Period
to 21 April 2018

The following table provides summary statistics for contract job vacancies with a requirement for VoIP skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited VoIP over the 6 months to 21 April 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Voice Over IP (VoIP)
UK
6 months to
21 Apr 2018
Same period 2017 Same period 2016
Rank 441 322 347
Rank change year-on-year -119 +25 -50
Contract jobs citing VoIP 516 694 727
As % of all contract IT jobs advertised in the UK 0.51% 0.75% 0.68%
As % of the Communications & Networking category 3.87% 5.29% 4.65%
Number of daily rates quoted 312 408 441
UK median daily rate £340 £375 £375
Median daily rate % change year-on-year -9.33% - +15.38%
10th Percentile £158 £165 £175
90th Percentile £488 £538 £535
UK excluding London median daily rate £344 £375 £363
% change year-on-year -8.33% +3.45% +20.83%
Number of hourly rates quoted 58 54 32
UK median hourly rate £20.00 £23.50 £32.63
Median hourly rate % change year-on-year -14.89% -27.97% +63.13%
10th Percentile £11.00 £13.83 £14.13
90th Percentile £37.63 £45.27 £45.00
UK excluding London median hourly rate £20.00 £21.91 £23.00
% change year-on-year -8.72% -4.74% +12.20%

VoIP is in the Communications and Computer Networking category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for communications or computer networking skills.

All Communications and Computer Networking Skills
UK
Contract vacancies with a requirement for communications or computer networking skills 13,349 13,112 15,634
As % of all contract IT jobs advertised in the UK 13.20% 14.25% 14.65%
Number of daily rates quoted 8,246 7,964 9,259
UK median daily rate £415 £403 £400
Median daily rate % change year-on-year +3.04% +0.69% +6.67%
10th Percentile £200 £208 £213
90th Percentile £600 £575 £575
UK excluding London median daily rate £385 £380 £375
% change year-on-year +1.18% +1.33% +7.14%
Number of hourly rates quoted 739 731 718
UK median hourly rate £19.49 £22.00 £25.00
Median hourly rate % change year-on-year -11.43% -12.00% +12.74%
10th Percentile £11.25 £11.25 £11.25
90th Percentile £47.50 £51.71 £48.75
UK excluding London median hourly rate £19.00 £21.00 £25.00
% change year-on-year -9.52% -16.00% +9.10%

VoIP
Job Vacancy Trend

Job postings citing VoIP as a percentage of all IT jobs advertised.

Job vacancy trend for VoIP in the UK

VoIP
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing VoIP.

Contractor daily rate trend for VoIP in the UK

VoIP
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing VoIP over the 6 months to 21 April 2018.

Contractor daily rate histogram for VoIP in the UK

VoIP
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing VoIP.

Contractor hourly rate trend for VoIP in the UK

VoIP
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing VoIP over the 6 months to 21 April 2018.

Contractor hourly rate histogram for VoIP in the UK

VoIP
Top 17 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing VoIP within the UK over the 6 months to 21 April 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -116 477 £338 -10.00% 215
UK excluding London -100 309 £344 -8.33% 194
London -50 201 £340 -9.33% 43
South East -88 118 £350 -8.97% 51
North of England -38 64 £350 -12.50% 56
North West -27 43 £350 -17.65% 35
East of England -20 35 £200 -20.00% 15
South West +10 34 £313 -22.36% 24
Midlands -37 22 £233 -37.16% 26
Yorkshire -18 18 £300 +50.00% 14
Scotland -37 18 £370 +48.00% 14
Wales -15 16 £375 -11.76% 7
West Midlands -26 13 £228 -44.00% 12
East Midlands -3 9 £325 -5.80% 14
North East +34 3 £165 - 7
Isle of Man - 1 £400 - 1
Northern Ireland - 1 - -

For the 6 months to 21 April 2018, IT contractor jobs citing VoIP also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads with a requirement for VoIP.

1 254 (49.22%) Cisco
2 183 (35.47%) Windows
3 162 (31.40%) Firewall
4 149 (28.88%) LAN
5 146 (28.29%) WAN
6 137 (26.55%) Cisco Certification
7 130 (25.19%) Active Directory
8 125 (24.22%) Microsoft
9 122 (23.64%) VMware
10 107 (20.74%) VPN
11 100 (19.38%) ITIL
12 97 (18.80%) VMware Infrastructure
13 94 (18.22%) CCNP
14 90 (17.44%) CCNA
14 90 (17.44%) Telecoms
15 84 (16.28%) Windows Server
16 81 (15.70%) DNS
17 78 (15.12%) Office 365
18 72 (13.95%) Microsoft Office
19 70 (13.57%) TCP/IP
19 70 (13.57%) Project Management
20 66 (12.79%) MS Exchange
21 65 (12.60%) DHCP
22 62 (12.02%) MPLS
23 61 (11.82%) PBX
24 59 (11.43%) Citrix
25 57 (11.05%) Mitel
26 53 (10.27%) Finance
26 53 (10.27%) Wireless
26 53 (10.27%) Skype

VoIP
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 66 (12.79%) MS Exchange
2 51 (9.88%) Skype for Business
3 26 (5.04%) Exchange Server 2010
3 26 (5.04%) SharePoint
4 16 (3.10%) IIS
5 14 (2.71%) Exchange Server 2013
6 7 (1.36%) Apache
7 6 (1.16%) Elasticsearch
8 5 (0.97%) Blackberry Enterprise Server
9 4 (0.78%) CMS
10 3 (0.58%) Tomcat
11 2 (0.39%) Exchange Server 2007
11 2 (0.39%) SharePoint 2010
12 1 (0.19%) IBM Domino
12 1 (0.19%) IBM Notes
12 1 (0.19%) JBoss
12 1 (0.19%) nginx
12 1 (0.19%) SharePoint 2013
12 1 (0.19%) WebLogic
Applications
1 72 (13.95%) Microsoft Office
2 6 (1.16%) Microsoft Excel
3 4 (0.78%) MS Visio
4 3 (0.58%) Microsoft PowerPoint
5 1 (0.19%) Microsoft Project
Business Applications
1 3 (0.58%) Dynamics CRM
2 1 (0.19%) assyst
2 1 (0.19%) Line 50
2 1 (0.19%) Sage X3
2 1 (0.19%) Servitor
Cloud Services
1 78 (15.12%) Office 365
2 29 (5.62%) Microsoft Azure
3 19 (3.68%) Amazon AWS
4 7 (1.36%) Mimecast
5 6 (1.16%) IaaS
6 5 (0.97%) SaaS
7 4 (0.78%) OneDrive
8 3 (0.58%) PaaS
9 2 (0.39%) Azure Active Directory
9 2 (0.39%) G Suite
9 2 (0.39%) Google Cloud Platform
9 2 (0.39%) OpenDNS
10 1 (0.19%) Cloud Computing
10 1 (0.19%) Google Drive
Communications & Networking
1 162 (31.40%) Firewall
2 149 (28.88%) LAN
3 146 (28.29%) WAN
4 107 (20.74%) VPN
5 81 (15.70%) DNS
6 70 (13.57%) TCP/IP
7 65 (12.60%) DHCP
8 62 (12.02%) MPLS
9 61 (11.82%) PBX
10 53 (10.27%) Skype
10 53 (10.27%) Wireless
11 48 (9.30%) Unified Communications
12 47 (9.11%) Network Security
13 46 (8.91%) BGP
14 44 (8.53%) SAN
15 38 (7.36%) OSPF
16 37 (7.17%) IP Telephony
17 35 (6.78%) EIGRP
17 35 (6.78%) IPsec
17 35 (6.78%) Wi-Fi
Database & Business Intelligence
1 33 (6.40%) SQL Server
2 9 (1.74%) SQL Server 2005
3 7 (1.36%) SQL Server 2008
4 4 (0.78%) SQL Server 2012
5 2 (0.39%) MySQL
5 2 (0.39%) Oracle Database
5 2 (0.39%) Power BI
6 1 (0.19%) Amazon RDS
6 1 (0.19%) Azure SQL Database
6 1 (0.19%) Oracle Exadata
Development Applications
1 8 (1.55%) GCC
1 8 (1.55%) JIRA
2 7 (1.36%) GDB
3 6 (1.16%) Subversion
3 6 (1.16%) Trac
4 2 (0.39%) Git (software)
5 1 (0.19%) CruiseControl
5 1 (0.19%) Eclipse
5 1 (0.19%) Hudson
5 1 (0.19%) Jenkins
5 1 (0.19%) Team Foundation Server
5 1 (0.19%) TeamCity
5 1 (0.19%) Visual Studio
5 1 (0.19%) Visual Studio Team System
General
1 90 (17.44%) Telecoms
2 53 (10.27%) Finance
3 14 (2.71%) Banking
4 12 (2.33%) Retail
5 7 (1.36%) Back Office
5 7 (1.36%) Investment Banking
5 7 (1.36%) Legal
6 6 (1.16%) Financial Institution
7 4 (0.78%) Local Government
8 3 (0.58%) Marketing
9 2 (0.39%) Games
9 2 (0.39%) Law
9 2 (0.39%) Pharmaceutical
10 1 (0.19%) Advertising
10 1 (0.19%) Automotive
10 1 (0.19%) Electronics
10 1 (0.19%) Front Office
10 1 (0.19%) German Language
10 1 (0.19%) Manufacturing
10 1 (0.19%) Publishing
Job Titles
1 106 (20.54%) Network Engineer
2 67 (12.98%) Analyst
3 45 (8.72%) Project Manager
4 36 (6.98%) Architect
4 36 (6.98%) Support Engineer
5 33 (6.40%) Cisco Engineer
6 31 (6.01%) Infrastructure Engineer
7 29 (5.62%) 2nd Line Support
8 28 (5.43%) VoIP Engineer
9 26 (5.04%) Support Analyst
10 24 (4.65%) Service Analyst
11 23 (4.46%) Senior Network Engineer
11 23 (4.46%) Service Desk Analyst
12 22 (4.26%) Cisco Network Engineer
13 20 (3.88%) Windows Engineer
14 19 (3.68%) Desktop Support
14 19 (3.68%) IT Support
15 18 (3.49%) IT Engineer
16 15 (2.91%) Unified Communications Engineer
17 14 (2.71%) Mitel Engineer
Libraries, Frameworks & Software Standards
1 11 (2.13%) 802.1X
2 9 (1.74%) LDAP
3 7 (1.36%) STL
3 7 (1.36%) XMPP
4 6 (1.16%) Boost C++ Libraries
4 6 (1.16%) Web Services
5 4 (0.78%) JTAPI
5 4 (0.78%) RFC 2833
5 4 (0.78%) TAPI
6 2 (0.39%) COM
7 1 (0.19%) .NET
7 1 (0.19%) ASP.NET
7 1 (0.19%) Middleware
7 1 (0.19%) SOAP
7 1 (0.19%) Software Packaging
7 1 (0.19%) VML
7 1 (0.19%) VXML
7 1 (0.19%) WCF
7 1 (0.19%) WF
7 1 (0.19%) WinForms
Miscellaneous
1 43 (8.33%) Data Centre
2 42 (8.14%) Analytical Skills
3 30 (5.81%) Video Conferencing
4 20 (3.88%) IVR
5 16 (3.10%) Self-Motivation
6 13 (2.52%) Management Information System
6 13 (2.52%) Smartphone
7 12 (2.33%) Clustering
8 11 (2.13%) Blackberry
8 11 (2.13%) NHS
8 11 (2.13%) Replication
8 11 (2.13%) Virtual Team
9 9 (1.74%) Computer Science
10 8 (1.55%) Video\Live Streaming
11 6 (1.16%) AS400
11 6 (1.16%) Handset
11 6 (1.16%) Public Cloud
12 5 (0.97%) iPad
12 5 (0.97%) PMI
13 4 (0.78%) Thin Client
Operating Systems
1 183 (35.47%) Windows
2 84 (16.28%) Windows Server
3 50 (9.69%) Windows Server 2008
4 47 (9.11%) Windows Server 2012
5 46 (8.91%) Linux
6 44 (8.53%) Windows 7
7 35 (6.78%) Windows 10
8 29 (5.62%) Android
9 23 (4.46%) Apple iOS
10 20 (3.88%) Windows Server 2003
11 11 (2.13%) Windows 8
11 11 (2.13%) Windows XP
12 7 (1.36%) Red Hat Enterprise Linux
13 6 (1.16%) CentOS
13 6 (1.16%) Mac OS
13 6 (1.16%) Unix
14 5 (0.97%) Solaris
15 4 (0.78%) Fedora
15 4 (0.78%) Mac OS X
15 4 (0.78%) Ubuntu
Processes & Methodologies
1 100 (19.38%) ITIL
2 70 (13.57%) Project Management
3 45 (8.72%) Problem-Solving
4 41 (7.95%) Incident Management
5 34 (6.59%) PRINCE2
6 33 (6.40%) Migration
6 33 (6.40%) Service Management
7 30 (5.81%) Service Delivery
8 28 (5.43%) Stakeholder Management
9 25 (4.84%) Patch Management
10 22 (4.26%) High Availability
10 22 (4.26%) Network Management
11 21 (4.07%) Information Security
12 20 (3.88%) Load Balancing
13 19 (3.68%) Kalman Filter
14 18 (3.49%) Agile Software Development
14 18 (3.49%) Root Cause Analysis
15 17 (3.29%) Capacity Management
15 17 (3.29%) WFM
16 16 (3.10%) Network Design
Programming Languages
1 43 (8.33%) PowerShell
2 32 (6.20%) SQL
3 9 (1.74%) Python
4 8 (1.55%) C
5 7 (1.36%) C++
6 6 (1.16%) Bash Shell
7 2 (0.39%) JavaScript
7 2 (0.39%) VBScript
8 1 (0.19%) C#
8 1 (0.19%) Perl
8 1 (0.19%) PHP
8 1 (0.19%) T-SQL
8 1 (0.19%) VB
Qualifications
1 137 (26.55%) Cisco Certification
2 94 (18.22%) CCNP
3 90 (17.44%) CCNA
4 46 (8.91%) Security Cleared
5 44 (8.53%) Microsoft Certification
6 32 (6.20%) Degree
7 31 (6.01%) CCIE
8 27 (5.23%) SC Cleared
9 21 (4.07%) MCSE
10 17 (3.29%) CCDP
11 15 (2.91%) ITIL Certification
11 15 (2.91%) VMware Certified Professional (VCP)
12 9 (1.74%) DV Cleared
12 9 (1.74%) MCSA
13 8 (1.55%) MCP
13 8 (1.55%) MCTS
14 7 (1.36%) PMI Certification
14 7 (1.36%) PRINCE2 Practitioner
15 6 (1.16%) CCENT
15 6 (1.16%) MCITP
Quality Assurance & Compliance
1 30 (5.81%) SLA
2 12 (2.33%) ISO/IEC 27001
3 10 (1.94%) PCI DSS
4 6 (1.16%) PMO
5 4 (0.78%) PA-DSS
6 3 (0.58%) GxP
7 2 (0.39%) GDPR
7 2 (0.39%) Government Security Classifications
7 2 (0.39%) HMG Security Policy Framework
8 1 (0.19%) Cyber Essentials
8 1 (0.19%) Disclosure Scotland
System Software
1 130 (25.19%) Active Directory
2 97 (18.80%) VMware Infrastructure
3 46 (8.91%) Hyper-V
4 26 (5.04%) vSphere
5 21 (4.07%) VMware ESXi
6 13 (2.52%) XenApp
7 11 (2.13%) Virtual Machines
8 7 (1.36%) Virtual Desktop
9 6 (1.16%) Samba
10 5 (0.97%) XenDesktop
11 4 (0.78%) DFS Replication
11 4 (0.78%) VirtualBox
11 4 (0.78%) VMware Workstation
11 4 (0.78%) XenServer
12 3 (0.58%) Firmware
12 3 (0.58%) VMware Server
13 2 (0.39%) KVM
14 1 (0.19%) NFS
14 1 (0.19%) pfSense
14 1 (0.19%) Virtual Servers
Systems Management
1 37 (7.17%) Cisco CUCM
2 26 (5.04%) SCCM
3 18 (3.49%) Cisco Prime
4 10 (1.94%) Cisco UCCE
5 8 (1.55%) Opsview
6 7 (1.36%) AirWatch
6 7 (1.36%) Cisco UCCX
6 7 (1.36%) Opscode Chef
6 7 (1.36%) Systems Management Server (SMS)
7 6 (1.16%) SCOM
7 6 (1.16%) vCenter Server
7 6 (1.16%) WMI
8 5 (0.97%) Cacti
8 5 (0.97%) Microsoft Clustering
8 5 (0.97%) WSUS
9 4 (0.78%) Nagios
9 4 (0.78%) OpenView
10 3 (0.58%) FortiGate
10 3 (0.58%) SCSM
10 3 (0.58%) TrustSec
Vendors
1 254 (49.22%) Cisco
2 125 (24.22%) Microsoft
3 122 (23.64%) VMware
4 59 (11.43%) Citrix
5 57 (11.05%) Mitel
6 43 (8.33%) HP
7 42 (8.14%) Juniper
8 36 (6.98%) Avaya
9 29 (5.62%) CheckPoint
10 23 (4.46%) SolarWinds
11 20 (3.88%) Apple
12 19 (3.68%) Polycom
13 17 (3.29%) Meraki
14 15 (2.91%) BT
15 14 (2.71%) NetApp
16 13 (2.52%) Aruba
16 13 (2.52%) Siemens
17 12 (2.33%) Dell
17 12 (2.33%) Veeam
18 11 (2.13%) Red Hat