Period
to 26 September 2021

The following table provides summary statistics for contract job vacancies with a requirement for VoIP skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited VoIP over the 6 months to 26 September 2021 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Voice Over IP (VoIP)
UK
6 months to
26 Sep 2021
Same period 2020 Same period 2019
Rank 485 295 346
Rank change year-on-year -190 +51 +73
Contract jobs citing VoIP 346 227 633
As % of all contract jobs advertised in the UK 0.43% 0.77% 0.72%
As % of the Communications & Networking category 3.86% 5.70% 5.45%
Number of daily rates quoted 231 146 389
10th Percentile £158 £149 £151
25th Percentile £300 £216 £206
Median daily rate (50th Percentile) £425 £375 £325
Median % change year-on-year +13.33% +15.38% -7.14%
75th Percentile £509 £489 £419
90th Percentile £569 £575 £500
UK excluding London median daily rate £425 £375 £325
% change year-on-year +13.33% +15.38% -
Number of hourly rates quoted 24 13 41
10th Percentile £12.83 £15.85 £15.25
25th Percentile £16.62 £16.75 £16.25
Median hourly rate £20.12 £18.50 £19.00
Median % change year-on-year +8.76% -2.63% +2.70%
75th Percentile £52.87 £20.00 £31.00
90th Percentile £76.75 £29.85 £44.50
UK excluding London median hourly rate £20.24 £18.50 £17.50
% change year-on-year +9.41% +5.71% -

VoIP is in the Communications and Computer Networking category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for communications or computer networking skills.

All Communications and Computer Networking Skills
UK
Contract vacancies with a requirement for communications or computer networking skills 8,954 3,984 11,623
As % of all contract IT jobs advertised in the UK 11.26% 13.52% 13.21%
Number of daily rates quoted 5,751 2,487 7,218
10th Percentile £225 £210 £200
25th Percentile £363 £325 £313
Median daily rate (50th Percentile) £475 £438 £425
Median % change year-on-year +8.57% +2.94% -
75th Percentile £575 £538 £525
90th Percentile £656 £625 £610
UK excluding London median daily rate £425 £410 £400
% change year-on-year +3.66% +2.50% -
Number of hourly rates quoted 398 187 603
10th Percentile £12.00 £13.25 £13.00
25th Percentile £14.31 £17.50 £16.25
Median hourly rate £22.00 £31.00 £25.12
Median % change year-on-year -29.03% +23.41% +32.21%
75th Percentile £47.87 £46.58 £46.00
90th Percentile £65.00 £54.25 £52.50
UK excluding London median hourly rate £20.00 £27.50 £23.17
% change year-on-year -27.27% +18.71% +23.28%

VoIP
Job Vacancy Trend

Job postings citing VoIP as a proportion of all IT jobs advertised.

Job vacancy trend for VoIP in the UK

VoIP
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing VoIP.

Daily rate trend for VoIP in the UK

VoIP
Daily Rate Histogram

Daily rate distribution for jobs citing VoIP over the 6 months to 26 September 2021.

Daily rate histogram for VoIP in the UK

VoIP
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing VoIP.

Hourly rate trend for VoIP in the UK

VoIP
Hourly Rate Histogram

Hourly rate distribution of jobs citing VoIP over the 6 months to 26 September 2021.

Hourly rate histogram for VoIP in the UK

VoIP
Top 16 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing VoIP within the UK over the 6 months to 26 September 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -161 292 £413 +10.00% 214
UK excluding London -106 208 £425 +13.33% 176
London -134 114 £413 +3.13% 51
Work from Home -216 63 £437 +36.58% 35
South East -66 57 £378 +23.06% 40
South West -34 35 £373 -12.35% 27
North of England -62 35 £430 +137.50% 46
Midlands -85 35 £466 -6.75% 32
West Midlands -75 28 £458 -16.82% 16
Wales -11 22 £490 +57.98% 11
North West -61 17 £165 -7.96% 23
Scotland -84 13 £373 +1.02% 3
East of England -47 12 £150 -48.72% 17
Yorkshire -37 10 £430 +43.33% 14
North East - 8 £550 - 9
East Midlands -43 7 £475 +68.89% 16

For the 6 months to 26 September 2021, IT contractor jobs citing VoIP also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads with a requirement for VoIP.

1 130 (37.57%) Windows
2 109 (31.50%) Cisco
2 109 (31.50%) Active Directory
3 107 (30.92%) Microsoft
4 97 (28.03%) Microsoft 365
5 87 (25.14%) WAN
6 86 (24.86%) LAN
7 82 (23.70%) Firewall
8 81 (23.41%) Social Skills
9 77 (22.25%) Telecoms
10 69 (19.94%) Cisco Certification
11 64 (18.50%) ITIL
12 62 (17.92%) TCP/IP
13 59 (17.05%) VPN
14 56 (16.18%) VMware
15 49 (14.16%) Azure
16 48 (13.87%) CCNP
17 46 (13.29%) Security Cleared
18 45 (13.01%) Windows 10
19 44 (12.72%) Wireless
20 40 (11.56%) DNS
20 40 (11.56%) Windows Server
21 39 (11.27%) Wi-Fi
22 37 (10.69%) Migration
22 37 (10.69%) CCNA
22 37 (10.69%) SC Cleared
22 37 (10.69%) SCCM
23 35 (10.12%) Network Security
23 35 (10.12%) Problem-Solving
24 34 (9.83%) Unified Communications

VoIP
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (5.20%) Skype for Business
2 15 (4.34%) MS Exchange
3 9 (2.60%) Oracle SOA Suite
3 9 (2.60%) SharePoint
4 5 (1.45%) CMS
4 5 (1.45%) SAS
5 4 (1.16%) JBoss
5 4 (1.16%) NetWeaver
5 4 (1.16%) WebSphere
6 2 (0.58%) IIS
7 1 (0.29%) Apache
7 1 (0.29%) Exchange Server 2010
7 1 (0.29%) IBM Notes
7 1 (0.29%) Office Communications Server
7 1 (0.29%) Tomcat
Applications
1 31 (8.96%) Microsoft Office
2 9 (2.60%) Microsoft Excel
3 7 (2.02%) MS Visio
4 6 (1.73%) Microsoft PowerPoint
5 4 (1.16%) Microsoft Project
6 1 (0.29%) AutoCAD
6 1 (0.29%) Spreadsheet
Business Applications
1 1 (0.29%) assyst
Cloud Services
1 97 (28.03%) Microsoft 365
2 49 (14.16%) Azure
3 24 (6.94%) AWS
4 10 (2.89%) SaaS
5 9 (2.60%) Azure ExpressRoute
6 8 (2.31%) Amazon EC2
6 8 (2.31%) Mimecast
7 7 (2.02%) Amazon S3
7 7 (2.02%) AWS Lambda
7 7 (2.02%) Azure Active Directory
7 7 (2.02%) IaaS
7 7 (2.02%) Serverless
8 6 (1.73%) OneDrive
8 6 (1.73%) PaaS
9 5 (1.45%) Cloud Computing
9 5 (1.45%) Google Workspace
10 4 (1.16%) Azure Cosmos DB
11 2 (0.58%) GCP
12 1 (0.29%) Dynamics 365
12 1 (0.29%) OpenShift
Communications & Networking
1 87 (25.14%) WAN
2 86 (24.86%) LAN
3 82 (23.70%) Firewall
4 62 (17.92%) TCP/IP
5 59 (17.05%) VPN
6 44 (12.72%) Wireless
7 40 (11.56%) DNS
8 39 (11.27%) Wi-Fi
9 35 (10.12%) Network Security
10 34 (9.83%) Unified Communications
11 32 (9.25%) MPLS
12 31 (8.96%) DHCP
13 29 (8.38%) PBX
14 28 (8.09%) Internet
14 28 (8.09%) SNMP
14 28 (8.09%) VLAN
15 24 (6.94%) SD-WAN
16 23 (6.65%) Ethernet
16 23 (6.65%) Skype
17 22 (6.36%) 4G
Database & Business Intelligence
1 29 (8.38%) SQL Server
2 15 (4.34%) MySQL
3 7 (2.02%) Amazon DynamoDB
4 6 (1.73%) SQL Server 2012
4 6 (1.73%) SQL Server 2014
4 6 (1.73%) SQL Server 2016
5 4 (1.16%) Azure SQL Database
5 4 (1.16%) DB2
5 4 (1.16%) SAP HANA
6 2 (0.58%) Data Warehouse
6 2 (0.58%) Oracle Database
7 1 (0.29%) Big Data
7 1 (0.29%) Power BI
Development Applications
1 22 (6.36%) Rational DOORS
2 3 (0.87%) JIRA
3 1 (0.29%) PowerDesigner
General
1 81 (23.41%) Social Skills
2 77 (22.25%) Telecoms
3 28 (8.09%) Public Sector
4 27 (7.80%) Finance
5 26 (7.51%) Military
6 22 (6.36%) Analytical Skills
7 15 (4.34%) Billing
8 14 (4.05%) Banking
8 14 (4.05%) Marketing
9 8 (2.31%) Local Government
9 8 (2.31%) Presentation Skills
10 6 (1.73%) Organisational Skills
11 4 (1.16%) Back Office
11 4 (1.16%) Manufacturing
11 4 (1.16%) Retail
12 3 (0.87%) Electronics
13 2 (0.58%) Documentation Skills
13 2 (0.58%) Influencing Skills
13 2 (0.58%) Legal
13 2 (0.58%) Pharmaceutical
Job Titles
1 53 (15.32%) Architect
1 53 (15.32%) Network Engineer
2 37 (10.69%) Solutions Architect
3 35 (10.12%) Analyst
4 30 (8.67%) Support Engineer
5 22 (6.36%) Voice Engineer
6 21 (6.07%) Developer
7 19 (5.49%) Cisco Engineer
8 18 (5.20%) Infrastructure Engineer
9 15 (4.34%) IT Manager
9 15 (4.34%) Project Manager
10 13 (3.76%) IT Support
11 12 (3.47%) 2nd Line Support
12 11 (3.18%) C# Developer
12 11 (3.18%) Cisco Voice Engineer
12 11 (3.18%) Consultant
12 11 (3.18%) Desktop Support
12 11 (3.18%) IT Engineer
13 10 (2.89%) Cisco Network Engineer
13 10 (2.89%) Service Desk Analyst
Libraries, Frameworks & Software Standards
1 33 (9.54%) .NET
2 22 (6.36%) .NET Framework
3 9 (2.60%) J2EE
3 9 (2.60%) SAML
4 8 (2.31%) Middleware
5 6 (1.73%) 802.1X
5 6 (1.73%) HTML
5 6 (1.73%) XMPP
6 4 (1.16%) SAP Basis
7 2 (0.58%) CSS
7 2 (0.58%) GraphQL
7 2 (0.58%) JSON
7 2 (0.58%) RESTful
7 2 (0.58%) SOAP
7 2 (0.58%) WebRTC
7 2 (0.58%) XML
8 1 (0.29%) Apollo GraphQL
8 1 (0.29%) ASP.NET Web API
8 1 (0.29%) Microsoft Graph
8 1 (0.29%) WPF
Miscellaneous
1 21 (6.07%) Self-Motivation
2 18 (5.20%) PKI
3 14 (4.05%) Data Centre
4 12 (3.47%) CCTV
4 12 (3.47%) Enterprise Storage
4 12 (3.47%) Video Conferencing
5 10 (2.89%) Fibre Optics
5 10 (2.89%) Smartphone
6 9 (2.60%) Management Information System
7 8 (2.31%) Data Protection Act
7 8 (2.31%) SCADA
8 7 (2.02%) Hybrid Cloud
8 7 (2.02%) Life Science
9 6 (1.73%) BYOD
9 6 (1.73%) User Experience
10 4 (1.16%) Driving Licence
10 4 (1.16%) Greenfield Project
10 4 (1.16%) Mobile App
10 4 (1.16%) Public Cloud
11 3 (0.87%) Mainframe
Operating Systems
1 130 (37.57%) Windows
2 45 (13.01%) Windows 10
3 40 (11.56%) Windows Server
4 21 (6.07%) Linux
5 19 (5.49%) Android
6 18 (5.20%) Apple iOS
7 17 (4.91%) Windows 7
8 10 (2.89%) Mac OS
8 10 (2.89%) Windows Server 2016
9 9 (2.60%) Windows Server 2012
10 7 (2.02%) Unix
10 7 (2.02%) Windows Server 2008
11 5 (1.45%) Mac OS X
12 4 (1.16%) AIX
13 3 (0.87%) Windows Server 2019
14 2 (0.58%) Solaris
15 1 (0.29%) Windows 8
15 1 (0.29%) Windows XP
Processes & Methodologies
1 64 (18.50%) ITIL
2 37 (10.69%) Migration
3 35 (10.12%) Problem-Solving
4 26 (7.51%) Configuration Management
5 24 (6.94%) Cybersecurity
5 24 (6.94%) Infrastructure Engineering
5 24 (6.94%) Service Management
6 22 (6.36%) OO
6 22 (6.36%) OOA/OOD
6 22 (6.36%) Requirements Management
6 22 (6.36%) TOGAF
6 22 (6.36%) UML
7 21 (6.07%) Business Continuity
7 21 (6.07%) Stakeholder Management
8 20 (5.78%) CRM
9 19 (5.49%) Disaster Recovery
10 18 (5.20%) Agile Software Development
10 18 (5.20%) Change Management
10 18 (5.20%) Project Delivery
11 17 (4.91%) Computer Science
Programming Languages
1 24 (6.94%) C#
2 19 (5.49%) SQL
3 12 (3.47%) C
3 12 (3.47%) PowerShell
4 5 (1.45%) JavaScript
5 4 (1.16%) Python
6 2 (0.58%) Apple Swift
6 2 (0.58%) C++
6 2 (0.58%) VB
6 2 (0.58%) VBScript
7 1 (0.29%) Java
Qualifications
1 69 (19.94%) Cisco Certification
2 48 (13.87%) CCNP
3 46 (13.29%) Security Cleared
4 37 (10.69%) CCNA
4 37 (10.69%) SC Cleared
5 29 (8.38%) Degree
6 14 (4.05%) Microsoft Certification
7 10 (2.89%) CCDP
8 7 (2.02%) CCIE
8 7 (2.02%) CISSP
9 6 (1.73%) Computer Science Degree
10 5 (1.45%) MCP
11 4 (1.16%) BPSS Clearance
11 4 (1.16%) DBS Check
11 4 (1.16%) GIAC
12 3 (0.87%) BC Cleared
12 3 (0.87%) CCIP
12 3 (0.87%) DV Cleared
12 3 (0.87%) MCSE
12 3 (0.87%) TOGAF Certification
Quality Assurance & Compliance
1 15 (4.34%) SLA
2 8 (2.31%) ISO/IEC 27001
3 6 (1.73%) QA
4 5 (1.45%) COBIT
4 5 (1.45%) PCI DSS
5 4 (1.16%) GDPR
6 2 (0.58%) Disclosure Scotland
6 2 (0.58%) PMBOK
7 1 (0.29%) WCAG
System Software
1 109 (31.50%) Active Directory
2 19 (5.49%) VMware Infrastructure
3 9 (2.60%) Hyper-V
3 9 (2.60%) vSphere
4 5 (1.45%) BitLocker
4 5 (1.45%) Docker
5 4 (1.16%) XenApp
5 4 (1.16%) XenDesktop
6 3 (0.87%) Microsoft App-V
6 3 (0.87%) ProxySG
6 3 (0.87%) VMware Workstation
7 2 (0.58%) Virtual Desktop
8 1 (0.29%) Kamailio
8 1 (0.29%) Virtual Machines
Systems Management
1 37 (10.69%) SCCM
2 19 (5.49%) Cisco CUCM
3 15 (4.34%) Microsoft Intune
4 12 (3.47%) Cisco UCCX
5 8 (2.31%) Active Directory Federation Services
5 8 (2.31%) Tivoli Storage Manager
6 5 (1.45%) Kubernetes
7 4 (1.16%) SCOM
7 4 (1.16%) WSUS
8 3 (0.87%) SCSM
9 2 (0.58%) AppManager
9 2 (0.58%) Cisco UCCE
9 2 (0.58%) HP ALM
9 2 (0.58%) HP Quality Center
9 2 (0.58%) Nessus
9 2 (0.58%) Single Sign-On
10 1 (0.29%) Nagios
10 1 (0.29%) NetBackup
10 1 (0.29%) RSA Archer
10 1 (0.29%) Tivoli
Vendors
1 109 (31.50%) Cisco
2 107 (30.92%) Microsoft
3 56 (16.18%) VMware
4 21 (6.07%) Oracle
5 17 (4.91%) Citrix
5 17 (4.91%) Meraki
6 14 (4.05%) Veeam
7 13 (3.76%) CheckPoint
8 12 (3.47%) ServiceNow
9 11 (3.18%) Mitel
10 10 (2.89%) HP
10 10 (2.89%) IBM
11 9 (2.60%) Aruba
11 9 (2.60%) F5
11 9 (2.60%) Nimble Storage
11 9 (2.60%) Siemens
12 8 (2.31%) Avaya
12 8 (2.31%) Polycom
13 7 (2.02%) Juniper
13 7 (2.02%) NetApp