Service Desk Engineer Contracts with Work from Home Options

Service Desk Engineer
UK > Work from Home

The median Service Desk Engineer daily rate in Work from Home is £220 according to job vacancies posted during the 6 months to 2 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
2 May 2024
Same period 2023 Same period 2022
Rank 334 447 607
Rank change year-on-year +113 +160 -144
Contract jobs requiring a Service Desk Engineer 10 24 16
As % of all contract jobs with a WFH option 0.066% 0.094% 0.036%
As % of the Job Titles category 0.070% 0.098% 0.037%
Number of daily rates quoted 7 14 12
10th Percentile £198 £163 £122
25th Percentile £210 £175 £168
Median daily rate (50th Percentile) £220 £190 £175
Median % change year-on-year +15.79% +8.57% -
75th Percentile £294 £231 £193
90th Percentile £296 £268 £324
UK median daily rate £210 £180 £175
% change year-on-year +16.67% +2.86% +12.90%
Number of hourly rates quoted 0 2 0
Median hourly rate - £18.36 -
UK median hourly rate £20.00 £17.00 £22.00
% change year-on-year +17.65% -22.73% +15.79%

All Contract IT Job Vacancies
Work from Home

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Work from Home with a recognized job title 14,262 24,476 42,692
% of contract IT jobs with a recognized job title 93.48% 95.36% 95.77%
Number of daily rates quoted 9,547 17,287 30,849
10th Percentile £325 £356 £356
25th Percentile £425 £443 £425
Median daily rate (50th Percentile) £525 £538 £525
Median % change year-on-year -2.33% +2.38% +10.53%
75th Percentile £638 £650 £625
90th Percentile £750 £750 £713
UK median daily rate £525 £540 £525
% change year-on-year -2.78% +2.86% +10.53%
Number of hourly rates quoted 576 563 608
10th Percentile £14.34 £18.50 £13.21
25th Percentile £23.32 £25.98 £18.75
Median hourly rate £43.00 £55.00 £35.00
Median % change year-on-year -21.82% +57.14% +40.00%
75th Percentile £63.00 £68.75 £55.00
90th Percentile £75.25 £80.25 £66.00
UK median hourly rate £36.42 £45.00 £23.14
% change year-on-year -19.07% +94.45% +2.04%

Service Desk Engineer
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured Service Desk Engineer in the job title as a proportion of all IT jobs advertised.

Service Desk Engineer trend for jobs with a WFH option

Service Desk Engineer
Daily Rate Trend for Jobs with a WFH Option

3-month moving average daily rate quoted in job vacancies with a work from home option citing Service Desk Engineer.

Service Desk Engineer daily rate for jobs with a WFH option

Service Desk Engineer
Daily Rate Histogram for Jobs with a WFH Option

Daily rate distribution for jobs with a work from home option citing Service Desk Engineer over the 6 months to 2 May 2024.

Service Desk Engineer daily rate histogram for jobs with a WFH option

Service Desk Engineer
Hourly Rate Trend for Jobs with a WFH Option

3-month moving average hourly rate quoted in job vacancies with a work from home option citing Service Desk Engineer.

Service Desk Engineer hourly rate for jobs with a WFH option

Service Desk Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 2 May 2024, Service Desk Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract jobs with a WFH option featuring Service Desk Engineer in the job title.

1 6 (60.00%) Social Skills
2 5 (50.00%) Microsoft 365
3 4 (40.00%) VPN
4 3 (30.00%) Windows
4 3 (30.00%) Active Directory
4 3 (30.00%) DV Cleared
4 3 (30.00%) Security Cleared
4 3 (30.00%) Problem-Solving
4 3 (30.00%) Windows 10
5 2 (20.00%) Customer Service
5 2 (20.00%) Onboarding
5 2 (20.00%) Project Delivery
5 2 (20.00%) Azure
5 2 (20.00%) WebEx
5 2 (20.00%) Android
5 2 (20.00%) iPhone
5 2 (20.00%) Confluence
5 2 (20.00%) Continuous Improvement
5 2 (20.00%) Microsoft Project
5 2 (20.00%) Legal
5 2 (20.00%) Citrix
5 2 (20.00%) Apple
5 2 (20.00%) Reuters
5 2 (20.00%) Bloomberg
5 2 (20.00%) Microsoft Excel
5 2 (20.00%) Microsoft Exchange
5 2 (20.00%) Progress
5 2 (20.00%) Mitel
5 2 (20.00%) Microsoft PowerPoint
5 2 (20.00%) Degree

Service Desk Engineer Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (20.00%) Confluence
1 2 (20.00%) Microsoft Exchange
Applications
1 2 (20.00%) Microsoft Excel
1 2 (20.00%) Microsoft PowerPoint
1 2 (20.00%) Microsoft Project
Cloud Services
1 5 (50.00%) Microsoft 365
2 2 (20.00%) Azure
Communications & Networking
1 4 (40.00%) VPN
2 2 (20.00%) WebEx
Development Applications
1 2 (20.00%) JIRA
General
1 6 (60.00%) Social Skills
2 2 (20.00%) Legal
3 1 (10.00%) Analytical Skills
3 1 (10.00%) Law
Miscellaneous
1 2 (20.00%) iPhone
1 2 (20.00%) Onboarding
1 2 (20.00%) Video Conferencing
Operating Systems
1 3 (30.00%) Windows
1 3 (30.00%) Windows 10
2 2 (20.00%) Android
3 1 (10.00%) Windows 7
3 1 (10.00%) Windows Server
Processes & Methodologies
1 3 (30.00%) Problem-Solving
2 2 (20.00%) Continuous Improvement
2 2 (20.00%) Customer Service
2 2 (20.00%) ITSM
2 2 (20.00%) Project Delivery
Qualifications
1 3 (30.00%) DV Cleared
1 3 (30.00%) Security Cleared
2 2 (20.00%) Degree
System Software
1 3 (30.00%) Active Directory
Vendors
1 2 (20.00%) Apple
1 2 (20.00%) Bloomberg
1 2 (20.00%) Cisco
1 2 (20.00%) Citrix
1 2 (20.00%) Microsoft
1 2 (20.00%) Mitel
1 2 (20.00%) Progress
1 2 (20.00%) Reuters