Period
to 24 February 2018

The following table provides summary statistics for contract job vacancies with a requirement for VoIP skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited VoIP over the 6 months to 24 February 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Voice Over IP (VoIP)
UK
6 months to
24 Feb 2018
Same period 2017 Same period 2016
Rank 417 288 343
Rank change year-on-year -129 +55 -36
Contract jobs citing VoIP 546 811 773
As % of all contract IT jobs advertised in the UK 0.54% 0.85% 0.72%
As % of the Communications & Networking category 4.14% 5.69% 5.11%
Number of daily rates quoted 336 474 492
UK median daily rate £338 £375 £375
Median daily rate % change year-on-year -10.00% - +11.11%
10th Percentile £134 £175 £174
90th Percentile £506 £559 £524
UK excluding London median daily rate £325 £385 £350
% change year-on-year -15.58% +10.00% +16.67%
Number of hourly rates quoted 46 57 45
UK median hourly rate £19.50 £25.50 £21.00
Median hourly rate % change year-on-year -23.53% +21.43% +18.31%
10th Percentile £10.50 £14.00 £10.20
90th Percentile £45.50 £41.50 £45.75
UK excluding London median hourly rate £18.25 £26.50 £17.50
% change year-on-year -31.13% +51.43% -2.78%

VoIP is in the Communications and Computer Networking category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for communications or computer networking skills.

All Communications and Computer Networking Skills
UK
Contract vacancies with a requirement for communications or computer networking skills 13,190 14,247 15,124
As % of all contract IT jobs advertised in the UK 13.10% 14.86% 13.99%
Number of daily rates quoted 8,138 8,686 8,870
UK median daily rate £401 £400 £400
Median daily rate % change year-on-year +0.13% - +6.67%
10th Percentile £185 £213 £213
90th Percentile £588 £575 £563
UK excluding London median daily rate £375 £375 £375
Number of hourly rates quoted 688 765 812
UK median hourly rate £19.72 £21.50 £22.50
Median hourly rate % change year-on-year -8.28% -4.44% +12.50%
10th Percentile £11.00 £11.38 £11.25
90th Percentile £47.50 £50.00 £48.21
UK excluding London median hourly rate £20.00 £21.50 £21.88
% change year-on-year -6.98% -1.71% -2.45%

VoIP
Job Vacancy Trend

Job postings citing VoIP as a percentage of all IT jobs advertised.

Job vacancy trend for VoIP in the UK

VoIP
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing VoIP.

Contractor daily rate trend for VoIP in the UK

VoIP
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing VoIP over the 6 months to 24 February 2018.

Contractor daily rate histogram for VoIP in the UK

VoIP
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing VoIP.

Contractor hourly rate trend for VoIP in the UK

VoIP
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing VoIP over the 6 months to 24 February 2018.

Contractor hourly rate histogram for VoIP in the UK

VoIP
Top 17 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing VoIP within the UK over the 6 months to 24 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -131 505 £335 -11.84% 263
UK excluding London -84 329 £325 -15.58% 212
London -45 211 £340 -9.33% 67
South East -80 146 £350 -6.67% 47
North of England -38 56 £288 -36.11% 62
North West -49 34 £325 -27.78% 37
Midlands -9 33 £230 -37.84% 32
South West +6 29 £300 -11.24% 24
Scotland -7 27 £356 +42.50% 11
East of England -36 27 £130 -48.00% 31
West Midlands -8 26 £210 -47.17% 14
Yorkshire -2 17 £288 +43.75% 22
Wales -11 8 £238 -42.77% 3
East Midlands -5 7 £263 -17.97% 18
North East +64 5 £165 - 3
Northern Ireland -10 2 - - 1
Isle of Man -1 1 £400 -23.81% 1

For the 6 months to 24 February 2018, IT contractor jobs citing VoIP also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads with a requirement for VoIP.

1 251 (45.97%) Cisco
2 201 (36.81%) Windows
3 155 (28.39%) Firewall
4 149 (27.29%) Active Directory
5 146 (26.74%) LAN
5 146 (26.74%) WAN
6 135 (24.73%) Microsoft
7 126 (23.08%) VMware
8 125 (22.89%) VPN
9 123 (22.53%) Cisco Certification
10 108 (19.78%) Windows Server
11 103 (18.86%) DNS
12 96 (17.58%) ITIL
13 88 (16.12%) CCNP
13 88 (16.12%) VMware Infrastructure
14 87 (15.93%) DHCP
14 87 (15.93%) Telecoms
15 85 (15.57%) CCNA
15 85 (15.57%) TCP/IP
16 75 (13.74%) Microsoft Office
17 69 (12.64%) Linux
17 69 (12.64%) Office 365
18 65 (11.90%) Windows Server 2012
19 63 (11.54%) MS Exchange
20 61 (11.17%) SAN
21 60 (10.99%) Citrix
22 59 (10.81%) Windows Server 2008
23 58 (10.62%) Network Security
23 58 (10.62%) PBX
23 58 (10.62%) Project Management

VoIP
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 63 (11.54%) MS Exchange
2 38 (6.96%) Skype for Business
3 31 (5.68%) Exchange Server 2010
4 21 (3.85%) SharePoint
5 20 (3.66%) Exchange Server 2013
6 18 (3.30%) IIS
7 12 (2.20%) Elasticsearch
8 9 (1.65%) Blackberry Enterprise Server
9 7 (1.28%) Apache
10 3 (0.55%) CMS
10 3 (0.55%) SAS
10 3 (0.55%) Tomcat
11 2 (0.37%) nginx
12 1 (0.18%) Exchange Server 2007
12 1 (0.18%) IBM Domino
12 1 (0.18%) IBM Notes
12 1 (0.18%) SharePoint 2013
Applications
1 75 (13.74%) Microsoft Office
2 8 (1.47%) MS Visio
3 7 (1.28%) Microsoft Excel
4 3 (0.55%) Microsoft PowerPoint
5 2 (0.37%) Microsoft Project
Business Applications
1 4 (0.73%) Dynamics CRM
2 1 (0.18%) Unit4 Business World
Cloud Services
1 69 (12.64%) Office 365
2 30 (5.49%) Amazon AWS
2 30 (5.49%) Microsoft Azure
3 8 (1.47%) IaaS
4 6 (1.10%) Mimecast
4 6 (1.10%) SaaS
5 5 (0.92%) G Suite
5 5 (0.92%) PaaS
6 2 (0.37%) Azure Active Directory
6 2 (0.37%) OpenDNS
7 1 (0.18%) Google Cloud Platform
7 1 (0.18%) Google Drive
Communications & Networking
1 155 (28.39%) Firewall
2 146 (26.74%) LAN
2 146 (26.74%) WAN
3 125 (22.89%) VPN
4 103 (18.86%) DNS
5 87 (15.93%) DHCP
6 85 (15.57%) TCP/IP
7 61 (11.17%) SAN
8 58 (10.62%) Network Security
8 58 (10.62%) PBX
9 54 (9.89%) MPLS
10 49 (8.97%) Wireless
11 47 (8.61%) BGP
12 41 (7.51%) VLAN
13 40 (7.33%) Cisco ASA
14 37 (6.78%) Skype
15 35 (6.41%) EIGRP
15 35 (6.41%) OSPF
16 34 (6.23%) Unified Communications
17 33 (6.04%) Cisco Nexus
Database & Business Intelligence
1 45 (8.24%) SQL Server
2 7 (1.28%) SQL Server 2005
3 6 (1.10%) SQL Server 2008
4 5 (0.92%) SQL Server 2012
5 2 (0.37%) MySQL
5 2 (0.37%) Oracle Database
6 1 (0.18%) Amazon RDS
6 1 (0.18%) Azure SQL Database
Development Applications
1 10 (1.83%) JIRA
2 9 (1.65%) GCC
2 9 (1.65%) GDB
2 9 (1.65%) Subversion
2 9 (1.65%) Trac
3 3 (0.55%) Visual Studio
4 2 (0.37%) FishEye
4 2 (0.37%) Git (software)
4 2 (0.37%) Rational DOORS
4 2 (0.37%) Rational Rhapsody
4 2 (0.37%) Team Foundation Server
5 1 (0.18%) CruiseControl
5 1 (0.18%) TeamCity
5 1 (0.18%) Visual Studio Team System
General
1 87 (15.93%) Telecoms
2 48 (8.79%) Finance
3 12 (2.20%) Retail
4 10 (1.83%) Banking
5 8 (1.47%) Back Office
6 7 (1.28%) Investment Banking
6 7 (1.28%) Legal
7 5 (0.92%) Financial Institution
8 2 (0.37%) Automotive
8 2 (0.37%) Local Government
8 2 (0.37%) Manufacturing
8 2 (0.37%) Marketing
9 1 (0.18%) Electronics
9 1 (0.18%) Front Office
9 1 (0.18%) Games
9 1 (0.18%) Law
9 1 (0.18%) Multimedia
9 1 (0.18%) Pharmaceutical
Job Titles
1 96 (17.58%) Network Engineer
2 67 (12.27%) Analyst
3 49 (8.97%) Infrastructure Engineer
4 48 (8.79%) Architect
4 48 (8.79%) Project Manager
5 37 (6.78%) Cisco Engineer
6 33 (6.04%) Support Engineer
7 29 (5.31%) 2nd Line Support
7 29 (5.31%) Service Analyst
7 29 (5.31%) Service Desk Analyst
8 24 (4.40%) Support Analyst
8 24 (4.40%) Voice Engineer
9 22 (4.03%) Cisco Network Engineer
9 22 (4.03%) VoIP Engineer
10 21 (3.85%) Solutions Architect
10 21 (3.85%) Windows Engineer
11 20 (3.66%) IT Engineer
12 18 (3.30%) IT Support
13 16 (2.93%) Senior Network Engineer
13 16 (2.93%) Telecoms Engineer
Libraries, Frameworks & Software Standards
1 14 (2.56%) XMPP
2 11 (2.01%) LDAP
2 11 (2.01%) Web Services
3 9 (1.65%) Boost C++ Libraries
3 9 (1.65%) STL
4 8 (1.47%) 802.1X
5 5 (0.92%) .NET
6 4 (0.73%) JTAPI
6 4 (0.73%) RFC 2833
6 4 (0.73%) TAPI
7 2 (0.37%) REST
8 1 (0.18%) AngularJS
8 1 (0.18%) ASP.NET
8 1 (0.18%) COM
8 1 (0.18%) Software Packaging
8 1 (0.18%) VML
8 1 (0.18%) WCF
8 1 (0.18%) WebRTC
8 1 (0.18%) WF
8 1 (0.18%) WinForms
Miscellaneous
1 57 (10.44%) Data Centre
2 32 (5.86%) Analytical Skills
3 23 (4.21%) Clustering
4 19 (3.48%) Blackberry
5 17 (3.11%) IVR
5 17 (3.11%) Management Information System
5 17 (3.11%) Replication
6 15 (2.75%) Video Conferencing
7 14 (2.56%) PKI
7 14 (2.56%) Smartphone
8 11 (2.01%) NHS
8 11 (2.01%) Public Cloud
9 10 (1.83%) Computer Science
10 9 (1.65%) Virtual Team
11 7 (1.28%) Enterprise Storage
11 7 (1.28%) Handset
12 6 (1.10%) Fat Client
12 6 (1.10%) RSA SecurID
12 6 (1.10%) Thin Client
13 5 (0.92%) iPad
Operating Systems
1 201 (36.81%) Windows
2 108 (19.78%) Windows Server
3 69 (12.64%) Linux
4 65 (11.90%) Windows Server 2012
5 59 (10.81%) Windows Server 2008
6 43 (7.88%) Windows 7
7 31 (5.68%) Windows 10
8 26 (4.76%) Windows Server 2003
9 20 (3.66%) Android
10 17 (3.11%) Apple iOS
11 13 (2.38%) Red Hat Enterprise Linux
12 12 (2.20%) CentOS
13 6 (1.10%) Windows XP
14 5 (0.92%) Mac OS
14 5 (0.92%) Windows 8
15 4 (0.73%) Check Point GAiA
15 4 (0.73%) Debian
15 4 (0.73%) Fedora
15 4 (0.73%) Ubuntu
15 4 (0.73%) Windows Vista
Processes & Methodologies
1 96 (17.58%) ITIL
2 58 (10.62%) Project Management
3 40 (7.33%) Incident Management
3 40 (7.33%) Migration
4 35 (6.41%) PRINCE2
5 34 (6.23%) Service Management
6 31 (5.68%) Service Delivery
7 29 (5.31%) Patch Management
8 26 (4.76%) Network Monitoring
9 24 (4.40%) Load Balancing
10 22 (4.03%) Disaster Recovery
11 20 (3.66%) Change Management
12 19 (3.48%) Data Management
13 18 (3.30%) DevOps
13 18 (3.30%) Mentoring
13 18 (3.30%) Network Design
13 18 (3.30%) Root Cause Analysis
14 17 (3.11%) Agile Software Development
14 17 (3.11%) High Availability
14 17 (3.11%) TOGAF
Programming Languages
1 39 (7.14%) PowerShell
2 33 (6.04%) SQL
3 15 (2.75%) Bash Shell
4 12 (2.20%) C++
4 12 (2.20%) Python
5 4 (0.73%) C
5 4 (0.73%) JavaScript
5 4 (0.73%) Perl
5 4 (0.73%) VB
6 3 (0.55%) C#
7 2 (0.37%) VBScript
8 1 (0.18%) Java
8 1 (0.18%) PHP
8 1 (0.18%) Ruby
8 1 (0.18%) T-SQL
Qualifications
1 123 (22.53%) Cisco Certification
2 88 (16.12%) CCNP
3 85 (15.57%) CCNA
4 53 (9.71%) Microsoft Certification
5 43 (7.88%) Security Cleared
6 35 (6.41%) MCSE
7 31 (5.68%) CCIE
7 31 (5.68%) Degree
8 21 (3.85%) SC Cleared
9 17 (3.11%) VMware Certified Professional (VCP)
10 14 (2.56%) ITIL Certification
11 13 (2.38%) CCDP
12 8 (1.47%) CCENT
12 8 (1.47%) MCITP
12 8 (1.47%) MCSA
12 8 (1.47%) MCTS
13 7 (1.28%) CCVP
13 7 (1.28%) DV Cleared
13 7 (1.28%) PMI Certification
13 7 (1.28%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 30 (5.49%) SLA
2 17 (3.11%) ISO/IEC 27001
3 10 (1.83%) PCI DSS
4 7 (1.28%) PMO
5 5 (0.92%) Disclosure Scotland
5 5 (0.92%) GDPR
6 4 (0.73%) PA-DSS
7 3 (0.55%) GxP
8 2 (0.37%) Government Security Classifications
8 2 (0.37%) HMG Security Policy Framework
8 2 (0.37%) MiFID
9 1 (0.18%) Cyber Essentials
9 1 (0.18%) ECSS
9 1 (0.18%) QA
System Software
1 149 (27.29%) Active Directory
2 88 (16.12%) VMware Infrastructure
3 55 (10.07%) Hyper-V
4 35 (6.41%) vSphere
5 26 (4.76%) VMware ESXi
6 16 (2.93%) Virtual Machines
7 15 (2.75%) XenApp
8 12 (2.20%) Samba
9 7 (1.28%) FreeRADIUS
10 4 (0.73%) DFS Replication
10 4 (0.73%) Virtual Servers
10 4 (0.73%) VirtualBox
10 4 (0.73%) XenServer
11 3 (0.55%) VMware Workstation
11 3 (0.55%) XenDesktop
12 2 (0.37%) Firmware
12 2 (0.37%) KVM
12 2 (0.37%) Microsoft App-V
12 2 (0.37%) Terminal Services
12 2 (0.37%) VMware Server
Systems Management
1 30 (5.49%) Cisco CUCM
2 25 (4.58%) SCCM
3 18 (3.30%) Cisco Prime
4 12 (2.20%) WMI
5 11 (2.01%) Opscode Chef
6 10 (1.83%) Systems Management Server (SMS)
7 9 (1.65%) SCOM
8 8 (1.47%) Microsoft Clustering
9 7 (1.28%) Cacti
9 7 (1.28%) Nagios
10 6 (1.10%) Cisco UCCE
10 6 (1.10%) Opsview
10 6 (1.10%) vCenter Server
10 6 (1.10%) WSUS
11 5 (0.92%) Cisco UCCX
12 3 (0.55%) AirWatch
12 3 (0.55%) OpenView
12 3 (0.55%) Tivoli
12 3 (0.55%) TrustSec
13 2 (0.37%) Cisco CME
Vendors
1 251 (45.97%) Cisco
2 135 (24.73%) Microsoft
3 126 (23.08%) VMware
4 60 (10.99%) Citrix
5 52 (9.52%) Avaya
6 43 (7.88%) Juniper
7 42 (7.69%) Mitel
8 34 (6.23%) HP
8 34 (6.23%) SolarWinds
9 30 (5.49%) CheckPoint
10 23 (4.21%) Apple
11 19 (3.48%) NetApp
12 17 (3.11%) Fortinet
12 17 (3.11%) Red Hat
13 14 (2.56%) F5
13 14 (2.56%) Splunk
14 12 (2.20%) Meraki
15 11 (2.01%) Aruba
15 11 (2.01%) BT
15 11 (2.01%) GENBAND