Period
to 23 June 2018

The following table provides summary statistics for contract job vacancies with a requirement for VoIP skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited VoIP over the 6 months to 23 June 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Voice Over IP (VoIP)
UK
6 months to
23 Jun 2018
Same period 2017 Same period 2016
Rank 422 374 339
Rank change year-on-year -48 -35 -38
Contract jobs citing VoIP 539 587 758
As % of all contract IT jobs advertised in the UK 0.54% 0.64% 0.71%
As % of the Communications & Networking category 4.05% 4.62% 4.66%
Number of daily rates quoted 307 355 439
UK median daily rate £338 £375 £375
Median daily rate % change year-on-year -10.00% - +15.38%
10th Percentile £150 £167 £175
90th Percentile £525 £525 £538
UK excluding London median daily rate £325 £385 £350
% change year-on-year -15.58% +10.00% +14.75%
Number of hourly rates quoted 65 46 45
UK median hourly rate £20.00 £20.00 £32.50
Median hourly rate % change year-on-year - -38.46% +58.54%
10th Percentile £12.20 £11.88 £14.10
90th Percentile £35.90 £48.35 £45.75
UK excluding London median hourly rate £20.00 £17.50 £25.00
% change year-on-year +14.29% -30.00% +21.95%

VoIP is in the Communications and Computer Networking category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for communications or computer networking skills.

All Communications and Computer Networking Skills
UK
Contract vacancies with a requirement for communications or computer networking skills 13,325 12,706 16,265
As % of all contract IT jobs advertised in the UK 13.29% 13.88% 15.25%
Number of daily rates quoted 8,192 7,700 9,772
UK median daily rate £425 £408 £400
Median daily rate % change year-on-year +4.29% +1.88% +6.67%
10th Percentile £205 £206 £219
90th Percentile £600 £575 £575
UK excluding London median daily rate £390 £385 £375
% change year-on-year +1.30% +2.67% +7.14%
Number of hourly rates quoted 734 748 753
UK median hourly rate £19.06 £19.90 £26.00
Median hourly rate % change year-on-year -4.22% -23.46% +20.93%
10th Percentile £12.00 £11.25 £11.25
90th Percentile £47.50 £51.25 £47.83
UK excluding London median hourly rate £19.00 £19.00 £27.28
% change year-on-year - -30.34% +21.22%

VoIP
Job Vacancy Trend

Job postings citing VoIP as a percentage of all IT jobs advertised.

Job vacancy trend for VoIP in the UK

VoIP
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing VoIP.

Contractor daily rate trend for VoIP in the UK

VoIP
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing VoIP over the 6 months to 23 June 2018.

Contractor daily rate histogram for VoIP in the UK

VoIP
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing VoIP.

Contractor hourly rate trend for VoIP in the UK

VoIP
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing VoIP over the 6 months to 23 June 2018.

Contractor hourly rate histogram for VoIP in the UK

VoIP
Top 16 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing VoIP within the UK over the 6 months to 23 June 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -63 482 £338 -12.34% 232
UK excluding London -58 332 £325 -15.58% 185
London -45 201 £340 -9.33% 62
South East -63 99 £344 -11.29% 45
North of England -41 63 £350 -12.50% 58
Midlands -34 42 £235 -42.15% 30
East of England +4 40 £200 -21.57% 20
North West -25 40 £350 -12.50% 40
South West +14 37 £325 -15.86% 17
West Midlands -34 34 £230 -44.24% 16
Wales +4 29 £400 +1.27% 9
Yorkshire -22 23 £300 -23.81% 11
Scotland -52 16 £250 +61.03% 5
East Midlands -2 8 £375 -6.25% 14
Isle of Man - 5 £425 - 1
Northern Ireland - 1 - -

For the 6 months to 23 June 2018, IT contractor jobs citing VoIP also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads with a requirement for VoIP.

1 280 (51.95%) Cisco
2 193 (35.81%) Windows
3 160 (29.68%) Firewall
4 159 (29.50%) WAN
5 155 (28.76%) LAN
6 152 (28.20%) Active Directory
7 147 (27.27%) Cisco Certification
8 142 (26.35%) Microsoft
9 123 (22.82%) VMware
10 115 (21.34%) ITIL
11 102 (18.92%) Office 365
12 101 (18.74%) VMware Infrastructure
13 99 (18.37%) CCNP
14 98 (18.18%) VPN
15 97 (18.00%) CCNA
16 83 (15.40%) TCP/IP
17 82 (15.21%) DNS
18 79 (14.66%) Telecoms
19 77 (14.29%) MPLS
19 77 (14.29%) Skype
20 76 (14.10%) Skype for Business
21 75 (13.91%) Microsoft Office
22 74 (13.73%) Security Cleared
23 69 (12.80%) Windows Server
24 68 (12.62%) MS Exchange
25 67 (12.43%) Finance
26 65 (12.06%) DHCP
27 63 (11.69%) Project Management
28 59 (10.95%) Network Security
29 58 (10.76%) Citrix

VoIP
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 76 (14.10%) Skype for Business
2 68 (12.62%) MS Exchange
3 25 (4.64%) Exchange Server 2010
4 22 (4.08%) SharePoint
5 15 (2.78%) Apache
6 13 (2.41%) Exchange Server 2013
6 13 (2.41%) IIS
7 8 (1.48%) Tomcat
8 7 (1.30%) CMS
9 6 (1.11%) Blackberry Enterprise Server
10 2 (0.37%) Exchange Server 2007
10 2 (0.37%) JBoss
10 2 (0.37%) SharePoint 2010
10 2 (0.37%) WebLogic
11 1 (0.19%) IBM Notes
11 1 (0.19%) nginx
11 1 (0.19%) SharePoint 2013
Applications
1 75 (13.91%) Microsoft Office
2 5 (0.93%) Microsoft Excel
3 4 (0.74%) Microsoft Project
3 4 (0.74%) MS Visio
4 3 (0.56%) Microsoft PowerPoint
5 1 (0.19%) Spreadsheet
Business Applications
1 3 (0.56%) Dynamics CRM
2 2 (0.37%) Line 50
2 2 (0.37%) Sage X3
2 2 (0.37%) Unit4 Business World
3 1 (0.19%) assyst
3 1 (0.19%) Maximo
3 1 (0.19%) Servitor
Cloud Services
1 102 (18.92%) Office 365
2 28 (5.19%) Microsoft Azure
3 13 (2.41%) Amazon AWS
4 8 (1.48%) IaaS
5 7 (1.30%) SaaS
6 6 (1.11%) PaaS
7 5 (0.93%) OneDrive
8 4 (0.74%) Mimecast
9 3 (0.56%) Azure Active Directory
9 3 (0.56%) Google Cloud Platform
10 2 (0.37%) Dynamics 365
10 2 (0.37%) OpenDNS
11 1 (0.19%) Adobe Creative Cloud
11 1 (0.19%) Cloud Computing
11 1 (0.19%) G Suite
Communications & Networking
1 160 (29.68%) Firewall
2 159 (29.50%) WAN
3 155 (28.76%) LAN
4 98 (18.18%) VPN
5 83 (15.40%) TCP/IP
6 82 (15.21%) DNS
7 77 (14.29%) MPLS
7 77 (14.29%) Skype
8 65 (12.06%) DHCP
9 59 (10.95%) Network Security
10 58 (10.76%) Unified Communications
11 53 (9.83%) Wi-Fi
12 46 (8.53%) Wireless
13 45 (8.35%) PBX
14 43 (7.98%) IP Telephony
15 42 (7.79%) BGP
16 39 (7.24%) Ethernet
17 34 (6.31%) IPsec
17 34 (6.31%) OSPF
18 32 (5.94%) Cisco Nexus
Database & Business Intelligence
1 26 (4.82%) SQL Server
2 6 (1.11%) SQL Server 2005
2 6 (1.11%) SQL Server 2008
3 3 (0.56%) Oracle Database
3 3 (0.56%) Power BI
3 3 (0.56%) SQL Server 2012
4 2 (0.37%) Oracle Exadata
Development Applications
1 12 (2.23%) GCC
2 9 (1.67%) Eclipse
3 7 (1.30%) Git (software)
4 5 (0.93%) GDB
5 4 (0.74%) JIRA
6 3 (0.56%) Subversion
6 3 (0.56%) Trac
7 1 (0.19%) CruiseControl
7 1 (0.19%) Hudson
7 1 (0.19%) Jenkins
7 1 (0.19%) Metasploit
7 1 (0.19%) Team Foundation Server
7 1 (0.19%) TeamCity
7 1 (0.19%) Visual Studio
7 1 (0.19%) Visual Studio Team System
General
1 79 (14.66%) Telecoms
2 67 (12.43%) Finance
3 14 (2.60%) Banking
4 11 (2.04%) Retail
5 8 (1.48%) Legal
6 6 (1.11%) Back Office
6 6 (1.11%) Financial Institution
6 6 (1.11%) Investment Banking
7 4 (0.74%) Local Government
8 3 (0.56%) German Language
9 2 (0.37%) Law
9 2 (0.37%) Manufacturing
9 2 (0.37%) Marketing
9 2 (0.37%) Pharmaceutical
10 1 (0.19%) Advertising
10 1 (0.19%) Games
10 1 (0.19%) International Banking
10 1 (0.19%) Military
10 1 (0.19%) Portuguese Language
10 1 (0.19%) Publishing
Job Titles
1 100 (18.55%) Network Engineer
2 80 (14.84%) Analyst
3 38 (7.05%) Architect
4 37 (6.86%) 2nd Line Support
4 37 (6.86%) Support Analyst
5 36 (6.68%) Project Manager
6 35 (6.49%) Support Engineer
7 31 (5.75%) Cisco Engineer
8 29 (5.38%) Desktop Support
9 23 (4.27%) Infrastructure Engineer
9 23 (4.27%) Senior Network Engineer
10 22 (4.08%) 2nd Line Support Analyst
11 21 (3.90%) IT Support
11 21 (3.90%) Service Analyst
12 20 (3.71%) Unified Communications Engineer
12 20 (3.71%) Voice Engineer
13 19 (3.53%) Service Desk Analyst
14 18 (3.34%) Cisco Network Engineer
15 17 (3.15%) 1st/2nd Line Support
16 16 (2.97%) VoIP Engineer
Libraries, Frameworks & Software Standards
1 14 (2.60%) LDAP
2 13 (2.41%) 802.1X
3 11 (2.04%) XMPP
4 5 (0.93%) STL
5 4 (0.74%) LAMP
6 3 (0.56%) .NET
6 3 (0.56%) Boost C++ Libraries
6 3 (0.56%) POSIX
7 2 (0.37%) Middleware
7 2 (0.37%) Oracle Fusion
7 2 (0.37%) Software Packaging
8 1 (0.19%) ASP.NET
8 1 (0.19%) COM
8 1 (0.19%) SOAP
8 1 (0.19%) VXML
8 1 (0.19%) WCF
8 1 (0.19%) WF
Miscellaneous
1 56 (10.39%) Data Centre
2 44 (8.16%) Video Conferencing
3 42 (7.79%) Analytical Skills
4 25 (4.64%) Self-Motivation
5 21 (3.90%) IVR
6 16 (2.97%) Video\Live Streaming
7 15 (2.78%) Blackberry
8 13 (2.41%) Computer Science
8 13 (2.41%) Management Information System
9 12 (2.23%) iPad
10 10 (1.86%) Handset
11 8 (1.48%) NHS
11 8 (1.48%) PKI
11 8 (1.48%) Smartphone
12 7 (1.30%) AS400
12 7 (1.30%) iPhone
13 6 (1.11%) Public Cloud
14 5 (0.93%) Data Structures
14 5 (0.93%) Driving Licence
14 5 (0.93%) User Experience
Operating Systems
1 193 (35.81%) Windows
2 69 (12.80%) Windows Server
3 57 (10.58%) Windows 7
4 52 (9.65%) Linux
5 47 (8.72%) Windows Server 2008
6 46 (8.53%) Windows 10
7 40 (7.42%) Windows Server 2012
8 37 (6.86%) Android
9 28 (5.19%) Apple iOS
10 16 (2.97%) Unix
11 15 (2.78%) Windows 8
12 13 (2.41%) Windows Server 2003
13 9 (1.67%) Windows XP
14 8 (1.48%) Mac OS
15 6 (1.11%) Solaris
16 4 (0.74%) Mac OS X
16 4 (0.74%) Windows Phone
17 3 (0.56%) AIX
17 3 (0.56%) Check Point GAiA
17 3 (0.56%) Windows Vista
Processes & Methodologies
1 115 (21.34%) ITIL
2 63 (11.69%) Project Management
3 50 (9.28%) Problem-Solving
4 39 (7.24%) Incident Management
5 34 (6.31%) Service Management
6 30 (5.57%) Stakeholder Management
7 28 (5.19%) Migration
7 28 (5.19%) PRINCE2
8 26 (4.82%) Service Delivery
9 22 (4.08%) Network Management
10 21 (3.90%) Load Balancing
11 20 (3.71%) High Availability
12 19 (3.53%) Agile Software Development
12 19 (3.53%) Capacity Management
12 19 (3.53%) Information Security
13 18 (3.34%) Patch Management
14 16 (2.97%) Kalman Filter
14 16 (2.97%) Problem Management
14 16 (2.97%) Security Patching
14 16 (2.97%) WFM
Programming Languages
1 38 (7.05%) PowerShell
2 28 (5.19%) SQL
3 25 (4.64%) C
4 14 (2.60%) Python
5 5 (0.93%) C++
5 5 (0.93%) Java
6 1 (0.19%) C#
6 1 (0.19%) Embedded C
6 1 (0.19%) Shell Script
Qualifications
1 147 (27.27%) Cisco Certification
2 99 (18.37%) CCNP
3 97 (18.00%) CCNA
4 74 (13.73%) Security Cleared
5 45 (8.35%) SC Cleared
6 30 (5.57%) Microsoft Certification
7 29 (5.38%) CCIE
8 28 (5.19%) Degree
9 24 (4.45%) ITIL Certification
10 14 (2.60%) CCDP
10 14 (2.60%) MCSE
11 13 (2.41%) DV Cleared
12 10 (1.86%) MCP
13 9 (1.67%) CCIP
13 9 (1.67%) MCITP
13 9 (1.67%) MCSA
14 7 (1.30%) CCSP
15 6 (1.11%) VMware Certified Professional (VCP)
16 5 (0.93%) CCSA
16 5 (0.93%) JNCIA
Quality Assurance & Compliance
1 30 (5.57%) SLA
2 10 (1.86%) PCI DSS
3 5 (0.93%) ISO/IEC 27001
4 3 (0.56%) GxP
4 3 (0.56%) ISO 9001
4 3 (0.56%) PMO
5 1 (0.19%) Cyber Essentials
5 1 (0.19%) Disclosure Scotland
5 1 (0.19%) GDPR
System Software
1 152 (28.20%) Active Directory
2 101 (18.74%) VMware Infrastructure
3 34 (6.31%) Hyper-V
4 18 (3.34%) vSphere
5 12 (2.23%) VMware ESXi
6 11 (2.04%) XenApp
7 9 (1.67%) XenDesktop
8 8 (1.48%) Virtual Desktop
8 8 (1.48%) VMware Workstation
9 7 (1.30%) Virtual Machines
10 4 (0.74%) Firmware
11 3 (0.56%) Terminal Services
11 3 (0.56%) Virtual Servers
11 3 (0.56%) VirtualBox
12 2 (0.37%) DFS Replication
12 2 (0.37%) iptables
12 2 (0.37%) KVM
12 2 (0.37%) Postfix
12 2 (0.37%) Samba
12 2 (0.37%) XenServer
Systems Management
1 41 (7.61%) Cisco CUCM
2 37 (6.86%) SCCM
3 20 (3.71%) Cisco Prime
4 12 (2.23%) AirWatch
5 10 (1.86%) Opsview
6 9 (1.67%) Cisco UCCX
7 7 (1.30%) Cisco UCCE
8 6 (1.11%) Nessus
8 6 (1.11%) Opscode Chef
8 6 (1.11%) Puppet
8 6 (1.11%) SCOM
9 5 (0.93%) Ansible
9 5 (0.93%) Salt
9 5 (0.93%) SCSM
10 4 (0.74%) FortiGate
10 4 (0.74%) Microsoft Intune
10 4 (0.74%) Norton AntiVirus
11 3 (0.56%) OpenView
11 3 (0.56%) TrustSec
11 3 (0.56%) WSUS
Vendors
1 280 (51.95%) Cisco
2 142 (26.35%) Microsoft
3 123 (22.82%) VMware
4 58 (10.76%) Citrix
5 56 (10.39%) Mitel
6 40 (7.42%) Avaya
7 35 (6.49%) Juniper
8 30 (5.57%) HP
8 30 (5.57%) Polycom
9 29 (5.38%) CheckPoint
10 26 (4.82%) Apple
11 21 (3.90%) Meraki
12 17 (3.15%) BT
12 17 (3.15%) SolarWinds
13 15 (2.78%) F5
14 14 (2.60%) Red Box
15 13 (2.41%) Dell
15 13 (2.41%) NetApp
15 13 (2.41%) Oracle
15 13 (2.41%) Siemens