Period
to 20 November 2019

The following table provides summary statistics for contract job vacancies with a requirement for VoIP skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited VoIP over the 6 months to 20 November 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Voice Over IP (VoIP)
UK
6 months to
20 Nov 2019
Same period 2018 Same period 2017
Rank 345 403 395
Rank change year-on-year +58 -8 -92
Contract jobs citing VoIP 596 633 615
As % of all contract IT jobs advertised in the UK 0.71% 0.61% 0.60%
As % of the Communications & Networking category 5.27% 4.66% 4.43%
Number of daily rates quoted 359 402 366
UK median daily rate £310 £350 £340
Median daily rate % change year-on-year -11.43% +2.94% -9.33%
10th Percentile £150 £145 £136
90th Percentile £500 £574 £494
UK excluding London median daily rate £300 £363 £320
% change year-on-year -17.24% +13.28% -14.67%
Number of hourly rates quoted 48 39 53
UK median hourly rate £19.26 £22.50 £16.50
Median hourly rate % change year-on-year -14.40% +36.36% -50.38%
10th Percentile £15.00 £15.26 £10.20
90th Percentile £44.50 £115.00 £45.80
UK excluding London median hourly rate £17.75 £22.50 £16.50
% change year-on-year -21.11% +36.36% -49.23%

VoIP is in the Communications and Computer Networking category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for communications or computer networking skills.

All Communications and Computer Networking Skills
UK
Contract vacancies with a requirement for communications or computer networking skills 11,304 13,579 13,886
As % of all contract IT jobs advertised in the UK 13.53% 13.05% 13.57%
Number of daily rates quoted 6,773 8,167 8,467
UK median daily rate £425 £425 £400
Median daily rate % change year-on-year - +6.25% -
10th Percentile £193 £200 £181
90th Percentile £600 £606 £588
UK excluding London median daily rate £400 £400 £375
% change year-on-year - +6.67% -
Number of hourly rates quoted 645 638 739
UK median hourly rate £25.00 £20.00 £19.00
Median hourly rate % change year-on-year +25.00% +5.26% -19.15%
10th Percentile £13.25 £12.25 £11.03
90th Percentile £53.25 £47.50 £46.78
UK excluding London median hourly rate £22.50 £19.00 £18.66
% change year-on-year +18.42% +1.81% -25.35%

VoIP
Job Vacancy Trend

Job postings citing VoIP as a percentage of all IT jobs advertised.

Job vacancy trend for VoIP in the UK

VoIP
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing VoIP.

Contractor daily rate trend for VoIP in the UK

VoIP
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing VoIP over the 6 months to 20 November 2019.

Contractor daily rate histogram for VoIP in the UK

VoIP
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing VoIP.

Contractor hourly rate trend for VoIP in the UK

VoIP
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing VoIP over the 6 months to 20 November 2019.

Contractor hourly rate histogram for VoIP in the UK

VoIP
Top 15 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing VoIP within the UK over the 6 months to 20 November 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +57 546 £313 -10.71% 335
UK excluding London +42 377 £300 -17.24% 263
London +62 191 £335 +7.63% 93
South East +42 132 £325 -12.16% 81
North of England +68 111 £260 -24.64% 52
North West +50 71 £195 -44.29% 22
Midlands +27 56 £350 -5.08% 45
Yorkshire +42 35 £303 -11.03% 24
West Midlands +36 30 £375 -3.23% 31
East of England +15 30 £288 +18.77% 33
East Midlands +24 26 £305 -6.15% 14
South West -17 25 £358 -5.92% 31
Scotland +33 15 £213 -30.61% 9
Wales +9 8 £260 -20.00% 10
North East +17 5 £424 +13.07% 6

For the 6 months to 20 November 2019, IT contractor jobs citing VoIP also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads with a requirement for VoIP.

1 271 (45.47%) Cisco
2 236 (39.60%) Windows
3 225 (37.75%) Firewall
4 196 (32.89%) LAN
4 196 (32.89%) WAN
5 188 (31.54%) Active Directory
6 151 (25.34%) Office 365
7 150 (25.17%) Cisco Certification
8 130 (21.81%) Microsoft
9 121 (20.30%) Windows 10
10 119 (19.97%) ITIL
11 115 (19.30%) VPN
12 107 (17.95%) TCP/IP
13 105 (17.62%) CCNP
14 94 (15.77%) DNS
15 89 (14.93%) Telecoms
16 87 (14.60%) Windows Server
17 86 (14.43%) Wireless
18 85 (14.26%) CCNA
19 83 (13.93%) MPLS
20 82 (13.76%) Network Security
21 81 (13.59%) Wi-Fi
22 72 (12.08%) BGP
23 71 (11.91%) DHCP
24 69 (11.58%) Citrix
25 64 (10.74%) Data Centre
26 63 (10.57%) OSPF
26 63 (10.57%) VMware
27 62 (10.40%) Problem-Solving
28 60 (10.07%) Skype

VoIP
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 59 (9.90%) Skype for Business
2 56 (9.40%) MS Exchange
3 46 (7.72%) SharePoint
4 15 (2.52%) Exchange Server 2010
5 13 (2.18%) IIS
6 12 (2.01%) Exchange Server 2013
7 5 (0.84%) IBM Notes
7 5 (0.84%) MS Project Server
7 5 (0.84%) SharePoint 2010
8 3 (0.50%) Confluence
8 3 (0.50%) JBoss
8 3 (0.50%) SharePoint 2013
8 3 (0.50%) Tomcat
9 1 (0.17%) Apache
9 1 (0.17%) Blackberry Enterprise Server
9 1 (0.17%) SharePoint Server
9 1 (0.17%) Site Server
Applications
1 54 (9.06%) Microsoft Office
2 12 (2.01%) Microsoft Excel
3 8 (1.34%) Microsoft Project
4 6 (1.01%) Microsoft PowerPoint
5 4 (0.67%) MS Visio
6 3 (0.50%) AutoCAD
7 1 (0.17%) 3ds Max
7 1 (0.17%) Revit
7 1 (0.17%) Shockwave
Business Applications
1 2 (0.34%) Dynamics CRM
2 1 (0.17%) Remedy ITSM
Cloud Services
1 151 (25.34%) Office 365
2 49 (8.22%) Azure
3 23 (3.86%) AWS
4 14 (2.35%) Azure Active Directory
5 8 (1.34%) IaaS
6 7 (1.17%) Cloud Computing
6 7 (1.17%) G Suite
6 7 (1.17%) OneDrive
6 7 (1.17%) SaaS
6 7 (1.17%) Yammer
7 4 (0.67%) Mimecast
7 4 (0.67%) PaaS
7 4 (0.67%) Twilio
8 3 (0.50%) Power Platform
9 2 (0.34%) iTunes
9 2 (0.34%) Slack
9 2 (0.34%) Trello
10 1 (0.17%) Adobe Creative Cloud
Communications & Networking
1 225 (37.75%) Firewall
2 196 (32.89%) LAN
2 196 (32.89%) WAN
3 115 (19.30%) VPN
4 107 (17.95%) TCP/IP
5 94 (15.77%) DNS
6 86 (14.43%) Wireless
7 83 (13.93%) MPLS
8 82 (13.76%) Network Security
9 81 (13.59%) Wi-Fi
10 72 (12.08%) BGP
11 71 (11.91%) DHCP
12 63 (10.57%) OSPF
13 60 (10.07%) Skype
14 53 (8.89%) Cisco ASA
14 53 (8.89%) Ethernet
15 43 (7.21%) Unified Communications
16 41 (6.88%) Cisco IOS
17 35 (5.87%) Internet
17 35 (5.87%) VLAN
Database & Business Intelligence
1 40 (6.71%) SQL Server
2 13 (2.18%) SQL Server 2012
3 10 (1.68%) SQL Server 2008
4 3 (0.50%) Power BI
4 3 (0.50%) SQL Server 2016
5 2 (0.34%) Amazon RDS
5 2 (0.34%) DB2
5 2 (0.34%) Informix
5 2 (0.34%) MS Access
5 2 (0.34%) MySQL
5 2 (0.34%) SQL Server 2005
5 2 (0.34%) SQL Server 2014
6 1 (0.17%) BusinessObjects
6 1 (0.17%) Data Warehouse
6 1 (0.17%) Geospatial Data
6 1 (0.17%) Oracle Database
6 1 (0.17%) Oracle Discoverer
6 1 (0.17%) Oracle Reports
Development Applications
1 17 (2.85%) JIRA
2 6 (1.01%) ClearCase
2 6 (1.01%) ClearQuest
2 6 (1.01%) Redmine
3 5 (0.84%) Atlassian Bamboo
3 5 (0.84%) Git (software)
3 5 (0.84%) Jenkins
4 4 (0.67%) CMake
4 4 (0.67%) VSS/SourceSafe
5 3 (0.50%) JUnit
5 3 (0.50%) Mockito
5 3 (0.50%) Team Foundation Server
5 3 (0.50%) WinDbg
6 2 (0.34%) AppScan
6 2 (0.34%) GDB
6 2 (0.34%) Selenium
6 2 (0.34%) Sonatype Nexus
7 1 (0.17%) Hudson
7 1 (0.17%) Subversion
General
1 89 (14.93%) Telecoms
2 37 (6.21%) Public Sector
3 36 (6.04%) Finance
4 11 (1.85%) Retail
5 8 (1.34%) Billing
5 8 (1.34%) Manufacturing
5 8 (1.34%) Military
6 7 (1.17%) Advertising
6 7 (1.17%) Banking
6 7 (1.17%) Electronics
7 5 (0.84%) Local Government
8 4 (0.67%) Investment Banking
8 4 (0.67%) Legal
9 3 (0.50%) French Language
9 3 (0.50%) Marketing
10 2 (0.34%) Multimedia
10 2 (0.34%) Publishing
11 1 (0.17%) German Language
11 1 (0.17%) Law
11 1 (0.17%) Spanish Language
Job Titles
1 158 (26.51%) Network Engineer
2 70 (11.74%) Support Engineer
3 69 (11.58%) Analyst
4 51 (8.56%) Cisco Engineer
5 39 (6.54%) Desktop Engineer
5 39 (6.54%) Desktop Support
6 33 (5.54%) 2nd Line Support
6 33 (5.54%) Infrastructure Engineer
7 32 (5.37%) Cisco Network Engineer
8 31 (5.20%) Architect
9 30 (5.03%) Project Manager
10 27 (4.53%) Desktop Support Engineer
11 24 (4.03%) Support Analyst
12 23 (3.86%) Service Analyst
13 21 (3.52%) Service Desk Analyst
13 21 (3.52%) VoIP Engineer
14 20 (3.36%) IT Support
15 19 (3.19%) Senior Network Engineer
16 17 (2.85%) 2nd Line Engineer
17 16 (2.68%) 2nd Line Support Engineer
Libraries, Frameworks & Software Standards
1 17 (2.85%) Web Services
2 10 (1.68%) 802.1X
3 7 (1.17%) Qt
3 7 (1.17%) REST
4 6 (1.01%) JSON
5 5 (0.84%) Apache Flex
5 5 (0.84%) CCXML
5 5 (0.84%) GraphQL
5 5 (0.84%) Middleware
5 5 (0.84%) VXML
5 5 (0.84%) XML
5 5 (0.84%) XMPP
6 3 (0.50%) .NET
6 3 (0.50%) ASP.NET Web API
6 3 (0.50%) LDAP
6 3 (0.50%) Node.js
7 2 (0.34%) FreeSWITCH
7 2 (0.34%) VML
8 1 (0.17%) V-Ray
8 1 (0.17%) YAML
Miscellaneous
1 64 (10.74%) Data Centre
2 40 (6.71%) Video Conferencing
3 26 (4.36%) Analytical Skills
3 26 (4.36%) Blackberry
4 23 (3.86%) Handset
5 17 (2.85%) iPhone
6 13 (2.18%) Smartphone
7 12 (2.01%) Client/Server
7 12 (2.01%) Driving Licence
7 12 (2.01%) IVR
7 12 (2.01%) User Experience
8 11 (1.85%) Management Information System
9 10 (1.68%) NHS
10 9 (1.51%) Self-Motivation
11 6 (1.01%) Embedded Systems
11 6 (1.01%) iPad
11 6 (1.01%) Linux Command Line
12 5 (0.84%) Clustering
12 5 (0.84%) PKI
12 5 (0.84%) VUI
Operating Systems
1 236 (39.60%) Windows
2 121 (20.30%) Windows 10
3 87 (14.60%) Windows Server
4 60 (10.07%) Linux
5 55 (9.23%) Windows 7
6 45 (7.55%) Android
7 42 (7.05%) Windows Server 2012
8 35 (5.87%) Windows Server 2008
9 21 (3.52%) Mac OS
10 15 (2.52%) Apple iOS
10 15 (2.52%) Unix
11 11 (1.85%) Embedded Linux
12 6 (1.01%) FreeBSD
13 5 (0.84%) Windows 8
13 5 (0.84%) Windows Embedded Compact
13 5 (0.84%) Windows Server 2003
14 4 (0.67%) Check Point GAiA
14 4 (0.67%) Mac OS X
15 2 (0.34%) Windows XP
16 1 (0.17%) uClinux
Processes & Methodologies
1 119 (19.97%) ITIL
2 62 (10.40%) Problem-Solving
3 55 (9.23%) Migration
4 47 (7.89%) Project Management
5 42 (7.05%) Network Design
6 40 (6.71%) Service Delivery
7 35 (5.87%) Infrastructure Engineering
8 33 (5.54%) Network Monitoring
9 31 (5.20%) Incident Management
9 31 (5.20%) Project Delivery
10 29 (4.87%) Load Balancing
10 29 (4.87%) Service Management
11 26 (4.36%) Change Management
11 26 (4.36%) Stakeholder Management
12 24 (4.03%) Problem Management
13 22 (3.69%) Agile Software Development
14 20 (3.36%) Disaster Recovery
14 20 (3.36%) Software Engineering
15 19 (3.19%) Network Management
15 19 (3.19%) Time Management
Programming Languages
1 37 (6.21%) SQL
2 24 (4.03%) C
3 21 (3.52%) Python
4 18 (3.02%) C++
5 17 (2.85%) PowerShell
6 11 (1.85%) Embedded C
7 10 (1.68%) Bash Shell
7 10 (1.68%) JavaScript
8 9 (1.51%) Embedded C++
9 7 (1.17%) Java
10 5 (0.84%) Shell Script
11 3 (0.50%) C#
11 3 (0.50%) Ruby
11 3 (0.50%) TypeScript
11 3 (0.50%) VBScript
12 1 (0.17%) Perl
12 1 (0.17%) Tcl
12 1 (0.17%) VBA
Qualifications
1 150 (25.17%) Cisco Certification
2 105 (17.62%) CCNP
3 85 (14.26%) CCNA
4 55 (9.23%) Security Cleared
5 33 (5.54%) SC Cleared
6 32 (5.37%) CCIE
7 30 (5.03%) Degree
8 22 (3.69%) Microsoft Certification
9 17 (2.85%) MCSE
10 16 (2.68%) CISSP
11 14 (2.35%) CCDP
12 12 (2.01%) BC Cleared
12 12 (2.01%) BPSS Clearance
13 11 (1.85%) CCIP
14 9 (1.51%) TOGAF Certification
15 7 (1.17%) CCSP
15 7 (1.17%) ITIL Certification
16 6 (1.01%) CCDA
16 6 (1.01%) CCSA
16 6 (1.01%) CCSE
Quality Assurance & Compliance
1 36 (6.04%) SLA
2 9 (1.51%) ISO/IEC 27001
3 8 (1.34%) PCI DSS
3 8 (1.34%) QA
4 3 (0.50%) GDPR
4 3 (0.50%) PMO
5 2 (0.34%) COBIT
6 1 (0.17%) JSP 440
System Software
1 188 (31.54%) Active Directory
2 40 (6.71%) VMware Infrastructure
3 20 (3.36%) Hyper-V
4 14 (2.35%) XenApp
5 12 (2.01%) Virtual Machines
6 11 (1.85%) Firmware
7 7 (1.17%) Microsoft App-V
7 7 (1.17%) XenDesktop
8 6 (1.01%) ISA Server
9 5 (0.84%) Virtual Desktop
9 5 (0.84%) vSphere
10 4 (0.67%) VMware Workstation
11 2 (0.34%) iptables
11 2 (0.34%) Kamailio
11 2 (0.34%) VMware ESXi
11 2 (0.34%) Xen
12 1 (0.17%) NFS
12 1 (0.17%) Samba
12 1 (0.17%) Terminal Services
12 1 (0.17%) VMware NSX
Systems Management
1 48 (8.05%) SCCM
2 25 (4.19%) Cisco CUCM
3 23 (3.86%) Microsoft Intune
4 18 (3.02%) AirWatch
5 11 (1.85%) SCOM
6 8 (1.34%) Cisco UCCX
6 8 (1.34%) FortiGate
6 8 (1.34%) Jamf Pro
7 7 (1.17%) Single Sign-On
8 6 (1.01%) Nagios
8 6 (1.01%) WSUS
9 4 (0.67%) Ansible
9 4 (0.67%) Cisco Prime
9 4 (0.67%) Iperf
10 3 (0.50%) Backup Exec
10 3 (0.50%) Nessus
10 3 (0.50%) PaperCut
11 2 (0.34%) Cacti
11 2 (0.34%) WebInspect
11 2 (0.34%) WhatsUp Gold
Vendors
1 271 (45.47%) Cisco
2 130 (21.81%) Microsoft
3 69 (11.58%) Citrix
4 63 (10.57%) VMware
5 58 (9.73%) CheckPoint
6 46 (7.72%) Juniper
7 45 (7.55%) Palo Alto
8 40 (6.71%) SolarWinds
9 36 (6.04%) F5
10 35 (5.87%) Avaya
11 30 (5.03%) Apple
12 23 (3.86%) Meraki
13 21 (3.52%) Mitel
14 19 (3.19%) Fortinet
15 18 (3.02%) HP
16 17 (2.85%) McAfee
17 15 (2.52%) BT
17 15 (2.52%) ServiceNow
18 13 (2.18%) Riverbed
19 12 (2.01%) Dell