951 to 975 of 1,085 Customer Experience Jobs in London

valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate … building simple systems that make complex vendor spend easier to understand, manage, and improve. Requirements Strong procurement, sourcing, vendor management, or commercial operations experience in a technology, SaaS, AI, cloud, infrastructure, or high-growth environment. Strong commercial judgment across usage-based pricing, SaaS contracts, cloud/infrastructure commitments, enterprise ...

that don't sit neatly within one team's remitHelp drive AI and data literacy across the Finance teamWhat you'll need 4+ years experience in consulting, finance transformation, finance systems, or finance-technology advisory, with accountability for delivery rather than contributionExperience shaping requirements for, implementing or advising … driving structured problem solving independentlyThe ability to translate finance needs into requirements technology and product teams can build fromNice to have In-house operating experience after consulting, ideally in a fast-moving scale-up or comparably autonomous environmentExposure to financial services, energy, leasing, billing, securitisation or other complex finance ...

Data & AI strategy and play a key role in how the organisation uses data, ML and Generative AI to drive growth, improve customer experiences and automate decision-making. The Company Our client is an ambitious, technology-led FinTech operating in a highly data-driven environment. The business is investing … machine learning across the organisation. Establish best practice across Data Engineering, Data Science, ML and Analytics. Identify opportunities to automate processes and improve customer and operational decision-making. Build a strong data culture and increase the use of data across Product, Technology, Risk and Commercial teams. Own the recruitment ...

value. Develop and execute territory and account strategies, focusing on expanding Earnix’s footprint within the insurance market. You will leverage market insights and customer intelligence to identify opportunities and strengthen Earnix’s competitive positioning. Build and maintain strong relationships with key decision-makers across actuarial, product, underwriting, pricing … insurers modernise and transform their operations through intelligent decisioning. Collaborate with global remote teams in product, marketing, presales, and delivery to ensure a seamless customer journey. You will drive alignment across multiple time zones and functions to deliver an exceptional prospect experience. Represent Earnix at industry events, conferences ...

Mission: To ensure global technical consistency and alignment with customer standards across all regions, maintaining quality, uniformity, and compliance in deliverables and processes. Responsibilities: Guarantee technical alignment with customer specifications globally. Define global standards for the customer (templates, quality expectations). Prepare onboarding plans for Regional TLs. Establish requirements for commissioning (Cx), site activities, and documentation. Manage clarification, deviation, and exception files. Intervene in major customer issues and coordinate resolution. Audit and monitor consistency of deliverables ...

exciting entry-level opportunity to build a successful career in tech sales, with strong earning potential, uncapped commission, and structured progression. Prior technical experience is preferred and must have a clear understanding of Public Sector organisations. As a Data, Automation & AI sales specialist you'll be responsible for: Consultative … Lead discussions around data platforms, analytics, AI, and automation. Stay up to date with emerging technologies and trends in AI, Automation, and data platforming. Customer Engagement & Account Strategy Support high-value Public Sector organisations. Collaborate with Account Managers to deliver rich customer experiences. Collaboration & Enablement Partner with cross ...

through our consumer brands, B2B network, and travel advertising business. Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster … understand our products and services to push our technology forward with respect to functionality, performance, reliability, and scalability. Our team in Search and Recs Experience is looking for curious, empathetic, and creative problem solvers with a growth mindset. We are a team of travel-loving makers, building a cutting ...

pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems … largest discipline within the design organisation, with designers working in tight-knit squads alongside researchers, product managers, and engineers to solve real customer problems at scale. We design for the "magic moments." We've built a bank that feels deeply human, not just functional, shaping how millions of people ...

commerce, or digital transformation roles spanning sales, account leadership, partnerships, and/or delivery. Demonstrated success selling or growing complex service engagements in EMEA. Experience working with enterprise or upper‐mid‐market merchants on Shopify or adjacent commerce platforms. Strong commercial instincts; comfortable leading discovery, solution framing, scoping … negotiation. Able to operate credibly with both executive buyers and technical stakeholders. Experience building pipeline through partnerships, direct outreach, and relationship‐led selling. Comfortable helping shape an emerging regional strategy rather than stepping into a fully built machine. Experience hiring, mentoring, or building early‐stage teams ...

digital business with a strong focus on product innovation and data-driven decision-making. Their product, engineering, and analytics teams collaborate closely to improve customer experiences and deliver measurable business outcomes. Due to increased demand and limited bandwidth within the permanent team, they are looking for an experienced Product … stakeholder readouts with clear recommendations tied to business decisions. Contribute to documentation, templates, and repeatable analytical frameworks that improve team efficiency. Your Skills & Experience Strong SQL and Python skills. Solid understanding of experimentation methodologies, statistics, and A/B testing. Experience working within fast-moving product teams. Ability ...

make that a reality. Join us and help shape the future of home improvement. At Kingfisher, Product is central to how we transform customer experiences, scale technology capability, and deliver meaningful change across our international banners. We are looking for a Product Chapter Lead to shape and evolve Product … Experienced product leader with strong Product Management and/or Product Operations expertise Passion for advancing product capability, standards, and ways of working Strong experience influencing senior stakeholders within complex enterprise environments Proven ability to define strategic vision, gain organisational alignment, and deliver measurable outcomes Experience coaching, mentoring ...

make that a reality. Join us and help shape the future of home improvement. At Kingfisher, Product is central to how we transform customer experiences, scale technology capability, and deliver meaningful change across our international banners. We are looking for a Product Chapter Lead to shape and evolve Product … Experienced product leader with strong Product Management and/or Product Operations expertise Passion for advancing product capability, standards, and ways of working Strong experience influencing senior stakeholders within complex enterprise environments Proven ability to define strategic vision, gain organisational alignment, and deliver measurable outcomes Experience coaching, mentoring ...

expanding our product, engineering, and analytics teams. Our work ranges from building financial infrastructure to designing intuitive customer experiences for emerging markets - solving real, meaningful problems at scale. We onboard over a million new customers each month, process 100s of billions of dollars in payments annually, and support tens … credit lifecycle. Sitting at the intersection of data science, credit risk, and product, you’ll build the analytics and modelling foundations that inform underwriting, customer acquisition, retention, and portfolio performance at scale. Developing credit scoring, affordability, and behavioural models to support underwriting, pricing, and collections Design and run experiments ...

online performance of Michael Kors across all EMEA sites, blending commercial strategy with hands-on site merchandising to grow sales and elevate the customer experience. Sitting within the MK Ecommerce division, the team partners closely with Buying, US Web Merchandising and Web Production to launch and optimise product online … consistent communication with the Digital Commerce team and wider Ecommerce team, contributing proactively to team meetings. You'll Need to Have: Around two years' experience in an ecommerce role, ideally within an international retail environment. Strong analytical skills, confident working with performance and web metrics data (e.g. Adobe Omniture ...

Senior Applied Scientist to join the team – whose mission is to build machine learning capabilities that power critical business decisions, products and customer experiences across ASOS.You'll work on complex, high-impact machine learning challenges, developing scalable solutions that can be applied across a range of business domains. … Research, evaluate and prototype emerging approaches from industry and academia, identifying opportunities to enhance existing capabilities. Design robust evaluation frameworks to assess model quality, customer outcomes and business impact. Write, test and maintain production-quality code, applying software engineering best practices to support scalable and maintainable solutions. Partner closely ...

traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems … technical curiosity and systems thinking to a space that is critical to Monzo’s future growth. You’re a strong senior Product Manager with experience owning complex technical, platform, infrastructure or financial systems. You have enough technical depth to partner credibly with engineers and reason about systems, trade-offs ...

decide what to ship, tune, or retire. Measure control performance (detection rates, false positives, precision) and continuously improve the balance between risk coverage and customer experience. Build the detection platform. Define the requirements for our fraud and AML detection systems and work hand-in-hand with engineering to build …/or UK. Nice to haves Familiarity with transaction monitoring and financial crime tooling such as Sardine, Orca, Chainalysis, or similar. Experience in the LATAM payments market, or broader global/emerging-markets exposure. Understanding of AML and sanctions obligations and how they translate into operational controls. #J ...

make that a reality. Join us and help shape the future of home improvement. At Kingfisher, Product is central to how we transform customer experiences, scale technology capability, and deliver meaningful change across our international banners. We are looking for a Product Chapter Lead to shape and evolve Product … bring Experienced product leader with strong Product Management and/or Product Operations expertisePassion for advancing product capability, standards, and ways of workingStrong experience influencing senior stakeholders within complex enterprise environmentsProven ability to define strategic vision, gain organisational alignment, and deliver measurable outcomesExperience coaching, mentoring, and developing product professionalsStrong ...

analytics efforts in our operations teams, who do everything from support our customers when they need help, to screening for criminal activity, to verifying customer identities at scale. Most importantly, you’ll collaborate closely with your operational leads, product managers, designers and engineers to bring your insights into real … analytics efforts in our operations teams, who do everything from support our customers when they need help, to screening for criminal activity, to verifying customer identities at scale. Most importantly, you’ll collaborate closely with your operational leads, as well as workforce management, quality, training, and knowledge management ...

servicing and collections. This is a great opportunity to join at a stage where your engineering decisions will directly shape our platforms, standards and customer experience. What you'll be doing Designing, building and operating backend systems and APIs Owning solutions end-to-end, from design and development through … discounts A collaborative engineering environment where you’ll have real ownership and influence About You What we're looking for Strong Python and Django experience (or a comparable framework). Experience designing and building scalable backend services and REST APIs. Solid PostgreSQL expertise and AWS experience. Experience ...

them around our new offering while also spending time with them to understand there evolving challenges and react as needed from that educationEducation and Experience: Minimum of 8 years of trade compliance experience/detailed understanding of the trade operations within various markets experience; ideal candidate will … areas of trading compliance, trade execution processes, trading operations function and processes; working knowledge of but not a focus on technical infrastructure. Business development experience focused on solutions with a significant services component. Excellent verbal and written communication and presentation skills. Must be willing to travel extensively ...

future with speed, safety, and confidence. We’re looking for a Product Support Engineer who sits at the intersection of software, product, and customer experience. You're closer to a product engineer than a ticket resolver. You'll spend your time understanding how technical customers use the product, debugging … building Nominal, and turning what you learn into a better product. About the role Own Technical Problems End-to-End: Take ownership of complex customer issues from initial investigation through resolution. You’ll dig into the problem, identify the root cause, and drive it to closure. Work Directly With ...

stacks, developing React-based agent and admin tooling, and debugging production issues on systems that serve tens of thousands of agents and millions of customer interactions. You work within architectures set by practice leads, and youre expected to pressure-test them, propose better patterns, and own the implementation quality … configuration over customization), surface trade-offs to practice leads, and document decisions Perform code reviews, uphold engineering standards, and mentor junior and mid-level CX engineers through pairing and review feedback Contribute reusable assets back to the practice, shared CDK constructs, skills/plugins, demo environments, and internal tooling ...

that can scale as quickly as the market demands.## **Product Department**The Product team at Vantage defines and stewards our global product platform: the customer outcomes we aim to deliver, the standards and reference approaches that make delivery repeatable, and the closed-loop learning that turns each deployment into … work will be directly used by product managers, engineering, procurement, solutions, construction delivery, and operations executives to drive decisions on product direction, priorities, and customer experience.## **What You Will Do*** Define, build, and maintain a targeted set of common KPIs and analytics views for Vantage leadership to evaluate product ...

operating across four brands — Crew Clothing, Pringle of Scotland, Saltrock and Ben Sherman — with 130+ Crew stores, a growing digital channel and an omnichannel customer experience. We are in the middle of a significant technology transformation: a new eCommerce platform, a new third-party logistics partner, and an upgrade … integrations — runbooks, data flow diagrams, error handling guides Participate in on‐call rota for integration incidents during peak trading periods Key Skills & Experience: Solid experience in integration development — building APIs, event‐driven flows, or middleware pipelines in a production environment Hands‐on experience with Azure Integration Services ...