76 to 100 of 114 CRM Jobs in Central London

experiences across the customer lifecycle. To learn more, visit smartcommunications.com. The responsibilities of the role include: Design and maintain enterprise pricing data models spanning: CRM (Salesforce) CPQ systems Product usage and customer data Earned and Discretionary Discounting Renewals Upsell and cross-sell performance Define data and metadata standards and governance … define pricing KPIs. Support commercial planning cycles with pricing simulations and scenario modelling. Pricing Data Architecture Design and maintain enterprise pricing data models spanning: CRM (Salesforce) CPQ systems Product usage and customer data Create a unified commercial data architecture supporting: List pricing Contracted pricing Earned and Discretionary Discounting Renewals Upsell ...

working relationships with all members of the executive team. This role has accountability for: Data and Insights engineering. Web and digital channel product engineering. CRM and Microsoft Dynamics development. An AI Centre of Excellence (AI CoE) focused on practical, ethical value. Engineering standards, platforms, and ways of working. The technical … quality. Specific responsibilities are as follows: Engineering Leadership & Delivery Public-facing web platforms, customer-focused channels and digital services. Internal business systems and integrations. CRM and Dynamics-based solutions. Ensure predictable, high-quality delivery against agreed roadmaps and priorities. Balance pace, quality, and sustainability in a charity context. Establish clear ...

design sessions and stakeholder engagement activities ✅ Supporting the development of customer service and operational transformation strategies ✅ Advising on the application of technologies including CRM, AI, automation, contact centre and customer service platforms ✅ Working collaboratively with multidisciplinary teams to deliver impactful outcomes ✅ Managing workstreams and producing high-quality client deliverables What … capabilities Strong analytical and problem-solving skills Ability to communicate complex ideas clearly and confidently Experience working within agile and multidisciplinary environments Desirable Experience ⭐ CRM, Customer Service or Contact Centre solutions ⭐ Automation and AI-enabled service transformation ⭐ GenAI applications in customer operations ⭐ Field Service Management platforms ⭐ Consulting or advisory environments ...

customer journey. Journey Automation Design, build, and manage automated workflows, nurture journeys, and behavioural triggers to boost engagement and conversion. Platform Execution Use CRM systems (Freshsales, Dynamics 365) to build, test, and optimise campaigns. Testing & Quality Assurance Conduct A/B and responsive testing, rendering checks, and QA using tools … confident using Litmus (or similar), with strong HTML/CSS email coding skills. Understands marketing automation and lead nurture workflows. Has experience with CRM platforms such as Salesforce, Freshsales, HubSpot, or Dynamics 365. Can write engaging, concise, and conversion-focused copy. Is comfortable working with generative AI tools. Brings strong ...

successful platform adoption. Identify potential risks early, remove delivery blockers, and drive continuous improvement across project delivery. Main Skills Needed Proven experience delivering MarTech, CRM, Digital, or Customer Experience transformation programmes. lead multiple concurrent workstreams, manage significant cross-functional dependencies, and operate effectively across a large stakeholder landscape. Seasoned Senior … leadership with a multi-workstream delivery. Strong background managing technology implementations, platform migrations, or customer data initiatives. Experience working with customer data platforms (CDPs), CRM, or marketing technology solutions. Exposure to commercial technology such as pricing, revenue management, or optimisation platforms. Excellent stakeholder management skills with the confidence to engage ...

more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice … effective collaborator who can work across sales, onboarding, sales enablement, and marketing functions. Familiarity with technology and/or enterprise software preferred. Familiarity with CRM, ITSM and Customer Service solutions is a plus. Fluent in English Additional information These are some benefits you can expect from us in return: Company ...

Lifecycle Manager Location: Central London | Hybrid, 3 days a week Salary: £80,000 to £95,000 base plus benefits Are you the kind of CRM leader who is equally comfortable shaping the big picture and getting into the detail? Someone who can lead the thinking behind new customer journeys … automations, particularly around product launches, market expansion, personalisation, content and data. But also the person who, when a new AI tool, CRM platform or automation capability is introduced, quickly understands how it works, sees where it can add value and ends up showing the rest of the team ...

portal Systems and Integrations Manage and improve connections between the website and wider business systems Support integrations with the companyâ s in-house CRM Support connections with inventory and accounting platforms Work with APIs, webhooks and third-party applications Monitor data flows and investigate integration issues Identify opportunities to improve … business-critical website Strong attention to detail and a methodical approach Desirable Experience Experience developing B2B ecommerce platforms or trade portals Experience integrating CRM, ERP, inventory or accounting platforms Experience working with Xero, Erplain or similar systems Experience working with bespoke or in-house CRM platforms WordPress development or administration ...

CRM Implementation Project Manager - 9 month FTC - £55K-£65K pro rata - Hybrid London - **Third Sector Essential** The role: We're looking for a CRM Implementation Project Manager to lead the delivery of a new fundraising CRM platform, from planning through to go-live and adoption. This is a hands … data and donor relationships sit at the centre of the business case. What you'll be doing: Owning end-to-end delivery of a CRM implementation: scoping, vendor/implementation partner management, migration planning, testing, training and go-live Managing the project plan, budget and risk log, and reporting progress ...

with prospective clients Develop a strong understanding of YuJas products, value propositions, and target markets Maintain accurate prospect, activity, and pipeline data using Salesforce CRM and sales engagement tools Conduct market research and account mapping to identify new business opportunities Participate in ongoing sales training, product training, and professional development … comfortable working in a fast-paced environment Strong organizational skills and attention to detail, with the ability to manage multiple priorities effectively Experience using CRM platforms such as Salesforce, HubSpot, or similar tools is preferred Resilient, coachable, and eager to continuously learn and improve Comfortable working on-site and contributing ...

Salesforce CRM and Data Officer We are seeking an experienced Salesforce professional to improve supporter data, reporting and insight for an international climate charity. Position: CRM and Data Officer Salary: £28,000 to £36,000 per year Hours: Full time, 37.5 hours per week Location: Remote, with occasional travel … London and Cornwall Closing date: 10 September 2026. The vacancy may close early if sufficient suitable applications are received. About the role As Salesforce CRM and Data Officer, you will manage and improve the organisation's Salesforce system, helping colleagues use data effectively and deliver an excellent supporter experience. Acting ...

visits and travel as needed for account reviews. Track pipeline performance and movement while maintaining accurate forecasting. Manage sales administration, including KPI reporting, weekly CRM updates, and general CRM housekeeping. Follow and execute an end-to-end sales methodology and process. Monitor and report on sales activities, providing relevant management ...

Field Force KPIs and metrics + Sales Force Incentives + Go-to-market model support + Sales force sizing + Customer data management + CRM* Drive the embedding of commercial excellence initiatives and continuous improvement in countries through close partnership with stakeholders* Provide leadership to employees and contractors/vendors … relationships with a broad network of stakeholders, including senior leaders across Country, International, and Global teams* Partner closely with Data, Technology & Engineering (DTE) on CRM and other field-force-related tools and systems* Champion appropriate behaviours in a continuously compliant environment and role model integrity and ethics**Required Qualifications*** Bachelor ...

team bonding events Global volunteering and community initiatives Competitive benefits and perks depending on location REQUIREMENTS Previous experience managing prospects and pipeline through a CRM Self-starter mindset with strong interpersonal, decision-making, and organisational skills Confidence engaging new prospects via phone and email Proven ability to convert initial objections … Continuously learn about the market, customers, and business Work with mentors to set and achieve professional goals Maintain accurate data and activity tracking within CRM and sales engagement tool ...

team bonding events Global volunteering and community initiatives Competitive benefits and perks depending on location REQUIREMENTS Previous experience managing prospects and pipeline through a CRM Prior experience in SaaS sales Self-starter mindset with strong interpersonal, decision-making, and organisational skills Confidence engaging new prospects via phone and email Proven … Continuously learn about the market, customers, and business Work with mentors to set and achieve professional goals Maintain accurate data and activity tracking within CRM and sales engagement tool ...

welcome applicants from established management consultancies or corporate transformation backgrounds who possess: Consulting Expertise: A proven track record in management consulting, specifically delivering CRM, CX, or Contact Centre operating model transformations. Tech-Savvy Vision: A strong understanding of modern platform capabilities and a passion for how Agentic AI is transforming … Bonus Points) Experience working with, implementing, or designing strategies for at least one of the following platform and Agentic AI providers: CCaaS & Enterprise CRM: NICE CXone Mpower, Salesforce Agentforce, Talkdesk Autopilot, Genesys Cloud CX, Five9 Genius AI, Vonage Contact Center, Amazon Connect Agentic AI, LLM Orchestration & Copilots: Cresta, Retell ...

sectors including Retail, Financial Services, Healthcare, Sports/Leisure etc. They deliver a variety of Digital solutions across Web, UX, UI, CMS, Service Design, CRM/Martech, Digital Cloud based systems and Data. The role As a Senior Account Manager, you'll take day-to-day ownership … shaping solutions aligned to client objectives Growing the breadth and depth of services delivered across your portfolio Overseeing delivery of projects — from data delivery, CRM/Martech, Web, UX/UI, CMS through to complex Digital technology, analytics and strategy engagements Leading client meetings and drafting commercial documents and proposals ...

solution positioning, proposal, negotiation and close Sell ServiceNow professional services, implementations, consulting and managed services Position ServiceNow capabilities including ITSM, ITOM, ITAM, CSM/CRM, FSM, IRM, SPM and AI Develop and execute territory and account strategies to achieve revenue and growth targets Build trusted relationships with C-level executives … teams to develop compelling customer solutions Identify opportunities to expand existing relationships and develop long‐term strategic accounts Maintain accurate pipeline management, forecasting and CRM activity Attend industry events, ServiceNow events and key customer meetings to generate new opportunities and strengthen relationships Required Experience & Skills Proven experience as a ServiceNow ...

someone who is curious about technology, systems and smarter ways of working . If you enjoy finding solutions, improving processes and exploring how CRM systems, digital tools and AI can make things more efficient, you’ll have plenty of opportunity to make an impact. What you'll be doing … include: Managing training enquiries, bookings, transfers, cancellations and refunds Coordinating online and face-to-face training courses Keeping delegate and course information accurate across CRM and learning systems Preparing joining instructions, course materials, registers and certificates Liaising with trainers, venues, suppliers and colleagues Supporting selected face-to-face training courses ...

book demos for the sales team Clearly communicate the value proposition to prospective B2B customers Maintain accurate records of activity and outcomes within the CRM Attend networking events to generate opportunities and increase brand awareness THE PERSON Fluent in English and either French OR German (spoken and written) Proven experience … cold calling and first-contact conversations Target-driven, self-motivated, and highly organised Comfortable working in a fast-paced, KPI-led environment Experience using CRM systems (HubSpot, Salesforce, or similar) is desirable B2B sales experience preferred By sending an application or applying for a job, you consent to your personal ...

months. Training & Development Your first 12 weeks consist of a structured training programme covering: commercial communication, negotiation strategy, market analysis, recruitment operations and compliance, CRM and data integrity. Following this, you will receive ongoing coaching from a dedicated in-house development lead, alongside access to a comprehensive online learning platform. … Develop relationships with CFOs, founders, investors and senior stakeholders Source and deliver candidates for live vacancies Identify and convert hiring leads Maintain high-quality CRM data and market intelligence Create original market-specific content and marketing materials The Essentials Strong academic track record (2:1 or above preferred) Excellent written ...

through targeted research and outreach efforts. The ideal candidate will possess strong communication skills, a keen understanding of B2B sales processes, and experience with CRM software to effectively generate high-quality leads. This paid position offers an excellent opportunity to develop your skills in market analysis, client engagement, and sales … desirable Excellent communication skills, both verbal and written, with the ability to engage diverse audiences effectively Knowledge of sales pipelines, qualification criteria, and customer relationship management best practices Ability to work independently while collaborating effectively within a team environment If you are motivated by achieving measurable results through strategic research ...

Contract Opportunity – Senior Product Analyst (Salesforce CRM/API) I'm currently recruiting for an experienced Product Analyst/Business Analyst to join a major CRM transformation programme with a leading organisation in the financial services/regulatory sector . Location: Hybrid – London Contract: Initial 6 months (likely extension) Rate … looking for someone with: ✔️ 10+ years' experience as a Product Analyst or Business Analyst ✔️ Strong Salesforce CRM experience (Sales Cloud, Service Cloud, Experience Cloud) ✔️ Experience with API-led integrations (REST, SOAP, Platform Events, MuleSoft or similar) ✔️ Agile delivery, user stories, backlog management and stakeholder engagement ✔️ CRM transformation and enterprise integration ...

business cases and ensure change delivers measurable commercial and financial benefits. Work with senior stakeholders to align business strategy, process improvement and technology. Drive CRM-enabled transformation to improve sales, partner and customer outcomes. Support digital transformation, automation and AI initiatives where they create genuine business value. Skills & Experience Strong … Business Architecture experience within complex commercial organisations. Experience delivering CRM-enabled business transformation. A proven track record of designing Target Operating Models, capability models and future-state business processes. A commercial mindset, with the ability to translate process improvements into measurable business outcomes. Excellent stakeholder management, workshop facilitation and influencing ...

building proof of concepts using web/scripting technologies (e.g., JavaScript, Python, etc.) and SQL databases. Preferred qualifications: Experience configuring, querying, or troubleshooting CRM architectures (e.g., custom internal backends). Experience in an online advertising/customer growth role and familiarity with the ad serving industry and internet technologies. Strong … implementation, ensuring the engineering build aligns with customer strategy while deferring base-code decisions to Engineering. Architect data-in/data-out connections (e.g., CRM integrations via Google Ads API) while ensuring first-party data activation complies with global privacy regulations. TPBN1_UKTJ ...