Period
to 22 January 2018

The median contractor rate for a Support Engineer was £196 per day in advertised job vacancies in Wales during the 6 months to 22 January 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Engineer
UK > Wales
6 months to
22 Jan 2018
Same period 2017 Same period 2016
Rank 53 65 65
Rank change year-on-year +12 0 +14
Contract jobs requiring a Support Engineer 48 39 49
As % of all contract IT jobs advertised in Wales 3.73% 2.77% 3.46%
As % of the Job Titles category 3.89% 2.86% 3.60%
Number of daily rates quoted 26 19 28
Wales median daily rate £196 £175 £331
Median daily rate % change year-on-year +12.04% -47.17% +120.83%
10th Percentile £127 £134 £126
90th Percentile £433 £475 £458
UK median daily rate £188 £200 £225
% change year-on-year -6.25% -11.11% -
Number of hourly rates quoted 10 14 10
Wales median hourly rate £14.25 £12.75 £9.50
Median hourly rate % change year-on-year +11.76% +34.21% -26.92%
10th Percentile £10.92 £10.50 £9.00
90th Percentile £20.00 £19.26 £14.22
UK median hourly rate £17.50 £15.30 £15.50
% change year-on-year +14.36% -1.27% +3.33%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Wales
Contract vacancies in Wales with a recognized job title 1,233 1,366 1,362
% of contract IT jobs with a recognized job title 95.80% 97.16% 96.05%
Number of daily rates quoted 812 946 983
Wales median daily rate £393 £400 £350
Median daily rate % change year-on-year -1.88% +14.29% -
10th Percentile £180 £181 £213
90th Percentile £550 £550 £475
UK median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 75 89 79
Wales median hourly rate £15.00 £13.50 £14.00
Median hourly rate % change year-on-year +11.11% -3.57% -1.75%
10th Percentile £10.16 £10.50 £9.25
90th Percentile £50.64 £58.00 £47.06
UK median hourly rate £18.44 £18.00 £19.00
% change year-on-year +2.43% -5.26% +15.15%

Support Engineer
Job Vacancy Trend in Wales

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Wales.

Job vacancy trend for Support Engineer in Wales

Support Engineer
Contractor Daily Rate Trend in Wales

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Engineer in Wales.

Contractor daily rate trend for Support Engineer in Wales

Support Engineer
Contractor Daily Rate Histogram in Wales

The daily rate distribution of IT jobs citing Support Engineer in Wales over the 6 months to 22 January 2018.

Contractor daily rate histogram for Support Engineer in Wales

Support Engineer
Contractor Hourly Rate Trend in Wales

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Engineer in Wales.

Contractor hourly rate trend for Support Engineer in Wales

Support Engineer
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the Wales region over the 6 months to 22 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +23 42 £234 +41.56% 8
West Wales -1 3 - - 1
North Wales -3 2 £190 - 4
Mid Wales - 1 - -
Support Engineer
UK

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Wales

For the 6 months to 22 January 2018, Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Wales region featuring Support Engineer in the job title.

1 33 (68.75%) Windows
2 18 (37.50%) Active Directory
3 17 (35.42%) Security Cleared
4 16 (33.33%) Windows 10
5 15 (31.25%) Windows 7
6 14 (29.17%) SC Cleared
7 13 (27.08%) Microsoft
8 12 (25.00%) Cisco
9 11 (22.92%) ITIL
9 11 (22.92%) Linux
10 9 (18.75%) Microsoft Office
11 8 (16.67%) Windows Server
12 7 (14.58%) Office 365
12 7 (14.58%) TCP/IP
12 7 (14.58%) DHCP
12 7 (14.58%) SCCM
13 6 (12.50%) Service Management
13 6 (12.50%) Firewall
13 6 (12.50%) HP
13 6 (12.50%) Cisco Certification
13 6 (12.50%) Driving Licence
14 5 (10.42%) Windows Server 2012
14 5 (10.42%) CentOS
14 5 (10.42%) Red Hat Enterprise Linux
14 5 (10.42%) Microsoft Certification
14 5 (10.42%) SAN
14 5 (10.42%) Red Hat
14 5 (10.42%) WAN
14 5 (10.42%) Unix
14 5 (10.42%) LAN

Support Engineer Skill Set
Co-occurring IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (8.33%) Apache
1 4 (8.33%) Exchange Server 2010
1 4 (8.33%) MS Exchange
2 1 (2.08%) Exchange Server 2007
2 1 (2.08%) IBM Notes
2 1 (2.08%) SharePoint
2 1 (2.08%) Skype for Business
Applications
1 9 (18.75%) Microsoft Office
2 1 (2.08%) Microsoft Excel
2 1 (2.08%) Microsoft PowerPoint
Cloud Services
1 7 (14.58%) Office 365
2 1 (2.08%) Microsoft Azure
Communications & Networking
1 7 (14.58%) DHCP
1 7 (14.58%) TCP/IP
2 6 (12.50%) Firewall
3 5 (10.42%) LAN
3 5 (10.42%) SAN
3 5 (10.42%) WAN
4 4 (8.33%) Cisco ASA
4 4 (8.33%) VLAN
5 3 (6.25%) DNS
5 3 (6.25%) VoIP
5 3 (6.25%) VPN
6 2 (4.17%) Cisco IOS
6 2 (4.17%) SMS
7 1 (2.08%) DMZ
7 1 (2.08%) PBX
7 1 (2.08%) Remote Desktop
7 1 (2.08%) Skype
7 1 (2.08%) Wireless
7 1 (2.08%) WLAN
Database & Business Intelligence
1 4 (8.33%) MySQL
General
1 3 (6.25%) Multimedia
2 1 (2.08%) Legal
2 1 (2.08%) Telecoms
Libraries, Frameworks & Software Standards
1 4 (8.33%) LAMP
2 1 (2.08%) CGI
Miscellaneous
1 6 (12.50%) Driving Licence
2 3 (6.25%) Data Centre
3 2 (4.17%) Clustering
4 1 (2.08%) LPAR
4 1 (2.08%) PDA
4 1 (2.08%) User Experience
4 1 (2.08%) Virtual Team
Operating Systems
1 33 (68.75%) Windows
2 16 (33.33%) Windows 10
3 15 (31.25%) Windows 7
4 11 (22.92%) Linux
5 8 (16.67%) Windows Server
6 5 (10.42%) CentOS
6 5 (10.42%) Red Hat Enterprise Linux
6 5 (10.42%) Unix
6 5 (10.42%) Windows Server 2012
7 4 (8.33%) Windows Server 2008
8 2 (4.17%) Windows Server 2003
9 1 (2.08%) AIX
9 1 (2.08%) Android
9 1 (2.08%) Apple iOS
9 1 (2.08%) Debian
9 1 (2.08%) HPUX
9 1 (2.08%) Solaris
9 1 (2.08%) Ubuntu
9 1 (2.08%) Windows XP
Processes & Methodologies
1 11 (22.92%) ITIL
2 6 (12.50%) Service Management
3 4 (8.33%) Network Monitoring
4 3 (6.25%) Migration
4 3 (6.25%) Network Virtualisation
4 3 (6.25%) Ticket Management
5 2 (4.17%) Asset Management
5 2 (4.17%) Business Continuity
5 2 (4.17%) Disaster Recovery
5 2 (4.17%) Incident Management
6 1 (2.08%) Active Listening
6 1 (2.08%) Change Management
6 1 (2.08%) Continuous Improvement
6 1 (2.08%) Disk Encryption
6 1 (2.08%) Load Balancing
6 1 (2.08%) Mentoring
6 1 (2.08%) Mobile Device Management
6 1 (2.08%) Problem Management
6 1 (2.08%) Risk Assessment
6 1 (2.08%) Software Deployment
Programming Languages
1 4 (8.33%) Bash Shell
1 4 (8.33%) Perl
1 4 (8.33%) PHP
1 4 (8.33%) Python
1 4 (8.33%) Ruby
2 2 (4.17%) PowerShell
3 1 (2.08%) VBScript
Qualifications
1 17 (35.42%) Security Cleared
2 14 (29.17%) SC Cleared
3 6 (12.50%) Cisco Certification
4 5 (10.42%) Microsoft Certification
5 4 (8.33%) CCNA
6 2 (4.17%) CCNP
6 2 (4.17%) DV Cleared
6 2 (4.17%) MCITP
6 2 (4.17%) MCSE
7 1 (2.08%) MCP
7 1 (2.08%) MCTS
7 1 (2.08%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 3 (6.25%) SLA
System Software
1 18 (37.50%) Active Directory
2 4 (8.33%) iptables
2 4 (8.33%) NFS
2 4 (8.33%) Postfix
2 4 (8.33%) Sendmail
3 3 (6.25%) Hyper-V
3 3 (6.25%) VMware Infrastructure
4 2 (4.17%) Terminal Services
5 1 (2.08%) Citrix Presentation Server
5 1 (2.08%) vSphere
Systems Management
1 7 (14.58%) SCCM
2 3 (6.25%) Nagios
3 1 (2.08%) Backup Exec
3 1 (2.08%) McAfee ePO
3 1 (2.08%) Microsoft Clustering
3 1 (2.08%) NetBackup
3 1 (2.08%) Norton AntiVirus
Vendors
1 13 (27.08%) Microsoft
2 12 (25.00%) Cisco
3 6 (12.50%) HP
4 5 (10.42%) Red Hat
5 4 (8.33%) Citrix
5 4 (8.33%) Remedy
5 4 (8.33%) SolarWinds
5 4 (8.33%) VMware
6 3 (6.25%) Juniper
6 3 (6.25%) MikroTik
6 3 (6.25%) Samsung
7 2 (4.17%) Brocade
7 2 (4.17%) BT
7 2 (4.17%) McAfee
7 2 (4.17%) Symantec
8 1 (2.08%) arcserve
8 1 (2.08%) Dell
8 1 (2.08%) Lotus
8 1 (2.08%) NETGEAR
8 1 (2.08%) Sophos