Period
to 22 October 2017

The following table provides summary statistics for contract job vacancies with a requirement for VoIP skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited VoIP over the 6 months to 22 October 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Voice Over IP (VoIP)
UK
6 months to
22 Oct 2017
Same period 2016 Same period 2015
Rank 384 315 295
Rank change year-on-year -69 -20 +32
Contract jobs citing VoIP 609 844 911
As % of all contract IT jobs advertised in the UK 0.61% 0.80% 0.80%
As % of the Communications & Networking category 4.45% 5.09% 5.73%
Number of daily rates quoted 371 466 554
UK median daily rate £350 £375 £368
Median daily rate % change year-on-year -6.67% +2.04% +13.08%
10th Percentile £139 £178 £176
90th Percentile £500 £538 £513
UK excluding London median daily rate £325 £375 £348
% change year-on-year -13.33% +7.91% +17.80%
Number of hourly rates quoted 47 71 102
UK median hourly rate £16.81 £27.50 £20.50
Median hourly rate % change year-on-year -38.89% +34.15% +2.73%
10th Percentile £10.00 £11.50 £10.05
90th Percentile £54.60 £46.69 £49.07
UK excluding London median hourly rate £16.81 £27.50 £20.50
% change year-on-year -38.89% +34.15% +2.50%

VoIP is in the Communications and Computer Networking category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for communications or computer networking skills.

All Communications and Computer Networking Skills
UK
Contract vacancies with a requirement for communications or computer networking skills 13679 16586 15894
As % of all contract IT jobs advertised in the UK 13.77% 15.73% 13.94%
Number of daily rates quoted 8310 10065 9102
UK median daily rate £400 £400 £380
Median daily rate % change year-on-year - +5.26% +1.33%
10th Percentile £188 £220 £213
90th Percentile £575 £575 £550
UK excluding London median daily rate £375 £375 £361
% change year-on-year - +3.88% +3.74%
Number of hourly rates quoted 724 830 1034
UK median hourly rate £19.32 £23.59 £20.00
Median hourly rate % change year-on-year -18.12% +17.95% -
10th Percentile £11.32 £11.72 £11.00
90th Percentile £47.50 £47.50 £45.25
UK excluding London median hourly rate £19.56 £25.00 £20.00
% change year-on-year -21.75% +25.00% -

VoIP
Job Vacancy Trend

Job postings citing VoIP as a percentage of all IT jobs advertised.

Job vacancy trend for VoIP in the UK

VoIP
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing VoIP.

Contractor daily rate trend for VoIP in the UK

VoIP
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing VoIP over the 6 months to 22 October 2017.

Contractor daily rate histogram for VoIP in the UK

VoIP
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing VoIP.

Contractor hourly rate trend for VoIP in the UK

VoIP
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing VoIP over the 6 months to 22 October 2017.

Contractor hourly rate histogram for VoIP in the UK

VoIP
Top 17 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing VoIP within the UK over the 6 months to 22 October 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -56 565 £351 -6.53% 96
UK excluding London -40 396 £325 -13.33% 69
London -31 204 £363 -9.38% 29
South East -30 141 £375 - 26
Midlands +40 78 £325 -6.34% 9
North of England +35 71 £400 -5.88% 20
West Midlands +33 65 £400 +19.05% 6
North West -10 51 £400 -8.57% 11
East of England -11 48 £217 -27.83% 5
Scotland +18 32 £193 -23.00% 2
South West -38 22 £248 -17.50% 7
Yorkshire +20 16 £375 +5.08% 8
East Midlands +4 13 £319 -20.31% 3
North East +73 4 £450 - 1
Wales -20 3 £225 -42.31%
Isle of Man +1 1 - -
Northern Ireland -49 1 - -

For the 6 months to 22 October 2017, IT contractor jobs citing VoIP also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for VoIP.

1 311 (51.07%) Cisco
2 213 (34.98%) LAN
3 205 (33.66%) Firewall
4 204 (33.50%) WAN
5 184 (30.21%) Windows
6 153 (25.12%) Microsoft
7 152 (24.96%) Active Directory
8 133 (21.84%) VPN
9 132 (21.67%) Cisco Certification
10 123 (20.20%) Telecoms
11 98 (16.09%) DNS
12 96 (15.76%) Windows Server
13 95 (15.60%) ITIL
13 95 (15.60%) VMware
14 93 (15.27%) TCP/IP
15 90 (14.78%) CCNP
16 88 (14.45%) Data Centre
17 82 (13.46%) Wireless
18 81 (13.30%) Linux
19 78 (12.81%) Wi-Fi
19 78 (12.81%) MPLS
20 74 (12.15%) Finance
21 73 (11.99%) Microsoft Office
22 71 (11.66%) Project Management
23 70 (11.49%) DHCP
24 69 (11.33%) BGP
25 64 (10.51%) CCNA
25 64 (10.51%) Skype for Business
26 62 (10.18%) Avaya
27 61 (10.02%) Network Security

VoIP
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 64 (10.51%) Skype for Business
2 48 (7.88%) MS Exchange
3 25 (4.11%) Exchange Server 2010
4 21 (3.45%) Exchange Server 2013
5 17 (2.79%) SharePoint
6 8 (1.31%) Blackberry Enterprise Server
6 8 (1.31%) CMS
6 8 (1.31%) SAS
7 7 (1.15%) IIS
7 7 (1.15%) OpenStack
8 6 (0.99%) Apache
8 6 (0.99%) Elasticsearch
8 6 (0.99%) Exchange Server 2007
9 4 (0.66%) SharePoint 2013
10 1 (0.16%) nginx
10 1 (0.16%) SharePoint Server
10 1 (0.16%) Tomcat
Applications
1 73 (11.99%) Microsoft Office
2 16 (2.63%) MS Visio
3 15 (2.46%) Microsoft Excel
4 5 (0.82%) Microsoft Project
5 4 (0.66%) Microsoft PowerPoint
6 1 (0.16%) Adobe Creative Suite
6 1 (0.16%) AutoCAD
6 1 (0.16%) Shockwave
6 1 (0.16%) Spreadsheet
Business Applications
1 5 (0.82%) Unit4 Business World
2 4 (0.66%) Cisco SocialMiner
3 1 (0.16%) Dynamics CRM
Cloud Services
1 49 (8.05%) Office 365
2 25 (4.11%) Microsoft Azure
3 21 (3.45%) Amazon AWS
4 8 (1.31%) SaaS
5 6 (0.99%) IaaS
6 5 (0.82%) G Suite
6 5 (0.82%) IBM Cloud
7 3 (0.49%) Azure Active Directory
7 3 (0.49%) PaaS
7 3 (0.49%) Yammer
8 1 (0.16%) Cloud Computing
8 1 (0.16%) Mimecast
Communications & Networking
1 213 (34.98%) LAN
2 205 (33.66%) Firewall
3 204 (33.50%) WAN
4 133 (21.84%) VPN
5 98 (16.09%) DNS
6 93 (15.27%) TCP/IP
7 82 (13.46%) Wireless
8 78 (12.81%) MPLS
8 78 (12.81%) Wi-Fi
9 70 (11.49%) DHCP
10 69 (11.33%) BGP
11 61 (10.02%) Network Security
12 60 (9.85%) OSPF
13 56 (9.20%) Skype
13 56 (9.20%) Unified Communications
14 53 (8.70%) Ethernet
15 50 (8.21%) Cisco ASA
16 49 (8.05%) VLAN
17 44 (7.22%) Cisco Nexus
17 44 (7.22%) EIGRP
Database & Business Intelligence
1 33 (5.42%) SQL Server
2 8 (1.31%) SQL Server 2012
3 5 (0.82%) EDRMS
4 4 (0.66%) MS Access
4 4 (0.66%) SQL Server 2008
5 2 (0.33%) Data Mining
5 2 (0.33%) Redis
5 2 (0.33%) SQL Server 2005
6 1 (0.16%) Big Data
6 1 (0.16%) MySQL
6 1 (0.16%) Oracle Database
Development Applications
1 7 (1.15%) GCC
1 7 (1.15%) GDB
1 7 (1.15%) Subversion
1 7 (1.15%) Trac
2 4 (0.66%) Git (software)
2 4 (0.66%) Metasploit
3 3 (0.49%) Visual Studio
3 3 (0.49%) VSS/SourceSafe
4 2 (0.33%) FishEye
4 2 (0.33%) JIRA
4 2 (0.33%) Rational DOORS
4 2 (0.33%) Rational Rhapsody
4 2 (0.33%) Selenium
5 1 (0.16%) Jenkins
5 1 (0.16%) Sonatype Nexus
5 1 (0.16%) Team Foundation Server
5 1 (0.16%) webpack
General
1 123 (20.20%) Telecoms
2 74 (12.15%) Finance
3 25 (4.11%) Banking
4 15 (2.46%) Retail
5 9 (1.48%) Back Office
6 6 (0.99%) Legal
7 4 (0.66%) Financial Institution
7 4 (0.66%) French Language
7 4 (0.66%) Manufacturing
8 3 (0.49%) Marketing
9 2 (0.33%) Billing
9 2 (0.33%) Front Office
9 2 (0.33%) German Language
9 2 (0.33%) Law
10 1 (0.16%) Advertising
10 1 (0.16%) Automotive
10 1 (0.16%) Electronics
10 1 (0.16%) Local Government
10 1 (0.16%) Multimedia
Job Titles
1 104 (17.08%) Network Engineer
2 59 (9.69%) Architect
2 59 (9.69%) Cisco Engineer
3 58 (9.52%) Analyst
4 54 (8.87%) Project Manager
5 47 (7.72%) Support Engineer
6 42 (6.90%) Voice Engineer
7 41 (6.73%) Infrastructure Engineer
8 31 (5.09%) Cisco Network Engineer
9 30 (4.93%) Telecoms Engineer
10 25 (4.11%) Network Architect
11 24 (3.94%) IT Support
11 24 (3.94%) VoIP Engineer
12 21 (3.45%) Network Specialist
13 20 (3.28%) Support Analyst
14 19 (3.12%) Cisco Voice Engineer
14 19 (3.12%) Consultant
14 19 (3.12%) IT Manager
14 19 (3.12%) Solutions Architect
15 18 (2.96%) 2nd Line Support
Libraries, Frameworks & Software Standards
1 30 (4.93%) XMPP
2 11 (1.81%) 802.1X
3 10 (1.64%) Elastic Stack
4 7 (1.15%) Boost C++ Libraries
4 7 (1.15%) STL
5 6 (0.99%) Web Services
6 5 (0.82%) LAMP
7 4 (0.66%) .NET
8 2 (0.33%) Flash
9 1 (0.16%) AngularJS
9 1 (0.16%) CSS
9 1 (0.16%) CSS3
9 1 (0.16%) HTML
9 1 (0.16%) HTML5
9 1 (0.16%) Node.js
9 1 (0.16%) React
9 1 (0.16%) REST
9 1 (0.16%) WAP
9 1 (0.16%) WebRTC
9 1 (0.16%) WebSockets
Miscellaneous
1 88 (14.45%) Data Centre
2 31 (5.09%) Analytical Skills
3 30 (4.93%) Management Information System
4 22 (3.61%) Video Conferencing
5 20 (3.28%) Private Cloud
6 19 (3.12%) Blackberry
6 19 (3.12%) Clustering
7 16 (2.63%) IVR
7 16 (2.63%) PKI
8 15 (2.46%) Computer Science
9 12 (1.97%) Public Cloud
10 11 (1.81%) Replication
10 11 (1.81%) RSA SecurID
11 10 (1.64%) Cyber Attack
11 10 (1.64%) NHS
12 8 (1.31%) Driving Licence
12 8 (1.31%) PMI
12 8 (1.31%) Smartphone
13 6 (0.99%) Client/Server
14 5 (0.82%) CESG
Operating Systems
1 184 (30.21%) Windows
2 96 (15.76%) Windows Server
3 81 (13.30%) Linux
4 56 (9.20%) Windows Server 2012
5 53 (8.70%) Windows 7
6 38 (6.24%) Windows Server 2008
7 35 (5.75%) Windows 10
8 22 (3.61%) Unix
9 14 (2.30%) Windows Server 2003
10 13 (2.13%) Red Hat Enterprise Linux
11 7 (1.15%) Android
12 6 (0.99%) CentOS
13 5 (0.82%) Mac OS
14 4 (0.66%) Mac OS X
14 4 (0.66%) Windows XP
15 3 (0.49%) Apple iOS
16 2 (0.33%) Windows 2000
16 2 (0.33%) Windows 8
16 2 (0.33%) Windows Phone
17 1 (0.16%) VMS
Processes & Methodologies
1 95 (15.60%) ITIL
2 71 (11.66%) Project Management
3 56 (9.20%) Migration
4 41 (6.73%) PRINCE2
5 35 (5.75%) Disaster Recovery
6 32 (5.25%) Network Management
7 31 (5.09%) Network Monitoring
8 30 (4.93%) Network Design
9 28 (4.60%) Information Security
10 23 (3.78%) Network Architecture
11 21 (3.45%) Change Management
12 20 (3.28%) Load Balancing
12 20 (3.28%) Open Source
12 20 (3.28%) Patch Management
13 19 (3.12%) Service Delivery
13 19 (3.12%) Service Management
14 18 (2.96%) High Availability
15 17 (2.79%) Cybersecurity
16 14 (2.30%) Mentoring
16 14 (2.30%) Mobile Device Management
Programming Languages
1 45 (7.39%) SQL
2 17 (2.79%) PowerShell
3 14 (2.30%) Python
4 12 (1.97%) Bash Shell
4 12 (1.97%) C
5 11 (1.81%) C++
6 9 (1.48%) Perl
7 3 (0.49%) C#
7 3 (0.49%) JavaScript
7 3 (0.49%) PHP
7 3 (0.49%) VB
8 1 (0.16%) Java
8 1 (0.16%) Ruby
8 1 (0.16%) TypeScript
Qualifications
1 132 (21.67%) Cisco Certification
2 90 (14.78%) CCNP
3 64 (10.51%) CCNA
4 52 (8.54%) Security Cleared
5 37 (6.08%) CCIE
6 32 (5.25%) Degree
6 32 (5.25%) Microsoft Certification
7 25 (4.11%) MCSE
8 23 (3.78%) SC Cleared
9 21 (3.45%) CCVP
10 19 (3.12%) CCNP Voice
10 19 (3.12%) ITIL Certification
11 17 (2.79%) PMI Certification
12 15 (2.46%) PMP
13 11 (1.81%) CISSP
14 9 (1.48%) DV Cleared
14 9 (1.48%) PRINCE2 Practitioner
14 9 (1.48%) SANS
14 9 (1.48%) SSCP
15 8 (1.31%) Computer Science Degree
Quality Assurance & Compliance
1 30 (4.93%) SLA
2 9 (1.48%) Disclosure Scotland
3 7 (1.15%) ISO/IEC 27001
4 6 (0.99%) PMO
5 4 (0.66%) PCI DSS
6 3 (0.49%) GDPR
6 3 (0.49%) QA
7 2 (0.33%) COBIT
7 2 (0.33%) Data Quality
7 2 (0.33%) MiFID
8 1 (0.16%) Cyber Essentials
8 1 (0.16%) ECSS
8 1 (0.16%) HIPAA
System Software
1 152 (24.96%) Active Directory
2 59 (9.69%) VMware Infrastructure
3 30 (4.93%) Hyper-V
4 20 (3.28%) vSphere
5 16 (2.63%) VMware ESXi
6 15 (2.46%) XenApp
7 10 (1.64%) Samba
7 10 (1.64%) Virtual Machines
7 10 (1.64%) Virtual Servers
8 8 (1.31%) Virtual Desktop
9 7 (1.15%) FreeRADIUS
10 5 (0.82%) NFS
11 4 (0.66%) iptables
11 4 (0.66%) Postfix
11 4 (0.66%) Squid
12 3 (0.49%) Firmware
12 3 (0.49%) Microsoft Virtual Server
12 3 (0.49%) Terminal Services
12 3 (0.49%) XenDesktop
13 2 (0.33%) Microsoft App-V
Systems Management
1 50 (8.21%) Cisco CUCM
2 31 (5.09%) Cisco UCCX
3 25 (4.11%) SCCM
4 15 (2.46%) Cisco Prime
5 12 (1.97%) Nessus
5 12 (1.97%) Nmap
6 11 (1.81%) Cisco UCCE
7 10 (1.64%) QRadar
8 9 (1.48%) Nagios
8 9 (1.48%) SCOM
9 8 (1.31%) FortiGate
9 8 (1.31%) Nexpose
10 7 (1.15%) Cacti
10 7 (1.15%) WMI
11 6 (0.99%) Opscode Chef
11 6 (0.99%) Systems Management Server (SMS)
12 5 (0.82%) AirWatch
12 5 (0.82%) BMC PATROL
13 4 (0.66%) Netcool
13 4 (0.66%) vCenter Server
Vendors
1 311 (51.07%) Cisco
2 153 (25.12%) Microsoft
3 95 (15.60%) VMware
4 62 (10.18%) Avaya
5 53 (8.70%) Juniper
6 44 (7.22%) SolarWinds
7 41 (6.73%) CheckPoint
8 39 (6.40%) Citrix
9 38 (6.24%) F5
10 35 (5.75%) Mitel
11 34 (5.58%) Apple
12 33 (5.42%) HP
13 24 (3.94%) Fortinet
13 24 (3.94%) Palo Alto
14 20 (3.28%) NetApp
15 18 (2.96%) Brocade
16 17 (2.79%) McAfee
16 17 (2.79%) Splunk
17 15 (2.46%) BT
17 15 (2.46%) Red Box