Customer Support Team Leader
- Hiring Organisation
- Premier Estates
- Location
- Greater Manchester, North West, United Kingdom
- Employment Type
- Permanent
- Salary
- £35,000
building trust with customers and colleagues. EXPERIENCE THAT HELPS Leading a team in a contact centre or customer operations environment. Working with ticketing/CRM and telephony platforms, with comfort using MI dashboards. Managing complaints, escalations and vulnerable customer situations. Delivering coaching programmes that improve quality, efficiency and engagement. Collaborating ...