Period
to 22 September 2020

The following table provides summary statistics for contract job vacancies with a requirement for VoIP skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited VoIP over the 6 months to 22 September 2020 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Voice Over IP (VoIP)
UK
6 months to
22 Sep 2020
Same period 2019 Same period 2018
Rank 278 346 409
Rank change year-on-year +68 +63 -4
Contract jobs citing VoIP 231 620 601
As % of all contract jobs advertised in the UK 0.78% 0.71% 0.59%
As % of the Communications & Networking category 5.71% 5.37% 4.45%
Number of daily rates quoted 146 382 361
Median daily rate £360 £325 £350
Median daily rate % change year-on-year +10.77% -7.14% -3.45%
10th Percentile £130 £152 £133
90th Percentile £575 £500 £575
UK excluding London median daily rate £320 £325 £325
% change year-on-year -1.54% - -8.58%
Number of hourly rates quoted 17 40 56
Median hourly rate £19.50 £19.36 £20.00
Median hourly rate % change year-on-year +0.72% -3.20% +19.01%
10th Percentile £16.04 £15.23 £12.20
90th Percentile £35.00 £44.50 £74.00
UK excluding London median hourly rate £19.00 £17.50 £18.64
% change year-on-year +8.57% -6.09% +10.89%

VoIP is in the Communications and Computer Networking category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for communications or computer networking skills.

All Communications and Computer Networking Skills
UK
Contract vacancies with a requirement for communications or computer networking skills 4,045 11,538 13,510
As % of all contract IT jobs advertised in the UK 13.61% 13.21% 13.25%
Number of daily rates quoted 2,318 7,009 8,199
Median daily rate £432 £425 £425
Median daily rate % change year-on-year +1.59% - +6.25%
10th Percentile £212 £200 £200
90th Percentile £625 £600 £606
UK excluding London median daily rate £409 £400 £400
% change year-on-year +2.19% - +6.67%
Number of hourly rates quoted 225 616 716
Median hourly rate £35.00 £27.37 £20.00
Median hourly rate % change year-on-year +27.88% +36.85% +5.26%
10th Percentile £14.65 £13.06 £12.21
90th Percentile £54.50 £53.75 £47.92
Median hourly rate £33.25 £23.59 £19.39
% change year-on-year +40.95% +21.69% +4.78%

VoIP
Job Vacancy Trend

Job postings citing VoIP as a proportion of all IT jobs advertised.

Job vacancy trend for VoIP in the UK

VoIP
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing VoIP.

Daily rate trend for VoIP in the UK

VoIP
Daily Rate Histogram

Daily rate distribution for jobs citing VoIP over the 6 months to 22 September 2020.

Daily rate histogram for VoIP in the UK

VoIP
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing VoIP.

Hourly rate trend for VoIP in the UK

VoIP
Hourly Rate Histogram

Hourly rate distribution of jobs citing VoIP over the 6 months to 22 September 2020.

Hourly rate histogram for VoIP in the UK

VoIP
Top 16 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing VoIP within the UK over the 6 months to 22 September 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +59 207 £360 +10.77% 115
UK excluding London +96 166 £320 -1.54% 103
London +89 57 £400 +23.08% 19
Midlands +91 44 £518 +66.94% 23
South East +94 42 £277 -7.75% 29
West Midlands +84 34 £550 +46.67% 8
South West +114 28 £400 +14.29% 13
North of England +54 26 £181 -39.51% 23
North West +42 23 £179 -24.51% 16
Work from Home -53 22 £315 +1.61% 10
Scotland +69 10 £369 +73.53% 6
East of England +53 10 £320 -14.67% 7
East Midlands +46 10 £250 -13.04% 15
Wales +39 6 £310 +1.64% 2
Yorkshire +55 3 £278 -26.00% 4
Northern Ireland - 1 - -

For the 6 months to 22 September 2020, IT contractor jobs citing VoIP also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads with a requirement for VoIP.

1 112 (48.48%) Cisco
2 86 (37.23%) Microsoft
3 81 (35.06%) WAN
4 80 (34.63%) Cisco Certification
5 71 (30.74%) Firewall
6 70 (30.30%) Windows
7 67 (29.00%) LAN
8 62 (26.84%) CCNP
9 61 (26.41%) Active Directory
10 52 (22.51%) Skype
11 51 (22.08%) Telecoms
12 50 (21.65%) Security Cleared
13 47 (20.35%) VPN
14 46 (19.91%) CCNA
14 46 (19.91%) VMware
15 43 (18.61%) Azure
16 40 (17.32%) DNS
17 35 (15.15%) Oracle
18 34 (14.72%) BGP
18 34 (14.72%) Unified Communications
19 33 (14.29%) ITIL
20 32 (13.85%) MPLS
20 32 (13.85%) Office 365
21 31 (13.42%) Windows 10
22 30 (12.99%) CCIE
23 29 (12.55%) VMware Infrastructure
24 27 (11.69%) Migration
24 27 (11.69%) Agile Software Development
24 27 (11.69%) Windows Server
25 26 (11.26%) OSPF

VoIP
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (10.39%) Skype for Business
2 17 (7.36%) MS Exchange
3 6 (2.60%) IIS
3 6 (2.60%) SharePoint
4 5 (2.16%) JBoss
4 5 (2.16%) NetWeaver
4 5 (2.16%) WebSphere
5 2 (0.87%) CMS
6 1 (0.43%) Exchange Server 2007
6 1 (0.43%) Exchange Server 2010
6 1 (0.43%) Exchange Server 2013
6 1 (0.43%) MS Project Server
Applications
1 22 (9.52%) Microsoft Office
2 3 (1.30%) Microsoft Project
3 1 (0.43%) Chatbot
3 1 (0.43%) MS Visio
3 1 (0.43%) Spreadsheet
Business Applications
1 1 (0.43%) Traffica
Cloud Services
1 43 (18.61%) Azure
2 32 (13.85%) Office 365
3 14 (6.06%) AWS
4 13 (5.63%) Azure Active Directory
5 10 (4.33%) SaaS
6 8 (3.46%) IaaS
6 8 (3.46%) PaaS
7 7 (3.03%) Cloud Computing
8 6 (2.60%) Azure ExpressRoute
9 3 (1.30%) OneDrive
10 2 (0.87%) BIME
10 2 (0.87%) Twilio
11 1 (0.43%) Dropbox
11 1 (0.43%) GCP
11 1 (0.43%) Virtual Private Cloud
Communications & Networking
1 81 (35.06%) WAN
2 71 (30.74%) Firewall
3 67 (29.00%) LAN
4 52 (22.51%) Skype
5 47 (20.35%) VPN
6 40 (17.32%) DNS
7 34 (14.72%) BGP
7 34 (14.72%) Unified Communications
8 32 (13.85%) MPLS
9 26 (11.26%) EIGRP
9 26 (11.26%) OSPF
9 26 (11.26%) TCP/IP
10 22 (9.52%) DHCP
11 21 (9.09%) Wireless
12 19 (8.23%) Ethernet
12 19 (8.23%) IPsec
13 18 (7.79%) Cisco Nexus
13 18 (7.79%) Internet
13 18 (7.79%) Network Security
14 17 (7.36%) Cisco IOS
Database & Business Intelligence
1 8 (3.46%) SQL Server
2 6 (2.60%) Azure SQL Database
2 6 (2.60%) Cosmos DB
2 6 (2.60%) DB2
2 6 (2.60%) MySQL
3 5 (2.16%) Oracle Database
3 5 (2.16%) SAP HANA
4 3 (1.30%) Amazon RDS
5 2 (0.87%) BusinessObjects
5 2 (0.87%) Geospatial Data
5 2 (0.87%) Oracle Discoverer
5 2 (0.87%) Oracle Reports
6 1 (0.43%) SQL Server 2008
6 1 (0.43%) SQL Server 2012
Development Applications
1 5 (2.16%) VSS/SourceSafe
2 4 (1.73%) MSI
3 2 (0.87%) JIRA
3 2 (0.87%) Redmine
4 1 (0.43%) Android Studio
4 1 (0.43%) Sonatype Nexus
4 1 (0.43%) Team Foundation Server
General
1 51 (22.08%) Telecoms
2 20 (8.66%) Public Sector
3 19 (8.23%) Finance
4 6 (2.60%) Manufacturing
4 6 (2.60%) Marketing
5 5 (2.16%) Pharmaceutical
6 4 (1.73%) Electronics
6 4 (1.73%) Legal
7 3 (1.30%) Advertising
8 2 (0.87%) Banking
8 2 (0.87%) Billing
8 2 (0.87%) Financial Institution
9 1 (0.43%) Back Office
9 1 (0.43%) Investment Banking
9 1 (0.43%) Local Government
9 1 (0.43%) Military
9 1 (0.43%) Multimedia
9 1 (0.43%) Police
Job Titles
1 62 (26.84%) Network Engineer
2 35 (15.15%) Architect
3 28 (12.12%) Analyst
4 25 (10.82%) Support Engineer
5 15 (6.49%) Cisco Engineer
6 14 (6.06%) Infrastructure Architect
7 13 (5.63%) Cisco Network Engineer
7 13 (5.63%) Technical Architect
8 12 (5.19%) Infrastructure Engineer
8 12 (5.19%) Service Analyst
9 10 (4.33%) Network Support
9 10 (4.33%) Service Desk Analyst
9 10 (4.33%) Telecoms Engineer
9 10 (4.33%) Voice Engineer
10 9 (3.90%) Consultant
10 9 (3.90%) DV Cleared Network Engineer
10 9 (3.90%) Infrastructure Support
10 9 (3.90%) Network Support Engineer
11 7 (3.03%) Check Point Analyst
11 7 (3.03%) Programme Manager
Libraries, Frameworks & Software Standards
1 5 (2.16%) Middleware
1 5 (2.16%) SAP Basis
2 4 (1.73%) LDAP
2 4 (1.73%) XMPP
3 2 (0.87%) Software Packaging
3 2 (0.87%) XML
4 1 (0.43%) 802.1X
4 1 (0.43%) HTML
4 1 (0.43%) MSMQ
4 1 (0.43%) REST
4 1 (0.43%) SOAP
Miscellaneous
1 12 (5.19%) Video Conferencing
2 11 (4.76%) NHS
3 8 (3.46%) Data Centre
4 7 (3.03%) IVR
4 7 (3.03%) Management Information System
4 7 (3.03%) PKI
4 7 (3.03%) Public Cloud
5 5 (2.16%) Analytical Skills
5 5 (2.16%) Mainframe
5 5 (2.16%) Self-Motivation
6 3 (1.30%) Blackberry
6 3 (1.30%) Driving Licence
6 3 (1.30%) Handset
7 2 (0.87%) CCTV
7 2 (0.87%) Frameworx
7 2 (0.87%) Smartphone
7 2 (0.87%) User Experience
8 1 (0.43%) Media Streaming
8 1 (0.43%) SCADA
8 1 (0.43%) Social Media
Operating Systems
1 70 (30.30%) Windows
2 31 (13.42%) Windows 10
3 27 (11.69%) Windows Server
4 19 (8.23%) Linux
5 10 (4.33%) Windows Server 2008
6 8 (3.46%) Apple iOS
7 7 (3.03%) Windows 7
7 7 (3.03%) Windows Server 2012
8 6 (2.60%) Unix
9 5 (2.16%) Windows Server 2019
10 4 (1.73%) Android
10 4 (1.73%) Check Point GAiA
11 3 (1.30%) Windows Server 2016
12 2 (0.87%) AIX
12 2 (0.87%) Mac OS
12 2 (0.87%) Solaris
13 1 (0.43%) OpenWrt
Processes & Methodologies
1 33 (14.29%) ITIL
2 27 (11.69%) Agile Software Development
2 27 (11.69%) Migration
3 22 (9.52%) Service Delivery
4 21 (9.09%) TOGAF
5 20 (8.66%) Project Management
6 19 (8.23%) Problem-Solving
6 19 (8.23%) Service Management
7 18 (7.79%) Infrastructure Engineering
7 18 (7.79%) Project Delivery
8 15 (6.49%) Enterprise Architecture
9 14 (6.06%) Application Virtualisation
9 14 (6.06%) Desktop Virtualisation
10 13 (5.63%) Multi-Factor Authentication
10 13 (5.63%) Problem Management
10 13 (5.63%) Zachman Framework
11 12 (5.19%) Network Design
11 12 (5.19%) PRINCE2
12 11 (4.76%) Cryptography
12 11 (4.76%) Programme Management
Programming Languages
1 16 (6.93%) Python
2 15 (6.49%) SQL
3 9 (3.90%) PowerShell
4 6 (2.60%) C
5 5 (2.16%) VBA
6 4 (1.73%) JavaScript
7 3 (1.30%) C++
7 3 (1.30%) Java
8 2 (0.87%) C#
8 2 (0.87%) Embedded C
8 2 (0.87%) Shell Script
9 1 (0.43%) Go
Qualifications
1 80 (34.63%) Cisco Certification
2 62 (26.84%) CCNP
3 50 (21.65%) Security Cleared
4 46 (19.91%) CCNA
5 30 (12.99%) CCIE
6 25 (10.82%) DV Cleared
7 20 (8.66%) SC Cleared
8 19 (8.23%) Microsoft Certification
9 18 (7.79%) BPSS Clearance
10 16 (6.93%) CISSP
11 15 (6.49%) CCDP
12 14 (6.06%) CCIE Collaboration
13 12 (5.19%) CCDA
14 9 (3.90%) Degree
15 8 (3.46%) BC Cleared
16 7 (3.03%) CCIP
17 6 (2.60%) CCIE Routing and Switching
17 6 (2.60%) MCSE
18 5 (2.16%) Oracle Certification
19 3 (1.30%) HP APS
Quality Assurance & Compliance
1 7 (3.03%) QA
2 6 (2.60%) PCI DSS
3 5 (2.16%) COBIT
3 5 (2.16%) GDPR
4 3 (1.30%) Disclosure Scotland
4 3 (1.30%) SLA
5 2 (0.87%) Sarbanes-Oxley
System Software
1 61 (26.41%) Active Directory
2 29 (12.55%) VMware Infrastructure
3 19 (8.23%) Hyper-V
4 5 (2.16%) Docker
4 5 (2.16%) XenApp
5 4 (1.73%) Microsoft App-V
6 2 (0.87%) ProxySG
6 2 (0.87%) VMware Workstation
7 1 (0.43%) UAG
Systems Management
1 14 (6.06%) Microsoft Intune
2 13 (5.63%) SCCM
3 12 (5.19%) WSUS
4 8 (3.46%) Cisco CUCM
4 8 (3.46%) SCOM
5 6 (2.60%) Cisco UCCX
6 5 (2.16%) Kubernetes
7 4 (1.73%) FortiGate
8 3 (1.30%) Cisco Prime
8 3 (1.30%) HAProxy
8 3 (1.30%) Netcool
8 3 (1.30%) SafeCom
8 3 (1.30%) Tivoli
9 2 (0.87%) Backup Exec
9 2 (0.87%) Jamf Pro
10 1 (0.43%) AirWatch
10 1 (0.43%) Nagios
10 1 (0.43%) NSN NetAct
10 1 (0.43%) Symantec Enterprise Vault
10 1 (0.43%) TrustSec
Vendors
1 112 (48.48%) Cisco
2 86 (37.23%) Microsoft
3 46 (19.91%) VMware
4 35 (15.15%) Oracle
5 24 (10.39%) Juniper
6 23 (9.96%) Citrix
7 21 (9.09%) SolarWinds
8 19 (8.23%) CheckPoint
9 15 (6.49%) Dell
10 14 (6.06%) McAfee
11 13 (5.63%) F5
12 11 (4.76%) Apple
12 11 (4.76%) Avaya
12 11 (4.76%) SAP
12 11 (4.76%) Splunk
13 10 (4.33%) HP
14 8 (3.46%) Alcatel-Lucent
15 7 (3.03%) Meraki
16 6 (2.60%) Palo Alto
16 6 (2.60%) WatchGuard