Period
to 16 September 2019

The following table provides summary statistics for contract job vacancies with a requirement for VoIP skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited VoIP over the 6 months to 16 September 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Voice Over IP (VoIP)
UK
6 months to
16 Sep 2019
Same period 2018 Same period 2017
Rank 351 416 410
Rank change year-on-year +65 -6 -79
Contract jobs citing VoIP 614 602 553
As % of all contract IT jobs advertised in the UK 0.69% 0.59% 0.57%
As % of the Communications & Networking category 5.27% 4.46% 4.18%
Number of daily rates quoted 363 363 337
UK median daily rate £325 £350 £375
Median daily rate % change year-on-year -7.14% -6.67% -
10th Percentile £152 £133 £150
90th Percentile £514 £573 £504
UK excluding London median daily rate £325 £328 £375
% change year-on-year -0.76% -12.67% +0.67%
Number of hourly rates quoted 41 55 46
UK median hourly rate £19.00 £20.00 £17.15
Median hourly rate % change year-on-year -5.00% +16.60% -51.13%
10th Percentile £15.00 £12.20 £10.06
90th Percentile £44.50 £36.65 £48.35
UK excluding London median hourly rate £17.50 £18.64 £16.81
% change year-on-year -6.09% +10.89% -48.29%

VoIP is in the Communications and Computer Networking category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for communications or computer networking skills.

All Communications and Computer Networking Skills
UK
Contract vacancies with a requirement for communications or computer networking skills 11,656 13,509 13,244
As % of all contract IT jobs advertised in the UK 13.13% 13.32% 13.54%
Number of daily rates quoted 7,091 8,203 7,998
UK median daily rate £425 £425 £400
Median daily rate % change year-on-year - +6.25% -
10th Percentile £200 £200 £198
90th Percentile £600 £606 £583
UK excluding London median daily rate £400 £400 £375
% change year-on-year - +6.67% -
Number of hourly rates quoted 621 714 739
UK median hourly rate £26.00 £20.00 £19.00
Median hourly rate % change year-on-year +30.00% +5.26% -24.00%
10th Percentile £13.00 £12.23 £10.96
90th Percentile £52.50 £47.95 £48.75
UK excluding London median hourly rate £23.50 £19.19 £18.50
% change year-on-year +22.44% +3.74% -26.00%

VoIP
Job Vacancy Trend

Job postings citing VoIP as a percentage of all IT jobs advertised.

Job vacancy trend for VoIP in the UK

VoIP
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing VoIP.

Contractor daily rate trend for VoIP in the UK

VoIP
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing VoIP over the 6 months to 16 September 2019.

Contractor daily rate histogram for VoIP in the UK

VoIP
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing VoIP.

Contractor hourly rate trend for VoIP in the UK

VoIP
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing VoIP over the 6 months to 16 September 2019.

Contractor hourly rate histogram for VoIP in the UK

VoIP
Top 15 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing VoIP within the UK over the 6 months to 16 September 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +60 559 £325 -7.14% 324
UK excluding London +62 416 £325 -0.76% 265
London 0 168 £325 -13.33% 74
South East +64 160 £313 -6.02% 76
North of England +48 101 £295 -28.05% 75
North West +25 66 £225 -46.11% 37
Midlands +38 58 £303 +0.83% 31
East of England +9 47 £375 +114.29% 20
East Midlands +34 32 £260 -20.00% 18
Yorkshire +28 30 £375 -9.09% 26
West Midlands +20 26 £313 +42.05% 13
South West -19 24 £365 +8.15% 48
Scotland +47 17 £213 -5.56% 9
Wales +3 9 £305 -18.67% 6
North East +19 5 £369 -1.60% 12

For the 6 months to 16 September 2019, IT contractor jobs citing VoIP also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads with a requirement for VoIP.

1 277 (45.11%) Cisco
2 221 (35.99%) Firewall
3 217 (35.34%) Windows
4 195 (31.76%) WAN
5 193 (31.43%) LAN
6 159 (25.90%) Active Directory
7 152 (24.76%) Cisco Certification
8 145 (23.62%) Office 365
9 137 (22.31%) Microsoft
10 121 (19.71%) Telecoms
11 118 (19.22%) VPN
12 116 (18.89%) ITIL
12 116 (18.89%) Windows 10
13 115 (18.73%) CCNP
14 103 (16.78%) TCP/IP
15 90 (14.66%) Network Security
16 87 (14.17%) CCNA
17 82 (13.36%) MPLS
18 81 (13.19%) DNS
19 79 (12.87%) Windows Server
20 77 (12.54%) Wi-Fi
21 75 (12.21%) Wireless
22 74 (12.05%) BGP
23 71 (11.56%) Linux
24 70 (11.40%) CheckPoint
25 64 (10.42%) Data Centre
26 63 (10.26%) OSPF
27 61 (9.93%) DHCP
27 61 (9.93%) Cisco ASA
28 60 (9.77%) Citrix

VoIP
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 48 (7.82%) Skype for Business
2 39 (6.35%) MS Exchange
3 28 (4.56%) SharePoint
4 11 (1.79%) Exchange Server 2010
5 9 (1.47%) Exchange Server 2013
6 7 (1.14%) IIS
6 7 (1.14%) MS Project Server
7 5 (0.81%) IBM Notes
8 4 (0.65%) BizTalk Server
9 3 (0.49%) Confluence
10 2 (0.33%) Blackberry Enterprise Server
10 2 (0.33%) CMS
10 2 (0.33%) JBoss
10 2 (0.33%) Tomcat
11 1 (0.16%) Apache
11 1 (0.16%) OpenStack
11 1 (0.16%) SharePoint Server
Applications
1 45 (7.33%) Microsoft Office
2 10 (1.63%) Microsoft Project
3 4 (0.65%) Microsoft Excel
3 4 (0.65%) MS Visio
4 2 (0.33%) Shockwave
5 1 (0.16%) AutoCAD
5 1 (0.16%) Microsoft PowerPoint
Business Applications
1 1 (0.16%) assyst
1 1 (0.16%) Remedy ITSM
Cloud Services
1 145 (23.62%) Office 365
2 50 (8.14%) Azure
3 29 (4.72%) AWS
4 12 (1.95%) Azure Active Directory
5 10 (1.63%) G Suite
6 9 (1.47%) Cloud Computing
7 6 (0.98%) SaaS
8 5 (0.81%) Dynamics 365
9 4 (0.65%) Google Analytics
10 3 (0.49%) IaaS
10 3 (0.49%) Mimecast
10 3 (0.49%) PaaS
11 2 (0.33%) iTunes
11 2 (0.33%) Slack
11 2 (0.33%) Trello
11 2 (0.33%) Twilio
12 1 (0.16%) Adobe Creative Cloud
12 1 (0.16%) Azure ExpressRoute
12 1 (0.16%) OneDrive
12 1 (0.16%) Yammer
Communications & Networking
1 221 (35.99%) Firewall
2 195 (31.76%) WAN
3 193 (31.43%) LAN
4 118 (19.22%) VPN
5 103 (16.78%) TCP/IP
6 90 (14.66%) Network Security
7 82 (13.36%) MPLS
8 81 (13.19%) DNS
9 77 (12.54%) Wi-Fi
10 75 (12.21%) Wireless
11 74 (12.05%) BGP
12 63 (10.26%) OSPF
13 61 (9.93%) Cisco ASA
13 61 (9.93%) DHCP
14 53 (8.63%) Ethernet
15 49 (7.98%) Skype
16 43 (7.00%) Unified Communications
17 38 (6.19%) PBX
18 37 (6.03%) Cisco IOS
19 36 (5.86%) Internet
Database & Business Intelligence
1 35 (5.70%) SQL Server
2 10 (1.63%) SQL Server 2012
3 9 (1.47%) SQL Server 2008
4 3 (0.49%) MySQL
5 2 (0.33%) Amazon RDS
5 2 (0.33%) DB2
5 2 (0.33%) Informix
5 2 (0.33%) MS Access
6 1 (0.16%) BusinessObjects
6 1 (0.16%) Data Warehouse
6 1 (0.16%) Geospatial Data
6 1 (0.16%) Oracle Database
6 1 (0.16%) Oracle Discoverer
6 1 (0.16%) Oracle Reports
6 1 (0.16%) SQL Server 2016
Development Applications
1 19 (3.09%) JIRA
2 7 (1.14%) ClearQuest
3 6 (0.98%) ClearCase
3 6 (0.98%) Redmine
3 6 (0.98%) Sonatype Nexus
4 5 (0.81%) Team Foundation Server
5 4 (0.65%) WinDbg
6 3 (0.49%) Atlassian Bamboo
6 3 (0.49%) Git (software)
6 3 (0.49%) Jenkins
7 2 (0.33%) CMake
7 2 (0.33%) JUnit
7 2 (0.33%) Mockito
8 1 (0.16%) AppScan
8 1 (0.16%) GDB
8 1 (0.16%) Hudson
8 1 (0.16%) Metasploit
8 1 (0.16%) Selenium
8 1 (0.16%) Subversion
8 1 (0.16%) Visual Studio
General
1 121 (19.71%) Telecoms
2 36 (5.86%) Finance
3 35 (5.70%) Public Sector
4 11 (1.79%) Retail
5 10 (1.63%) Banking
5 10 (1.63%) Manufacturing
6 9 (1.47%) Billing
7 8 (1.30%) Military
8 7 (1.14%) Electronics
9 6 (0.98%) Legal
10 5 (0.81%) Local Government
11 4 (0.65%) Advertising
11 4 (0.65%) Investment Banking
11 4 (0.65%) Marketing
12 2 (0.33%) French Language
12 2 (0.33%) Multimedia
13 1 (0.16%) German Language
13 1 (0.16%) Law
13 1 (0.16%) Publishing
13 1 (0.16%) Spanish Language
Job Titles
1 145 (23.62%) Network Engineer
2 84 (13.68%) Support Engineer
3 53 (8.63%) Analyst
4 51 (8.31%) Cisco Engineer
5 39 (6.35%) Desktop Engineer
5 39 (6.35%) Project Manager
6 38 (6.19%) Infrastructure Engineer
7 37 (6.03%) Desktop Support
8 32 (5.21%) Cisco Network Engineer
9 28 (4.56%) Architect
10 27 (4.40%) Desktop Support Engineer
11 26 (4.23%) 2nd Line Support
12 24 (3.91%) Support Analyst
13 21 (3.42%) IT Support
13 21 (3.42%) Senior Network Engineer
14 20 (3.26%) VoIP Engineer
15 19 (3.09%) Embedded Engineer
15 19 (3.09%) Network Support
15 19 (3.09%) Software Engineer
16 18 (2.93%) Voice Engineer
Libraries, Frameworks & Software Standards
1 21 (3.42%) Qt
2 14 (2.28%) Web Services
3 12 (1.95%) 802.1X
4 8 (1.30%) LDAP
5 4 (0.65%) .NET
5 4 (0.65%) Node.js
5 4 (0.65%) REST
6 3 (0.49%) Apache Flex
6 3 (0.49%) ASP.NET Web API
6 3 (0.49%) CCXML
6 3 (0.49%) GraphQL
6 3 (0.49%) JSON
6 3 (0.49%) Middleware
6 3 (0.49%) VXML
6 3 (0.49%) XML
7 2 (0.33%) Flash
7 2 (0.33%) VML
8 1 (0.16%) FreeSWITCH
8 1 (0.16%) POSIX
8 1 (0.16%) X-Windows
Miscellaneous
1 64 (10.42%) Data Centre
2 35 (5.70%) Video Conferencing
3 29 (4.72%) Handset
4 28 (4.56%) Analytical Skills
5 22 (3.58%) Blackberry
6 20 (3.26%) iPhone
7 13 (2.12%) User Experience
8 12 (1.95%) Management Information System
9 10 (1.63%) Client/Server
9 10 (1.63%) IVR
10 9 (1.47%) Self-Motivation
10 9 (1.47%) Smartphone
11 8 (1.30%) Clustering
11 8 (1.30%) Driving Licence
11 8 (1.30%) iPad
11 8 (1.30%) NHS
12 7 (1.14%) Embedded Systems
13 6 (0.98%) Fat Client
13 6 (0.98%) PKI
13 6 (0.98%) Public Cloud
Operating Systems
1 217 (35.34%) Windows
2 116 (18.89%) Windows 10
3 79 (12.87%) Windows Server
4 71 (11.56%) Linux
5 44 (7.17%) Android
6 41 (6.68%) Windows 7
6 41 (6.68%) Windows Server 2012
7 31 (5.05%) Windows Server 2008
8 27 (4.40%) Mac OS
9 18 (2.93%) Apple iOS
10 17 (2.77%) Unix
11 9 (1.47%) Embedded Linux
12 6 (0.98%) FreeBSD
13 5 (0.81%) Mac OS X
14 4 (0.65%) Check Point GAiA
14 4 (0.65%) Windows 8
14 4 (0.65%) Windows Server 2003
15 3 (0.49%) Windows XP
16 2 (0.33%) Windows Embedded Compact
17 1 (0.16%) Windows Vista
Processes & Methodologies
1 116 (18.89%) ITIL
2 53 (8.63%) Problem-Solving
3 52 (8.47%) Migration
4 43 (7.00%) Project Management
5 37 (6.03%) Service Delivery
6 36 (5.86%) Infrastructure Engineering
6 36 (5.86%) Network Design
7 33 (5.37%) Incident Management
7 33 (5.37%) Network Monitoring
7 33 (5.37%) Software Engineering
8 32 (5.21%) Project Delivery
9 31 (5.05%) Service Management
10 27 (4.40%) Change Management
11 24 (3.91%) Network Management
11 24 (3.91%) Problem Management
11 24 (3.91%) Time Management
12 23 (3.75%) Agile Software Development
12 23 (3.75%) High Availability
12 23 (3.75%) Load Balancing
13 20 (3.26%) Stakeholder Management
Programming Languages
1 34 (5.54%) C
2 33 (5.37%) C++
3 31 (5.05%) SQL
4 27 (4.40%) Python
5 20 (3.26%) Bash Shell
6 12 (1.95%) PowerShell
7 9 (1.47%) Embedded C
8 8 (1.30%) Embedded C++
8 8 (1.30%) JavaScript
9 7 (1.14%) Java
10 6 (0.98%) C#
11 4 (0.65%) Ruby
11 4 (0.65%) TypeScript
11 4 (0.65%) VBScript
12 3 (0.49%) Shell Script
13 2 (0.33%) Perl
14 1 (0.16%) Lua
14 1 (0.16%) PHP
14 1 (0.16%) Tcl
14 1 (0.16%) VB
Qualifications
1 152 (24.76%) Cisco Certification
2 115 (18.73%) CCNP
3 87 (14.17%) CCNA
4 57 (9.28%) Security Cleared
5 43 (7.00%) CCIE
6 39 (6.35%) SC Cleared
7 22 (3.58%) Degree
8 18 (2.93%) Microsoft Certification
9 16 (2.61%) CCDP
9 16 (2.61%) MCSE
10 14 (2.28%) BPSS Clearance
10 14 (2.28%) CISSP
11 12 (1.95%) BC Cleared
12 10 (1.63%) CCIP
13 9 (1.47%) TOGAF Certification
14 7 (1.14%) CCSP
14 7 (1.14%) VMware Certified Professional (VCP)
15 6 (0.98%) CCDA
15 6 (0.98%) DBS Check
15 6 (0.98%) ITIL Certification
Quality Assurance & Compliance
1 52 (8.47%) SLA
2 9 (1.47%) QA
3 8 (1.30%) ISO/IEC 27001
4 7 (1.14%) PCI DSS
5 4 (0.65%) GDPR
6 3 (0.49%) PMO
7 1 (0.16%) COBIT
7 1 (0.16%) Disclosure Scotland
7 1 (0.16%) ISO 22301
7 1 (0.16%) ISO 9001
7 1 (0.16%) ISO/IEC 20000
7 1 (0.16%) JSP 440
System Software
1 159 (25.90%) Active Directory
2 32 (5.21%) VMware Infrastructure
3 16 (2.61%) Hyper-V
4 11 (1.79%) Firmware
5 10 (1.63%) XenApp
6 8 (1.30%) Virtual Machines
7 7 (1.14%) ISA Server
8 5 (0.81%) Microsoft App-V
8 5 (0.81%) vSphere
9 4 (0.65%) Virtual Desktop
9 4 (0.65%) VMware ESXi
10 3 (0.49%) Terminal Services
10 3 (0.49%) XenDesktop
11 2 (0.33%) iptables
11 2 (0.33%) Terminal Server
11 2 (0.33%) Xen
12 1 (0.16%) ProxySG
12 1 (0.16%) Samba
12 1 (0.16%) VMware NSX
12 1 (0.16%) VMware Workstation
Systems Management
1 41 (6.68%) SCCM
2 26 (4.23%) Cisco CUCM
3 23 (3.75%) Microsoft Intune
4 16 (2.61%) Jamf Pro
5 15 (2.44%) SCOM
6 13 (2.12%) FortiGate
7 10 (1.63%) Nagios
8 9 (1.47%) AirWatch
9 8 (1.30%) Failover Clustering
10 6 (0.98%) Cisco Prime
10 6 (0.98%) Cisco UCCX
11 5 (0.81%) PaperCut
11 5 (0.81%) Single Sign-On
11 5 (0.81%) WSUS
12 4 (0.65%) Ansible
12 4 (0.65%) Iperf
12 4 (0.65%) NetBackup
12 4 (0.65%) SCVMM
12 4 (0.65%) SolarWinds Orion
13 3 (0.49%) Backup Exec
Vendors
1 277 (45.11%) Cisco
2 137 (22.31%) Microsoft
3 70 (11.40%) CheckPoint
4 60 (9.77%) Citrix
5 54 (8.79%) VMware
6 48 (7.82%) Juniper
7 41 (6.68%) F5
8 38 (6.19%) Palo Alto
9 37 (6.03%) SolarWinds
10 35 (5.70%) Apple
10 35 (5.70%) Avaya
11 26 (4.23%) Mitel
12 23 (3.75%) Meraki
13 21 (3.42%) HP
14 16 (2.61%) Google
15 15 (2.44%) Aruba
15 15 (2.44%) Fortinet
15 15 (2.44%) McAfee
16 14 (2.28%) BT
17 13 (2.12%) Riverbed