Period
to 4 July 2020

The following table provides summary statistics for contract job vacancies with a requirement for VoIP skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited VoIP over the 6 months to 4 July 2020 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Voice Over IP (VoIP)
UK
6 months to
4 Jul 2020
Same period 2019 Same period 2018
Rank 304 391 434
Rank change year-on-year +87 +43 -45
Contract jobs citing VoIP 309 583 564
As % of all contract jobs advertised in the UK 0.75% 0.62% 0.54%
As % of the Communications & Networking category 5.56% 4.95% 4.11%
Number of daily rates quoted 175 371 318
Median daily rate £388 £350 £340
Median daily rate % change year-on-year +10.71% +2.94% -9.33%
10th Percentile £158 £163 £145
90th Percentile £600 £513 £538
UK excluding London median daily rate £400 £350 £331
% change year-on-year +14.29% +5.66% -13.96%
Number of hourly rates quoted 30 44 65
Median hourly rate £18.50 £18.75 £20.00
Median hourly rate % change year-on-year -1.33% -6.25% -
10th Percentile £15.58 £12.98 £12.20
90th Percentile £34.55 £46.60 £36.20
UK excluding London median hourly rate £18.50 £17.50 £20.00
% change year-on-year +5.71% -12.50% -

VoIP is in the Communications and Computer Networking category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for communications or computer networking skills.

All Communications and Computer Networking Skills
UK
Contract vacancies with a requirement for communications or computer networking skills 5,562 11,784 13,724
As % of all contract IT jobs advertised in the UK 13.47% 12.62% 13.24%
Number of daily rates quoted 3,176 7,256 8,438
Median daily rate £425 £425 £425
Median daily rate % change year-on-year +0.10% - +3.66%
10th Percentile £189 £200 £204
90th Percentile £625 £610 £600
UK excluding London median daily rate £410 £400 £390
% change year-on-year +2.44% +2.63% +0.65%
Number of hourly rates quoted 317 575 754
Median hourly rate £32.50 £21.50 £19.50
Median hourly rate % change year-on-year +51.16% +10.26% -2.01%
10th Percentile £14.00 £12.00 £12.20
90th Percentile £52.70 £50.00 £47.50
Median hourly rate £20.50 £19.65 £19.39
% change year-on-year +4.35% +1.32% +1.04%

VoIP
Job Vacancy Trend

Job postings citing VoIP as a proportion of all IT jobs advertised.

Job vacancy trend for VoIP in the UK

VoIP
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing VoIP.

Daily rate trend for VoIP in the UK

VoIP
Daily Rate Histogram

Daily rate distribution for jobs citing VoIP over the 6 months to 4 July 2020.

Daily rate histogram for VoIP in the UK

VoIP
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing VoIP.

Hourly rate trend for VoIP in the UK

VoIP
Hourly Rate Histogram

Hourly rate distribution of jobs citing VoIP over the 6 months to 4 July 2020.

Hourly rate histogram for VoIP in the UK

VoIP
Top 15 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing VoIP within the UK over the 6 months to 4 July 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +98 290 £375 +6.38% 64
UK excluding London +74 230 £400 +14.29% 51
South East +95 94 £350 +7.69% 10
London +116 74 £348 +5.30% 16
Midlands +82 46 £550 +91.30% 11
West Midlands +83 40 £563 +50.00% 9
North of England +52 35 £250 -31.03% 16
South West +53 22 £468 +33.57% 9
North West +30 21 £250 -31.03% 11
East of England +44 19 £325 -13.33% 2
Yorkshire +59 14 £268 -28.67% 3
Scotland +52 9 £360 +69.41% 3
Work from Home -11 7 £345 +6.15% 5
Wales +34 5 £500 +42.86%
East Midlands +31 5 £450 +83.67% 2

For the 6 months to 4 July 2020, IT contractor jobs citing VoIP also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads with a requirement for VoIP.

1 134 (43.37%) Cisco
2 110 (35.60%) Windows
3 100 (32.36%) Microsoft
4 99 (32.04%) Active Directory
5 86 (27.83%) WAN
6 83 (26.86%) LAN
7 82 (26.54%) Office 365
8 80 (25.89%) Cisco Certification
9 76 (24.60%) Firewall
10 69 (22.33%) VPN
10 69 (22.33%) Security Cleared
11 62 (20.06%) Windows 10
12 58 (18.77%) Telecoms
13 55 (17.80%) CCNP
14 50 (16.18%) VMware
15 48 (15.53%) CCNA
16 47 (15.21%) Skype
17 44 (14.24%) Windows Server
17 44 (14.24%) BGP
17 44 (14.24%) Unified Communications
18 42 (13.59%) Azure
19 38 (12.30%) DNS
19 38 (12.30%) OSPF
20 37 (11.97%) MPLS
21 36 (11.65%) Juniper
21 36 (11.65%) ITIL
21 36 (11.65%) VMware Infrastructure
22 34 (11.00%) TCP/IP
23 33 (10.68%) EIGRP
23 33 (10.68%) Migration

VoIP
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (7.12%) Skype for Business
2 21 (6.80%) MS Exchange
3 11 (3.56%) SharePoint
4 4 (1.29%) CMS
4 4 (1.29%) IIS
5 2 (0.65%) Exchange Server 2010
5 2 (0.65%) Exchange Server 2013
6 1 (0.32%) Exchange Server 2007
6 1 (0.32%) IBM Notes
6 1 (0.32%) MS Project Server
6 1 (0.32%) Site Server
6 1 (0.32%) Tomcat
Applications
1 24 (7.77%) Microsoft Office
2 2 (0.65%) Microsoft Project
2 2 (0.65%) Spreadsheet
3 1 (0.32%) Adobe Premiere
3 1 (0.32%) Chatbot
3 1 (0.32%) Microsoft Excel
3 1 (0.32%) Photoshop
3 1 (0.32%) SOLIDWORKS
Business Applications
1 1 (0.32%) Line 500
1 1 (0.32%) Traffica
Cloud Services
1 82 (26.54%) Office 365
2 42 (13.59%) Azure
3 18 (5.83%) AWS
4 11 (3.56%) Cloud Computing
5 10 (3.24%) Azure Active Directory
6 7 (2.27%) GCP
6 7 (2.27%) IaaS
7 4 (1.29%) PaaS
7 4 (1.29%) SaaS
8 3 (0.97%) OneDrive
9 2 (0.65%) Azure ExpressRoute
10 1 (0.32%) Asana
10 1 (0.32%) G Suite
10 1 (0.32%) Virtual Private Cloud
Communications & Networking
1 86 (27.83%) WAN
2 83 (26.86%) LAN
3 76 (24.60%) Firewall
4 69 (22.33%) VPN
5 47 (15.21%) Skype
6 44 (14.24%) BGP
6 44 (14.24%) Unified Communications
7 38 (12.30%) DNS
7 38 (12.30%) OSPF
8 37 (11.97%) MPLS
9 34 (11.00%) TCP/IP
10 33 (10.68%) EIGRP
11 30 (9.71%) Wireless
12 28 (9.06%) Internet
13 24 (7.77%) Cisco ISE
13 24 (7.77%) IPsec
14 22 (7.12%) Network Security
15 21 (6.80%) Cisco Nexus
15 21 (6.80%) Ethernet
16 20 (6.47%) Cisco IOS
Database & Business Intelligence
1 12 (3.88%) SQL Server
2 3 (0.97%) Oracle Database
2 3 (0.97%) SQL Server 2012
3 2 (0.65%) Amazon RDS
3 2 (0.65%) Azure SQL Database
3 2 (0.65%) Cosmos DB
3 2 (0.65%) DB2
3 2 (0.65%) Geospatial Data
3 2 (0.65%) MySQL
4 1 (0.32%) Amazon QuickSight
4 1 (0.32%) BusinessObjects
4 1 (0.32%) Crystal Reports
4 1 (0.32%) Data Lake
4 1 (0.32%) Oracle Discoverer
4 1 (0.32%) Oracle Reports
4 1 (0.32%) RDBMS
4 1 (0.32%) Relational Database
4 1 (0.32%) SQL Server 2016
Development Applications
1 4 (1.29%) JIRA
1 4 (1.29%) Team Foundation Server
2 3 (0.97%) MSI
3 2 (0.65%) Rational DOORS
4 1 (0.32%) AppScan
4 1 (0.32%) ClearCase
4 1 (0.32%) Git (software)
4 1 (0.32%) Metasploit
4 1 (0.32%) Paros
4 1 (0.32%) Redmine
4 1 (0.32%) Sonatype Nexus
4 1 (0.32%) Subversion
4 1 (0.32%) Visual Studio
General
1 58 (18.77%) Telecoms
2 22 (7.12%) Finance
3 16 (5.18%) Public Sector
4 5 (1.62%) Manufacturing
5 4 (1.29%) Marketing
5 4 (1.29%) Retail
6 3 (0.97%) Banking
6 3 (0.97%) Electronics
6 3 (0.97%) Financial Institution
6 3 (0.97%) Military
7 2 (0.65%) Local Government
7 2 (0.65%) Publishing
8 1 (0.32%) Advertising
8 1 (0.32%) Automotive
8 1 (0.32%) Back Office
8 1 (0.32%) Billing
8 1 (0.32%) Investment Banking
8 1 (0.32%) Law
8 1 (0.32%) Legal
Job Titles
1 57 (18.45%) Network Engineer
2 48 (15.53%) Support Engineer
3 40 (12.94%) Architect
4 29 (9.39%) Analyst
5 22 (7.12%) Desktop Support
6 17 (5.50%) 2nd Line Support
6 17 (5.50%) Desktop Engineer
6 17 (5.50%) Desktop Support Engineer
7 16 (5.18%) 2nd Line Engineer
8 15 (4.85%) Service Analyst
9 14 (4.53%) Service Desk Analyst
10 13 (4.21%) Consultant
10 13 (4.21%) Design Engineer
10 13 (4.21%) IT Support
11 12 (3.88%) 2nd Line Desktop Support
11 12 (3.88%) 2nd Line Support Engineer
11 12 (3.88%) Technical Architect
12 11 (3.56%) Infrastructure Architect
12 11 (3.56%) IT Engineer
12 11 (3.56%) Network Design Engineer
Libraries, Frameworks & Software Standards
1 3 (0.97%) XML
1 3 (0.97%) XMPP
2 2 (0.65%) .NET
2 2 (0.65%) .NET Framework
2 2 (0.65%) FIX Protocol
2 2 (0.65%) LDAP
3 1 (0.32%) HTML
3 1 (0.32%) JSON
3 1 (0.32%) Middleware
3 1 (0.32%) SOAP
3 1 (0.32%) Web Services
3 1 (0.32%) X-Windows
Miscellaneous
1 16 (5.18%) Data Centre
2 15 (4.85%) Self-Motivation
3 13 (4.21%) Video Conferencing
4 12 (3.88%) Management Information System
5 11 (3.56%) Analytical Skills
6 8 (2.59%) NHS
7 7 (2.27%) Driving Licence
7 7 (2.27%) Media Streaming
8 5 (1.62%) IVR
9 4 (1.29%) CCTV
9 4 (1.29%) PKI
10 3 (0.97%) Clustering
10 3 (0.97%) iPhone
10 3 (0.97%) Mainframe
10 3 (0.97%) Public Cloud
11 2 (0.65%) Acoustics
11 2 (0.65%) Biotechnology
11 2 (0.65%) Blackberry
11 2 (0.65%) Fibre Optics
11 2 (0.65%) Replication
Operating Systems
1 110 (35.60%) Windows
2 62 (20.06%) Windows 10
3 44 (14.24%) Windows Server
4 29 (9.39%) Linux
5 19 (6.15%) Windows 7
6 12 (3.88%) Windows Server 2012
7 11 (3.56%) Windows Server 2016
8 9 (2.91%) Apple iOS
9 8 (2.59%) Android
9 8 (2.59%) Windows Server 2008
10 7 (2.27%) Mac OS
11 4 (1.29%) Check Point GAiA
12 2 (0.65%) Embedded Linux
12 2 (0.65%) Solaris
12 2 (0.65%) VMS
13 1 (0.32%) Kali Linux
13 1 (0.32%) Mac OS X
13 1 (0.32%) Unix
13 1 (0.32%) Windows Server 2003
13 1 (0.32%) Windows Server 2019
Processes & Methodologies
1 36 (11.65%) ITIL
2 33 (10.68%) Migration
3 31 (10.03%) Project Delivery
3 31 (10.03%) Service Delivery
4 29 (9.39%) Agile Software Development
5 24 (7.77%) Problem-Solving
6 23 (7.44%) Network Design
7 22 (7.12%) Enterprise Architecture
8 21 (6.80%) Project Management
9 20 (6.47%) TOGAF
10 19 (6.15%) Infrastructure Engineering
11 17 (5.50%) Service Management
12 15 (4.85%) Change Management
13 14 (4.53%) PRINCE2
14 13 (4.21%) MODAF
14 13 (4.21%) Zachman Framework
15 12 (3.88%) Analytics
15 12 (3.88%) Network Architecture
15 12 (3.88%) Problem Management
16 11 (3.56%) Cybersecurity
Programming Languages
1 21 (6.80%) Python
2 17 (5.50%) C
3 15 (4.85%) SQL
4 12 (3.88%) Embedded C
5 5 (1.62%) C++
6 4 (1.29%) C#
6 4 (1.29%) PowerShell
7 3 (0.97%) Java
7 3 (0.97%) JavaScript
7 3 (0.97%) VBA
8 1 (0.32%) Bash Shell
8 1 (0.32%) Embedded C++
8 1 (0.32%) Go
8 1 (0.32%) PHP
8 1 (0.32%) Scala
Qualifications
1 80 (25.89%) Cisco Certification
2 69 (22.33%) Security Cleared
3 55 (17.80%) CCNP
4 48 (15.53%) CCNA
5 33 (10.68%) DV Cleared
6 30 (9.71%) CCDP
7 29 (9.39%) CCIE
8 25 (8.09%) Microsoft Certification
9 24 (7.77%) Degree
9 24 (7.77%) SC Cleared
10 17 (5.50%) BPSS Clearance
11 15 (4.85%) CISSP
12 12 (3.88%) CCIE Collaboration
12 12 (3.88%) CCIE Routing and Switching
13 11 (3.56%) MCSE
14 10 (3.24%) BC Cleared
14 10 (3.24%) CCIP
15 7 (2.27%) CCDA
16 6 (1.94%) CCDE
17 4 (1.29%) ITIL Certification
Quality Assurance & Compliance
1 20 (6.47%) SLA
2 9 (2.91%) QA
3 8 (2.59%) PCI DSS
4 5 (1.62%) Disclosure Scotland
5 4 (1.29%) ISO/IEC 27001
6 3 (0.97%) GDPR
7 1 (0.32%) Sarbanes-Oxley
7 1 (0.32%) SSAE 16
System Software
1 99 (32.04%) Active Directory
2 36 (11.65%) VMware Infrastructure
3 22 (7.12%) Hyper-V
4 4 (1.29%) VMware Workstation
4 4 (1.29%) vSphere
5 3 (0.97%) Microsoft App-V
5 3 (0.97%) VMware Server
6 2 (0.65%) ProxySG
6 2 (0.65%) Virtual Desktop
6 2 (0.65%) Virtual Machines
6 2 (0.65%) XenDesktop
7 1 (0.32%) Terminal Services
7 1 (0.32%) UAG
7 1 (0.32%) VMware ESXi
7 1 (0.32%) XenApp
Systems Management
1 17 (5.50%) SCCM
2 12 (3.88%) Microsoft Intune
3 9 (2.91%) Cisco CUCM
3 9 (2.91%) WSUS
4 5 (1.62%) Cisco UCCX
4 5 (1.62%) SCOM
5 3 (0.97%) FortiGate
5 3 (0.97%) Jamf Pro
6 2 (0.65%) AirWatch
6 2 (0.65%) Nessus
6 2 (0.65%) SafeCom
6 2 (0.65%) vCenter Server
7 1 (0.32%) Backup Exec
7 1 (0.32%) Cisco IPCC
7 1 (0.32%) Cisco Prime
7 1 (0.32%) HP Fortify
7 1 (0.32%) Nagios
7 1 (0.32%) Nmap
7 1 (0.32%) NSN NetAct
7 1 (0.32%) WebInspect
Vendors
1 134 (43.37%) Cisco
2 100 (32.36%) Microsoft
3 50 (16.18%) VMware
4 36 (11.65%) Juniper
5 28 (9.06%) Oracle
6 22 (7.12%) SolarWinds
7 21 (6.80%) Dell
8 19 (6.15%) Citrix
9 18 (5.83%) Splunk
10 12 (3.88%) McAfee
11 11 (3.56%) Apple
11 11 (3.56%) CheckPoint
12 10 (3.24%) Meraki
13 9 (2.91%) Alcatel-Lucent
13 9 (2.91%) Avaya
13 9 (2.91%) Google
14 8 (2.59%) F5
14 8 (2.59%) HP
15 7 (2.27%) Verint
16 6 (1.94%) RightFax