1 to 25 of 516 Customer Engagement Jobs in the UK

Customer Engagement Executive (SaaS Technology) 25,000- 35000- 50,000+ earning potential Hybrid Brief (office 2-3 days) Bristol/Home Not many of these roles about in my opinion, A genuine chance to join a leading SaaS technology provider in a competitive vertical, these guys stand … because they listen and engage with customers and become trusted, mainly because they always deliver what the customer wants. As part of this ongoing drive for complete customer engagement and satisfaction, they are now looking to recruit a Customer Engagement Manager, someone both keen ...

Customer Engagement Specialist Antrim | Hybrid Working Available Salary up to £28,000 per annum Hours: Monday – Friday, 9:00am – 5:30pm We are delighted to be working with a well-established and forward-thinking company based in Antrim , who are seeking a Customer Engagement Specialist … growing team. In this role, you will be the primary point of contact for customers. You’ll play a key role in building strong customer relationships that drive satisfaction, loyalty, and long-term retention, while working closely with Sales, Marketing, and Support teams to deliver a seamless customer ...

Senior Customer Success Manager Location: UK/Remote Salary: £70,000 base with £125,000+ OTE The Opportunity: Our client, a well-established provider of IoT connectivity solutions, is seeking an experienced Senior Customer Success Manager to join their growing team. This is a senior, commercially focused role … with responsibility for managing a large and diverse customer portfolio while building and leading a high-performing customer success function. This position offers the opportunity to play a key role in shaping customer engagement strategy, driving account growth, and influencing the future direction of the customer ...

Company description: ClearCourse Job description: Junior Customer Success Manager Remote role | UK and Ireland | Field-based travel Garage Data Systems is a leading provider of garage management software, supporting independent workshops, repair centres, and automotive networks across the UK and Ireland. Part of the ClearCourse group, GDS is continuing … grow as we expand our customer base and accelerate adoption of our cloud platform and integrated payments solution, Garage Pay. We are now looking for a Junior Customer Success Manager to support existing customers, helping them get value from GDS products while developing their skills and experience within ...

transforming how global organisations manage complex workflows and documentation. Having experienced significant growth and secured major investment, this organisation is continuing to expand its customer base across multiple regions. This role sits within a highly collaborative onboarding function where you will work closely with customers to ensure smooth implementation … with the ability to explain complex ideas in a clear and accessible way to varied audiences Self-driven, proactive, and passionate about delivering exceptional customer experiences Strong problem-solving skills, with a creative mindset for developing effective strategies that support customer engagement Comfortable learning and using ...

Customer Engagemement Manager Location: UK (Hybrid/Flexible) Salary: Up to £90,000 base + bonus Industry: SaaS | Business Applications We’re looking for an experienced Engagement Manager to lead customer relationships and delivery across a portfolio of mid-market clients. This is a highly visible, customer … with internal delivery, product, and commercial teams to ensure customers achieve measurable business outcomes from a modern SaaS platform. What You’ll Be Doing Customer Engagement & Delivery Lead customer engagements from kickoff to go-live and beyond. Own delivery plans, timelines, risks, and stakeholder communication. Coordinate cross ...

Development and Account Management teams. Job Purpose To provide comprehensive administrative and operational support to the Sales team, ensuring smooth sales operations through efficient customer communication, accurate quote generation, diligent CRM maintenance, and effective marketing support. The role is crucial in enabling the Business Development and Sales team … focus on revenue-generating activities whilst maintaining exceptional customer service standards and operational excellence. Responsibilities · To provide first-line customer communication support, responding to customer enquiries via phone, email, and online channels in a professional and timely manner · To prepare, generate, and distribute customer quotations ...

delivering world-class enablement content and programmes. We are hiring a seasoned Copywriter/Content Creator to support go-to-market, sales, and customer success initiatives for WhatsApp for Business, working closely with Meta and its global partner ecosystem. This is a content-first, field-informed role, combining strategic … Content Creation & Enablement - Create high-quality enablement content on behalf of the client, including messaging frameworks, use-case narratives, conversation models, sales assets, and customer success materials. - Translate go-to-market strategy and commercial goals into clear, actionable WhatsApp for Business positioning. - Develop content that supports sales teams, partners ...

Customer Success Manager Role Overview The Customer Success Manager will be responsible for the management and execution of customer engagement strategies within our client's organisations. The role focuses on enhancing customer satisfaction and retention, and the individual will report to the Head of Customer Success. Key Responsibilities Manage the daily operations of the customer success team. Ensure timely completion of customer onboarding processes, meeting set quality standards. Work closely with cross-functional teams to implement customer feedback strategies and improve service delivery. Track and report on customer satisfaction metrics ...

Customer Success Manager Role Overview The Customer Success Manager will be responsible for the management and execution of customer engagement strategies within our client's organisations. The role focuses on enhancing customer satisfaction and retention, and the individual will report to the Head of Customer Success. Key Responsibilities Manage the daily operations of the customer success team. Ensure timely completion of customer onboarding processes, meeting set quality standards. Work closely with cross-functional teams to implement customer feedback strategies and improve service delivery. Track and report on customer satisfaction metrics ...

plus 15% clearance bonus Must be willing to be full-time on-site in Cheltenham Skills required in machine learning, GenAI, NLP, Customer Engagement/Consultancy Who are we? We are recruiting Junior, Senior and Lead Data Scientists with AI specialism and enhanced DV Clearance for a prestigious … you. KEY SKILLS: Data Science/Data Scientist/AI Engineer/AI/Machine Learning/ML/NLP/GenAI/Stakeholder Engagement/Customer Engagement/AWS/Azure/Cloud/Docker/Kubernetes/CI/CD/Deep Learning ...

Technical Support/Applications Engineer who brings strong customer engagement skills and who enjoys working with end users to support and promote technical products will join a thriving High-Tech Company. Training provided. Travel will be required for approximately 25% of the time including Internationally. Applications are welcome … cameras. You may be a hobbyist or have worked in the Defence sector. You must be able to work independently and enjoy the customer facing engagement essential to this role. Qualified to HNC/HND/Degree level in an Electronic (or similar) Engineering discipline, youll hold ...

Customer Service Representative Location: On-site - Middlesbrough Hours: Monday to Friday, 08:30 - 17:15 Contract: Full-time, Permanent Salary: £27,000 + bonus + benefits The Opportunity A well-established communications and technology business is seeking a Customer Service Advisor to join its on-site team … fully office-based role, so applicants must be able to reliably commute to the location. This position sits at the heart of customer engagement and service delivery. You will speak with customers daily, understand their needs, and provide clear, informed advice on products and services. While you will ...

Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade … security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences. Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster ...

Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade … security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences. Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster ...

MARKETING & CUSTOMER ANALYST £30,000-£35,000 LONDON - Hybrid (2 days per week in office) Please note: Candidates must be UK-based with full right to work and be able to attend one of the listed offices at least twice per week. ABOUT THE BUSINESS This organisation … data-led marketing and analytics consultancy working with well-known clients across multiple sectors. It partners closely with marketing, digital, and customer teams to deliver insight-driven strategies that improve campaign performance, customer engagement, and commercial outcomes. The business operates at the intersection of marketing analytics ...

solution delivery experience, bringing deep technical and functional expertise across the Dynamics 365 ecosystem. The ideal candidate has led end-to-end implementations across Customer Insights, Customer Service, and Sales, with a proven ability to architect scalable, secure, and data-driven customer engagement solutions. You will … solution architecture, guide design decisions, and oversee technical delivery across complex multi-cloud environments. Responsibilities include defining architecture for Customer Insights, designing data models and segmentation strategies, integrating Azure services, establishing governance frameworks, designing Sales and Service processes, and optimizing AI-driven customer analytics. You will also lead ...

solution delivery experience, bringing deep technical and functional expertise across the Dynamics 365 ecosystem. The ideal candidate has led end-to-end implementations across Customer Insights, Customer Service, and Sales, with a proven ability to architect scalable, secure, and data-driven customer engagement solutions. You will … solution architecture, guide design decisions, and oversee technical delivery across complex multi-cloud environments. Responsibilities include defining architecture for Customer Insights, designing data models and segmentation strategies, integrating Azure services, establishing governance frameworks, designing Sales and Service processes, and optimizing AI-driven customer analytics. You will also lead ...

Product Owner - Martech & Customer Data We're looking for an experienced Product Owner to take ownership of a complex Martech and Customer Data landscape within a large, multi-channel organisation operating at enterprise scale. This role sits at the intersection of marketing technology, customer platforms, data integration … internal-facing digital products , working closely with marketing, customer services, technology, and external vendors. What you'll be working on Ownership of a Marketing & Customer Data product portfolio , including: Customer Service platforms (e.g. Service Cloud-style tooling) Marketing automation, campaigns, and communications platforms Customer Data Platform ...

Product Owner - Martech & Customer Data We're looking for an experienced Product Owner to take ownership of a complex Martech and Customer Data landscape within a large, multi-channel organisation operating at enterprise scale. This role sits at the intersection of marketing technology, customer platforms, data integration … internal-facing digital products , working closely with marketing, customer services, technology, and external vendors. What you'll be working on Ownership of a Marketing & Customer Data product portfolio , including: Customer Service platforms (e.g. Service Cloud-style tooling) Marketing automation, campaigns, and communications platforms Customer Data Platform ...

technologies, providing mission-critical solutions across industries including construction, manufacturing, and smart cities. They're now seeking an experienced Field Marketing Manager to drive customer engagement, build brand presence, and execute impactful marketing initiatives across the UK market. Location: Cambridge (Hybrid working) THE FIELD MARKETING MANAGER ROLE RESPONSIBILITIES … WILL INCLUDE: Drive customer acquisition and relationship development through direct engagement activities, executing regional promotions, events, and partnership initiatives that generate qualified leads and accelerate sales pipeline Take ownership of local event strategy including assessing sponsorship opportunities, managing exhibition presence, and coordinating logistics, resources, and staffing to ensure ...

online presence and performance of the portfolio of The Lakes Distillery brands across DTC, optimising the website and digital marketplaces to ensure a seamless customer experience to maximise sales. SCOPE: This role involves managing online sales and distribution while ensuring compliance with alcohol regulations. It includes optimising digital platforms … driving customer engagement, and using data analytics for sales growth. The role also focuses on product launches, partnerships, and omnichannel integration for a luxury user experience across owned digital touchpoints and product fulfilment. PIONEER Nyetimber Group is the pioneer of English Sparkling Wine and Single Malt Whisky. ...

will be responsible for analysing, designing, and deploying AI- and automation-led improvements across the sales lifecycle – from lead generation and qualification, to customer engagement, conversion, and aftercare. You’ll partner with commercial leaders to identify opportunities, deliver solutions, and evidence ROI. Key Responsibilities Map, analyse, and challenge … current B2B and B2C sales processes to uncover areas for AI and automation. Design and implement AI-driven solutions that enhance customer engagement, conversion, and retention. Deploy workflow automation to remove friction and manual effort across sales operations. Partner with sales and marketing stakeholders to drive adoption ...

Network Manager/Customer Success/Relationship Manager/Account Manager/Client Engagement/Community Manager Title: Customer Network Manager Location: London (2x per week) Salary: up to £60k+ benefits Sector: IT Consultancy/Technology Services NOTE - THIS IS A 12MONTH FIXED TERM CONTRACT The Opportunity … well-established IT consultancy that partners with large organisations to deliver complex technology and digital transformation programmes. They are looking to hire a Customer Network Manager. This role is all about building trusted relationships, creating meaningful experiences for senior technology leaders, and strengthening long-term engagement across current ...

Network Manager/Customer Success/Relationship Manager/Account Manager/Client Engagement/Community Manager Title: Customer Network Manager Location: London (2x per week) Salary: up to £60k+ benefits Sector: IT Consultancy/Technology Services NOTE - THIS IS A 12MONTH FIXED TERM CONTRACT The Opportunity … well-established IT consultancy that partners with large organisations to deliver complex technology and digital transformation programmes. They are looking to hire a Customer Network Manager. This role is all about building trusted relationships, creating meaningful experiences for senior technology leaders, and strengthening long-term engagement across current ...