Period
to 14 October 2019

The following table provides summary statistics for contract job vacancies with a requirement for Customer Requirements skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Requirements over the 6 months to 14 October 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Requirements
UK
6 months to
14 Oct 2019
Same period 2018 Same period 2017
Rank 320 323 381
Rank change year-on-year +3 +58 -62
Contract jobs citing Customer Requirements 672 825 632
As % of all contract IT jobs advertised in the UK 0.79% 0.81% 0.64%
As % of the Processes & Methodologies category 0.91% 0.93% 0.74%
Number of daily rates quoted 392 456 324
UK median daily rate £450 £438 £418
Median daily rate % change year-on-year +2.86% +4.79% +4.38%
10th Percentile £311 £270 £211
90th Percentile £625 £575 £620
UK excluding London median daily rate £450 £420 £375
% change year-on-year +7.14% +12.00% -1.32%
Number of hourly rates quoted 48 64 28
UK median hourly rate £36.25 £17.32 £30.25
Median hourly rate % change year-on-year +109.30% -42.74% +0.83%
10th Percentile £10.58 £13.08 £13.70
90th Percentile £52.88 £45.00 £49.48
UK excluding London median hourly rate £19.50 £17.32 £27.50
% change year-on-year +12.59% -37.02% +10.00%

Customer Requirements is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for process or methodology skills.

All Process and Methodology Skills
UK
Contract vacancies with a requirement for process or methodology skills 73,825 88,696 84,858
As % of all contract IT jobs advertised in the UK 86.43% 86.78% 86.21%
Number of daily rates quoted 48,427 58,474 56,099
UK median daily rate £475 £450 £450
Median daily rate % change year-on-year +5.56% - +5.88%
10th Percentile £300 £300 £278
90th Percentile £650 £638 £625
UK excluding London median daily rate £438 £425 £400
% change year-on-year +2.94% +6.25% -
Number of hourly rates quoted 2,258 2,434 2,074
UK median hourly rate £24.00 £20.50 £25.00
Median hourly rate % change year-on-year +17.07% -18.00% +11.11%
10th Percentile £11.84 £11.17 £11.25
90th Percentile £53.75 £50.00 £50.00
UK excluding London median hourly rate £23.30 £20.00 £25.00
% change year-on-year +16.48% -20.00% +6.38%

Customer Requirements
Job Vacancy Trend

Job postings citing Customer Requirements as a percentage of all IT jobs advertised.

Job vacancy trend for Customer Requirements in the UK

Customer Requirements
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Customer Requirements.

Contractor daily rate trend for Customer Requirements in the UK

Customer Requirements
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Customer Requirements over the 6 months to 14 October 2019.

Contractor daily rate histogram for Customer Requirements in the UK

Customer Requirements
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Customer Requirements.

Contractor hourly rate trend for Customer Requirements in the UK

Customer Requirements
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing Customer Requirements over the 6 months to 14 October 2019.

Contractor hourly rate histogram for Customer Requirements in the UK

Customer Requirements
Top 17 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Requirements within the UK over the 6 months to 14 October 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +7 592 £450 +3.75% 331
UK excluding London -5 479 £450 +7.14% 292
South East +30 184 £450 +5.88% 89
London +48 164 £475 - 63
South West +41 93 £450 +16.13% 53
Midlands -8 66 £413 +3.13% 55
North of England -21 52 £413 +10.00% 47
West Midlands -31 39 £413 +3.00% 36
Wales +25 31 £480 +9.09% 5
East of England -8 30 £475 +18.75% 26
East Midlands +39 27 - - 19
Yorkshire +13 24 £425 +13.33% 15
North West -20 20 £480 +31.51% 25
Scotland +16 19 £388 -8.82% 16
North East +18 9 £360 +26.87% 7
Northern Ireland - 5 £325 - 3
Channel Islands - 1 £488 -

For the 6 months to 14 October 2019, IT contractor jobs citing Customer Requirements also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads with a requirement for Customer Requirements.

1 178 (26.49%) Security Cleared
2 158 (23.51%) Windows
3 150 (22.32%) Microsoft
4 146 (21.73%) Agile Software Development
5 141 (20.98%) SC Cleared
6 115 (17.11%) SQL
7 101 (15.03%) Finance
8 88 (13.10%) Azure
9 80 (11.90%) ITIL
10 75 (11.16%) Degree
10 75 (11.16%) Problem-Solving
11 74 (11.01%) Oracle
11 74 (11.01%) Stakeholder Management
12 73 (10.86%) Active Directory
13 72 (10.71%) Analytical Skills
14 68 (10.12%) JIRA
15 67 (9.97%) JavaScript
16 65 (9.67%) Telecoms
17 55 (8.18%) Office 365
18 52 (7.74%) Test Scripting
19 50 (7.44%) Linux
20 48 (7.14%) Cisco
20 48 (7.14%) Project Management
20 48 (7.14%) QA
21 47 (6.99%) C
22 46 (6.85%) .NET
22 46 (6.85%) Scrum
22 46 (6.85%) DV Cleared
23 45 (6.70%) Presales
23 45 (6.70%) Microsoft Excel

Customer Requirements
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 43 (6.40%) SharePoint
2 26 (3.87%) Confluence
3 15 (2.23%) Skype for Business
4 11 (1.64%) JBoss
5 10 (1.49%) Tomcat
6 8 (1.19%) MS Exchange
7 7 (1.04%) Apache Spark
8 6 (0.89%) Exchange Server 2010
9 5 (0.74%) BizTalk Server
9 5 (0.74%) IIS
9 5 (0.74%) Oracle Workflow
10 2 (0.30%) Apache
10 2 (0.30%) ArcGIS
10 2 (0.30%) WebLogic
11 1 (0.15%) CMS
11 1 (0.15%) Elasticsearch
11 1 (0.15%) Exchange Server 2013
11 1 (0.15%) OpenStack
11 1 (0.15%) SharePoint 2013
11 1 (0.15%) Smallworld
Applications
1 45 (6.70%) Microsoft Excel
2 39 (5.80%) Microsoft Office
3 14 (2.08%) Microsoft PowerPoint
3 14 (2.08%) MS Visio
4 7 (1.04%) Microsoft Project
5 5 (0.74%) FileZilla
6 3 (0.45%) Simulink
7 2 (0.30%) AutoCAD
8 1 (0.15%) Adobe Illustrator
8 1 (0.15%) Autodesk Inventor
8 1 (0.15%) FrameMaker
8 1 (0.15%) MicroStation
Business Applications
1 19 (2.83%) Dynamics CRM
2 7 (1.04%) SAP S/4HANA
2 7 (1.04%) Temenos T24
3 6 (0.89%) Remedy ITSM
4 3 (0.45%) Oracle EBS
5 2 (0.30%) CSG Singleview
5 2 (0.30%) Salesforce.com CRM
5 2 (0.30%) SAP Hybris
5 2 (0.30%) SAP MDG
5 2 (0.30%) SAP SCM
5 2 (0.30%) SystmOne
6 1 (0.15%) Line 500
6 1 (0.15%) NetSuite
6 1 (0.15%) Oracle EBS R12
6 1 (0.15%) Sage 1000
6 1 (0.15%) Sage 200
6 1 (0.15%) Sage 500
6 1 (0.15%) Sage CRM
6 1 (0.15%) Sage X3
6 1 (0.15%) SAP MDG-F
Cloud Services
1 88 (13.10%) Azure
2 55 (8.18%) Office 365
3 44 (6.55%) AWS
4 26 (3.87%) Power Platform
5 21 (3.13%) IaaS
6 20 (2.98%) PaaS
7 18 (2.68%) SaaS
8 16 (2.38%) GitHub
9 15 (2.23%) Dynamics 365
10 13 (1.93%) OneDrive
11 10 (1.49%) Azure Active Directory
12 9 (1.34%) PowerApps
13 6 (0.89%) GCP
13 6 (0.89%) Salesforce Service Cloud
13 6 (0.89%) Yammer
14 5 (0.74%) Salesforce Sales Cloud
15 4 (0.60%) Cloud Computing
16 3 (0.45%) Virtual Private Cloud
17 2 (0.30%) Force.com
17 2 (0.30%) Microsoft Flow
Communications & Networking
1 31 (4.61%) Firewall
2 28 (4.17%) VPN
2 28 (4.17%) WAN
3 25 (3.72%) DHCP
3 25 (3.72%) DNS
4 24 (3.57%) Internet
4 24 (3.57%) LAN
5 21 (3.13%) 4G
6 18 (2.68%) Skype
7 17 (2.53%) Cisco ASA
8 16 (2.38%) SNMP
8 16 (2.38%) TCP/IP
9 14 (2.08%) Ethernet
9 14 (2.08%) Wireless
10 13 (1.93%) Network Security
11 10 (1.49%) 3G
11 10 (1.49%) DWDM
12 9 (1.34%) MPLS
12 9 (1.34%) VoIP
13 8 (1.19%) SDH
Database & Business Intelligence
1 41 (6.10%) SQL Server
2 23 (3.42%) Power BI
3 19 (2.83%) Data Warehouse
4 17 (2.53%) SQL Server Integration Services
5 14 (2.08%) SQL Server Reporting Services
6 12 (1.79%) Azure SQL Database
6 12 (1.79%) GIS
6 12 (1.79%) SSDT
7 11 (1.64%) DB2
8 10 (1.49%) PostgreSQL
8 10 (1.49%) Relational Database
9 9 (1.34%) BusinessObjects
9 9 (1.34%) Cosmos DB
9 9 (1.34%) MongoDB
10 8 (1.19%) SQL Server Analysis Services
11 7 (1.04%) Apache Hive
11 7 (1.04%) HBase
12 5 (0.74%) Oracle OWB
12 5 (0.74%) QlikView
13 4 (0.60%) Crystal Reports
Development Applications
1 68 (10.12%) JIRA
2 26 (3.87%) Selenium
3 24 (3.57%) Cucumber
4 23 (3.42%) Gatling
5 20 (2.98%) Rational DOORS
6 18 (2.68%) Visual Studio
7 16 (2.38%) Jenkins
8 15 (2.23%) MSI
9 10 (1.49%) InstallShield
10 9 (1.34%) Git (software)
10 9 (1.34%) JUnit
10 9 (1.34%) Maven
11 8 (1.19%) SQL Server Management Studio (SSMS)
11 8 (1.19%) Visual Studio Code
12 6 (0.89%) ClearCase
12 6 (0.89%) NUnit
12 6 (0.89%) Team Foundation Server
13 5 (0.74%) AdminStudio
13 5 (0.74%) ClearQuest
13 5 (0.74%) SpecFlow
General
1 101 (15.03%) Finance
2 65 (9.67%) Telecoms
3 43 (6.40%) Military
3 43 (6.40%) Public Sector
4 27 (4.02%) Retail
5 18 (2.68%) Banking
6 14 (2.08%) Marketing
7 13 (1.93%) Local Government
8 12 (1.79%) Legal
9 10 (1.49%) Manufacturing
10 8 (1.19%) Pharmaceutical
11 7 (1.04%) Financial Institution
12 6 (0.89%) German Language
12 6 (0.89%) Law
13 5 (0.74%) Aerospace
13 5 (0.74%) French Language
14 4 (0.60%) Back Office
14 4 (0.60%) Billing
15 3 (0.45%) Automotive
15 3 (0.45%) Polish Language
Job Titles
1 108 (16.07%) Analyst
2 92 (13.69%) Architect
3 81 (12.05%) Developer
4 53 (7.89%) Consultant
5 39 (5.80%) Systems Engineer
6 32 (4.76%) Business Analyst
7 30 (4.46%) Network Engineer
8 28 (4.17%) Solutions Architect
9 25 (3.72%) Test Analyst
10 19 (2.83%) Designer
11 18 (2.68%) Lead Developer
12 17 (2.53%) QA Analyst
12 17 (2.53%) QA Test Analyst
12 17 (2.53%) Service Analyst
12 17 (2.53%) Technical Architect
13 14 (2.08%) SAP Consultant
13 14 (2.08%) Test Engineer
14 13 (1.93%) IT Analyst
14 13 (1.93%) Senior Systems Engineer
14 13 (1.93%) Tester
Libraries, Frameworks & Software Standards
1 46 (6.85%) .NET
2 42 (6.25%) XML
3 33 (4.91%) Web Services
4 29 (4.32%) HTML
5 20 (2.98%) CSS
6 19 (2.83%) .NET Framework
7 11 (1.64%) Hibernate
7 11 (1.64%) RESTful
7 11 (1.64%) SOAP
7 11 (1.64%) XSLT
8 10 (1.49%) ASP.NET
8 10 (1.49%) Spring
8 10 (1.49%) XSD
9 9 (1.34%) JSP
9 9 (1.34%) SailPoint
9 9 (1.34%) Struts
10 7 (1.04%) JSON
11 6 (0.89%) Software Packaging
11 6 (0.89%) Visualforce
12 5 (0.74%) ASP.NET MVC
Miscellaneous
1 72 (10.71%) Analytical Skills
2 43 (6.40%) Management Information System
3 24 (3.57%) Self-Motivation
4 23 (3.42%) Public Cloud
4 23 (3.42%) User Experience
5 20 (2.98%) Data Centre
6 17 (2.53%) Fibre Optics
7 15 (2.23%) ASIC
7 15 (2.23%) Field-Programmable Gate Array
7 15 (2.23%) Virtual Team
8 11 (1.64%) e-Learning
9 8 (1.19%) Robotics
10 7 (1.04%) Algorithms
10 7 (1.04%) Hybrid Cloud
11 6 (0.89%) Hedge funds
11 6 (0.89%) Linux Command Line
11 6 (0.89%) NHS
11 6 (0.89%) Social Media
11 6 (0.89%) Tandem
11 6 (0.89%) Video Conferencing
Operating Systems
1 158 (23.51%) Windows
2 50 (7.44%) Linux
3 42 (6.25%) Unix
4 37 (5.51%) Windows 10
5 34 (5.06%) Windows 7
6 33 (4.91%) Windows Server
7 13 (1.93%) Windows 8
8 12 (1.79%) Windows Server 2012
9 10 (1.49%) Windows Server 2008
10 7 (1.04%) Windows Server 2003
11 5 (0.74%) VMS
12 4 (0.60%) CentOS
12 4 (0.60%) Windows Vista
12 4 (0.60%) Windows XP
13 3 (0.45%) AIX
13 3 (0.45%) Debian
13 3 (0.45%) Red Hat Enterprise Linux
13 3 (0.45%) Ubuntu
14 2 (0.30%) Android
14 2 (0.30%) Apple iOS
Processes & Methodologies
1 146 (21.73%) Agile Software Development
2 80 (11.90%) ITIL
3 75 (11.16%) Problem-Solving
4 74 (11.01%) Stakeholder Management
5 52 (7.74%) Test Scripting
6 48 (7.14%) Project Management
7 46 (6.85%) Scrum
8 45 (6.70%) Presales
8 45 (6.70%) Service Delivery
9 43 (6.40%) Project Delivery
9 43 (6.40%) Test Automation
10 42 (6.25%) Change Management
10 42 (6.25%) SDLC
11 39 (5.80%) Continuous Improvement
11 39 (5.80%) CRM
12 38 (5.65%) Business Intelligence
13 37 (5.51%) Service Management
13 37 (5.51%) Validation
14 36 (5.36%) Analytics
14 36 (5.36%) Migration
Programming Languages
1 115 (17.11%) SQL
2 67 (9.97%) JavaScript
3 47 (6.99%) C
4 41 (6.10%) Python
5 34 (5.06%) C#
6 31 (4.61%) PowerShell
7 30 (4.46%) Java
8 20 (2.98%) T-SQL
9 18 (2.68%) C++
10 11 (1.64%) PL/SQL
10 11 (1.64%) Ruby
11 10 (1.49%) Perl
12 9 (1.34%) VBA
13 8 (1.19%) Bash Shell
13 8 (1.19%) Shell Script
13 8 (1.19%) VB
14 6 (0.89%) Apex Code
14 6 (0.89%) TypeScript
14 6 (0.89%) VBScript
15 4 (0.60%) VB.NET
Qualifications
1 178 (26.49%) Security Cleared
2 141 (20.98%) SC Cleared
3 75 (11.16%) Degree
4 46 (6.85%) DV Cleared
5 43 (6.40%) ISEB
6 37 (5.51%) Cisco Certification
7 36 (5.36%) ISTQB
8 25 (3.72%) ISTQB Foundation Certification
8 25 (3.72%) Microsoft Certification
9 24 (3.57%) CCNA
10 18 (2.68%) HNC
11 17 (2.53%) MCSE
12 13 (1.93%) CCNP
13 12 (1.79%) CISSP
14 10 (1.49%) HND
15 9 (1.34%) Computer Science Degree
16 8 (1.19%) IIBA
17 7 (1.04%) ISEB Practitioner
17 7 (1.04%) PMI Certification
18 6 (0.89%) RHCE
Quality Assurance & Compliance
1 48 (7.14%) QA
2 39 (5.80%) SLA
3 16 (2.38%) PMO
4 11 (1.64%) Data Quality
5 6 (0.89%) ISO/IEC 27001
6 4 (0.60%) GMP
7 3 (0.45%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
8 2 (0.30%) COREP
8 2 (0.30%) CRD IV
8 2 (0.30%) Disclosure Scotland
8 2 (0.30%) ISO/IEC 20000
8 2 (0.30%) PCI DSS
8 2 (0.30%) PMBOK
9 1 (0.15%) GDPR
9 1 (0.15%) ISO 9001
9 1 (0.15%) JSP 440
9 1 (0.15%) NCSC
9 1 (0.15%) NIST
9 1 (0.15%) RMADS
9 1 (0.15%) SEPA
System Software
1 73 (10.86%) Active Directory
2 33 (4.91%) VMware Infrastructure
3 20 (2.98%) Hyper-V
3 20 (2.98%) Microsoft App-V
4 15 (2.23%) XenApp
5 13 (1.93%) Virtual Machines
6 8 (1.19%) Docker
7 7 (1.04%) NDS
8 6 (0.89%) Virtual Desktop
9 5 (0.74%) NetIQ eDirectory
9 5 (0.74%) VMware ESXi
10 4 (0.60%) ProxySG
10 4 (0.60%) XenDesktop
11 3 (0.45%) BitLocker
11 3 (0.45%) VMware NSX
11 3 (0.45%) vSphere
12 2 (0.30%) Firmware
12 2 (0.30%) VMware Workstation
13 1 (0.15%) Oracle RAC
13 1 (0.15%) Samba
Systems Management
1 37 (5.51%) SCCM
2 16 (2.38%) Microsoft Intune
3 13 (1.93%) NetIQ Identity Manager
4 9 (1.34%) FortiGate
5 7 (1.04%) Ansible
6 6 (0.89%) Kubernetes
6 6 (0.89%) Opscode Chef
6 6 (0.89%) Puppet
7 5 (0.74%) SCOM
8 4 (0.60%) PTC Integrity
8 4 (0.60%) WSUS
9 3 (0.45%) AirWatch
9 3 (0.45%) Jamf Pro
9 3 (0.45%) Microsoft Data Protection Manager
9 3 (0.45%) Norton AntiVirus
9 3 (0.45%) Red Hat Satellite
9 3 (0.45%) Red Hat Spacewalk
9 3 (0.45%) Rsyslog
9 3 (0.45%) VictorOps
9 3 (0.45%) yum
Vendors
1 150 (22.32%) Microsoft
2 74 (11.01%) Oracle
3 48 (7.14%) Cisco
4 38 (5.65%) VMware
5 33 (4.91%) SAP
6 25 (3.72%) McAfee
7 23 (3.42%) Google
8 21 (3.13%) Apple
8 21 (3.13%) Salesforce.com
9 15 (2.23%) Citrix
10 14 (2.08%) Novell
11 13 (1.93%) NetIQ
12 12 (1.79%) EMC
12 12 (1.79%) Juniper
12 12 (1.79%) Palo Alto
13 11 (1.64%) Fortinet
13 11 (1.64%) Virgin Media
14 10 (1.49%) CheckPoint
14 10 (1.49%) HP
14 10 (1.49%) Remedy