Senior Manager, Customer Success
- Location
- Greater London, England, United Kingdom
Fintech people leader who thrives in fast-paced environments. You should bring a strong execution discipline, a commercial mindset, and a passion for frontline coaching to help your team turn complex customer challenges into simple, impactful solutions. Who you’ll be working with and reporting to You’ll report … What You’ll Be Doing As a Senior Manager of Customer Success, you will: Lead and coach a team of 10 CSMs, providing active coaching, career development, and daily operational guidance to ensure consistent, high-quality performance. Own your team’s core metrics. Implement and iterate on segment-specific success ...