Service Desk Engineer Contracts in the UK excluding London

Service Desk Engineer
UK > UK excluding London

The median Service Desk Engineer daily rate in the UK excluding London is £210 according to job vacancies posted during the 6 months to 25 April 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
25 Apr 2024
Same period 2023 Same period 2022
Rank 362 414 443
Rank change year-on-year +52 +29 -70
Contract jobs requiring a Service Desk Engineer 29 47 66
As % of all contract jobs advertised in the UK excluding London 0.14% 0.19% 0.21%
As % of the Job Titles category 0.15% 0.21% 0.22%
Number of daily rates quoted 23 34 47
10th Percentile £159 £146 £112
25th Percentile £183 £160 £115
Median daily rate (50th Percentile) £210 £185 £160
Median % change year-on-year +13.51% +15.63% +3.23%
75th Percentile £269 £245 £197
90th Percentile £294 £500 £239
UK median daily rate £210 £180 £175
% change year-on-year +16.67% +2.86% +9.38%
Number of hourly rates quoted 1 8 1
10th Percentile - £15.18 -
25th Percentile £15.88 £15.44 -
Median hourly rate £16.75 £17.00 £25.00
Median % change year-on-year -1.47% -32.00% +31.58%
75th Percentile £17.63 £18.56 -
90th Percentile - £19.49 -
UK median hourly rate £20.00 £17.00 £19.86
% change year-on-year +17.65% -14.38% +1.82%

All Contract IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK excluding London with a recognized job title 19,262 22,750 29,627
% of contract IT jobs with a recognized job title 92.67% 94.10% 95.90%
Number of daily rates quoted 11,825 15,940 20,711
10th Percentile £213 £225 £200
25th Percentile £363 £391 £363
Median daily rate (50th Percentile) £490 £500 £475
Median % change year-on-year -2.00% +5.26% +11.76%
75th Percentile £598 £594 £575
90th Percentile £688 £688 £650
UK median daily rate £525 £540 £525
% change year-on-year -2.78% +2.86% +10.53%
Number of hourly rates quoted 2,216 1,193 1,496
10th Percentile £12.50 £13.41 £12.07
25th Percentile £15.67 £18.09 £14.25
Median hourly rate £37.50 £42.50 £19.50
Median % change year-on-year -11.76% +117.95% +2.63%
75th Percentile £61.30 £65.00 £42.00
90th Percentile £73.75 £75.00 £60.00
UK median hourly rate £35.68 £45.00 £23.00
% change year-on-year -20.71% +95.65% +1.41%

Service Desk Engineer
Job Vacancy Trend in the UK excluding London

Job postings that featured Service Desk Engineer in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Service Desk Engineer in the UK excluding London

Service Desk Engineer
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing Service Desk Engineer in the UK excluding London.

Daily rate trend for Service Desk Engineer in the UK excluding London

Service Desk Engineer
Daily Rate Histogram in the UK excluding London

Daily rate distribution for jobs citing Service Desk Engineer in the UK excluding London over the 6 months to 25 April 2024.

Daily rate histogram for Service Desk Engineer in the UK excluding London

Service Desk Engineer
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing Service Desk Engineer in the UK excluding London.

Hourly rate trend for Service Desk Engineer in the UK excluding London

Service Desk Engineer
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Engineer within the UK excluding London region over the 6 months to 25 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
South West +24 9 £220 +22.22% 5
South East +6 6 £275 +44.74% 4
North of England +36 4 £275 +37.50% 12
Midlands +27 4 £180 +2.86% 4
Yorkshire +28 2 £275 +37.50% 4
West Midlands +28 2 £180 +12.50% 2
Scotland +25 2 £210 +3.70% 3
East Midlands +19 2 £175 -7.89% 2
Wales +18 2 £200 - 2
Northern Ireland +9 2 £210 - 1
North West - 2 - - 4
Service Desk Engineer
UK

Service Desk Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 25 April 2024, Service Desk Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the UK excluding London region featuring Service Desk Engineer in the job title.

1 21 (72.41%) Microsoft 365
2 16 (55.17%) Social Skills
3 14 (48.28%) Windows
3 14 (48.28%) Microsoft
4 12 (41.38%) Active Directory
5 9 (31.03%) Windows 10
6 6 (20.69%) Azure
6 6 (20.69%) VPN
6 6 (20.69%) SharePoint
6 6 (20.69%) VMware
6 6 (20.69%) Degree
7 5 (17.24%) Microsoft Exchange
7 5 (17.24%) ITIL
7 5 (17.24%) Problem-Solving
7 5 (17.24%) VMware Infrastructure
8 4 (13.79%) Windows Server
8 4 (13.79%) Customer Service
8 4 (13.79%) Onboarding
8 4 (13.79%) Legal
8 4 (13.79%) ITSM
8 4 (13.79%) Cisco
9 3 (10.34%) Finance
9 3 (10.34%) SCCM
9 3 (10.34%) Apple
9 3 (10.34%) SAP
9 3 (10.34%) Project Delivery
9 3 (10.34%) Mobile Device Management
9 3 (10.34%) Microsoft Intune
10 2 (6.90%) Windows Server 2012
10 2 (6.90%) SolarWinds

Service Desk Engineer Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (20.69%) SharePoint
2 5 (17.24%) Microsoft Exchange
3 2 (6.90%) Confluence
Applications
1 2 (6.90%) Microsoft Excel
1 2 (6.90%) Microsoft PowerPoint
1 2 (6.90%) Microsoft Project
2 1 (3.45%) Microsoft Office
Business Applications
1 2 (6.90%) Remedy ITSM
Cloud Services
1 21 (72.41%) Microsoft 365
2 6 (20.69%) Azure
3 1 (3.45%) Entra ID
Communications & Networking
1 6 (20.69%) VPN
2 2 (6.90%) DHCP
2 2 (6.90%) DNS
2 2 (6.90%) Firewall
2 2 (6.90%) LAN
2 2 (6.90%) Skype
2 2 (6.90%) SMTP
2 2 (6.90%) TCP/IP
2 2 (6.90%) WAN
2 2 (6.90%) WebEx
3 1 (3.45%) VoIP
Development Applications
1 2 (6.90%) JIRA
General
1 16 (55.17%) Social Skills
2 4 (13.79%) Legal
3 3 (10.34%) Finance
4 2 (6.90%) Manufacturing
4 2 (6.90%) Military
5 1 (3.45%) Electronics
5 1 (3.45%) Marketing
5 1 (3.45%) Public Sector
5 1 (3.45%) Retail
5 1 (3.45%) Telecoms
Miscellaneous
1 4 (13.79%) Onboarding
2 2 (6.90%) iPhone
2 2 (6.90%) PKI
2 2 (6.90%) Video Conferencing
3 1 (3.45%) EPoS
Operating Systems
1 14 (48.28%) Windows
2 9 (31.03%) Windows 10
3 4 (13.79%) Windows Server
4 2 (6.90%) Android
4 2 (6.90%) Windows Server 2012
Processes & Methodologies
1 5 (17.24%) ITIL
1 5 (17.24%) Problem-Solving
2 4 (13.79%) Customer Service
2 4 (13.79%) ITSM
3 3 (10.34%) Mobile Device Management
3 3 (10.34%) Project Delivery
4 2 (6.90%) Agile
4 2 (6.90%) Change Management
4 2 (6.90%) Continuous Improvement
4 2 (6.90%) Customer Experience
4 2 (6.90%) Disaster Recovery
4 2 (6.90%) Matrix Management
4 2 (6.90%) Office Automation
4 2 (6.90%) Performance Monitoring
4 2 (6.90%) PRINCE2
4 2 (6.90%) Proactive Monitoring
4 2 (6.90%) Project Management
4 2 (6.90%) Root Cause Analysis
4 2 (6.90%) Service Management
4 2 (6.90%) Statistical Analysis
Programming Languages
1 2 (6.90%) PowerShell
1 2 (6.90%) SQL
Qualifications
1 6 (20.69%) Degree
2 2 (6.90%) CCNA
2 2 (6.90%) Cisco Certification
2 2 (6.90%) Microsoft Certification
2 2 (6.90%) SC Cleared
2 2 (6.90%) Security Cleared
2 2 (6.90%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 2 (6.90%) SLA
System Software
1 12 (41.38%) Active Directory
2 5 (17.24%) VMware Infrastructure
3 2 (6.90%) Microsoft Virtual Server
3 2 (6.90%) Virtual Desktop
3 2 (6.90%) Virtual Servers
4 1 (3.45%) Hyper-V
Systems Management
1 3 (10.34%) Microsoft Intune
1 3 (10.34%) SCCM
2 2 (6.90%) Active Directory Federation Services
2 2 (6.90%) OPNET
2 2 (6.90%) SCOM
Vendors
1 14 (48.28%) Microsoft
2 6 (20.69%) VMware
3 4 (13.79%) Cisco
4 3 (10.34%) Apple
4 3 (10.34%) SAP
5 2 (6.90%) Bloomberg
5 2 (6.90%) Citrix
5 2 (6.90%) HP
5 2 (6.90%) Mitel
5 2 (6.90%) Progress
5 2 (6.90%) Remedy
5 2 (6.90%) Reuters
5 2 (6.90%) ServiceNow
5 2 (6.90%) SolarWinds
6 1 (3.45%) Snow