The median contractor rate for a Support Engineer was £220 per day in advertised job vacancies during the 3 months to 28 June 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Engineer
UK
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank 151 125 139
Rank change year-on-year -26 +14  
Contract jobs requiring a Support Engineer 758 1067 940
As % of all contract IT jobs advertised in the UK 1.61% 1.98% 1.70%
As % of the Job Titles category 1.70% 2.09% 1.80%
Number of daily rates quoted 405 538 444
Median daily rate £220 £275 £214
Median daily rate % change year-on-year -20.00% +28.65%  
90% offered a daily rate of more than £120 £125 £120
10% offered a daily rate of more than £400 £400 £350
UK excluding London median daily rate £204 £275 £215
% change year-on-year -25.90% +27.90%  
Number of hourly rates quoted 155 135 190
Median hourly rate £15.50 £16.25 £16.60
Median hourly rate % change year-on-year -4.61% -2.10%  
90% offered a hourly rate of more than £11.87 £11.85 £12.00
10% offered a hourly rate of more than £22.80 £27.60 £27.50
UK excluding London median hourly rate £14.75 £16.00 £16.60
% change year-on-year -7.81% -3.61%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
UK
Contract job vacancies with a job title containing a recognized job role 44648 51085 52304
As % of all contract IT job vacancies advertised in the UK 94.78% 94.85% 94.84%
Number of daily rates quoted 28819 33278 32902
Median daily rate £438 £425 £400
Median daily rate % change year-on-year +2.94% +6.25%  
90% offered a daily rate of more than £275 £260 £245
10% offered a daily rate of more than £600 £600 £568
UK excluding London median daily rate £400 £400 £370
% change year-on-year - +8.10%  
Number of hourly rates quoted 1391 1532 1988
Median hourly rate £18.69 £17.50 £16.50
Median hourly rate % change year-on-year +6.80% +6.06%  
90% offered a hourly rate of more than £11.42 £11.00 £11.00
10% offered a hourly rate of more than £47.50 £43.50 £40.00
UK excluding London median hourly rate £17.50 £17.50 £16.14
% change year-on-year - +8.42%  

Support Engineer
Job Vacancy Trend

The job posting trend of jobs advertised that featured Support Engineer in the job title.

Job vacancy trend for Support Engineer in the UK

Support Engineer
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Engineer.

Contractor daily rate trend for Support Engineer in the UK

Support Engineer
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Support Engineer over the 3 months to 28 June 2017.

Contractor daily rate histogram for Support Engineer in the UK

Support Engineer
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Engineer.

Contractor hourly rate trend for Support Engineer in the UK

Support Engineer
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing Support Engineer over the 3 months to 28 June 2017.

Contractor hourly rate histogram for Support Engineer in the UK

Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the UK over the 3 months to 28 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -38 671 £223 -19.09% 311
London -3 220 £243 -11.81% 93
South East -36 170 £232 -21.10% 64
South West -22 78 £178 -36.60% 26
East of England -26 51 £130 -18.75% 37
Hampshire +11 43 £227 -31.49% 16
Wales +17 41 £250 +25.00% 7
Berkshire -42 41 £260 -23.67% 13
North West +25 38 £313 +31.57% 37
South Wales +13 32 £219 +9.37% 5
North East +9 31 £275 - 6
City of London +4 31 £223 -25.83% 19
Yorkshire +15 30 £154 -42.79% 21
East Midlands +1 30 £195 -25.71% 12
Cardiff +15 28 £220 +151.42% 3
Buckinghamshire +4 28 £232 -11.71% 8
Bristol +9 27 £180 +20.00% 13
Scotland +22 26 £150 -52.75% 5
West Midlands -19 24 £178 -38.26% 15
Hertfordshire -5 21 £130 -40.90% 11
Oxfordshire -8 20 £150 -5.51% 5
Cambridgeshire +6 19 £190 +58.33% 10
Gloucestershire +8 18 £140 -39.45% 2
Milton Keynes -1 18 £252 -4.09% 5
Reading -12 18 £311 -17.00% 7
West Yorkshire +21 17 £174 -44.40% 13
Surrey -22 16 £325 +51.16% 13
Leeds +23 15 £190 -38.46% 9
Tyne and Wear +1 15 £211 -23.27% 6
Newcastle upon Tyne +3 14 £211 -23.27% 1

Support Engineer Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 28 June 2017, Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Support Engineer in the job title.

1 885 (60.33%) Windows
2 584 (39.81%) Active Directory
3 448 (30.54%) Microsoft
4 397 (27.06%) Windows 7
5 279 (19.02%) Windows Server
6 277 (18.88%) ITIL
7 264 (18.00%) Microsoft Office
8 242 (16.50%) Security Cleared
9 240 (16.36%) VMware
10 224 (15.27%) Cisco
11 219 (14.93%) Office 365
12 195 (13.29%) Windows 10
13 180 (12.27%) MS Exchange
14 178 (12.13%) Migration
15 171 (11.66%) Windows Server 2008
15 171 (11.66%) SC Cleared
16 161 (10.97%) Citrix
17 157 (10.70%) Firewall
18 152 (10.36%) SCCM
19 151 (10.29%) Windows Server 2012
20 148 (10.09%) Linux
21 141 (9.61%) SQL
22 128 (8.73%) LAN
23 126 (8.59%) HP
24 124 (8.45%) DNS
25 117 (7.98%) WAN
26 116 (7.91%) VMware Infrastructure
27 115 (7.84%) VPN
28 113 (7.70%) Cisco Certification
29 112 (7.63%) TCP/IP

Support Engineer Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 180 (12.27%) MS Exchange
2 77 (5.25%) Exchange Server 2010
3 61 (4.16%) SharePoint
4 51 (3.48%) Skype for Business
5 41 (2.79%) Exchange Server 2013
6 36 (2.45%) Exchange Server 2007
7 30 (2.04%) IIS
8 21 (1.43%) Blackberry Enterprise Server
9 19 (1.30%) IBM Notes
10 18 (1.23%) Apache
11 17 (1.16%) Drupal
12 16 (1.09%) SharePoint 2010
12 16 (1.09%) Tomcat
13 15 (1.02%) Exchange Server 2003
13 15 (1.02%) SharePoint 2013
14 12 (0.82%) Office Communications Server
14 12 (0.82%) WordPress
15 11 (0.75%) CMS
15 11 (0.75%) WebLogic
16 9 (0.61%) OpenStack
Applications
1 264 (18.00%) Microsoft Office
2 22 (1.50%) Microsoft Excel
3 8 (0.55%) Microsoft PowerPoint
4 6 (0.41%) MS Visio
4 6 (0.41%) Spreadsheet
5 3 (0.20%) Acrobat
5 3 (0.20%) Final Cut Pro
5 3 (0.20%) InfoPath
6 2 (0.14%) Adobe Creative Suite
6 2 (0.14%) AutoCAD
6 2 (0.14%) Avid Audio
7 1 (0.068%) Avid Media Composer
7 1 (0.068%) Pro/ENGINEER
7 1 (0.068%) PTC Creo
7 1 (0.068%) Siemens NX
7 1 (0.068%) Simulink
7 1 (0.068%) Windchill
Business Applications
1 9 (0.61%) Oracle EBS R12
2 8 (0.55%) Oracle Receivables
3 5 (0.34%) Remedy ITSM
4 4 (0.27%) Dynamics NAV
4 4 (0.27%) SAP Oil and Gas
5 3 (0.20%) Dynamics CRM
6 2 (0.14%) Eikon
6 2 (0.14%) Oracle EBS
6 2 (0.14%) Payment Gateway
6 2 (0.14%) Teamcenter
7 1 (0.068%) RMDS
7 1 (0.068%) Sage 1000
7 1 (0.068%) SAP Business One
7 1 (0.068%) SAP ERP
Cloud Services
1 219 (14.93%) Office 365
2 53 (3.61%) Microsoft Azure
3 36 (2.45%) Amazon AWS
4 10 (0.68%) Cloud Computing
5 8 (0.55%) G Suite
6 7 (0.48%) SaaS
7 6 (0.41%) OneDrive
8 4 (0.27%) GitHub
8 4 (0.27%) IaaS
8 4 (0.27%) PaaS
9 3 (0.20%) Azure Active Directory
9 3 (0.20%) Yammer
10 1 (0.068%) Boomi
10 1 (0.068%) Google Play
10 1 (0.068%) iPaaS
10 1 (0.068%) Mimecast
10 1 (0.068%) OpenShift
Communications & Networking
1 157 (10.70%) Firewall
2 128 (8.73%) LAN
3 124 (8.45%) DNS
4 117 (7.98%) WAN
5 115 (7.84%) VPN
6 112 (7.63%) TCP/IP
7 86 (5.86%) DHCP
8 59 (4.02%) Internet
8 59 (4.02%) Wireless
9 49 (3.34%) Skype
10 37 (2.52%) Cisco ASA
10 37 (2.52%) VLAN
10 37 (2.52%) VoIP
11 31 (2.11%) Cisco Nexus
11 31 (2.11%) Remote Desktop
11 31 (2.11%) SAN
12 28 (1.91%) BGP
13 27 (1.84%) MPLS
14 24 (1.64%) Cisco IOS
14 24 (1.64%) OSPF
Database & Business Intelligence
1 85 (5.79%) SQL Server
2 22 (1.50%) MySQL
3 18 (1.23%) SQL Server 2008
3 18 (1.23%) SQL Server 2012
4 12 (0.82%) Oracle Database
5 9 (0.61%) Data Warehouse
5 9 (0.61%) Oracle Reports
6 8 (0.55%) Relational Database
7 7 (0.48%) MongoDB
8 6 (0.41%) PostgreSQL
9 5 (0.34%) Big Data
9 5 (0.34%) EDRMS
10 4 (0.27%) DB2
10 4 (0.27%) PowerCenter
10 4 (0.27%) SQL Server 2005
10 4 (0.27%) SQL Server 2014
10 4 (0.27%) SQL Server Integration Services
11 3 (0.20%) Geospatial Data
11 3 (0.20%) MS Access
11 3 (0.20%) Oracle Database 10g
Development Applications
1 30 (2.04%) Jenkins
2 13 (0.89%) Sonatype Nexus
3 11 (0.75%) Visual Studio
4 10 (0.68%) NUnit
4 10 (0.68%) Visual Studio Tools for Office
5 9 (0.61%) Artifactory
5 9 (0.61%) JIRA
6 8 (0.55%) TeamCity
7 6 (0.41%) Git (software)
8 3 (0.20%) Vagrant
9 2 (0.14%) Atlassian Bamboo
9 2 (0.14%) Eclipse
9 2 (0.14%) MSI
9 2 (0.14%) Oracle Forms
9 2 (0.14%) Selenium
9 2 (0.14%) Subversion
9 2 (0.14%) Team Foundation Server
9 2 (0.14%) Toad
10 1 (0.068%) JMeter
10 1 (0.068%) Octopus Deploy
General
1 107 (7.29%) Finance
2 52 (3.54%) Banking
3 47 (3.20%) Telecoms
4 17 (1.16%) Retail
5 14 (0.95%) Billing
6 13 (0.89%) Legal
7 12 (0.82%) Back Office
8 11 (0.75%) Marketing
9 9 (0.61%) Advertising
9 9 (0.61%) Manufacturing
9 9 (0.61%) Military
10 8 (0.55%) Electronics
10 8 (0.55%) Front Office
11 7 (0.48%) Investment Banking
12 6 (0.41%) Local Government
13 5 (0.34%) French Language
13 5 (0.34%) Publishing
14 3 (0.20%) Law
15 2 (0.14%) Spanish Language
16 1 (0.068%) German Language
Libraries, Frameworks & Software Standards
1 29 (1.98%) .NET
2 13 (0.89%) XML
3 12 (0.82%) HTML
4 11 (0.75%) .NET Framework
4 11 (0.75%) JSON
4 11 (0.75%) YAML
5 10 (0.68%) Node.js
5 10 (0.68%) WF
6 9 (0.61%) Web Services
6 9 (0.61%) XMPP
7 8 (0.55%) Middleware
7 8 (0.55%) XSLT
8 6 (0.41%) Elastic Stack
9 5 (0.34%) 802.1X
9 5 (0.34%) CSS
9 5 (0.34%) Java EE
9 5 (0.34%) LAPP Stack
9 5 (0.34%) SOAP
10 4 (0.27%) ASP.NET
10 4 (0.27%) XHTML
Miscellaneous
1 91 (6.20%) Analytical Skills
2 57 (3.89%) Blackberry
3 49 (3.34%) Data Centre
4 48 (3.27%) Smartphone
5 27 (1.84%) Video Conferencing
6 25 (1.70%) Driving Licence
7 23 (1.57%) Clustering
8 18 (1.23%) iPhone
9 17 (1.16%) NHS
10 14 (0.95%) Management Information System
10 14 (0.95%) RSA SecurID
11 11 (0.75%) BYOD
11 11 (0.75%) iPad
12 10 (0.68%) Private Cloud
13 9 (0.61%) Fat Client
13 9 (0.61%) Thin Client
14 8 (0.55%) Client/Server
15 7 (0.48%) Public Cloud
15 7 (0.48%) Replication
16 6 (0.41%) Hybrid Cloud
Operating Systems
1 885 (60.33%) Windows
2 397 (27.06%) Windows 7
3 279 (19.02%) Windows Server
4 195 (13.29%) Windows 10
5 171 (11.66%) Windows Server 2008
6 151 (10.29%) Windows Server 2012
7 148 (10.09%) Linux
8 94 (6.41%) Windows 8
9 91 (6.20%) Windows XP
10 83 (5.66%) Windows Server 2003
11 69 (4.70%) Unix
12 63 (4.29%) Android
13 37 (2.52%) Apple iOS
14 31 (2.11%) Mac OS X
15 21 (1.43%) Mac OS
16 20 (1.36%) AIX
17 16 (1.09%) Red Hat Enterprise Linux
18 15 (1.02%) SUSE
19 11 (0.75%) CentOS
20 7 (0.48%) Ubuntu
Processes & Methodologies
1 277 (18.88%) ITIL
2 178 (12.13%) Migration
3 61 (4.16%) Time Management
4 59 (4.02%) Incident Management
5 53 (3.61%) Change Management
6 48 (3.27%) Break/Fix
6 48 (3.27%) Service Delivery
7 44 (3.00%) Problem Management
8 38 (2.59%) Data Migration
9 35 (2.39%) DevOps
9 35 (2.39%) Service Management
10 33 (2.25%) Agile Software Development
11 32 (2.18%) ITIL V3
12 30 (2.04%) Network Management
13 27 (1.84%) Root Cause Analysis
14 26 (1.77%) Continuous Improvement
15 25 (1.70%) Asset Management
15 25 (1.70%) Coaching
16 23 (1.57%) Virtual Environments
17 22 (1.50%) Mobile Device Management
Programming Languages
1 141 (9.61%) SQL
2 70 (4.77%) PowerShell
3 53 (3.61%) Java
4 28 (1.91%) Bash Shell
5 27 (1.84%) Python
6 22 (1.50%) Perl
7 20 (1.36%) C#
8 18 (1.23%) C
8 18 (1.23%) Shell Script
9 14 (0.95%) JavaScript
9 14 (0.95%) VBA
10 13 (0.89%) PHP
11 8 (0.55%) VBScript
12 7 (0.48%) Ruby
12 7 (0.48%) T-SQL
13 6 (0.41%) VB
14 4 (0.27%) PL/SQL
14 4 (0.27%) RPG
14 4 (0.27%) RPG IV
14 4 (0.27%) XPath
Qualifications
1 242 (16.50%) Security Cleared
2 171 (11.66%) SC Cleared
3 113 (7.70%) Cisco Certification
4 82 (5.59%) Microsoft Certification
5 73 (4.98%) CCNA
6 68 (4.64%) DV Cleared
7 53 (3.61%) CCNP
8 50 (3.41%) MCSE
9 36 (2.45%) DBS Check
9 36 (2.45%) Degree
10 28 (1.91%) MCP
11 23 (1.57%) ITIL Foundation Certificate
12 17 (1.16%) ITIL Certification
12 17 (1.16%) MCSA
13 11 (0.75%) A+ Certification
14 9 (0.61%) CCIE
14 9 (0.61%) MCITP
15 8 (0.55%) HNC
16 6 (0.41%) MCTS
16 6 (0.41%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 99 (6.75%) SLA
2 5 (0.34%) ISO/IEC 20000
3 4 (0.27%) Disclosure Scotland
3 4 (0.27%) QA
4 3 (0.20%) Data Quality
4 3 (0.20%) Sarbanes-Oxley
5 2 (0.14%) GDPR
5 2 (0.14%) PCI DSS
6 1 (0.068%) COSHH
6 1 (0.068%) Dodd-Frank
6 1 (0.068%) ISO/IEC 27001
6 1 (0.068%) PMO
System Software
1 584 (39.81%) Active Directory
2 116 (7.91%) VMware Infrastructure
3 64 (4.36%) Hyper-V
4 37 (2.52%) XenApp
5 27 (1.84%) vSphere
6 23 (1.57%) VMware ESXi
7 18 (1.23%) Microsoft App-V
8 16 (1.09%) XenDesktop
9 14 (0.95%) Virtual Machines
10 12 (0.82%) Virtual Desktop
11 10 (0.68%) Virtual Servers
11 10 (0.68%) VMware Server
12 7 (0.48%) vCloud
13 6 (0.41%) Firmware
13 6 (0.41%) XenServer
14 5 (0.34%) Docker
15 4 (0.27%) Microsoft Virtual Server
16 3 (0.20%) BitLocker
16 3 (0.20%) NFS
16 3 (0.20%) Oracle RAC
Systems Management
1 152 (10.36%) SCCM
2 29 (1.98%) Puppet
3 25 (1.70%) Tivoli Storage Manager
4 21 (1.43%) Opscode Chef
4 21 (1.43%) SCOM
5 20 (1.36%) Tivoli
6 19 (1.30%) Ansible
6 19 (1.30%) HP Data Protector
7 16 (1.09%) WSUS
8 12 (0.82%) Backup Exec
8 12 (0.82%) Cisco CUCM
8 12 (0.82%) Cisco Prime
9 9 (0.61%) HP SiteScope
10 7 (0.48%) OpenView Configuration Management
11 6 (0.41%) Jamf Pro
11 6 (0.41%) NetBackup
12 5 (0.34%) AirWatch
12 5 (0.34%) Microsoft Clustering
12 5 (0.34%) vCenter Server
13 4 (0.27%) SCOrch
Vendors
1 448 (30.54%) Microsoft
2 240 (16.36%) VMware
3 224 (15.27%) Cisco
4 161 (10.97%) Citrix
5 126 (8.59%) HP
6 98 (6.68%) Apple
7 71 (4.84%) Oracle
8 45 (3.07%) Dell
9 40 (2.73%) Juniper
10 23 (1.57%) Avaya
10 23 (1.57%) ServiceNow
11 22 (1.50%) CheckPoint
12 21 (1.43%) Red Hat
12 21 (1.43%) Remedy
13 19 (1.30%) Google
14 18 (1.23%) F5
14 18 (1.23%) IBM
14 18 (1.23%) Lotus
14 18 (1.23%) Sophos
15 16 (1.09%) NetApp
Bristol, Avon
Reflex Computer Recruitment
Rate: £120 - £130 per day
Posted: 4 hours ago
Maldon, Essex
Austin Fraser
Rate: Circa £120 per day
Posted: 18 hours ago
Bristol, Avon
Reflex Computer Recruitment
Rate: £110 - £120 per day
Posted: Yesterday
Swindon, Wiltshire
Roc Search
Posted: Yesterday
London
Talent International
Rate: £120.00 - £130.00 per day
Posted: 2 days ago
Central London / West End
Eligo Recruitment Ltd
Rate: £28000 - £30000 per annum + great benefits
Posted: 23 hours ago
London
Marcus Donald People
Rate: £170 - £220 per day
Posted: Yesterday
Belfast, County Antrim
HAYS INFORMATION TECHNOLOGY
Rate: £325.00 per day
Posted: 17 hours ago
City, London
Global Technology Solutions Ltd
Rate: £110 - £120 per day
Posted: Yesterday
Basingstoke, Hampshire
Spencer Rose
Rate: From £450 to £480 per annum
Posted: Yesterday
Reading, Berkshire
Global Technology Solutions Ltd
Rate: £10 - £13 per hour
Posted: 2 days ago
Maldon, Essex
Austin Fraser
Rate: £13.00
Posted: 5 days ago
Bristol, Avon
Austin Fraser
Rate: £150 - £180 per day
Posted: 5 days ago
City, London
ARC IT Recruitment Ltd
Rate: £200 per day
Posted: 4 days ago
London
Network ITR
Rate: £175.68 per day
Posted: Yesterday
London
Global Technology Solutions Ltd
Rate: £110 - £120 per day
Posted: 3 days ago
Mold, Clwyd
Oscar
Rate: £10 - £12 per hour
Posted: 4 days ago
London
Square One Resources
Rate: £130 per day
Posted: 4 days ago
Cheshire
Roc Search
Rate: £95 - £98 per day
Posted: 6 days ago
Bracknell, Berkshire
Lorien Resourcing
Posted: 4 days ago
Doncaster, South Yorkshire
Premier IT
Posted: 6 days ago
City, London
EPAM Systems
Rate: From £200 to £250 per day
Posted: Yesterday
London
TEKsystems
Rate: £175 - £200 per day
Posted: 6 days ago
Sheffield, South Yorkshire
Lorien Resourcing
Posted: 6 days ago
East London
Global Technology Solutions Ltd
Rate: £130 - £140 per day
Posted: 5 days ago
Hull, North Humberside
Lorien Resourcing
Posted: 6 days ago
Derby, Derbyshire
Smarterways Ltd.
Rate: From £20,000 to £30,000 per annum
Posted: 6 days ago
South West London
Network ITR
Rate: £28.5 per hour
Posted: Yesterday
London
McGregor Boyall
Rate: £500 - £550 per day
Posted: 5 days ago
Cambridge, Cambridgeshire
Pioneer Search
Rate: £200 - £300 per day
Posted: 23 hours ago