Period
to 21 May 2018

The following table provides summary statistics for contract job vacancies with a requirement for VoIP skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited VoIP over the 6 months to 21 May 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Voice Over IP (VoIP)
UK
6 months to
21 May 2018
Same period 2017 Same period 2016
Rank 436 348 351
Rank change year-on-year -88 +3 -44
Contract jobs citing VoIP 530 609 729
As % of all contract IT jobs advertised in the UK 0.53% 0.68% 0.69%
As % of the Communications & Networking category 3.94% 4.82% 4.61%
Number of daily rates quoted 308 372 423
UK median daily rate £338 £375 £375
Median daily rate % change year-on-year -10.00% - +17.19%
10th Percentile £149 £170 £176
90th Percentile £518 £525 £538
UK excluding London median daily rate £325 £375 £350
% change year-on-year -13.33% +7.14% +12.90%
Number of hourly rates quoted 65 40 35
UK median hourly rate £20.00 £21.74 £32.50
Median hourly rate % change year-on-year -7.98% -33.12% +62.50%
10th Percentile £11.63 £12.38 £14.65
90th Percentile £32.50 £47.67 £45.00
UK excluding London median hourly rate £20.00 £20.00 £25.00
% change year-on-year - -20.00% +21.95%

VoIP is in the Communications and Computer Networking category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for communications or computer networking skills.

All Communications and Computer Networking Skills
UK
Contract vacancies with a requirement for communications or computer networking skills 13,453 12,634 15,798
As % of all contract IT jobs advertised in the UK 13.36% 14.02% 14.96%
Number of daily rates quoted 8,331 7,704 9,431
UK median daily rate £420 £413 £400
Median daily rate % change year-on-year +1.82% +3.13% +6.67%
10th Percentile £200 £209 £220
90th Percentile £600 £575 £575
UK excluding London median daily rate £390 £388 £375
% change year-on-year +0.65% +3.33% +7.14%
Number of hourly rates quoted 738 736 694
UK median hourly rate £19.06 £20.50 £25.00
Median hourly rate % change year-on-year -7.02% -18.00% +13.64%
10th Percentile £11.50 £11.25 £11.25
90th Percentile £47.50 £52.50 £48.68
UK excluding London median hourly rate £19.00 £19.90 £25.00
% change year-on-year -4.52% -20.40% +11.11%

VoIP
Job Vacancy Trend

Job postings citing VoIP as a percentage of all IT jobs advertised.

Job vacancy trend for VoIP in the UK

VoIP
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing VoIP.

Contractor daily rate trend for VoIP in the UK

VoIP
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing VoIP over the 6 months to 21 May 2018.

Contractor daily rate histogram for VoIP in the UK

VoIP
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing VoIP.

Contractor hourly rate trend for VoIP in the UK

VoIP
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing VoIP over the 6 months to 21 May 2018.

Contractor hourly rate histogram for VoIP in the UK

VoIP
Top 17 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing VoIP within the UK over the 6 months to 21 May 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -82 484 £338 -10.00% 231
UK excluding London -55 327 £325 -13.33% 203
London -58 197 £340 -9.33% 62
South East -77 109 £350 -9.09% 42
North of England -26 68 £350 -12.50% 52
North West -15 45 £350 -12.50% 34
Midlands -18 38 £230 -41.77% 31
East of England +7 37 £200 -23.08% 15
South West +10 34 £313 -18.83% 29
West Midlands -32 29 £218 -45.63% 16
Wales -6 21 £400 -1.84% 20
Yorkshire -23 21 £300 -7.69% 16
Scotland -48 16 £263 +5.42% 13
East Midlands -5 9 £350 -2.10% 15
Isle of Man - 3 £400 - 1
North East +8 2 £215 -52.22% 2
Northern Ireland - 1 - -

For the 6 months to 21 May 2018, IT contractor jobs citing VoIP also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads with a requirement for VoIP.

1 269 (50.75%) Cisco
2 181 (34.15%) Windows
3 165 (31.13%) Firewall
4 159 (30.00%) WAN
5 155 (29.25%) LAN
6 148 (27.92%) Cisco Certification
7 144 (27.17%) Active Directory
8 126 (23.77%) Microsoft
9 122 (23.02%) VMware
10 109 (20.57%) ITIL
11 105 (19.81%) CCNP
12 104 (19.62%) VPN
13 100 (18.87%) VMware Infrastructure
14 97 (18.30%) CCNA
15 91 (17.17%) Telecoms
16 90 (16.98%) Office 365
17 82 (15.47%) DNS
18 79 (14.91%) MPLS
19 78 (14.72%) TCP/IP
20 75 (14.15%) Microsoft Office
21 70 (13.21%) Windows Server
22 67 (12.64%) Skype
23 66 (12.45%) Skype for Business
23 66 (12.45%) Project Management
23 66 (12.45%) DHCP
24 62 (11.70%) MS Exchange
25 59 (11.13%) Mitel
25 59 (11.13%) Security Cleared
26 58 (10.94%) Finance
27 56 (10.57%) Network Security

VoIP
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 66 (12.45%) Skype for Business
2 62 (11.70%) MS Exchange
3 22 (4.15%) Exchange Server 2010
4 21 (3.96%) SharePoint
5 16 (3.02%) IIS
6 15 (2.83%) Apache
7 13 (2.45%) Exchange Server 2013
8 6 (1.13%) Blackberry Enterprise Server
8 6 (1.13%) CMS
8 6 (1.13%) Tomcat
9 2 (0.38%) Exchange Server 2007
9 2 (0.38%) JBoss
9 2 (0.38%) SharePoint 2010
9 2 (0.38%) WebLogic
10 1 (0.19%) Elasticsearch
10 1 (0.19%) IBM Domino
10 1 (0.19%) IBM Notes
10 1 (0.19%) nginx
10 1 (0.19%) SharePoint 2013
Applications
1 75 (14.15%) Microsoft Office
2 5 (0.94%) Microsoft Excel
3 4 (0.75%) MS Visio
4 3 (0.57%) Microsoft PowerPoint
5 1 (0.19%) Microsoft Project
5 1 (0.19%) Spreadsheet
Business Applications
1 3 (0.57%) Dynamics CRM
2 1 (0.19%) assyst
2 1 (0.19%) Line 50
2 1 (0.19%) Maximo
2 1 (0.19%) Sage X3
2 1 (0.19%) Servitor
2 1 (0.19%) Unit4 Business World
Cloud Services
1 90 (16.98%) Office 365
2 29 (5.47%) Microsoft Azure
3 13 (2.45%) Amazon AWS
4 6 (1.13%) Mimecast
5 5 (0.94%) IaaS
6 4 (0.75%) OneDrive
6 4 (0.75%) SaaS
7 3 (0.57%) Azure Active Directory
8 2 (0.38%) Google Cloud Platform
8 2 (0.38%) OpenDNS
8 2 (0.38%) PaaS
9 1 (0.19%) Adobe Creative Cloud
9 1 (0.19%) Cloud Computing
9 1 (0.19%) G Suite
Communications & Networking
1 165 (31.13%) Firewall
2 159 (30.00%) WAN
3 155 (29.25%) LAN
4 104 (19.62%) VPN
5 82 (15.47%) DNS
6 79 (14.91%) MPLS
7 78 (14.72%) TCP/IP
8 67 (12.64%) Skype
9 66 (12.45%) DHCP
10 56 (10.57%) Network Security
11 54 (10.19%) Wireless
12 52 (9.81%) Unified Communications
12 52 (9.81%) Wi-Fi
13 51 (9.62%) PBX
14 45 (8.49%) BGP
15 41 (7.74%) IP Telephony
16 38 (7.17%) OSPF
17 37 (6.98%) Ethernet
18 35 (6.60%) EIGRP
19 34 (6.42%) IPsec
Database & Business Intelligence
1 28 (5.28%) SQL Server
2 8 (1.51%) SQL Server 2005
3 6 (1.13%) SQL Server 2008
4 3 (0.57%) Oracle Database
4 3 (0.57%) SQL Server 2012
5 2 (0.38%) MySQL
5 2 (0.38%) Oracle Exadata
5 2 (0.38%) Power BI
6 1 (0.19%) Azure SQL Database
Development Applications
1 7 (1.32%) GCC
2 5 (0.94%) GDB
3 4 (0.75%) JIRA
4 3 (0.57%) Git (software)
4 3 (0.57%) Subversion
4 3 (0.57%) Trac
5 2 (0.38%) Eclipse
6 1 (0.19%) CruiseControl
6 1 (0.19%) Hudson
6 1 (0.19%) Jenkins
6 1 (0.19%) Metasploit
6 1 (0.19%) Team Foundation Server
6 1 (0.19%) TeamCity
6 1 (0.19%) Visual Studio
6 1 (0.19%) Visual Studio Team System
General
1 91 (17.17%) Telecoms
2 58 (10.94%) Finance
3 14 (2.64%) Banking
4 11 (2.08%) Retail
5 7 (1.32%) Back Office
5 7 (1.32%) Investment Banking
5 7 (1.32%) Legal
6 6 (1.13%) Financial Institution
7 4 (0.75%) Local Government
8 2 (0.38%) German Language
8 2 (0.38%) Marketing
8 2 (0.38%) Pharmaceutical
9 1 (0.19%) Advertising
9 1 (0.19%) Games
9 1 (0.19%) International Banking
9 1 (0.19%) Law
9 1 (0.19%) Manufacturing
9 1 (0.19%) Portuguese Language
9 1 (0.19%) Publishing
Job Titles
1 109 (20.57%) Network Engineer
2 75 (14.15%) Analyst
3 39 (7.36%) Support Engineer
4 37 (6.98%) Project Manager
5 35 (6.60%) 2nd Line Support
6 34 (6.42%) Architect
7 32 (6.04%) Support Analyst
8 28 (5.28%) Cisco Engineer
9 26 (4.91%) Desktop Support
9 26 (4.91%) VoIP Engineer
10 25 (4.72%) Infrastructure Engineer
11 24 (4.53%) Senior Network Engineer
12 21 (3.96%) Service Analyst
13 20 (3.77%) IT Support
13 20 (3.77%) Service Desk Analyst
14 18 (3.40%) Cisco Network Engineer
15 17 (3.21%) 2nd Line Support Analyst
16 16 (3.02%) Mitel Engineer
16 16 (3.02%) Unified Communications Engineer
16 16 (3.02%) Voice Engineer
Libraries, Frameworks & Software Standards
1 13 (2.45%) 802.1X
2 12 (2.26%) LDAP
3 10 (1.89%) XMPP
4 5 (0.94%) STL
5 4 (0.75%) LAMP
6 3 (0.57%) .NET
6 3 (0.57%) Boost C++ Libraries
7 2 (0.38%) COM
7 2 (0.38%) Middleware
7 2 (0.38%) Oracle Fusion
7 2 (0.38%) Software Packaging
8 1 (0.19%) ASP.NET
8 1 (0.19%) POSIX
8 1 (0.19%) SOAP
8 1 (0.19%) VXML
8 1 (0.19%) WCF
8 1 (0.19%) WebRTC
8 1 (0.19%) WF
8 1 (0.19%) WinForms
Miscellaneous
1 53 (10.00%) Data Centre
2 38 (7.17%) Analytical Skills
2 38 (7.17%) Video Conferencing
3 19 (3.58%) IVR
4 17 (3.21%) Self-Motivation
5 14 (2.64%) Blackberry
6 13 (2.45%) Management Information System
7 12 (2.26%) Computer Science
7 12 (2.26%) Smartphone
7 12 (2.26%) Video\Live Streaming
8 10 (1.89%) NHS
9 9 (1.70%) iPad
10 7 (1.32%) AS400
10 7 (1.32%) Handset
10 7 (1.32%) PKI
10 7 (1.32%) Public Cloud
11 6 (1.13%) iPhone
12 5 (0.94%) Driving Licence
12 5 (0.94%) PMI
12 5 (0.94%) User Experience
Operating Systems
1 181 (34.15%) Windows
2 70 (13.21%) Windows Server
3 52 (9.81%) Windows 7
4 45 (8.49%) Linux
4 45 (8.49%) Windows Server 2008
5 42 (7.92%) Windows 10
6 38 (7.17%) Windows Server 2012
7 36 (6.79%) Android
8 30 (5.66%) Apple iOS
9 14 (2.64%) Windows Server 2003
10 13 (2.45%) Unix
11 11 (2.08%) Windows 8
12 9 (1.70%) Windows XP
13 7 (1.32%) Mac OS
14 6 (1.13%) Solaris
15 4 (0.75%) Check Point GAiA
15 4 (0.75%) Mac OS X
15 4 (0.75%) Windows Phone
16 3 (0.57%) AIX
16 3 (0.57%) Windows Vista
Processes & Methodologies
1 109 (20.57%) ITIL
2 66 (12.45%) Project Management
3 51 (9.62%) Problem-Solving
4 35 (6.60%) Incident Management
5 31 (5.85%) Stakeholder Management
6 30 (5.66%) Service Delivery
7 28 (5.28%) Migration
8 27 (5.09%) PRINCE2
8 27 (5.09%) Service Management
9 22 (4.15%) Load Balancing
10 21 (3.96%) Network Management
10 21 (3.96%) Patch Management
11 20 (3.77%) High Availability
12 19 (3.58%) Capacity Management
12 19 (3.58%) Information Security
13 17 (3.21%) Kalman Filter
13 17 (3.21%) WFM
14 16 (3.02%) Agile Software Development
14 16 (3.02%) Network Design
15 15 (2.83%) Change Management
Programming Languages
1 40 (7.55%) PowerShell
2 27 (5.09%) SQL
3 15 (2.83%) C
4 12 (2.26%) Python
5 5 (0.94%) C++
6 3 (0.57%) Java
7 1 (0.19%) Bash Shell
7 1 (0.19%) C#
7 1 (0.19%) Embedded C
7 1 (0.19%) JavaScript
7 1 (0.19%) Perl
7 1 (0.19%) PHP
7 1 (0.19%) T-SQL
7 1 (0.19%) VBScript
Qualifications
1 148 (27.92%) Cisco Certification
2 105 (19.81%) CCNP
3 97 (18.30%) CCNA
4 59 (11.13%) Security Cleared
5 36 (6.79%) SC Cleared
6 34 (6.42%) CCIE
7 32 (6.04%) Microsoft Certification
8 29 (5.47%) Degree
9 23 (4.34%) ITIL Certification
10 18 (3.40%) CCDP
11 17 (3.21%) MCSE
12 10 (1.89%) DV Cleared
13 9 (1.70%) CCIP
14 8 (1.51%) MCP
14 8 (1.51%) MCSA
14 8 (1.51%) VMware Certified Professional (VCP)
15 7 (1.32%) MCITP
16 6 (1.13%) CCSP
17 5 (0.94%) CCSA
17 5 (0.94%) PMI Certification
Quality Assurance & Compliance
1 30 (5.66%) SLA
2 10 (1.89%) PCI DSS
3 4 (0.75%) ISO/IEC 27001
3 4 (0.75%) PMO
4 3 (0.57%) GxP
5 2 (0.38%) ISO 9001
6 1 (0.19%) Cyber Essentials
6 1 (0.19%) Disclosure Scotland
6 1 (0.19%) GDPR
System Software
1 144 (27.17%) Active Directory
2 100 (18.87%) VMware Infrastructure
3 38 (7.17%) Hyper-V
4 20 (3.77%) vSphere
5 14 (2.64%) VMware ESXi
6 11 (2.08%) XenApp
7 8 (1.51%) XenDesktop
8 7 (1.32%) Virtual Desktop
8 7 (1.32%) VMware Workstation
9 6 (1.13%) Virtual Machines
10 4 (0.75%) Firmware
10 4 (0.75%) VirtualBox
11 3 (0.57%) DFS Replication
11 3 (0.57%) Samba
11 3 (0.57%) XenServer
12 2 (0.38%) iptables
12 2 (0.38%) KVM
12 2 (0.38%) Postfix
12 2 (0.38%) Squid
12 2 (0.38%) Virtual Servers
Systems Management
1 38 (7.17%) Cisco CUCM
2 32 (6.04%) SCCM
3 18 (3.40%) Cisco Prime
4 12 (2.26%) AirWatch
5 8 (1.51%) Cisco UCCE
5 8 (1.51%) Opsview
6 6 (1.13%) Cisco UCCX
6 6 (1.13%) Nessus
6 6 (1.13%) SCOM
7 5 (0.94%) Cacti
7 5 (0.94%) Opscode Chef
7 5 (0.94%) Puppet
8 4 (0.75%) FortiGate
8 4 (0.75%) Microsoft Intune
8 4 (0.75%) Nagios
8 4 (0.75%) OpenView
8 4 (0.75%) WSUS
9 3 (0.57%) Ansible
9 3 (0.57%) Norton AntiVirus
9 3 (0.57%) Salt
Vendors
1 269 (50.75%) Cisco
2 126 (23.77%) Microsoft
3 122 (23.02%) VMware
4 59 (11.13%) Mitel
5 51 (9.62%) Citrix
6 42 (7.92%) Juniper
7 38 (7.17%) Avaya
8 34 (6.42%) HP
9 31 (5.85%) CheckPoint
10 26 (4.91%) Apple
10 26 (4.91%) Polycom
11 22 (4.15%) Meraki
12 19 (3.58%) SolarWinds
13 16 (3.02%) BT
14 15 (2.83%) Aruba
15 14 (2.64%) Dell
16 13 (2.45%) F5
16 13 (2.45%) NetApp
16 13 (2.45%) Veeam
17 12 (2.26%) Red Box