Period
to 17 January 2018

The following table provides summary statistics for permanent job vacancies advertised in Yorkshire with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 17 January 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
England > Yorkshire
6 months to
17 Jan 2018
Same period 2017 Same period 2016
Rank 100 88 72
Rank change year-on-year -12 -16 +30
Permanent jobs citing CRM 251 342 453
As % of all permanent IT jobs advertised in Yorkshire 2.61% 3.16% 3.66%
As % of the Processes & Methodologies category 2.89% 3.52% 4.08%
Number of salaries quoted 194 284 355
Yorkshire median annual salary £42,500 £45,000 £45,000
Median salary % change year-on-year -5.56% - -
10th Percentile £25,750 £25,000 £31,250
90th Percentile £57,500 £72,500 £70,000
England median annual salary £48,500 £47,500 £47,500
% change year-on-year +2.11% - -

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Yorkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Yorkshire
Permanent vacancies with a requirement for process or methodology skills 8,683 9,704 11,115
As % of all permanent IT jobs advertised in Yorkshire 90.37% 89.62% 89.81%
Number of salaries quoted 7,366 8,179 9,094
Yorkshire median annual salary £42,500 £41,500 £40,000
Median salary % change year-on-year +2.41% +3.75% -
10th Percentile £26,250 £26,250 £26,250
90th Percentile £60,000 £62,500 £60,000
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

CRM
Job Vacancy Trend in Yorkshire

Job postings citing CRM as a percentage of all IT jobs advertised in Yorkshire.

Job vacancy trend for CRM in Yorkshire

CRM
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Yorkshire.

Salary trend for CRM in Yorkshire

CRM
Salary Histogram in Yorkshire

The salary distribution of IT jobs citing CRM in Yorkshire over the 6 months to 17 January 2018.

Salary histogram for CRM in Yorkshire

CRM
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Yorkshire region over the 6 months to 17 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -19 133 £41,250 -8.33% 22
South Yorkshire +30 35 £45,000 +5.88% 10
North Yorkshire -10 33 £50,000 +11.11% 5
East Yorkshire +1 23 £45,000 +80.00% 1
CRM
England

For the 6 months to 17 January 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region with a requirement for CRM.

1 70 (27.89%) Microsoft
2 60 (23.90%) SQL
2 60 (23.90%) Dynamics CRM
3 56 (22.31%) SQL Server
3 56 (22.31%) ERP
4 52 (20.72%) SAP
5 44 (17.53%) Agile Software Development
6 43 (17.13%) Finance
7 36 (14.34%) Marketing
8 33 (13.15%) Stakeholder Management
8 33 (13.15%) Project Management
9 31 (12.35%) Salesforce.com
9 31 (12.35%) HTML
9 31 (12.35%) SQL Server Integration Services
10 30 (11.95%) C#
10 30 (11.95%) Windows
11 29 (11.55%) SharePoint
12 27 (10.76%) E-Commerce
12 27 (10.76%) SQL Server Reporting Services
13 25 (9.96%) Java
14 24 (9.56%) ABAP
14 24 (9.56%) .NET
14 24 (9.56%) Microsoft Office
15 23 (9.16%) JavaScript
15 23 (9.16%) CMS
16 22 (8.76%) Change Management
16 22 (8.76%) Retail
16 22 (8.76%) CSS
17 21 (8.37%) Data Warehouse
17 21 (8.37%) Data Management

CRM
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 29 (11.55%) SharePoint
2 23 (9.16%) CMS
3 15 (5.98%) MS Exchange
4 8 (3.19%) Apache Solr
4 8 (3.19%) Exchange Server 2013
4 8 (3.19%) SharePoint 2013
4 8 (3.19%) WebSphere
5 6 (2.39%) BizTalk Server
6 2 (0.80%) IIS
6 2 (0.80%) Skype for Business
6 2 (0.80%) Umbraco
7 1 (0.40%) IBM Notes
Applications
1 24 (9.56%) Microsoft Office
2 7 (2.79%) Microsoft Excel
3 2 (0.80%) Adobe Illustrator
3 2 (0.80%) Microsoft Project
3 2 (0.80%) Photoshop
Business Applications
1 60 (23.90%) Dynamics CRM
2 17 (6.77%) SAP CRM
3 13 (5.18%) Salesforce.com CRM
4 9 (3.59%) Magento
5 8 (3.19%) Eloqua
6 7 (2.79%) SAP Hybris
6 7 (2.79%) Shopify
7 6 (2.39%) SAP ERP
8 4 (1.59%) Dynamics AX
8 4 (1.59%) NetSuite
9 3 (1.20%) Unit4 Business World
10 2 (0.80%) Dynamics NAV
10 2 (0.80%) SAP Business One
10 2 (0.80%) SAP CO
10 2 (0.80%) SAP FI
10 2 (0.80%) SAP FI/CO
10 2 (0.80%) SAP MM
10 2 (0.80%) SAP PP
10 2 (0.80%) SAP Retail
10 2 (0.80%) SAP SD
Cloud Services
1 19 (7.57%) Microsoft Azure
2 11 (4.38%) Azure Active Directory
2 11 (4.38%) IaaS
2 11 (4.38%) PaaS
2 11 (4.38%) SaaS
3 10 (3.98%) Google Analytics
4 5 (1.99%) Dynamics 365
4 5 (1.99%) Office 365
5 3 (1.20%) Amazon AWS
5 3 (1.20%) Silverpop
6 1 (0.40%) CheetahMail
6 1 (0.40%) MailChimp
6 1 (0.40%) Responsys
Communications & Networking
1 11 (4.38%) DHCP
1 11 (4.38%) DNS
2 7 (2.79%) WAN
3 5 (1.99%) Firewall
3 5 (1.99%) Internet
4 3 (1.20%) LAN
4 3 (1.20%) Unified Communications
5 2 (0.80%) FTP
5 2 (0.80%) HTTP
5 2 (0.80%) HTTPS
5 2 (0.80%) Skype
5 2 (0.80%) SMTP
5 2 (0.80%) SSL
5 2 (0.80%) TCP/IP
5 2 (0.80%) Telnet
5 2 (0.80%) VoIP
5 2 (0.80%) Wi-Fi
6 1 (0.40%) Remote Desktop
Database & Business Intelligence
1 56 (22.31%) SQL Server
2 31 (12.35%) SQL Server Integration Services
3 27 (10.76%) SQL Server Reporting Services
4 21 (8.37%) Data Warehouse
5 12 (4.78%) SAP HANA
6 11 (4.38%) SQL Server Analysis Services
7 9 (3.59%) SAP BW
8 8 (3.19%) Apache Cassandra
9 7 (2.79%) OLAP
9 7 (2.79%) SQL Server 2016
10 6 (2.39%) Crystal Reports
10 6 (2.39%) SQL Server 2008
11 5 (1.99%) SQL Server 2012
12 4 (1.59%) Big Data
13 3 (1.20%) Azure SQL Database
13 3 (1.20%) BusinessObjects
13 3 (1.20%) MySQL
13 3 (1.20%) OLTP
14 2 (0.80%) MS Access
14 2 (0.80%) Oracle Database 12c
Development Applications
1 12 (4.78%) LSMW
2 11 (4.38%) JIRA
2 11 (4.38%) Visual Studio
3 7 (2.79%) Git (software)
4 5 (1.99%) Team Foundation Server
5 4 (1.59%) Visual Studio Team System
6 3 (1.20%) ERwin
6 3 (1.20%) Selenium
6 3 (1.20%) SoapUI
6 3 (1.20%) VSS/SourceSafe
6 3 (1.20%) WebDriver
7 2 (0.80%) Dreamweaver
General
1 43 (17.13%) Finance
2 36 (14.34%) Marketing
3 22 (8.76%) Retail
4 10 (3.98%) Manufacturing
5 9 (3.59%) Advertising
6 7 (2.79%) Multimedia
7 6 (2.39%) Legal
8 4 (1.59%) Banking
9 3 (1.20%) Billing
9 3 (1.20%) Local Government
10 1 (0.40%) Financial Institution
10 1 (0.40%) Games
10 1 (0.40%) Pharmaceutical
Job Titles
1 66 (26.29%) Developer
2 63 (25.10%) Analyst
3 28 (11.16%) Architect
4 25 (9.96%) Business Analyst
5 23 (9.16%) IT Manager
6 16 (6.37%) Solutions Architect
6 16 (6.37%) Support Analyst
7 15 (5.98%) Project Manager
8 14 (5.58%) ABAP Developer
8 14 (5.58%) SAP Developer
9 12 (4.78%) Applications Support
9 12 (4.78%) Senior Manager
9 12 (4.78%) SQL Developer
10 11 (4.38%) Administrator
10 11 (4.38%) CRM Analyst
11 10 (3.98%) Applications Support Analyst
11 10 (3.98%) SAP Analyst
11 10 (3.98%) Senior IT Manager
11 10 (3.98%) Web Developer
12 9 (3.59%) Data Architect
Libraries, Frameworks & Software Standards
1 31 (12.35%) HTML
2 24 (9.56%) .NET
3 22 (8.76%) CSS
4 19 (7.57%) IDoc
5 16 (6.37%) Web Services
6 15 (5.98%) HTML5
7 14 (5.58%) BAPI
8 13 (5.18%) Middleware
9 12 (4.78%) SAP Smart Forms
10 11 (4.38%) jQuery
11 9 (3.59%) ASP.NET
11 9 (3.59%) XML
12 8 (3.19%) AngularJS
12 8 (3.19%) CSS3
12 8 (3.19%) Node.js
12 8 (3.19%) SAP PI
13 7 (2.79%) ODBC
13 7 (2.79%) Sass
14 6 (2.39%) SAP Fiori
14 6 (2.39%) Web Dynpro
Miscellaneous
1 19 (7.57%) Analytical Skills
2 11 (4.38%) Management Information System
3 10 (3.98%) User Experience
4 7 (2.79%) FMCG
5 5 (1.99%) Enterprise Software
5 5 (1.99%) Social Media
6 4 (1.59%) Hybrid Cloud
7 3 (1.20%) Mobile App
7 3 (1.20%) PMI
7 3 (1.20%) Tandem
7 3 (1.20%) Taxonomies
8 2 (0.80%) Data Structures
8 2 (0.80%) NHS
8 2 (0.80%) Video Editing
9 1 (0.40%) Clustering
9 1 (0.40%) Data Centre
9 1 (0.40%) Driving Licence
9 1 (0.40%) Greenfield Project
9 1 (0.40%) iPad
9 1 (0.40%) iSeries
Operating Systems
1 30 (11.95%) Windows
2 15 (5.98%) Windows Server
3 14 (5.58%) Windows Server 2008
4 12 (4.78%) Windows 7
4 12 (4.78%) Windows Server 2012
5 3 (1.20%) Windows Server 2003
5 3 (1.20%) Windows Vista
5 3 (1.20%) Windows XP
6 2 (0.80%) Linux
6 2 (0.80%) Unix
6 2 (0.80%) Windows 8
7 1 (0.40%) Windows 10
7 1 (0.40%) Windows 2000
Processes & Methodologies
1 56 (22.31%) ERP
2 44 (17.53%) Agile Software Development
3 33 (13.15%) Project Management
3 33 (13.15%) Stakeholder Management
4 27 (10.76%) E-Commerce
5 22 (8.76%) Change Management
6 21 (8.37%) Data Integration
6 21 (8.37%) Data Management
6 21 (8.37%) Mentoring
7 20 (7.97%) Business Intelligence
8 18 (7.17%) ETL
9 17 (6.77%) ITIL
9 17 (6.77%) SDLC
10 15 (5.98%) Digital Marketing
10 15 (5.98%) Process Improvement
10 15 (5.98%) Systems Analysis
11 14 (5.58%) Business Analysis
11 14 (5.58%) Data Modelling
11 14 (5.58%) Marketing Automation
12 13 (5.18%) Email Marketing
Programming Languages
1 60 (23.90%) SQL
2 30 (11.95%) C#
3 25 (9.96%) Java
4 24 (9.56%) ABAP
5 23 (9.16%) JavaScript
6 17 (6.77%) PHP
7 13 (5.18%) T-SQL
8 8 (3.19%) SAPscript
9 3 (1.20%) VB
10 2 (0.80%) Apex Code
10 2 (0.80%) PowerShell
11 1 (0.40%) C
11 1 (0.40%) VB.NET
Qualifications
1 16 (6.37%) Degree
2 13 (5.18%) Microsoft Certification
3 8 (3.19%) PMI Certification
4 6 (2.39%) Cisco Certification
4 6 (2.39%) MCSA
5 5 (1.99%) PMP
6 4 (1.59%) CCNA
6 4 (1.59%) MCSE
7 2 (0.80%) ACCA
7 2 (0.80%) APMP
7 2 (0.80%) CIMA
7 2 (0.80%) MCSD
7 2 (0.80%) PRINCE2 Certification
7 2 (0.80%) PRINCE2 Practitioner
8 1 (0.40%) Microsoft Certified Architect
8 1 (0.40%) Security Cleared
Quality Assurance & Compliance
1 9 (3.59%) SLA
2 8 (3.19%) Data Quality
3 5 (1.99%) GDPR
4 1 (0.40%) Cyber Essentials
4 1 (0.40%) ISO/IEC 27001
System Software
1 16 (6.37%) Active Directory
2 5 (1.99%) Terminal Services
2 5 (1.99%) Virtual Desktop
3 3 (1.20%) VMware Infrastructure
4 2 (0.80%) XenApp
4 2 (0.80%) XenDesktop
Systems Management
1 6 (2.39%) Norton AntiVirus
1 6 (2.39%) Symantec Endpoint Protection
2 2 (0.80%) Data Guard
3 1 (0.40%) WSUS
Vendors
1 70 (27.89%) Microsoft
2 52 (20.72%) SAP
3 31 (12.35%) Salesforce.com
4 16 (6.37%) Oracle
5 15 (5.98%) hybris
6 14 (5.58%) Google
7 9 (3.59%) Capita
8 8 (3.19%) Adobe
8 8 (3.19%) ATG
8 8 (3.19%) Demandware
8 8 (3.19%) HubSpot
8 8 (3.19%) IBM
8 8 (3.19%) Marketo
8 8 (3.19%) Pardot
8 8 (3.19%) Siebel
9 7 (2.79%) Apple
10 6 (2.39%) Remedy
10 6 (2.39%) Symantec
10 6 (2.39%) Twitter
11 5 (1.99%) iManage