Period
to 21 February 2019

The following table provides summary statistics for permanent job vacancies advertised in Yorkshire with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 21 February 2019 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
England > Yorkshire
6 months to
21 Feb 2019
Same period 2018 Same period 2017
Rank 114 106 83
Rank change year-on-year -8 -23 -9
Permanent jobs citing CRM 187 266 351
As % of all permanent IT jobs advertised in Yorkshire 2.57% 2.66% 3.28%
As % of the Processes & Methodologies category 2.78% 2.88% 3.58%
Number of salaries quoted 163 209 300
Yorkshire median annual salary £40,000 £42,500 £45,000
Median salary % change year-on-year -5.88% -5.56% +5.88%
10th Percentile £24,000 £25,750 £25,000
90th Percentile £65,000 £62,500 £72,500
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% -

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Yorkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Yorkshire
Permanent vacancies with a requirement for process or methodology skills 6,717 9,236 9,817
As % of all permanent IT jobs advertised in Yorkshire 92.18% 92.33% 91.62%
Number of salaries quoted 5,458 7,893 8,400
Yorkshire median annual salary £43,000 £42,500 £41,000
Median salary % change year-on-year +1.18% +3.66% +2.50%
10th Percentile £26,250 £26,250 £25,000
90th Percentile £62,891 £60,000 £60,000
England median annual salary £52,500 £50,000 £50,000
% change year-on-year +5.00% - +5.26%

CRM
Job Vacancy Trend in Yorkshire

Job postings citing CRM as a percentage of all IT jobs advertised in Yorkshire.

Job vacancy trend for CRM in Yorkshire

CRM
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Yorkshire.

Salary trend for CRM in Yorkshire

CRM
Salary Histogram in Yorkshire

The salary distribution of IT jobs citing CRM in Yorkshire over the 6 months to 21 February 2019.

Salary histogram for CRM in Yorkshire

CRM
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Yorkshire region over the 6 months to 21 February 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +28 127 £45,000 +9.09% 43
South Yorkshire -3 29 £32,500 -18.75% 14
North Yorkshire -9 23 £30,000 -40.00% 13
East Yorkshire +1 5 £19,000 -57.78% 3
CRM
England

For the 6 months to 21 February 2019, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Yorkshire region with a requirement for CRM.

1 78 (41.71%) Microsoft
2 56 (29.95%) Dynamics CRM
3 39 (20.86%) Finance
3 39 (20.86%) SQL
4 37 (19.79%) Agile Software Development
5 36 (19.25%) SQL Server
6 33 (17.65%) Salesforce.com
7 27 (14.44%) Microsoft Office
7 27 (14.44%) ERP
7 27 (14.44%) Business Intelligence
8 25 (13.37%) SharePoint
8 25 (13.37%) Analytical Skills
9 24 (12.83%) Dynamics 365
10 23 (12.30%) Microsoft Excel
11 21 (11.23%) Windows
12 20 (10.70%) .NET
12 20 (10.70%) JavaScript
12 20 (10.70%) HTML
12 20 (10.70%) Cybersecurity
12 20 (10.70%) Problem-Solving
13 19 (10.16%) CSS
14 16 (8.56%) C#
14 16 (8.56%) Microsoft Azure
15 15 (8.02%) Marketing
15 15 (8.02%) Degree
15 15 (8.02%) Project Management
15 15 (8.02%) SQL Server Reporting Services
16 14 (7.49%) Systems Analysis
16 14 (7.49%) Data Management
16 14 (7.49%) SAP

CRM
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (13.37%) SharePoint
2 5 (2.67%) Confluence
3 4 (2.14%) MS Exchange
3 4 (2.14%) SAS
4 3 (1.60%) Skype for Business
5 2 (1.07%) BizTalk Server
5 2 (1.07%) Umbraco
6 1 (0.53%) Apache
6 1 (0.53%) CMS
6 1 (0.53%) EPiServer
6 1 (0.53%) IBM Notes
6 1 (0.53%) IIS
6 1 (0.53%) nginx
6 1 (0.53%) Tomcat
Applications
1 27 (14.44%) Microsoft Office
2 23 (12.30%) Microsoft Excel
3 7 (3.74%) Microsoft PowerPoint
4 1 (0.53%) Spreadsheet
4 1 (0.53%) Weka
Business Applications
1 56 (29.95%) Dynamics CRM
2 10 (5.35%) Dynamics NAV
3 5 (2.67%) Infor M3
3 5 (2.67%) Movex
4 4 (2.14%) Dynamics AX
4 4 (2.14%) Sage CRM
5 3 (1.60%) Dynamics GP
6 2 (1.07%) FastStats
6 2 (1.07%) Salesforce.com CRM
6 2 (1.07%) SAP CRM
6 2 (1.07%) SAP ERP
7 1 (0.53%) Exchequer
7 1 (0.53%) Oracle EBS
7 1 (0.53%) Oracle EBS R12
7 1 (0.53%) Oracle iRecruitment
7 1 (0.53%) Pegasus Opera
7 1 (0.53%) Sage 200
7 1 (0.53%) Sage 50
7 1 (0.53%) Unit4 Business World
7 1 (0.53%) Visualfiles
Cloud Services
1 24 (12.83%) Dynamics 365
2 16 (8.56%) Microsoft Azure
3 11 (5.88%) Amazon AWS
4 9 (4.81%) Office 365
5 8 (4.28%) SaaS
6 6 (3.21%) IaaS
7 4 (2.14%) Salesforce Service Cloud
7 4 (2.14%) Serverless
8 3 (1.60%) AWS Lambda
9 2 (1.07%) Cloud Computing
10 1 (0.53%) Adobe Analytics
10 1 (0.53%) Azure Machine Learning
10 1 (0.53%) Google Analytics
10 1 (0.53%) npm
10 1 (0.53%) NuGet
10 1 (0.53%) Salesforce Sales Cloud
Communications & Networking
1 8 (4.28%) Internet
2 6 (3.21%) Firewall
2 6 (3.21%) Intranet
2 6 (3.21%) LAN
2 6 (3.21%) Network Security
2 6 (3.21%) WAN
3 5 (2.67%) BIG-IP
3 5 (2.67%) Cisco ASA
3 5 (2.67%) DMVPN
3 5 (2.67%) F5 BIG-IP LTM
3 5 (2.67%) HSRP
3 5 (2.67%) IPsec
3 5 (2.67%) MPLS
3 5 (2.67%) VLAN
3 5 (2.67%) VoIP
3 5 (2.67%) VPLS
3 5 (2.67%) VPN
3 5 (2.67%) Wireless
3 5 (2.67%) Wireshark
3 5 (2.67%) WLAN
Database & Business Intelligence
1 36 (19.25%) SQL Server
2 15 (8.02%) SQL Server Reporting Services
3 13 (6.95%) Power BI
4 12 (6.42%) SQL Server Integration Services
5 8 (4.28%) Data Warehouse
6 6 (3.21%) Relational Database
6 6 (3.21%) SQL Server Analysis Services
7 4 (2.14%) Crystal Reports
7 4 (2.14%) SQL Server 2012
8 2 (1.07%) BusinessObjects
8 2 (1.07%) Data Mart
8 2 (1.07%) DB2
8 2 (1.07%) GIS
8 2 (1.07%) MySQL
8 2 (1.07%) NoSQL
8 2 (1.07%) QlikView
8 2 (1.07%) RDBMS
8 2 (1.07%) SAP Data Services
8 2 (1.07%) SAP HANA
8 2 (1.07%) SQL Server 2008
Development Applications
1 13 (6.95%) Visual Studio
2 7 (3.74%) JIRA
3 5 (2.67%) Selenium
4 3 (1.60%) Git (software)
4 3 (1.60%) MSI
5 2 (1.07%) Grunt
5 2 (1.07%) gulp
5 2 (1.07%) Jenkins
5 2 (1.07%) Subversion
5 2 (1.07%) Team Foundation Server
5 2 (1.07%) TeamCity
6 1 (0.53%) Bitbucket
6 1 (0.53%) Bower
6 1 (0.53%) Hudson
6 1 (0.53%) Jasmine
6 1 (0.53%) JSUnit
6 1 (0.53%) Karma Test Runner
6 1 (0.53%) Octopus Deploy
6 1 (0.53%) SpecFlow
6 1 (0.53%) webpack
General
1 39 (20.86%) Finance
2 15 (8.02%) Marketing
3 11 (5.88%) Manufacturing
4 9 (4.81%) Retail
5 8 (4.28%) Advertising
6 4 (2.14%) Legal
7 2 (1.07%) Telecoms
8 1 (0.53%) Back Office
8 1 (0.53%) Billing
8 1 (0.53%) Games
8 1 (0.53%) General Ledger
Job Titles
1 37 (19.79%) Analyst
2 30 (16.04%) Developer
3 28 (14.97%) Consultant
4 16 (8.56%) Architect
5 15 (8.02%) Applications Support
6 12 (6.42%) Support Engineer
7 11 (5.88%) Support Analyst
8 10 (5.35%) Applications Engineer
8 10 (5.35%) Applications Support Engineer
8 10 (5.35%) Systems Analyst
9 9 (4.81%) Applications Manager
10 8 (4.28%) Business Analyst
10 8 (4.28%) Business Systems Analyst
11 7 (3.74%) CRM Consultant
11 7 (3.74%) Project Manager
11 7 (3.74%) Senior Developer
12 6 (3.21%) Administrator
12 6 (3.21%) Implementation Consultant
12 6 (3.21%) Microsoft Consultant
12 6 (3.21%) Sales Executive
Libraries, Frameworks & Software Standards
1 20 (10.70%) .NET
1 20 (10.70%) HTML
2 19 (10.16%) CSS
3 12 (6.42%) AngularJS
4 10 (5.35%) Web Services
5 6 (3.21%) jQuery
6 5 (2.67%) JSON
6 5 (2.67%) Node.js
6 5 (2.67%) REST
6 5 (2.67%) RESTful
7 4 (2.14%) .NET Framework
7 4 (2.14%) SOAP
8 3 (1.60%) Express
8 3 (1.60%) React
8 3 (1.60%) Spring
8 3 (1.60%) Visualforce
9 2 (1.07%) SAP Fiori
9 2 (1.07%) SAPUI5
9 2 (1.07%) Sass
9 2 (1.07%) Twitter Bootstrap
Miscellaneous
1 25 (13.37%) Analytical Skills
2 7 (3.74%) Self-Motivation
3 6 (3.21%) NHS
4 5 (2.67%) Driving Licence
4 5 (2.67%) Greenfield Project
5 4 (2.14%) Management Information System
5 4 (2.14%) User Experience
6 3 (1.60%) Analytical Mindset
7 2 (1.07%) Data Structures
8 1 (0.53%) AS400
8 1 (0.53%) Blog
8 1 (0.53%) Cloud Native
8 1 (0.53%) Life Science
8 1 (0.53%) Social Media
8 1 (0.53%) Virtual Team
Operating Systems
1 21 (11.23%) Windows
2 13 (6.95%) Windows Server
3 8 (4.28%) Windows Server 2012
4 6 (3.21%) Windows Server 2008
5 3 (1.60%) Windows 7
5 3 (1.60%) Windows 8
6 2 (1.07%) AIX
6 2 (1.07%) Linux
6 2 (1.07%) Windows Server 2003
7 1 (0.53%) Unix
7 1 (0.53%) Windows 10
Processes & Methodologies
1 37 (19.79%) Agile Software Development
2 27 (14.44%) Business Intelligence
2 27 (14.44%) ERP
3 20 (10.70%) Cybersecurity
3 20 (10.70%) Problem-Solving
4 15 (8.02%) Project Management
5 14 (7.49%) Analytics
5 14 (7.49%) Data Management
5 14 (7.49%) Systems Analysis
6 13 (6.95%) Business Development
6 13 (6.95%) ITIL
7 12 (6.42%) Incident Management
7 12 (6.42%) ITSM
7 12 (6.42%) Service Management
8 11 (5.88%) Process Improvement
9 10 (5.35%) MVC
9 10 (5.35%) User Stories
10 9 (4.81%) Change Control
10 9 (4.81%) ETL
10 9 (4.81%) Stakeholder Management
Programming Languages
1 39 (20.86%) SQL
2 20 (10.70%) JavaScript
3 16 (8.56%) C#
4 13 (6.95%) Java
5 10 (5.35%) PowerShell
6 6 (3.21%) Python
7 4 (2.14%) PHP
7 4 (2.14%) R
8 3 (1.60%) Apex Code
8 3 (1.60%) T-SQL
9 2 (1.07%) ABAP
10 1 (0.53%) C
10 1 (0.53%) C++
10 1 (0.53%) MATLAB
10 1 (0.53%) Natural
10 1 (0.53%) RPG
10 1 (0.53%) RPG IV
10 1 (0.53%) Ruby
10 1 (0.53%) Shell Script
10 1 (0.53%) XPath
Qualifications
1 15 (8.02%) Degree
2 3 (1.60%) Computer Science Degree
2 3 (1.60%) Microsoft Certification
3 2 (1.07%) ITIL Certification
3 2 (1.07%) MCSA
3 2 (1.07%) MCSE
3 2 (1.07%) PRINCE2 Practitioner
4 1 (0.53%) AAT
4 1 (0.53%) AWS Certification
4 1 (0.53%) ISEB
4 1 (0.53%) Microsoft Certified Architect
Quality Assurance & Compliance
1 8 (4.28%) SLA
2 6 (3.21%) QA
3 2 (1.07%) IFRS
3 2 (1.07%) IFRS 9
4 1 (0.53%) Data Quality
4 1 (0.53%) GDPR
4 1 (0.53%) ISO 9001
4 1 (0.53%) ISO/IEC 27001
4 1 (0.53%) Sarbanes-Oxley
System Software
1 9 (4.81%) Active Directory
2 3 (1.60%) Docker
3 2 (1.07%) VMware Infrastructure
4 1 (0.53%) Apache ZooKeeper
4 1 (0.53%) Hyper-V
4 1 (0.53%) Virtual Machines
Systems Management
1 5 (2.67%) Cisco Prime
1 5 (2.67%) Nagios
1 5 (2.67%) Packer
1 5 (2.67%) WhatsUp Gold
2 3 (1.60%) Kubernetes
3 1 (0.53%) CFEngine
Vendors
1 78 (41.71%) Microsoft
2 33 (17.65%) Salesforce.com
3 14 (7.49%) SAP
4 8 (4.28%) Sage
5 7 (3.74%) Cisco
5 7 (3.74%) Oracle
6 6 (3.21%) Blue Prism
6 6 (3.21%) IFS
6 6 (3.21%) JD Edwards
6 6 (3.21%) UiPath
7 5 (2.67%) Ariba
7 5 (2.67%) F5
7 5 (2.67%) Fortinet
7 5 (2.67%) ScanSafe
7 5 (2.67%) SolarWinds
7 5 (2.67%) Tableau
7 5 (2.67%) Zscaler
8 4 (2.14%) HubSpot
8 4 (2.14%) ServiceNow
8 4 (2.14%) Zoho