The median contractor rate for a Service Desk Engineer was £114 per day in advertised job vacancies during the 3 months to 27 April 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Desk Engineer
UK
3 months to
27 Apr 2017
Same period 2016 Same period 2015
Rank 531 593 578
Rank change year-on-year +62 -15  
Contract jobs requiring a Service Desk Engineer 64 62 49
As % of all contract IT jobs advertised in the UK 0.14% 0.11% 0.088%
As % of the Job Titles category 0.15% 0.12% 0.093%
Number of daily rates quoted 24 22 18
Median daily rate £114 £150 £160
Median daily rate % change year-on-year -24.16% -6.25%  
90% offered a daily rate of more than £83 £101 £105
10% offered a daily rate of more than £168 £186 £195
UK excluding London median daily rate £109 £150 £170
% change year-on-year -27.54% -11.76%  
Number of hourly rates quoted 11 18 15
Median hourly rate £12.50 £15.00 £14.50
Median hourly rate % change year-on-year -16.66% +3.44%  
90% offered a hourly rate of more than £11.00 £12.10 £12.00
10% offered a hourly rate of more than £17.00 £25.00 £17.36
UK excluding London median hourly rate £11.00 £15.00 £13.75
% change year-on-year -26.66% +9.09%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
UK
Contract job vacancies with a job title containing a recognized job role 43948 53151 52856
As % of all contract IT job vacancies advertised in the UK 94.58% 95.09% 94.77%
Number of daily rates quoted 28537 34639 32004
Median daily rate £430 £425 £400
Median daily rate % change year-on-year +1.17% +6.25%  
90% offered a daily rate of more than £265 £263 £245
10% offered a daily rate of more than £600 £600 £563
UK excluding London median daily rate £400 £391 £375
% change year-on-year +2.43% +4.13%  
Number of hourly rates quoted 1440 1542 2110
Median hourly rate £18.33 £17.50 £17.50
Median hourly rate % change year-on-year +4.74% -  
90% offered a hourly rate of more than £11.50 £11.00 £11.00
10% offered a hourly rate of more than £47.83 £45.00 £42.50
UK excluding London median hourly rate £17.50 £17.50 £16.72
% change year-on-year - +4.66%  

Service Desk Engineer
Job Vacancy Trend

The job posting trend of jobs advertised that featured Service Desk Engineer in the job title.

Job vacancy trend for Service Desk Engineer in the UK

Service Desk Engineer
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Desk Engineer.

Contractor daily rate trend for Service Desk Engineer in the UK

Service Desk Engineer
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Service Desk Engineer over the 3 months to 27 April 2017.

Contractor daily rate histogram for Service Desk Engineer in the UK

Service Desk Engineer
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Desk Engineer.

Contractor hourly rate trend for Service Desk Engineer in the UK

Service Desk Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Engineer within the UK over the 3 months to 27 April 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +24 52 £118 -21.66% 18
South East +3 21 £118 -21.66% 7
West Midlands +31 13 £103 -
London +34 11 £175 +4.16% 3
Warwickshire +14 8 £85 -
Warwick +10 7 £85 -
Berkshire +18 6 £120 -45.45% 2
Buckinghamshire - 5 - -
Hampshire +2 4 - - 3
Aylesbury - 4 - -
Shropshire - 4 - -
Yorkshire +28 3 £83 -8.33% 1
Surrey +1 3 £105 -30.00% 1
East Midlands +1 3 £104 -
Oxfordshire -15 3 £145 -10.76%
Sheffield - 3 £83 -
South Yorkshire - 3 £83 - 1
South Wales - 3 £70 -
Wales - 3 £70 -
Scotland - 3 £109 - 1
Kidlington - 2 £145 -
Epsom - 2 £109 - 1
Bridgend - 2 £70 -
Reading - 2 £118 - 1
Ayr - 2 £109 -
South Ayrshire - 2 £109 -
Nottinghamshire +11 1 £83 -
Nottingham +9 1 £83 -
Slough +4 1 - -
Birmingham +1 1 £120 -

Service Desk Engineer Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 27 April 2017, Service Desk Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Service Desk Engineer in the job title.

1 111 (72.55%) Windows
2 79 (51.63%) Active Directory
3 68 (44.44%) Windows 7
4 57 (37.25%) ITIL
5 53 (34.64%) Microsoft
6 50 (32.68%) Microsoft Office
7 28 (18.30%) Office 365
8 27 (17.65%) SLA
9 21 (13.73%) Android
9 21 (13.73%) Data Protection
10 19 (12.42%) Incident Management
10 19 (12.42%) Apple
11 17 (11.11%) HP
11 17 (11.11%) MS Exchange
11 17 (11.11%) Windows XP
11 17 (11.11%) Smartphone
11 17 (11.11%) Windows 10
12 16 (10.46%) VPN
13 15 (9.80%) WAN
13 15 (9.80%) Analytical Skills
13 15 (9.80%) Windows Server
14 14 (9.15%) Dell
14 14 (9.15%) Blackberry
14 14 (9.15%) RSA SecurID
14 14 (9.15%) Toshiba
14 14 (9.15%) Service Management
14 14 (9.15%) Wireless
15 11 (7.19%) Windows 8
16 10 (6.54%) Windows Server 2003
17 9 (5.88%) Citrix

Service Desk Engineer Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (11.11%) MS Exchange
2 8 (5.23%) IBM Notes
3 3 (1.96%) Exchange Server 2003
3 3 (1.96%) Exchange Server 2007
3 3 (1.96%) SharePoint
4 2 (1.31%) CMS
4 2 (1.31%) Skype for Business
5 1 (0.65%) Blackberry Enterprise Server
5 1 (0.65%) Exchange Server 2010
5 1 (0.65%) SharePoint 2010
5 1 (0.65%) SharePoint 2013
Applications
1 50 (32.68%) Microsoft Office
2 9 (5.88%) Microsoft Excel
2 9 (5.88%) Microsoft PowerPoint
3 2 (1.31%) MS Visio
Business Applications
1 5 (3.27%) Eikon
2 1 (0.65%) Dynamics AX
2 1 (0.65%) Dynamics CRM
Cloud Services
1 28 (18.30%) Office 365
2 3 (1.96%) G Suite
3 2 (1.31%) Microsoft Azure
3 2 (1.31%) OneDrive
4 1 (0.65%) Cloud Computing
4 1 (0.65%) Mimecast
Communications & Networking
1 16 (10.46%) VPN
2 15 (9.80%) WAN
3 14 (9.15%) Wireless
4 8 (5.23%) Unified Communications
5 5 (3.27%) LAN
5 5 (3.27%) NAS
5 5 (3.27%) SAN
5 5 (3.27%) TCP/IP
6 4 (2.61%) DHCP
6 4 (2.61%) DNS
7 3 (1.96%) FTP
7 3 (1.96%) Internet
8 1 (0.65%) 3G
8 1 (0.65%) 4G
8 1 (0.65%) Firewall
8 1 (0.65%) Radio Access Network
8 1 (0.65%) Remote Desktop
8 1 (0.65%) Skype
8 1 (0.65%) VoIP
8 1 (0.65%) Wi-Fi
Database & Business Intelligence
1 1 (0.65%) Data Warehouse
1 1 (0.65%) MS Access
General
1 7 (4.58%) Banking
2 6 (3.92%) Telecoms
3 5 (3.27%) Retail
3 5 (3.27%) Retail Banking
4 3 (1.96%) Finance
4 3 (1.96%) Multimedia
5 1 (0.65%) Automotive
5 1 (0.65%) Back Office
5 1 (0.65%) Financial Institution
5 1 (0.65%) German Language
5 1 (0.65%) Local Government
Miscellaneous
1 17 (11.11%) Smartphone
2 15 (9.80%) Analytical Skills
3 14 (9.15%) Blackberry
3 14 (9.15%) RSA SecurID
4 6 (3.92%) Data Centre
5 5 (3.27%) iPhone
6 4 (2.61%) EFT
6 4 (2.61%) iPad
7 3 (1.96%) Driving Licence
8 2 (1.31%) NHS
9 1 (0.65%) BYOD
9 1 (0.65%) Fat Client
9 1 (0.65%) Management Information System
9 1 (0.65%) Thin Client
9 1 (0.65%) Video Conferencing
Operating Systems
1 111 (72.55%) Windows
2 68 (44.44%) Windows 7
3 21 (13.73%) Android
4 17 (11.11%) Windows 10
4 17 (11.11%) Windows XP
5 15 (9.80%) Windows Server
6 11 (7.19%) Windows 8
7 10 (6.54%) Windows Server 2003
8 7 (4.58%) Windows Server 2008
9 5 (3.27%) Apple iOS
9 5 (3.27%) Linux
9 5 (3.27%) Unix
10 3 (1.96%) Mac OS X
11 2 (1.31%) Mac OS
11 2 (1.31%) Windows Server 2012
Processes & Methodologies
1 57 (37.25%) ITIL
2 21 (13.73%) Data Protection
3 19 (12.42%) Incident Management
4 14 (9.15%) Service Management
5 9 (5.88%) Asset Management
5 9 (5.88%) ITIL V3
5 9 (5.88%) Service Delivery
6 8 (5.23%) Coaching
6 8 (5.23%) Data Loss Prevention
6 8 (5.23%) Desktop Virtualisation
6 8 (5.23%) Disaster Recovery
6 8 (5.23%) DNA
7 7 (4.58%) Change Management
8 6 (3.92%) ITSM
9 4 (2.61%) Migration
10 2 (1.31%) Continuous Improvement
10 2 (1.31%) eTOM
10 2 (1.31%) Mentoring
10 2 (1.31%) Ticket Management
10 2 (1.31%) Trend Analysis
Programming Languages
1 6 (3.92%) SQL
Qualifications
1 9 (5.88%) SC Cleared
1 9 (5.88%) Security Cleared
2 4 (2.61%) ITIL Certification
2 4 (2.61%) Microsoft Certification
3 3 (1.96%) Degree
4 2 (1.31%) CCNA
4 2 (1.31%) Cisco Certification
4 2 (1.31%) CTC Cleared
4 2 (1.31%) DBS Check
4 2 (1.31%) ITIL Foundation Certificate
4 2 (1.31%) MCP
4 2 (1.31%) MCSE
5 1 (0.65%) MCSA
Quality Assurance & Compliance
1 27 (17.65%) SLA
2 2 (1.31%) QA
3 1 (0.65%) ISO 9001
System Software
1 79 (51.63%) Active Directory
2 4 (2.61%) VMware Infrastructure
3 2 (1.31%) Hyper-V
4 1 (0.65%) BitLocker
4 1 (0.65%) Virtual Desktop
4 1 (0.65%) XenDesktop
Systems Management
1 5 (3.27%) SCCM
2 2 (1.31%) Amdocs OSS
3 1 (0.65%) SCOM
Vendors
1 53 (34.64%) Microsoft
2 19 (12.42%) Apple
3 17 (11.11%) HP
4 14 (9.15%) Dell
4 14 (9.15%) Toshiba
5 9 (5.88%) Citrix
6 8 (5.23%) Cisco
6 8 (5.23%) Lotus
7 7 (4.58%) VMware
8 5 (3.27%) Bloomberg
8 5 (3.27%) Reuters
8 5 (3.27%) Webroot
9 4 (2.61%) Google
9 4 (2.61%) Huawei
10 3 (1.96%) Remedy
11 2 (1.31%) Cramer
11 2 (1.31%) Nokia Networks
11 2 (1.31%) Nortel
11 2 (1.31%) Tellabs
12 1 (0.65%) BeyondTrust
Epsom, Surrey
TEKsystems
Rate: £100 - £125 per day
Posted: 3 days ago
Reading, Berkshire
Global Technology Solutions Ltd
Rate: £14 - £18 per hour
Posted: 6 days ago
East London
Digital Gurus
Rate: £17 Per Hour
Posted: 23 days ago
Doncaster, South Yorkshire
The One Group
Rate: £12 - 15 per hour
Posted: 6 days ago