Customer Requirements Contracts

Customer Requirements
UK

The table below provides summary statistics for contract job vacancies requiring Customer Requirements skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Customer Requirements over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 287 207 199
Rank change year-on-year -80 -8 +161
Contract jobs citing Customer Requirements 256 490 810
As % of all contract jobs advertised in the UK 0.87% 1.12% 1.36%
As % of the Processes & Methodologies category 0.96% 1.30% 1.51%
Number of daily rates quoted 152 210 345
10th Percentile £307 £180 £272
25th Percentile £455 £363 £411
Median daily rate (50th Percentile) £550 £500 £500
Median % change year-on-year +10.00% - +5.26%
75th Percentile £625 £588 £588
90th Percentile £750 £688 £650
UK excluding London median daily rate £531 £510 £500
% change year-on-year +4.17% +2.00% +11.11%
Number of hourly rates quoted 29 103 253
10th Percentile £24.66 £17.14 -
25th Percentile £25.15 £25.50 £9.80
Median hourly rate £50.00 £45.00 £10.63
Median % change year-on-year +11.11% +323.33% -77.05%
75th Percentile £65.62 £65.00 £13.16
90th Percentile £81.63 - £63.18
UK excluding London median hourly rate £57.50 £55.00 £9.80
% change year-on-year +4.55% +461.22% -79.37%

All Process and Methodology Skills
UK

Customer Requirements falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 26,594 37,597 53,655
As % of all contract IT jobs advertised in the UK 90.84% 86.31% 89.91%
Number of daily rates quoted 17,149 24,227 37,238
10th Percentile £308 £300 £325
25th Percentile £413 £413 £438
Median daily rate (50th Percentile) £520 £525 £550
Median % change year-on-year -0.95% -4.55% +4.76%
75th Percentile £630 £638 £650
90th Percentile £743 £750 £750
UK excluding London median daily rate £483 £500 £500
% change year-on-year -3.50% - +5.26%
Number of hourly rates quoted 1,071 2,443 1,746
10th Percentile £14.41 £12.75 £11.00
25th Percentile £18.21 £16.00 £16.25
Median hourly rate £29.00 £35.65 £37.30
Median % change year-on-year -18.65% -4.42% +49.20%
75th Percentile £60.38 £59.98 £65.00
90th Percentile £75.00 £72.50 £75.00
UK excluding London median hourly rate £27.50 £37.34 £36.00
% change year-on-year -26.35% +3.72% +80.00%

Customer Requirements
Job Vacancy Trend

Job postings citing Customer Requirements as a proportion of all IT jobs advertised.

Job vacancy trend for Customer Requirements in the UK

Customer Requirements
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Customer Requirements.

Daily rate trend for Customer Requirements in the UK

Customer Requirements
Daily Rate Histogram

Daily rate distribution for jobs citing Customer Requirements over the 6 months to 1 May 2025.

Daily rate histogram for Customer Requirements in the UK

Customer Requirements
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing Customer Requirements.

Hourly rate trend for Customer Requirements in the UK

Customer Requirements
Hourly Rate Histogram

Hourly rate distribution of jobs citing Customer Requirements over the 6 months to 1 May 2025.

Hourly rate histogram for Customer Requirements in the UK

Customer Requirements
Top 16 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Requirements within the UK over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -67 231 £560 +12.00% 600
UK excluding London -63 141 £531 +4.17% 412
London +30 97 £563 +13.64% 241
Work from Home -40 52 £525 +7.14% 299
South East -34 44 £600 +26.32% 114
South West +26 27 £600 +1.69% 45
East of England -1 25 £500 -6.98% 40
North of England +7 22 £477 +0.32% 97
North West +17 17 £568 +88.13% 64
Scotland +7 13 £525 +65.62% 27
Midlands -10 9 £476 +5.78% 84
West Midlands +1 8 £441 -41.27% 41
Yorkshire -4 4 £232 -51.21% 25
North East 0 1 - - 9
East Midlands -9 1 £525 +204.35% 40
Northern Ireland - 1 - - 7

Customer Requirements
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (2.73%) SharePoint
2 4 (1.56%) CMS
2 4 (1.56%) WebLogic
3 3 (1.17%) Microsoft Exchange
4 2 (0.78%) Confluence
4 2 (0.78%) SharePoint Server
5 1 (0.39%) Anypoint
5 1 (0.39%) Apache
5 1 (0.39%) Apache Airflow
5 1 (0.39%) ArcGIS
5 1 (0.39%) SAS
5 1 (0.39%) WebSphere
5 1 (0.39%) WinCC
Applications
1 13 (5.08%) Microsoft Excel
2 10 (3.91%) Microsoft PowerPoint
3 7 (2.73%) Microsoft Office
4 6 (2.34%) Windchill
5 4 (1.56%) MS Visio
5 4 (1.56%) Simulink
6 1 (0.39%) CATIA
6 1 (0.39%) Stateflow
Business Applications
1 5 (1.95%) SAP PP
1 5 (1.95%) SAP S/4HANA
2 3 (1.17%) Dynamics AX
2 3 (1.17%) Primavera
3 2 (0.78%) Dynamics CRM
3 2 (0.78%) Movex
3 2 (0.78%) SAP QM
3 2 (0.78%) SAP SCM
4 1 (0.39%) SAP CO
4 1 (0.39%) SAP FI
4 1 (0.39%) SAP FI/CO
4 1 (0.39%) SAP MM
4 1 (0.39%) SAP VC
4 1 (0.39%) Siebel CRM
4 1 (0.39%) Workday HCM
Cloud Services
1 34 (13.28%) Azure
2 25 (9.77%) AWS
3 13 (5.08%) Microsoft 365
4 12 (4.69%) npm
4 12 (4.69%) PaaS
4 12 (4.69%) SaaS
4 12 (4.69%) Yarn
5 11 (4.30%) Entra ID
5 11 (4.30%) GitHub
6 10 (3.91%) GCP
7 8 (3.13%) Amazon S3
7 8 (3.13%) Cloud Computing
8 7 (2.73%) Power Platform
9 6 (2.34%) Amazon CloudWatch
9 6 (2.34%) Amazon Cognito
9 6 (2.34%) AWS CloudTrail
9 6 (2.34%) AWS Lambda
9 6 (2.34%) Dynamics 365
9 6 (2.34%) IaaS
9 6 (2.34%) Serverless
Communications & Networking
1 13 (5.08%) VoIP
2 12 (4.69%) LAN
3 10 (3.91%) PBX
4 8 (3.13%) Cisco ISE
4 8 (3.13%) Firewall
5 6 (2.34%) Cisco Firepower
6 5 (1.95%) BGP
6 5 (1.95%) Cisco IOS
6 5 (1.95%) DNS
6 5 (1.95%) Junos
7 4 (1.56%) VSAN
7 4 (1.56%) WAN
8 3 (1.17%) Ethernet
8 3 (1.17%) OSPF
8 3 (1.17%) SAN
8 3 (1.17%) SD-WAN
8 3 (1.17%) VPN
8 3 (1.17%) Wireless
9 2 (0.78%) MPLS
9 2 (0.78%) TCP/IP
Database & Business Intelligence
1 6 (2.34%) Amazon Athena
1 6 (2.34%) DynamoDB
1 6 (2.34%) Parquet
1 6 (2.34%) Power BI
2 5 (1.95%) SQL Server
3 4 (1.56%) Data Warehouse
3 4 (1.56%) Metadata
4 3 (1.17%) Azure SQL Database
4 3 (1.17%) Big Data
4 3 (1.17%) Data Lake
4 3 (1.17%) NoSQL
4 3 (1.17%) SAP BW
5 1 (0.39%) BigQuery
5 1 (0.39%) DB2
5 1 (0.39%) GIS
5 1 (0.39%) Looker
5 1 (0.39%) PostgreSQL
5 1 (0.39%) Redis
5 1 (0.39%) SAP HANA
5 1 (0.39%) Tableau
Development Applications
1 17 (6.64%) Git
2 12 (4.69%) JIRA
2 12 (4.69%) webpack
3 5 (1.95%) Jenkins
3 5 (1.95%) TeamCity
4 4 (1.56%) Toad
5 3 (1.17%) Bitbucket
6 2 (0.78%) NUnit
6 2 (0.78%) Postman
6 2 (0.78%) Subversion
6 2 (0.78%) Visual Studio
7 1 (0.39%) Cypress.io
7 1 (0.39%) MSI
7 1 (0.39%) Rational DOORS
7 1 (0.39%) Selenium
7 1 (0.39%) SonarQube
General
1 75 (29.30%) Social Skills
2 43 (16.80%) Finance
3 31 (12.11%) Analytical Skills
4 30 (11.72%) Banking
5 23 (8.98%) Investment Banking
6 21 (8.20%) Telecoms
7 16 (6.25%) Manufacturing
7 16 (6.25%) Public Sector
8 11 (4.30%) Marketing
9 7 (2.73%) Presentation Skills
10 6 (2.34%) Influencing Skills
11 5 (1.95%) Electronics
12 4 (1.56%) Billing
13 3 (1.17%) Aerospace
13 3 (1.17%) Automotive
13 3 (1.17%) Documentation Skills
13 3 (1.17%) Games
13 3 (1.17%) Law
13 3 (1.17%) Retail
14 2 (0.78%) Aviation
Job Titles
1 43 (16.80%) Architect
2 41 (16.02%) Developer
3 39 (15.23%) Senior
4 25 (9.77%) Analyst
5 18 (7.03%) Consultant
5 18 (7.03%) Senior Developer
6 15 (5.86%) Business Analyst
7 12 (4.69%) Network Engineer
7 12 (4.69%) UI Developer
8 11 (4.30%) Senior UI Developer
9 10 (3.91%) SAP Analyst
10 9 (3.52%) Administrator
10 9 (3.52%) Lead
10 9 (3.52%) Solutions Architect
10 9 (3.52%) Systems Engineer
11 8 (3.13%) Network Architect
11 8 (3.13%) Technology Specialist
12 6 (2.34%) Cloud Developer
12 6 (2.34%) Service Architect
12 6 (2.34%) ServiceNow Developer
Libraries, Frameworks & Software Standards
1 13 (5.08%) CSS
1 13 (5.08%) React
2 12 (4.69%) JSON
3 10 (3.91%) XML
4 8 (3.13%) RxJS
5 7 (2.73%) REST
6 6 (2.34%) AngularJS
6 6 (2.34%) AWS CDK
6 6 (2.34%) SOAP
6 6 (2.34%) Web Services
7 5 (1.95%) HTML
7 5 (1.95%) Redux
8 4 (1.56%) PySpark
9 3 (1.17%) DCOM
9 3 (1.17%) HTML5
9 3 (1.17%) RxJava
9 3 (1.17%) Spring
10 2 (0.78%) Gherkin
10 2 (0.78%) Kafka
10 2 (0.78%) YAML
Miscellaneous
1 21 (8.20%) Management Information System
2 19 (7.42%) Derivative
3 11 (4.30%) Foreign Exchange (FX)
4 9 (3.52%) Blackberry
4 9 (3.52%) Video Conferencing
5 7 (2.73%) Cloud Native
6 6 (2.34%) CMDB
7 5 (1.95%) Legacy Systems
8 4 (1.56%) Algorithms
8 4 (1.56%) Credit Risk
8 4 (1.56%) Data Protection Act
8 4 (1.56%) Greenfield Project
8 4 (1.56%) Onboarding
8 4 (1.56%) Self-Motivation
9 3 (1.17%) Clustering
9 3 (1.17%) Data Centre
9 3 (1.17%) FPGA
9 3 (1.17%) IoT
9 3 (1.17%) Taxonomies
9 3 (1.17%) Verilog
Operating Systems
1 27 (10.55%) Windows
2 19 (7.42%) Linux
3 11 (4.30%) Unix
4 7 (2.73%) Windows Server
5 2 (0.78%) Android
5 2 (0.78%) Apple iOS
5 2 (0.78%) Mac OS
5 2 (0.78%) Red Hat Enterprise Linux
5 2 (0.78%) Solaris
5 2 (0.78%) Windows 10
5 2 (0.78%) Windows Server 2016
5 2 (0.78%) Windows Server 2019
6 1 (0.39%) Data ONTAP
Processes & Methodologies
1 77 (30.08%) Problem-Solving
2 71 (27.73%) Agile
3 32 (12.50%) Migration
4 26 (10.16%) Continuous Improvement
4 26 (10.16%) DevOps
5 25 (9.77%) Stakeholder Management
6 24 (9.38%) CI/CD
6 24 (9.38%) Technical Leadership
7 21 (8.20%) Event-Driven
7 21 (8.20%) Validation
8 20 (7.81%) Roadmaps
9 19 (7.42%) Electronic Trading
10 18 (7.03%) Root Cause Analysis
10 18 (7.03%) Service Design
11 17 (6.64%) ITIL
12 16 (6.25%) Project Management
12 16 (6.25%) Service Management
13 15 (5.86%) Decision-Making
13 15 (5.86%) Incident Management
13 15 (5.86%) Web Development
Programming Languages
1 31 (12.11%) SQL
2 28 (10.94%) Python
3 21 (8.20%) Java
4 18 (7.03%) JavaScript
5 17 (6.64%) TypeScript
6 16 (6.25%) PowerShell
7 8 (3.13%) VB
8 5 (1.95%) Bicep
9 4 (1.56%) Haskell
9 4 (1.56%) MATLAB
9 4 (1.56%) OCaml
9 4 (1.56%) Scala
10 3 (1.17%) Perl
10 3 (1.17%) SystemVerilog
10 3 (1.17%) Tcl
10 3 (1.17%) VBScript
11 2 (0.78%) Bash
11 2 (0.78%) PL/SQL
12 1 (0.39%) C#
12 1 (0.39%) C++
Qualifications
1 96 (37.50%) Security Cleared
2 80 (31.25%) SC Cleared
3 28 (10.94%) DV Cleared
4 14 (5.47%) CCNP
4 14 (5.47%) Cisco Certification
4 14 (5.47%) Degree
5 10 (3.91%) AWS Certification
6 9 (3.52%) VMware Certified Professional (VCP)
7 6 (2.34%) HNC
8 5 (1.95%) HND
8 5 (1.95%) ISTQB
8 5 (1.95%) ISTQB Foundation Certification
9 4 (1.56%) Azure Certification
9 4 (1.56%) ISEB
9 4 (1.56%) Microsoft Certification
10 3 (1.17%) AWS Certified Solutions Architect
10 3 (1.17%) ITIL Foundation Certificate
11 2 (0.78%) CCIE
11 2 (0.78%) MCP
11 2 (0.78%) TOGAF Certification
Quality Assurance & Compliance
1 16 (6.25%) SLA
2 8 (3.13%) QA
3 3 (1.17%) Accessibility
3 3 (1.17%) DO-254
3 3 (1.17%) ISO 9001
3 3 (1.17%) ISO/IEC 20000
3 3 (1.17%) ISO/IEC 27001
4 2 (0.78%) Data Quality
4 2 (0.78%) Disclosure Scotland
4 2 (0.78%) GDPR
4 2 (0.78%) NCSC
4 2 (0.78%) PMO
5 1 (0.39%) ISO 20022
5 1 (0.39%) NIST
5 1 (0.39%) SEPA
5 1 (0.39%) Software Quality Assurance
System Software
1 18 (7.03%) VMware Infrastructure
2 14 (5.47%) Docker
3 9 (3.52%) Active Directory
4 6 (2.34%) VMware NSX
5 4 (1.56%) vSphere
6 3 (1.17%) Firmware
6 3 (1.17%) Microsoft App-V
6 3 (1.17%) NFS
7 2 (0.78%) BitLocker
7 2 (0.78%) Hyper-V
7 2 (0.78%) Veritas File System
7 2 (0.78%) Veritas Volume Manager
7 2 (0.78%) Virtual Desktop
7 2 (0.78%) VMware ESXi
8 1 (0.39%) GPFS
8 1 (0.39%) LXC
8 1 (0.39%) vCloud
Systems Management
1 12 (4.69%) Ansible
2 9 (3.52%) Terraform
3 8 (3.13%) Jamf Pro
3 8 (3.13%) Kubernetes
4 5 (1.95%) FortiGate
5 3 (1.17%) Control-M
6 2 (0.78%) Active Directory Federation Services
6 2 (0.78%) Microsoft Intune
6 2 (0.78%) NetBackup
6 2 (0.78%) Netcool
6 2 (0.78%) Oracle RMAN
6 2 (0.78%) QRadar
6 2 (0.78%) Red Hat Satellite
6 2 (0.78%) SCCM
6 2 (0.78%) Tivoli
7 1 (0.39%) Failover Clustering
7 1 (0.39%) Functional Safety
7 1 (0.39%) Podman
7 1 (0.39%) Sysdig
7 1 (0.39%) Veritas Storage Foundation
Vendors
1 46 (17.97%) Microsoft
2 32 (12.50%) Cisco
3 23 (8.98%) Juniper
4 21 (8.20%) SAP
4 21 (8.20%) VMware
5 17 (6.64%) Oracle
6 15 (5.86%) F5
7 14 (5.47%) Palo Alto
8 12 (4.69%) Atlassian
8 12 (4.69%) Ericsson
8 12 (4.69%) Nokia
9 11 (4.30%) ServiceNow
10 9 (3.52%) Avaya
10 9 (3.52%) Ribbon
11 8 (3.13%) Apple
11 8 (3.13%) Samsung
11 8 (3.13%) SOTI
12 7 (2.73%) Salesforce
13 6 (2.34%) Red Hat
14 5 (1.95%) Citrix