Customer Requirements Contracts

Customer Requirements
UK

The following table provides summary statistics for contract job vacancies with a requirement for Customer Requirements skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Requirements over the 6 months to 28 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 Apr 2024
Same period 2023 Same period 2022
Rank 209 201 360
Rank change year-on-year -8 +159 -51
Contract jobs citing Customer Requirements 493 810 653
As % of all contract jobs advertised in the UK 1.14% 1.36% 0.74%
As % of the Processes & Methodologies category 1.32% 1.51% 0.81%
Number of daily rates quoted 214 345 376
10th Percentile £131 £272 £247
25th Percentile £333 £411 £381
Median daily rate (50th Percentile) £495 £500 £475
Median % change year-on-year -1.00% +5.26% +5.56%
75th Percentile £586 £588 £625
90th Percentile £688 £650 £738
UK excluding London median daily rate £510 £500 £450
% change year-on-year +2.00% +11.11% +5.88%
Number of hourly rates quoted 103 253 56
10th Percentile £17.14 - £12.23
25th Percentile £25.50 £9.80 £18.25
Median hourly rate £45.00 £10.63 £46.32
Median % change year-on-year +323.33% -77.05% +2.93%
75th Percentile £65.00 £13.16 £60.23
90th Percentile - £63.18 £66.90
UK excluding London median hourly rate £55.00 £9.80 £47.50
% change year-on-year +461.22% -79.37% +5.56%

All Process and Methodology Skills
UK

Customer Requirements is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 37,383 53,667 80,409
As % of all contract IT jobs advertised in the UK 86.31% 89.90% 90.57%
Number of daily rates quoted 24,097 37,244 56,431
10th Percentile £300 £325 £340
25th Percentile £413 £438 £425
Median daily rate (50th Percentile) £525 £550 £525
Median % change year-on-year -4.55% +4.76% +8.25%
75th Percentile £638 £650 £638
90th Percentile £750 £750 £738
UK excluding London median daily rate £500 £500 £475
% change year-on-year - +5.26% +9.20%
Number of hourly rates quoted 2,426 1,746 1,925
10th Percentile £12.75 £11.00 £12.50
25th Percentile £16.00 £16.25 £15.25
Median hourly rate £35.00 £37.30 £25.00
Median % change year-on-year -6.17% +49.20% -
75th Percentile £59.44 £65.00 £49.25
90th Percentile £72.50 £75.00 £63.75
UK excluding London median hourly rate £36.05 £36.00 £20.00
% change year-on-year +0.13% +80.00% -8.51%

Customer Requirements
Job Vacancy Trend

Job postings citing Customer Requirements as a proportion of all IT jobs advertised.

Job vacancy trend for Customer Requirements in the UK

Customer Requirements
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Customer Requirements.

Daily rate trend for Customer Requirements in the UK

Customer Requirements
Daily Rate Histogram

Daily rate distribution for jobs citing Customer Requirements over the 6 months to 28 April 2024.

Daily rate histogram for Customer Requirements in the UK

Customer Requirements
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing Customer Requirements.

Hourly rate trend for Customer Requirements in the UK

Customer Requirements
Hourly Rate Histogram

Hourly rate distribution of jobs citing Customer Requirements over the 6 months to 28 April 2024.

Hourly rate histogram for Customer Requirements in the UK

Customer Requirements
Top 15 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Requirements within the UK over the 6 months to 28 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +4 435 £500 - 547
UK excluding London -12 333 £510 +2.00% 486
South East +32 135 £475 +7.71% 123
Work from Home +29 135 £490 -0.76% 187
London +82 110 £485 -5.37% 90
East of England +16 58 £475 +18.75% 55
South West -44 45 £600 - 70
Midlands +15 41 £450 -3.23% 105
North of England -29 35 £475 -5.00% 92
West Midlands +8 21 £750 +61.29% 72
East Midlands +30 20 £173 -51.75% 33
Scotland +16 19 £317 -39.62% 32
North West +7 18 £302 -49.67% 51
Yorkshire -24 16 £475 - 31
North East +17 1 £150 -70.00% 12

Customer Requirements
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (1.22%) SAS
2 5 (1.01%) Microsoft Exchange
3 4 (0.81%) Adobe Experience Manager
4 3 (0.61%) Apache
4 3 (0.61%) IIS
4 3 (0.61%) SharePoint
4 3 (0.61%) WebLogic
4 3 (0.61%) WebSphere
5 2 (0.41%) CMS
6 1 (0.20%) Apache Spark
6 1 (0.20%) MTS
Applications
1 62 (12.58%) Microsoft Office
2 27 (5.48%) Microsoft Excel
3 21 (4.26%) Microsoft PowerPoint
4 9 (1.83%) Windchill
5 5 (1.01%) MS Visio
5 5 (1.01%) Simulink
6 2 (0.41%) FileZilla
6 2 (0.41%) Microsoft Project
7 1 (0.20%) AutoCAD
7 1 (0.20%) Revit
Business Applications
1 7 (1.42%) Dynamics CRM
2 4 (0.81%) Oracle EBS
2 4 (0.81%) Sparx Enterprise Architect
2 4 (0.81%) Workfront
3 3 (0.61%) SAP ERP
3 3 (0.61%) SAP HCM
4 2 (0.41%) Distributed Ledger
4 2 (0.41%) SAP S/4HANA
5 1 (0.20%) Aareon QL
5 1 (0.20%) Dynamics AX
5 1 (0.20%) MIS ActiveH
5 1 (0.20%) NEC Housing
5 1 (0.20%) OPENHousing
5 1 (0.20%) Remedy ITSM
Cloud Services
1 36 (7.30%) Azure
2 23 (4.67%) AWS
2 23 (4.67%) SaaS
3 18 (3.65%) PaaS
4 15 (3.04%) Power Platform
5 14 (2.84%) IaaS
6 13 (2.64%) Google Workspace
7 11 (2.23%) Microsoft 365
8 10 (2.03%) Azure DevOps
9 8 (1.62%) Dynamics 365
10 6 (1.22%) Entra ID
10 6 (1.22%) OneDrive
10 6 (1.22%) OpenShift
11 5 (1.01%) AWS Lambda
11 5 (1.01%) Power Automate
11 5 (1.01%) Serverless
12 4 (0.81%) Adobe Creative Cloud
12 4 (0.81%) OCI
12 4 (0.81%) Oracle Service Cloud
13 3 (0.61%) Yarn
Communications & Networking
1 44 (8.92%) Firewall
2 43 (8.72%) WAN
3 38 (7.71%) LAN
4 36 (7.30%) Modbus
4 36 (7.30%) RS-422
4 36 (7.30%) RS-485
5 29 (5.88%) MPLS
6 28 (5.68%) Cisco Firepower
7 24 (4.87%) BGP
7 24 (4.87%) SSL
8 23 (4.67%) VPN
9 14 (2.84%) VoIP
10 12 (2.43%) DNS
11 10 (2.03%) DHCP
11 10 (2.03%) SDH
11 10 (2.03%) SD-WAN
12 9 (1.83%) PBX
13 8 (1.62%) SAN
14 7 (1.42%) Internet
14 7 (1.42%) WLAN
Database & Business Intelligence
1 11 (2.23%) Power BI
2 7 (1.42%) DB2
3 6 (1.22%) Oracle Reports
4 5 (1.01%) Amazon RDS
5 3 (0.61%) Data Warehouse
5 3 (0.61%) Metadata
5 3 (0.61%) Relational Database
5 3 (0.61%) SAP HANA
6 2 (0.41%) Amazon Athena
6 2 (0.41%) Big Data
6 2 (0.41%) Pentaho
6 2 (0.41%) SAS Data Integration Studio
6 2 (0.41%) SQL Server Integration Services
7 1 (0.20%) SQL Server
Development Applications
1 22 (4.46%) Rational DOORS
2 14 (2.84%) Git
3 9 (1.83%) JIRA
4 6 (1.22%) NUnit
4 6 (1.22%) Postman
4 6 (1.22%) Visual Studio
5 4 (0.81%) Cypress.io
6 3 (0.61%) webpack
7 2 (0.41%) Bitbucket
7 2 (0.41%) HP UFT
7 2 (0.41%) Jenkins
7 2 (0.41%) LoadRunner
8 1 (0.20%) ERwin
8 1 (0.20%) git-flow
8 1 (0.20%) LabVIEW
8 1 (0.20%) MSI
8 1 (0.20%) PowerDesigner
8 1 (0.20%) Rational Software Modeler
General
1 142 (28.80%) Social Skills
2 78 (15.82%) Finance
3 52 (10.55%) Presentation Skills
4 47 (9.53%) Electronics
5 45 (9.13%) Analytical Skills
6 34 (6.90%) Public Sector
6 34 (6.90%) Telecoms
7 28 (5.68%) Marketing
8 26 (5.27%) Organisational Skills
9 18 (3.65%) Banking
10 17 (3.45%) Legal
11 10 (2.03%) Manufacturing
12 9 (1.83%) Aerospace
13 8 (1.62%) Investment Banking
14 7 (1.42%) Aeronautics
14 7 (1.42%) Documentation Skills
15 5 (1.01%) Inclusion and Diversity
16 4 (0.81%) Influencing Skills
16 4 (0.81%) Military
16 4 (0.81%) Publishing
Job Titles
1 158 (32.05%) Architect
2 53 (10.75%) Network Architect
3 41 (8.32%) ServiceNow Architect
4 38 (7.71%) Software Engineer
5 34 (6.90%) Senior
5 34 (6.90%) Solutions Architect
6 31 (6.29%) Network Engineer
6 31 (6.29%) Systems Engineer
7 27 (5.48%) Analyst
7 27 (5.48%) C++ Software Engineer
8 26 (5.27%) Consultant
9 23 (4.67%) Hardware Engineer
9 23 (4.67%) Support Engineer
10 21 (4.26%) Lead
11 19 (3.85%) Developer
12 18 (3.65%) Windows Engineer
13 17 (3.45%) Desktop Support
14 16 (3.25%) Desktop Engineer
14 16 (3.25%) Windows Support Engineer
15 14 (2.84%) Desktop Support Engineer
Libraries, Frameworks & Software Standards
1 17 (3.45%) .NET
2 10 (2.03%) Web Services
3 9 (1.83%) LDAP
4 7 (1.42%) .NET Framework
4 7 (1.42%) Entity Framework
4 7 (1.42%) Microsoft Enterprise Library
4 7 (1.42%) WCF
5 6 (1.22%) AngularJS
6 5 (1.01%) GraphQL
6 5 (1.01%) Playwright
6 5 (1.01%) React
7 4 (0.81%) CSS
7 4 (0.81%) Flash
7 4 (0.81%) POSIX
7 4 (0.81%) XML
8 3 (0.61%) EDI
8 3 (0.61%) EJB
8 3 (0.61%) J2EE
8 3 (0.61%) JSP
8 3 (0.61%) Servlets
Miscellaneous
1 48 (9.74%) Self-Motivation
2 18 (3.65%) Driving Licence
3 15 (3.04%) Management Information System
3 15 (3.04%) Virtual Team
4 13 (2.64%) Data Protection Act
5 11 (2.23%) Data Centre
6 8 (1.62%) PKI
7 7 (1.42%) Algorithms
8 6 (1.22%) CMDB
9 5 (1.01%) Clustering
10 4 (0.81%) Client/Server
10 4 (0.81%) NVMe
10 4 (0.81%) Product Ownership
11 3 (0.61%) Blackberry
11 3 (0.61%) Derivative
11 3 (0.61%) EMC VNX
11 3 (0.61%) Foreign Exchange (FX)
11 3 (0.61%) iPad
11 3 (0.61%) Replication
11 3 (0.61%) Video Conferencing
Operating Systems
1 81 (16.43%) Windows
2 32 (6.49%) Windows 7
3 25 (5.07%) Windows 10
4 17 (3.45%) Linux
5 15 (3.04%) Unix
6 14 (2.84%) Windows Server
7 5 (1.01%) Android
8 4 (0.81%) Apple iOS
8 4 (0.81%) Data ONTAP
8 4 (0.81%) Mac OS
8 4 (0.81%) Red Hat Enterprise Linux
8 4 (0.81%) Windows Vista
9 3 (0.61%) AIX
9 3 (0.61%) Solaris
9 3 (0.61%) Windows Server 2003
9 3 (0.61%) Windows Server 2019
10 1 (0.20%) Windows Server 2016
Processes & Methodologies
1 110 (22.31%) ITIL
2 96 (19.47%) Agile
3 84 (17.04%) DevOps
4 60 (12.17%) Software Testing
5 59 (11.97%) Problem-Solving
6 58 (11.76%) ITSM
7 55 (11.16%) Customer Service
8 53 (10.75%) Continuous Improvement
9 51 (10.34%) Network Design
10 47 (9.53%) Technical Leadership
11 45 (9.13%) Software Engineering
12 43 (8.72%) TDD
12 43 (8.72%) Unit Testing
13 37 (7.51%) Continuous Integration
14 36 (7.30%) Pair Programming
15 33 (6.69%) Roadmaps
16 28 (5.68%) Network Management
16 28 (5.68%) Service Delivery
17 27 (5.48%) Systems Engineering
18 26 (5.27%) Service Management
Programming Languages
1 43 (8.72%) C#
2 39 (7.91%) C++
3 36 (7.30%) C
4 20 (4.06%) SQL
5 18 (3.65%) Python
6 16 (3.25%) Java
7 11 (2.23%) JavaScript
8 10 (2.03%) TypeScript
9 7 (1.42%) MATLAB
10 6 (1.22%) Perl
10 6 (1.22%) PowerShell
11 2 (0.41%) R
12 1 (0.20%) ABAP
12 1 (0.20%) Jython
12 1 (0.20%) VB
12 1 (0.20%) VBScript
Qualifications
1 183 (37.12%) Security Cleared
2 87 (17.65%) SC Cleared
3 67 (13.59%) Degree
4 58 (11.76%) DV Cleared
5 20 (4.06%) PMI Certification
6 18 (3.65%) Cisco Certification
6 18 (3.65%) PMP
7 13 (2.64%) APMP
8 11 (2.23%) Master's Degree
9 9 (1.83%) CCNP
10 8 (1.62%) ITIL Certification
11 7 (1.42%) HND
11 7 (1.42%) TOGAF Certification
12 6 (1.22%) BPSS Clearance
12 6 (1.22%) CCIE
12 6 (1.22%) CCIE Data Center
13 5 (1.01%) AWS Certification
13 5 (1.01%) AWS Certified Solutions Architect
13 5 (1.01%) JNCIA
14 3 (0.61%) AWS Certified DevOps Engineer
Quality Assurance & Compliance
1 49 (9.94%) SLA
2 11 (2.23%) PCI DSS
3 8 (1.62%) QA
4 7 (1.42%) Data Quality
5 6 (1.22%) Accessibility
5 6 (1.22%) GDPR
6 5 (1.01%) GRC
6 5 (1.01%) NCSC
7 3 (0.61%) ISO 9001
8 2 (0.41%) Automotive SPICE
8 2 (0.41%) AUTOSAR
8 2 (0.41%) California Consumer Privacy Act
9 1 (0.20%) Disclosure Scotland
9 1 (0.20%) ISO/IEC 27001
9 1 (0.20%) NIST
System Software
1 20 (4.06%) Firmware
2 16 (3.25%) Active Directory
2 16 (3.25%) VMware Infrastructure
3 10 (2.03%) Docker
4 6 (1.22%) Microsoft App-V
5 5 (1.01%) BitLocker
5 5 (1.01%) Hyper-V
5 5 (1.01%) Terminal Services
5 5 (1.01%) VMware ESXi
6 4 (0.81%) GPFS
6 4 (0.81%) NFS
7 3 (0.61%) SRDF
8 1 (0.20%) Virtual Machines
Systems Management
1 23 (4.67%) Endace
1 23 (4.67%) SCCM
2 8 (1.62%) Control-M
3 6 (1.22%) Kubernetes
4 5 (1.01%) vCenter Server
4 5 (1.01%) vMotion
4 5 (1.01%) WhatsUp Gold
5 4 (0.81%) Microsoft Intune
5 4 (0.81%) Systems Management Server (SMS)
5 4 (0.81%) Terraform
5 4 (0.81%) Veritas Storage Foundation
6 3 (0.61%) EMC TimeFinder
7 2 (0.41%) Ansible
7 2 (0.41%) Avamar
7 2 (0.41%) Dell DRAC
7 2 (0.41%) Grafana
7 2 (0.41%) NetBackup
7 2 (0.41%) Prometheus
8 1 (0.20%) FortiGate
Vendors
1 96 (19.47%) Microsoft
2 76 (15.42%) Cisco
3 53 (10.75%) ServiceNow
4 36 (7.30%) Juniper
5 29 (5.88%) Fortinet
6 24 (4.87%) Oracle
7 23 (4.67%) F5
7 23 (4.67%) HP
8 22 (4.46%) VMware
9 21 (4.26%) Google
10 16 (3.25%) SAP
11 14 (2.84%) IBM
12 13 (2.64%) Nokia
12 13 (2.64%) Salesforce
13 11 (2.23%) Dell
13 11 (2.23%) Palo Alto
14 10 (2.03%) Infoblox
15 9 (1.83%) Computacenter
15 9 (1.83%) EMC
16 7 (1.42%) Informatica