for Support Engineer in Wales

Support Engineer
Contractor Daily Rate Trend in Wales

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Engineer in Wales.

Contractor daily rate trend for Support Engineer in Wales

Support Engineer
Contractor Daily Rate Histogram in Wales

The daily rate distribution of IT jobs citing Support Engineer in Wales over the 6 months to 23 February 2019.

Contractor daily rate histogram for Support Engineer in Wales

Support Engineer
Contractor Hourly Rate Trend in Wales

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Engineer in Wales.

Contractor hourly rate trend for Support Engineer in Wales

Support Engineer
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the Wales region over the 6 months to 23 February 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales -30 22 £186 -20.54% 7
North Wales -3 2 £120 -40.00%
West Wales -4 2 - - 1
Support Engineer
UK

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Wales

For the 6 months to 23 February 2019, Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Wales region featuring Support Engineer in the job title.

1 22 (81.48%) Windows
2 14 (51.85%) Active Directory
3 9 (33.33%) Windows Server
4 8 (29.63%) Windows 10
5 7 (25.93%) Windows Server 2008
5 7 (25.93%) Windows 7
5 7 (25.93%) Office 365
6 6 (22.22%) Windows Server 2012
6 6 (22.22%) HP
7 5 (18.52%) TCP/IP
7 5 (18.52%) Linux
7 5 (18.52%) VMware
7 5 (18.52%) Windows Server 2003
8 4 (14.81%) Security Cleared
8 4 (14.81%) Service Delivery
8 4 (14.81%) Microsoft Office
8 4 (14.81%) ITIL
8 4 (14.81%) SharePoint
8 4 (14.81%) Microsoft Certification
8 4 (14.81%) SAN
8 4 (14.81%) NHS
9 3 (11.11%) Microsoft
9 3 (11.11%) Windows XP
9 3 (11.11%) Citrix
9 3 (11.11%) Ivanti
9 3 (11.11%) SC Cleared
9 3 (11.11%) Hyper-V
9 3 (11.11%) Veeam
10 2 (7.41%) SQL Server 2014
10 2 (7.41%) Service Delivery Management

Support Engineer Skill Set
Co-occurring IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (14.81%) SharePoint
2 2 (7.41%) Exchange Server 2013
2 2 (7.41%) MS Exchange
3 1 (3.70%) JBoss
3 1 (3.70%) Oracle Service Bus
3 1 (3.70%) Oracle SOA Suite
3 1 (3.70%) WebLogic
3 1 (3.70%) WebLogic Portal
3 1 (3.70%) WebSphere
Applications
1 4 (14.81%) Microsoft Office
2 1 (3.70%) Microsoft Excel
2 1 (3.70%) Microsoft PowerPoint
2 1 (3.70%) Microsoft Project
Business Applications
1 1 (3.70%) Oracle BPM
1 1 (3.70%) Remedy ITSM
Cloud Services
1 7 (25.93%) Office 365
2 2 (7.41%) IaaS
2 2 (7.41%) Microsoft Azure
2 2 (7.41%) PaaS
3 1 (3.70%) GitHub
Communications & Networking
1 5 (18.52%) TCP/IP
2 4 (14.81%) SAN
3 2 (7.41%) DHCP
3 2 (7.41%) DNS
3 2 (7.41%) Firewall
3 2 (7.41%) LAN
3 2 (7.41%) NAS
3 2 (7.41%) VLAN
3 2 (7.41%) VPN
3 2 (7.41%) WAN
4 1 (3.70%) VoIP
Database & Business Intelligence
1 2 (7.41%) SQL Server
1 2 (7.41%) SQL Server 2008
1 2 (7.41%) SQL Server 2014
Development Applications
1 1 (3.70%) JIRA
General
1 2 (7.41%) Manufacturing
2 1 (3.70%) Games
2 1 (3.70%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (3.70%) Middleware
1 1 (3.70%) Oracle Fusion
1 1 (3.70%) WebCenter
Miscellaneous
1 4 (14.81%) NHS
2 2 (7.41%) Self-Motivation
Operating Systems
1 22 (81.48%) Windows
2 9 (33.33%) Windows Server
3 8 (29.63%) Windows 10
4 7 (25.93%) Windows 7
4 7 (25.93%) Windows Server 2008
5 6 (22.22%) Windows Server 2012
6 5 (18.52%) Linux
6 5 (18.52%) Windows Server 2003
7 3 (11.11%) Windows XP
8 2 (7.41%) Debian
8 2 (7.41%) Ubuntu
9 1 (3.70%) Windows Mobile
Processes & Methodologies
1 4 (14.81%) ITIL
1 4 (14.81%) Service Delivery
2 2 (7.41%) Change Management
2 2 (7.41%) Continuous Improvement
2 2 (7.41%) High Availability
2 2 (7.41%) Migration
2 2 (7.41%) Problem-Solving
2 2 (7.41%) Service Delivery Management
3 1 (3.70%) Break/Fix
3 1 (3.70%) Business Activity Monitoring
3 1 (3.70%) Change Control
3 1 (3.70%) Continuous Integration
3 1 (3.70%) Data Protection
3 1 (3.70%) DevOps
3 1 (3.70%) Incident Management
3 1 (3.70%) ITIL V3
3 1 (3.70%) ITSM
3 1 (3.70%) Risk Management
3 1 (3.70%) Software Architecture
3 1 (3.70%) Time Management
Programming Languages
1 2 (7.41%) PowerShell
2 1 (3.70%) C
2 1 (3.70%) SQL
Qualifications
1 4 (14.81%) Microsoft Certification
1 4 (14.81%) Security Cleared
2 3 (11.11%) SC Cleared
3 2 (7.41%) MCITP
3 2 (7.41%) MCSE
4 1 (3.70%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 1 (3.70%) SLA
System Software
1 14 (51.85%) Active Directory
2 3 (11.11%) Hyper-V
3 2 (7.41%) Terminal Services
Systems Management
1 2 (7.41%) SCCM
Vendors
1 6 (22.22%) HP
2 5 (18.52%) VMware
3 3 (11.11%) Citrix
3 3 (11.11%) Ivanti
3 3 (11.11%) Microsoft
3 3 (11.11%) Veeam
4 2 (7.41%) Aruba
4 2 (7.41%) Cisco
4 2 (7.41%) NETGEAR
4 2 (7.41%) Red Hat
4 2 (7.41%) Remedy
5 1 (3.70%) Apple
5 1 (3.70%) BMC
5 1 (3.70%) Dell
5 1 (3.70%) Oracle
5 1 (3.70%) ServiceNow