The following table provides summary statistics for permanent job vacancies advertised in Tyne and Wear with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 3 months to 24 March 2017 with a comparison to the same period in the previous 2 years.

3 months to
24 Mar 2017
Same period 2016 Same period 2015
Service Management
North East / Tyne and Wear
Rank 47 56 70
Rank change year-on-year +9 +14  
Permanent jobs citing Service Management 15 10 2
As % of all permanent IT jobs advertised in Tyne and Wear 3.30% 2.03% 0.35%
As % of the Processes & Methodologies category 3.87% 2.26% 0.40%
Number of salaries quoted 14 7 2
Median salary £37,500 £40,000 £33,250
Median salary % change year-on-year -6.25% +20.30%  
90% offered a salary of more than £31,500 £18,500 £21,850
10% offered a salary of more than £51,500 £42,700 £44,650
UK excluding London median salary £45,000 £42,500 £45,000
% change year-on-year +5.88% -5.55%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Tyne and Wear with a requirement for process and methodology skills.

Process & Methodology Skills
Tyne and Wear
Permanent job vacancies with a requirement for process and methodology skills 388 443 497
As % of all permanent IT job vacancies advertised in Tyne and Wear 85.27% 90.04% 87.65%
Number of salaries quoted 355 389 430
Median salary £37,062 £40,000 £37,500
Median salary % change year-on-year -7.34% +6.66%  
90% offered a salary of more than £25,000 £27,500 £27,500
10% offered a salary of more than £45,000 £61,215 £57,500
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

Service Management
Job Vacancy Trend in Tyne and Wear

The job posting trend of jobs advertised in Tyne and Wear citing Service Management as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in Tyne and Wear

Service Management
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Tyne and Wear.

Salary trend for Service Management in Tyne and Wear

Service Management
Salary Histogram in Tyne and Wear

The salary distribution of IT jobs citing Service Management in Tyne and Wear over the 3 months to 24 March 2017.

Salary histogram for Service Management in Tyne and Wear

Service Management
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Tyne and Wear region over the 3 months to 24 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne +12 14 £37,500 -6.25% 6
Jarrow - 1 £23,958 -
North Tyneside - 1 £47,500 -
Service Management
North East

Service Management
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 24 March 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Tyne and Wear region with a requirement for Service Management.

1 20 (68.97%) ITIL
2 18 (62.07%) Service Delivery
3 11 (37.93%) Degree
4 9 (31.03%) Enterprise Architecture
4 9 (31.03%) ITIL V3
5 8 (27.59%) TOGAF
5 8 (27.59%) Oracle
6 7 (24.14%) Portfolio Management
6 7 (24.14%) People Management
7 6 (20.69%) Microsoft
8 5 (17.24%) Change Management
8 5 (17.24%) Continuous Improvement
8 5 (17.24%) Business Analysis
8 5 (17.24%) Problem Management
9 4 (13.79%) Incident Management
9 4 (13.79%) Release Management
9 4 (13.79%) Stakeholder Management
9 4 (13.79%) Benchmarking
9 4 (13.79%) Windows
9 4 (13.79%) PRINCE2
10 3 (10.34%) MS Excel
10 3 (10.34%) Windows XP
10 3 (10.34%) MS Office
10 3 (10.34%) Configuration Management
10 3 (10.34%) Performance Management
10 3 (10.34%) Information Security
11 2 (6.90%) MS PowerPoint
11 2 (6.90%) Mathematics
11 2 (6.90%) Computer Science
11 2 (6.90%) QA

Service Management
Top Related IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (6.90%) WebSphere
Applications
1 3 (10.34%) MS Excel
1 3 (10.34%) MS Office
2 2 (6.90%) MS PowerPoint
Cloud Services
1 2 (6.90%) IaaS
1 2 (6.90%) PaaS
1 2 (6.90%) SaaS
Communications & Networking
1 2 (6.90%) Firewall
Database & Business Intelligence
1 1 (3.45%) Crystal Reports
1 1 (3.45%) Oracle Database
1 1 (3.45%) Oracle Reports
1 1 (3.45%) SQLPlus
General
1 2 (6.90%) Finance
Job Titles
1 8 (27.59%) Architect
2 7 (24.14%) Solutions Architect
3 6 (20.69%) Analyst
3 6 (20.69%) Delivery Manager
3 6 (20.69%) Service Manager
3 6 (20.69%) Services Delivery Manager
4 3 (10.34%) Support Engineer
5 2 (6.90%) 2nd Line Support
5 2 (6.90%) 2nd Line Support Engineer
5 2 (6.90%) Business Manager
5 2 (6.90%) Cisco Security Analyst
5 2 (6.90%) ITIL Service Manager
5 2 (6.90%) Metrics Analyst
5 2 (6.90%) Operations Engineer
5 2 (6.90%) Operations Support Engineer
5 2 (6.90%) Relationships Manager
5 2 (6.90%) Release Manager
5 2 (6.90%) Security Analyst
5 2 (6.90%) Senior Operations Engineer
5 2 (6.90%) Test Manager
Libraries, Frameworks & Software Standards
1 1 (3.45%) COM
1 1 (3.45%) XML
Miscellaneous
1 2 (6.90%) Analytical Skills
1 2 (6.90%) CMDB
1 2 (6.90%) Computer Science
1 2 (6.90%) Data Centre
1 2 (6.90%) Driving Licence
1 2 (6.90%) Management Information System
1 2 (6.90%) Tandem
2 1 (3.45%) PACS
2 1 (3.45%) User Experience
Operating Systems
1 4 (13.79%) Windows
2 3 (10.34%) Windows XP
3 2 (6.90%) AIX
3 2 (6.90%) Linux
3 2 (6.90%) Unix
3 2 (6.90%) Windows 2000
4 1 (3.45%) Windows 7
4 1 (3.45%) Windows Vista
Processes & Methodologies
1 20 (68.97%) ITIL
2 18 (62.07%) Service Delivery
3 9 (31.03%) Enterprise Architecture
3 9 (31.03%) ITIL V3
4 8 (27.59%) TOGAF
5 7 (24.14%) People Management
5 7 (24.14%) Portfolio Management
6 5 (17.24%) Business Analysis
6 5 (17.24%) Change Management
6 5 (17.24%) Continuous Improvement
6 5 (17.24%) Problem Management
7 4 (13.79%) Benchmarking
7 4 (13.79%) Incident Management
7 4 (13.79%) PRINCE2
7 4 (13.79%) Release Management
7 4 (13.79%) Stakeholder Management
8 3 (10.34%) Configuration Management
8 3 (10.34%) Information Security
8 3 (10.34%) Performance Management
9 2 (6.90%) Agile Software Development
Programming Languages
1 1 (3.45%) PL/SQL
1 1 (3.45%) SQL
Qualifications
1 11 (37.93%) Degree
2 2 (6.90%) CEH
2 2 (6.90%) CISA
2 2 (6.90%) CISM
2 2 (6.90%) CISSP
2 2 (6.90%) ITIL Certification
2 2 (6.90%) SANS
2 2 (6.90%) SSCP
3 1 (3.45%) HND
3 1 (3.45%) Security Cleared
Quality Assurance & Compliance
1 2 (6.90%) QA
1 2 (6.90%) SLA
2 1 (3.45%) DICOM
2 1 (3.45%) HL7
2 1 (3.45%) ISO 9000
Systems Management
1 1 (3.45%) Data Guard
Vendors
1 8 (27.59%) Oracle
2 6 (20.69%) Microsoft
3 2 (6.90%) ArcSight
3 2 (6.90%) Cisco
3 2 (6.90%) Forcepoint
3 2 (6.90%) Intel Security
3 2 (6.90%) Qualys
3 2 (6.90%) Tripwire
4 1 (3.45%) Dell
4 1 (3.45%) Tableau
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Salary: £600 - £700 per day
Posted: 21 hours ago
HQ in Leeds or Hub Offices in Exeter, London,...
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