Period
to 17 August 2017

The following table provides summary statistics for contract job vacancies with a requirement for VoIP skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited VoIP over the 6 months to 17 August 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Voice Over IP (VoIP)
UK
6 months to
17 Aug 2017
Same period 2016 Same period 2015
Rank 395 326 298
Rank change year-on-year -69 -28 +11
Contract jobs citing VoIP 562 810 917
As % of all contract IT jobs advertised in the UK 0.59% 0.74% 0.81%
As % of the Communications & Networking category 4.25% 4.73% 5.64%
Number of daily rates quoted 331 453 541
UK median daily rate £375 £375 £338
Median daily rate % change year-on-year - +11.11% +8.00%
10th Percentile £155 £176 £163
90th Percentile £503 £525 £500
UK excluding London median daily rate £375 £360 £325
% change year-on-year +4.17% +10.77% +12.07%
Number of hourly rates quoted 49 58 95
UK median hourly rate £17.50 £35.50 £20.50
Median hourly rate % change year-on-year -50.70% +73.17% +7.89%
10th Percentile £11.20 £11.50 £11.25
90th Percentile £52.80 £47.44 £48.00
UK excluding London median hourly rate £17.50 £25.00 £20.50
% change year-on-year -30.00% +21.95% +2.50%

VoIP is in the communications and computer networking skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for communications and computer networking skills.

Contract Communications & Computer Network Skills
UK
Contract job vacancies with a requirement for communications and computer networking skills 13225 17127 16250
As % of all contract IT job vacancies advertised in the UK 13.82% 15.74% 14.42%
Number of daily rates quoted 7928 10383 9139
UK median daily rate £408 £400 £375
Median daily rate % change year-on-year +1.88% +6.67% +1.35%
10th Percentile £200 £223 £205
90th Percentile £575 £575 £538
UK excluding London median daily rate £375 £375 £350
% change year-on-year - +7.14% +3.70%
Number of hourly rates quoted 743 825 962
UK median hourly rate £19.00 £25.00 £20.55
Median hourly rate % change year-on-year -24.00% +21.65% +5.38%
10th Percentile £11.00 £11.25 £11.18
90th Percentile £50.00 £47.50 £45.00
UK excluding London median hourly rate £18.50 £26.00 £20.77
% change year-on-year -28.85% +25.20% +6.50%

VoIP
Job Vacancy Trend

Job postings citing VoIP as a percentage of all IT jobs advertised.

Job vacancy trend for VoIP in the UK

VoIP
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing VoIP.

Contractor daily rate trend for VoIP in the UK

VoIP
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing VoIP over the 6 months to 17 August 2017.

Contractor daily rate histogram for VoIP in the UK

VoIP
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing VoIP.

Contractor hourly rate trend for VoIP in the UK

VoIP
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing VoIP over the 6 months to 17 August 2017.

Contractor hourly rate histogram for VoIP in the UK

VoIP
Top 16 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing VoIP within the UK over the 6 months to 17 August 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -47 525 £375 - 127
UK excluding London -11 361 £375 +4.17% 95
London -50 188 £375 -7.41% 39
South East -22 114 £388 +3.33% 30
North of England +46 78 £413 +26.92% 28
Midlands +19 69 £400 - 13
West Midlands +23 54 £400 -3.03% 11
North West +11 50 £406 +25.00% 16
East of England +10 47 £263 -12.50% 9
South West -54 27 £254 -28.82% 8
Yorkshire +35 24 £394 +18.42% 10
Scotland +40 22 £151 -39.80% 4
East Midlands -1 15 £400 - 2
North East +58 4 £450 - 2
Wales -39 4 £375 +10.29% 3
Isle of Man - 1 - -

For the 6 months to 17 August 2017, IT contractor jobs citing VoIP also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for VoIP.

1 313 (55.69%) Cisco
2 202 (35.94%) Firewall
3 198 (35.23%) WAN
4 197 (35.05%) LAN
5 158 (28.11%) Windows
6 148 (26.33%) Cisco Certification
7 126 (22.42%) Active Directory
7 126 (22.42%) Telecoms
8 123 (21.89%) Microsoft
9 106 (18.86%) VPN
10 96 (17.08%) CCNP
10 96 (17.08%) Wireless
11 89 (15.84%) TCP/IP
12 88 (15.66%) ITIL
13 82 (14.59%) VMware
14 79 (14.06%) DNS
15 76 (13.52%) Project Management
16 72 (12.81%) Data Centre
17 69 (12.28%) MPLS
18 68 (12.10%) Finance
18 68 (12.10%) Wi-Fi
19 67 (11.92%) Windows Server
20 66 (11.74%) OSPF
21 65 (11.57%) BGP
21 65 (11.57%) CCNA
22 63 (11.21%) Microsoft Office
23 61 (10.85%) Linux
23 61 (10.85%) DHCP
23 61 (10.85%) Network Security
23 61 (10.85%) Security Cleared

VoIP
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 55 (9.79%) Skype for Business
2 46 (8.19%) MS Exchange
3 31 (5.52%) Exchange Server 2010
4 20 (3.56%) Exchange Server 2013
5 17 (3.02%) SharePoint
6 8 (1.42%) CMS
7 7 (1.25%) OpenStack
8 6 (1.07%) Exchange Server 2007
9 5 (0.89%) Blackberry Enterprise Server
9 5 (0.89%) SAS
10 4 (0.71%) Apache
10 4 (0.71%) IIS
10 4 (0.71%) SharePoint 2013
11 1 (0.18%) IBM Notes
11 1 (0.18%) Oracle SOA Suite
11 1 (0.18%) SharePoint Server
Applications
1 63 (11.21%) Microsoft Office
2 19 (3.38%) Microsoft Excel
3 13 (2.31%) MS Visio
4 9 (1.60%) Microsoft PowerPoint
5 3 (0.53%) InfoPath
5 3 (0.53%) Microsoft Project
6 2 (0.36%) Photoshop
6 2 (0.36%) Spreadsheet
7 1 (0.18%) Adobe Creative Suite
7 1 (0.18%) AutoCAD
7 1 (0.18%) Shockwave
Business Applications
1 4 (0.71%) Cisco SocialMiner
1 4 (0.71%) Unit4 Business World
2 3 (0.53%) Dynamics CRM
3 2 (0.36%) Dynamics GP
3 2 (0.36%) Teamcenter
4 1 (0.18%) Remedy ITSM
Cloud Services
1 46 (8.19%) Office 365
2 25 (4.45%) Microsoft Azure
3 12 (2.14%) Amazon AWS
4 10 (1.78%) SaaS
5 9 (1.60%) IaaS
6 5 (0.89%) IBM Cloud
7 3 (0.53%) Mimecast
7 3 (0.53%) Yammer
8 2 (0.36%) Azure Active Directory
8 2 (0.36%) Cloud Computing
8 2 (0.36%) G Suite
8 2 (0.36%) PaaS
Communications & Networking
1 202 (35.94%) Firewall
2 198 (35.23%) WAN
3 197 (35.05%) LAN
4 106 (18.86%) VPN
5 96 (17.08%) Wireless
6 89 (15.84%) TCP/IP
7 79 (14.06%) DNS
8 69 (12.28%) MPLS
9 68 (12.10%) Wi-Fi
10 66 (11.74%) OSPF
11 65 (11.57%) BGP
12 61 (10.85%) DHCP
12 61 (10.85%) Network Security
13 59 (10.50%) Unified Communications
14 53 (9.43%) Cisco ASA
15 50 (8.90%) VLAN
16 47 (8.36%) Ethernet
17 44 (7.83%) ISDN
17 44 (7.83%) Skype
18 43 (7.65%) EIGRP
Database & Business Intelligence
1 23 (4.09%) SQL Server
2 9 (1.60%) SQL Server 2012
3 6 (1.07%) SQL Server 2008
4 5 (0.89%) EDRMS
5 4 (0.71%) MS Access
5 4 (0.71%) MySQL
5 4 (0.71%) Redis
5 4 (0.71%) SQL Server 2005
6 2 (0.36%) Data Mining
7 1 (0.18%) Big Data
Development Applications
1 9 (1.60%) GCC
2 8 (1.42%) GDB
2 8 (1.42%) Subversion
2 8 (1.42%) Trac
3 7 (1.25%) VSS/SourceSafe
4 4 (0.71%) Git (software)
5 3 (0.53%) Selenium
6 2 (0.36%) Rational DOORS
7 1 (0.18%) Eclipse
7 1 (0.18%) Jenkins
7 1 (0.18%) Sonatype Nexus
7 1 (0.18%) WebDriver
7 1 (0.18%) webpack
General
1 126 (22.42%) Telecoms
2 68 (12.10%) Finance
3 28 (4.98%) Banking
4 13 (2.31%) Retail
5 10 (1.78%) Back Office
6 7 (1.25%) Law
6 7 (1.25%) Legal
7 6 (1.07%) French Language
8 5 (0.89%) Manufacturing
8 5 (0.89%) Marketing
9 4 (0.71%) Advertising
9 4 (0.71%) Financial Institution
9 4 (0.71%) Front Office
9 4 (0.71%) Local Government
10 3 (0.53%) Electronics
10 3 (0.53%) German Language
11 2 (0.36%) Automotive
11 2 (0.36%) Billing
11 2 (0.36%) Publishing
12 1 (0.18%) Corporate Banking
Job Titles
1 121 (21.53%) Network Engineer
2 54 (9.61%) Cisco Engineer
3 53 (9.43%) Project Manager
4 49 (8.72%) Analyst
5 46 (8.19%) Architect
6 45 (8.01%) Support Engineer
7 38 (6.76%) Voice Engineer
8 30 (5.34%) Cisco Network Engineer
8 30 (5.34%) IT Support
9 27 (4.80%) Consultant
10 26 (4.63%) Telecoms Engineer
11 24 (4.27%) Network Specialist
12 23 (4.09%) VoIP Engineer
13 22 (3.91%) Infrastructure Manager
14 20 (3.56%) Network Consultant
14 20 (3.56%) Support Analyst
15 19 (3.38%) Infrastructure Engineer
16 18 (3.20%) 2nd Line Support
16 18 (3.20%) Desktop Support
16 18 (3.20%) Infrastructure Project Manager
Libraries, Frameworks & Software Standards
1 23 (4.09%) XMPP
2 14 (2.49%) 802.1X
3 12 (2.14%) Elastic Stack
4 8 (1.42%) Boost C++ Libraries
4 8 (1.42%) STL
5 6 (1.07%) Web Services
6 5 (0.89%) WAP
7 3 (0.53%) CSS
8 2 (0.36%) .NET
8 2 (0.36%) Flash
9 1 (0.18%) AWT
9 1 (0.18%) HTML
9 1 (0.18%) HTML5
9 1 (0.18%) jQuery
9 1 (0.18%) LAMP
9 1 (0.18%) Node.js
9 1 (0.18%) REST
9 1 (0.18%) RESTful
9 1 (0.18%) SOAP
9 1 (0.18%) Swing
Miscellaneous
1 72 (12.81%) Data Centre
2 37 (6.58%) Analytical Skills
3 34 (6.05%) Video Conferencing
4 20 (3.56%) Management Information System
5 19 (3.38%) Private Cloud
6 17 (3.02%) IVR
7 14 (2.49%) Computer Science
8 11 (1.96%) Cyber Attack
9 10 (1.78%) Clustering
9 10 (1.78%) NHS
10 9 (1.60%) Blackberry
10 9 (1.60%) Driving Licence
11 7 (1.25%) CCTV
11 7 (1.25%) CESG
11 7 (1.25%) iPad
11 7 (1.25%) iPhone
11 7 (1.25%) PMI
11 7 (1.25%) Public Cloud
11 7 (1.25%) RSA SecurID
11 7 (1.25%) Smartphone
Operating Systems
1 158 (28.11%) Windows
2 67 (11.92%) Windows Server
3 61 (10.85%) Linux
4 52 (9.25%) Windows 7
5 42 (7.47%) Windows Server 2012
6 41 (7.30%) Windows 10
7 39 (6.94%) Windows Server 2008
8 20 (3.56%) Unix
9 14 (2.49%) Windows Server 2003
10 8 (1.42%) Mac OS
11 7 (1.25%) Red Hat Enterprise Linux
12 5 (0.89%) Windows 8
13 4 (0.71%) Mac OS X
13 4 (0.71%) Windows XP
14 3 (0.53%) Android
15 2 (0.36%) Apple iOS
15 2 (0.36%) Windows 2000
16 1 (0.18%) Mac OS X Server
16 1 (0.18%) Windows 2000 Server
Processes & Methodologies
1 88 (15.66%) ITIL
2 76 (13.52%) Project Management
3 53 (9.43%) Migration
4 40 (7.12%) PRINCE2
5 33 (5.87%) Disaster Recovery
5 33 (5.87%) Network Design
5 33 (5.87%) Network Management
6 28 (4.98%) Information Security
7 23 (4.09%) Network Monitoring
8 19 (3.38%) Load Balancing
8 19 (3.38%) Open Source
9 17 (3.02%) Network Architecture
10 16 (2.85%) Cybersecurity
11 15 (2.67%) Change Management
11 15 (2.67%) Incident Management
11 15 (2.67%) Service Management
12 14 (2.49%) Stakeholder Management
13 13 (2.31%) Configuration Management
13 13 (2.31%) High Availability
13 13 (2.31%) Problem Management
Programming Languages
1 34 (6.05%) SQL
2 12 (2.14%) C
3 11 (1.96%) Python
4 10 (1.78%) C++
5 8 (1.42%) Perl
5 8 (1.42%) PowerShell
6 3 (0.53%) Bash Shell
6 3 (0.53%) PHP
7 2 (0.36%) Java
7 2 (0.36%) VBScript
8 1 (0.18%) C#
8 1 (0.18%) JavaScript
8 1 (0.18%) Ruby
8 1 (0.18%) Tcl
8 1 (0.18%) TypeScript
Qualifications
1 148 (26.33%) Cisco Certification
2 96 (17.08%) CCNP
3 65 (11.57%) CCNA
4 61 (10.85%) Security Cleared
5 38 (6.76%) SC Cleared
6 36 (6.41%) CCIE
7 26 (4.63%) Degree
8 23 (4.09%) Microsoft Certification
9 21 (3.74%) CCNP Voice
10 20 (3.56%) MCSE
11 18 (3.20%) CCVP
12 16 (2.85%) PMI Certification
13 15 (2.67%) DV Cleared
13 15 (2.67%) PMP
14 14 (2.49%) CISSP
15 13 (2.31%) ITIL Certification
16 11 (1.96%) CCDP
16 11 (1.96%) SANS
16 11 (1.96%) SSCP
17 10 (1.78%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 28 (4.98%) SLA
2 6 (1.07%) PMO
3 5 (0.89%) Disclosure Scotland
3 5 (0.89%) ISO/IEC 27001
4 4 (0.71%) PCI DSS
5 2 (0.36%) COBIT
5 2 (0.36%) Data Quality
5 2 (0.36%) Def Stans
5 2 (0.36%) QA
6 1 (0.18%) Cyber Essentials
6 1 (0.18%) HIPAA
System Software
1 126 (22.42%) Active Directory
2 55 (9.79%) VMware Infrastructure
3 19 (3.38%) Hyper-V
4 13 (2.31%) VMware ESXi
5 12 (2.14%) XenApp
6 11 (1.96%) vSphere
7 8 (1.42%) Virtual Desktop
7 8 (1.42%) Virtual Servers
8 6 (1.07%) Virtual Machines
9 5 (0.89%) NFS
10 4 (0.71%) Microsoft Virtual Server
11 3 (0.53%) XenDesktop
12 2 (0.36%) Firmware
13 1 (0.18%) BitLocker
13 1 (0.18%) Citrix Presentation Server
13 1 (0.18%) DFS Replication
13 1 (0.18%) Terminal Services
13 1 (0.18%) VMware Server
13 1 (0.18%) VMware Workstation
13 1 (0.18%) XenServer
Systems Management
1 50 (8.90%) Cisco CUCM
2 33 (5.87%) Cisco UCCX
3 32 (5.69%) SCCM
4 14 (2.49%) Cisco Prime
4 14 (2.49%) Cisco UCCE
5 12 (2.14%) QRadar
6 8 (1.42%) Nagios
6 8 (1.42%) Nessus
6 8 (1.42%) Nexpose
6 8 (1.42%) Nmap
7 7 (1.25%) AirWatch
7 7 (1.25%) SCOM
8 6 (1.07%) FortiGate
9 5 (0.89%) BMC PATROL
9 5 (0.89%) Cacti
9 5 (0.89%) NetBackup
9 5 (0.89%) vCenter Server
10 4 (0.71%) logstash
10 4 (0.71%) Netcool
10 4 (0.71%) SolarWinds Orion
Vendors
1 313 (55.69%) Cisco
2 123 (21.89%) Microsoft
3 82 (14.59%) VMware
4 53 (9.43%) Avaya
4 53 (9.43%) Juniper
5 52 (9.25%) CheckPoint
6 45 (8.01%) F5
7 38 (6.76%) Citrix
8 35 (6.23%) HP
8 35 (6.23%) SolarWinds
9 30 (5.34%) Apple
10 29 (5.16%) Palo Alto
11 27 (4.80%) Mitel
12 20 (3.56%) NetApp
13 18 (3.20%) Brocade
14 17 (3.02%) Fortinet
15 15 (2.67%) McAfee
16 14 (2.49%) Red Box
17 13 (2.31%) Dell
17 13 (2.31%) Riverbed