Period
to 28 November 2020

The following table provides summary statistics for contract job vacancies with a requirement for VoIP skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited VoIP over the 6 months to 28 November 2020 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Voice Over IP (VoIP)
UK
6 months to
28 Nov 2020
Same period 2019 Same period 2018
Rank 329 338 403
Rank change year-on-year +9 +65 -4
Contract jobs citing VoIP 243 581 635
As % of all contract jobs advertised in the UK 0.66% 0.71% 0.61%
As % of the Communications & Networking category 5.12% 5.20% 4.71%
Number of daily rates quoted 148 360 408
Median daily rate £350 £303 £350
Median daily rate % change year-on-year +15.70% -13.57% +2.94%
10th Percentile £135 £150 £140
90th Percentile £575 £500 £550
UK excluding London median daily rate £310 £300 £365
% change year-on-year +3.33% -17.81% +12.31%
Number of hourly rates quoted 18 47 37
Median hourly rate £19.00 £19.72 £22.50
Median hourly rate % change year-on-year -3.65% -12.36% +36.36%
10th Percentile £15.75 £15.00 £14.78
90th Percentile £60.13 £44.50 £115.00
UK excluding London median hourly rate £18.50 £18.00 £22.50
% change year-on-year +2.78% -20.00% +36.36%

VoIP is in the Communications and Computer Networking category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for communications or computer networking skills.

All Communications and Computer Networking Skills
UK
Contract vacancies with a requirement for communications or computer networking skills 4,745 11,181 13,480
As % of all contract IT jobs advertised in the UK 12.96% 13.62% 12.96%
Number of daily rates quoted 2,716 6,669 8,126
Median daily rate £435 £415 £425
Median daily rate % change year-on-year +4.82% -2.35% +6.25%
10th Percentile £213 £190 £200
90th Percentile £606 £600 £608
UK excluding London median daily rate £400 £400 £400
Number of hourly rates quoted 270 650 638
Median hourly rate £35.00 £23.75 £19.75
Median hourly rate % change year-on-year +47.37% +20.25% +5.61%
10th Percentile £14.85 £13.24 £12.25
90th Percentile £61.03 £52.50 £47.50
Median hourly rate £35.00 £22.50 £18.50
% change year-on-year +55.56% +21.62% +2.78%

VoIP
Job Vacancy Trend

Job postings citing VoIP as a proportion of all IT jobs advertised.

Job vacancy trend for VoIP in the UK

VoIP
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing VoIP.

Daily rate trend for VoIP in the UK

VoIP
Daily Rate Histogram

Daily rate distribution for jobs citing VoIP over the 6 months to 28 November 2020.

Daily rate histogram for VoIP in the UK

VoIP
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing VoIP.

Hourly rate trend for VoIP in the UK

VoIP
Hourly Rate Histogram

Hourly rate distribution of jobs citing VoIP over the 6 months to 28 November 2020.

Hourly rate histogram for VoIP in the UK

VoIP
Top 17 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing VoIP within the UK over the 6 months to 28 November 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +8 196 £358 +14.40% 92
UK excluding London +62 146 £310 +3.33% 85
London +51 69 £458 +40.77% 14
Work from Home -103 49 £455 +51.67% 18
South East +85 33 £310 -5.34% 19
Midlands +61 32 £339 -3.21% 17
South West +112 27 £425 +25.93% 9
North of England +38 25 £182 -35.04% 24
North West +29 21 £178 -10.13% 12
West Midlands +56 20 £431 +11.29% 10
Scotland +65 14 £323 +51.76% 4
East of England +66 12 £293 +1.74% 9
East Midlands +32 12 £250 -19.35% 7
Wales +39 8 £238 -8.65% 3
Yorkshire +36 3 £300 -6.61% 10
North East +33 1 - - 2
Northern Ireland +13 1 - -

For the 6 months to 28 November 2020, IT contractor jobs citing VoIP also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads with a requirement for VoIP.

1 92 (37.86%) Cisco
2 78 (32.10%) WAN
3 76 (31.28%) Firewall
4 75 (30.86%) Microsoft
5 73 (30.04%) Windows
6 62 (25.51%) LAN
7 52 (21.40%) Cisco Certification
8 50 (20.58%) Telecoms
9 49 (20.16%) Active Directory
10 44 (18.11%) Azure
11 42 (17.28%) CCNP
12 41 (16.87%) VMware
13 38 (15.64%) Skype
14 36 (14.81%) DNS
15 35 (14.40%) TCP/IP
15 35 (14.40%) Office 365
16 34 (13.99%) VPN
17 33 (13.58%) ITIL
17 33 (13.58%) CCNA
18 32 (13.17%) Windows 10
19 31 (12.76%) VMware Infrastructure
20 30 (12.35%) Finance
21 29 (11.93%) DHCP
21 29 (11.93%) Security Cleared
21 29 (11.93%) Unified Communications
22 28 (11.52%) Wireless
23 27 (11.11%) Migration
24 26 (10.70%) Microsoft Office
24 26 (10.70%) MPLS
24 26 (10.70%) Network Security

VoIP
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (4.94%) MS Exchange
1 12 (4.94%) Skype for Business
2 6 (2.47%) IIS
2 6 (2.47%) JBoss
2 6 (2.47%) NetWeaver
2 6 (2.47%) WebSphere
3 5 (2.06%) SharePoint
4 2 (0.82%) Exchange Server 2010
5 1 (0.41%) Apache
5 1 (0.41%) Exchange Server 2013
5 1 (0.41%) MS Project Server
Applications
1 26 (10.70%) Microsoft Office
2 3 (1.23%) Microsoft Project
3 1 (0.41%) Chatbot
3 1 (0.41%) MS Visio
Cloud Services
1 44 (18.11%) Azure
2 35 (14.40%) Office 365
3 19 (7.82%) AWS
3 19 (7.82%) SaaS
4 13 (5.35%) Azure Active Directory
5 11 (4.53%) IaaS
5 11 (4.53%) PaaS
6 8 (3.29%) Cloud Computing
7 6 (2.47%) Azure ExpressRoute
8 4 (1.65%) OneDrive
9 3 (1.23%) AWS CloudFormation
10 2 (0.82%) BIME
10 2 (0.82%) Twilio
10 2 (0.82%) Virtual Private Cloud
11 1 (0.41%) Amazon CloudWatch
11 1 (0.41%) AWS Lambda
11 1 (0.41%) Dropbox
11 1 (0.41%) G Suite
11 1 (0.41%) Mimecast
11 1 (0.41%) Serverless
Communications & Networking
1 78 (32.10%) WAN
2 76 (31.28%) Firewall
3 62 (25.51%) LAN
4 38 (15.64%) Skype
5 36 (14.81%) DNS
6 35 (14.40%) TCP/IP
7 34 (13.99%) VPN
8 29 (11.93%) DHCP
8 29 (11.93%) Unified Communications
9 28 (11.52%) Wireless
10 26 (10.70%) MPLS
10 26 (10.70%) Network Security
11 23 (9.47%) Wi-Fi
12 22 (9.05%) BGP
12 22 (9.05%) OSPF
13 21 (8.64%) EIGRP
14 18 (7.41%) Internet
15 17 (7.00%) Cisco ASA
15 17 (7.00%) PBX
15 17 (7.00%) RTP
Database & Business Intelligence
1 11 (4.53%) SQL Server
2 6 (2.47%) Azure SQL Database
2 6 (2.47%) Cosmos DB
2 6 (2.47%) DB2
2 6 (2.47%) MySQL
2 6 (2.47%) SAP HANA
3 4 (1.65%) SQL Server 2008
4 3 (1.23%) Amazon RDS
4 3 (1.23%) Oracle Database
5 1 (0.41%) BusinessObjects
5 1 (0.41%) Geospatial Data
5 1 (0.41%) Oracle Discoverer
5 1 (0.41%) Oracle Reports
5 1 (0.41%) Relational Database
5 1 (0.41%) SQL Server 2012
Development Applications
1 9 (3.70%) JIRA
1 9 (3.70%) Redmine
2 5 (2.06%) VSS/SourceSafe
3 4 (1.65%) MSI
4 1 (0.41%) Android Studio
4 1 (0.41%) ClearQuest
4 1 (0.41%) Team Foundation Server
General
1 50 (20.58%) Telecoms
2 30 (12.35%) Finance
3 22 (9.05%) Public Sector
4 11 (4.53%) Marketing
5 8 (3.29%) Legal
6 7 (2.88%) Manufacturing
7 6 (2.47%) Electronics
7 6 (2.47%) Multimedia
7 6 (2.47%) Pharmaceutical
8 3 (1.23%) Advertising
8 3 (1.23%) Banking
9 2 (0.82%) Financial Institution
10 1 (0.41%) Billing
10 1 (0.41%) Investment Banking
10 1 (0.41%) Law
10 1 (0.41%) Police
Job Titles
1 56 (23.05%) Network Engineer
2 31 (12.76%) Architect
3 26 (10.70%) Analyst
4 22 (9.05%) Support Engineer
5 19 (7.82%) VoIP Engineer
6 16 (6.58%) Cisco Engineer
7 15 (6.17%) Infrastructure Architect
8 14 (5.76%) Cisco Network Engineer
9 13 (5.35%) Infrastructure Engineer
10 11 (4.53%) Developer
10 11 (4.53%) Service Analyst
11 10 (4.12%) iOS Developer
11 10 (4.12%) Service Desk Analyst
12 9 (3.70%) Infrastructure Support
12 9 (3.70%) Voice Engineer
13 8 (3.29%) Programme Manager
13 8 (3.29%) Telecoms Engineer
14 7 (2.88%) Network Support
14 7 (2.88%) Network Support Engineer
14 7 (2.88%) Solutions Architect
Libraries, Frameworks & Software Standards
1 10 (4.12%) iOS SDK
2 6 (2.47%) Middleware
2 6 (2.47%) SAP Basis
2 6 (2.47%) WebRTC
3 5 (2.06%) FreeSWITCH
4 4 (1.65%) LDAP
4 4 (1.65%) XMPP
5 3 (1.23%) REST
6 2 (0.82%) Software Packaging
7 1 (0.41%) 802.1X
7 1 (0.41%) Elastic Stack
7 1 (0.41%) FIX Protocol
7 1 (0.41%) MSMQ
7 1 (0.41%) SOAP
7 1 (0.41%) Web Services
7 1 (0.41%) XML
Miscellaneous
1 19 (7.82%) Video Conferencing
2 16 (6.58%) Data Centre
2 16 (6.58%) IVR
3 8 (3.29%) Management Information System
3 8 (3.29%) Public Cloud
4 7 (2.88%) Driving Licence
4 7 (2.88%) Handset
4 7 (2.88%) PKI
5 6 (2.47%) Analytical Skills
5 6 (2.47%) CCTV
6 5 (2.06%) NHS
6 5 (2.06%) Self-Motivation
7 3 (1.23%) Blackberry
7 3 (1.23%) Frameworx
7 3 (1.23%) Mainframe
7 3 (1.23%) User Experience
8 2 (0.82%) Fibre Optics
8 2 (0.82%) IPTV
9 1 (0.41%) Linux Command Line
9 1 (0.41%) Smartphone
Operating Systems
1 73 (30.04%) Windows
2 32 (13.17%) Windows 10
3 25 (10.29%) Windows Server
4 20 (8.23%) Linux
5 16 (6.58%) Apple iOS
6 11 (4.53%) Windows Server 2008
7 10 (4.12%) Windows 7
8 9 (3.70%) Unix
9 7 (2.88%) Windows Server 2012
10 5 (2.06%) Windows Server 2019
11 3 (1.23%) AIX
11 3 (1.23%) Check Point GAiA
12 2 (0.82%) Android
12 2 (0.82%) OpenWrt
12 2 (0.82%) Windows 8
13 1 (0.41%) Mac OS
13 1 (0.41%) Windows Server 2016
Processes & Methodologies
1 33 (13.58%) ITIL
2 27 (11.11%) Migration
3 22 (9.05%) Agile Software Development
4 20 (8.23%) Disaster Recovery
5 19 (7.82%) Problem-Solving
6 18 (7.41%) Service Delivery
7 17 (7.00%) Infrastructure Engineering
7 17 (7.00%) Service Management
8 15 (6.17%) Cybersecurity
8 15 (6.17%) Problem Management
8 15 (6.17%) Project Management
9 14 (5.76%) Application Virtualisation
9 14 (5.76%) Desktop Virtualisation
10 13 (5.35%) High Availability
10 13 (5.35%) Multi-Factor Authentication
10 13 (5.35%) Programme Management
11 12 (4.94%) Project Delivery
12 11 (4.53%) PRINCE2
13 10 (4.12%) Break/Fix
13 10 (4.12%) Change Management
Programming Languages
1 20 (8.23%) SQL
2 15 (6.17%) C
3 13 (5.35%) Python
4 10 (4.12%) Apple Swift
5 9 (3.70%) PowerShell
6 5 (2.06%) ANSI C
6 5 (2.06%) Objective-C
7 3 (1.23%) R
7 3 (1.23%) VBA
8 2 (0.82%) C++
8 2 (0.82%) Java
8 2 (0.82%) Shell Script
9 1 (0.41%) JavaScript
9 1 (0.41%) PHP
Qualifications
1 52 (21.40%) Cisco Certification
2 42 (17.28%) CCNP
3 33 (13.58%) CCNA
4 29 (11.93%) Security Cleared
5 18 (7.41%) SC Cleared
6 15 (6.17%) BPSS Clearance
7 10 (4.12%) CCIE
7 10 (4.12%) Degree
8 7 (2.88%) DV Cleared
9 6 (2.47%) CCDP
10 5 (2.06%) BC Cleared
10 5 (2.06%) CCDA
10 5 (2.06%) CCIP
11 4 (1.65%) HND
11 4 (1.65%) MCSE
11 4 (1.65%) Microsoft Certification
12 3 (1.23%) CCNP Voice
12 3 (1.23%) HP APS
12 3 (1.23%) Oracle Certification
13 2 (0.82%) CCIE Collaboration
Quality Assurance & Compliance
1 7 (2.88%) PCI DSS
2 6 (2.47%) COBIT
2 6 (2.47%) GDPR
2 6 (2.47%) QA
2 6 (2.47%) SLA
3 4 (1.65%) Disclosure Scotland
3 4 (1.65%) ISO/IEC 20000
4 3 (1.23%) Sarbanes-Oxley
5 1 (0.41%) JSP 440
System Software
1 49 (20.16%) Active Directory
2 31 (12.76%) VMware Infrastructure
3 8 (3.29%) Docker
4 5 (2.06%) Hyper-V
4 5 (2.06%) Kamailio
4 5 (2.06%) VMware NSX
4 5 (2.06%) XenApp
5 4 (1.65%) Microsoft App-V
5 4 (1.65%) Terminal Server
6 1 (0.41%) UAG
6 1 (0.41%) VMware ESXi
6 1 (0.41%) vSphere
Systems Management
1 15 (6.17%) Microsoft Intune
2 11 (4.53%) Cisco CUCM
3 10 (4.12%) WSUS
4 9 (3.70%) SCOM
5 8 (3.29%) Kubernetes
5 8 (3.29%) SCCM
6 6 (2.47%) Cisco Prime
7 5 (2.06%) FortiGate
8 4 (1.65%) Cisco UCCX
8 4 (1.65%) MaaS360
8 4 (1.65%) Netcool
8 4 (1.65%) Tivoli
8 4 (1.65%) WhatsUp Gold
9 3 (1.23%) Ansible
9 3 (1.23%) HAProxy
9 3 (1.23%) ITRS Geneos
9 3 (1.23%) Terraform
10 2 (0.82%) Opscode Chef
10 2 (0.82%) Salt
10 2 (0.82%) SolarWinds Orion
Vendors
1 92 (37.86%) Cisco
2 75 (30.86%) Microsoft
3 41 (16.87%) VMware
4 25 (10.29%) Citrix
5 21 (8.64%) CheckPoint
6 20 (8.23%) SolarWinds
7 19 (7.82%) Avaya
7 19 (7.82%) F5
8 15 (6.17%) McAfee
9 14 (5.76%) HP
9 14 (5.76%) Juniper
9 14 (5.76%) Mitel
9 14 (5.76%) Oracle
10 12 (4.94%) SAP
11 10 (4.12%) Apple
12 9 (3.70%) Meraki
12 9 (3.70%) Palo Alto
13 8 (3.29%) Dell
13 8 (3.29%) Verint
13 8 (3.29%) WatchGuard