Freedom of Information (FOI) & Complaints Manager
- Hiring Organisation
- Manpower UK
- Location
- Cardiff, South Glamorgan, Wales, United Kingdom
Manage complex complaints and support resolution at all stages of the complaints process. Analyse trends and insights from complaints and information requests to drive continuous improvement. Build and maintain effective relationships with stakeholders across the organisation. Ensure compliance with Freedom of Information, Data Protection, and wider governance requirements. Support … correspondence and reports. Strong analytical and problem-solving abilities. A collaborative approach and the ability to work effectively across multiple teams. A commitment to continuous improvement and service excellence What We Provide Weekly pay (PAYE) 28 days annual leave Auto enrolment into NEST pension If you receive ...