1 to 25 of 376 Customer Engagement Jobs

We’re looking for a Senior Consultant: Dynamics 365 Customer Engagement to join the Team! As the Senior Technical Consultant, you will assist clients in designing and implementing Dynamics 365 Customer Engagement solutions to meet their business needs, as well as providing expert advice, guidance, and … to post-implementation support. What you’ll be delivering Understanding client business processes and requirements, and recommend solutions based on Dynamics 365 Customer Engagement capabilities. Designing, configuring, and customising Dynamics 365 Customer Engagement solutions to meet client needs, using best practices and industry standards. Customer Engagement solutions include, but are not limited to, Dynamics 365 Sales, Marketing & Customer Service workloads. Managing project timelines and deliverables, ensuring timely completion of project tasks and milestones. Collaborating with technical teams to integrate Dynamics 365 Customer Engagement with other systems as needed. Poviding training more »

Customer Engagement Manager - Sage, CX, Finance Full time - Remote - Up to £45,000 + Benefits & Training Applause IT are looking for an experienced Customer Engagement Manager to join a leading and well-established Sage partner, who specialise in Sage ERP and customer relationship management software … with the company for many years and invest in their people through development, training, support, social events and various benefits. The successful Customer Engagement Manager will have experience within a financial background handling multiple concurrent projects at the same time. You will collaborate with the current Intacct team … entire Sage Intacct implementation process. Your role will involve connecting sales teams, delivery teams, customers, and the Customer Success Manager. The Customer Engagement Manager will have the following experience & attributes: Good finance/product-based knowledge, ideally coming from a financial background Delivering many concurrent projects successfully more »

expertise in innovative and exciting ways. We are making positive impact with our amazing clients, through our capabilities in Consulting, Products & Platforms, Customer Engagement and Digital Media. Part of Publicis Groupe, and a Leader in Gartner’s Magic Quadrant for Global Marketing Agencies, we’re proud to work … rigour to all creative comms across CRM and digital touch-points. Role overview: Provides strategic leadership across a leading tech brand’s customer engagement scope in the UK Drives a culture of customer centricity, connecting the work Publicis Groupe do for the brand across CRM, ATL and … coherent and memorable customer experiences, setting the brand’s customer vision and how we can deliver on it Building a customer engagement strategy across all lifecycle comms (from welcome to re-contracting), and building detailed approach to segmentation, messaging frameworks, contact strategies Helping to cultivate a more »

teams. For Current Kite Pharma Employees and Contractors: Please log onto your Internal Career Site to apply for this job. Job Description Customer Engagement Lead - UK and Ireland Field-based Gilead Sciences Inc. is a research-based biopharmaceutical company that discovers, develops and commercializes innovative medicines in areas … is a market leader in cellular immunotherapies for hematologic malignancies and has an exciting opportunity for a talented and experienced field-based Customer Engagement Lead to join the UK & Ireland affiliate based in Holborn, London – reporting to the Business Unit Director. The successful candidate will be responsible for … approved CART therapies in the UK and Ireland by working collaboratively with cross-functional brand team to drive projects focused on maximizing customer engagement opportunities while driving a robust National and Local Thought Leader strategy and execution. Primary responsibilities: Identification and execution of regional and national projects focused more »

ongoing competitive, market, and user research to ensure decisions are based on sound use of both qualitative and quantitative data Establish formal Customer Engagement Programs to strengthen customer relationships and ensure the flow of input into product strategy and product roadmaps Ensure product definitions meet and exceed … people in size Strong single instance multi-tenant (SIMT) platform-based product development expertise Strong commitment to customer advocacy, success, and customer engagement Experience with delivery of an enterprise product line using Agile-Scrum development methodologies Passionate about the role and contribution of product managers, business analyst … ongoing competitive, market, and user research to ensure decisions are based on sound use of both qualitative and quantitative data Establish formal Customer Engagement Programs to strengthen customer relationships and ensure the flow of input into product strategy and product roadmaps Ensure product definitions meet and exceed more »

Are you Danish-speaking? Are you experienced in Customer Engagement/Customer Service? Are you happy to work 3 days in the office? If your answer is yes to all three above questions, then check out the below job description as this job might be just the … one for you! Key details: Title: Danish speaking Customer Engagement Advisor - Inbound & Outbound Operations Location: London/home-working depending on Covid-19 scenarios Salary: £29,505pa plus commission structure and company benefits Hours: 40 hours per week at Monday to Friday 8am till 5pm About the role … As a Customer Engagement Advisor, you are in the best position to support our new Consumers in their exciting journey, providing support in transitioning from the traditional method of smoking to a healthier alternative. You will be the first point of contact for our Consumers, and it will more »

tools, training and materials for effective product selling. Develop and manage sales training and presentations, emphasising the unique value proposition of Jigsaw24. Customer engagement: Plan and execute IT-specific customer engagement initiatives, such as webinars and workshops, fostering relationships with existing IT clients to drive adoption … and loyalty. Business growth strategies: Leverage insights from market research and customer engagement to formulate strategies for increasing wallet share and new client acquisition. Content creation: Oversee the creation of high-quality marketing collateral, collaborating closely with the creative team to ensure consistent and engaging messaging across channels. … strategic decisions. Proficient in utilising Customer Relationship Management (CRM) systems, such as Salesforce Pardot, to streamline sales and marketing processes, enhancing customer engagement and tracking performance metrics. Demonstrated capability in utilising social and paid media platforms to amplify brand presence, engage audiences and drive product awareness. Strong more »

Role: Head of Customer Success Location: London, United Kingdom (Hybrid) Salary: Paying up to £100K!! *VISA SPONSORSHIP IS NOT AVAILABLE TO APPLICANTS FOR THIS ROLE* *ALL APPLICANTS MUST BE BASED IN THE UK* My … client provides an easy way for businesses to reward their workers. Their platform is designed to help businesses build programmes that drive loyalty and engagement, delivering a wide range of benefits to workers via their reward Card. For businesses, it’s all about getting the right results through tiering … strategic direction and leadership to the Customer Success and Account Management teams, fostering a culture of customer-centricity and excellence. ● Customer Engagement: Develop and implement customer engagement strategies that drive adoption, retention, and expansion opportunities. You’ll ensure each partner has clear strategic targets more »

Kite Pharma Employees and Contractors: Please log onto your Internal Career Site to apply for this job. Job Description Director, Regional Omnichannel Customer Engagement, KITE ACE (m/f/d) Kite, a Gilead Company At Kite, we are at the forefront of immunotherapy and engineered T cell … their translation to the treatment of patients with cancer. The Position An exciting opportunity exists within the Cell Therapy area for a Director, Omnichannel Customer Engagement. The position is based in the ACE Headquarters in Stockley Park, Uxbridge and will report to the Senior Director Commercial Operations ACE. The … m/w/d) will be responsible for planning, directing, overseeing, and providing thought leadership for the regional omnichannel framework and customer engagement programs across key ACE affiliates, in full alignment with Gilead global Omnichannel strategy. He/she/they will be responsible for establishing, measuring more »

understand their business processes, objectives, and challenges. Ask pertinent questions to gather detailed information about their requirements related to Dynamics 365, including Customer Engagement and Business Central. Analyze client needs and identify opportunities for system optimization, process improvement, and automation using Dynamics 365. Collaborate with clients and internal … to ensure successful project delivery and client satisfaction. Stay up-to-date with the latest developments and updates in Dynamics 365, including Customer Engagement and Business Central. Requirements: Proven experience as a Dynamics 365 Presales Consultant with expertise in all modules, including Customer Engagement and Business more »

Are you an experienced Dynamics 365 Security Lead with a background in Finance & Operations and Customer Engagement? Looking for an exciting new contract role? We are currently seeking a highly skilled Dynamics 365 Security Lead to join our client for a 6 month contract. This is an outstanding … well-established organisation and work with the latest technology. As the successful candidate, you will have a background in Finance & Operations and Customer Engagement, and a CE coding background with CE plug in experience. You will also have a solid understanding of Dynamics 365 Security and be comfortable … essential. To be considered for this role, you must have: • Proven experience in Dynamics 365 Security • A background in Finance & Operations and Customer Engagement • CE coding background with CE plug in experience • Excellent problem-solving skills • Ability to work independently and as part of a team • Good communication more »

to support the Global Business Coordination (GBC) Department with defining the future ALDI Customer Interaction model by implementing the customer data/engagement strategy and evaluating new customer engagement and digital initiatives. The role will also involve developing business cases for future initiatives, as well … setting and achieving OKRs within your area. You will be a key part of a hugely ambitious technology programme with the aims of improving customer experience at ALDI on a global scale, transforming the business and preparing for the future. The role will also involve supporting countries in delivering … and non-financial aspects in alignment with countries and relevant international stakeholders) Support in defining the future ALDI business model and new customer engagement and digital initiatives Input into the strategic vision/roadmap based on prioritised initiatives working with all ALDI south countries Set business targets for more »

environment where employees are encouraged to think outside the box, take ownership of their work, and continuously learn and grow. Role Overview: The Chief Customer Officer (CCO) is a key leadership role responsible for overseeing the organisation's customer experience and ensuring customer satisfaction. The … CCO will report to the Chief Revenue Officer. The CCO will play a crucial part in developing and implementing strategies to enhance customer engagement, retention, and loyalty. This position requires a deep understanding of customer needs and preferences to drive growth and profitability through a customer-centric approach. Responsibilities: - Develop and execute a comprehensive customer experience strategy aligned with the organisation's goals and objectives. - Establish and maintain strong relationships with key customers, gathering feedback and insights to continuously improve the customer experience. - Drive the implementation of customer-centric initiatives across the more »

to migrate 2 of their entities from navision 2018 to the latest version of BC and the other from SAP to BC. Key Responsibilities Customer Facing Requirements Analysis. Customer Facing Workshops (Product Configuration & Process Training). Data Migration Training & Support. Change Request Functional Design, Development Support, System Testing … the Construction Sector with strong knowledge of the sectors business processes and challenges. Strong written and verbal communication across all levels of customer engagement (from Stakeholders/Decision Makers to End Users). Team Player with a can-do attitude willing to take on challenges to get the … job done. Good commercial acumen understanding the balance between profitable customer engagement and the need to deliver customer value. If interested in the opportunity, please reach out with an updated CV to fergus.dobson @ opusrs.com more »

Insider etc. Your expertise in CRM management, combined with your prior experience in pricing and offer strategy, will be critical in optimising customer engagement, enhancing marketing campaigns, and driving revenue growth. Responsibilities: CRM Strategy and Operations: Develop and implement a comprehensive CRM strategy aligned with business objectives, focusing … web and mobile platforms. CRM Tools and Systems: Utilise and optimise CRM tools, including OneSignal and Braze, DynamicYield, Insider etc to enhance customer engagement, segmentation, and personalisation. Data Management and Analysis: Oversee data management processes to ensure accuracy, integrity, and security. Analyse CRM data to identify trends, patterns … execute, and monitor CRM campaigns, leveraging segmentation, automation, and personalisation techniques. Implement pricing and offer strategies to drive customer conversion and retention. User Engagement and Retention: Develop strategies to increase user engagement, loyalty, and lifetime value through effective CRM initiatives and personalised communication. Performance Monitoring and Reporting more »

end delivery of projects to customers and internally, maintaining communication with all stakeholders to ensure efficient and successful project delivery across the full client engagement lifecycle within scope, schedule, budget and quality parameters. Key responsibilities: Duties will include, but are not restricted to the following: Successful project delivery Plan … satisfaction and promotion of successful long-term customer relationship evidenced by successful on-boarding and customer retention. Creating and retaining customer engagement throughout the whole project/engagement lifecycle. Materially shaping the project to get the optimum outcome for all stakeholders. Using an understanding of … the customers strategic importance to Redcentric and to actively contribute to account success. Demonstrable experience in managing 3rd parties within the engagement lifecycle. Commercial activities Manage the capacity and forecasting of the project management team ensuring capability and numbers match the pipeline of approved projects. Key contributor to pre more »

end delivery of projects to customers and internally, maintaining communication with all stakeholders to ensure efficient and successful project delivery across the full client engagement lifecycle within scope, schedule, budget and quality parameters. Key responsibilities: Duties will include, but are not restricted to the following: Successful project delivery Plan … satisfaction and promotion of successful long-term customer relationship evidenced by successful on-boarding and customer retention. Creating and retaining customer engagement throughout the whole project/engagement lifecycle. Materially shaping the project to get the optimum outcome for all stakeholders. Using an understanding of … the customers strategic importance to Redcentric and to actively contribute to account success. Demonstrable experience in managing 3rd parties within the engagement lifecycle. Commercial activities Manage the capacity and forecasting of the project management team ensuring capability and numbers match the pipeline of approved projects. Key contributor to pre more »

ongoing competitive, market, and user research to ensure decisions are based on sound use of both qualitative and quantitative data Establish formal Customer Engagement Programs to strengthen customer relationships and ensure the flow of input into product strategy and product roadmaps Ensure product definitions meet and exceed … immediate and long-term business, customer, and market expectations Evangelize the company’s products and solutions at industry conferences, at symposiums and with key clients Support sales and other customer-facing teams in high-value meetings with prospects and customers Direct the activities of Product Directors, Managers, and … people in size Strong single instance multi-tenant (SIMT) platform-based product development expertise Strong commitment to customer advocacy, success, and customer engagement Experience with delivery of an enterprise product line using Agile-Scrum development methodologies Passionate about the role and contribution of product managers, business analyst more »

you will be at the forefront of shaping and implementing our online content and social media strategy, elevating our brand's visibility, and cultivating engagement across diverse platforms. Your immediate role will be overseeing/project managing the website redesign liaising with the Senior Web Designer (Figma skilled) and … Industry Awareness: Stay abreast of industry trends, emerging platforms, and best practices to keep Uniqueworld at the forefront of social media innovation. Customer Engagement: Customer’s engagement and community building through social media interactions, responding to comments, inquiries, and feedback. Content Calendar Management: Manage the social … to translate insights into impactful strategies, is crucial for measuring and optimizing the impact of our social media endeavors. Passion for Luxury Traveler’s Engagement: A genuine passion for print, design, travel, and cultural events, and an understanding of print and luxury travel and hospitality, will be at the more »

influence the services consumed Working with Service and Enabling Teams Process SME providing support, coaching and direction on process quality assurance Works with the Engagement Manager to create tailored on-boarding packages for each Service and Enabling teams, ensuring process quality and assurance is built into the service delivery … compliance activities are baked into Service Management processes Work with Compliance Managers to agree and develop transparent reporting for risk management activities Customer engagement - Based on regular service reviews (COP), manage customer feedback to create and drive continual service improvement Customer engagement - Works with the … Engagement Manager to capture all users stories and improvements which are added to the CSI backlog Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Optional more »

About C Space C Space is a pioneering Customer Agency with offices in Boston, New York, San Francisco, London and Tokyo. Our promise is to help our clients find new opportunities to grow by deep understanding of their target audiences and their needs – which we call Customer-Inspired … Recruitment Excellence. We’re looking for someone with an outstanding passion and track-record for handling topics of strategic importance such as customer engagement, customer service and the ability to attract high-quality participants for our online (Community subscriptions) and face-to-face work (Projects). We … . A background in progressive fieldwork, respondent recruitment and/or market research operations will be important. Experience in and/or exposure to customer service, customer relationship management or direct marketing will be advantageous. Our offer to you: We pride ourselves on our friendly but high-performing more »

customers. And we do this through our purpose of Keeping Industry Working . The primary focus of the team is to create an amazing customer experience by defining and delivering multi-channel, B2B merchandising activities which allow customers to find, research, and buy with confidence. Working in close collaboration … understand customer's needs and purchasing behaviour across channels. From this you will develop a merchandising plan which drives commercial benefit, customer engagement and a competitive advantage. Success is measured through a customer and commercial lens with KPIs aligned to team and business objectives. What's … to suppliers What are we looking for? Demonstrable knowledge and experience of merchandising and/or creating effective SEO content to maximise customer engagement and drive commercial benefit for a large assortment of technical products Understanding and experience of taxonomies and on-site search You will be eager more »

Customer Success Executive …/Graduate, Brighton, £20,000-£30,000, Hybrid Responsibilities and tasks Perform initial on-boarding of accounts with customers, ensuring strong adoption and ongoing engagement throughout the customer's lifetime Execute a comprehensive engagement and communications strategy that proactively maintains high customer satisfaction Serve as the … Product Management, Marketing, and Sales on what innovation and continuous improvement is needed in the user experience, product capabilities and features, and customer engagement processes that ensure rapid adoption, usage velocity, high renewal, and referral rates in our larger customers, many of which operate at massive scale Exceed more »

Customer Success Manager, UK (AWS Cloud partner) We're looking for a talented Customer Success Manager to join our client’s team and help them create leading-edge technology solutions for our customers. We are looking for technical leader to help u work with potential and existing customers … and our AWS technical counterparts. The primary responsibility of a Customer Success Manager is to ensure that customers are satisfied, engaged, and successful in using the company's products or services. As a Customer Success Manager, you will be responsible for building strong, long-term relationships with our … Act as the primary point of contact for assigned customer accounts. Develop a deep understanding of their business needs and objectives. Customer Engagement: Proactively engage with customers to understand their evolving needs, challenges, and goals. Maintain regular communication to build strong relationships. Problem Solving: Address customer more »

Job Title: Sr Customer Success Manager Client Location: London - Hybrid Starting: Jan 2023 Salary/Pay Rate: up to £64.000 per annum, pro rata- PAYE Hours: Full-time Duration: 12 months Do you have Customer Success experience in Software as a Service or Digital Marketing, and are you … the answer is yes, this role may be for you! We're working in partnership with a global technology company to hire an experienced Customer Success Manager. This is a 12-month contract, offering up to £64.000 per annum, pro rata (PAYE). What You'll Do • Accountable for … s strategy and roadmap • Deliver an exceptional customer experience with proactive communication, orchestrating the right internal resources, and effectively using the customer engagement model to align, track and evolve customer business goals • Drive adoption of the company's Experience Cloud products – using data to provide insights more »