Period
to 19 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Yorkshire with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 19 November 2017 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
England > Yorkshire
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 84 88 71
Rank change year-on-year +4 -17 +33
Permanent jobs citing CRM 302 349 470
As % of all permanent IT jobs advertised in Yorkshire 3.11% 3.15% 3.56%
As % of the Processes & Methodologies category 3.45% 3.52% 3.95%
Number of salaries quoted 245 296 382
Yorkshire median annual salary £42,500 £42,500 £45,000
Median salary % change year-on-year - -5.56% +7.14%
10th Percentile £27,500 £25,000 £30,500
90th Percentile £60,000 £70,000 £67,500
England median annual salary £47,500 £47,500 £47,500

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Yorkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Yorkshire
Permanent vacancies with a requirement for process or methodology skills 8746 9922 11898
As % of all permanent IT jobs advertised in Yorkshire 90.16% 89.48% 90.23%
Number of salaries quoted 7317 8345 9687
Yorkshire median annual salary £42,500 £42,000 £40,000
Median salary % change year-on-year +1.19% +5.00% +1.27%
10th Percentile £26,250 £26,250 £26,000
90th Percentile £61,250 £62,500 £60,000
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

CRM
Job Vacancy Trend in Yorkshire

Job postings citing CRM as a percentage of all IT jobs advertised in Yorkshire.

Job vacancy trend for CRM in Yorkshire

CRM
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Yorkshire.

Salary trend for CRM in Yorkshire

CRM
Salary Histogram in Yorkshire

The salary distribution of IT jobs citing CRM in Yorkshire over the 6 months to 19 November 2017.

Salary histogram for CRM in Yorkshire

CRM
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Yorkshire region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -3 149 £42,000 -1.18% 10
North Yorkshire -3 59 £45,000 +5.88% 3
South Yorkshire +35 37 £40,000 -5.88% 4
East Yorkshire +7 33 £45,000 +38.46%
CRM
England

For the 6 months to 19 November 2017, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region with a requirement for CRM.

1 82 (27.15%) SQL
2 74 (24.50%) ERP
3 71 (23.51%) Microsoft
4 70 (23.18%) SAP
5 68 (22.52%) Finance
6 63 (20.86%) SQL Server
7 58 (19.21%) Dynamics CRM
8 51 (16.89%) Agile Software Development
9 44 (14.57%) HTML
10 42 (13.91%) Stakeholder Management
11 40 (13.25%) E-Commerce
11 40 (13.25%) SQL Server Integration Services
12 38 (12.58%) CSS
13 37 (12.25%) Project Management
14 36 (11.92%) SQL Server Reporting Services
14 36 (11.92%) Marketing
15 35 (11.59%) Java
16 34 (11.26%) ABAP
16 34 (11.26%) SharePoint
17 33 (10.93%) JavaScript
18 31 (10.26%) Retail
19 30 (9.93%) Analytical Skills
20 29 (9.60%) CMS
20 29 (9.60%) C#
20 29 (9.60%) Windows
21 28 (9.27%) PHP
22 27 (8.94%) hybris
23 26 (8.61%) HTML5
23 26 (8.61%) Salesforce.com
24 25 (8.28%) Oracle

CRM
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 34 (11.26%) SharePoint
2 29 (9.60%) CMS
3 18 (5.96%) Apache Solr
3 18 (5.96%) WebSphere
4 11 (3.64%) MS Exchange
5 6 (1.99%) BizTalk Server
6 4 (1.32%) Exchange Server 2003
6 4 (1.32%) Exchange Server 2010
7 2 (0.66%) Exchange Server 2013
7 2 (0.66%) IIS
7 2 (0.66%) SharePoint 2013
7 2 (0.66%) Umbraco
8 1 (0.33%) IBM Notes
Applications
1 16 (5.30%) Microsoft Office
2 9 (2.98%) Microsoft Excel
3 6 (1.99%) Adobe Illustrator
3 6 (1.99%) Photoshop
4 2 (0.66%) Microsoft Project
5 1 (0.33%) MS Visio
Business Applications
1 58 (19.21%) Dynamics CRM
2 25 (8.28%) SAP CRM
3 13 (4.30%) SAP ERP
4 9 (2.98%) Magento
4 9 (2.98%) Salesforce.com CRM
4 9 (2.98%) SAP Hybris
5 7 (2.32%) Shopify
6 6 (1.99%) Eloqua
7 5 (1.66%) SAP SD
8 4 (1.32%) SAP CO
8 4 (1.32%) SAP FI
8 4 (1.32%) SAP FI/CO
9 3 (0.99%) FastStats
9 3 (0.99%) NetSuite
9 3 (0.99%) Sage 200
9 3 (0.99%) SAP MM
10 2 (0.66%) Dynamics AX
10 2 (0.66%) Dynamics GP
10 2 (0.66%) SAP Business One
10 2 (0.66%) SAP Retail
Cloud Services
1 23 (7.62%) Microsoft Azure
2 20 (6.62%) IaaS
2 20 (6.62%) PaaS
2 20 (6.62%) SaaS
3 13 (4.30%) Office 365
4 11 (3.64%) Google Analytics
5 4 (1.32%) Azure Active Directory
6 3 (0.99%) Dynamics 365
7 2 (0.66%) Amazon AWS
8 1 (0.33%) MailChimp
Communications & Networking
1 11 (3.64%) DNS
2 10 (3.31%) DHCP
3 9 (2.98%) WAN
4 8 (2.65%) Internet
5 6 (1.99%) TCP/IP
6 5 (1.66%) Firewall
7 3 (0.99%) Intranet
7 3 (0.99%) LAN
8 2 (0.66%) Extranet
8 2 (0.66%) FTP
8 2 (0.66%) HTTP
8 2 (0.66%) HTTPS
8 2 (0.66%) Remote Desktop
8 2 (0.66%) SMTP
8 2 (0.66%) SSL
8 2 (0.66%) Telnet
8 2 (0.66%) Wi-Fi
Database & Business Intelligence
1 63 (20.86%) SQL Server
2 40 (13.25%) SQL Server Integration Services
3 36 (11.92%) SQL Server Reporting Services
4 21 (6.95%) Data Warehouse
5 18 (5.96%) Apache Cassandra
5 18 (5.96%) SAP HANA
5 18 (5.96%) SQL Server 2016
5 18 (5.96%) SQL Server Analysis Services
6 16 (5.30%) SQL Server 2008
7 15 (4.97%) SAP BW
8 11 (3.64%) Azure SQL Database
9 9 (2.98%) BusinessObjects
10 8 (2.65%) SAP Data Services
11 6 (1.99%) Crystal Reports
11 6 (1.99%) OLAP
11 6 (1.99%) Power BI
11 6 (1.99%) SQL Server 2012
12 5 (1.66%) Big Data
13 4 (1.32%) Hadoop
14 2 (0.66%) MySQL
Development Applications
1 14 (4.64%) LSMW
2 11 (3.64%) JIRA
2 11 (3.64%) Visual Studio
3 7 (2.32%) Git (software)
4 6 (1.99%) Dreamweaver
5 4 (1.32%) Team Foundation Server
6 3 (0.99%) Selenium
6 3 (0.99%) SoapUI
6 3 (0.99%) Visual Studio Team System
6 3 (0.99%) VSS/SourceSafe
6 3 (0.99%) WebDriver
7 2 (0.66%) Eclipse
General
1 68 (22.52%) Finance
2 36 (11.92%) Marketing
3 31 (10.26%) Retail
4 16 (5.30%) Manufacturing
5 7 (2.32%) Legal
5 7 (2.32%) Multimedia
6 6 (1.99%) Games
7 4 (1.32%) Banking
8 3 (0.99%) Advertising
8 3 (0.99%) Billing
9 2 (0.66%) Pharmaceutical
10 1 (0.33%) Local Government
Job Titles
1 94 (31.13%) Developer
2 83 (27.48%) Analyst
3 42 (13.91%) Business Analyst
4 22 (7.28%) SAP Developer
5 21 (6.95%) ABAP Developer
6 19 (6.29%) Architect
6 19 (6.29%) IT Manager
6 19 (6.29%) Support Analyst
7 18 (5.96%) Administrator
8 16 (5.30%) SQL Developer
9 15 (4.97%) Project Manager
10 14 (4.64%) SAP Analyst
11 12 (3.97%) Applications Support
11 12 (3.97%) Solutions Architect
12 10 (3.31%) Applications Support Analyst
12 10 (3.31%) Consultant
12 10 (3.31%) CRM Analyst
12 10 (3.31%) IT Project Manager
12 10 (3.31%) Senior Analyst
13 9 (2.98%) .NET Developer
Libraries, Frameworks & Software Standards
1 44 (14.57%) HTML
2 38 (12.58%) CSS
3 26 (8.61%) HTML5
4 23 (7.62%) IDoc
5 21 (6.95%) BAPI
6 19 (6.29%) .NET
7 18 (5.96%) AngularJS
7 18 (5.96%) Node.js
8 17 (5.63%) Middleware
8 17 (5.63%) Web Services
9 14 (4.64%) SAP Smart Forms
10 12 (3.97%) ASP.NET
11 11 (3.64%) Web Dynpro
12 10 (3.31%) XML
13 9 (2.98%) jQuery
13 9 (2.98%) SAP Fiori
14 8 (2.65%) CSS3
14 8 (2.65%) SAP PI
15 7 (2.32%) ODBC
15 7 (2.32%) Sass
Miscellaneous
1 30 (9.93%) Analytical Skills
2 11 (3.64%) Management Information System
3 9 (2.98%) FMCG
3 9 (2.98%) User Experience
4 7 (2.32%) Mobile App
5 5 (1.66%) Enterprise Software
6 4 (1.32%) NHS
6 4 (1.32%) PMI
6 4 (1.32%) Social Media
7 3 (0.99%) Cyber Attack
7 3 (0.99%) Data Structures
7 3 (0.99%) Tandem
8 2 (0.66%) Clustering
8 2 (0.66%) Computer Science
8 2 (0.66%) Greenfield Project
8 2 (0.66%) Video Editing
9 1 (0.33%) Internet of Things
9 1 (0.33%) iPad
9 1 (0.33%) iSeries
9 1 (0.33%) Robotics
Operating Systems
1 29 (9.60%) Windows
2 23 (7.62%) Windows Server
3 14 (4.64%) Windows Server 2008
4 13 (4.30%) Windows Server 2012
5 8 (2.65%) Windows Server 2003
6 4 (1.32%) Windows 7
7 3 (0.99%) Windows 8
8 2 (0.66%) Linux
8 2 (0.66%) Unix
8 2 (0.66%) Windows 2000
8 2 (0.66%) Windows Vista
8 2 (0.66%) Windows XP
9 1 (0.33%) Windows 10
Processes & Methodologies
1 74 (24.50%) ERP
2 51 (16.89%) Agile Software Development
3 42 (13.91%) Stakeholder Management
4 40 (13.25%) E-Commerce
5 37 (12.25%) Project Management
6 25 (8.28%) Business Intelligence
7 23 (7.62%) Business Analysis
7 23 (7.62%) Change Management
7 23 (7.62%) Waterfall
8 22 (7.28%) ETL
8 22 (7.28%) Scrum
8 22 (7.28%) Systems Analysis
9 20 (6.62%) Analytics
9 20 (6.62%) Data Modelling
9 20 (6.62%) ITIL
10 19 (6.29%) Data Management
10 19 (6.29%) OO
11 18 (5.96%) Open Source
11 18 (5.96%) Process Improvement
11 18 (5.96%) Responsive Web Design
Programming Languages
1 82 (27.15%) SQL
2 35 (11.59%) Java
3 34 (11.26%) ABAP
4 33 (10.93%) JavaScript
5 29 (9.60%) C#
6 28 (9.27%) PHP
7 21 (6.95%) T-SQL
8 12 (3.97%) SAPscript
9 6 (1.99%) PowerShell
10 5 (1.66%) VB.NET
11 4 (1.32%) Apex Code
12 3 (0.99%) VB
13 1 (0.33%) VBA
Qualifications
1 16 (5.30%) Degree
2 11 (3.64%) PMI Certification
3 10 (3.31%) Microsoft Certification
4 7 (2.32%) PMP
5 5 (1.66%) MCSE
6 4 (1.32%) Cisco Certification
6 4 (1.32%) MCSA
7 2 (0.66%) APMP
7 2 (0.66%) CCNA
7 2 (0.66%) ISEB
7 2 (0.66%) MCSD
7 2 (0.66%) PRINCE2 Certification
7 2 (0.66%) PRINCE2 Practitioner
8 1 (0.33%) ACCA
8 1 (0.33%) CIMA
8 1 (0.33%) ISTQB Foundation Certification
8 1 (0.33%) Microsoft Certified Architect
Quality Assurance & Compliance
1 11 (3.64%) SLA
2 6 (1.99%) Data Quality
3 5 (1.66%) GDPR
System Software
1 16 (5.30%) Active Directory
2 5 (1.66%) Terminal Services
2 5 (1.66%) Virtual Desktop
3 4 (1.32%) VMware Infrastructure
4 2 (0.66%) VMware ESXi
4 2 (0.66%) XenApp
4 2 (0.66%) XenDesktop
Systems Management
1 2 (0.66%) Norton AntiVirus
1 2 (0.66%) SCCM
1 2 (0.66%) SCOM
1 2 (0.66%) Symantec Endpoint Protection
2 1 (0.33%) Data Guard
2 1 (0.33%) OpenView
2 1 (0.33%) SCDPM
2 1 (0.33%) WSUS
Vendors
1 71 (23.51%) Microsoft
2 70 (23.18%) SAP
3 27 (8.94%) hybris
4 26 (8.61%) Salesforce.com
5 25 (8.28%) Oracle
6 18 (5.96%) ATG
6 18 (5.96%) Demandware
6 18 (5.96%) IBM
7 15 (4.97%) Google
8 9 (2.98%) Pardot
9 8 (2.65%) Adobe
9 8 (2.65%) Remedy
9 8 (2.65%) Sage
10 7 (2.32%) Apple
11 6 (1.99%) HubSpot
11 6 (1.99%) Marketo
12 5 (1.66%) Cisco
12 5 (1.66%) iManage
13 4 (1.32%) Citrix
13 4 (1.32%) VMware