The following table provides summary statistics for permanent job vacancies advertised in Tyne and Wear with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 3 months to 28 June 2017 with a comparison to the same period in the previous 2 years.

Service Management
North East / Tyne and Wear
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank 42 50 67
Rank change year-on-year +8 +17  
Permanent jobs citing Service Management 11 24 8
As % of all permanent IT jobs advertised in Tyne and Wear 3.24% 3.95% 1.51%
As % of the Processes & Methodologies category 3.69% 4.68% 1.79%
Number of salaries quoted 8 18 3
Median salary £36,750 £41,500 £32,500
Median salary % change year-on-year -11.44% +27.69%  
90% offered a salary of more than £32,500 £32,875 £19,450
10% offered a salary of more than £44,125 £48,600 £52,750
UK excluding London median salary £42,500 £43,000 £44,000
% change year-on-year -1.16% -2.27%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Tyne and Wear with a requirement for process and methodology skills.

Process & Methodology Skills
Tyne and Wear
Permanent job vacancies with a requirement for process and methodology skills 298 513 448
As % of all permanent IT job vacancies advertised in Tyne and Wear 87.91% 84.51% 84.53%
Number of salaries quoted 1083 1780 1586
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year - +6.66%  
90% offered a salary of more than £22,500 £27,500 £26,625
10% offered a salary of more than £70,000 £54,343 £65,000
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

Service Management
Job Vacancy Trend in Tyne and Wear

Job postings citing Service Management as a percentage of all IT jobs advertised in Tyne and Wear.

Job vacancy trend for Service Management in Tyne and Wear

Service Management
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Tyne and Wear.

Salary trend for Service Management in Tyne and Wear

Service Management
Salary Histogram in Tyne and Wear

The salary distribution of IT jobs citing Service Management in Tyne and Wear over the 3 months to 28 June 2017.

Salary histogram for Service Management in Tyne and Wear

Service Management
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Tyne and Wear region over the 3 months to 28 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne +2 9 £36,750 -11.44% 1
Prudhoe - 1 £33,000 -
Service Management
North East

For the 6 months to 28 June 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Tyne and Wear region with a requirement for Service Management.

1 20 (76.92%) ITIL
2 15 (57.69%) Service Delivery
3 10 (38.46%) Enterprise Architecture
4 9 (34.62%) TOGAF
5 7 (26.92%) Benchmarking
6 6 (23.08%) Project Management
6 6 (23.08%) ITIL V3
7 5 (19.23%) Stakeholder Management
8 4 (15.38%) Task Automation
8 4 (15.38%) Degree
9 3 (11.54%) Oracle
9 3 (11.54%) Business Analysis
9 3 (11.54%) Performance Management
9 3 (11.54%) Portfolio Management
9 3 (11.54%) Continuous Improvement
9 3 (11.54%) Service Design
9 3 (11.54%) People Management
10 2 (7.69%) Performance Metrics
10 2 (7.69%) User Experience
10 2 (7.69%) Service Desk Management
10 2 (7.69%) Network Architecture
10 2 (7.69%) Network Design
10 2 (7.69%) CMDB
10 2 (7.69%) Incident Management
10 2 (7.69%) Release Management
10 2 (7.69%) Wi-Fi
10 2 (7.69%) Finance
10 2 (7.69%) Configuration Management
10 2 (7.69%) Windows
10 2 (7.69%) LAN

Service Management
Co-occurring IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 2 (7.69%) LAN
1 2 (7.69%) WAN
1 2 (7.69%) Wi-Fi
2 1 (3.85%) DHCP
2 1 (3.85%) DNS
General
1 2 (7.69%) Finance
Job Titles
1 12 (46.15%) Service Manager
2 7 (26.92%) Architect
3 6 (23.08%) Delivery Manager
3 6 (23.08%) Services Delivery Manager
4 4 (15.38%) Analyst
5 3 (11.54%) Service Design Manager
5 3 (11.54%) Solutions Architect
6 2 (7.69%) Infrastructure Architect
6 2 (7.69%) Metrics Analyst
6 2 (7.69%) Release Manager
6 2 (7.69%) Service Analyst
6 2 (7.69%) Service Architect
6 2 (7.69%) Service Transition Manager
6 2 (7.69%) Test Manager
6 2 (7.69%) Transition Manager
7 1 (3.85%) Cloud Architect
7 1 (3.85%) Incident Manager
7 1 (3.85%) Oracle Architect
7 1 (3.85%) Oracle Solutions Architect
7 1 (3.85%) Performance Analyst
Miscellaneous
1 2 (7.69%) CMDB
1 2 (7.69%) User Experience
2 1 (3.85%) Management Information System
Operating Systems
1 2 (7.69%) Windows
2 1 (3.85%) Windows Server
Processes & Methodologies
1 20 (76.92%) ITIL
2 15 (57.69%) Service Delivery
3 10 (38.46%) Enterprise Architecture
4 9 (34.62%) TOGAF
5 7 (26.92%) Benchmarking
6 6 (23.08%) ITIL V3
6 6 (23.08%) Project Management
7 5 (19.23%) Stakeholder Management
8 4 (15.38%) Task Automation
9 3 (11.54%) Business Analysis
9 3 (11.54%) Continuous Improvement
9 3 (11.54%) People Management
9 3 (11.54%) Performance Management
9 3 (11.54%) Portfolio Management
9 3 (11.54%) Service Design
10 2 (7.69%) Configuration Management
10 2 (7.69%) Incident Management
10 2 (7.69%) Network Architecture
10 2 (7.69%) Network Design
10 2 (7.69%) Release Management
Qualifications
1 4 (15.38%) Degree
2 1 (3.85%) BPSS Clearance
2 1 (3.85%) HND
Quality Assurance & Compliance
1 1 (3.85%) ISO 9000
1 1 (3.85%) ISO/IEC 20000
System Software
1 1 (3.85%) Active Directory
Systems Management
1 1 (3.85%) SCCM
1 1 (3.85%) SCOM
1 1 (3.85%) SCOrch
1 1 (3.85%) SCSM
Vendors
1 3 (11.54%) Oracle
2 1 (3.85%) Microsoft
Newcastle Upon Tyne, Tyne and Wear
Northern Recruitment Group
Salary: From £33,943 to £38,183 per annum
Posted: 5 days ago