Period
to 18 August 2018

The following table provides summary statistics for contract job vacancies with a requirement for VoIP skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited VoIP over the 6 months to 18 August 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Voice Over IP (VoIP)
UK
6 months to
18 Aug 2018
Same period 2017 Same period 2016
Rank 416 401 328
Rank change year-on-year -15 -73 -34
Contract jobs citing VoIP 593 563 814
As % of all contract IT jobs advertised in the UK 0.58% 0.58% 0.75%
As % of the Communications & Networking category 4.28% 4.29% 4.84%
Number of daily rates quoted 352 331 458
UK median daily rate £338 £375 £375
Median daily rate % change year-on-year -10.00% - +11.11%
10th Percentile £130 £155 £175
90th Percentile £550 £503 £525
UK excluding London median daily rate £325 £375 £360
% change year-on-year -13.33% +4.17% +10.77%
Number of hourly rates quoted 64 49 58
UK median hourly rate £20.00 £17.50 £35.50
Median hourly rate % change year-on-year +14.29% -50.70% +73.17%
10th Percentile £12.20 £11.20 £11.50
90th Percentile £36.28 £52.80 £47.44
UK excluding London median hourly rate £19.32 £17.50 £25.00
% change year-on-year +10.39% -30.00% +21.95%

VoIP is in the Communications and Computer Networking category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for communications or computer networking skills.

All Communications and Computer Networking Skills
UK
Contract vacancies with a requirement for communications or computer networking skills 13,853 13,129 16,816
As % of all contract IT jobs advertised in the UK 13.45% 13.61% 15.48%
Number of daily rates quoted 8,487 7,886 10,201
UK median daily rate £425 £408 £400
Median daily rate % change year-on-year +4.29% +1.88% +6.67%
10th Percentile £203 £200 £220
90th Percentile £600 £575 £575
UK excluding London median daily rate £397 £375 £375
% change year-on-year +5.93% - +7.14%
Number of hourly rates quoted 774 746 810
UK median hourly rate £20.00 £19.00 £25.00
Median hourly rate % change year-on-year +5.26% -24.00% +21.95%
10th Percentile £12.23 £11.00 £11.25
90th Percentile £47.83 £50.00 £47.50
UK excluding London median hourly rate £19.00 £18.50 £25.00
% change year-on-year +2.70% -26.00% +21.95%

VoIP
Job Vacancy Trend

Job postings citing VoIP as a percentage of all IT jobs advertised.

Job vacancy trend for VoIP in the UK

VoIP
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing VoIP.

Contractor daily rate trend for VoIP in the UK

VoIP
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing VoIP over the 6 months to 18 August 2018.

Contractor daily rate histogram for VoIP in the UK

VoIP
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing VoIP.

Contractor hourly rate trend for VoIP in the UK

VoIP
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing VoIP over the 6 months to 18 August 2018.

Contractor hourly rate histogram for VoIP in the UK

VoIP
Top 15 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing VoIP within the UK over the 6 months to 18 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -13 536 £330 -12.00% 210
UK excluding London -7 373 £325 -13.33% 154
London +1 212 £362 -3.47% 62
South East -8 117 £338 -12.90% 33
North of England -28 66 £375 -9.09% 51
East of England +5 57 £188 -28.57% 14
Midlands -29 50 £250 -37.50% 27
North West -13 45 £370 -8.92% 25
West Midlands -39 35 £230 -42.50% 17
South West -13 32 £325 +56.63% 23
Wales +13 31 £400 +6.67% 5
Yorkshire -7 21 £413 +4.76% 20
East Midlands -2 15 £325 -18.75% 9
Scotland -48 13 £225 +49.50% 1
Isle of Man +3 7 £425 -

For the 6 months to 18 August 2018, IT contractor jobs citing VoIP also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads with a requirement for VoIP.

1 292 (49.24%) Cisco
2 214 (36.09%) Windows
3 193 (32.55%) WAN
4 188 (31.70%) Firewall
5 180 (30.35%) LAN
6 170 (28.67%) Active Directory
7 159 (26.81%) Microsoft
8 157 (26.48%) Cisco Certification
9 128 (21.59%) ITIL
10 122 (20.57%) Office 365
11 119 (20.07%) VMware
12 109 (18.38%) VPN
13 104 (17.54%) CCNA
14 97 (16.36%) Security Cleared
14 97 (16.36%) VMware Infrastructure
15 95 (16.02%) CCNP
16 89 (15.01%) MPLS
17 88 (14.84%) DNS
17 88 (14.84%) Telecoms
18 80 (13.49%) Skype
19 79 (13.32%) TCP/IP
20 76 (12.82%) Data Centre
20 76 (12.82%) Skype for Business
21 75 (12.65%) Windows Server
22 74 (12.48%) DHCP
23 70 (11.80%) MS Exchange
23 70 (11.80%) Mitel
24 67 (11.30%) Wi-Fi
25 66 (11.13%) Network Security
26 65 (10.96%) SC Cleared

VoIP
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 76 (12.82%) Skype for Business
2 70 (11.80%) MS Exchange
3 21 (3.54%) Exchange Server 2010
4 20 (3.37%) SharePoint
5 13 (2.19%) Apache
6 12 (2.02%) IIS
7 10 (1.69%) Exchange Server 2013
8 7 (1.18%) Tomcat
9 6 (1.01%) CMS
10 4 (0.67%) IBM Notes
11 3 (0.51%) Blackberry Enterprise Server
12 2 (0.34%) Exchange Server 2007
12 2 (0.34%) JBoss
12 2 (0.34%) SharePoint 2010
12 2 (0.34%) WebLogic
13 1 (0.17%) Adobe Experience Manager
13 1 (0.17%) Confluence
13 1 (0.17%) nginx
13 1 (0.17%) Oracle SOA Suite
13 1 (0.17%) WebSphere
Applications
1 63 (10.62%) Microsoft Office
2 7 (1.18%) Microsoft Excel
2 7 (1.18%) Microsoft Project
3 5 (0.84%) MS Visio
4 3 (0.51%) Microsoft PowerPoint
5 1 (0.17%) Mozilla Thunderbird
5 1 (0.17%) Spreadsheet
Business Applications
1 2 (0.34%) Line 50
1 2 (0.34%) Sage X3
1 2 (0.34%) Unit4 Business World
2 1 (0.17%) assyst
2 1 (0.17%) Dynamics CRM
2 1 (0.17%) Maximo
2 1 (0.17%) Remedy ITSM
2 1 (0.17%) SAP S/4HANA
2 1 (0.17%) Servitor
Cloud Services
1 122 (20.57%) Office 365
2 28 (4.72%) Microsoft Azure
3 13 (2.19%) Amazon AWS
4 8 (1.35%) SaaS
5 7 (1.18%) OneDrive
6 6 (1.01%) IaaS
6 6 (1.01%) PaaS
7 3 (0.51%) Azure Active Directory
7 3 (0.51%) Mimecast
8 2 (0.34%) Dynamics 365
8 2 (0.34%) G Suite
8 2 (0.34%) Google Cloud Platform
9 1 (0.17%) Adobe Creative Cloud
9 1 (0.17%) Cloud Computing
Communications & Networking
1 193 (32.55%) WAN
2 188 (31.70%) Firewall
3 180 (30.35%) LAN
4 109 (18.38%) VPN
5 89 (15.01%) MPLS
6 88 (14.84%) DNS
7 80 (13.49%) Skype
8 79 (13.32%) TCP/IP
9 74 (12.48%) DHCP
10 67 (11.30%) Wi-Fi
11 66 (11.13%) Network Security
12 58 (9.78%) PBX
13 56 (9.44%) Unified Communications
14 54 (9.11%) Wireless
15 42 (7.08%) Ethernet
16 41 (6.91%) OSPF
17 39 (6.58%) Internet
18 38 (6.41%) IP Telephony
18 38 (6.41%) IPsec
19 36 (6.07%) BGP
Database & Business Intelligence
1 29 (4.89%) SQL Server
2 8 (1.35%) Oracle Database
3 5 (0.84%) SQL Server 2005
4 4 (0.67%) MySQL
4 4 (0.67%) SQL Server 2008
5 3 (0.51%) Power BI
5 3 (0.51%) SQL Server 2012
6 2 (0.34%) Oracle Exadata
7 1 (0.17%) Big Data
7 1 (0.17%) Crystal Reports
7 1 (0.17%) Data Warehouse
7 1 (0.17%) DataStage
7 1 (0.17%) DB2
7 1 (0.17%) IBM InfoSphere
7 1 (0.17%) NoSQL
Development Applications
1 11 (1.85%) GCC
2 9 (1.52%) Eclipse
3 7 (1.18%) Git (software)
4 4 (0.67%) GDB
5 2 (0.34%) Rational DOORS
5 2 (0.34%) Subversion
5 2 (0.34%) Trac
5 2 (0.34%) WinDbg
6 1 (0.17%) CruiseControl
6 1 (0.17%) Hudson
6 1 (0.17%) Jenkins
6 1 (0.17%) JIRA
6 1 (0.17%) Metasploit
6 1 (0.17%) Selenium
6 1 (0.17%) Team Foundation Server
6 1 (0.17%) TeamCity
6 1 (0.17%) Visual Studio
6 1 (0.17%) Visual Studio Team System
General
1 88 (14.84%) Telecoms
2 60 (10.12%) Finance
3 17 (2.87%) Retail
4 8 (1.35%) Banking
4 8 (1.35%) French Language
5 7 (1.18%) Italian Language
5 7 (1.18%) Spanish Language
6 6 (1.01%) German Language
7 5 (0.84%) Law
7 5 (0.84%) Pharmaceutical
8 4 (0.67%) Legal
8 4 (0.67%) Manufacturing
9 3 (0.51%) Local Government
9 3 (0.51%) Publishing
10 2 (0.34%) Front Office
10 2 (0.34%) Military
11 1 (0.17%) Advertising
11 1 (0.17%) Billing
11 1 (0.17%) Games
11 1 (0.17%) Multimedia
Job Titles
1 103 (17.37%) Network Engineer
2 79 (13.32%) Analyst
3 53 (8.94%) Support Engineer
4 48 (8.09%) Architect
5 45 (7.59%) 2nd Line Support
6 41 (6.91%) Support Analyst
7 39 (6.58%) Desktop Support
8 35 (5.90%) Cisco Engineer
9 28 (4.72%) IT Support
10 26 (4.38%) 1st/2nd Line Support
11 24 (4.05%) Project Manager
12 23 (3.88%) Voice Engineer
13 22 (3.71%) 2nd Line Support Analyst
13 22 (3.71%) Service Analyst
13 22 (3.71%) Unified Communications Engineer
14 21 (3.54%) Desktop Engineer
15 20 (3.37%) 2nd Line Engineer
15 20 (3.37%) Service Desk Analyst
16 19 (3.20%) Network Architect
16 19 (3.20%) Senior Network Engineer
Libraries, Frameworks & Software Standards
1 17 (2.87%) 802.1X
2 13 (2.19%) LDAP
3 9 (1.52%) XMPP
4 5 (0.84%) Ajax
4 5 (0.84%) CGI
4 5 (0.84%) HTML
4 5 (0.84%) JSON
5 4 (0.67%) LAMP
5 4 (0.67%) Middleware
5 4 (0.67%) STL
6 3 (0.51%) .NET
6 3 (0.51%) Oracle Fusion
6 3 (0.51%) POSIX
7 2 (0.34%) Boost C++ Libraries
7 2 (0.34%) Web Services
8 1 (0.17%) ASP.NET
8 1 (0.17%) COM
8 1 (0.17%) SOAP
8 1 (0.17%) VXML
8 1 (0.17%) WebSphere MQ
Miscellaneous
1 76 (12.82%) Data Centre
2 56 (9.44%) Video Conferencing
3 42 (7.08%) Analytical Skills
4 39 (6.58%) Self-Motivation
5 21 (3.54%) Video\Live Streaming
6 16 (2.70%) Management Information System
7 14 (2.36%) Computer Science
8 13 (2.19%) iPad
8 13 (2.19%) PKI
9 11 (1.85%) Handset
9 11 (1.85%) IVR
10 10 (1.69%) Blackberry
11 9 (1.52%) Smartphone
12 7 (1.18%) iPhone
12 7 (1.18%) NHS
13 6 (1.01%) AS400
13 6 (1.01%) Data Structures
13 6 (1.01%) Fat Client
13 6 (1.01%) Private Cloud
13 6 (1.01%) Thin Client
Operating Systems
1 214 (36.09%) Windows
2 75 (12.65%) Windows Server
3 63 (10.62%) Linux
4 55 (9.27%) Windows 7
5 52 (8.77%) Windows 10
6 38 (6.41%) Windows Server 2008
7 34 (5.73%) Windows Server 2012
8 31 (5.23%) Android
9 25 (4.22%) Apple iOS
10 24 (4.05%) Unix
11 14 (2.36%) Windows 8
12 8 (1.35%) Mac OS X
12 8 (1.35%) Windows XP
13 7 (1.18%) Solaris
14 6 (1.01%) Mac OS
15 5 (0.84%) Embedded Linux
16 4 (0.67%) Windows Phone
17 3 (0.51%) AIX
17 3 (0.51%) Check Point GAiA
17 3 (0.51%) Ubuntu
Processes & Methodologies
1 128 (21.59%) ITIL
2 55 (9.27%) Problem-Solving
3 46 (7.76%) Project Management
4 41 (6.91%) Incident Management
5 40 (6.75%) Migration
6 36 (6.07%) Service Management
7 33 (5.56%) Infrastructure Engineering
7 33 (5.56%) Network Management
8 28 (4.72%) Network Design
8 28 (4.72%) Service Delivery
9 25 (4.22%) Network Monitoring
10 23 (3.88%) Information Security
10 23 (3.88%) PRINCE2
10 23 (3.88%) Stakeholder Management
11 21 (3.54%) Disaster Recovery
12 20 (3.37%) Change Management
13 19 (3.20%) Network Architecture
13 19 (3.20%) Software Engineering
14 18 (3.04%) High Availability
14 18 (3.04%) Load Balancing
Programming Languages
1 36 (6.07%) PowerShell
2 35 (5.90%) C
3 31 (5.23%) SQL
4 13 (2.19%) Python
5 11 (1.85%) C++
6 7 (1.18%) Embedded C
7 6 (1.01%) Java
8 5 (0.84%) JavaScript
9 3 (0.51%) C#
9 3 (0.51%) PHP
10 2 (0.34%) Shell Script
10 2 (0.34%) VBScript
11 1 (0.17%) Embedded C++
11 1 (0.17%) T-SQL
Qualifications
1 157 (26.48%) Cisco Certification
2 104 (17.54%) CCNA
3 97 (16.36%) Security Cleared
4 95 (16.02%) CCNP
5 65 (10.96%) SC Cleared
6 34 (5.73%) Microsoft Certification
7 32 (5.40%) Degree
8 24 (4.05%) CCIE
9 20 (3.37%) DV Cleared
10 19 (3.20%) ITIL Certification
11 14 (2.36%) MCSE
12 12 (2.02%) CCDP
13 11 (1.85%) MCSA
14 10 (1.69%) ITIL Foundation Certificate
15 9 (1.52%) CCIP
15 9 (1.52%) MCP
16 8 (1.35%) CCSP
16 8 (1.35%) Computer Science Degree
17 7 (1.18%) CCNP Voice
18 6 (1.01%) ISEB
Quality Assurance & Compliance
1 33 (5.56%) SLA
2 6 (1.01%) QA
3 5 (0.84%) PCI DSS
4 4 (0.67%) HMG Security Policy Framework
4 4 (0.67%) ISO/IEC 27001
5 3 (0.51%) ISO 9001
6 1 (0.17%) COBIT
6 1 (0.17%) GDPR
6 1 (0.17%) Government Security Classifications
6 1 (0.17%) GxP
6 1 (0.17%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
6 1 (0.17%) PMO
6 1 (0.17%) Sarbanes-Oxley
System Software
1 170 (28.67%) Active Directory
2 97 (16.36%) VMware Infrastructure
3 30 (5.06%) Hyper-V
4 18 (3.04%) vSphere
5 13 (2.19%) Virtual Desktop
6 12 (2.02%) XenDesktop
7 8 (1.35%) XenApp
8 7 (1.18%) Virtual Machines
8 7 (1.18%) VMware Workstation
9 6 (1.01%) VMware ESXi
10 5 (0.84%) Terminal Services
11 4 (0.67%) Firmware
11 4 (0.67%) Virtual Servers
12 3 (0.51%) Microsoft App-V
12 3 (0.51%) VirtualBox
13 2 (0.34%) iptables
13 2 (0.34%) Microsoft Virtual Server
13 2 (0.34%) Postfix
13 2 (0.34%) Samba
13 2 (0.34%) Squid
Systems Management
1 43 (7.25%) Cisco CUCM
2 42 (7.08%) SCCM
3 14 (2.36%) Cisco Prime
3 14 (2.36%) FortiGate
4 12 (2.02%) AirWatch
4 12 (2.02%) Cisco UCCX
5 8 (1.35%) Opsview
6 7 (1.18%) Microsoft Intune
7 6 (1.01%) Opscode Chef
7 6 (1.01%) Puppet
7 6 (1.01%) SCOM
8 5 (0.84%) Ansible
8 5 (0.84%) Cisco UCCE
8 5 (0.84%) Salt
8 5 (0.84%) SCSM
9 4 (0.67%) Nessus
9 4 (0.67%) Norton AntiVirus
9 4 (0.67%) Systems Management Server (SMS)
10 2 (0.34%) Backup Exec
10 2 (0.34%) MIMEsweeper
Vendors
1 292 (49.24%) Cisco
2 159 (26.81%) Microsoft
3 119 (20.07%) VMware
4 70 (11.80%) Mitel
5 57 (9.61%) Citrix
6 44 (7.42%) Avaya
7 35 (5.90%) Apple
7 35 (5.90%) HP
8 33 (5.56%) CheckPoint
8 33 (5.56%) Juniper
8 33 (5.56%) Polycom
9 32 (5.40%) SolarWinds
10 25 (4.22%) Meraki
11 22 (3.71%) Oracle
12 19 (3.20%) Red Box
13 18 (3.04%) BT
14 16 (2.70%) Dell
15 15 (2.53%) F5
16 14 (2.36%) Veeam
17 13 (2.19%) Tandberg