Service Desk Engineer Contracts in the UK excluding London

Service Desk Engineer
UK > UK excluding London

The median Service Desk Engineer daily rate in the UK excluding London is £200, according to job vacancies posted in the 6 months leading up to 1 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 319 371 416
Rank change year-on-year +52 +45 +28
Contract jobs requiring a Service Desk Engineer 17 28 46
As % of all contract jobs advertised in the UK excluding London 0.13% 0.13% 0.19%
As % of the Job Titles category 0.14% 0.15% 0.20%
Number of daily rates quoted 8 22 33
10th Percentile £143 £158 £146
25th Percentile £150 £181 £163
Median daily rate (50th Percentile) £200 £210 £190
Median % change year-on-year -4.76% +10.53% +18.75%
75th Percentile £223 £278 £250
90th Percentile £257 £294 £500
UK median daily rate £208 £210 £185
% change year-on-year -1.19% +13.51% +5.71%
Number of hourly rates quoted 5 1 8
10th Percentile - - £15.18
25th Percentile £21.00 £15.88 £15.44
Median hourly rate £22.00 £16.75 £17.00
Median % change year-on-year +31.34% -1.47% -32.00%
75th Percentile £23.53 £17.63 £18.56
90th Percentile £24.21 - £19.49
UK median hourly rate £22.00 £20.00 £17.00
% change year-on-year +10.00% +17.65% -22.73%

All Contract IT Job Vacancies
UK excluding London

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK excluding London with a recognized job title 11,767 19,240 22,667
% of contract IT jobs with a recognized job title 92.17% 92.63% 94.18%
Number of daily rates quoted 7,552 11,748 15,893
10th Percentile £213 £213 £225
25th Percentile £363 £363 £395
Median daily rate (50th Percentile) £475 £492 £500
Median % change year-on-year -3.46% -1.60% +5.26%
75th Percentile £575 £598 £595
90th Percentile £650 £688 £688
UK median daily rate £515 £525 £540
% change year-on-year -1.90% -2.78% +2.86%
Number of hourly rates quoted 829 2,243 1,165
10th Percentile £14.00 £12.50 £13.45
25th Percentile £17.61 £15.75 £18.09
Median hourly rate £28.00 £39.55 £42.50
Median % change year-on-year -29.20% -6.94% +117.95%
75th Percentile £64.50 £61.30 £65.00
90th Percentile £75.00 £73.75 £75.00
UK median hourly rate £29.00 £36.42 £45.00
% change year-on-year -20.37% -19.07% +91.49%

Service Desk Engineer
Job Vacancy Trend in the UK excluding London

Job postings that featured Service Desk Engineer in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Service Desk Engineer in the UK excluding London

Service Desk Engineer
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing Service Desk Engineer in the UK excluding London.

Daily rate trend for Service Desk Engineer in the UK excluding London

Service Desk Engineer
Daily Rate Histogram in the UK excluding London

Daily rate distribution for jobs citing Service Desk Engineer in the UK excluding London over the 6 months to 1 May 2025.

Daily rate histogram for Service Desk Engineer in the UK excluding London

Service Desk Engineer
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing Service Desk Engineer in the UK excluding London.

Hourly rate trend for Service Desk Engineer in the UK excluding London

Service Desk Engineer
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Engineer within the UK excluding London region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Scotland +18 7 £150 -28.57%
North of England +20 5 £300 +9.09% 14
South West +42 4 £200 -9.09% 3
North West +19 4 - - 6
North East - 1 £300 -
East of England - 1 £215 - 4
Service Desk Engineer
UK

Service Desk Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 1 May 2025, Service Desk Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the UK excluding London region featuring Service Desk Engineer in the job title.

1 17 (100.00%) Windows
2 15 (88.24%) Customer Service
3 14 (82.35%) Microsoft
4 12 (70.59%) Social Skills
5 10 (58.82%) Windows 10
6 8 (47.06%) Microsoft 365
6 8 (47.06%) ITIL
7 7 (41.18%) Microsoft Certification
7 7 (41.18%) A+ Certification
7 7 (41.18%) Device Driver
7 7 (41.18%) PowerShell
7 7 (41.18%) Remote Desktop
7 7 (41.18%) Customer Experience
7 7 (41.18%) Task Automation
7 7 (41.18%) Problem-Solving
8 5 (29.41%) ITSM
9 4 (23.53%) Microsoft Office
9 4 (23.53%) Active Directory
9 4 (23.53%) VPN
10 3 (17.65%) Cisco
10 3 (17.65%) SharePoint
10 3 (17.65%) Remedy
10 3 (17.65%) Citrix
10 3 (17.65%) Banking
10 3 (17.65%) Investment Banking
10 3 (17.65%) Degree
10 3 (17.65%) Remedy ITSM
10 3 (17.65%) Analytical Skills
10 3 (17.65%) Organisational Skills
10 3 (17.65%) Chat Support

Service Desk Engineer Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (17.65%) SharePoint
Applications
1 4 (23.53%) Microsoft Office
Business Applications
1 3 (17.65%) Remedy ITSM
Cloud Services
1 8 (47.06%) Microsoft 365
Communications & Networking
1 7 (41.18%) Remote Desktop
2 4 (23.53%) VPN
3 3 (17.65%) Skype
General
1 12 (70.59%) Social Skills
2 3 (17.65%) Analytical Skills
2 3 (17.65%) Banking
2 3 (17.65%) Investment Banking
2 3 (17.65%) Organisational Skills
3 1 (5.88%) Public Sector
Miscellaneous
1 7 (41.18%) Device Driver
2 1 (5.88%) LIMS
2 1 (5.88%) NHS
2 1 (5.88%) Onboarding
Operating Systems
1 17 (100.00%) Windows
2 10 (58.82%) Windows 10
Processes & Methodologies
1 15 (88.24%) Customer Service
2 8 (47.06%) ITIL
3 7 (41.18%) Customer Experience
3 7 (41.18%) Problem-Solving
3 7 (41.18%) Task Automation
4 5 (29.41%) ITSM
5 3 (17.65%) Chat Support
6 2 (11.76%) Time Management
7 1 (5.88%) Continuous Improvement
7 1 (5.88%) Kalman Filter
7 1 (5.88%) Performance Metrics
7 1 (5.88%) Service Delivery
7 1 (5.88%) Service Management
7 1 (5.88%) Software Licensing
7 1 (5.88%) User Experience
7 1 (5.88%) Web Filtering
Programming Languages
1 7 (41.18%) PowerShell
Qualifications
1 7 (41.18%) A+ Certification
1 7 (41.18%) Microsoft Certification
2 3 (17.65%) Degree
3 2 (11.76%) Security Cleared
4 1 (5.88%) DV Cleared
4 1 (5.88%) SC Cleared
Quality Assurance & Compliance
1 2 (11.76%) QA
System Software
1 4 (23.53%) Active Directory
Systems Management
1 1 (5.88%) Microsoft Intune
Vendors
1 14 (82.35%) Microsoft
2 3 (17.65%) Cisco
2 3 (17.65%) Citrix
2 3 (17.65%) Remedy
3 1 (5.88%) HP
3 1 (5.88%) ServiceNow