Help Desk Analyst
UK
The median Help Desk Analyst daily rate in the UK is £155 according to job vacancies posted during the 6 months to 3 May 2024.
The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 3 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 565 | 631 | 809 |
| Rank change year-on-year | +66 | +178 | -149 |
| Contract jobs requiring a Help Desk Analyst | 25 | 72 | 51 |
| As % of all contract jobs advertised in the UK | 0.058% | 0.12% | 0.057% |
| As % of the Job Titles category | 0.062% | 0.13% | 0.060% |
| Number of daily rates quoted | 16 | 57 | 37 |
| 10th Percentile | £126 | £156 | £105 |
| 25th Percentile | £137 | £185 | £115 |
| Median daily rate (50th Percentile) | £155 | £225 | £160 |
| Median % change year-on-year | -31.11% | +40.63% | +6.67% |
| 75th Percentile | £182 | £823 | £194 |
| 90th Percentile | £203 | - | £243 |
| UK excluding London median daily rate | £155 | £160 | £160 |
| % change year-on-year | -3.13% | - | +3.23% |
| Number of hourly rates quoted | 6 | 7 | 9 |
| 10th Percentile | £13.81 | £11.25 | £10.84 |
| 25th Percentile | £14.22 | £12.19 | £11.00 |
| Median hourly rate | £15.33 | £16.00 | £12.63 |
| Median % change year-on-year | -4.16% | +26.64% | -18.52% |
| 75th Percentile | £16.76 | £19.24 | £12.88 |
| 90th Percentile | £17.10 | £23.20 | £18.68 |
| UK excluding London median hourly rate | £15.33 | £14.25 | £12.63 |
| % change year-on-year | +7.58% | +12.83% | -21.06% |
All Contract IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.
| Contract vacancies in the UK with a recognized job title | 40,241 | 56,070 | 84,738 |
| % of contract IT jobs with a recognized job title | 92.76% | 94.64% | 95.46% |
| Number of daily rates quoted | 26,194 | 39,189 | 59,507 |
| 10th Percentile | £277 | £313 | £313 |
| 25th Percentile | £409 | £425 | £425 |
| Median daily rate (50th Percentile) | £525 | £540 | £525 |
| Median % change year-on-year | -2.78% | +2.86% | +10.53% |
| 75th Percentile | £638 | £650 | £638 |
| 90th Percentile | £750 | £750 | £738 |
| UK excluding London median daily rate | £490 | £500 | £475 |
| % change year-on-year | -2.00% | +5.26% | +11.76% |
| Number of hourly rates quoted | 2,676 | 1,567 | 2,091 |
| 10th Percentile | £12.86 | £14.28 | £12.50 |
| 25th Percentile | £16.30 | £19.16 | £15.52 |
| Median hourly rate | £36.50 | £45.00 | £23.50 |
| Median % change year-on-year | -18.89% | +91.49% | +4.44% |
| 75th Percentile | £61.26 | £65.75 | £48.76 |
| 90th Percentile | £72.50 | £76.00 | £63.25 |
| UK excluding London median hourly rate | £39.55 | £42.37 | £19.52 |
| % change year-on-year | -6.64% | +117.03% | +2.74% |
Help Desk Analyst
Job Vacancy Trend
Job postings that featured Help Desk Analyst in the job title as a proportion of all IT jobs advertised.
Help Desk Analyst
Contractor Daily Rate Trend
3-month moving average daily rate quoted in jobs citing Help Desk Analyst.
Help Desk Analyst
Daily Rate Histogram
Daily rate distribution for jobs citing Help Desk Analyst over the 6 months to 3 May 2024.
Help Desk Analyst
Contractor Hourly Rate Trend
3-month moving average hourly rates quoted in jobs citing Help Desk Analyst.
Help Desk Analyst
Top 12 Contract Locations
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Analyst within the UK over the 6 months to 3 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| UK excluding London | +48 | 20 | £155 | -3.13% | 13 |
| England | +88 | 19 | £163 | -69.05% | 14 |
| Scotland | +38 | 6 | £150 | +15.38% | |
| Work from Home | +91 | 5 | £150 | -77.78% | 3 |
| London | +59 | 5 | £160 | -76.30% | 1 |
| Midlands | +28 | 5 | £148 | -7.81% | 3 |
| South West | +22 | 5 | £175 | -13.04% | 1 |
| East Midlands | - | 4 | £148 | - | 3 |
| South East | +18 | 3 | £145 | - | 7 |
| North of England | +25 | 1 | - | - | 2 |
| West Midlands | +20 | 1 | - | - | |
| North West | +15 | 1 | - | - | 1 |
Help Desk Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 3 May 2024, Help Desk Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Help Desk Analyst in the job title.
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Help Desk Analyst Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: