ITIL Contracts in Tyne and Wear

ITIL (Information Technology Infrastructure Library)
North East > Tyne and Wear

The table below provides summary statistics for contract job vacancies advertised in Tyne and Wear requiring ITIL skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited ITIL over the 6 months leading up to 19 August 2025, comparing them to the same period in the previous two years.

6 months to
19 Aug 2025
Same period 2024 Same period 2023
Rank 23 20 20
Rank change year-on-year -3 0 +25
DemandTrendContract jobs citing ITIL 8 9 11
As % of all contract jobs advertised in Tyne and Wear 3.64% 5.45% 5.56%
As % of the Processes & Methodologies category 4.42% 6.04% 6.43%
Number of daily rates quoted 4 8 10
10th Percentile - £398 £313
25th Percentile £188 £416 £380
Median daily rate (50th Percentile) £195 £463 £588
Median % change year-on-year -57.84% -21.28% +11.37%
75th Percentile £203 £523 £720
90th Percentile - £590 -
North East median daily rate £195 £463 £475
% change year-on-year -57.84% -2.63% +11.76%

All Process and Methodology Skills
Tyne and Wear

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Tyne and Wear.

DemandTrendContract vacancies with a requirement for process or methodology skills 181 149 171
As % of all contract IT jobs advertised in Tyne and Wear 82.27% 90.30% 86.36%
Number of daily rates quoted 114 83 121
10th Percentile £200 £346 £350
25th Percentile £425 £391 £380
Median daily rate (50th Percentile) £480 £450 £525
Median % change year-on-year +6.67% -14.29% -
75th Percentile £575 £550 £617
90th Percentile £634 £650 £720
North East median daily rate £480 £450 £475
% change year-on-year +6.67% -5.26% -9.52%
Number of hourly rates quoted 12 14 6
10th Percentile £11.78 £17.83 £17.50
25th Percentile £13.66 £18.25 £18.19
Median hourly rate £17.15 £21.50 £19.75
Median % change year-on-year -20.23% +8.86% +19.70%
75th Percentile £20.63 £65.00 £29.06
90th Percentile £34.46 £70.00 £32.88
North East median hourly rate £17.15 £46.18 £26.00
% change year-on-year -62.86% +77.62% +55.22%

ITIL
Job Vacancy Trend in Tyne and Wear

Job postings citing ITIL as a proportion of all IT jobs advertised in Tyne and Wear.

Job vacancy trend for ITIL in Tyne and Wear

ITIL
Daily Rate Trend in Tyne and Wear

Contractor daily rate distribution trend for jobs in Tyne and Wear citing ITIL.

Contractor daily rate distribution trend for jobs in Tyne and Wear citing ITIL

ITIL
Hourly Rate Trend in Tyne and Wear

Contractor hourly rate distribution trend for jobs in Tyne and Wear citing ITIL.

Contractor hourly rate distribution trend for jobs in Tyne and Wear citing ITIL

ITIL
DemandTrendContract Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the Tyne and Wear region over the 6 months to 19 August 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
DemandTrendContract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Newcastle upon Tyne -7 4 - - 13
Sunderland - 4 £195 - 4
ITIL
North East

ITIL
Co-occurring Skills and Capabilities in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (50.00%) Microsoft Exchange
2 3 (37.50%) OpenEdge
3 2 (25.00%) SharePoint
Applications
1 4 (50.00%) Microsoft Office
Cloud Services
1 6 (75.00%) Microsoft 365
2 2 (25.00%) Microsoft Copilot
2 2 (25.00%) Microsoft Purview
2 2 (25.00%) Power Automate
2 2 (25.00%) Power Platform
2 2 (25.00%) PowerApps
3 1 (12.50%) GCP
3 1 (12.50%) Google Workspace
Communications & Networking
1 1 (12.50%) VoIP
Database & Business Intelligence
1 3 (37.50%) SQL Server
2 2 (25.00%) MySQL
2 2 (25.00%) Relational Database
General
1 1 (12.50%) Military
1 1 (12.50%) Public Sector
Job Titles
1 4 (50.00%) 2nd Line Desktop Support
1 4 (50.00%) 2nd Line Desktop Support Engineer
1 4 (50.00%) 2nd Line Engineer
1 4 (50.00%) 2nd Line Support
1 4 (50.00%) 2nd Line Support Engineer
1 4 (50.00%) Desktop Engineer
1 4 (50.00%) Desktop Support
1 4 (50.00%) Desktop Support Engineer
1 4 (50.00%) Mobile Engineer
1 4 (50.00%) Support Engineer
2 3 (37.50%) Developer
3 2 (25.00%) Microsoft Developer
3 2 (25.00%) Power Platform Developer
4 1 (12.50%) Analyst
4 1 (12.50%) Service Analyst
4 1 (12.50%) Service Desk Analyst
4 1 (12.50%) Software Developer
Miscellaneous
1 2 (25.00%) Mobile App
2 1 (12.50%) Smartphone
Operating Systems
1 5 (62.50%) Windows
2 1 (12.50%) Android
2 1 (12.50%) Apple iOS
2 1 (12.50%) Mac OS
Processes & Methodologies
1 4 (50.00%) Patch Management
1 4 (50.00%) Service Management
2 3 (37.50%) Agile
2 3 (37.50%) Continuous Improvement
2 3 (37.50%) Waterfall
3 2 (25.00%) Mobile Application Development
4 1 (12.50%) Customer Service
4 1 (12.50%) Problem-Solving
Programming Languages
1 3 (37.50%) SQL
2 1 (12.50%) Java
2 1 (12.50%) Python
Qualifications
1 4 (50.00%) Degree
2 2 (25.00%) Microsoft Certification
3 1 (12.50%) ITIL Certification
3 1 (12.50%) SC Cleared
3 1 (12.50%) Security Cleared
System Software
1 4 (50.00%) Active Directory
Vendors
1 7 (87.50%) Microsoft
2 1 (12.50%) Google