Period
to 27 January 2022

The following table provides summary statistics for contract job vacancies with a requirement for VoIP skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited VoIP over the 6 months to 27 January 2022 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Voice Over IP (VoIP)
UK
6 months to
27 Jan 2022
Same period 2021 Same period 2020
Rank 492 374 358
Rank change year-on-year -118 -16 +63
Contract jobs citing VoIP 367 237 494
As % of all contract jobs advertised in the UK 0.42% 0.56% 0.69%
As % of the Communications & Networking category 3.83% 4.47% 5.02%
Number of daily rates quoted 249 155 314
10th Percentile £150 £150 £157
25th Percentile £205 £213 £208
Median daily rate (50th Percentile) £375 £340 £350
Median % change year-on-year +10.29% -2.86% -3.45%
75th Percentile £500 £460 £438
90th Percentile £605 £525 £549
UK excluding London median daily rate £350 £304 £325
% change year-on-year +15.32% -6.62% -12.16%
Number of hourly rates quoted 26 19 43
10th Percentile £12.48 £15.46 £14.20
25th Percentile £14.16 £15.61 £16.25
Median hourly rate £21.00 £18.00 £18.80
Median % change year-on-year +16.67% -4.26% +4.44%
75th Percentile £37.13 £21.38 £22.38
90th Percentile £75.28 £64.25 £42.50
UK excluding London median hourly rate £17.00 £18.00 £18.50
% change year-on-year -5.56% -2.70% -5.48%

VoIP is in the Communications and Computer Networking category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for communications or computer networking skills.

All Communications and Computer Networking Skills
UK
Contract vacancies with a requirement for communications or computer networking skills 9,591 5,299 9,840
As % of all contract IT jobs advertised in the UK 10.92% 12.48% 13.75%
Number of daily rates quoted 6,328 3,376 6,074
10th Percentile £210 £200 £180
25th Percentile £363 £323 £306
Median daily rate (50th Percentile) £500 £438 £410
Median % change year-on-year +14.29% +6.71% -3.53%
75th Percentile £600 £538 £515
90th Percentile £699 £613 £600
UK excluding London median daily rate £425 £400 £400
% change year-on-year +6.25% - -
Number of hourly rates quoted 346 270 550
10th Percentile £12.63 £13.10 £13.38
25th Percentile £15.75 £16.30 £16.25
Median hourly rate £22.00 £34.98 £21.38
Median % change year-on-year -37.10% +63.63% +18.75%
75th Percentile £47.45 £50.00 £46.40
90th Percentile £63.25 £60.00 £52.50
UK excluding London median hourly rate £20.26 £32.50 £20.00
% change year-on-year -37.68% +62.50% +14.88%

VoIP
Job Vacancy Trend

Job postings citing VoIP as a proportion of all IT jobs advertised.

Job vacancy trend for VoIP in the UK

VoIP
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing VoIP.

Daily rate trend for VoIP in the UK

VoIP
Daily Rate Histogram

Daily rate distribution for jobs citing VoIP over the 6 months to 27 January 2022.

Daily rate histogram for VoIP in the UK

VoIP
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing VoIP.

Hourly rate trend for VoIP in the UK

VoIP
Hourly Rate Histogram

Hourly rate distribution of jobs citing VoIP over the 6 months to 27 January 2022.

Hourly rate histogram for VoIP in the UK

VoIP
Top 16 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing VoIP within the UK over the 6 months to 27 January 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -105 307 £375 +2.74% 222
UK excluding London -55 208 £350 +15.32% 186
London -133 121 £414 +3.44% 54
Work from Home -143 62 £425 +32.81% 33
South East -37 59 £350 +21.74% 39
Midlands -49 48 £375 -6.25% 41
West Midlands -37 35 £375 -13.04% 26
South West -42 25 £320 -14.67% 19
North of England -51 24 £263 - 57
East of England -40 23 £378 +29.06% 12
Scotland -43 17 £261 +16.11% 9
Wales -17 14 £479 +204.13% 9
East Midlands -27 12 £190 -24.00% 15
North West -46 11 £210 +12.00% 27
Yorkshire -33 9 £428 +42.50% 22
North East -1 4 £140 - 8

For the 6 months to 27 January 2022, IT contractor jobs citing VoIP also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads with a requirement for VoIP.

1 137 (37.33%) Windows
2 128 (34.88%) Active Directory
3 121 (32.97%) Cisco
4 118 (32.15%) Microsoft 365
5 116 (31.61%) Microsoft
6 104 (28.34%) Social Skills
7 82 (22.34%) LAN
8 79 (21.53%) WAN
9 78 (21.25%) Telecoms
10 74 (20.16%) Windows 10
11 68 (18.53%) Firewall
11 68 (18.53%) ITIL
12 67 (18.26%) VMware
13 55 (14.99%) Service Management
13 55 (14.99%) VPN
14 54 (14.71%) Microsoft Office
15 51 (13.90%) TCP/IP
16 48 (13.08%) Azure
16 48 (13.08%) Problem-Solving
17 47 (12.81%) SCCM
17 47 (12.81%) DNS
17 47 (12.81%) Cisco Certification
18 46 (12.53%) Migration
18 46 (12.53%) Public Sector
19 45 (12.26%) Linux
20 44 (11.99%) Windows Server
21 43 (11.72%) Security Cleared
22 42 (11.44%) VMware Infrastructure
23 39 (10.63%) Wi-Fi
23 39 (10.63%) SC Cleared

VoIP
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 33 (8.99%) MS Exchange
2 23 (6.27%) SharePoint
3 11 (3.00%) Skype for Business
4 9 (2.45%) JBoss
4 9 (2.45%) NetWeaver
4 9 (2.45%) WebSphere
5 5 (1.36%) CMS
5 5 (1.36%) SAS
6 4 (1.09%) Confluence
6 4 (1.09%) IIS
7 3 (0.82%) Blackberry Enterprise Server
7 3 (0.82%) Exchange Server 2003
7 3 (0.82%) SharePoint 2010
8 2 (0.54%) Apache
8 2 (0.54%) Exchange Server 2007
8 2 (0.54%) Exchange Server 2010
8 2 (0.54%) IBM Notes
8 2 (0.54%) Oracle SOA Suite
9 1 (0.27%) Exchange Server 2013
9 1 (0.27%) OpenStack
Applications
1 54 (14.71%) Microsoft Office
2 5 (1.36%) Microsoft Project
3 4 (1.09%) Microsoft Excel
4 2 (0.54%) Microsoft PowerPoint
5 1 (0.27%) MS Visio
5 1 (0.27%) Spreadsheet
Business Applications
1 2 (0.54%) Misys Midas
2 1 (0.27%) assyst
2 1 (0.27%) NetSuite
Cloud Services
1 118 (32.15%) Microsoft 365
2 48 (13.08%) Azure
3 20 (5.45%) OneDrive
4 16 (4.36%) SaaS
5 13 (3.54%) AWS
6 11 (3.00%) IaaS
7 10 (2.72%) PaaS
8 9 (2.45%) Azure Cosmos DB
8 9 (2.45%) Azure ExpressRoute
9 7 (1.91%) GCP
10 6 (1.63%) Azure Active Directory
11 5 (1.36%) Google Workspace
12 4 (1.09%) Azure Monitor
12 4 (1.09%) Mimecast
12 4 (1.09%) Stackdriver
13 2 (0.54%) Amazon EC2
13 2 (0.54%) AWS Direct Connect
13 2 (0.54%) Cloud Computing
13 2 (0.54%) Cloudflare
13 2 (0.54%) Virtual Private Cloud
Communications & Networking
1 82 (22.34%) LAN
2 79 (21.53%) WAN
3 68 (18.53%) Firewall
4 55 (14.99%) VPN
5 51 (13.90%) TCP/IP
6 47 (12.81%) DNS
7 39 (10.63%) Wi-Fi
8 37 (10.08%) DHCP
9 34 (9.26%) Wireless
10 28 (7.63%) Unified Communications
10 28 (7.63%) WebEx
11 27 (7.36%) Skype
11 27 (7.36%) VLAN
12 26 (7.08%) 4G
13 25 (6.81%) MPLS
13 25 (6.81%) Network Security
14 24 (6.54%) PBX
15 23 (6.27%) 5G
16 22 (5.99%) SD-WAN
17 19 (5.18%) Internet
Database & Business Intelligence
1 24 (6.54%) SQL Server
2 17 (4.63%) MySQL
3 11 (3.00%) DB2
4 9 (2.45%) Azure SQL Database
4 9 (2.45%) SAP HANA
5 7 (1.91%) SQL Server 2012
6 5 (1.36%) Data Warehouse
6 5 (1.36%) SQL Server 2014
6 5 (1.36%) SQL Server 2016
7 3 (0.82%) PostgreSQL
7 3 (0.82%) SQL Server 2008
8 2 (0.54%) BusinessObjects
8 2 (0.54%) Oracle Database
8 2 (0.54%) Oracle Discoverer
8 2 (0.54%) Oracle Reports
9 1 (0.27%) Amazon DynamoDB
9 1 (0.27%) Amazon RDS
Development Applications
1 9 (2.45%) Rational DOORS
2 5 (1.36%) JIRA
3 1 (0.27%) Git (software)
3 1 (0.27%) GitLab
3 1 (0.27%) Jenkins
General
1 104 (28.34%) Social Skills
2 78 (21.25%) Telecoms
3 46 (12.53%) Public Sector
4 28 (7.63%) Finance
5 18 (4.90%) Analytical Skills
6 17 (4.63%) Billing
7 16 (4.36%) Military
8 13 (3.54%) Banking
9 11 (3.00%) Local Government
10 10 (2.72%) Organisational Skills
11 6 (1.63%) Influencing Skills
11 6 (1.63%) Presentation Skills
12 5 (1.36%) Marketing
13 4 (1.09%) Back Office
13 4 (1.09%) Law
14 3 (0.82%) Electronics
14 3 (0.82%) Police
15 2 (0.54%) International Banking
15 2 (0.54%) Investment Banking
16 1 (0.27%) Documentation Skills
Job Titles
1 51 (13.90%) Architect
2 44 (11.99%) Support Engineer
3 43 (11.72%) 2nd Line Support
4 40 (10.90%) Analyst
5 39 (10.63%) Solutions Architect
6 33 (8.99%) Desktop Support
7 29 (7.90%) IT Engineer
8 28 (7.63%) Network Engineer
9 22 (5.99%) 2nd Line Desktop Support
10 20 (5.45%) Project Manager
10 20 (5.45%) Voice Engineer
11 19 (5.18%) IT Support
11 19 (5.18%) Service Analyst
12 18 (4.90%) 2nd Line Engineer
13 15 (4.09%) 2nd Line Support Engineer
14 14 (3.81%) Microsoft 365 Engineer
15 13 (3.54%) Infrastructure Engineer
16 12 (3.27%) Service Desk Analyst
17 11 (3.00%) Cisco Engineer
17 11 (3.00%) Desktop Engineer
Libraries, Frameworks & Software Standards
1 20 (5.45%) XMPP
2 12 (3.27%) .NET
3 10 (2.72%) Middleware
4 9 (2.45%) .NET Framework
4 9 (2.45%) SAP Basis
5 5 (1.36%) Web Services
5 5 (1.36%) XML
6 3 (0.82%) 802.1X
7 2 (0.54%) HTML
7 2 (0.54%) J2EE
7 2 (0.54%) JSON
7 2 (0.54%) SAML
8 1 (0.27%) Apache NiFi
8 1 (0.27%) ASP.NET
8 1 (0.27%) CSS
8 1 (0.27%) LDAP
8 1 (0.27%) SOAP
8 1 (0.27%) Spring
8 1 (0.27%) STL
8 1 (0.27%) YAML
Miscellaneous
1 16 (4.36%) CCTV
1 16 (4.36%) Handset
2 15 (4.09%) Data Centre
3 14 (3.81%) Video Conferencing
4 13 (3.54%) Public Cloud
5 12 (3.27%) PKI
5 12 (3.27%) Self-Motivation
6 10 (2.72%) Driving Licence
6 10 (2.72%) NHS
7 9 (2.45%) Data Protection Act
7 9 (2.45%) Management Information System
8 8 (2.18%) Blackberry
8 8 (2.18%) Smartphone
9 7 (1.91%) BYOD
10 6 (1.63%) IPTV
11 5 (1.36%) Client/Server
11 5 (1.36%) Fibre Optics
11 5 (1.36%) User Experience
12 4 (1.09%) Enterprise Storage
12 4 (1.09%) Mobile Computing
Operating Systems
1 137 (37.33%) Windows
2 74 (20.16%) Windows 10
3 45 (12.26%) Linux
4 44 (11.99%) Windows Server
5 22 (5.99%) Windows 7
6 19 (5.18%) Android
6 19 (5.18%) Mac OS
7 14 (3.81%) Windows Server 2012
7 14 (3.81%) Windows Server 2016
8 11 (3.00%) AIX
8 11 (3.00%) Apple iOS
8 11 (3.00%) Unix
9 10 (2.72%) Windows Server 2008
10 7 (1.91%) Windows Server 2019
11 3 (0.82%) Debian
11 3 (0.82%) Windows 8
12 1 (0.27%) CentOS
12 1 (0.27%) Red Hat Enterprise Linux
12 1 (0.27%) Ubuntu
Processes & Methodologies
1 68 (18.53%) ITIL
2 55 (14.99%) Service Management
3 48 (13.08%) Problem-Solving
4 46 (12.53%) Migration
5 37 (10.08%) ITSM
6 32 (8.72%) TOGAF
7 27 (7.36%) Agile Software Development
7 27 (7.36%) Data Protection
8 24 (6.54%) Stakeholder Management
9 23 (6.27%) Change Management
10 22 (5.99%) CRM
11 21 (5.72%) Disaster Recovery
11 21 (5.72%) Infrastructure Engineering
11 21 (5.72%) Kalman Filter
12 20 (5.45%) Configuration Management
13 19 (5.18%) Project Management
14 17 (4.63%) Problem Management
14 17 (4.63%) Service Design
15 16 (4.36%) Network Monitoring
15 16 (4.36%) Service Delivery
Programming Languages
1 29 (7.90%) PowerShell
2 28 (7.63%) SQL
3 15 (4.09%) VB
3 15 (4.09%) VBScript
4 10 (2.72%) C#
4 10 (2.72%) Python
5 7 (1.91%) C
6 6 (1.63%) Bash
7 3 (0.82%) AWK
7 3 (0.82%) C++
7 3 (0.82%) sed
8 2 (0.54%) JavaScript
8 2 (0.54%) Perl
8 2 (0.54%) PHP
8 2 (0.54%) VBA
9 1 (0.27%) Java
9 1 (0.27%) Ruby
9 1 (0.27%) T-SQL
Qualifications
1 47 (12.81%) Cisco Certification
2 43 (11.72%) Security Cleared
3 39 (10.63%) SC Cleared
4 28 (7.63%) CCNA
5 23 (6.27%) CCNP
6 22 (5.99%) Degree
7 17 (4.63%) Microsoft Certification
8 13 (3.54%) CCIE
9 9 (2.45%) CISSP
9 9 (2.45%) DBS Check
10 8 (2.18%) MCP
11 6 (1.63%) CISM
11 6 (1.63%) CRISC
12 5 (1.36%) MCSA
12 5 (1.36%) MCSE
13 3 (0.82%) CCDP
13 3 (0.82%) HNC
13 3 (0.82%) HND
13 3 (0.82%) ITIL Certification
13 3 (0.82%) MCITP
Quality Assurance & Compliance
1 17 (4.63%) SLA
2 11 (3.00%) GDPR
3 9 (2.45%) COBIT
3 9 (2.45%) PCI DSS
4 6 (1.63%) QA
5 3 (0.82%) ISO/IEC 27001
6 2 (0.54%) Cyber Essentials
6 2 (0.54%) ISO 9001
7 1 (0.27%) Disclosure Scotland
7 1 (0.27%) WCAG
System Software
1 128 (34.88%) Active Directory
2 42 (11.44%) VMware Infrastructure
3 25 (6.81%) BitLocker
4 14 (3.81%) Hyper-V
5 12 (3.27%) Docker
6 10 (2.72%) XenApp
7 4 (1.09%) Virtual Servers
8 3 (0.82%) vSphere
9 2 (0.54%) VMware ESXi
10 1 (0.27%) Firmware
10 1 (0.27%) Kamailio
10 1 (0.27%) KVM
10 1 (0.27%) Microsoft App-V
10 1 (0.27%) OpenSIPS
10 1 (0.27%) Virtual Desktop
10 1 (0.27%) VMware NSX
10 1 (0.27%) Xen
10 1 (0.27%) XenDesktop
Systems Management
1 47 (12.81%) SCCM
2 15 (4.09%) AppManager
3 13 (3.54%) Kubernetes
4 11 (3.00%) Cisco CUCM
5 10 (2.72%) Active Directory Federation Services
6 7 (1.91%) XenMobile
7 6 (1.63%) Microsoft Intune
8 5 (1.36%) AirWatch
8 5 (1.36%) Terraform
8 5 (1.36%) WSUS
9 4 (1.09%) Cisco UCCX
9 4 (1.09%) Microsoft Data Protection Manager
9 4 (1.09%) Opscode Chef
9 4 (1.09%) Puppet
10 3 (0.82%) Failover Clustering
11 2 (0.54%) CA Wily
11 2 (0.54%) Jamf Pro
11 2 (0.54%) QRadar
11 2 (0.54%) Single Sign-On
11 2 (0.54%) Tivoli
Vendors
1 121 (32.97%) Cisco
2 116 (31.61%) Microsoft
3 67 (18.26%) VMware
4 37 (10.08%) Citrix
5 23 (6.27%) Oracle
6 21 (5.72%) ServiceNow
7 15 (4.09%) CheckPoint
7 15 (4.09%) Ivanti
8 14 (3.81%) Polycom
9 12 (3.27%) Red Hat
10 11 (3.00%) Apple
10 11 (3.00%) Google
11 10 (2.72%) Avaya
11 10 (2.72%) SAP
12 9 (2.45%) Dell
12 9 (2.45%) Forcepoint
12 9 (2.45%) Software AG
13 8 (2.18%) F5
14 7 (1.91%) Mitel
14 7 (1.91%) Veritas