Period
to 20 July 2018

The median contractor rate for a Support Engineer was £213 per day in advertised job vacancies in Wales during the 6 months to 20 July 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Engineer
UK > Wales
6 months to
20 Jul 2018
Same period 2017 Same period 2016
Rank 77 31 57
Rank change year-on-year -46 +26 +11
Contract jobs requiring a Support Engineer 29 70 41
As % of all contract IT jobs advertised in Wales 1.94% 5.30% 3.38%
As % of the Job Titles category 2.00% 5.48% 3.45%
Number of daily rates quoted 10 50 10
Wales median daily rate £213 £185 £170
Median daily rate % change year-on-year +14.86% +8.82% -38.18%
10th Percentile £127 £154 £85
90th Percentile £424 £513 £405
UK median daily rate £210 £200 £260
% change year-on-year +5.00% -23.08% +18.18%
Number of hourly rates quoted 13 15 11
Wales median hourly rate £12.00 £13.00 £11.00
Median hourly rate % change year-on-year -7.69% +18.18% -18.52%
10th Percentile £10.83 £10.50 £9.86
90th Percentile £13.00 £23.60 £19.00
UK median hourly rate £16.30 £15.25 £15.50
% change year-on-year +6.89% -1.61% -3.61%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Wales
Contract vacancies in Wales with a recognized job title 1,447 1,277 1,189
% of contract IT jobs with a recognized job title 96.79% 96.67% 98.02%
Number of daily rates quoted 1,024 880 775
Wales median daily rate £400 £375 £375
Median daily rate % change year-on-year +6.67% - +7.14%
10th Percentile £275 £175 £211
90th Percentile £560 £538 £525
UK median daily rate £450 £428 £425
% change year-on-year +5.26% +0.59% +6.25%
Number of hourly rates quoted 62 104 81
Wales median hourly rate £12.33 £20.50 £15.00
Median hourly rate % change year-on-year -39.88% +36.67% +11.11%
10th Percentile £10.16 £10.50 £10.25
90th Percentile £34.73 £77.50 £62.50
UK median hourly rate £18.50 £18.50 £19.00
% change year-on-year - -2.63% +8.57%

Support Engineer
Job Vacancy Trend in Wales

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Wales.

Job vacancy trend for Support Engineer in Wales

Support Engineer
Contractor Daily Rate Trend in Wales

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Engineer in Wales.

Contractor daily rate trend for Support Engineer in Wales

Support Engineer
Contractor Daily Rate Histogram in Wales

The daily rate distribution of IT jobs citing Support Engineer in Wales over the 6 months to 20 July 2018.

Contractor daily rate histogram for Support Engineer in Wales

Support Engineer
Contractor Hourly Rate Trend in Wales

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Engineer in Wales.

Contractor hourly rate trend for Support Engineer in Wales

Support Engineer
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the Wales region over the 6 months to 20 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales -48 25 £186 +3.47% 3
North Wales -2 2 - - 3
West Wales +9 1 £625 +25.00% 1
Support Engineer
UK

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Wales

For the 6 months to 20 July 2018, Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Wales region featuring Support Engineer in the job title.

1 19 (65.52%) Windows
2 14 (48.28%) Microsoft
3 13 (44.83%) Windows 7
4 11 (37.93%) Active Directory
5 10 (34.48%) Migration
5 10 (34.48%) Windows 10
6 9 (31.03%) Security Cleared
7 8 (27.59%) SC Cleared
8 7 (24.14%) Windows XP
8 7 (24.14%) Windows Server
9 6 (20.69%) Microsoft Office
10 5 (17.24%) ITIL
10 5 (17.24%) MS Exchange
10 5 (17.24%) DNS
10 5 (17.24%) Microsoft Certification
10 5 (17.24%) Apple
10 5 (17.24%) Windows Server 2008
10 5 (17.24%) Office 365
11 4 (13.79%) Windows Server 2012
11 4 (13.79%) Aruba
11 4 (13.79%) NETGEAR
11 4 (13.79%) SCCM
11 4 (13.79%) Time Management
11 4 (13.79%) Remedy
11 4 (13.79%) SAN
11 4 (13.79%) Terminal Services
11 4 (13.79%) HP
11 4 (13.79%) Cisco
11 4 (13.79%) SharePoint
11 4 (13.79%) DHCP

Support Engineer Skill Set
Co-occurring IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (17.24%) MS Exchange
2 4 (13.79%) SharePoint
3 3 (10.34%) Exchange Server 2010
4 2 (6.90%) Confluence
4 2 (6.90%) nginx
Applications
1 6 (20.69%) Microsoft Office
2 2 (6.90%) Microsoft Project
Cloud Services
1 5 (17.24%) Office 365
2 2 (6.90%) Amazon AWS
3 1 (3.45%) Microsoft Azure
Communications & Networking
1 5 (17.24%) DNS
2 4 (13.79%) DHCP
2 4 (13.79%) SAN
2 4 (13.79%) TCP/IP
2 4 (13.79%) VPN
3 2 (6.90%) LAN
3 2 (6.90%) SMTP
3 2 (6.90%) WAN
Database & Business Intelligence
1 1 (3.45%) Crystal Reports
1 1 (3.45%) SQL Server
Development Applications
1 2 (6.90%) Bitbucket
1 2 (6.90%) JIRA
Libraries, Frameworks & Software Standards
1 1 (3.45%) EDI
1 1 (3.45%) Web Services
Miscellaneous
1 1 (3.45%) NHS
Operating Systems
1 19 (65.52%) Windows
2 13 (44.83%) Windows 7
3 10 (34.48%) Windows 10
4 7 (24.14%) Windows Server
4 7 (24.14%) Windows XP
5 5 (17.24%) Windows Server 2008
6 4 (13.79%) Windows Server 2012
7 1 (3.45%) Windows Server 2003
Processes & Methodologies
1 10 (34.48%) Migration
2 5 (17.24%) ITIL
3 4 (13.79%) Time Management
4 3 (10.34%) Disk Encryption
4 3 (10.34%) Problem Management
4 3 (10.34%) Software Deployment
5 2 (6.90%) Creative Problem-Solving
5 2 (6.90%) Problem-Solving
5 2 (6.90%) Workflow
6 1 (3.45%) Active Listening
6 1 (3.45%) Asset Management
6 1 (3.45%) Biometrics
6 1 (3.45%) Data Extraction
6 1 (3.45%) Network Monitoring
6 1 (3.45%) Service Management
6 1 (3.45%) Ticket Management
Programming Languages
1 3 (10.34%) PowerShell
1 3 (10.34%) SQL
2 2 (6.90%) Python
Qualifications
1 9 (31.03%) Security Cleared
2 8 (27.59%) SC Cleared
3 5 (17.24%) Microsoft Certification
4 2 (6.90%) Cisco Certification
5 1 (3.45%) CCNA
5 1 (3.45%) CCNP
5 1 (3.45%) DV Cleared
5 1 (3.45%) MCITP
Quality Assurance & Compliance
1 1 (3.45%) SLA
System Software
1 11 (37.93%) Active Directory
2 4 (13.79%) Terminal Services
3 1 (3.45%) Hyper-V
3 1 (3.45%) VMware Infrastructure
Systems Management
1 4 (13.79%) SCCM
2 3 (10.34%) McAfee ePO
3 2 (6.90%) Ansible
3 2 (6.90%) Forefront Identity Manager
3 2 (6.90%) Puppet
3 2 (6.90%) Red Hat Spacewalk
3 2 (6.90%) Rundeck
3 2 (6.90%) Terraform
Vendors
1 14 (48.28%) Microsoft
2 5 (17.24%) Apple
3 4 (13.79%) Aruba
3 4 (13.79%) Cisco
3 4 (13.79%) HP
3 4 (13.79%) NETGEAR
3 4 (13.79%) Remedy
4 3 (10.34%) Becrypt
4 3 (10.34%) McAfee
5 2 (6.90%) Atlassian
5 2 (6.90%) Red Hat
5 2 (6.90%) ServiceNow
6 1 (3.45%) BT
6 1 (3.45%) Citrix
6 1 (3.45%) SAP
6 1 (3.45%) Symantec
6 1 (3.45%) VMware