Period
to 21 February 2020

The following table provides summary statistics for contract job vacancies with a requirement for VoIP skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited VoIP over the 6 months to 21 February 2020 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Voice Over IP (VoIP)
UK
6 months to
21 Feb 2020
Same period 2019 Same period 2018
Rank 348 398 428
Rank change year-on-year +50 +30 -133
Contract jobs citing VoIP 465 616 548
As % of all contract IT jobs advertised in the UK 0.68% 0.62% 0.54%
As % of the Communications & Networking category 5.03% 4.87% 4.09%
Number of daily rates quoted 287 373 334
UK median daily rate £350 £363 £338
Median daily rate % change year-on-year -3.45% +7.41% -10.00%
10th Percentile £158 £155 £135
90th Percentile £550 £506 £509
UK excluding London median daily rate £350 £370 £313
% change year-on-year -5.41% +18.40% -18.83%
Number of hourly rates quoted 42 37 50
UK median hourly rate £18.00 £22.50 £16.50
Median hourly rate % change year-on-year -20.00% +36.36% -35.29%
10th Percentile £14.10 £12.60 £10.25
90th Percentile £42.88 £74.50 £45.50
UK excluding London median hourly rate £18.00 £21.59 £16.50
% change year-on-year -16.61% +30.82% -37.74%

VoIP is in the Communications and Computer Networking category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for communications or computer networking skills.

All Communications and Computer Networking Skills
UK
Contract vacancies with a requirement for communications or computer networking skills 9,250 12,646 13,402
As % of all contract IT jobs advertised in the UK 13.51% 12.76% 13.19%
Number of daily rates quoted 5,547 7,656 8,279
UK median daily rate £413 £425 £401
Median daily rate % change year-on-year -2.82% +6.12% +0.13%
10th Percentile £180 £200 £185
90th Percentile £600 £606 £588
UK excluding London median daily rate £400 £400 £375
% change year-on-year - +6.67% -
Number of hourly rates quoted 529 576 702
UK median hourly rate £21.00 £18.70 £19.45
Median hourly rate % change year-on-year +12.30% -3.84% -9.55%
10th Percentile £13.38 £12.00 £11.00
90th Percentile £52.60 £48.75 £47.50
UK excluding London median hourly rate £20.00 £17.41 £19.66
% change year-on-year +14.88% -11.44% -8.56%

VoIP
Job Vacancy Trend

Job postings citing VoIP as a percentage of all IT jobs advertised.

Job vacancy trend for VoIP in the UK

VoIP
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing VoIP.

Contractor daily rate trend for VoIP in the UK

VoIP
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing VoIP over the 6 months to 21 February 2020.

Contractor daily rate histogram for VoIP in the UK

VoIP
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing VoIP.

Contractor hourly rate trend for VoIP in the UK

VoIP
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing VoIP over the 6 months to 21 February 2020.

Contractor hourly rate histogram for VoIP in the UK

VoIP
Top 16 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing VoIP within the UK over the 6 months to 21 February 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +74 439 £350 -5.41% 336
UK excluding London +22 299 £350 -5.41% 270
London +106 156 £350 +12.00% 82
South East +83 131 £394 +6.42% 69
North of England +31 66 £280 -30.00% 75
East of England +49 37 £288 -4.17% 27
North West +18 36 £196 -52.13% 47
Yorkshire +34 27 £305 -12.86% 23
Midlands +20 27 £388 +3.33% 54
South West +12 22 £333 -18.15% 29
West Midlands +29 17 £425 +9.68% 37
Wales +16 11 £400 +14.29% 7
East Midlands +18 10 £363 +33.64% 17
Scotland +10 4 £300 -17.24% 9
North East +18 3 £424 +13.07% 5
Northern Ireland +12 1 £375 +25.00%

For the 6 months to 21 February 2020, IT contractor jobs citing VoIP also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads with a requirement for VoIP.

1 197 (42.37%) Cisco
2 194 (41.72%) Windows
3 158 (33.98%) Active Directory
4 150 (32.26%) Firewall
5 147 (31.61%) Office 365
6 137 (29.46%) WAN
7 136 (29.25%) LAN
8 110 (23.66%) Windows 10
9 103 (22.15%) Microsoft
10 102 (21.94%) Cisco Certification
11 86 (18.49%) VPN
12 83 (17.85%) DNS
13 82 (17.63%) ITIL
14 79 (16.99%) TCP/IP
14 79 (16.99%) Wireless
15 75 (16.13%) CCNA
16 67 (14.41%) Security Cleared
16 67 (14.41%) Windows Server
17 66 (14.19%) DHCP
18 65 (13.98%) VMware
19 59 (12.69%) CCNP
20 56 (12.04%) Telecoms
21 54 (11.61%) Citrix
21 54 (11.61%) Windows 7
22 52 (11.18%) Migration
23 49 (10.54%) Data Centre
24 48 (10.32%) Microsoft Office
24 48 (10.32%) VMware Infrastructure
25 47 (10.11%) Network Security
25 47 (10.11%) Skype

VoIP
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 46 (9.89%) SharePoint
2 44 (9.46%) MS Exchange
2 44 (9.46%) Skype for Business
3 12 (2.58%) IIS
4 9 (1.94%) Exchange Server 2013
5 7 (1.51%) Exchange Server 2010
6 5 (1.08%) SharePoint 2010
7 4 (0.86%) Confluence
7 4 (0.86%) Tomcat
8 3 (0.65%) JBoss
8 3 (0.65%) SharePoint 2013
9 2 (0.43%) IBM Notes
9 2 (0.43%) Site Server
10 1 (0.22%) MS Project Server
10 1 (0.22%) SharePoint Server
Applications
1 48 (10.32%) Microsoft Office
2 12 (2.58%) Microsoft Excel
3 7 (1.51%) Microsoft PowerPoint
4 3 (0.65%) Microsoft Project
5 2 (0.43%) AutoCAD
6 1 (0.22%) 3ds Max
6 1 (0.22%) MS Visio
6 1 (0.22%) Revit
Business Applications
1 2 (0.43%) Dynamics CRM
2 1 (0.22%) Remedy ITSM
Cloud Services
1 147 (31.61%) Office 365
2 47 (10.11%) Azure
3 12 (2.58%) IaaS
4 11 (2.37%) AWS
5 8 (1.72%) OneDrive
6 7 (1.51%) Azure Active Directory
6 7 (1.51%) G Suite
6 7 (1.51%) Yammer
7 6 (1.29%) Cloud Computing
8 5 (1.08%) SaaS
9 4 (0.86%) Mimecast
9 4 (0.86%) Power Platform
9 4 (0.86%) Twilio
10 3 (0.65%) PaaS
10 3 (0.65%) Slack
11 2 (0.43%) Trello
12 1 (0.22%) Adobe Creative Cloud
12 1 (0.22%) Asana
Communications & Networking
1 150 (32.26%) Firewall
2 137 (29.46%) WAN
3 136 (29.25%) LAN
4 86 (18.49%) VPN
5 83 (17.85%) DNS
6 79 (16.99%) TCP/IP
6 79 (16.99%) Wireless
7 66 (14.19%) DHCP
8 47 (10.11%) Network Security
8 47 (10.11%) Skype
9 46 (9.89%) BGP
10 44 (9.46%) MPLS
10 44 (9.46%) OSPF
11 43 (9.25%) Wi-Fi
12 42 (9.03%) Internet
13 40 (8.60%) Unified Communications
14 35 (7.53%) IPsec
15 34 (7.31%) VLAN
16 30 (6.45%) PBX
17 29 (6.24%) WLAN
Database & Business Intelligence
1 30 (6.45%) SQL Server
2 9 (1.94%) SQL Server 2012
3 6 (1.29%) SQL Server 2016
4 4 (0.86%) Power BI
5 2 (0.43%) Amazon RDS
5 2 (0.43%) SQL Server 2005
5 2 (0.43%) SQL Server 2008
5 2 (0.43%) SQL Server 2014
6 1 (0.22%) Data Lake
6 1 (0.22%) Geospatial Data
6 1 (0.22%) Oracle Reports
6 1 (0.22%) RDBMS
6 1 (0.22%) Relational Database
Development Applications
1 18 (3.87%) JIRA
2 6 (1.29%) Git (software)
3 5 (1.08%) Atlassian Bamboo
3 5 (1.08%) Jenkins
3 5 (1.08%) VSS/SourceSafe
4 4 (0.86%) CMake
5 3 (0.65%) JUnit
5 3 (0.65%) Mockito
6 2 (0.43%) AppScan
6 2 (0.43%) GDB
6 2 (0.43%) Rational DOORS
6 2 (0.43%) Selenium
6 2 (0.43%) Team Foundation Server
7 1 (0.22%) ClearCase
7 1 (0.22%) Subversion
General
1 56 (12.04%) Telecoms
2 37 (7.96%) Finance
3 15 (3.23%) Public Sector
4 12 (2.58%) Retail
5 6 (1.29%) Advertising
5 6 (1.29%) Banking
5 6 (1.29%) Electronics
6 4 (0.86%) Local Government
6 4 (0.86%) Military
7 3 (0.65%) Billing
7 3 (0.65%) Law
7 3 (0.65%) Manufacturing
7 3 (0.65%) Marketing
7 3 (0.65%) Publishing
8 2 (0.43%) Investment Banking
9 1 (0.22%) Automotive
9 1 (0.22%) Back Office
9 1 (0.22%) Financial Institution
9 1 (0.22%) French Language
9 1 (0.22%) Multimedia
Job Titles
1 106 (22.80%) Network Engineer
2 66 (14.19%) Analyst
3 56 (12.04%) Support Engineer
4 33 (7.10%) Desktop Support
5 29 (6.24%) 2nd Line Support
6 26 (5.59%) Desktop Engineer
7 25 (5.38%) Architect
8 23 (4.95%) 2nd Line Engineer
8 23 (4.95%) Desktop Support Engineer
8 23 (4.95%) Infrastructure Engineer
8 23 (4.95%) VoIP Engineer
9 20 (4.30%) Developer
9 20 (4.30%) IT Support
9 20 (4.30%) Service Analyst
9 20 (4.30%) Support Analyst
10 19 (4.09%) Cisco Engineer
10 19 (4.09%) Service Desk Analyst
11 17 (3.66%) 2nd Line Support Engineer
12 16 (3.44%) 2nd Line Desktop Support
13 15 (3.23%) IT Engineer
Libraries, Frameworks & Software Standards
1 10 (2.15%) Web Services
2 7 (1.51%) JSON
2 7 (1.51%) REST
2 7 (1.51%) XML
3 6 (1.29%) 802.1X
3 6 (1.29%) Middleware
3 6 (1.29%) XMPP
4 5 (1.08%) Apache Flex
4 5 (1.08%) CCXML
4 5 (1.08%) GraphQL
4 5 (1.08%) VXML
5 2 (0.43%) .NET
5 2 (0.43%) .NET Framework
5 2 (0.43%) FIX Protocol
5 2 (0.43%) FreeSWITCH
6 1 (0.22%) LAMP
6 1 (0.22%) LDAP
6 1 (0.22%) SOAP
6 1 (0.22%) V-Ray
6 1 (0.22%) YAML
Miscellaneous
1 49 (10.54%) Data Centre
2 35 (7.53%) Video Conferencing
3 21 (4.52%) Analytical Skills
4 18 (3.87%) Self-Motivation
5 16 (3.44%) Driving Licence
6 13 (2.80%) IVR
7 12 (2.58%) Blackberry
7 12 (2.58%) Management Information System
8 10 (2.15%) NHS
8 10 (2.15%) User Experience
9 8 (1.72%) Smartphone
10 7 (1.51%) Handset
10 7 (1.51%) iPhone
10 7 (1.51%) Media Streaming
11 6 (1.29%) PKI
12 5 (1.08%) Client/Server
12 5 (1.08%) Clustering
12 5 (1.08%) iPad
12 5 (1.08%) VUI
13 4 (0.86%) Linux Command Line
Operating Systems
1 194 (41.72%) Windows
2 110 (23.66%) Windows 10
3 67 (14.41%) Windows Server
4 54 (11.61%) Windows 7
5 41 (8.82%) Linux
6 27 (5.81%) Android
7 22 (4.73%) Windows Server 2012
8 19 (4.09%) Windows Server 2008
9 14 (3.01%) Mac OS
10 10 (2.15%) Apple iOS
11 8 (1.72%) Embedded Linux
12 5 (1.08%) Windows Embedded Compact
12 5 (1.08%) Windows Server 2003
13 4 (0.86%) Windows 8
14 3 (0.65%) Mac OS X
15 2 (0.43%) VMS
16 1 (0.22%) Ubuntu
16 1 (0.22%) Unix
16 1 (0.22%) Windows XP
Processes & Methodologies
1 82 (17.63%) ITIL
2 52 (11.18%) Migration
3 38 (8.17%) Problem-Solving
4 36 (7.74%) Incident Management
5 34 (7.31%) Project Delivery
6 32 (6.88%) Service Delivery
7 31 (6.67%) Infrastructure Engineering
8 27 (5.81%) Network Design
8 27 (5.81%) Service Management
9 25 (5.38%) Change Management
10 22 (4.73%) Problem Management
11 21 (4.52%) Stakeholder Management
12 20 (4.30%) Configuration Management
12 20 (4.30%) Disaster Recovery
12 20 (4.30%) Network Monitoring
13 18 (3.87%) Load Balancing
14 17 (3.66%) Project Management
15 16 (3.44%) ITSM
16 15 (3.23%) Agile Software Development
17 14 (3.01%) Software Engineering
Programming Languages
1 22 (4.73%) C
1 22 (4.73%) SQL
2 18 (3.87%) Python
3 17 (3.66%) Embedded C
4 14 (3.01%) PowerShell
5 7 (1.51%) C++
5 7 (1.51%) JavaScript
6 5 (1.08%) Embedded C++
6 5 (1.08%) Java
6 5 (1.08%) Shell Script
7 4 (0.86%) Bash Shell
8 2 (0.43%) C#
8 2 (0.43%) Ruby
9 1 (0.22%) PHP
9 1 (0.22%) PHP 7
Qualifications
1 102 (21.94%) Cisco Certification
2 75 (16.13%) CCNA
3 67 (14.41%) Security Cleared
4 59 (12.69%) CCNP
5 37 (7.96%) SC Cleared
6 27 (5.81%) Degree
7 25 (5.38%) Microsoft Certification
8 21 (4.52%) CCIE
9 18 (3.87%) MCSE
10 15 (3.23%) BPSS Clearance
11 11 (2.37%) BC Cleared
11 11 (2.37%) CCIP
12 10 (2.15%) CCDA
12 10 (2.15%) CCDP
13 9 (1.94%) CISSP
14 6 (1.29%) DV Cleared
14 6 (1.29%) ITIL Certification
15 5 (1.08%) Citrix Certification
16 4 (0.86%) CCIE Routing and Switching
16 4 (0.86%) MCP
Quality Assurance & Compliance
1 29 (6.24%) SLA
2 11 (2.37%) PCI DSS
3 9 (1.94%) ISO/IEC 27001
4 6 (1.29%) GDPR
5 5 (1.08%) QA
6 2 (0.43%) COBIT
6 2 (0.43%) Disclosure Scotland
7 1 (0.22%) Sarbanes-Oxley
7 1 (0.22%) SSAE 16
System Software
1 158 (33.98%) Active Directory
2 48 (10.32%) VMware Infrastructure
3 20 (4.30%) Hyper-V
4 13 (2.80%) vSphere
5 12 (2.58%) XenApp
6 10 (2.15%) Firmware
6 10 (2.15%) Virtual Machines
6 10 (2.15%) XenDesktop
7 8 (1.72%) VMware Workstation
8 6 (1.29%) Virtual Desktop
9 5 (1.08%) Microsoft App-V
10 4 (0.86%) VMware Server
11 2 (0.43%) Kamailio
11 2 (0.43%) VMware ESXi
11 2 (0.43%) Xen
12 1 (0.22%) ProxySG
12 1 (0.22%) Terminal Services
12 1 (0.22%) UAG
12 1 (0.22%) VMware NSX
Systems Management
1 37 (7.96%) SCCM
2 15 (3.23%) AirWatch
2 15 (3.23%) Cisco CUCM
2 15 (3.23%) Microsoft Intune
3 10 (2.15%) FortiGate
4 7 (1.51%) Cisco Prime
5 6 (1.29%) WSUS
6 5 (1.08%) SCOM
6 5 (1.08%) Single Sign-On
7 4 (0.86%) Cisco UCCX
7 4 (0.86%) Jamf Pro
7 4 (0.86%) vCenter Server
8 3 (0.65%) PaperCut
9 2 (0.43%) HP Fortify
9 2 (0.43%) Microsoft Clustering
9 2 (0.43%) Nessus
9 2 (0.43%) WebInspect
10 1 (0.22%) Cisco UCCE
10 1 (0.22%) McAfee ePO
10 1 (0.22%) Symantec Enterprise Vault
Vendors
1 197 (42.37%) Cisco
2 103 (22.15%) Microsoft
3 65 (13.98%) VMware
4 54 (11.61%) Citrix
5 38 (8.17%) Juniper
6 24 (5.16%) Avaya
7 23 (4.95%) Palo Alto
8 20 (4.30%) Apple
9 19 (4.09%) CheckPoint
10 18 (3.87%) Meraki
11 15 (3.23%) Dell
11 15 (3.23%) SolarWinds
12 14 (3.01%) ServiceNow
13 12 (2.58%) Mitel
13 12 (2.58%) NetApp
13 12 (2.58%) Oracle
14 11 (2.37%) HP
15 10 (2.15%) F5
15 10 (2.15%) Google
16 9 (1.94%) Aruba