1,026 to 1,050 of 1,078 Customer Experience Jobs in London

Senior Data Science Engineer

Location
Greater London, England, United Kingdom
both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It’s transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We’re not waiting … platform . As a Senior Data Scientist on the Sports Modeling team, you will develop models and data-driven solutions that enhance the Sportsbook experience for our users. In this role, you will work on implementing advanced sports models, refining data assets, and ensuring seamless integration into applications. What ...

Senior Salesforce Engineer — Fintech Platform & Integrations

Location
Greater London, England, United Kingdom
J.P. Morgan Personal Investing is hiring a Salesforce Engineer to shape and expand platforms for Customer Service, Marketing and Operations. You will build standalone Salesforce products and integrate JPM Personal Investing services to enhance customer experiences. The role focuses on developing with Service & Sales Clouds, Marketing Cloud ...

AI Product Owner: Build Real-World AI for Energy

Location
Greater London, England, United Kingdom
initiatives across the business. You will work closely with AI engineers to scope, prioritize, and ship high-impact solutions that improve operations and customer experiences. This role requires translating between engineering and business teams while maintaining precision in requirements. The ideal candidate has a STEM degree, hands-on experience ...

Energy & Commodities Product Leader, Digital Transformation

Location
Greater London, England, United Kingdom
trading clients in the UK. You will collaborate with clients and engineering teams to shape roadmaps, deliver rapid value, and align business outcomes with customer needs. You will partner with onshore and offshore teams, define success metrics, and mentor junior analysts, applying Lean and Agile practices to drive transformation … digital estates and customer experiences. #J-18808-Ljbffr ...

Senior Product Manager: Customer Identity & Access (SSO)

Location
Greater London, England, United Kingdom
Business Research Limited is seeking a Senior Product Manager to own the Customer, Access and Identity roadmap, combining customer data and modernising access to products. You will lead strategy, vision, and the rollout of Zephr as the central access management platform, including SSO/SAML across the estate. … this role you will align engineering, data, and stakeholders to deliver a clear, prioritised plan; you will drive consistent customer experiences and manage cross-system integrations #J-18808-Ljbffr ...

Legal Counsel

Hiring Organisation
Graff Search
Location
City of London, London, United Kingdom
Business - Retail Tech We are working with a high growth company which enables retail and fashion companies to scale globally, providing exceptional customer service and an excellent customer experience. The Opportunity The business is now looking for a Legal Counsel to join its small and growing legal team. … quickly and where everyone is working together to make things happen. About You A broad general commercial contracts background is key, most likely with experience acting for or working with a consumer business or a retail business. Additional experience in tech and digital as well as data privacy ...

Accessibility Engineer (Web Accessibility SME)

Location
Greater London, England, United Kingdom
United Kingdom Software and Services Imagine what you could do here. At Apple, great ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there’s no telling what you could accomplish. Apple has an exciting opportunity … team for an experienced Web Accessibility Engineer ready to deepen their craft and broaden their impact. You will bring solid hands-on experience building and evaluating accessible web experiences and testing with assistive technologies. You consider accessibility a basic human right and you want to work somewhere where people ...

Data Scientist - AI Safety

Location
Greater London, England, United Kingdom
valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate … pipelines and tooling to make data work faster and reproducible, partnering with ML engineers on what “training-ready” looks like. Who you are Experience as a Data Scientist, or similar, working with real-world datasets and ML models. Strong grasp of what makes a good dataset: collection, cleaning, sampling ...

Customer-Focused AI Solutions Architect Lead

Location
Greater London, England, United Kingdom
Accenture Song UK is seeking a Lead AI Solution Architect (Customer) to own the end-to-end delivery of data and AI solutions for customer initiatives in London and Manchester. You will define the target architecture, provide technical leadership to AI engineers and data scientists, and drive programs … from design through deployment to deliver measurable business value. Join a multidisciplinary team within Song AI & Data to shape impactful customer experiences through data-driven intelligence. #J-18808-Ljbffr ...

Vice President, Account Management

Location
Greater London, England, United Kingdom
customers in over 80 countries to create and deliver new products and services, engage with customers, and control and manage critical revenue management and customer support processes. Traditionally Hansen has been known for our billing and customer care solutions for utilities and energy companies … business revenue to creating and delivering a suite of catalog-driven cloud applications that enable service providers to expand their offerings and deliver fantastic customer experience. Put simply, our solutions are essential ingredients in our customers’ commercial business model, providing them with the ability to create and deliver these ...

Data Science Manager: Personalisation & Customer Analytics (Hybrid)

Location
Greater London, England, United Kingdom
Data Idols is seeking a Data Science Manager in London to lead a high-performing data science team focused on customer-centric insights and personalisation. The role combines technical direction with leadership, shaping the roadmap for machine learning and advanced analytics at scale. You will translate complex customer data into actionable recommendations, establish best practices for experimentation and MLOps, and drive measurable commercial impact across customer experiences and engagement. #J-18808-Ljbffr ...

Government Account Manager

Hiring Organisation
SCC
Location
London, UK
Employment Type
Full-time
accurate and timely forecast in SalesHub. In line with the account plans and within SalesHub, create, maintain and grow associated contacts, campaigns and customer data. Identify, create, develop and campaign sales opportunities within existing customers, fully qualified to align to the client's IT objectives. Provide Campaign leadership: Lead … accurate and timely forecast in SalesHub. In line with the account plans and within SalesHub, create, maintain and grow associated contacts, campaigns and customer data. To effectively manage, grow and maintain long-term customer relationships at all levels and appropriate departments within the customer/ ...

Data Scientist

Location
Greater London, England, United Kingdom
colleagues. As a Data Scientist, you’ll help shape how we use data to protect customers, widen access to credit and create thoughtful, seamless customer experiences all while supporting Zempler Bank’s ambition to grow responsibly and sustainably. This is a role for someone who enjoys solving meaningful problems … definition. Coordination – checking in with stakeholders during the Model Development . Communicate results of model developments effectively to non-technical audience Qualification, Skills and Experience Good understanding of SQL Strong understanding of the mathematical and statistical concepts which underpin Data Science Natural curiosity to develop new trains of thought ...

Senior Information Officer

Hiring Organisation
Connect2Hackney
Location
Hackney, London, Hackney Central, United Kingdom
Employment Type
Temporary
Salary
£24.96 - £33.64/hour
security and accurate statutory reporting. Innovation & Process Improvement: Research, pilot, and champion new functionality and tech tools (including AI) to streamline workflows and enhance customer experience. Key Requirements Data Governance Expertise: Extensive experience processing complex SARs, FOIs, and handling sensitive information under strict confidentiality guidelines. Leadership Skills: Proven … track record of supervising, mentoring, or managing staff. Children's Services Experience: Background working within Children's Services or a local authority environment is highly desirable. Analytical & Tech Proficient: Exceptional analytical abilities and strong skills across complex IT systems and databases. Commitment to Anti-Racism: Hackney aspires ...

Full-Stack Engineer (Back-End Leaning)

Location
Greater London, England, United Kingdom
valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate … others from the Frontend, Growth and Sales teams to understand, and design solutions for our customers. Requirements We do not require any formal experience, certifications, or degrees. Instead, we are seeking enthusiastic software engineers who can showcase solving impressively hard problems with artifacts such as past projects, or GitHub ...

Senior Solutions Engineer

Location
Greater London, England, United Kingdom
definitive platform for professional services organisations. Key Responsibilities Drive quality discovery and improve deal execution across the full sales cycle. Deliver exceptional, consultative customer experiences that create lasting differentiation. Shorten sales cycles through clarity, stakeholder alignment, and executive credibility. Increase win rates on complex, multi‐stakeholder enterprise opportunities. Shape … deal strategy with Account Executives, including business problem framing, success criteria definition, and executive messaging. Deliver high‐impact, consultative demonstrations that connect customer objectives to Kantata’s differentiated value. Lead and contribute to RFP/RFI responses that uniquely position Kantata as the best vendor to solve customer ...

Salesforce Developer

Hiring Organisation
Halian Technology Limited
Location
City of London, London, United Kingdom
Employment Type
Permanent, Work From Home
engineering team. You will be responsible for developing, enhancing, and maintaining our Salesforce platform to support high-performance financial products, compliant workflows, and exceptional customer experiences. Youll work closely with product, operations, and engineering teams to translate business requirements into scalable Salesforce solutions. Key Responsibilities Design, build, and deploy … fast-paced fintech environment to deliver features and enhancements on schedule. Ensure all development meets financial-services compliance, security, and audit requirements. Required Skills & Experience 48 years of hands-on Salesforce development experience. Strong proficiency with: Lightning Web Components (LWC) Apex Classes, Triggers, Test Classes REST/SOAP APIs ...

Business Development Manager - Apple Pay E-Commerce

Location
Greater London, England, United Kingdom
with Apple Pay business leaders, Worldwide Developer Relations, product marketing, and engineering product teams to shape adoption strategies that impact core business performance. Deep experience across online payments is helpful but not required, provided there's a strong interest in and knowledge of the e-commerce ecosystem and emerging … risks (e.g. fraud, acceptance costs) and issues (e.g. low conversion) is expected, along with the technical fluency to lead iOS SDK feature enablement discussions. Experience building and sustaining strong, successful relationships across the e-commerce value chain is required, along with a demonstrated passion to ideate, create and deliver ...

Senior Product Manager - Growth

Location
Greater London, England, United Kingdom
Senior Product Manager for Growth, you'll deliver the future of how people first experience Monzo and start their journey with us. This is a rare opportunity to shape one of Monzo's most strategically important product areas, leading teams to build high-velocity, customer-centric experiences that … defined as: how we land, onboard, and engage people from their very first interaction. For our team, this means optimising the entire sign-up experience, removing activation friction, designing seamless new user journeys, and building powerful referral loops that turn everyday banking utility into organic network effects. ...

ServiceNow Implementation Specialist – CX & EX Focus

Location
Greater London, England, United Kingdom
Capgemini, a leading global technology firm, seeks a ServiceNow Platform Implementation Solution Specialist in the UK to design, customize and integrate customer, employee and technology experience workflows. You will build modern interfaces, dashboards, and seamless cross-system processes using UI Builder, Service Portal, Glide API and IntegrationHub. ...

Engineering Director, EU

Location
Greater London, England, United Kingdom
pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems … centre of that ambition. We are responsible for helping Monzo launch, grow and operate across Europe, navigating everything from product-market fit and customer growth to regulatory requirements, localisation and operational scale. Unlike most engineering organisations at Monzo, EU does not own a single product area. We work horizontally ...

Senior Principal Engineer (iOS)

Location
Greater London, England, United Kingdom
Trainline App Platform Team The App Platform team provides the foundations that enable our mobile engineering teams to build, evolve and deliver exceptional customer experiences at scale. Working across iOS and Android, the team develops the shared capabilities, tooling, frameworks and engineering practices that help product teams move faster … mobile, web and platform engineering. Own and evolve engineering standards, reusable patterns and best practices for iOS across Trainline, creating greater consistency, improving developer experience and enabling teams to build high-quality software more effectively. Lead organisation-wide technical modernisation programmes that simplify our engineering landscape, improve maintainability ...

Product Owner

Hiring Organisation
RedCat Digital
Location
London, UK
Employment Type
Full-time
RequirementsSolid understanding of data, API's and digital architectures – comfortable dealing with technical architects and legacy systems, facilitating sessions with clear logical outcomesSignificant experience in developing product strategy and roadmap using data and research to drive changeExperience of managing multiple projects/programmes of work simultaneouslyStrong problem-solving skills … focus on solutions rather than problems – providing options, implications, and recommendationsPassion for developing outstanding and unique customer experiences with the ability to challenge the status quo and understand current technology limitationsStrong back end/API/data development and/or e-commerce experience with online product development ...

Senior Backend Engineer

Location
Greater London, England, United Kingdom
mission to bring merchants and consumers closer together and help local communities thrive. Within the Consumer Mission, we're building a rewarding banking experience that connects people to the small businesses they love while tackling some of the most technically demanding challenges in fintech: critical infrastructure migrations, smooth, uninterrupted … heart of that work — you’ll take real ownership of backend services that are close to our consumers, directly shaping their everyday experience, with impact that’s visible and felt across the entire platform. What you'll do Build and maintain Backend services for Core neobanking features including bank ...

Head of Global Partnerships - Cards

Location
Greater London, England, United Kingdom
launch the Wise Card into new markets, how customers fund their Wise Account using cards, and how we build commercial partnerships that improve customer outcomes while strengthening the economics of our global card programmes. You’ll work across Product, Banking & Expansion, Treasury, Finance, Compliance, Legal and Engineering to solve … acceptance. You’ll use that expertise to influence product strategy, advise Engineering and Product teams, and identify new opportunities for Wise to improve the customer experience. This Role Will Give You The Opportunity To Own some of Wise's most strategic external partnerships and represent Wise with senior leaders ...