Support Engineer Contracts

Support Engineer
UK

The median Support Engineer daily rate in the UK is £238, according to job vacancies posted in the 6 months leading up to 3 July 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

 6 months to
3 Jul 2025		 Same period 2024 Same period 2023
Rank 134 112 108
Rank change year-on-year -22 -4 +46
Contract jobs requiring a Support Engineer 652 881 1,285
As % of all contract jobs advertised in the UK 2.08% 2.03% 2.30%
As % of the Job Titles category 2.26% 2.18% 2.44%
Number of daily rates quoted 417 594 929
10th Percentile £160 £140 £150
25th Percentile £200 £163 £185
Median daily rate (50th Percentile) £238 £220 £250
Median % change year-on-year +7.95% -12.00% +13.64%
75th Percentile £375 £340 £430
90th Percentile £500 £500 £678
UK excluding London median daily rate £225 £205 £218
% change year-on-year +9.76% -5.75% +8.75%
Number of hourly rates quoted 55 58 58
10th Percentile £18.10 £16.25 £14.05
25th Percentile £20.82 £18.13 £16.51
Median hourly rate £25.15 £22.40 £20.00
Median % change year-on-year +12.28% +12.00% +10.76%
75th Percentile £43.75 £37.34 £24.25
90th Percentile £68.00 £54.35 £37.18
UK excluding London median hourly rate £25.15 £24.18 £18.11
% change year-on-year +4.01% +33.52% +3.13%

All Contract IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 28,823 40,432 52,711
% of contract IT jobs with a recognized job title 92.00% 93.00% 94.46%
Number of daily rates quoted 18,389 25,993 36,631
10th Percentile £288 £285 £313
25th Percentile £401 £410 £425
Median daily rate (50th Percentile) £500 £525 £538
Median % change year-on-year -4.76% -2.33% +1.42%
75th Percentile £625 £638 £650
90th Percentile £738 £750 £750
UK excluding London median daily rate £475 £494 £500
% change year-on-year -3.85% -1.20% +4.17%
Number of hourly rates quoted 1,297 2,846 1,533
10th Percentile £13.85 £12.86 £14.25
25th Percentile £17.44 £16.65 £19.00
Median hourly rate £26.50 £37.50 £43.00
Median % change year-on-year -29.33% -12.79% +68.63%
75th Percentile £55.25 £62.50 £65.00
90th Percentile £73.45 £74.00 £76.00
UK excluding London median hourly rate £25.15 £40.00 £40.00
% change year-on-year -37.13% - +96.08%

Support Engineer
Job Vacancy Trend

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Support Engineer in the UK

Support Engineer
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Support Engineer.

Daily rate trend for Support Engineer in the UK

Support Engineer
Daily Rate Histogram

Daily rate distribution for jobs citing Support Engineer over the 6 months to 3 July 2025.

Daily rate histogram for Support Engineer in the UK

Support Engineer
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing Support Engineer.

Hourly rate trend for Support Engineer in the UK

Support Engineer
Hourly Rate Histogram

Hourly rate distribution of jobs citing Support Engineer over the 6 months to 3 July 2025.

Hourly rate histogram for Support Engineer in the UK

Support Engineer
Top 17 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the UK over the 6 months to 3 July 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Jobs
England -7 602 £238 +5.56% 974
UK excluding London 0 416 £225 +9.76% 739
London -22 218 £270 +3.85% 294
Work from Home +9 119 £300 -7.69% 262
South East +22 110 £250 +16.28% 233
South West +57 90 £235 +33.14% 104
North of England +8 87 £205 +5.13% 165
Midlands -14 61 £255 +20.00% 111
North West +18 52 £200 +6.67% 91
West Midlands +7 50 £275 +29.41% 57
East of England +4 39 £225 - 86
North East +9 18 £195 +11.43% 26
Wales +1 18 £200 +37.93% 17
Yorkshire -14 17 £235 +17.50% 54
Scotland -45 15 £295 -9.23% 31
East Midlands -25 11 £171 -19.53% 52
Northern Ireland -11 8 - - 7

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 3 July 2025, Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Support Engineer in the job title.

1 321 (49.23%) Windows
2 297 (45.55%) Microsoft
3 286 (43.87%) Social Skills
4 227 (34.82%) Active Directory
5 225 (34.51%) Microsoft 365
6 170 (26.07%) Problem-Solving
7 149 (22.85%) Security Cleared
8 139 (21.32%) Azure
9 138 (21.17%) ITIL
10 126 (19.33%) Customer Service
11 123 (18.87%) Windows 10
12 112 (17.18%) SC Cleared
13 107 (16.41%) VPN
14 97 (14.88%) Finance
14 97 (14.88%) Microsoft Intune
15 87 (13.34%) Microsoft Office
16 86 (13.19%) Microsoft Exchange
17 84 (12.88%) DNS
18 79 (12.12%) Degree
19 68 (10.43%) ITSM
20 66 (10.12%) Firewall
21 65 (9.97%) Linux
22 63 (9.66%) Service Management
22 63 (9.66%) ServiceNow
23 61 (9.36%) Entra ID
23 61 (9.36%) DHCP
24 59 (9.05%) SCCM
24 59 (9.05%) Public Sector
25 58 (8.90%) SharePoint
26 56 (8.59%) Analytical Skills

Support Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 86 (13.19%) Microsoft Exchange
2 58 (8.90%) SharePoint
3 19 (2.91%) Skype for Business
4 9 (1.38%) Mattermost
5 6 (0.92%) Exchange Server 2003
5 6 (0.92%) Exchange Server 2007
5 6 (0.92%) Exchange Server 2010
5 6 (0.92%) Exchange Server 2013
5 6 (0.92%) Office Communications Server
5 6 (0.92%) SharePoint Server
6 5 (0.77%) Confluence
6 5 (0.77%) OpenStack
7 4 (0.61%) Apache
7 4 (0.61%) SAS
8 2 (0.31%) IIS
8 2 (0.31%) Smallworld
8 2 (0.31%) Tomcat
9 1 (0.15%) JBoss
9 1 (0.15%) SharePoint 2013
9 1 (0.15%) WebSphere
Applications
1 87 (13.34%) Microsoft Office
2 8 (1.23%) Microsoft Excel
2 8 (1.23%) Microsoft PowerPoint
2 8 (1.23%) MS Visio
3 1 (0.15%) AutoCAD
3 1 (0.15%) Microsoft Project
Business Applications
1 8 (1.23%) Kondor
2 6 (0.92%) Remedy ITSM
3 2 (0.31%) Alphatax
3 2 (0.31%) Dynamics CRM
4 1 (0.15%) Oracle Assets
4 1 (0.15%) Oracle EBS R12
4 1 (0.15%) Oracle ERP
4 1 (0.15%) Oracle Procure-to-Pay
Cloud Services
1 225 (34.51%) Microsoft 365
2 139 (21.32%) Azure
3 61 (9.36%) Entra ID
4 39 (5.98%) AWS
5 22 (3.37%) GCP
6 20 (3.07%) OneDrive
7 18 (2.76%) Google Workspace
8 17 (2.61%) SaaS
9 16 (2.45%) Azure ExpressRoute
10 14 (2.15%) PaaS
11 13 (1.99%) IaaS
12 12 (1.84%) Slack
13 10 (1.53%) OpenShift
13 10 (1.53%) Power Platform
14 9 (1.38%) Asana
15 3 (0.46%) Azure DevOps
16 2 (0.31%) Azure Monitor
16 2 (0.31%) Dynamics 365
16 2 (0.31%) PowerApps
16 2 (0.31%) SuccessFactors
Communications & Networking
1 107 (16.41%) VPN
2 84 (12.88%) DNS
3 66 (10.12%) Firewall
4 61 (9.36%) DHCP
5 37 (5.67%) WAN
6 36 (5.52%) LAN
7 34 (5.21%) TCP/IP
8 27 (4.14%) Wi-Fi
9 21 (3.22%) Remote Desktop
10 16 (2.45%) NGFW
10 16 (2.45%) VoIP
10 16 (2.45%) WebEx
11 15 (2.30%) Skype
11 15 (2.30%) Wireless
12 13 (1.99%) SMTP
13 12 (1.84%) SAN
13 12 (1.84%) Unified Communications
14 9 (1.38%) BGP
14 9 (1.38%) Softphone
14 9 (1.38%) VLAN
Database & Business Intelligence
1 15 (2.30%) SQL Server
2 9 (1.38%) Relational Database
3 8 (1.23%) Amazon RDS
3 8 (1.23%) Big Data
3 8 (1.23%) Elasticsearch
3 8 (1.23%) Power BI
4 6 (0.92%) MySQL
5 5 (0.77%) DB2
6 4 (0.61%) Data Warehouse
6 4 (0.61%) Oracle Database
6 4 (0.61%) SQL Server Reporting Services
7 2 (0.31%) Apache Cassandra
7 2 (0.31%) GIS
7 2 (0.31%) Informix
7 2 (0.31%) MariaDB
7 2 (0.31%) SAP HANA
7 2 (0.31%) Tableau
8 1 (0.15%) MongoDB
8 1 (0.15%) PostgreSQL
8 1 (0.15%) RDBMS
Development Applications
1 12 (1.84%) JIRA
2 7 (1.07%) Jenkins
3 5 (0.77%) Git
4 3 (0.46%) Browser DevTools
4 3 (0.46%) Sonatype Nexus
5 2 (0.31%) Firebug
6 1 (0.15%) Android Studio
6 1 (0.15%) Bitbucket
6 1 (0.15%) Eclipse
6 1 (0.15%) Fiddler
6 1 (0.15%) JMeter
6 1 (0.15%) LoadRunner
6 1 (0.15%) Maven
6 1 (0.15%) Postman
6 1 (0.15%) REST Assured
6 1 (0.15%) Team Foundation Server
6 1 (0.15%) Visual Studio Code
6 1 (0.15%) Xcode
6 1 (0.15%) Zephyr
General
1 286 (43.87%) Social Skills
2 97 (14.88%) Finance
3 59 (9.05%) Public Sector
4 56 (8.59%) Analytical Skills
5 33 (5.06%) Manufacturing
6 28 (4.29%) Inclusion and Diversity
7 27 (4.14%) Banking
8 25 (3.83%) Telecoms
9 16 (2.45%) Electronics
9 16 (2.45%) Marketing
10 15 (2.30%) Legal
11 14 (2.15%) Documentation Skills
12 8 (1.23%) French Language
13 7 (1.07%) Advertising
13 7 (1.07%) Local Government
13 7 (1.07%) Organisational Skills
13 7 (1.07%) Presentation Skills
14 5 (0.77%) Retail
15 4 (0.61%) Korean Language
15 4 (0.61%) Law
Libraries, Frameworks & Software Standards
1 16 (2.45%) ADO
2 12 (1.84%) Middleware
3 11 (1.69%) .NET
3 11 (1.69%) CSS
3 11 (1.69%) React
4 10 (1.53%) HTML
5 9 (1.38%) XMPP
6 6 (0.92%) XML
7 2 (0.31%) JSON
7 2 (0.31%) LAMP
7 2 (0.31%) MDX
7 2 (0.31%) OAuth
7 2 (0.31%) Software Packaging
8 1 (0.15%) .NET Framework
8 1 (0.15%) Ajax
8 1 (0.15%) AngularJS
8 1 (0.15%) JSF
8 1 (0.15%) Kafka
8 1 (0.15%) RESTful
8 1 (0.15%) SailPoint
Miscellaneous
1 35 (5.37%) Management Information System
2 27 (4.14%) Driving Licence
3 25 (3.83%) Data Centre
4 21 (3.22%) Onboarding
5 20 (3.07%) PKI
6 19 (2.91%) iPhone
7 17 (2.61%) Video Conferencing
8 16 (2.45%) Anti-Spyware
8 16 (2.45%) Data Protection Act
9 15 (2.30%) Enterprise Software
10 14 (2.15%) iPad
10 14 (2.15%) Self-Motivation
10 14 (2.15%) Smartphone
11 11 (1.69%) Clustering
12 10 (1.53%) NHS
12 10 (1.53%) Replication
13 8 (1.23%) Operational Technology
13 8 (1.23%) SWIFT Messaging Network
14 7 (1.07%) CMDB
15 6 (0.92%) Virtual Team
Operating Systems
1 321 (49.23%) Windows
2 123 (18.87%) Windows 10
3 65 (9.97%) Linux
4 39 (5.98%) Windows Server
5 38 (5.83%) Apple iOS
6 28 (4.29%) Mac OS
7 27 (4.14%) Android
8 20 (3.07%) Unix
9 16 (2.45%) Windows Server 2003
10 13 (1.99%) Windows 7
11 12 (1.84%) Ubuntu
11 12 (1.84%) Windows Server 2016
12 8 (1.23%) Windows 8
12 8 (1.23%) Windows Server 2008
13 7 (1.07%) Windows XP
14 5 (0.77%) VMS
14 5 (0.77%) Windows Server 2012
15 4 (0.61%) Mac OS X
16 3 (0.46%) AIX
16 3 (0.46%) CentOS
Processes & Methodologies
1 170 (26.07%) Problem-Solving
2 138 (21.17%) ITIL
3 126 (19.33%) Customer Service
4 68 (10.43%) ITSM
5 63 (9.66%) Service Management
6 45 (6.90%) Service Delivery
7 38 (5.83%) Migration
8 37 (5.67%) Agile
9 35 (5.37%) Asset Management
10 33 (5.06%) Cybersecurity
10 33 (5.06%) Time Management
11 32 (4.91%) DevOps
12 31 (4.75%) Customer Experience
12 31 (4.75%) Infrastructure Engineering
13 30 (4.60%) Business Intelligence
13 30 (4.60%) Root Cause Analysis
14 27 (4.14%) Computer Science
14 27 (4.14%) Incident Management
15 24 (3.68%) Patch Management
16 23 (3.53%) User Experience
Programming Languages
1 55 (8.44%) PowerShell
2 43 (6.60%) SQL
3 32 (4.91%) JavaScript
4 28 (4.29%) Python
5 15 (2.30%) Bash
6 14 (2.15%) C
7 13 (1.99%) Shell Script
8 12 (1.84%) C++
8 12 (1.84%) PHP
9 11 (1.69%) Ada
10 10 (1.53%) C#
11 8 (1.23%) Java
12 4 (0.61%) Perl
13 3 (0.46%) VBScript
14 2 (0.31%) ABAP
14 2 (0.31%) ActionScript
14 2 (0.31%) ActionScript 2.0
14 2 (0.31%) Korn
14 2 (0.31%) Magik
15 1 (0.15%) VB
Qualifications
1 149 (22.85%) Security Cleared
2 112 (17.18%) SC Cleared
3 79 (12.12%) Degree
4 32 (4.91%) DV Cleared
5 27 (4.14%) Microsoft Certification
6 21 (3.22%) Computer Science Degree
6 21 (3.22%) ITIL Certification
6 21 (3.22%) ITIL Foundation Certificate
7 16 (2.45%) A+ Certification
7 16 (2.45%) Dell Certification
8 10 (1.53%) Azure Certification
8 10 (1.53%) Cisco Certification
9 9 (1.38%) CCNA
10 8 (1.23%) DBS Check
11 4 (0.61%) MCP
12 3 (0.46%) MCSA
13 2 (0.31%) CCNP
13 2 (0.31%) MCSE
13 2 (0.31%) MOS
13 2 (0.31%) Network+ Certification
Quality Assurance & Compliance
1 49 (7.52%) SLA
2 20 (3.07%) QA
3 16 (2.45%) ISO/IEC 27001
4 4 (0.61%) Accessibility
5 3 (0.46%) GxP
6 1 (0.15%) Cyber Essentials
6 1 (0.15%) Cyber Essentials PLUS
6 1 (0.15%) GMP
6 1 (0.15%) NCSC
6 1 (0.15%) NIST
6 1 (0.15%) Sarbanes-Oxley
System Software
1 227 (34.82%) Active Directory
2 31 (4.75%) VMware Infrastructure
3 18 (2.76%) Virtual Desktop
4 17 (2.61%) vSphere
5 14 (2.15%) Hyper-V
6 13 (1.99%) Docker
7 12 (1.84%) Microsoft App-V
8 9 (1.38%) BitLocker
8 9 (1.38%) Terminal Services
8 9 (1.38%) VMware ESXi
9 6 (0.92%) Brightmail
9 6 (0.92%) ISA Server
10 4 (0.61%) DFS Replication
10 4 (0.61%) Firmware
10 4 (0.61%) NFS
10 4 (0.61%) Virtual Machines
11 3 (0.46%) XenApp
12 2 (0.31%) Tivoli Workload Scheduler
13 1 (0.15%) Samba
13 1 (0.15%) VMware Workstation
Systems Management
1 97 (14.88%) Microsoft Intune
2 59 (9.05%) SCCM
3 22 (3.37%) Terraform
4 20 (3.07%) Kubernetes
5 18 (2.76%) Ansible
6 16 (2.45%) SCOM
7 10 (1.53%) Nagios
8 9 (1.38%) Jamf Pro
8 9 (1.38%) vCenter Server
8 9 (1.38%) vMotion
9 8 (1.23%) Puppet
10 6 (0.92%) Microsoft Clustering
11 4 (0.61%) AppManager
11 4 (0.61%) Single Sign-On
11 4 (0.61%) Tivoli
12 3 (0.46%) Active Directory Federation Services
12 3 (0.46%) Autotask
12 3 (0.46%) WSUS
13 2 (0.31%) CASB
13 2 (0.31%) Grafana
Vendors
1 297 (45.55%) Microsoft
2 63 (9.66%) ServiceNow
3 47 (7.21%) Citrix
4 43 (6.60%) Cisco
5 41 (6.29%) HP
6 38 (5.83%) Google
7 36 (5.52%) VMware
8 32 (4.91%) Dell
9 28 (4.29%) Apple
10 22 (3.37%) Oracle
10 22 (3.37%) Palo Alto
10 22 (3.37%) Red Hat
11 19 (2.91%) SAP
12 18 (2.76%) CheckPoint
13 17 (2.61%) Infoblox
14 14 (2.15%) Bloomberg
15 13 (1.99%) IBM
15 13 (1.99%) SolarWinds
16 12 (1.84%) Juniper
16 12 (1.84%) Splunk
1,063 Support Engineer jobs Nationwide