26 to 31 of 31 Customer Engagement Jobs in the Midlands

basis: As a Tier 2 Cyber Security Analyst, youll work within the CSOC to detect, investigate, and respond to advanced security threats across customer environments. Youll support the CSOC Manager with day-to-day operations, act as a technical escalation point for analysts, and provide out-of-hours escalation … will continue to evolve as AI-driven detection, automation, and response capabilities are introduced. You will: Investigate, triage, and respond to security alerts across customer environments Support the tuning and maintenance of SIEM detection rules alongside senior analysts Carry out proactive threat analysis and support threat-hunting activities ...

grow, we’re looking for a technically minded Project Manager who thrives in exciting fast-paced environments and enjoys balancing technical expertise with customer engagement. This is a hands on role for someone who is equally comfortable discussing network infrastructure with engineers as they are building trusted relationships with … technical understanding with excellent organisation and communication skills. You’ll be comfortable managing multiple projects at once and confident working across both technical and customer facing environments. You’ll ideally have: Proven experience managing technical or infrastructure projects Experience within CCTV, networking, IoT, access control or related environments ...

talented colleagues. The CIO team plays a crucial role in this journey, working on cutting‐edge projects that enhance our digital presence and improve customer engagement. We provide insurance to over four million customers, but we know there’s even bigger opportunity out there. We hope you like what … pipelines using tools such as Azure DevOps or Jenkins. Deep experience with continuous integration platforms (Azure DevOps, Jenkins, or equivalent). Application Domains Customer‐facing web and mobile e‐commerce Document templating and production systems Distributed n‐tier architectures Web services and API‐driven/service‐oriented architectures Operational ...

growth strategy. As a Business Development Manager, you will be responsible for identifying, developing and securing new business opportunities while strengthening long-term, profitable customer relationships. Operating at a national level, you will focus on strategic account development, new market entry and complex opportunity management, working closely with internal … solutions. The role requires a strong balance of strategic thinking and hands-on execution. You will manage a robust opportunity pipeline, lead high-quality customer engagements, develop value-led propositions and negotiate sustainable commercial outcomes that protect and grow the business. Successful candidates will demonstrate capabilities including a strong ...

senior technical leader responsible for shaping, developing, and integrating mission‐critical capabilities for Cyber and National Security customers. This role focuses on customer intimacy, operational problem solving, and end to end capability development. Day-to-day, you will act as a trusted advisor, driving innovation, orchestrating complex delivery … directly support national security missions. Your responsibilities will include: Identifying, shaping, and qualifying new business opportunities within National Security and Defence organisations leading early customer engagements and developing strategies that align with long-term sector growth Providing technical direction for bids and business development activities ensuring that proposed solutions ...

secure, resilient and fit for the future. Were looking for a Senior Network & Security Engineer to take a leading technical role supporting a key customer site in Nuneaton . This is a hands-on, customer-facing role for an experienced engineer who enjoys ownership, problem-solving and delivering … escalation point for complex network challenges. About the role This is a second-line and project-focused role , combining technical depth with strong customer engagement. Youll be responsible for troubleshooting and resolving complex network issues, delivering network projects end-to-end, and ensuring the customers environment remains secure, stable ...