Period
to 5 April 2020

The following table provides summary statistics for contract job vacancies with a requirement for VoIP skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited VoIP over the 6 months to 5 April 2020 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Voice Over IP (VoIP)
UK
6 months to
5 Apr 2020
Same period 2019 Same period 2018
Rank 337 415 437
Rank change year-on-year +78 +22 -127
Contract jobs citing VoIP 410 550 525
As % of all contract jobs advertised in the UK 0.67% 0.57% 0.52%
As % of the Communications & Networking category 4.88% 4.50% 3.92%
Number of daily rates quoted 255 344 325
Median daily rate £350 £350 £340
Median daily rate % change year-on-year - +2.94% -9.33%
10th Percentile £149 £163 £147
90th Percentile £575 £517 £488
UK excluding London median daily rate £350 £370 £338
% change year-on-year -5.41% +9.63% -10.00%
Number of hourly rates quoted 46 37 59
Median hourly rate £18.25 £22.50 £20.00
Median hourly rate % change year-on-year -18.89% +12.50% -11.80%
10th Percentile £13.50 £12.36 £11.40
90th Percentile £39.38 £47.50 £36.75
UK excluding London median hourly rate £18.00 £23.75 £20.00
% change year-on-year -24.21% +18.75% -11.31%

VoIP is in the Communications and Computer Networking category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for communications or computer networking skills.

All Communications and Computer Networking Skills
UK
Contract vacancies with a requirement for communications or computer networking skills 8,403 12,230 13,395
As % of all contract IT jobs advertised in the UK 13.65% 12.62% 13.17%
Number of daily rates quoted 4,929 7,531 8,260
Median daily rate £425 £425 £413
Median daily rate % change year-on-year - +3.03% +2.23%
10th Percentile £175 £200 £200
90th Percentile £600 £610 £600
UK excluding London median daily rate £400 £400 £376
% change year-on-year - +6.38% -1.05%
Number of hourly rates quoted 513 566 722
Median hourly rate £22.50 £18.70 £19.44
Median hourly rate % change year-on-year +20.32% -3.81% -9.58%
10th Percentile £13.25 £12.00 £11.25
90th Percentile £51.75 £49.13 £47.50
Median hourly rate £20.00 £17.25 £19.06
% change year-on-year +15.94% -9.50% -9.24%

VoIP
Job Vacancy Trend

Job postings citing VoIP as a proportion of all IT jobs advertised.

Job vacancy trend for VoIP in the UK

VoIP
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing VoIP.

Daily rate trend for VoIP in the UK

VoIP
Daily Rate Histogram

Daily rate distribution for jobs citing VoIP over the 6 months to 5 April 2020.

Daily rate histogram for VoIP in the UK

VoIP
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing VoIP.

Hourly rate trend for VoIP in the UK

VoIP
Hourly Rate Histogram

Hourly rate distribution of jobs citing VoIP over the 6 months to 5 April 2020.

Hourly rate histogram for VoIP in the UK

VoIP
Top 17 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing VoIP within the UK over the 6 months to 5 April 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +94 385 £350 -4.11% 164
UK excluding London +57 272 £350 -5.41% 142
London +143 132 £350 +7.69% 36
South East +79 120 £363 -0.68% 34
North of England +24 44 £255 -36.25% 33
Midlands +32 34 £550 +46.67% 22
East of England +46 33 £325 -13.33% 19
West Midlands +54 27 £595 +51.11% 12
North West +6 23 £250 -37.50% 19
South West +11 22 £340 -8.72% 20
Yorkshire +33 20 £270 -34.55% 6
Wales +17 12 £400 +14.29% 8
Work from Home +9 8 £345 +6.15% 9
Scotland +20 6 £300 -17.24% 6
East Midlands +6 6 £330 +26.32% 10
North East +32 1 £300 -27.27% 8
Northern Ireland +9 1 £375 +25.00%

For the 6 months to 5 April 2020, IT contractor jobs citing VoIP also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads with a requirement for VoIP.

1 180 (43.90%) Cisco
2 163 (39.76%) Windows
3 143 (34.88%) Active Directory
4 129 (31.46%) WAN
5 126 (30.73%) Office 365
6 123 (30.00%) LAN
7 116 (28.29%) Firewall
8 100 (24.39%) Windows 10
9 98 (23.90%) Microsoft
10 94 (22.93%) Cisco Certification
11 89 (21.71%) VPN
12 80 (19.51%) Security Cleared
13 69 (16.83%) Wireless
14 67 (16.34%) CCNA
15 64 (15.61%) Windows Server
16 61 (14.88%) DNS
16 61 (14.88%) ITIL
17 57 (13.90%) Telecoms
18 54 (13.17%) TCP/IP
19 53 (12.93%) CCNP
20 50 (12.20%) VMware
21 49 (11.95%) OSPF
21 49 (11.95%) Microsoft Office
22 48 (11.71%) DHCP
23 47 (11.46%) BGP
24 44 (10.73%) Windows 7
25 43 (10.49%) Citrix
25 43 (10.49%) Juniper
26 42 (10.24%) MPLS
26 42 (10.24%) Skype

VoIP
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 31 (7.56%) Skype for Business
2 30 (7.32%) MS Exchange
3 27 (6.59%) SharePoint
4 9 (2.20%) IIS
5 7 (1.71%) Exchange Server 2013
6 4 (0.98%) Confluence
6 4 (0.98%) Exchange Server 2010
7 3 (0.73%) CMS
7 3 (0.73%) SharePoint 2010
8 2 (0.49%) IBM Notes
8 2 (0.49%) Site Server
9 1 (0.24%) Exchange Server 2007
9 1 (0.24%) MS Project Server
9 1 (0.24%) SharePoint 2013
9 1 (0.24%) Tomcat
Applications
1 49 (11.95%) Microsoft Office
2 9 (2.20%) Microsoft Excel
3 4 (0.98%) Microsoft PowerPoint
4 2 (0.49%) AutoCAD
4 2 (0.49%) Microsoft Project
4 2 (0.49%) Spreadsheet
5 1 (0.24%) 3ds Max
5 1 (0.24%) Adobe Premiere
5 1 (0.24%) MS Visio
5 1 (0.24%) Photoshop
5 1 (0.24%) Revit
5 1 (0.24%) SOLIDWORKS
Business Applications
1 1 (0.24%) Line 500
Cloud Services
1 126 (30.73%) Office 365
2 40 (9.76%) Azure
3 16 (3.90%) AWS
4 10 (2.44%) IaaS
5 8 (1.95%) Cloud Computing
6 7 (1.71%) GCP
7 6 (1.46%) SaaS
8 5 (1.22%) G Suite
9 4 (0.98%) OneDrive
9 4 (0.98%) PaaS
10 3 (0.73%) Azure Active Directory
10 3 (0.73%) Mimecast
10 3 (0.73%) Yammer
11 2 (0.49%) Azure ExpressRoute
11 2 (0.49%) Power Platform
12 1 (0.24%) Adobe Creative Cloud
12 1 (0.24%) Asana
12 1 (0.24%) Slack
Communications & Networking
1 129 (31.46%) WAN
2 123 (30.00%) LAN
3 116 (28.29%) Firewall
4 89 (21.71%) VPN
5 69 (16.83%) Wireless
6 61 (14.88%) DNS
7 54 (13.17%) TCP/IP
8 49 (11.95%) OSPF
9 48 (11.71%) DHCP
10 47 (11.46%) BGP
11 42 (10.24%) MPLS
11 42 (10.24%) Skype
12 36 (8.78%) Internet
13 35 (8.54%) Unified Communications
14 31 (7.56%) EIGRP
15 30 (7.32%) IPsec
15 30 (7.32%) Network Security
15 30 (7.32%) PBX
16 28 (6.83%) Cisco Nexus
16 28 (6.83%) VLAN
Database & Business Intelligence
1 24 (5.85%) SQL Server
2 8 (1.95%) SQL Server 2012
3 5 (1.22%) SQL Server 2016
4 2 (0.49%) Azure SQL Database
4 2 (0.49%) Cosmos DB
4 2 (0.49%) DB2
4 2 (0.49%) MySQL
4 2 (0.49%) Power BI
5 1 (0.24%) Amazon QuickSight
5 1 (0.24%) Crystal Reports
5 1 (0.24%) Data Lake
5 1 (0.24%) Oracle Reports
5 1 (0.24%) RDBMS
5 1 (0.24%) Relational Database
5 1 (0.24%) SQL Server 2008
5 1 (0.24%) SQL Server 2014
Development Applications
1 12 (2.93%) JIRA
2 5 (1.22%) VSS/SourceSafe
3 4 (0.98%) Team Foundation Server
4 2 (0.49%) Rational DOORS
5 1 (0.24%) AppScan
5 1 (0.24%) ClearCase
5 1 (0.24%) Git (software)
5 1 (0.24%) Metasploit
5 1 (0.24%) Paros
5 1 (0.24%) Redmine
5 1 (0.24%) Sonatype Nexus
5 1 (0.24%) Subversion
5 1 (0.24%) Visual Studio
General
1 57 (13.90%) Telecoms
2 37 (9.02%) Finance
3 7 (1.71%) Public Sector
4 5 (1.22%) Banking
4 5 (1.22%) Retail
5 4 (0.98%) Local Government
5 4 (0.98%) Military
6 3 (0.73%) Advertising
6 3 (0.73%) Manufacturing
6 3 (0.73%) Marketing
6 3 (0.73%) Publishing
7 2 (0.49%) Billing
7 2 (0.49%) Electronics
7 2 (0.49%) Financial Institution
7 2 (0.49%) Investment Banking
7 2 (0.49%) Law
8 1 (0.24%) Automotive
8 1 (0.24%) Back Office
8 1 (0.24%) French Language
Job Titles
1 91 (22.20%) Network Engineer
2 63 (15.37%) Support Engineer
3 52 (12.68%) Analyst
4 32 (7.80%) Desktop Support
5 30 (7.32%) 2nd Line Support
6 26 (6.34%) 2nd Line Engineer
7 25 (6.10%) Architect
8 22 (5.37%) Desktop Engineer
8 22 (5.37%) IT Support
8 22 (5.37%) Service Analyst
8 22 (5.37%) Service Desk Analyst
9 21 (5.12%) Desktop Support Engineer
10 20 (4.88%) VoIP Engineer
11 18 (4.39%) 2nd Line Desktop Support
11 18 (4.39%) 2nd Line Support Engineer
11 18 (4.39%) IT Engineer
12 17 (4.15%) Support Analyst
13 16 (3.90%) Developer
14 15 (3.66%) Infrastructure Engineer
14 15 (3.66%) IT Support Engineer
Libraries, Frameworks & Software Standards
1 5 (1.22%) XMPP
2 4 (0.98%) 802.1X
2 4 (0.98%) Web Services
3 3 (0.73%) XML
4 2 (0.49%) .NET
4 2 (0.49%) .NET Framework
4 2 (0.49%) FIX Protocol
4 2 (0.49%) JSON
4 2 (0.49%) LDAP
5 1 (0.24%) HTML
5 1 (0.24%) Jinja
5 1 (0.24%) LAMP
5 1 (0.24%) Middleware
5 1 (0.24%) SOAP
5 1 (0.24%) V-Ray
5 1 (0.24%) X-Windows
5 1 (0.24%) YAML
Miscellaneous
1 37 (9.02%) Data Centre
2 33 (8.05%) Video Conferencing
3 20 (4.88%) Analytical Skills
3 20 (4.88%) Self-Motivation
4 16 (3.90%) Management Information System
5 15 (3.66%) Driving Licence
6 10 (2.44%) Media Streaming
7 9 (2.20%) User Experience
8 8 (1.95%) PKI
9 7 (1.71%) IVR
9 7 (1.71%) NHS
10 5 (1.22%) iPhone
10 5 (1.22%) Smartphone
11 3 (0.73%) Blackberry
11 3 (0.73%) CCTV
11 3 (0.73%) Clustering
11 3 (0.73%) CMDB
11 3 (0.73%) Fibre Optics
11 3 (0.73%) Replication
12 2 (0.49%) Acoustics
Operating Systems
1 163 (39.76%) Windows
2 100 (24.39%) Windows 10
3 64 (15.61%) Windows Server
4 44 (10.73%) Windows 7
5 34 (8.29%) Linux
6 25 (6.10%) Android
7 22 (5.37%) Windows Server 2012
8 16 (3.90%) Windows Server 2016
9 14 (3.41%) Windows Server 2008
10 13 (3.17%) Apple iOS
10 13 (3.17%) Mac OS
11 4 (0.98%) Embedded Linux
11 4 (0.98%) Windows 8
11 4 (0.98%) Windows Server 2003
12 2 (0.49%) Mac OS X
12 2 (0.49%) VMS
12 2 (0.49%) Windows Server 2019
13 1 (0.24%) Kali Linux
13 1 (0.24%) Windows Embedded Compact
13 1 (0.24%) Windows XP
Processes & Methodologies
1 61 (14.88%) ITIL
2 40 (9.76%) Migration
3 34 (8.29%) Problem-Solving
4 33 (8.05%) Project Delivery
5 30 (7.32%) Network Design
6 29 (7.07%) Incident Management
7 24 (5.85%) Infrastructure Engineering
7 24 (5.85%) Service Delivery
8 22 (5.37%) Service Management
9 21 (5.12%) Change Management
10 17 (4.15%) Configuration Management
11 16 (3.90%) Problem Management
12 15 (3.66%) Agile Software Development
12 15 (3.66%) Defect Tracking
12 15 (3.66%) Network Architecture
12 15 (3.66%) Network Monitoring
12 15 (3.66%) Project Management
13 13 (3.17%) MODAF
14 12 (2.93%) Disaster Recovery
14 12 (2.93%) Enterprise Architecture
Programming Languages
1 25 (6.10%) C
2 22 (5.37%) Python
3 17 (4.15%) SQL
4 16 (3.90%) Embedded C
5 6 (1.46%) PowerShell
6 4 (0.98%) C#
6 4 (0.98%) C++
7 2 (0.49%) Java
7 2 (0.49%) JavaScript
7 2 (0.49%) PHP
8 1 (0.24%) Bash Shell
8 1 (0.24%) Embedded C++
8 1 (0.24%) Go
8 1 (0.24%) PHP 7
8 1 (0.24%) Scala
Qualifications
1 94 (22.93%) Cisco Certification
2 80 (19.51%) Security Cleared
3 67 (16.34%) CCNA
4 53 (12.93%) CCNP
5 41 (10.00%) SC Cleared
6 35 (8.54%) Degree
7 24 (5.85%) CCDP
8 21 (5.12%) CCIE
8 21 (5.12%) Microsoft Certification
9 19 (4.63%) DV Cleared
10 17 (4.15%) BPSS Clearance
11 15 (3.66%) MCSE
12 13 (3.17%) BC Cleared
13 10 (2.44%) CCDA
13 10 (2.44%) CCIE Routing and Switching
13 10 (2.44%) CCIP
14 9 (2.20%) ITIL Certification
15 6 (1.46%) CCDE
16 4 (0.98%) Citrix Certification
16 4 (0.98%) MCP
Quality Assurance & Compliance
1 28 (6.83%) SLA
2 7 (1.71%) ISO/IEC 27001
2 7 (1.71%) PCI DSS
2 7 (1.71%) QA
3 6 (1.46%) GDPR
4 3 (0.73%) Disclosure Scotland
5 2 (0.49%) COBIT
6 1 (0.24%) Sarbanes-Oxley
6 1 (0.24%) SSAE 16
System Software
1 143 (34.88%) Active Directory
2 39 (9.51%) VMware Infrastructure
3 14 (3.41%) Hyper-V
4 11 (2.68%) vSphere
5 9 (2.20%) XenApp
6 7 (1.71%) Virtual Machines
6 7 (1.71%) VMware Workstation
7 6 (1.46%) XenDesktop
8 4 (0.98%) VMware Server
9 2 (0.49%) Firmware
9 2 (0.49%) Virtual Desktop
9 2 (0.49%) VMware ESXi
10 1 (0.24%) Microsoft App-V
10 1 (0.24%) Terminal Services
10 1 (0.24%) UAG
Systems Management
1 34 (8.29%) SCCM
2 10 (2.44%) Cisco CUCM
2 10 (2.44%) Microsoft Intune
3 9 (2.20%) AirWatch
4 7 (1.71%) Cisco Prime
4 7 (1.71%) FortiGate
5 5 (1.22%) Jamf Pro
6 4 (0.98%) SCOM
6 4 (0.98%) Single Sign-On
6 4 (0.98%) vCenter Server
6 4 (0.98%) WSUS
7 2 (0.49%) Cisco UCCX
7 2 (0.49%) Nessus
8 1 (0.24%) Ansible
8 1 (0.24%) CA Spectrum
8 1 (0.24%) Cisco LMS
8 1 (0.24%) Forefront Identity Manager
8 1 (0.24%) McAfee ePO
8 1 (0.24%) Salt
8 1 (0.24%) Symantec Enterprise Vault
Vendors
1 180 (43.90%) Cisco
2 98 (23.90%) Microsoft
3 50 (12.20%) VMware
4 43 (10.49%) Citrix
4 43 (10.49%) Juniper
5 20 (4.88%) Dell
5 20 (4.88%) SolarWinds
6 17 (4.15%) Meraki
7 16 (3.90%) Avaya
8 15 (3.66%) Apple
8 15 (3.66%) Palo Alto
8 15 (3.66%) Splunk
9 14 (3.41%) Oracle
10 13 (3.17%) Google
11 11 (2.68%) HP
12 10 (2.44%) NetApp
12 10 (2.44%) ServiceNow
13 8 (1.95%) Mitel
14 7 (1.71%) CheckPoint
14 7 (1.71%) Ivanti