Period
to 18 January 2018

The following table provides summary statistics for contract job vacancies with a requirement for VoIP skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited VoIP over the 6 months to 18 January 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Voice Over IP (VoIP)
UK
6 months to
18 Jan 2018
Same period 2017 Same period 2016
Rank 407 303 325
Rank change year-on-year -104 +22 -16
Contract jobs citing VoIP 561 808 791
As % of all contract IT jobs advertised in the UK 0.56% 0.83% 0.74%
As % of the Communications & Networking category 4.13% 5.44% 5.22%
Number of daily rates quoted 355 460 491
UK median daily rate £338 £375 £363
Median daily rate % change year-on-year -10.00% +3.45% +3.57%
10th Percentile £133 £170 £174
90th Percentile £500 £538 £506
UK excluding London median daily rate £300 £375 £350
% change year-on-year -20.00% +7.14% +12.00%
Number of hourly rates quoted 46 60 68
UK median hourly rate £15.85 £27.50 £19.00
Median hourly rate % change year-on-year -42.38% +44.74% -5.00%
10th Percentile £10.13 £14.00 £9.25
90th Percentile £43.00 £44.04 £48.00
UK excluding London median hourly rate £15.85 £27.75 £17.50
% change year-on-year -42.90% +58.57% -12.50%

VoIP is in the Communications and Computer Networking category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for communications or computer networking skills.

All Communications and Computer Networking Skills
UK
Contract vacancies with a requirement for communications or computer networking skills 13,583 14,845 15,167
As % of all contract IT jobs advertised in the UK 13.54% 15.28% 14.13%
Number of daily rates quoted 8,371 8,999 8,780
UK median daily rate £400 £400 £400
10th Percentile £181 £213 £213
90th Percentile £588 £575 £550
UK excluding London median daily rate £375 £375 £375
Number of hourly rates quoted 679 759 927
UK median hourly rate £18.70 £22.50 £22.00
Median hourly rate % change year-on-year -16.89% +2.27% +4.76%
10th Percentile £11.00 £11.47 £11.25
90th Percentile £45.05 £49.46 £47.50
UK excluding London median hourly rate £18.75 £22.50 £21.50
% change year-on-year -16.67% +4.65% -4.44%

VoIP
Job Vacancy Trend

Job postings citing VoIP as a percentage of all IT jobs advertised.

Job vacancy trend for VoIP in the UK

VoIP
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing VoIP.

Contractor daily rate trend for VoIP in the UK

VoIP
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing VoIP over the 6 months to 18 January 2018.

Contractor daily rate histogram for VoIP in the UK

VoIP
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing VoIP.

Contractor hourly rate trend for VoIP in the UK

VoIP
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing VoIP over the 6 months to 18 January 2018.

Contractor hourly rate histogram for VoIP in the UK

VoIP
Top 17 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing VoIP within the UK over the 6 months to 18 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -101 523 £336 -10.33% 263
UK excluding London -78 338 £300 -20.00% 208
London -57 216 £340 -15.00% 67
South East -89 147 £350 -6.67% 51
North of England -20 53 £325 -23.53% 62
Midlands -2 49 £250 -27.95% 30
West Midlands +6 39 £245 -33.78% 17
East of England -21 35 £168 -33.00% 20
North West -46 31 £350 -17.65% 35
Scotland -7 27 £356 +42.50% 6
South West -3 18 £245 -23.44% 33
Yorkshire +18 16 £288 +43.75% 23
East Midlands -1 10 £275 -17.29% 13
North East +56 6 £165 - 4
Wales -6 6 £213 -48.80% 6
Northern Ireland -21 2 - -
Isle of Man -1 1 - -

For the 6 months to 18 January 2018, IT contractor jobs citing VoIP also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for VoIP.

1 281 (50.09%) Cisco
2 203 (36.19%) Windows
3 168 (29.95%) WAN
3 168 (29.95%) Firewall
4 166 (29.59%) LAN
5 160 (28.52%) Active Directory
6 158 (28.16%) Microsoft
7 132 (23.53%) VPN
8 121 (21.57%) VMware
9 119 (21.21%) Cisco Certification
10 113 (20.14%) Windows Server
11 110 (19.61%) Telecoms
12 106 (18.89%) DNS
13 99 (17.65%) ITIL
14 83 (14.80%) VMware Infrastructure
15 82 (14.62%) DHCP
16 81 (14.44%) TCP/IP
17 80 (14.26%) CCNP
18 79 (14.08%) CCNA
18 79 (14.08%) Microsoft Office
19 72 (12.83%) Data Centre
20 69 (12.30%) Linux
21 68 (12.12%) Windows Server 2012
22 64 (11.41%) MPLS
23 63 (11.23%) Finance
23 63 (11.23%) PBX
24 62 (11.05%) MS Exchange
25 61 (10.87%) Network Security
25 61 (10.87%) Office 365
26 59 (10.52%) Avaya

VoIP
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 62 (11.05%) MS Exchange
2 50 (8.91%) Skype for Business
3 31 (5.53%) Exchange Server 2010
4 20 (3.57%) Exchange Server 2013
5 18 (3.21%) SharePoint
6 16 (2.85%) IIS
7 12 (2.14%) Elasticsearch
8 11 (1.96%) Apache
9 8 (1.43%) SAS
10 7 (1.25%) Blackberry Enterprise Server
11 6 (1.07%) CMS
12 3 (0.53%) Tomcat
13 2 (0.36%) nginx
14 1 (0.18%) Exchange Server 2007
14 1 (0.18%) IBM Domino
14 1 (0.18%) IBM Notes
14 1 (0.18%) SharePoint 2013
Applications
1 79 (14.08%) Microsoft Office
2 11 (1.96%) Microsoft Excel
2 11 (1.96%) MS Visio
3 3 (0.53%) Microsoft Project
4 1 (0.18%) Microsoft PowerPoint
Business Applications
1 3 (0.53%) Dynamics CRM
2 2 (0.36%) Unit4 Business World
Cloud Services
1 61 (10.87%) Office 365
2 32 (5.70%) Microsoft Azure
3 30 (5.35%) Amazon AWS
4 6 (1.07%) Mimecast
4 6 (1.07%) SaaS
5 5 (0.89%) G Suite
5 5 (0.89%) IaaS
5 5 (0.89%) PaaS
6 2 (0.36%) Azure Active Directory
7 1 (0.18%) Cloud Computing
7 1 (0.18%) Google Drive
7 1 (0.18%) IBM Cloud
Communications & Networking
1 168 (29.95%) Firewall
1 168 (29.95%) WAN
2 166 (29.59%) LAN
3 132 (23.53%) VPN
4 106 (18.89%) DNS
5 82 (14.62%) DHCP
6 81 (14.44%) TCP/IP
7 64 (11.41%) MPLS
8 63 (11.23%) PBX
9 61 (10.87%) Network Security
10 54 (9.63%) SAN
11 52 (9.27%) Wireless
12 50 (8.91%) Cisco ASA
13 49 (8.73%) Wi-Fi
14 45 (8.02%) Skype
15 44 (7.84%) BGP
16 43 (7.66%) VLAN
17 36 (6.42%) Ethernet
18 35 (6.24%) EIGRP
19 34 (6.06%) OSPF
Database & Business Intelligence
1 44 (7.84%) SQL Server
2 7 (1.25%) SQL Server 2005
3 6 (1.07%) SQL Server 2012
4 5 (0.89%) SQL Server 2008
5 2 (0.36%) MySQL
6 1 (0.18%) Amazon RDS
6 1 (0.18%) Azure SQL Database
6 1 (0.18%) Big Data
6 1 (0.18%) EDRMS
6 1 (0.18%) Oracle Database
Development Applications
1 8 (1.43%) GCC
1 8 (1.43%) GDB
1 8 (1.43%) Subversion
1 8 (1.43%) Trac
2 6 (1.07%) JIRA
3 4 (0.71%) Git (software)
3 4 (0.71%) Metasploit
4 3 (0.53%) Visual Studio
5 2 (0.36%) FishEye
5 2 (0.36%) Rational DOORS
5 2 (0.36%) Rational Rhapsody
6 1 (0.18%) Team Foundation Server
6 1 (0.18%) VSS/SourceSafe
6 1 (0.18%) webpack
General
1 110 (19.61%) Telecoms
2 63 (11.23%) Finance
3 17 (3.03%) Banking
4 11 (1.96%) Retail
5 7 (1.25%) Back Office
5 7 (1.25%) Legal
6 3 (0.53%) Manufacturing
7 2 (0.36%) Automotive
7 2 (0.36%) Electronics
7 2 (0.36%) Front Office
7 2 (0.36%) Investment Banking
7 2 (0.36%) Law
7 2 (0.36%) Marketing
8 1 (0.18%) Financial Institution
8 1 (0.18%) French Language
8 1 (0.18%) Games
8 1 (0.18%) German Language
8 1 (0.18%) Multimedia
Job Titles
1 89 (15.86%) Network Engineer
2 69 (12.30%) Analyst
3 48 (8.56%) Cisco Engineer
4 47 (8.38%) Architect
4 47 (8.38%) Infrastructure Engineer
5 40 (7.13%) Support Engineer
6 39 (6.95%) Project Manager
7 35 (6.24%) Voice Engineer
8 29 (5.17%) 2nd Line Support
8 29 (5.17%) Support Analyst
8 29 (5.17%) VoIP Engineer
9 25 (4.46%) Telecoms Engineer
10 24 (4.28%) Cisco Network Engineer
10 24 (4.28%) IT Support
10 24 (4.28%) Service Analyst
10 24 (4.28%) Service Desk Analyst
10 24 (4.28%) Windows Engineer
11 20 (3.57%) IT Engineer
11 20 (3.57%) Solutions Architect
12 17 (3.03%) DevOps Engineer
Libraries, Frameworks & Software Standards
1 16 (2.85%) XMPP
2 12 (2.14%) Web Services
3 8 (1.43%) Boost C++ Libraries
3 8 (1.43%) STL
4 6 (1.07%) 802.1X
5 5 (0.89%) LAMP
6 4 (0.71%) .NET
6 4 (0.71%) JTAPI
6 4 (0.71%) RFC 2833
6 4 (0.71%) TAPI
7 2 (0.36%) REST
7 2 (0.36%) WebRTC
8 1 (0.18%) AngularJS
8 1 (0.18%) CSS3
8 1 (0.18%) Elastic Stack
8 1 (0.18%) HTML5
8 1 (0.18%) Node.js
8 1 (0.18%) React
8 1 (0.18%) WebSockets
8 1 (0.18%) WinForms
Miscellaneous
1 72 (12.83%) Data Centre
2 32 (5.70%) Analytical Skills
3 25 (4.46%) Clustering
4 22 (3.92%) Blackberry
4 22 (3.92%) Management Information System
5 18 (3.21%) PKI
6 17 (3.03%) Replication
7 16 (2.85%) Public Cloud
8 15 (2.67%) Video Conferencing
9 14 (2.50%) IVR
9 14 (2.50%) Smartphone
10 11 (1.96%) Virtual Team
11 10 (1.78%) NHS
12 9 (1.60%) Computer Science
13 8 (1.43%) RSA SecurID
14 7 (1.25%) Enterprise Storage
14 7 (1.25%) Fat Client
14 7 (1.25%) Thin Client
15 6 (1.07%) Private Cloud
16 5 (0.89%) iPad
Operating Systems
1 203 (36.19%) Windows
2 113 (20.14%) Windows Server
3 69 (12.30%) Linux
4 68 (12.12%) Windows Server 2012
5 57 (10.16%) Windows Server 2008
6 51 (9.09%) Windows 7
7 35 (6.24%) Windows 10
8 22 (3.92%) Windows Server 2003
9 13 (2.32%) Android
9 13 (2.32%) Red Hat Enterprise Linux
10 12 (2.14%) Apple iOS
10 12 (2.14%) CentOS
11 9 (1.60%) Unix
12 8 (1.43%) Windows XP
13 5 (0.89%) Windows 8
14 4 (0.71%) Debian
14 4 (0.71%) Fedora
14 4 (0.71%) Mac OS
14 4 (0.71%) Ubuntu
15 3 (0.53%) Windows Vista
Processes & Methodologies
1 99 (17.65%) ITIL
2 48 (8.56%) Project Management
3 46 (8.20%) Migration
4 33 (5.88%) Incident Management
5 32 (5.70%) PRINCE2
6 31 (5.53%) Service Delivery
6 31 (5.53%) Service Management
7 27 (4.81%) Load Balancing
8 26 (4.63%) Disaster Recovery
8 26 (4.63%) Network Monitoring
9 24 (4.28%) Patch Management
10 20 (3.57%) High Availability
10 20 (3.57%) Mentoring
11 19 (3.39%) Change Management
11 19 (3.39%) Configuration Management
11 19 (3.39%) Data Management
11 19 (3.39%) DevOps
11 19 (3.39%) Information Security
11 19 (3.39%) Open Source
12 18 (3.21%) Agile Software Development
Programming Languages
1 41 (7.31%) SQL
2 34 (6.06%) PowerShell
3 15 (2.67%) Bash Shell
4 12 (2.14%) C++
4 12 (2.14%) Python
5 6 (1.07%) C
6 5 (0.89%) JavaScript
6 5 (0.89%) Perl
7 4 (0.71%) VB
8 3 (0.53%) C#
9 2 (0.36%) PHP
9 2 (0.36%) VBScript
10 1 (0.18%) Java
10 1 (0.18%) Ruby
10 1 (0.18%) T-SQL
10 1 (0.18%) TypeScript
Qualifications
1 119 (21.21%) Cisco Certification
2 80 (14.26%) CCNP
3 79 (14.08%) CCNA
4 53 (9.45%) Microsoft Certification
5 40 (7.13%) Security Cleared
6 33 (5.88%) MCSE
7 31 (5.53%) Degree
8 29 (5.17%) CCIE
9 19 (3.39%) ITIL Certification
10 18 (3.21%) SC Cleared
11 15 (2.67%) VMware Certified Professional (VCP)
12 10 (1.78%) CCVP
13 9 (1.60%) CCDP
14 8 (1.43%) CCENT
15 7 (1.25%) DV Cleared
15 7 (1.25%) MCITP
15 7 (1.25%) MCTS
16 6 (1.07%) MCSA
16 6 (1.07%) PMI Certification
16 6 (1.07%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 29 (5.17%) SLA
2 18 (3.21%) ISO/IEC 27001
3 7 (1.25%) PCI DSS
4 5 (0.89%) Disclosure Scotland
4 5 (0.89%) GDPR
4 5 (0.89%) PMO
5 4 (0.71%) PA-DSS
6 2 (0.36%) Cyber Essentials
6 2 (0.36%) Government Security Classifications
6 2 (0.36%) HMG Security Policy Framework
6 2 (0.36%) MiFID
7 1 (0.18%) ECSS
7 1 (0.18%) QA
System Software
1 160 (28.52%) Active Directory
2 83 (14.80%) VMware Infrastructure
3 50 (8.91%) Hyper-V
4 34 (6.06%) vSphere
5 25 (4.46%) VMware ESXi
6 18 (3.21%) Virtual Machines
7 16 (2.85%) Samba
8 13 (2.32%) XenApp
9 7 (1.25%) FreeRADIUS
10 5 (0.89%) Virtual Servers
10 5 (0.89%) XenServer
11 4 (0.71%) DFS Replication
11 4 (0.71%) iptables
11 4 (0.71%) Postfix
11 4 (0.71%) Squid
12 3 (0.53%) Virtual Desktop
12 3 (0.53%) VMware Workstation
12 3 (0.53%) XenDesktop
13 2 (0.36%) KVM
13 2 (0.36%) Microsoft App-V
Systems Management
1 33 (5.88%) Cisco CUCM
2 22 (3.92%) SCCM
3 13 (2.32%) Cisco UCCX
4 12 (2.14%) Opscode Chef
4 12 (2.14%) WMI
5 11 (1.96%) Systems Management Server (SMS)
6 10 (1.78%) Cisco Prime
7 9 (1.60%) SCOM
8 8 (1.43%) Cisco UCCE
8 8 (1.43%) Microsoft Clustering
8 8 (1.43%) Nagios
9 7 (1.25%) Nessus
10 6 (1.07%) AirWatch
10 6 (1.07%) vCenter Server
10 6 (1.07%) WSUS
11 5 (0.89%) Cacti
11 5 (0.89%) Nmap
12 4 (0.71%) Opsview
13 3 (0.53%) FortiGate
13 3 (0.53%) OpenNMS
Vendors
1 281 (50.09%) Cisco
2 158 (28.16%) Microsoft
3 121 (21.57%) VMware
4 59 (10.52%) Avaya
5 52 (9.27%) Citrix
6 49 (8.73%) Juniper
7 42 (7.49%) Mitel
8 38 (6.77%) HP
9 35 (6.24%) SolarWinds
10 33 (5.88%) CheckPoint
11 26 (4.63%) Apple
12 22 (3.92%) F5
13 20 (3.57%) Fortinet
14 19 (3.39%) NetApp
15 17 (3.03%) Red Hat
16 16 (2.85%) Splunk
17 13 (2.32%) BT
18 12 (2.14%) Meraki
19 11 (1.96%) GENBAND
19 11 (1.96%) Siemens