Period
to 20 November 2018

The following table provides summary statistics for contract job vacancies with a requirement for VoIP skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited VoIP over the 6 months to 20 November 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Voice Over IP (VoIP)
UK
6 months to
20 Nov 2018
Same period 2017 Same period 2016
Rank 397 390 300
Rank change year-on-year -7 -90 +2
Contract jobs citing VoIP 633 615 886
As % of all contract IT jobs advertised in the UK 0.61% 0.60% 0.85%
As % of the Communications & Networking category 4.66% 4.43% 5.59%
Number of daily rates quoted 402 366 495
UK median daily rate £350 £340 £375
Median daily rate % change year-on-year +2.94% -9.33% -
10th Percentile £145 £136 £175
90th Percentile £574 £494 £543
UK excluding London median daily rate £363 £320 £375
% change year-on-year +13.28% -14.67% +7.14%
Number of hourly rates quoted 39 53 78
UK median hourly rate £22.50 £16.50 £33.25
Median hourly rate % change year-on-year +36.36% -50.38% +62.20%
10th Percentile £15.26 £10.20 £11.75
90th Percentile £115.00 £45.80 £46.69
UK excluding London median hourly rate £22.50 £16.50 £32.50
% change year-on-year +36.36% -49.23% +58.54%

VoIP is in the Communications and Computer Networking category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for communications or computer networking skills.

All Communications and Computer Networking Skills
UK
Contract vacancies with a requirement for communications or computer networking skills 13,579 13,886 15,853
As % of all contract IT jobs advertised in the UK 13.05% 13.58% 15.24%
Number of daily rates quoted 8,167 8,467 9,608
UK median daily rate £425 £400 £400
Median daily rate % change year-on-year +6.25% - +3.90%
10th Percentile £200 £181 £213
90th Percentile £606 £588 £575
UK excluding London median daily rate £400 £375 £375
% change year-on-year +6.67% - +3.45%
Number of hourly rates quoted 638 739 812
UK median hourly rate £20.00 £19.00 £23.50
Median hourly rate % change year-on-year +5.26% -19.15% +14.63%
10th Percentile £12.25 £11.03 £11.72
90th Percentile £47.50 £46.78 £47.50
UK excluding London median hourly rate £19.00 £18.66 £25.00
% change year-on-year +1.81% -25.35% +21.95%

VoIP
Job Vacancy Trend

Job postings citing VoIP as a percentage of all IT jobs advertised.

Job vacancy trend for VoIP in the UK

VoIP
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing VoIP.

Contractor daily rate trend for VoIP in the UK

VoIP
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing VoIP over the 6 months to 20 November 2018.

Contractor daily rate histogram for VoIP in the UK

VoIP
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing VoIP.

Contractor hourly rate trend for VoIP in the UK

VoIP
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing VoIP over the 6 months to 20 November 2018.

Contractor hourly rate histogram for VoIP in the UK

VoIP
Top 17 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing VoIP within the UK over the 6 months to 20 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +2 576 £350 - 289
UK excluding London -17 396 £363 +13.28% 220
London +11 221 £311 -11.07% 82
South East -37 134 £370 -1.33% 40
North of England -17 74 £345 +25.45% 68
Midlands -11 61 £369 +20.41% 41
East of England +7 49 £242 +16.38% 21
North West -21 37 £350 -12.50% 34
South West -7 36 £380 +100.00% 37
West Midlands -41 31 £388 +30.25% 29
Yorkshire +2 30 £340 +23.64% 28
East Midlands +21 27 £325 +1.96% 12
Wales +3 27 £325 +30.00% 9
Scotland -38 10 £306 +2.08% 4
North East 0 7 £375 +226.09% 6
Isle of Man +2 5 £425 -
Northern Ireland +41 1 - -

For the 6 months to 20 November 2018, IT contractor jobs citing VoIP also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads with a requirement for VoIP.

1 320 (50.55%) Cisco
2 250 (39.49%) Windows
3 219 (34.60%) WAN
3 219 (34.60%) Firewall
4 202 (31.91%) LAN
5 185 (29.23%) Cisco Certification
6 180 (28.44%) Active Directory
7 164 (25.91%) Microsoft
8 146 (23.06%) VPN
9 117 (18.48%) ITIL
10 115 (18.17%) TCP/IP
10 115 (18.17%) Office 365
11 114 (18.01%) Wireless
12 113 (17.85%) CCNP
13 100 (15.80%) DNS
14 99 (15.64%) VMware
15 95 (15.01%) DHCP
16 93 (14.69%) Security Cleared
17 92 (14.53%) CCNA
18 88 (13.90%) MPLS
18 88 (13.90%) Windows Server
19 83 (13.11%) Telecoms
20 82 (12.95%) Data Centre
21 76 (12.01%) Linux
22 75 (11.85%) OSPF
23 73 (11.53%) Cisco ASA
24 69 (10.90%) Network Security
25 68 (10.74%) SC Cleared
26 66 (10.43%) BGP
27 65 (10.27%) Citrix

VoIP
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 60 (9.48%) MS Exchange
2 52 (8.21%) Skype for Business
3 20 (3.16%) Exchange Server 2010
3 20 (3.16%) SharePoint
4 14 (2.21%) Exchange Server 2013
5 11 (1.74%) IIS
6 10 (1.58%) OpenStack
7 7 (1.11%) IBM Notes
8 6 (0.95%) Apache
8 6 (0.95%) CMS
9 3 (0.47%) Blackberry Enterprise Server
10 2 (0.32%) BizTalk Server
10 2 (0.32%) Exchange Server 2003
10 2 (0.32%) Exchange Server 2007
10 2 (0.32%) Tomcat
11 1 (0.16%) Adobe Experience Manager
11 1 (0.16%) Confluence
11 1 (0.16%) Office Communications Server
11 1 (0.16%) WebLogic
11 1 (0.16%) WebSphere
Applications
1 58 (9.16%) Microsoft Office
2 17 (2.69%) Microsoft Excel
3 9 (1.42%) Microsoft PowerPoint
4 7 (1.11%) Microsoft Project
4 7 (1.11%) MS Visio
5 2 (0.32%) AutoCAD
6 1 (0.16%) Mozilla Thunderbird
Business Applications
1 4 (0.63%) Remedy ITSM
2 1 (0.16%) Line 50
2 1 (0.16%) Sage X3
2 1 (0.16%) SAP S/4HANA
2 1 (0.16%) Unit4 Business World
Cloud Services
1 115 (18.17%) Office 365
2 49 (7.74%) Microsoft Azure
3 35 (5.53%) Amazon AWS
4 9 (1.42%) Cloud Computing
4 9 (1.42%) IaaS
5 8 (1.26%) SaaS
6 7 (1.11%) PaaS
7 5 (0.79%) Google Cloud Platform
8 4 (0.63%) Dynamics 365
8 4 (0.63%) OneDrive
9 2 (0.32%) Google Analytics
9 2 (0.32%) Mimecast
10 1 (0.16%) Azure Active Directory
10 1 (0.16%) Firebase
10 1 (0.16%) G Suite
10 1 (0.16%) GitHub
10 1 (0.16%) iTunes
Communications & Networking
1 219 (34.60%) Firewall
1 219 (34.60%) WAN
2 202 (31.91%) LAN
3 146 (23.06%) VPN
4 115 (18.17%) TCP/IP
5 114 (18.01%) Wireless
6 100 (15.80%) DNS
7 95 (15.01%) DHCP
8 88 (13.90%) MPLS
9 75 (11.85%) OSPF
10 73 (11.53%) Cisco ASA
11 69 (10.90%) Network Security
12 66 (10.43%) BGP
13 60 (9.48%) Wi-Fi
14 54 (8.53%) Skype
15 53 (8.37%) IPsec
16 49 (7.74%) Internet
17 48 (7.58%) Cisco Nexus
18 47 (7.42%) PBX
18 47 (7.42%) VLAN
Database & Business Intelligence
1 32 (5.06%) SQL Server
2 12 (1.90%) MySQL
3 7 (1.11%) Oracle Database
4 3 (0.47%) Geospatial Data
4 3 (0.47%) GIS
4 3 (0.47%) SQL Server 2005
4 3 (0.47%) SQL Server 2012
5 2 (0.32%) Big Data
5 2 (0.32%) Data Warehouse
5 2 (0.32%) DB2
5 2 (0.32%) SQL Server 2008
6 1 (0.16%) Crystal Reports
6 1 (0.16%) DataStage
6 1 (0.16%) Hadoop
6 1 (0.16%) IBM InfoSphere
6 1 (0.16%) NoSQL
6 1 (0.16%) Oracle Database 11g
6 1 (0.16%) Power BI
6 1 (0.16%) RDBMS
6 1 (0.16%) Relational Database
Development Applications
1 11 (1.74%) GCC
1 11 (1.74%) JIRA
2 10 (1.58%) Burp Suite
2 10 (1.58%) Eclipse
2 10 (1.58%) Metasploit
3 9 (1.42%) Git (software)
4 7 (1.11%) GDB
5 5 (0.79%) Subversion
5 5 (0.79%) Team Foundation Server
6 4 (0.63%) Sonatype Nexus
6 4 (0.63%) Valgrind
6 4 (0.63%) Visual Studio
7 3 (0.47%) Rational DOORS
8 2 (0.32%) TeamCity
8 2 (0.32%) WinDbg
9 1 (0.16%) Artifactory
9 1 (0.16%) Gradle
9 1 (0.16%) Selenium
9 1 (0.16%) VSS/SourceSafe
General
1 83 (13.11%) Telecoms
2 49 (7.74%) Finance
3 34 (5.37%) Retail
4 14 (2.21%) Manufacturing
5 13 (2.05%) Legal
6 12 (1.90%) French Language
7 11 (1.74%) Banking
7 11 (1.74%) Italian Language
7 11 (1.74%) Spanish Language
8 10 (1.58%) Law
9 5 (0.79%) German Language
9 5 (0.79%) Pharmaceutical
10 4 (0.63%) Billing
10 4 (0.63%) Mandarin Language
10 4 (0.63%) Marketing
10 4 (0.63%) Publishing
11 3 (0.47%) Electronics
11 3 (0.47%) Military
12 2 (0.32%) Advertising
12 2 (0.32%) Investment Banking
Job Titles
1 132 (20.85%) Network Engineer
2 72 (11.37%) Analyst
3 55 (8.69%) Support Engineer
4 50 (7.90%) 2nd Line Support
5 43 (6.79%) Cisco Engineer
6 42 (6.64%) Architect
7 41 (6.48%) IT Support
8 40 (6.32%) Support Analyst
9 38 (6.00%) Desktop Support
10 32 (5.06%) 1st/2nd Line Support
11 29 (4.58%) Project Manager
12 28 (4.42%) Consultant
12 28 (4.42%) IT Engineer
13 27 (4.27%) Service Analyst
14 22 (3.48%) Infrastructure Engineer
14 22 (3.48%) Network Architect
15 21 (3.32%) Developer
15 21 (3.32%) Service Desk Analyst
16 20 (3.16%) Cisco Network Engineer
16 20 (3.16%) VoIP Engineer
Libraries, Frameworks & Software Standards
1 28 (4.42%) 802.1X
2 9 (1.42%) HTML
2 9 (1.42%) LDAP
2 9 (1.42%) XMPP
3 8 (1.26%) JSON
4 7 (1.11%) Ajax
4 7 (1.11%) CGI
5 5 (0.79%) Node.js
5 5 (0.79%) React
5 5 (0.79%) Web Services
5 5 (0.79%) XML
6 4 (0.63%) FreeSWITCH
6 4 (0.63%) STL
7 3 (0.47%) Middleware
7 3 (0.47%) POSIX
8 2 (0.32%) .NET
8 2 (0.32%) CSS
8 2 (0.32%) CSS3
8 2 (0.32%) HTML5
9 1 (0.16%) WebRTC
Miscellaneous
1 82 (12.95%) Data Centre
2 40 (6.32%) Self-Motivation
3 38 (6.00%) Analytical Skills
4 37 (5.85%) Video Conferencing
5 21 (3.32%) Computer Science
6 19 (3.00%) Management Information System
6 19 (3.00%) Mobile App
7 15 (2.37%) Handset
8 13 (2.05%) Driving Licence
8 13 (2.05%) iPad
9 11 (1.74%) Cyberthreat
9 11 (1.74%) Wiki
10 10 (1.58%) Blackberry
10 10 (1.58%) NHS
10 10 (1.58%) PKI
10 10 (1.58%) SCADA
10 10 (1.58%) Video\Live Streaming
11 9 (1.42%) Smartphone
12 7 (1.11%) iPhone
12 7 (1.11%) Media Streaming
Operating Systems
1 250 (39.49%) Windows
2 88 (13.90%) Windows Server
3 76 (12.01%) Linux
4 63 (9.95%) Windows 10
4 63 (9.95%) Windows 7
5 45 (7.11%) Windows Server 2012
6 38 (6.00%) Windows Server 2008
7 27 (4.27%) Unix
8 20 (3.16%) Android
8 20 (3.16%) Apple iOS
8 20 (3.16%) Windows Server 2003
9 13 (2.05%) Mac OS
10 11 (1.74%) Windows 8
11 10 (1.58%) Kali Linux
12 7 (1.11%) Embedded Linux
13 5 (0.79%) Mac OS X
14 4 (0.63%) Ubuntu
15 3 (0.47%) CentOS
15 3 (0.47%) Check Point GAiA
15 3 (0.47%) Data ONTAP
Processes & Methodologies
1 117 (18.48%) ITIL
2 49 (7.74%) Network Design
3 47 (7.42%) Network Monitoring
3 47 (7.42%) Problem-Solving
4 43 (6.79%) Project Management
5 38 (6.00%) Incident Management
6 34 (5.37%) Infrastructure Engineering
6 34 (5.37%) Service Management
7 31 (4.90%) Load Balancing
7 31 (4.90%) Network Architecture
8 30 (4.74%) Disaster Recovery
9 29 (4.58%) Migration
10 28 (4.42%) Service Delivery
11 25 (3.95%) Network Management
12 24 (3.79%) Change Management
12 24 (3.79%) Configuration Management
12 24 (3.79%) Software Engineering
13 23 (3.63%) Agile Software Development
14 22 (3.48%) Asset Management
15 21 (3.32%) Continuous Improvement
Programming Languages
1 49 (7.74%) C
2 28 (4.42%) SQL
3 26 (4.11%) PowerShell
3 26 (4.11%) Python
4 19 (3.00%) C#
5 17 (2.69%) C++
6 15 (2.37%) Java
7 14 (2.21%) JavaScript
8 12 (1.90%) Ruby
9 11 (1.74%) Bash Shell
10 10 (1.58%) Lua
11 8 (1.26%) Embedded C
12 7 (1.11%) Perl
13 5 (0.79%) TypeScript
14 3 (0.47%) PHP
14 3 (0.47%) Shell Script
15 2 (0.32%) VBScript
16 1 (0.16%) Embedded C++
16 1 (0.16%) Java 8
16 1 (0.16%) T-SQL
Qualifications
1 185 (29.23%) Cisco Certification
2 113 (17.85%) CCNP
3 93 (14.69%) Security Cleared
4 92 (14.53%) CCNA
5 68 (10.74%) SC Cleared
6 50 (7.90%) Degree
7 49 (7.74%) Microsoft Certification
8 26 (4.11%) MCSE
9 25 (3.95%) CCIE
10 21 (3.32%) DV Cleared
11 16 (2.53%) MCSA
12 13 (2.05%) ITIL Certification
13 11 (1.74%) CCDP
14 10 (1.58%) OSCE
15 9 (1.42%) ITIL Foundation Certificate
15 9 (1.42%) Network+ Certification
16 7 (1.11%) CCSA
16 7 (1.11%) MCITP
16 7 (1.11%) VMware Certified Professional (VCP)
17 6 (0.95%) BPSS Clearance
Quality Assurance & Compliance
1 27 (4.27%) SLA
2 9 (1.42%) ISO/IEC 27001
2 9 (1.42%) QA
3 8 (1.26%) PCI DSS
4 5 (0.79%) Disclosure Scotland
5 4 (0.63%) HMG Security Policy Framework
6 3 (0.47%) GDPR
7 1 (0.16%) COBIT
7 1 (0.16%) Cyber Essentials
7 1 (0.16%) Government Security Classifications
7 1 (0.16%) GPG13
7 1 (0.16%) ISO 9001
7 1 (0.16%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
7 1 (0.16%) Sarbanes-Oxley
System Software
1 180 (28.44%) Active Directory
2 64 (10.11%) VMware Infrastructure
3 33 (5.21%) Hyper-V
4 15 (2.37%) vSphere
5 14 (2.21%) XenDesktop
6 9 (1.42%) XenApp
7 8 (1.26%) VMware ESXi
8 7 (1.11%) Firmware
8 7 (1.11%) Terminal Services
8 7 (1.11%) VirtualBox
9 6 (0.95%) Virtual Desktop
9 6 (0.95%) Virtual Servers
10 5 (0.79%) KVM
10 5 (0.79%) Virtual Machines
10 5 (0.79%) VMware Workstation
11 4 (0.63%) Microsoft Virtual Server
12 3 (0.47%) Microsoft App-V
12 3 (0.47%) Xen
13 1 (0.16%) Squid
13 1 (0.16%) VMware Server
Systems Management
1 41 (6.48%) Cisco CUCM
2 39 (6.16%) SCCM
3 26 (4.11%) Cisco Prime
4 15 (2.37%) FortiGate
5 13 (2.05%) Cisco UCCX
6 12 (1.90%) Nessus
7 10 (1.58%) Nmap
8 8 (1.26%) SCOM
9 7 (1.11%) Microsoft Intune
10 6 (0.95%) Cisco UCCE
11 5 (0.79%) Ansible
11 5 (0.79%) Failover Clustering
11 5 (0.79%) SolarWinds Orion
12 4 (0.63%) Opsview
13 3 (0.47%) Opscode Chef
13 3 (0.47%) PaperCut
13 3 (0.47%) Puppet
13 3 (0.47%) SCSM
13 3 (0.47%) SCVMM
13 3 (0.47%) vMotion
Vendors
1 320 (50.55%) Cisco
2 164 (25.91%) Microsoft
3 99 (15.64%) VMware
4 65 (10.27%) Citrix
4 65 (10.27%) SolarWinds
5 58 (9.16%) Mitel
6 54 (8.53%) CheckPoint
7 49 (7.74%) Avaya
8 31 (4.90%) Apple
9 28 (4.42%) Meraki
10 27 (4.27%) Juniper
11 26 (4.11%) HP
11 26 (4.11%) Palo Alto
12 20 (3.16%) Fortinet
12 20 (3.16%) Riverbed
13 19 (3.00%) F5
13 19 (3.00%) Oracle
14 18 (2.84%) NetApp
15 12 (1.90%) Forcepoint
16 11 (1.74%) Polycom