Support Engineer Contract Job Trends

Support Engineer
UK

The median Support Engineer daily rate in the UK is £235, according to job vacancies posted in the 6 months leading up to 30 September 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
30 Sep 2026
Same period 2025 Same period 2024
Rank 173 128 131
Rank change year-on-year -45 +3 -41
Contract jobs requiring a Support Engineer 905 730 710
As % of all contract jobs in the UK 1.65% 2.22% 1.89%
As % of the Job Titles category 1.79% 2.44% 2.03%
Number of daily rates quoted 582 489 475
10th Percentile £163 £160 £143
25th Percentile £188 £190 £188
Median daily rate (50th Percentile) £235 £235 £245
Median % change year-on-year - -4.08% -2.00%
75th Percentile £375 £345 £350
90th Percentile £501 £538 £533
UK excluding London median daily rate £210 £228 £225
% change year-on-year -7.69% +1.11% +4.65%
Number of hourly rates quoted 47 89 47
10th Percentile £15.24 £16.50 £16.89
25th Percentile £18.25 £21.25 £18.42
Median hourly rate £22.00 £25.15 £24.18
Median % change year-on-year -12.52% +4.01% +27.26%
75th Percentile £30.61 £43.75 £29.06
90th Percentile £44.70 £68.00 £58.50
UK excluding London median hourly rate £22.00 £25.15 £23.59
% change year-on-year -12.52% +6.61% +24.16%

All Contract IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 50,615 29,871 34,958
% of contract IT jobs with a recognized job title 92.21% 90.97% 92.96%
Number of daily rates quoted 29,878 18,887 21,169
10th Percentile £325 £275 £300
25th Percentile £425 £400 £413
Median daily rate (50th Percentile) £525 £500 £525
Median % change year-on-year +5.00% -4.76% -0.94%
75th Percentile £630 £623 £638
90th Percentile £733 £725 £749
UK excluding London median daily rate £500 £475 £500
% change year-on-year +5.26% -5.00% -
Number of hourly rates quoted 3,942 1,601 1,551
10th Percentile £14.50 £13.75 £14.85
25th Percentile £20.00 £17.30 £20.88
Median hourly rate £41.71 £25.15 £43.00
Median % change year-on-year +65.84% -41.51% -3.37%
75th Percentile £67.50 £51.25 £65.00
90th Percentile £78.75 £68.55 £75.00
UK excluding London median hourly rate £41.74 £25.08 £43.00
% change year-on-year +66.44% -41.69% -2.16%

Support Engineer
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings featuring 'Support Engineer' in the job title relative to all contract IT jobs advertised.

Support Engineer job vacancy trend in the UK

Support Engineer
Daily Rate Trend

Contractor daily rate distribution trend for Support Engineer job vacancies in the UK.

Contractor daily rate distribution trend for Support Engineer job vacancies in the UK

Support Engineer
Daily Rate Histogram

Daily rate distribution for jobs citing Support Engineer over the 6 months to 30 September 2026.

Daily rate histogram for Support Engineer in the UK

Support Engineer
Hourly Rate Trend

Contractor hourly rate distribution trend for Support Engineer job vacancies in the UK.

Contractor hourly rate distribution trend for Support Engineer job vacancies in the UK

Support Engineer
Hourly Rate Histogram

Hourly rate distribution of jobs citing Support Engineer over the 6 months to 30 September 2026.

Hourly rate histogram for Support Engineer in the UK

Support Engineer
Top 18 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the UK over the 6 months to 30 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -51 770 £225 -4.26% 640
UK excluding London -37 585 £210 -7.69% 415
London -27 283 £263 +5.00% 250
South East -50 162 £260 +9.24% 103
North of England -20 135 £200 -7.51% 73
North West +5 100 £200 -3.03% 37
Work from Home -90 94 £310 +12.73% 218
East of England +17 84 £200 -9.09% 55
Scotland +43 83 £263 -0.94% 38
Midlands -60 69 £225 -10.89% 83
West Midlands -64 50 £210 -17.65% 47
South West -85 38 £210 -10.64% 47
Yorkshire -30 32 £210 -6.67% 28
East Midlands -20 19 £270 +38.46% 35
Northern Ireland +7 7 £175 -12.50% 16
Wales -28 7 £625 +194.12% 8
North East -43 4 £239 +1.60% 9
Channel Islands - 1 £550 -

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 30 September 2026, Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads featuring Support Engineer in the job title.

1 534 (59.01%) Windows
2 443 (48.95%) Microsoft
3 407 (44.97%) Active Directory
4 373 (41.22%) Microsoft 365
5 229 (25.30%) Customer Service
6 225 (24.86%) Problem-Solving
7 200 (22.10%) Windows 10
8 188 (20.77%) ITIL
9 178 (19.67%) Security Cleared
10 152 (16.80%) Azure
11 149 (16.46%) Entra ID
12 141 (15.58%) ITSM
13 138 (15.25%) Microsoft Intune
14 125 (13.81%) ServiceNow
15 120 (13.26%) SharePoint
16 109 (12.04%) PowerShell
17 103 (11.38%) DNS
18 97 (10.72%) SC Cleared
19 85 (9.39%) VPN
20 84 (9.28%) Continuous Improvement
20 84 (9.28%) Windows Server
21 82 (9.06%) Microsoft Exchange
22 81 (8.95%) Linux
23 80 (8.84%) Service Delivery
24 78 (8.62%) Asset Management
25 76 (8.40%) Service Management
26 75 (8.29%) Migration
27 74 (8.18%) SQL
28 72 (7.96%) VMware
29 71 (7.85%) Root Cause Analysis

Support Engineer Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 120 (13.26%) SharePoint
2 82 (9.06%) Microsoft Exchange
3 11 (1.22%) HCL Notes
4 6 (0.66%) Confluence
4 6 (0.66%) NetWeaver
5 5 (0.55%) MTS
6 3 (0.33%) WebSphere
7 2 (0.22%) Exchange Server 2013
7 2 (0.22%) OpenStack
7 2 (0.22%) Skype for Business
8 1 (0.11%) Appian
8 1 (0.11%) Exchange Server 2010
8 1 (0.11%) IIS
8 1 (0.11%) SharePoint 2010
8 1 (0.11%) ThingWorx
Applications
1 57 (6.30%) Microsoft Office
2 13 (1.44%) Microsoft Excel
3 6 (0.66%) MS Visio
4 2 (0.22%) Acrobat
4 2 (0.22%) Microsoft PowerPoint
5 1 (0.11%) Adobe Creative Suite
5 1 (0.11%) Chatbot
5 1 (0.11%) Windchill
Business Applications
1 5 (0.55%) Remedy ITSM
1 5 (0.55%) SAP S/4HANA
2 4 (0.44%) SAP EHS
3 3 (0.33%) SAP Retail
4 1 (0.11%) Bloomberg TOMS
4 1 (0.11%) Oracle BRM
4 1 (0.11%) SAP BRIM
4 1 (0.11%) SAP FI
4 1 (0.11%) SAP FI-CA
4 1 (0.11%) SAP FS
4 1 (0.11%) SAP GRC
Cloud Services
1 373 (41.22%) Microsoft 365
2 152 (16.80%) Azure
3 149 (16.46%) Entra ID
4 53 (5.86%) OneDrive
5 44 (4.86%) AWS
6 22 (2.43%) SaaS
7 17 (1.88%) GCP
8 8 (0.88%) Google Workspace
9 6 (0.66%) AWS CloudFormation
9 6 (0.66%) Mimecast
9 6 (0.66%) Power Platform
10 5 (0.55%) Azure DevOps
11 4 (0.44%) Amazon CloudWatch
11 4 (0.44%) Amazon EKS
11 4 (0.44%) Azure ExpressRoute
11 4 (0.44%) Google App Engine
11 4 (0.44%) Google Compute Engine
11 4 (0.44%) Google Kubernetes Engine
11 4 (0.44%) IaaS
11 4 (0.44%) Slack
Communications & Networking
1 103 (11.38%) DNS
2 85 (9.39%) VPN
3 69 (7.62%) TCP/IP
4 57 (6.30%) DHCP
5 39 (4.31%) LAN
6 38 (4.20%) Wi-Fi
7 34 (3.76%) WAN
8 31 (3.43%) Firewall
9 20 (2.21%) Internet
10 15 (1.66%) VLAN
11 14 (1.55%) Wireless
12 11 (1.22%) SAN
13 10 (1.10%) SD-WAN
14 8 (0.88%) WebEx
15 7 (0.77%) Network Security
16 6 (0.66%) BGP
16 6 (0.66%) OSPF
16 6 (0.66%) SMTP
17 5 (0.55%) MPLS
17 5 (0.55%) WLAN
Database & Business Intelligence
1 29 (3.20%) SQL Server
2 12 (1.33%) MySQL
3 9 (0.99%) PostgreSQL
4 8 (0.88%) Relational Database
5 7 (0.77%) Amazon RDS
6 6 (0.66%) SAP HANA
7 5 (0.55%) MaxDB
7 5 (0.55%) Oracle Database
7 5 (0.55%) Sybase ASE
8 4 (0.44%) Power BI
9 3 (0.33%) Big Data
9 3 (0.33%) Elasticsearch
9 3 (0.33%) KDB
10 2 (0.22%) Amazon Aurora
10 2 (0.22%) MariaDB
10 2 (0.22%) SQL Server Integration Services
11 1 (0.11%) Amazon Athena
11 1 (0.11%) Amazon Redshift
11 1 (0.11%) Kdb+
11 1 (0.11%) SQL Server Analysis Services
Development Applications
1 49 (5.41%) JIRA
2 15 (1.66%) Git
3 5 (0.55%) Browser DevTools
3 5 (0.55%) Jenkins
4 4 (0.44%) Artifactory
5 3 (0.33%) Android Studio
5 3 (0.33%) Eclipse
5 3 (0.33%) Xcode
6 2 (0.22%) Bitbucket
6 2 (0.22%) Firebug
6 2 (0.22%) GitLab
6 2 (0.22%) Team Foundation Server
7 1 (0.11%) Claude Code
7 1 (0.11%) eggPlant
7 1 (0.11%) Gemini Tracker
7 1 (0.11%) Postman
7 1 (0.11%) TeamCity
7 1 (0.11%) Visual Studio Code
General
1 378 (41.77%) Social Skills
2 95 (10.50%) Analytical Skills
3 87 (9.61%) Finance
4 49 (5.41%) Manufacturing
5 43 (4.75%) Banking
6 30 (3.31%) Organisational Skills
7 21 (2.32%) Inclusion and Diversity
7 21 (2.32%) Investment Banking
8 20 (2.21%) Front Office
9 19 (2.10%) Legal
10 17 (1.88%) Documentation Skills
10 17 (1.88%) Retail
11 16 (1.77%) Financial Institution
12 15 (1.66%) Telecoms
13 14 (1.55%) Law
14 13 (1.44%) Public Sector
15 10 (1.10%) Spanish Language
16 7 (0.77%) Marketing
17 6 (0.66%) Aerospace
18 4 (0.44%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 17 (1.88%) .NET
1 17 (1.88%) Terraform
2 12 (1.33%) LDAP
3 11 (1.22%) XML
4 7 (0.77%) .NET Framework
4 7 (0.77%) CSS
5 6 (0.66%) REST
6 5 (0.55%) React
6 5 (0.55%) SAP Basis
6 5 (0.55%) SAP Fiori
6 5 (0.55%) SAPUI5
6 5 (0.55%) Software Packaging
7 4 (0.44%) FIX Protocol
7 4 (0.44%) HTML
7 4 (0.44%) Web Services
8 3 (0.33%) Ajax
8 3 (0.33%) GraphQL
8 3 (0.33%) Jakarta EE
8 3 (0.33%) JDO
8 3 (0.33%) JSP
Miscellaneous
1 136 (15.03%) Onboarding
2 36 (3.98%) Video Conferencing
3 34 (3.76%) Data Centre
4 22 (2.43%) Driving Licence
4 22 (2.43%) Self-Motivation
5 20 (2.21%) PKI
6 18 (1.99%) Hedge funds
7 17 (1.88%) Enterprise Software
7 17 (1.88%) Management Information System
8 16 (1.77%) Data Protection Act
9 14 (1.55%) Smartphone
10 13 (1.44%) Analytical Mindset
11 11 (1.22%) Blackberry
11 11 (1.22%) iPhone
11 11 (1.22%) Virtual Team
12 10 (1.10%) CMDB
13 9 (0.99%) Distributed Systems
14 7 (0.77%) iPad
14 7 (0.77%) Life Science
15 6 (0.66%) BYOD
Operating Systems
1 534 (59.01%) Windows
2 200 (22.10%) Windows 10
3 84 (9.28%) Windows Server
4 81 (8.95%) Linux
5 69 (7.62%) Mac OS
6 47 (5.19%) Android
7 44 (4.86%) Apple iOS
8 28 (3.09%) Unix
9 18 (1.99%) Windows 7
10 13 (1.44%) Ubuntu
10 13 (1.44%) Windows Server 2019
11 8 (0.88%) Red Hat Enterprise Linux
12 6 (0.66%) VMS
13 5 (0.55%) CentOS
14 4 (0.44%) OpenVMS
14 4 (0.44%) Solaris
14 4 (0.44%) Windows Server 2008
14 4 (0.44%) Windows Server 2012
15 3 (0.33%) Windows XP
16 2 (0.22%) Windows Server 2016
Processes & Methodologies
1 229 (25.30%) Customer Service
2 225 (24.86%) Problem-Solving
3 188 (20.77%) ITIL
4 141 (15.58%) ITSM
5 84 (9.28%) Continuous Improvement
6 80 (8.84%) Service Delivery
7 78 (8.62%) Asset Management
8 76 (8.40%) Service Management
9 75 (8.29%) Migration
10 71 (7.85%) Root Cause Analysis
11 52 (5.75%) Problem Management
11 52 (5.75%) User Experience
12 49 (5.41%) Incident Management
13 48 (5.30%) Identity Access Management
14 44 (4.86%) Infrastructure Engineering
15 43 (4.75%) Technical Leadership
16 37 (4.09%) Data Protection
16 37 (4.09%) Runbook
17 31 (3.43%) High Availability
17 31 (3.43%) Task Automation
Programming Languages
1 109 (12.04%) PowerShell
2 74 (8.18%) SQL
3 49 (5.41%) Python
4 30 (3.31%) Java
5 24 (2.65%) JavaScript
6 21 (2.32%) Bash
7 17 (1.88%) C#
8 8 (0.88%) Shell Script
9 6 (0.66%) C++
10 5 (0.55%) Perl
10 5 (0.55%) Tcl
10 5 (0.55%) T-SQL
11 4 (0.44%) Go
11 4 (0.44%) PL/SQL
12 2 (0.22%) DCL
13 1 (0.11%) Korn
13 1 (0.11%) Search Processing Language
13 1 (0.11%) TypeScript
13 1 (0.11%) VBA
13 1 (0.11%) VBScript
Qualifications
1 178 (19.67%) Security Cleared
2 97 (10.72%) SC Cleared
3 70 (7.73%) Degree
4 65 (7.18%) DV Cleared
5 31 (3.43%) A+ Certification
6 22 (2.43%) Microsoft Certification
7 19 (2.10%) ITIL Foundation Certificate
8 14 (1.55%) BPSS Clearance
9 13 (1.44%) Network+ Certification
10 12 (1.33%) Cisco Certification
11 10 (1.10%) DBS Check
12 9 (0.99%) Computer Science Degree
13 8 (0.88%) CCNA
14 7 (0.77%) Azure Certification
14 7 (0.77%) Microsoft Certified Professional
15 6 (0.66%) MCSE
16 5 (0.55%) ITIL Certification
17 4 (0.44%) NVQ Level 4
18 3 (0.33%) OCA
18 3 (0.33%) Oracle Certification
Quality Assurance & Compliance
1 62 (6.85%) SLA
2 7 (0.77%) QA
3 4 (0.44%) Sarbanes-Oxley
4 3 (0.33%) Data Quality
4 3 (0.33%) GDPR
4 3 (0.33%) GxP
5 2 (0.22%) Cyber Essentials
6 1 (0.11%) Disclosure Scotland
6 1 (0.11%) GRC
6 1 (0.11%) ITGC
6 1 (0.11%) NCSC
System Software
1 407 (44.97%) Active Directory
2 53 (5.86%) VMware Infrastructure
3 32 (3.54%) VMware ESXi
4 25 (2.76%) Hyper-V
5 20 (2.21%) Virtual Desktop
6 17 (1.88%) VMware NSX
7 15 (1.66%) vCloud
8 10 (1.10%) Docker
9 7 (0.77%) BitLocker
9 7 (0.77%) vSphere
10 5 (0.55%) NFS
11 4 (0.44%) Firmware
12 3 (0.33%) Microsoft App-V
12 3 (0.33%) Terminal Services
13 2 (0.22%) Virtual Machines
13 2 (0.22%) zsh
14 1 (0.11%) Oracle RAC
14 1 (0.11%) Virtual Servers
Systems Management
1 138 (15.25%) Microsoft Intune
2 66 (7.29%) SCCM
3 32 (3.54%) vCenter Server
4 26 (2.87%) SCOM
5 18 (1.99%) Kubernetes
5 18 (1.99%) Single Sign-On
6 15 (1.66%) Jamf Pro
7 14 (1.55%) Ansible
8 8 (0.88%) Grafana
9 7 (0.77%) WSUS
10 5 (0.55%) Red Hat Satellite
11 4 (0.44%) ITRS Geneos
11 4 (0.44%) Prometheus
12 3 (0.33%) Nagios
12 3 (0.33%) Puppet
12 3 (0.33%) vMotion
13 2 (0.22%) Failover Clustering
13 2 (0.22%) FortiGate
13 2 (0.22%) NetBackup
13 2 (0.22%) vRealize
Vendors
1 443 (48.95%) Microsoft
2 125 (13.81%) ServiceNow
3 72 (7.96%) VMware
4 45 (4.97%) Apple
5 41 (4.53%) Cisco
6 31 (3.43%) Citrix
7 30 (3.31%) Okta
7 30 (3.31%) Oracle
8 27 (2.98%) Google
9 21 (2.32%) BeyondTrust
10 17 (1.88%) Splunk
11 16 (1.77%) Meraki
11 16 (1.77%) SAP
12 14 (1.55%) Bloomberg
13 13 (1.44%) iManage
13 13 (1.44%) Samsung
14 11 (1.22%) Broadcom
14 11 (1.22%) Dell
14 11 (1.22%) Lotus
14 11 (1.22%) SolarWinds