Period
to 20 September 2018

The following table provides summary statistics for permanent job vacancies advertised in Yorkshire with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 20 September 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
England > Yorkshire
6 months to
20 Sep 2018
Same period 2017 Same period 2016
Rank 116 75 75
Rank change year-on-year -41 0 +3
Permanent jobs citing CRM 208 371 415
As % of all permanent IT jobs advertised in Yorkshire 2.37% 3.66% 3.63%
As % of the Processes & Methodologies category 2.57% 3.96% 3.96%
Number of salaries quoted 180 315 354
Yorkshire median annual salary £42,500 £45,000 £42,500
Median salary % change year-on-year -5.56% +5.88% -1.73%
10th Percentile £25,500 £31,250 £27,500
90th Percentile £60,000 £65,000 £67,500
England median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - -

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Yorkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Yorkshire
Permanent vacancies with a requirement for process or methodology skills 8,079 9,376 10,487
As % of all permanent IT jobs advertised in Yorkshire 91.99% 92.40% 91.73%
Number of salaries quoted 6,676 7,849 8,639
Yorkshire median annual salary £44,000 £42,500 £40,000
Median salary % change year-on-year +3.53% +6.25% -
10th Percentile £26,250 £26,250 £25,750
90th Percentile £62,500 £61,250 £62,500
England median annual salary £50,000 £50,000 £50,000

CRM
Job Vacancy Trend in Yorkshire

Job postings citing CRM as a percentage of all IT jobs advertised in Yorkshire.

Job vacancy trend for CRM in Yorkshire

CRM
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Yorkshire.

Salary trend for CRM in Yorkshire

CRM
Salary Histogram in Yorkshire

The salary distribution of IT jobs citing CRM in Yorkshire over the 6 months to 20 September 2018.

Salary histogram for CRM in Yorkshire

CRM
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Yorkshire region over the 6 months to 20 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -10 149 £45,000 - 49
South Yorkshire -14 37 £35,000 -30.00% 14
North Yorkshire -54 14 £40,000 -20.00% 6
East Yorkshire -9 1 £32,500 -27.78% 3
CRM
England

For the 6 months to 20 September 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Yorkshire region with a requirement for CRM.

1 82 (39.42%) Microsoft
2 69 (33.17%) Finance
3 62 (29.81%) Dynamics CRM
4 52 (25.00%) SQL
5 48 (23.08%) ERP
6 38 (18.27%) Dynamics 365
7 37 (17.79%) Salesforce.com
8 36 (17.31%) SQL Server
9 34 (16.35%) JavaScript
10 30 (14.42%) Agile Software Development
11 28 (13.46%) .NET
12 27 (12.98%) C#
12 27 (12.98%) SAP
13 24 (11.54%) Windows
14 23 (11.06%) SharePoint
14 23 (11.06%) Sage
15 22 (10.58%) Stakeholder Management
15 22 (10.58%) Microsoft Azure
15 22 (10.58%) Analytical Skills
16 21 (10.10%) Microsoft Certification
16 21 (10.10%) Project Management
17 20 (9.62%) Microsoft Office
17 20 (9.62%) ITIL
18 19 (9.13%) Retail
18 19 (9.13%) Data Management
18 19 (9.13%) Degree
19 18 (8.65%) SAP Business One
19 18 (8.65%) Infor
19 18 (8.65%) Workflow
20 17 (8.17%) Manufacturing

CRM
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (11.06%) SharePoint
2 4 (1.92%) CMS
2 4 (1.92%) Confluence
3 3 (1.44%) BizTalk Server
4 1 (0.48%) Apache
4 1 (0.48%) Skype for Business
4 1 (0.48%) Umbraco
Applications
1 20 (9.62%) Microsoft Office
2 15 (7.21%) Microsoft Excel
3 6 (2.88%) Microsoft PowerPoint
4 4 (1.92%) Spreadsheet
5 1 (0.48%) Microsoft Project
5 1 (0.48%) MS Visio
Business Applications
1 62 (29.81%) Dynamics CRM
2 18 (8.65%) SAP Business One
3 17 (8.17%) NetSuite
4 10 (4.81%) Salesforce.com CRM
5 8 (3.85%) Eloqua
6 5 (2.40%) Dynamics AX
7 3 (1.44%) Carpe Diem
7 3 (1.44%) Elite 3E
7 3 (1.44%) Sage CRM
8 2 (0.96%) Dynamics GP
8 2 (0.96%) Infor LN
8 2 (0.96%) SAP CRM
8 2 (0.96%) SAP ERP
9 1 (0.48%) Movex
9 1 (0.48%) SAP CO
9 1 (0.48%) SAP FI
9 1 (0.48%) SAP FI/CO
9 1 (0.48%) SAP MM
9 1 (0.48%) SAP SD
9 1 (0.48%) Unit4 Business World
Cloud Services
1 38 (18.27%) Dynamics 365
2 22 (10.58%) Microsoft Azure
3 10 (4.81%) Office 365
4 6 (2.88%) SaaS
5 5 (2.40%) Amazon AWS
6 4 (1.92%) IaaS
7 1 (0.48%) G Suite
7 1 (0.48%) SuccessFactors
Communications & Networking
1 8 (3.85%) Internet
1 8 (3.85%) VoIP
2 7 (3.37%) Wireless
3 6 (2.88%) Firewall
3 6 (2.88%) VPN
3 6 (2.88%) WAN
4 5 (2.40%) Intranet
4 5 (2.40%) LAN
5 4 (1.92%) IPsec
5 4 (1.92%) Network Security
6 3 (1.44%) BIG-IP
6 3 (1.44%) Cisco ASA
6 3 (1.44%) Cisco Wireless
6 3 (1.44%) DMVPN
6 3 (1.44%) F5 BIG-IP LTM
6 3 (1.44%) HSRP
6 3 (1.44%) Unified Communications
6 3 (1.44%) VLAN
6 3 (1.44%) VPLS
6 3 (1.44%) Wireshark
Database & Business Intelligence
1 36 (17.31%) SQL Server
2 16 (7.69%) SQL Server Reporting Services
3 14 (6.73%) SQL Server Integration Services
4 13 (6.25%) Crystal Reports
5 9 (4.33%) SQL Server Analysis Services
6 8 (3.85%) Relational Database
7 7 (3.37%) Data Warehouse
8 6 (2.88%) MySQL
8 6 (2.88%) Power BI
9 4 (1.92%) SQL Server 2012
10 3 (1.44%) BusinessObjects
11 2 (0.96%) Azure SQL Database
11 2 (0.96%) GIS
11 2 (0.96%) SAP HANA
11 2 (0.96%) SQL Server 2016
12 1 (0.48%) DB2
12 1 (0.48%) MongoDB
12 1 (0.48%) PostgreSQL
12 1 (0.48%) QlikView
12 1 (0.48%) Redis
Development Applications
1 9 (4.33%) Team Foundation Server
2 8 (3.85%) Git (software)
3 7 (3.37%) Visual Studio
4 6 (2.88%) JIRA
5 4 (1.92%) Octopus Deploy
5 4 (1.92%) TeamCity
6 3 (1.44%) Eclipse
6 3 (1.44%) IntelliJ
7 1 (0.48%) Jenkins
7 1 (0.48%) Selenium
7 1 (0.48%) Subversion
7 1 (0.48%) Visual Studio Team System
7 1 (0.48%) WebDriver
General
1 69 (33.17%) Finance
2 19 (9.13%) Retail
3 17 (8.17%) Manufacturing
4 15 (7.21%) Advertising
4 15 (7.21%) Marketing
5 6 (2.88%) Telecoms
6 4 (1.92%) Legal
7 2 (0.96%) Aerospace
7 2 (0.96%) Automotive
7 2 (0.96%) Back Office
7 2 (0.96%) Billing
7 2 (0.96%) French Language
7 2 (0.96%) Games
7 2 (0.96%) German Language
8 1 (0.48%) Financial Institution
8 1 (0.48%) Publishing
Job Titles
1 40 (19.23%) Developer
2 30 (14.42%) Consultant
3 27 (12.98%) Analyst
4 16 (7.69%) Applications Support
5 14 (6.73%) Architect
5 14 (6.73%) CRM Consultant
6 12 (5.77%) Dynamics CRM Consultant
7 11 (5.29%) Systems Analyst
8 10 (4.81%) Administrator
8 10 (4.81%) CRM Developer
9 9 (4.33%) Business Systems Analyst
9 9 (4.33%) Solutions Architect
9 9 (4.33%) Support Engineer
10 8 (3.85%) Applications Manager
10 8 (3.85%) Finance Manager
10 8 (3.85%) Implementation Consultant
10 8 (3.85%) Solutions Consultant
11 7 (3.37%) Applications Engineer
11 7 (3.37%) Applications Support Engineer
11 7 (3.37%) IT Technician
Libraries, Frameworks & Software Standards
1 28 (13.46%) .NET
2 16 (7.69%) ASP.NET
3 13 (6.25%) HTML
4 10 (4.81%) CSS
5 9 (4.33%) Web Services
6 8 (3.85%) SOAP
6 8 (3.85%) WCF
6 8 (3.85%) XML
7 7 (3.37%) ASP.NET Web API
8 6 (2.88%) AngularJS
9 5 (2.40%) jQuery
9 5 (2.40%) JSON
10 4 (1.92%) Ajax
10 4 (1.92%) ASP.NET MVC
10 4 (1.92%) Backbone.js
10 4 (1.92%) CSS3
10 4 (1.92%) Express
10 4 (1.92%) REST
10 4 (1.92%) RESTful
10 4 (1.92%) Twitter Bootstrap
Miscellaneous
1 22 (10.58%) Analytical Skills
2 12 (5.77%) Management Information System
3 11 (5.29%) Computer Science
4 9 (4.33%) NHS
5 7 (3.37%) Social Media
6 5 (2.40%) Greenfield Project
6 5 (2.40%) User Experience
7 4 (1.92%) Driving Licence
8 3 (1.44%) FMCG
8 3 (1.44%) Self-Motivation
9 2 (0.96%) Mobile App
10 1 (0.48%) DataPower
10 1 (0.48%) Enterprise Software
10 1 (0.48%) Fintech
10 1 (0.48%) IVR
10 1 (0.48%) Public Cloud
Operating Systems
1 24 (11.54%) Windows
2 10 (4.81%) Windows Server
3 5 (2.40%) Windows Server 2012
4 4 (1.92%) Linux
4 4 (1.92%) Windows 7
4 4 (1.92%) Windows Server 2008
5 3 (1.44%) Windows 10
6 2 (0.96%) Android
6 2 (0.96%) Apple iOS
7 1 (0.48%) Debian
7 1 (0.48%) Ubuntu
7 1 (0.48%) Unix
7 1 (0.48%) Windows Server 2003
7 1 (0.48%) Windows Vista
7 1 (0.48%) Windows XP
Processes & Methodologies
1 48 (23.08%) ERP
2 30 (14.42%) Agile Software Development
3 22 (10.58%) Stakeholder Management
4 21 (10.10%) Project Management
5 20 (9.62%) ITIL
6 19 (9.13%) Data Management
7 18 (8.65%) Workflow
8 16 (7.69%) E-Commerce
9 14 (6.73%) MVC
10 13 (6.25%) Business Intelligence
10 13 (6.25%) ETL
10 13 (6.25%) PRINCE2
11 12 (5.77%) Systems Analysis
12 10 (4.81%) Change Management
12 10 (4.81%) Customer Requirements
13 8 (3.85%) A/B Testing
13 8 (3.85%) Mathematics
13 8 (3.85%) Robotic Process Automation
13 8 (3.85%) Scrum
14 7 (3.37%) Line Management
Programming Languages
1 52 (25.00%) SQL
2 34 (16.35%) JavaScript
3 27 (12.98%) C#
4 14 (6.73%) T-SQL
5 11 (5.29%) Java
6 5 (2.40%) PHP
6 5 (2.40%) PowerShell
7 2 (0.96%) ABAP
7 2 (0.96%) C
7 2 (0.96%) Python
7 2 (0.96%) VB.NET
8 1 (0.48%) Java 8
8 1 (0.48%) Perl
8 1 (0.48%) PL/SQL
8 1 (0.48%) Ruby
8 1 (0.48%) SAPscript
8 1 (0.48%) Scala
8 1 (0.48%) Shell Script
8 1 (0.48%) TypeScript
8 1 (0.48%) VBA
Qualifications
1 21 (10.10%) Microsoft Certification
2 19 (9.13%) Degree
3 7 (3.37%) ACCA
3 7 (3.37%) CIMA
4 6 (2.88%) Computer Science Degree
4 6 (2.88%) MCSA
4 6 (2.88%) MCSE
5 4 (1.92%) CCNA
5 4 (1.92%) Cisco Certification
6 3 (1.44%) DBS Check
6 3 (1.44%) MCDST
6 3 (1.44%) PRINCE2 Practitioner
7 2 (0.96%) CCIE
7 2 (0.96%) CCIE Routing and Switching
7 2 (0.96%) ITIL Certification
7 2 (0.96%) MCITP
7 2 (0.96%) MCSD
7 2 (0.96%) PRINCE2 Certification
8 1 (0.48%) Sun Certification
8 1 (0.48%) TOGAF Certification
Quality Assurance & Compliance
1 11 (5.29%) ISO/IEC 27001
2 7 (3.37%) SLA
3 6 (2.88%) GDPR
4 5 (2.40%) Data Quality
4 5 (2.40%) QA
5 1 (0.48%) ISO 9001
5 1 (0.48%) PCI DSS
System Software
1 6 (2.88%) Active Directory
1 6 (2.88%) VMware Infrastructure
2 3 (1.44%) Terminal Services
2 3 (1.44%) Virtual Desktop
3 2 (0.96%) Hyper-V
4 1 (0.48%) Docker
Systems Management
1 3 (1.44%) Cisco Prime
1 3 (1.44%) Nagios
1 3 (1.44%) Packer
1 3 (1.44%) WhatsUp Gold
2 1 (0.48%) Ansible
2 1 (0.48%) Kubernetes
2 1 (0.48%) Puppet
Vendors
1 82 (39.42%) Microsoft
2 37 (17.79%) Salesforce.com
3 27 (12.98%) SAP
4 23 (11.06%) Sage
5 18 (8.65%) Infor
6 15 (7.21%) Epicor
7 11 (5.29%) Xero
8 10 (4.81%) IFS
9 8 (3.85%) Marketo
9 8 (3.85%) Oracle
9 8 (3.85%) Pardot
10 6 (2.88%) Tableau
10 6 (2.88%) VMware
11 5 (2.40%) Ariba
11 5 (2.40%) Citrix
11 5 (2.40%) Cognos
12 4 (1.92%) Blue Prism
12 4 (1.92%) Cisco
12 4 (1.92%) MuleSoft
12 4 (1.92%) webMethods