Customer-Centric Approach
UK > Work from Home
The table below provides summary statistics for contract job vacancies with an option to work from home (WFH) and a requirement for Customer-Centric Approach skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer-Centric Approach over the 6 months to 2 May 2024 with a comparison to the same period in the previous 2 years.
| 6 months to 2 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 324 | 459 | 606 |
| Rank change year-on-year | +135 | +147 | -136 |
| Contract jobs citing Customer-Centric Approach | 20 | 12 | 17 |
| As % of all contract jobs with a WFH option | 0.13% | 0.047% | 0.038% |
| As % of the Processes & Methodologies category | 0.15% | 0.052% | 0.042% |
| Number of daily rates quoted | 12 | 9 | 16 |
| 10th Percentile | £218 | - | £236 |
| 25th Percentile | £330 | £180 | £437 |
| Median daily rate (50th Percentile) | £475 | £475 | £513 |
| Median % change year-on-year | - | -7.32% | -36.92% |
| 75th Percentile | £575 | £550 | £548 |
| 90th Percentile | - | £610 | £638 |
| UK median daily rate | £450 | £493 | £468 |
| % change year-on-year | -8.63% | +5.35% | -43.33% |
| Number of hourly rates quoted | 1 | 0 | 0 |
| 10th Percentile | - | - | - |
| 25th Percentile | £15.50 | - | - |
| Median hourly rate | £16.00 | - | - |
| 75th Percentile | £16.50 | - | - |
| 90th Percentile | - | - | - |
| UK median hourly rate | £7.85 | - | - |
All Process and Methodology Skills
Work from Home
Customer-Centric Approach is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a WFH option and a requirement for process or methodology skills.
| Contract vacancies with a requirement for process or methodology skills | 13,413 | 23,039 | 40,643 |
| As % of all contract jobs with a WFH option | 87.92% | 89.76% | 91.17% |
| Number of daily rates quoted | 8,959 | 16,290 | 29,502 |
| 10th Percentile | £325 | £363 | £361 |
| 25th Percentile | £425 | £450 | £431 |
| Median daily rate (50th Percentile) | £525 | £540 | £525 |
| Median % change year-on-year | -2.78% | +2.86% | +8.81% |
| 75th Percentile | £638 | £650 | £625 |
| 90th Percentile | £750 | £750 | £719 |
| UK median daily rate | £525 | £550 | £528 |
| % change year-on-year | -4.55% | +4.17% | +8.31% |
| Number of hourly rates quoted | 580 | 529 | 544 |
| 10th Percentile | £15.17 | £19.00 | £13.58 |
| 25th Percentile | £25.38 | £30.54 | £19.98 |
| Median hourly rate | £43.00 | £55.00 | £35.00 |
| Median % change year-on-year | -21.82% | +57.14% | +34.62% |
| 75th Percentile | £60.00 | £68.75 | £55.00 |
| 90th Percentile | £75.25 | £80.00 | £67.35 |
| UK median hourly rate | £35.58 | £36.00 | £25.00 |
| % change year-on-year | -1.18% | +44.00% | - |
Customer-Centric Approach
Trend for Jobs with a WFH Option
Job vacancies with a work from home option citing Customer-Centric Approach as a proportion of all IT jobs advertised.
Customer-Centric Approach
Daily Rate Trend for Jobs with a WFH Option
3-month moving average daily rate quoted in job vacancies with a work from home option citing Customer-Centric Approach.
Customer-Centric Approach
Daily Rate Histogram for Jobs with a WFH Option
Daily rate distribution for jobs with a work from home option citing Customer-Centric Approach over the 6 months to 2 May 2024.
Customer-Centric Approach
Hourly Rate Trend for Jobs with a WFH Option
3-month moving average hourly rate quoted in job vacancies with a work from home option citing Customer-Centric Approach.
Customer-Centric Approach
Co-occurring Skills and Capabilities with WFH Options by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: