Customer-Centric Approach Jobs with Work from Home Options

Customer-Centric Approach
UK > Work from Home

The table below provides summary statistics for permanent job vacancies with an option to work from home (WFH) and a requirement for Customer-Centric Approach skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer-Centric Approach over the 6 months to 3 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
3 May 2024
Same period 2023 Same period 2022
Rank 510 532 695
Rank change year-on-year +22 +163 -146
Permanent jobs citing Customer-Centric Approach 73 145 149
As % of all permanent jobs with a WFH option 0.22% 0.34% 0.22%
As % of the Processes & Methodologies category 0.24% 0.35% 0.23%
Number of salaries quoted 59 140 121
10th Percentile £32,300 £50,469 £55,000
25th Percentile £41,250 - £75,000
Median annual salary (50th Percentile) £56,500 £70,600 £80,000
Median % change year-on-year -19.97% -11.75% +60.00%
75th Percentile £88,500 - £85,000
90th Percentile £98,000 - -
UK median annual salary £45,000 £70,000 £80,000
% change year-on-year -35.71% -12.50% +28.00%

All Process and Methodology Skills
Work from Home

Customer-Centric Approach is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a WFH option and a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 31,001 40,855 65,893
As % of all permanent jobs with a WFH option 91.62% 96.09% 96.91%
Number of salaries quoted 23,546 28,388 41,415
10th Percentile £33,759 £37,500 £36,250
25th Percentile £42,500 £47,500 £45,500
Median annual salary (50th Percentile) £57,500 £62,500 £60,000
Median % change year-on-year -8.00% +4.17% +9.09%
75th Percentile £75,000 £82,500 £80,000
90th Percentile £95,000 £100,000 £95,000
UK median annual salary £55,000 £61,500 £60,000
% change year-on-year -10.57% +2.50% +9.09%

Customer-Centric Approach
Trend for Jobs with a WFH Option

Job vacancies with a work from home option citing Customer-Centric Approach as a proportion of all IT jobs advertised.

Customer-Centric Approach trend for jobs with a WFH option

Customer-Centric Approach
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing Customer-Centric Approach.

Customer-Centric Approach salary trend for jobs with a WFH option

Customer-Centric Approach
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing Customer-Centric Approach over the 6 months to 3 May 2024.

Customer-Centric Approach salary histogram for jobs with a WFH option

Customer-Centric Approach
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 9 (12.33%) Spreadsheet
2 6 (8.22%) Microsoft Excel
3 4 (5.48%) Microsoft Office
3 4 (5.48%) Microsoft PowerPoint
4 1 (1.37%) Microsoft Project
Business Applications
1 2 (2.74%) Dynamics CRM
1 2 (2.74%) Dynamics NAV
2 1 (1.37%) Data Workbench
2 1 (1.37%) Salesforce CRM
Cloud Services
1 20 (27.40%) SaaS
2 16 (21.92%) Azure
3 9 (12.33%) Microsoft 365
4 7 (9.59%) Power Platform
5 6 (8.22%) AWS
6 4 (5.48%) Matillion
6 4 (5.48%) Serverless
6 4 (5.48%) Snowflake
7 2 (2.74%) Dynamics 365
7 2 (2.74%) Google Analytics
8 1 (1.37%) GCP
8 1 (1.37%) Salesforce Sales Cloud
Communications & Networking
1 2 (2.74%) Intranet
2 1 (1.37%) HTTP
2 1 (1.37%) HTTPS
Database & Business Intelligence
1 7 (9.59%) Power BI
2 4 (5.48%) Data Lake
2 4 (5.48%) Metadata
3 3 (4.11%) SQL Server
4 1 (1.37%) MySQL
4 1 (1.37%) RDBMS
4 1 (1.37%) Relational Database
Development Applications
1 2 (2.74%) JIRA
General
1 38 (52.05%) Social Skills
2 20 (27.40%) Finance
3 18 (24.66%) Analytical Skills
4 10 (13.70%) Legal
5 9 (12.33%) Marketing
6 8 (10.96%) Retail
7 7 (9.59%) Documentation Skills
7 7 (9.59%) Law
8 6 (8.22%) Manufacturing
9 5 (6.85%) Telecoms
10 4 (5.48%) Billing
10 4 (5.48%) Brand Awareness
10 4 (5.48%) Pharmaceutical
10 4 (5.48%) Presentation Skills
10 4 (5.48%) Wearables
11 2 (2.74%) Fire and Rescue
11 2 (2.74%) Influencing Skills
11 2 (2.74%) Public Sector
Job Titles
1 10 (13.70%) Product Manager
2 9 (12.33%) Senior
3 8 (10.96%) Lead
3 8 (10.96%) Project Manager
4 7 (9.59%) Security Engineer
4 7 (9.59%) Senior Security Engineer
5 5 (6.85%) Analyst
5 5 (6.85%) Architect
5 5 (6.85%) Software Support Engineer
5 5 (6.85%) Support Engineer
6 4 (5.48%) Cloud Engineer
6 4 (5.48%) Commercial Officer
6 4 (5.48%) Data Architect
6 4 (5.48%) Enterprise Architect
6 4 (5.48%) Enterprise Data Architect
6 4 (5.48%) Lead Architect
6 4 (5.48%) Lead Data Architect
6 4 (5.48%) Presales Engineer
6 4 (5.48%) Service Manager
6 4 (5.48%) Training Advisor
Libraries, Frameworks & Software Standards
1 15 (20.55%) Web Services
2 8 (10.96%) RESTful
3 4 (5.48%) .NET
4 3 (4.11%) CSS
4 3 (4.11%) HTML
5 1 (1.37%) CSS3
5 1 (1.37%) HTML5
5 1 (1.37%) jQuery
5 1 (1.37%) Pandas
5 1 (1.37%) React
Miscellaneous
1 10 (13.70%) Algorithms
1 10 (13.70%) Data Structures
2 4 (5.48%) Social Media
3 3 (4.11%) Onboarding
3 3 (4.11%) Self-Motivation
4 2 (2.74%) Mobile App
5 1 (1.37%) Management Information System
5 1 (1.37%) PMI
5 1 (1.37%) Product Ownership
Processes & Methodologies
1 73 (100.00%) Customer-Centricity
2 33 (45.21%) Problem-Solving
3 21 (28.77%) Agile
4 20 (27.40%) Customer Experience
5 19 (26.03%) Project Management
6 18 (24.66%) User Experience
7 16 (21.92%) Analytics
7 16 (21.92%) Customer Requirements
7 16 (21.92%) Scrum
8 15 (20.55%) Business Development
8 15 (20.55%) Cost-Benefit Analysis
9 14 (19.18%) Continuous Improvement
9 14 (19.18%) Data Analysis
9 14 (19.18%) Data Management
9 14 (19.18%) Data Modelling
9 14 (19.18%) Data Strategy
9 14 (19.18%) Data Visualisation
9 14 (19.18%) DevOps
9 14 (19.18%) ETL
9 14 (19.18%) Visualisation
Programming Languages
1 19 (26.03%) SQL
2 4 (5.48%) C#
2 4 (5.48%) T-SQL
3 1 (1.37%) JavaScript
3 1 (1.37%) PowerShell
3 1 (1.37%) Python
3 1 (1.37%) VB
Qualifications
1 22 (30.14%) Degree
2 11 (15.07%) Master's Degree
3 9 (12.33%) MBA
4 7 (9.59%) CEH
4 7 (9.59%) CISSP
5 3 (4.11%) ITIL Certification
6 1 (1.37%) AWS Certification
6 1 (1.37%) AWS Certified Solutions Architect
6 1 (1.37%) Azure Certification
6 1 (1.37%) BPSS Clearance
6 1 (1.37%) Computer Science Degree
6 1 (1.37%) Microsoft Certification
6 1 (1.37%) PgMP
6 1 (1.37%) PMI Certification
Quality Assurance & Compliance
1 7 (9.59%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
2 4 (5.48%) GDPR
System Software
1 1 (1.37%) Active Directory
1 1 (1.37%) Hyper-V
Vendors
1 18 (24.66%) Microsoft
2 7 (9.59%) CyberArk
3 5 (6.85%) Databricks
4 3 (4.11%) Google
4 3 (4.11%) SAP
5 2 (2.74%) Oracle
5 2 (2.74%) Salesforce
6 1 (1.37%) Dataiku