651 to 675 of 1,087 Customer Experience Jobs in London

efficiency to complex device supply chains. As Service Delivery Manager , you’ll play a key role in ensuring the successful operational delivery of customer programmes. Working closely with the Operations Director and cross-functional internal teams, you’ll help drive actions forward and ensure customers receive a consistently high … level of service. Key responsibilities include: • Managing customer tickets and operational requests • Tracking action plans and ensuring deliverables are completed • Preparing reporting packs and customer updates • Supporting QBRs and MBRs • Coordinating across internal teams to drive operational performance • Building strong relationships and ensuring a positive customer experience ...

unlocks a new energy system of the future. By optimising renewable generation, building a more intelligent grid, and empowering utilities to deliver an exceptional customer experience, our operating system is transforming the industry worldwide. It’s an incredibly exciting time to work in energy. Join … delivery. Potentially managing a squad (team) as well. What you’ll bring to the party: You’ll be a strong fit if you have experience leading engineering teams across multiple squads, teams or product areas in a complex product environment. A collaborative product and engineering mindset: you care about ...

elevate the Preply brand within our global tutor community. This is a long term brand building role focused on shaping how tutors perceive, experience, and advocate for Preply. You will define the narrative for our tutor audience and lead high impact initiatives that strengthen trust, pride, and professional identity … Partner directly with Supply/Tutor Success teams on major narrative moments and strategic bets. What you need to succeed 10 + years of experience in brand comms aimed at partner marketing in a fast paced/tech environment Excellent written and verbal communication skills with a sharp ...

responsible for driving growth, product adoption, and stakeholder management within your portfolio, with the goal of building true business partnerships. You will leverage data, customer feedback, and your SaaS expertise to create value at the enterprise level. What you'll doAct as the main point of contact … mitigate risks earlyBuild strong, trusted relationships with C-level and operational stakeholders, positioning Lightspeed as a long-term strategic partnerCollaborate cross-functionally with Product, Customer Success, Implementation, and Support teams to deliver an excellent customer experienceCollect customer feedback and proactively share it with relevant teams to identify ...

product data and pricing to power better product experiences, smarter decisions, and business growth in an AI-driven commerce world. We're all about experience - from the best-in-class product we build to the inspiring environment we create for our employees. You'll grow in a dynamic environment … overall company and regional goals. Plan, execute, and manage regional events such as trade shows, webinars, and in-person activations, aligning them with local customer needs and sales opportunities. Create, coordinate, and monitor multi-channel marketing campaigns, including digital, events, partner marketing, email, PR and social media, ensuring they ...

Company DescriptionWe Elevate. Digitally. SQLI is a European leader in digital transformation and customer experience, helping major international brands drive growth through technology. From strategy to implementation, we design and deliver high-performance architectures and engaging digital experiences by combining advanced technologies, proven methodologies, and deep technical expertise. … conducting in-depth analyses of complex needs and proposing strategic solutions grounded in benchmarks, evidence, and operational reality. Drawing on AI expertise and consulting experience, you enrich recommendations, challenge stakeholders to think harder about the problems worth solving, and guide teams through the change that AI adoption demands. ...

consumer initiatives. Working closely with brand, commercial, IT, and agency partners, you'll drive digital excellence through the delivery of impactful campaigns, optimisation of customer journeys, website performance improvements, and data-led decision making. Key Responsibilities Partner with brand teams to plan and deliver digital marketing campaigns across … email, and digital channels. Manage and optimise digital platforms including Adobe Experience Manager (AEM) and related commerce technologies. Support CRM strategy, audience segmentation, customer journeys, and email marketing execution through Salesforce Marketing Cloud . Analyse campaign and website performance using Google Analytics , providing actionable insights and recommendations. Support ...

play a vital part in shaping and optimizing how we work and collaborate through Microsoft 365, modern device management platforms, collaboration tools, and digital experience monitoring technologies. As a member of our small, multi-skilled IT team, you will have the opportunity to work across a broad modern workplace … seamless employee experience. This is a high-impact, hands-on role that is perfect for someone who is passionate about collaboration technologies, user experience, and modern device management. What you'll be doing Google Workspace Administration: Manage and optimise our Google Workspace environment, including user management, access controls, security ...

London, Hybrid/On-site, UK & EMEA Coverage, Enterprise Technology, Global Technology Company We're looking for an exceptional Business Development Director with deep experience across Telecoms, Media and Enterprise Software who knows how to open doors that others can't, build relationships at the highest level and turn … from the ground up. If you're energised by the chase, thrive in complex enterprise environments and get your biggest buzz from winning a customer who wasn't previously on the books, this could be the opportunity you've been waiting for. THE OPPORTUNITY ...

London, Hybrid/On-site, UK & EMEA Coverage, Enterprise Technology, Global Technology Company We're looking for an exceptional Business Development Director with deep experience across Telecoms, Media and Enterprise Software who knows how to open doors that others can't, build relationships at the highest level and turn … from the ground up. If you're energised by the chase, thrive in complex enterprise environments and get your biggest buzz from winning a customer who wasn't previously on the books, this could be the opportunity you've been waiting for. THE OPPORTUNITY ...

Applied AI to help our clients navigate a rapidly changing landscape. We develop and embed AI solutions that help firms become more efficient, enhance customer experience, and find the commercial upside in uncertain markets. Within the constraints of highly regulated industries, we see immense opportunity for meaningful innovation … experimental pilots into a sustained enterprise-wide advantage. Faculty is uniquely placed to help, combining deep technical expertise in agentic AI with hard-won experience delivering transformation in complex, regulated environments. We’re looking for a Director to build and lead our Professional Services practice. You will shape ...

Market team of BDRs, Solution Consultants, Marketing experts, and executive sponsors, plus a network of high-performing peers. While BlackLine has a strong, referenceable customer base globally, UKI is a key growth market with significant greenfield opportunity. You will be selling in an unsaturated region, allowing you to focus … their critical business initiatives,* Build and lead virtual teams, orchestrating Subject Matter Experts, Partners, internal stakeholders, and executive buyers to deliver a world-class customer experience and drive deals forward.* Translate your strategic activities into a predictable sales pipeline, consistently delivering on revenue targets and quota attainment ...

Fully remote 6 month initial Apply today to join a forward-thinking, tech-driven FTSE 100 organisation using data science and AI to enhance customer experience, optimise supply chains and drive sustainable growth. With 40% of sales from sustainable products, this is a company that combines scale, innovation … ideal if you excel at investigating and debugging complex data flows and ML issues in live production environments. We're looking for individuals with: Experience: Proven background as a Machine Learning Engineer. Technical Skills: Strong in SQL and Python (Pandas, Scikit-learn, Jupyter, Matplotlib). Data transformation & manipulation : experience ...

help our clients navigate a rapidly changing landscape. We develop and embed AI solutions which help firms become more efficient, enhance customer experience, and find the commercial upside in uncertain markets. Within the constraints of a highly regulated industry, we see so much opportunity for meaningful innovation … role Banking is entering a period of profound reinvention. Across retail, commercial and corporate banking, leaders are under pressure to improve productivity, modernise customer journeys, strengthen risk management, and turn AI from a series of pilots into enterprise-wide advantage. the company is uniquely placed to help. We combine ...

management role. You'll be trusted to identify opportunities, challenge assumptions, influence strategic direction and build products that deliver meaningful commercial outcomes. Whether your experience is launching entirely new products or scaling established platforms, you'll have the freedom to own major initiatives from early discovery through to market … working. Serving enterprise organisations across multiple industries, the business has built a strong reputation for helping customers make better, data-informed decisions. As customer expectations evolve, the organisation is investing heavily in intelligent automation, advanced analytics and AI-driven experiences that simplify complex workflows and unlock new commercial opportunities. ...

looking regulatory roadmap across the 12 countries in which Michelin Connected Fleet operates Quality & Cross‐Functional Coordination Act as the primary entry point for Customer Experience & Services (CxS) Quality, ensuring issues are correctly analysed, prioritised and addressed Work closely with Quality leadership and key stakeholders to connect quality … scalability and risk Provide regular, structured updates to senior leadership on progress, risks, and mitigation plans TO BE SUCCESSFUL YOU WILL LIKELY HAVE: Extensive experience in regulated technology or industrial environments (mobility, automotive, telematics, IoT or similar) Strong track record managing product certification, homologation or regulatory compliance across multiple ...

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions … across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including ...

Build the data-dense views at the heart of the product: entity graphs, intercompany flows, compliance status, documentation. Keep a keen eye on the customer experience, proactively raise issues and deploy fixes. Ship quickly, and set the bar for what "shipped" means here. Requirements for the role 3+ … Demonstrable UI craft. You notice spacing, hierarchy, motion and empty states, and you care when they're wrong. Show us something you've built. Experience presenting complex or data-heavy information clearly: dashboards, graphs, tables, workflows, editors. Comfortable across the stack. You can write the API and the migration ...

Reminders is an important part of how we help customers remember the people and occasions that matter. We’re evolving from an occasion‐centric experience towards one that puts the recipient at the centre, bringing together customer data, personalisation and thoughtful UX to help us make more relevant … design and development of our systems adhere to good engineering principles. Key Responsibilities: Jointly own the direction and outcomes of Reminders with Product, balancing customer and business goals with engineering opportunities, constraints and long‐term technical needs. Build a strong Product-Engineering partnership where engineers contribute to discovery, problem ...

patients can reach an 01 Health-affiliated clinic within 30 minutes All growth has been inbound, ~50% word of mouth 4.98 customer rating from the dentists who use us Aerox (sleep) ready for national rollout to top-performing 01 Partners, with a 300+ clinic waitlist US expansion live … process yourself Strong systems thinker – you can see how a HubSpot change ripples through to a forecast, a comp plan and a customer experience You're energised by being embedded with the commercial team in the office, not shipping tools from a distance. Comfortable in SQL . ...

Responsibilities Design and build Nuvei’s central process and customer-journey architecture as a single source of truth across functions and regions Establish documentation standards, conventions and templates for process maps and end-to-end journeys Apply BPMN and other standard notations pragmatically Select, implement and administer process/… Drive delivery proactively and at pace Grow and lead a small team over time, setting direction and developing capability Report to the Head of CX Requirements 10–15 years’ experience in process and customer-journey modelling, mapping and architecture, ideally in a complex, multi-region organization Payments, fintech ...

third-party studio integrating with our systems. Our Values We are honest - we value honesty in all aspects Bring the Olives - we offer premium customer experience Think Big - we believe in always striving for more Key Responsibilities: Own the product roadmap for a multi-market LiveOps platform, balancing … translate business needs into clear technical requirements. Represent initiatives in leadership and steering committee reviews, reporting progress to the Group CPO. Requirements: Proven experience as a Technical Product Manager or Product Manager working closely with backend/platform engineering teams Experience with iGaming, casino, sports betting, or another ...

Maintain alignment across Agile, Product-led, Hybrid, and traditional delivery models. Own Quality Engineering strategy and governance across a diverse technology landscape, including: Digital Customer Experience Platforms Low-Code Development Platforms Enterprise Business Applications CRM and Business Process Platforms Data & Analytics Solutions Cloud-Based Platforms and Services ...

Maintain alignment across Agile, Product-led, Hybrid, and traditional delivery models. Own Quality Engineering strategy and governance across a diverse technology landscape, including: Digital Customer Experience Platforms Low-Code Development Platforms Enterprise Business Applications CRM and Business Process Platforms Data & Analytics Solutions Cloud-Based Platforms and Services ...

solve their biggest challenges in today’s age of constant disruption. With diverse services spanning growth strategy and new product innovation, to omni-channel customer experience, supply chain resiliency and AI-driven new business models, we help clients shape and achieve their growth agenda for a sustainable future. ...