Period
to 20 October 2021

The following table provides summary statistics for contract job vacancies with a requirement for Customer Requirements skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Requirements over the 6 months to 20 October 2021 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Requirements
UK
6 months to
20 Oct 2021
Same period 2020 Same period 2019
Rank 291 265 336
Rank change year-on-year -26 +71 -1
Contract jobs citing Customer Requirements 760 308 669
As % of all contract jobs advertised in the UK 0.90% 0.98% 0.79%
As % of the Processes & Methodologies category 1.01% 1.12% 0.91%
Number of daily rates quoted 421 174 397
10th Percentile £250 £317 £306
25th Percentile £382 £363 £363
Median daily rate (50th Percentile) £500 £425 £450
Median % change year-on-year +17.65% -5.56% +5.26%
75th Percentile £575 £500 £538
90th Percentile £650 £575 £625
UK excluding London median daily rate £475 £425 £450
% change year-on-year +11.76% -5.56% +9.09%
Number of hourly rates quoted 84 24 49
10th Percentile £16.38 £12.79 £10.58
25th Percentile £30.38 £17.13 £11.24
Median hourly rate £52.46 £32.72 £35.00
Median % change year-on-year +60.35% -6.53% +102.08%
75th Percentile £62.00 £55.00 £44.50
90th Percentile £73.45 £62.03 £52.75
UK excluding London median hourly rate £53.19 £23.43 £17.63
% change year-on-year +127.02% +32.90% +2.74%

Customer Requirements is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for process or methodology skills.

All Process and Methodology Skills
UK
Contract vacancies with a requirement for process or methodology skills 75,163 27,440 73,668
As % of all contract IT jobs advertised in the UK 89.10% 87.11% 87.25%
Number of daily rates quoted 52,263 18,579 49,330
10th Percentile £320 £300 £300
25th Percentile £413 £378 £375
Median daily rate (50th Percentile) £510 £475 £475
Median % change year-on-year +7.37% - +5.56%
75th Percentile £613 £575 £575
90th Percentile £700 £671 £650
UK excluding London median daily rate £460 £445 £438
% change year-on-year +3.49% +1.60% +2.94%
Number of hourly rates quoted 1,698 784 2,168
10th Percentile £12.15 £11.83 £11.57
25th Percentile £14.75 £15.50 £14.84
Median hourly rate £25.00 £25.00 £22.50
Median % change year-on-year - +11.11% +15.38%
75th Percentile £49.50 £45.00 £45.00
90th Percentile £63.75 £55.00 £52.50
UK excluding London median hourly rate £21.00 £22.50 £22.00
% change year-on-year -6.67% +2.27% +14.29%

Customer Requirements
Job Vacancy Trend

Job postings citing Customer Requirements as a proportion of all IT jobs advertised.

Job vacancy trend for Customer Requirements in the UK

Customer Requirements
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Customer Requirements.

Daily rate trend for Customer Requirements in the UK

Customer Requirements
Daily Rate Histogram

Daily rate distribution for jobs citing Customer Requirements over the 6 months to 20 October 2021.

Daily rate histogram for Customer Requirements in the UK

Customer Requirements
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing Customer Requirements.

Hourly rate trend for Customer Requirements in the UK

Customer Requirements
Hourly Rate Histogram

Hourly rate distribution of jobs citing Customer Requirements over the 6 months to 20 October 2021.

Hourly rate histogram for Customer Requirements in the UK

Customer Requirements
Top 17 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Requirements within the UK over the 6 months to 20 October 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -26 588 £475 +9.95% 340
UK excluding London -49 405 £475 +11.76% 294
Work from Home -98 199 £500 +33.33% 55
London -85 185 £525 +5.00% 67
South East -19 114 £437 -9.84% 85
Midlands -53 87 £418 -1.76% 64
North of England -35 75 £465 +24.00% 62
West Midlands -38 71 £403 -5.29% 43
North West -17 46 £375 - 33
South West -48 40 £550 +27.29% 30
Wales +1 39 £508 +27.00% 9
Yorkshire -33 30 £525 +40.00% 19
East of England -48 25 £368 +5.00% 31
Scotland -67 23 £500 +11.11% 11
East Midlands -32 15 £550 +32.53% 20
Northern Ireland -5 4 £325 +13.04% 1
North East -8 3 £500 +33.33% 10

For the 6 months to 20 October 2021, IT contractor jobs citing Customer Requirements also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads with a requirement for Customer Requirements.

1 232 (30.53%) Social Skills
2 174 (22.89%) Windows
3 164 (21.58%) Security Cleared
4 153 (20.13%) Agile Software Development
5 129 (16.97%) Azure
6 127 (16.71%) SC Cleared
7 121 (15.92%) SQL
8 111 (14.61%) DevOps
9 108 (14.21%) Linux
10 107 (14.08%) Microsoft
11 94 (12.37%) ITIL
12 91 (11.97%) Finance
13 87 (11.45%) Migration
13 87 (11.45%) Problem-Solving
14 85 (11.18%) Telecoms
15 74 (9.74%) Analytical Skills
16 72 (9.47%) VMware
17 68 (8.95%) Python
18 67 (8.82%) AWS
18 67 (8.82%) JIRA
19 64 (8.42%) SAP
19 64 (8.42%) Public Sector
20 63 (8.29%) Oracle
20 63 (8.29%) Java
20 63 (8.29%) Degree
21 61 (8.03%) Active Directory
22 60 (7.89%) Unix
23 59 (7.76%) Test Automation
24 54 (7.11%) .NET
24 54 (7.11%) Terraform

Customer Requirements
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 47 (6.18%) Confluence
2 31 (4.08%) SharePoint
3 17 (2.24%) Apache
4 16 (2.11%) WebLogic
5 13 (1.71%) MS Exchange
6 7 (0.92%) Apache Airflow
6 7 (0.92%) Cloud Foundry
6 7 (0.92%) Elasticsearch
6 7 (0.92%) IIS
6 7 (0.92%) OpenStack
6 7 (0.92%) Tomcat
7 5 (0.66%) SharePoint 2010
7 5 (0.66%) SharePoint Server
8 4 (0.53%) Appian
8 4 (0.53%) SAS
9 3 (0.39%) CICS
9 3 (0.39%) CMS
10 2 (0.26%) Jupyter
11 1 (0.13%) Apache Qpid
11 1 (0.13%) Apache Spark
Applications
1 28 (3.68%) Microsoft Office
2 27 (3.55%) Microsoft Excel
3 17 (2.24%) MS Visio
4 11 (1.45%) Microsoft PowerPoint
4 11 (1.45%) Microsoft Project
5 5 (0.66%) InVision
6 4 (0.53%) Simulink
7 3 (0.39%) GNU Octave
7 3 (0.39%) Stateflow
8 2 (0.26%) Spreadsheet
8 2 (0.26%) SPSS
9 1 (0.13%) Figma
9 1 (0.13%) FileZilla
9 1 (0.13%) Photoshop
9 1 (0.13%) Sketch
9 1 (0.13%) Windchill
Business Applications
1 10 (1.32%) SAP HCM
2 5 (0.66%) SAP APO
2 5 (0.66%) SAP S/4HANA
3 4 (0.53%) NetSuite
3 4 (0.53%) SAP FI
3 4 (0.53%) SAP FI-CA
3 4 (0.53%) SAP MM
3 4 (0.53%) SAP PSCD
4 3 (0.39%) Oracle Financials
4 3 (0.39%) SAP PP
4 3 (0.39%) SAP QM
4 3 (0.39%) SAP SCM
4 3 (0.39%) Unit4 Business World
5 2 (0.26%) Dynamics AX
5 2 (0.26%) SAP CO
5 2 (0.26%) SAP FI/CO
5 2 (0.26%) SAP WM
5 2 (0.26%) WebTrends
6 1 (0.13%) Remedy ITSM
6 1 (0.13%) SAP PP-PI
Cloud Services
1 129 (16.97%) Azure
2 67 (8.82%) AWS
3 41 (5.39%) PaaS
4 39 (5.13%) IaaS
5 36 (4.74%) Microsoft 365
6 30 (3.95%) GCP
6 30 (3.95%) Power Platform
7 27 (3.55%) SaaS
8 17 (2.24%) GitHub
9 16 (2.11%) Azure Stack
10 15 (1.97%) Azure Active Directory
11 14 (1.84%) Serverless
12 13 (1.71%) SuccessFactors
13 12 (1.58%) Azure ExpressRoute
14 11 (1.45%) Azure Service Bus
15 9 (1.18%) AWS Lambda
15 9 (1.18%) Cloud Computing
16 8 (1.05%) Azure App Service
17 6 (0.79%) Azure Cosmos DB
18 5 (0.66%) Azure Event Grid
Communications & Networking
1 46 (6.05%) LAN
2 43 (5.66%) Firewall
3 37 (4.87%) WAN
4 33 (4.34%) TCP/IP
5 31 (4.08%) VPN
6 27 (3.55%) DNS
7 26 (3.42%) 5G
8 25 (3.29%) 4G
8 25 (3.29%) Radio Access Network
9 21 (2.76%) Internet
10 18 (2.37%) 3G
10 18 (2.37%) NetScaler
11 17 (2.24%) SNMP
12 15 (1.97%) HTTP
13 14 (1.84%) 2G
14 13 (1.71%) DHCP
14 13 (1.71%) MPLS
14 13 (1.71%) OSPF
15 12 (1.58%) Ethernet
15 12 (1.58%) IPsec
Database & Business Intelligence
1 45 (5.92%) SQL Server
2 25 (3.29%) Power BI
3 24 (3.16%) Relational Database
4 15 (1.97%) NoSQL
5 11 (1.45%) Oracle Reports
6 10 (1.32%) SQL Server Integration Services
7 9 (1.18%) Amazon Redshift
8 8 (1.05%) MongoDB
9 7 (0.92%) Azure SQL Database
9 7 (0.92%) SQL Server Reporting Services
10 6 (0.79%) BigQuery
10 6 (0.79%) Metadata
10 6 (0.79%) MS Access
10 6 (0.79%) SQL Server 2016
11 5 (0.66%) RDBMS
11 5 (0.66%) Tableau
12 4 (0.53%) Apache Cassandra
12 4 (0.53%) BusinessObjects
12 4 (0.53%) Data Warehouse
12 4 (0.53%) MySQL
Development Applications
1 67 (8.82%) JIRA
2 51 (6.71%) Git (software)
3 41 (5.39%) Selenium
4 40 (5.26%) Cucumber
5 33 (4.34%) Jenkins
6 24 (3.16%) Sonatype Nexus
7 22 (2.89%) Gatling
8 17 (2.24%) Bitbucket
8 17 (2.24%) Subversion
9 16 (2.11%) Toad
10 14 (1.84%) Artifactory
11 13 (1.71%) Maven
12 12 (1.58%) Rational DOORS
13 11 (1.45%) FishEye
13 11 (1.45%) JUnit
13 11 (1.45%) SonarQube
13 11 (1.45%) TestNG
14 10 (1.32%) GitLab
15 7 (0.92%) Postman
15 7 (0.92%) Team Foundation Server
General
1 232 (30.53%) Social Skills
2 91 (11.97%) Finance
3 85 (11.18%) Telecoms
4 74 (9.74%) Analytical Skills
5 64 (8.42%) Public Sector
6 31 (4.08%) Retail
7 23 (3.03%) Billing
8 21 (2.76%) Organisational Skills
9 20 (2.63%) Banking
10 18 (2.37%) Influencing Skills
10 18 (2.37%) Presentation Skills
11 17 (2.24%) Documentation Skills
11 17 (2.24%) Military
12 16 (2.11%) Manufacturing
13 14 (1.84%) Aerospace
13 14 (1.84%) Marketing
14 12 (1.58%) Legal
15 10 (1.32%) Electronics
16 8 (1.05%) Automotive
16 8 (1.05%) German Language
Job Titles
1 126 (16.58%) Architect
2 90 (11.84%) Analyst
3 85 (11.18%) Developer
4 47 (6.18%) Solutions Architect
5 40 (5.26%) Consultant
6 37 (4.87%) Designer
7 31 (4.08%) Project Manager
8 29 (3.82%) Business Analyst
9 23 (3.03%) Test Analyst
9 23 (3.03%) Test Engineer
10 22 (2.89%) BSS Architect
10 22 (2.89%) BSS Solutions Architect
11 21 (2.76%) C# Developer
11 21 (2.76%) DevOps Engineer
11 21 (2.76%) Network Engineer
11 21 (2.76%) Technical Architect
12 19 (2.50%) Cloud Engineer
13 17 (2.24%) Tester
14 16 (2.11%) UX Designer
15 15 (1.97%) Cloud Architect
Libraries, Frameworks & Software Standards
1 54 (7.11%) .NET
2 49 (6.45%) XML
3 29 (3.82%) JSON
4 27 (3.55%) Web Services
5 21 (2.76%) Node.js
6 19 (2.50%) .NET Framework
7 18 (2.37%) ASP.NET
8 17 (2.24%) HTML
9 16 (2.11%) CSS
10 15 (1.97%) AngularJS
11 14 (1.84%) React
12 13 (1.71%) REST
13 12 (1.58%) Spring
14 11 (1.45%) Akka
14 11 (1.45%) Java EE
14 11 (1.45%) Java EE 5
14 11 (1.45%) Middleware
14 11 (1.45%) SOAP
15 9 (1.18%) jQuery
15 9 (1.18%) OAuth
Miscellaneous
1 46 (6.05%) Self-Motivation
2 38 (5.00%) User Experience
3 36 (4.74%) Data Protection Act
4 27 (3.55%) Management Information System
5 24 (3.16%) Cloud Native
6 20 (2.63%) Data Centre
7 18 (2.37%) Replication
8 17 (2.24%) Data Structures
9 15 (1.97%) Enterprise Software
10 11 (1.45%) Hybrid Cloud
10 11 (1.45%) NHS
10 11 (1.45%) Public Cloud
11 10 (1.32%) Client/Server
11 10 (1.32%) Clustering
12 8 (1.05%) Mobile App
13 6 (0.79%) Fibre Optics
13 6 (0.79%) Virtual Team
14 5 (0.66%) Cybercrime
14 5 (0.66%) Driving Licence
14 5 (0.66%) Learning Management System
Operating Systems
1 174 (22.89%) Windows
2 108 (14.21%) Linux
3 60 (7.89%) Unix
4 32 (4.21%) Windows Server
5 20 (2.63%) Windows 10
6 18 (2.37%) Windows Server 2016
7 10 (1.32%) Windows Server 2012
8 8 (1.05%) Red Hat Enterprise Linux
8 8 (1.05%) Ubuntu
8 8 (1.05%) Windows Server 2008
9 7 (0.92%) Apple iOS
10 6 (0.79%) Mac OS
10 6 (0.79%) Windows Server 2019
11 5 (0.66%) Windows XP
12 4 (0.53%) Android
12 4 (0.53%) Mac OS X
12 4 (0.53%) Scientific Linux
12 4 (0.53%) Solaris
13 3 (0.39%) Windows 7
14 2 (0.26%) FreeRTOS
Processes & Methodologies
1 153 (20.13%) Agile Software Development
2 111 (14.61%) DevOps
3 94 (12.37%) ITIL
4 87 (11.45%) Migration
4 87 (11.45%) Problem-Solving
5 59 (7.76%) Test Automation
6 53 (6.97%) Service Delivery
7 52 (6.84%) Project Management
8 51 (6.71%) Test Scripting
9 50 (6.58%) Scrum
9 50 (6.58%) Stakeholder Management
10 48 (6.32%) Configuration Management
11 47 (6.18%) Software Engineering
11 47 (6.18%) Validation
12 46 (6.05%) UML
13 45 (5.92%) Continuous Improvement
14 44 (5.79%) Project Delivery
15 43 (5.66%) Analytics
16 39 (5.13%) Change Management
16 39 (5.13%) Data Protection
Programming Languages
1 121 (15.92%) SQL
2 68 (8.95%) Python
3 63 (8.29%) Java
4 53 (6.97%) C#
5 52 (6.84%) JavaScript
6 45 (5.92%) PowerShell
7 24 (3.16%) C++
7 24 (3.16%) R
8 19 (2.50%) C
9 15 (1.97%) TypeScript
10 13 (1.71%) Bash Shell
11 11 (1.45%) Java 8
12 10 (1.32%) Ruby
13 8 (1.05%) MATLAB
13 8 (1.05%) PHP
13 8 (1.05%) VB.NET
14 6 (0.79%) Groovy
15 5 (0.66%) COBOL
15 5 (0.66%) PL/SQL
15 5 (0.66%) T-SQL
Qualifications
1 164 (21.58%) Security Cleared
2 127 (16.71%) SC Cleared
3 63 (8.29%) Degree
4 45 (5.92%) ISTQB
5 44 (5.79%) ISTQB Foundation Certification
6 38 (5.00%) ISEB
7 22 (2.89%) Cisco Certification
8 19 (2.50%) BPSS Clearance
9 18 (2.37%) DV Cleared
9 18 (2.37%) Microsoft Certification
10 17 (2.24%) Computer Science Degree
11 15 (1.97%) CCNP
12 14 (1.84%) ITIL Certification
13 12 (1.58%) MCSE
14 11 (1.45%) CCNA
15 9 (1.18%) PMI Certification
16 8 (1.05%) CISSP
16 8 (1.05%) PMP
17 6 (0.79%) Master's Degree
17 6 (0.79%) MCSA
Quality Assurance & Compliance
1 45 (5.92%) QA
2 32 (4.21%) SLA
3 21 (2.76%) PMO
4 19 (2.50%) Data Quality
5 10 (1.32%) PCI DSS
6 8 (1.05%) Accessibility
7 7 (0.92%) GDPR
8 6 (0.79%) ISO/IEC 27001
8 6 (0.79%) WCAG
9 5 (0.66%) Disclosure Scotland
10 4 (0.53%) GRC
10 4 (0.53%) Sarbanes-Oxley
11 3 (0.39%) Cyber Essentials
11 3 (0.39%) ISO 26262
11 3 (0.39%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
12 2 (0.26%) Cyber Essentials PLUS
12 2 (0.26%) DO-254
12 2 (0.26%) IEC 61508
12 2 (0.26%) MISRA
12 2 (0.26%) MISRA C
System Software
1 61 (8.03%) Active Directory
2 41 (5.39%) VMware Infrastructure
3 39 (5.13%) Docker
4 18 (2.37%) Hyper-V
5 14 (1.84%) XenApp
6 12 (1.58%) Virtual Machines
7 8 (1.05%) vSphere
8 7 (0.92%) VMware ESXi
9 5 (0.66%) Citrix Hypervisor
9 5 (0.66%) NFS
10 4 (0.53%) KVM
10 4 (0.53%) vCloud
10 4 (0.53%) Virtual Desktop
11 3 (0.39%) Firmware
11 3 (0.39%) VMware NSX
12 2 (0.26%) Microsoft App-V
13 1 (0.13%) Ceph
13 1 (0.13%) Veritas File System
13 1 (0.13%) Veritas Volume Manager
13 1 (0.13%) zsh
Systems Management
1 54 (7.11%) Terraform
2 45 (5.92%) Kubernetes
3 43 (5.66%) Ansible
4 17 (2.24%) Puppet
5 12 (1.58%) FortiGate
5 12 (1.58%) SCCM
6 9 (1.18%) Opscode Chef
7 7 (0.92%) AirWatch
7 7 (0.92%) HP ALM
7 7 (0.92%) HP Quality Center
7 7 (0.92%) NetBackup
8 6 (0.79%) Microsoft Intune
8 6 (0.79%) SCOM
8 6 (0.79%) vRealize
8 6 (0.79%) vRealize Orchestrator
9 5 (0.66%) Istio
10 4 (0.53%) QRadar
10 4 (0.53%) Red Hat Satellite
10 4 (0.53%) SCOrch
11 3 (0.39%) EMC NetWorker
Vendors
1 107 (14.08%) Microsoft
2 72 (9.47%) VMware
3 64 (8.42%) SAP
4 63 (8.29%) Oracle
5 39 (5.13%) Citrix
6 33 (4.34%) Cisco
7 23 (3.03%) Google
8 22 (2.89%) HP
9 20 (2.63%) ServiceNow
10 16 (2.11%) Juniper
11 15 (1.97%) Red Hat
11 15 (1.97%) webMethods
12 14 (1.84%) Palo Alto
13 13 (1.71%) Dell
14 12 (1.58%) IBM
15 11 (1.45%) EMC
15 11 (1.45%) F5
16 10 (1.32%) NEC
17 9 (1.18%) Adobe
17 9 (1.18%) Nokia