Period
to 21 July 2018

The following table provides summary statistics for permanent job vacancies advertised in Yorkshire with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 21 July 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
England > Yorkshire
6 months to
21 Jul 2018
Same period 2017 Same period 2016
Rank 115 71 72
Rank change year-on-year -44 +1 +22
Permanent jobs citing CRM 226 437 453
As % of all permanent IT jobs advertised in Yorkshire 2.35% 4.09% 3.80%
As % of the Processes & Methodologies category 2.54% 4.43% 4.21%
Number of salaries quoted 187 372 380
Yorkshire median annual salary £45,000 £45,000 £41,000
Median salary % change year-on-year - +9.76% +2.50%
10th Percentile £27,500 £31,250 £26,250
90th Percentile £65,000 £63,750 £62,750
England median annual salary £50,000 £47,500 £47,000
% change year-on-year +5.26% +1.06% -1.05%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Yorkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Yorkshire
Permanent vacancies with a requirement for process or methodology skills 8,901 9,863 10,754
As % of all permanent IT jobs advertised in Yorkshire 92.49% 92.25% 90.17%
Number of salaries quoted 7,473 8,399 8,922
Yorkshire median annual salary £44,000 £42,500 £40,000
Median salary % change year-on-year +3.53% +6.25% -
10th Percentile £26,250 £26,250 £26,000
90th Percentile £62,500 £61,250 £61,250
England median annual salary £50,000 £50,000 £50,000

CRM
Job Vacancy Trend in Yorkshire

Job postings citing CRM as a percentage of all IT jobs advertised in Yorkshire.

Job vacancy trend for CRM in Yorkshire

CRM
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Yorkshire.

Salary trend for CRM in Yorkshire

CRM
Salary Histogram in Yorkshire

The salary distribution of IT jobs citing CRM in Yorkshire over the 6 months to 21 July 2018.

Salary histogram for CRM in Yorkshire

CRM
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Yorkshire region over the 6 months to 21 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -27 155 £45,000 - 27
South Yorkshire -13 34 £35,000 -10.26% 9
North Yorkshire -56 13 £40,000 -20.00% 3
East Yorkshire -17 1 £45,000 - 1
CRM
England

For the 6 months to 21 July 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Yorkshire region with a requirement for CRM.

1 87 (38.50%) Microsoft
2 84 (37.17%) Dynamics CRM
3 64 (28.32%) Finance
4 53 (23.45%) SQL
5 49 (21.68%) Salesforce.com
5 49 (21.68%) ERP
6 39 (17.26%) Agile Software Development
7 38 (16.81%) JavaScript
8 37 (16.37%) SQL Server
8 37 (16.37%) Dynamics 365
9 35 (15.49%) C#
10 34 (15.04%) .NET
11 33 (14.60%) Project Management
12 32 (14.16%) SAP
13 30 (13.27%) Advertising
14 28 (12.39%) Microsoft Azure
15 24 (10.62%) Retail
16 23 (10.18%) Sage
17 22 (9.73%) Microsoft Certification
17 22 (9.73%) Analytical Skills
18 21 (9.29%) Infor
18 21 (9.29%) NetSuite
19 20 (8.85%) Microsoft Office
20 19 (8.41%) SharePoint
20 19 (8.41%) Epicor
20 19 (8.41%) SAP Business One
21 18 (7.96%) Amazon AWS
21 18 (7.96%) E-Commerce
21 18 (7.96%) Windows
21 18 (7.96%) TDD

CRM
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (8.41%) SharePoint
2 4 (1.77%) CMS
3 3 (1.33%) BizTalk Server
4 2 (0.88%) Exchange Server 2013
4 2 (0.88%) MS Exchange
4 2 (0.88%) SharePoint 2013
5 1 (0.44%) Apache Spark
5 1 (0.44%) Skype for Business
Applications
1 20 (8.85%) Microsoft Office
2 12 (5.31%) Microsoft Excel
3 4 (1.77%) Spreadsheet
4 3 (1.33%) Microsoft Project
5 2 (0.88%) Microsoft PowerPoint
Business Applications
1 84 (37.17%) Dynamics CRM
2 21 (9.29%) NetSuite
3 19 (8.41%) SAP Business One
4 13 (5.75%) Dynamics AX
5 11 (4.87%) Salesforce.com CRM
6 8 (3.54%) Eloqua
7 3 (1.33%) Carpe Diem
7 3 (1.33%) Dynamics NAV
7 3 (1.33%) Elite 3E
8 2 (0.88%) BPCS
8 2 (0.88%) Dynamics GP
8 2 (0.88%) Infor LN
8 2 (0.88%) JDE OneWorld
8 2 (0.88%) SAP CRM
8 2 (0.88%) SAP ERP
8 2 (0.88%) SAP SD
9 1 (0.44%) SAP FI
9 1 (0.44%) SAP MM
9 1 (0.44%) SAP PP
9 1 (0.44%) SAP WM
Cloud Services
1 37 (16.37%) Dynamics 365
2 28 (12.39%) Microsoft Azure
3 18 (7.96%) Amazon AWS
4 8 (3.54%) Office 365
5 2 (0.88%) Azure Active Directory
5 2 (0.88%) CallidusCloud
5 2 (0.88%) IaaS
5 2 (0.88%) SaaS
6 1 (0.44%) Mailgun
6 1 (0.44%) Salesforce Service Cloud
6 1 (0.44%) Silverpop
6 1 (0.44%) SuccessFactors
Communications & Networking
1 7 (3.10%) Internet
2 5 (2.21%) DHCP
2 5 (2.21%) DNS
2 5 (2.21%) TCP/IP
2 5 (2.21%) VPN
3 4 (1.77%) VoIP
3 4 (1.77%) Wireless
4 3 (1.33%) Firewall
4 3 (1.33%) Skype
4 3 (1.33%) SMS
5 2 (0.88%) LAN
5 2 (0.88%) Unified Communications
5 2 (0.88%) WAN
6 1 (0.44%) Bluetooth
6 1 (0.44%) DSL
6 1 (0.44%) FTP
6 1 (0.44%) Intranet
6 1 (0.44%) ISDN
6 1 (0.44%) PBX
6 1 (0.44%) SSL
Database & Business Intelligence
1 37 (16.37%) SQL Server
2 16 (7.08%) SQL Server Reporting Services
3 13 (5.75%) SQL Server Integration Services
4 12 (5.31%) Big Data
5 10 (4.42%) SQL Server Analysis Services
6 9 (3.98%) Crystal Reports
6 9 (3.98%) Data Warehouse
7 8 (3.54%) Relational Database
8 4 (1.77%) Power BI
8 4 (1.77%) SQL Server 2012
9 3 (1.33%) Azure SQL Database
9 3 (1.33%) BusinessObjects
10 2 (0.88%) MySQL
10 2 (0.88%) SQL Server 2016
11 1 (0.44%) Apache Hive
11 1 (0.44%) HBase
11 1 (0.44%) MongoDB
11 1 (0.44%) Pentaho
11 1 (0.44%) Redis
11 1 (0.44%) SAP HANA
Development Applications
1 11 (4.87%) Team Foundation Server
2 6 (2.65%) Git (software)
3 4 (1.77%) Octopus Deploy
3 4 (1.77%) TeamCity
3 4 (1.77%) Visual Studio
4 2 (0.88%) Eclipse
4 2 (0.88%) IntelliJ
5 1 (0.44%) Jenkins
5 1 (0.44%) LSMW
5 1 (0.44%) Selenium
5 1 (0.44%) WebDriver
General
1 64 (28.32%) Finance
2 30 (13.27%) Advertising
3 24 (10.62%) Retail
4 16 (7.08%) Manufacturing
5 12 (5.31%) Marketing
6 8 (3.54%) Telecoms
7 3 (1.33%) Legal
8 2 (0.88%) Aerospace
8 2 (0.88%) Automotive
8 2 (0.88%) Back Office
8 2 (0.88%) French Language
8 2 (0.88%) Games
8 2 (0.88%) German Language
9 1 (0.44%) Billing
9 1 (0.44%) Financial Institution
Job Titles
1 50 (22.12%) Developer
2 33 (14.60%) Architect
3 32 (14.16%) Consultant
4 27 (11.95%) Analyst
5 22 (9.73%) Solutions Architect
6 20 (8.85%) CRM Consultant
6 20 (8.85%) Dynamics CRM Consultant
7 14 (6.19%) CRM Developer
8 11 (4.87%) Administrator
9 10 (4.42%) Applications Support
9 10 (4.42%) CRM Architect
9 10 (4.42%) Senior Manager
10 9 (3.98%) Systems Analyst
11 8 (3.54%) Finance Manager
12 7 (3.10%) CRM Solutions Architect
12 7 (3.10%) Data Manager
12 7 (3.10%) IT Support
12 7 (3.10%) Microsoft CRM Consultant
12 7 (3.10%) Technical Architect
13 6 (2.65%) Python Developer
Libraries, Frameworks & Software Standards
1 34 (15.04%) .NET
2 14 (6.19%) HTML
3 13 (5.75%) ASP.NET
4 11 (4.87%) CSS
5 8 (3.54%) jQuery
5 8 (3.54%) WCF
5 8 (3.54%) Web Services
6 7 (3.10%) AngularJS
6 7 (3.10%) SOAP
6 7 (3.10%) XML
7 6 (2.65%) ASP.NET Web API
8 5 (2.21%) HTML5
8 5 (2.21%) JSON
8 5 (2.21%) Mason
9 4 (1.77%) .NET Framework
9 4 (1.77%) Backbone.js
9 4 (1.77%) CSS3
9 4 (1.77%) Express
9 4 (1.77%) RESTful
9 4 (1.77%) Twitter Bootstrap
Miscellaneous
1 22 (9.73%) Analytical Skills
2 9 (3.98%) Social Media
3 7 (3.10%) Management Information System
4 6 (2.65%) e-Learning
5 5 (2.21%) Greenfield Project
5 5 (2.21%) User Experience
6 4 (1.77%) Self-Motivation
7 3 (1.33%) Computer Science
7 3 (1.33%) FMCG
7 3 (1.33%) NHS
7 3 (1.33%) Public Cloud
8 2 (0.88%) Mobile App
9 1 (0.44%) DataPower
9 1 (0.44%) Driving Licence
9 1 (0.44%) Fintech
9 1 (0.44%) Hybrid Cloud
9 1 (0.44%) IVR
Operating Systems
1 18 (7.96%) Windows
2 6 (2.65%) Linux
2 6 (2.65%) Windows 7
3 5 (2.21%) Windows Server
4 4 (1.77%) Windows Server 2008
4 4 (1.77%) Windows Server 2012
5 3 (1.33%) Windows 10
6 2 (0.88%) Android
6 2 (0.88%) Apple iOS
7 1 (0.44%) Debian
7 1 (0.44%) Ubuntu
7 1 (0.44%) Windows Vista
7 1 (0.44%) Windows XP
Processes & Methodologies
1 49 (21.68%) ERP
2 39 (17.26%) Agile Software Development
3 33 (14.60%) Project Management
4 18 (7.96%) E-Commerce
4 18 (7.96%) TDD
5 17 (7.52%) Data Management
6 15 (6.64%) ETL
6 15 (6.64%) Stakeholder Management
7 14 (6.19%) ITIL
8 13 (5.75%) BDD
8 13 (5.75%) Mentoring
8 13 (5.75%) Workflow
9 12 (5.31%) Change Management
9 12 (5.31%) MVC
9 12 (5.31%) OO
10 10 (4.42%) Data Science
10 10 (4.42%) Translating Business Requirements
11 9 (3.98%) Business Intelligence
11 9 (3.98%) Information Security
12 8 (3.54%) Business Analysis
Programming Languages
1 53 (23.45%) SQL
2 38 (16.81%) JavaScript
3 35 (15.49%) C#
4 15 (6.64%) Java
5 14 (6.19%) T-SQL
6 10 (4.42%) Python
7 5 (2.21%) PowerShell
7 5 (2.21%) Ruby
8 4 (1.77%) Apex Code
8 4 (1.77%) PHP
9 3 (1.33%) Shell Script
10 2 (0.88%) ABAP
10 2 (0.88%) SAPscript
10 2 (0.88%) VB.NET
11 1 (0.44%) C
11 1 (0.44%) HiveQL
11 1 (0.44%) Java 8
11 1 (0.44%) Scala
11 1 (0.44%) TypeScript
11 1 (0.44%) VBA
Qualifications
1 22 (9.73%) Microsoft Certification
2 15 (6.64%) Degree
3 7 (3.10%) ACCA
3 7 (3.10%) CIMA
4 5 (2.21%) MCSE
5 4 (1.77%) CCNA
5 4 (1.77%) Cisco Certification
5 4 (1.77%) MCSA
6 3 (1.33%) Computer Science Degree
6 3 (1.33%) DBS Check
6 3 (1.33%) ITIL Certification
6 3 (1.33%) MCDST
6 3 (1.33%) PMI Certification
6 3 (1.33%) PMP
7 2 (0.88%) CCIE
7 2 (0.88%) CCIE Routing and Switching
7 2 (0.88%) MCITP
7 2 (0.88%) MCSD
7 2 (0.88%) PRINCE2 Certification
7 2 (0.88%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 15 (6.64%) GDPR
2 10 (4.42%) ISO/IEC 27001
3 7 (3.10%) Data Quality
4 3 (1.33%) SLA
5 1 (0.44%) ISO 9001
5 1 (0.44%) PCI DSS
5 1 (0.44%) QA
System Software
1 6 (2.65%) Active Directory
2 5 (2.21%) VMware Infrastructure
3 3 (1.33%) Terminal Services
3 3 (1.33%) Virtual Desktop
4 1 (0.44%) Docker
4 1 (0.44%) Hyper-V
Systems Management
1 2 (0.88%) Norton AntiVirus
1 2 (0.88%) SmoothWall
1 2 (0.88%) Symantec Endpoint Protection
2 1 (0.44%) Ansible
2 1 (0.44%) Cisco UCCE
2 1 (0.44%) Kubernetes
2 1 (0.44%) Puppet
Vendors
1 87 (38.50%) Microsoft
2 49 (21.68%) Salesforce.com
3 32 (14.16%) SAP
4 23 (10.18%) Sage
5 21 (9.29%) Infor
6 19 (8.41%) Epicor
7 13 (5.75%) Xero
8 12 (5.31%) Cisco
9 9 (3.98%) Verint
10 8 (3.54%) IFS
10 8 (3.54%) Marketo
10 8 (3.54%) Pardot
10 8 (3.54%) Tableau
11 7 (3.10%) Cognos
12 5 (2.21%) Oracle
12 5 (2.21%) VMware
13 4 (1.77%) MuleSoft
13 4 (1.77%) webMethods
14 3 (1.33%) iManage
14 3 (1.33%) Twitter