Period
to 23 November 2017

The following table provides summary statistics for contract job vacancies with a requirement for VoIP skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited VoIP over the 6 months to 23 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Voice Over IP (VoIP)
UK
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 386 287 303
Rank change year-on-year -99 +16 +12
Contract jobs citing VoIP 619 901 902
As % of all contract IT jobs advertised in the UK 0.60% 0.86% 0.79%
As % of the Communications & Networking category 4.38% 5.52% 5.72%
Number of daily rates quoted 368 502 563
UK median daily rate £350 £375 £375
Median daily rate % change year-on-year -6.67% - +15.38%
10th Percentile £134 £175 £180
90th Percentile £500 £538 £500
UK excluding London median daily rate £325 £375 £350
% change year-on-year -13.33% +7.14% +16.67%
Number of hourly rates quoted 53 80 96
UK median hourly rate £16.50 £32.50 £20.50
Median hourly rate % change year-on-year -49.23% +58.54% +2.50%
10th Percentile £10.20 £11.75 £9.75
90th Percentile £45.80 £46.69 £48.00
UK excluding London median hourly rate £16.50 £29.61 £20.25
% change year-on-year -44.28% +46.22% +1.25%

VoIP is in the Communications and Computer Networking category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for communications or computer networking skills.

All Communications and Computer Networking Skills
UK
Contract vacancies with a requirement for communications or computer networking skills 14137 16320 15778
As % of all contract IT jobs advertised in the UK 13.71% 15.50% 13.88%
Number of daily rates quoted 8593 9844 9128
UK median daily rate £400 £400 £388
Median daily rate % change year-on-year - +3.23% +3.33%
10th Percentile £181 £213 £213
90th Percentile £588 £575 £550
UK excluding London median daily rate £375 £375 £363
% change year-on-year - +3.45% +3.57%
Number of hourly rates quoted 746 837 1018
UK median hourly rate £19.00 £23.75 £20.94
Median hourly rate % change year-on-year -20.00% +13.45% +4.68%
10th Percentile £11.25 £11.72 £11.00
90th Percentile £46.82 £48.00 £46.00
UK excluding London median hourly rate £18.27 £25.00 £21.00
% change year-on-year -26.92% +19.05% +5.00%

VoIP
Job Vacancy Trend

Job postings citing VoIP as a percentage of all IT jobs advertised.

Job vacancy trend for VoIP in the UK

VoIP
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing VoIP.

Contractor daily rate trend for VoIP in the UK

VoIP
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing VoIP over the 6 months to 23 November 2017.

Contractor daily rate histogram for VoIP in the UK

VoIP
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing VoIP.

Contractor hourly rate trend for VoIP in the UK

VoIP
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing VoIP over the 6 months to 23 November 2017.

Contractor hourly rate histogram for VoIP in the UK

VoIP
Top 17 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing VoIP within the UK over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -90 578 £350 -6.67% 109
UK excluding London -55 400 £325 -13.33% 73
London -65 211 £359 -10.31% 37
South East -48 157 £369 -1.67% 25
Midlands +24 72 £306 -18.33% 14
North of England +2 68 £300 -26.15% 22
West Midlands +29 56 £298 -14.27% 7
North West -31 50 £350 -17.65% 16
East of England -30 44 £208 -16.80% 4
Scotland +2 32 £300 +20.00% 1
South West -44 22 £193 -40.77% 7
East Midlands -3 16 £319 -17.74% 7
Yorkshire +18 14 £275 -18.97% 5
North East +64 4 £115 - 1
Wales -14 3 £250 -38.65%
Isle of Man +2 1 - -
Northern Ireland -39 1 - -

For the 6 months to 23 November 2017, IT contractor jobs citing VoIP also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for VoIP.

1 307 (49.60%) Cisco
2 214 (34.57%) LAN
3 213 (34.41%) Windows
4 205 (33.12%) Firewall
5 203 (32.79%) WAN
6 163 (26.33%) Microsoft
7 155 (25.04%) Active Directory
8 143 (23.10%) VPN
9 124 (20.03%) Telecoms
10 121 (19.55%) VMware
11 119 (19.22%) Cisco Certification
12 114 (18.42%) Windows Server
13 106 (17.12%) DNS
14 96 (15.51%) ITIL
15 91 (14.70%) Linux
16 90 (14.54%) TCP/IP
17 84 (13.57%) Data Centre
18 81 (13.09%) DHCP
19 79 (12.76%) VMware Infrastructure
20 78 (12.60%) CCNP
21 76 (12.28%) Wi-Fi
22 75 (12.12%) Finance
22 75 (12.12%) MPLS
22 75 (12.12%) Microsoft Office
23 73 (11.79%) CCNA
23 73 (11.79%) Wireless
24 67 (10.82%) Windows Server 2012
25 66 (10.66%) Avaya
26 63 (10.18%) Project Management
27 61 (9.85%) Network Security

VoIP
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 61 (9.85%) MS Exchange
2 59 (9.53%) Skype for Business
3 32 (5.17%) Exchange Server 2010
4 21 (3.39%) Exchange Server 2013
5 19 (3.07%) SharePoint
6 11 (1.78%) Elasticsearch
7 10 (1.62%) CMS
7 10 (1.62%) IIS
8 8 (1.29%) SAS
9 7 (1.13%) Blackberry Enterprise Server
10 6 (0.97%) Apache
11 4 (0.65%) SharePoint 2013
12 3 (0.48%) OpenStack
13 2 (0.32%) Exchange Server 2007
13 2 (0.32%) nginx
13 2 (0.32%) Tomcat
Applications
1 75 (12.12%) Microsoft Office
2 15 (2.42%) Microsoft Excel
2 15 (2.42%) MS Visio
3 5 (0.81%) Microsoft Project
4 4 (0.65%) Microsoft PowerPoint
5 1 (0.16%) Adobe Creative Suite
5 1 (0.16%) Spreadsheet
Business Applications
1 5 (0.81%) Unit4 Business World
2 1 (0.16%) Dynamics CRM
Cloud Services
1 51 (8.24%) Office 365
2 29 (4.68%) Microsoft Azure
3 28 (4.52%) Amazon AWS
4 7 (1.13%) SaaS
5 6 (0.97%) G Suite
6 5 (0.81%) IaaS
6 5 (0.81%) IBM Cloud
6 5 (0.81%) PaaS
7 2 (0.32%) Azure Active Directory
7 2 (0.32%) Mimecast
8 1 (0.16%) Cloud Computing
8 1 (0.16%) Google Drive
Communications & Networking
1 214 (34.57%) LAN
2 205 (33.12%) Firewall
3 203 (32.79%) WAN
4 143 (23.10%) VPN
5 106 (17.12%) DNS
6 90 (14.54%) TCP/IP
7 81 (13.09%) DHCP
8 76 (12.28%) Wi-Fi
9 75 (12.12%) MPLS
10 73 (11.79%) Wireless
11 61 (9.85%) Network Security
12 60 (9.69%) PBX
13 54 (8.72%) BGP
13 54 (8.72%) Cisco ASA
14 52 (8.40%) SAN
15 51 (8.24%) Skype
16 49 (7.92%) OSPF
17 47 (7.59%) VLAN
18 46 (7.43%) Unified Communications
19 42 (6.79%) EIGRP
Database & Business Intelligence
1 39 (6.30%) SQL Server
2 9 (1.45%) SQL Server 2012
3 5 (0.81%) EDRMS
4 4 (0.65%) MS Access
4 4 (0.65%) SQL Server 2008
5 3 (0.48%) SQL Server 2005
6 2 (0.32%) Redis
7 1 (0.16%) Amazon RDS
7 1 (0.16%) Big Data
7 1 (0.16%) MySQL
7 1 (0.16%) Oracle Database
Development Applications
1 10 (1.62%) GCC
1 10 (1.62%) GDB
1 10 (1.62%) Subversion
1 10 (1.62%) Trac
2 6 (0.97%) JIRA
3 4 (0.65%) Git (software)
3 4 (0.65%) Metasploit
4 3 (0.48%) Visual Studio
4 3 (0.48%) VSS/SourceSafe
5 2 (0.32%) FishEye
5 2 (0.32%) Rational DOORS
5 2 (0.32%) Rational Rhapsody
5 2 (0.32%) Selenium
6 1 (0.16%) Jenkins
6 1 (0.16%) Sonatype Nexus
6 1 (0.16%) Team Foundation Server
6 1 (0.16%) webpack
General
1 124 (20.03%) Telecoms
2 75 (12.12%) Finance
3 24 (3.88%) Banking
4 13 (2.10%) Retail
5 9 (1.45%) Back Office
6 6 (0.97%) Legal
7 4 (0.65%) Manufacturing
8 3 (0.48%) Front Office
8 3 (0.48%) Law
9 2 (0.32%) Automotive
9 2 (0.32%) Electronics
9 2 (0.32%) Financial Institution
9 2 (0.32%) French Language
9 2 (0.32%) German Language
9 2 (0.32%) Marketing
10 1 (0.16%) Billing
10 1 (0.16%) Games
10 1 (0.16%) Local Government
10 1 (0.16%) Multimedia
Job Titles
1 103 (16.64%) Network Engineer
2 63 (10.18%) Analyst
2 63 (10.18%) Cisco Engineer
3 54 (8.72%) Architect
4 53 (8.56%) Project Manager
5 47 (7.59%) Infrastructure Engineer
6 46 (7.43%) Support Engineer
7 43 (6.95%) Voice Engineer
8 33 (5.33%) Cisco Network Engineer
8 33 (5.33%) Telecoms Engineer
9 28 (4.52%) VoIP Engineer
10 24 (3.88%) IT Support
10 24 (3.88%) Windows Engineer
11 22 (3.55%) Support Analyst
12 21 (3.39%) 2nd Line Support
13 20 (3.23%) Cisco Voice Engineer
13 20 (3.23%) Network Specialist
14 19 (3.07%) IT Manager
14 19 (3.07%) Solutions Architect
15 17 (2.75%) Service Analyst
Libraries, Frameworks & Software Standards
1 22 (3.55%) XMPP
2 12 (1.94%) Web Services
3 10 (1.62%) Boost C++ Libraries
3 10 (1.62%) Elastic Stack
3 10 (1.62%) STL
4 9 (1.45%) 802.1X
5 5 (0.81%) LAMP
6 4 (0.65%) .NET
6 4 (0.65%) JTAPI
6 4 (0.65%) RFC 2833
6 4 (0.65%) TAPI
7 2 (0.32%) REST
8 1 (0.16%) AngularJS
8 1 (0.16%) CSS3
8 1 (0.16%) HTML
8 1 (0.16%) HTML5
8 1 (0.16%) Node.js
8 1 (0.16%) React
8 1 (0.16%) WebRTC
8 1 (0.16%) WebSockets
Miscellaneous
1 84 (13.57%) Data Centre
2 31 (5.01%) Analytical Skills
3 28 (4.52%) Clustering
4 24 (3.88%) Management Information System
5 21 (3.39%) Video Conferencing
6 19 (3.07%) Blackberry
6 19 (3.07%) Replication
7 17 (2.75%) PKI
8 16 (2.58%) IVR
9 15 (2.42%) Private Cloud
9 15 (2.42%) Public Cloud
10 13 (2.10%) Virtual Team
11 12 (1.94%) Computer Science
12 11 (1.78%) NHS
13 10 (1.62%) Cyber Attack
13 10 (1.62%) RSA SecurID
14 9 (1.45%) Smartphone
15 8 (1.29%) Driving Licence
16 6 (0.97%) CESG
16 6 (0.97%) PMI
Operating Systems
1 213 (34.41%) Windows
2 114 (18.42%) Windows Server
3 91 (14.70%) Linux
4 67 (10.82%) Windows Server 2012
5 50 (8.08%) Windows 7
6 48 (7.75%) Windows Server 2008
7 34 (5.49%) Windows 10
8 21 (3.39%) Unix
9 18 (2.91%) Windows Server 2003
10 14 (2.26%) Red Hat Enterprise Linux
11 11 (1.78%) CentOS
12 7 (1.13%) Android
13 6 (0.97%) Windows XP
14 4 (0.65%) Apple iOS
14 4 (0.65%) Debian
14 4 (0.65%) Fedora
14 4 (0.65%) Ubuntu
15 3 (0.48%) Mac OS
16 2 (0.32%) Windows 8
16 2 (0.32%) Windows Phone
Processes & Methodologies
1 96 (15.51%) ITIL
2 63 (10.18%) Project Management
3 59 (9.53%) Migration
4 40 (6.46%) Disaster Recovery
4 40 (6.46%) PRINCE2
5 33 (5.33%) Network Monitoring
6 27 (4.36%) Incident Management
6 27 (4.36%) Information Security
6 27 (4.36%) Patch Management
6 27 (4.36%) Service Management
7 25 (4.04%) Network Management
8 24 (3.88%) High Availability
9 23 (3.72%) Load Balancing
9 23 (3.72%) Network Design
9 23 (3.72%) Service Delivery
10 22 (3.55%) Open Source
11 20 (3.23%) Change Management
12 19 (3.07%) Mentoring
13 18 (2.91%) Data Management
13 18 (2.91%) DevOps
Programming Languages
1 49 (7.92%) SQL
2 28 (4.52%) PowerShell
3 17 (2.75%) Bash Shell
4 16 (2.58%) Python
5 14 (2.26%) C++
6 9 (1.45%) C
6 9 (1.45%) Perl
7 4 (0.65%) JavaScript
7 4 (0.65%) VB
8 3 (0.48%) C#
8 3 (0.48%) PHP
9 1 (0.16%) Java
9 1 (0.16%) Ruby
9 1 (0.16%) TypeScript
9 1 (0.16%) VBScript
Qualifications
1 119 (19.22%) Cisco Certification
2 78 (12.60%) CCNP
3 73 (11.79%) CCNA
4 53 (8.56%) Security Cleared
5 45 (7.27%) Microsoft Certification
6 35 (5.65%) Degree
7 31 (5.01%) CCIE
8 28 (4.52%) MCSE
9 25 (4.04%) SC Cleared
10 18 (2.91%) ITIL Certification
11 17 (2.75%) CCVP
12 14 (2.26%) PMI Certification
13 13 (2.10%) VMware Certified Professional (VCP)
14 11 (1.78%) CCNP Voice
14 11 (1.78%) PMP
15 10 (1.62%) DV Cleared
15 10 (1.62%) SSCP
16 9 (1.45%) CISSP
16 9 (1.45%) SANS
17 8 (1.29%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 30 (4.85%) SLA
2 16 (2.58%) ISO/IEC 27001
3 8 (1.29%) PCI DSS
3 8 (1.29%) PMO
4 7 (1.13%) Disclosure Scotland
5 4 (0.65%) GDPR
5 4 (0.65%) PA-DSS
6 2 (0.32%) Government Security Classifications
6 2 (0.32%) HMG Security Policy Framework
6 2 (0.32%) MiFID
7 1 (0.16%) COBIT
7 1 (0.16%) Cyber Essentials
7 1 (0.16%) ECSS
7 1 (0.16%) HIPAA
7 1 (0.16%) QA
System Software
1 155 (25.04%) Active Directory
2 79 (12.76%) VMware Infrastructure
3 44 (7.11%) Hyper-V
4 31 (5.01%) vSphere
5 27 (4.36%) VMware ESXi
6 16 (2.58%) Virtual Machines
7 15 (2.42%) Samba
8 13 (2.10%) XenApp
9 8 (1.29%) Virtual Desktop
9 8 (1.29%) Virtual Servers
10 7 (1.13%) FreeRADIUS
11 4 (0.65%) iptables
11 4 (0.65%) NFS
11 4 (0.65%) Postfix
11 4 (0.65%) Squid
12 3 (0.48%) Firmware
13 2 (0.32%) Microsoft App-V
13 2 (0.32%) Terminal Services
13 2 (0.32%) VMware Server
13 2 (0.32%) VMware Workstation
Systems Management
1 40 (6.46%) Cisco CUCM
2 25 (4.04%) SCCM
3 20 (3.23%) Cisco UCCX
4 16 (2.58%) Cisco Prime
5 14 (2.26%) Cisco UCCE
6 12 (1.94%) Nessus
6 12 (1.94%) Nmap
7 11 (1.78%) Opscode Chef
7 11 (1.78%) Systems Management Server (SMS)
7 11 (1.78%) WMI
8 10 (1.62%) QRadar
9 9 (1.45%) SCOM
10 8 (1.29%) Nagios
10 8 (1.29%) Nexpose
11 7 (1.13%) Cacti
11 7 (1.13%) Microsoft Clustering
12 6 (0.97%) vCenter Server
13 5 (0.81%) AirWatch
13 5 (0.81%) BMC PATROL
13 5 (0.81%) WSUS
Vendors
1 307 (49.60%) Cisco
2 163 (26.33%) Microsoft
3 121 (19.55%) VMware
4 66 (10.66%) Avaya
5 50 (8.08%) Citrix
5 50 (8.08%) Juniper
6 47 (7.59%) Mitel
7 45 (7.27%) SolarWinds
8 41 (6.62%) HP
9 37 (5.98%) F5
10 34 (5.49%) CheckPoint
11 32 (5.17%) Apple
12 26 (4.20%) Fortinet
13 23 (3.72%) NetApp
13 23 (3.72%) Splunk
14 18 (2.91%) Brocade
14 18 (2.91%) BT
14 18 (2.91%) Red Hat
15 17 (2.75%) McAfee
16 15 (2.42%) Riverbed