Period
to 12 December 2018

The following table provides summary statistics for contract job vacancies with a requirement for VoIP skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited VoIP over the 6 months to 12 December 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Voice Over IP (VoIP)
UK
6 months to
12 Dec 2018
Same period 2017 Same period 2016
Rank 389 406 300
Rank change year-on-year +17 -106 +12
Contract jobs citing VoIP 652 602 873
As % of all contract IT jobs advertised in the UK 0.62% 0.58% 0.84%
As % of the Communications & Networking category 4.80% 4.30% 5.62%
Number of daily rates quoted 409 365 483
UK median daily rate £350 £340 £375
Median daily rate % change year-on-year +2.94% -9.33% -
10th Percentile £145 £133 £174
90th Percentile £550 £500 £538
UK excluding London median daily rate £368 £325 £375
% change year-on-year +13.08% -13.33% +7.14%
Number of hourly rates quoted 35 52 71
UK median hourly rate £20.65 £16.65 £32.50
Median hourly rate % change year-on-year +23.98% -48.76% +58.54%
10th Percentile £14.09 £10.78 £11.75
90th Percentile £115.00 £44.60 £46.50
UK excluding London median hourly rate £19.57 £16.81 £34.31
% change year-on-year +16.47% -51.02% +71.55%

VoIP is in the Communications and Computer Networking category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for communications or computer networking skills.

All Communications and Computer Networking Skills
UK
Contract vacancies with a requirement for communications or computer networking skills 13,587 13,998 15,546
As % of all contract IT jobs advertised in the UK 12.90% 13.55% 15.04%
Number of daily rates quoted 8,206 8,618 9,465
UK median daily rate £425 £400 £400
Median daily rate % change year-on-year +6.25% - +2.56%
10th Percentile £200 £180 £213
90th Percentile £613 £588 £575
UK excluding London median daily rate £400 £375 £375
% change year-on-year +6.67% - +0.67%
Number of hourly rates quoted 645 710 795
UK median hourly rate £20.00 £19.00 £22.50
Median hourly rate % change year-on-year +5.26% -15.56% +7.31%
10th Percentile £12.25 £11.00 £11.72
90th Percentile £47.50 £46.00 £47.50
UK excluding London median hourly rate £18.12 £19.00 £24.50
% change year-on-year -4.66% -22.45% +19.51%

VoIP
Job Vacancy Trend

Job postings citing VoIP as a percentage of all IT jobs advertised.

Job vacancy trend for VoIP in the UK

VoIP
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing VoIP.

Contractor daily rate trend for VoIP in the UK

VoIP
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing VoIP over the 6 months to 12 December 2018.

Contractor daily rate histogram for VoIP in the UK

VoIP
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing VoIP.

Contractor hourly rate trend for VoIP in the UK

VoIP
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing VoIP over the 6 months to 12 December 2018.

Contractor hourly rate histogram for VoIP in the UK

VoIP
Top 17 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing VoIP within the UK over the 6 months to 12 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +8 596 £350 +1.45% 332
UK excluding London -3 408 £368 +13.08% 282
London +2 225 £313 -10.71% 73
South East -13 143 £375 +7.14% 57
North of England -14 81 £370 +5.71% 70
Midlands -8 67 £363 +26.09% 52
East of England +5 44 £244 +8.94% 30
North West -24 42 £373 -9.70% 36
South West -14 35 £390 +105.26% 50
West Midlands -31 34 £388 +37.78% 37
Yorkshire -1 32 £340 +23.64% 28
East Midlands +24 30 £325 +4.00% 15
Wales +10 27 £350 +64.71% 16
North East -4 7 £375 +226.09% 6
Scotland -30 7 £363 +13.64% 7
Isle of Man 0 4 £425 -
Northern Ireland +28 1 - -

For the 6 months to 12 December 2018, IT contractor jobs citing VoIP also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads with a requirement for VoIP.

1 329 (50.46%) Cisco
2 255 (39.11%) Windows
3 236 (36.20%) Firewall
4 223 (34.20%) WAN
5 214 (32.82%) LAN
6 191 (29.29%) Cisco Certification
7 181 (27.76%) Active Directory
8 165 (25.31%) Microsoft
9 157 (24.08%) VPN
10 131 (20.09%) Wireless
10 131 (20.09%) TCP/IP
11 128 (19.63%) ITIL
12 117 (17.94%) CCNP
13 111 (17.02%) Office 365
14 104 (15.95%) DNS
15 98 (15.03%) VMware
16 97 (14.88%) Security Cleared
17 95 (14.57%) MPLS
18 94 (14.42%) CCNA
19 93 (14.26%) DHCP
19 93 (14.26%) Telecoms
20 90 (13.80%) Windows Server
21 84 (12.88%) OSPF
22 81 (12.42%) Data Centre
23 78 (11.96%) Linux
24 76 (11.66%) Cisco ASA
25 75 (11.50%) BGP
26 70 (10.74%) SC Cleared
27 69 (10.58%) Windows 10
28 66 (10.12%) Network Security

VoIP
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 54 (8.28%) MS Exchange
2 52 (7.98%) Skype for Business
3 19 (2.91%) SharePoint
4 16 (2.45%) Exchange Server 2010
5 15 (2.30%) Exchange Server 2013
6 11 (1.69%) IIS
6 11 (1.69%) OpenStack
7 8 (1.23%) IBM Notes
8 4 (0.61%) CMS
9 3 (0.46%) Apache
9 3 (0.46%) Blackberry Enterprise Server
10 2 (0.31%) BizTalk Server
10 2 (0.31%) Exchange Server 2003
10 2 (0.31%) Exchange Server 2007
11 1 (0.15%) Adobe Experience Manager
11 1 (0.15%) Confluence
11 1 (0.15%) Office Communications Server
11 1 (0.15%) Oracle SOA Suite
11 1 (0.15%) WebLogic
11 1 (0.15%) WebSphere
Applications
1 52 (7.98%) Microsoft Office
2 18 (2.76%) Microsoft Excel
3 10 (1.53%) Microsoft PowerPoint
4 9 (1.38%) MS Visio
5 5 (0.77%) Microsoft Project
6 2 (0.31%) AutoCAD
7 1 (0.15%) Mozilla Thunderbird
Business Applications
1 4 (0.61%) Remedy ITSM
2 1 (0.15%) SAP S/4HANA
Cloud Services
1 111 (17.02%) Office 365
2 53 (8.13%) Microsoft Azure
3 36 (5.52%) Amazon AWS
4 11 (1.69%) IaaS
5 9 (1.38%) Cloud Computing
5 9 (1.38%) SaaS
6 8 (1.23%) PaaS
7 4 (0.61%) Google Cloud Platform
8 3 (0.46%) OneDrive
9 2 (0.31%) Azure Active Directory
9 2 (0.31%) Dynamics 365
9 2 (0.31%) G Suite
9 2 (0.31%) Google Analytics
10 1 (0.15%) Firebase
10 1 (0.15%) GitHub
10 1 (0.15%) iTunes
10 1 (0.15%) Mimecast
Communications & Networking
1 236 (36.20%) Firewall
2 223 (34.20%) WAN
3 214 (32.82%) LAN
4 157 (24.08%) VPN
5 131 (20.09%) TCP/IP
5 131 (20.09%) Wireless
6 104 (15.95%) DNS
7 95 (14.57%) MPLS
8 93 (14.26%) DHCP
9 84 (12.88%) OSPF
10 76 (11.66%) Cisco ASA
11 75 (11.50%) BGP
12 66 (10.12%) Network Security
13 57 (8.74%) Wi-Fi
14 54 (8.28%) IPsec
14 54 (8.28%) Skype
15 50 (7.67%) Cisco Nexus
16 49 (7.52%) Internet
17 48 (7.36%) PBX
18 46 (7.06%) VLAN
Database & Business Intelligence
1 30 (4.60%) SQL Server
2 12 (1.84%) MySQL
3 7 (1.07%) Oracle Database
4 3 (0.46%) Geospatial Data
4 3 (0.46%) GIS
4 3 (0.46%) SQL Server 2005
4 3 (0.46%) SQL Server 2012
5 2 (0.31%) Big Data
5 2 (0.31%) Data Warehouse
5 2 (0.31%) DB2
6 1 (0.15%) Crystal Reports
6 1 (0.15%) DataStage
6 1 (0.15%) Hadoop
6 1 (0.15%) IBM InfoSphere
6 1 (0.15%) NoSQL
6 1 (0.15%) Oracle Database 11g
6 1 (0.15%) RDBMS
6 1 (0.15%) Relational Database
6 1 (0.15%) SQL Server 2008
Development Applications
1 11 (1.69%) Burp Suite
1 11 (1.69%) JIRA
1 11 (1.69%) Metasploit
2 7 (1.07%) GCC
2 7 (1.07%) GDB
3 6 (0.92%) Eclipse
4 5 (0.77%) Git (software)
4 5 (0.77%) Subversion
4 5 (0.77%) Team Foundation Server
5 4 (0.61%) Sonatype Nexus
5 4 (0.61%) Valgrind
5 4 (0.61%) Visual Studio
6 3 (0.46%) Rational DOORS
7 2 (0.31%) TeamCity
7 2 (0.31%) WinDbg
8 1 (0.15%) Artifactory
8 1 (0.15%) Gradle
8 1 (0.15%) Selenium
8 1 (0.15%) VSS/SourceSafe
General
1 93 (14.26%) Telecoms
2 41 (6.29%) Finance
3 32 (4.91%) Retail
4 18 (2.76%) Manufacturing
5 16 (2.45%) Legal
6 12 (1.84%) Banking
6 12 (1.84%) French Language
7 11 (1.69%) Italian Language
7 11 (1.69%) Spanish Language
8 9 (1.38%) Law
9 5 (0.77%) Billing
9 5 (0.77%) Marketing
9 5 (0.77%) Pharmaceutical
10 4 (0.61%) Electronics
10 4 (0.61%) German Language
10 4 (0.61%) Investment Banking
10 4 (0.61%) Mandarin Language
10 4 (0.61%) Publishing
11 3 (0.46%) Military
12 2 (0.31%) Local Government
Job Titles
1 143 (21.93%) Network Engineer
2 69 (10.58%) Analyst
3 57 (8.74%) Support Engineer
4 47 (7.21%) Cisco Engineer
5 46 (7.06%) 2nd Line Support
6 45 (6.90%) Architect
7 37 (5.67%) IT Support
8 34 (5.21%) Support Analyst
9 31 (4.75%) Desktop Support
9 31 (4.75%) IT Engineer
10 29 (4.45%) 1st/2nd Line Support
10 29 (4.45%) Consultant
11 27 (4.14%) Project Manager
11 27 (4.14%) Service Analyst
12 25 (3.83%) Infrastructure Engineer
13 24 (3.68%) Cisco Network Engineer
14 22 (3.37%) Network Architect
15 21 (3.22%) Developer
15 21 (3.22%) VoIP Engineer
16 20 (3.07%) Service Desk Analyst
Libraries, Frameworks & Software Standards
1 29 (4.45%) 802.1X
2 10 (1.53%) Web Services
3 9 (1.38%) HTML
3 9 (1.38%) LDAP
3 9 (1.38%) XMPP
4 8 (1.23%) JSON
5 7 (1.07%) Ajax
5 7 (1.07%) CGI
6 6 (0.92%) Elastic Stack
7 5 (0.77%) Node.js
7 5 (0.77%) React
7 5 (0.77%) XML
8 4 (0.61%) FreeSWITCH
8 4 (0.61%) STL
9 3 (0.46%) Middleware
9 3 (0.46%) VXML
10 2 (0.31%) .NET
10 2 (0.31%) CSS3
10 2 (0.31%) HTML5
10 2 (0.31%) WebRTC
Miscellaneous
1 81 (12.42%) Data Centre
2 47 (7.21%) Analytical Skills
3 37 (5.67%) Video Conferencing
4 35 (5.37%) Self-Motivation
5 23 (3.53%) Management Information System
6 21 (3.22%) Mobile App
7 15 (2.30%) Handset
8 13 (1.99%) Driving Licence
9 12 (1.84%) Cyberthreat
9 12 (1.84%) iPad
9 12 (1.84%) SCADA
9 12 (1.84%) Wiki
10 11 (1.69%) Blackberry
10 11 (1.69%) NHS
11 10 (1.53%) IVR
11 10 (1.53%) Smartphone
12 8 (1.23%) Video\Live Streaming
13 7 (1.07%) Client/Server
13 7 (1.07%) Media Streaming
13 7 (1.07%) PKI
Operating Systems
1 255 (39.11%) Windows
2 90 (13.80%) Windows Server
3 78 (11.96%) Linux
4 69 (10.58%) Windows 10
5 63 (9.66%) Windows 7
6 41 (6.29%) Windows Server 2012
7 35 (5.37%) Windows Server 2008
8 33 (5.06%) Unix
9 20 (3.07%) Android
9 20 (3.07%) Apple iOS
10 19 (2.91%) Windows Server 2003
11 14 (2.15%) Mac OS
12 11 (1.69%) Kali Linux
13 9 (1.38%) Windows 8
14 7 (1.07%) Embedded Linux
15 5 (0.77%) Mac OS X
16 4 (0.61%) Ubuntu
17 3 (0.46%) CentOS
17 3 (0.46%) Check Point GAiA
17 3 (0.46%) Data ONTAP
Processes & Methodologies
1 128 (19.63%) ITIL
2 55 (8.44%) Network Monitoring
3 53 (8.13%) Network Design
4 45 (6.90%) Project Management
5 43 (6.60%) Problem-Solving
6 37 (5.67%) Infrastructure Engineering
7 36 (5.52%) Network Architecture
8 35 (5.37%) Incident Management
8 35 (5.37%) Migration
9 33 (5.06%) Disaster Recovery
10 32 (4.91%) Service Management
11 31 (4.75%) Load Balancing
12 30 (4.60%) Service Delivery
13 29 (4.45%) Agile Software Development
14 25 (3.83%) Patch Management
15 24 (3.68%) Computer Science
15 24 (3.68%) Configuration Management
15 24 (3.68%) Information Security
16 23 (3.53%) Change Management
16 23 (3.53%) Cybersecurity
Programming Languages
1 43 (6.60%) C
2 26 (3.99%) SQL
3 25 (3.83%) PowerShell
4 24 (3.68%) Python
5 20 (3.07%) C#
6 17 (2.61%) C++
7 14 (2.15%) Java
7 14 (2.15%) JavaScript
8 13 (1.99%) Ruby
9 12 (1.84%) Bash Shell
10 11 (1.69%) Lua
11 8 (1.23%) Embedded C
12 7 (1.07%) Perl
13 5 (0.77%) TypeScript
14 3 (0.46%) PHP
15 2 (0.31%) Shell Script
15 2 (0.31%) VBScript
16 1 (0.15%) Embedded C++
16 1 (0.15%) Java 8
16 1 (0.15%) T-SQL
Qualifications
1 191 (29.29%) Cisco Certification
2 117 (17.94%) CCNP
3 97 (14.88%) Security Cleared
4 94 (14.42%) CCNA
5 70 (10.74%) SC Cleared
6 56 (8.59%) Degree
7 49 (7.52%) Microsoft Certification
8 31 (4.75%) CCIE
9 26 (3.99%) MCSE
10 22 (3.37%) DV Cleared
11 15 (2.30%) MCSA
12 14 (2.15%) ITIL Certification
13 12 (1.84%) CCDP
14 11 (1.69%) OSCE
15 10 (1.53%) Network+ Certification
16 8 (1.23%) ITIL Foundation Certificate
17 7 (1.07%) BPSS Clearance
17 7 (1.07%) CCSA
17 7 (1.07%) Citrix Certification
17 7 (1.07%) Computer Science Degree
Quality Assurance & Compliance
1 29 (4.45%) SLA
2 9 (1.38%) ISO/IEC 27001
2 9 (1.38%) QA
3 8 (1.23%) PCI DSS
4 5 (0.77%) Disclosure Scotland
5 4 (0.61%) HMG Security Policy Framework
6 3 (0.46%) GDPR
7 1 (0.15%) COBIT
7 1 (0.15%) Cyber Essentials
7 1 (0.15%) Government Security Classifications
7 1 (0.15%) GPG13
7 1 (0.15%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
7 1 (0.15%) Sarbanes-Oxley
System Software
1 181 (27.76%) Active Directory
2 60 (9.20%) VMware Infrastructure
3 32 (4.91%) Hyper-V
4 15 (2.30%) vSphere
5 11 (1.69%) XenDesktop
6 8 (1.23%) VMware ESXi
6 8 (1.23%) XenApp
7 7 (1.07%) Firmware
7 7 (1.07%) VirtualBox
8 6 (0.92%) Virtual Servers
9 5 (0.77%) KVM
9 5 (0.77%) Terminal Services
9 5 (0.77%) Virtual Desktop
10 4 (0.61%) Microsoft Virtual Server
11 3 (0.46%) Virtual Machines
11 3 (0.46%) VMware Workstation
12 2 (0.31%) Xen
13 1 (0.15%) Microsoft App-V
13 1 (0.15%) VMware Server
13 1 (0.15%) XenServer
Systems Management
1 44 (6.75%) Cisco CUCM
2 37 (5.67%) SCCM
3 24 (3.68%) Cisco Prime
4 16 (2.45%) Cisco UCCX
5 15 (2.30%) FortiGate
6 12 (1.84%) Nessus
7 11 (1.69%) Nmap
8 9 (1.38%) Cisco UCCE
9 8 (1.23%) QRadar
10 7 (1.07%) Microsoft Intune
10 7 (1.07%) SCOM
11 6 (0.92%) SolarWinds Orion
12 5 (0.77%) Failover Clustering
13 3 (0.46%) AirWatch
13 3 (0.46%) Ansible
13 3 (0.46%) Backup Exec
13 3 (0.46%) Opsview
13 3 (0.46%) SCVMM
13 3 (0.46%) Systems Management Server (SMS)
13 3 (0.46%) vMotion
Vendors
1 329 (50.46%) Cisco
2 165 (25.31%) Microsoft
3 98 (15.03%) VMware
4 66 (10.12%) SolarWinds
5 65 (9.97%) Citrix
6 55 (8.44%) CheckPoint
7 51 (7.82%) Mitel
8 45 (6.90%) Avaya
9 37 (5.67%) Apple
10 34 (5.21%) Palo Alto
11 33 (5.06%) Juniper
12 29 (4.45%) Meraki
13 28 (4.29%) HP
14 22 (3.37%) Riverbed
15 21 (3.22%) Fortinet
16 18 (2.76%) F5
17 17 (2.61%) NetApp
17 17 (2.61%) Oracle
18 12 (1.84%) Forcepoint
19 11 (1.69%) Aerohive Networks