Period
to 26 September 2017

The following table provides summary statistics for contract job vacancies with a requirement for VoIP skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited VoIP over the 6 months to 26 September 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Voice Over IP (VoIP)
UK
6 months to
26 Sep 2017
Same period 2016 Same period 2015
Rank 393 334 289
Rank change year-on-year -59 -45 +24
Contract jobs citing VoIP 576 801 915
As % of all contract IT jobs advertised in the UK 0.58% 0.75% 0.81%
As % of the Communications & Networking category 4.22% 4.74% 5.76%
Number of daily rates quoted 348 440 538
UK median daily rate £358 £375 £350
Median daily rate % change year-on-year -4.67% +7.14% +7.69%
10th Percentile £148 £175 £165
90th Percentile £504 £526 £513
UK excluding London median daily rate £350 £375 £334
% change year-on-year -6.67% +12.36% +11.25%
Number of hourly rates quoted 49 62 100
UK median hourly rate £16.81 £32.50 £20.50
Median hourly rate % change year-on-year -48.29% +58.54% +2.50%
10th Percentile £10.00 £11.50 £10.45
90th Percentile £47.84 £46.67 £49.19
UK excluding London median hourly rate £16.81 £27.50 £20.50
% change year-on-year -38.89% +34.15% +2.50%

VoIP is in the Communications and Computer Networking category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for communications or computer networking skills.

All Communications and Computer Networking Skills
UK
Contract vacancies with a requirement for communications or computer networking skills 13638 16883 15878
As % of all contract IT jobs advertised in the UK 13.77% 15.81% 14.03%
Number of daily rates quoted 8233 10261 9032
UK median daily rate £400 £400 £375
Median daily rate % change year-on-year - +6.67% -
10th Percentile £195 £221 £206
90th Percentile £575 £575 £538
UK excluding London median daily rate £375 £375 £350
% change year-on-year - +7.14% +1.45%
Number of hourly rates quoted 742 842 1024
UK median hourly rate £19.00 £25.00 £20.09
Median hourly rate % change year-on-year -24.00% +24.42% +0.92%
10th Percentile £10.96 £11.52 £11.00
90th Percentile £48.75 £47.50 £45.00
UK excluding London median hourly rate £18.96 £25.00 £20.00
% change year-on-year -24.16% +25.00% +1.50%

VoIP
Job Vacancy Trend

Job postings citing VoIP as a percentage of all IT jobs advertised.

Job vacancy trend for VoIP in the UK

VoIP
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing VoIP.

Contractor daily rate trend for VoIP in the UK

VoIP
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing VoIP over the 6 months to 26 September 2017.

Contractor daily rate histogram for VoIP in the UK

VoIP
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing VoIP.

Contractor hourly rate trend for VoIP in the UK

VoIP
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing VoIP over the 6 months to 26 September 2017.

Contractor hourly rate histogram for VoIP in the UK

VoIP
Top 16 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing VoIP within the UK over the 6 months to 26 September 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -61 535 £375 - 68
UK excluding London -15 377 £350 -6.67% 49
London -62 187 £360 -10.00% 20
South East -20 124 £385 +2.67% 17
Midlands +29 77 £400 +8.11% 7
North of England +30 76 £406 +1.56% 12
West Midlands +38 63 £400 +23.08% 4
North West -6 51 £406 +1.56% 8
East of England +6 45 £217 -27.83% 7
Scotland +22 27 £151 -42.67% 1
South West -35 25 £208 -36.15% 5
Yorkshire +26 19 £375 +6.01% 2
East Midlands -4 14 £319 -22.73% 3
North East +80 6 £450 - 2
Wales -33 3 £225 -42.31%
Isle of Man +2 1 - -

For the 6 months to 26 September 2017, IT contractor jobs citing VoIP also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for VoIP.

1 311 (53.99%) Cisco
2 208 (36.11%) Firewall
3 206 (35.76%) LAN
4 198 (34.38%) WAN
5 169 (29.34%) Windows
6 146 (25.35%) Cisco Certification
7 137 (23.78%) Microsoft
8 134 (23.26%) Active Directory
9 128 (22.22%) VPN
10 120 (20.83%) Telecoms
11 100 (17.36%) CCNP
12 94 (16.32%) ITIL
13 93 (16.15%) TCP/IP
13 93 (16.15%) Wireless
14 87 (15.10%) Windows Server
15 86 (14.93%) DNS
16 82 (14.24%) VMware
17 81 (14.06%) MPLS
18 80 (13.89%) Data Centre
19 74 (12.85%) Wi-Fi
20 73 (12.67%) Finance
20 73 (12.67%) Project Management
21 72 (12.50%) CCNA
22 71 (12.33%) BGP
23 68 (11.81%) OSPF
24 67 (11.63%) Network Security
25 65 (11.28%) Microsoft Office
26 63 (10.94%) DHCP
27 62 (10.76%) Linux
27 62 (10.76%) Skype for Business

VoIP
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 62 (10.76%) Skype for Business
2 46 (7.99%) MS Exchange
3 27 (4.69%) Exchange Server 2010
4 21 (3.65%) Exchange Server 2013
5 15 (2.60%) SharePoint
6 8 (1.39%) Blackberry Enterprise Server
6 8 (1.39%) CMS
7 7 (1.22%) Apache
7 7 (1.22%) Exchange Server 2007
7 7 (1.22%) OpenStack
8 6 (1.04%) SAS
9 5 (0.87%) IIS
10 4 (0.69%) SharePoint 2013
11 1 (0.17%) IBM Notes
11 1 (0.17%) SharePoint Server
Applications
1 65 (11.28%) Microsoft Office
2 17 (2.95%) MS Visio
3 16 (2.78%) Microsoft Excel
4 5 (0.87%) Microsoft PowerPoint
4 5 (0.87%) Microsoft Project
5 1 (0.17%) Adobe Creative Suite
5 1 (0.17%) AutoCAD
5 1 (0.17%) Shockwave
5 1 (0.17%) Spreadsheet
Business Applications
1 4 (0.69%) Cisco SocialMiner
1 4 (0.69%) Unit4 Business World
2 2 (0.35%) Dynamics CRM
Cloud Services
1 44 (7.64%) Office 365
2 23 (3.99%) Microsoft Azure
3 12 (2.08%) Amazon AWS
4 7 (1.22%) SaaS
5 6 (1.04%) IaaS
6 5 (0.87%) G Suite
6 5 (0.87%) IBM Cloud
7 3 (0.52%) Azure Active Directory
7 3 (0.52%) Yammer
8 2 (0.35%) Cloud Computing
8 2 (0.35%) PaaS
Communications & Networking
1 208 (36.11%) Firewall
2 206 (35.76%) LAN
3 198 (34.38%) WAN
4 128 (22.22%) VPN
5 93 (16.15%) TCP/IP
5 93 (16.15%) Wireless
6 86 (14.93%) DNS
7 81 (14.06%) MPLS
8 74 (12.85%) Wi-Fi
9 71 (12.33%) BGP
10 68 (11.81%) OSPF
11 67 (11.63%) Network Security
12 63 (10.94%) DHCP
13 56 (9.72%) Cisco ASA
14 55 (9.55%) Unified Communications
15 54 (9.38%) Skype
16 52 (9.03%) Ethernet
17 51 (8.85%) Cisco Nexus
17 51 (8.85%) VLAN
18 49 (8.51%) EIGRP
Database & Business Intelligence
1 25 (4.34%) SQL Server
2 9 (1.56%) SQL Server 2012
3 5 (0.87%) EDRMS
4 4 (0.69%) MS Access
4 4 (0.69%) SQL Server 2008
5 3 (0.52%) Redis
5 3 (0.52%) SQL Server 2005
6 2 (0.35%) Data Mining
7 1 (0.17%) Big Data
7 1 (0.17%) MySQL
7 1 (0.17%) Oracle Database
Development Applications
1 7 (1.22%) VSS/SourceSafe
2 6 (1.04%) GCC
2 6 (1.04%) GDB
2 6 (1.04%) Subversion
2 6 (1.04%) Trac
3 4 (0.69%) Metasploit
4 3 (0.52%) Git (software)
4 3 (0.52%) Selenium
5 2 (0.35%) Rational DOORS
6 1 (0.17%) Jenkins
6 1 (0.17%) Sonatype Nexus
6 1 (0.17%) Team Foundation Server
6 1 (0.17%) WebDriver
6 1 (0.17%) webpack
General
1 120 (20.83%) Telecoms
2 73 (12.67%) Finance
3 30 (5.21%) Banking
4 12 (2.08%) Retail
5 10 (1.74%) Back Office
6 6 (1.04%) Legal
7 5 (0.87%) Manufacturing
7 5 (0.87%) Marketing
8 4 (0.69%) Advertising
8 4 (0.69%) Financial Institution
8 4 (0.69%) French Language
9 3 (0.52%) Front Office
9 3 (0.52%) German Language
10 2 (0.35%) Billing
10 2 (0.35%) Electronics
10 2 (0.35%) Law
11 1 (0.17%) Aerospace
11 1 (0.17%) Games
11 1 (0.17%) Military
11 1 (0.17%) Publishing
Job Titles
1 113 (19.62%) Network Engineer
2 58 (10.07%) Cisco Engineer
3 56 (9.72%) Analyst
4 52 (9.03%) Project Manager
5 51 (8.85%) Architect
6 46 (7.99%) Support Engineer
7 40 (6.94%) Voice Engineer
8 35 (6.08%) Cisco Network Engineer
9 30 (5.21%) Infrastructure Engineer
10 28 (4.86%) Telecoms Engineer
11 26 (4.51%) IT Support
12 22 (3.82%) Network Architect
12 22 (3.82%) Network Specialist
12 22 (3.82%) VoIP Engineer
13 21 (3.65%) Consultant
14 20 (3.47%) Support Analyst
15 19 (3.30%) Cisco Voice Engineer
15 19 (3.30%) Infrastructure Manager
16 18 (3.13%) Infrastructure Project Manager
17 17 (2.95%) Network Support
Libraries, Frameworks & Software Standards
1 28 (4.86%) XMPP
2 14 (2.43%) 802.1X
3 11 (1.91%) Elastic Stack
4 6 (1.04%) Boost C++ Libraries
4 6 (1.04%) STL
5 5 (0.87%) LAMP
6 4 (0.69%) .NET
7 3 (0.52%) CSS
7 3 (0.52%) Web Services
8 2 (0.35%) Flash
8 2 (0.35%) WAP
9 1 (0.17%) AWT
9 1 (0.17%) CSS3
9 1 (0.17%) HTML
9 1 (0.17%) HTML5
9 1 (0.17%) jQuery
9 1 (0.17%) Node.js
9 1 (0.17%) Swing
9 1 (0.17%) WebRTC
9 1 (0.17%) WebSockets
Miscellaneous
1 80 (13.89%) Data Centre
2 36 (6.25%) Analytical Skills
3 30 (5.21%) Video Conferencing
4 27 (4.69%) Management Information System
5 19 (3.30%) Private Cloud
6 16 (2.78%) IVR
7 15 (2.60%) Blackberry
8 14 (2.43%) PKI
9 12 (2.08%) Computer Science
10 11 (1.91%) Clustering
10 11 (1.91%) Cyber Attack
10 11 (1.91%) RSA SecurID
11 9 (1.56%) NHS
11 9 (1.56%) Public Cloud
12 8 (1.39%) Driving Licence
12 8 (1.39%) PMI
13 7 (1.22%) CESG
13 7 (1.22%) Smartphone
14 6 (1.04%) Replication
15 5 (0.87%) iPhone
Operating Systems
1 169 (29.34%) Windows
2 87 (15.10%) Windows Server
3 62 (10.76%) Linux
4 51 (8.85%) Windows 7
5 47 (8.16%) Windows Server 2012
6 39 (6.77%) Windows Server 2008
7 34 (5.90%) Windows 10
8 22 (3.82%) Unix
9 10 (1.74%) Windows Server 2003
10 7 (1.22%) Red Hat Enterprise Linux
11 5 (0.87%) Mac OS
12 4 (0.69%) Mac OS X
12 4 (0.69%) Windows 8
13 3 (0.52%) Android
13 3 (0.52%) Windows XP
14 2 (0.35%) Windows 2000
15 1 (0.17%) Mac OS X Server
Processes & Methodologies
1 94 (16.32%) ITIL
2 73 (12.67%) Project Management
3 45 (7.81%) Migration
4 38 (6.60%) PRINCE2
5 37 (6.42%) Network Management
6 34 (5.90%) Network Design
7 32 (5.56%) Disaster Recovery
8 28 (4.86%) Information Security
8 28 (4.86%) Network Monitoring
9 23 (3.99%) Load Balancing
10 20 (3.47%) Network Architecture
11 18 (3.13%) Change Management
11 18 (3.13%) Cybersecurity
11 18 (3.13%) Service Delivery
12 17 (2.95%) Service Management
13 16 (2.78%) Patch Management
14 15 (2.60%) Open Source
15 14 (2.43%) High Availability
15 14 (2.43%) Stakeholder Management
16 13 (2.26%) Incident Management
Programming Languages
1 40 (6.94%) SQL
2 11 (1.91%) C
2 11 (1.91%) Python
3 9 (1.56%) Perl
3 9 (1.56%) PowerShell
4 8 (1.39%) C++
5 4 (0.69%) Bash Shell
6 3 (0.52%) PHP
7 2 (0.35%) Java
8 1 (0.17%) C#
8 1 (0.17%) JavaScript
8 1 (0.17%) Ruby
8 1 (0.17%) Tcl
8 1 (0.17%) TypeScript
Qualifications
1 146 (25.35%) Cisco Certification
2 100 (17.36%) CCNP
3 72 (12.50%) CCNA
4 54 (9.38%) Security Cleared
5 44 (7.64%) CCIE
6 29 (5.03%) Degree
7 26 (4.51%) SC Cleared
8 24 (4.17%) Microsoft Certification
9 21 (3.65%) CCVP
10 20 (3.47%) CCNP Voice
10 20 (3.47%) MCSE
11 19 (3.30%) ITIL Certification
12 16 (2.78%) PMI Certification
13 14 (2.43%) PMP
14 13 (2.26%) DV Cleared
15 12 (2.08%) CISSP
16 10 (1.74%) CCDP
16 10 (1.74%) SANS
16 10 (1.74%) SSCP
17 9 (1.56%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 28 (4.86%) SLA
2 5 (0.87%) Disclosure Scotland
2 5 (0.87%) PMO
3 4 (0.69%) PCI DSS
4 2 (0.35%) COBIT
4 2 (0.35%) Data Quality
4 2 (0.35%) Def Stans
4 2 (0.35%) GDPR
4 2 (0.35%) ISO/IEC 27001
4 2 (0.35%) QA
5 1 (0.17%) Cyber Essentials
5 1 (0.17%) ECSS
5 1 (0.17%) HIPAA
System Software
1 134 (23.26%) Active Directory
2 53 (9.20%) VMware Infrastructure
3 24 (4.17%) Hyper-V
4 18 (3.13%) vSphere
5 16 (2.78%) XenApp
6 10 (1.74%) VMware ESXi
7 8 (1.39%) Virtual Desktop
7 8 (1.39%) Virtual Machines
7 8 (1.39%) Virtual Servers
8 5 (0.87%) FreeRADIUS
8 5 (0.87%) NFS
9 4 (0.69%) iptables
9 4 (0.69%) Postfix
9 4 (0.69%) Samba
9 4 (0.69%) Squid
10 3 (0.52%) Microsoft Virtual Server
10 3 (0.52%) Terminal Services
10 3 (0.52%) XenDesktop
11 1 (0.17%) DFS Replication
11 1 (0.17%) XenServer
Systems Management
1 48 (8.33%) Cisco CUCM
2 31 (5.38%) Cisco UCCX
3 24 (4.17%) SCCM
4 15 (2.60%) Cisco Prime
5 12 (2.08%) Nessus
5 12 (2.08%) Nmap
6 11 (1.91%) Cisco UCCE
6 11 (1.91%) QRadar
7 10 (1.74%) SCOM
8 9 (1.56%) Nagios
9 8 (1.39%) FortiGate
9 8 (1.39%) Nexpose
10 7 (1.22%) Cacti
11 5 (0.87%) BMC PATROL
11 5 (0.87%) Systems Management Server (SMS)
12 4 (0.69%) AirWatch
12 4 (0.69%) NetBackup
12 4 (0.69%) Netcool
12 4 (0.69%) SolarWinds Orion
12 4 (0.69%) vCenter Server
Vendors
1 311 (53.99%) Cisco
2 137 (23.78%) Microsoft
3 82 (14.24%) VMware
4 60 (10.42%) Avaya
5 52 (9.03%) Juniper
6 51 (8.85%) CheckPoint
7 44 (7.64%) F5
8 35 (6.08%) SolarWinds
9 31 (5.38%) Apple
9 31 (5.38%) Citrix
10 29 (5.03%) HP
11 26 (4.51%) Mitel
11 26 (4.51%) Palo Alto
12 18 (3.13%) Fortinet
12 18 (3.13%) McAfee
12 18 (3.13%) NetApp
13 16 (2.78%) Brocade
13 16 (2.78%) Red Box
14 15 (2.60%) BT
14 15 (2.60%) Dell