Period
to 18 May 2021

The following table provides summary statistics for contract job vacancies with a requirement for VoIP skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited VoIP over the 6 months to 18 May 2021 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Voice Over IP (VoIP)
UK
6 months to
18 May 2021
Same period 2020 Same period 2019
Rank 475 336 403
Rank change year-on-year -139 +67 +48
Contract jobs citing VoIP 223 346 557
As % of all contract jobs advertised in the UK 0.39% 0.70% 0.61%
As % of the Communications & Networking category 3.44% 5.12% 4.83%
Number of daily rates quoted 153 211 355
10th Percentile £159 £158 £171
25th Percentile £235 £213 £254
Median daily rate (50th Percentile) £375 £375 £365
Median % change year-on-year - +2.74% +7.35%
75th Percentile £488 £513 £450
90th Percentile £525 £600 £516
UK excluding London median daily rate £388 £400 £370
% change year-on-year -3.13% +8.11% +9.63%
Number of hourly rates quoted 16 35 30
10th Percentile " £14.70 £12.60
25th Percentile £15.46 £16.00 £15.50
Median hourly rate £21.25 £18.00 £20.00
Median % change year-on-year +18.06% -10.00% +3.53%
75th Percentile £30.36 £20.00 £29.44
90th Percentile £56.98 £34.20 £47.50
UK excluding London median hourly rate £22.50 £18.00 £22.50
% change year-on-year +25.00% -20.00% +42.86%

VoIP is in the Communications and Computer Networking category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for communications or computer networking skills.

All Communications and Computer Networking Skills
UK
Contract vacancies with a requirement for communications or computer networking skills 6,487 6,753 11,534
As % of all contract IT jobs advertised in the UK 11.32% 13.66% 12.55%
Number of daily rates quoted 4,184 4,120 7,264
10th Percentile £225 £178 £203
25th Percentile £350 £313 £325
Median daily rate (50th Percentile) £450 £425 £425
Median % change year-on-year +5.88% - +1.19%
75th Percentile £538 £525 £538
90th Percentile £625 £620 £610
UK excluding London median daily rate £400 £400 £413
% change year-on-year - -3.03% +6.45%
Number of hourly rates quoted 294 388 537
10th Percentile £12.95 £13.38 £12.00
25th Percentile £15.47 £16.25 £14.43
Median hourly rate £25.00 £22.50 £18.75
Median % change year-on-year +11.11% +20.00% +0.27%
75th Percentile £50.00 £47.00 £43.75
90th Percentile £62.70 £53.00 £50.00
UK excluding London median hourly rate £23.21 £19.50 £17.50
% change year-on-year +19.03% +11.43% -4.76%

VoIP
Job Vacancy Trend

Job postings citing VoIP as a proportion of all IT jobs advertised.

Job vacancy trend for VoIP in the UK

VoIP
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing VoIP.

Daily rate trend for VoIP in the UK

VoIP
Daily Rate Histogram

Daily rate distribution for jobs citing VoIP over the 6 months to 18 May 2021.

Daily rate histogram for VoIP in the UK

VoIP
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing VoIP.

Hourly rate trend for VoIP in the UK

VoIP
Hourly Rate Histogram

Hourly rate distribution of jobs citing VoIP over the 6 months to 18 May 2021.

Hourly rate histogram for VoIP in the UK

VoIP
Top 16 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing VoIP within the UK over the 6 months to 18 May 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -108 190 £375 +0.67% 170
UK excluding London -41 134 £388 -3.13% 143
London -67 67 £375 +7.14% 37
Work from Home -221 49 £425 +75.26% 32
South East -39 37 £475 +26.67% 23
Midlands -5 35 £350 -39.91% 26
West Midlands -5 27 £350 -41.67% 15
North of England +20 21 £188 -26.47% 49
South West +46 18 £375 +8.70% 23
Wales +20 14 £463 +15.63% 2
North West +16 13 £176 -29.50% 35
East of England +10 11 £313 -7.41% 12
East Midlands +11 8 £475 +5.56% 11
Yorkshire +14 6 £369 +31.70% 12
Scotland -21 4 £176 -41.25% 8
North East +22 2 £175 -41.67% 2

For the 6 months to 18 May 2021, IT contractor jobs citing VoIP also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads with a requirement for VoIP.

1 83 (37.22%) Cisco
1 83 (37.22%) Telecoms
2 80 (35.87%) WAN
3 75 (33.63%) Firewall
4 70 (31.39%) Windows
5 66 (29.60%) Active Directory
6 62 (27.80%) Microsoft
7 61 (27.35%) LAN
8 54 (24.22%) VPN
9 46 (20.63%) Social Skills
10 44 (19.73%) Microsoft 365
11 42 (18.83%) Cisco Certification
12 40 (17.94%) TCP/IP
13 38 (17.04%) ITIL
14 37 (16.59%) Internet
15 35 (15.70%) Wireless
16 34 (15.25%) VMware
16 34 (15.25%) Azure
17 33 (14.80%) Security Cleared
18 31 (13.90%) PBX
19 30 (13.45%) SC Cleared
20 29 (13.00%) Wi-Fi
21 28 (12.56%) DNS
21 28 (12.56%) MPLS
22 27 (12.11%) Network Security
22 27 (12.11%) Public Sector
23 26 (11.66%) SD-WAN
23 26 (11.66%) CCNP
24 25 (11.21%) Windows 10
25 24 (10.76%) Citrix

VoIP
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (4.93%) MS Exchange
2 7 (3.14%) Skype for Business
3 5 (2.24%) SharePoint
4 4 (1.79%) JBoss
4 4 (1.79%) NetWeaver
4 4 (1.79%) WebSphere
5 3 (1.35%) Exchange Server 2010
6 2 (0.90%) IIS
7 1 (0.45%) Tomcat
Applications
1 18 (8.07%) Microsoft Office
2 4 (1.79%) Microsoft Excel
2 4 (1.79%) MS Visio
Cloud Services
1 44 (19.73%) Microsoft 365
2 34 (15.25%) Azure
3 16 (7.17%) AWS
4 15 (6.73%) SaaS
5 11 (4.93%) Cloud Computing
5 11 (4.93%) PaaS
6 10 (4.48%) IaaS
7 9 (4.04%) Azure ExpressRoute
8 8 (3.59%) Mimecast
9 4 (1.79%) Azure Cosmos DB
10 3 (1.35%) GCP
10 3 (1.35%) OneDrive
11 2 (0.90%) Amazon EC2
11 2 (0.90%) Amazon EKS
11 2 (0.90%) Twilio
12 1 (0.45%) AWS Direct Connect
12 1 (0.45%) AWS Fargate
12 1 (0.45%) Google Workspace
Communications & Networking
1 80 (35.87%) WAN
2 75 (33.63%) Firewall
3 61 (27.35%) LAN
4 54 (24.22%) VPN
5 40 (17.94%) TCP/IP
6 37 (16.59%) Internet
7 35 (15.70%) Wireless
8 31 (13.90%) PBX
9 29 (13.00%) Wi-Fi
10 28 (12.56%) DNS
10 28 (12.56%) MPLS
11 27 (12.11%) Network Security
12 26 (11.66%) SD-WAN
13 23 (10.31%) DHCP
14 22 (9.87%) VLAN
15 18 (8.07%) RTP
15 18 (8.07%) Unified Communications
16 15 (6.73%) Ethernet
16 15 (6.73%) Skype
17 13 (5.83%) SNMP
Database & Business Intelligence
1 14 (6.28%) Data Warehouse
2 11 (4.93%) SQL Server
3 4 (1.79%) Azure SQL Database
3 4 (1.79%) DB2
3 4 (1.79%) MySQL
3 4 (1.79%) SAP HANA
4 3 (1.35%) SQL Server 2014
5 2 (0.90%) SQL Server 2012
5 2 (0.90%) SQL Server 2016
6 1 (0.45%) Oracle Database
6 1 (0.45%) Relational Database
Development Applications
1 18 (8.07%) JIRA
2 14 (6.28%) LoadRunner
3 10 (4.48%) Rational DOORS
4 1 (0.45%) Redmine
General
1 83 (37.22%) Telecoms
2 46 (20.63%) Social Skills
3 27 (12.11%) Public Sector
4 14 (6.28%) Manufacturing
5 13 (5.83%) Back Office
6 12 (5.38%) Finance
7 10 (4.48%) Marketing
8 9 (4.04%) Military
9 7 (3.14%) Analytical Skills
9 7 (3.14%) Electronics
10 5 (2.24%) Organisational Skills
11 4 (1.79%) Presentation Skills
12 3 (1.35%) Billing
12 3 (1.35%) Documentation Skills
12 3 (1.35%) Local Government
13 2 (0.90%) Banking
13 2 (0.90%) Pharmaceutical
14 1 (0.45%) Aerospace
14 1 (0.45%) Financial Institution
14 1 (0.45%) Legal
Job Titles
1 47 (21.08%) Network Engineer
2 38 (17.04%) Analyst
3 14 (6.28%) Architect
3 14 (6.28%) Infrastructure Engineer
3 14 (6.28%) Test Analyst
4 12 (5.38%) Cisco Engineer
5 11 (4.93%) Cisco Network Engineer
6 10 (4.48%) Consultant
6 10 (4.48%) Developer
6 10 (4.48%) Infrastructure Analyst
6 10 (4.48%) Support Engineer
7 8 (3.59%) Infrastructure Test Analyst
7 8 (3.59%) IT Support
7 8 (3.59%) Service Analyst
7 8 (3.59%) Service Desk Analyst
8 7 (3.14%) 3rd Line Engineer
8 7 (3.14%) Cisco Analyst
8 7 (3.14%) Cisco Network Analyst
8 7 (3.14%) Voice Engineer
8 7 (3.14%) VoIP Engineer
Libraries, Frameworks & Software Standards
1 10 (4.48%) .NET
1 10 (4.48%) .NET Framework
2 6 (2.69%) SOAP
3 4 (1.79%) Middleware
3 4 (1.79%) SAP Basis
4 3 (1.35%) Kafka
4 3 (1.35%) RabbitMQ
5 2 (0.90%) 802.1X
5 2 (0.90%) Web Services
6 1 (0.45%) HTML
6 1 (0.45%) JTAPI
6 1 (0.45%) WebRTC
6 1 (0.45%) XMPP
Miscellaneous
1 15 (6.73%) Greenfield Project
2 14 (6.28%) Data Centre
2 14 (6.28%) Management Information System
3 9 (4.04%) Self-Motivation
4 6 (2.69%) Hybrid Cloud
4 6 (2.69%) Virtual Team
5 5 (2.24%) NHS
5 5 (2.24%) User Experience
6 4 (1.79%) CCTV
6 4 (1.79%) Driving Licence
6 4 (1.79%) Fibre Optics
6 4 (1.79%) iPhone
6 4 (1.79%) PKI
6 4 (1.79%) Public Cloud
6 4 (1.79%) Video Conferencing
7 3 (1.35%) CESG
7 3 (1.35%) Mobile App
7 3 (1.35%) SCADA
8 2 (0.90%) Fat Client
8 2 (0.90%) Thin Client
Operating Systems
1 70 (31.39%) Windows
2 25 (11.21%) Windows 10
3 20 (8.97%) Windows Server
4 11 (4.93%) Linux
4 11 (4.93%) Windows Server 2008
5 10 (4.48%) Windows 7
6 6 (2.69%) Unix
7 5 (2.24%) Windows 8
7 5 (2.24%) Windows Server 2012
8 4 (1.79%) AIX
9 3 (1.35%) Android
9 3 (1.35%) Mac OS
10 2 (0.90%) OpenWrt
10 2 (0.90%) Windows Server 2016
10 2 (0.90%) Windows Server 2019
11 1 (0.45%) Apple iOS
11 1 (0.45%) Windows XP
Processes & Methodologies
1 38 (17.04%) ITIL
2 21 (9.42%) Migration
3 20 (8.97%) Change Management
3 20 (8.97%) Identity Access Management
4 19 (8.52%) Disaster Recovery
5 18 (8.07%) Infrastructure Engineering
5 18 (8.07%) Problem-Solving
6 16 (7.17%) Validation
7 14 (6.28%) Agile Software Development
8 13 (5.83%) Data Protection
8 13 (5.83%) Functional Testing
8 13 (5.83%) Network Management
8 13 (5.83%) Non-Functional Testing
8 13 (5.83%) Project Management
9 12 (5.38%) Capacity Planning
9 12 (5.38%) Configuration Management
9 12 (5.38%) Defect Management
9 12 (5.38%) Due Diligence
10 11 (4.93%) Cybersecurity
10 11 (4.93%) Test Planning
Programming Languages
1 16 (7.17%) SQL
2 10 (4.48%) C#
3 9 (4.04%) C
4 7 (3.14%) PowerShell
5 6 (2.69%) Java
6 5 (2.24%) Python
7 3 (1.35%) JavaScript
8 2 (0.90%) C++
Qualifications
1 42 (18.83%) Cisco Certification
2 33 (14.80%) Security Cleared
3 30 (13.45%) SC Cleared
4 26 (11.66%) CCNP
5 22 (9.87%) CCNA
6 10 (4.48%) CCDP
6 10 (4.48%) Degree
7 6 (2.69%) ISEB
7 6 (2.69%) ISTQB Foundation Certification
7 6 (2.69%) Microsoft Certification
8 5 (2.24%) CCIE
9 4 (1.79%) ITIL Certification
9 4 (1.79%) MCP
10 3 (1.35%) BC Cleared
10 3 (1.35%) BPSS Clearance
10 3 (1.35%) CCIP
10 3 (1.35%) PRINCE2 Practitioner
11 2 (0.90%) CISSP
11 2 (0.90%) ITIL Foundation Certificate
11 2 (0.90%) Microsoft Certified Architect
Quality Assurance & Compliance
1 13 (5.83%) SLA
2 9 (4.04%) QA
3 8 (3.59%) PCI DSS
4 5 (2.24%) ISO/IEC 27001
5 4 (1.79%) COBIT
5 4 (1.79%) GDPR
5 4 (1.79%) ISO/IEC 20000
6 2 (0.90%) Disclosure Scotland
6 2 (0.90%) Government Security Classifications
6 2 (0.90%) HMG Security Policy Framework
7 1 (0.45%) HAZOP
7 1 (0.45%) Sarbanes-Oxley
System Software
1 66 (29.60%) Active Directory
2 16 (7.17%) VMware Infrastructure
3 12 (5.38%) Hyper-V
4 6 (2.69%) Docker
4 6 (2.69%) vSphere
4 6 (2.69%) XenApp
5 5 (2.24%) ProxySG
6 4 (1.79%) Terminal Server
6 4 (1.79%) Virtual Machines
6 4 (1.79%) XenDesktop
7 2 (0.90%) Kamailio
7 2 (0.90%) Virtual Desktop
7 2 (0.90%) VMware Workstation
8 1 (0.45%) Firmware
8 1 (0.45%) Microsoft App-V
8 1 (0.45%) VMware NSX
Systems Management
1 16 (7.17%) SCCM
2 10 (4.48%) Cisco CUCM
3 7 (3.14%) Kubernetes
4 6 (2.69%) HP ALM
4 6 (2.69%) HP Quality Center
5 5 (2.24%) Microsoft Intune
6 4 (1.79%) Nessus
6 4 (1.79%) Tivoli Storage Manager
7 3 (1.35%) Cisco UCCX
8 2 (0.90%) FortiGate
8 2 (0.90%) Jamf Pro
8 2 (0.90%) SCOM
8 2 (0.90%) SCSM
8 2 (0.90%) WSUS
9 1 (0.45%) AirWatch
9 1 (0.45%) Cisco UCCE
9 1 (0.45%) Nagios
9 1 (0.45%) RSA Archer
9 1 (0.45%) Tivoli
9 1 (0.45%) WhatsUp Gold
Vendors
1 83 (37.22%) Cisco
2 62 (27.80%) Microsoft
3 34 (15.25%) VMware
4 24 (10.76%) Citrix
5 17 (7.62%) SolarWinds
6 15 (6.73%) Mitel
7 14 (6.28%) CheckPoint
8 12 (5.38%) Avaya
9 11 (4.93%) HP
9 11 (4.93%) SAP
10 9 (4.04%) Meraki
11 8 (3.59%) Oracle
11 8 (3.59%) Palo Alto
12 6 (2.69%) Apple
12 6 (2.69%) Aruba
12 6 (2.69%) Blue Coat
12 6 (2.69%) F5
12 6 (2.69%) Nortel
13 5 (2.24%) Broadcom
13 5 (2.24%) Veeam