The median contractor rate for a Help Desk Analyst was £125 per day in advertised job vacancies during the 3 months to 28 June 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Help Desk Analyst
UK
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank 533 491 517
Rank change year-on-year -42 +26  
Contract jobs requiring a Help Desk Analyst 77 160 128
As % of all contract IT jobs advertised in the UK 0.16% 0.30% 0.23%
As % of the Job Titles category 0.17% 0.31% 0.24%
Number of daily rates quoted 51 50 35
Median daily rate £125 £150 £135
Median daily rate % change year-on-year -16.66% +11.11%  
90% offered a daily rate of more than £90 £100 £100
10% offered a daily rate of more than £200 £200 £195
UK excluding London median daily rate £110 £150 £133
% change year-on-year -26.66% +13.20%  
Number of hourly rates quoted 16 78 61
Median hourly rate £12.50 £16.50 £14.00
Median hourly rate % change year-on-year -24.24% +17.85%  
90% offered a hourly rate of more than £12.11 £10.96 £10.00
10% offered a hourly rate of more than £31.25 £19.00 £19.00
UK excluding London median hourly rate £12.50 £16.50 £14.00
% change year-on-year -24.24% +17.85%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
UK
Contract job vacancies with a job title containing a recognized job role 44648 51085 52304
As % of all contract IT job vacancies advertised in the UK 94.78% 94.85% 94.84%
Number of daily rates quoted 28819 33278 32902
Median daily rate £438 £425 £400
Median daily rate % change year-on-year +2.94% +6.25%  
90% offered a daily rate of more than £275 £260 £245
10% offered a daily rate of more than £600 £600 £568
UK excluding London median daily rate £400 £400 £370
% change year-on-year - +8.10%  
Number of hourly rates quoted 1391 1532 1988
Median hourly rate £18.69 £17.50 £16.50
Median hourly rate % change year-on-year +6.80% +6.06%  
90% offered a hourly rate of more than £11.42 £11.00 £11.00
10% offered a hourly rate of more than £47.50 £43.50 £40.00
UK excluding London median hourly rate £17.50 £17.50 £16.14
% change year-on-year - +8.42%  

Help Desk Analyst
Job Vacancy Trend

The job posting trend of jobs advertised that featured Help Desk Analyst in the job title.

Job vacancy trend for Help Desk Analyst in the UK

Help Desk Analyst
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Help Desk Analyst.

Contractor daily rate trend for Help Desk Analyst in the UK

Help Desk Analyst
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Help Desk Analyst over the 3 months to 28 June 2017.

Contractor daily rate histogram for Help Desk Analyst in the UK

Help Desk Analyst
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Help Desk Analyst.

Contractor hourly rate trend for Help Desk Analyst in the UK

Help Desk Analyst
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing Help Desk Analyst over the 3 months to 28 June 2017.

Contractor hourly rate histogram for Help Desk Analyst in the UK

Help Desk Analyst
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Analyst within the UK over the 3 months to 28 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -61 52 £163 +8.33% 26
London +3 14 £169 +37.67% 4
South East +7 10 £163 -7.14% 6
North West +24 9 £145 +26.08% 3
Manchester +16 9 £145 +13.72% 2
East Midlands -6 7 £125 -10.71% 4
Scotland +34 6 £140 +40.00% 1
West Midlands +21 5 £121 +5.43% 1
East of England -58 5 £213 +73.46% 2
Coventry +15 4 £121 -
Surrey +5 4 £163 -13.33% 1
Oxfordshire -7 4 £110 -26.66%
Derby - 4 £125 -
Derbyshire - 4 £125 -
Oxford -1 3 £110 -
Edinburgh +14 2 £78 -38.00%
Rickmansworth 0 2 - -
Hertfordshire -8 2 - - 1
South West -13 2 £350 +133.33% 2
Essex -52 2 - -
Glasgow - 2 £263 -
Guildford - 2 £163 -
Birmingham +14 1 - -
Dundee +9 1 £110 +33.33%
Spalding +8 1 - -
Cambridgeshire +6 1 £213 - 1
Hampshire +3 1 - - 3
Nottingham -1 1 - - 1
Nottinghamshire -4 1 - - 2
City of London -5 1 £200 +15.94% 1

Help Desk Analyst Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 28 June 2017, Help Desk Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Help Desk Analyst in the job title.

1 85 (50.30%) Microsoft
2 80 (47.34%) Windows
3 78 (46.15%) Active Directory
4 62 (36.69%) Microsoft Office
5 53 (31.36%) ITIL
6 34 (20.12%) Windows 7
7 28 (16.57%) Incident Management
7 28 (16.57%) MS Exchange
8 27 (15.98%) PDA
9 26 (15.38%) SLA
10 24 (14.20%) Microsoft Certification
11 22 (13.02%) TCP/IP
12 19 (11.24%) MCDST
13 18 (10.65%) DNS
14 17 (10.06%) DHCP
15 16 (9.47%) Finance
16 15 (8.88%) Degree
16 15 (8.88%) Citrix
16 15 (8.88%) Office 365
16 15 (8.88%) Analytical Skills
16 15 (8.88%) Windows 10
17 13 (7.69%) Service Management
18 12 (7.10%) Skype for Business
19 11 (6.51%) Lotus
19 11 (6.51%) VPN
19 11 (6.51%) IBM Notes
19 11 (6.51%) SQL
20 10 (5.92%) Internet
21 9 (5.33%) Microsoft Excel
21 9 (5.33%) Windows XP

Help Desk Analyst Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 28 (16.57%) MS Exchange
2 12 (7.10%) Skype for Business
3 11 (6.51%) IBM Notes
4 7 (4.14%) SharePoint
5 6 (3.55%) SharePoint 2013
6 4 (2.37%) Blackberry Enterprise Server
6 4 (2.37%) Exchange Server 2003
6 4 (2.37%) Exchange Server 2010
7 1 (0.59%) Exchange Server 2007
Applications
1 62 (36.69%) Microsoft Office
2 9 (5.33%) Microsoft Excel
3 1 (0.59%) Mozilla Thunderbird
Business Applications
1 1 (0.59%) SAP Oil and Gas
1 1 (0.59%) Unit4 Business World
Cloud Services
1 15 (8.88%) Office 365
Communications & Networking
1 22 (13.02%) TCP/IP
2 18 (10.65%) DNS
3 17 (10.06%) DHCP
4 11 (6.51%) VPN
5 10 (5.92%) Internet
6 5 (2.96%) LAN
6 5 (2.96%) WAN
7 2 (1.18%) Firewall
7 2 (1.18%) Remote Desktop
7 2 (1.18%) Skype
7 2 (1.18%) Telepresence
7 2 (1.18%) Wi-Fi
8 1 (0.59%) Ethernet
8 1 (0.59%) LDAP
8 1 (0.59%) PBX
8 1 (0.59%) VoIP
8 1 (0.59%) Wireless
Database & Business Intelligence
1 4 (2.37%) SQL Server
2 2 (1.18%) MS Access
3 1 (0.59%) DB2
3 1 (0.59%) Essbase
Development Applications
1 2 (1.18%) SQL Server Management Studio (SSMS)
2 1 (0.59%) Team Foundation Server
2 1 (0.59%) Visual Studio
General
1 16 (9.47%) Finance
2 7 (4.14%) Automotive
2 7 (4.14%) Legal
3 6 (3.55%) Law
4 5 (2.96%) Billing
5 4 (2.37%) French Language
6 3 (1.78%) Publishing
6 3 (1.78%) Telecoms
7 2 (1.18%) Advertising
7 2 (1.18%) Banking
7 2 (1.18%) German Language
8 1 (0.59%) Electronics
8 1 (0.59%) Financial Institution
8 1 (0.59%) Finnish Language
8 1 (0.59%) Investment Banking
8 1 (0.59%) Italian Language
8 1 (0.59%) Manufacturing
8 1 (0.59%) Marketing
8 1 (0.59%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 2 (1.18%) .NET
1 2 (1.18%) J2EE
2 1 (0.59%) X-Windows
Miscellaneous
1 27 (15.98%) PDA
2 15 (8.88%) Analytical Skills
3 7 (4.14%) Blackberry
3 7 (4.14%) Data Centre
4 5 (2.96%) CMDB
5 4 (2.37%) Driving Licence
5 4 (2.37%) Fat Client
5 4 (2.37%) Thin Client
6 3 (1.78%) Client/Server
6 3 (1.78%) Mainframe
6 3 (1.78%) Video Conferencing
7 2 (1.18%) Computer Science
7 2 (1.18%) iPad
7 2 (1.18%) Smartphone
7 2 (1.18%) Wiki
8 1 (0.59%) iPhone
8 1 (0.59%) IVR
8 1 (0.59%) Management Information System
8 1 (0.59%) NHS
8 1 (0.59%) VLE
Operating Systems
1 80 (47.34%) Windows
2 34 (20.12%) Windows 7
3 15 (8.88%) Windows 10
4 9 (5.33%) Windows 8
4 9 (5.33%) Windows XP
5 4 (2.37%) Apple iOS
6 3 (1.78%) Windows Server
6 3 (1.78%) Windows Server 2003
6 3 (1.78%) Windows Server 2008
7 1 (0.59%) CentOS
7 1 (0.59%) Linux
7 1 (0.59%) Mac OS
7 1 (0.59%) Mac OS X
7 1 (0.59%) Ubuntu
7 1 (0.59%) Windows NT
7 1 (0.59%) Windows Vista
Processes & Methodologies
1 53 (31.36%) ITIL
2 28 (16.57%) Incident Management
3 13 (7.69%) Service Management
4 4 (2.37%) ITSM
4 4 (2.37%) Migration
4 4 (2.37%) Problem Management
4 4 (2.37%) Server Patching
5 3 (1.78%) Asset Management
5 3 (1.78%) Configuration Management
5 3 (1.78%) Line Management
6 2 (1.18%) Data Analysis
6 2 (1.18%) Data Centre Operations
6 2 (1.18%) ERP
6 2 (1.18%) Issue Tracking
6 2 (1.18%) ITIL V2
6 2 (1.18%) ITIL V3
6 2 (1.18%) Process Management
6 2 (1.18%) Release Management
6 2 (1.18%) Ticket Management
6 2 (1.18%) Time Management
Programming Languages
1 11 (6.51%) SQL
2 4 (2.37%) PowerShell
2 4 (2.37%) VBScript
3 2 (1.18%) COBOL
3 2 (1.18%) T-SQL
3 2 (1.18%) VB
4 1 (0.59%) C#
4 1 (0.59%) JavaScript
Qualifications
1 24 (14.20%) Microsoft Certification
2 19 (11.24%) MCDST
3 15 (8.88%) Degree
4 7 (4.14%) Security Cleared
5 6 (3.55%) MOS
6 4 (2.37%) DV Cleared
6 4 (2.37%) ITIL Certification
7 3 (1.78%) MCP
8 2 (1.18%) Computer Science Degree
8 2 (1.18%) SC Cleared
9 1 (0.59%) A+ Certification
9 1 (0.59%) ISEB
Quality Assurance & Compliance
1 26 (15.38%) SLA
2 2 (1.18%) Disclosure Scotland
3 1 (0.59%) ISO/IEC 19770
3 1 (0.59%) ISO/IEC 20000
System Software
1 78 (46.15%) Active Directory
2 5 (2.96%) XenDesktop
3 1 (0.59%) Microsoft Virtual Server
3 1 (0.59%) Virtual Servers
3 1 (0.59%) VMware Infrastructure
3 1 (0.59%) XenApp
Systems Management
1 3 (1.78%) SCCM
2 1 (0.59%) SCOM
Vendors
1 85 (50.30%) Microsoft
2 15 (8.88%) Citrix
3 11 (6.51%) Lotus
4 5 (2.96%) HP
4 5 (2.96%) Remedy
5 4 (2.37%) Sun
6 3 (1.78%) LANDesk
6 3 (1.78%) ServiceNow
7 2 (1.18%) Google
7 2 (1.18%) SAP
7 2 (1.18%) VMware
8 1 (0.59%) Apple
8 1 (0.59%) Avaya
8 1 (0.59%) Bloomberg
8 1 (0.59%) BMC
8 1 (0.59%) Cisco
8 1 (0.59%) CQG
8 1 (0.59%) Dell
8 1 (0.59%) Reuters
8 1 (0.59%) Salesforce.com
Manchester, Lancashire
Searchability
Rate: £11 - £16 per hour
Posted: 2 days ago
Manchester, Lancashire
Rullion
Posted: 4 days ago