The median contractor rate for a Support Engineer was £200 per day in advertised job vacancies during the 3 months to 28 March 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Engineer
UK
3 months to
28 Mar 2017
Same period 2016 Same period 2015
Rank 162 122 116
Rank change year-on-year -40 -6  
Contract jobs requiring a Support Engineer 709 1022 1016
As % of all contract IT jobs advertised in the UK 1.57% 1.91% 1.88%
As % of the Job Titles category 1.66% 2.00% 1.98%
Number of daily rates quoted 367 531 453
Median daily rate £200 £250 £225
Median daily rate % change year-on-year -20.00% +11.11%  
90% offered a daily rate of more than £112 £130 £120
10% offered a daily rate of more than £420 £400 £417
UK excluding London median daily rate £200 £250 £225
% change year-on-year -20.00% +11.11%  
Number of hourly rates quoted 122 161 209
Median hourly rate £16.00 £16.00 £16.00
90% offered a hourly rate of more than £12.00 £11.00 £11.95
10% offered a hourly rate of more than £24.00 £45.00 £25.00
UK excluding London median hourly rate £15.00 £16.00 £15.75
% change year-on-year -6.25% +1.58%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
UK
Contract job vacancies with a job title containing a recognized job role 42733 51025 51236
As % of all contract IT job vacancies advertised in the UK 94.78% 95.23% 94.83%
Number of daily rates quoted 27760 33065 30937
Median daily rate £425 £425 £400
Median daily rate % change year-on-year - +6.25%  
90% offered a daily rate of more than £260 £260 £238
10% offered a daily rate of more than £600 £600 £560
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.22% +3.33%  
Number of hourly rates quoted 1481 1587 2052
Median hourly rate £18.00 £18.75 £17.50
Median hourly rate % change year-on-year -4.00% +7.14%  
90% offered a hourly rate of more than £11.25 £11.50 £11.00
10% offered a hourly rate of more than £47.50 £48.00 £42.50
UK excluding London median hourly rate £17.50 £19.63 £17.00
% change year-on-year -10.82% +15.44%  

Support Engineer
Job Vacancy Trend

The job posting trend of jobs advertised that featured Support Engineer in the job title.

Job vacancy trend for Support Engineer in the UK

Support Engineer
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Engineer.

Contractor daily rate trend for Support Engineer in the UK

Support Engineer
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Support Engineer over the 3 months to 28 March 2017.

Contractor daily rate histogram for Support Engineer in the UK

Support Engineer
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Engineer.

Contractor hourly rate trend for Support Engineer in the UK

Support Engineer
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing Support Engineer over the 3 months to 28 March 2017.

Contractor hourly rate histogram for Support Engineer in the UK

Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the UK over the 3 months to 28 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -54 644 £200 -20.00% 304
South East -39 184 £175 -30.69% 74
London -47 181 £200 -30.43% 116
East of England +9 72 £206 -7.30% 18
South West -23 59 £165 -14.28% 21
Berkshire -27 45 £288 -14.81% 19
Surrey +3 43 £160 -29.67% 15
Hampshire -5 41 £145 -47.27% 13
North East +10 37 £275 +14.58% 5
East Midlands +4 31 £265 +41.33% 14
City of London -20 29 £200 -32.20% 36
Wales +19 27 £185 +20.32% 7
North West +6 27 £115 -54.00% 35
West Midlands -7 27 £200 -38.46% 6
Tyne and Wear +5 26 £280 +16.66% 4
Newcastle upon Tyne +2 25 £285 +23.91% 2
Yorkshire +5 23 £220 +2.92% 15
Oxfordshire -11 23 £150 -25.00% 13
Scotland +18 21 £200 +29.03% 8
Hertfordshire +4 21 £223 +1.13% 9
Cambridgeshire +10 19 £168 +8.06% 7
Gloucestershire +5 19 £123 -6.66% 1
Bristol +3 19 £200 -23.07% 5
Northamptonshire +20 18 £230 +22.66% 9
South Wales +13 18 £180 +17.07% 4
Buckinghamshire +6 17 £323 +2.78% 7
Essex +1 16 £200 -20.00% 1
Reading -29 16 £195 -44.28% 12
Manchester +11 15 £108 -41.89% 25
Cambridge +11 13 £273 +75.80% 5

Support Engineer Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 28 March 2017, Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Support Engineer in the job title.

1 1014 (64.30%) Windows
2 620 (39.32%) Active Directory
3 501 (31.77%) Microsoft
4 463 (29.36%) Windows 7
5 382 (24.22%) Windows Server
6 325 (20.61%) MS Office
7 293 (18.58%) VMware
8 291 (18.45%) ITIL
9 244 (15.47%) Security Cleared
10 216 (13.70%) MS Excel
11 215 (13.63%) Windows Server 2008
11 215 (13.63%) Office 365
12 208 (13.19%) MS Exchange
13 189 (11.98%) Cisco
14 185 (11.73%) DNS
15 183 (11.60%) SC Cleared
15 183 (11.60%) Windows 10
16 180 (11.41%) SCCM
17 169 (10.72%) Citrix
18 167 (10.59%) Firewall
19 159 (10.08%) SQL
20 158 (10.02%) TCP/IP
21 155 (9.83%) Linux
22 148 (9.38%) Windows Server 2012
23 134 (8.50%) DHCP
24 133 (8.43%) VMware Infrastructure
25 131 (8.31%) LAN
25 131 (8.31%) Migration
26 119 (7.55%) SLA
27 116 (7.36%) VPN

Support Engineer Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 208 (13.19%) MS Exchange
2 95 (6.02%) Exchange Server 2010
3 71 (4.50%) SharePoint
4 54 (3.42%) Skype for Business
5 43 (2.73%) Exchange Server 2007
6 42 (2.66%) Exchange Server 2013
7 38 (2.41%) IIS
8 33 (2.09%) IBM Notes
9 21 (1.33%) Exchange Server 2003
10 16 (1.01%) Apache
10 16 (1.01%) Tomcat
11 15 (0.95%) WebLogic
12 14 (0.89%) Drupal
12 14 (0.89%) SharePoint 2013
13 13 (0.82%) CMS
14 12 (0.76%) SharePoint 2010
15 11 (0.70%) Blackberry Enterprise Server
15 11 (0.70%) WordPress
16 9 (0.57%) Office Communications Server
16 9 (0.57%) WebSphere
Applications
1 325 (20.61%) MS Office
2 216 (13.70%) MS Excel
3 26 (1.65%) MS PowerPoint
4 10 (0.63%) Spreadsheet
5 7 (0.44%) MS Visio
6 2 (0.13%) Acrobat
6 2 (0.13%) Adobe Creative Suite
7 1 (0.063%) InfoPath
7 1 (0.063%) Pro/ENGINEER
7 1 (0.063%) PTC Creo
7 1 (0.063%) Siemens NX
7 1 (0.063%) Simulink
7 1 (0.063%) Windchill
Business Applications
1 9 (0.57%) Remedy ITSM
2 8 (0.51%) Eikon
3 6 (0.38%) Oracle EBS R12
3 6 (0.38%) Oracle Receivables
3 6 (0.38%) Payment Gateway
4 4 (0.25%) Dynamics NAV
4 4 (0.25%) SAP Oil and Gas
5 3 (0.19%) Dynamics CRM
6 1 (0.063%) BusinessWorks
6 1 (0.063%) OPENContractor
6 1 (0.063%) Oracle EBS
6 1 (0.063%) SAP Business One
6 1 (0.063%) SAP FSCM
6 1 (0.063%) Teamcenter
Cloud Services
1 215 (13.63%) Office 365
2 49 (3.11%) Microsoft Azure
3 26 (1.65%) Amazon AWS
4 17 (1.08%) SaaS
5 13 (0.82%) OneDrive
6 9 (0.57%) Cloud Computing
6 9 (0.57%) IaaS
6 9 (0.57%) PaaS
7 5 (0.32%) Azure Active Directory
8 4 (0.25%) GitHub
9 2 (0.13%) G Suite
9 2 (0.13%) Yammer
10 1 (0.063%) Amazon EC2
10 1 (0.063%) Amazon S3
10 1 (0.063%) Google Play
10 1 (0.063%) OpenShift
10 1 (0.063%) Virtual Private Cloud
Communications & Networking
1 185 (11.73%) DNS
2 167 (10.59%) Firewall
3 158 (10.02%) TCP/IP
4 134 (8.50%) DHCP
5 131 (8.31%) LAN
6 116 (7.36%) VPN
6 116 (7.36%) WAN
7 76 (4.82%) Wireless
8 65 (4.12%) Internet
9 45 (2.85%) Skype
10 41 (2.60%) VoIP
11 40 (2.54%) SAN
12 34 (2.16%) Network Security
13 32 (2.03%) VLAN
14 31 (1.97%) Wi-Fi
15 28 (1.78%) OSPF
16 25 (1.59%) Remote Desktop
17 24 (1.52%) SSL
18 23 (1.46%) BGP
18 23 (1.46%) Cisco Nexus
Database & Business Intelligence
1 75 (4.76%) SQL Server
2 18 (1.14%) MySQL
3 15 (0.95%) Oracle Database
4 14 (0.89%) Relational Database
5 10 (0.63%) SQL Server 2012
6 9 (0.57%) Apache Hive
6 9 (0.57%) Big Data
6 9 (0.57%) Hadoop
6 9 (0.57%) Oracle Reports
6 9 (0.57%) SQL Server 2005
7 7 (0.44%) MS Access
7 7 (0.44%) SQL Server 2008
8 6 (0.38%) PostgreSQL
9 5 (0.32%) EDRMS
9 5 (0.32%) MongoDB
9 5 (0.32%) Oracle Database 11g
10 4 (0.25%) SQL Server Reporting Services
11 3 (0.19%) Data Warehouse
11 3 (0.19%) Oracle Database 12c
11 3 (0.19%) RDBMS
Development Applications
1 20 (1.27%) Jenkins
2 11 (0.70%) JIRA
3 9 (0.57%) Git (software)
4 7 (0.44%) Sonatype Nexus
5 4 (0.25%) Team Foundation Server
5 4 (0.25%) Vagrant
6 3 (0.19%) MSI
6 3 (0.19%) Oracle Forms
6 3 (0.19%) Visual Studio
7 2 (0.13%) NMock
7 2 (0.13%) Selenium
7 2 (0.13%) Subversion
7 2 (0.13%) WiX
8 1 (0.063%) Artifactory
8 1 (0.063%) Atlassian Bamboo
8 1 (0.063%) Gradle
8 1 (0.063%) JIRA Agile
8 1 (0.063%) SonarQube
8 1 (0.063%) TeamCity
8 1 (0.063%) Wise Package Studio
General
1 114 (7.23%) Finance
2 55 (3.49%) Banking
3 44 (2.79%) Telecoms
4 43 (2.73%) Retail
5 14 (0.89%) Back Office
6 12 (0.76%) Advertising
6 12 (0.76%) Legal
7 10 (0.63%) Local Government
7 10 (0.63%) Manufacturing
8 9 (0.57%) Billing
8 9 (0.57%) Marketing
9 8 (0.51%) Financial Institution
9 8 (0.51%) Retail Banking
10 7 (0.44%) Electronics
11 6 (0.38%) Investment Banking
11 6 (0.38%) Military
12 5 (0.32%) Front Office
13 4 (0.25%) French Language
13 4 (0.25%) Law
13 4 (0.25%) Multimedia
Libraries, Frameworks & Software Standards
1 15 (0.95%) .NET
1 15 (0.95%) Regular Expression
2 12 (0.76%) Middleware
3 11 (0.70%) JSON
3 11 (0.70%) YAML
4 10 (0.63%) RabbitMQ
5 9 (0.57%) Kafka
5 9 (0.57%) MSMQ
5 9 (0.57%) Web Services
5 9 (0.57%) XML
6 8 (0.51%) HTML
7 7 (0.44%) 802.1X
7 7 (0.44%) ASP.NET
8 5 (0.32%) WebCenter
9 4 (0.25%) .NET Framework
9 4 (0.25%) Elastic Stack
9 4 (0.25%) Java EE
9 4 (0.25%) SOAP
10 3 (0.19%) J2EE
10 3 (0.19%) LAPP Stack
Miscellaneous
1 79 (5.01%) Analytical Skills
2 69 (4.38%) Blackberry
3 52 (3.30%) Data Centre
4 40 (2.54%) Smartphone
5 33 (2.09%) Driving Licence
6 31 (1.97%) iPad
7 30 (1.90%) iPhone
8 28 (1.78%) Clustering
9 22 (1.40%) Video Conferencing
10 16 (1.01%) NHS
11 15 (0.95%) RSA SecurID
12 14 (0.89%) Mainframe
13 13 (0.82%) Fat Client
13 13 (0.82%) Management Information System
13 13 (0.82%) Thin Client
14 9 (0.57%) BYOD
14 9 (0.57%) IBM Mainframe
15 8 (0.51%) Client/Server
16 6 (0.38%) EMC VNX
16 6 (0.38%) Replication
Operating Systems
1 1014 (64.30%) Windows
2 463 (29.36%) Windows 7
3 382 (24.22%) Windows Server
4 215 (13.63%) Windows Server 2008
5 183 (11.60%) Windows 10
6 155 (9.83%) Linux
7 148 (9.38%) Windows Server 2012
8 112 (7.10%) Windows Server 2003
9 105 (6.66%) Windows 8
10 104 (6.59%) Windows XP
11 92 (5.83%) Unix
12 61 (3.87%) Android
13 45 (2.85%) Apple iOS
14 41 (2.60%) Mac OS X
15 40 (2.54%) Mac OS
16 29 (1.84%) Red Hat Enterprise Linux
17 28 (1.78%) Solaris
18 22 (1.40%) AIX
19 14 (0.89%) SUSE
20 9 (0.57%) zOS
Processes & Methodologies
1 291 (18.45%) ITIL
2 131 (8.31%) Migration
3 73 (4.63%) Incident Management
4 58 (3.68%) Problem Management
5 57 (3.61%) Change Management
6 49 (3.11%) Service Delivery
6 49 (3.11%) Time Management
7 47 (2.98%) Network Management
7 47 (2.98%) Service Management
8 42 (2.66%) Agile Software Development
9 39 (2.47%) ITIL V3
10 37 (2.35%) DevOps
11 32 (2.03%) Configuration Management
12 25 (1.59%) Asset Management
12 25 (1.59%) High Availability
13 24 (1.52%) Coaching
13 24 (1.52%) Network Design
14 23 (1.46%) Virtual Environments
15 21 (1.33%) Data Migration
16 20 (1.27%) Mobile Device Management
Programming Languages
1 159 (10.08%) SQL
2 85 (5.39%) PowerShell
3 78 (4.95%) Java
4 54 (3.42%) Python
5 53 (3.36%) Perl
6 34 (2.16%) Shell Script
7 31 (1.97%) Bash Shell
8 19 (1.20%) VB
9 16 (1.01%) C
10 11 (0.70%) C#
10 11 (0.70%) Ruby
11 10 (0.63%) PHP
12 9 (0.57%) Scala
13 8 (0.51%) R
14 7 (0.44%) JavaScript
14 7 (0.44%) VBScript
15 5 (0.32%) PL/SQL
16 4 (0.25%) T-SQL
16 4 (0.25%) VBA
17 2 (0.13%) VB6
Qualifications
1 244 (15.47%) Security Cleared
2 183 (11.60%) SC Cleared
3 94 (5.96%) Cisco Certification
4 91 (5.77%) Microsoft Certification
5 71 (4.50%) CCNA
6 63 (3.99%) DBS Check
7 48 (3.04%) MCSE
8 45 (2.85%) DV Cleared
9 44 (2.79%) CCNP
10 35 (2.22%) Degree
11 27 (1.71%) MCP
12 22 (1.40%) MCSA
13 15 (0.95%) BPSS Clearance
14 14 (0.89%) ITIL Foundation Certificate
15 12 (0.76%) ITIL Certification
16 11 (0.70%) MCITP
17 10 (0.63%) CCSA
17 10 (0.63%) JNCIA
17 10 (0.63%) MCDST
18 8 (0.51%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 119 (7.55%) SLA
2 8 (0.51%) Disclosure Scotland
3 7 (0.44%) QA
4 3 (0.19%) Data Quality
5 2 (0.13%) GDPR
5 2 (0.13%) ISO 14001
5 2 (0.13%) ISO 9001
5 2 (0.13%) Sarbanes-Oxley
6 1 (0.063%) COSHH
6 1 (0.063%) Dodd-Frank
6 1 (0.063%) ISO/IEC 27001
6 1 (0.063%) PCI DSS
System Software
1 620 (39.32%) Active Directory
2 133 (8.43%) VMware Infrastructure
3 75 (4.76%) Hyper-V
4 55 (3.49%) XenApp
5 34 (2.16%) vSphere
6 28 (1.78%) XenDesktop
7 18 (1.14%) VMware ESX
8 14 (0.89%) Microsoft App-V
9 13 (0.82%) VMware ESXi
10 12 (0.76%) Virtual Machines
11 10 (0.63%) Virtual Desktop
12 9 (0.57%) Virtual Servers
13 8 (0.51%) Tivoli Workload Scheduler
14 7 (0.44%) VMware Workstation
15 6 (0.38%) vCloud
15 6 (0.38%) XenServer
16 5 (0.32%) BitLocker
16 5 (0.32%) Docker
16 5 (0.32%) NFS
16 5 (0.32%) VMware Server
Systems Management
1 180 (11.41%) SCCM
2 30 (1.90%) Puppet
3 25 (1.59%) Opscode Chef
4 23 (1.46%) Tivoli
5 21 (1.33%) HP SiteScope
6 19 (1.20%) Ansible
6 19 (1.20%) Backup Exec
6 19 (1.20%) Tivoli Storage Manager
7 11 (0.70%) WSUS
8 10 (0.63%) HP Data Protector
8 10 (0.63%) SCOM
9 8 (0.51%) Control-M
9 8 (0.51%) NetBackup
9 8 (0.51%) OpenView Configuration Management
10 7 (0.44%) Microsoft Clustering
10 7 (0.44%) Nagios
11 6 (0.38%) AirWatch
11 6 (0.38%) Unicenter
12 5 (0.32%) Cisco Prime
13 4 (0.25%) Systems Management Server (SMS)
Vendors
1 501 (31.77%) Microsoft
2 293 (18.58%) VMware
3 189 (11.98%) Cisco
4 169 (10.72%) Citrix
5 114 (7.23%) HP
6 112 (7.10%) Apple
7 56 (3.55%) Oracle
8 45 (2.85%) Dell
9 44 (2.79%) Remedy
10 36 (2.28%) Red Hat
11 34 (2.16%) Juniper
12 33 (2.09%) Lotus
13 27 (1.71%) CheckPoint
14 22 (1.40%) IBM
15 21 (1.33%) Avaya
16 20 (1.27%) Google
17 19 (1.20%) F5
17 19 (1.20%) ServiceNow
18 18 (1.14%) NetApp
19 16 (1.01%) Intel Security
Central London / West End
Nationwide People Ltd
Rate: £180 - £200 Per Day
Posted: 2 hours ago
Cardiff, South Glamorgan
IntaPeople
Rate: £200 - £300 per day
Posted: 12 hours ago
City, London
Red10
Rate: £400 - £450 per day
Posted: 9 hours ago
Dorset
Initi8 Recruitment
Rate: £300 Per Day
Posted: Yesterday
Wales
X4 Group
Rate: £400 - 500 per day
Posted: Yesterday
City, London
Sanderson
Rate: £300 - £400 per day
Posted: Yesterday
North West London
onezeero.
Rate: £180 - £200 per day
Posted: 4 days ago
Bath, Avon
Harvey Nash plc
Rate: £280 - £320 per day
Posted: 4 days ago
London
Opus Recruitment Solutions Ltd
Rate: £150 - £250 per day
Posted: 4 days ago
Crawley, West Sussex
ARC IT Recruitment Ltd
Rate: Competitive
Posted: 4 days ago
Bracknell, Berkshire
LA International
Posted: 4 days ago
Kent
Claremont Consulting Ltd
Rate: From £150 to £210 per day
Posted: 4 days ago
City, London
Digital Gurus
Rate: £160 - £180 Per Day
Posted: 6 days ago
Woking
Recruitment Genius Ltd
Rate: £40000 per annum
Posted: 6 days ago
City of London
Hays London City Cheapside
Rate: £475.00 - £525.00 per day
Posted: 7 days ago
North East
LA International
Rate: £250 - £300 per day
Posted: 6 days ago
Cambridge, Cambridgeshire
SoCode Limited
Rate: £35 - 50 per hour
Posted: 6 days ago
Cardiff, South Glamorgan
Opus Recruitment Solutions Ltd
Rate: £200 - £235 per day
Posted: 4 days ago
Bracknell, Berkshire
Venturi
Rate: £15 - £17 per hour
Posted: 4 days ago
London
Redrock Consulting Ltd
Rate: £30000 - £50000 per day + Bonus & Benefits
Posted: Yesterday
South West London
Complete Tech Limited
Rate: From £85 to £85 per day
Posted: 7 hours ago