Customer-Centric Approach
UK
The following table provides summary statistics for contract job vacancies with a requirement for Customer-Centric Approach skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer-Centric Approach over the 6 months to 5 May 2024 with a comparison to the same period in the previous 2 years.
| 6 months to 5 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 545 | 698 | 829 |
| Rank change year-on-year | +153 | +131 | -152 |
| Contract jobs citing Customer-Centric Approach | 55 | 18 | 34 |
| As % of all contract jobs advertised in the UK | 0.13% | 0.030% | 0.038% |
| As % of the Processes & Methodologies category | 0.15% | 0.034% | 0.042% |
| Number of daily rates quoted | 34 | 14 | 27 |
| 10th Percentile | £143 | £172 | £257 |
| 25th Percentile | £188 | £180 | £419 |
| Median daily rate (50th Percentile) | £425 | £493 | £460 |
| Median % change year-on-year | -13.71% | +7.07% | -44.24% |
| 75th Percentile | £575 | £550 | £519 |
| 90th Percentile | £645 | £619 | £638 |
| UK excluding London median daily rate | £145 | £180 | £460 |
| % change year-on-year | -19.44% | -60.87% | -31.85% |
| Number of hourly rates quoted | 3 | 0 | 0 |
| 10th Percentile | - | - | - |
| 25th Percentile | £6.57 | - | - |
| Median hourly rate | £7.85 | - | - |
| 75th Percentile | £12.82 | - | - |
| 90th Percentile | £15.03 | - | - |
| UK excluding London median hourly rate | £7.85 | - | - |
All Process and Methodology Skills
UK
Customer-Centric Approach is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for process or methodology skills.
| Contract vacancies with a requirement for process or methodology skills | 37,268 | 53,074 | 80,383 |
| As % of all contract IT jobs advertised in the UK | 86.35% | 89.85% | 90.59% |
| Number of daily rates quoted | 24,016 | 36,805 | 56,451 |
| 10th Percentile | £300 | £325 | £340 |
| 25th Percentile | £413 | £438 | £425 |
| Median daily rate (50th Percentile) | £525 | £550 | £530 |
| Median % change year-on-year | -4.55% | +3.77% | +8.72% |
| 75th Percentile | £638 | £650 | £638 |
| 90th Percentile | £750 | £750 | £738 |
| UK excluding London median daily rate | £500 | £500 | £475 |
| % change year-on-year | - | +5.26% | +8.57% |
| Number of hourly rates quoted | 2,439 | 1,749 | 1,911 |
| 10th Percentile | £12.75 | £11.00 | £12.50 |
| 25th Percentile | £16.00 | £16.25 | £15.50 |
| Median hourly rate | £35.95 | £35.80 | £25.00 |
| Median % change year-on-year | +0.42% | +43.20% | +2.04% |
| 75th Percentile | £60.00 | £65.00 | £49.25 |
| 90th Percentile | £72.50 | £75.00 | £65.00 |
| UK excluding London median hourly rate | £37.50 | £35.00 | £20.00 |
| % change year-on-year | +7.14% | +75.00% | -6.98% |
Customer-Centric Approach
Job Vacancy Trend
Job postings citing Customer-Centric Approach as a proportion of all IT jobs advertised.
Customer-Centric Approach
Contractor Daily Rate Trend
3-month moving average daily rate quoted in jobs citing Customer-Centric Approach.
Customer-Centric Approach
Daily Rate Histogram
Daily rate distribution for jobs citing Customer-Centric Approach over the 6 months to 5 May 2024.
Customer-Centric Approach
Contractor Hourly Rate Trend
3-month moving average hourly rates quoted in jobs citing Customer-Centric Approach.
Customer-Centric Approach
Top 10 Contract Locations
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer-Centric Approach within the UK over the 6 months to 5 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +158 | 55 | £425 | -13.71% | 73 |
| London | +142 | 35 | £475 | -13.64% | 22 |
| UK excluding London | +67 | 20 | £145 | -19.44% | 53 |
| Work from Home | +135 | 19 | £475 | - | 36 |
| South West | - | 10 | £145 | - | 5 |
| South East | +27 | 7 | £295 | -44.34% | 10 |
| North of England | +32 | 2 | £145 | -61.07% | 18 |
| North West | +27 | 2 | £145 | -61.07% | 11 |
| Midlands | +24 | 1 | £145 | -19.44% | 10 |
| West Midlands | +18 | 1 | £145 | -19.44% | 3 |
Customer-Centric Approach
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: