Period
to 21 November 2018

The following table provides summary statistics for permanent job vacancies advertised in Yorkshire with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 21 November 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
England > Yorkshire
6 months to
21 Nov 2018
Same period 2017 Same period 2016
Rank 117 84 81
Rank change year-on-year -33 -3 -8
Permanent jobs citing CRM 207 310 352
As % of all permanent IT jobs advertised in Yorkshire 2.46% 3.13% 3.17%
As % of the Processes & Methodologies category 2.68% 3.42% 3.46%
Number of salaries quoted 185 251 298
Yorkshire median annual salary £40,000 £42,500 £43,500
Median salary % change year-on-year -5.88% -2.30% -3.33%
10th Percentile £25,000 £27,500 £25,000
90th Percentile £57,500 £60,000 £70,000
England median annual salary £47,500 £47,500 £47,500

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Yorkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Yorkshire
Permanent vacancies with a requirement for process or methodology skills 7,720 9,077 10,187
As % of all permanent IT jobs advertised in Yorkshire 91.64% 91.72% 91.64%
Number of salaries quoted 6,284 7,617 8,567
Yorkshire median annual salary £42,500 £42,500 £41,000
Median salary % change year-on-year - +3.66% +2.50%
10th Percentile £26,250 £26,250 £26,000
90th Percentile £62,203 £60,000 £62,500
England median annual salary £52,500 £50,000 £50,000
% change year-on-year +5.00% - +5.26%

CRM
Job Vacancy Trend in Yorkshire

Job postings citing CRM as a percentage of all IT jobs advertised in Yorkshire.

Job vacancy trend for CRM in Yorkshire

CRM
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Yorkshire.

Salary trend for CRM in Yorkshire

CRM
Salary Histogram in Yorkshire

The salary distribution of IT jobs citing CRM in Yorkshire over the 6 months to 21 November 2018.

Salary histogram for CRM in Yorkshire

CRM
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Yorkshire region over the 6 months to 21 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +10 135 £41,250 -1.79% 43
South Yorkshire -5 45 £35,000 -17.65% 20
North Yorkshire -42 23 £35,000 -22.22% 9
East Yorkshire -22 1 £32,500 -27.78% 1
CRM
England

For the 6 months to 21 November 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Yorkshire region with a requirement for CRM.

1 85 (41.06%) Microsoft
2 60 (28.99%) Dynamics CRM
3 59 (28.50%) Finance
4 57 (27.54%) SQL
5 44 (21.26%) ERP
6 35 (16.91%) SQL Server
7 32 (15.46%) Salesforce.com
8 31 (14.98%) Agile Software Development
8 31 (14.98%) Dynamics 365
9 27 (13.04%) .NET
10 26 (12.56%) JavaScript
11 25 (12.08%) Microsoft Azure
12 24 (11.59%) C#
12 24 (11.59%) Windows
13 23 (11.11%) Analytical Skills
14 21 (10.14%) SharePoint
14 21 (10.14%) Microsoft Office
14 21 (10.14%) Data Management
14 21 (10.14%) Degree
15 20 (9.66%) SAP
15 20 (9.66%) ITIL
15 20 (9.66%) Microsoft Excel
16 19 (9.18%) Stakeholder Management
17 18 (8.70%) Manufacturing
18 17 (8.21%) Sage
19 16 (7.73%) Microsoft Certification
19 16 (7.73%) Business Intelligence
19 16 (7.73%) HTML
19 16 (7.73%) Systems Analysis
20 15 (7.25%) Java

CRM
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (10.14%) SharePoint
2 5 (2.42%) Confluence
3 2 (0.97%) Apache
3 2 (0.97%) BizTalk Server
3 2 (0.97%) MS Exchange
3 2 (0.97%) SAS
3 2 (0.97%) Umbraco
4 1 (0.48%) CMS
4 1 (0.48%) EPiServer
4 1 (0.48%) IIS
4 1 (0.48%) nginx
4 1 (0.48%) Skype for Business
4 1 (0.48%) Tomcat
Applications
1 21 (10.14%) Microsoft Office
2 20 (9.66%) Microsoft Excel
3 7 (3.38%) Microsoft PowerPoint
4 2 (0.97%) Spreadsheet
5 1 (0.48%) MS Visio
5 1 (0.48%) Weka
Business Applications
1 60 (28.99%) Dynamics CRM
2 10 (4.83%) SAP Business One
3 9 (4.35%) NetSuite
4 5 (2.42%) Dynamics NAV
5 4 (1.93%) Infor M3
5 4 (1.93%) Movex
5 4 (1.93%) Sage CRM
5 4 (1.93%) Salesforce.com CRM
6 3 (1.45%) Dynamics AX
6 3 (1.45%) Eloqua
6 3 (1.45%) SAP CRM
6 3 (1.45%) SAP ERP
7 2 (0.97%) Dynamics GP
7 2 (0.97%) Infor LN
7 2 (0.97%) Visualfiles
8 1 (0.48%) Carpe Diem
8 1 (0.48%) Elite 3E
8 1 (0.48%) Infor CloudSuite
8 1 (0.48%) SAP IBP
8 1 (0.48%) SAP MDG
Cloud Services
1 31 (14.98%) Dynamics 365
2 25 (12.08%) Microsoft Azure
3 12 (5.80%) Office 365
4 9 (4.35%) SaaS
5 8 (3.86%) Amazon AWS
6 6 (2.90%) IaaS
7 2 (0.97%) Cloud Computing
8 1 (0.48%) Adobe Analytics
8 1 (0.48%) AWS Lambda
8 1 (0.48%) G Suite
8 1 (0.48%) Google Analytics
8 1 (0.48%) npm
8 1 (0.48%) NuGet
8 1 (0.48%) Serverless
8 1 (0.48%) SuccessFactors
Communications & Networking
1 9 (4.35%) VoIP
2 8 (3.86%) Firewall
2 8 (3.86%) VPN
2 8 (3.86%) WAN
3 7 (3.38%) Intranet
3 7 (3.38%) LAN
3 7 (3.38%) Wireless
4 6 (2.90%) IPsec
4 6 (2.90%) Network Security
5 5 (2.42%) BIG-IP
5 5 (2.42%) Cisco ASA
5 5 (2.42%) Cisco Wireless
5 5 (2.42%) DMVPN
5 5 (2.42%) F5 BIG-IP LTM
5 5 (2.42%) HSRP
5 5 (2.42%) Internet
5 5 (2.42%) MPLS
5 5 (2.42%) VLAN
5 5 (2.42%) VPLS
5 5 (2.42%) Wireshark
Database & Business Intelligence
1 35 (16.91%) SQL Server
2 14 (6.76%) SQL Server Integration Services
3 13 (6.28%) SQL Server Reporting Services
4 10 (4.83%) Crystal Reports
5 7 (3.38%) Data Warehouse
5 7 (3.38%) Relational Database
6 6 (2.90%) MySQL
6 6 (2.90%) SQL Server Analysis Services
7 4 (1.93%) Power BI
8 3 (1.45%) BusinessObjects
8 3 (1.45%) SAP HANA
9 2 (0.97%) Data Mart
9 2 (0.97%) DB2
9 2 (0.97%) GIS
9 2 (0.97%) QlikView
9 2 (0.97%) SQL Server 2008
9 2 (0.97%) SQL Server 2016
10 1 (0.48%) Azure SQL Data Warehouse
10 1 (0.48%) MongoDB
10 1 (0.48%) NoSQL
Development Applications
1 12 (5.80%) Visual Studio
2 7 (3.38%) JIRA
3 6 (2.90%) Selenium
4 5 (2.42%) Git (software)
5 3 (1.45%) Eclipse
5 3 (1.45%) IntelliJ
5 3 (1.45%) MSI
6 2 (0.97%) Subversion
6 2 (0.97%) Team Foundation Server
6 2 (0.97%) TeamCity
7 1 (0.48%) Grunt
7 1 (0.48%) gulp
7 1 (0.48%) Hudson
7 1 (0.48%) Jenkins
7 1 (0.48%) Moq
7 1 (0.48%) Octopus Deploy
7 1 (0.48%) Sonatype Nexus
7 1 (0.48%) SpecFlow
7 1 (0.48%) WebDriver
7 1 (0.48%) webpack
General
1 59 (28.50%) Finance
2 18 (8.70%) Manufacturing
3 15 (7.25%) Retail
4 14 (6.76%) Marketing
5 7 (3.38%) Advertising
6 6 (2.90%) Telecoms
7 3 (1.45%) Billing
7 3 (1.45%) Legal
8 2 (0.97%) Aerospace
8 2 (0.97%) Automotive
8 2 (0.97%) Back Office
8 2 (0.97%) French Language
8 2 (0.97%) Games
8 2 (0.97%) German Language
9 1 (0.48%) Financial Institution
9 1 (0.48%) General Ledger
9 1 (0.48%) Publishing
Job Titles
1 38 (18.36%) Developer
2 32 (15.46%) Analyst
2 32 (15.46%) Consultant
3 17 (8.21%) Applications Support
4 15 (7.25%) CRM Consultant
5 14 (6.76%) Architect
6 13 (6.28%) Systems Analyst
7 12 (5.80%) Business Systems Analyst
8 11 (5.31%) Implementation Consultant
8 11 (5.31%) Support Engineer
9 10 (4.83%) Dynamics CRM Consultant
9 10 (4.83%) Support Analyst
10 9 (4.35%) Applications Engineer
10 9 (4.35%) Applications Manager
10 9 (4.35%) Applications Support Engineer
11 8 (3.86%) Administrator
11 8 (3.86%) IT Technician
11 8 (3.86%) Solutions Consultant
12 7 (3.38%) C# Developer
12 7 (3.38%) Senior Developer
Libraries, Frameworks & Software Standards
1 27 (13.04%) .NET
2 16 (7.73%) HTML
3 13 (6.28%) CSS
4 10 (4.83%) ASP.NET
5 9 (4.35%) Web Services
6 8 (3.86%) REST
7 7 (3.38%) AngularJS
8 6 (2.90%) JSON
9 5 (2.42%) ASP.NET MVC
9 5 (2.42%) jQuery
9 5 (2.42%) XML
10 4 (1.93%) SOAP
11 3 (1.45%) Angular 2
11 3 (1.45%) ASP.NET Web API
11 3 (1.45%) Express
11 3 (1.45%) IDoc
11 3 (1.45%) SAP ALE
11 3 (1.45%) Twitter Bootstrap
11 3 (1.45%) Vue.js
11 3 (1.45%) XSLT
Miscellaneous
1 23 (11.11%) Analytical Skills
2 12 (5.80%) Computer Science
2 12 (5.80%) Management Information System
3 11 (5.31%) NHS
4 7 (3.38%) Self-Motivation
5 5 (2.42%) Greenfield Project
6 4 (1.93%) Driving Licence
6 4 (1.93%) User Experience
7 3 (1.45%) FMCG
7 3 (1.45%) Social Media
8 1 (0.48%) Blog
8 1 (0.48%) Cloud Native
8 1 (0.48%) Data Structures
8 1 (0.48%) Enterprise Software
8 1 (0.48%) Fintech
8 1 (0.48%) IVR
8 1 (0.48%) Mobile App
Operating Systems
1 24 (11.59%) Windows
2 13 (6.28%) Windows Server
3 8 (3.86%) Windows Server 2012
4 6 (2.90%) Windows Server 2008
5 5 (2.42%) Windows 7
6 4 (1.93%) Linux
7 3 (1.45%) Windows 10
8 2 (0.97%) Android
8 2 (0.97%) Apple iOS
8 2 (0.97%) Unix
8 2 (0.97%) Windows 8
8 2 (0.97%) Windows Server 2003
9 1 (0.48%) AIX
9 1 (0.48%) Debian
9 1 (0.48%) Ubuntu
Processes & Methodologies
1 44 (21.26%) ERP
2 31 (14.98%) Agile Software Development
3 21 (10.14%) Data Management
4 20 (9.66%) ITIL
5 19 (9.18%) Stakeholder Management
6 16 (7.73%) Business Intelligence
6 16 (7.73%) Systems Analysis
7 15 (7.25%) MVC
8 14 (6.76%) Project Management
9 11 (5.31%) PRINCE2
9 11 (5.31%) Workflow
10 10 (4.83%) Customer Requirements
10 10 (4.83%) Problem-Solving
10 10 (4.83%) Robotic Process Automation
11 9 (4.35%) Business Development
11 9 (4.35%) Cybersecurity
11 9 (4.35%) Incident Management
11 9 (4.35%) Service Management
12 8 (3.86%) Line Management
12 8 (3.86%) Mathematics
Programming Languages
1 57 (27.54%) SQL
2 26 (12.56%) JavaScript
3 24 (11.59%) C#
4 15 (7.25%) Java
5 7 (3.38%) PowerShell
5 7 (3.38%) T-SQL
6 4 (1.93%) PHP
7 3 (1.45%) ABAP
8 2 (0.97%) C
8 2 (0.97%) Python
9 1 (0.48%) C++
9 1 (0.48%) MATLAB
9 1 (0.48%) Natural
9 1 (0.48%) Perl
9 1 (0.48%) PL/SQL
9 1 (0.48%) RPG
9 1 (0.48%) Ruby
9 1 (0.48%) SAPscript
9 1 (0.48%) Shell Script
9 1 (0.48%) XPath
Qualifications
1 21 (10.14%) Degree
2 16 (7.73%) Microsoft Certification
3 7 (3.38%) Computer Science Degree
4 5 (2.42%) MCSA
5 4 (1.93%) MCSE
6 3 (1.45%) DBS Check
6 3 (1.45%) MCDST
6 3 (1.45%) PRINCE2 Practitioner
7 2 (0.97%) ACCA
7 2 (0.97%) CIMA
8 1 (0.48%) CISSP
8 1 (0.48%) ITIL Certification
8 1 (0.48%) MCSD
8 1 (0.48%) Microsoft Certified Architect
Quality Assurance & Compliance
1 7 (3.38%) SLA
2 5 (2.42%) ISO/IEC 27001
2 5 (2.42%) QA
3 1 (0.48%) Data Quality
3 1 (0.48%) GDPR
3 1 (0.48%) ISO 9001
3 1 (0.48%) PCI DSS
3 1 (0.48%) Sarbanes-Oxley
System Software
1 8 (3.86%) Active Directory
2 6 (2.90%) VMware Infrastructure
3 2 (0.97%) Hyper-V
4 1 (0.48%) Docker
4 1 (0.48%) Terminal Services
4 1 (0.48%) Virtual Desktop
4 1 (0.48%) Virtual Machines
Systems Management
1 5 (2.42%) Cisco Prime
1 5 (2.42%) Nagios
1 5 (2.42%) Packer
1 5 (2.42%) WhatsUp Gold
2 1 (0.48%) Kubernetes
Vendors
1 85 (41.06%) Microsoft
2 32 (15.46%) Salesforce.com
3 20 (9.66%) SAP
4 17 (8.21%) Sage
5 13 (6.28%) Oracle
6 10 (4.83%) IFS
6 10 (4.83%) Infor
7 7 (3.38%) Epicor
8 6 (2.90%) Ariba
8 6 (2.90%) Blue Prism
8 6 (2.90%) Cisco
8 6 (2.90%) JD Edwards
8 6 (2.90%) UiPath
8 6 (2.90%) VMware
9 5 (2.42%) Citrix
9 5 (2.42%) Fortinet
9 5 (2.42%) ScanSafe
9 5 (2.42%) Tableau
9 5 (2.42%) Xero
9 5 (2.42%) Zscaler