Service Desk Engineer Contracts in the UK excluding London

Service Desk Engineer
UK > UK excluding London

The median Service Desk Engineer daily rate in the UK excluding London is £200, according to job vacancies posted in the 6 months leading up to 19 June 2024.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
19 Jun 2024
Same period 2023 Same period 2022
Rank 384 396 455
Rank change year-on-year +12 +59 -62
Contract jobs requiring a Service Desk Engineer 17 34 49
As % of all contract jobs advertised in the UK excluding London 0.080% 0.15% 0.16%
As % of the Job Titles category 0.086% 0.16% 0.17%
Number of daily rates quoted 12 25 35
10th Percentile £167 £144 £113
25th Percentile £184 £175 £150
Median daily rate (50th Percentile) £200 £180 £175
Median % change year-on-year +11.11% +2.86% +29.63%
75th Percentile £289 £205 £228
90th Percentile £294 £321 £300
UK median daily rate £200 £180 £175
% change year-on-year +11.11% +2.86% +12.90%
Number of hourly rates quoted 1 3 2
10th Percentile - £15.10 £17.24
25th Percentile £15.88 £15.25 £18.53
Median hourly rate £16.75 £17.00 £20.88
Median % change year-on-year -1.47% -18.56% +13.54%
75th Percentile £17.63 £19.86 £23.03
90th Percentile - £20.68 £24.21
UK median hourly rate £20.00 £17.00 £22.00
% change year-on-year +17.65% -22.73% +19.66%

All Contract IT Job Vacancies
UK excluding London

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK excluding London with a recognized job title 19,709 21,379 29,050
% of contract IT jobs with a recognized job title 92.42% 94.21% 95.59%
Number of daily rates quoted 11,751 14,853 20,421
10th Percentile £213 £225 £208
25th Percentile £363 £388 £375
Median daily rate (50th Percentile) £488 £500 £475
Median % change year-on-year -2.50% +5.26% +8.57%
75th Percentile £593 £600 £575
90th Percentile £680 £688 £656
UK median daily rate £525 £538 £525
% change year-on-year -2.42% +2.48% +6.06%
Number of hourly rates quoted 2,515 1,090 1,383
10th Percentile £12.63 £13.41 £12.50
25th Percentile £15.92 £18.08 £15.00
Median hourly rate £40.00 £42.08 £20.00
Median % change year-on-year -4.94% +110.39% +7.82%
75th Percentile £62.83 £65.00 £47.25
90th Percentile £74.00 £75.68 £62.45
UK median hourly rate £37.50 £45.00 £25.00
% change year-on-year -16.67% +80.00% +16.28%

Service Desk Engineer
Job Vacancy Trend in the UK excluding London

Job postings that featured Service Desk Engineer in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Service Desk Engineer in the UK excluding London

Service Desk Engineer
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing Service Desk Engineer in the UK excluding London.

Daily rate trend for Service Desk Engineer in the UK excluding London

Service Desk Engineer
Daily Rate Histogram in the UK excluding London

Daily rate distribution for jobs citing Service Desk Engineer in the UK excluding London over the 6 months to 19 June 2024.

Daily rate histogram for Service Desk Engineer in the UK excluding London

Service Desk Engineer
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing Service Desk Engineer in the UK excluding London.

Hourly rate trend for Service Desk Engineer in the UK excluding London

Service Desk Engineer
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Engineer within the UK excluding London region over the 6 months to 19 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
South East +12 5 £281 +56.25% 8
West Midlands +20 3 £190 - 7
Midlands +18 3 £190 - 7
North of England +16 3 - - 10
Wales +21 2 £200 -
North West +15 2 - - 5
South West +1 2 £420 +133.33% 9
Scotland +48 1 £210 +3.70% 3
Yorkshire +13 1 - - 5
Northern Ireland - 1 - - 1
Service Desk Engineer
UK

Service Desk Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 19 June 2024, Service Desk Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the UK excluding London region featuring Service Desk Engineer in the job title.

1 14 (82.35%) Microsoft 365
2 12 (70.59%) Windows
3 10 (58.82%) Social Skills
4 9 (52.94%) Active Directory
5 8 (47.06%) Microsoft
5 8 (47.06%) Windows 10
6 5 (29.41%) SharePoint
7 4 (23.53%) ITIL
7 4 (23.53%) VMware
8 3 (17.65%) ITSM
8 3 (17.65%) Degree
8 3 (17.65%) Microsoft Exchange
8 3 (17.65%) Microsoft Intune
8 3 (17.65%) ServiceNow
8 3 (17.65%) VMware Infrastructure
8 3 (17.65%) Windows Server
9 2 (11.76%) Customer Experience
9 2 (11.76%) Customer Service
9 2 (11.76%) Cisco
9 2 (11.76%) Confluence
9 2 (11.76%) Windows Server 2012
9 2 (11.76%) Mobile Device Management
9 2 (11.76%) WebEx
9 2 (11.76%) Problem-Solving
9 2 (11.76%) SAP
9 2 (11.76%) VPN
9 2 (11.76%) CCNA
9 2 (11.76%) Citrix
9 2 (11.76%) Cisco Certification
9 2 (11.76%) Microsoft Certification

Service Desk Engineer Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (29.41%) SharePoint
2 3 (17.65%) Microsoft Exchange
3 2 (11.76%) Confluence
Business Applications
1 1 (5.88%) Remedy ITSM
Cloud Services
1 14 (82.35%) Microsoft 365
Communications & Networking
1 2 (11.76%) VPN
1 2 (11.76%) WebEx
2 1 (5.88%) DHCP
2 1 (5.88%) DNS
2 1 (5.88%) Firewall
2 1 (5.88%) LAN
2 1 (5.88%) Skype
2 1 (5.88%) SMTP
2 1 (5.88%) TCP/IP
2 1 (5.88%) VoIP
2 1 (5.88%) WAN
Development Applications
1 2 (11.76%) JIRA
General
1 10 (58.82%) Social Skills
2 2 (11.76%) Manufacturing
3 1 (5.88%) Electronics
3 1 (5.88%) Finance
3 1 (5.88%) Marketing
3 1 (5.88%) Military
3 1 (5.88%) Public Sector
3 1 (5.88%) Retail
3 1 (5.88%) Telecoms
Miscellaneous
1 2 (11.76%) Video Conferencing
2 1 (5.88%) EPoS
2 1 (5.88%) PKI
Operating Systems
1 12 (70.59%) Windows
2 8 (47.06%) Windows 10
3 3 (17.65%) Windows Server
4 2 (11.76%) Windows Server 2012
Processes & Methodologies
1 4 (23.53%) ITIL
2 3 (17.65%) ITSM
3 2 (11.76%) Customer Experience
3 2 (11.76%) Customer Service
3 2 (11.76%) Mobile Device Management
3 2 (11.76%) Problem-Solving
4 1 (5.88%) Agile
4 1 (5.88%) Coaching
4 1 (5.88%) Incident Management
4 1 (5.88%) IT Strategy
4 1 (5.88%) Mentoring
4 1 (5.88%) Office Automation
4 1 (5.88%) Performance Monitoring
4 1 (5.88%) Proactive Monitoring
4 1 (5.88%) Programme Management
4 1 (5.88%) Project Delivery
4 1 (5.88%) Project Roadmap
4 1 (5.88%) Roadmaps
4 1 (5.88%) Stakeholder Management
4 1 (5.88%) Statistical Analysis
Programming Languages
1 1 (5.88%) PowerShell
1 1 (5.88%) SQL
Qualifications
1 3 (17.65%) Degree
2 2 (11.76%) CCNA
2 2 (11.76%) Cisco Certification
2 2 (11.76%) Microsoft Certification
2 2 (11.76%) VMware Certified Professional (VCP)
3 1 (5.88%) SC Cleared
3 1 (5.88%) Security Cleared
Quality Assurance & Compliance
1 1 (5.88%) SLA
System Software
1 9 (52.94%) Active Directory
2 3 (17.65%) VMware Infrastructure
3 1 (5.88%) Microsoft Virtual Server
3 1 (5.88%) Virtual Desktop
3 1 (5.88%) Virtual Servers
Systems Management
1 3 (17.65%) Microsoft Intune
2 1 (5.88%) Active Directory Federation Services
2 1 (5.88%) OPNET
2 1 (5.88%) SCCM
2 1 (5.88%) SCOM
Vendors
1 8 (47.06%) Microsoft
2 4 (23.53%) VMware
3 3 (17.65%) ServiceNow
4 2 (11.76%) Bloomberg
4 2 (11.76%) Cisco
4 2 (11.76%) Citrix
4 2 (11.76%) Reuters
4 2 (11.76%) SAP
5 1 (5.88%) Apple
5 1 (5.88%) HP
5 1 (5.88%) Remedy
5 1 (5.88%) Snow
5 1 (5.88%) SolarWinds