Period
to 23 July 2018

The following table provides summary statistics for contract job vacancies with a requirement for VoIP skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited VoIP over the 6 months to 23 July 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Voice Over IP (VoIP)
UK
6 months to
23 Jul 2018
Same period 2017 Same period 2016
Rank 422 382 324
Rank change year-on-year -40 -58 -25
Contract jobs citing VoIP 577 592 832
As % of all contract IT jobs advertised in the UK 0.56% 0.62% 0.76%
As % of the Communications & Networking category 4.20% 4.56% 4.90%
Number of daily rates quoted 342 355 474
UK median daily rate £345 £375 £375
Median daily rate % change year-on-year -8.00% - +11.11%
10th Percentile £133 £170 £174
90th Percentile £550 £525 £525
UK excluding London median daily rate £338 £375 £351
% change year-on-year -10.00% +6.99% +9.53%
Number of hourly rates quoted 65 46 52
UK median hourly rate £20.50 £20.00 £33.60
Median hourly rate % change year-on-year +2.50% -40.48% +63.90%
10th Percentile £12.20 £11.63 £11.75
90th Percentile £43.75 £58.22 £46.48
UK excluding London median hourly rate £22.25 £17.50 £25.00
% change year-on-year +27.14% -30.00% +21.95%

VoIP is in the Communications and Computer Networking category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for communications or computer networking skills.

All Communications and Computer Networking Skills
UK
Contract vacancies with a requirement for communications or computer networking skills 13,754 12,977 16,967
As % of all contract IT jobs advertised in the UK 13.32% 13.64% 15.42%
Number of daily rates quoted 8,462 7,788 10,281
UK median daily rate £425 £410 £400
Median daily rate % change year-on-year +3.66% +2.50% +6.67%
10th Percentile £203 £204 £223
90th Percentile £600 £575 £575
UK excluding London median daily rate £395 £385 £375
% change year-on-year +2.60% +2.67% +7.14%
Number of hourly rates quoted 770 761 789
UK median hourly rate £20.00 £19.50 £25.00
Median hourly rate % change year-on-year +2.56% -22.00% +21.95%
10th Percentile £12.20 £11.25 £11.25
90th Percentile £47.50 £50.00 £47.50
UK excluding London median hourly rate £20.00 £19.00 £25.00
% change year-on-year +5.26% -24.00% +19.23%

VoIP
Job Vacancy Trend

Job postings citing VoIP as a percentage of all IT jobs advertised.

Job vacancy trend for VoIP in the UK

VoIP
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing VoIP.

Contractor daily rate trend for VoIP in the UK

VoIP
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing VoIP over the 6 months to 23 July 2018.

Contractor daily rate histogram for VoIP in the UK

VoIP
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing VoIP.

Contractor hourly rate trend for VoIP in the UK

VoIP
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing VoIP over the 6 months to 23 July 2018.

Contractor hourly rate histogram for VoIP in the UK

VoIP
Top 15 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing VoIP within the UK over the 6 months to 23 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -41 518 £338 -10.00% 206
UK excluding London -38 359 £338 -10.00% 151
London -18 210 £350 -6.67% 67
South East -25 108 £375 -2.60% 37
North of England -27 68 £350 -17.65% 49
Midlands -29 47 £325 -18.75% 13
East of England -7 46 £145 -44.76% 17
North West -37 42 £300 -29.41% 32
South West +6 37 £325 -10.34% 23
West Midlands -40 34 £235 -43.03% 7
Wales +4 30 £388 +3.33% 9
Yorkshire -19 26 £413 +4.76% 15
Scotland -40 15 £225 +49.50% 3
East Midlands +6 13 £338 -15.63% 6
Isle of Man - 8 £425 -

For the 6 months to 23 July 2018, IT contractor jobs citing VoIP also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads with a requirement for VoIP.

1 285 (49.39%) Cisco
2 203 (35.18%) Windows
3 173 (29.98%) WAN
4 171 (29.64%) Firewall
5 167 (28.94%) LAN
6 161 (27.90%) Active Directory
7 159 (27.56%) Cisco Certification
8 156 (27.04%) Microsoft
9 118 (20.45%) ITIL
10 116 (20.10%) VMware
10 116 (20.10%) Office 365
11 105 (18.20%) CCNA
12 102 (17.68%) CCNP
12 102 (17.68%) VPN
13 97 (16.81%) VMware Infrastructure
14 87 (15.08%) Skype
15 86 (14.90%) Security Cleared
16 83 (14.38%) Skype for Business
17 81 (14.04%) DNS
18 80 (13.86%) MPLS
19 79 (13.69%) Telecoms
20 75 (13.00%) TCP/IP
21 71 (12.31%) Finance
22 70 (12.13%) Microsoft Office
22 70 (12.13%) Windows Server
23 69 (11.96%) MS Exchange
24 68 (11.79%) DHCP
25 66 (11.44%) Data Centre
26 65 (11.27%) Mitel
27 64 (11.09%) Unified Communications

VoIP
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 83 (14.38%) Skype for Business
2 69 (11.96%) MS Exchange
3 22 (3.81%) Exchange Server 2010
4 20 (3.47%) SharePoint
5 13 (2.25%) Apache
6 10 (1.73%) Exchange Server 2013
6 10 (1.73%) IIS
7 7 (1.21%) CMS
7 7 (1.21%) Tomcat
8 4 (0.69%) Blackberry Enterprise Server
9 3 (0.52%) IBM Notes
10 2 (0.35%) Exchange Server 2007
10 2 (0.35%) JBoss
10 2 (0.35%) SharePoint 2010
10 2 (0.35%) WebLogic
11 1 (0.17%) Confluence
11 1 (0.17%) nginx
11 1 (0.17%) WebSphere
Applications
1 70 (12.13%) Microsoft Office
2 7 (1.21%) Microsoft Project
3 6 (1.04%) Microsoft Excel
4 3 (0.52%) Microsoft PowerPoint
4 3 (0.52%) MS Visio
5 1 (0.17%) Mozilla Thunderbird
5 1 (0.17%) Spreadsheet
Business Applications
1 2 (0.35%) Line 50
1 2 (0.35%) Sage X3
1 2 (0.35%) Unit4 Business World
2 1 (0.17%) assyst
2 1 (0.17%) Dynamics CRM
2 1 (0.17%) Maximo
2 1 (0.17%) Servitor
Cloud Services
1 116 (20.10%) Office 365
2 29 (5.03%) Microsoft Azure
3 14 (2.43%) Amazon AWS
4 8 (1.39%) IaaS
4 8 (1.39%) SaaS
5 6 (1.04%) OneDrive
5 6 (1.04%) PaaS
6 4 (0.69%) Azure Active Directory
7 3 (0.52%) Google Cloud Platform
7 3 (0.52%) Mimecast
8 2 (0.35%) Dynamics 365
8 2 (0.35%) G Suite
8 2 (0.35%) OpenDNS
9 1 (0.17%) Adobe Creative Cloud
9 1 (0.17%) Cloud Computing
Communications & Networking
1 173 (29.98%) WAN
2 171 (29.64%) Firewall
3 167 (28.94%) LAN
4 102 (17.68%) VPN
5 87 (15.08%) Skype
6 81 (14.04%) DNS
7 80 (13.86%) MPLS
8 75 (13.00%) TCP/IP
9 68 (11.79%) DHCP
10 64 (11.09%) Unified Communications
11 61 (10.57%) Network Security
12 58 (10.05%) Wi-Fi
13 56 (9.71%) Wireless
14 55 (9.53%) PBX
15 45 (7.80%) Ethernet
16 42 (7.28%) IP Telephony
17 40 (6.93%) BGP
18 37 (6.41%) IPsec
19 35 (6.07%) OSPF
20 29 (5.03%) ISDN
Database & Business Intelligence
1 26 (4.51%) SQL Server
2 5 (0.87%) Oracle Database
2 5 (0.87%) SQL Server 2005
3 4 (0.69%) MySQL
3 4 (0.69%) SQL Server 2008
4 3 (0.52%) Power BI
4 3 (0.52%) SQL Server 2012
5 2 (0.35%) Oracle Exadata
6 1 (0.17%) Big Data
6 1 (0.17%) Data Warehouse
6 1 (0.17%) DataStage
6 1 (0.17%) DB2
6 1 (0.17%) IBM InfoSphere
6 1 (0.17%) NoSQL
Development Applications
1 12 (2.08%) GCC
2 9 (1.56%) Eclipse
3 7 (1.21%) Git (software)
4 5 (0.87%) GDB
4 5 (0.87%) JIRA
5 3 (0.52%) Subversion
5 3 (0.52%) Trac
6 2 (0.35%) WinDbg
7 1 (0.17%) CruiseControl
7 1 (0.17%) Hudson
7 1 (0.17%) Jenkins
7 1 (0.17%) Metasploit
7 1 (0.17%) Team Foundation Server
7 1 (0.17%) TeamCity
7 1 (0.17%) Visual Studio
7 1 (0.17%) Visual Studio Team System
General
1 79 (13.69%) Telecoms
2 71 (12.31%) Finance
3 15 (2.60%) Retail
4 13 (2.25%) Banking
5 7 (1.21%) French Language
5 7 (1.21%) Legal
6 6 (1.04%) German Language
6 6 (1.04%) Investment Banking
6 6 (1.04%) Italian Language
6 6 (1.04%) Spanish Language
7 5 (0.87%) Financial Institution
8 4 (0.69%) Local Government
8 4 (0.69%) Pharmaceutical
9 3 (0.52%) Back Office
9 3 (0.52%) Manufacturing
10 2 (0.35%) Front Office
10 2 (0.35%) Law
11 1 (0.17%) Advertising
11 1 (0.17%) Games
11 1 (0.17%) Publishing
Job Titles
1 106 (18.37%) Network Engineer
2 80 (13.86%) Analyst
3 48 (8.32%) Support Engineer
4 45 (7.80%) Architect
5 41 (7.11%) 2nd Line Support
6 39 (6.76%) Support Analyst
7 36 (6.24%) Project Manager
8 35 (6.07%) Cisco Engineer
8 35 (6.07%) Desktop Support
9 23 (3.99%) 2nd Line Support Analyst
9 23 (3.99%) IT Support
9 23 (3.99%) Service Analyst
10 22 (3.81%) Senior Network Engineer
10 22 (3.81%) Voice Engineer
11 21 (3.64%) 1st/2nd Line Support
11 21 (3.64%) Desktop Engineer
11 21 (3.64%) Infrastructure Engineer
11 21 (3.64%) Service Desk Analyst
11 21 (3.64%) Unified Communications Engineer
12 18 (3.12%) IT Analyst
Libraries, Frameworks & Software Standards
1 18 (3.12%) 802.1X
2 13 (2.25%) LDAP
3 8 (1.39%) XMPP
4 5 (0.87%) STL
5 4 (0.69%) LAMP
6 3 (0.52%) .NET
6 3 (0.52%) Boost C++ Libraries
6 3 (0.52%) Middleware
6 3 (0.52%) POSIX
7 2 (0.35%) Oracle Fusion
7 2 (0.35%) Software Packaging
8 1 (0.17%) Ajax
8 1 (0.17%) ASP.NET
8 1 (0.17%) CGI
8 1 (0.17%) HTML
8 1 (0.17%) JSON
8 1 (0.17%) VXML
8 1 (0.17%) WCF
8 1 (0.17%) WebSphere MQ
8 1 (0.17%) WF
Miscellaneous
1 66 (11.44%) Data Centre
2 53 (9.19%) Video Conferencing
3 40 (6.93%) Analytical Skills
4 28 (4.85%) Self-Motivation
5 20 (3.47%) IVR
5 20 (3.47%) Video\Live Streaming
6 14 (2.43%) Computer Science
6 14 (2.43%) Management Information System
7 13 (2.25%) iPad
8 12 (2.08%) PKI
9 11 (1.91%) Blackberry
9 11 (1.91%) Handset
10 8 (1.39%) NHS
11 7 (1.21%) AS400
11 7 (1.21%) Smartphone
12 6 (1.04%) Data Structures
12 6 (1.04%) iPhone
13 5 (0.87%) Fat Client
13 5 (0.87%) PMI
13 5 (0.87%) Thin Client
Operating Systems
1 203 (35.18%) Windows
2 70 (12.13%) Windows Server
3 59 (10.23%) Linux
4 51 (8.84%) Windows 10
4 51 (8.84%) Windows 7
5 38 (6.59%) Windows Server 2008
6 34 (5.89%) Android
7 32 (5.55%) Windows Server 2012
8 28 (4.85%) Apple iOS
9 21 (3.64%) Unix
10 14 (2.43%) Windows 8
11 8 (1.39%) Mac OS X
11 8 (1.39%) Windows XP
12 7 (1.21%) Mac OS
12 7 (1.21%) Solaris
13 6 (1.04%) Windows Server 2003
14 4 (0.69%) Check Point GAiA
14 4 (0.69%) Windows Phone
15 3 (0.52%) AIX
16 1 (0.17%) HPUX
Processes & Methodologies
1 118 (20.45%) ITIL
2 60 (10.40%) Project Management
3 49 (8.49%) Problem-Solving
4 39 (6.76%) Incident Management
5 36 (6.24%) Service Management
6 32 (5.55%) Stakeholder Management
7 31 (5.37%) Migration
8 30 (5.20%) PRINCE2
9 27 (4.68%) Network Management
9 27 (4.68%) Service Delivery
10 20 (3.47%) Network Design
11 18 (3.12%) High Availability
11 18 (3.12%) Information Security
11 18 (3.12%) Network Architecture
11 18 (3.12%) Network Monitoring
12 17 (2.95%) Agile Software Development
12 17 (2.95%) ITIL V3
12 17 (2.95%) Load Balancing
12 17 (2.95%) Problem Management
13 16 (2.77%) Capacity Management
Programming Languages
1 38 (6.59%) PowerShell
2 29 (5.03%) SQL
3 28 (4.85%) C
4 13 (2.25%) Python
5 6 (1.04%) C++
6 5 (0.87%) Java
7 3 (0.52%) PHP
8 2 (0.35%) Embedded C
8 2 (0.35%) Shell Script
8 2 (0.35%) VBScript
9 1 (0.17%) C#
9 1 (0.17%) JavaScript
9 1 (0.17%) T-SQL
Qualifications
1 159 (27.56%) Cisco Certification
2 105 (18.20%) CCNA
3 102 (17.68%) CCNP
4 86 (14.90%) Security Cleared
5 55 (9.53%) SC Cleared
6 31 (5.37%) Microsoft Certification
7 30 (5.20%) Degree
8 26 (4.51%) CCIE
9 23 (3.99%) ITIL Certification
10 15 (2.60%) DV Cleared
11 14 (2.43%) CCDP
12 12 (2.08%) MCSE
13 10 (1.73%) MCSA
14 9 (1.56%) CCIP
14 9 (1.56%) MCP
15 8 (1.39%) CCNP Voice
15 8 (1.39%) CCSP
16 7 (1.21%) Computer Science Degree
16 7 (1.21%) VMware Certified Professional (VCP)
17 6 (1.04%) JNCIA
Quality Assurance & Compliance
1 33 (5.72%) SLA
2 9 (1.56%) PCI DSS
3 4 (0.69%) HMG Security Policy Framework
4 3 (0.52%) GxP
4 3 (0.52%) ISO 9001
4 3 (0.52%) ISO/IEC 27001
4 3 (0.52%) PMO
5 1 (0.17%) COBIT
5 1 (0.17%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
5 1 (0.17%) Sarbanes-Oxley
System Software
1 161 (27.90%) Active Directory
2 97 (16.81%) VMware Infrastructure
3 31 (5.37%) Hyper-V
4 17 (2.95%) vSphere
5 13 (2.25%) Virtual Desktop
6 10 (1.73%) XenDesktop
7 9 (1.56%) XenApp
8 8 (1.39%) VMware ESXi
9 7 (1.21%) VMware Workstation
10 5 (0.87%) Virtual Machines
10 5 (0.87%) VirtualBox
11 4 (0.69%) Firmware
11 4 (0.69%) Terminal Services
12 3 (0.52%) Virtual Servers
13 2 (0.35%) iptables
13 2 (0.35%) Microsoft App-V
13 2 (0.35%) Postfix
13 2 (0.35%) Samba
13 2 (0.35%) Squid
14 1 (0.17%) XenServer
Systems Management
1 41 (7.11%) SCCM
2 40 (6.93%) Cisco CUCM
3 16 (2.77%) Cisco Prime
4 11 (1.91%) AirWatch
5 9 (1.56%) Opsview
6 7 (1.21%) Cisco UCCX
6 7 (1.21%) SCOM
7 6 (1.04%) Cisco UCCE
7 6 (1.04%) Opscode Chef
7 6 (1.04%) Puppet
8 5 (0.87%) Ansible
8 5 (0.87%) Microsoft Intune
8 5 (0.87%) Salt
8 5 (0.87%) SCSM
9 4 (0.69%) Cacti
9 4 (0.69%) FortiGate
9 4 (0.69%) Nessus
9 4 (0.69%) Norton AntiVirus
10 3 (0.52%) TrustSec
11 2 (0.35%) PaperCut
Vendors
1 285 (49.39%) Cisco
2 156 (27.04%) Microsoft
3 116 (20.10%) VMware
4 65 (11.27%) Mitel
5 57 (9.88%) Citrix
6 45 (7.80%) Avaya
7 35 (6.07%) Juniper
8 34 (5.89%) Apple
9 33 (5.72%) Polycom
10 31 (5.37%) HP
11 30 (5.20%) CheckPoint
12 29 (5.03%) SolarWinds
13 22 (3.81%) Meraki
14 19 (3.29%) Oracle
15 18 (3.12%) BT
16 17 (2.95%) Aruba
17 16 (2.77%) Red Box
18 15 (2.60%) Dell
19 14 (2.43%) F5
20 13 (2.25%) Veeam