Help Desk Analyst Contracts in the UK excluding London

Help Desk Analyst
UK > UK excluding London

The median Help Desk Analyst daily rate in the UK excluding London is £225, according to job vacancies posted in the 6 months leading up to 1 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 325 378 437
Rank change year-on-year +53 +59 +32
Contract jobs requiring a Help Desk Analyst 11 21 25
As % of all contract jobs advertised in the UK excluding London 0.086% 0.10% 0.10%
As % of the Job Titles category 0.093% 0.11% 0.11%
Number of daily rates quoted 7 13 16
10th Percentile £139 £130 £125
25th Percentile £155 £150 £149
Median daily rate (50th Percentile) £225 £160 £160
Median % change year-on-year +40.63% - -
75th Percentile £244 £173 £189
90th Percentile £250 £188 £297
UK median daily rate £225 £160 £228
% change year-on-year +40.63% -29.88% +42.62%
Number of hourly rates quoted 0 6 5
10th Percentile - £13.81 -
25th Percentile - £14.22 £11.25
Median hourly rate - £15.33 £14.25
Median % change year-on-year - +7.58% +12.83%
75th Percentile - £16.76 £16.00
90th Percentile - £17.10 £23.20
UK median hourly rate - £15.33 £16.00
% change year-on-year - -4.16% +26.64%

All Contract IT Job Vacancies
UK excluding London

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK excluding London with a recognized job title 11,767 19,240 22,667
% of contract IT jobs with a recognized job title 92.17% 92.63% 94.18%
Number of daily rates quoted 7,552 11,748 15,893
10th Percentile £213 £213 £225
25th Percentile £363 £363 £395
Median daily rate (50th Percentile) £475 £492 £500
Median % change year-on-year -3.46% -1.60% +5.26%
75th Percentile £575 £598 £595
90th Percentile £650 £688 £688
UK median daily rate £515 £525 £540
% change year-on-year -1.90% -2.78% +2.86%
Number of hourly rates quoted 829 2,243 1,165
10th Percentile £14.00 £12.50 £13.45
25th Percentile £17.61 £15.75 £18.09
Median hourly rate £28.00 £39.55 £42.50
Median % change year-on-year -29.20% -6.94% +117.95%
75th Percentile £64.50 £61.30 £65.00
90th Percentile £75.00 £73.75 £75.00
UK median hourly rate £29.00 £36.42 £45.00
% change year-on-year -20.37% -19.07% +91.49%

Help Desk Analyst
Job Vacancy Trend in the UK excluding London

Job postings that featured Help Desk Analyst in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Help Desk Analyst in the UK excluding London

Help Desk Analyst
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing Help Desk Analyst in the UK excluding London.

Daily rate trend for Help Desk Analyst in the UK excluding London

Help Desk Analyst
Daily Rate Histogram in the UK excluding London

Daily rate distribution for jobs citing Help Desk Analyst in the UK excluding London over the 6 months to 1 May 2025.

Daily rate histogram for Help Desk Analyst in the UK excluding London

Help Desk Analyst
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing Help Desk Analyst in the UK excluding London.

Hourly rate trend for Help Desk Analyst in the UK excluding London

Help Desk Analyst
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Analyst within the UK excluding London region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
North of England +21 3 £250 - 5
Midlands +20 3 - - 2
North West +19 3 £250 - 1
West Midlands +16 3 - - 1
Scotland +9 2 £225 +50.00% 1
Northern Ireland - 2 £160 -
South East +43 1 £115 -30.30% 4
Help Desk Analyst
UK

Help Desk Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 1 May 2025, Help Desk Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the UK excluding London region featuring Help Desk Analyst in the job title.

1 7 (63.64%) Microsoft Office
2 6 (54.55%) Customer Service
3 5 (45.45%) ITIL
4 4 (36.36%) Windows
4 4 (36.36%) Microsoft Exchange
4 4 (36.36%) Active Directory
4 4 (36.36%) Finance
4 4 (36.36%) Windows 10
5 3 (27.27%) Proactive Monitoring
5 3 (27.27%) Problem-Solving
5 3 (27.27%) Inclusion and Diversity
5 3 (27.27%) Problem Management
5 3 (27.27%) Process Improvement
5 3 (27.27%) Analytical Skills
5 3 (27.27%) Service Catalogue
5 3 (27.27%) Telecoms
5 3 (27.27%) Change Management
5 3 (27.27%) Agile
5 3 (27.27%) Lotus
5 3 (27.27%) IBM Notes
6 2 (18.18%) DHCP
6 2 (18.18%) TCP/IP
6 2 (18.18%) DNS
6 2 (18.18%) Microsoft
6 2 (18.18%) Apple
6 2 (18.18%) Blackberry
6 2 (18.18%) Incident Management
6 2 (18.18%) Degree
6 2 (18.18%) Banking
6 2 (18.18%) Investment Banking

Help Desk Analyst Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (36.36%) Microsoft Exchange
2 3 (27.27%) IBM Notes
Applications
1 7 (63.64%) Microsoft Office
Cloud Services
1 2 (18.18%) Microsoft 365
Communications & Networking
1 2 (18.18%) DHCP
1 2 (18.18%) DNS
1 2 (18.18%) TCP/IP
1 2 (18.18%) Unified Communications
General
1 4 (36.36%) Finance
2 3 (27.27%) Analytical Skills
2 3 (27.27%) Inclusion and Diversity
2 3 (27.27%) Telecoms
3 2 (18.18%) Banking
3 2 (18.18%) Investment Banking
Miscellaneous
1 2 (18.18%) Blackberry
1 2 (18.18%) Data Centre
Operating Systems
1 4 (36.36%) Windows
1 4 (36.36%) Windows 10
2 2 (18.18%) Android
Processes & Methodologies
1 6 (54.55%) Customer Service
2 5 (45.45%) ITIL
3 3 (27.27%) Agile
3 3 (27.27%) Change Management
3 3 (27.27%) Proactive Monitoring
3 3 (27.27%) Problem Management
3 3 (27.27%) Problem-Solving
3 3 (27.27%) Process Improvement
3 3 (27.27%) Service Catalogue
4 2 (18.18%) Incident Management
4 2 (18.18%) ITSM
4 2 (18.18%) Service Management
4 2 (18.18%) Time Management
Qualifications
1 2 (18.18%) Degree
System Software
1 4 (36.36%) Active Directory
Systems Management
1 2 (18.18%) AirWatch
Vendors
1 3 (27.27%) Lotus
2 2 (18.18%) Apple
2 2 (18.18%) Microsoft
2 2 (18.18%) VMware
3 1 (9.09%) ServiceNow