Help Desk Analyst Contracts in the UK excluding London

Help Desk Analyst
UK > UK excluding London

The median Help Desk Analyst daily rate in the UK excluding London is £160, according to job vacancies posted in the 6 months leading up to 14 July 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
14 Jul 2025
Same period 2024 Same period 2023
Rank 357 366 409
Rank change year-on-year +9 +43 +87
Contract jobs requiring a Help Desk Analyst 11 26 29
As % of all contract jobs advertised in the UK excluding London 0.074% 0.13% 0.12%
As % of the Job Titles category 0.082% 0.14% 0.13%
Number of daily rates quoted 5 17 21
10th Percentile - £127 £121
25th Percentile £111 £130 £130
Median daily rate (50th Percentile) £160 £150 £160
Median % change year-on-year +6.67% -6.25% -
75th Percentile £238 £169 £173
90th Percentile - £191 £188
UK median daily rate £128 £155 £200
% change year-on-year -17.42% -22.50% +2.56%
Number of hourly rates quoted 1 8 5
10th Percentile - £13.94 -
25th Percentile - £14.41 £11.25
Median hourly rate £15.09 £15.83 £14.25
Median % change year-on-year -4.67% +11.09% +5.56%
75th Percentile - £16.25 £16.00
90th Percentile - £17.07 £23.20
UK median hourly rate £15.09 £15.83 £15.12
% change year-on-year -4.67% +4.68% +12.02%

All Contract IT Job Vacancies
UK excluding London

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK excluding London with a recognized job title 13,455 19,153 21,967
% of contract IT jobs with a recognized job title 90.88% 92.33% 94.67%
Number of daily rates quoted 8,300 11,519 15,082
10th Percentile £220 £213 £232
25th Percentile £363 £375 £400
Median daily rate (50th Percentile) £475 £495 £500
Median % change year-on-year -4.04% -1.00% +2.56%
75th Percentile £575 £596 £600
90th Percentile £650 £675 £688
UK median daily rate £500 £525 £538
% change year-on-year -4.76% -2.33% +0.47%
Number of hourly rates quoted 1,112 2,332 1,190
10th Percentile £13.50 £12.82 £13.49
25th Percentile £16.84 £16.25 £17.72
Median hourly rate £25.15 £40.00 £37.50
Median % change year-on-year -37.13% +6.67% +79.36%
75th Percentile £57.50 £63.75 £65.00
90th Percentile £75.00 £74.43 £75.99
UK median hourly rate £26.50 £40.00 £42.50
% change year-on-year -33.75% -5.88% +65.50%

Help Desk Analyst
Job Vacancy Trend in the UK excluding London

Job postings that featured Help Desk Analyst in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Help Desk Analyst in the UK excluding London

Help Desk Analyst
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing Help Desk Analyst in the UK excluding London.

Daily rate trend for Help Desk Analyst in the UK excluding London

Help Desk Analyst
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing Help Desk Analyst in the UK excluding London.

Hourly rate trend for Help Desk Analyst in the UK excluding London

Help Desk Analyst
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Analyst within the UK excluding London region over the 6 months to 14 July 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Midlands +3 6 £111 -24.75%
West Midlands +9 4 - -
Scotland -12 3 £225 +73.08%
East Midlands -2 2 £111 -30.63%
North West +4 1 £225 - 3
North of England +2 1 £225 +18.42% 3
Northern Ireland - 1 £160 -
Help Desk Analyst
UK

Help Desk Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 14 July 2025, Help Desk Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the UK excluding London region featuring Help Desk Analyst in the job title.

1 9 (81.82%) Microsoft Office
1 9 (81.82%) Customer Service
2 7 (63.64%) Problem-Solving
3 5 (45.45%) Microsoft
4 4 (36.36%) Lotus
4 4 (36.36%) IBM Notes
4 4 (36.36%) Finance
4 4 (36.36%) Analytical Skills
4 4 (36.36%) Proactive Monitoring
4 4 (36.36%) Inclusion and Diversity
5 3 (27.27%) Social Skills
5 3 (27.27%) Data Centre
5 3 (27.27%) Windows 10
5 3 (27.27%) Time Management
5 3 (27.27%) Microsoft 365
5 3 (27.27%) Windows
5 3 (27.27%) ITIL
5 3 (27.27%) Active Directory
5 3 (27.27%) Microsoft Exchange
6 2 (18.18%) Microsoft Excel
6 2 (18.18%) ITSM
6 2 (18.18%) Service Management
6 2 (18.18%) Agile
6 2 (18.18%) Unified Communications
6 2 (18.18%) Active Listening
7 1 (9.09%) Public Sector
7 1 (9.09%) Service Catalogue
7 1 (9.09%) AirWatch
7 1 (9.09%) GDPR
7 1 (9.09%) Process Improvement

Help Desk Analyst Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (36.36%) IBM Notes
2 3 (27.27%) Microsoft Exchange
Applications
1 9 (81.82%) Microsoft Office
2 2 (18.18%) Microsoft Excel
Cloud Services
1 3 (27.27%) Microsoft 365
Communications & Networking
1 2 (18.18%) Unified Communications
2 1 (9.09%) DHCP
2 1 (9.09%) DNS
2 1 (9.09%) TCP/IP
Development Applications
1 1 (9.09%) JIRA
General
1 4 (36.36%) Analytical Skills
1 4 (36.36%) Finance
1 4 (36.36%) Inclusion and Diversity
2 3 (27.27%) Social Skills
3 1 (9.09%) Banking
3 1 (9.09%) Investment Banking
3 1 (9.09%) Public Sector
3 1 (9.09%) Telecoms
Miscellaneous
1 3 (27.27%) Data Centre
2 1 (9.09%) Blackberry
Operating Systems
1 3 (27.27%) Windows
1 3 (27.27%) Windows 10
2 1 (9.09%) Android
Processes & Methodologies
1 9 (81.82%) Customer Service
2 7 (63.64%) Problem-Solving
3 4 (36.36%) Proactive Monitoring
4 3 (27.27%) ITIL
4 3 (27.27%) Time Management
5 2 (18.18%) Active Listening
5 2 (18.18%) Agile
5 2 (18.18%) ITSM
5 2 (18.18%) Service Management
6 1 (9.09%) Change Management
6 1 (9.09%) Coaching
6 1 (9.09%) Data Privacy
6 1 (9.09%) Incident Management
6 1 (9.09%) Mentoring
6 1 (9.09%) Problem Management
6 1 (9.09%) Process Improvement
6 1 (9.09%) Service Catalogue
6 1 (9.09%) User Experience
Programming Languages
1 1 (9.09%) SQL
Qualifications
1 1 (9.09%) Degree
1 1 (9.09%) HNC
1 1 (9.09%) HND
Quality Assurance & Compliance
1 1 (9.09%) GDPR
System Software
1 3 (27.27%) Active Directory
Systems Management
1 1 (9.09%) AirWatch
Vendors
1 5 (45.45%) Microsoft
2 4 (36.36%) Lotus
3 1 (9.09%) Apple
3 1 (9.09%) ServiceNow
3 1 (9.09%) VMware