26 to 50 of 64 1st Line Support Jobs

1st Line IT Support Engineer - £32,500 per annum - Solihull Principal IT are proudly supporting a UK automotive retail group who are undertaking a significant technology and business transformation programme across its expanding dealership network. This is an excellent opportunity for an IT support professional looking to develop their career within a busy, multi-site environment. You will provide first-line technical support to users across the organisation, supporting day-to-day IT operations, handling helpdesk tickets, assisting with Joiners, Movers and Leavers, and providing support ...

looking for a First Line Support Consultant to be the first point of contact for our client and users, ensuring they receive outstanding support and a positive customer experience. Iken is an independent software company in Bristol with a strong reputation for delivering innovative … challenges. Tenacious – determined to find solutions and achieve great outcomes. Warm Hearted – supportive, positive and focused on helping others. The Role As a First Line Support Consultant, you will be the primary point of contact for users of Iken software products. You'll respond to support ...

1st Line Technical Support Base Salary: £28,000 (inclusive of £2k shift allowance) Benefits: Private healthcare, 25 days holiday + bank holidays, pension and wider company benefits Location: Peterborough Working Pattern: Full-time office based. Rotating shifts, with Friday & Saturday off one week and Sunday … networking or telecoms We’re working with a growing connectivity business in Peterborough that is looking for someone to join its technical support team. You don’t need years of experience for this one. You might have 6–12 months working within IT support with some ...

passing them on. You'll work closely with experienced colleagues, learn new technologies and have clear opportunities to progress your career within the business. 1st Line Support Technician Redhill £30,000 - £32,000 4 Days a week onsite The role You'll be supporting … technical knowledge. What you'll be doing Supporting Microsoft Windows and Microsoft 365. Working within a ticketing or IT service management system. Troubleshooting first-line technical issues. Communicating confidently with customers over the phone and by email. Managing multiple priorities while remaining organised and calm. Experience with networking ...

primarily remote position , with occasional travel to Oxford and Guildford , working within a structured Level 0, Level 1 and Level 2 support environment . The Level 1 team manages the majority of incoming technical support requests, providing assistance to end users across a broad range … Alongside technical ability, we highly value attitude, collaboration, problem-solving and excellent customer service . What You'll Be Doing Provide remote IT support to end users via phone and remote support tools Troubleshoot Windows, Microsoft 365, hardware, printers and basic networking issues Log, manage ...

First Line Network Support Engineer is responsible for providing initial technical support and troubleshooting for network-related issues. They act as the first point of contact for customers or internal teams experiencing network problems, diagnosing and resolving issues where possible, or escalating more complex … problems to higher-level engineers. Position Title: First Line Network Support Engineer Key Responsibilities: Provide first-line technical support for network-related issues via phone, email, or chat. Troubleshoot and diagnose common network problems (e.g., connectivity issues, slow performance, device configuration). ...

1st Line IT Support Analyst - Permanent - £28,000 - Hybrid/3 days in Gloucester HQ Our Client is one of the UK's leading providers in their industry, delivering professional services to both residential and commercial clients nationwide. Operating from their Gloucester head office, they ...

Support Analyst | Hybrid | £25,500 About the Role We're recruiting a First Line IT Support Engineer for small, friendly, collaborative, and social IT team. You'll be the first point of contact for IT issues, managing incoming tickets, troubleshooting hardware/software problems … escalating complex cases to senior engineers. This role provides a strong foundation for progression into 2nd line, networking, or cloud roles. You'll work in a supportive environment where team lunches, knowledge sharing, and celebrating wins are part of the culture, making it ideal for someone who enjoys ...

considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen. Job description Job responsibilities Please see the attached Job Description and Person Specification information pack for further detailed information regarding this role. … Some experience of working under pressure and to tight deadlines Experience of Liaising with suppliers, colleagues and IT users Desirable Service Operations PC First Line Support Recent Customer Service Experience/Call Centre Worked in a large organization/busy office Preparations of short written reports ...

organisation is seeking a dedicated 1st Line OSM Contact Centre Agent to join their Service Desk in Central London, six months with potential extension. You'll provide first-line IT support across Microsoft products, networks and applications, logging incidents and guiding users through ...

fast, reliable internet. Behind every smooth connection is a support team that knows its stuff and we're looking for a First Line Support Engineer to join that team in Sheffield. In this role, you'll be the first point of contact for customers … Doing Answering and managing inbound technical support calls Handling live chat and SMS contacts from customers Logging, tracking and resolving first-line technical faults Escalating issues in line with company policy where required Administering customer accounts and supporting the sign-up process Monitoring third ...

hours. It is handing over something it would otherwise have to worry about, and trusting us to worry about it instead. The first-line Service Desk Engineer is the person that trust meets first. When something breaks, when a question needs answering, when a morning starts badly … reason the customer gets to keep thinking about their own business rather than about ours. That is a bigger job than the words “first-line support” suggest, and we mean it to be. What the role actually is: When a customer contacts ...

Role: First Line Support Type: Contract (3 Months with potential extension) Location: Norwich, UK Working Model: Onsite Duties: To maintain and increase customer productivity by providing first line customer focused information and advice, solving technical incidents and problems. This is an urgent vacancy with ...

fast, reliable internet. Behind every smooth connection is a support team that knows its stuff and we're looking for a First Line Support Engineer to join that team in Sheffield. In this role, you'll be the first point of contact for customers ...

Launch Your Cyber Security Career – Job Guaranteed! Cyber attacks are rising, and companies need skilled professionals now more than ever. With Newto Training’s Cyber Security Career Programme, you’ll gain 4 top certifications (Azure ...

Launch Your Cyber Security Career – Job Guaranteed! Cyber attacks are rising, and companies need skilled professionals now more than ever. With Newto Training’s Cyber Security Career Programme, you’ll gain 4 top certifications (Azure ...

Launch Your Cyber Security Career – Job Guaranteed! Cyber attacks are rising, and companies need skilled professionals now more than ever. With Newto Training’s Cyber Security Career Programme, you’ll gain 4 top certifications (Azure ...

Launch Your Cyber Security Career – Job Guaranteed! Cyber attacks are rising, and companies need skilled professionals now more than ever. With Newto Training’s Cyber Security Career Programme, you’ll gain 4 top certifications (Azure ...

Launch Your Cyber Security Career – Job Guaranteed! Cyber attacks are rising, and companies need skilled professionals now more than ever. With Newto Training’s Cyber Security Career Programme, you’ll gain 4 top certifications (Azure ...

Launch Your Cyber Security Career – Job Guaranteed! Cyber attacks are rising, and companies need skilled professionals now more than ever. With Newto Training’s Cyber Security Career Programme, you’ll gain 4 top certifications (Azure ...

Launch Your Cyber Security Career – Job Guaranteed! Cyber attacks are rising, and companies need skilled professionals now more than ever. With Newto Training’s Cyber Security Career Programme, you’ll gain 4 top certifications (Azure ...

Launch Your Cyber Security Career – Job Guaranteed! Cyber attacks are rising, and companies need skilled professionals now more than ever. With Newto Training’s Cyber Security Career Programme, you’ll gain 4 top certifications (Azure ...

Launch Your Cyber Security Career – Job Guaranteed! Cyber attacks are rising, and companies need skilled professionals now more than ever. With Newto Training’s Cyber Security Career Programme, you’ll gain 4 top certifications (Azure ...

Launch Your Cyber Security Career – Job Guaranteed! Cyber attacks are rising, and companies need skilled professionals now more than ever. With Newto Training’s Cyber Security Career Programme, you’ll gain 4 top certifications (Azure ...

Launch Your Cyber Security Career – Job Guaranteed! Cyber attacks are rising, and companies need skilled professionals now more than ever. With Newto Training’s Cyber Security Career Programme, you’ll gain 4 top certifications (Azure ...