Period
to 19 January 2019

The following table provides summary statistics for contract job vacancies with a requirement for VoIP skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited VoIP over the 6 months to 19 January 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Voice Over IP (VoIP)
UK
6 months to
19 Jan 2019
Same period 2018 Same period 2017
Rank 387 413 308
Rank change year-on-year +26 -105 +18
Contract jobs citing VoIP 599 553 806
As % of all contract IT jobs advertised in the UK 0.61% 0.55% 0.83%
As % of the Communications & Networking category 4.73% 4.12% 5.54%
Number of daily rates quoted 358 347 458
UK median daily rate £363 £338 £375
Median daily rate % change year-on-year +7.41% -10.00% +4.53%
10th Percentile £152 £132 £172
90th Percentile £508 £500 £538
UK excluding London median daily rate £365 £300 £375
% change year-on-year +21.67% -20.00% +7.14%
Number of hourly rates quoted 39 47 61
UK median hourly rate £22.50 £15.69 £27.50
Median hourly rate % change year-on-year +43.40% -42.95% +44.74%
10th Percentile £13.86 £10.15 £14.00
90th Percentile £115.00 £42.60 £43.75
UK excluding London median hourly rate £20.65 £15.85 £27.75
% change year-on-year +30.29% -42.90% +58.57%

VoIP is in the Communications and Computer Networking category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for communications or computer networking skills.

All Communications and Computer Networking Skills
UK
Contract vacancies with a requirement for communications or computer networking skills 12,673 13,428 14,551
As % of all contract IT jobs advertised in the UK 12.83% 13.40% 15.01%
Number of daily rates quoted 7,634 8,298 8,847
UK median daily rate £425 £400 £400
Median daily rate % change year-on-year +6.25% - -
10th Percentile £200 £181 £213
90th Percentile £610 £588 £575
UK excluding London median daily rate £400 £375 £375
% change year-on-year +6.67% - -
Number of hourly rates quoted 608 680 753
UK median hourly rate £18.73 £18.70 £22.50
Median hourly rate % change year-on-year +0.13% -16.89% +2.27%
10th Percentile £12.00 £10.88 £11.47
90th Percentile £48.75 £45.25 £48.75
UK excluding London median hourly rate £17.50 £18.88 £22.50
% change year-on-year -7.28% -16.11% +6.50%

VoIP
Job Vacancy Trend

Job postings citing VoIP as a percentage of all IT jobs advertised.

Job vacancy trend for VoIP in the UK

VoIP
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing VoIP.

Contractor daily rate trend for VoIP in the UK

VoIP
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing VoIP over the 6 months to 19 January 2019.

Contractor daily rate histogram for VoIP in the UK

VoIP
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing VoIP.

Contractor hourly rate trend for VoIP in the UK

VoIP
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing VoIP over the 6 months to 19 January 2019.

Contractor hourly rate histogram for VoIP in the UK

VoIP
Top 16 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing VoIP within the UK over the 6 months to 19 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +20 540 £368 +10.94% 331
UK excluding London +32 395 £365 +21.67% 276
London -32 187 £325 -4.41% 79
South East -15 137 £370 +5.71% 45
North of England +20 83 £370 +13.85% 63
Midlands +11 64 £375 +50.00% 45
North West +11 41 £385 +10.00% 26
South West -7 37 £380 +55.10% 73
Yorkshire +8 34 £340 +18.26% 33
West Midlands -8 34 £388 +61.46% 22
East of England 0 33 £285 +119.23% 26
East Midlands +27 27 £290 +5.45% 23
Wales +7 27 £350 +64.71% 18
Scotland -17 12 £363 +1.75% 4
North East -4 8 £375 +127.27% 4
Northern Ireland +25 3 £300 - 2

For the 6 months to 19 January 2019, IT contractor jobs citing VoIP also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads with a requirement for VoIP.

1 314 (52.42%) Cisco
2 234 (39.07%) Firewall
3 232 (38.73%) Windows
4 220 (36.73%) WAN
5 217 (36.23%) LAN
6 179 (29.88%) Cisco Certification
7 160 (26.71%) Active Directory
8 146 (24.37%) VPN
9 142 (23.71%) Microsoft
10 132 (22.04%) TCP/IP
11 129 (21.54%) Wireless
12 119 (19.87%) CCNP
13 114 (19.03%) ITIL
14 96 (16.03%) MPLS
15 94 (15.69%) OSPF
15 94 (15.69%) Telecoms
15 94 (15.69%) Office 365
16 93 (15.53%) DNS
16 93 (15.53%) VMware
17 88 (14.69%) Windows Server
18 86 (14.36%) Data Centre
19 84 (14.02%) Cisco ASA
20 83 (13.86%) BGP
21 81 (13.52%) DHCP
22 79 (13.19%) CCNA
23 76 (12.69%) Security Cleared
24 73 (12.19%) Citrix
25 69 (11.52%) Linux
26 65 (10.85%) CheckPoint
27 62 (10.35%) Wi-Fi

VoIP
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 45 (7.51%) Skype for Business
2 44 (7.35%) MS Exchange
3 22 (3.67%) SharePoint
4 14 (2.34%) Exchange Server 2010
4 14 (2.34%) Exchange Server 2013
5 11 (1.84%) OpenStack
6 9 (1.50%) IIS
7 7 (1.17%) IBM Notes
8 4 (0.67%) CMS
9 2 (0.33%) BizTalk Server
9 2 (0.33%) Blackberry Enterprise Server
9 2 (0.33%) Exchange Server 2003
9 2 (0.33%) Exchange Server 2007
9 2 (0.33%) SharePoint Server
10 1 (0.17%) Adobe Experience Manager
10 1 (0.17%) Apache
10 1 (0.17%) Office Communications Server
10 1 (0.17%) Oracle SOA Suite
10 1 (0.17%) SharePoint 2013
10 1 (0.17%) WebLogic
Applications
1 51 (8.51%) Microsoft Office
2 17 (2.84%) Microsoft Excel
3 11 (1.84%) MS Visio
4 10 (1.67%) Microsoft PowerPoint
5 2 (0.33%) AutoCAD
5 2 (0.33%) Shockwave
6 1 (0.17%) Microsoft Project
6 1 (0.17%) Revit
Business Applications
1 4 (0.67%) Remedy ITSM
2 1 (0.17%) SAP S/4HANA
Cloud Services
1 94 (15.69%) Office 365
2 58 (9.68%) Microsoft Azure
3 41 (6.84%) Amazon AWS
4 13 (2.17%) IaaS
5 11 (1.84%) SaaS
6 10 (1.67%) Cloud Computing
6 10 (1.67%) PaaS
7 4 (0.67%) Google Cloud Platform
8 3 (0.50%) Mimecast
9 2 (0.33%) Azure Active Directory
9 2 (0.33%) Dynamics 365
9 2 (0.33%) Google Analytics
9 2 (0.33%) OneDrive
10 1 (0.17%) Firebase
10 1 (0.17%) G Suite
10 1 (0.17%) GitHub
10 1 (0.17%) iTunes
10 1 (0.17%) Slack
Communications & Networking
1 234 (39.07%) Firewall
2 220 (36.73%) WAN
3 217 (36.23%) LAN
4 146 (24.37%) VPN
5 132 (22.04%) TCP/IP
6 129 (21.54%) Wireless
7 96 (16.03%) MPLS
8 94 (15.69%) OSPF
9 93 (15.53%) DNS
10 84 (14.02%) Cisco ASA
11 83 (13.86%) BGP
12 81 (13.52%) DHCP
13 62 (10.35%) Wi-Fi
14 59 (9.85%) Network Security
15 56 (9.35%) IPsec
16 55 (9.18%) Cisco Nexus
17 49 (8.18%) Internet
18 47 (7.85%) Skype
19 45 (7.51%) WLAN
20 43 (7.18%) VLAN
Database & Business Intelligence
1 21 (3.51%) SQL Server
2 8 (1.34%) MySQL
3 5 (0.83%) Oracle Database
4 3 (0.50%) Geospatial Data
4 3 (0.50%) GIS
5 2 (0.33%) SQL Server 2012
6 1 (0.17%) Big Data
6 1 (0.17%) Crystal Reports
6 1 (0.17%) Data Warehouse
6 1 (0.17%) DB2
6 1 (0.17%) Hadoop
6 1 (0.17%) Oracle Database 11g
6 1 (0.17%) RDBMS
6 1 (0.17%) Relational Database
6 1 (0.17%) SQL Server 2005
6 1 (0.17%) SQL Server 2008
Development Applications
1 13 (2.17%) JIRA
2 11 (1.84%) Burp Suite
2 11 (1.84%) Metasploit
3 7 (1.17%) GDB
4 6 (1.00%) GCC
5 5 (0.83%) Git (software)
5 5 (0.83%) Subversion
5 5 (0.83%) Team Foundation Server
6 4 (0.67%) Sonatype Nexus
6 4 (0.67%) Valgrind
6 4 (0.67%) Visual Studio
7 3 (0.50%) Eclipse
7 3 (0.50%) Rational DOORS
8 2 (0.33%) TeamCity
9 1 (0.17%) Artifactory
9 1 (0.17%) Gradle
9 1 (0.17%) Selenium
9 1 (0.17%) VSS/SourceSafe
9 1 (0.17%) WinDbg
General
1 94 (15.69%) Telecoms
2 38 (6.34%) Finance
3 26 (4.34%) Retail
4 18 (3.01%) Legal
5 16 (2.67%) Manufacturing
6 12 (2.00%) Banking
7 9 (1.50%) Law
8 6 (1.00%) French Language
8 6 (1.00%) Italian Language
8 6 (1.00%) Spanish Language
9 5 (0.83%) Billing
9 5 (0.83%) Financial Institution
9 5 (0.83%) Marketing
10 4 (0.67%) Electronics
10 4 (0.67%) Investment Banking
10 4 (0.67%) Mandarin Language
10 4 (0.67%) Publishing
11 3 (0.50%) German Language
11 3 (0.50%) Military
11 3 (0.50%) Pharmaceutical
Job Titles
1 145 (24.21%) Network Engineer
2 59 (9.85%) Analyst
3 53 (8.85%) Support Engineer
4 42 (7.01%) 2nd Line Support
5 41 (6.84%) Cisco Engineer
6 38 (6.34%) Architect
7 30 (5.01%) Consultant
7 30 (5.01%) IT Support
8 29 (4.84%) 1st/2nd Line Support
9 28 (4.67%) Infrastructure Engineer
9 28 (4.67%) Support Analyst
10 27 (4.51%) Cisco Network Engineer
11 26 (4.34%) Desktop Support
12 25 (4.17%) Project Manager
13 22 (3.67%) IT Engineer
13 22 (3.67%) VoIP Engineer
14 21 (3.51%) Network Architect
15 20 (3.34%) Network Consultant
15 20 (3.34%) Service Analyst
16 19 (3.17%) 2nd Line Engineer
Libraries, Frameworks & Software Standards
1 23 (3.84%) 802.1X
2 11 (1.84%) Web Services
3 8 (1.34%) HTML
4 7 (1.17%) JSON
5 6 (1.00%) Ajax
5 6 (1.00%) CGI
5 6 (1.00%) Elastic Stack
5 6 (1.00%) LDAP
6 5 (0.83%) Node.js
6 5 (0.83%) React
6 5 (0.83%) XML
6 5 (0.83%) XMPP
7 4 (0.67%) FreeSWITCH
7 4 (0.67%) STL
7 4 (0.67%) VXML
8 3 (0.50%) WebRTC
9 2 (0.33%) COM
9 2 (0.33%) CSS3
9 2 (0.33%) HTML5
9 2 (0.33%) Middleware
Miscellaneous
1 86 (14.36%) Data Centre
2 43 (7.18%) Analytical Skills
3 32 (5.34%) Self-Motivation
4 27 (4.51%) Video Conferencing
5 23 (3.84%) Management Information System
6 21 (3.51%) Mobile App
7 12 (2.00%) Cyberthreat
7 12 (2.00%) SCADA
7 12 (2.00%) Wiki
8 11 (1.84%) Blackberry
8 11 (1.84%) Driving Licence
8 11 (1.84%) NHS
9 10 (1.67%) Handset
9 10 (1.67%) iPad
9 10 (1.67%) Smartphone
10 9 (1.50%) IVR
11 8 (1.34%) iPhone
12 7 (1.17%) Client/Server
13 6 (1.00%) BBC
13 6 (1.00%) Media Streaming
Operating Systems
1 232 (38.73%) Windows
2 88 (14.69%) Windows Server
3 69 (11.52%) Linux
4 62 (10.35%) Windows 10
5 59 (9.85%) Windows 7
6 37 (6.18%) Windows Server 2012
7 29 (4.84%) Windows Server 2008
8 26 (4.34%) Unix
9 20 (3.34%) Android
10 19 (3.17%) Windows Server 2003
11 17 (2.84%) Apple iOS
12 14 (2.34%) Mac OS
13 11 (1.84%) Kali Linux
14 9 (1.50%) Windows 8
15 6 (1.00%) Embedded Linux
16 4 (0.67%) Ubuntu
17 3 (0.50%) CentOS
17 3 (0.50%) Data ONTAP
18 1 (0.17%) Check Point GAiA
18 1 (0.17%) Windows Phone
Processes & Methodologies
1 114 (19.03%) ITIL
2 52 (8.68%) Network Monitoring
3 51 (8.51%) Network Design
4 45 (7.51%) Project Management
5 40 (6.68%) Load Balancing
6 38 (6.34%) Network Architecture
7 37 (6.18%) Problem-Solving
8 33 (5.51%) Infrastructure Engineering
9 32 (5.34%) Disaster Recovery
9 32 (5.34%) Migration
10 28 (4.67%) Agile Software Development
10 28 (4.67%) Change Management
10 28 (4.67%) Service Delivery
11 26 (4.34%) Network Optimisation
12 25 (4.17%) Service Management
13 24 (4.01%) Configuration Management
13 24 (4.01%) Cybersecurity
13 24 (4.01%) Incident Management
13 24 (4.01%) Patch Management
14 22 (3.67%) Computer Science
Programming Languages
1 39 (6.51%) C
2 25 (4.17%) Python
3 22 (3.67%) PowerShell
4 20 (3.34%) C#
4 20 (3.34%) SQL
5 18 (3.01%) C++
6 16 (2.67%) Bash Shell
6 16 (2.67%) Java
7 15 (2.50%) Ruby
8 13 (2.17%) JavaScript
9 11 (1.84%) Lua
10 8 (1.34%) Perl
11 7 (1.17%) Embedded C
12 5 (0.83%) TypeScript
13 2 (0.33%) VBScript
14 1 (0.17%) Apex Code
14 1 (0.17%) Embedded C++
14 1 (0.17%) Java 8
14 1 (0.17%) Shell Script
Qualifications
1 179 (29.88%) Cisco Certification
2 119 (19.87%) CCNP
3 79 (13.19%) CCNA
4 76 (12.69%) Security Cleared
5 56 (9.35%) SC Cleared
6 54 (9.02%) Degree
7 38 (6.34%) Microsoft Certification
8 32 (5.34%) CCIE
9 21 (3.51%) DV Cleared
9 21 (3.51%) MCSE
10 15 (2.50%) ITIL Certification
11 12 (2.00%) CCDP
12 11 (1.84%) OSCE
13 10 (1.67%) MCSA
14 8 (1.34%) BPSS Clearance
14 8 (1.34%) Network+ Certification
15 7 (1.17%) Citrix Certification
16 6 (1.00%) A+ Certification
16 6 (1.00%) Computer Science Degree
16 6 (1.00%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 25 (4.17%) SLA
2 10 (1.67%) ISO/IEC 27001
3 9 (1.50%) PCI DSS
3 9 (1.50%) QA
4 7 (1.17%) Disclosure Scotland
5 6 (1.00%) Cyber Essentials
6 3 (0.50%) GDPR
7 1 (0.17%) Cyber Essentials PLUS
7 1 (0.17%) Government Security Classifications
7 1 (0.17%) GPG13
System Software
1 160 (26.71%) Active Directory
2 53 (8.85%) VMware Infrastructure
3 28 (4.67%) Hyper-V
4 15 (2.50%) vSphere
5 9 (1.50%) XenDesktop
6 8 (1.34%) Firmware
6 8 (1.34%) VMware ESXi
7 7 (1.17%) XenApp
8 6 (1.00%) Virtual Servers
9 5 (0.83%) KVM
9 5 (0.83%) Terminal Services
10 4 (0.67%) Microsoft Virtual Server
10 4 (0.67%) Virtual Machines
10 4 (0.67%) VirtualBox
11 3 (0.50%) Docker
12 2 (0.33%) MetaFrame
12 2 (0.33%) Microsoft App-V
12 2 (0.33%) VMware Workstation
12 2 (0.33%) Xen
13 1 (0.17%) VMware Server
Systems Management
1 42 (7.01%) Cisco CUCM
2 33 (5.51%) SCCM
3 22 (3.67%) Cisco Prime
4 17 (2.84%) Cisco UCCX
5 15 (2.50%) FortiGate
6 14 (2.34%) Cisco UCCE
7 12 (2.00%) Nessus
8 11 (1.84%) Nmap
9 8 (1.34%) Microsoft Intune
9 8 (1.34%) QRadar
10 6 (1.00%) SolarWinds Orion
11 5 (0.83%) AirWatch
11 5 (0.83%) SCOM
12 3 (0.50%) Ansible
12 3 (0.50%) Failover Clustering
12 3 (0.50%) SCVMM
12 3 (0.50%) Systems Management Server (SMS)
12 3 (0.50%) Terraform
12 3 (0.50%) vMotion
13 2 (0.33%) Puppet
Vendors
1 314 (52.42%) Cisco
2 142 (23.71%) Microsoft
3 93 (15.53%) VMware
4 73 (12.19%) Citrix
5 65 (10.85%) CheckPoint
6 58 (9.68%) SolarWinds
7 40 (6.68%) Mitel
8 39 (6.51%) Avaya
9 37 (6.18%) Palo Alto
10 28 (4.67%) Apple
10 28 (4.67%) Juniper
11 27 (4.51%) HP
11 27 (4.51%) Meraki
12 23 (3.84%) F5
12 23 (3.84%) NetApp
13 22 (3.67%) Fortinet
14 21 (3.51%) Riverbed
15 12 (2.00%) Oracle
16 11 (1.84%) Forcepoint
16 11 (1.84%) Rackspace