Period
to 17 October 2018

The following table provides summary statistics for contract job vacancies with a requirement for VoIP skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited VoIP over the 6 months to 17 October 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Voice Over IP (VoIP)
UK
6 months to
17 Oct 2018
Same period 2017 Same period 2016
Rank 392 389 318
Rank change year-on-year -3 -71 -19
Contract jobs citing VoIP 639 605 821
As % of all contract IT jobs advertised in the UK 0.62% 0.61% 0.77%
As % of the Communications & Networking category 4.69% 4.47% 4.98%
Number of daily rates quoted 385 369 457
UK median daily rate £350 £350 £375
Median daily rate % change year-on-year - -6.67% +4.17%
10th Percentile £137 £146 £177
90th Percentile £575 £500 £538
UK excluding London median daily rate £325 £327 £375
% change year-on-year -0.46% -12.93% +11.11%
Number of hourly rates quoted 48 48 70
UK median hourly rate £20.00 £16.81 £26.50
Median hourly rate % change year-on-year +19.01% -36.58% +29.27%
10th Percentile £12.20 £10.00 £11.50
90th Percentile £112.38 £53.43 £46.52
UK excluding London median hourly rate £17.50 £16.81 £26.50
% change year-on-year +4.14% -36.58% +29.27%

VoIP is in the Communications and Computer Networking category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for communications or computer networking skills.

All Communications and Computer Networking Skills
UK
Contract vacancies with a requirement for communications or computer networking skills 13,616 13,536 16,483
As % of all contract IT jobs advertised in the UK 13.20% 13.63% 15.45%
Number of daily rates quoted 8,212 8,254 10,048
UK median daily rate £425 £400 £400
Median daily rate % change year-on-year +6.25% - +6.67%
10th Percentile £200 £188 £220
90th Percentile £608 £588 £575
UK excluding London median daily rate £400 £375 £375
% change year-on-year +6.67% - +4.17%
Number of hourly rates quoted 679 726 838
UK median hourly rate £19.00 £19.00 £24.00
Median hourly rate % change year-on-year - -20.83% +20.00%
10th Percentile £12.20 £11.13 £11.72
90th Percentile £48.75 £47.50 £47.50
UK excluding London median hourly rate £19.00 £19.25 £25.00
% change year-on-year -1.30% -23.00% +25.00%

VoIP
Job Vacancy Trend

Job postings citing VoIP as a percentage of all IT jobs advertised.

Job vacancy trend for VoIP in the UK

VoIP
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing VoIP.

Contractor daily rate trend for VoIP in the UK

VoIP
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing VoIP over the 6 months to 17 October 2018.

Contractor daily rate histogram for VoIP in the UK

VoIP
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing VoIP.

Contractor hourly rate trend for VoIP in the UK

VoIP
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing VoIP over the 6 months to 17 October 2018.

Contractor hourly rate histogram for VoIP in the UK

VoIP
Top 17 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing VoIP within the UK over the 6 months to 17 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -13 578 £350 -0.85% 304
UK excluding London -18 397 £325 -0.46% 260
London +20 230 £375 +3.81% 65
South East -16 130 £358 -4.67% 49
North of England -20 76 £325 -18.75% 69
Midlands -45 56 £313 -13.79% 59
East of England +2 52 £238 +5.56% 34
North West -27 42 £350 -12.50% 43
West Midlands -45 37 £275 -31.25% 34
South West -10 32 £378 +25.83% 28
Wales +12 29 £363 +61.11% 9
Yorkshire 0 28 £325 -13.33% 19
East Midlands +5 19 £325 +1.96% 25
Scotland -35 14 £225 +16.88% 12
Isle of Man +4 7 £425 -
North East +4 6 £375 -16.67% 7
Northern Ireland - 1 - -

For the 6 months to 17 October 2018, IT contractor jobs citing VoIP also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads with a requirement for VoIP.

1 322 (50.39%) Cisco
2 244 (38.18%) Windows
3 217 (33.96%) WAN
4 195 (30.52%) LAN
4 195 (30.52%) Firewall
5 190 (29.73%) Active Directory
6 174 (27.23%) Cisco Certification
7 173 (27.07%) Microsoft
8 128 (20.03%) Office 365
9 124 (19.41%) ITIL
10 123 (19.25%) VPN
11 110 (17.21%) VMware
12 108 (16.90%) CCNA
13 106 (16.59%) DNS
14 102 (15.96%) CCNP
14 102 (15.96%) Security Cleared
15 98 (15.34%) TCP/IP
16 96 (15.02%) DHCP
17 92 (14.40%) Telecoms
18 90 (14.08%) MPLS
19 87 (13.62%) Data Centre
20 83 (12.99%) Windows Server
21 81 (12.68%) VMware Infrastructure
22 79 (12.36%) Wireless
23 73 (11.42%) Linux
24 71 (11.11%) MS Exchange
24 71 (11.11%) Wi-Fi
24 71 (11.11%) SC Cleared
25 69 (10.80%) Network Security
26 68 (10.64%) Microsoft Office

VoIP
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 71 (11.11%) MS Exchange
2 65 (10.17%) Skype for Business
3 25 (3.91%) Exchange Server 2010
4 15 (2.35%) SharePoint
5 14 (2.19%) IIS
6 13 (2.03%) Apache
6 13 (2.03%) Exchange Server 2013
7 9 (1.41%) CMS
8 6 (0.94%) Tomcat
9 5 (0.78%) Blackberry Enterprise Server
9 5 (0.78%) IBM Notes
10 2 (0.31%) BizTalk Server
10 2 (0.31%) Exchange Server 2003
10 2 (0.31%) Exchange Server 2007
10 2 (0.31%) WebLogic
11 1 (0.16%) Adobe Experience Manager
11 1 (0.16%) Confluence
11 1 (0.16%) nginx
11 1 (0.16%) Office Communications Server
11 1 (0.16%) Oracle SOA Suite
Applications
1 68 (10.64%) Microsoft Office
2 15 (2.35%) Microsoft Excel
3 8 (1.25%) Microsoft Project
3 8 (1.25%) MS Visio
4 7 (1.10%) Microsoft PowerPoint
5 2 (0.31%) AutoCAD
6 1 (0.16%) Mozilla Thunderbird
6 1 (0.16%) Spreadsheet
Business Applications
1 2 (0.31%) Unit4 Business World
2 1 (0.16%) Line 50
2 1 (0.16%) Maximo
2 1 (0.16%) Remedy ITSM
2 1 (0.16%) Sage X3
2 1 (0.16%) SAP S/4HANA
Cloud Services
1 128 (20.03%) Office 365
2 41 (6.42%) Microsoft Azure
3 26 (4.07%) Amazon AWS
4 8 (1.25%) IaaS
4 8 (1.25%) SaaS
5 6 (0.94%) Cloud Computing
5 6 (0.94%) PaaS
6 5 (0.78%) Google Cloud Platform
7 4 (0.63%) Dynamics 365
7 4 (0.63%) OneDrive
8 3 (0.47%) Mimecast
9 2 (0.31%) Azure Active Directory
9 2 (0.31%) Google Analytics
10 1 (0.16%) Adobe Creative Cloud
10 1 (0.16%) G Suite
10 1 (0.16%) GitHub
10 1 (0.16%) iTunes
Communications & Networking
1 217 (33.96%) WAN
2 195 (30.52%) Firewall
2 195 (30.52%) LAN
3 123 (19.25%) VPN
4 106 (16.59%) DNS
5 98 (15.34%) TCP/IP
6 96 (15.02%) DHCP
7 90 (14.08%) MPLS
8 79 (12.36%) Wireless
9 71 (11.11%) Wi-Fi
10 69 (10.80%) Network Security
11 67 (10.49%) Skype
12 54 (8.45%) Cisco ASA
13 53 (8.29%) PBX
14 51 (7.98%) OSPF
15 48 (7.51%) Internet
16 45 (7.04%) Unified Communications
17 43 (6.73%) BGP
18 40 (6.26%) IPsec
19 39 (6.10%) Ethernet
Database & Business Intelligence
1 34 (5.32%) SQL Server
2 9 (1.41%) MySQL
3 8 (1.25%) Oracle Database
4 3 (0.47%) Geospatial Data
4 3 (0.47%) GIS
4 3 (0.47%) SQL Server 2005
4 3 (0.47%) SQL Server 2012
5 2 (0.31%) Big Data
5 2 (0.31%) Data Warehouse
5 2 (0.31%) DB2
5 2 (0.31%) SQL Server 2008
6 1 (0.16%) Crystal Reports
6 1 (0.16%) Hadoop
6 1 (0.16%) IBM InfoSphere
6 1 (0.16%) NoSQL
6 1 (0.16%) Oracle Database 11g
6 1 (0.16%) Oracle Exadata
6 1 (0.16%) Power BI
6 1 (0.16%) RDBMS
6 1 (0.16%) Relational Database
Development Applications
1 15 (2.35%) GCC
2 12 (1.88%) Eclipse
3 11 (1.72%) Git (software)
4 9 (1.41%) JIRA
5 6 (0.94%) GDB
6 4 (0.63%) Sonatype Nexus
7 3 (0.47%) Rational DOORS
8 2 (0.31%) Metasploit
8 2 (0.31%) Subversion
8 2 (0.31%) Team Foundation Server
8 2 (0.31%) Visual Studio
8 2 (0.31%) WinDbg
9 1 (0.16%) Burp Suite
9 1 (0.16%) Selenium
9 1 (0.16%) TeamCity
9 1 (0.16%) Valgrind
9 1 (0.16%) VSS/SourceSafe
General
1 92 (14.40%) Telecoms
2 58 (9.08%) Finance
3 31 (4.85%) Retail
4 13 (2.03%) Legal
5 12 (1.88%) French Language
6 11 (1.72%) Banking
6 11 (1.72%) Italian Language
6 11 (1.72%) Law
6 11 (1.72%) Spanish Language
7 9 (1.41%) Manufacturing
8 7 (1.10%) German Language
9 5 (0.78%) Pharmaceutical
10 4 (0.63%) Marketing
11 3 (0.47%) Electronics
11 3 (0.47%) Military
11 3 (0.47%) Publishing
12 2 (0.31%) Financial Institution
12 2 (0.31%) Front Office
12 2 (0.31%) Mandarin Language
13 1 (0.16%) Portuguese Language
Job Titles
1 114 (17.84%) Network Engineer
2 84 (13.15%) Analyst
3 60 (9.39%) Support Engineer
4 58 (9.08%) 2nd Line Support
5 45 (7.04%) Architect
6 44 (6.89%) Support Analyst
7 42 (6.57%) Cisco Engineer
7 42 (6.57%) Desktop Support
8 40 (6.26%) IT Support
9 31 (4.85%) 1st/2nd Line Support
10 26 (4.07%) Voice Engineer
11 23 (3.60%) 2nd Line Support Analyst
12 22 (3.44%) IT Engineer
12 22 (3.44%) Project Manager
12 22 (3.44%) Service Analyst
13 21 (3.29%) 2nd Line Engineer
13 21 (3.29%) Infrastructure Engineer
13 21 (3.29%) Network Architect
14 20 (3.13%) IT Analyst
14 20 (3.13%) Service Desk Analyst
Libraries, Frameworks & Software Standards
1 20 (3.13%) 802.1X
2 16 (2.50%) LDAP
3 11 (1.72%) XMPP
4 9 (1.41%) HTML
5 7 (1.10%) Ajax
5 7 (1.10%) CGI
5 7 (1.10%) JSON
6 6 (0.94%) STL
7 4 (0.63%) .NET
7 4 (0.63%) LAMP
7 4 (0.63%) Middleware
7 4 (0.63%) POSIX
8 3 (0.47%) Node.js
8 3 (0.47%) React
8 3 (0.47%) Web Services
9 2 (0.31%) CSS
9 2 (0.31%) CSS3
9 2 (0.31%) HTML5
9 2 (0.31%) Oracle Fusion
10 1 (0.16%) XML
Miscellaneous
1 87 (13.62%) Data Centre
2 51 (7.98%) Video Conferencing
3 43 (6.73%) Self-Motivation
4 38 (5.95%) Analytical Skills
5 18 (2.82%) Management Information System
6 16 (2.50%) Computer Science
7 15 (2.35%) Handset
8 14 (2.19%) iPad
8 14 (2.19%) PKI
8 14 (2.19%) Video\Live Streaming
9 12 (1.88%) Blackberry
9 12 (1.88%) Driving Licence
10 11 (1.72%) iPhone
11 10 (1.56%) Smartphone
12 8 (1.25%) IVR
13 7 (1.10%) Media Streaming
13 7 (1.10%) NHS
14 6 (0.94%) BBC
14 6 (0.94%) Fat Client
14 6 (0.94%) Thin Client
Operating Systems
1 244 (38.18%) Windows
2 83 (12.99%) Windows Server
3 73 (11.42%) Linux
4 67 (10.49%) Windows 7
5 62 (9.70%) Windows 10
6 41 (6.42%) Windows Server 2008
7 40 (6.26%) Windows Server 2012
8 28 (4.38%) Unix
9 27 (4.23%) Android
9 27 (4.23%) Apple iOS
10 13 (2.03%) Windows Server 2003
11 12 (1.88%) Mac OS
12 10 (1.56%) Windows 8
13 7 (1.10%) Embedded Linux
14 5 (0.78%) Mac OS X
15 4 (0.63%) Ubuntu
16 3 (0.47%) CentOS
16 3 (0.47%) Check Point GAiA
16 3 (0.47%) Data ONTAP
16 3 (0.47%) Windows Phone
Processes & Methodologies
1 124 (19.41%) ITIL
2 53 (8.29%) Problem-Solving
3 41 (6.42%) Network Design
4 39 (6.10%) Incident Management
5 36 (5.63%) Migration
6 35 (5.48%) Project Management
6 35 (5.48%) Service Management
7 32 (5.01%) Infrastructure Engineering
7 32 (5.01%) Network Monitoring
8 29 (4.54%) Load Balancing
9 28 (4.38%) Network Architecture
10 27 (4.23%) Disaster Recovery
10 27 (4.23%) Software Engineering
11 25 (3.91%) Change Management
11 25 (3.91%) Network Management
12 24 (3.76%) Service Delivery
13 23 (3.60%) Asset Management
13 23 (3.60%) Configuration Management
14 21 (3.29%) Stakeholder Management
15 19 (2.97%) PRINCE2
Programming Languages
1 43 (6.73%) C
2 27 (4.23%) PowerShell
3 25 (3.91%) SQL
4 17 (2.66%) Python
5 16 (2.50%) C++
6 12 (1.88%) JavaScript
7 9 (1.41%) Embedded C
8 8 (1.25%) C#
8 8 (1.25%) Java
9 3 (0.47%) Perl
9 3 (0.47%) PHP
9 3 (0.47%) Ruby
9 3 (0.47%) Shell Script
9 3 (0.47%) TypeScript
10 2 (0.31%) Bash Shell
10 2 (0.31%) VBScript
11 1 (0.16%) Embedded C++
11 1 (0.16%) Lua
11 1 (0.16%) T-SQL
Qualifications
1 174 (27.23%) Cisco Certification
2 108 (16.90%) CCNA
3 102 (15.96%) CCNP
3 102 (15.96%) Security Cleared
4 71 (11.11%) SC Cleared
5 51 (7.98%) Microsoft Certification
6 41 (6.42%) Degree
7 26 (4.07%) MCSE
8 24 (3.76%) CCIE
9 23 (3.60%) DV Cleared
10 20 (3.13%) ITIL Certification
11 16 (2.50%) MCSA
12 13 (2.03%) CCDP
13 10 (1.56%) ITIL Foundation Certificate
14 9 (1.41%) Network+ Certification
15 8 (1.25%) CCSP
15 8 (1.25%) Computer Science Degree
15 8 (1.25%) MCITP
15 8 (1.25%) VMware Certified Professional (VCP)
16 7 (1.10%) CCIP
Quality Assurance & Compliance
1 27 (4.23%) SLA
2 7 (1.10%) QA
3 6 (0.94%) ISO/IEC 27001
3 6 (0.94%) PCI DSS
4 4 (0.63%) Disclosure Scotland
4 4 (0.63%) HMG Security Policy Framework
5 3 (0.47%) ISO 9001
6 2 (0.31%) GDPR
7 1 (0.16%) COBIT
7 1 (0.16%) Government Security Classifications
7 1 (0.16%) GPG13
7 1 (0.16%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
7 1 (0.16%) Sarbanes-Oxley
System Software
1 190 (29.73%) Active Directory
2 81 (12.68%) VMware Infrastructure
3 32 (5.01%) Hyper-V
4 20 (3.13%) vSphere
5 13 (2.03%) XenDesktop
6 8 (1.25%) VMware ESXi
6 8 (1.25%) VMware Workstation
7 6 (0.94%) Terminal Services
7 6 (0.94%) Virtual Desktop
7 6 (0.94%) Virtual Machines
7 6 (0.94%) XenApp
8 5 (0.78%) Virtual Servers
9 4 (0.63%) VirtualBox
10 3 (0.47%) Microsoft App-V
11 2 (0.31%) Microsoft Virtual Server
11 2 (0.31%) Postfix
11 2 (0.31%) Samba
11 2 (0.31%) Squid
11 2 (0.31%) VMware Server
11 2 (0.31%) Xen
Systems Management
1 43 (6.73%) SCCM
2 42 (6.57%) Cisco CUCM
3 20 (3.13%) Cisco Prime
4 16 (2.50%) FortiGate
5 13 (2.03%) Cisco UCCX
6 11 (1.72%) Microsoft Intune
7 8 (1.25%) Ansible
7 8 (1.25%) SCOM
8 6 (0.94%) AirWatch
8 6 (0.94%) Opscode Chef
8 6 (0.94%) Puppet
9 5 (0.78%) Failover Clustering
9 5 (0.78%) Nessus
9 5 (0.78%) Opsview
9 5 (0.78%) Salt
9 5 (0.78%) SolarWinds Orion
10 4 (0.63%) Cisco UCCE
11 3 (0.47%) SCSM
11 3 (0.47%) SCVMM
11 3 (0.47%) vMotion
Vendors
1 322 (50.39%) Cisco
2 173 (27.07%) Microsoft
3 110 (17.21%) VMware
4 64 (10.02%) Mitel
5 60 (9.39%) Avaya
6 58 (9.08%) Citrix
7 51 (7.98%) SolarWinds
8 43 (6.73%) CheckPoint
9 38 (5.95%) Apple
10 30 (4.69%) Juniper
11 29 (4.54%) Meraki
12 27 (4.23%) F5
13 25 (3.91%) HP
14 23 (3.60%) Oracle
15 19 (2.97%) Fortinet
15 19 (2.97%) Polycom
16 16 (2.50%) Palo Alto
16 16 (2.50%) Riverbed
17 15 (2.35%) NetApp
18 12 (1.88%) Forcepoint