26 to 48 of 48 Customer Engagement Jobs in the South West

software systems to join our dynamic team in the defence sector . This role is pivotal in shaping complex systems that meet diverse customer needs, ensuring robust requirements management, and driving software development aligned with strategic product line goals. Key Responsibilities: Customer Engagement & Requirements Capture: Collaborate with … system and software requirements. Requirements Derivation & Flowdown: Develop and manage system, subsystem, and software requirements using industry-standard tools, ensuring traceability and alignment with customer expectations. Product Line Strategy Support: Contribute to product line development by informing common architecture and reusable software components that serve multiple customer applications. ...

work closely with internal teams and external clients, ensuring projects remain on track while maintaining clear communication, accurate documentation, and high levels of customer engagement throughout the project lifecycle. A key part of the role will involve liaising directly with clients, providing project updates, coordinating implementation activities, scheduling … delivery methodologies Strong organisational skills with the ability to manage multiple priorities Excellent written and verbal communication skills Strong relationship-building skills and a customer-first mindset Advanced Microsoft Office skills, including Excel, Word, and PowerPoint High attention to detail and excellent problem-solving skills The client ...

defence and national security community. This is a high-profile leadership role based full-time on-site in Corsham, working directly with customer stakeholders, technical specialists and senior business leaders to ensure the successful delivery of a complex support services contract. The role is responsible for contract performance, customer … meet these requirements cannot be considered. Key Responsibilities Lead the successful delivery of technical support services to the customer. Act as the primary customer interface for contractual and operational matters. Manage contract performance against agreed objectives, service levels and contractual commitments. Deliver effective governance through progress reviews, contract reviews ...

term remediation for recurring incidents.Work with engineering teams to reduce technical debt and increase platform stability.Drive proactive risk reduction across infrastructure and networks.Stakeholder, Supplier & Customer EngagementAct as the technical authority in discussions with customers and partners.Review supplier designs, documentation, and proposals to ensure alignment with standards and requirements.Represent ...

title for this role is Staff Engineer. Responsibilities Include: Lead the functional analysis, detailed trade studies, requirements allocation, and interface definition studies to translate customer requirements into components specifications. Effectively communicate these internal design requirements to the other members of the design/project team. Drive the identification, planning … investigations. Working knowledge of magnetic analysis, computation fluid dynamics, finite element analysis. Create concise reports that describe the design decisions and analysis results. Lead customer engagement for new business opportunities, leveraging model-based design to develop and support technical solutions. Drive the development of models and simulations tools ...

looking for a commercially driven leader who can build on Axco's strong market position and identify new opportunities for growth. You'll strengthen customer relationships, drive product innovation, expand into new markets and ensure the business continues to deliver the high-quality insight our customers rely on. … full P&L accountability for revenue growth, profitability, forecasting, pricing, cost management, and sustainable expansion across international markets. • Delivering a balanced growth strategy across customer retention (c.95%+), new business acquisition, pricing optimisation, cross-sell/upsell, and expansion into new customer segments, geographies, and adjacent markets, including ...

evidence Participation in safety reviews, working groups, and assurance boards Depending on experience, you may also mentor junior consultants and contribute to bids and customer engagements. What we're looking for Essential Engineering qualification (Level 4 or above) Experience in system safety engineering within Defence, aerospace, nuclear, transport ...

join a forward-thinking business where you will take ownership of marketing and sales automation processes, helping to improve campaign performance, lead generation, customer engagement, and overall marketing ROI. Working at the intersection of marketing, sales, technology, and data, you will be responsible for managing and enhancing … marketing automation ecosystem, building customer journeys, improving lead management processes, and delivering high-quality reporting and insights. You will collaborate closely with key stakeholders to ensure seamless execution of campaigns and complete visibility across the buyer journey. The ideal candidate will have experience managing marketing automation platforms, strong analytical ...

developing innovative research, building rapid prototypes and identifying emerging vulnerabilities. Alongside hands on technical work, you will mentor researchers, contribute to strategic planning, support customer engagement and help shape future research programmes. Principal Cyber Researcher Essential Skills Strong programming skills using C, C++ or Python Experience working with ...

Safety Cases and supporting safety arguments and justifications. Facilitating hazard workshops, safety working groups and design reviews. Supporting internal and external assurance, certification and customer engagement activities. Providing ongoing safety support through change control, periodic Safety Case reviews and in-service activities. Supporting bid estimating and the management ...

onboarding and a continuous “everboarding” model that accelerates capability across the employee lifecycle. Design and deliver enablement programmes that improve seller productivity, customer engagement and revenue outcomes. Establish and maintain a clear, consistent commercial narrative around Oritain's value proposition, scientific credibility and membership offering. Content, Coaching & Capability ...

solve problems that nobody else can.Our mission is to elevate brand awareness and drive revenue growth through innovative marketing strategies that captivate audiences, foster customer loyalty and amplify the influence of our brand in the marketplace. 2) The role:We’re looking for a strategic and hands‐on Vice … channels. You’ll work closely with the executive team to translate business goals into high‐impact marketing initiatives that strengthen market position, accelerate customer acquisition, and deepen customer engagement.This is a highly visible leadership role for someone who thrives in a fast‐paced environment, combines creativity with commercial ...

third-party technology partners. You will also support migration planning, impact assessments, service improvements, complex troubleshooting activities and contribute to strategic bids and customer engagements. Alongside your technical expertise, you will be expected to provide technical leadership, influence solution strategy, mentor colleagues and champion best practice across the design ...

Design scalable, secure, and resilient Microsoft cloud environments. Provide technical governance throughout project lifecycles. Ensure solutions follow Microsoft best practices and security standards. Client Engagement Engage with senior stakeholders to understand business objectives. Conduct workshops, discovery sessions, and technical assessments. Translate business requirements into technical solutions. … Intune Microsoft Defender Microsoft Purview Power Platform Azure Virtual Desktop Hybrid Identity Cloud Migration Pre-Sales Support bids, proposals, and Statements of Work. Lead customer presentations and solution demonstrations. Estimate project effort and technical risks. Provide technical leadership during sales engagements. Delivery Leadership Lead complex enterprise transformation projects. Manage ...

Customer Experience Agent, you will be the first point of contact for our customers providing technical support as well as dealing with invoice and contract enquiries. We are looking for candidates to have excellent communication skills and a passion for providing customers with an exceptional service. Responsibilities: To ensure … training requirements. Understanding and resolving faults within SLA. Accurately triaging all tickets and passing to relevant support team for those not resolved by Customer Services & Support. Collate and communicate fault information to ensure quick resolution. Manage process for communicating service affecting issues to the organisation and our customers. Monitor ...

capability. This role offers the opportunity to shape best practice, mentor Business Analysts, and work closely with senior stakeholders while remaining actively involved in customer-facing projects. If you're passionate about developing people, driving delivery excellence, and solving complex business problems within secure environments, this is an excellent … requirements and deliver successful outcomes Supporting recruitment, resource planning and capability development Building strong relationships with customers and senior stakeholders Remaining hands-on across customer engagements, translating business needs into practical solutions Championing Agile delivery, collaboration and continuous improvement BUSINESS ANALYST TEAM LEAD ESSENTIAL SKILLS Strong Business Analysis experience ...

directly with Sierra to hire for this role. About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid … Tokyo, and Sydney. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. ...

outcomes across critical national and defence environments. You will play a pivotal role in defining security strategy, leading architectural direction, mentoring teams, and delivering customer-facing engagements across complex programmes. What you'll be doing As a Principal Security Architecture Consultant, you will operate at the highest levels … design authority, assurance, and consultancy leadership. You will own security architecture outcomes across multiple engagements while developing internal capability and maintaining strong customer trust. You'll work in a collaborative consultancy environment, balancing hands-on architectural leadership with team development and customer engagement. Your role in practice Lead ...

Location: Bristol, Cardiff and Herford Salary: £26,000 - £30,000 As a Customer Experience Agent, you will be the first point of contact for our customers providing technical support as well as dealing with invoice and contract enquiries. We are looking for candidates to have excellent communication skills … training requirements. Understanding and resolving faults within SLA. Accurately triaging all tickets and passing to relevant support team for those not resolved by Customer Services & Support. Collate and communicate fault information to ensure quick resolution. Manage process for communicating service affecting issues to the organisation and our customers. Monitor ...

will operate in a model where Sage is one layer removed from the end customers and success is delivered through partners who own the customer relationship, product experience and distribution. The role requires influencing partner behaviour to drive adoption and growth, rather than direct ownership of SMB customer … underperforming commercially, including resetting expectations, influencing partner strategy and aligning incentives to drive sustainable growth - Drive changes in partner behaviour (e.g. prioritisation, product exposure, customer journeys) to influence downstream adoption and commercial performance 2. Functional Leadership (Leader of Leaders) - Lead and scale a high-performing global team, including managers ...

exciting opportunities in the market. We're recruiting on behalf of a global technology business that's changing the way retailers approach sustainability and customer engagement. Following continued international success, they're investing heavily in the UK and building a brand new sales team to support their next phase … highly consultative sales role where you'll build trusted relationships, understand your customers' businesses and demonstrate how innovative technology can improve operations, enhance the customer experience and deliver long term commercial value. Package: £35,000 to £45,000 basic salary. Up to 20% annual bonus. Company car. 25 days ...

presentations for both technical and non-technical stakeholders. Safe and responsible use of testing tools, ensuring controls are in place to limit risks during customer engagements. Developing improvements in terms of scripts, tools, or techniques to enhance the Security Testing team's capabilities. Knowledge sharing with colleagues in other … testing projects, ability to demonstrate comprehensive, practical knowledge of testing tools, techniques, and procedures. Understanding of client needs in terms of testing outcomes, stakeholder engagement, and risk mitigation. Self-starter with ability to identify problems early and develop solutions using own initiative. Technical skills with an interest ...

ANPR-based solutions. Their innovative platform replaces traditional barriers, tickets and payment machines with a seamless, automated parking experience, helping organisations increase revenue, enhance customer experience and reduce operational costs. With significant growth plans across the UK, they are seeking an ambitious Commercial Manager to win and develop strategic … parking operations, delivering measurable commercial outcomes through digital innovation. Key focus areas include: Revenue growth and yield optimisation Operational efficiency improvements Cost reduction initiatives Customer experience enhancement Digital transformation of parking operations Key Responsibilities Identify and secure new business opportunities within major parking operators, airports and large destination sites. ...