Period
to 20 June 2019

The following table provides summary statistics for contract job vacancies with a requirement for VoIP skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited VoIP over the 6 months to 20 June 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Voice Over IP (VoIP)
UK
6 months to
20 Jun 2019
Same period 2018 Same period 2017
Rank 396 433 374
Rank change year-on-year +37 -59 -25
Contract jobs citing VoIP 554 535 587
As % of all contract IT jobs advertised in the UK 0.61% 0.54% 0.64%
As % of the Communications & Networking category 4.84% 4.03% 4.65%
Number of daily rates quoted 343 306 356
UK median daily rate £350 £338 £375
Median daily rate % change year-on-year +3.70% -10.00% -
10th Percentile £163 £150 £164
90th Percentile £518 £525 £525
UK excluding London median daily rate £350 £325 £378
% change year-on-year +7.69% -13.91% +7.86%
Number of hourly rates quoted 42 65 46
UK median hourly rate £18.25 £20.00 £20.00
Median hourly rate % change year-on-year -8.75% - -40.48%
10th Percentile £12.83 £12.20 £11.88
90th Percentile £47.50 £35.90 £48.35
UK excluding London median hourly rate £17.50 £20.00 £17.50
% change year-on-year -12.50% +14.29% -30.00%

VoIP is in the Communications and Computer Networking category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for communications or computer networking skills.

All Communications and Computer Networking Skills
UK
Contract vacancies with a requirement for communications or computer networking skills 11,439 13,288 12,636
As % of all contract IT jobs advertised in the UK 12.61% 13.31% 13.88%
Number of daily rates quoted 7,036 8,175 7,668
UK median daily rate £425 £425 £405
Median daily rate % change year-on-year - +4.94% +1.25%
10th Percentile £201 £205 £206
90th Percentile £610 £600 £575
UK excluding London median daily rate £413 £395 £385
% change year-on-year +4.43% +2.60% +2.67%
Number of hourly rates quoted 552 730 745
UK median hourly rate £21.00 £19.00 £20.00
Median hourly rate % change year-on-year +10.53% -5.00% -23.08%
10th Percentile £12.00 £12.00 £11.25
90th Percentile £50.00 £47.50 £51.99
UK excluding London median hourly rate £18.06 £19.00 £19.19
% change year-on-year -4.97% -0.99% -29.06%

VoIP
Job Vacancy Trend

Job postings citing VoIP as a percentage of all IT jobs advertised.

Job vacancy trend for VoIP in the UK

VoIP
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing VoIP.

Contractor daily rate trend for VoIP in the UK

VoIP
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing VoIP over the 6 months to 20 June 2019.

Contractor daily rate histogram for VoIP in the UK

VoIP
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing VoIP.

Contractor hourly rate trend for VoIP in the UK

VoIP
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing VoIP over the 6 months to 20 June 2019.

Contractor hourly rate histogram for VoIP in the UK

VoIP
Top 16 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing VoIP within the UK over the 6 months to 20 June 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +52 513 £363 +7.41% 70
UK excluding London +47 390 £350 +7.69% 58
South East +66 153 £325 -3.70% 17
London -20 150 £375 +10.29% 15
North of England +43 88 £369 +5.36% 19
North West +36 55 £363 +3.57% 12
Midlands +11 42 £295 +26.88% 7
East of England -4 40 £375 +87.50% 6
South West -29 40 £350 +7.69% 6
Yorkshire +26 31 £400 +33.33% 5
East Midlands +42 25 £245 -34.67% 3
Scotland +22 17 £269 +7.50% 1
West Midlands -19 17 £363 +59.34% 4
Wales -15 8 £350 -12.50% 2
Northern Ireland +12 2 £300 -
North East - 2 £190 - 2

For the 6 months to 20 June 2019, IT contractor jobs citing VoIP also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads with a requirement for VoIP.

1 234 (42.24%) Cisco
2 206 (37.18%) WAN
3 205 (37.00%) LAN
4 201 (36.28%) Windows
5 199 (35.92%) Firewall
6 143 (25.81%) Active Directory
7 138 (24.91%) Cisco Certification
8 133 (24.01%) Microsoft
8 133 (24.01%) VPN
9 125 (22.56%) TCP/IP
10 114 (20.58%) Office 365
11 112 (20.22%) Telecoms
12 111 (20.04%) CCNP
13 95 (17.15%) Data Centre
14 94 (16.97%) Windows 10
15 86 (15.52%) Citrix
16 83 (14.98%) Wireless
17 82 (14.80%) ITIL
18 80 (14.44%) BGP
19 78 (14.08%) OSPF
19 78 (14.08%) Security Cleared
20 73 (13.18%) CheckPoint
21 72 (13.00%) CCNA
22 68 (12.27%) SC Cleared
23 67 (12.09%) MPLS
23 67 (12.09%) Wi-Fi
24 66 (11.91%) VMware
25 64 (11.55%) Linux
26 63 (11.37%) DNS
26 63 (11.37%) Network Security

VoIP
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 41 (7.40%) Skype for Business
2 22 (3.97%) MS Exchange
3 15 (2.71%) SharePoint
4 9 (1.62%) Exchange Server 2010
5 6 (1.08%) Exchange Server 2013
6 5 (0.90%) Confluence
7 4 (0.72%) BizTalk Server
7 4 (0.72%) MS Project Server
8 3 (0.54%) IBM Notes
9 2 (0.36%) Blackberry Enterprise Server
9 2 (0.36%) CMS
9 2 (0.36%) SharePoint Server
10 1 (0.18%) Apache
10 1 (0.18%) Exchange Server 2007
10 1 (0.18%) IIS
10 1 (0.18%) OpenStack
10 1 (0.18%) SharePoint 2013
Applications
1 49 (8.84%) Microsoft Office
2 4 (0.72%) Microsoft Excel
2 4 (0.72%) Microsoft Project
2 4 (0.72%) Shockwave
3 3 (0.54%) MS Visio
4 1 (0.18%) Revit
Business Applications
1 1 (0.18%) assyst
1 1 (0.18%) SystmOne
Cloud Services
1 114 (20.58%) Office 365
2 37 (6.68%) Microsoft Azure
3 21 (3.79%) Amazon AWS
4 10 (1.81%) SaaS
5 8 (1.44%) Mimecast
6 7 (1.26%) Cloud Computing
7 6 (1.08%) Azure Active Directory
7 6 (1.08%) G Suite
8 5 (0.90%) Dynamics 365
8 5 (0.90%) PaaS
9 4 (0.72%) Google Analytics
9 4 (0.72%) IaaS
10 2 (0.36%) Azure ExpressRoute
10 2 (0.36%) Google Cloud Platform
10 2 (0.36%) iTunes
10 2 (0.36%) Virtual Private Cloud
11 1 (0.18%) IBM Cloud
11 1 (0.18%) Slack
Communications & Networking
1 206 (37.18%) WAN
2 205 (37.00%) LAN
3 199 (35.92%) Firewall
4 133 (24.01%) VPN
5 125 (22.56%) TCP/IP
6 83 (14.98%) Wireless
7 80 (14.44%) BGP
8 78 (14.08%) OSPF
9 67 (12.09%) MPLS
9 67 (12.09%) Wi-Fi
10 63 (11.37%) Cisco ASA
10 63 (11.37%) DNS
10 63 (11.37%) Network Security
11 60 (10.83%) DHCP
12 48 (8.66%) Unified Communications
13 46 (8.30%) Skype
14 44 (7.94%) Cisco Nexus
14 44 (7.94%) IPsec
15 41 (7.40%) VLAN
16 40 (7.22%) Multicast
Database & Business Intelligence
1 20 (3.61%) SQL Server
2 6 (1.08%) SQL Server 2012
3 5 (0.90%) SQL Server 2008
4 3 (0.54%) MS Access
5 1 (0.18%) MySQL
5 1 (0.18%) SQL Server 2016
Development Applications
1 16 (2.89%) JIRA
2 8 (1.44%) Sonatype Nexus
3 4 (0.72%) Team Foundation Server
4 3 (0.54%) ClearQuest
4 3 (0.54%) Visual Studio
4 3 (0.54%) WinDbg
5 2 (0.36%) ClearCase
5 2 (0.36%) Redmine
6 1 (0.18%) Burp Suite
6 1 (0.18%) Git (software)
6 1 (0.18%) Hudson
6 1 (0.18%) Metasploit
6 1 (0.18%) Subversion
General
1 112 (20.22%) Telecoms
2 43 (7.76%) Finance
3 11 (1.99%) Banking
4 9 (1.62%) Retail
5 8 (1.44%) Legal
5 8 (1.44%) Manufacturing
6 6 (1.08%) Electronics
7 5 (0.90%) Marketing
8 4 (0.72%) Military
9 3 (0.54%) Financial Institution
10 2 (0.36%) French Language
10 2 (0.36%) International Banking
10 2 (0.36%) Investment Banking
10 2 (0.36%) Law
10 2 (0.36%) Local Government
10 2 (0.36%) Multimedia
10 2 (0.36%) Retail Banking
11 1 (0.18%) Advertising
11 1 (0.18%) Billing
11 1 (0.18%) German Language
Job Titles
1 126 (22.74%) Network Engineer
2 73 (13.18%) Analyst
3 64 (11.55%) Support Engineer
4 37 (6.68%) Cisco Engineer
5 34 (6.14%) Architect
6 29 (5.23%) Project Manager
7 28 (5.05%) Infrastructure Engineer
7 28 (5.05%) Support Analyst
8 26 (4.69%) Cisco Network Engineer
8 26 (4.69%) Desktop Support
9 24 (4.33%) Senior Network Engineer
10 23 (4.15%) 2nd Line Support
11 22 (3.97%) IT Support
12 21 (3.79%) Service Analyst
12 21 (3.79%) Voice Engineer
13 20 (3.61%) IT Analyst
14 19 (3.43%) Desktop Engineer
14 19 (3.43%) Service Desk Analyst
14 19 (3.43%) Software Engineer
15 17 (3.07%) Desktop Support Engineer
Libraries, Frameworks & Software Standards
1 21 (3.79%) Elastic Stack
1 21 (3.79%) Qt
2 16 (2.89%) 802.1X
3 5 (0.90%) LDAP
4 4 (0.72%) Flash
5 3 (0.54%) .NET
5 3 (0.54%) Node.js
5 3 (0.54%) Web Services
6 2 (0.36%) ASP.NET Web API
6 2 (0.36%) VXML
7 1 (0.18%) .NET Framework
7 1 (0.18%) POSIX
7 1 (0.18%) VML
7 1 (0.18%) WAP
7 1 (0.18%) WebRTC
7 1 (0.18%) XMPP
7 1 (0.18%) Yocto
Miscellaneous
1 95 (17.15%) Data Centre
2 32 (5.78%) Video Conferencing
3 29 (5.23%) Analytical Skills
4 24 (4.33%) Management Information System
5 21 (3.79%) Cyberattack
6 17 (3.07%) Handset
7 14 (2.53%) iPhone
8 13 (2.35%) IVR
9 11 (1.99%) Fat Client
9 11 (1.99%) Self-Motivation
9 11 (1.99%) Thin Client
9 11 (1.99%) User Experience
10 10 (1.81%) iPad
10 10 (1.81%) Public Cloud
11 9 (1.62%) Blackberry
11 9 (1.62%) Driving Licence
11 9 (1.62%) Security Operations Centre
12 8 (1.44%) Smartphone
13 6 (1.08%) Clustering
14 4 (0.72%) BBC
Operating Systems
1 201 (36.28%) Windows
2 94 (16.97%) Windows 10
3 64 (11.55%) Linux
4 50 (9.03%) Windows Server
5 37 (6.68%) Android
5 37 (6.68%) Windows 7
6 27 (4.87%) Unix
7 24 (4.33%) Windows Server 2012
8 19 (3.43%) Windows Server 2008
9 18 (3.25%) Mac OS
10 17 (3.07%) Apple iOS
11 12 (2.17%) Windows 8
12 8 (1.44%) Windows Server 2003
13 6 (1.08%) Windows XP
14 5 (0.90%) Windows 2000
14 5 (0.90%) Windows Vista
15 3 (0.54%) Embedded Linux
15 3 (0.54%) Mac OS X
15 3 (0.54%) Windows 2000 Server
15 3 (0.54%) Windows NT
Processes & Methodologies
1 82 (14.80%) ITIL
2 62 (11.19%) Network Monitoring
3 49 (8.84%) Migration
4 41 (7.40%) Incident Management
4 41 (7.40%) Load Balancing
5 40 (7.22%) Problem-Solving
6 39 (7.04%) Project Management
7 37 (6.68%) Patch Management
8 32 (5.78%) Infrastructure Engineering
9 31 (5.60%) Open Source
10 30 (5.42%) Network Management
10 30 (5.42%) Software Engineering
11 27 (4.87%) Agile Software Development
12 25 (4.51%) Cybersecurity
12 25 (4.51%) Network Design
12 25 (4.51%) Service Delivery
13 24 (4.33%) Service Management
14 23 (4.15%) Vulnerability Management
15 22 (3.97%) Mentoring
15 22 (3.97%) SIEM
Programming Languages
1 29 (5.23%) C++
2 28 (5.05%) C
3 22 (3.97%) Bash Shell
4 21 (3.79%) Python
5 13 (2.35%) SQL
6 12 (2.17%) PowerShell
7 5 (0.90%) C#
7 5 (0.90%) Java
7 5 (0.90%) Ruby
8 4 (0.72%) VBScript
9 3 (0.54%) Embedded C
9 3 (0.54%) JavaScript
9 3 (0.54%) TypeScript
10 2 (0.36%) Embedded C++
11 1 (0.18%) Apex Code
11 1 (0.18%) Lua
11 1 (0.18%) Perl
11 1 (0.18%) PHP
11 1 (0.18%) Tcl
11 1 (0.18%) VB
Qualifications
1 138 (24.91%) Cisco Certification
2 111 (20.04%) CCNP
3 78 (14.08%) Security Cleared
4 72 (13.00%) CCNA
5 68 (12.27%) SC Cleared
6 40 (7.22%) CCIE
7 18 (3.25%) CCDP
8 16 (2.89%) Microsoft Certification
9 15 (2.71%) Degree
10 14 (2.53%) MCSE
11 13 (2.35%) BPSS Clearance
12 11 (1.99%) BC Cleared
13 10 (1.81%) CCDA
14 9 (1.62%) CISSP
14 9 (1.62%) DV Cleared
15 6 (1.08%) CCIP
15 6 (1.08%) CCVP
15 6 (1.08%) ITIL Certification
16 5 (0.90%) PRINCE2 Certification
17 4 (0.72%) MCSA
Quality Assurance & Compliance
1 55 (9.93%) SLA
2 11 (1.99%) ISO/IEC 27001
3 6 (1.08%) GDPR
4 5 (0.90%) QA
5 4 (0.72%) Cyber Essentials
6 3 (0.54%) COBIT
6 3 (0.54%) Disclosure Scotland
6 3 (0.54%) PMO
7 1 (0.18%) Cyber Essentials PLUS
7 1 (0.18%) ISO 22301
7 1 (0.18%) ISO 9001
7 1 (0.18%) ISO/IEC 20000
7 1 (0.18%) JSP 440
System Software
1 143 (25.81%) Active Directory
2 45 (8.12%) VMware Infrastructure
3 20 (3.61%) Hyper-V
4 11 (1.99%) vSphere
5 8 (1.44%) Firmware
5 8 (1.44%) XenApp
6 7 (1.26%) Terminal Services
7 6 (1.08%) Virtual Machines
7 6 (1.08%) VMware ESXi
8 4 (0.72%) Docker
9 3 (0.54%) ISA Server
10 2 (0.36%) MetaFrame
10 2 (0.36%) Terminal Server
10 2 (0.36%) VMware Workstation
11 1 (0.18%) Citrix Hypervisor
11 1 (0.18%) Microsoft App-V
11 1 (0.18%) NFS
11 1 (0.18%) Samba
11 1 (0.18%) Virtual Servers
11 1 (0.18%) XenDesktop
Systems Management
1 42 (7.58%) SCCM
2 25 (4.51%) Cisco CUCM
3 17 (3.07%) Microsoft Intune
4 12 (2.17%) Cisco UCCX
4 12 (2.17%) QRadar
5 10 (1.81%) Jamf Pro
6 9 (1.62%) Cisco Prime
7 8 (1.44%) Failover Clustering
8 7 (1.26%) Cisco UCCE
8 7 (1.26%) Nagios
9 6 (1.08%) FortiGate
9 6 (1.08%) SCOM
9 6 (1.08%) Single Sign-On
10 4 (0.72%) Ansible
10 4 (0.72%) McAfee ePO
10 4 (0.72%) NetBackup
10 4 (0.72%) PaperCut
10 4 (0.72%) SCVMM
10 4 (0.72%) SolarWinds Orion
10 4 (0.72%) WSUS
Vendors
1 234 (42.24%) Cisco
2 133 (24.01%) Microsoft
3 86 (15.52%) Citrix
4 73 (13.18%) CheckPoint
5 66 (11.91%) VMware
6 47 (8.48%) Apple
7 40 (7.22%) SolarWinds
8 37 (6.68%) F5
9 35 (6.32%) Avaya
9 35 (6.32%) HP
10 29 (5.23%) Juniper
11 24 (4.33%) Palo Alto
12 23 (4.15%) Mitel
13 22 (3.97%) McAfee
13 22 (3.97%) Splunk
14 21 (3.79%) AlienVault
15 18 (3.25%) NetApp
16 17 (3.07%) Meraki
17 16 (2.89%) Aruba
17 16 (2.89%) Google