The median contractor rate for a Service Desk Engineer was £110 per day in advertised job vacancies during the 3 months to 28 June 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Desk Engineer
UK
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank 540 575 588
Rank change year-on-year +35 +13  
Contract jobs requiring a Service Desk Engineer 70 76 57
As % of all contract IT jobs advertised in the UK 0.15% 0.14% 0.10%
As % of the Job Titles category 0.16% 0.15% 0.11%
Number of daily rates quoted 37 26 22
Median daily rate £110 £150 £133
Median daily rate % change year-on-year -26.66% +13.20%  
90% offered a daily rate of more than £70 £104 £106
10% offered a daily rate of more than £171 £213 £175
UK excluding London median daily rate £113 £150 £125
% change year-on-year -25.00% +20.00%  
Number of hourly rates quoted 14 15 16
Median hourly rate £14.25 £15.00 £14.50
Median hourly rate % change year-on-year -5.00% +3.44%  
90% offered a hourly rate of more than £11.00 £10.74 £11.50
10% offered a hourly rate of more than £17.00 £18.20 £17.08
UK excluding London median hourly rate £14.00 £15.00 £14.00
% change year-on-year -6.66% +7.14%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
UK
Contract job vacancies with a job title containing a recognized job role 44648 51085 52304
As % of all contract IT job vacancies advertised in the UK 94.78% 94.85% 94.84%
Number of daily rates quoted 28819 33278 32902
Median daily rate £438 £425 £400
Median daily rate % change year-on-year +2.94% +6.25%  
90% offered a daily rate of more than £275 £260 £245
10% offered a daily rate of more than £600 £600 £568
UK excluding London median daily rate £400 £400 £370
% change year-on-year - +8.10%  
Number of hourly rates quoted 1391 1532 1988
Median hourly rate £18.69 £17.50 £16.50
Median hourly rate % change year-on-year +6.80% +6.06%  
90% offered a hourly rate of more than £11.42 £11.00 £11.00
10% offered a hourly rate of more than £47.50 £43.50 £40.00
UK excluding London median hourly rate £17.50 £17.50 £16.14
% change year-on-year - +8.42%  

Service Desk Engineer
Job Vacancy Trend

The job posting trend of jobs advertised that featured Service Desk Engineer in the job title.

Job vacancy trend for Service Desk Engineer in the UK

Service Desk Engineer
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Desk Engineer.

Contractor daily rate trend for Service Desk Engineer in the UK

Service Desk Engineer
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Service Desk Engineer over the 3 months to 28 June 2017.

Contractor daily rate histogram for Service Desk Engineer in the UK

Service Desk Engineer
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Desk Engineer.

Contractor hourly rate trend for Service Desk Engineer in the UK

Service Desk Engineer
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing Service Desk Engineer over the 3 months to 28 June 2017.

Contractor hourly rate histogram for Service Desk Engineer in the UK

Service Desk Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Engineer within the UK over the 3 months to 28 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +33 66 £110 -26.66% 15
South East +24 24 £113 -33.33% 4
London +22 22 £70 -46.15% 2
West Midlands +28 10 £103 -
Uxbridge - 10 £70 - 1
Surrey +11 9 £110 -34.81%
Warwick +7 7 £85 -
Warwickshire +4 7 £85 -
Berkshire +16 6 £120 -46.66% 3
Hampshire +8 5 £253 -
Guildford - 4 £100 -
Epsom - 4 £110 -
Reading - 4 £120 - 1
Wales +1 3 - - 1
Stockley Park - 3 £70 -
Northampton - 3 £148 - 1
Northamptonshire - 3 £148 - 1
East Midlands - 3 £148 - 1
Yorkshire - 3 £83 -
North West +24 2 £168 - 3
South Wales +1 2 - - 1
Oxford -1 2 - -
Oxfordshire -6 2 - -
Buckinghamshire - 2 - - 1
South Yorkshire - 2 £83 -
Sheffield - 2 £83 -
Solihull - 2 - -
Scotland +33 1 £109 -1.20% 1
Ipswich +14 1 £110 -16.98%
Suffolk +12 1 £110 -16.98%

Service Desk Engineer Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 28 June 2017, Service Desk Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Service Desk Engineer in the job title.

1 98 (75.97%) Windows
2 62 (48.06%) Active Directory
3 57 (44.19%) ITIL
3 57 (44.19%) Windows 7
4 41 (31.78%) Microsoft
5 39 (30.23%) Microsoft Office
6 33 (25.58%) Office 365
7 28 (21.71%) SLA
7 28 (21.71%) Apple
8 22 (17.05%) Data Protection
9 21 (16.28%) HP
10 19 (14.73%) ITIL V3
10 19 (14.73%) Android
10 19 (14.73%) Incident Management
11 18 (13.95%) ITSM
12 16 (12.40%) VPN
13 15 (11.63%) WAN
13 15 (11.63%) Smartphone
13 15 (11.63%) Windows 10
14 14 (10.85%) Break/Fix
14 14 (10.85%) RSA SecurID
14 14 (10.85%) SC Cleared
14 14 (10.85%) Security Cleared
14 14 (10.85%) Wireless
14 14 (10.85%) Dell
14 14 (10.85%) Toshiba
15 12 (9.30%) Knowledge Management
15 12 (9.30%) Analytical Skills
16 11 (8.53%) Retail
16 11 (8.53%) Remedy

Service Desk Engineer Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (8.53%) MS Exchange
2 3 (2.33%) Blackberry Enterprise Server
2 3 (2.33%) Exchange Server 2003
2 3 (2.33%) Exchange Server 2007
2 3 (2.33%) SharePoint
3 2 (1.55%) CMS
3 2 (1.55%) IBM Notes
3 2 (1.55%) Skype for Business
4 1 (0.78%) Apache
4 1 (0.78%) Exchange Server 2010
4 1 (0.78%) SharePoint 2010
4 1 (0.78%) SharePoint 2013
Applications
1 39 (30.23%) Microsoft Office
2 3 (2.33%) MS Visio
Business Applications
1 10 (7.75%) Remedy ITSM
2 1 (0.78%) Dynamics AX
2 1 (0.78%) Dynamics CRM
2 1 (0.78%) Eikon
Cloud Services
1 33 (25.58%) Office 365
2 3 (2.33%) G Suite
3 2 (1.55%) Microsoft Azure
4 1 (0.78%) Cloud Computing
4 1 (0.78%) Mimecast
4 1 (0.78%) OneDrive
Communications & Networking
1 16 (12.40%) VPN
2 15 (11.63%) WAN
3 14 (10.85%) Wireless
4 5 (3.88%) DHCP
4 5 (3.88%) DNS
4 5 (3.88%) Unified Communications
5 4 (3.10%) TCP/IP
6 3 (2.33%) LAN
6 3 (2.33%) Remote Desktop
7 1 (0.78%) Cisco IOS
7 1 (0.78%) Ethernet
7 1 (0.78%) Firewall
7 1 (0.78%) Internet
7 1 (0.78%) Skype
7 1 (0.78%) SMS
7 1 (0.78%) Wi-Fi
Database & Business Intelligence
1 2 (1.55%) SQL Server
2 1 (0.78%) MySQL
General
1 11 (8.53%) Retail
2 3 (2.33%) Automotive
3 2 (1.55%) Telecoms
4 1 (0.78%) Advertising
4 1 (0.78%) Banking
4 1 (0.78%) Retail Banking
Libraries, Frameworks & Software Standards
1 1 (0.78%) LAMP
Miscellaneous
1 15 (11.63%) Smartphone
2 14 (10.85%) RSA SecurID
3 12 (9.30%) Analytical Skills
4 8 (6.20%) Blackberry
5 6 (4.65%) Data Centre
6 3 (2.33%) Driving Licence
7 2 (1.55%) AS400
7 2 (1.55%) iPhone
7 2 (1.55%) NHS
7 2 (1.55%) PDA
8 1 (0.78%) BYOD
8 1 (0.78%) Video Conferencing
Operating Systems
1 98 (75.97%) Windows
2 57 (44.19%) Windows 7
3 19 (14.73%) Android
4 15 (11.63%) Windows 10
5 8 (6.20%) Windows 8
5 8 (6.20%) Windows XP
6 4 (3.10%) Apple iOS
7 3 (2.33%) Windows Server
8 2 (1.55%) Mac OS
9 1 (0.78%) Linux
9 1 (0.78%) Solaris
9 1 (0.78%) Unix
9 1 (0.78%) Windows NT
9 1 (0.78%) Windows Server 2003
9 1 (0.78%) Windows Server 2008
9 1 (0.78%) Windows Server 2012
Processes & Methodologies
1 57 (44.19%) ITIL
2 22 (17.05%) Data Protection
3 19 (14.73%) Incident Management
3 19 (14.73%) ITIL V3
4 18 (13.95%) ITSM
5 14 (10.85%) Break/Fix
6 12 (9.30%) Knowledge Management
7 10 (7.75%) Chat Support
8 8 (6.20%) Coaching
8 8 (6.20%) DNA
8 8 (6.20%) Service Management
9 7 (5.43%) Change Management
9 7 (5.43%) Service Delivery
10 6 (4.65%) Asset Management
11 5 (3.88%) Data Loss Prevention
11 5 (3.88%) Desktop Virtualisation
11 5 (3.88%) Disaster Recovery
12 4 (3.10%) Migration
13 2 (1.55%) CRM
13 2 (1.55%) ERP
Programming Languages
1 2 (1.55%) SQL
2 1 (0.78%) PHP
Qualifications
1 14 (10.85%) SC Cleared
1 14 (10.85%) Security Cleared
2 7 (5.43%) Microsoft Certification
3 6 (4.65%) MCP
4 4 (3.10%) CCNA
4 4 (3.10%) Cisco Certification
4 4 (3.10%) ITIL Certification
4 4 (3.10%) MCSE
5 3 (2.33%) DBS Check
5 3 (2.33%) Degree
5 3 (2.33%) DV Cleared
6 2 (1.55%) CTC Cleared
6 2 (1.55%) ITIL Foundation Certificate
7 1 (0.78%) MCSA
Quality Assurance & Compliance
1 28 (21.71%) SLA
System Software
1 62 (48.06%) Active Directory
2 3 (2.33%) Hyper-V
2 3 (2.33%) VMware Infrastructure
3 2 (1.55%) Microsoft App-V
4 1 (0.78%) BitLocker
4 1 (0.78%) Virtual Desktop
4 1 (0.78%) XenDesktop
Systems Management
1 10 (7.75%) ServiceCenter
2 5 (3.88%) SCCM
3 1 (0.78%) Nagios
3 1 (0.78%) SCOM
3 1 (0.78%) ZABBIX
Vendors
1 41 (31.78%) Microsoft
2 28 (21.71%) Apple
3 21 (16.28%) HP
4 14 (10.85%) Dell
4 14 (10.85%) Toshiba
5 11 (8.53%) Remedy
6 10 (7.75%) BMC
6 10 (7.75%) CA
6 10 (7.75%) Peregrine
7 9 (6.98%) Cisco
8 8 (6.20%) Citrix
9 7 (5.43%) VMware
10 3 (2.33%) Google
11 2 (1.55%) Huawei
11 2 (1.55%) Lotus
11 2 (1.55%) MobileIron
11 2 (1.55%) ServiceNow
12 1 (0.78%) Mitel
12 1 (0.78%) NetApp
12 1 (0.78%) Red Hat
Northampton, Northamptonshire
Square One Resources
Rate: £150 per day
Posted: 5 days ago
Uxbridge, Middlesex
Talendrone.com
Rate: £60 - £80 / Day
Posted: 5 days ago