The median contractor rate for a Support Engineer was £200 per day in advertised job vacancies during the 3 months to 30 May 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Engineer
UK
3 months to
30 May 2017
Same period 2016 Same period 2015
Rank 158 124 122
Rank change year-on-year -34 -2  
Contract jobs requiring a Support Engineer 690 1061 986
As % of all contract IT jobs advertised in the UK 1.54% 1.98% 1.79%
As % of the Job Titles category 1.63% 2.08% 1.89%
Number of daily rates quoted 365 541 467
Median daily rate £200 £280 £225
Median daily rate % change year-on-year -28.57% +24.44%  
90% offered a daily rate of more than £110 £125 £120
10% offered a daily rate of more than £417 £425 £350
UK excluding London median daily rate £190 £275 £225
% change year-on-year -30.90% +22.22%  
Number of hourly rates quoted 146 132 186
Median hourly rate £15.57 £15.60 £16.00
Median hourly rate % change year-on-year -0.19% -2.50%  
90% offered a hourly rate of more than £11.78 £10.73 £11.58
10% offered a hourly rate of more than £24.00 £26.42 £25.00
UK excluding London median hourly rate £14.50 £15.70 £16.00
% change year-on-year -7.64% -1.87%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
UK
Contract job vacancies with a job title containing a recognized job role 42459 50981 52251
As % of all contract IT job vacancies advertised in the UK 94.81% 94.99% 94.80%
Number of daily rates quoted 27498 33314 32358
Median daily rate £438 £425 £400
Median daily rate % change year-on-year +2.94% +6.25%  
90% offered a daily rate of more than £275 £260 £250
10% offered a daily rate of more than £600 £600 £575
UK excluding London median daily rate £400 £400 £375
% change year-on-year - +6.66%  
Number of hourly rates quoted 1306 1471 2077
Median hourly rate £18.00 £17.95 £16.60
Median hourly rate % change year-on-year +0.30% +8.10%  
90% offered a hourly rate of more than £11.78 £11.00 £11.00
10% offered a hourly rate of more than £47.50 £44.00 £40.15
UK excluding London median hourly rate £17.50 £17.50 £16.00
% change year-on-year - +9.37%  

Support Engineer
Job Vacancy Trend

The job posting trend of jobs advertised that featured Support Engineer in the job title.

Job vacancy trend for Support Engineer in the UK

Support Engineer
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Engineer.

Contractor daily rate trend for Support Engineer in the UK

Support Engineer
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Support Engineer over the 3 months to 30 May 2017.

Contractor daily rate histogram for Support Engineer in the UK

Support Engineer
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Engineer.

Contractor hourly rate trend for Support Engineer in the UK

Support Engineer
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing Support Engineer over the 3 months to 30 May 2017.

Contractor hourly rate histogram for Support Engineer in the UK

Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the UK over the 3 months to 30 May 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -41 618 £200 -28.57% 244
London -23 200 £225 -25.00% 75
South East -48 149 £150 -53.84% 58
South West -18 66 £175 -30.00% 21
East of England -26 56 £130 -30.66% 24
North West +21 35 £345 +42.26% 20
Hampshire -2 33 £145 -55.38% 11
Wales +15 32 £250 +25.00% 7
City of London +2 32 £218 -24.34% 15
Buckinghamshire +11 31 £234 -33.28% 5
Yorkshire +10 31 £130 -48.00% 28
North East +2 31 £275 -1.78% 4
Berkshire -45 31 £238 -32.62% 16
East Midlands +8 28 £220 -3.29% 10
Bristol +16 26 £238 +35.71% 12
Scotland +42 25 £150 -57.07%
Surrey -17 24 £163 -43.47% 8
South Wales +7 23 £218 +8.75% 7
West Midlands -22 22 £143 -52.50% 4
Cambridgeshire +6 21 £125 -7.40% 9
Milton Keynes +5 20 £270 -22.85% 3
Newcastle upon Tyne -1 19 £263 -4.54%
Tyne and Wear -2 19 £263 -4.54% 2
Hertfordshire -11 19 £130 -40.90% 10
Gloucestershire +2 18 £140 -0.88% 1
Cardiff +9 17 £235 +123.80% 6
Manchester +9 16 £325 - 14
Oxfordshire -17 16 £150 -12.40% 9
Reading -18 13 £425 +13.33% 12
Leeds +15 12 £190 -38.46% 9

Support Engineer Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 30 May 2017, Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Support Engineer in the job title.

1 886 (61.06%) Windows
2 573 (39.49%) Active Directory
3 453 (31.22%) Microsoft
4 406 (27.98%) Windows 7
5 283 (19.50%) Windows Server
6 272 (18.75%) Microsoft Office
7 266 (18.33%) ITIL
8 240 (16.54%) VMware
9 235 (16.20%) Security Cleared
10 210 (14.47%) Office 365
11 206 (14.20%) Cisco
12 192 (13.23%) MS Exchange
13 184 (12.68%) Windows Server 2008
14 175 (12.06%) Windows 10
15 172 (11.85%) SC Cleared
16 166 (11.44%) Migration
17 152 (10.48%) Citrix
18 151 (10.41%) Windows Server 2012
19 147 (10.13%) SCCM
20 144 (9.92%) SQL
20 144 (9.92%) Firewall
21 141 (9.72%) Linux
22 130 (8.96%) DNS
23 127 (8.75%) HP
24 123 (8.48%) LAN
25 118 (8.13%) WAN
25 118 (8.13%) VPN
26 114 (7.86%) TCP/IP
26 114 (7.86%) VMware Infrastructure
27 111 (7.65%) Cisco Certification

Support Engineer Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 192 (13.23%) MS Exchange
2 87 (6.00%) Exchange Server 2010
3 64 (4.41%) SharePoint
4 52 (3.58%) Skype for Business
5 41 (2.83%) Exchange Server 2013
6 37 (2.55%) Exchange Server 2007
7 30 (2.07%) IIS
8 23 (1.59%) IBM Notes
9 18 (1.24%) SharePoint 2010
10 16 (1.10%) Apache
10 16 (1.10%) Drupal
10 16 (1.10%) Exchange Server 2003
10 16 (1.10%) SharePoint 2013
11 14 (0.96%) Office Communications Server
12 13 (0.90%) Tomcat
13 12 (0.83%) Blackberry Enterprise Server
13 12 (0.83%) CMS
14 11 (0.76%) WordPress
15 9 (0.62%) WebLogic
16 8 (0.55%) OpenStack
Applications
1 272 (18.75%) Microsoft Office
2 24 (1.65%) Microsoft Excel
3 13 (0.90%) Microsoft PowerPoint
4 7 (0.48%) MS Visio
4 7 (0.48%) Spreadsheet
5 3 (0.21%) Acrobat
5 3 (0.21%) Final Cut Pro
5 3 (0.21%) InfoPath
6 2 (0.14%) Adobe Creative Suite
6 2 (0.14%) Avid Audio
7 1 (0.069%) AutoCAD
7 1 (0.069%) Avid Media Composer
7 1 (0.069%) Pro/ENGINEER
7 1 (0.069%) PTC Creo
7 1 (0.069%) Siemens NX
7 1 (0.069%) Simulink
7 1 (0.069%) Windchill
Business Applications
1 9 (0.62%) Oracle EBS R12
2 8 (0.55%) Oracle Receivables
3 7 (0.48%) Remedy ITSM
4 6 (0.41%) Payment Gateway
5 5 (0.34%) Eikon
6 4 (0.28%) Dynamics NAV
6 4 (0.28%) SAP Oil and Gas
7 2 (0.14%) Oracle EBS
8 1 (0.069%) Dynamics CRM
8 1 (0.069%) OPENContractor
8 1 (0.069%) RMDS
8 1 (0.069%) Sage 1000
8 1 (0.069%) SAP Business One
8 1 (0.069%) SAP ERP
8 1 (0.069%) Teamcenter
Cloud Services
1 210 (14.47%) Office 365
2 49 (3.38%) Microsoft Azure
3 35 (2.41%) Amazon AWS
4 12 (0.83%) Cloud Computing
4 12 (0.83%) SaaS
5 8 (0.55%) G Suite
5 8 (0.55%) OneDrive
5 8 (0.55%) PaaS
6 6 (0.41%) IaaS
7 4 (0.28%) GitHub
8 3 (0.21%) Azure Active Directory
8 3 (0.21%) Yammer
9 1 (0.069%) Boomi
9 1 (0.069%) Google Play
9 1 (0.069%) iPaaS
9 1 (0.069%) Mimecast
9 1 (0.069%) OpenShift
Communications & Networking
1 144 (9.92%) Firewall
2 130 (8.96%) DNS
3 123 (8.48%) LAN
4 118 (8.13%) VPN
4 118 (8.13%) WAN
5 114 (7.86%) TCP/IP
6 91 (6.27%) DHCP
7 65 (4.48%) Wireless
8 60 (4.14%) Internet
9 46 (3.17%) Skype
10 40 (2.76%) VLAN
11 37 (2.55%) VoIP
12 36 (2.48%) Cisco ASA
13 34 (2.34%) SAN
14 28 (1.93%) BGP
14 28 (1.93%) OSPF
15 26 (1.79%) Cisco Nexus
15 26 (1.79%) MPLS
15 26 (1.79%) Wi-Fi
16 25 (1.72%) Remote Desktop
Database & Business Intelligence
1 91 (6.27%) SQL Server
2 19 (1.31%) MySQL
2 19 (1.31%) SQL Server 2012
3 18 (1.24%) SQL Server 2008
4 11 (0.76%) Oracle Database
5 10 (0.69%) Oracle Reports
6 6 (0.41%) MongoDB
6 6 (0.41%) SQL Server 2005
7 5 (0.34%) Big Data
7 5 (0.34%) Data Warehouse
7 5 (0.34%) EDRMS
7 5 (0.34%) Oracle Database 11g
7 5 (0.34%) PostgreSQL
8 4 (0.28%) SQL Server Integration Services
9 3 (0.21%) MS Access
9 3 (0.21%) Oracle Database 12c
9 3 (0.21%) Relational Database
9 3 (0.21%) SQL Server 2014
10 2 (0.14%) Crystal Reports
10 2 (0.14%) SQL Server Reporting Services
Development Applications
1 31 (2.14%) Jenkins
2 14 (0.96%) Sonatype Nexus
3 11 (0.76%) Visual Studio
4 10 (0.69%) NUnit
4 10 (0.69%) Visual Studio Tools for Office
5 9 (0.62%) Artifactory
6 8 (0.55%) TeamCity
7 7 (0.48%) JIRA
8 5 (0.34%) Git (software)
9 3 (0.21%) Vagrant
10 2 (0.14%) Atlassian Bamboo
10 2 (0.14%) Eclipse
10 2 (0.14%) Selenium
10 2 (0.14%) Subversion
10 2 (0.14%) Team Foundation Server
11 1 (0.069%) Hudson
11 1 (0.069%) MSI
11 1 (0.069%) Oracle Forms
11 1 (0.069%) Toad
11 1 (0.069%) Wise Package Studio
General
1 107 (7.37%) Finance
2 55 (3.79%) Banking
3 34 (2.34%) Telecoms
4 24 (1.65%) Retail
5 14 (0.96%) Back Office
6 13 (0.90%) Billing
7 11 (0.76%) Legal
8 10 (0.69%) Advertising
8 10 (0.69%) Marketing
9 9 (0.62%) Electronics
9 9 (0.62%) Manufacturing
10 8 (0.55%) Local Government
11 7 (0.48%) Financial Institution
11 7 (0.48%) Front Office
12 6 (0.41%) Investment Banking
13 5 (0.34%) French Language
13 5 (0.34%) Retail Banking
14 4 (0.28%) Military
14 4 (0.28%) Publishing
15 2 (0.14%) Law
Libraries, Frameworks & Software Standards
1 30 (2.07%) .NET
2 13 (0.90%) HTML
3 11 (0.76%) .NET Framework
3 11 (0.76%) JSON
3 11 (0.76%) YAML
4 10 (0.69%) WF
4 10 (0.69%) XML
5 9 (0.62%) XMPP
6 8 (0.55%) 802.1X
6 8 (0.55%) Node.js
6 8 (0.55%) Web Services
7 6 (0.41%) Middleware
7 6 (0.41%) XSLT
8 5 (0.34%) ASP.NET
8 5 (0.34%) CSS
8 5 (0.34%) Elastic Stack
8 5 (0.34%) Regular Expression
9 4 (0.28%) LAPP Stack
9 4 (0.28%) XHTML
10 3 (0.21%) SOAP
Miscellaneous
1 78 (5.38%) Analytical Skills
2 51 (3.51%) Blackberry
3 49 (3.38%) Data Centre
4 47 (3.24%) Smartphone
5 26 (1.79%) Video Conferencing
6 24 (1.65%) Clustering
7 23 (1.59%) iPhone
8 22 (1.52%) Driving Licence
9 20 (1.38%) iPad
10 15 (1.03%) NHS
10 15 (1.03%) RSA SecurID
11 10 (0.69%) Management Information System
12 9 (0.62%) Fat Client
12 9 (0.62%) Private Cloud
12 9 (0.62%) Thin Client
13 8 (0.55%) BYOD
14 7 (0.48%) Client/Server
14 7 (0.48%) Mainframe
14 7 (0.48%) Public Cloud
14 7 (0.48%) Replication
Operating Systems
1 886 (61.06%) Windows
2 406 (27.98%) Windows 7
3 283 (19.50%) Windows Server
4 184 (12.68%) Windows Server 2008
5 175 (12.06%) Windows 10
6 151 (10.41%) Windows Server 2012
7 141 (9.72%) Linux
8 97 (6.69%) Windows XP
9 94 (6.48%) Windows Server 2003
10 88 (6.06%) Windows 8
11 68 (4.69%) Unix
12 56 (3.86%) Android
13 36 (2.48%) Apple iOS
14 30 (2.07%) Mac OS X
15 25 (1.72%) Mac OS
16 18 (1.24%) Red Hat Enterprise Linux
17 17 (1.17%) AIX
18 14 (0.96%) SUSE
19 11 (0.76%) CentOS
20 8 (0.55%) Solaris
Processes & Methodologies
1 266 (18.33%) ITIL
2 166 (11.44%) Migration
3 58 (4.00%) Time Management
4 57 (3.93%) Incident Management
5 52 (3.58%) Service Delivery
6 51 (3.51%) Problem Management
7 50 (3.45%) Change Management
8 41 (2.83%) Break/Fix
9 40 (2.76%) Agile Software Development
10 39 (2.69%) DevOps
11 38 (2.62%) ITIL V3
11 38 (2.62%) Network Management
11 38 (2.62%) Service Management
12 36 (2.48%) Data Migration
13 24 (1.65%) Configuration Management
14 22 (1.52%) Asset Management
14 22 (1.52%) Coaching
14 22 (1.52%) High Availability
15 21 (1.45%) ITSM
16 20 (1.38%) Virtual Environments
Programming Languages
1 144 (9.92%) SQL
2 72 (4.96%) PowerShell
3 56 (3.86%) Java
4 33 (2.27%) Python
5 27 (1.86%) Bash Shell
5 27 (1.86%) Perl
6 20 (1.38%) C#
7 19 (1.31%) C
8 18 (1.24%) Shell Script
9 15 (1.03%) JavaScript
10 14 (0.96%) PHP
10 14 (0.96%) VBA
11 10 (0.69%) Ruby
12 9 (0.62%) VBScript
13 8 (0.55%) VB
14 7 (0.48%) T-SQL
15 4 (0.28%) XPath
16 3 (0.21%) PL/SQL
17 1 (0.069%) C++
17 1 (0.069%) JCL
Qualifications
1 235 (16.20%) Security Cleared
2 172 (11.85%) SC Cleared
3 111 (7.65%) Cisco Certification
4 83 (5.72%) Microsoft Certification
5 72 (4.96%) CCNA
6 61 (4.20%) DV Cleared
7 60 (4.14%) CCNP
8 53 (3.65%) DBS Check
9 45 (3.10%) MCSE
10 34 (2.34%) Degree
11 24 (1.65%) MCP
12 19 (1.31%) MCSA
13 18 (1.24%) ITIL Foundation Certificate
14 16 (1.10%) ITIL Certification
15 10 (0.69%) CCIE
16 8 (0.55%) HNC
16 8 (0.55%) JNCIA
16 8 (0.55%) MCITP
17 7 (0.48%) A+ Certification
17 7 (0.48%) CCSA
Quality Assurance & Compliance
1 100 (6.89%) SLA
2 6 (0.41%) QA
3 5 (0.34%) Disclosure Scotland
4 3 (0.21%) Data Quality
4 3 (0.21%) Sarbanes-Oxley
5 2 (0.14%) GDPR
5 2 (0.14%) PCI DSS
6 1 (0.069%) COSHH
6 1 (0.069%) Dodd-Frank
6 1 (0.069%) ISO/IEC 27001
System Software
1 573 (39.49%) Active Directory
2 114 (7.86%) VMware Infrastructure
3 60 (4.14%) Hyper-V
4 42 (2.89%) XenApp
5 24 (1.65%) vSphere
6 21 (1.45%) VMware ESXi
6 21 (1.45%) XenDesktop
7 12 (0.83%) Virtual Machines
8 10 (0.69%) Microsoft App-V
8 10 (0.69%) VMware Server
9 8 (0.55%) Virtual Desktop
10 6 (0.41%) Firmware
10 6 (0.41%) vCloud
10 6 (0.41%) XenServer
11 5 (0.34%) Virtual Servers
12 4 (0.28%) Docker
13 3 (0.21%) Microsoft Virtual Server
13 3 (0.21%) Oracle RAC
14 2 (0.14%) Corosync
14 2 (0.14%) KVM
Systems Management
1 147 (10.13%) SCCM
2 31 (2.14%) Puppet
3 25 (1.72%) Opscode Chef
4 24 (1.65%) Tivoli Storage Manager
5 19 (1.31%) Tivoli
6 18 (1.24%) Ansible
7 17 (1.17%) HP Data Protector
8 16 (1.10%) Backup Exec
8 16 (1.10%) HP SiteScope
9 15 (1.03%) SCOM
10 14 (0.96%) WSUS
11 11 (0.76%) Cisco CUCM
12 9 (0.62%) Cisco Prime
13 8 (0.55%) OpenView Configuration Management
14 5 (0.34%) Jamf Pro
14 5 (0.34%) NetBackup
14 5 (0.34%) Unicenter
15 4 (0.28%) McAfee ePO
15 4 (0.28%) Nagios
15 4 (0.28%) SCOrch
Vendors
1 453 (31.22%) Microsoft
2 240 (16.54%) VMware
3 206 (14.20%) Cisco
4 152 (10.48%) Citrix
5 127 (8.75%) HP
6 102 (7.03%) Apple
7 63 (4.34%) Oracle
8 40 (2.76%) Dell
8 40 (2.76%) Juniper
9 28 (1.93%) Remedy
10 25 (1.72%) Red Hat
11 24 (1.65%) CheckPoint
11 24 (1.65%) ServiceNow
12 23 (1.59%) F5
13 22 (1.52%) Google
13 22 (1.52%) Lotus
14 21 (1.45%) Avaya
15 19 (1.31%) NetApp
16 15 (1.03%) Sophos
16 15 (1.03%) Toshiba
North London
G2 Recruitment Solutions
Rate: £150 - £230 per day
Posted: Yesterday
Chichester, West Sussex
Roc Search
Posted: 5 days ago
Bristol, Avon
Roc Search
Posted: 6 days ago
Cardiff, South Glamorgan
Reed Technology
Rate: £15000 - £18000 per annum
Posted: 6 days ago
Leeds, West Yorkshire
Lorien Resourcing
Posted: 4 days ago
Sheffield, South Yorkshire
Lorien Resourcing
Posted: 4 days ago
Liverpool, Merseyside
Oscar
Rate: £250 per day
Posted: 5 days ago
Cardiff, South Glamorgan
Networking People
Rate: £170 - £190 per day
Posted: 4 days ago
City, London
Austin Fraser
Rate: £280 - £300 per day
Posted: 5 days ago
Nottingham, Nottinghamshire
Senitor Associates
Rate: £120 - £170 per day
Posted: 5 days ago
Belfast, County Antrim
ANSON MCCADE
Rate: UKP 22000 per year
Posted: 6 days ago
City, London
McGregor Boyall
Rate: £500 - £600 per annum
Posted: 3 days ago
Oxfordshire
Global Technology Solutions Ltd
Rate: £16 - £20 per hour
Posted: 4 days ago
Lincoln, Lincolnshire
HAYS INFORMATION TECHNOLOGY
Rate: £400.00 - £450.00 per day
Posted: 6 days ago
Cardiff, South Glamorgan
IntaPeople
Rate: £200 - £300 per annum
Posted: 4 days ago
West London
Network ITR
Rate: £300 per day
Posted: 5 days ago
North East
LA International
Rate: £250 - £300 per day
Posted: 4 days ago
Cardiff, South Glamorgan
La Fosse Associates
Rate: £325 - £350 per day
Posted: 6 days ago
London
People Source Consulting
Rate: £140 - £170 per day
Posted: 14 days ago
Milton Keynes
Recruitment Revolution Limited
Rate: £22,000 - £25,000 DOE + Benefits Package Pro-Rata
Posted: 19 days ago
London
Capita Resourcing - IT Resourcing
Rate: £250 - £320 per day
Posted: 4 days ago