Period
to 22 September 2018

The following table provides summary statistics for contract job vacancies with a requirement for VoIP skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited VoIP over the 6 months to 22 September 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Voice Over IP (VoIP)
UK
6 months to
22 Sep 2018
Same period 2017 Same period 2016
Rank 395 401 332
Rank change year-on-year +6 -69 -27
Contract jobs citing VoIP 601 571 812
As % of all contract IT jobs advertised in the UK 0.59% 0.58% 0.76%
As % of the Communications & Networking category 4.45% 4.24% 4.86%
Number of daily rates quoted 358 348 452
UK median daily rate £350 £361 £375
Median daily rate % change year-on-year -3.11% -3.67% +7.14%
10th Percentile £133 £150 £175
90th Percentile £575 £504 £525
UK excluding London median daily rate £325 £356 £375
% change year-on-year -8.58% -5.20% +11.11%
Number of hourly rates quoted 56 48 61
UK median hourly rate £20.00 £16.81 £32.50
Median hourly rate % change year-on-year +19.01% -48.29% +58.54%
10th Percentile £12.20 £10.09 £11.50
90th Percentile £74.00 £48.01 £46.69
UK excluding London median hourly rate £18.64 £16.81 £27.50
% change year-on-year +10.89% -38.89% +34.15%

VoIP is in the Communications and Computer Networking category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for communications or computer networking skills.

All Communications and Computer Networking Skills
UK
Contract vacancies with a requirement for communications or computer networking skills 13,510 13,455 16,721
As % of all contract IT jobs advertised in the UK 13.25% 13.63% 15.55%
Number of daily rates quoted 8,199 8,152 10,194
UK median daily rate £425 £400 £400
Median daily rate % change year-on-year +6.25% - +6.67%
10th Percentile £200 £195 £220
90th Percentile £606 £585 £575
UK excluding London median daily rate £400 £375 £375
% change year-on-year +6.67% - +7.14%
Number of hourly rates quoted 716 739 832
UK median hourly rate £20.00 £19.00 £25.00
Median hourly rate % change year-on-year +5.26% -24.00% +23.85%
10th Percentile £12.21 £10.96 £11.52
90th Percentile £47.92 £48.75 £47.50
UK excluding London median hourly rate £19.39 £18.50 £25.00
% change year-on-year +4.78% -26.00% +23.85%

VoIP
Job Vacancy Trend

Job postings citing VoIP as a percentage of all IT jobs advertised.

Job vacancy trend for VoIP in the UK

VoIP
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing VoIP.

Contractor daily rate trend for VoIP in the UK

VoIP
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing VoIP over the 6 months to 22 September 2018.

Contractor daily rate histogram for VoIP in the UK

VoIP
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing VoIP.

Contractor hourly rate trend for VoIP in the UK

VoIP
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing VoIP over the 6 months to 22 September 2018.

Contractor hourly rate histogram for VoIP in the UK

VoIP
Top 16 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing VoIP within the UK over the 6 months to 22 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -8 541 £333 -11.33% 241
UK excluding London -26 372 £325 -8.58% 200
London +7 220 £385 +6.94% 61
South East -15 116 £335 -12.99% 34
North of England -22 71 £375 -6.25% 71
East of England 0 53 £188 -13.39% 23
Midlands -40 52 £300 -25.00% 30
North West -25 44 £310 -23.69% 46
West Midlands -56 34 £220 -45.00% 16
Wales +2 31 £375 +66.67% 11
South West -5 28 £325 +28.08% 22
Yorkshire -12 21 £413 +26.92% 18
East Midlands +13 18 £325 +1.96% 14
Scotland -33 14 £225 +49.50% 9
Isle of Man +2 7 £425 -
North East -12 6 £375 -16.67% 7

For the 6 months to 22 September 2018, IT contractor jobs citing VoIP also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads with a requirement for VoIP.

1 293 (48.75%) Cisco
2 223 (37.10%) Windows
3 205 (34.11%) WAN
4 182 (30.28%) LAN
4 182 (30.28%) Firewall
5 175 (29.12%) Active Directory
6 162 (26.96%) Microsoft
7 161 (26.79%) Cisco Certification
8 127 (21.13%) ITIL
9 119 (19.80%) Office 365
10 110 (18.30%) VMware
11 108 (17.97%) VPN
12 107 (17.80%) CCNA
13 98 (16.31%) CCNP
13 98 (16.31%) DNS
13 98 (16.31%) Security Cleared
14 91 (15.14%) MPLS
15 90 (14.98%) TCP/IP
16 87 (14.48%) Telecoms
17 85 (14.14%) VMware Infrastructure
18 84 (13.98%) DHCP
19 82 (13.64%) Data Centre
20 77 (12.81%) Windows Server
20 77 (12.81%) Wi-Fi
21 76 (12.65%) Mitel
22 72 (11.98%) Linux
22 72 (11.98%) Skype
23 70 (11.65%) SC Cleared
23 70 (11.65%) Wireless
24 69 (11.48%) Microsoft Office

VoIP
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 69 (11.48%) MS Exchange
1 69 (11.48%) Skype for Business
2 22 (3.66%) Exchange Server 2010
3 15 (2.50%) SharePoint
4 13 (2.16%) Apache
5 12 (2.00%) Exchange Server 2013
6 11 (1.83%) IIS
7 7 (1.16%) Tomcat
8 6 (1.00%) CMS
9 5 (0.83%) Blackberry Enterprise Server
10 4 (0.67%) IBM Notes
11 3 (0.50%) WebLogic
12 2 (0.33%) JBoss
12 2 (0.33%) SharePoint 2010
13 1 (0.17%) Confluence
13 1 (0.17%) Exchange Server 2003
13 1 (0.17%) Exchange Server 2007
13 1 (0.17%) nginx
13 1 (0.17%) Oracle SOA Suite
13 1 (0.17%) WebSphere
Applications
1 69 (11.48%) Microsoft Office
2 13 (2.16%) Microsoft Excel
3 8 (1.33%) Microsoft Project
4 7 (1.16%) Microsoft PowerPoint
4 7 (1.16%) MS Visio
5 2 (0.33%) AutoCAD
6 1 (0.17%) Mozilla Thunderbird
6 1 (0.17%) Spreadsheet
Business Applications
1 2 (0.33%) Line 50
1 2 (0.33%) Sage X3
1 2 (0.33%) Unit4 Business World
2 1 (0.17%) Maximo
2 1 (0.17%) Remedy ITSM
2 1 (0.17%) SAP S/4HANA
Cloud Services
1 119 (19.80%) Office 365
2 33 (5.49%) Microsoft Azure
3 16 (2.66%) Amazon AWS
4 8 (1.33%) SaaS
5 6 (1.00%) OneDrive
5 6 (1.00%) PaaS
6 5 (0.83%) IaaS
7 4 (0.67%) Cloud Computing
7 4 (0.67%) Mimecast
8 3 (0.50%) Azure Active Directory
8 3 (0.50%) Google Cloud Platform
9 2 (0.33%) Dynamics 365
10 1 (0.17%) Adobe Creative Cloud
10 1 (0.17%) G Suite
10 1 (0.17%) GitHub
10 1 (0.17%) iTunes
Communications & Networking
1 205 (34.11%) WAN
2 182 (30.28%) Firewall
2 182 (30.28%) LAN
3 108 (17.97%) VPN
4 98 (16.31%) DNS
5 91 (15.14%) MPLS
6 90 (14.98%) TCP/IP
7 84 (13.98%) DHCP
8 77 (12.81%) Wi-Fi
9 72 (11.98%) Skype
10 70 (11.65%) Wireless
11 66 (10.98%) Network Security
12 54 (8.99%) PBX
13 48 (7.99%) Unified Communications
14 44 (7.32%) OSPF
15 42 (6.99%) Ethernet
15 42 (6.99%) Internet
16 39 (6.49%) Cisco ASA
17 37 (6.16%) BGP
18 34 (5.66%) IPsec
Database & Business Intelligence
1 28 (4.66%) SQL Server
2 9 (1.50%) Oracle Database
3 7 (1.16%) MySQL
4 5 (0.83%) SQL Server 2005
4 5 (0.83%) SQL Server 2012
5 3 (0.50%) Power BI
5 3 (0.50%) SQL Server 2008
6 2 (0.33%) Big Data
6 2 (0.33%) Data Warehouse
6 2 (0.33%) DB2
6 2 (0.33%) Oracle Exadata
7 1 (0.17%) Crystal Reports
7 1 (0.17%) DataStage
7 1 (0.17%) Geospatial Data
7 1 (0.17%) GIS
7 1 (0.17%) Hadoop
7 1 (0.17%) IBM InfoSphere
7 1 (0.17%) NoSQL
7 1 (0.17%) Oracle Database 11g
7 1 (0.17%) RDBMS
Development Applications
1 14 (2.33%) GCC
2 12 (2.00%) Eclipse
3 11 (1.83%) Git (software)
4 7 (1.16%) JIRA
5 4 (0.67%) GDB
6 3 (0.50%) Rational DOORS
7 2 (0.33%) WinDbg
8 1 (0.17%) Jenkins
8 1 (0.17%) Metasploit
8 1 (0.17%) Selenium
8 1 (0.17%) TeamCity
8 1 (0.17%) Visual Studio
8 1 (0.17%) VSS/SourceSafe
General
1 87 (14.48%) Telecoms
2 61 (10.15%) Finance
3 20 (3.33%) Retail
4 13 (2.16%) Legal
5 11 (1.83%) Law
6 10 (1.66%) Banking
6 10 (1.66%) French Language
7 9 (1.50%) Italian Language
7 9 (1.50%) Spanish Language
8 7 (1.16%) German Language
9 6 (1.00%) Manufacturing
10 4 (0.67%) Pharmaceutical
11 3 (0.50%) Financial Institution
11 3 (0.50%) Military
11 3 (0.50%) Publishing
12 2 (0.33%) Front Office
12 2 (0.33%) Mandarin Language
12 2 (0.33%) Marketing
13 1 (0.17%) Advertising
13 1 (0.17%) Portuguese Language
Job Titles
1 101 (16.81%) Network Engineer
2 86 (14.31%) Analyst
3 54 (8.99%) Support Engineer
4 51 (8.49%) 2nd Line Support
5 49 (8.15%) Architect
6 44 (7.32%) Support Analyst
7 37 (6.16%) Desktop Support
8 35 (5.82%) Cisco Engineer
9 32 (5.32%) IT Support
10 30 (4.99%) 1st/2nd Line Support
11 24 (3.99%) Network Architect
11 24 (3.99%) Service Analyst
11 24 (3.99%) Voice Engineer
12 23 (3.83%) 2nd Line Support Analyst
13 22 (3.66%) Project Manager
13 22 (3.66%) Service Desk Analyst
14 20 (3.33%) 2nd Line Engineer
14 20 (3.33%) Infrastructure Engineer
14 20 (3.33%) Unified Communications Engineer
15 19 (3.16%) IT Engineer
Libraries, Frameworks & Software Standards
1 20 (3.33%) 802.1X
2 15 (2.50%) LDAP
3 11 (1.83%) XMPP
4 9 (1.50%) HTML
5 7 (1.16%) Ajax
5 7 (1.16%) CGI
5 7 (1.16%) JSON
6 5 (0.83%) Middleware
6 5 (0.83%) STL
7 4 (0.67%) LAMP
7 4 (0.67%) POSIX
8 3 (0.50%) Oracle Fusion
9 2 (0.33%) .NET
9 2 (0.33%) CSS
9 2 (0.33%) CSS3
9 2 (0.33%) HTML5
9 2 (0.33%) Web Services
10 1 (0.17%) React
10 1 (0.17%) SOAP
10 1 (0.17%) WebSphere MQ
Miscellaneous
1 82 (13.64%) Data Centre
2 56 (9.32%) Video Conferencing
3 45 (7.49%) Self-Motivation
4 37 (6.16%) Analytical Skills
5 19 (3.16%) Management Information System
6 17 (2.83%) Video\Live Streaming
7 13 (2.16%) Computer Science
7 13 (2.16%) PKI
8 12 (2.00%) Blackberry
8 12 (2.00%) Handset
8 12 (2.00%) Smartphone
9 11 (1.83%) Driving Licence
9 11 (1.83%) iPad
10 9 (1.50%) IVR
11 8 (1.33%) iPhone
11 8 (1.33%) NHS
12 7 (1.16%) Media Streaming
13 6 (1.00%) Fat Client
13 6 (1.00%) Private Cloud
13 6 (1.00%) Thin Client
Operating Systems
1 223 (37.10%) Windows
2 77 (12.81%) Windows Server
3 72 (11.98%) Linux
4 64 (10.65%) Windows 7
5 59 (9.82%) Windows 10
6 39 (6.49%) Windows Server 2008
7 37 (6.16%) Windows Server 2012
8 28 (4.66%) Apple iOS
9 27 (4.49%) Android
10 25 (4.16%) Unix
11 14 (2.33%) Windows 8
12 9 (1.50%) Windows Server 2003
13 8 (1.33%) Mac OS
13 8 (1.33%) Windows XP
14 7 (1.16%) Embedded Linux
15 6 (1.00%) Solaris
16 5 (0.83%) Mac OS X
17 3 (0.50%) AIX
17 3 (0.50%) CentOS
17 3 (0.50%) Ubuntu
Processes & Methodologies
1 127 (21.13%) ITIL
2 55 (9.15%) Problem-Solving
3 42 (6.99%) Project Management
4 39 (6.49%) Migration
5 37 (6.16%) Incident Management
5 37 (6.16%) Network Design
6 32 (5.32%) Infrastructure Engineering
6 32 (5.32%) Service Management
7 29 (4.83%) Network Monitoring
8 26 (4.33%) Network Architecture
8 26 (4.33%) Network Management
9 25 (4.16%) Disaster Recovery
9 25 (4.16%) Load Balancing
9 25 (4.16%) Software Engineering
10 24 (3.99%) Configuration Management
11 22 (3.66%) Service Delivery
12 21 (3.49%) Change Management
12 21 (3.49%) PRINCE2
13 20 (3.33%) Information Security
13 20 (3.33%) Stakeholder Management
Programming Languages
1 41 (6.82%) C
2 28 (4.66%) PowerShell
3 27 (4.49%) SQL
4 14 (2.33%) C++
5 13 (2.16%) Python
6 10 (1.66%) JavaScript
7 9 (1.50%) Embedded C
8 7 (1.16%) Java
9 3 (0.50%) C#
9 3 (0.50%) PHP
10 2 (0.33%) Ruby
10 2 (0.33%) Shell Script
10 2 (0.33%) VBScript
11 1 (0.17%) Bash Shell
11 1 (0.17%) Embedded C++
11 1 (0.17%) T-SQL
11 1 (0.17%) TypeScript
Qualifications
1 161 (26.79%) Cisco Certification
2 107 (17.80%) CCNA
3 98 (16.31%) CCNP
3 98 (16.31%) Security Cleared
4 70 (11.65%) SC Cleared
5 43 (7.15%) Microsoft Certification
6 37 (6.16%) Degree
7 21 (3.49%) CCIE
8 18 (3.00%) DV Cleared
8 18 (3.00%) MCSE
9 17 (2.83%) ITIL Certification
10 16 (2.66%) MCSA
11 11 (1.83%) CCDP
12 10 (1.66%) ITIL Foundation Certificate
13 9 (1.50%) Network+ Certification
14 8 (1.33%) CCSP
14 8 (1.33%) Computer Science Degree
15 7 (1.16%) CCIP
15 7 (1.16%) CCNP Voice
15 7 (1.16%) CCSA
Quality Assurance & Compliance
1 25 (4.16%) SLA
2 7 (1.16%) QA
3 6 (1.00%) PCI DSS
4 5 (0.83%) ISO/IEC 27001
5 4 (0.67%) HMG Security Policy Framework
6 3 (0.50%) ISO 9001
7 2 (0.33%) Disclosure Scotland
7 2 (0.33%) GDPR
8 1 (0.17%) COBIT
8 1 (0.17%) Government Security Classifications
8 1 (0.17%) GPG13
8 1 (0.17%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
8 1 (0.17%) Sarbanes-Oxley
System Software
1 175 (29.12%) Active Directory
2 85 (14.14%) VMware Infrastructure
3 27 (4.49%) Hyper-V
4 16 (2.66%) vSphere
5 12 (2.00%) XenDesktop
6 10 (1.66%) Virtual Desktop
7 8 (1.33%) VMware Workstation
8 7 (1.16%) Virtual Machines
9 6 (1.00%) VMware ESXi
10 5 (0.83%) Terminal Services
10 5 (0.83%) XenApp
11 4 (0.67%) Virtual Servers
12 3 (0.50%) Microsoft App-V
12 3 (0.50%) VirtualBox
13 2 (0.33%) Firmware
13 2 (0.33%) Microsoft Virtual Server
13 2 (0.33%) Postfix
13 2 (0.33%) Samba
13 2 (0.33%) Squid
13 2 (0.33%) VMware Server
Systems Management
1 39 (6.49%) SCCM
2 38 (6.32%) Cisco CUCM
3 15 (2.50%) FortiGate
4 13 (2.16%) Cisco UCCX
5 12 (2.00%) Cisco Prime
6 11 (1.83%) AirWatch
7 10 (1.66%) Microsoft Intune
8 7 (1.16%) Opscode Chef
8 7 (1.16%) Puppet
9 6 (1.00%) Ansible
9 6 (1.00%) SCOM
10 5 (0.83%) Opsview
10 5 (0.83%) Salt
10 5 (0.83%) SCSM
11 4 (0.67%) Cisco UCCE
11 4 (0.67%) Nessus
11 4 (0.67%) Norton AntiVirus
12 3 (0.50%) Systems Management Server (SMS)
13 2 (0.33%) Tivoli
13 2 (0.33%) Tivoli Storage Manager
Vendors
1 293 (48.75%) Cisco
2 162 (26.96%) Microsoft
3 110 (18.30%) VMware
4 76 (12.65%) Mitel
5 55 (9.15%) Avaya
6 50 (8.32%) Citrix
7 44 (7.32%) CheckPoint
8 43 (7.15%) SolarWinds
9 34 (5.66%) Apple
10 32 (5.32%) Juniper
11 31 (5.16%) HP
12 29 (4.83%) Meraki
13 27 (4.49%) Polycom
14 23 (3.83%) Oracle
15 20 (3.33%) F5
16 19 (3.16%) BT
16 19 (3.16%) Red Box
17 14 (2.33%) Aruba
18 12 (2.00%) Veeam
19 11 (1.83%) Tandberg