101 to 125 of 150 CMDB Jobs in England

hybrid working environment. You will collaborate with IT and Finance colleagues, ensuring timely payments, contract renewals, and accurate cost data in the CMDB, while driving cost-efficiency and compliance across IT services. #J-18808-Ljbffr ...

seasoned ServiceNow Technical Lead to own end-to-end design, development, and delivery of ServiceNow solutions, with emphasis on CSM, Virtual Agent, Integrations, CMDB and Now Assist capabilities. The ideal candidate will bring 6+ years of hands-on ServiceNow experience, strong leadership and architecture skills, and a proven ability ...

Administration and configuration of the Freshservice platform Managing multiple workspaces, roles and access Designing and maintaining workflows and automations Administration and optimisation of the CMDB Maintaining data integrity and relationships between systems Supporting integrations with other technology platforms Working with APIs, connectors and scripting where required Identifying opportunities to automate … configuring Freshservice Experience working with complex or multi-workspace ITSM environments Strong knowledge of workflows, automations and platform configuration Experience managing and maintaining a CMDB Good understanding of ITIL and ITSM processes Experience with APIs, integrations, connectors and/or scripting Experience creating dashboards, reports and monitoring service performance ...

Manager to take ownership of IT Asset Management (ITAM), Software Asset Management (SAM), hardware, software licensing, IT procurement, supplier management, vendor management, contracts and CMDB governance across a large technology estate. This is a broad role covering the full lifecycle of hardware, software, SaaS subscriptions, cloud services, Microsoft licensing, technology … compliance, renewals and optimisation Manage Microsoft and Microsoft 365 licensing Monitor SaaS subscriptions, cloud services and software utilisation Maintain accurate asset information within the CMDB Improve CMDB accuracy, asset data quality and governance Manage asset procurement, deployment, refresh, retirement and disposal Support hardware refresh programmes and lifecycle planning Manage ...

Digital Services Directorate under the Technology - Digital Operations department, you will assist the Asset and Procurement Team in maintaining a robust Configuration Management Database (CMDB), coordinating asset deliveries and installations, and ensuring compliance with procurement and financial policies. You will be responsible for logging and resolving incidents and service requests ...

line with contractual requirements. Maintain an overview of critical services, recovery dependencies, sequencing, RTOs and RPOs, ensuring alignment with the configuration management database (CMDB), service catalogue and agreed recovery strategies. Coordinate recovery exercises across technology towers, including infrastructure, identity, network, storage, backup and applications, validating end-to-end dependencies ...

validate the existing Jira Service Management architecture * Assess the operating model and alignment to ITSM best practice * Conduct architecture and process gap analysis * Evaluate CMDB maturity, structure and data model * Review Configuration Item (CI) relationships and governance * Ensure asset, procurement and lifecycle data are appropriately integrated * Validate and optimise Incident … Support successful completion of outstanding platform activities Required Experience * Extensive Jira Service Management (JSM) architecture experience * Strong expertise in Jira Assets (formerly Insight) and CMDB design * Proven experience assessing and improving CMDB maturity * Deep understanding of ITIL and ITSM best practices * Experience implementing and optimising: o Incident Management o Service ...

leading financial institution. Location: London, UK – Hybrid Engagement: FTE/6-Month Contract Key Skills Required: Service Asset & Configuration Management (SACM) ServiceNow CMDB & CSDM CMDB governance, health & data quality Configuration Items (CIs), attributes & relationships ServiceNow Discovery & Service Mapping SACM lifecycle management Configuration audits, compliance & CI attestation CMDB data remediation … services Automation, integrations & configuration data management Strong ITIL/ITSM background We are particularly interested in professionals with strong hands-on experience in ServiceNow CMDB, CSDM, SACM governance, Discovery and Service Mapping . #J-18808-Ljbffr ...

support a major enterprise Zero Trust and asset governance programme. This role will focus on the development and operationalisation of enterprise asset registers, CMDB governance, software and hardware asset management, and information asset lifecycle controls across complex hybrid environments. The successful candidate will work across security, infrastructure, information governance … enterprise Asset Registers , including: Information Asset Registers (IAR) Software Asset Registers (SAR) Hardware Asset Registers (HAR) Data Asset Registers (DAR) Deliver and optimise ServiceNow CMDB , Discovery, asset governance, and lifecycle management capability Establish authoritative asset inventories and support creation of a trusted “single source of truth” across hybrid estates Define ...

design, development, and delivery of solutions across the ServiceNow platform— with a strong emphasis on Customer Service Management (CSM) , Virtual Agent , Integrations , CMDB , and Now Assist (GenAI) capabilities . The ideal candidate will combine deep platform expertise with strong leadership, solution architecture, and stakeholder management skills to drive scalable, secure … experience with the ServiceNow platform , including 3+ years in a technical lead or solution architect role. Proven delivery experience across CSM, Virtual Agent, CMDB, and platform Integrations . Strong development expertise in JavaScript, Glide API , and core ServiceNow components: Business Rules, Client Scripts, Script Includes, UI Policies/Actions, ACLs ...

solutions are secure, scalable, maintainable, performant and upgradeable, with appropriate technical documentation. Support ServiceNow releases, upgrades, testing, deployments, incidents and operational handover. Work with CMDB and platform data to maintain data quality and governance within Agile delivery practices. Key Experience Typically 5+ years' hands-on ServiceNow experience across design, development … Import Sets. Working knowledge of JavaScript, Glide APIs, HTML, CSS and XML. Experience developing custom scoped applications and workflows across areas such as ITSM, CMDB, Security Operations, Workplace Service Delivery, Contract Management and Discovery. Experience with ServiceNow AI capabilities, or strong knowledge of Now Assist, AI Agents and AI Agent ...

strategy, roadmap, and delivery of Radiant’s internal tooling and integrations, helping teams operate and scale the cloud platform efficiently. You’ll work across CMDB, asset and service inventory, internal APIs, workflow automation, third-party integrations, and platform administration, partnering closely with engineering, SRE, infrastructure, networking, security, and operations. This … reducing operational friction, improving self-service, and creating reliable, scalable internal systems. Key Responsibilities: Own the strategy, roadmap, and delivery of internal tooling, CMDB, service catalogues, operational workflows, and integrations. Translate business and operational needs into clear product requirements, specs, user stories, data models, and priorities. Partner with engineering ...

Responsibilities Configure and maintain Jira Service Management projects, workflows, SLAs, request catalogues, automation rules, and portals. Support the design and maintenance of Atlassian Assets (CMDB) to improve service visibility and dependency mapping. Develop dashboards, reports, and Jira Plans to provide operational and project delivery insights. Implement and support integrations between … screens, and automation rules. Knowledge of ITIL processes including Incident, Problem, Change, Service Request, and Knowledge Management. Experience working with Atlassian Assets (Insight) and CMDB/data relationship management. Experience integrating Jira with enterprise tools using REST APIs, webhooks, and automation frameworks. Desirable Skills: Experience implementing Enterprise Service Management ...

governance, and tooling Own and manage the Configuration Management System (CMS), acting as the primary point of contact for incidents, updates, and enquiries Leverage CMDB data to support Service Management processes including Change, Release, and Incident Management Perform configuration baseline comparisons and validation activities to support infrastructure and service changes … environment using Remedy and associated toolsets What You'll Bring: Proven experience in Service Asset & Configuration Management within complex enterprise environments Strong understanding of CMDB/CMS administration, governance, and data quality management Experience supporting ITIL-aligned Service Management processes Knowledge of Configuration Management principles, standards, and best practices Experience ...

systems. Perform regular data quality audits and reconciliations, identifying duplicates, missing records, ghost assets, unmanaged assets and data discrepancies. Reconcile asset information across ITAM, CMDB, discovery, procurement and financial systems. Maintain accurate asset data throughout the full lifecycle, from procurement and deployment through to redeployment and disposal. Produce asset reports … actionable insight and recommendations to HAM/ITAM leadership and wider stakeholders. What you'll bring Experience in IT Asset Management, Hardware Asset Management, CMDB or Configuration Management data roles. Strong data analysis skills with experience working with large, complex datasets from multiple sources. Experience using ITAM or asset management ...

integration patterns. Automate collection of device state, topology, paths, configurations, logs and relevant telemetry, and make outputs available within the incident workflow. Work with CMDB and inventory teams to validate device, service, dependency and configuration‐item data required for reliable correlation and routing. Develop pre‐change and post‐change validation … Python and Ansible. Experience with the complete engineering lifecycle: requirements, design, build, peer review, test, deployment, monitoring, support and controlled rollback. Understanding of CMDB/CI quality, service dependency mapping and their impact on event correlation and automated routing. Strong analytical, documentation and stakeholder‐management skills, with the ability ...

major UK financial services organisation. You will build and maintain Discovery, Service Mapping and Event Management across hybrid and cloud infrastructure, keep the CMDB healthy, and integrate ServiceNow with monitoring and security tools. This is a 6-month contract, Inside IR35, based in York on a hybrid basis, with … Servers, credentials, schedules, probes, sensors and custom patterns to discover on-premises, cloud and hybrid infrastructure Build and fix service maps, and maintain CMDB health including CI classes, relationship rules, the Identification and Reconciliation Engine (IRE) and data governance aligned to CSDM Set up event rules and alert filtering ...

independence, resolve escalated or ambiguous catalogue design issues, and represent Service Catalogue Management in broader ITSM process governance (Incident, Request Fulfillment, Change, and CMDB/Service Mapping integration points). YOU'RE GOOD AT Framing complex, ambiguous problems and can take a sprawling, technical service portfolio and structure into something … modern ITSM platform's service catalogue module (e.g., ServiceNow Service Catalog, BMC Helix) including catalogue item design, workflow/fulfillment automation, and integration with CMDB/Service Mapping (must have). Track record of building and executing a self‐service adoption strategy by defining KPIs, running change management/communications ...

Cyber Security Project Manager – CMDB & Asset Management Contract: 6 Months Location: London/2 days on-site] IR35: Outside IR35 Rate: £700 per day About the Role We are currently recruiting for an experienced Cyber Security Project Manager to lead the delivery of a major CMDB, enterprise asset inventory … operate confidently across cyber security, IT, OT, engineering, asset management and information governance . Key Responsibilities Lead the end-to-end delivery of the CMDB, enterprise asset inventory and information inventory programme. Develop project scope, delivery plans, milestones, governance, budgets, resources and success measures. Manage multiple technical and business workstreams ...

ServiceNow Data and CMDB Specialist Key responsibilities: * Own the governance, quality and ongoing maturity of the ServiceNow CMDB, making sure CI data and relationships are accurate, complete, current and fit for purpose, and maintain the CMDB data model, CI classes, attributes, relationships and lifecycle standards in line with ServiceNow best … ownership, data requirements and responsibilities for maintaining configuration and service data, and maintain appropriate controls for creating, updating, reconciling, retiring and deleting CIs. * Monitor CMDB health through regular data-quality reviews covering completeness, correctness, compliance, duplication, stale records and missing or inaccurate relationships, investigate root causes and work with ...

through to secure disposal Manage the full software licence pipeline, including purchasing, supplier engagement, goods receipting and licence entitlement tracking Maintain accurate asset registers, CMDB records, contract data and supplier documentation to ensure a reliable single source of truth Conduct regular audits and reconciliations across asset and licence data, identifying … years Asset and licence management must have been a dedicated, core part of your previous role, not a secondary responsibility Strong working knowledge of CMDB, ITSM tools, licence audit and reconciliation processes, and ITIL-aligned service management Sound understanding of software licensing, supplier and contract management, and compliance obligations Excellent ...

environment handovers, coordinating with product and engineering for fixes and enhancements. Run change management with risk assessment, approvals, maintenance windows, and keep a reliable CMDB or asset inventory. Create and maintain SOPs and runbooks, and deliver clear status updates and post‐incident reviews that lead to measurable improvements. Coordinate vendors … clear, timely communications during incidents. Improved change success rate with fewer failed changes and faster, safer rollbacks. Complete, current runbooks and asset/CMDB accuracy with regular DR and restore tests. Why Join Us? Real impact Own the reliability of services used by real customers and see your work reflected ...

ServiceNow platform, delivering scalable solutions that support business operations and strategic initiatives. Key Responsibilities Configure, develop and support ServiceNow modules including ITSM, ITOM, HRSD, CMDB and other platform capabilities. Develop and maintain platform automation using UI Policies, UI Actions, Business Rules, Client Scripts and Script Includes. Design and deliver custom … System Administrator (CSA) and/or Certified Application Developer (CAD) desirable. Additional ServiceNow certifications across ITSM, ITOM or HRSD desirable. Experience with ITOM Discovery, CMDB modelling or Service Mapping desirable. Experience within a legal services environment desirable. Familiarity with Agile/Scrum methodologies and modern web technologies desirable. ServiceNow Developer ...

United Kingdom Develop, implement, and maintain Service Asset & Configuration Management (SACM) policies, standards, processes, and governance frameworks. Own and govern the Configuration Management Database (CMDB) and Configuration Management System (CMS), ensuring accurate, complete, and trusted configuration data across the organization. Define, manage, and maintain Configuration Items (CIs), their attributes, relationships … service mappings to provide visibility of dependencies across business services, applications, infrastructure, and supporting components. Expertise in managing CMDB health and data models using the ServiceNow CSDM framework to drive service-aware governance Lead the end-to-end SACM lifecycle, including planning, identification, control, status accounting, verification, and audit ...

Consult in London seeks an experienced SACM Consultant to join a major financial institution. Hybrid London location, responsible for SACM governance, CMDB health, and data quality, with hands-on ServiceNow CMDB, CSDM, discovery and service mapping. You will work on CI attributes, relationships, remediation, audits, and compliance, collaborating with ITIL … teams to maintain accurate CMDB data and support IT service management across applications and infrastructure. #J-18808-Ljbffr ...